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Best Western Hotel Richland Inn & Suites,  Richland

3.5/5  - basé sur 114 notations.
101 Roland Drive, 39218-4415, Richland, United States - Voir la carte
+1 601 936 7004

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1 adulte

 

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
  • Services de massage
    Services de massage
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Note des voyageurs TripAdvisor
Sur la base de 114 avis de voyageur
Voir d'autres commentaires >>
Galerie photo :
Découvrez des panoramas naturels à proximité de lieux historiques dans cet hôtel de Richland, Mississippi. Que vous veniez à Richland pour son histoire riche ou son économie florissante, le Best Western Richland Inn & Suites offre d'excellentes chambres pour les touristes ou les voyageurs d'affaires. Les amateurs d'histoire séjournent dans cet hôtel de Richland pour sa proximité des musées et sites historiques de la région. Les attractions historiques locales telles que les ponts couverts, théâtres restaurés et églises sont à seulement quelques minutes. Les clients de cet hôtel Best Western sont proches des services médicaux et des centres d'affaires de la région de Richland, ainsi que de restaurants et commerces. Parmi les activités populaires, citons la pêche, la randonnée, l'écotourisme et le canoë-kayak. Toutes les chambres sont propres, spacieuses, modernes et équipées d'un accès à Internet haut débit gratuit. Les autres avantages proposés comprennent service de massage sur place, centre d'exercice, petit déjeuner continental gratuit et centre d'affaires. Réservez votre chambre en ligne et faites des économies au Best Western Richland Inn & Suites ! Passez un excellent séjour !

Voir les tarifs et les disponibilités

Arrivée le
Départ le
 
Chambre
Chambre 1
Adultes
Enfants

Avis de nos clients


trip advisor img
Basé sur l'avis de 114 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
40
Très bon
 
35
Moyen
 
17
Médiocre
 
10
Horrible
 
12
En couple En couple 25
En famille En famille 40
Escapade entre amis Escapade entre amis 4
Professionnel Professionnel 26
Voyage solo Voyage solo 9
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
Best Western Richland Inn & Suites,Richland
  • 1
    « Dirty Urine Smell »

    Do not stay in 106. Toilet was stopped up when we arrived. They came after 1 am and plunged instead of moving us. Broken english to tell us it was fixed. Strong urine smell burned my nose. Ac smelled like mold. We stuck to the floor. Old tooth paste on the mirror and old hair in the sink. Stain on side of bed. Dirty brown walk path on carpet. I felt dirty just laying in the bed. I would have left if it wasn't so late. Run don't walk away from here. Need health department to inspect.Not cheap room but filthy!

    « bwrichlandms, Hotel Manager at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, We are extremely sorry for the inconvenience caused to you because of the bad smell of urine. We have instructed our housekeeping team henceforth, to ensure that this does not happen with any guest who visits our hotel. Please visit us next time for a comfortable stay. Sincerely Hotel Manager

    5
    « Motel was great »

    Thank-you for the wonderful experience. We will try you again in the near future. We enjoyed our stay with you and will stay again in the near future. I? only have good things to say about my stay. Thanks again !!!

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, What a delight to hear that your stay was pleasurable at the Best Western Richland Inn & Suites. It's always great to hear that we not only have done our jobs well but have exceeded expectations. I am pleased to hear that you enjoyed your stay and will stay with us again. Sincerely Hotel Manager

    4
    « A GOOD PLACE TO STOP OVER »

    We used this hotel as a stop on our trip. It was easy to find and had several restaurants and other shopping places nearby We enjoyed our time there, and would stop there again. If you see Hannah, at breakfast, let her know that she made our stay a bit more memorable.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Valued Guest, It is really nice to note that that you liked the stay and services at our hotel during your recent visit. Nice that you liked the hospitality and appreciating Hannah and we have conveyed your appreciation. Glad to see your positive overall observations which shall definitely motivate us to serve our guests still better. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

    2
    « Very helpful staff, but not a clean room »

    The room was not clean at all and I was not sure if the bedding was clean as well. I was embarrassed that I chose this hotel over another, but I have had wonderful stays with this chain. The front desk staff was very courteous and friendly. I arrived late with aging parents and we were only staying to sleep before continuing on our trip. They were exhausted so it was not worth the trouble to address the issues at that time. If I had been alone, I would have changed rooms or gone across the street to another hotel. I recommend going across the street in the future.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Valued Guest, Thanks for your stay at the Best Western Richland Inn and feedback. We appreciate your review for specifying the pros and cons about the hotel. This will help us to improve in a better way.Our apologies for the inconvenience. We shall take care of your observations and shall definitely give you a nice stay next time. Steps shall be taken to improve the check in also. Please do visit us again. Sincerely, Hotel Manager.

    1
    « Didn't try cleaning the room »

    Whoever was in charge of cleaning room 103 at the Richland, Mississippi location did a horrible job. Filthy bed with hair all through the sheets, nasty mirror, and the toilet seat has pupil hair and a large dried pee staid on it.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thanks for the comment. We sincerely apologize that the level of service you experienced during your stay did not meet the usual high standards our guests have come to expect from us over the years. Housekeeping staff received additional training in the level of cleanliness required of them as our employees. I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager

    4
    « Better than expected »

    Check in was fast, my room was modern and had a huge TV with a large number if channels including movie channels. The room was quiet, large lot, pretty good breakfast and the shower was clean. I appreciate going to a hotel where all is clean, smells fresh and I can relax. Quality, professional and friendly staff. I was also within walking distance of places to eat. I will be a repeat guest.

    « bwrichlandms, webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thanks for your comments. I'm happy that you like hotel stay. I'm glad we could satisfy you.We have taken note of these comments.We are looking for ways to improve our service.We'll be here for you when you need us again. Sincerely, Hotel Manager

    5
    « Quiet little surprise »

    I actually had a reservation at a hotel down the street but they lied about their facilities on their internet ad so I cancelled it on site and found this little gem just down the street. It is on a major road but is well hidden, I doubt they get many walk-ins. The room was huge and more like a suite even though the price was very reasonable. Everything in the room was nice, fairly new and clean. I nothing but good things to say about the whole stay.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we'll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel Manager

    4
    « nice place to stay »

    stayed here while my daughter was in the hospital and was very clean and comfortable and felt safe. Staff was very friendly and helpful in whatever I needed. Close distance to hospital and places to eat and shop.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let all of the staff know that they made an impact during your stay. We hope to welcome you back to the hotel soon! Sincerely, Hotel Manager

    5
    « Fantastic Stay at this hotel »

    I am very much impressed with the cleanliness of entire facility (room, lobby, breakfast,outdoors). The breakfast was very pretty good and area was very clean. The staff was very good and welcoming. If have a chance to come to this area, I would definitely stay here again

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

    4
    « Good Value »

    We found this hotel to be clean. I liked the layout of the room with a separate sitting area and two TV's. Parking is on the inside away from the highway. Breakfast was very basic but adequate. Overall, the hotel was fine.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thank you so much for your kind words about our clean property. We're involved in a continuous improvement process that means the hotel gets better and better day by day. We look forward to having you with us again in the future so you can see the additional changes and improvements. We'll be here for you when you need us. Sincerely, Hotel Manager

  • 1
    « My daughter got bugs in hair from sleeping here »

    We were only staying the night and got the double suite for our family of five, but when we woke the next morning we found bugs in my daughter's hair from the in clean pillows and bed. We also experienced poor service and breakfast items were all watered down (gravy, waffle mix, o.j., etc.)

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thanks for choosing the Best Western Richland Inn during your last visit to our area. We appreciate the review and we take it quite seriously- for improvement. At the outset, our apologies for the bad experience you had howsoever. We are acting on the bugs issue and shall do pest control . We shall take whatever steps necessary to avoid such unpleasant incidence and see that it never happens in future. We also have given special training and instructions to the hotel staff to check all the rooms prior to checking in a new guest. We assure you and request you to consider staying with us in future and have a new satisfactory experience. Sincerely, Hotel Manager.

    4
    « Business Trip Home »

    The night check in staff was very polite and accommodating, The Best Western there in Richland was the best hotel there for the value. I've stayed there on several occasions when I was heading home to Florida and would stay there again. It's convenient to the highway, restaurants, and fuel.

    « bwrichlandms, webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Appreciate your comments. We take pride in this hotel and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you.Please visit again. Sincerely, Hotel Manager

    5
    « Business travel »

    This is a nice motel to stay at . It was clean , quiet, and close to restaurants , wal-mart and gas stations. Great price and really nice rooms. The bed had a very comfortable mattress . 20 minutes from the airport.

    « bwrichlandms, webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Appreciate your comments and thank you that you found hotel clean,Friendly,great price,comfortable. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you.Please visit again. Sincerely, Hotel Manager

    1
    « The Most Disgusting Rooms And Beds W/ PICTURES »

    Passing through from Fort Lauderdale, Florida on our way back home to Dallas, this city was the most reasonable place to stay in especially with how far we had left to travel. It was around 1am of arrival and we were very tired ready to get in bed. When we arrived the first thing we saw was a huge what looked to be blackish brown smeared stain right in the middle of the bed. We took off the first layer of bedding to continue looking... When we opened the sheets there were yellow stains all over the bedding and makeup stains on the pillow. That was enough for us to be grossed out , yet hoping for a cleaner room.... We went downstairs with our 3 year old daughter (always wanting the best for her; especially clean sheets NEVER having a problem with Best Western before) we asked politely for clean sheets or a new room. They put us in a new room and the story continues to WORSEN. We arrived up to our new room and the bed was WORSE! It was so disturbing my fiancé grabbed towels to put over the pillows now that's it's going on 2am. We could not book another room bc my finances wallet with our debit card was lost in Fort Lauderdale and this was the only hotel willing to except cash as deposit. The bed /pillow sheets had yellowish dark stains as if people had been laying on the same sheets for years never being bleached. (ALL hotel sheets are suppose to be WHITE for bleaching and sanitary purposes ) The comforter had booger like smears. Stains as if someone spilled there drink on it and it was never washed or had been peed on ... for years, I don't know. No sheets were white anymore.. everything had a yellow tint with darker yellow dirty tints where feet area is and middle of the bed. The bathtub was full of little hairs. & There was SPIDERS AND SPIDER WEBBS EVERYWHERE!!!!!!! Bugged PILED in the corners of the rooms. AND A SPIDERS EGG SAC NEXT TO THE WEB AND SPIDER! The couch had dried up white stains on it. When you turned on the air , it had a fowl smell. There was mold all in the air ventilation system. The mirror had what looked to be pimple juice all over it. And I found a white oval PILL ON THE GROUND. What if my 3 year old happened to put that in her mouth and something terrible happened?! It was so awful, I stepped outside crying while my fiancé would not let our daughter lay in the bed. He cuddled her on his tummy pretending everything was okay. We found the cleanest sheet possible and I took the blankets off putting the sheet over the bed and pillows with the 3 of us laying on top with nothing to cover up with. This was one of the worst experiences I've ever had... PICTURES BELOW....

    « kalpana p, Manager at Best Western Richland Inn & Suites, responded to this review »
    We are sorry that you were unhappy-we`ll work hard to resolved the issue you experienced. We appreciate your feedback and thanks for letting us know.

    5
    « Amazing!!! »

    Such a nice stay here. The staff is so nice and the room was clean and cozy. The morning breakfast was delicious and many choices. The beds are very comfortable and relaxing and the housekeeping staff does a good job at keeping the place clean inside and out. I didn't use the pool but looked clean and other people looked to be enjoying their time in it. Overall if I had to stay near Jackson I would stay here again..

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, We are pleased to know that you had such a wonderful stay with us in Richland, MS. We focus each day on providing a memorable experience that creates a yearning to return and are thrilled to know we were successful during your stay. We look forward to your next stay at Best Western Richland Inn & Suites -Richland, MS. Sincerely Hotel Manager

    5
    « Great Place to Stay »

    I frequently travel for Business trip and prefer to stay at the Bestwesten, Hotel was clean, Rooms were clean and bed was comfortable. Break was great. most importantly hotel staff was very friend. I will stay again whenever i am in this area. Will recommend to other traveller.

    4
    « my stat at Richland, MS Best Western »

    Very clean and comfortable. Also, everything was handy. We had our little schnauzer and there was a nice grassy spot for her to potty and well lit. There were two large TV's, which was nice, but we were so tired, we didn't even turn the TV on.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thank you very much for such a great review! We work very hard to make everyone feel welcome. We want our guest to feel like our hotel is their home away from home. I'm happy to see that you found our room clean and comfortable with great amenities..We look forward to welcoming you back again for another visit. Sincerely Hotel Manager

    5
    « Great stay »

    Hotel is nice. The staff are friendly and this hotel is very close to city museums, covered bridges, restored theaters, old churches and more. The bed are comfortable . The breakfast is really good with varied selection

    « kalpana p, General Manager at Best Western Richland Inn & Suites, responded to this review »
    Thank you for your feed back. I am glad that you enjoyed your stay with us. I hope you will tell others about or hotel.

    4
    « Trying to dodge Hurricane Harvey »

    I was traveling with my daughter from Florida to Los Angeles and we took a northern route in order to avoid hurricane Harvey and the roads that were flooded and closed in Texas. The accommodations were excellent and the ease of parking the car right in front of the room made it easy for unpacking and packing again. As with most hotels we have issues being able to eat the breakfast which are provided as an amenity. We have gluten and pork allergies. However the fruit was fresh

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thanks for your kind words about our clean, comfortable and friendly hotel with plenty of amenities and excellent convenience. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you're in town. We appreciate the opportunity to serve you. Sincerely, Hotel Manager

    4
    « Typical Fast Overnight Place »

    This particular hotel is a good place when you're just passing through and need a quick place for one night. The room could be better but has plenty of nice aspects. Although there were some obvious migrant workers staying there, they did not pose a problem as some other hotels can. The room was clean and I wasn't afraid to sleep on their sheets and pillows.

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    Thank you for your feedback. By tellingus what you like about your stay and how we can improve. You are helping us deliver a superior experience fou and other guests in the furture. Thank you again and we appreciat your loyality to our brand.

  • 4
    « Great place!....I'll stop here again »

    Safe clean comfortable.....room in tip top shape EXCEPT fridge not working....I had been on the road for several days and really wanted/needed a fridge ...don't like eating out all meals and had to throw away some stuff that didn't get to stay cold..even with ice

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    Thank you for staying with us and i do apologize for the fridge not working. We have corrected the issue.

    5
    « Comfy bed, close to Jackson »

    If you do not want to stay in Jackson, this is a nice alternative. I was pleasantly pleased with everything. They had a nice pool, they have suites, and I loved the whole separation of the bedroom from the "office" I was able to leave everything when I wanted to watch TV.

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    Thank you for oompleting the survey and for staying at this location.

    4
    « Good stay, just check cleaniness of room first »

    Good value for attractive room. Check cleaniness first. Dead cricket & animal feces behind far bed discovered late night on arrival day. Staff was told the next morning just clean the floors but it didnt happen. Finally told manager at check out to see for himself. Just got a nod from him, no words. Nice overall stay otherwise. The kids loved breakfast and the pool.

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    We`re sorry that you were unhappy with your stay. We have deliver this issue to the entire staff and we have corrected this issue. We appreciate your feedback.

    2
    « Overnight stay traveling to Gulf Shores »

    I reserved this hotel when we were planning our vacation in Gulf Shores, Alabama. It was on a website for a very good price, and I knew it was for just one night, so I figured that it would suffice. First of all, it was extremely hot when we opened our hotel room and it took about two hours to cool it to a decent livable temperature where we were not sweating like we were in a sauna. It wasn't the cleanest place, but there were no sign of bugs, so I was OK with this. The beds were adequate. The breakfast that is provided was unattended when we went down there(7:45am) in the middle of the time for the breakfast (6-9:00am). Almost everything was not stocked, and no one was in sight. I rang the bell at the front desk, and someone appeared shortly and filled up a few things, but mostly they were "out of most everything". Yes they had waffles, but the batter was almost like water and they did not turn out correctly. I say all this to say, if I would've been required to pay one penny more for this room, or had planned to stay any longer, neither would have happened. Very disappointed in this Best Western.

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    Thank you for completing the survey. I would like to apologized for not exceeding your expecations. your feedback used to implement improvments to ensure we offer a better experience for our guests in the future.

    3
    « Needs some work »

    The hotel was clean and appeared to have new paint and some decor. The toilet had a problem and ran all night. Breakfast was poor. The bed, however, was very comfortable and the hotel offered cable tv that actually told you what program was on.

    « bwrichlandms, webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thank you for the review.we apologize for the inconvenience you experienced during your stay. Our goal is to provide a consistently superior guest experience, and your comments are very important to us.We have taken note of these comments and will monitor the situation to make sure we do better. Thanks again for sharing your thoughts with us. Sincerely, Hotel Manager

    5
    « May 27, 2017 our suite was awesome! »

    This is a very Safe, secure location,no worries. Upon check in, two very friendly women at the counter. They have a saltwater outdoor pool. This was a first for me. Our two bed suite was awesome and the price was unbeatable. Upon entering the suite you have a small area with a convertable loveseat/sleeper sofa bed, end table, desk with chair and a flat screen TV. Next is the walk thru sink area with a Kurig type coffee maker, microwave and fridge (not the mini and not a large, it's the in-between size). The toilet area and shower/tub are seperated from the bathroom sink by a door. Then the closet and two nice beds with a flat screen TV and chest of drawers and end table. This was great for us since we had two small kids and 8 yr old and a 5 yr old, they loved the sleeper/loveseat, had their own flat screen TV so they could watch cartoons and the 2 adults had a bet to themselves and could watch what they chose to watch, non cartoon channels!! We ordered Pizza delivered right to our room after the kids had a nice swim in the pool. The next morning we enjoyed the free breakfast, make your own waffles, fresh fruit, yogurt, cereal, muffin, etc. It is pet friendly, several people with pets checking in, felt like home, I also have pets but not traveling with us. Everyone was pleasant, even other guests. I would highly recommend this hotel.

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    I appreciate your feedback. I`m glad that our hotel impress you Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about out hotel and make us your first choice. Thank you

    5
    « Updated & Clean! »

    I've stayed at this location many times on our travels to visit family & have always felt that the value & service were excellent. It's very quiet & I feel safe staying there. The staff are always pleasant & accommodating.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thanks for visiting us again. I am glad you like our excellent and valuable service. Staff was very much appreciated for their great customer service. I hope we can continue to serve you well during your travels and look forward to serving you for many months and years to come. Thanks again. Sincerely, Hotel Manager

    3
    « Ok for an overnight stay while on the road. »

    The title says it all. We were on our way to Florida from KC and stopped here after driving 12 hours. Pool is ok, room was clean, free breakfast is ok, bed was very comfortable, AC worked great, staff was very friendly.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Valued Guest, Thank you for choosing the Best Western Richland Inn. It is nice to know that you enjoyed the stay and services. We are looking to improve our overall services still better. Definitely we are improving a lot and we look forward for your next stay so that you can experience it. Regards Hotel Manager.

    2
    « One staff member ran the entire hotel »

    Management was not very accommodating . I was asked to pay prior to my arrival to the hotel. I was never provided the wi-fi code. Breakfast was unacceptable. When I requested maintenance to repair my toilet, the manager told me I could come to the front desk to pick up a plunger to repair it myself. Never experienced anything like this.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager

    3
    « details, details. »

    its alwats the small things that tend to get overlooked, but these small things make a big impact. in this hotel's case, here is what I observed. 1. Bedding needs updated. I can tell this when I look at the bed and there is a distinctive difference in the height of the foot of the bed and where people normally lay (worn in impression). change the materess on a regular basis. 2. I hate shampoo dispensers on the wall in the shower. they are rarely maintained and there didn't work either. take them out 3. paint the walls. don't let wear and tear show on everything. 4. the A/C unit was brand new in 1967. OK, maybe not that old but it is old and the thermostats saint work well it rattled and had an overall bad disposition I believe also, that this hotel is mis-classified as a 2.5 star hotel. it should be a 2 star hotel. the positive site of this hotel would be the larger rooms with the separate sitting area (I usually only shower and sleep in a room and I am a solo business traveller, so this didn't personally appeal as much to me as it might some). I also liked the appearance of the pool (again, didn't use but saw) as it looked well maintained. in the local area, there are limited restaurants, mainly the fast food variety. you are 10-15 minutes away from better areas in terms of restaurants and variety. the trip to downtown Jackson is easy along US-49 and is 5-7 minutes south of I-20. overall, with some updating this could be a good place. it was a reasonable value for the money. If the improvements are made, then this place could be a truly nice place. for now, you get 3/5 average rating from me.

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Valued Guest, Thanks for choosing the Best Western,Richland Inn during your last visit to our area. We appreciate the review with straight observations and suggestions for improvement. We shall definitely take it seriously for improvement. At the outset, our apologies for the bad experience you had howsoever. We shall take whatever steps necessary to avoid guest dissatisfaction. We shall see that it is never happens in future. We also have given special training and instructions to the hotel staff to check all the rooms prior to checking in a new guest. We assure you and request you to consider staying with us in future and have a new satisfactory experience. Sincerely, Hotel Manager.

  • 4
    « Pleasant surprise »

    We were running late on our planned day's destination due to traffic so we thought we better call ahead and reserve a room. We decided we wanted to be thru Jackson, MS, in the morning so we called here without checking any reviews. As we passed through Jackson we realized there wasn't a lot of stores or anything as we neared Richland. It was a great and happy surprise to find such a nice place with a sitting room as well as a bedroom waiting for us. Everything was clean and neat and looked newly refurbished. I would recommend this BW.

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, I appreciate your feedback. I`m glad that our hotel impressd you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time.

    4
    « Close and comfortable »

    This is very close to Jackson without being right in it. It is quiet, clean, comfortable and easy to get to food places. This is actually the second time I have stayed here, both times I have been well pleased. The beds are very comfortable. They have a full size vanity, which I like. Breakfast is pretty meager, but there are other choices nearby. I didn't hear any road noise or any loud guests, all a plus.

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    I appreciate your feedback. We are always eager to hear that our gust enjoyed their stay and what they liked and how we can improve.

    5
    « Pleasantly surprised! »

    We were just looking for a comfortable place to crash for the night, and found what seemed to be a good deal. It ended up being one of the best hotels we've stayed at in quite a while. The front desk staff were all incredibly friendly, the room layout was spacious, the decor modern, and the property itself tranquil and relaxing. We were located close to a lot of good food as well as shopping and enjoyed every bit of our stay, including the breakfast. We would stay here again if we ever needed to be in the Jackson area or just driving through. Highly recommended!

    « bwrichlandms, Webmaster at Best Western Richland Inn & Suites, responded to this review »
    Dear Guest, I appreciate your feedback. I'm glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We'll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel Manager

    4
    « Delayed Flights from Delta »

    Yes this was supposed to be a relaxing trip from home. My flight was delayed and then canceled. I booked this hotel thru Hotel.com but i couldn't checked in Friday night due to the cancellation of my flight, but this hotel was wonderful knowing what had happen to me plus they was clean and very helpful. Thank You Best Western

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    Thank you for that wonderful response. We were so sorry that your flight was canceled. We are glad that you came on Saturday and very please that your stay was a pleasant stay.

    5
    « Nice »

    I loved the room at this hotel .I like having the separate sitting area which has a sleeping sofa and tv . Check-in was fast and the staff was friendly and they had no problem letting me do the late check out. I would highly recommend this hotel and i will come back and stay here

    « harry p, Manager at Best Western Richland Inn & Suites, responded to this review »
    Thank you for choosing BEST WESTERN Richland Inn & Suites for your recent stay in Richland. We are always eager to hear what our guest liked and how we can improved our property and team. Thank you again, and we hope you"ll choose BEST WESTRN Richland Inn & Suites the next time you"re in Richland, MS

    4
    « Decent stay »

    Liked the visibility of the parking lot from the rooms (great for a single traveler). Room was clean for the most part. The mirrors could use a good cleaning. The room had a musty smell but it was okay. There was also a left over beer left in the fridge. Pet friendly. Great breakfast. The room did have 2 tvs but the one in the bedroom kept turning off and restarting. Only odd thing I found was the lack of staff availability. The only person I saw the whole stay was one lady who came from an upstairs room when I rang the bell to check in.

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your stay at our property. Your satisfaction is very important to us and we will use this feedback you provided to implement improvement and to ensure that we offer a better experience for all of or guests.

    2
    « Room was very nice, service very poor »

    I tend to look for the positive, but no soap nor shampoo in the on the wall dispensers made for a bad start to the morning after a long drive the day before. Of course, I didn't realize it was empty until I was already in the shower and wet! My daughter, in the neighboring room, had the same experience. The rooms were very comfortable....great especially for couple with small kids as the king room has a separate "room" with a pullout sofa bed for the littles. I would highly recommend this hotel were it not for the soap/shampoo problem and the very disinterested, unfriendly morning receptionist. The evening clerk the night before was very friendly. Perhaps the morning lady had too much jollyness the night before - St. Patrick's Day. She never once acknowledged the morning patrons at the continental breakfast. She seemed put out that we were there. This was in stark contrast to the BW we stayed in just 6 days earlier where the staff could not have been more kind or helpful. (In Dickson, Tennessee). I would say give the place a chance....just check the soap and shampoo upon arrival! The location is great for a Vicksburg stopover and the price was decent.

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you completing the survey regarding your recent stay at this property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be using this feedback to implement improvements and to ensure that we offer a better experience for all of our guests. I hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

    4
    « Stopover on way to Gulfport »

    Our room was very clean and comfortable. The complimentary continental breakfast was delicious and filling. The staff was helpful and friendly. It was a great resting stop on our way to the gulf. I would definitely recommend.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your recent stay at our poperty. Your businessis very important to us and we value your feedback. By telling us what you like about your stay and how we can improve. You are helping us to deliver a superior experience for you and other guests. We hope that you will come back to see us again.

    5
    « Great hotel --worth the drive off the interstate »

    The king size room we stayed in saw quite spacious--with a separate area with couch, desk and a second TV. The best thing about this hotel was the lighting--abundant, bright lights that made reading very easy-none of those stupid 60W light bulbs for this hotel! The breakfast was good--way beyond a continental breakfast, with several hot food items. This hotel is a few miles south of I-20/I-55, and well worth pulling off the interstate and driving a little for a very comfortable night's stay.

    4
    « Quick stop hotel »

    An out-of-the-main-stream hotel. Amenities quite adequate and the hotel was on our route. It is obviously undergoing updates and restoration. There are no sit-down restaurants nearby--but a whole string of fast food places are in town.

  • 5
    « Great little place »

    room was recently renovated and while smaller very nice and up to date. Friendly staff. Didn't stay for the breakfast but two families were eating when I checked out. Would stay again if we pass through here. Couches and pictures from the remodel are still waiting to be picked up outside.

    2
    « Not worth it »

    I'm a loyal BW customer and always stay at a BW if possible. I was traveling to Florida and decided to book this hotel for a night as it was halfway to our destination and the price was good for a suite, $104 with tax. Was highly disappointed from the moment we arrived. The curb appeal is less than desirable and if it wasn't for the road sign telling you where to enter, you would miss the entrance. Our room was spacious, but very run down and dirty. The sheets were dingy, the towels were worn, and the sofa bed was disgusting. In my opinion this hotel does not live up to the BW brand.

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey. On behalf of our entire staff I would like to apologize for not exceeding your expectation. Your satisfaction is very important us and we will implement improvement to ensure we offer a better experience for our guest. Harry p

    3
    « Ok stay »

    Room was clean and comfortable enough for a 1 night stay. Decent breakfast, except for the awful coffee. Eat before you arrive or plan on a drive. Not much other than fast food nearby. Check in staff very friendly. No staff around at all during breakfast.

    « harry p, Owner at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey. On behalf of our entire staff I do apologize for your inconvenience for not exceeding your expectation. your satisfaction is very to us and we will use this information to update our staff and to implement improvement.

    5
    « Very Suprised in a good way! »

    I am a Wyndham diamond rewards member. After coming in town I check the reviews of all the Wyndham properties in the area and they were disgusting......I found this little jewel and am glad I did. Front desk (Hannah) was a breath of fresh air. Rooms were recently renovated.......everything from check in to breakfast was great. I would recommend this hotel highly......can't wait to return.

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing our survey, regarding your recent stay at our property. we are so glad that you choose this motel. we hope to see you again soon.

    4
    « Relaxing night »

    Nice quiet location right on the way. Very nice, spacious room for the money. Well kept property. Enjoyed being able to park right outside of our room door instead of having to carry everything down a hallway.

    5
    « Great value, great stay »

    Actually a suite, not just a hotel room. Two separate areas, both with TV'S and comfortable seating. Quiet pleasant area. Will stay there again. Many restaurants in the area. Good highway access. Staff very accommodating with a good free breakfast available.

    3
    « Passing Through »

    My boyfriend and I stopped in this town to grab a bite to eat on our way to Pensacola Beach Florida. As soon as we stopped driving we realized we were a little tired. We decided to grab some whataburger wich happened to be directly next door to this motel so we figured it was the best place to check in for a few hours. Well it had been slightly updated. The floors were really nice, and it didn't have an odor. We got our rest and it was quiet so we have no complaints. You can tell that it's an older hotel, for 90dollars you get what you pay for so if you're expecting an extravagant room then maybe you should travel to one of the other nearby cities. If we have to go through Rankin again and need a break we will gladly take our business to this Best Western again for the time being.

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey, regarding your stay at this property. your feedback is very important to us and we value your feedback. you are helping us deliver a superior experience for you and other guests. We hope you will come back to see us again. Thank you, Harry Patel

    5
    « Trip »

    The facility was being renovated and I stayed in a newly renovated room which was excellent. The room was in excellent condition and I take my hat off to the facility. I slept in comfortable bed which is saying something for an overnight stay.

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for staying with us. Your business is very important to us and we value your feedback. You are helping us deliver a superior experience for you and other guests. We hope you will come back to see us again.

    1
    « DIRTY! »

    On our way home from our vacation, we decided to stop at the Best Western in Richland because it was right at our half way point and it seemed reasonably priced. I wish I would have paid more to stay at the Hampton Inn across the street! The fridge was dirty and wasn't even cold when we got here. After only walking on the carpet for a few minutes, our feet were BROWN from how dirty the floors are! There was also makeup stains all over the pillow covers. Then we discovered that someone had left their clothes in one of the drawers (cleaning staff didn't catch that??) I'm not even sure that this room was cleaned or if it was, it was apparently the BARE minimum. I wouldn't recommend this place to anyone- pay $25 more and go to the Hampton Inn across the street. ??

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey. On behalf our entire staff I would like to apologized for not exceeding your expectation. Your satisfaction is very important to us and we will use this feedback to implement a better experience for our guest. Thank you.

    3
    « Being renovated »

    This hotel has a wonderful staff and if the renovations end up matching their helpfulness and courtesy, then it will be a great place to stay. But rating for right now is "average" due to the construction.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey, regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you like about you stay and how we can improve. You are helping us deliver a superior experience for you and other guests. We hope you will come back and stay with us again. Thank You

  • 1
    « Dirty Smelly Hotel Room! »

    DO NOT STAY HERE! My girlfriend and I were passing through on a road trip and decided a get room here for the night. Big mistake! The room smelled so bad like some was rotting in there. The bedding was old and worn out. There was gross stain on bed. I don't even want say what it was. They apparently don't wash all of the bedding for every new guest. Disgusting. We asked for a refund but the rude employee refused. So we paid and left. We weren't going to stay in a dirty smell room. You shouldn't either!

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    on behalf of our entire staff, I would like to apologize for not exceeding your expectation. your satisfaction is very important to us and we will be using this feedback you gave to implement improvement to ensure we offer a better experience for our guest in the future.

    1
    « Owner »

    When I arrived they gave me a room. I find out I am in the wrong town. I reserved thru Expedia 10 mins before on an app. I find out I am in wrong town I then offer the key back to them never once even entering room. They then say "Expedia is a bad company impossible to get ahold of if you can get them to refund you we will take care but not our fault call them. We lose business we turn people away" I then tell them you are booked full yet why is you car lots empty? But ok I will call Expedia. I call Expedia they answer no problem. Expedia says we will refund you no problem let me talk to the hotel. I then hand my phone to the hotel staff. They said" we charge no refund" I then said as they are on the phone with Expedia on my phone. You just said you will refund as long as I call them. They said Expedia will refund you but we will still charge them. I told them that was dishonest and wrong. I left. Telling them to keep room 201. I then call back when Expedia tells me that the hotel told them all room are always nonrefundable. I told them that was not posted. So then I call hotel back and say you still have that room you refuse to refund me they said yes. I came back to get the room since I am forced to rent it. They give me a different room 216. I then tell them. You told me you where all rented out this proves you lied to me. He then claims it is same room same one he personally gave me. I then told him that is a flat out lie and he did not rent it to me the first time a lady did.. He then tells me he did not lie and if there is a problem he would call the police. I then told him to call please call so I can show how dishonest you are. They then tells me if there is one thug wrong with room he will charge me for it. I then told him to walk with me to inspect room so I can not be blamed for existing charges he refused. The room is nasty there was toilet paper the was slimy in the eye hole in door. The door is in a bad need of a paint job the cabinet is scratched to hell and back. The desk has chips in it the dresser has a broken bottom drawer. The carpet looks like it has not been vacuumed in over a month. The tv remote will not work to flip thru channels. The bed is lumpy bad the tv swivel only swivels in one spot so if you turn it so to watch it it swivels back to the one spot. At least the bathroom looks clean. The customer service is by fare the worst I have experienced in my 42 years of living. I stay in 4 to 5 hotels a month. This does not live up to the standards I have gown to love in Best Western. (I stay in the Flowood BestWestern a lot they are a 10 out of 10) this one reminds me of an over priced Motel 6. I would rate this one a 1 out of 10 I would rate even a motel 6 higher than that. BUYER BEWARE ON STAYING AT THIS HOTEL. They do not care about you all they care about is how they can lie to you and cheat you. This gives all the Best Westerns a bad rep. Also that pic of the best no I have not say on it so it makes me feel someoem has been on that bed after it was made so I slept on. Love seat out of fear the bed has a few suprises I did feel the bed after picture to check how the bed was and found it lumpy. All picture are taken upon entering room. To cover for his claim of charging me for damages.

    5
    « Renovations »

    While renovations were going on, they were very concerned not to be disturbing us as guests!! The staff was very helpful and courteous. The room was restful and quiet. The breakfast area was nice and the food was fresh and good, with a variety if items and dishes to choose from.

    5
    « Excellent for the money »

    The hotel was very clean. Front desk staff was friendly and polite. Easy access to highway 49. Close to Wal-Mart and several fast food restaurants. Perfect place to take the family or a business trip. Comfortable beds.

    5
    « Great service »

    The service was great and the employees were very helpful with answering all my questions. Went out the way to make sure I was happy with the room they put me in because I had to have a smoke free room. It was pleasant having a full breakfast that morning.

    5
    « Excellant »

    This Hotel is very nice colour very nice.all people work over there very friendly. smile on face help full .walk in distance l ressturant .we are surprise they have 2tv in room.bed room and front room .

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    THANK YOU THANK YOU for staying with us and for your amazing review. Your compliments are much appreciated and your loyalty to our brand is never taken for granted. Please visit again soon. It would be our pleasure to serve you. Kathy Patel

    5
    « Excellent »

    This Hotel is very Nice. staff working over there is very friendly and helpful. breakfast was good and wifi service was very excellent. Houskeeper were very friendly. I prefer staying there next time .

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    This is a wonderful review....especially about the orange juice. My guest told me he was going to review and would mention the orange juice so I would know it was him. Thank you for the generous compliments. Our top priority is customer care and knowing that we have made your visit am memorable experience is what we strive for. Hope you visit again soon....some of the orange juice will be waiting for you. Kathy Patel

    5
    « excellent »

    This is the first time we stayed at this hotel. It will not be the last. One of the few we were able to find with a full double room that offers all we were looking for. The staff was more than accommodating. My mom is in a wheelchair and on oxygen and the were so very helpful and polite...

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Your review is what we strive for. Dominique is amazing and is what customer care is ALL about. Thank you for your compliments about our fresh, delicious and nutritious breakfast. We have choices to make EVERYONE happy. Hope to see you again soon. Kathy Patel

    5
    « Very nice Best Western! »

    I have stayed at this location at least 4 times.It is very clean,up to date and I enjoy staying there.All the rooms are in a kind of a semi circle and everyone parks inside this little courtyard like area.To enter you must drive by the office through a narrower driveway which opens to the "courtyard". This arrangement keeps you away from the extremely busy highway you use to get to this motel.There are restaurants nearby,limited shopping,but again getting to things can be trying due to the high volume of traffic,with a lot of trucks.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for your complimentary review of our property. Customer care is our top priority. The reason we "are" is to make your stay memorable. Thank you for your kind recommendation...we look forward to your next visit. Kathy Patel

    3
    « Good for one night stay »

    We stopped for one night on our drive home to Tex. from Fla. Wasn't the best place I've stayed and wasn't the worst. Good for what we needed it for. The "free" breakfast was pretty disappointing. It did have waffles, danish and cereal but we still haven't figured out what the microwave and toaster were for. No bagels or bread to toast but they did have cream cheese I guess to put on the waffle. Coffee was good.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for your amazing review. Yes, Dominique is EXACTLY that...friendly and helpful. It is the desire of our entire staff to give you a memorable experience. We want you to feel the love in our customer care. Thank you for your compliments and recommendation. Hope to see you soon. Sincerely, Kathy Patel

  • 3
    « Good place to stay »

    Initially pulled into the Quality Inn across the street, however it didn't appear to have the safety features I prefer, so we drove across the street to the Best Western. I immediately liked that their hotel configuration was more secure. Though the decor was dated, it was clean, and we liked the King size room, which had a sitting room separated by the bathroom, and a flat screen tv in both the sitting room and the bedroom. We did hear a dog barking in the room next door as we were bringing our luggage into the room, however once inside the room, the room was quiet and we could hear nothing from next door. All in all, I would recommed this hotel.

    4
    « Good Place to Stay »

    Needed a place for one night on a business trip to Jackson. Price was not the cheapest in the area, but was safe, quiet and clean. Front desk was polite, breakfast was typical. Will stay again if I need a room close to Jackson.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 601-936-7004. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kathy Patel General Manager

    3
    « Not as nice as the usual Best Western, but the price is good. »

    This is an older hotel, and looks it. The family that runs it seem very nice, and there is always someone around to help with any problems. There are very few amenities in the room, esp toiletries, so don't expect a shower cap, lotion or those great make up remover sheets that most BW's carry. It's not a great location, unless you want to go to Walmart. You get what you pay for, and I usually stay here when I am in town twice a year as I don't spend much time in the room and it's cheap.

    « harry p, Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey, regarding you recent stay at our property. Your business is very important to us and we value your feedback. On behalf of entire staff I would like to apologize for not exceeding your expectation. W e ill use this feedback to implement improvement to ensure we offer a better experience for our guest in the future.

    4
    « SPOT ON. »

    I chose this hotel because of location. The price was fair according to the area. I feel it is high but that is becasue I believe everything is too high. The staff is helpful and the rooms are what you expect from the Best Western, clean and comfortable. The parking is tight. do not take a truck and trailer that is trouble.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 601-936-7004. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kathy Patel General Manager BEST WESTERN Richland Inn & Suites

    5
    « very nice »

    Very nice. Well decorated. Friendly staff. Very clean. Great breakfast. Not just the little breakfast like some hotels. Real eggs waffles.Beautiful lobby. Clean. Great Breakfast. Will surely visit.Overall clean, quiet and felt safe. Staff was friendly enough. No problems checking in/out. Close to shopping and restaurants! Internet service is very nice.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 601-936-7004. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kathy Patel General Manager BEST WESTERN Richland Inn & Suites

    1
    « Don't Stay Here! »

    Morning staff rude, Food cold(breakfast), the front desk man didn't wanna bring out anymore food either, Poop & pee on toilet, Housekeeping knocking on door when the Do Not Disturb sign on door, asking if I need anything! Man, if I need something I dang well would have asked for it. The housekeeping man about broke my nail off when he pushed the door in. The housekeepers were VERY, VERY NOISY. They looking to see what I got & who I got in the room with me! Like I said don't stay here. Night staff friendly & helpful. And to top it off....TripAdvisor gave them a certificate of excellent! WOW! See pix below.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 601-936-7004. Sincerely, Kathy Patel General Manager BEST WESTERN Richland Inn & Suites

    1
    « Poor Service and Old Furnishings »

    This hotel was the worst that I have ever stayed at. From customer service to the OLD furnishings in each room. There is a sleeper sofa in the room that we stayed in for 8 days (Room 111) where the sleeper portion does not fit into the sofa properly and is hanging out the front and when you sit down the back of your knees is resting on the metal. The owner came in and said this is how the sofa is made. Well I've been staying at this particular hotel for our family reunions for the last 15-20 years. The furniture has been the same. These room have not been refurnished in ages. The desk has a hanging drawer. The TV remote did not work on one television and it was never replaced even after asking at least 3 times. My family WILL NEVER EVER STAY AT THIS PARTICULAR BEST WESTERN SUITES AND INN AGAIN.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 601-936-7004. Sincerely, Kathy Patel General Manager BEST WESTERN Richland Inn & Suites

    4
    « Enjoyed our stay »

    We will be back! We have stayed here several times and always find it convenient. Once it was noisy but not this time. We find the location easy to get to and close to where we need to get for meetings, shopping, etc.

    « harry p, General Manager at BEST WESTERN Richland Inn & Suites, responded to this review »
    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 601-936-7004. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Kathy Patel General Manager BEST WESTERN Richland Inn & Suites

 

Venir à l'hôtel ...

Toutes les directions


Depuis : le nord. Prenez l'Interstate 55 South en direction de l'Interstate 20 East jusqu'à la sortie 47A, puis l'Interstate 49 South (Hattisburg).


Depuis : le sud. Prenez l'Interstate 20 East jusqu'à la sortie 47A, puis l'Interstate 49 South (Hattisburg).


Depuis : l'est. Prenez l'Interstate 20 East jusqu'à la sortie 47A, puis l'Interstate 49 South (Hattisburg).


Depuis : l'ouest. Prenez l'Interstate 20 West jusqu'à la sortie 47A, puis l'Interstate 49 South (Hattisburg).