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SureStay by Best Western Laredo

4.0 / 5
54 Avis Tripadvisor
4820 San Bernardo Avenue, Laredo, 78041-5710 Etats-Unis  Copié !
TEL : (956) 568-9990
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Ma recherche

Les points forts de l'hôtel

Services hôtel

Equipement Business Plus
Réception 24h/24
Petit déjeuner gratuit
Parking gratuit
Wifi gratuite
Personnel multilingue

Services chambre

Fer et planche à repasser
Les points forts

Services hôtel

Equipement Business Plus
Réception 24h/24
Petit déjeuner gratuit
Parking gratuit
Wifi gratuite
Personnel multilingue

Services chambre

Fer et planche à repasser


Bienvenue au SureStay by Best Western Laredo.Que vous soyez dans la région pour les affaires ou les loisirs, notre objectif est de rendre votre séjour agréable grâce à nos chambres propres et abordables et à notre service chaleureux et amical. Commencez votre matinée du bon pied avec notre petit déjeuner continental quotidien, avant de passer la journée à vous détendre au bord de notre piscine ensoleillée ou à explorer la ville.En voyage d'affaires ? Tous nos clients bénéficient de notre accès Wi-Fi haut débit disponible dans tout l'hôtel. Notre centre d'affaires est ouvert 24 heures sur 24 et dispose de services de fax pour votre commodité. Si vous êtes pressé, vous pouvez profiter de nos services d'enregistrement et de départ express pour une arrivée et un départ rapides.Nous sommes idéalement situés près de la frontière mexicaine et de notre ville jumelle, Nuevo Laredo. Vous pouvez faire les boutiques à volonté au centre commercial Outlet Shoppes at Laredo, à seulement dix minutes en voiture, ou respirer un peu d'air frais au parc d'État international du lac Casa Blanca. Découvrez des événements tout au long de l'année et dans toute la région, comme le festival du piment Jalapeno et le festival Sister City avec notre ville jumelle, pour ne citer que les plus importants.Grâce au large choix de restaurants à quelques minutes à pied ou en voiture, vous aurez de nombreuses possibilités pour satisfaire votre faim. Notre service de navette locale gratuite est également disponible de 6:30 à 21:30 pour rejoindre facilement vos destinations. Si vous avez des questions durant votre séjour, l'un de nos employés multilingues sera plus que ravi de vous aider.


Avis clients

Basé sur l'avis de 54 voyageurs
Très bon
Rapport qualité / prix
"Great hotel to stay at!!!"
crmorgan1984, 08 Juillet 2024

If your looking for a nice and safe place to stay this is it the staff is very friendly and the rooms are clean and the breakfast is very good.

"Quite and comfortable"
Happycustomerldo11, 02 Janvier 2024

Very comfortable and quite. Friendly staff ..I would definitely stay here again if I needed a room . Wifi was great . Spacious. Eating area great breakfast and staff on top of keeping it clean and well stocked

"broken remote and phone"
lob s, 04 Septembre 2023

I had a bad experience with customer service. Remote control was not working and tried to front desk, the phone was not in working either. I would not go back to this hotel in future. I made a mistake to stay in this hotel

"Great location"
craigkovel, 04 Mars 2023

This property is an ideal location, central to plenty of restaurants, shopping, I-35, etc. The property features ample parking and laundry machines, and the rooms are clean and fresh. This was my first experience with Sure Stay, and even though it wasn't as nice as a typical BW, it was just fine and I'd stay again.

"SureStay Laredo, Texas"
Wayne C, 02 Février 2023

A safe and clean property. Well managed and maintained. Just off the interstate and plenty of dining close by. If you are going to be in the area, try this hotel. A super helpful staff. Ask for Nancy. She is a superstar.

"Great hotel"
duanemullen52, 29 Juillet 2022

I can't say enough about the staff and the value of this hotel.I am there at least 100 nights a year.I being alone in my travels have many choices as to where I stay but always stay at Surestay Laredo,tx.Can't beat the hotel or the area.

"Always Enjoyable Stay"
X8977TWlarrys, 05 Juillet 2022

Anita, Seve, Joey, Steve, Lilly, Juanito and others are committed to ensuring all guests are made as comfortable as possible. You can't find a more respectful group of people who get their joy out of making others feel truly welcomed and valued.

"Not a good staying option"
Fabian M, 19 Avril 2022

Since our arrival the appearance was not good. Not good service an the desk. Once in our room. We found a dirty room, quite different than pictures. The sheets were dirty too, the smell in the room was unpleasant. In general the stay was not good at all.

"Dirty & expensive considering the condition"
wason5386, 06 Avril 2022

This was the worse BW property I have ever stayed in. A big departure from my usual BW experience. Very dirty uncarpeted floor and stained pillow cases. Curtains that would not close. In hindsight, it was probably a good thing we had to leave before breakfast!

"Simply Exceptional"
X8977TWlarrys, 15 Décembre 2021

SureStay by Best Western Laredo is the only place you should consider staying while visiting Laredo. Rooms are well appointed and comfortable and staff from Front Desk, Housekeeping to Maintenance go far above and beyond to make you comfortable and welcomed. I have spent more than 95 days at this hotel and I wouldn't stay anywhere else if it were offered free.

"Cozy and quiet"
derrickw44979, 26 Mai 2021

I've been staying at this property for 2 yrs and it is very cozy and quiet . The beds are super comfortable and air conditioners in room are perfect for hot summer weather . Staff helpful when in need and location is surrounded by variety of amenities for guest convenience

"Thank you to STEVE from Laredo"
JamesMilk123xyz, 01 Février 2021

Steve from the Laredo Texas location was very gracious and understanding when he realized we were traveling with someone who is fully handicapped and confined to a bed, he adjusted rooms to allow us to have one on the 1st floor with a parking spot directly next to it when there were no rooms on the 1st floor available. God Bless Steve!

"Ok place "
leed809, 10 Janvier 2021

The hotel is on a busy intersection so you do hear the road. The room itself is comfortable and spacious with a king size bed the bathroom though is a bit on the small side if it's 2 people in the room it would be tight. No breakfast available unfortunately. They do have a pool but it was too cold to use.

"good price and clean"
DonBruno63, 25 Mai 2020

was surprised about the good room size, the comfortable bed and the clean room. I expected for that low price a not so good room. Big TV, clean fridge, Microwave .... good job guys! only the maintenance should come faster. Shuttle included!

ulugo70119, 19 Mai 2020

THEIR STAFF! Joseph, Mario, Steve ... Ms. Aurora! There's something special about the staff at this hotel, something that is rare these days, but they all possess it and that is the fact that they are authentically genuine nice human beings and that is EVERYTHING! I came to stay here by no choice of my own, but I am blessed to have been here and to have been around them. I have travelled to many places around the globe and have stayed in places who boasted about the number of stars in their rating and service .... but not ONE of them holds a candle to this place and the people behind it! Thank you SureStay staff - I am so happy I “landed” here! THANK YOU!

"Best value in Laredo"
Leonijeepy, 23 Février 2020

Joe has done an amazing job remodeling and maintaining this facility. They really take care of truck drivers, and get to know you by name. The location is ideally situated to shopping and dining. Probably the best value in Laredo.

"No hot water"
LUXOR_2019, 23 Février 2020

If you happen to stay here, make sure you ask the person at the front desk if they got any hot water running. Got up this Morning. And no hot water. Couldn't take a shower. And they wouldn't refund my money.

"Nice place friendly staff"
L3634QPronm, 10 Février 2020

The staff at checkin was great. He made you feel welcome and a guest. Not just another person. Breakfast was basic but was not expecting much based on price of room. This is a good place for a nights rest.

"Comfortable Stay"
SSanchez956, 04 Février 2020

Comfortable bed,Refrigerator,microwave,iron,ironing board,coffee maker,beautiful swimming pool plus coin operated washer/dryer room and property located within walking distance of shops and restaurants.and continental breakfast.what more do you need for a great price!!

"Warm Breakfast, Great WiFi, Pet Friendly, Large Rooms"
vazquezdivadh, 11 Janvier 2020

Great price, center location, Texas shaped waffles & yogurt with coffee for the perfect breakfast. Pet friendly so we got to pet other visitors pets. Wifi never failed. Large comfortable beds, Large bathrooms and best mirrors ever! Definitely a bargain...oh and friendly bi-lingual staff. Would stay here again.

"Surestay Laredo, Texas"
donmC4365BS, 08 Novembre 2019

Surestay Laredo, Texas is my first choice when I travel to Laredo. The staff is friendly and efficient. The hotel is a great value, located near shopping and restaurants. They make it easy to enjoy a stay in Laredo.

"Price paid to service received relation is good"
Alberto_takeda, 18 Septembre 2019

Services received by paid price is good. Only request would be to have a small place to do office work, we had to work on caffeteria, but it is not an isolated space and tables are too small, there was no enough space to put three lap top on them.

chantev17, 17 Septembre 2019

Great place to stay. Quiet rooms near restaurant and shopping within walking distance. Everyone smiles and speaks to you. Room was clean slept like a baby not a fan of all the big hot covers being on one bed but that's just my personal preference.

"Come stay at the Sure Stay Laredo"
Zelda C, 22 Août 2019

The Sure Stay is in a convenient location, easy access to I-35, a variety of food and the mall. The rooms arw spacious and clean. The manager, Joseph, goes beyond the call of duty to provide service and staff is helpful, they keep the room clean.

"Great place to rest"
diatrucking1, 24 Juillet 2019

I am for sure coming back. Customer service was excellent. Easy check in, and even easier check out. Would recommend it to my friends. Can't wait ti visit again and get good night sleep. Stuff very friendly.

"Pleasantly Surprised"
businesstraveler965, 25 Mai 2019

I had a great stay! It's an older budget friendly motel, but the interior was freshly painted and modern, with tile wood look floors, nice furniture, fluffy comforter & plump pillows. The desk had an outlet with charging ports for my phone & laptop, with more charging ports over the nightstand. I felt comfortable leaving my ladder & tools in the car overnight because I could park right outside my door and the neighborhood looked very safe. They had a continental breakfast, but it's also right across the street from a couple of fast food places. If I ever go back to Laredo I would definitely stay there again.

"Don't stay here"
Garland H, 05 Avril 2019

Small room, old hotel that needs a much needed facelift, Microwave but no outlets to power it. No elevator. Would not consider staying here again. Hotel clerk was the only bright spot in the stay and was very understanding and willing to upgrade.

"Great hotel"
Linda T, 24 Février 2019

Read the reviews and worried about our choice to stay at this hotel. We expected the worst, but were pleasantly surprised at how nice and clean the room was. Great staff. We will definitely use again!

christinagomez100292, 08 Mai 2018

My husband and me stayed in this hotel and we loved it,I would definitely recommend this hotel. Excellent staff very friendly,Nice rooms they didn't smell bad at all when we walked in they Smell nice, restrooms super clean, We really loved this place. Thanks

"Revie "
DayTrip736890, 21 Octobre 2017

On the month of October I booked a room in Paradise Inn, in Laredo Texas. I was extremely satisfied with the service that was provided to me while my staying at the hotel. Starting of with the great front desk service by Ms. Yessenia and politeness. I was very impress with the remodeled rooms which were very neat and clean.

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