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Codes Avantages

SureStay Hotel by Best Western Presque Isle, Presque-isle

71 Main Street, 04769-2867, Presque-isle, United States - Voir sur une carte
SureStay Hotel by Best Western Presque Isle - Façade SureStay Hotel by Best Western Presque Isle est idéalement situé dans le centre de Presque-isle. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Bienvenue au SureStay Hotel by Best Western Presque Isle, un hôtel récemment rénové offrant un excellent rapport qualité-prix à Presque Isle. Nous sommes idéalement situés sur Main Street, juste à côté de l'université du Maine à Presque Isle. Magasins, centres sportifs, entreprises locales et autres instituts d'enseignement supérieur comme le centre universitaire Northern Maine Community College sont à courte distance. Profitez du grand air avec cet hôtel situé le long de pistes pour motoneige et véhicules tout-terrain. Le Centre du patrimoine de la région nordique propose des activités de vélo, ski, randonnée et raquettes. Chaque saison a ses avantages !Chambres impeccables, spacieuses et récemment rénovées, avec lits à matelas à plateau-coussin, télévision haute définition 101 cm avec télévision par satellite et HBO®, et Wi-Fi gratuit. Des suites avec kitchenette sont également disponibles pour les séjours prolongés. Profitez du petit déjeuner continental gratuit et des nombreux équipements de l'hôtel. Réservez dès aujourd'hui et passez un excellent séjour !

SureStay

Hotel by Best Western Presque Isle

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner continental gratuit
    Petit déjeuner continental gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 32 voyageurs
Note attribuée
Excellent
26
Très bon
6
Moyen
0
Médiocre
0
Horrible
0
CONSULTEZ LES AVIS POUR
En couple En couple
5
En famille En famille
14
Escapade entre amis Escapade entre amis
3
Professionnel Professionnel
8
Voyage solo Voyage solo
2
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Best service I have had in a long time."

5
gillesandlinda, Newark, Vermont 11/05/2019

Conveniently located, clean spacious room, good coffee and nice continental breakfast. Staff was very friendly and helpful from check in to check out. Had a problem with noisy neighbor on first night. Night clerk dealt with it promptly and efficiently. Although it was not the inn's fault, they apologized for the inconvenience and moved me to another room so it would not happen again.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Gilles, thank you for taking the time to leave us a review! We take pride in providing exceptional service and I'm happy you appreciated it. If there is any issue with your stay we do our best to make it better! Its nice to know you enjoyed the location, your room, coffee (24/7) and breakfast! Thank you for choosing our hotel for your trip and I hope you'll have the chance to stay with us again in the future.

"Long term stay"

5
User 08/05/2019

Recently stayed at this hotel for about 8 nights. I can't state it enough that the housekeeping and front staff were helpful and so welcoming. And as a mother of 4, having my bed made and the suite cleaned up daily, as well as the dishwasher run, well it was such a nice surpise. The rooms were large and updated. A full kitchen! I didn't expect it as other long terms I've stayed in definitely paid less attention to those rooms. But not the Sure Stay, we felt safe and comfortable. They have a gym, laundry and breakfast. My only complaint is that they didn't have more hot breakfast options, but with their low pricing, what they did have to offer certainly was fair! Thank you so much for making my transition smooth and peaceful.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to leave a review! We enjoyed having you as our guest! Our two-room suites are ideal for extended stays with a full kitchenettes (Induction stovetop, dishwasher, full size fridge and microwave), living room, kitchen table and separate bedroom with king bed. Thank you for also pointing out we have guest laundry which is certainly helpful on extended stays. We hope your transition to a new home went well and hope you choose to stay with us again if you need a place to stay in the area!

"A very pleasant stay."

4
User 06/05/2019

My wife and I highly recommend staying at this hotel if your in Presque Isle. The staff were very accommodating, the breakfast which included a pancake making machine was great. The coffee was very good. They have done a great job renovating this hotel.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to leave a review. I'm happy you were able to enjoy our pancake machine and great coffee. Next time you can also try out our fresh yogurt machine we've recently added to our breakfast. Thank you for your compliments on the renovation, we continue to improve the hotel like our new microwaves and fridges in every room. We hope you choose us again when you stay in the area!

"A Good Stay in Presque Isle Maine"

5
Fred S, Montgomery, United States 04/05/2019

I arrived about two in the morning. The two ladies were cheerful and enthusiastic about my arrival. The younger lady offered to carry my suitcase to the room. I thanked her, but I turned down her offer. When I checked out two days later, I was surprised to receive a goody bag. I had not mentioned my loyalty membership when I checked in. I am very impressed.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to leave a review and being an elite member of Best Western Rewards . The goody bag is something we like to provide our elite members as a thank you for being loyal members. Being a Best Western Rewards member has a lot of benefits including better rates! I'm happy to hear you were able to experience great customer service even at 2am! We hope you choose us again next time you are in the area!

"weekly work lodging"

4
User 27/04/2019

Over the past several months I have found that I sleep well in a nice comfortable new bed. The staff is extremely courteous from the moment I walk in with a warm welcome at check in to my breakfast and checkout in the morning.The first time I stayed was when I noticed how much I was valued as a guest. I mentioned to the staff that the room I had seemed to be a little thin in the wall. I don't know if I just had loud talkers next to me. I was taken at my word and given a different room the following time and subsequently have never had another incident like that. I look forward to hitting my room every week. It is also comforting to know that the owner (Scott) is around quite a bit when I am there. This man is working toward a successful future in this hotel with the renovations and quality staff he has working for him. TO THE STAFF I SAY CAN'T WAIT TO SEE YOU ALL ON WED.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for leaving a great review! I'm happy we have provided you exceptional customer service. I will definitely provide your positive feedback to everyone. We look forward to seeing you every week!

"New definition of extraordinary customer service by Presque Isle staff"

5
jmajsak, White Plains, New York 19/04/2019

Owner Scott LeFleur and associate Beth Johndro delivered first rate service, repeatedly, on their own initiative throughout my stay. I arrived on a Tues. night via motorcycle, after riding over 600 miles from White Plains, NY. I was participating in a national motorcycle scavenger hunt event (Tour of Honor tourofhonor.com ), and the last of my 24 destinations was Presque Isle, ME. I was exhausted, chilled to the bone, and ready for rest and a hot meal. Owner Scott LeFleur came out from the rear office to offer his advice on how to arrange for dinner to be delivered to my room. Beth Johndro and the front desk associate provided me with multiple dining choices and their "local advice" on final selection. The next morning, the front desk associate came out to the breakfast area, and asked if I wanted pancakes or any other assistance. Add'l background: I s/w Beth Johndro the week before, explaining my need to ensure availability in the event I made it to Presque Isle to take a picture of a local memorial. She confirmed there were a number of rooms available, and there would be a room for me if I arrived as planned. As it turned out the weather turned unfavorable and I was unable to make the trip as originally planned. But when I arrived a few days into the following week, the local staff delivered the service described above. Beth in particular set an outstanding example of listening to my (customer) needs and doing her best to not only meet, but clearly exceed my expectations. Compliments to owner Scott LeFleur for creating such a terrific culture of customer service and kindness to worn out motorcyclists - it fit right into the Best Western brand, for sure. As a motorcyclist, I ALWAYS head for a Best Western property, because Best Western WANTS motorcyclists to be their customers. So nice to see the Best Western brand come through, even in "remote outposts" like Presque Isle, ME!!!

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Wow! We really appreciate you taking the time to share your great experience! I will be sure to share this positive feedback with our associates. We really take pride in serving our customers and are happy to hear you enjoyed your stay. We love motorcyclists and hope to welcome more as the weather gets warmer. We hope that something brings you to our "remote outpost" again soon! :)

"Nice staff and very clean"

5
User 03/04/2019

The staff was very nice and accommodating The room was super clean and the beds were extremely comfortable. I would definitely recommend and stay there again. The price was also very reasonable. Great Job!

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for your wonderful review and thank you for taking the time to recognize the great work of our housekeepers who keep our rooms spotless. I'm also happy you enjoyed our new pillow-top beds and that you liked our price, we try to provide the best value in Presque Isle. Thank you for the recommendation and we hope to see you again soon!

"Great for the price"

4
Relax56132989520, Portland, Maine 21/03/2019

Clean place and a good price. They have done a nice job with renovations. Very pleasant and friendly staff Also very accommodating for a late check out. Have stayed a few times and always happy with our stay

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to leave a review. Good to hear you enjoyed our excellent service and clean, renovated rooms. We hope you continue to choose us when you stay in the area!

"Great stay!"

4
User 18/03/2019

Great stay! I was traveling on business. The hotel staff were extremely helpful. The rooms were extremely clean and the beds very comfortable. The complimentary breakfast was good, nothing fancy but a good start for the day. I would recommend Sure Stay if you're traveling in the Presque Isle area.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you so much for choosing our hotel for your stay. We are delighted to see you enjoyed our friendliness and hospitality. Thank you also for your kind words regarding our clean rooms and 'very comfortable' beds! We hope you choose to stay with us again when you're in the area.

"Presque Isle Stay"

5
Inspire62469333818, Falmouth, Maine 17/02/2019

The rooms were clean and comfortable. The staff at the front desk were very friendly and welcoming even on arrival at 11 PM!! Our stay was warm and cozy in 3 degree weather. The staff was very helpful with recommendations.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for your review. We pride ourselves on exceptional service and I will make sure to thank our team members on your behalf. We hope to see you again soon!

"excellent"

5
User 15/02/2019

My Husband and I had a great stay here! The room was very clean and very attractive! Was a very nice surprise considering this was a room we had to have because we had our dog with us. The staff was very nice and helpful! The continental breakfast was more then i had expected . Very satisfied and will certainly return with pleasure

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for leaving a review. We are happy you enjoyed the new rooms with your dog. We continue to improve our continental breakfast and will have new offerings next time you are in town. We hope to see you again soon!

"Pleasant Stay in Presque Isle!"

5
JudyAnn_12, Lowell, Massachusetts 15/02/2019

Very well done, recently remodeled, basic hotel. Best Western never lets us down and this reidence is no exception. The owners know their buines and are hands on and totally committed to insuring the best customer care and experience possible for their guests.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for the review Judy, it was a pleasure meeting you and comparing travel stories. We are happy you enjoyed your stay and hope we cross paths again!

"snowmobile touring"

5
welderbert, Auburn, Maine 14/02/2019

great place to stay .Trail groomed right to the hotel parking lot. Young new owners trying to cater to sledders. Completely renovated hotel with continental breakfast and laundry room for wet snowmobile suits. will match local lodging establishments. Can accomodate large groups parking for 20+ vehicles with trailers

"Awesome"

5
Sunshine31261120315, Newark, New Jersey 14/02/2019

All of the staff went out of their way to be helpful and accomodating on what has been a challenging trip. Would definitely recommend anyone to stay here. I was visiting UMPI so the location was ideal.

"Recent facelift"

5
GrandTour58480209752, Brunswick, Maine 13/02/2019

Everything was updated in 2018 and the amenities are very nice. Clean rooms, though some of the details the were cut during the remodel detract from what could have been a great presentation. Things like doors and door frames were left untouched in the remodel and they show their age. For a business traveler or those working on a budget this is an ideal value option! Be mind full, in winter the parking lot is set down from the road a considerable amount making leaving a challenge if there is a recent storm.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for your review! We continue to improve the hotel and appreciate the feedback on the doors. Hope to see you again next time you are in the area.

"Clean, convenient, dog-friendly place to stay in the County"

4
bethinmaine, Richmond, Maine 12/02/2019

My husband and I were headed north for a quick overnight trip and wanted to bring our two small dogs. We were delighted to see that SureStay allowed dogs (up to 80 lbs each) for a $25 fee and refundable $75 deposit if they don't do any damage. We booked the room for a good price and when we arrived in Presque Isle, this was one of the very first hotels we got to on Main Street - so it was very convenient and easy to locate. The staff at the front desk were VERY friendly and helpful, and we were able to check into our room early. Our room was small (we had a single room with one Queen bed), with a very tiny bathroom, BUT, it was clean, comfortable, and very nice for what we needed for the night. They have a free continental breakfast in the morning, though since we don't eat flour or sugar, there wasn't anything we could eat - it was mostly bagels, toast, a cool pancake machine...but my husband was happy to hear that they had coffee available 24 hours a day. We would DEFINITELY stay here again.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank for taking the time to leave a review. We love to serve our guests and their little furry loved ones! Thank you for the feedback, we are always working to improve our breakfast, and we hope to see you again soon!

"SureStay"

5
Paradise15086693945, Oxford, Connecticut 08/02/2019

Room was clean and nicely furnished. Suite was great for us and the kids. Two rooms with separate tv's and heating/ac units meant the kids could do as they wished. Kitchenette had everything needed to make a quick meal or keep and heat leftovers. Staff was pleasant and helpful. Right next door to UMPI, and close to downtown.

"Wonderful Place to Stay"

5
User 02/02/2019

Recently during a storm I had the chance to stay in this newly renovated hotel. The hotel staff was very helpful and had great personalities. The rooms are beautiful and very welcoming. The best part of the stay was the beds for the first time in years I woke in no pain and that is great. This place is a great stay for the price as well. I plan on staying again. Thank you SureStay

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for leaving us a review. We've been getting a lot of positive reviews on our new pillow-top beds and I'm happy you enjoyed them as well. We pride ourselves on our exceptional service and best value. I hope you chose to stay with us again.

"Great Place to Stay"

5
User 30/01/2019

Several snow club members needed a place to stay. SureStay got us the rooms we needed at a group rate and upgraded one room at no charge to a suite so we had a place to assemble after riding hours. Their onsite breakfast nook was perfect as we ate the other meals on the trail. Great, accomodating staff at a perfect location.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for the review! As you mentioned, our hotel is conveniently located on the snowmobile trail system and we offer sledder discounts! We had a great time hosting your club and hope you stay with again!

"Great place to stay!"

5
User 29/01/2019

This was our first time staying at a SureStay and it did not disappoint. Perfect location right next to UMPI, exceptionally friendly staff, and newly renovated rooms with new beds - We slept like babies!Thanks guys, we'll be back!

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to review us! We pride ourselves on service and are happy you were able to experience it. We look forward to seeing you again.

"Wonderful Stay!!"

5
JT3789, Fredericton, Canada 20/01/2019

Had a wonderful weekend filled with friendly efficient staff, cozy beds, very clean newly renovated rooms, and a wonderful breakfast! Conveniently located to all amenities! Will definitely be back!!!!

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for your review and we loved having you as our guest. We look forward to seeing you again next time you are in the area!

"Nice hotel, reasonably priced"

5
Coastal39826784110, Ottawa, Canada 17/01/2019

I had a great stay at this hotel. My room was newly renovated, clean, and comfortable. Staff were friendly and professional. Rates are well-priced. I would stay at this hotel again and recommend it to family and friends.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to review our hotel. We're glad that you enjoyed your stay and look forward to seeing you again!

"Super Comfy Beds!!"

5
User 16/01/2019

I recently stayed at this hotel with my family and had a wonderful experience. The staff was very friendly and helpful. Newly renovated and you can tell that the beds are new! Pretty basic gym, but really all you need for a workout away from home.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for your review. We really enjoyed having your family stay with us and hope you stay with us again next time you're in the area.

"Our Stay"

5
Roving18763470186, Brewer, Maine 16/01/2019

The hotel met all our needs. It was very clean. We had a suite with a kitchenette and plenty of room. The bed had a very comfortable mattress. The hotel was convenient to the Bluegrass Festival (indoor) we were attending nearby. The staff were professional and very helpful. We had a great weekend.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to review the hotel. I hope you had a great time at the Bluegrass Festival, and we'd love to see you again during the next Bluegrass Festival or the next time you're in the area!

"Brand New!"

5
User 15/01/2019

I picked this hotel as I had heard it was fully renovated and converted to a Best Western. The room was beautiful. Everything looked brand new and spotless. Bed seemed brand new as well and was very comfy! The room and the hotel was very clean and well maintained. The staff were friendly and accommodating. Couldn't have asked for a better experience. Very impressed with the quality overall and will definitely stay again if I am ever back in town.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for taking the time to review us. We do have new pillow-top beds as you mentioned! I hope you stay with us again next time you are in town.

"Lovely stay!"

5
lagilroy23, Nova Scotia 15/01/2019

Great value! Hotel is newly renovated, rooms are clean. We enjoyed having access to a fitness centre. Breakfast was great, standard hotel fare, but was nice to have included. Thank you for your hospitality!

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for your great review! Look forward to seeing you again.

"Great upgrades!"

5
McGyversDad, Maine 27/12/2018

This is the first time returning to this hotel after the upgrade. Enjoyed the excellent staff, the room cleanliness and comfort. One of the former downstairs room/apartment was turned into a fitness center and has adequate equipment to satisfy the traveler. We were impressed with Veronica, who was the front desk employee who checked us in. She was cordial, and changed our room to a ground floor as needed. She offered us assistance to bring in luggage, it was appreciated.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for the review. We are happy you enjoyed the upgrades and our excellent service! We look forward to having you stay with us again.

"New Enland Trip 2018"

5
GigabyteFL, Jacksonville, Florida 10/11/2018

This was the first time we stayed at a SureStay Hotel by Best Western. This hotel was up to the standards and did not fail us in our trip to the start of US1 in Maine (Ft Kent). Front desk staff was very professional and very friendly. The hotel is under new management and is in transition so when we got up the worker bees were buzzing, but we did not hear them until we got out in the hall. Breakfast was the standard fair but the staff was friendly which is a BIG PLUS for traveling. Smiles always start the new day, thank you.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for the wonderful review! We are happy you enjoyed your stay and experienced our exceptional service. We look forward to seeing you again!

"Comforting place for family send-up."

5
profpaulnugent, Woodstock, Canada 27/10/2018

I stayed in this hotel about 20 years ago for a Lions Convention, and I could hardly recognize it this week. It has been completely renovated! The outside looked bright and new, but the interior re-design and quality are amazing! You are greeted with a beautiful entrance lobby with fireplace and adjoining breakfast and lunch room. The rate we paid was considerably lower than any hotel in town, and we all thought it was belter than the more expensive one we had stayed at last year. New Fitness Centre in the basement which I used every day, brought my own Ipad for tunes. Hot Continental breakfast was included in the room cost, and friendly Christina was there to make waffles, pancakes,, bagels or toast for you. All day free coffee, and coffee machine in the rooms. we were there for a sad family event, having siblings coming from all over North America, even though we were sad and exhausted, Scott, the owner, Sylvia, Kai, and Jim the maintenance guy went out of their way to help us and accommodate our needs. Hotel staff were amazingly friendly and understanding. The entire hotel was great, staff were wonderful, price a delightful surprise, but the best thing about the hotel was the beds. Nice and high numerous pillows and luxurious sheets. Took about five minutes to drop off into Dreamland. My family and I highly recommend the Sure Stay Best Western in Presque Isle, Maine.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for the amazing review! We pride ourselves on providing the best service and are extremely pleased you were happy with that service. We really appreciate your compliments in all areas and can't wait to welcome you back for another excellent experience! Sincerely, Scott

"Nice stay"

4
User 02/10/2018

We had a sudden death in the family and our original accommodations fell through. The staff here set up 4 rooms for us very easily and were very pleasant and helpful. A decent breakfast is available every morning as well.

Scott L, Owner at SureStay Hotel by Best Western Presque Isle, responded to this review
Thank you for your review and we were happy we could accommodate your family during a difficult time. We hope to see you again at your home away from home in Presque Isle!

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.