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Best Western Hotel Rocky Mountain House Inn & Suites,  Rocky Mountain House

4.5/5  - basé sur 234 notations.
4407 41st Avenue, T4T 1A5, Rocky Mountain House, Canada - Voir la carte
+1 403 844 3100

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner continental gratuit
    Petit déjeuner continental gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Note des voyageurs TripAdvisor
Sur la base de 234 avis de voyageur
Voir d'autres commentaires >>
Galerie photo :
Choisissez cet hôtel des montagnes Rocheuses et profitez de ses équipements généreux et de l'accès aisé qu'il offre aux entreprises et attractions charmantes de la région. Vous vous sentirez chez vous dans les chambres confortables du Best Western Rocky Mountain House Inn & Suites. Agréablement aménagée, chaque chambre est équipée de télévision câblée, four à micro-ondes, réfrigérateur, cafetière et Internet haut débit. Tous les matins, les clients de cet hôtel des montagnes Rocheuses auront droit à un petit déjeuner continental gratuit. Après une journée de travail bien remplie, détendez-vous dans notre bain bouillonnant intérieur ou dans notre piscine intérieure dotée d'un toboggan aquatique. Vous pourrez également profiter de l'aire d'entraînement, du centre d'affaires, du parking gratuit et des salles de réunion. Les voyageurs d'affaires tout comme les touristes trouveront beaucoup à faire dans la région. À proximité de l'hôtel se trouvent des sociétés/entreprises de pétrole et gaz, des magasins de détail ainsi que des établissements d'enseignement et du gouvernement. L'hôtel est situé juste à la sortie de la Highway 11 et à 10 kilomètres de l'aéroport Rocky Mountain House. Découvrez l'histoire de la région au musée de Rocky Mountain House et au site historique de Rocky Mountain House ou assistez à un spectacle au Bard Theater, tous à quelques minutes du Best Western Rocky Mountain House Inn & Suites. Les clients apprécieront également toutes les activités de loisirs de la région. Ils pourront notamment s'adonner au patinage sur glace ainsi que pêche, golf, voile, 4x4, canotage, motoneige et ski nautique. Beaucoup de ces activités se trouvent au parc provincial de Crimson Lake et au centre de loisirs du RockyRecreation Center. Réservez dès aujourd'hui votre chambre au Best Western Rocky Mountain House Inn & Suites et faites des économies !

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Arrivée le
Départ le
 
Chambre
Chambre 1
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Avis de nos clients


trip advisor img
Basé sur l'avis de 234 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
137
Très bon
 
78
Moyen
 
13
Médiocre
 
5
Horrible
 
1
En couple En couple 61
En famille En famille 82
Escapade entre amis Escapade entre amis 13
Professionnel Professionnel 60
Voyage solo Voyage solo 9
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
Best Western Rocky Mountain House Inn & Suites,Rocky Mountain House
  • 5
    « Absolutely Wonderful »

    The room was clean and comfortable, the showers have built-in soap and shampoo dispensers, the breakfast was delicious and every interacting we had with staff was friendly and pleasant. Overall, a fantastic experience. Would definitely stay here again.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Wow!, thank you for this wonderful review of our hotel. We are thrilled when we can not only meet but exceed our guests expectations. We hope to see you again in the future!

    5
    « Nice Stay »

    In Rocky MountIn House for one day on business. This hotel was recommended to me by a colleague abs so happy they did. Excellent check in experience, nice clean and well maintained hotel. The rooms are nicely decorated and well appointed. I wanted for nothing and was very pleased with the experience. The breakfast restaurant was nice ans clean and the buffet well stocked. A bonus was the Boston Pizza and Tim Hortons right across the street, very convenient. My needs were completely met and no reason to go anywhere else, I will be back.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to provide such a wonderful review of our hotel, I would also like to thank your colleague for the recommendation! It is very gratifying when we can not only meet but exceed our guests expectations. We hope to see you again soon!

    5
    « Great hotel »

    Wonderful staff, incredible free breakfast buffet! Excellent place to stay while in Rocky Mountain House. Very quiet and clean room. I went from here to a much more expensive and allegedly fancy hotel in Banff, and this hotel was superior in every way. I also liked Rocky Mountain House. I was thinking that for my next little vacation I might skip Banff altogether and just stay in RMH!

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Wow, this is high praise indeed! We are so appreciative of your feedback and happy that you enjoyed your stay with us. We would be honored to welcome you back for your next vacation!

    5
    « Fantastic »

    Clean, great service, great cookies at the front desk, pet friendly, great pool, nice rooms. We really enjoyed our stay. Our pet was given a goodie bag which was a nice thought. Reception was very welcoming and helpful.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your experience with us,it is greatly appreciated. I am so happy to hear that you enjoyed your stay with us and look forward to seeing you again in the future!

    4
    « Great Quiet Spot »

    Good clean room - good breakfast. Fast check in - fast check out. Lots of parking - Handicap Parking close to building. Had a working elevator too. Pets are welcome too. Lobby was a great place to gather with a large group - coffee and tea on hand.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to provide this review of our hotel. I am pleased to see that we met your expectations and look forward to seeing you again in the future.

    5
    « Great stay! »

    The ladies at the front desk on evenings and in the breakfast area in the mornings were professional and friendly and very helpful. We would choose to stay here again. We needed a repair in the room, which was done.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your experience, thank you for acknowledging our team. We hope to see you again very soon!

    5
    « Hotel »

    The stay at Rocky Mountain House was just as good as ever. Breakfast was great but the bed, or at least the one in my room was not that great, have had a stiff back ever since, this was the only downside to being there. Breakfast staff were great!

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us of your recent experience at our hotel. I am happy to hear that you enyoyed your stay with us with the exception of the bed. I apologize for the discomfort you experienced due to the bed I am however surprised as they are all new and we typically receive very positive comments. We hope to see you again soon!

    5
    « Rocky Mountain house »

    Good place to stay in Rocky Mountain house. Staff was excellent and very helpful. Breakfast was decent. Boston pizza and Tim Hortons within walking distance. Would stay there every time I'm in the area

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you very much for your wonderful review of our hotel, I am so pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back!

    5
    « Enjoyable days in Rocky »

    We traveled to Rocky Mountain House on the last very cold day of 2017. The staff at the hotel was friendly, helpful, and greeted us with warmth. We completely enjoyed our stay in our warm, clean room.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you very much for this wonderful review of our hotel, we look forward to seeing you again!

    4
    « Accomodating, Comfortable, Refuge »

    We stayed here as part of our Christmas season travels to see family and this was a great place that was accommodating to our family's needs and was warm and comfortable on a very cold cold night. They were organized and helpful at check in, had little activities for the kids and a bit flexible with our use of the pool area and let us have a chance to thaw out in the hot tub even though we arrived close to the time it would close. The beds were comfortable , the room was clean and had what we needed. Breakfast was good and staff were very polite ,and organized and we left feeling very positive about our experience there.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Wow! thank you for sharing your experience at our hotel. I am so happy to hear that you had a relaxing, trouble free stay. Please come back soon!

  • 5
    « as usual »

    The Rocky Mountain House Best Western was excellent as I have come to expect. The staff were most helpful and the breakfast excellent I have no hesitation in recommending thei hotel. A nice warm and welcoming hotel amidst a cold Alberta landscape

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your experience, I was pleased to hear that you were treated well by our team. We look forward to seeing you again!

    4
    « Busness Stay at Best Western Rocky Mountain House, Alberta »

    It was a great place to stay. It was comfortable and quiet. The breakfast was very good and had good variety. The breakfast bacon and omelette eggs could be kept hotter. There is a Boston Pizza and Tim Hortons just outside the BW parking lot. The staff were friendly and accommodating and went out of their way for me to keep my room during the weekend of christmas parties. The oilfield and construction crews that are staying there need to be reminded to leave their muddy footwear in their vehicles. The WiFi worked but would not allow outgoing Telus emails. This can be resolved if one calls enough Telus help lines. The BW WiFi help is clueless about Telus email problems and need training. I used the business room for printing off documents with no issues.

    4
    « Business Stay »

    Awesome customer service. Would appreciate rooms that are away from customer traffic due to 24 hour crews and we need our rest. Best Western ranks high as far as accommodating our crews regarding linen changes and replenishing of bathroom supplies.

    4
    « Another Great Experience at the BW in Rocky »

    Upon arrival, we had no wait for a check in. The whole process was very quick and we were upgraded to a room superior to the one booked. We had a great view to the west on the quiet side of the hotel. Very comfy beds, great flat screen tv, good shower and a quiet night's sleep. The continental breakfast enabled a quick get-away and the lady running will make you an omelet if you ask nicely!

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us of your experience at our hotel, I am pleased to heart that you enjoyed your stay with us. We look forward to seeing you again very soon!

    5
    « Friendly Staff »

    I stayed at this hotel for one night and was greeted with a warm welcome from the 2 ladies on the desk. Both were very friendly. My room was clean and comfortable. The location of the hotel is away from the downtown core and is very quiet.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your wonderful review of our hotel, I was thrilled to hear that you received a warm wlecome whn you checked in and that your room was comfortable. We hope to see you again very soon!

    5
    « Excellent Stay in Rocky Mountain House, Alberta »

    What a nice facility. The pool and hot tub were great. The cookies being served each day was super nice and "sweet". The hotel was quiet at night, new, clean and the front counter attendants very friendly. We hiked all day so coming back to a relaxing hotel was nice.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Your feedback is truly appreciated and I am so happy to hear that you had a relaxing and enjoyable stay with us. We hope to see you again very soon!

    5
    « Caring and wonderful staff »

    I made an error on my online booking and didn't show up for my reservation. Ann, the Manager, made sure that I had a room for when I arrived plus graciously did not charge me for mistake. My husband and I were truly appreciative!

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us of your experience, I am happy to hear that Anne was able to help you with your reservation error. I will ensure she is rewarded for her efforts. Please come back and visit us soon!

    5
    « Exceptional Hotel with very reasonable rates »

    The room was modern, well appointed, and exceptionally clean. The rates were very reasonable even though we didn't have a reservation and arrived after 23:00. The hotel was at full capacity after we arrived, but was quiet & calm, and the parking lot was well-lit, clean and secure.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your kind review of our hotel, I am so happy to hear that you enjoyed a quiet and peaceful stay with us. We look forward to seeing you again soon!

    5
    « Perfect Stay in Rocky! »

    Highly recommend this hotel in Rocky - we stayed there for 4 nights - the staff are amazing - super friendly and very accommodating (I think they must like working there and it shows in how pleasant they are:) The hotel is very clean, has a great breakfast and is also located close to a Tim Horton's and Boston Pizza. We travelled with a small dog and it was one of the best hotels we have ever stayed at for a welcoming experience with a pet. If passing through on vacation (especially with kids), it would also be a perfect stop-over as there is a small fitness centre and pool with water slide and a whirlpool - the entire pool area is very clean as well with towels provided. An added bonus is the laundry facilities located on the main floor! Thanks for a great stay BW Rocky Mountain House!

    « Cindy F, Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for this wonderful review of our hotel, I am so pleased to hear that we not only met but exceeded your expectations! We hope to see you again very soon!

    5
    « Great Stay »

    We only spent one night here, but very much enjoyed our stay. The room was a good size, clean, and comfortable. They provided a crib/playpen for our 1 year old. The bed was pleasant to sleep in. There were a number of options for breakfast...including bacon which surprised me. Waffles and yoghurt were also good. My only complaint was that the pool was chilly in the morning and definitely took some time to get use to. I did try the waterslide which was fun but the hot tub was close for maintenance it seemed which was a disappointment.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for providing us with feedback on your recent stay with us. I am pleased to hear that you enjoyed your stay with us. I am not sure what days you stayed with us but the Hot Tub is closed for a few hours on Monday mornings for cleaning . If it was any day other than Monday often times guests think that the Hot Tub is unavailable due to the cover that is on to keep the temperature at an optimal level. We hope to see you again soon!

  • 5
    « rocky mountain house »

    A very clean and well kept hotel.Super staff and very nice to see people who have good additudes and who are very professional at their jobs.When i do travel i always look for a best western hotel first knowing the service and staff will be there.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for your wonderful review of our hotel, I am so happy that you enjoyed your stay with us and we look forward to seeing you again!

    5
    « Great staff clean rooms great experience! »

    Couldn't have asked for a better stay! The staff was great on checkin and funny also! Rooms were clean and comfortable, internet which is always a big thing worked great! The hotel was clean and provided a great experience overall!

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your experience with our hotel. It is so nice to hear that our team interacted with you in such as positive manner, I am very fortunate to have them as colleagues. We hope you come back soon!

    4
    « Good clean family friendly hotel »

    For a hotel in an out of the way rural town it met all expectations. It has a nice large parking lot and level entry. It has a good breakfast area with something for everyone to eat. Our room had a king bed in it with lots of room to move around with out tripping on each other. It was clean and the bed was quite comfy. Had a small closet with rubber mat for your shoes to help keep the carpet clean. It has a nice swimming pool area with water slide with a small workout room off to the side of the pool area. Reception was very pleasant coming and going. For people that cant live out it there is Tim Hortons across the parking lot. We plan on returning next August for the Battle of the Rockies.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us of your experience with our hotel, I am so happy to hear that we met your expectations. Please come back and see us soon!

    5
    « Great! »

    The room was great. The shower was large and had awesome water pressure. Very good selection of breakfast items for the continental breakfast and it is located right next to a Boston Pizza and Tim Horton's. Amazing staff! The manager really went above and beyond helping us find road closure and forest fire information on a nearby provincial park we were visiting for a celebration of life. Will definitely stay here again 10/10!

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Wow, thank you for promoting us in such a postive manner, it is greatly appreciated. I am so happy that we were able to meet your needs and I hope we see you again very soon!

    5
    « Best hotel yet! »

    The staff are amazing! If you meet Anne you will love her she is so sweet especially with kids. The family suite was awesome there was a room for the kids with a tv and one for the adults so no fighting over shows at bedtime lol The pool and water slide are a hit with our 9 year olds. The breakfast is great and over all I would recommend this hotel to anyone!

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for telling us about your recent stay with us and I am in total agreement about Anne on our Front Desk she truly is one of a kind and we are very fortunate to have her on our team. We hope to see you again!

    4
    « A great place to stay! »

    This hotel is clean and boasts friendly staff! A great place to stay as Tim Horton's and Boston Pizza are extremely close. The hotel was quiet and we found the beds very comfortable! Lots of amenities to enjoy.

    4
    « Best Western in Rocky Mountain House »

    We had a most enjoyable stay at the Best Western in Rocky Mountain House. We were welcomed by very helpful and friendly front desk staff. They were most helpful in providing information about the chuckwagon races and other events in town. The rooms were very clean and comfortable. The breakfast was excellent with a wide selection to keep everyone happy. We look forward to our next stay at the Best Western in Rocky Mount House.

    5
    « FANTASTIC STAY »

    This hotel was very clean. It had everything we wanted. Staff were fantastic and so friendly. They went above and beyond to help us with all of our needs and wants. Would stay there again in a heart beat.

    5
    « Best stay »

    The juccuzi room was awesome, the staff did everything to make my stay enjoyable. The location was great and if you stay on the back side of the hotel the view is the best and it is quietest. There is a Tim Hortons and a Boston Pizza within a block of the hotel.

    5
    « Rocky Mountain House Best Western »

    The friendliest staff I have encountered in any hotel.. so willing to accomadate my requests and ensure my stay was awesome Rooms and pool area were exceptionally clean Continental breakfast was awesome every day and staff that provided were excellent and so helpful...

  • 4
    « Comfortable Stay at Rocky Mountain House »

    The Best Western Hotel offers a nice clean hotel at a reasonable price. Internet is good. However the fitness area and swimming pool are a bit small. The complimentary breakfast is very good, and complimentary coffee is available for most of the day.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for taking the time to share your recent experience at our hotel with us. We hope to see you again!

    5
    « Fantastic experience »

    We booked our room only one night prior to arriving and weren't expecting much. The hotel is very clean and the service from staff is as good or better than any I've experienced anywhere before. Room was simple but modern and in-room amenities were great. WiFi never got Larry either. The complimentary breakfast was simple but fresh. Really can't think of any true negatives. I eould 100% stay here again. I wish other hotels would learn from this place.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Wow, thank you for the wonderful accolades! I am so pleased that we not only met but exceeded your expectations. We hope to see you again very soon.

    3
    « Paid extra for "best western" name »

    Annual family stopover at Rocky Mountain House. First time at this best western. Stayed three nights on August long weekend. Check in / out was great. Asked for extra towel and it was promptly delivered. Put on first floor between pool and dining room which was as noisy as my childhood home. Hot Breakfast served Saturday and Sunday, but NONE on Monday. Fresh baked cookies available at reception only once over three days. Room not refreshed daily (bed not made, laundry bag not replaced) Final impression- employees were great but I found this Best Western a lot of smoke and mirrors. Given the price and unmet expectations, try elsewhere.

    5
    « GREAT STAY »

    Excellent Service, Excellent Room, Excellent Breakfast. This looked like a new hotel when in fact it is ten years old. The owners obviously are on top of things. Quiet location in a lovely town. Certainly would stay here again if in the area.

    5
    « An Oasis in the woods »

    What beautiful accommodation in the foothills of Alberta. After driving out of the Rocky Mountains then to find this spectacular oasis out in the wilderness is a real surprise When we saw the BW sign on the highway as we entered Rocky Mountain House we knew that descent (Expedia Sucks) accommodation lay ahead We had been on the road driving thru the smoke in BC for 12 hours The surprise was the quality of the Hotel and outstanding friendly staff What a very nice place Thank You

    2
    « No HBO or Movie Central »

    Are you kidding me?!! Even flea bag motels offer their guests HBO and subscription based Movie Central movie channels. But this place apparently believes that expenditure for unnecessary and too extravagant.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    I apologize for your disappointment, your feedback will be relayed to our Owners.

    4
    « Second Time Staying »

    This is a good choice in RMH. If I hadn't stayed the following night at a BW in Drayton Valley my review would be better :) All BWs are not created equal, as Drayton Valley is definitely a cut above. Water pressure was a problem both times I stayed at this hotel but hotel is good in every other way - just not exceptional.

    5
    « Thank you Anne!! »

    We had Anne when we checked in. From the moment we arrived till we left 2 days later she was the most helpful and pleasant person to see each day. She greeted us in the morning by name when she was us and when we seen her in the evening she made sure we had everything we needed. She went out of her way when we arrived to get us set up with BW rewards and to print us off maps of the area for places we wanted to go. Thank you Anne from the bottom of hearts. You are the most caring and most pleasant person we have ever dealt with at any stay anywhere. You are an amazing lady! Thank you so much

    3
    « Pets will always be animals! »

    My husband & I are disgusted that hotels allow dogs to enter these premises without being in a kennel. There are many people who are afraid or allergic to animals but this doesn't seem to matter to most hotels anymore. We are tired of these hotels catering more to the animal lovers then to people with REAL children. Maybe there should be an extra charge for these animals sleeping & urinating on the carpets & beds?

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your feedback regarding your recent stay with us. I apologize for the discomfort you experienced due to pets being allowed in the hotel. There is an extra charge per night for pets due to the extra cleaning required.

    5
    « Very Nice Weekend Stay »

    Very friendly staff at the front desk, the room was large, quiet and very clean, the beds were comfy, the complimentary breakfast had a good selection (all the usual plus eggs and waffles) and the very nice lady running the breakfast made sure everything was fully supplied and kept it very clean. The pool is small, but there's a fun little waterslide and a hot tub, and my kids had a blast in it. And free cookies at the front desk - what else could you ask for?

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to let us know about your experience at our hotel. It is gratifying to know that we not only met but exceeded your expectations. I hope we see you again in the very near future.

  • 5
    « Good Experience »

    We were very impressed with the room, price and service provided. Staff was very helpful & professional. Also with how staff interacted with our Chihuahua's. We would highly recommend this hotel and will use it again in the future.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your greatly appreciated review of our hotel, I am so pleased to hear that you enjoyed your stay with us. We are all dog lovers at the Best Western Rocky so it was very enjoyable for us to have an opportunity to interact with your "furry children"! We hope to see you again very soon.

    5
    « Clean, quiet, friendly, accommodating »

    I was working just outside Rocky Miuntain House. Like always, my hours were undefined so I wasn't sure how many nights (or days) I would be staying. In my downtime, I was able to get a comfortable sleep, the breakfast was ok, and the staff accommodated my late checkout.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to share your experience of our hotel, it is very rewarding and gratifying to hear that we were able to meet your needs. I know it is not easy being away from home. We hope to see you again soon!

    5
    « Business »

    Excellent staff and clean. Have stayed here many times and always enjoyed the staff at the front desk. Rooms are always clean. Would recommend this hotel to anyone traveling to Rocky Mountain House. Travel a lot in my business and any time I have the opportunity I stay with Best Western my stays are always enjoyable and rates are good.

    5
    « Hotel; Rocky mountain house »

    This hotel is very clean, well maintained and the staff are very friendly and accommodating. Located in the rocky mountains there is lots of activities to do. Great place to stay and I would highly recommend to anyone.

    5
    « Best Western in Rocky »

    Amazing staff! Clean and comfortable rooms. I stayed here for work and I would definitely choose this location again. Staff are accommodating and friendly and the rooms are very clean and comfortable. Breakfast is good, and well presented.

    5
    « Rocky Mountain Best Western »

    I stayed in this hotel for business and the front staff were very welcoming. Everything I needed to know from where the pool and gym are to the breakfast in the morning. Front staff also encouraged me to call if I had any concerns with my room.

    5
    « Excellent place to stay! »

    The front end staff was super friendly and helpful. Our room was not quite ready so they made us a fresh pot of coffee and even gave me pool toys for my grandchildren who came to visit and take advantage of the pool. Great stay in the family suite!

    5
    « Great place to stay »

    We were very pleased by our stay, the hotel was clean and the front staff very nice and efficient. My wife and I were traveling with a puppy, the front desk staff were more than accommodating and gave our new addition a very friendly greeting.

    5
    « Best hotel in Rocky »

    The best hotel in Rocky. Great breakfast and very nice hotel amenities. Right next to Tim Hortons and Boston Pizza. On the south side of town. Easy access for travellers. Hotel was recently renovated in 2016

    5
    « Mountain Home »

    Best place to stay in Rocky Mountain House. Very comfortable, quiet and great staff. Close to all the things you might need on your trip; groceries, dinner, drug store, gas stations and quick access to main routes. Rooms are well laid out.

  • 4
    « Nice Stay »

    The Best Western in Rock Mountain House is a very welcoming full service hotel. The rooms are clean and the staff is friendly and helpful. I stay there several times a year and it remains my favorite hotel in Rocky.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your feedback and for your loyalty to our hotel and brand. We hope to see you again very soon!

    5
    « Rocky Mountain House AB BW »

    RMH BW has very helpful, friendly and caring staff working there, from Front Desk and Management to Breakfast and Housekeeping. All top notch. If something is wrong they will make sure it is fixed for you. We always feel welcome there.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for this wonderful review of our hotel, it is very rewarding to hear that we have made you feel welcome. I hope we see you again very soon!

    5
    « Great Place To Stay! »

    Friendly, helpful staff. Accommodating. The hotel is clean, current and well cared for. A great place to stay for business or a staycation if you find yourself in Rocky Mountain House. Pet friendly with the most comfortable beds.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to share your experience with us. I am so happy to hear that you had an enjoyable stay with us. We look forward to welcoming you back!

    5
    « Should be 6 Star »

    My husband stays at the BW, while he's in Rocky working. This last stay, it worked for me to join him 2 nights. First, wow! The lobby and other public areas are beautiful, immaculate and every modern. Second, FRESH BAKED COOKIES! Around 3/4pm the girls put out fresh cookies, free for the guests. Delicious. Third, the staff are incredible. The housekeepers are very meticulous and fast. And Karen, she is a hoot! I've never had a front desk manager who has a sense of humour. That was a very welcomed change! Husband stays strictly at Best Westerns when he works away, and this is by far the best one in the whole chain!

    5
    « A true Gem in the chain »

    A true Gem in the chain, I'm a Diamond member and I stay in dozen and dozens of best westerns every year. As such I know why to expect from some of the better run properties in the chain and this is amongst the best. Staff is extremely friendly, warm, and welcoming. The pool was perfect temp, and well supplied. Breakfast was hot and tasty and the rooms are well decorated and spacious and comfortable. We got a family room and the kids have their own bedroom with two twin beds, they felt like it was their own little hotel room. Very nicely decorated at that. Overnight our daughter got sick and the night staff went out of her way to find some blankets for us to ensure she was warm and comfortable. When I am in this area I know umm be coming back here to stay again.

    « Cindy F, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this review »
    Wow! thank you for such a wonderful review of our hotel. It is very gratifying to be able to not only meet but exceed our guest's expectations. We hope to see you again!

    5
    « Best western Rocky stay »

    Hotel is clean the staff are great, always have a great stay at this hotel, nice pool area, good exercise room close to resturants, tim hortons right there, good selection for breakfast in hotel from cold to hot waffle.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your recent stay with us. The feedback we receive is extremely important and valued. I am so pleased that we not only met but exceeded your expectations. Please come back soon!

    4
    « Clean, friendly staff and spacious rooms »

    Our stay at the Best Western in Rocky Mountain House was great. We had friendly staff, clean and spacious rooms, pool. hot tub, exercise room and access to internet. Hotel staff made sure to address any small issues that we had promptly and without hesitation. Thank you for making our stay enjoyable and stress free.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your recent stay, the feedback we receive is very important. I am so happy to hear that you enjoyed your stay with us and we look forward to welcoming you back!

    2
    « Decent place to stay - Horrible staff member »

    We stayed here a few months ago , decided to come do some hiking on the trails around Rocky Mountain House. The hotel itself if fairly decent, the rooms are nice they have an alright breakfast and the pool was a fun treat while we were there! The only issue we had was the blonde haired lady who stands behind the front desk. She was very curt when speaking to us and you could obviously tell the staff had to walk on eggshells around her , we felt quite bad for them. Its possible to be an employee and a decent human being at the same time. Most likely we will not be going back- she kinda ruined it for us. But then again this is just our personal opinion.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us of your recent experience, I am truly sorry and very disheartened to learn that one of our team members ruined your stay with us. I can assure you this is not typical of the service we provide and I would like to extend a complimentary night at our hotel so that we can provide you with a more positive interaction and impression. Please contact me personally to make the arrangements. Warm Regards, Cindy French General Manager

    5
    « Overnighter »

    We always find this hotel a pleasure to stay at. The reception staff we have encountered are all very friendly and courteous to our needs. As being clients of the BW rewards group, we are pleased with the king suite in its amenities, bed comfort, and meeting our requirements. The breakfast variety is very adequate and its nice to be eating off plates and using cutlery over the plastic that some of the other BW hotels utilize.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your stay with us. I was very pleased to hear that you enjoyed your stay with us. We hope to see you again soon!

    4
    « Clean and modern hotel »

    The hotel is clean and modern. Water slide and pool for the kids. The fitness room is small and nothing fancy but everything worked well. Rooms were clean and comfortable. Breakfast in the morning was convenient. Walking distance to Boston Pizza was great.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for telling us about your stay, I was happy to hear that you and your family were satisfied. We hope to see you again soon!

  • 4
    « Good ol' dog friendly best western »

    I know that wherever I go, if i stay at the best western, there is always a certain standard I can expect. We checked in at around 7pm and was greeted by Vanessa at the front desk. LOVE HER ! Professional, friendly, SUPER NICE, funny and helpful. It made or checking in experience lovely. I wish everyone was like her, especially in the hospitality industry. Complimentary yum cookies were there for check in! The rooms were great. Clean, new, modern and well equipped. The remote control had a cover on it. (THANK GOD) Breakfast was good. Egg omelettes, bacon and sausages. Tons of coffee, and tea choices. There was a cereal station, yogurts and a waffle station where you could make your own waffles. Nom nom . The lady who made the breakfast was super friendly, helpful and attentive. She pointed out 3 deer to me in the wooded area where I took my dogs in the morning. Thank goodness they didnt see them. I am giving rocky mountain house best western 4 stars only because the lady at the front desk in the morning was nothing like Vanessa. Not very smily , not very friendly, not very customer oriented. I notice that she was showing im guessing a new comer how things work there. She wasnt a very good example. The new comer was more friendly and smily. She was on the phone when I wanted to check out. i know ur on the phone. The least you can do is give me an apologetic look or even just MAKE EYE CONTACT! A smile goes a long way.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your recent stay with us. Thank you as well for acknowledging Valerie and Alex on our Front Desk and Colleen in our Breakfast Room as having been helpful and friendly, I will ensure they are rewarded for their efforts. I would like to offer my sincere apologies for the negative experience you encountered when you checked out, this is not typical of our usual high standard of service. We look forward to seeing you again in the future!

    5
    « A pleasant surprise »

    Big screen, comfy bed, spotless room, no signs of wear and tear, a decent breakfast, and quiet. What more does a weary traveler need? Well, decent wifi. It's there too. Drove a stupendous long way to get there, and did another drive like that the next day and a good sleep here in between was a huge help. Will return.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to review our hotel, I am so happy to hear that you enjoyed your stay with us. We look forward to seeing you in the future!

    4
    « Family trip over Thanksgiving weekend »

    Room was decent, price was decent. Would have appreciated a little more seating space in the room as we have a larger family to accommodate. Kids enjoyed the pool and waterslide. Breakfast was also decent for free inclusion. Nothing special, but can't complain about it!

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your experience at our hotel. It is great to hear that we met your expectations, we do have a variety of room types available including a "Family Suite" which offers additional space and seating. We hope to see you once again when your in the area.

    4
    « Dependably Nice »

    I have stayed here several times in the last two years. My room has always been super clean, quiet and comfortable. Staff has always been pleasant and helpful. I like the hot breakfasts in the morning and Boston Pizza and Tim Hortons are a short walk away.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for your wonderful review and for being a loyal guest, it is very much appreciated. I am happy to hear that you enjoy staying with us. Hope to see you again soon!

    4
    « Great Overnight Stop! »

    After a late start from Edmonton enroute Banff, we decided to overnight in Rocky. This place was just off the highway coming into town from Red Deer. It's one of Rocky's newest properties and certainly not the least expensive. You get what you pay for: supremely comfy beds, a quiet room, good flat screen TV, free wifi and a nice breakfast included in the price. It's a continental style breakfast which included some hot items (bacon, sausage, and scrambled eggs). There's a Tim Hortons and a Boston Pizza both a half block walk away. The hotel has a small fitness facility, hot tub and pool with a water slide for those wanting those amenities. We didn't try these out but they looked good. I would definitely stay at this property again.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for choosing us on your way to Banff and for taking the time to provide such a wonderful review of our hotel. We hope to see you again!

    5
    « Excellent staff and excellent service »

    We booked this hotel as part of a large bridal party group. The staff was excellent accommodating last minute needs and were also very professional. We enjoyed our stay and moreover enjoyed our excellent breakfast in the morning.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for allowing us to be a small part of such an important event, I am glad we not only met but exceeded your expectations. We hope to see you again!

    5
    « Spent the weekend for a wedding »

    Had such an amazing weekend at this hotel with friends and family...hotel staff was extremely friendly and helpful. Rooms were very clean, beds comfortable and breakfast in the mornings was delicious! The breakfast hostess Colleen was an absolute delight. Very kind and friendly! Would love to come back and explore a little more In this town.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    I am so pleased to hear that we provided you with an enjoyable experience. Colleen is definite asset for our hotel and a true Best Western Ambassador. I will ensure she is copied on your comments and rewarded for her efforts. Please do come back!

    4
    « Cheap, clean »

    The Best Western in Rocky Mountain House is well priced. Rooms and amenities are great. Only grip they have a 4 slice toaster at breakfast and the queue to get ur bread in the am is too long. Otherwise no complains

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your recent stay with us. I would like to offer my sincere apologies for the toaster delay, we now have a brand new toaster which should hopefully speed things up! We hope to see you again in the future.

    5
    « super »

    Great staff with a sense of humour --- newer hotel --- clean and comfortable room --- good wifi ---- standard quick breakfast --- still don't like the sausage paddies ( no bacon) --- the lady keeps the area stocked and very clean --- but you have other choices --- we had the king room overlooking the front entrance --- not a good view but close to the elevator -- will stay again

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us of your experience, I am so happy to hear that you enjoyed your stay with us. We do have bacon most days however try to alternate our menu so on the "Build Your Own Breakfast Sandwich" day we have sausage and egg patties.

    5
    « Enjoyed Our Stay »

    Stayed one night en route home to B.C. New and modern facility. Ultra clean. Rooms were excellent. Well and appropriately furnished. Quiet and comfortable with blackout curtains, we enjoyed a restful night. We were both very impressed with the quality of the staff. From check-in to chambermaids they were friendly and extremely accommodating. Fresh cookies at the front desk were a nice touch. Strong Wi-fi signal. The am breakfast room was spacious and well laid out. My wife and I frequently avoid hotel continental breakfasts, but this particular one was of excellent quality and variety and very enjoyable; good coffee and juices, fresh fruit and seasonal berries, sausage, bacon, eggs, whipped crime etc. Colleen, our hostess was a delight. Very friendly and hard working, she made a point of seeing to it that the food was available, the cafe was clean and that her patrons were satisfied. No restaurant, but the hotel is close to BP and Tim Hortons. This is a great hotel. We would most definitely return.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    I cannot thank you enough for this amazing review of our hotel, it is very gratifying when we are able to not only meet but exceed our guest's expectations. Thank you for acknowledging Colleen in our Breakfast Room, our Guest Service Agents and Room Attendants. Please come back soon!

  • 4
    « Clean rooms, cold pool »

    Stayed a couple nights for a family wedding. The staff was very friendly and accomodating. The rooms and public areas were very clean. The complimentary breakfast was not huge; but was adequate. My only complaint was that the pool was quite cold. The kids were not in very long and started shivering. The water slide was a moderate speed so even the little kids were having fun. A few degrees warmer and things would have been perfect.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your stay. I am glad to hear that you enjoyed your stay with the exception of the pool. I will follow up with our Maintenance team. I hope we will see you again on a future trip to Rocky.

    5
    « No Complaints »

    This hotel has everything you would want and the staff are excellent. Nothing too fancy, but very clean. Very relaxed atmosphere and everyone is treated with respect. Seems like the staff really enjoy serving you.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for telling us about your recent stay in our hotel, I am so pleased that you enjoyed your stay with us. We look forward to welcoming you back in the near future.

    5
    « Outstanding Service »

    What a great bunch of people working here. We arrived with no reservation. I was so happy with the service we received. My children were welcomed, and I even received a welcome gift for our dog who was staying with us. This was probably the cleanest pet-friendly room I've ever stayed in, which was a really nice change. The breakfast was great and the kids loved the pool. I asked for a late checkout and received it with no problem. The front desk staff were helpful and chatty; the cleaning staff were also super friendly. We will definitely return. I would recommend this family-friendly hotel.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to share your experience at our hotel with us. It is very rewarding to be acknowledged when things go well for our guest's during their stay. We are definitely a child and pet friendly hotel! I am very proud of the talented group of people working with me and will ensure they are copied on your feedback. We hope to see you again very soon!

    5
    « Excellent place to stay!! »

    The hotel was extremely clean - the rooms, the pool area, the fitness area and the breakfast area as well. The staff at this hotel were amazing! Everyone from the maintenance staff, housekeeping and front desk staff greeted me in the hallway or while I was having breakfast or just walking in and out of the hotel. They went out of their way to be friendly and make sure you knew if you need anything they were on it! I travel for work quite a bit and this was by far one of the best hotel stays I have had!!

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for this incredible review of our hotel, I am so pleased that you were treated well by our team. I am proud to work with such an amazing group of people. We look forward to seeing you again in the future.

    4
    « 2 nights stay »

    Reception desk staff were accommodating, friendly and helpful. I informed the receptionist that were new to the place. She eagerly gave us a travel magazine featuring their place and she pointed to us possible short travel to Crimson/Twin Lakes and the museum. We went to the places the describe and we found the place exactly as it was. Overall we were satisfied although the gym floor was wet. The gym was only accessible through the pool area.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for providing us with information regarding your recent stay with us. I apologize for the wet gym floor, we had a football team in the night before that decided to have a water fight!

    2
    « Very DIsappointed »

    We traveled out to Rocky Mountain House for a Family Reunion in August and I stayed Friday and Saturday night at the Best Western. The first room I had on the 4th floor smelled funny. We all thought it was a chlorine smell. I went back to the front desk and asked for another room. I was given another room on the 4th floor and it too smelled funny but seemed somewhat better than the first one. I eventually figured out what the funny smell was - cigarette smoke + ionizer. Unbeknownst to me, I, a non-smoker with a completely non-smoking family, had ended up in a smoking room! When my daughter booked it online it did not allow her to choose smoking or non-smoking. At check in they failed to notify me that I was in a smoking room and they failed to do this for the first room and the second room. That was disappointing to say the least. However the biggest disappointment was.... Friday night when I went to crawl into one of the double beds I ran my had across the sheets and it felt like crumbs on the sheets. It was late and I was very tired so I tried the other bed and it seemed crumb-free so I jumped in and went to sleep. The next morning when I examined the first bed closer it was sand granules that were scattered across the bottom sheet. So it appears they hadn't even changed the sheets on that bed after the previous party checked out. When I told the front desk they apologized and said they would send someone up to do a complete bed change. I actually ended up asking housekeeping myself to take care of it because after a couple of hours they still had not sent anyone to take care of it. This seems like it could be a great place for families to stay but unfortunately for me it was all rather disappointing.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    I would like to extend my sincere apologies to you regarding your poor experience with our hotel. I am sorry that the room type was not confirmed when you checked in, we unfortunately did not have any non-smoking rooms available however we could have assisted you in finding alternate accommodations. I was very disappointed to hear about the sand that was found in one of the beds, this is certainly not typical of our usual high standards of cleanliness. Please allow me to provide compensation for the bed issue; I can be reached at 403-844-3100 ext. 500

    4
    « Efficient staff and cozy hotel »

    We stayed here for 2 nights as my family newly arrived from the other country. I like them to see Jasper just before the dead winter sets in. I used the gps to navigate from Leduc to Rocky Mountain. The hotel was easily accessible. Tim Hortons is right in-front of the hotel. Checking in and out was so easy. The free breakfast was good.

    4
    « Well-kept property, clean and new - friendly staff »

    This is a nice, newer hotel in Rocky Mountain House. It is easy to find, close to a Tim Hortons, comfortable beds and clean. We were in Rocky for a family reunion and I had a great night of sleep at the Best Western. The prices are fair as well. I would recommend the Best Western and definitely stay here again. The breakfast buffet includes waffles. There is also a good fitness centre and a pool. One tip: if you are not a smoker ensure you specify a NON SMOKING room. Some third party websites don't let you specify this and the smoking floors smell terrible with an even worse smell inside the room from the stuff they are pumping in to cover the smoke. My mom (non-smoker) ended up in a smoking room and was not impressed. I couldn't even go on her floor without my airways closing up and needing my puffer. I was originally booked for a smoking room and said I can't stay in one due to my bronchitis and they were very accommodating at the hotel. Again, this was not Best Western's fault but rather the third party website that did not specify whether a room was smoking or non-smoking.

    4
    « One night stop over »

    We stayed here the first night of our 2016 Canadian holiday. We flew in to Calgary and made our way up to Rocky Mountain House arriving tired and needing a shower. Check in was quick and efficient and we were pleased with our room. It contained everything we needed for a comfortable nights sleep. We found it quiet even though we were retiring early due to the time difference with the UK. We awoke early and was pleased to find the free continental breakfast ready and that it offered a fair amount of choice. We checked out straight after breakfast, which was again dealt with efficiently. Unfortunately we did not have time to try the pool or other leisure facilities. Overall, we found this hotel to be clean, comfortable and good value.

    4
    « Very Comfortable »

    we enjoyed our one night stay here. Large comfortable rooms on the edge of town. It felt new and the kids enjoyed the pool and slide. Breakfast was included. Great place for a family stopover. Go for it.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to share your experience with us, I am pleased to hear that we met your expectations and you had an enjoyable stay with us. We look forward to seeing you again!

  • 5
    « Great Roost in Rocky »

    The Best Western is a great place to roost when visiting the Rocky area. Easy to find, great rooms, lots of parking and friendly staff. We use this hotel each summer for our "Family Camping Trip". Everyone else struggle out of their campers in the morning - we arrive fresh and clean after a good sleep and a nice shower.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    I truly appreciate your amazing review of our hotel, it is very gratifying when we can not only meet but exceed our guest's expectations. I am in total agreement with the "hotel camping" option! I hope we see you again soon.

    5
    « Warm and friendly environment »

    Stayed here for a family reunion and truly enjoyed it. Unfortunately we didn't have time to truly enjoy the amenities due to the family reunion we were attending. This will be on my list for the next reunion as a place to stay. Very relaxing and comfortable.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for taking the time to tell us about your recent visit, I am happy that we could be a small part of such a memorable event. We look forward to seeing you again!

    4
    « Clean and friendly »

    This is a clean little hotel. I was riding a motorbike and they were very accommodating to allow me to park close to the front entrance. The staff is friendly. They offer a free breakfast with the stay but I did not stay for breakfast. The rooms are older but clean and well maintained.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to review our hotel, I am glad to hear that you enjoyed your stay with us. I was surprised to hear your description of our guestroom however as we just renovated this spring.

    5
    « Service + Service »

    Went on a girls road trip to see the sights at Rocky Mountain House and booked our 4 day stay at the Best Western in Rocky Mountain House. Greeted by two gals at the front desk - cheery and welcoming and.....a cookie. Next day we off to see Ram River Falls, Crescent Falls, Nordegg and all the stops along the way. We left at 9:00 am and didn't get back to our room until 10:00 pm - awesome trip but totally pooped!! We were sad that the hot tub closed at 10:00 as we were really looking forward to a nice relaxing wind down. As we were telling our woes to the gal she said I will leave it open for another 1/2 hour cause she understood we had a long day. Now.....that's accommodating!! Continental breakfast was fabulous largely due to the lady that looks after it - Colleen. So pleasant, friendly, very informative and suggested sights to see. Rooms were very clean and staff was always considerate. We had a terrific stay.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your wonderful review of our hotel, I am very proud of my team and it is very rewarding when they are recognized for their efforts. Please come back soon!

    5
    « great hotel »

    great hotel for price, very clean, friendly staff and comfortable rooms. staff went out of their way to make you feel at home, breakfast was great and the location is very quiet and easy access to highway

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your recent stay with us, I was very happy to hear that that you enjoyed your stay with us. We look forward to welcoming you back in the future.

    5
    « Family wedding »

    The hotel was very nice. People very friendly and helpful. The continental breakfast was the best ever. We had everything from waffles to omelets. The lady that helped with the breakfast was just the nicest, couldn't do enough to make sure you had a great breakfast. You stay there again, and will recommend it to my friends.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for your incredible review of our hotel, it is very rewarding to know that we provided you with an enjoyable and memorable experience. I will ensure that Colleen in our Breakfast Room is rewarded for her efforts.

    5
    « Vacation Start »

    We had a very pleasant start to a 10 day journey at the Best Western in Rocky Mountain House. The front desk staff were very accommodating and all went well. My family enjoyed the hotel pool and our breakfast was very healthy and hearty.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your wonderful review of our hotel, I was pleased to hear that we met your expectations and provided an enjoyable stopover on your vacation. We look forward to seeing you again in the future.

    5
    « Excellent customer service »

    My family and I stayed here for a wedding the summer and had the absolute pleasure of being greeted at breakfast by Colleen. Her friendly smile and conversation brightened all of our mornings. This is someone who went above and beyond to give us a pleasurable experience, even before our morning coffee! Thank you Colleen and the staff at Best Western for a truly wonderful experience! I would recommend this hotel based on it's superior customer service, the clean and comfortable rooms, the excellent pool, and the tasty breakfasts!

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for taking the time to share your experience regarding your recent stay with us. I am so happy to hear that Colleen made such a favourable impression we are very fortunate to have her on our team, I will ensure that she is rewarded for her efforts. We look forward to welcoming you back on a future trip to RMH.

    5
    « Lovely stay »

    Nice newly renovated hotel. Very comfortable and clean. rooms are quiet. Didn't get to use their swimming pool but it looks very nice. Staff are friendly and breakfast lady was very efficient and helpful.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you very much for your wonderful review of our hotel, I am so happy to hear that you enjoyed your stay with us. We hope to see you again.

    5
    « Very clean and new! »

    The place was new, clean and quiet. The breakfast was great. Staff were polite and helpful. The best part was the pool. It's not huge but it sure was fun. In Rocky Mountain house, this is where we will plan to stay next time too. My kids liked the big tv.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your recent visit. I am so pleased that you enjoyed your stay with us and hopefully we were able to help build happy memories for your family! We look forward to welcoming you back on a future trip to Rocky.

  • 5
    « One Night Stopover, Comfortable Stay »

    My wife, brother and sister in law were on the way home after a week in the Okanagan. I had never travelled across from the Jasper Parkway to Rocky Mountain House and we're glad we chose this route. Beautiful scenery and a very quiet drive, compared to Hwy 1 through Calgary. The Best Western in Rocky Mountain House served as a very comfortable 1 night stay on our way back to Saskatoon. I would recommend this hotel.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for promoting our hotel as well as the Jasper Parkway and the west country, we are blessed by the scenery at our doorstep. I am so glad you had a restful stay with us and we look forward to seeing you again in the future.

    4
    « Alberta Golf Tour Event »

    A good friend and I were playing in a two day Alberta Golf Tour event at Pine Hills so from past experiences with Best Western we decided to stay here. Nice, clean and comfortable. The only comment was on the Sunday morning there were issues keeping the breakfast buffet trays filled as there were families attending a local soccer tournament and they were going through the food quickly.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your recent stay with us. I apologize for the inconvenience you experienced during breakfast. I hope we see you again and will strive to provide a more enjoyable dining experience.

    5
    « Great place, Exceptional Service! »

    Great hotel, very clean. Service is exceptional. Rooms are big with 2 TVs, one in bedroom and one in living area. Bathroom was clean. kitchenette. Breakfast included. Dining area by reception with tea and snacks available till late in morning. The staff was very helpful.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for telling us about your experience at our hotel, I was thrilled to hear that we not only met your expectations but exceeded them. I am very proud of our team and the quality of service and cleanliness that they are able to provide. I hope we see you again in the future!

    5
    « Nice, comfortable, & clean »

    Good experience with an excellent staff and comfortable beds. I did not need to adjust the temperature in the room; it was comfortable the whole stay. Never heard the air conditioner come on. It seems silly that there has to be a minimum of 200 words to say good place to stay.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to provide this wonderful review of our hotel. It is very gratifying to know that we have not only met but exceeded your expectations. Please come back and stay with us again.

    4
    « Clean, nice decor, friendly staff »

    We were pleased to find such nice decor in Rocky Mountain House. This clean hotel had all the amenities we hoped for, with a nice pool, hot tub and waterslide. We loved the large flat screen TV's, and entire hotel seemed new. It is just south of the downtown core, and so you can't walk there, but it very quiet. The mannequin of a waitress on roller skates at the breakfast area seemed a bit out character with contemporary, tasteful decor. Overall, this hotel is a great value!

    5
    « An Excellent Hotel! »

    We stayed overnight here for a wedding. It was CLEAN, new, and perfect. The rooms are well laid out, the bathrooms are spacious enough and the beds are super comfortable. The staff was extremely accommodating and the breakfast was great. We would definitely stay there again if we are passing through Rocky. Just a side note: the pool is not deep, which for our youngest kids (ages 10 and 9) , was great, since we didn't have to worry about them too much. There is also a waterslide, which was a must for my kids.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Wow, thank you for your tremendous review of our hotel. It is very satisfying to me and my team to hear that we have not only met but exceeded your expectations. We look forward to welcoming you back on a future trip to RMH.

    4
    « Overall pretty decent »

    First room the heat was not working, so they upgraded us to a family suite for free. Rooms where nice & clean, even while the hotel was having a renovation. Pool & water slide where good (as you expect with a Best Western), kids had a great time even with the hot tub not working the 2nd day. Free breakfast was good with enough stuff to please all. We would stay again.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us how your stay was at our hotel. I apologize for the inconvenience caused due to the heat not working in your room, I was pleased to hear that we were able to compensate by upgrading your room. I understand your disappointment that the hot tub was not available for use on Monday, this is the day that we empty it to do a thorough cleaning on a weekly basis. We look forward to seeing you again in the future!

    5
    « wedding »

    Everything was great - room, service, location amenities. We loved having a closet. The location was perfect for a Payson temple wedding. We loved the full breakfast and the very comfortable beds. Accessibility to I-15 certainly helped, also.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for providing this wonderful review of our hotel, I am so pleased to hear that we were able to meet your needs. Thank you for allowing us to host your family during such a significant occasion. We look forward to seeing you again!

    4
    « Good Stay »

    This is the second time that we have stayed here. It was a good stay. Conveniently located, clean and very quiet. Beds were a little hard which led to a somewhat uncomfortable sleep. There was plenty of parking and the stalls are wide so you don't get your vehicle all banged up. We will stay here again.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you your wonderful review of our hotel, I apologize that you found the beds too hard. We have replaced the majority of them but still have a few to do this year, hopefully should you return you will have a much better experience. Please let me know when your next reservation is with us and I will be happy to provide an upgraded room to compensate for this past stay.

    4
    « Leisure »

    The hotel staff are super friendly and very helpful. Although the hotel was being renovated on 1st and 2nd floors we did not hear any noise. Room very clean and comfortable bed. Breakfast was included in, bacon, sausage, eggs, croissants, cereals, yogurt, fruit, tea, juice and coffee.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to promote our hotel, it is truly appreciated. I am so pleased to hear that you enjoyed your stay with us and we look forward to welcoming you back in the future.

  • 5
    « Excellent »

    We come here every month or so and just spent a week on family matters. The place is spotless despite two floors being renovated. Our room was brand new. The hotel is dead quiet and soundproofed. Breakfast is excellent and long hours. Staff is professional. Pets are allowed. Kids played for hours in the water slide and pool area. I don't think it gets much better. I've stayed at some new hotels in the past month and they don't compare to this Best Western.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your wonderful review of our hotel, I am so pleased to hear that you enjoyed your stay with us. It is very rewarding to know that we have exceeded your expectations. We look forward to welcoming you back on a future trip to Rocky.

    5
    « Very Nice Accommodation PLUS Great Staff! »

    Stayed here for one night after spending a day exploring Nordegg, Alberta. They are pet friendly, which is why we selected this place. The room was super clean and the beds were extra comfy. The free breakfast was very, very impressive! Waffles, bacon, sausage, breakfast wraps, etc, etc....fully stocked and delicious! I was really impressed with the super friendly staff, Franz checked us out and she was so upbeat and friendly! She was very busy with guests and still treated everyone with a sincere smile which made for a great overall experience. Combination of terrific staff, clean rooms, awesome breakfast, pet friendly.....we will be back!

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for your terrific review of our hotel, I was very happy to hear that we exceeded your expectations and you enjoyed your stay with us. Please come back soon!

    5
    « Rocky Mountain High »

    Love this hotel. have tried others in previous years but they dont compare. Great price, very helpful friendly staff. there is no bar at this hotel so it is always quiet which is perfect as I am always on a business trip when I go to Rocky Mountain House.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    We love you as well! Thank you once again for being one of our greatest advocates!

    5
    « Number one for s resdon »

    I've stayed here a few times, my girlfriend has stayed here many times. Service is great. Girls behind the desk are very friendly and polite. Great location. Super rooms. Super comfy beds. Great shower. Clean rooms. Free cookies lol. The only place to stay in RMH. Number one for a reason!!!!!.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Wow, thank you for your incredible review of our hotel, it is greatly appreciated. We look forward to seeing you again when you are in Rocky!

    5
    « SMILES »

    I arrived about 12 noon, Friday aft on Friday, March 4th, 2016, two young gals behind the next with smiles on their faces the size of Montana, they were so friendly, warm, inviting and yes the SMILED, which means a lot to me as u do not see that very often. Did my business at the front desk, all was quick, no problem and went to room 206 and not this faces parking lot, main Hwy, #11, Timmie's but I requested this as I do not like to look of my window and see nothing. No noise level what so ever. Breakfast was great, Kaitlin made sure she took care of the guests and so did the young man on Saturday morning. The room was very spacious, King size bed with the suite and all. The two gals from the front desk are Fran and Ann, and what little gems they are, could not do enough for you. To GM, Ms. C. French you have lovely, warm, inviting people that work for you and B/W, they are keepers. Would I recommend people to stay, in a heart beat. Ms. French you must be doing something right as these people enjoy what they do. Thank you to you as the GM, but mostly to the staff that I spoke to as they are the ones we see and talk to firstly. Wonderful job, keep those SMILES always.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    It is very gratifying to know that you were made to feel welcome and enjoyed your stay with us. We look forward to seeing you again.

    4
    « Great Hotel for Extended Stays »

    I have been working in Rocky and its been great to come back to a room/hotel that is exceptionally clean and comfortable.. The staff are great they make you feel at home. The hotels amenities are good and easy to access, the pool and gym area is clean. The breakfast is your standard hotel breakfast.(cereal's, waffles, breads, bacon and eggs) They are very attentive to make sure the food is always stocked and hot. WIFI is free and works very well its also very easy to log into. This is also a truly pet friendly hotel which is great to see!!

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us about your experience at our hotel. I am so happy that you enjoyed your stay with us and am very proud of my team. We are very excited about our upcoming renovations and will also be enhancing our breakfast offerings in the next couple of weeks. We look forward to seeing you again!

    5
    « Nice friendly hotel »

    I've stayed here a few times and find the staff really friendly and helpful. Also, the rooms are always clean and in good condition and roomy. The breakfast has something for most everyone and there's a good selection of coffee available.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for your wonderful review of our hotel, I am so pleased that we were able to meet your expectations. We are about to get even better in the next few weeks as we renovate our guestrooms and offer further enhancements to our breakfast. Hopefully we will see you once again so you can see the improvements first hand.

    5
    « Rocky Mountain High »

    BW at Rocky Mountain House Alberta is a great hotel. IMHO it is the best hotel for service and great staff in Rocky. I have stayed at 2 others and wasn't as impressed for cleanliness, quiet and customer service

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Wow, thank you so much for the amazing review! It is very gratifying to know that we have not only met but exceeded your expectations. We look forward to welcoming you back!

    5
    « Awesome staff and rooms »

    Very pleased at condition of room for oil patch town. Hotel was awesome....did not have time to use water slide or pool....but everything was very clean. Awesome value for the dollar . Will go there again....actual real non smoking rooms...

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us how we did during your recent stay with us. We really appreciate the feedback and are thrilled that you had an enjoyable stay with us. We look forward to seeing you again on a future trip to Rocky!

    4
    « I stay there every time. »

    My favourite place to stay in Rocky. A very friendly staff. I've stayed there many times and have never been disappointed. I have stayed in the Jacuzzi suite a few times and also the regular rooms. I would not consider another hotel in Rocky.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to share your experience of our hotel. I am thrilled to hear that we not only met your expectations but exceeded them. Your loyalty to the Best Western RMH is truly appreciated.

  • 5
    « Very Enjoyable »

    Staff and amenities were excellent. Great fitness room, clean pool and hot tub.Wonderful family environment, quiet, clean. Breakfast was delicious and convenient. Very friendly and welcoming environment.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    I am truly grateful for the wonderful review you have given our hotel, thank you for taking the time. I was pleased to hear that you enjoyed your stay with us, we look forward to seeing you again on a future trip to RMH.

    5
    « Excellent Hotel »

    This hotel was clean, modern, and had all amenities my husband and I needed. Free internet, free parking, free breakfast, and upon check-in they gave us a free fresh-baked cookie. Couldn't ask for anything more :)

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you for taking the time to tell us how we did during your recent stay with us. I was very happy to hear that you had an enjoyable stay with us and we look forward to having you back when you are in the area.

    4
    « Great hotel - Clean, great service - Very noisy though »

    Stayed here three night very good service, very clean rooms and ok breakfast - the only issue was the noise from the other guests - it was hard to get a good night sleep withought ear plugs it is close to restaurant (walking distance) I would stay here again

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Thank you so much for the wonderful review of our hotel, I would like to apologize for the noise you experienced however. Perhaps we can find a quieter room for you should you stay with us again. We look forward to welcoming you back!

    5
    « Colin hizzy »

    Great hotel. Great service. Free cookies. Not in the best area . But I wouldn't hesitate to stay here again next time I'm in the area. Our room was spotless. The bed was amazingly comfortable. Our bathroom was was great, fantastic shower, super hotel.

    « Cindy F, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    I was so pleased to hear that you enjoyed your stay with us, thank you for taking the time to provide this review. We look forward to seeing you again on a future trip to Rocky Mountain House.

    4
    « Clean and comfortable »

    Very nice place to stay. First hotel coming in from the south. Lots of parking. Directly behind the Tim Hortons. Very friendly staff ready to answer your questions. Very helpful and courteous. Rooms are bright and clean. Bedding is bright and feels sanitary. Bathrooms top notch. Very happy our company books us here when we stay. Complimentary breakfast is excellent. When there was no place to sit the staff opened the board room for us. Nice pool and waterslide. Great for little kids. Lots of clean towels. My stay was a good one.

    5
    « Excellant Service »

    The women that checked us in was very friendly and professional. Unfortunately I did not get her name. We were upgraded to a suite with Jacuzzi and king bed. It was excellent. While returning to my room with morning coffee a maintenance man saw that my hands were full and immediately came over with a smile and pushed the elevator button for me. The staff was always very pleasant.

    5
    « Very clean, great staff »

    Had a great stay in the King-Jacuzzi Suite after we hiked the Siffleur Falls trail. It was clean with a nice roomy layout that included a spacious bedroom. The staff was very helpful and friendly with my pet. Received a dog gift as we arrived. Bed had a great mattress which is what I have come to expect and enjoy at all Best Westerns.

    4
    « A decent place to stay »

    The hotel was fine. It didn't go out of its way to dazzle guests, but it to the lack of the options available, it is the best place to stay in Rocky Mountain House. The rooms were clean, and a comfortable bed. Staff weren't very friendly, which is too bad. The room rate was a little bit high, but due to lack of competition, I guess they can charge a bit more.

    « bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Good Day "Maceystars", Thank you for taking the time to provide us with feedback regarding your recent stay with us. I am disappointed to hear that you felt our staff was unfriendly. Iregardless of the rate paid I would like each and every guest to feel welcomed and valued, which is clearly not what you experienced. I would like to offer my sincere apologies and I hope that we have an opportunity in the future to redeem ourselves. Please fee free to contact me directly should you return to Rocky and I would be happy to assist you in any way I can. Warm Regards, Cindy

    4
    « Positive experience »

    This was my first stay at BW in Rocky ... the hotel is easy to access.. very clean and well appointed. The room was well laid out and allowed me the two things I need most - a good work space and a good nights rest.

    5
    « Thanks for an excellent stay »

    Everything about this hotel was perfect. We stayed for two nights and were extremely well looked after. Thanks to everyone there. We would recommend your hotel and would also stay again if we re-visit Canada.

  • 5
    « would stay here again »

    Awesome place to stay, great rooms, bed was very comfy, breakfast was good, eggs a little cool. Great coffee. Staff was very helpful an friendly. The girls recommened the Grillers resturant which was amazing. Which it was closer to home!

    4
    « CONVENIENT, CLEAN, AND QUIET »

    This hotel is a good choice in terms of convenience, cleanliness, and its quiet location a little ways off the highway. An added bonus were the fresh baked cookies late afternoon and the continental breakfast included in the price.

    5
    « Nice and quiet. »

    Rooms very nice and clean. Staff very friendly. Pool area and hot tub spot nice and tidy! Great location for the complementary breakfast. We stayed in a board room, room and having a TV in the dining room area and bedroom was genius. Very quiet in Rocky Mountain House, Tim Hortons a few hundred meters from the entrance...yeah it was a good weekend. Oh there is a slide in the pool area!! It was a hit with my granddaughter! Awesome hotel.

    5
    « Nice clean place to stay »

    The staff were really friendly. The kids got dollar store toys when they arrived. Which made them very happy after a long road trip. We stayed in the 1 bedroom suit with a jaccuzzi tub. The room was clean, the ameneties were nice. There was a micrwave and fridge. The only thing was that the bedroom was tiny so you could not fit another bed in there such as a twin airmatress for a kid. The free breakfast was excellent. They had sausages, omelets, toast, other types of bread items, muffins, cereal, coffee, a variety of tea and juice + milk. Pretty good eats.

    « bwrocky, General Manager at BEST WESTERN Rocky Mountain House Inn & Suites, responded to this review »
    Dear "EcoTravellersToronto" Wow! Thank you for your tremendous review of our hotel, I am so happy that you had an enjoyable stay with us. We look forward to welcoming you back soon! Warm Regards, Cindy P.S. - The bedrooms in the suites are small however the main room has a pull out sofa bed

 

Venir à l'hôtel ...

Toutes les directions


Depuis : le nord. Traversez la ville sur la Highway 11. Tournez à droite sur la dernière voie d'accès.


Depuis : le sud. Sur la Highway 11, tournez à gauche à la première voie d'accès.


Depuis : l'est. Tournez à gauche (sud) sur la Highway 11, tournez à droite sur 42nd Avenue.


Depuis : l'ouest. Tournez à droite (sud) sur la Highway 11, tournez à droite sur 42nd Avenue