Ma réservation et mes points
Best Western Rewards
Une expérience d'hôtel mémorable
Une expérience d'hôtel mémorable
The hotel is older but our rooms were clean and in fine condition. I cannot say enough good things about the staff, they were incredible! We had meetings there and between Ashley, Manny and Lakeynn they made sure all of our needs were met and were incredibly accommodating from the planning stages all the way through the entire stay.
Cute hotel, super clean rooms. We were blown away by Manny in guest services. He was just super friendly, helpful, and supportive throughout our stay. We're definitely coming back just because of him :))
Stayed here while in town with family. Excellent location, short walk to the mall and restaurants. Overall check in was smooth, front desk staff was friendly. No elevator, room was located on the 2nd floor. Stairwell area (door C) had an awful smell so when we left and returned we ended up parking at the front and walking through the lobby. Room was not overly big and a little dated. Seemed clean enough so no issues there. Had a microwave and fridge. Pool area was fairly large with a kids pool on one side and deeper part on the other, along with a hot tub. Breakfast area was fine, food was okay. Overall not a bad hotel but a little dated. Could use some TLC for sure.
I am writing a review about Manny Castro. He is very nice and helpful. It is difficult sometimes because he doesn't speak a lot of English, but I do enjoy interacting with him. He is understanding when you need help with anything. I enjoyed my stay.
Manny the chef was awesome! Pool area was excellent. Would stay again! The beds were definitely nice. Lobby felt updated and had a nice seating area. Definitely was a great experience For the price! Looking forward to our next night!
Nice kick back place with a marvelous breakfast that a man named Manny prepares with real ingredients ..yogurt bar oat meal.. 2%milk , chocolate milk.. pop tarts. Fruits muffins. Juices. And a smile. Manny great. The manager is on site and has real brought this revel inn to another level. I'm enjoying my long term stay in a fully equipped kitchen patio naturally lighting amd good people. Cops where here twice but both times very discreetly handled , I've seen pool party's, meetings and let me add many Canadians .I have a solid 8 out of 10 and recommended checking out the Revel
We arrived late in the evening and Manny provided the best service. He was so kind and helpful. A lot of times late night service is subpar but Manny went over and above to make our experience warm and welcoming.
Friendly staff, never been to a motel with a bar and indoor pool, highly recommend it. Rooms are clean with plenty of towels and nice bedding. Many stores nearby with amenities to add to my visit, working in town so staying here for a few weeks helps with the working away from home.
This hotel was recently taken over by Best Western and was in poor condition. We didn't even have a smoke detector in our room - just exposed wires hanging out of the wall. Our room had a door to outside, and it had a huge gap - probably 3/4 inch on one side. The exit door to the interior hall was in rough shape. The layout of the main lobby is goofy; it's a bar. To get to any of the rooms, you need to walk through the pool area. If this was my first stay in a Best Western, it'd also be my last.
We are staying here for for my travel contract. First Chef Manny always has breakfast, hot and ready! It's always so delicious. He's always very meticulous about keeping the tables, clean and dishes put away and stocked. He's so attentive, he noticed us bringing our 18-month-old daughter in every morning and now when he sees us, he cleans out the high chair and said sit at a table for us. We are staying in the king suite and I love that it has a full-size refrigerator and full-size stove. Only thing I would change is that the bedroom does not have AC it's only in the living area, So when you close the bedroom door it gets hot in the bedroom. All the staff of been super nice and attended to all of our needs.
We had many issues - no hot water when needed, bra left in tv stand, drain didn't work (although they did come fix), deadbolt had to be replaced cuz it was loose (with about 10 other screw holes in the door) and smoke smell outside of our room. The carpet was pretty dirty too.
When we first got the room it was clean but there was pieces of red plastic chunks in the bed and ground, but manny during breakfast was very nice and made very good food and had good services and pool is very nice!
Manny was super sweet and helpful when we needed. Our stay was great! The pool had just been cleaned and we had a great time swimming. The place was pretty clean and so many places to hangout! Super close to the mall and stores too.
Have stayed at this hotel many times over the years. We like the close proximity to the mall. It's not a luxury hotel and is somewhat dated. They were cleaning and repainting the pool lap on our checkout day. We could hear the folks next doors TV but they shut it off early. Front desk gal was very helpful. Check in and out was a breeze. Will definately stay again as we spend little time in the room. Bed was comfortable, Air conditioning was great. Breakfast was just OK but the area was clean. We paid $59. A night, so got good value.
Manny is the best and he makes some good food and the hotel room are nice everyone is very nice and they all do there jobs very well So if you're in Minot if you're in Minot North Dakota to come stay at the revel hotel everybody are so kind the hot tub is awesome the pool is awesome the room is awesome housekeeping does a good job
Loved that the room had direct access to outside. Back the car up to the door to load/ unload. Room had another door to hallway. Although I didn't use the pool, I walked around the pool room reading all the music nostalgia. Courtyard setup for pool is great. All staff were extremely helpful and friendly. I would definitely recommend this hotel!
Upon arrival, all was good, Joy was friendly and accommodating, no complaints on swimming pool orbeds. Door leading to pool barely opened, it was so old and terribly heaven to move. We had our Xmas dinner on the pool deck and enjoyed our visit, after speaking with other guest and other hotel staff there seemed to be some serious miscommunication with management/owners and they have been extremely hard to reach since our stay, we booked for $120 for 2 rooms, 1 night, online booking. After we checked out we were charged $164.99 per room, $200 over our online booking rate, unacceptable and has yet to be acknowledged or resolved. I have spoken with hotel staff who seem to be afraid to speak of any topic due to management authority and I was given Joys direct # by the owner out of state, she responded once and asked for me to text me name and date of stay for her to check into and she has yet to respond. I have reached out at least 5 more times since our first contact and still nothing. This is extremely unfortunate and unprofessional, for someone who says she has opened several hotels across the country, she has poor customer service skills and has made many mistakes, I know there's a group that books 17 rooms every other year and are not planning to ever return, I tried to even talk them out of it before getting screwed over myself. Please make this right, for the future of your business. We wanted to come back, because our kids loved the pool, but I refuse to do business with someone who can't right their wrongs, much less give any explanation.
Unless things change, this is not a good hotel to stay at. Overall, it's dirty and needs major updating. Specifically, the room still had debris from the previous people the mirror was filthy, and the bathroom didn't have all the towels. It looked like someone had tried to clean, but gave up. Needless to say, we were hesitant to sleep there so didn't stay.
I have been trying to call this hotel for 3 days and their phone line is not working. How am I to change or cancel a reservation???? How does a Hotel stay in business if their land line does not work?
Hotel needs a good cleaning. Carpet not cleaned thoroughly in our room, hair stuck on bathtub, front check in area could be cleaner too. Staff friendly. One gentleman kind of grumpy.,made some reference to being early to check in. Later he walked around front desk with an unlit cigarette hanging from his mouth, tacky! Okay, two star hotel.
This is a budget friendly hotel with somewhat clean rooms that are kind of updated. Very old building that's been half ways remodeled but overall looks very run down. The staff was friendly and helpful so that's worth something, and they have pet friendly rooms. Part of the reason for my poor rating is that, given this property had 4 stars on trip advisor, it was very disappointing overall. The room was fairly clean (if you consider sunflower seeds and fruit loops on the floor clean). Even for the price ($80), it doesn't warrant more than two stars. It's just too old and run down. It would need a major facelift to be four star worthy.
Arrived at check in on time, 3:00 pm. Waited an hour in line only to be given a room that was already occupied. Was told they did not have a room ready but that we would receive a text message when it was available. Did not receive a text. Returned to the hotel hours later, waited another hour and was finally given a key at midnight, 9 hours after check in time. Room was under construction. Had no toilet paper, no tissue, no tv, plaster all over, not even a trash can. Basically just a bed with zero amenities. Called the front desk for toilet paper. It never came. Luckily had some tissue in my purse. No one at the front desk at 9:00 am when checking out. Paid 275.00 for a room that was not ready to be occupied and no one has returned my calls or emails in regards to this. Worst stay ever.
Room was very clean. The pool was very well maintained. I know it's because of covid, but I did wish there was a breakfast available. The location was perfect. The staff was super helpful and nice. I'd recommend this place to anyone
Enjoyed our stay here for new years eve. Our sofa bed could be replaced because you can feel all the springs bad and was dirty. Breakfast they serve is great. Lots of options. Pool size is great for kids. We would stay again but get the two beds next time.
We enjoyed our visit to most areas of Minot, but sadly not the Kelly Inn. Staff was less then friendly, pool area was crazy noisy with no supervision. We stayed on the second floor and while walking to the room, my husband got hit with a ball some kid kicked from the pool area a floor below. It was ridiculous. Our room key had issues as well. Once we settled in for the night, we were woken at around 4 am by the alarm in the room behind us( which backed our bed through the wall). It went on for an hour. My husband called the front desk staff. They finally sent someone to deal with it, but sure enough, we just got back to sleep and it went off again! Called front desk again and this time they unplugged it. We opted to sleep in and be hours late for our trip the next day as nobody got any sleep during the night. The Breakfast offered with the stay was inedible! Orange juice should be orange and not brown!?! We Mentioned the alarm to the front desk on the way out and how we didn't get any sleep. Clerk offered to adjust our rate and email us our receipt. Not only did she NOT adjust our rate at all, but no receipt was emailed as promised. I would not recommend this hotel to anyone. There has to be better places in Minot....anything must be better!
My family and i were stuck in minot during a snow storm. We booked a couple rooms with kelly inn, the staff was very friendly and helpful. The rooms were clean and ready for us. They have a wonderful salt water pool and hot tub. Breakfast was filling and abundent. They provided us a list of stores and hours for black friday shopping and extended our stay with no difficulties. Again thank you to the kelly inn staff you're doing great.
Nous vous répondons sous 48H