GL? Best Western Lexington, Lexington

Everything was very nice, retro decor. Breakfast was good and pool was warm. Heating unit was a little loud for sleeping I thought. Convenient location, comfortable beds and decent shower. A great value for price paid.

I would recommend these accomadations to anyone looking for a nice comfy bed to relax and sleep in. Also a great breakfast offering of a morning with scrambled eggs, Canadian bacon, pastries, hot waffle, cereal etc. Very friendly and helpful staff Thank you BW GLO!!

Location was clean, beds were nice. The stay was fairly pleasant. Only drawback is front desk staff was a bit hurtful and rude upon check out, we had her roll her eyes at us for requesting a late checkout of merely 1.5 additional hrs, despite informing them ahead of time that one of us wasn't feeling well. She then proceeded to charge and additional fee. So sad, no compassion or empathy whatsoever. Additionally, we stayed for multiple nights and requested new towels by leaving the "clean" sign hung on the door. But day after day, we never got fresh towels. By day 3, had to call and request personally.

On arrival we had a bad check-in with the receptionist Will Toy. Very Rude, he informed that the hotel was sold out and informed that we could not park our car with a small uhaul trailer in the parking lot. When we arrived in the room, it was dirty, with trash (toilet paper, rest of food) behind the bed, dog food around the room and dog hair in the sheets. We contacted Mr Toy that came to the room, and informed that unfortunately at that time there were no housekeeping to fix it, and they were sold out and wouldn't move us to another room. Informed that unfortunately the hotel proprietary only hired 3 housekeeping for the entire hotel and they are unable to offer a deep clean in the rooms before arrival of new costumers. And the only option that he offered was to lend a broom that we can clean our own room. We stayed for 2 days and in the next day the housekeeping also didn't come to clean the room. We questioned about to the receptionist Mr Toy he informed that the housekeeping only clean the rooms each 3 days. Just remembering that we are talking about a USD150/night hotel.

I had an awful experience in this hotel. On arrival, the receptionist Will toy was very rude. The room was dirty, with trash and rest of foods behind the bed, dog food and dog hair through all the room (we took pictures, that will be attached in the law suit). We contacted Mr. Toy he went to the room and just apologize but informed that the hotel has only 3 housekeeping and because of this the hotel can not to do a deep clean. He told that at that time the hotel was sold out and they didn't have available rooms to move us and the only thing that he could do is to offer to us a Broom and new sheets to we clean the room. So, we just needed to clean our own room on arrival.

Traveled about 3.5 hrs for a play and overnight stay including dinner. Easy access to the hotel. Room on the 4th floor . Elevator is right next to check in so no dragging luggage all over. Room was clean and fresh. We were only in for the night so not much time spent. Bed was very comfortable, would only suggest they provide a some options with pillows. 4 on the bed, all pretty hard.

Things I liked: The modern, bright look of the hotel. The price. The complimentary hot breakfast. Things I would improve: • Explicitly state in information that rooms are not cleaned daily and housekeeping must be requested. • Bright light shining from light switch all night was annoying. Glad I brought my sleep mask. • All lights were a harsh light except for the bathroom mirror light. I wish the bedside table lamps were soft lights.

Hotel staff was friendly and attentive during our stay. Room was spacious enough and a good value for the price. Beds were comfortable. Pool was good and clean. There were a few restaurants very close. Lobby was comfortable to hang out in with our group during the evening. Would not hesitate to stay here again.

The hotel is chic and modern with nice amenities. It's pet-friendly with a low pet surcharge. It has a nice exercise room and small indoor pool. Breakfast include a wide selection of hot and cold selections. We would stay here again.

Room looked awesome when opening door, but then found heavy dust on TV and repair marks in drywall that weren't fully painted over. Got into shower and had no body wash or enough towels and washcloths. The room wasn't functional. Ran into TV hanging on Wall. Ran legs into bed frames. Sliding bathroom door, that didn't lock and was located directly in front of only place to sit in room. And when entering establishment, a heavy air freshener smell, was overwhelming, needless to say unpleasant. Would not recommend this hotel, especially if you have children in the room.

I often stay at the Glo and always find it pleasant and clean. My most recent stay was made even better by the friendly and efficient check in. She went the extra mile. My only concern was with the loudness of the heating system/ fan.

Beautiful looking hotel, very spacious room. Breakfast was good. However, at the time of our stay, the water pressure was quite low, making showering a little more work. Nice pool, not large, but it does the job.

One of the cleanest and friendliest hotels I have stayed in a long time and they are super pet friendly!! Clean rooms and surroundings. Nice location and delivery is readily available Enjoyed our stay and too bad there are only 12 world wide!!

Great place to stay. About 15 minute drive to UK. It's a newer area with a Cracker Barrel restaurant near by. Hotel is new and clean and up to date. Very nice staff. Good breakfast selection. We will happily stay here again.

We were really impressed with the cleanliness of the room and enjoyed the fact that the floors did not have carpet. The room seems like it was recently renovated! The breakfast was also very good with an incredible selection! We would definitely stay here again!

Located just off interstate near Lexington, KY, this is a new and modern hotel. Front desk staff (Shondell) was very friendly and helpful. We brought our dog and the dog friendly room was large, clean and very dog appropriate. No carpet ensured no leftover pet odors or mess from the last occupant. Our dog is a bichon, so she never sheds or makes a mess but we worry about prior occupants. We had our two bikes and we're allowed to keep them locked in the maintenance room. Bedding is brand new and very comfortable. Lots of space to sit in room. Breakfast is just ok, but a Cracker Barrell is right next door if you want a huge breakfast. Lots of area to walk your dog.

Very friendly and helpful staff. Room was super spacious and very clean. Amenities were nice and hot breakfast was above and beyond most hotels complementary breakfast. Located right off the highway and close enough drive to downtown

From the time we walked in til the time we walked out everything was great!! Only thing we disliked was the water in the pool was really really cold…needs to be warmer. Other than that everything was great.

We had the last king bed room which was the ADA room and it is LARGE. The wife liked the pillows, artwork and I was happy the coffee maker worked (after the last two did not, I test upon arrival). It must be a new room as the TV was about 55"... a nice step up from the 40" or smaller as usual. It had all the amenities we usually expect... and there were a plethora of luggage carriers to transport our bags and ORCHIDS. While there were the usual nearby guest noises, I heard no long haul truck noises. (plenty of mirrors)... for this room

We stayed at GLO just for a night during traveling to Texas. I called around midnight while on the way and the same young man took care reservation was attended us as soon we've arrived. I'd say very professional welcomed personal I've ever met.Then room service was top notch very comfortable beds,spotless cleaned bathroom.i couldn't find anything wrong. Very very impressive service.

GLO is a very cool and upscale experience and an excellent value. If you are ever in Lexington,treat yourself to this excellent hotel. If you generally stay in more budget friendly hotels,please do yourself a favor and spend an extra few dollars for the experience.It is well worth it.

I am very disappointed in my stay here. The only reason it's a 2 star is because they are very pet friendly. When we got here the lobby was clean, modern, and beautiful. We got to our room and it was a totally different story. Super dusty. There was a brown/red sticky smear on a pillow. We asked for a different room and the second room was definitely cleaner than the first but still very dusty. The cracks, crevices, and corners are all messy and dirty. There is paint chipping every where. They are definitely not detail oriented in their cleaning and upkeep. The bathroom doors in the rooms are sliding barn door style and they don't close all the way or even lock. The toilet is right next to the door so there is NO privacy when you're using the bathroom. The people in the room can see you. The TV is visible from only one bed. The area near the elevators is dirty and the floors are sticky. The lighting is very dim except when the lights are off and the light switches light up the room, it made it very difficult to sleep. The beds are very uncomfortable and the blankets are thin, rough, and old looking. Our keys kept not working randomly so we would have to go downstairs to get different ones. I asked if I could cancel my second night here so I could go to a different hotel. I felt that I could go somewhere much cleaner for the same price. They wouldn't let me cancel so we had to suck it up and stay the second night. I won't be staying here again. I'm very surprised the reviews are so good.

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
We apologize for your experience and saddened expectations were not met. While we were able to correct the issues in a timely manner sometimes that is not enough and I apologize for that. We hope the rest of your trip went well

Beautiful facility. Relatively new hotel, in a great spot close the horse park. Reasonably priced, with some adjoining rooms. We are a family of 5 and this worked well for us. The staff was friendly, the breakfast was great. Nice stay. I would recommend.

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
Were so glad your stay was amazing, we at GLo Lexington aim to make sure our guest have the best stay. We look forward to having you stay again!

This hotel is super close to the Kentucky Horse Park. Staff was extremely nice. Hotel was very clean and modern. Beds were fine. Area seemed safe and quiet. Breakfast was good. We will definitely return.

Sleep quality rated average as the pillows were too full. If I hadn't been so tired I would have requested a softer pillow. I personally did not care for the ultra modern decor, but it is very clean and the service was excellent.

i have stayed at this location several times. Staff are always pleasant and accommodating. Clean and comfortable. Amenities are nice, breakfast and internet are very good. Has a work out and swimming pool which are nice to have after a long drive.

This hotel is only three years old and very nice. Man working front desk was very nice and gave us couples rooms next to each other. Very nice shower and comfortable rooms. Good location. Would definitely stay here next time in Lexington. I would highly recommend. Great value.

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
Thank you Miatri for the nice words and for staying with us. We appreciate all our guests but wanted to especially thank you as it was a pleasure checking you in and hosting you for your stay. Please come again!

This appears to be a new hotel. The décor is very modern, our room was large and clean, and the staff was friendly and efficient. There's not a lot in the area except other hotels, so the Cracker Barrel just on the other side of the parking lot was convenient. There was also a nice hot breakfast included with the room.

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
Thank you Joe for staying with us. At the end of the day sleep quality is what is most important and we are very happy you had a quiet stay and felt safe as well. We appreciated the chance to host you and hope you come back!

From check in to check out our experience was outstanding. Will at front desk was so nice. Breakfast was yummy and hot. It was beautifully decorated and very clean. Can not wait to go back next spring for a family trip to Keeneland.

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
Thank you for picking us and we are really glad we lived up to your expectations. It sounds like you had an excellent Lexington visit and we hope to see you again next spring !

Love this hotel! Awesome staff, great amenities, and stylish clean rooms. The showerheads are to die for and a treat. Breakfast is yummy and the coffee delicious. I have stayed here several times now and will continue to do so.

This appears to be a NEW hotel with a minimalist style. Front desk agent was very helpful and professional. When you first get into the room you say to yourself, wow so clean and uncluttered. Room is very big, almost an empty feeling. Very good beds, nice shower; two things I find important. Then you notice there is no comfortable chair to sit in, the lighting consists of a bright entry ceiling light, one desk lamp and two bedside lamps that are so low to the one table in between the two beds that it impedes putting things on the table. My husband likes to read at night, sitting on a comfortable chair with a good reading lamp. There was none. There is a small padded bench attached to the wall that is bright blue and yellow vinyl. 90 degree seat, totally uncomfortable. Maybe it is for putting your suitcase on??? What I think happened here is an older building was totally remodeled but cheaply with an appeal to millennials. The sink in the bathroom is good quality but sits on a pedestal suited for my small grandkids. Back ache from leaning over to use it. There is nowhere is set a glass except on the desk. Ended up using the desk chair as a reading chair. The HVAC is the kind you find in older hotels, noisy, blowing in one direction from under the window. They tried to hide it by putting the cheap desk on top of it. Aside from the beds, which were comfortable, the room is spartan at best. They advertise on the room pamphlet as 5 star. No way. Also, other than a McDonalds and Cracker Barrel, there is NO restaurants nearby.

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

If you are going to be staying in they area off the 115 on I75, this is the best hotel. My employees have stayed at all of the hotels in the area and we now only use this one. Do yourself a favor and book here. It is clean, affordable, and you will not regret it

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, we appreciate your feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us!

Evening desk clerk Sharnell was very efficient and nice. I had to come to the lobby later in the evening and she greeted me by name. Wow, I don't know that has ever happened before. Our room was clean and comfortable. Their breakfast offering was plenty sufficient. We will definitely stay there again should the occasion arise.

Rajni Rama , General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, My favorite reviews are when the staff make your stay better even if it is in a small way. Thank you for the nice review and we appreciate being able to host you!

I was excited about the hotel because I liked the decor and colors and it just looked to have a nice vibe to it which was much needed after spending the day at doctor appointments with my husband. Unfortunately, staff was not friendly. The pillows were hard and the pillowcases scratchy on my face. Housekeeping was knocking on our door at 10 when checkout is at 11 and if you need a later checkout be prepared to pay $10 extra an hour!

Ben Spurlock , General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

This hotel was nice but for the price I expected more. It had a very small pool and the room smelled strange. You could hear the people upstairs stomping around. The shower door kept coming open while showering. It was out of the busy town center and close to a few restaurants.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Shaunda, We do apologize for any shortcomings you may have experienced and hope you will consider staying with us again the next time you are in town. Best Regards, GLo Lexington

The hotel staff was friendly and helpful. The rooms were clean and newer looking. The pool was clean. The breakfast was rather larger with lots of options. Overall, our stay was exactly what we hoped for.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, We're happy to hear from you! It's great to know that you enjoyed your stay and found our staff to be exceptional. Please plan to visit us again the next time you travel to the area. Best, Rajni Rama General Manager

I stayed at the GLO Best Western and was so pleased. The room was clean and quiet; very spacious and well laid out. The breakfast offered was varied and excellent. I had stayed at a different chain on the trip out - GLO Best Western far exceeded my expectations and I will never go back!

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Heather, We are thrilled you had a perfect stay! Thank you for the review and please visit us again. Best, Rajni Rama General Manager

Friendly quick checking. Room was fine but bathrooms in both rooms we paid for were in rough shape. Mold in caulking of shower, chunk of sheetrock in one was missing. Empty body wash container, empty kleenex etc. I know finding workers is hard, so maybe short on housekeeping.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for your time in reviewing our hotel and we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Rajni Rama General Manager

The reviews were great and I had high hopes. We were put in the room right off the elevator and stayed two nights. We happened to be put on the forth floor and didn't have many people coming and going but when they were you could hear them in the room. The bed is a single mattress no box springs and the one queen is extremely close to the wall. This is a modern style hotel and some people will love that but it was not my cup of tea. Our keys got reset after the first day and no one was at the desk to reset them had to wait 15 mins. The cleaning crew didn't clean the room because I didn't realize I had to put a tag on the door to tell them to clean it. That was my mistake and many hotels do this but I do not like it. Its a great way to tell people this person is staying another day I bet they have stuff in their rooms. The breakfast was standard fare nothing to get excited about. The best part is the waffles.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, We want to provide every guest with a pleasant stay, so I'm very sorry that we let you down this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us. Sincerely, Rajni Rama General Manager

We stayed here twice within a week on a long road trip. I love the idea of wood floors as compared to carpet, which made the room feel clean and comfortable. Rooms are spacious with plenty of charging ports if traveling with a family. Breakfast was good and offered waffles, fruit, eggs and sausages. We were met by Sharnell on both visits and she is absolutely a gem at this establishment! She obviously loves her job extremely friendly and welcoming. On our second stay we encountered a problem with the dryer. All we had was our personal blanket but she took it downstairs, dried and even delivered it back to our room! The blonde college student (sorry don't remember name) was also very accommodating and friendly. Pets welcome and have their own grass area. If traveling with a trailer parking may be difficult. Beds were comfy with nice linens. This is our first stay at a GLO by Best Western and we would stay again.

Ben Spurlock, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, It was kind of you to take the time to review our hotel. I'm glad you enjoyed your visit and found our hotel and staff to be exceptional! We appreciate your choosing us and hope to host you again. Best, Rajni Rama General Manager

Have stayed in 6 hotels in 10 days and this was the very best. Beautiful rooms, very good breakfast included. The hotel must be fairly new because all the decor and hard floors looked new. Very clean too.

We stayed one night while visiting our son. The hotel is very contemporary and colorful with friendly personnel. The huge glass shower stall is lovely (and the product dispensers are great once you figure out that you have to flip the caps open on the bottom). The mattress was very firm -- too hard, in our opinion, but probably just right for others. Very good breakfast with lots of options. We happened to be in town on a busy weekend, and as a result the room price was higher than I would be willing to pay again to stay at this hotel. It was nice but not $200 nice!

My family and I were on a 9 day road trip from NE to VA and back. Along the way we stopped at BW Glo and WOW has BW really upped their game. The hotel and rooms were very modern and clean. BW went out of their way to install top on of the line finishes. From second we checked in to our checkout, the staff was friendly and helpfully. If you're in the Lexington area check out Glo

BW you've really outdone yourselves with this one! It's been along time since I have said wow when walking into a hotel - many times! Really great design and concept on the rooms with all of the great amenities you expect. The room is very comfortable and clean! I already have my reservations for my next trip to that area.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Betsy, Thank you for sharing your feedback! Our team is delighted to learn that you enjoyed your stay at GLo Lexington and look forward to your next visit. Thanks again and have a wonderful day!

Great experience. The hotel is modern and updated. I especially liked the wood floors in the rooms instead of carpet. Everything was very clean. There was a variety of options offered for breakfast. I would definitely return to the Glo Best Western if I travel through this area again.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Good Afternoon, We like to thank you for taking the time to share you feedback! It is our top goal to provide our guest with superior guest services. Thanks again for making Country Inn & Suites Asheville your home away from home!

By removing carpets in rooms and hallways (good thing), it left gaps under the doorframe for light and noise from hallway flood room under the door (bad thing) Two many blinking or glowing lights in room (night light switch you can't turn off or cover.)

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for being our guest. It is our goal to provide our guest a stay worthy of a 10. I hate that we fell short with you. Please reach out to the hotel directly so we can make any necessary improvements. We look forward to having you stay with us again soon.

Really enjoyed our stay. Did not expect such an enjoyable stay after staying in Gatlinburg at a very substandard room that was rated very highly. We looked up online to see what other cities had the same came of hotel and found several.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for being our guest. We appreciate your feedback. We look forward to having you stay with us again soon.

Don't stay here if you're not traveling with a pet. I wasn't aware or told if the entire facility was “pet friendly”. Our room had a very peculiar odor. We sprayed perfume everywhere, it didn't help. We wouldn't have stayed here had I known all rooms were pet friendly used. We couldn't enter or get service without wearing masks as posted on the entrance doors. However, none of the staff we encountered wore masks!

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Good Afternoon Dear Guest, Thank you kindly for completing our guest's survey! Your feedback is important to us and will be share with our team to better serve our guests. I apologize for missing the mark and hope you give us a second chance to provide you with the superior customer service guest have come to love from our brand! We kindly thank you for staying at GLo Lexington! Respectfully,

We only stayed for one night as part of a road trip, but wished we could've stayed longer. Everything was new/modern, the beds were comfy, and options for the free breakfast were plentiful. Would definitely recommend.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you kindly for sharing your review as it means the world to our team! Please keep us in mind the next time travels bring you to Lexington. We are eager to serve you and your loved ones! Kind Regards,

We stay at this hotel on our way to and from Florida to Michigan. It is easily accessible from I-75 and allows pets for a small fee. The decor is euro modern, it is patterned after the Glo Hotel in Finland. We like that the rooms are spacious and are not carpeted. Much cleaner for a place that allows pets. There is a Cracker Barrel right down the street. Also a gas station and McDonalds before the highway.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Josette, We are so happy that you enjoyed your stay with us and have shared your feedback with our staff! Thank you for making GLo Lexington your home away from home. We will see you soon :)

During our trip to see our son, we stayed at the Best Western in Lexington Ky, and the Best Western in Pigeon Forge TN. My wife or I couldn't have expected anything more. Both locations were fantastic. The rooms were spacious, and clean. Loved the showers. We're planning a trip to the West Coast hopefully later this year, and we will definitely be staying at a Best Western.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for this review! I'm truly delighted to hear that you had a wonderful stay with us. We would love to host you once again should your travels bring you back to Lexington!

Glo by Best Western is a great, new hotel. Rooms are spacious & clean with nice appointments. Large shower with rainhead. Full, hot breakfast. Easy access off I-64. Cracker Barrel & McDonalds are with walking distance. Handicapped accessible.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for this fantastic review! We are all so happy knowing that we met all of your expectations. We would love to host you once again should your travels bring you back to Lexington!

The decor of this location is modern/cubism ugly. Colors were harsh and I didn't care for the furnishings. If you stay during derby week be prepared to overpay. Accommodations were ok, rooms were clean and large, The location is Pet Friendly which is a a plus. For some reason the in-room microwave was in French making it difficult to figure out how to use. Service was inconsistently good and bad.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for your recent stay with us. I'm very sorry that we did not meet you expectations, I have passed your feedback onto the respective area on property. We hope you will give us a second chance in the future to prove our superior service and property!

The lobby was very nice and the hotel was in good shape. The cleanliness of the room wasn't very good. It seems that the cleaning crew didn't do a thorough job. I moved a chair and there was a used mask and crumbs on the floor. Other than that, the stay was good.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Good Afternoon Katie, Thank you kindly for completing our guest's survey! Your feedback is important to us and will be share with our team to better serve our guests. I apologize for missing the mark and hope you give us a second chance to provide you with the superior customer service guest have come to love from our brand! We kindly thank you for staying at GLo Lexington! Respectfully,

Our neighbors partied all night - definitely a place where a lot of young party goers go. The front desk complained about our dog barking who was barking because the guests next door were banging on wall. This is a budget hotel and way overpriced.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Good Afternoon, I'd like to thank you for sharing your feedback! Please receive my apologies for the troubles during your most recent stay. Please rest assured that all concerns listed on your review have been addressed accordingly with the pertaining department and staff you spoke with. I truly would have loved to assist you during your stay, however I was unaware of the situation. Again, please accept my apologies and if you need further assistance, please don't hesitate to contact me directly. Respectfully,

Hotel was very clean, mattress was comfy, ice machine on floor, excellent breakfast buffet, coffee in lobby 24 hours. Coffee was tasty, too. Also Keurig machine in room. Highly recommend. I was very satisfied with quality and price.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you so much for this review! We appreciate all of the wonderful compliments you have provided, it's such a pleasure knowing that you enjoyed your stay with us. We hope to have the opportunity of welcoming you back soon!

Took my fiancé here for his birthday they have a pool,hot breakfast,very clean nice rooms, very good for such a low price and the front desk employee was very friendly I guess trip advisor wants me to add more words so if you're looking for a place in Lexington Kentucky to stay at STAY HERE

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, We are beyond delighted that you have enjoyed your most recent stay at GLo Lexington. We kindly thank you for sharing this wonderful review! I've shared your compliments with our front desk staff and are truly happy to have made your stay a great one :) On behalf of our staff and myself (GM) Thank you for choosing GLo Lexington as your home away from home and we look forward to your next visit! Kind Regards,

We spent 4 nights at the GLo & could not have asked for better. Friendly staff, modern decor & the best shower we've ever experienced in a hotel. Breakfast was very good, nice variety & everything was fresh. Protein items were hot, my husband loved the Canadian bacon. Lobby & breakfast area are spacious, bright & cheery & the grounds are very well maintained.

We enjoyed everything about this hotel except the noise at 1:30am and 5:30am. We were on the 3rd floor and at 1:21 someone was checked in to the room above us. They were not rambunctious but we could hear them opening and closing their door, bringing in suitcases, and walking back and forth to the bathroom. It sounded like workmen with heavy boots. It was a bit frustrating but by 2 they were settled. Unfortunately, it started back up about 4 hours later: so needless to say we did not get good sleep at all. I asked for a quiet room when we checked in, so did not expect to have such issues. I told the lady at the desk and she apologized and said they had some known noise issues and were working on correcting them. I would recommend asking for the top floor upon check in if you want a better nights sleep. The pool, fitness room and hot breakfast are all open which is great! All staff are kind and accommodating and hotel is very modern, trendy and clean.

This GLo Best Western is always a nice experience ! Friendly front desk staff ! Plenty of parking, well lit & clean ! The breakfast area is clean and well kept, breakfast foods are kept filled. Very easy access from I-75.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Good Afternoon, Thank you so much for taking the time to complete an online survey and sharing your feedback! We are thrilled that you enjoyed your stay at GLo Lexington. Our guest experience is our number priority and being a part of what made your stay a great one makes our team beyond happy! Again, thank you for making GLo Lexington your home away from home! Thank you,

We had not heard of GLo by Best Western before this stay. From their safety measures in place to the fun and super unique decor, we had a very relaxing, recharging time. The front desk employees were so nice and welcoming. The breakfast and the breakfast employee were both awesome. The rooms were super clean and so unique with plenty of space. The only thing that we would have changed was the seating in the rooms and heatng the pool. Although the "couch" might have fit the decor, it was kind of useless as a comfortable seating area. The pool was a nice size, with tables and seating, but it was very chilly. All in all we would definitely stay there again. Thank you GLo!

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for sharing your feedback! The GLo Lexington staff and myself are so delighted that you enjoyed your most recent stay and look forward to your next visit. Thank you for choosing GLo Lexington as your home away from home!

The hotel was very convenient to the interstate. The staff was great as was the breakfast the room. They also have a laundry facility, which my wife had to use... The hotel is 3 minutes from downtown Lexington and convenient to sites. And...there is a beautiful horse farm right behind.....

Clean! Which is my top priority when traveling. Average hotel, nothing najor wrong, nothing special. Of note, conditioner and body wash empty which I found out only after I was in shower. Extra $25 hold placed on credit card for incidentals which takes 3-5 days to release.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for your review and recent stay with us! I'm very sorry to hear about the housekeeping and billing issues you experienced during your stay. I have passed all of your feedback onto the respective area on property. We hope to have the opportunity of welcoming you back on your next trip to Lexington!

We came from Michigan, stayed in Kentucky, West Virginia, and PA. This was by far the best hotel we stayed at during our trip. The room was clean and cozy. The rooms were updated and the view was amazing. The setup of the room was very nice and it was very spacious! It was probably the biggest room we had stayed in with the two beds. Lots of room. The bathroom door was not a typical bathroom door, it was like a sliding glass door, but it wasn't glass... I don't know how to describe it, but I loved it. The walk in shower was amazing. The bathroom was also very spacious. It was a great stay. My daughter has been bugging me to take her back to Kentucky so she can stay at the Glo hotel because she enjoyed it very much. The only issue I think we encountered was that the pool was not very warm, but my child still enjoyed it. Because of COVID I think they were only allowing 3 families in at a time, and you had to schedule your time in advance. It was nice initially when me and my daughter went into the pool area because another family was there with 3 kids, but it was during a time change and the front desk came in and asked them to leave so my daughter ended up swimming by herself which she didn't enjoy - but at the same time it didn't make her want to get out and leave.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for this fantastic review! It's such a pleasure knowing that we met all of your expectations. We appreciate all of your feedback. We would love to host you once again should your travels bring you back to Lexington!

This hotel was trendy, but had ants. Also, some amenities were broken (fridge, bathroom door, towel bar). Also, fairly noisey. Not recommended. Staff was, however, very friendly and the breakfast was a traditional pre-covid breakfast.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for your recent stay with us. I must say I'm surprised to read your review. As you can see by so many other reviews we pride ourselves on our hospitality. I'm sorry that we did not meet your expectations. We hope you will give us a second chance in the future to prove our superior service and property. We wish you all the best!

Amazing breakfast, large clean rooms and bathroom (we did stay in handicap accessible) ,affordable and accommodating. No hot tub, small pool but we didn't mind. The desk had us sign up a time for pool for social distancing. Great place for a family. We had to change our dates and it was not a problem. Comfortable beds as a nice gym too. We were happy with our stay.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for this review! I'm truly delighted to hear that you had a wonderful stay with us. We would love to host you once again should your travels bring you back to Lexington!

My partner and I stayed 1 night and have no complaints. The room was clean and most of the furnishings were in great, working condition. We LOVED the king accessible room because the very of the rustic barn was pretty and the bathroom was fantastic! The bed was very comfortable, the front desk staff were very kind and accommodating and the pool was warm enough and big enough for a few relaxing laps. They did a good job adhering to all current Covid regulations, but were still able to offer time slots for the pool and a standard breakfast buffet ( Masks mandatory and gloves-provided). We walked to the Cracker Barrel for dinner and had a lovely experience there as well. Of all the hotels in the immediate area, this one is definitely the best overall, especially for the price.

Great, all I can say. Bigger room, comfortable bed, clean everywhere, nice front desk, very quiet and easy location, even provide the breakfast, used the Gym and swim pool, kids loved it all, a favor hotel they wanted next trip.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Khsui, We truly thank you for sharing your feedback and are beyond happy that you enjoyed your stay at GLo Lexington! It is our top goal to make our guests stay a memorable one and to be a part of that great experience! Thanks again for making GLo Lexington your home away from home! Kind Regards,

The clocks in the room were set wrong. Missed breakfast. Rushed to pack and leave. Left 2 new pairs never been worn of men's nikes, called a few hours later no shoes in my room. The staff was rude on the phone.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Hello, As we discussed on the phone conversation, we are still looking for those shoes. And we will contact you as soon as we find them. Please reach out to me if I could be of any more help.

We were traveling and at 12:30 AM needed a place to lay out heads. GLO was very nice and clean. The rooms had lamanet instead of carpet, really liked this. The rooms were clean the showers were fantastic. Breakfast was served COVID friendly, person with mask, gloves and tongs was the only one in contact with food, including packaged items such as breakfast bars. Would diffentely stay again.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you kindly for sharing your review as it means the world to our team! Please keep us in mind the next time travels bring you to Lexington. We are eager to serve you and your loved ones! Kind Regards,

This was a great place to stay at. Sharnell W. was amazing with her customer service. She made us feel welcome and glad to have chosen this location. She ensure we had a pleasant stay at the hotel. We were 40 min from the Ark Encounter which was one of the reasons we went to KY. We will come back again.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Marisa, Thank you for taking the time to leave your great feedback. I have shared your feed back with the staff and they would also like to thank you for your kind words and we hope to see you the next time your are in Lexington.

Great hotel. Front desk was very nice and helpful. Hotel was new and very clean. Front desk brought up more towels since we had an extra person with us. Breakfast was nice even with the pandemic they had a variety of choices.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, We are so happy that you enjoyed your stay with us and have shared your feedback with our staff! Thank you for making GLo your home away from home. We will see you soon :)

Ms.Celis at the front desk was awesome...friendly with a beautiful smile! Checked us in fast and helpful with every question we had! I'd steal her away and hire her for my business if she lived in Charlotte NC where we are from.Mrs. Cielo & Mrs. Enma were fantastic housekeepers! Cleaned every part of the room and since we requested turn down service due to the safety for us because off the pandemic they wore all the required gear to keep us and them safe! Outstanding job ladies! Ihave to say Mrs.Geno was the best example of customer service and food server I've seen in years! She was fantastic and so friendly. The food was very well prepared and tasted great. Thank you so much Mrs.Geno! The manager Mr.Rama we so friendly and helpful when I asked for some help with a trash bag for a mess in my car...he even supplied me with disposable gloves!! Above and beyond service from everyone thank you for a amazing stay!

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for taking the time to leave your great feedback. I have shared your feed back with the staff and they would also like to thank you for your kind words and we hope to see you the next time your are in Lexington.

The hotel was extremely clean, well designed, and the beds were super comfortable. The shower was so nice and the bathroom had plenty of towels and toiletries. My husband used the gym and said it was smaller but pretty nice and clean for a hotel gym. Because of covid, an employee served us our breakfast (we opted for to go boxes) and we were able to take our delicious hot breakfast back to our room. Check in and out was easy and quick and we would love to return to this location in the future!

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for staying with us and taking the time to leave your feedback. We are pleased to see you enjoyed your stay here with us and look forward to having you here with us again.

When we checked into room bed was unmade! So much for Covid cleaning! Front desk person rude! I had to wait almost 10 minutes for her to come to the front desk and she never even apologized! Just said do you want a room!

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Erika, I am truly sadden by your feedback and would love to further discuss your stay. Please receive my apologies and I hope you give us a second chance to experience the superior customer service guest have come to know and love about GLo Lexington. Please feel free to contact me directly. I am happy to assist you. Your feedback has been shared with our staff and your concerns have been addressed. Thank you kindly and I look forward to speaking with you! Respectfully,

The bed and bedding were very omfortable. The hotel in general was clean. The room in particular was very clean and even smelled clean. Large room. Black out window covering so you could sleep without seeing out door lights. Large lobby. Good breakfast. Nice staff

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for taking the time to leave your great feedback. I have shared your feed back with the staff and they would also like to thank you for your kind words and we hope to see you the next time your are in Lexington.

The staff were very professional, helpful, and friendly. Hotel was modern decor yet very comfortable. King room had a comfy chair and foot rest and Keurig with coffee selection. Everything from the lobby to the rooms to the breakfast room was spotless and we felt very comfortable all during our stay. Served a hot breakfast, it was a served buffet and everything was very good, could eat in breakfast room or get it to go. The hotel is pet friendly. Hotel was great and with McDonalds, Cracker Barrel and a gas station within 2 minutes of the hotel it's also a very convenient stop while passing through Lexington. Highly recommend and definitely will stay again.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you for completing our online review and for the kind 10 out of 10 mark. It was a pleasure to have you as our guest and look forward to your next visit. Our team is eager to serve you the next time your travels bring you to Lexington! Respectfully,

This hotel is quite modern and beautiful. More importantly, it has everything you would want from a quality hotel stay. The rooms are well-equipped, clean, comfortable, and quiet. The beds/pillows provide a great night's rest. There are spacious walk-in showers and large backlit mirrors in the bathroom. The location is great for Lexington destinations or for a quick jump back onto the interstate if you are just passing through.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, We are so happy that you enjoyed your stay with us and have shared your feedback with our staff! Thank you for making GLo Lexington your home away from home. We will see you soon :)

My first time at GLO and it was a pleasant experience. The room was awesome, clean, modern and comfortable. Although, being a pet friendly hotel, it would have been a nice touch if some of the amenities were targeted to/for pets. Overall, would definitely book again in the future.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Dear Guest, We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Ultra professional service Check-in clerk went out of her way to make sure I was properly checked in and that I was receiving the current special. Her explanation of the Covid-19 breakfast procedure was great. She also explained the luggage cart procedure, they were sanitized after each use. My wife and I thought the room was outstanding (Flooring was great, no carpet for a cleaner room). The use of sliding barn doors were a very nice touch. Best shower that I had ever, would copy it in my house if I had the room. Great decorations and layout of the room made the stressful drive worth while. Thank you

We had reservations at La Quinta across the street bc we travel with our dog. That place was so disgusting I called Glo to see if they were pet friendly. They were so we went over there. I had looked on line for the price. Sharnell, at the front desk, was so kind. She gave me the on line rate and then even gave me a bigger discount when she heard my story of la Quinta. The hotel was so clean and very modern . The rooms had laminate wood, which I liked for having pets in the room. They had a hot breakfast to go, which was very good with choice of eggs, meat, yogurt and fruit. Would definitely stop here again !

Fantastic, beautiful, new hotel right off highway. Allowed to take our dog too. Modern design. Free to go bfest. McDonald's within walking distance. Fridge, microwave, coffeemaker, safe in room. Helpful staff.

Glo Best Western is easy to find, clean, friendly, pet friendly. Nice rooms and amenities at a good price. Quality mattresses for a great night's sleep. Check in/ check out was very easy. Join their rewards for quick free nights.

Everything was great until three hours after I left, when a new charge came up on my card. Now I'm willing to pay for anything that I might have damaged, but telling me things are gone, then I mean I stole something, well that didn't, won't and would never even be something I'd let anyone around me to do. So except for being called a thief it was great. One of the cleanest rooms I'd been to in years, but never have thought it when I left but I won't be back.

Located just off the interstate. Beautifully decorated room. Very comfortable and reasonably priced. Modified breakfast service was very good. Friendly staff. Check in was completed very quickly and efficiently. Great hotel!!

We stay at the Lexington Glo at least 4 times a year, it's halfway between Michigan and Atlanta and it's just the perfect place! From the friendly employees to the commodities, it works great for our needs! Always clean! Always stocked! Always there when we need them! Not to mention, GREAT LOCATION! Cracker Barrel basically shares a parking lot!! :)

As an out-of-state UK parent, I've stayed at many Lexington hotels these past 4 years. This one is my favorite! First of all, ALWAYS a great price. The front desk ladies are always so sweet and happy! They are helpful and welcoming. Beautiful, modern lobby with plenty of spots to hang out. From bar seats with power outlets, to cozy chaise chairs, and table and chairs to eat/drink at. The breakfast is good quality and quantity of selection. Good coffee! I love that the rooms have wood floors. So much cleaner than carpet! Nice modern bathroom with barn door. Big shower. Comfortable beds with triple sheeting. No germy bedspread. Rooms and public areas are very clean. All in all a great place to stay for a great price. Very convenient to the university.

I am so happy I discovered this hotel. It's clean, well lit, safe parking, and the staff was friendly. I had my small blind dog with me and most importantly I felt very safe out front on her potty breaks.

We truly enjoyed our stay at Glo Best Western. Everyone that works there is very nice and professional. The room is large with a comfy bed. I loved the shower too! The hotel is in a great location. It is close to all of the farms and attractions we visited.

We stayed at this location on a motor coach tour. It is apparently new and is modern and very clean and bright. The guest rooms do not have carpet which makes it even cleaner. There is a coffee maker, microwave and refrigerator in the room. They have servers in the breakfast area who take your order for the items on the buffet then prepare the plates and bring them to you table. They were very courteous, efficient and hardworking. Don't forget to tip them.

Hotel is obviously new or recently renovated. Very modern decor. TV has 75 channels, all in HD. Bathroom is huge with a walk-in tiled shower with two shower heads, one handheld and one directly over the middle of the stall. The sink is raised so there is no splashing water around the vanity. Better yet, there is an exhaust fan in the bathroom so it's not fogging up. Room has a microwave and a refrigerator, which worked well. Bed comfort was OK, nothing spectacular given they advertise a gel-topped mattress. Closet nook was a little small but did have a safe. The room was hot when we arrived. The AC was noisy and would not stay on consistently. They served a hot breakfast that was dished out by the staff. Many other places are using COVID as an excuse not to serve breakfast. This hotel is in a rather undeveloped part of Lexington. Hence, there aren't many dining options immediately close by. We ate at the Cracker Barrel that was within walking distance. It wasn't a disaster but left something to be desired. I would put this hotel in the enhanced budget category. It is probably the best place to stay on this street and maybe at this exit. I say that because I had some trouble a little over a year ago with pettiness over giving three people in my party a one bed room at Embassy Suites a little over a year ago. (Reservation with Hotwire specified it would accommodate three people, yet they wanted to charge us extra during a low occupancy weekend for a room with two beds). The other motels right on this street are looking a little shabby particularly the one across the street, which I stayed at nine years ago and apparently descended down the chain brands before finally closing.

While this isn't a 5 Star resort hotel it definitely deserves a full 5 stars based upon experience and value for the dollar. Sharnelle was awesome and gave me a very warm welcome for my first visit in Lexington. She was helpful with directions to food and clearly had a lot of passion to do a great job. The room was spotless and the hotel seems very new. Cool bathroom and lighting. Very comfortable bed and the room and bathroom design is similar to the European hotels that Best Western owns which are cool boutique hotels all over Europe. The breakfast was so-so but hats off to their work at making it COVID safe. A lady was there to plate things off the buffet. The hotel did a great job on all things COVID related. Bottom line is I would recommend this hotel. Easy 8-10 minute drive to the downtown area. Free parking out front. For great cocktails and food I would recommend West Main Crafting Co located on W Main St. Excellent.

Hotels is obviously new or recently renovated. Very modern decor. TV has 75 channels, all in HD. Bathroom is huge with a walk-in tiled shower with two shower heads, one handheld and one directly over the middle of the stall. The sink is raised so there is no splashing water around the vanity. Better yet, there is an exhaust fan in the bathroom so it's not fogging up. Room has a microwave and a refrigerator, which worked well. Bed comfort was OK, nothing spectacular given they advertise a gel-topped mattress. Closet nook was a little small but did have a safe. The room was hot when we arrived. The AC was noisy and would not stay on consistently. Breakfast starts at 7 AM, which is a little late. Haven't tried it because it hasn't stated yet. :( I would put this hotel in the enhanced budget category. It is probably the best place to stay on this street and maybe at this exit. I say that because I had some trouble a little over a year ago with pettiness over giving three people in my party a one bed room at Embassy Suites a little over a year ago. The other motels right on this street are looking a little shabby particularly the one across the street, which I stayed at nine years ago and apparently descending down the chain brands before finally closing.

Affordable and modern, Glo has handfuls of modern amenities and great service. Fast WiFi, clean rooms, moderate fitness area, and good breakfast offerings. I'll definitely stay here again when I'm in the area!

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

The hotel was very updated down to the faux wood floors in the rooms, which were very, very clean. I loved the bathroom and the linens. It would have been nice to have a comfortable chair, but the office chair was OK. The hot breakfast was nice for a change. The young lady serving was nice and very accommodating. I felt very safe as a single traveler. I would stay the again.

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

We were so pleased with our stay here. The desk representative Will was helpful with local restaurants and area. The high light was the Great Gym. They practice strictly on COVID and we felt safe in the environment. Very clean and the modern look is so much fun. Thanks

Rajni Rama, General Manager at GLo Best Western Lexington, responded to this review
Thank you for taking the time to leave your feedback with us. We value your feedback as it allows us to continue to improve and provide the best experience for everyone. Thank you again for staying with us and we hope to see you on your next trip to Lexington.

I always hate to leave bad reviews but it is what it is. I have stayed at this hotel a dozen times (I am a platinum reward member) and never had a problem. Nice, clean rooms, great staff. However on 09/19/20 I called for a simple price confusion. Whoever answered the phone was very rude. I was asking for clarification on the room rates jumping $100 in a matter of minutes. Instead of a simple explanation I was told “yes those are the prices sorry if you don't like it.” Immediately canceled my trip for next weekend as well and am seriously considering switching to a different hotel brand altogether for my loyalty as we travel almost every weekend. Very disappointed in the answer (no they didn't know I was a rewards member). Also I'm sorry but no room here is worth $200 for two beds and a shower. I got an entire suite with a kitchen at a Marriott for a fraction of the price. For both trips.

The hotel is modern and very clean. Staff is friendly and accommodating. Location is tight off the highway so it is very convenient. They have free breakfast in the morning. The internet is good. The pool is nice. Strong Covid-19 protocols. Felt very safe there.

We called the hotel directly, and made reservations for March 10th, explaining that my daughter had surgery in Atlanta the previous Thursday and as such, had some special requirements. As my daughter was still in quite a lot of pain, we were specific that we needed a first floor room close to the lobby. Additionally, we asked if there was a freezer in the room's refrigerator so we could rejuvenate her much-needed ice packs. The desk attendant reassured us that the fridge in each room had a freezer. As we were arriving on March 10th, we noticed a large bus for a high school sports team. The lobby was FILLED with teenage girls with a few chaperones and coaches. When I went to the desk to check in, I told Alyssa, the hotel employee at the front desk , that I sincerely hoped these energetic girls were not in rooms anywhere near us, reminding her of my daughter's recent surgery. Alyssa assured me they were NOT. We went to our room and began to settle in for the night. About 30 minutes later, the festivities began. This team was not just OVER us, but sounded like they were on the very next floor up! They were doing wind sprints up-and-down the halls, bouncing basketballs, and jumping on the beds. I called Alyssa at the front desk and asked her to please take action to get these guests quieted down. She said she would do this right away. Fifteen minutes later, the party was still going strong. I called Alyssa again, receiving the same assurances. Another 30 minutes passed. It was a great party upstairs, but not so great for US! Once again, I called Alyssa. This time she told me she had done all she could. It was nearly 11 p.m., and we were all very tired. It became apparent the party was going to continue for some time, denying us the rest we so desperately needed. After less than two hours in this room, we assembled our belongings and went to the front desk. I informed Alyssa that we were not staying because we could not SLEEP at the hotel due to her inability to control the noise situation. I asked for a refund, but she told me she could not do that. Exhausted and angry, we left. We called the Home2Suites in Georgetown, who happily discounted their rate and readied a room for our arrival. Although we had previously marked the GLO Best Western Lexington as our halfway stop on our way to and from Florida (staying there 3 or 4 times), we will not give them any more of our money! After all, they have been paid already for a night we COULD NOT EVEN SLEEP THERE! p.s. The refrigerators in the rooms DON'T have freezers in them either!

We were greeted with southern hospitality at the front desk, desk clerk listened while the grandmas told of our road trip from Michigan to Kentucky to see their grandson at the University of Kentucky. Our rooms were clean, comfortable, well priced and the location is convenient. A favorite when in Lexington.

I really enjoyed my stay at the glow Hotel I am definitely going to be returning for every trip that I come to Kentucky.. did not enjoy the breakfast but the heated pool was wonderful. The staff was friendly and respectable

Under mandated conditions due to COVID-19, there were limitations, but they were well compensated by hospitality of staff, honoring requests without argument or complaint, and assuring I was informed of times and access to amenities within the hotel, as well as opportunities around the city. Always remember... When you take a good attitude in with you, you just might be met with a great one!

Excellent room for the rates and service was impeccable! Was pet friendly and had all the amenities one would need to enjoy their stay. The front desk and cleaning staff was great. he hotel has a boutique hotel sytle feel without the high prices.

I had a few issues that were not handled to my liking and await the consideration of the company to either make my experience made right in some manner or compensated for my sense of security being breached ...

Voyager42674005737, Front Desk Agent at GLo Best Western Lexington, responded to this review
Good Morning Mr. Horsley, We take the safety of our guest very seriously. But please give us a call as to how we can make your next stay with us better.

Enjoyed the stay. Sharnell was extremely warm and pleasant during check in. Only complaint was some towel shortage but front desk quickly addressed when pointed out. Otherwise breakfast options were great and staff made sure nothing ran out.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Hello, Know that your voice is of tremendous importance to us and we value your comments about our staff. Please do come see us again.

I came in to visit my family in Versailes and the front desk lady was just THE BEST. Thank you so much Kelsey for your hospitality. The beds were super comfy and the breakfast was great. :) I will definitely be back!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

I would give this place more than 5 stars if it was an option. Hotel is one year old. Modern decor in lobby and rooms. Spacious room and lobby, very clean, comfy bed and pillows, walk-in shower, microwave, frig. and coffee pot in room. Breakfast as typical hotel, Check-in clerk (I think her name was Alyssa) was very pleasant and helpful. We would definitely stay here again!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

Very wonderful stay here! It is classy and cute and not too expensive. Very friendly. Nice pool, no hot tub unfortunately but great room, soft bed and very cozy feel. Breakfast was very good with lots of choice. Standard breakfast things but very clean place and economical without feeling that way.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room. We hope to someday have another opportunity to host your stay.

I chose this hotel for its convenience off the highway, as well as its design and price. It had amazing decor and was very affordable. The place was impeccably clean and the staff was very friendly and accommodating. The breakfast was a hot breakfast with eggs, ham, waffles, fresh yogurt, fresh coffee, cereal, bagels/toast and pastries. I would highly recommend the Glo Best Western hotel!!!!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

It's a beautiful hotel. Designed wonderfully. Right next to a Cracker barrel. The room was spacious and impeccably clean. The desk staff was very friendly and helpful. For the price it's a great place.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

Hotel was in very good repair. Clean. Staff was personal and helpful. No bar in or near by. No "real" food close. Room comfy and well appointed. No extraneous decorations. Bathroom very clean and well appointed.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

The best BW, I highly recommend. You will not be disappointed. The service and the rooms were beautiful and spacious. The front desk people were very pleasant. The breakfast items were good and well organized.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Dear Patricia, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

The Hotel is either new or refurbished. Very nice modern look. Breakfast included in stay. Very nice facility. The bathroom was huge. The only suggestion is better bathroom lighting. We enjoyed our stay.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel as well as our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

Extremely nice looking exterior, friendly help. Only stayed one night, but would recommend for staying longer. The room was huge, bathroom had double sinks, and two queen size beds. Updated looking room, very satisfied with my stay.

Bright modernistic decor is new to the regular "hotel" look. This hotel has been open only a year and is a new look for BW. The room was comfortable. The toilet area stretched the entire length of the room (this was a wheel chair accessible room} Microwave, coffeemaker, 'frig., and hairdryer provided. Free breakfast of sausage or bacon, scrambled eggs, dry and hot cereal, waffles and hot syrup.Conveniently located near I 64/75 and New Circle Rd. The shower was a little tricky to keep the water in the shower area.

Great room, great staff, great price. This was the third time we stayed at this property since it was opened, it has never let us down. We stayed on points this time, the value for the amount of points used or the equivalent dollar amount was definitely a selling point, then throw in the cleanliness, service, and great bed made for a great stay.

Another fabulous stay with Best Western GLo in Lexington, KY. Service, comfort, and cleanliness were all excellent. The bed was comfortable and very restful. I had the added treat of a window view of old horse barns. I would love to know more of the history of those buildings.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip! As far as those 3 barns, they were actually 5 miles away and they were all brought over there in one piece. It was really an amazing site to see them being hauled from one place to the other. There is lots of antique wood in there that the lady wanted to preserve. They truly are with seeing from inside. Please call me so I can give you more exciting story about them.

My wife found this gem on internet. Rooms great beds great clean Access off interstate easy. Not far from anything we had planned but definitely need your own transportation . Price was very low. I would stay here again

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

Has a contemporary vibe. The bed was comfortable, heating worked well. The room was clean and spacious. Staff were friendly and accommodating. Had a breakfast bar that was good just wished it had more fruit.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Everything was very clean and enjoyable. staff was very friendly. spent 3 days here and enjoyed every moment. breakfast was filling and very good. pool was very clean not a huge pool but enough to swim and play around in. work out room looked and smelled brand new. Staff at the front desk are the best. Don't think there is a better or friendlier staff in any hotel.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

At ck in desk clerk was very nice and helpful. Lobby area was very clean and well maintained. Room was very modern and very clean. First room I've ever been in that had no carpet on the floors. There was a safe, microwave and fridge in the room we had. Other guest was very quiet and no noise. Breakfast was delicious.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

Rikki checked us in when we arrived late in the evening. She was friendly and helpful and really made us feel welcome. The contemporary decor throughout the hotel is beautiful. Our room was sparkling clean. We love tile floors because they just feel cleaner than carpet. The high def TV was great. The mattress and pillows were perfect. We didn't eat breakfast but I did fix some coffee to go and took a look at the buffet. It was typical full hotel breakfast and everything looked fresh. Best Western is already our favorite hotel chain but this property was the best yet. Keep it up up BW!!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

Not sure where to start... Upon arriving the hotel seems very hip and trendy, check in was easy and quick. The room was interesting, not quite what we are used to in our travels but that is okay. They have great blackout shades! BUT, that is where the positive ends. What good are blackout shades when the bright LED lighted light switch is bright enough to light the room? What good are the shades when you have a strobe light for a fire alarm that blinks every 5 seconds? Speaking of fire alarms... the whole hotel had to be evacuated 12:50 am with that strobe light of an alarm going off. Those work great and are super loud and get the job done quick. After about 20 minutes, with no explanation from the management or ANYONE for that matter the fire guy ‘kindly' told us we could re-enter, we think. We did and the rest of the night went fine and realize this was probably an anomaly. However, to finish this review the sounds travels easily because of the ‘no carpet' theme in the rooms and so you can hear A LOT more than what you should. That being said, we will skip staying here again and I would suggest you weigh the pros and cons before choosing Glo as your ‘rest' stop after 12+ hours driving.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Bmron, Our entire team here at Glo would like to thank you for letting us know about your recent stay with us. We sincerely appreciate your business and giving us the opportunity to serve you. Glo is a new brand that was launched by Best Western in Lexington KY January of this year. The hotel is modern in style and different than traditional hotels. While many of our guests love the ideas of the design, I regret to hear it was not suitable for you. The soft and small LED lights allows you to easily turn on the lights on in the middle of the night if needed when the room is very dark due to the blackout shades. There are benefits to these tiny LED lights but I understand this was not your preference. During your stay the fire alarm was pulled. Even though this was not a serious matter the hotel is trained to handle this issue with a special protocol until we are absolutely sure nothing is wrong. This can take 10 to 20 minutes to ensure we go through proper procedure. I do apologize the front desk staff did not inform you about the situation and we will be sure to use this as a training opportunity to ensure this does not happen again. Again, thank you for this great feedback. Warm Regards, Lames Thomas Director of Sales

Nice place, reasonable price. Very clean, attentive staff. We would definitely stay there again. Building and grounds were clean, located near restaurants and gas stations. Easily accessible from the highway

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Blackcat252, WOW! This is a great review! The entire team at Glo is always pleased to serve our guests. Your feedback is so important. Thank you so much for your business and we hope to welcome you back very soon! Thank you for this GLOING review!! Warm Regards, Lames Thomas Director of Sales

Room was comfortable and clean. We stayed 5 nights and the staff were friendly and attentive. Breakfast was OK, about what you should expect in this type of mid-level hotel. The bacon on Saturday morning was very good.

Rajni R, General Manager at GLo Best Western Lexington, responded to this review
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

This is a newer hotel and excels and almost every way. It is clean and bright, well run. The staff was prompt and responsive. The room was larger than expected and had all the usual amenities, the beds were comfortable. For us a big plus was no carpeting in the room which (in my opinion) is much cleaner and attractive. It is 10 minutes from The Thoroughbred Center, the location of the hotel was great.

Rajni R, General Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Booked this for one night on our way from Minneapolis to North Carolina. Price point was key - around $110 for a Sunday night. Property was listed as new, but there were issues. The modern concept is a bit ADD - classic decor mixed with primary colors - neon yellow door trim and odd unusable seating in the room, chevron style window blinds with diamond shaped lamp shades. The lighting between the two queen beds was ridiculous - so low that the end table between was almost useless. My water bottle was taller than the lamp shades. Comic style artwork in the hallways, etc. Plank flooring, which I'm sure is more sanitary, makes for a louder and industrial feel to the rooms. Lighting was harsh - just the two lights between the beds, one light by the window, and a spot light by the door. Nothing cozy about these rooms. There is a mini fridge and a microwave. However, we almost didn't even notice the microwave - it was in a corner behind the door, floor level under the safe and ironing board. Why not put that above the fridge? Windows didn't open at all. Room was either overly cold with the A/C or warm without it. I've never stayed in a hotel where the windows didn't open. Shower didn't drain (stood in 1-2" of standing water), tap water from the bathroom faucet tasted like mold/dirt. Our room was missing the TV remote. Had to go down to the front desk to get a new one - seems there is only one person on staff in the afternoons/evenings. No glassware at all - everything is plastic/paper/cardboard. So much waste. Would I stay again - probably not.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel and amenities. We will look into all the matters mentioned above. We hope to someday have another opportunity to host your stay.

Modern, clean, pet friendly, and professional. Excellent stay. By far the best value in the price range. I wish there was an exact duplicate in every town. Staying at hotels can be a dreaded event, never knowing what your experience will be. This is a home run!

Rajni R, General Manager at GLo Best Western Lexington, responded to this review
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

I was so happy to find a clean, reasonably priced European style hotel. The GLO was great at every level. We were impressed how the front desk handles guests. People expect so much these days. The breakfast attendant was fantastic and made her job appear seamless. The rooms were appropriate and I loved the extra layer of protection on the mattress. I had every amenity in my room I could need. The only thing that drove us nuts was the bright light switch by the door. We would cover it with a bandaid every night.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Dear Cheryl, It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area! FYI we are actually working on changing those switches out.

I had originally intended to stay up the road a few exits, but it had filled up by the time I got a confirmation on the number traveling with me. Looking around I spotted this hotel and was intrigued enough to give it a try. I am glad I did. This had one of the most comfortable beds I have stayed in at a hotel, especially at this price point. The rooms were fresh, which was to be expected with the age of the hotel. Though I am generally a fan of more traditional styling, the overall feel of the hotel was very nice. The breakfast selection was great. I will definitely make this one of my go-to hotels when running this route in the future.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Dear Ken, It means so much to have earned your business. We appreciate the feedback regarding our bed and comments about our area. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Good hotel right off I75. My kids loved the window seat and colorful decor. Restaurants in walking distance are Cracker Barrel,McDonalds and Subway plus a C-store. Beds are comfy and good pillows. Breakfast is typical. Staff is friendly and helpful. I would stay here again for sure.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

I've actually never stayed at a Glo Best Western and I've traveled quite a bit...however, this is my first time booking with them but I've already decided I'll never book with them again. We planned to visit the area with my elderly parents and booked the room months in advance to get the early bird discounts. In the meantime my parent had a major medical scare and ends up we are unable to make the trip. We called to cancel over a week in a half in advance...explained the situation to them and the assistant manager says they have to charge us a full one night for each reservation. (We had two reservations made). Was able to email the General Manager Rajni Rama...and the response was that they would give us a 50% discount on each reservation. I found this to be so incredibly callous and not at all customer service oriented. We will pay this...but will never book with Glo BW.

The Glo is fantastic! Great layout, comfortable beds, plenty of pillows, and more modern for the young adults as the young at heart. The value is great! The staff is welcoming and helpful in recommending near by food attractions.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

Very nice modern facility. Rooms are a little small but I only needed them to sleep and shower. Registration staff was super friendly and helpful. I would stay here again. Breakfast could use a little sprucing up, but overall I was very pleased.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We appreciate your rating of our hotel and the feedback you have shared pertaining to our breakfast and friendly staff. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

I am on a family vacation, and had just stayed at another hotel (never again) and did not have high expectations, but was greatly pleased and surprised at the cleanliness and friendliness of this hotel.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our cleanliness of hotel and friendly staff. We hope you'll return to see how we continue to improve our service and hospitality.

The hotel was conveniently located to everything we had planned for the weekend. The rooms were very spacious and comfortable We can't say enough about the staff they were very friendly and accommodating. We will be back.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Guest satisfaction is our number one objective so we really appreciate the input regarding our staff. I hope that we will impress you with exemplary service during future visits.

I was stayed at the Best Western Glo while on a cycling trip in the Lexington area, as it was one of the hotel selected for the group event. I never expected to stay at a Best Western, however I was taken back by the quality service and up-to-date nature of this hotel. When traveling for business or pleasure, this is a great hotel option for anyone.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

All too often Best Western properties scream "dated" even when they are clean and functional. This new concept is a much more modern twist. This location opened earlier in 2019, so it remains to be seen how well the furnishings will wear and be maintained over time, but as of now it is terrific. Our room was well appointed and had plenty of surfaces and plugs; the only potential issue was that the microwave is near floor level, so it was inconvenient to use and would have been impossible to use for someone with mobility issues. The lobby is spacious, and the breakfast area has plenty of room. The fitness center is well equipped (although the only water was at an outside fountain, so a water bottle is useful.) All of the staff were very friendly and helpful, too.

Stated at Glo for one night after a University of Kentucky football game. Glo is a good concept and everything from check in to checkout was great. Great location near I 75 . Cracker Barrel within walking distance.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

The GLO at Lexington is all shiny, bright and new..down to the new amenities dispensers in the shower! ( no more little bottles]. This is not your grandma's Best Western. Inside and out you are reminded of an art gallery. It is totally modern art, top to bottom. Hardwood floors through out and the same super comfy beds. Breakfast was great and the staff very kindly located a book that I forgot when I checked out. We can't wait to stay in another GLO!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

Every item was very good...it gets all the check marks. Fresh looking place. Every one was very nice. Location was a big item....and it was the perfect location for all we wanted to see. Also was convenient to interstate.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

I have stayed in many hotels while traveling with my job and I absolutely LOVE that this one has wood floors. Carpet harbors dirt, smells, and germs. The hotel is clean, beds are comfortable, breakfast good, and employees helpful. I will definitely seek out GLO next time I travel.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

I would rate this as one of the better hotels we have stayed at in the last two years. It is a new hotel, easy access to the freeway, lobby is large and quiet. Rooms were very large and clean. Breakfast was very, very good. I would recommend this to anyone including people with pets.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
On behalf of our entire staff, we thank you for your business and for rating your experience. We would love to know how can we earn 5 star on your next visit. Thank you

Very modern feel. Clean and comfortable. Beds were very comfortable and the room was a pleasant experience. Breakfast was also very good. Not your normal hotel stay. Would recommend this location for your stay.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Brand new hotel. We stopped here for one night, on our way back home. It's a nice hotel, but there isn't really anything to rave about. It's pet friendly. There was no carpet in the room we had, which was nice but strange at the same time. It sort of took away the warm feeling. The general feel of the room was more like a college dorm I'd say. The beds were comfortable, but the colors and style/furniture just reminded me of an upscale college dorm. The breakfast was okay. Nothing really spectacular. Staff were friendly. Overall...I'd recommend this hotel for the cleanliness and fresh new feeling..and that it does make you feel like it could be a cool downtown hotel.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope to see you again to deliver you with a 5 star experience.

I enjoyed the look and feel and for being listed as a 2 star level hotel it felt much nicer. Complimentary breakfast was excellent and the rooms are comfortable and unique. I would only comment that they could use a hot tub and a little more sound muffling since it's non-carpeted floors.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

Our number one criteria on a road trip is pet friendly for the dogs at a reasonable price. Many other brands overcharge but the Best Western fee is reasonable. We hope to keep it that way by being responsible pet owners who strive to make a small “paw print” wherever we stay. This beautiful new Best Western concept fit the bill. Clean, efficient rooms with laminate flooring and comfortable beds (we loved them), a nice breakfast in their modern open-concept lobby and plenty of outside walking area for our pets hit all the marks. Highly recommend!

Location is good, room was a little noisy from above(could not get on the 4th floor). Vinyl flooring throughout the room, very nice decor and a blackout window shade, which is a plus. The odd side, the hanging lamps above the end tables were 12” above the table, the strangest setup I have ever seen in a hotel. If you can get past that, this one is a winner.

This is an extremely clean and modern hotel. The interior design is both colorful and functional. Clean surfaces (no grundgy carpets). Also..pet friendly complete with a dog walking area!!! THe staff was friendly and helpful!

What a surprise! Clean fresh look, great size rooms, great reception area and really good, hassle free service! Reception had everything ready which made booking in quick and easy, Definitely be looking for more of this chain of hotels - Thankyou!

I checked in Sunday evening (8/11/19) can't remember the lady's name who was working, but she was very friendly and professional. That always sets a good tone when you arrive at a place. Clean comfortable room. The bed was very comfy and that's something I don't say often. My daughter loved the fact they had a salt water pool I prefer normal chlorine but no biggie there. I also love the fact they have Keurig coffee makers in the rooms. I think all hotels should now days. Breakfast was mediocre but not bad. Only thing I didn't like but the way it was built don't keep noise out very well. I could here people trampling in the room above us, every time a door closed on our floor it sounded as if it was always right beside us. If in Lexington for a night again will definitely stay here.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

This is a new hotel, very fresh, good colors, european style - a refreshing new brand! The rooms were nice, bright, good beds, very clean. They do not have a liquor licence, the front desk suggested the bar at the Four Points (a good recommendation!).

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

This is not your you mama's Best Western! This new format of Best Western Hotels has a complete new feel and vibe. While my 15 year old daughter was enamored with the decor and feel of the room, I was in the middle. I felt like the person(s) that did some of the design work had a love for comic book strips based on some of the art work on display. The rooms are spacious with a hard wood floor alternative which I think is a great choice over carpet - but it also made the room feel a little less cozy. Beds were very comfortable. The staff was very friendly and attentive and over all I think this hotel has all of the staying power of the better more established brands out there. Loved the lobby/ eating area. Love that you accept dogs!!!

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Kimberly, The Glo is a brand new fresh concept that Best Western added to their portfolio. It's very modern, bright, energizing and definitely different from all the hotels in the area. We are so glad you enjoyed your stay. Thank you so much for your business and we hope we get to welcome you back very soon! Warm Regards, Lames Thomas

All aspects from check in to check out were friendly and more importantly efficient. The room was comfy and attractive. I enjoyed the sleek finishes and streamlined style with a touch of whimsy at the GLO.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

We stayed here for 2 nights while son was at a soccer tournament. Modern, seemingly new hotel. Everything was fresh and clean. Beds were comfortable. Shower was nice. My only complaints are the light switch in the room had such a bright light on it that it was a nuisance when trying to sleep, and it would be nice if breakfast started at 6:00 for those getting an early start. Pool looked small, didn't even bother with it, too crowded! Otherwise it was a fine place to stay.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Our stay was decent and fairly comfortable. However, the room was not fully finished, there were a couple things missing. The price was very reasonable for the accommodation. The breakfast was good with a variety of foods to choose from. They had a nice sized pool and fitness room as well. The hotel was very clean.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our parking. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

loved this hotel, staff from food to front desk was excellent, they had better options for the bathroom, like soap dispensers, etc, the layout, the cleanliness, everything about this hotel, i loved!!!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

We were in Lexington attending BreyerFest and Glo was the closest hotel. The staff was very nice, the facility was very clean. There was a variety of choices for breakfast each morning and the front desk had a selection of snack items to purchase. The only reason for not selecting 5 stars is the pool is on the small side and the pool room is very hot/muggy. But, we spent every evening swimming. Our overall stay was great.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay. P.S We are looking into pool AC. Thank you

This is a newer property. Bed was fresh and comfortable. Room wall paper lead me to dizziness. Just not pleasing to my taste. No chair except the desk chair and a vinyl thing on wheels. I agree with others, the walls are thin. I heard an entire conversation if the person next door. Shower was nice. Breakfast was typical hotel food. I did enjoy yogert machine. Will I stay at a GLO again? No probably not.

Rajni R, Front Office Manager at GLo Best Western Lexington, responded to this review
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable busines

This hotel is chic and nice. Modern rooms & is super close to the highway. We were able to check in early & we were grateful after a long day of driving with a toddler. Only complaints I have is our room floor was dirty to where it turned our feet black- yuck! We also experienced the entire hotel losing power from a storm in which we were literally trapped upstairs with no communication with the front desk and didnt know what to do. Their phone lines didnt work from lack of electricity. The only way down off our floor was the elevator (that didnt work) or the staircase that said fire escape/please keep door closed. We didnt want to push that open incase it set off an alarm but there was no other way off the top floor! My husband ended up going down that set of stairs and no alarm sounded but it led him outside to the near back of the building and he had to find his way back to the front entrance in the rain. Thankfully the power came back on within a an hour or so but it was kind of a fiasco. They really need to have a staircase for guests to use other than a fire escape if they're not going to provide a generator back up for power! We didn't get to have the breakfast due to leaving before it was served so we can't comment on that! Staff was friendly and knowledgable.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Gallegosfamily, Thank you for taking the time for letting us know about your recent stay with us. We appreciate your feedback as it is very important to us. I apologize for the power loss that was experienced by the hotels in the area due to all the storms we had. We were very appreciative for the power company on working very hard to restore power in a timely manner. This was something completely out of our hands. The hotel does have stairs on each floor that lead to the bottom level of the hotel. I apologize for the confusion and will let our staff know to let our guests know that at check in just encase other guests want to use the stairs. Thank you for your business and we look forward to your next stay with us. All My Best Lames Thomas Director of Sales

My wife and I stayed here for a single night and we were impressed. To begin with, we were able to check in early on a Friday morning. Our king bed room was not available, but the clerk (I cannot remember her name, but she was extremely friendly and helpful) looked and found a queen room that was available and satisfactory to us. The entire hotel, including our room, seemed quite new and it was clean, comfortable and inviting. It was also very convenient to our primary destination (Kentucky Horse Park). The hotel décor was what I might call Danish modern and seemed very upscale. The complimentary breakfast the next morning was very tasty and was more complete than the standard continental breakfast often offered. Should we ever find ourselves in the Lexington area again, we will certainly try to reserve a room here.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Twhatty, WOW! Thank you for the wonderful review. Glo opened January 2019. The hotel is very modern. We are thrilled you enjoyed your stay. Thank you so much for your business and we look forward to your next stay with us. All My Best Lames Thomas Director of Sales

Looks like it is a new facility. The décor is a take on a modern décor, great beds, huge room, no nasty carpets in the room. Keurig coffee pot in the room as well as a few coffee pods. Morning starting at 7AM they have a nice breakfast selection and huge eating area with plenty of table space. Also this is a pet friendly hotel. Very clean. Nice area, and right close to Cracker Barrel and McDonalds. Would definitely go back to this place again and again.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Isa13, Thank you for the GLO-ING feedback. We are thrilled you got to stay at our new property. Our guests feedback is so important to the entire team. We appreciate your business and we hope to welcome you back very soon! Warm Regards, Lames Thomas Director of Sales

Beds were so comfortable. Young man at front desk was so friendly. He suggested a nice restaurant and it was so good we ate their both nights. Modern clean look. Liked no carpet on the floors. Would stay there again in I was in Kentucky !

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Jbruckel16, Thank you for your great feedback about your recent stay at the Glo. Our beds are very comfortable so it's great you felt the comfort of the gel top mattresses. Our carpet free and curtain free look keeps all our guests in mind especially guests who are sensitive to allergies. The staff at the Glo is our biggest asset. It's so great that our associate helped you with some suggestions. Please come back and stay with us soon. We thank you for your business, Lames Thomas Director of Sales

The hotel has a very modern looking and is very clean, but the walls are very thin and all sounds from the adjoining rooms can be heard. I had also seen in reviews that it was quieter on the top floor, due to noises from the floor above. No carpeting in rooms! The place is really nice, if you don't have people coming in late and partying next door, like we did. I do want to say the staff was great, and the breakfast had very thing I needed, included in the price. If not for the noise in the middle of the night, this hotel would have had a rating of five.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our cleanliness, staff, noise and breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

I had never stayed at a Best Western before so I was not sure what to expect but this stay TOTALLY WENT BEYOND MY EXPECTATIONS!! Beautiful hotel! Totally new, so clean, and great customer service!! Loved it!!! I will look for one of these hotels to stay in wherever I travel from now on!!

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Velnkim, Thank you for this wonderful review. Your feedback is very important to the entire team. It's great to know you found the hotel to be beautiful, new and clean. The hotel opened less than 5 months ago. We are thrilled you got to experience our new and very modern product. However; delivering great customer service is something we are most proud of and it's great to know you experienced the service we stand behind. Thank you so much for your business and we look forward to your next stay with us. Warm Regards, Lames Thomas Director of Sales

My wife and I spent the night here on our way from Georgia to Michigan on May 31st. We loved the place so much that 20 minutes after checking in I was already booking a room for our drive back to Georgia three weeks later. The rooms are beautiful and large. I was blown away by how beautiful the rooms are. Our room had a extremely comfortable king sized bed and a large shower. We did have a slight problem with the sheets on our bed during the second visit on June 19th but it was taken care of immediately by the front desk staff on duty. Their pool was very nice. My wife and I enjoyed swimming in it both times we were there. We also enjoyed the breakfast before leaving out. All the staff we talked to were very friendly and helpful in answering our questions about what was around the hotel. We will definitely be staying here again next time we drive up to Michigan. Thanks for such an awesome experience!!!

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear TJ T, This review means a lot to the entire team. Your feedback is what we continue to strive for day in and day out as we provide our guests with the best experience. Thank you for taking the time to let us know about your recent stay with us. We will be sure to share your feedback with the entire team. They will be thrilled. We hope you come back and stay with us very soon. Best Regards, Lames Thomas Director of Sales

We chose this hotel fir the pool and new Decore in rooms.. The Pool WAS TOO COLD. Wife Didn't GET IN.. Room Was VERY UNCOMFORTABLE. No Seating TO RELAX!! NO Table and chairs . WE HAD TO SIT ON THE BED

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Dear Guest, We have to keep the pool temperature at 84 degrees per health department regulations, I have checked to make sure that's where its at and indeed that's where it is. As far as the furnishing in the rooms, Best Western design team has designed the layout of the rooms and we will bring it to their attention about your concerns and see if we can implement any changes to the furniture of the rooms. We really appreciate your feedback and would like you to know that guest satisfaction is our top priority and we will do whatever we can to resolve the issues. We hope that you choose GLo for your future stay in Lexington KY.

This hotel is pretty new and is spotlessly clean. Staff was very friendly and courteous and the breakfast was tremendous. I've stayed at the Hilton prior to this trip, but this will be my go-to hotel from now on. A wonderful experience.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

While driving home to VA, we stumbled on Glo Best Western by accident. What a pleasant and unexpected surprise. This hotel is ultra modern and chic. The price was comparable of surrounding hotels but I feel this hotel is worth any price. The rooms are beautifully decorated and feel very European. The bed was amazing and the bathroom was larger and well equipped with a large walk in shower with a rain shower - organic body wash, shampoo, and conditioner provided from wall receptacles. No fumbling around with little bottles and bars of soap. Huge fluffy towels and even make up remover is provided. In room refrigerator and a mini Keurig was icing on the cake! The complimentary breakfast was better than most with fresh homemade yogurt with toppings and standard fare of eggs, bacon, oatmeal, waffles and cold cereal. My only complaint is the light switch inside the door was an LED switch which was like a landing beacon at the airport when all the lights were out and was shining directly into my eyes. Problem solved with a black shirt placed over the switch with the ironing board (also a nice feature provided) holding it on the wall! If you're traveling look for a Glo. They are few and far between but worth a visit! Front desk staff was helpful and welcoming also!

I stayed at a new Best Western hotel by the name GLO. I had not heard of this new brand but saw it was Best Western so gave it a try. The hotel has a modern theme which is not my style but the hotel was new, clean and very comfortable. There was even a charging station out front for electric cars. The breakfast buffet was very satisfying with a good variety of choices. I was very happy with the hotel and staff.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear r_m_wise, We greatly appreciate your wonderful feedback about your experience during your stay with us. The entire team will be so excited to know you were happy with their service. This is so important for us. Please know that we appreciate your business and we hope we get to welcome you back very soon. All My Best Lames Thomas Director of Sales

Nice hotel, very clean, very friendly. Only problem was that it can be very noisy at night from other guests, you can hear EVERYTHING. I guess it's because there are no rugs in the room, so you can hear a lot of thumping around. Beds were a little hard for my soft body. But, overall, it was good.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear M919BAannem, Thank you for this great feedback. Knowing you had a good experience with your hotel accommodations lets the entire team at Glo know that are hard work is paying off. Thank you so much for your business and we look forward to your next stay with us. All My Best Lames Thomas Director of Sales

My wife is really upset at me for not booking us for two nights here. She read the reviews before our stay so we knew that our best bet was to be on the top floor. The room is wonderful and the bed/bedding/pillows were so comfortable. For the first time in a very long time she actually got a good nights rest. We brought our own k-cups but used the single serve Keurig in the room. I liked that the shower was big enough and that there was a his and hers sink. The hotel overall cleanliness of the hotel was outstanding. Breakfast was wonderful. My only complaint is that I wish there was more options for fresh fruit. Other than that very minor complaint our stay was fantastic. Next year when we go back to festival of the bluegrass we will be staying here again. We highly recommend this hotel.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Virgilburns, WOW! This review means everything to us. Your feedback is very important and knowing we exceeded your expectations is our top priority day in and day out when our guests are staying with us. Please know we will look into the fruit option and see what we can do. Thank you for your business and we are excited to know you will be back for the event next year. Warm Regards, Lames Thomas Director of Sales

This hotel was awesome. Great new look and the amenities were great! When we went to another location we found another Glo and of course we stayed there too. Hope to see more of these being built around the country. The room pricing was a great value as well. Keep up the great work!!

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Compass25702706662, This is a great review! We truly appreciate your feedback as this tells us what we are doing right or what issues do we need to work on. Thank you so much for your business and we look forward to your next stay with us. Warm Regards, Lames Thomas Director of Sales

I loved this place. This was the first time I have stayed at the GLo brand, and loved the modern look!. The room was super cute, with the barn door for the bathroom. The difference in how the hotel was styled was so neat, and would love to see more Best Westerns look like this. Alexis at the front desk was very friendly and helpful. She was friendly and helpful, and I enjoyed my interaction with her. The only drawback about our overnight stay was the breakfast. Definitely less then average, and the selection was poor. But that is not why I chose this hotel, and I would come back here again if in Lexington again!

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Raverlinn, THANK YOU for this amazing review. The Glo is a very different and unique concept that really sets our hotel apart from many of the hotels in the area. Our staff is the key to our success. I am thrilled to know they were friendly and helpful. Please know we will look into the breakfast options and see what we can do. Your feedback is very important to us. We look forward to your future stay at he Glo Lexington. All My Best Lames Thomas Director of Sales

I definitely will be returning to this establishment if need be. The rooms were unique and awesome plus clean. The staff was nice and respectful, and it's just a good vibe and a good nights sleep at this hotel.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear OnAir22706679976, Your feedback is so important to us. Thank you for this wonderful review. The newly designed rooms are specious and very modern. As soon as you walk through our front doors the vibe of the hotel really sets us apart from the rest. Thank you for your business and we look forward to your next stay. Warm Regards, Lames Thomas Director of Sales

Glo Best Western in Lexington was an awesome stay. From the friendly front desk staff to the breakfast staff it was pleasant. The room was super clean and the mattress was gel and so comfortable that I sleep like a baby. I am staying there again on my return trip home. It just just awesome.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Wes123456, THANK YOU for this awesome review. This review ensures our team that our hard work is paying off. We are excited we get to welcome you back on your return home. Please reach out to me. I would love to meet you. Thank you so much for your business. Warm Regards, Lames Thomas Director of Sales

Great new concept hotel. Will seek these locations out for future personal and business travel. Fun cool vibe. Great room and nice breakfast. Pillows were great as well. Would recommend this concept to others.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear KeekKeek72, WOW! Thank you from the entire team at the Glo for such a great review. I have to agree the Glo is such a fun new concept that is very welcoming. Our sleeping rooms are designed with our guests in mind. The beds are soft and the Gel top mattresses does ensure our guests are getting great sleep and much needed rest from all the travel. Thank you for staying with us! Warm Regards, Lames Thomas Director of Sales

We just happened to go to this hotel because the one we were supposed to stay in was pretty disgusting. The staff was ridiculously friendly, very clean room and fun decor throughout. Will stay here again!

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear ElizabethhN7214LH, We are thrilled you stayed at the Glo. It's great to know you found out staff to be friendly and the hotel to be clean. The new decor is such a fun concept that is so bright and energizing. We appreciate your business and hope you come back and stay with us in the near future. All My Best Lames Thomas Director of Sales

New motel so I was really surprised they missed the mark!! Horrible lighting in the room. Sheets were like sandpaper. No comfortable chair in room. Hand towel had hair on it and it wasn't mine!! Pillows were like rocks. Did have nice coffee pot. Good breakfast.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear D7015BJpaulas, Thank you for your feedback. We want to sincerely apologize we did not meet your standards. Ensuring all our guests have a great stay is very important. Even though the new decor was not appealing to you we do appreciate that you found our coffee pots to be nice and our breakfast to be good. Even though we only hope we exceed your expectations please know we will look into everything you pointed out and how we can improve. All My Best Lames Thomas Director of Sales

The Best Western Glo is a cool upgrade over some of the tired old Best Western properties that I have visited in the past. Service is a focus. The decor is interesting. Love that there is not dirty carpet but rather floors in the large accommodating rooms.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Dowmcr, Thank you so much for this wonderful review. The Glo concept design is very modern. The carpet free and fabric free room design has had a huge impact on ensuring the guest rooms are spotless and very clean. We appreciate your business and only hope we get to welcome you back very soon. All My Best Lames Thomas Director of Sales

We were traveling in a big truck pulling a travel trailer. The owner came out and helped find us the best place to park our long load. The front desk staff was extremely friendly and accommodating. The room was modern and up to date...and clean! The beds had new cool gel mattresses and the linens were fresh and clean. Needless to say, we were very impressed and highly recommend this establishment.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Bucklesptl129, WOW! What a GLO-ING review!! It's great to hear our team went above and beyond to ensure your needs were met. The Glo is very modern and new. The appealing design and look really draws attention from our guests. The fabric free look does ensure the entire hotel is spotless at all times. Our gel top mattresses provides our guests with so much comfort. We appreciate your business and look forward to your stay with us in the near future. Thank you so much! Kind Regards, Lames Thomas

We had an ant infestation in our room on the third floor, which is very concerning since this is new construction. Some of the employees said they've been spraying frequently but can't fix the problem. One said "they come in every time it rains," another said "they're from mulch that we had put down." We addressed the issue with the front desk staff each day of our stay. On the second day, they offered to let us check out for a full refund (everywhere else was full for the LRK3DE at the Kentucky Horse Park) or give us a 50% discount on our stay. We decided to take the discount, keep the hotel room and deal with the ants and smell of ant spray. On checking out, we were surprised to be told that we would only get a discount on one of the nights, not all four. The front desk staff refused to connect me with their manager at check out but told me he would call as soon as he arrived that morning. Around 2p, I got a call from a different local manager telling me they the discount was never offered for the whole stay, just for one night and that they could see in their computer that their competitors had open rooms over the weekend that we could have checked outand moved to (though that assistance was not offered during our stay). She then said that a regional manager would contact me soon since she couldn't do more to resolve the issue herself. It's been over two weeks and no regional manager has called. I was very disappointed with both the ant infestation as well as the poor communication and lack of service provided on the part of the hotel management. I would not stay here again.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Ashley, We want to thank you for taking the time to let us know about your recent stay at the Glo by Best Western. Our goal is to ensure we are taking the best care of our guests. I want to apologize on behalf of the entire team as there was a breakdown in communication and ensuring we took care of all your needs. We will make sure we address this with the appropriate manager and ensure this does not happen again. On behalf of the entire team we want to thank you for your business and we sincerely appreciate your feedback. Warm Regards Lames Thomas

We stopped here to break up our drive from Michigan to Gatlinburg, TN. We loved the modern decor of the hotel. It was very clean and the staff were friendly. The breakfast was very good with lots of food options. It was conveniently located next to the highway, directly on our route.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We are delighted to hear you had such a "GLo-Ful" experience while staying with us!! Look forward to having you stay us again.

Very nice hotel, breakfast is great, decor is lovely, definitely worth your money!!! FYI, no carpet in the rooms on the first floor (lighting could be brighter), not sure about the other floors but overall the rooms were great!!!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Good Morning , We appreciate your feedback. We are so happy you fully enjoyed your stay with us. We hope to see you again soon!

Even in the rooms there was no carpet. Looked nice and probably cleaner. Staff was very friendly. Free breakfast was full filling. I didn't care fir the placement of the lamps over the bedside table and the clock radio was way too bright but other than that, it was an enjoyable stay. Would return.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Jlehane, We greatly appreciate your feedback about your recent stay at the Glo. We work very hard to ensure we exceed all our guests needs and expectations. Knowing you had an enjoyable stay is very important to the entire team. Please know we will take a closer look at the placement of the lamps and see what options we can come up with. Your feedback on how we can improve is so important. Thank you so much for your business and we look forward to welcoming you back to the Glo in the near future! Warm Regards Lames Thomas

Hotel was about 3 months old, so everything was so clean and hip. I loved the interior design of this hotel. The lobby had adequate seating and was clean. The only problem I experienced was that the air in our room was not working. Will definitely stay there again.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We are delighted to hear you enjoyed our new GLo concept and look forward to seeing you again on your next stay with us in Lexington Ky

Stayed 2 nights on our way to the Nashville area. Very clean and commfortable. Our room was on the 2nd floor overlooking a horse farm. The only negative was the foot steps from the room above us, which I think is due to the flooring used throughout the hotel. Close to Keeneland and all the beautiful horse farms. Quick check in and out, helpful front desk staff. Breakfast met our needs.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We thank you for your GLo-ing feedback and hope that you will provide us the opportunity to meet your expectations again when you are in the Lexington area whether business or leisure travel.

New brand from best western. No carpet in the room. Bed was very comfortable, Kuerig coffee maker in the room, decaf was good, regular maxwells house was not so good. Could hear upstairs people walking and dropping things. Fit and finish were lacking. Missing baseboard trim in front of shower. Wallpaper trimming at wall joints not cut true. Since it is new, it is ok, but watch out in a year if they can't keep up with the fit and finish when new.

This hotel was super clean and very modern, in fact I would say it is less than 1 yr old. The breakfast in the morning was typical hotel fare, but was very decent. I booked thru hotels.com and was able to get a great rate for the area! Definitely would stay there again!

We found everyone in the facility very friendly and helpful. We have never stayed anywhere with a more friendly staff. Both the facility and room were very clean. The bed was comfortable, and we enjoyed having a Keurig in the room.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear 511randallb, WOW! THANK YOU for the perfect rating. This is a goal we always want to achieve with every guest. Your feedback is wonderful. Our staff is a huge asset as they will always ensure we are meeting our guests needs. Our new and modern hotel is very appealing and our guests really enjoy their stay with us and it's great to hear you did as well. Thank you for your business and we look forward to possibly welcoming you back soon! All My Best Lames Thomas Director of Sales

The personnel were very helpful and friendly. The rooms clean and spacious, The only complaint I have is the lighting in the room was very dim. They had a nice breakfast selection and the service was great.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Curiosity, We appreciate you so much for letting us know about your stay with us. We will look into the room lighting and see what options we have to resolve this issue. Your feedback is great as this is the only way we can improve. We appreciate your business and look forward to your next stay with us. Warm Regards Lames Thomas Director of Sales

We stayed here with two children. The hotel was perfect for them as it has an indoor pool and there was a nice continental breakfast. The hotels itself was very cute and fun, it made it very inviting. The pool was small, but still roomy enough for the six children and one adult in the pool. The kids enjoyed themselves. There are towels and chairs and tables in the pool area. The room was cute and had the usual hotel amenities. The beds were comfortable and the TV was a good size. Breakfast was good, the kids made waffles and had fresh fruit. I was aple to get juice, yogurt and a bagel. Everyone happy. I would definitely stay at this chain again.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Gobluegirl, Thank you so much for letting us know about your recent stay. We truly appreciate your feedback and it's great to know we did meet your needs. The Glo was designed to be very inviting and energizing. The modern decor is very appealing. The rooms are designed to include the sliding barn door look, shampoo and conditioner dispensers, laminate flooring, blackout shades and I must say that our Gel top mattresses and bedding are very comfortable as well. Our hot breakfast buffet does also include scrambled eggs and a meat option along with more healthy options. Again, we can not thank you enough for this wonderful feedback and look forward to your next stay. All My Best Lames Thomas Director of Sales

In Lexington area for short visit and Glo looked like a good option. It was! Comfortable, clean, and recently updated. Staff was great from desk to lady at breakfast. If there is any negative need to drive a couple miles for multiple PM dining options. Would stay again.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear BW_MS, This is a very GLO-ING review!! It's great to hear the Glo was a great option and that it was clean and comfortable. Our staff simply love taking care of our valued guests and make the check in process very fast and efficient. Even though we are located next to dining options that are within walking distance; there are more options just less than 8 miles from the hotel. Our location is very convenient. We thank you for your business and look forward to possibly welcoming you back soon! Warm Regards, Lames Thomas Director of Sales

Loved my stay here while I visited horse farms. Location is great, no in the middle of town so easy to get on the freeways. The hotel was nice, the staff friendly and helpful. The room was spacious and clean. Liked how they have a personal size coffee maker and large windows. Bathroom was a very nice size and large walk in shower. Only downfall was the breakfast, typical hotel breakfast. But there are options very close by. I hope it stays nice, will stay here again.

Rajni R, General Manager at GLo Best Western Lexington, responded to this review
Thank you for the gracious comments and feedback. We want to become your hotel of choice when you are in Lexington area. We will look into our breakfast offering to see how we can improve on it.

Been a while since staying at any Best Western hotel, but chose this one for a two night stay for a birthday party. Very updated modern decor and clean where it counts. Location was close to downtown and very close to Kentucky Horse Park. My only comments on the negative side were the light switch at room entry was one of those that lights up in the off position, was way too bright and lit up the entire room. My second negative: The hardwood floors made for a lot of percussion noise from the floor above - where we had to endure an active child for about 30 minutes around 11pm while he performed what seemed to be a tumbling act. If I stay here again, I'll request a top floor room. I wish there were more eating options close by, but it is just a short drive to most anywhere in the area. The breakfast was adequate, and served hot foods. I would stay here again as it was a good value compared to other higher end hotels in the same area.

Rajni R, General Manager at GLo Best Western Lexington, responded to this review
Hello, Thank you for your feedback. We are pleased to hear that you enjoyed our ideal location and that our team provided a positive experience. We would like to apologize for the Lighting and Noise issues, we will address thsoe issues with our BW Design team and see if we can come up with some solution, We hope to welcome you back again on your next visit to the city. Be well, R Rama GM

This was The Cleanest hotel room we ever stayed in. It had the most refreshing sanitary aroma as soon as you walked into the room. The towels are plush and plenty. The pillows fabulous, the mattress OMG. We sleep like babies. The morning breakfast wonderful. The location perfect. I already booked a room for my return trip in July.

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Chefnfly, WOW! This is a very GLO-ing review! Thank you so much. The Glo is very clean and the new modern decor is very appealing to many of our guests. Thank you for taking the time to let us know about your stay. We thank you for your business and look forward to your future stays with us. Warm Regards Lames Thomas Director of Sales

The atmosphere of the hotel was great. The room was top notch, as well as the staff. I would stay at any Best Western Hotel do to my previous stays with this hotel. The beds where very comfortable and clean. Thank you for making our stay a great experience. The government discount was a nice bonus, due to my job.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We thank you for your GLo-ing feedback and hope that you will provide us the opportunity to meet your expectations again when you are in the Lexington area whether business or leisure travel.

Hotel was very clean and loved the decor. Everything was very new. Good location outside of tow. Amazing hot breakfast with lots of options. Bed was wonderful. Didn't want to leave it. Exercise room was very clean and smelled like new equipment. Didn't try the pool but seemed a little small. Staff was very helpful. Manager even made rounds during breakfast to see if everything was up to standards. Very impressed with service!

glolexington, Director of Sales at GLo Best Western Lexington, responded to this review
Dear Voyage05910599917, THANK YOU for such a GLO-ING review. We appreciate your wonderful feedback and want you to know that our goal is to ensure all our guests have a memorable stay. Glo opened less than 3 months ago so you are correct it is bran new. Our staff is very detailed in ensuring cleanliness of the hotel is a top priority. Our breakfast options is sure to please any of our guests that stay with us. Thank you for your business and as we look forward to welcoming you back in the near future. Warm Regards Lames Thomas Director of Sales

This hotel is only a few months old, so everything is nice and new. The staff was friendly and our room was spacious. The door to our room had a 1" gap or so at the bottom and you could easily hear guests talking in the hallway. Since our room was close to the elevators the noise was worse. The shower has a shampoo, conditioner, and body soap dispenser, which you should check before getting into the shower, as our shampoo and body soap were both empty.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Dear Guest, Thank you so much for choosing GLo Lexington. We are happy that you liked our hotel. We regret that you had issues with the noise, but I assure you that we will look into resolving for future guest. We will monitor the dispensers on regular basis. Thank you so much for your feedback as it helps us improve our service. We hope that you will give us another chance to prove ourselves.

Check in was quick and we were greeted by friendly faces, the hotel appearance and rooms were nice. The room appeared to be clean except hairs in the bathroom shower. Kids enjoyed the pool. Everything was fine until my son woke up the next morning with bites on his neck that were itching. Never saw what exactly bit him, but all signs point to bed bugs. Clusters of bites that he had an allergic reaction to that continued to swell as the day went on. Honestly when we checked out I really thought it might have been a spider bite(s) but the more I read about bed bugs the more I realized that was it. Never seen anything like it. There were also ants coming out of a crack near the bathroom door that I cleaned up and flushed. Random for being on the 4th floor. I didn't mention these things at check out because at that moment I didn't realize how bad these bites were going to swell, they didn't look this bad just hours after it happened, but by the end of the day even giving him benedryl and putting cortisone on them they still looked bad. I tried to reach out to the hotel since just to make sure they treat that room so someone else doesn't have to experience this and I haven't heard anything back. We've had to treat everything just to be safe so we didn't bring anything home, this will definitely make me more cautious when staying in a hotel again. My son has been miserable from those bites. If it wasn't for that our stay would have been near perfect. Such a shame. Attaching a pic of one group of bites... I check reviews before booking hotels and just want to help others, I don't care what hotel you stay at...thoroughly check your beds before laying down, spray...whatever you got to do. Because even in a new hotel someone can bring them in. :(

glolexington, General Manager at GLo Best Western Lexington, responded to this review
Dear Bleep83, I want to sincerely apologize about your recent stay at Glo. Our goal is to ensure we exceed all our guests expectations. Thank you for your positive feedback on the hotel being bran new, clean and nice. We just opened less than 3 months ago. I would love to hear more feedback about this incident so please feel free to call me at 859-554-8854. I would love to contact you but I would need your full name to look your reservation up. Please know we are very responsive to our guests. Again, I would love to speak with you in regards to this matter as no one at the hotel has been made aware of the incident. Warm Regards Rajni Rama General Manager

The hotel itself is beautiful, new and clean. We came in a little after 2am after being on the road all day on our way home from spring break. We had a not great night the previous night at another hotel so my kids, husband and I were all beyond exhausted. We were put in a room on the other side of the elevators and fell asleep finally about 3am. About 7:45 am the noise started, the rooms are not carpeted so the stomping above us sounded like elephants, the constant elevator noise and people running and yelling outside our room was overwhelming. At one point one of the maids was outside our room yelling. This was probably the worst nights sleep I had ever gotten in a hotel, not really the hotels fault but when running on very little sleep anyway it was all magnified times 10.

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Thank you for feedback. We regret that your stay wasn't a "5 out of 5" and would hope that you give us another opportunity!!!

The hotel staff were very friendly. We were able to check in early. Everything was very clean. The look of the hotel is very modern. We used the pool and workout room. Loved both. I recommend to everyone

Rajni R, Manager at GLo Best Western Lexington, responded to this review
We are delighted to hear you had such a "GLo-Ful" experience while staying with us!! Look forward to having you stay us again.

The hotel was beautiful, stylish & very modern! Loved the bathroom door that slide open & the mirror in the bathroom. The bathroom was very cool! The bed was very comfortable also! Loved the flooring & decor throughout! The only to complaints was the breakfast was not the best; it was just ok & I would definitely ask to be on the top floor, because the walls are very thin & you hear everything. Other than those 2 things, I would definitely stay here again!

Rajni R, Manager at GLo Best Western Lexington, responded to this review
Thank you for your response and feedback regarding your stay with us. Our beds are specifically designed for the GLo brand and are definitely a good nights sleep!! Please stay with us again when in the Lexington Area.

Found this hotel as i was looking for a place to stay in Lexington Ky. I was impressed but the staff and the quality of the hotel property. Best quick and last minute decision i have made that week. I will remember this hotel and stay again.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Navigator17578888501, Thank you so much for the GLO-ing review. We are thrilled you enjoyed your stay. Thank you for staying with us and we hope we have the opportunity to welcome you back in the near future. We work hard so our guests can have a great stay so please come back soon! Warm Regards, Lames Thomas

Very nice hotel, all the amenities with a fresh modern feel. Only downside is that it is almost 4 miles out of town so you need to drive to downtown restaurants and sights. Also they consider people under 21 to be children for the fitness centre which seems extreme. Also the inputs on the tv cannot be modified so you cannot plugin an Apple tv or gaming console.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Peter, We sincerely appreciate your feedback in regards to your recent stay at Glo Lexington. The hotel is modern yet designed with our guests in mind. Our amenities and the layout of the hotel will for sure keep our guests completely satisfied. Our location is very convenient and you are correct just 4 miles from downtown. We are located right next to Cracker Barrel, Subway, McDonald's and other dinning options that are located just within 4-8 minutes. From all of us here at Glo we want to thank you for your business and we look forward to possibly welcome you back again. Warm Regards Lames Thomas

Close to everything. Including a delicious breakfast bar, better than most hotels FOR SURE! This hotel was my first boutique hotel and now I will always choose the best western boutiques. Contemporary rooms with all that you could need at hand. Great stay! Thank you for getting it!!

Rajni R, Manager at GLo Lexington, responded to this review
Thanks for your wonderful feedback about your experience!!! On behalf of the entire staff we thank you for allowing us to host you and your guest and hope to see you again on your next stay when in the Lexington Area.

This hotel is new and overall clean. The bed in our room was to soft and the sheets were to scratchy. We didn't have a desk in our room, just a chair and a mini fridge sitting on the floor next to it. The shower still had the plastic cover over the drain, yet the area around the edge of the shower is already black? My guess it's not getting cleaned properly. The big bathroom is nice for getting ready, but not sure why they have two doors leading into it. You still don't have privacy if you want to use the toilet and someone else is trying to get ready in front of the mirror. The breakfast is nice. They had scrambled eggs, bacon, ham, sausage, bagels, pastries, oatmeal, fresh fruit, but only 1 waffle maker. It would be nice to have more than 1 since that is the one thing most people want. On the second morning, I just gave up because to many people were waiting to make one. There are plenty of places to sit in the lobby and relax. The people all working at the front desk were friendly, as was I'm assuming the manager who walked around asking if everything was ok.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Kimberly L, We appreciate you taking the time to let us know about your recent stay here at the Glo. Your feedback is so important to us because this is how we know what we are doing right and what areas need improvement. Thank you so much for your business and hope you choose the Glo Lexington for all your future hospitality needs. We look forward to your next stay. All My Best Lames Thomas Director of Sales

Holy cow, where to start?? The floors are wood.. hello.. how clean does one feel when they don't have to walk on carpet thousands of others have walked on!?!? The bathroom shower has organic, leaping bunny approved, vegan body wash and shampoo and conditioner from a pump... SO convenient.. the walk in shower is HUGE. The LIGHTS in the bathroom make you look AMAZING.. IMO the worst part of traveling is when you get out of the shower and are reminded that you are OLDDDDD bc of the terrible lighting.. the lighting was bomb.com. The BED was SOOO comfy. The room just LOOKED so retro.. I just loved it. The floors above you are wood, so you will hear your neighbors... so ask for the top floor ;) Or bring your own sound machine or ear plugs. The GYM is amazing. They have cork board like flooring.. so no need to really bring your own yoga mat in there even if you are doing yoga. The wireless is FAST so I was able to work out to my beachbody on demand. The pool was nice. The staff was super friendly. The coffee was great. There is a gas station right next to it. We ALWAYS need water when traveling and did not have to drive around looking for a gas station. All in all.. for the PRICE.. was a STEAL to stay at.. oh and right off the interstate! super convenient. We booked it for our way to NC from IA and then booked it again for our travel back, liked it that much.

glolexington, Director of Sales at GLo Lexington, responded to this review
WOW!!! I must say this is a very GLO-ing review to say the least. THANK YOU!! We are truly grateful by amazing guests; such as, yourself. This is exactly why we love what we do. Our goal is for you to not only have a great stay but to also provide you with an experience that will bring you back!! It's great to hear you will be staying with us on your return home. Thank you for your business and we look forward to your next stay. All My Best Lames Thomas Director of Sales

Spent the weekend with friends touring wineries and going to the KY Crafted Market. Stayed in this new hotel which opened in 2019. The hotel is very modern but also decorated in true Kentucky fashion. It was a great experience overall. You could tell they are still fixing a few construction-related issues like a spot on the wall but otherwise, the space is immaculate. Room included full breakfast and in-room refrigerator and coffee maker. Very convenient location. Would recommend this for business or leisure trips.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Extraordinary592872, Thank you for your great feedback about the new Glo by Best Western. We are delighted you got to enjoy your stay at the new and only Glo in Lexington KY. Our product, service and staff really sets us apart from the rest. The new modern decor from the lobby and throughout the hotel truly makes the Glo so unique. Thank you for your business. Please come back and stay with is soon. We would love to see you again. All My Best Lames Thomas Director of Sales

Very nice location for our get away, comfortable room, accommodating staff, great experience! Pleasant decor, plenty of room, very comfortable beds. Enjoyed large shower and bath. Missed a microwave in the room.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Guide51962059872, THANK YOU for the 5 STAR review!!! We appreciate your business and clients such as yourself is the reason why we love what we do. Making sure you have a GLO-ing stay is our top priority and it looks like we did just that!! Our gel top mattresses are very comfortable and the bathrooms are spacious. Thank you for the great feedback. Please come back and stay with us soon as we look forward to your next stay! All My Best Lames Thomas Director of Sales

Happened upon by chance! What a lovely refreshing change from the same old same old hotels along I75! Funky, friendly, fun! Staff was very pleasant, decor was so different, beds were heavenly, and rooms spacious and well appointed. Can't say enough good things, it's been open six weeks keep it up! Best western! Will definitely make it our stop on the Florida trip each year!

glolexington, Director of Sales at GLo Lexington, responded to this review
WOW!! This is a GLO-ing review!!! Thank you so much for taking the time to let us know about your recent stay. I have to agree our beds are heavenly! Our gel top mattresses are so comfortable!! Our modern decor does set us apart from the rest of the hotels. All our guests walk into the lobby and just admire the new style and decor of the hotel. It's a refreshing to know you will be coming back and we look forward to the opportunity of welcoming you back!! Again, thank you for your feedback and we look forward to seeing you again. All My Best Lames Thomas Director of Sales

This is a great hotel, and I highly recommend it. It's very pretty and the people are friendly. The only thing that bothered me was how bright the clocks were, but that's really not a huge problem. It was a great hotel, and I would come back again!

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Tferg74, Thank you for the perfect review. We love to see a 5 star rating. This tells us the service we strive to show our guests did impact your stay. The clock brightness can be adjusted so please let us know when you come back so we can help you with the setting. Thank you so much for your feedback and we look forward to servicing you in the near future. All My Best Lames Thomas Director of Sales

Brand new hotel. Just opened in January 2019. Extremely clean and very helpful staff. Great location right off interstate making easy access from North or South. Will definitely stay again when in Lexington!

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Resort6528502406, WOW! Thank you for the perfect rating. We are thrilled that you had a GLO-ing stay. Our staff is very helpful and taking care of our guests is very important. I am glad you got to witness the devoted service we continue to strive for. The cleanliness of the hotel is very important to our guests and Glo is a great product and was designed in a way where our guests will never doubt a perfectly clean room. Walking through our lobby doors really sets the tone for a very clean hotel. We really appreciate your business and look forward to your next day. Please come back soon! All My Best Lames Thomas Director of Sales

We found a new place to say while traveling thru Lexington, KY. Love the new "GLO" branded by Best Western. Room was sharply modern decorated, clean, friendly staff, accessible to a variety of restaurants, and the ammonites at the hotel exceeded our expectations. Our only area that could use improvement was the breakfast. (Get rid of all that sugar and carbs for us)

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Mobile797346, Thank you for taking the time to let us know about your recent stay. We are grateful that the Glo will be your home away from home. The hotel is conveniently located right off of the interstate I64/I75 and restaurants are within walking distance. You will notice the bright light of the Glo from the street and as soon as you walk into the lobby the fresh modern decor is a pleasant surprise. Our biggest asset is our staff. Our staff take pride in the service we provide. We are so glad you enjoyed your stay. Please come back soon. We look forward to your next stay. All My Best Lames Thomas Director of Sales

Will at the front desk was friendly and helpful, the rooms were clean, beds were comfortable. Wonderful pet friendly place. We definitely plan to stay here again. They have done a great job with this new hotel.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Tubaskater, We appreciate the great recent feedback of the new Glo Lexington North. We are pleased to hear you had a glowing stay. It's so wonderful to hear that Will was helpful and friendly. Our guests are very important to us and it's so great Will made you feel welcomed. Our gel top mattresses provide a great deal of comfort and it's great you got to experience the comfort they provide. Pets are welcome at the Glo! Again, we appreciate your feedback and we hope to see you soon. All My Best Lames Thomas Director of Sales

I spent a recent Saturday night at the hotel. Received a great "grand opening" rate. Overall, the hotel was spotlessly clean, beads were comfortable, room was nice. Breakfast was fine. Staff was very nice. Overall, Its a great addition in Lexington.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Bobsledz, Thank you for a perfect review! It's so exciting to know we exceeded your expectation. It's great you noticed the cleanliness of the hotel. The hotel was designed in ways where clean accommodations from the lobby to the room is reflected as soon as you walk into the hotel. Our beds come with a gel top mattresses that are proven results that give you a good night sleep due to the comfort they provide. Our modern design of the rooms that are fabric free but include modern features really sets us apart. Of course our staff is the biggest asset. It's great to know you felt their sincere service. Sounds like you had a glowing stay at the new Glo by Best Western. Please come back and see us soon. We truly appreciate your business. All My Best Lames Thomas Director of Sales

I prefer staying at a new hotel if possible, so when I saw this was a new option for my half-way stop on the way to Florida, I booked it on points. “Glo” is a new brand for Best Western, but when I arrived, it felt as fit and finished as any other hotel by Marriott or Hilton. I would compare this to a Tru, Home2, Fairfield Inn and Suites or Springhill Suites. And even though they might be comparable, the Glo brand felt different, unique, and fresh, not like a copycat. It was like staying on the page of a comic book. You'll see hints of comic styling, colours and textures throughout the hotel. It's really innovative. To the basics: bed was comfortable, bathroom was clean, floors (not carpeted) were spotless, rooms are dark with blackout shades, hallway was quiet, staff were friendly, and breakfast was more than I expected! (If I could nit-pick: When I selected the weather channel on the tv, it kept defaulting me to msnbc... luckily I'm a fairly liberal Canadian :) I noticed that another review requested creamers at the coffee bar, which they now had, but no sign of hot chocolate for me to make a mocha with...but not many hotels do. That being said, a Keurig in the room was great!) Overall, this Lexington location is the 5th Glo hotel in North America, so it only feels fitting to give it a 5 star for the stay.

Stayed here to attend a concert then a game at Rupp and the location was ideal. The young lady at check in was a sweetheart and gave us lots of info about this great hotel as well as what's around it. Breakfast was decent and the rooms were beautifully put together. 2 thumbs WAY up!

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Doublea2014, What a great 5 STAR review! We appreciate your great feedback!! Our great location is just less than 6 miles from Lexington downtown and Rupp Arena. We are right off of the interstate and right next door to Cracker Barrel. Our front desk staff is such an asset. It's great to hear they took the time to provide you detailed information about our hotel and what our location has to offer. Thank you for taking the time to let us know about your stay and we look forward to you next visit at the Glo. Our goal is to ensure you have a glowing stay. All My Best Lames Thomas Director of Sales .

We stayed here after a late UK basketball game. Hotel was 5-10 minutes from Rupp Arena and right off the interstate so it was easy to get on the road the next day. Our room was very nice and clean. The staff was helpful and friendly. Breakfast was about what you'd expect. There were several families staying the same time as us.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Casey, Thank you for the perfect 5 STAR!!!! We appreciate you so much! You are correct! We are less than 6 minutes from downtown and Rupp Arena (home of the UK Basketball Games)!!!! We are right off of I64/I75 for very easy access. You can not miss our glowing hotel!! Our spacious and modern rooms are by far the best!! But our friendly, accommodating staff who will go out of their way to ensure all our guests are taken care of is by far our greatest asset. We are thrilled you had a glowing stay and we look forward to your next stay with us! All My Best Lames Thomas Director of Sales

We have stayed in several hotels since my husband got sick. This hotel was the best. It was very modern and clean. The staff was great. We will definitely stay again when we return for follow up appointments.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Resort67153924525, Thank you so much for the perfect review!! We appreciate your great feedback. I'm sorry to hear about your sick husband. I am glad we met all your hospitality needs during this difficult time. The Glo is very modern. Our sleeping room unique design really sets our hotel apart from other hotels. Cleanliness is very evident as soon as you walk through our lobby doors. It sounds like we exceeded your exceptions and it's great to know that. Please come back and see us soon. We appreciate your business. All My Best Lames Thomas Director of Sales

Modern hotel, very clean, great complimentary breakfast! Very nice staffing. Several restaurants close by. Close to all attractions in Lexington. We thoroughly enjoyed our stay here. We will definitely stay here again.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Jennifergad, The you for the perfect review. We are thrilled you had a glowing stay! The Glo by Best Wetsern is located right off of I64/I75 and less than 6 minutes from Downtown and KY Horse Park. Cracker Barrel and other popular dining options are within walking distance. The Glo has a modern decor with an upbeat and energizing environment. Our hot breakfast buffet is included with the rate so I am glad you enjoyed the complimentary breakfast. We look forward to your next visit and again thank you for taking the time to let us know about your stay. Please come back and see us soon. All My Best Lames Thomas Director of Sales

Just passing through and was attracted to this new hotel. This hotel has modern decor with an absence of fabric and texture and use of bright colors so it won't appeal to all. The rooms have wood laminate floors, the windows don't have curtains but flat rolling shades, and the chairs are vinyl so the whole room is easy to clean and sanitize. Excellent comfortable bed, pillows, linens, and large towels. Walk in shower (no tub) with dual shower head. A little disappointed with the water pressure but loved the soap and shampoo. We had the misfortune of staying on one of the hotels first full nights (state wrestling meet) and the manager explained they hadn't figured out staffing levels yet. So Check in was slow with only one on duty. Only one girl working breakfast so she had to cook, replenish the buffet, and clean tables. Which meant many items weren't available over the half hour we were hoping to eat. Three pots of coffee came out over that 30 minutes but each time we were too slow to get in line. Note to manager: understand the growing pains but would love real cream, soy, flavors for coffee.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Sandcastleseeker, Thank you for taking the time to give your feedback about your recent stay. The Glo opened up less than a month ago and the new modern decor concept has been a huge hit among our guests. The sleeping rooms come with a gel top mattresses that are very comfortable. The laminate flooring, blackout shades and vinyl chairs help ensure our rooms stay very clean due to the absence of fabric. Even our clean remotes get sanitized and cleaned. State wrestling did keep the hotel very busy. We appreciate your understanding. Again, thank you for your business and we look forward to seeing you in the near future. It's great to hear you enjoyed your stay. All My Best Lames Thomas Director of Sales

We accidentally stumbled upon this hotel, which was down the road from a hotel we were reluctant to reserve. The bright "GLO" of lights and it modern look attracted us. It didn't look like a hotel. We weren't sure if it was open because the parking lot was empty and it was across from a Sheraton, who's lot was full. We decided to take a chance and inquire before we went down the road to our reserved hotel. BOY, AM I GLAD WE DID!!! It had only opened two days prior.We didn't even see this hotel online yet. The room was so modern, it looked like a college dorm room, and best of all, no filthy carpet, but laminate floors. It was clean, breakfast was decent, and the price was better than the hotel were reserved. We "happily" cancelled our other reservation. The only thing I disliked was the couple that was arguing next door. Since we were one of only four guests, I wished we could have been further away from them. I also wished they had suites because that's what I was originally looking for However, i would recommend this hotel and stay there again, myself.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Trimikaw2019, Thank you for the wonderful review! We are so glad you stopped in too!! It sounds like you had a glowing stay! The Glo by Best Western is a modern boutique hotel with an energizing and upbeat environment. The guest rooms were designed for all our guests to feel the cleanliness as soon as you walk into the room. From the laminate flooring to the "clean" remotes, our guests will really appreciate this new design concept. The rooms are spacious and the gel top mattresses are a huge hit among our guests. I do apologize you had an issue with the guest next door. Please note this is something we could have addressed immediately if given the opportunity. Please come back and see us soon. We would love to see you! Again, thank you for such a glowing review! All My Best Lames Thomas Directer of Sales

Just stayed at the newly opened Glo Hotel. A great find. Easy access off the highway and wonderful staff anxious for feedback. Room was a good size, bed was comfortable and bathing and bath products of good quality. Breakfast area well appointed with cereals, waffles, juices and fruit. Next week hot items will be added. There is a technology area and a children's area with games and toys. Bonus, vinyl plank flooring in rooms so no nasty dirty carpets! Will definitely stop on our way home. Great value.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear HappyUCUCanadians, Thank you for choosing the Glo for all your hospitality needs! You are correct the hotel is conveniently located right off of I64/I75. The hotel just opened a week ago so our staff has been very anxious to take care of our valued guests and show them the beautiful hotel that we are all very proud of. Our beds come with a gel top mattress so they are very comfortable. The new product bathing line is a very nice added touch. Yes no carpet is the way to go! Our Hot breakfast buffet is designed with many of our guests in mind who have certain preferences. We thank you for visiting the hotel and thrilled we made your day glo! Please come back and see us soon. We look forward to your next stay. All My Best Lames Thomas Director of Sales

great bed. nice pool. awesome view. brand new hotel. friendly staff. awesome breakfast. we were pleased with how nice and helpful everyone was. and they have a glo selfie wall which the kids loved. its a wonderful place to stop. very welcoming.

glolexington, Director of Sales at GLo Lexington, responded to this review
Dear Sara D, What a great review!! The Glo by Best Western is the only Glo in Lexington and it's BRAND NEW!! The modern look of the hotel is very appealing to our guests. Our beds consist of gel top mattresses. So they are very comfortable and nice. We offer hot breakfast buffet with your rate and I am so glad you got to experience that. Our Glo wall has been a huge hit. Our staff is what we are most proud as they truly love our guests! Thank you so much for staying at the Glo and please come back and visit soon! All My Best Lames Thomas Director of Sales