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Best Western Premier Hotel KC Speedway Inn & Suites, Kansas City

4.5/5  - basé sur 873 notations.
10401 France Family Drive, 66111-1905, Kansas City, United States - Voir l'itinéraire

Il n'y a qu'un seul hôtel qui offre des tarifs exceptionnels, des chambres accueillantes et une situation imbattable à proximité des courses de NASCAR® : le Best Western Premier KC Speedway Inn & Suites. Séjournez dans cet hôtel de Kansas City pour avoir toutes les attractions de Kansas City à votre portée. Notre hôtel se trouve à l'entrée du circuit de course du Kansas - qui accueille les palpitantes courses de NASCAR® - juste en face du stade de football de Kansas City et à seulement quelques minutes du nouveau casino Hollywood Casino, de la galerie marchande Legends, de Cabela's, de Nebraska Furniture Mart, du centre-ville de Kansas City et bien plus encore ! Les enthousiastes de sport seront heureux de pouvoir assister aux matchs de saison des Kansas City Royal et des Sporting KC Soccer. La base militaire de Fort Leavenworthest également proche, ce qui fait de cet hôtel proche du circuit de courses de Kansas City le lieu de séjour idéal pour rendre visite à vos amis et à votre famille. De plus, proche de nombreuses entreprises de la région - comme Cerner Corporation and Sprint -,et équipé d'une salle de réunion pouvant accueillir jusqu'à 40 personnes et d'une salle de conseil pour jusqu'à 14 personnes, le Best Western Premier KC Speedway Inn & Suites est parfait pour les voyageurs d'affaires aussi. Après une journée palpitante à Kansas City, revenez dans cet hôtel charmant et non fumeur et relaxez-vous dans une chambre ou une suite spacieuse et confortable, équipée d'un réfrigérateur, un four à micro-ondes, une cafetière, un fer et une planche à repasser, un sèche-cheveux, l'Internet haut débit, une télévision LCD 107 cm, des matelas à plateau-coussin ainsi que d'autres équipements de catégorie supérieure, dont la possibilité de connecter votre iPhone®, iPod® ou votre ordinateur portable pour regarder la télévision ou les systèmes de haut-parleur au-dessus du lit. Des suites et des chambres avec balcon avec une vue sur le circuit de course du Kansas ou sur le stade de football Livestrong sont également disponibles sur demande. Les autres équipements disponibles dans cet hôtel de Kansas City incluent un délicieux petit déjeuner complet gratuit avec des crêpes fraîches tous les matins, un salon sur place, une piscine intérieure relaxante et un centre de fitness. Réservez votre chambre dès aujourd'hui dans le meilleur hôtel de Kansas City. Passez un excellent séjour !

Best Western Premier

Hotel KC Speedway Inn & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 873 voyageurs
Note attribuée
Excellent
603
Très bon
174
Moyen
50
Médiocre
23
Horrible
23
CONSULTEZ LES AVIS POUR
En couple En couple
173
En famille En famille
406
Escapade entre amis Escapade entre amis
71
Professionnel Professionnel
155
Voyage solo Voyage solo
25
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Best of Best Western"

5
19/09/2018

Was in Kansas City for The American Royal World Series of Barbecue. Stayed at the hotel three nights. This facility is the best all the way around. They have a great staff, everyone is friendly and helpful. The hotel and the grounds are well maintained, and very appealing. I normally stay with Best Western, because they are usually the best. Best Western Kansas City Speedway is the best so for. Thanks for a great stay.

"Nice hotel and nice location"

4
04/09/2018

This hotel is a standard but convenient hotel. Employees are very friendly. Rooms are standard, maybe little dark. Breakfast is simple but good. Always coffee and water available in lobby. Hotels doesn't have a restaurant for dinner but nearby is a nice outlet mall with many restaurants easy to access by car or even on walking distance. The maintenance of the hotel is very good. Internet is working well.

"Enjoyable"

5
04/09/2018

We stayed here for two nights and thoroughly enjoyed the stay. The bed was comfy and the curtains did a stellar job in blocking out the light....that's important if you like to sleep in. The indoor pool (awesome twisty slide included) was nice and clean. The hot tub was also very clean and very relaxing. The area feels safe. You can walk a half a mile and be surrounded by lots of eateries, a massive movie theater, and more stores than you have money. This place is definitely recommended in my book.

"Clean and friendly "

5
03/09/2018

This place is well maintained and clean. Manager does a great job selecting good staff that are very personable. Spacious dining area with free hot breakfast. Room had a nice layout and the decor was well above the typical BW.

"Family fun"

5
01/09/2018

Best Western Speedway Inn is located very close to Sporting Kansas City soccer stadium, Tbones baseball field, Kansas speedway, lots of shopping and eateries. The hotel is very nice and the staff are great!

"Having a bad night"

4
27/08/2018

Was having a bad night tire blow out on interstate we did not have a spare we had to limped it to the hotel , it was late. We where checking in Ricky was very nice and gave me an upgrade and took care of us

"Our usual KC stay"

5
22/08/2018

The location is amazing. We love staying here for Sporting KC games, but we also enjoy staying here in general (near events, shopping, and food). The rooms are simple, spacious, and clean. The staff is always kind and helpful. We've stayed here many times over the past 5 years and plan to stay here many more. For all these perks, we also feel it's very reasonably priced.

"Family getaway"

5
12/08/2018

Family getaway just begore school starts. Hotel is in great proximity to Legends outlet mall. Great restaurants close by as well. Room was clean, staff was friendly. Wife loved the lemon water in the lobby, I like the tea in the lobby.

"Wonderful Hotel"

5
10/08/2018

The location was great. It is right across the street for the speedway race track, close to the baseball fields, the Hollywood Casino, 15 restaurants and bars. The hotel was clean and the details were great. The room numbers on the doors were race cars, the lamps had gas paddles to turn on and off the lamps. The staff was helpful and friendly.

"KC Sporting Game"

4
06/08/2018

Could NOT ask for a better location when visiting for a Sporting Game. Literally right across the street. Lobby was inviting, room was clean and comfortable, bathroom was clean and shower pressure was good. Truly enjoyed our stay. Will definitely be back

"WONDERFUL EXPERIENCE"

5
05/08/2018

A most wonderful experience at this hotel. Staff and facility were totally off the chain. The breakfast quality was excekkebt, The intimate bar was quaint enough to cause the atmosphere to be respected and safe.

"Wonderful"

5
04/08/2018

we arrived late in the evening and the young man was very knowledgeable and easy to talk to. The rooms very very spacious and very quiet, very clean. the breakfast was very Delicious, the bed was perfect and pillows were awsome

"Legendary"

5
01/08/2018

Great hotel, great location, and truly superb staff that quickly became family! Indoor pool with slide that is excellent for kids, inexpensive lobby bar that is great for adults, and complimentary full hot breakfast with many options. Legends mall, soccer stadium, and restaurants all within walking distance. Fantastic customer service...my first choice for future business and personal trips to KC. The entire staff from management to front desk to the maintenance staff went out of their way to make this an exceptional stay on every level. I have traveled extensively for work over 20 years and this is the first review I have ever felt compelled to write. Very well done!

"Quick get away "

5
01/08/2018

We recently stayed and had a great time. Beautiful place, great location near shopping, Casino, and restaurants. Staff was friendly and very helpful. Ricky at the front desk was super great and very helpful. Breakfast was your average free breakfast but no complaints at all. We would defiantly stay again. One thing I wish they had was an out door pool.

"Our “go to” for Sporting KC games and shopping"

5
31/07/2018

The staff is courteous and quick, room is clean, and breakfast is great. Can't get any closer to the stadium. Shopping is also close and convenient. Stayed here on multiple occasions and never let down.

"Great staff and property. Will stay here again."

5
27/07/2018

Rashid and his entire staff are absolutely first-class. I recently had an extended stay here for work and the staff constantly went out of their way to attend to our needs. The property is in excellent condition, well-maintained, and rooms are spotless.

"Good stay"

4
24/07/2018

Good place to stay. The chlorine in the pool was a little strong but overall kids had a good time. Had good features for the price and the rooms were clean. Check in and check out was easy. Breakfast was good.

"nice hotel but disappointing breakfast and pool"

3
23/07/2018

Stayed here for 4 nights. The location is great, right next to shopping outlet mall, movie theater and tons of restaurants. The rooms were adequate size, they were clean and the shower was great, lots of good water pressure. However, the breakfast was very disappointing for a Best Western hotel. We always choose Best Western hotels and usually enjoy the breakfast, especially the waffles but this hotel was such a disappointment. They had a pancake machine that pushed out chewy pancakes, did not have a waffle maker and worst of all the gravy was COLD EVERYDAY! The biscuits were hard 2 of the 4 days and the eggs were runny. When we told the staff about the cold gravy she just shrugged her shoulders and ignored us. It's sad when the best thing on the hot breakfast menu is the cold cereal. Also, if you have smaller kids who love to play in the pool there isn't much room to do that in this pool. There is a cool water slide, which is great for older kids and adults but the pool itself is so small the drop off for the water slide takes up most of the space. There is certainly not room to do any lap swimming. Unless your kids are decent swimmers or over 5 feet tall, this is really not a kid friendly pool.

"Met all our family's needs"

5
22/07/2018

Hotel was clean, and I'm a little picky when it comes to that. Kids loved the pool/slide. Breakfast was great every morning. Every staff member I came in contact with would go out of their way to help us with such a positive attitude. Felt like they really wanted to make sure our needs were met and never seemed put out or busy. We travel a lot for sports and it's not something we see too often. We stayed for 5 days and every staff member we came in contact was amazing.

"Nice spot to stay"

4
16/07/2018

Hotel was nice, close to a lot of activities, I would stay here again. The room was big with a nice sitting area, but both the furniture and the bed were pretty uncomfortable. The desk was very nice for the work I needed to do.

"good value stay"

4
15/07/2018

The hotel had a nice appearance inside and out and the staff was very pleasant. The indoor pool was very fun as it had a slide that the kids had a blast on. The breakfast was on par with other hotels that offer breakfast, not bad but not great either. Still, much better than so called

"Great room with very helpful staff."

5
14/07/2018

We found this on Trip Advisor, a good top. Very nice room at a very reasonable rate. It must be off season for the Speedway. There is a lot of shopping in the immediate area. Did I me toon there is a lot of shopping in the immediate area? It was by far the most comfortable bed I slept in at a hotel in a long time. It has a hide bar in the lobby that doubles as the breakfast area in the morning. I recommend it if you are traveling to or through KansasCity, KS.

"Good stay..nice hotel"

5
05/07/2018

Nice place to stay. Was impressed with hotel. Clean rooms, nice beds, very roomy. The pool was awesome with a cool slide. Nice breakfast and bar area. We used the washer and dryer which was nice to have at hotel. The only problem I had was a new staff member did my booking wrong and I was charged a substantial amount more than I should have but it was taken care of and refunded back after about a week.

"Fun "

3
02/07/2018

Had an amazing time here the track is always fun I do wish that the seats were a little updated on a hot day it is not fun sitting on aluminum and the concession stand is quite far away still we do plan on returning

"Nice Hotel Great Location"

4
30/06/2018

This is the second time we've stayed here and it didn't disappoint. Our room was clean and conveniently located on the first floor. The only small negatives are the harsh lighting in our room (101). The lighting almost seems industrial, not warm at all. The second thing would be the lighting in the indoor pool area. It's so dark in there that I thought they forgot to turn on the overheads, but all the lights they had were on! That's it. Besides these two small points it's a great, friendly place to stay.

"Great location"

5
20/06/2018

This was a great location for us. Good restaurants and shopping across the street. The gentleman at the front desk recommended and casual place with great bbq. The bar was hopping but the drinks were worth the wait

"2018 Road Trip"

5
07/06/2018

As I continue my 2018 West road trip this will be my third Best Western on this trip. I will say this one is one was very nice. Very closely located to a mall and restaurants. My room was very nice and clean. The pool was a little small but no big deal for me. beside a lot of kid was using it with the two story water side. The breakfast was the best out of all my Best Western stays on the road trip. I want to give a special Thank you to the front desk person "MANDY" she took special care of me.

"Happy Stay!"

5
03/06/2018

I was extremely happy with the hotel, staff, my room and the extras that came with my stay. It was convenient to shops, restaurants and activities. Families will enjoy the slide at the pool and the free refreshments in the lobby. My 10-year-old gives it 5 stars.

"Such a Cute Place to Stay"

5
30/05/2018

This hotel was great. The staff was very friendly and very eager to help with anything we asked for. The room was nice. The whole hotel was very cute. The pillows and beds, oh man. They were THE best. I had the best sleep of my whole week of traveling at this hotel. The hotel was clean and maintained, which is always a plus. The pool may have been small but the slide was a lot of fun. My only suggestion is to maybe lower the chlorine levels (just sitting in the room, our eyes were stinging from the levels). The free breakfast was great. My favorite part was the pancake maker!

"Cleaniness, room odor"

1
25/05/2018

Good location. Room had an odor. Housekeeping never made up our room as we were gone for 6 hours during the day. The phone wake up service was poor. The staff was friendly. The lobby and breakfast service was pretty well done.

"Great value for price, great location"

5
25/05/2018

Great value and quality for price, great location. We enjoyed the Kinetico filtered water in theroom. A very nice and unexpected touch. Bathroom lights should be brighter. Staff was pleasant and helpful. They even booked our next stay in a different city and state.

"Extremely dissapointed"

1
21/05/2018

My girlfriend and I have used this motel multiple times always high priced which isn't my point my problem was the absolute disgusting conditions of the 3rd floor and staircase. Vomit on the wall and carpet in the stairwell food chunks in lobby bathroom the top floor had an AWFUL ODOR OF SEWEGE THAT STUNK UP THE ROOMS AND ANY SINK/SHOWER DRAINS!!!! We won't be returning

"Race weekend stay"

3
13/05/2018

My husband and I stayed here during race weekend. Unfortunately my review won't be positive due to the cost of the room, which was very expensive in comparison to what we initially had booked and for simply a bed to sleep in. We even had a “great discount” and it was double the price of other nearby hotels (3-3.5 star). We liked the hotel for the proximity to the speedway (walking distance). The wifi when we were at the hotel was spotty and only worked when it wanted to. We approached the staff and they advised us it was “a busy time”. The pool area was rated well but we never made it as we were away from the hotel the majority of the day/evening and it closed by 10pm! The breakfast was good and varied. The room was ok, a standard 2-queen bed room. There were really no major concerns other than the fake eye lashes we found in our bed (yuck). Next time we are in Kansas, we likely won't stay here and would find something more affordable.

"Run for Girls Marathon"

5
07/05/2018

Excellent service and amenities for all age groups, quiet rooms, walking distance to area attractions, safe and clean area. Thirty minutes to airport, numerous restaurants all walking distance. Plenty of free lighter parking

"Great location"

5
30/04/2018

Loved the breakfast and hot tub. The pool had a slide which was cool and a different activity in most hotels. Very nice decor inside and outside. I had a enjoyable stay and will come back. Also loved the location, close to the speedway.

"Not Bad"

5
29/04/2018

I like this place because it has nice clean rooms, a bar and a cool hot tub and pool with a slide in it for the kids. The staff is friendly as well. They do have rooms with balconies but I believe they are all queen size. This is the 2nd best place in the Legends.

"Been there twice...will be back again!"

5
29/04/2018

The Best Western Premier KC Speedway Inn & Suites is a GREAT place to stay when in the KC area. It's location is practically next door to the speedway (obviously), Legends shopping center, Nebraska Furniture, Hollywood Casino, and loads of places to eat. All this, and you will still have a very quiet retreat with your room. Great breakfast also (real eggs!!!). You're also close to anywhere via the highways, so this is really a great place to call your temporary home.

"Cosy stay"

4
16/04/2018

It is a lovely little hotel. Clean and accommodating. Great slide at the indoor pool if you have young kids. Decor is a little outdated and rooms are not well lit but it is super clean and the staff is great!

"KC Getaway"

4
04/04/2018

Close to many amenities, easy access from interstate. Pool smaller than it appears in pictures online and murky, not friendly for toddlers. Rooms were clean and good customer service. Good breakfast, need additional seating in that area. Would stay again because of location.

"EXCELLENT!"

5
04/04/2018

Wonderful stay, friendly staff, excellent housekeeping! Room was big, clean, and bed was comfortable. Bathroom was super clean! Breakfast was great and the area (Legends) was perfect for food and shopping! Can't say enough good things about our stay! Definitely will stay here again!

"Spring Break"

5
27/03/2018

Very helpful staff that gave us a great deal. A kid friendly pool with a great water slide. The free breakfast was great with a lot of choices. Our room was spacious that included a sofa bed and 2 tvs.

"Family Fun"

5
26/03/2018

very nice hotel with a small but fun pool for the kids. good breakfast with lots of choices. rooms were nicely updated and large rooms to be able to fit the family outing. balcony was nice as it was a good view of the speedway.

"Only one minor thing"

4
25/03/2018

Really liked this hotel. The nice check in staff, clean room, pool etc.. Large bathroom with great towels and accessories. Loved the stay until I laid down. Mattresses are like sleeping on a slab of marble. Woke up needing coffee and 2 Aleve.

"Wanted to like it "

1
19/03/2018

The only good thing about this hotel is the convenience of the location to shopping and activities and right off the interstate. We stayed in a king room. We liked the set up but it was not that spacious to have a toddler bed in. We liked how the bathroom sink was separate from the shower so others could get ready while one showered. The bed and sheets were so uncomfortable. Our neighbors on our floor were loud at 2 am when coming back from their activities. You can hear suitcases roll on the tile near the elevator which is really annoying at 2 am. The pool/hot tub was nice. However the slide is dangerously fast in our adult opinions. Our child wanted to do it but we would not let her because I went down it and it shot me under water. I would use caution when letting certain age kids use the slide. The breakfast was awful. Slimy eggs, over done sausage. The pancake machine was cool though.

" Comfortable Hotel"

4
16/03/2018

We stayed one night at Best Western Premier. The room was spacious. The hotel is fairly new so everything is up-to-date. Other reviews that I have read prior to our stay highlighted the cold temperature of the pool and this was the case with our visit as well. The room was quiet which was great for a good nights sleep. We would definitely stay again. This is also a pet friendly hotel which I do not know when I made my reservation so next time will bring our special fur baby with us.

"Love"

5
14/03/2018

Best hotel I've ever stayed at, the staff were up beat and nice. The pool was great with a slide and hot tub. I recommend 3 floor with a balcony overlooking the speedway. Got shopping at the and movies at the lengends.

"Pleasant stay "

5
09/03/2018

Was in town from March 5th to March 9th 2018 for work. There were two of us in a junior suite. Room was clean and tidy. Two (!) TVs in the room. Breakfast was a nice touch. Sadly, never had a chance to get to the pool. Front desk staff was very friendly and resourceful. Overall, a good experiences

"Awesome place to stay!!"

5
28/02/2018

Super nice, accommodating staff, awesome breakfast bacon, eggs, biscuits and gravy, fruit, cereal, yogurt...room was wonderful with my favorite part being the tv speakers above your head so it felt like surround sound, nice pool, very nice bar...will stay here again for sure! Close to casino, shopping, entertainment

"Recharge & Fill your empty glass! "

5
18/02/2018

Absolutely the most generous hospitality we have had at a hotel stay. Staff is very kind. Good advise “Never pour from an empty glass, one must recharge sometime-maybe even daily”! Thanks Kala! There are a few places to choose to stay. But we'll stay here more often!

"Amazing hotel and staff"

1
09/02/2018

This truly is the number 1 Best Western hotel anywhere in the country. We've stayed at Best Western and other properties from Minnesota to California. The staff here was friendly, helpful and professional. The free breakfast included real, not over cooked, eggs and crispy bacon. We will definitely stay here again while traveling through Kansas City.

BWGMKansasCity_KS, General Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you Debra for your amazing review. We are Happy to hear that you enjoyed your stay with us. Unfortunately, you gave us one out of 5 instead of 5 out of 5 which lowered our score. If you can please adjust your rating so we can be on top. Thank you Kindly

"Family stay"

5
06/02/2018

Very nice hotel. My son loved the slide and the pool and hot tub were both clean. The breakfast was good with a wide variety of selection. The area with legends the sporting kc arena and the speedway is awesome. We will definitely be back in the future

"Great experience!"

5
29/01/2018

Great experience. Helpful employees. Great access. Wonderful accommodation. Room was comfortable. Bed was very good. Lobby was excellent for sitting and talking. Parking was convenient and well lighted.

"Best Western Premier KC Speedway Inn & Suites"

5
25/01/2018

Located right next to speed way, in very nice area. Clean rooms helpful staff, and nice hot breakfast. Pool has a water slide which my six year old son loved. Will stay here again when back in the area.

"Best Hotel. Deserves Top Rating."

5
19/01/2018

The hotel is easy to get to, is very attractive inside and out, has friendly desk clerks, best breakfast of any hotel we've stayed at, very nice rooms, comfortable beds, nice amenities in the room. Absolutely loved staying there!

"Great place to stay."

5
18/01/2018

Everyone was very friendly, rooms and breakfast was excellent. Great slide in the pool area for the kids. Laundry areas available. Close to the Legends mall and a lot of resturants and shopping. And if you like nascar it is right next to the speedway.

"Exceeded expectations"

5
03/01/2018

This location exceeded our expectations. We have stayed in a lot of Best Westerns but this one was one of the very best we have found! The sound system in the room was great, the free hbo was also good. The room was clean, spacious and comfortable, employees were great and it was quiet even though full of kids. We just wanted a weekend away to relax we had tickets to see Kid Rock and other than that we never left the room!!

"Thanks for a great rate"

5
02/01/2018

All good in KC for a complicated surgery procedure because I got an affordable safe and quiet rest and was able to be better focused on the procedure and ultimately had a faster recovery because I had rest

"Our weekend getaway"

4
28/12/2017

This is our favorite place to stay when we are in Kansas city. Very friendly and helpful staff. We were not happy with the bathrooms shower but after check out the staff put in a work order. We will go back again.

"Christmas Stay"

5
27/12/2017

Excellent hotel. Staff was very friendly and helpful. Rooms were clean and very comfortable. Hot Breakfast was great. Actually had real eggs and not powdered. We had a great time in the pool with the slide & hot tub with our kids and grandkids. Excellent location by the Legends Shopping Mall, racetrack, ball diamond and soccer stadium. I would definitely stay here again.

"NCAA Volleyball Tournament"

5
26/12/2017

My friend and myself stayed at this Best Western to watch the NCAA Division 1 Volleyball tournament, the location was extremely convenient, the hotel was very clean, the staff was very helpful, and it was an all around great stay. We had some off hours due to the tournament so we were able to meet everyone from the third shift people, to day shift, and maintenance everyone was polite and helped us anyway they could. Definitely coming back!!

"Love love love this hotel!!"

5
26/12/2017

This is the 2nd time my daughter and I have stayed at this hotel, and it will be the only one we will ever stay at in KC. The staff is exceptionally friendly and helpful, the rooms are wonderful, and we have always gotten the amazingly warm pool and water slide to ourselves, which really brings out the kid in all of us! The breakfast is great, with a cool pancake making machine and lots of choices. I really cannot speak highly enough about the hotel, the staff, and the perfection of our stay.

"Friendly & Professional"

5
19/12/2017

Dedicated, professional and qenuinely caring staff. Each person we spoke to were well informed, thoughtful Listeners, found answers when they needed and were a pleasure to talk too. Also pleasant sincere smiles. A can so mind set. ??

"Excellent customer service!"

5
18/12/2017

We were in town because our daughter was having surgery at Children's Mercy hospital. The staff was very helpful in changing our reservations when they had to change schedules at the hospital. Sophia was our favorite! ??

"Championship Weekend"

5
18/12/2017

I knew it was going to be a spectacular weekend for the NCAA D2 National Championships when we pulled up to the entry of this hotel!!! The location to Children's Mercy Park and the Kansas City Speedway is PERFECT. Nearby is shopping and restaurants, too. If you are planning to visit Kansas City, Missouri, check into getting a rental car as taxi service to the airport, The Plaza, as well as the Power and Light District was about $50 to $70 each way.

"Beyond Perfect for what we needed"

5
18/12/2017

We were attending an event at the Children's Mercy Park. We were surprised to see that if it was any closer, it would be attached to the park. The rooms were clean, and the staff made us feel like family. MINOR downsides, the water pressure was so low, it could barely rinse my hair, and the internet was fairly slow. Other than that, perfect. I will stay there again for any future events at Children's Mercy Park, or Kansas Speedway

"Fabulous Christmas Travel"

5
17/12/2017

Sophia at the front desk was fabulous during our arrival and when we checked out in the morning. Hotel was decorated beautifully for the holidays and the breakfast staff was quick and efficient. No problems at all during the duration of our stay.

"Best hotel in the legends area."

5
03/12/2017

The hotel is great, clean rooms nice staff. The bar is very convenient. Close to resteraunts, and shopping. Management and staff are very courteous and make sure your stay id very welcoming. Would recommend to everyone.

"Good location"

4
02/12/2017

The hotel is in a good location. Close to restaurants and shopping. The hotel was clean. The breakfast was good. Normal hotel breakfast options. The pool has a water slide. At night the pool area is very dark because it is poorly lit.

"Staff"

5
01/12/2017

The front desk lady that was working when we checked in was awesome helpful and nice. As well as the maintaince tech working politeness from both the rooms very comfortable and homey we will be back many more times.

"Beautiful Hotel in Spectacular Location"

5
27/11/2017

This hotel is clean, nice, comfortable and in the best location for shopping, entertainment, sporting events, etc. Loved our stay here! Only one regret is that I didn't have more time to spend at the hotel.

"Great place to stay with kids. "

4
26/11/2017

Hotel was clean, beds were comfortable, front desk staff was awesome. Breakfast was good and had several options including pancakes, bacon and eggs, biscuits and gravy, fruit and many other choices. The pool was warm and water slide was fun. Right by the speedway.

"Excellent "

5
25/11/2017

This was our first stay in this hotel and location. We will definitely stay again. The location is great for shopping at Legends Outlet, Nebraska Furniture Mart, Cabelas, and other stores. There are many restaurants to choose from as well. The hotel had quick and easy check in. The staff were all friendly. We had a king room with fridge, microwave, and safe. The bed was comfy and the room was clean. It was very nice to have bath towels that were luxurious. The air conditioner / heater unit was relatively quiet. The complimentary hot breakfast was good. There is coffee, hot water, tea, and water available in the lobby. Pool, water slide and hot tub were a bonus.

"Most Hospital and friendly hotel my wife and I have stayed at!!"

5
23/11/2017

I normally don't write reviews but after my stay here I had to. Manager, front desk, breakfast crew, housekeeping & night crew were all extremely friendly and hospitable. Several times they went above and beyond to make our stay special, we were taking some time away to celebrate our anniversary and they definitely made our stay special, if we are ever needing a hotel in the area again I know right where I am going to go again! Nice rooms, clean rooms, great atmosphere, good workout room, awesome pool and hot tub, incredible location (lots of fun things to do with great fast-food and sit down restaurants) with plenty and VERY nice hot breakfast! Again we were blown by the quality and the customer-service that they offered, INCREDIBLE!

"Great Hotel near the Legends"

5
20/11/2017

KC Speedway Inn and Suites is perfectly placed to put you within walking distance of all Activities near The Legends. We had a suite that was large enough for my family to spread out a little and the pull out sofa bed was novelty enough to keep my pre-schooler out of mommy and daddys bed. The kids loved the water slide at the pool and were stoked to have bacon among the breakfast items.

"All I can say is wow, wow, wow"

5
19/11/2017

I checked into the Best Western Premier KC Speedway Inn & Suites, Kansas City, Kansas expecting a great place to stay because of it being a Best Western property but I was truly floored by the ultra-modern decor in the lobby, the dining area and most of all the room itself. This property competes with some of the best I've stayed in in major cities around the country. I believe you would be hard pressed to find a better bang for the buck.

"Worth the price"

5
14/11/2017

Good staff. Nice rooms. Complimentary breakfast. Decent size pool area with jacuzzi. Decent fitness room for a hotel. Fairly priced. I cant complain about my stay at all. I would stay at this property again.

"Nice Hotel, Cold breakfasst"

4
13/11/2017

The hotel was wonderful. Very pretty. Staff friendly and helpful. Love the coffee/water/tea station in the front of the hotel, but the check-in desk. Only issue - cold breakfast. Turn up the burners and there would be no issue.

"family vacation to KC"

5
08/11/2017

This hotel was very nice and clean. The bed was very comfortable and my kids loved the pool with the slide and breakfast included is always great for a big family. The food was very good and fresh. This is a great little getaway next to TONS of things to do in North KC - we will be back when we can watch soccer next year.

"Another great stay."

5
02/11/2017

We were back to this hotel last night. Another great stay. Tiffany welcomed us late last night and was super to upgrade us to a King Suite because we were Best Western Members. She made us know she cared about our stay. Super night service. Never got to see my Star as the bar was closed when we arived. Got in late...... See you in a few weeks Star. Room again was super clean. Christina checked us out in the morning and was super nice. Breakfast was excellent and eggs are real, not out of a bag. My wife loves their biscuits and sausage gravy. Will stay again soon. Our favorite hotel.

"Great Hotel"

4
28/10/2017

This hotel is in a great location near airport, local restaurants, shopping and family activities. Staff is very helpful and friendly. Will stay here again. Rooms are clean and updated. Bar area is very nice. Breakfast was good.

"Great place to stay for Nascar weekend"

5
25/10/2017

Very close to the track and a great place to watch the haulers leaving the track. Most of the guests are race fans and share the fun of the two race weekends. The breakfast is wonderful and all the staff members are helpful. If we decide to shop at Legends, this would also be a great place to stay.

"Best place to stay in KC"

5
25/10/2017

Close to shopping and Great KC food and speedway. Helpful staff great service and very comfortable beds and rooms. The overall appearance of the Bestwestern Premiere is just that Premiere black granite pillars in the lobby and rooms with balconies. Great place to stay!

"Excelent service and nice rooms"

4
24/10/2017

The service at this hotel is A one. The rooms were clean and nice. The beds and pillows were great. Will stay here when in the area again. Great attractions and shopping close by. Plenty of wonderful restaurants close, some with in walking distance.

"lesliercr"

5
23/10/2017

Great hotel close to track & restaurants The Staff is wonderful & rooms are great The breakfast area is clean food is great when you walk in hotel the lobby has a very home like feeling The front desk staff is very helpful

"Nice Hotel and staff"

5
20/10/2017

Great hotel and staff. I've stayed here over 50 nights in the past few months. The hotel is very nice and the staff is even better. The breakfast is great to start the day and the bar is a relaxing place to end it. I will be returning for business anytime I'm near by.

"Awesome stay, beautiful hotel"

5
17/10/2017

Great hotel to stay in, excellent customer service excellent clean quiet rooms. Will be back again. They make you feel like you're a part of a family. This is my home away from home from now on. Keep it ip guys.

"They make you feel like family!"

5
14/10/2017

This location has just about anything you need and some extras! The staff is very friendly and attentive to your needs. It is in a great location very close to shopping and all kinds of food/restaurant options. The speedway is just outside the door also. Great pool and fitness area. The rooms are comfortable, up to date and very clean.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking the time to complete a review about your recent visit with us. We greatly appreciate your feedback. We are so pleased to hear that you enjoyed your stay with us and were able to take advantage of some of the great amenities, shops, and restaurants while you were here. Please let us know if we can be of any assistance when planning your next trip to Kansas City. We look forward to seeing you soon.

"a most comfortable stay"

5
09/10/2017

Upon arrival the clerk was very cheerful and helpful. All during our stay we had no problems and were very comfortable. I asked for Tylenol and was given all I wanted. On check out we were asked if our stay was good. It was.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking the time to complete a survey about your recent visit. On behalf of our entire team, we are so glad you enjoyed your stay. Please let us know if we can be of any assistance the next time you are in Kansas City

"Everything was Great"

5
09/10/2017

I can't complain about anything at this hotel. The staff on the front desk was very helpful, the breakfast was good and our room was clean and everything worked. The location is great for shopping or going to the races.

"Great place"

5
03/10/2017

The staff is the friendliest and most helpful ever. My children love the pool. There's a slide in the pool. The rooms are very plush. The beds are extremely comfortable. We love the breakfast. Everything from fruit to eggs. Best hotel breakfast by far.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking time to complete a survey about your recent visit with us. We appreciate your feedback as it allows us to deliver excellent customer service to you and future guest. We are so glad you enjoyed your stay and the amenities, including breakfast and the pool area. Please let us know if we can be of any assistance the next time you are in the Kansas City Area. We look forward to seeing you soon.

"What a great place to stay!!!"

5
02/10/2017

The staff was super friendly and went above and beyond to make you feel welcome and comfortable. Breakfast was delicious with many choices to choose from. The room was clean, comfortable and quite. Had a great pool with an amazing slide. Close to The Legends, Kansas Speedway and many great places to eat. We highly recommend staying there.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking the time to complete a review about your recent visit with us. We greatly appreciate your feedback. We are so pleased to hear that you enjoyed your stay with us and were able to take advantage of some of the great amenities, shops, and restaurants while you were here. Please let us know if we can be of any assistance when planning your next trip to Kansas City. We look forward to seeing you soon.

"Nice place, fair price"

5
29/09/2017

We stayed here because of the TripAdvisor rating. It is a very nice place for the money. The staff is very helpful. The breakfast is the best you could desire without someone waiting your table. Rooms are roomy. Clean. I'd definitely recommend this place.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking time to complete a survey about your recent stay with us. We are so happy to hear that you enjoyed your stay and the amenities. Please let us know if we can be of any assistance next time you are in Kansas City

"Loved it!"

5
25/09/2017

They had a great pool, hot tub, and the slide was amazing! The room was very clean and comfy. Looooved the balcony too! Staff was awesome and very helpful and friendly. However, Bar was insanely over priced!! BYOB!! Lol

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking time to complete a survey about your recent visit with us. We appreciate your feedback as it allows us to deliver excellent customer service to you and future guest. We are so glad you enjoyed your stay and the amenities, including breakfast and the pool area. Please let us know if we can be of any assistance the next time you are in the Kansas City Area. We look forward to seeing you soon.

"Close Access to Kansas Speedway for Scouting 500"

5
25/09/2017

Hotel was extremly nice, but a bit pricey for a 2 night stay. Used no amenities as we were staffing the Scouting 500 at the Kansas Speedway. I will stay here again the next time this even is held. Staff was very nice at check in and out. Access to the Kansas Speedway is excellent, could not get any closer!

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking the time to complete a survey about your recent visit with us. Your feedback is very important to us, and it helps us deliver amazing customer service to you and our future guests. We are so happy you enjoyed your stay. Please let us know if there is anything we can be of any assistance in booking your next stay with us.

"Top notch service; comfortable rooms"

5
25/09/2017

Every member of the staff was friendly and went to great lengths to make my stay exceptional. Rashid in particular was great but it was across the board. The rooms are comfortable, great beds and TV/sound system. Maybe the decor needs a refresher, but I wouldn't change a thing. Value-for-money, location, comfort, breakfast, staff...excellent.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking the time to complete a survey about your recent visit. Your feedback is very important as it helps us to make each and every stay, for you and any future guests, amazing. We are so happy that you enjoyed your stay and found your room to be very comfortable. Please let us know if you we can be of any assistance the next time you are in Kansas City Thank you again.

"Nice location "

4
11/09/2017

No complaints. Nice hotel and location. Out balcony door wouldn't lock, but we didn't call maintenance. I'd stay again. We had to get towels from downstairs one day and they were really concerned about why. We slept in so no one could clean our room. Liked that they were concerned. I wasn't. ;-)

"Outstanding Customer Service"

5
05/09/2017

All Best Western Hotels should be as nice and accommodating as this hotel and staff! Walking in from the outside, past the fountain, was inviting. The hotel lobby was open with lots of seating, light, and clean. The staff we dealt with during our stay, especially Rashid, were warm, welcoming, and super customer service oriented. The lobby area had a small bar where one could purchase evening drinks, an extra area for kids to watch tv, a coffee/water bar, and a small grocery area. There were lots of tables for the morning breakfast spread (lots of options), which is included in the price of the room. Although we did not use them, there was a swimming pool with a slide and a workout room indoors as well. We were upgraded to a balcony room and enjoyed sitting outside and having a drink. The rooms are large and clean. Lots of outlets everywhere, free wifi, and the beds were very comfortable with a selection of pillows. My only recommendation would be to have a mirror above the desk so that when couples are staying there, one person could use that mirror (for putting on makeup, etc.) while the other was showering, etc. The hotel was within walking distance to the speedway, Nebraska Furniture and a little longer walk to the Legends Mall and restaurants. There was also a shuttle available to and from Hollywood Casino. Parking was readily available at no charge. We would definitely recommend this hotel and, once again, appreciate the customer service we received while there.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking the time to complete a survey about your recent visit with us. Your feedback is very important to us, and it helps us deliver amazing customer service to you and our future guests. We are so happy you enjoyed your stay. Please let us know if there is anything we can be of any assistance in booking your next stay with us.

"Best Western for American Royal BBQ"

5
04/09/2017

The hotel was close to the location of the American Royal BBQ. All staff members were pleasant, friendly and helpful. The hotel has many amenities. The rooms are large with comfortable beds. I would recommend this hotel and I would stay again.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for taking time to complete a survey about your recent stay with us. We greatly appreciate your feedback. We are so pleased that you enjoyed your stay and the amenities included with your room. Please let us know if we can be of any assistance the next time you are in Kansas City. We look forward to seeing you soon.

"Nice location..."

3
03/09/2017

...but the service is lacking. We stayed Fri-Mon, and never once did they make up the room. We had to snag towels off of a sitting cart. For the price you pay, you'd expect a clean room. The breakfast is average, no better or no worst than motels a third the price. The room is noisy from traffic noise and people stomping on the roof. On the plus side, the beds are comfortable. There is a large TV in the room, which is nice to watch a football game on. Parking is adequate. Desk staff are friendly and efficient. I could not recommend to a friend.

"I really wanted to give 5 stars"

3
02/09/2017

I really wanted to give this place 5 stars. It has a great lobby, great breakfast, great room, surround sound in the room, etc. Everything was great until I woke up the next morning. I turned back the covers and found yellow stains throughout the comforter. There were multiple stain spots that looked like they had been there awhile. It definitely turned me off and made me feel gross that I just slept in that. They definitely need to clean their bed comforters more often.

"Wonderful Hotel"

5
01/09/2017

Staff was very helpful and friendly from the check in to the check out..Breakfast was excellent! Lots of choices and staff was awesome at making sure everything was filled and hot. The beds were very comfortable and room was clean. I didn't have a chance to use the pool but it looked very nice and fun with the slide. Overall had a great experience and would stay here again!

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for completing a survey about you recent experience with us. Ensuring everyone has a wonderful experience with us is very important, and I am glad you enjoyed your stay. Next time you are in Kansas City, please let us know if we can be of any assistance.

"Amazing"

5
28/08/2017

This is the best Best Western I have ever stayed at. The rest should model themselves after this one. The breakfast had a lot of variety and the food was good. We had an issue with a toilet breaking and it was handled quickly and efficiently.

"Very nice and comfortable stay....."

5
27/08/2017

The area is called The Legends....very happening with tons of shopping and restaurants. We were here for the 3 week early surprise birth of our grandson. The rooms are very clean and well appointed. I was disappointed in the price gouging on Sunday night for the solar eclipse crowd....which we weren't even there for. Our room on Sunday night was $233 compared to $103 - $107 each night after for the week. The room had the nicest smell when we walked in. We had a king bed, fridge, microwave, iron, Hamilton Beach coffee maker, hair dryer, huge swivel television (lots of channels), desk area, sitting chair/ottoman, very cold A/C. The bathroom had just a shower with granite walls and toilet. The vanity was outside the bath area with granite sink. It was big enough for my toiletries and my husbands. The closet had a safe and hangars inside. The closet door was a full length mirror and another full length mirror was hanging on the wall. There is a separate faucet at the sink that has filtered drinking water dispensed from it. The lobby is beautiful and well kept with lemon water and iced tea offered all the time. The grounds are very nice. We really enjoyed the complimentary breakfast which had tons of choices. I can't imagine anybody not finding something they like for breakfast. The eggs were always hot, fresh, and tasted real! Check in and out were VERY easy. We would definitely stay again.

"Five Star"

5
24/08/2017

I cannot say enough good things about the property/staff and amenities. I have stayed three times in six months. The last visit my family came and had a blast. The consistency they maintain is something that the staff/management and owners should be proud of. I can't wait to have an excuse to go back.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Mr. Salazar- Thank you so much for completing a survey about your recent stay. It is always a pleasure to have you stay with us when you are in town. It is great to hear that you enjoyed this stay and previous stays. We always look forward to having you stay with us. Next time you are in town, please let us know if we can be of any assistance.

"Eclipse stay"

5
23/08/2017

I've stayed here many times for work and was very satisfied. When I knew I'd be in the area with family, I didn't even check anywhere else. We're extremely glad we chose this hotel. If I come back to the area I will definitely stay here again.

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you for completing a survey about your recent stay. I am so glad that you enjoyed your trip with your family. Hopefully, you were able to see the eclipse while you were here. Next time you are in town, for work or vacation, please let us know if we can be of any assistance. We look forward to your next visit.

"Excellent customer service!"

4
22/08/2017

We had an alarm clock in the room that we couldn't master, called the front desk and Hannah was rectifying the situation within a couple of minutes. The next day engineering addressed the bathroom sink (slow drain) and replaced a lightbulb. All requests were handled promptly and courteously. We would stay here again!

"Wonderful"

5
22/08/2017

My family and I found the staff super friendly--even in the wee hours of the early morning when my little boy decided that he was "starving". We bought some snacks downstairs at the front desk and the staff was very helpful and friendly. Outstanding breakfast. Clean and comfortable rooms. I haven't tried the pool yet, but it looks good. It's indoors. Overall, having a wonderful experience so far.

"Great Hotel"

4
21/08/2017

Reasonable price for a nice hotel. Room was clean and had extras I don't often find in other hotels. Breakfast was really good. Lobby was very nice. Staff was helpful. Close to the casino and Kansas Speedway, as well as The Legends. Will definitely come back!

BWGMKansasCity_KS, Front Office Manager at Best Western Premier KC Speedway Inn & Suites, responded to this review
Thank you so much for taking time to complete a survey about your recent stay. I am glad that you enjoyed your stay. As you know, there are many options for lodging in the area, and we are so happy you chose to stay with us. Please let us know if we can be of any assistance the next time you are in Kansas City.

"Always Good"

5
14/08/2017

Very consistent with every stay. We never are disappointed. The staff is very friendly and the hotel is always very clean. The onsite breakfast is very good with many selections to choose from. We have not had the same luck with other BW locations in the upper Midwest .

"Really shocked"

1
12/08/2017

Beautiful hotel, impressed walking up to entrance, thats where it ended. One person in front of us, i overhear the clerk tell him there is no internet or cable because a storm the previous night knocked it out, Why did you wait 20 hours to have someone come work on it, fine whatever. We had no idea parking was going to be attrocious because of soccer gamer across the street. Lot was just about full, the spots that were available were extremely hard to get in to because for some reason they let electric company trucks take up 2 or 3 spots per truck. Pool was frigid, there were no towel in there, when i asked the clerk for more towels. He said sorry there are none because everyone takes them back to their rooms, ???and what you dont get them daily???, how do you not have towels, you are a hotel, you have to have extra towels, give us normal ones not the sandpaper ones with the blue stripe. Simple Simons comes highly recommended by reviews and the hotel, probably because they sponsor the keys, I highly recommend you order somewhere else, disgusting, ive had better frozen pizza, the crust was like cardboard, the kids didnt want to eat it because the sauce was spice hot, the cheese had no cheese pull because it was cold. trying to go to sleep at 10, was a frigin nightmare, The kids running back and forth upstairs and down the hall hollering, because the soccer game was over, pounding the floor and walls for almost 2 hours, complaint to the front desk yielded no result, i put ear plugs in and finally went to sleep. wouldnt have been so hard but the hotel bar closed at 9 on a sunday, how stupid. Breakfast was decent, except the stupid pancake machine that makes rubber, at least they had plain scrambled eggs.

"After a slow start, great place to stay"

4
10/08/2017

Had to wait 15 minutes to get room, without much explanation. After that, this hotel was great. Room was nice, pool was great and it was in a great location. Will definitely look at staying here again the next time I am in KC.

"Best hotel of our trip"

5
07/08/2017

My husband & I were driving home to Chicago from Colorado. We stopped just outside KC to rest halfway through our drive home. We found this hotel online and called while driving to get their last available room that night. When we arrived, I was impressed by the lobby decor and offerings of coffee (both regular & decaf), hot water, ice tea and water infused with cucumber. I suddenly wished we were staying more than one night! Our room was an accessible room (i.e. handicap) and was huge! For two adults, there was plenty of space to move around and place luggage. The room's a/c was turned way down which made it super cold in the room. This was the only negative. The next morning when we went to shower, I discovered they offer Bath & Body Works shampoo, conditioner, lotion and soap. I was again impressed! Bathroom was clean and shower was hot. We missed the free breakfast due to our late arrival the night before and sleeping in the next morning. Overall, I would recommend this hotel. As we left, we could see it was by a lot of shops and restaurants. Great location off of I-70. My only regret is that we found this hotel on a whim and couldn't stay longer.

"Very satisfied."

5
06/08/2017

Very satisfied with our stay. Nice amenities, swimming and hot tub super fun and clean. Beds were on point. Breakfast was great. Priced a little high. Overall Great rooms and even better customer service, thanks Best Western!

"Great spot. "

5
06/08/2017

Our family mini vacation to KC every year had us staying together Best Western Premier this year. The rooms were great, beds were comfortable and the staff was super friendly. Our daughter loved the pool with the slide. Will stay here at Christmas.

"Not for business"

3
04/08/2017

I do not recommend this particular location if you're traveling strictly for business. There was a lot le families and a lot of noise. The location however is working distance to the mall and restaurants. Also, housekeeping uses a lot of bleach to mask the funky smell of the lobby. Also, the rooms do not get clean thoroughly. I purposely left things like a strand of hair on the sink counter just to test my theory and I found it where I left it.

"Clean and fun"

5
03/08/2017

We only stayed for one night but the price was great, the kids loved the pool and slide, the room was clean and beds were comfy. The breakfast was good too. I was most pleased with the staff and how kind everyone was! Everyone we ran into was so nice and helpful! We will be back for sure!!!

"Stay here"

5
03/08/2017

I had a great trip to KC and utilized their meeting room to host a two day business meeting. This is a great location with just about anything you could want located nearby. If you are looking for a great BBQ joint to stop by on your stay visit Roscoe's and you'll thank me

"Family friendly"

5
02/08/2017

Friendly, clean, great breakfast. Rooms were nice! Television speakers were in the ceiling above the head of the beds! Great spot! Check out was fast and easy! Breakfast was busy, but employee was interacting awesomely with consumers! Food was always full!!

"Lovely Time"

5
01/08/2017

The hotel staff was very welcoming. We were impressed with the 24 hour availability of lemon-infused water, iced tea, and various coffees in the lobby. The room was cleaned and smelled fresh upon entry.

"Stay at the hotel"

5
29/07/2017

The hotel was very nice had not problems and staff was always there when we needed them was there for family reunion would love to attend again good good good you must stay there the only thing that was not good was the pool had to much chlorine that it would burn your eyes and make the kids sick with a lot of coughing through the night

"Great price and very clean room for the Speedway area!"

4
26/07/2017

The rooms are very clean, the pool is great for the kids, and it is a great value considering how close you are to the Legends mall, the casino and the Speedway area. The bathroom in particular was very modern and original. I felt like I was in a 5 star hotel.

"Canada visitors"

5
25/07/2017

The staff was extremely helpful especially Hanna. We were a group of 15 from Canada and we felt very safe in this hotel and everything we needed was within walking distance without the business of being in a city. Hanna arranged transportation for our whole group which was extremely helpful for us as we wanted to lots on a budget. Our kids were very excited to return after a tournament to show Hanna there medals. We would for sure use this hotel again. Thanks to Hanna, Steve and Matt.

"Tired hotel"

2
25/07/2017

Good location and you can tell it's been used. Needs to some TLC to repair and replace things. The bedding had stains on them and the mattresses were worn and stained. Chlorine level in pool area was tough to manage. Maid service came by to only give us new towels and didn't clean the room.

"JSC"

5
24/07/2017

Everything at this hotel was excellent - great breakfast - staff very knowledgeable and courteous. The rooms are always kept clean by the staff. Congratulations to KR for her 5 years of service. We have visited with her since we started coming to this hotel. We do recommend folks try this hotel out. There is an indoor pool, and weight room for those that need to relax. Thank you Best Western Legends - what a wonderful place to stay.

"ADA Accessible and Blood!!"

3
22/07/2017

Beds were not queen size (fulls) and not pillowtop--they were not comfortable :( We came back from long day of activities, room was tended to yet when we pull our newly made bed sheets back, the linens were stained with dry blood on our "clean" sheets! The beds were smaller than queens and not pillow top. However, our room accommodated my daughter's wheelchair. Bathroom big and nice. Still baffled as to why the hotel would designate a 2nd floor room to a wheelchair bound person when stairs are not an option for quick escape....

"Tsuruoka nationals"

5
19/07/2017

We had a great stay at Best Western Premier KC Speedway Inn & Suites. All the staff were extremely helpful and friendly. The breakfast was great a good variety of breakfast items to choose from. Overall a successful trip. I would stay there again.

"Not impressed at all!"

3
18/07/2017

This was my first stay in a Best Western and I was not impressed at all. The location of the hotel was good, very close to shopping and restaurants. Upon entering our room, I immediately noticed the stains on the floor and that our bed was poorly made. The sheets were coming off the side of the bed before we even got on it and the room just did not appear to be very clean. There was dust all over the bathroom walls, fingerprints on the mirrors and mold/mildew on the shower curtain. The carpet in the hallways was coming up and the floors near the elevators were very sticky. The only thing that was good was the comfortable beds. I couldn't access the wifi with my laptop in the room and kept getting kicked off. The indoor pool was nice but we barley got to use it because the chemical smell inside was so bad that my eyes were burning while my son was swimming so we had to leave. They had complementary coffee, water and tea in the lobby all day which was nice. The breakfast in the morning was okay, the usual oatmeal, yogurt, cereal, fruit, muffins, juice, soda, eggs, pancakes, bagels and sausage. The day we went down for breakfast they opened it about 20 minutes late. I would give Best Western another try but if I am ever in Kansas City again it won't be at this location.

"July 18, 2017"

5
18/07/2017

It was a very clean and nice hotel. I had a birthday party for my daughter and 6 guests. They enjoyed the pool slide and the location being close to the Legends. The staff was very friendly and went out of their way to meet our requests.

"Nice Place"

5
17/07/2017

I like this location. Restaurants and shopping are nearby. They have a great breakfast with real eggs and a good selection of other items. Lobby and breakfast area is very clean. The staff is very helpful. Not just the staff at the lobby, everyone is very nice.

"trip to kansas soccer time"

5
14/07/2017

Well another year and another visit to the Best Western KC Speedway, and once again everything was fantastic. The rooms were great, clean and well outfitted. The beds and the pillows were the best, slept like i was on a cloud. The staff, in particular Rasheed and Christina were the best as always. This was our eighth year using this Best Western, and I can tell you we will be back. The location to sports, casinos, stores and restaurants can't be any better. Thanks Rasheed

"Love the BW!"

5
13/07/2017

Great room! Great location! Small enough hotel to seem more personable! Friendly staff! Secure environment! Easy access to major highways! Close to shopping and restaurants! Will definitely go back if ever in the area!

"Great amenities but 70's decor and questionable cleanliness"

4
12/07/2017

Great location, good price, great free breakfast, free Wi-Fi, great amenities but room décor was slightly outdated (dark brown/orange comforter and carpet) lumpy bed and pillows. Also I started sneezing immediately once I entered room - not sure if due to pet hair or dust.

"Most Comfortable Bed"

5
12/07/2017

We stayed in several hotels on our driving trip across country. This was the nicest one that we stayed in and wished that we had more days to spend in KC. The bed was the most comfortable bed that we've experienced in a hotel in a long time. I could have slept for days! The hotel staff were nice and the amenities were excellent.

"Awesome place, where are the staff?"

4
11/07/2017

Comfy bed, nice lighting, super clean rooms, nice updates in rooms....but had trouble finding staff for check in, bar, breakfast and check out. Ended up going downtown for drinks since no bartender at 8pm.

"Family vacation"

5
05/07/2017

The people were very nice and helpful. The rooms are clean and comfortable. Breakfast was good. We originally went to another motel we had reserved online, but when we pulled up it was very unclean looking. We cancelled our reservation and went to this motel. We were very happy!!!

"Great Place"

4
03/07/2017

The hotel was really nice. The rooms were large and comfortable. Big TV and great sound. Hookups for every electronic device known to man - all at the same time. Breakfast was good. The food was hot and prepared nicely. Coffee, water and tea are available all day. The bar opens at 5. The hotel staff was very friendly. Overall a great stay.

"Satisfied"

5
03/07/2017

I was very impressed with the quality of service I and my family receive during our stay. Keep up the good job. I'll always recommend your hotel to friends and family members. We enjoy the breakfast, my son went to swim in the pool. We met other people there that became our friends.

"Great place"

5
02/07/2017

I am on the road a lot. This is my favorite hotel I have ever stayed at. The staff is great. It is located close to shopping and some great food places. The staff takes good care of me. Almost like being at home.

"BEST WESTERN PREMIER KC SPEEDWAY"

5
30/06/2017

Our overall experience was excellent. Staff very helpful and friendly. Breakfast was a huge variety and all was very good. Overall value for the night was excellent and rooms were clean. We had a wonderful experience.

"Comfortable & Welcoming"

5
29/06/2017

We stumbled onto this hotel several years ago when it first opened. Since that time we have made a point of returning to it each time we are in the area. Simply stated, this hotel offers a comfortable and welcoming experience. From arrival in the parking lot all the way through departure, the staff makes the visitor's experience pleasant. We enjoy the variety of the breakfast bar and the comfort of the lounge area and lobby. Our room was clean and comfortable. Great countertops and access to charging outlets. Love the decor too! We shall return!

"Amazing Hotel"

5
29/06/2017

This hotel is great always clean and super friendly staff I always enjoy staying here. They have great amenities the slide in the pool for the kids and a bar for the adults. Definitely recommend staying here if your in the KC Kansas area great food up the street also

"great stay"

5
28/06/2017

awesome from check-in to checkout breakfast was hot and delish with a staff starting with Hannah at the desk all were terrific If I I come this way again there is nowhere I would rather stay Please check it out you'll see

"Weekend getaway"

5
28/06/2017

Best western premier kc speedway inn and suites is a great place to stay. The staff is friendly and helpful. The rooms are nice, the beds are comfortable.The location is great for shopping, eating, Skc soccer games, tbones baseball games and so many other activities in the area.

"Nicest Best Western"

5
28/06/2017

By far the nicest Best Western ice stayed in. Pool with slide was great for when my kids came to see me. The breakfast might have been the best complimentary meal I've eaten at a hotel. Rooms are spacious and some have a nice balcony which was convenient for me being a smoker as this is a non smoking hotel(which I prefer)

"KC Speedway BW"

4
22/06/2017

It's a nice comfortable hotel. Clean rooms, comfortable beds. Just passing through Kansas City and was surprised by availability of rooms on Sunday near Basehor (aka Bonner). Hotel staff was pleasant and helpful. Near the Speedwayand other sporting event areas.

"The Best Hotel I have ever stayed at"

5
20/06/2017

I came to Kansas city for my sons appointment at the Children's Mercy Hospital and found this hotel to stay at it looked great and near the mall and that was a plus at check in the lady was amazing I wish I could remember her name she was sweet and knew what she was doing and did it very well, as soon as I got to my room I was amazed the tv was huge as well as the bed I even had sound machine the bathroom was big there was a separate faucet for drinking water make up removers good shampoo and conditioner and more and the shower was amazing it had to be the best shower I have ever had in my life the swimming pool was heated and had a 2 story slide the next morning my breakfast was not the best I have ever had but it was ok after breakfast my one year old and I went out side and he played in the water fountain and then we walked to the racetrack that was very cool my trip was great and this hotel made it very fun!!

"wedding blues"

2
19/06/2017

no parking available 95% of the time, was asked to move my car so someone else could park in the spot i had. wedding party until 1:00-2:00 a.m no sleep until around 3 then breakfast was null n void it was to packed and ppl were not getting up and considering others wanted to eat so ate else where

"My KC speedway stay"

5
13/06/2017

The staff went out of their way to make my stay comfortable and pleasant. It's was the third time there and highly recommend it. There lots of restaurants close by. The Cabela's and Nebraska furniture mart across from the hotel.

"Family Getaway"

4
12/06/2017

We took the grandkids for a short getaway. The Pool and Slide were great. Breakfast was very good. Hotel staff very friendly. The beds were very comfortable - slept on the fold out couch with the granddaughter. Not the best but it was a fold out couch.

"Beautiful hotel close to the Speedway"

5
12/06/2017

This hotel is beautiful with many amenities and is walking distance to the Speedway. The rooms are spacious, clean and very comfortable. All of the staff are very helpful and pleasant. It was nice to relax at the indoor pool and hot tub after attending an all day event at the Speedway. We will definitely be staying here again.

"excellent stay"

5
11/06/2017

the staff was very friendly and helpful, i loved our room, the colors, the pool was fun. however the sloped sides through me off. i wish i would have had the time to stay longer. the breakfast had an excellent variety of food.

"Expensive Night"

4
08/06/2017

This was a nice hotel, but because of upcoming events, the price was jacked up dramatically. My stay was there for the day before. The $300/night rate did not match the quality. It was a nice hotel....but not THAT nice! Basically stayed there because it was the only option available.

"Best hotel for games"

5
06/06/2017

Close to stadium and staff is great! Make reservations as they usually fill up. Never had a problem and we stay here for every home Sporting game. Legends mall has a lot to offer as well and plenty of food places.

"On the way to CO"

5
04/06/2017

Comfortable room and friendly staff made the stay very pleasant. We stayed in a room with refrigerator and microwave. The room was spacious and pleasantly remodeled. Internet was not in working order the day we stayed. Filtered water in the room was a very nice bonus feature.

"Nice room, nice staff"

4
03/06/2017

Room was really comfortable. Large screen TV in the king size room. Clean and higher class feel than the usual Best Western, but YOU WILL PAY FOR IT. One benefit to help increase the value is free warm breakfast. Food was tasty and lots of choices. Pool area and workout room looked well kept but we did not use. Perfect place for Sporting KC or speedway event!

"Just a soso experience this time around"

4
30/05/2017

Have always enjoyed top notch service at this location in the past, but on this visit, the lighting, or at least location of lamps was poor. Made the room seem to dark most of the time in the evening. The breakfast was less then good for my wife and I on this visit. Normally it is good, but the scrambled eggs were burnt, only one slice of wheat bread was available, the oatmeal container was out, and the decaf coffee was out. It has been busy during past visits, yet the meal was wonderful. I am just not sure who was at fault this time around. I only know I was not satisfied with the kitchen staff on this visit. The rooms are clean and well kept, water was hot, and bed comfortable.

"Very nice hotel. "

4
28/05/2017

Room was clean, breakfast was good, and in a great location. The slide at the pool was great for the kids. The staff was very friendly and helpful. Definitely will stay here again. I would have liked to see the hot tub jets work in the pool area.

"Very nice hotel"

5
19/05/2017

Clean room, comfortable beds, good breakfast and great location but a little pricey for those who don't use all the amenities offered. I like that there are rooms with balconies. It made it convenient for my husband to go out and smoke without having to go down to the parking lot. You just have to keep the door closed if smoking.

"Great place to stay for Nascar weekend"

4
17/05/2017

We have stayed in this hotel for several years because it is very close to the track, so we can walk and avoid traffic. It is also fun to watch the haulers leave the pit area. The employees are welcoming and the breakfast is wonderful. The rooms are clean and

"Nice staff, clean motel!!"

4
11/05/2017

It was a nice motel, great stay, and courteous staff!! The rooms were nice, the pool had a slide, and the breakfast was great! I felt the place was very clean and a great value for the money! Thank you!

"Great Hotel"

5
11/05/2017

Great Hotel...location, clean,decor ,surround sound in your room,staff and just what you would expect from Best Western Premier hotel.I travel extensively and always stay @ Best Western hotel's this HOTEL one of the best !

"Always a Great Place to Stay"

5
11/05/2017

I use this facility for professional training classes and the staff and facility have always been top notch. The students love their rooms and the breakfast served each morning. Afternoon drinks are always available and near by is shopping galore.

"Great getaway"

5
08/05/2017

We throughly enjoyed our 2 night stay at the Best Western KC Speedway Inn & Suites. This was our second stay and plan on it again (and again). The staff is very professional, warm and knowledgeable. Great amenities in a very neat area of Kansas City; especially if you enjoy shopping!

"Typical BW"

4
08/05/2017

This hotel met expectations and is average. We had a very short stay so we did not take advantage of all of the amenities (breakfast, pool, exercise room). Staff was friendly and always checking in. Seems newer, but price was high. You are definitely paying for location.

"Great staff"

5
29/04/2017

The staff was very friendly and very helpful. I always got a smile and a greetings when entering or exiting the hotel. The hotel is clean and comfortable. Would stay there any time I am in that region.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Great bed"

4
24/04/2017

We found the room to be clean and quiet, with an excellent bed. The light control was better than most, as the valance helped keep light out of the room. The breakfast was quite good and replaced quickly.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Great but a couple issues "

3
13/04/2017

There's much to like about this hotel. Nice Lobby, friendly front desk staff, good breakfast, and great location. The room itself seemed a little worn but, it had some nice touches. Speakers in the ceiling above the bed for the 42 inch tv, a magnifying mirror in the bathroom, great complimentary toiletries, and filtered drinking water were appreciated. Nice big shower as well. The cleanliness of the room was iffy. I noticed things like dust on the Kleenex cover.. thick dust that hadn't been touched in awhile. Popcorn kernels and debris on the floor in between the bed and night stand. Little things like that. Those may seem small but many years ago as a summer job as a teen I cleaned hotel rooms at a Best Western in another state and the cleanliness standards were extremely high. I notice those little things as they were things I was taught to look for as a maid at a BW. One other issue.. the bed was uncomfortable. Both my husband and I tossed and turned the three nights we stayed. To be fair we have a very good bed at a home so we are used to a top of the line mattress. We travel a lot and we've had much better beds in past hotels we have stayed at.. to be fair though we've had much worse as well. We do recommend this hotel. The good definitely outweighs the little issues I noticed and nowhere is perfect.. especially at this price point.. for the money it was a good value.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We now have a few new housekeepers that are keeping up with the Best Western standard. The cleaning issues have been addressed. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Mini Vaca"

5
11/04/2017

We really had a wonderful overall experience here. My family and I were on a mini vacation and stayed in this hotel for the first time. The rates were a little high however my kids loved the slide. I wish the pool would have been a little bigger but it was good. The breakfast was amazing and definitely a perk so we didn't have to pay extra for that too. Great place! This will be our go to hotel from now on.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Must Stay Here"

5
10/04/2017

The staff is fantastic and the pool with slide phenomenal!! Pick eaters no problem BW has an awesome breakfast selection!! If it's just the two of you the onsite lounge is wonderful. Do not second guess this hotel it is worth it!!!!!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Not Bad"

4
08/04/2017

Stayed for 3 nights while at a training class for work. The staff I encountered were all friendly and attentive. The breakfast in the morning was good and the staff stayed on top of making sure everything was well stocked. The room is dated and average, the bed was fairly comfortable, the bathroom area was clean. Overall not a bad experience, I did not use the swimming pool or fitness center so no review of those areas.

"Much much nicer than we expected."

5
07/04/2017

We were wanting to stay near The Legends so we couldn't combine business and a birthday and have plenty of options to celebrate. What a lovely surprise this little gem of a hotel was. We thoroughly enjoyed all the amenities.

"Fantastic hotel to stay at when in Kansas City, KS"

5
04/04/2017

I was pleasantly surprised with everything at this hotel. Beautiful from the outside and fantastic inside. Fantastic staff and great decor. The room was clean, quiet and the staff super friendly. The place is friendly and laid back and made me feel very comfortable on a long stressful business trip. Bob

"Best in KC"

5
27/11/2016

Amazing everything! Star the bartender is awesome. We had family in town for funeral, got the bereavement rate. They let us gather in the lobby lounge area to mingle with each other. On both nights we were there we all were down in the lounge area talking, lots of seating and a wonderful atmosphere. There is a two-story waterslide for the kids and the grown ups too. All of the staff was wonderful I will definitely stay there again if we are ever nearby. Highly recommend.

"The best in KC"

5
25/11/2016

Amazing staff, clean rooms, convenient location! My husband and I travel a lot and we always stay at this location. We have never had a complaint here. Great location to walk to entertainment, shopping, sports events or dinner.

"Great hotel"

5
15/11/2016

Very nice hotel..great staff only down fall is you don't have control over the temperature in the room cant get it to cool below 70 and the beds are way to soft woke up to a hurting back..would stay here again!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Great Stay! "

5
15/11/2016

We loved this hotel! The breakfast was amazing, which is important for my family of 4, it also saves a lot of money. Our room was spacious and clean, the pool was very fun with a waterside, the employees were nice. Overall a very enjoyable stay.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Updated Rooms make for a nice stay"

4
15/11/2016

This hotel is a good value for being so close to downtown and the convention center. It is not new and posh - but is clean and rooms are quite nice - equipped with coffee maker, micro. and fridge. Good value

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Maid service"

3
07/11/2016

Excellent hotel, great room. Would have been a wonderful stay had they provided maid service, Wasn't very happy about that. A note seemed to imply that our schedule wasn't convenient for them, so they skipped us,

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sorry for the inconvenience. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Excellent hotel experience"

5
04/11/2016

I could not be happier with my stay at the Best Western. The staff went out of their way to accommodate me after I made an error in scheduling. Everyone was so kind and attentive. Both of the rooms I stayed in were beautiful and spacious and the whole facility was spotless.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Moving across country"

4
03/11/2016

Right across the street from sports stadium! Clean, good service, and a lovely free omelet breakfast. With in walking distance from a couple nice restaurant's without having to cross any major streets. Would definitely recommend.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Great value and very nice, clean hotel"

5
31/10/2016

The hotel was clean and nice, and had a more upscale feel than most Best Westerns we've stayed in before (it is a Premier). The breakfast food was the best breakfast I've ever had at a hotel. Check-in was simple, the bed was comfortable. Overall, a wonderful stay and we will stay here again!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Very Nice and New"

5
26/10/2016

Immediately across the street from Sporting KC Park. Nearby to all the shopping and entertainment in the Legends area. Has a bar in the hotel that opens at 5 PM. has free hot breakfast including scrambled eggs and biscuits and gravy.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Clean and comfortable"

5
25/10/2016

We love this hotel! We stay on 3rd floor with the balcony that over looks Kansas Speedway! Such an easy short trip to the track and plenty of restaurants nearby. Oh yea, and the CASINO!! We recommend this place to everyone!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Great stay"

5
18/10/2016

Stayed here for the race weekend. Great hotel. Was able to walk to the track. Very clean, nice big rooms. Breakfast was ok. Nice pool with hot tub and water slide. Will stay here again. Lots of stores and restaurants close by.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Best Western Preimier - Great Choice"

4
10/10/2016

The pool had a water slide which my son loved. The breakfast was good however the same everyday including Sunday. Clean hotel, friendly staff. I stayed for a week with my 10 year old son. He felt he was living in luxury.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Nice Place"

5
09/10/2016

Very nice stay. Likes that all staff was so happy and friendly. Rooms cool and clean. A location was the reason for the stay. Breakfast was ok i would have liked more choices. Next time I am in the area will stop by because of service.

"Our KC getaway"

5
28/09/2016

Great place to stay; clean and comfortable room. Great location--lots of shopping! Good restaurants in area. Movie theater (including IMAX)--lots to do without having to drive if you don't want to. Excellent staff!

"Perfect stay as always"

5
26/09/2016

I've been to this Best Western many times and have never had a bad experience. Very clean. Staff extremely gracious and friendly. I love having fresh water and iced tea waiting in the lobby. Bar staff, Starr especially, very friendly and knowledgeable. This is the perfect location also, right beside Legends.

"Best Western KC speedway"

5
24/09/2016

This hotel is in a very good location, has great staff to answer questions and provide directions, clean rooms and comfortable beds, better than average breakfast. I stayed for business but would like to return around Christmas for the shopping at Legends

"Amazing all around"

5
20/09/2016

Angie at the front desk was AMAZING! She went out of her way to help me. Great customer service. Beautiful Hotel and décor.Love this hotel.!!!! And the Location???? OMG If I could ever get my corp office to schedule meeting at race time would be freaking amazing. Literally feet from inside the track. You could say you were at the races from the balcony and not even buy a ticket. Wished pool, hot tub were bigger and lighting was better but they did the trick..

"Perfect Location"

5
14/09/2016

This hotel was perfectly located for the people I needed to see in the Kansas City area. The environment was pleasant and the staff very helpful and welcoming. The room was well-appointed. I'll definitely be back!

"My home away from home.friendly,clean, quiet and efficient!"

5
12/09/2016

best hotel experience possible.everything is comfortable, clean and works well. the staff has always been friendly, professional and attentive.the morning breakfast is excellent. you don't need to look anywhere else when you are in the western Kansas city area.

"Best hotel stay ever!"

5
07/09/2016

When making reservations for this hotel we forgot to ask about parking with a boat. The front desk said the hotel was almost full but let us park in the hotel's check in area, nice! The room was clean, the bed very comfortable, and the surround sound system was a nice touch. First hotel I've stayed in with surround sound. Being Labor Day weekend the hotel was full of kids, yelling and running down the hallways but once our door closed we didn't hear a sound.

"Do not pass up this hotel!!!!"

5
06/09/2016

Everything about this experience was amazing. When I first called I used the number on Trip advisor and ended up calling a customer service number that is used to book reservations not the actual hotel. After booking my reservation through this system I immediately searched for the number of the actual hotel. Due to the time we were arriving and the short notice of the booking and I wanted to be assured that everything was set in stone before making our trip. The staff was more than accommodating to our needs. After calling the hotel Kim answered the phone and was very helpful. She scheduled my early check in and assured me she would tell the person coming in after her our plans so there was no confusion. Needless to say when we got there everything was taken care of. Our room was ready and so were our keys and check in was very quick and simple. Tiffany was the front desk clerk when we arrived and she did everything she could to make our stay as comfortable as possible including letting us borrow a box fan (my husband and I forgot ours and cant sleep without it.) Every employee we communicated with was extremely friendly and helpful. At one point our keys to our room stopped working and Christine fixed them for us immediately so there was no inconvenience. The rooms were clean and stocked nicely. Oh did I mention they have a two story slide in the pool area. It was crowded when we first arrived but by later that night it had cleared out and was the perfect experience for my husband, daughter, and I. This hotel really is better than a home away from home and I would highly recommend it to anyone in the area. Beds were comfortable, shower was amazing, beautiful hotel and super convenient location. The hot breakfast provided was delicious and had a ton of options. Check out was quick and simple. We absolutely will be staying again in the future most definitely.

"Very Clean"

5
01/09/2016

Safe location, Friendly staff, Very Clean and affordable. Stay at this hotel when I am in town for events all the time. Would recommend to anyone staying in the KC Area. Easy to get to and shopping, food and events right there.

"Great place to stay!"

5
19/08/2016

Amazing hotel with awesome staff!!! Mad respect for Angie at the front desk, always a smile on her face and is willing to help with any needs for your stay?? 5 star hotel in my book!!! Rooms are very well kept and comfy beds for all!!!

"A Little Tradition!!"

5
19/08/2016

Daughter, granddaughter & I stay here at least once a summer! We love it. The staff is friendly and accommodating, the rooms are clean & spacious, and amenities are great (especially the breakfast)!!!

"Great Hotel & Great Location!"

5
14/08/2016

Very pleased with this hotel! It was updated, clean & spacious. The pool with the slide was great for the kids! We stayed for 5 nights & very much enjoyed our stay. The location is in a great area close to entertainment, dining and shopping.

"Great Kansas City Hotel"

5
12/08/2016

Love this hotel. Always stay here when we travel across country. Fantastic rooms and service plus a great breakfast!!! Location is very good and easy to get in and out of plus great restaurants in the area.

"Great location"

4
11/08/2016

this hotel was well situated for the things we were doing in KC. Breakfast was good but the hotel was slammed our first day and they ran out of food around 8:00. There seemed to be only one person handling the refill and clean up as well as the behind the scenes preparation and it took at least 15-20 minutes to get items restocked. Pool and water slide were a lot of fun!

"Nice hotel, good pool, tasty buffet, close to shopping and attractions"

5
08/08/2016

We were looking for a moderate hotel with a nice pool that was close to Schlitterbahn and the Legends Outlets. This hotel was nice and fit the bill perfectly. The beds were extremely comfortable! A great nights sleep was had by all. The pool even had a waterslide that the kids played on. There was also a hot tub, although we could not figure out how to get the jets on. Please post a sign with instructions. It was confusing what turned on what (slide vs jacuzzi). The buffet breakfast was also very tasty. They even had a pancake making machine (first time I ever saw that). Very cool. If I was in the area again, I would consider coming back to this hotel.

"Will probably stay again"

4
31/07/2016

Upon arrival, we were told our room was not ready (maid in an accident). After waiting 2 hours we were able to check in. The rooms were very nice and spacious with comfy beds and pillows. One of our TVs did not work, but was not a problem. The staff is very friendly. If I need to go to KC again, I will probably check availability at this hotel.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Very good place to stay"

4
31/07/2016

We stayed 7 nts toward the end of June thru the 4th of July. Check in was handled well and we always looked forward to complimentary beverages in the lobby. Our room air conditioner was maybe the best and coldest we've had anywhere. Pool: While we went in occasionally to use the hot tub over the week spent I did take notice of the same paper cups and orange peels on the floor under the slide. No one seemed to have noticed and picked up. It was hit or miss with towels as we noticed many people wrapping one or two around them and leaving the pool area. Therefore it was going to take the staff that much longer to get and clean them. Housekeeping: While all in all good service was uneven. One day we had no service at all despite the fact we left early morn. and didn't return until night time. The hotel seemed very full around the 4th so I'm sure the staff had their hands full. Breakfast: This I looked forward to every morn. It offered everything your average person eats every day. Seating could be an issue if you showed up when everyone else was there so you were better off coming down early. If you came down during prime time you may have to wait on eggs and other hot items. Parking: Although there are signs around and they put an extra sign board out one day when the sports venue across the street was in use parking is on the honor system. We drove in one evening and witnessed a woman and her son drive in, park and literally run across the street probably running late for an event. I have trouble believing they were hotel guests. My wife stopped me from confronting them as I was powerless to stop it. Unless the hotel is going to post someone outside at certain times to challenge people driving in there's not much you can do to stop lazy behavior.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Good but some areas worn and need attention"

4
30/07/2016

I stayed at BEST WESTERN PREMIER KC Speedway Inn & Suites in July for 1 night. It was very popular with families - nearly all people staying here were families with young children. The lobby was welcoming, with a counter for coffee/tea, ice water and ice tea 24 hrs a day. Counter staff was very helpful and efficient although she had to attend to several customers and answer the phone calls. My room with King bed had half the floor area tiled, the other half carpeted. There was a fridge (it was leaing some water) and microwave oven. There was also speakers in the ceiling, although the coonecting station was loose and could be removed from the wall. Air conditioner was powerful and kept the room cool, even though it was 95 degrees outside. The bathroom had the regular ammenities and an exhaust fan. Breakast was fairly extensive - included hot items like sausage & gravy, scrambled eggs, bacon, as well as yogurt, cereal, make yourself oatmeal with raisins, brown sugar and walnuts, orange juice, bread and bagels with cream cheese, and make your own waffle. But it is served only till 9am - please extend it till 9:30 or 10am. I used the gym, which had 2 treadmills (one wasn't working) and a weight station. There was also an indoor pool and hot tub, although I did not use it. This is a Premier BW and shows it, but some ammenties in the room and public areas are broken or worn out. So a remodeling is due.

"Great stay"

5
29/07/2016

Came to town for a concert for 2 days; so happy we came here. Our first night we didn't get there until 3am; the night person, Ester, was very friendly. Room was great, bed was amazing. Bar looked nice, but we unfortunately didn't get to use it. I wish the pool stayed open a little later, because it was constantly filled with kids splashing, making it a little hard to just relax, but it's for everyone to use, so I can't complain too much.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Family weekend trip"

5
26/07/2016

Great location to shopping, restaurants, soccer stadium. Hotel staff was very friendly. Breakfast food was very good. Rooms were clean and updated décor. Only downside was that you couldn't check in early to your room. Fresh ice tea and hot/cold water in the lobby was nice feature.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Highly recommended"

5
26/07/2016

Great customer service, clean rooms with comfortable beds, altogether very accommodating. Location is perfect for being at the legends; they have a shuttle that runs till 1am if you want to go to the casino or out for drinks. Pool has a slide, which the kids loved. Breakfast was good too.

"Great Place to Stay"

4
24/07/2016

This is a great place to stay. The young woman that checked us in was very sweet and knowledgeable about the area. It was in the perfect location for us near the giant Cabela's store. If you are in town and enjoy hunting, you should check it out, too. There are several places to eat near this location and shopping choices as well. The room was clean and the beds were comfortable. The water slide at the pool was a bit of a rough ride. It slung you around as you went down and emptied out into water that is over 5 feet deep. You might want to consider this before encouraging small children or senior citizens to enjoy it. Otherwise the pool was nice. The only other problem we had with this hotel was the breakfast time. It was clearly posted in many places. We stayed there on July 3rd which was a Sunday. We got up early on July 4th to start our long journey planning on the weekday early breakfast time. We were surprised when we arrived downstairs to the lights out in the breakfast area. One nice gentleman was working on getting breakfast out. He informed us that breakfast didn't start until later. I pointed at one of the many signs that contradicted his statement, and he said that they start breakfast later on holidays. That would have been fine if we were told about it at checkin. They should also post the change on the many signs. He did let us get something to eat and turned the lights on for us. He even told us when he got the hot items ready. In conclusion, I would stay here again, and I would recommend it to others.

"Great Location and Very Nice Best Western Hotel"

4
23/07/2016

I recently stayed here for a Sunday evening when the Sporting KC soccer team was home playing an evening game. You are literally across the street from the stadium so the location is fantastic for that main reason. This hotel is another in the line of the Premier line of Best Western....which means this.. better bedding rooms, amenenties throughout and usually very updated and tech savvy. I stayed in a 2queen bed suite room. It has two TV's which is nice, but there isn't a well between the bed rooms and the other Tv room so its kind of a competition for sound etc. The room had a fridge and microwave and good sized bathroom so it may be worth the extra dollars for families. Strengths: Location, newness factor....helpful staff...nice indoor pool that has a slide and a good hot tub as well as adjacent work out room. Front desk is polite and responsive. I complained about a non working TV and also the internet didn't work for 90% of the time spent there and the front desk reduced my bill and answered my request to fix the TV. Good staff and willing to work to get things right Suggested improvements: The eating area for the free breakfast is simply too small, not enough staff and not enough tables and chairs to keep things moving. The pool area needs to be cleaned more than once in the evening and/or morning...dangerous spills and too much trash left by people by the time we arrived at 2pm?

"A year later still a great place to stay-they do things right."

5
18/07/2016

We stayed for four nights starting on July 2 recently. This is our second visit as we were here in July of 2015, also. We were very happy to see nothing has changed. This is still a great place to stay. The staff is the same, is still excellent and they even remembered us. They did everything to make our stay enjoyable and were successful again. They make us feel welcome and appreciated while providing super service. We will return again for soccer, shopping and other KC activities.

"Nice place to stay in Kansas City"

4
17/07/2016

We looked for a place close to Shlitterbahn for a weekend visit. This hotel is very close with easy access on/off the highway. They have a pool with a small slide and hot tub, they are both indoors...great for cold weather but not so great if you like to enjoy the sun while you swim. A nice breakfast is offered with eggs, sausage, biscuits and gravy, pancakes made to order, yogurt, toast and pastries. Also, fresh strawberries and blue berries to add to yogurt or oatmeal. Quiet rooms with no noise from the nearby stadium. Only downside was the A/C. We like to keep our room pretty cool and even though we had it turned down as low as it would go it never was cooler than 68 degrees. After a long day at the water park and a little too much sun a cooler room would have been nice.

"Stay Enjoy Repeat !!!"

5
14/07/2016

We have been blessed to have been able to stay at this super nice property a second time. Our kids love the pool with tube slide and the hot tub and the 3rd floor room with balcony. The staff here is very friendly and helpful. The breakfast crew was not rushed and continually stocked items well passed the deadline. We will definitely visit here again when we are in the area.

"Convenient."

3
12/07/2016

We like to stay at this hotel when we attend Sporting KC games. It is the closest property to the stadium. Our kids love the waterslide in the pool area. The breakfast is always a bonus. They even have a fountain pop machine! The rooms are getting a little run down. The granite table tops make it look a tad nicer than it is. Overall, for a cheap place to stay that is close to the stadium, it was fine. Our room even had a balcony that faced the stadium. The players arrive directly across the street and have their vehicles valeted. Our kids enjoyed seeing them pull up.

"Great value for the money"

5
12/07/2016

Recently stayed there for a quick family vacation. We were headed to Schlitterbahn and wanted to stay nearby. The location of this hotel is great, with Legends outlet, the speedway and ballpark literally right across the street. You can enjoy the water park and get in some great shopping as well as satisfy your appetite with the many restaurants in the area. If you're planning on going to Shlitterbahn, be sure and get a coupon code to save off he gate admission. The property itself is nice and clean. The rooms are slightly larger than your normal double bed room. The bathroom and shower are very nice with up-to-date amenities. I especially love the Bath and Body Works toiletries. We didn't get a chance to take advantage of the free breakfast buffet as it is open from 6-9 a.m. and we didn't wake up in time. The bar area is nice and the tea and water available in the lobby is a nice touch for when you come in from the extreme heat outside. I would definitely return to this property again the next time I'm planning a trip in that area.

"BEST WESTERN PREMIER KC SPEEDWAY INN & SUITES"

5
11/07/2016

EXCELLENT all around Service, Spacious Rooms and Lots of Added Amenities!! Very CLEAN Rooms! Really nice pool area with slide for the kids! Helpful and Friendly Staff! Yummy Fresh Breakfast Buffet! Great Location!! Close to lots attractions and restraunts and not far from down town Kansas City!

"Great location, but really showing it's age!!!"

3
11/07/2016

We have stayed at this hotel many times over the past years. The location is wonderful for any activities in the Legends area, Schlitterbahn, etc. The pool was neat years ago but has been so crowded on our last two visits that our kids could not even swim. The rooms are very beat up now. Stains all over the carpets and chipped furniture. The hot breakfast is a bonus; however, each morning the hot items were gone and very slowly replaced, if at all. Two of the three mornings, pancake batter never got replaced, which disappointed the kids. The sink in our bathroom did not drain the entire duration of our stay. By the 2nd night, the entire room smelled like human waste and it was coming from the clogged drain. I had air freshener with me, luckily. We did inform the front desk about the clog after the smell appeared. They did seem to get rid of the smell, but the sink was still nearly completely clogged. While all hotels can be noisy, we had people stomping on the floor above us all hours of the day/night as well as a boisterous family reunion that hung out by their RV in the parking lot late into the evening outside of our window. Very disappointing.

"Weekend with Grand Kids"

5
09/07/2016

If you want a lovely hotel with all the comforts of home, or wish you had at home with ambiance plus at an affordable price, this one is for you. Beautiful, up to date hotel with all the extras. The staff was attentive and courteous to young and old and went so far as to give my grand daughter a couple of batteries for her iPod. I loved the welcoming feel from the staff throughout our stay.

"Good price, excellent location, friendly staff"

5
09/07/2016

This was a nice place to stay if you're visiting kc. It was close to the mall and the staff was very friendly. The pool was a big concern for me, as there is a large water slide and no lifeguard. My kids are also young and haven't learned to swim yet. At the time we went the pool was empty and I was able to help the kids get to the side without any trouble. As a Midwesterner (overweight) I wasn't able to get as much speed going down the slide as my kids, but it was still fun. The checkin staff was very friendly and they gave us coupons to a local dining establishment, which saved us some decent coin. We stayed in a king suit and though it didn't have a completely separate room the dividing wall was enough to make it feel like two rooms. They have some interesting tech in the room attached to the TV which I didn't invest enough time in to understand. It looks like you can plugin a wide array of devices to feed the TV. They also have some kind of amplifier hooked up so the sound is directed to speakers on the other side of the room. I will consider them again next time I need to stay in kc.

"Nice place!"

4
08/07/2016

BW Premier KC speedway stay was very good. The staff was very friendly and helpful. Pool with water slide was a huge hit with the kids. Suite was large enough for our family of 6 to be comfortable and the amenities were plentiful. Room was clean and had fresh linens on beds plus pullout but the floor could have been more thoroughly vacuumed - found m&ms under the coffee table when we moved it to pull out the sofa bed. Complimentary breakfast was good - exceeded my expectations but skip the pancakes and go for a muffin or cinnamon toast. Check out was fast and friendly. Location is easy to get to off interstate and is close to shopping, food and entertainment.

"Best Western Stay"

5
07/07/2016

No complaints - hotel is very nice. Have already recommended to others; would stay there again for sure. Need to organize the breakfast items a little better (tea bags should be located by hot water).

"Pleasurable"

5
06/07/2016

In a great location. Lots to do around the immediate area.Allowed to check in early. 1 block from speedway and across the street from the soccer arena. The pool/hot tub needs some repairs as the tiles are missing.

"Breakfast in the lobby?"

4
04/07/2016

This hotel was OK. We had room 223, with a king sized bed, no smoking. The room was comfortably sized, the bathroom was adequate, the bed was comfortable. The heating and air conditioning actually worked well. Adequate space to put things, and amenities such as ironing board and hairdryer and coffee pot. The bathroom comes with shampoo, conditioner, moisturizer, footies and shower cap. Their vanity package gave us a laugh, however. It gives you two cotton balls and two swabs. The soundproofing leaves a lot to be desired. Thin walls and doors could have been beefed up. However, we were blessed that all those with little children, and any partygoers, seemed to call it an early night, so we slept well in spite of it. The lobby comes equipped with free coffee, tea, and water pots, but no munchies. Those you can buy in the alcove next to the front desk, along with bottled drinks. The only thing we found strange was that the breakfast nook was open to the lobby. Since the nook was quite busy, the lobby was quite noisy. The lobby rug had pieces of food ground into it from being tracked in by breakfast goers. As you checked in, you could watch people eating. The breakfast was standard hotel fare, but there was a lot of it and it was hot. The seating was a little different, since you could sit at a bar, or a cushioned seat wrapped around a pole (you could pull up chairs and a table), or low single tables, or high group tables. You could even sit in a family room type area and watch a big screen TV and I guess eat off your lap if you felt inclined. This all had the advantage of accommodating quite different sized groups. Since they seem to always be pretty busy, this is a plus. Just noisy. We would stay here again as long as we got their discount coupon. Its location is quite near State St., which seems the main thoroughfare to anywhere you need to connect up with.

"Awesome stay!!"

5
02/07/2016

We stayed in Kansas City for a mini family vacation. We stayed here because of good reviews we read about this Best Western and we were so glad we did. The staff went above and beyond! Especially Angie. We had a very minor issue with our room and she immediately fixed the issue. Everyone at the hotel was super friendly and helpful. The beds were very comfy and my kids really enjoyed the pool with the slide. The breakfast was wonderful! Great selection. If we travel back to this area we will stay at this hotel again!

"Family Trip"

4
02/07/2016

We loved the hotel, beautiful inside and out, fairly new. The rooms were large and comfortable. The beds were nice and the pool was fun. The pool slide was awesome! My one complaint, and what cost a star, was its poor handling of the breakfast bar. On weekends they serve Breakfast from 7am-10am. We came down with what had to be the morning rush, just before 9am. We were waiting in line, they ran out of eggs and gravy, two mainstays of the bar. So we were all left standing while the lady took them in back, disappeared for awhile, before eventually returning with eggs. I gave up waiting for gravy. Only one lady was bringing things out,'even though there were two others in the back too. Not sure what was going on. Poor handling of the breakfast bar. Anyway, overall we liked it, we'd recommend it and we'll probably stay again.

"KC weekend"

4
02/07/2016

The pool was a lot of fun, great location and the staff were great! There were some sewer odor issues just in our room, so hopefully that gets fixed soon. They did provide a discount for the inconvenience. We will definitely stay there again because it is close to the Legends, but also close enough to go have fun in the city.

"Best stay!"

5
30/06/2016

Stayed here on our way back from CO. There was a snafu with the BW hotel in Hays, so we decided to drive a bit more to KC. So glad we did, Angie at the front desk was apologetic and kind. She offered us a few extras which really made our stay enjoyable. The hotel is nicely updated and clean as well. The coffee, tea, and ice water waiting at the door are welcome touches. Would definitely stay here again!

"Amazing customer service during our first time at Best Western Premier"

4
29/06/2016

Due to traffic and a ton of construction zones (with no construction actually taking place) we arrived at this Best Western Premier at 9:40pm, after a long drive from Colorado. We had really been looking forward to taking our kids swimming in the pool to wind down after the long day, and we were arriving 20 minutes before the pool closed. In conversation I mentioned this to the woman working the front desk, and she said that she would be leaving early that night, but she would ask the woman working the night shift if she would mind keep the pool open a little longer. I was incredibly thankful, as were my children. They enjoyed the pool and waterslide the rest of the evening while it remained open and in the morning too, before check out. The hotel itself looks newer and was very clean. There are free drinks (coffee, tea, and water) available all day in the lobby. The rooms were large and comfortable for my family of 4. There is a complimentary breakfast in the morning, with the standard hotel food we're all used to. Overall we had a great experience, and I have the women at the hotel desk to thank for it.

"My First BW "Premier" Stay"

3
29/06/2016

When you walk through the door, the atmosphere of this "Premier" property is impressive. I was greeted with a smile at the front desk and was in my room promptly. She even asked if I preferred the first or second floor. We had a double queen (no king available when I made my reservation) and the room was large and clean. Large HD TV mounted on the wall, with a true HD signal. The sound is connected to speakers in the ceiling above the beds. You can hear it without having the volume blasting. If you have video on a laptop, iPad, etc there are connections that allow you to connect to the TV. Sadly, I didn't have anything on mine to actually try it out. Overhead lighting is recessed over the head of the beds. The beds are very comfy and the carpet felt clean on my feet. Nice desk for the computer and a reliable Wi-Fi signal. There is a microwave, fridge, and safe in the room. There is also a single serve coffee pot, but it's location is ridiculous. It is so high, even my 6'2" husband could not use it. If you're gonna make coffee in the room, you'll have to take it down and move it to the bathroom. The bathroom is beautiful, with granite-look vanity and tub/shower surround. There is a swing-out make-up mirror mounted on the wall and I wanted to love this bathroom. Sadly, the lighting is terrible. We had at least one bulb not burning, but even it if had been working, the light would still have been too little. The shower head is one of those large "rain" heads. But it was a very gentle rain. If you're a woman with long hair, it's gonna take you a while to rinse the shampoo out. The towels and face cloths were good quality, however. When I went down for breakfast, I was smacked in the face with the sound from four different TV's tuned to four different channels. Just noise! I really hated it. The coffee was very good, but I had my bowl of cereal and got out of there as quickly as possible. We were only here overnight and did not try the pool, hot tub, or water slide. This would be a great place, if they put more light in the bathroom and did something with all those televisions in the breakfast area. But if not, I probably would not stay here again. I've had better stays in regular BW properties.

"Very nice motel!"

4
28/06/2016

The rooms are nice and clean. The motel is in an excellent location with great amenities I feel the breakfast staff was a little lax, but everything else was on point. I would definitely recommend this motel and will stay here again.

"Really good hotel and could be the best in the area."

4
27/06/2016

We spent 3 nights at this hotel. It is right across from the KC Speedway and Legends mall. The architecture and interior decoration blend rightly with the area attractions. The rooms are comfortable enough, nice beds and variety of pillows to choose from. The noise from outside and from other rooms is minimum so you get to enjoy some privacy. Air conditioning works fine, but noisy. Small but nice gym with everything working which is hard to find in many hotels and the pool has a two story slide which turns to be a nice attraction.The lounge is pretty nice and with excellent layout to allow people sit in front of 3 or 4 different TV comfortably. Breakfast food is limited in selection but I have to be fair and say the quality and taste is above of any of the same hotels with same score. The coffee available in the lobby is just great. From all the above mentioned I was pleased to be in this hotel but the "little problem" was: Cleanless. This facility receives so many guests that really needs to improve the cleaning of rooms, hallways and specially the pool. Just for that reason I would not rate the facility 3.0 stars, but instead only 2.8 stars.

"great hotel"

5
26/06/2016

Breakfast was YUM, Water slide was amazing! Guest services were excellent! Overall great hotel! We were only here for one night but I wish we could have stayed longer! Rooms were clean, we even received a crib that was in great condition.

"Wow! Indoor water slide!"

5
25/06/2016

Amazing from the front door on! Huge, clean & lounge type lobby w/ bar, TV room, fitness, business & indoor swimming area with a huge water slide! Room was massive, clean, great bathroom w/ great water pressure & drainage. The location doesn't get any better either. Walking distance to shopping, lots of dining and so much to do! This will be our go-to hotel for this area!

"Great Place and Staff"

5
22/06/2016

This place is one of my favorite hotels. Great Staff and amazing rooms at a decent price. I've stayed here twice now and will make it my main hotel for the area. Angela checked us in and she is amazing. She answered all my questions and guided us to a few different places in the area we had no idea where they were. I highly recommend this place and want to give another shout out to Angela! Give her a bonus / raise!

"Great trip"

5
21/06/2016

This hotel was very nice and clean. I had breakfast meetings all week so didn't use the breakfast but it looked good and not like most "standard" hotel breakfasts. Rooms were very clean, a stand in shower was very nice instead of a shower/tub combo for a change. All kinds of different dining options nearby.

"Bad smell"

1
19/06/2016

I checked in to Room 205 on Wed June 14th. I had booked two rooms and this one had a bad smell like sulphur. I immediately called the front desk and advised them. It was very strong. They sent a desk clerk right away who agreed the smell was very bad. She poured a blue liquid into the drain on the sink, tub, and toilet. She said to wait 15 minutes and the smell should go away. It didn't go away. I notified the desk that the smell was still there. I asked to be moved to a different room but they said no other rooms were available. I asked for an adjustment on the price of that one room and they said that they could not adjust the price when it was booked on Priceline.com. I feel I would be credited for that room as it gave me a bad headache the next day.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 913-334-4440.

"All good"

5
18/06/2016

Everything was clean the hotel was amazing. The slide is very fast and I think is a salt water pool because the floor is extremely slippery, so be careful. The pancake achieve is pretty cool not super yummy but very neat.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"thank you natalie"

5
16/06/2016

the place was great... i was able to get an early check in and a late check out ... natalie made copies for me once and gave me two sets of directions all without attitude... Thanks... the amenties could have been explained at check in but other than that... hell yeah and thank you natalie ...

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Clean room; fair price"

4
15/06/2016

We were in Kansas City on family business and needed a hotel convenient to the southern and western suburbs and points south. The Comfort Inn fit that bill. It's not a luxury hotel; the building, though renovated a couple of years ago, is dated and a little shabby. It is not a four star hotel. On the other hand it's rates aren't four star, or three star, rates. We found the staff courteous and friendly. The rooms clean, and the building quiet. We could have used a couple more towels and we had to ask to have the shampoo and conditioner replaced (we were there several days), which they did. But, overall it was a comfortable stay. This is a three story hotel just yards off of 70 at an exit. We did not find the noise to be a problem. There is an indoor pool and a jacuzzi style tub, open 8-10 daily and a small exercise room open 24/7. The hotel offers a hot breakfast waffles and a hot dish as well as cereal and breads, but we did not eat it. There is a single entrance/exit and limited parking (although we were never without a parking spot). There are no restaurants in the immediate area. Going north on 78th street, under 70 and up several long blocks,takes you to a number of fast food restaurants, like a Sonic; and a Walgreens pharmacy. Taking a left at the Walgreens will take you to a food store (on the right going west), but it is some distance. We found no non fast food restaurants within easy distance. The closest were around the Speedway.

"Nice rooms, great pool"

5
12/06/2016

The rooms were nice, which is to be expected at a hotel in this price range. The kids really enjoyed the pool and water slide, and we alo enjoyed the complimentary breakfast, which included cold and hot breakfast foods.

BWGMKansasCity_KS, Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Awesome as usual"

5
10/06/2016

We've stayed here several times and have never had a bad experience. The hotel is modern, very clean and the staff are always accommodating, very friendly and the manager is very nice and always asks to make sure everything is ok. This last visit, there were no 2 queen bed rooms available; however, we were offered an upgrade to a queen suite with a balcony at no extra charge. The room was large, very nice, clean, with filtered water in the restroom, free Wi-Fi and a mini fridge. The kids love the pool with the slide, the hot tub and the work out room. There is a variety of restaurants near by as well as shopping at the legends right around the corner. I can't give this hotel enough praise, we prefer to stay only at the Best Western Premier in this area. I give this hotel a 5+ star rating.

BWGMKansasCity_KS, Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Spacious rooms!"

5
09/06/2016

I had a very late arrival, but I was well taken care of. The next morning when we checked out the breakfast had already been taken down but the we were given a glass of milk and a couple glasses of coffee

BWGMKansasCity_KS, Owner at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Best Western Premier Kansas City, Kansas"

5
07/06/2016

One of the nicer Best Westerns that we have stayed in. The front desk attendant was very friendly and helpful. She asked our preference to which floor we wanted to stay. I mentioned wanting quiet and she was very informative about which area may have little children. The pool has a slide and we as adults even enjoyed it! The room was spacious and the bed was comfortable. The mini-fridge was larger than I have had in the past. The breakfast was of good quality and taste. The price was very reasonable. I would recommend this hotel very much. We had a good experience for this stay.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great stay!"

5
05/06/2016

Pool and slide was great fun. The facility is updated and well kept. The bed was comfortable with good quality linens. My daughter had wanted to stay at the Hampton, but was very impressed with this choice and would readily book again. There is a nice kid area off the breakfast room with kid television programs and movies.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Love it! Bringing my family back!"

5
03/06/2016

This is by far the nicest Best Western I have ever stayed at. I am used to staying at Marriott properties, but every place was full. I stayed at the Best Western Premier because of necessity. I was VERY surprised how nice it was. I will definitely be looking them up again. The pool and slide was amazing. This is a very family friendly hotel. Side note, the biscuits and gravy at breakfast were top knotch.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Weekly stay"

5
01/06/2016

Very nice and modern motel with plenty of restaurants and extra curricular activities close by. The staff is very accommodating and professional. Love the surround sound in the rooms. Very nice pool and spa with an impressive water slide.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"GOOD LOCATION"

4
31/05/2016

Good location, modern but shower was difficult to operate, very small hotel bar. Only food was free breakfast. Other hotels and restaurants in area. Mall across the street. Easy on and off the freeway.

"Great place to stay"

5
31/05/2016

We accidentally stayed here on the weekend of a race. One of two races a year. Whoops. We stopped on a whim during an 18 hour road trip with a toddler and a 15 year old dog. My husband went in a asked for a room and a lady at reception was a little shocked and found out fast we were asking for a room in a 99.9% booked hotel. There was one room left for appox. $400. My husband asked if they had a military discount and she said no, but she'll work on it. She discounted us to around $150. We had a wonderful experience in a clean and beautiful hotel. We used their indoor pool, fitness center, and ate at their breakfast lounge all really great. Wifi was a little spotty but what kind of wifi isn't at any hotel. The receptionist gave a coupon for a free kid's meal at a really cool dinosaur restaurant and all of us loved.

"Easy comfortable stay"

5
30/05/2016

This Best Western is new and staff is wonderful. Rooms, while not huge, are very comfortable, fresh and very clean. The breakfast, which is included, is the best I've experienced at this mid-level of hotel. Love that the scrambled eggs were real and freshly prepared. The property also offers many amenities and plenty of food options nearby.

"small disappointment"

5
30/05/2016

i know u can't please everyone all the time. we changed into our bathing suits our last nite there. walked down to pool to find it closed. u have to do maintenance,and there is no reason 4 me to dwell on this so this is all i have to say

"Awsome"

5
29/05/2016

Been staying there for work and the rooms are real nice has a nice pool computer room plenty of restaurants in the area and baseball games at night with the race track across the street plus a shopping mall

"Surprised"

5
26/05/2016

Normally use Marriott but was pleasantly surprised at the comparable quality and service. The kids loved the indoor pool with 2 story slide. Quiet and comfortable. We could see Kansas Speedway out our window.

"Locaton, Location, Location"

4
26/05/2016

Speedy check in, friendly staff. Clean, comfortable and quiet, good breakfast. 5 minutes to the Legends outlet mall, lots of choices for restaurants, and just a couple of minutes to the Kansas Speedway.

"Unexpected suprise"

5
23/05/2016

I belong to a loyalty program of another hotel group but after my stay here I may switch. Excellent customer service, very well appointed room, fresh breakfast with real eggs, and the convenience of a bar for a nightcap. Indoor pool with hot tub and a small water slide. Short drive to airport, downtown KC and to the University of Kansas. We lots to do locally everyone in your party will be busy and know they will come back to a very nice property.

"Unexpected experience"

5
19/05/2016

This is a great property. Excellent customer service. Rooms are nice and the location is close enough to everything in the area (you can walk to most things). Indoor pool, hot tub, small water slide. Nice to have in-house breakfast (with real eggs) and a small bar for late night libations.

"Always a great stay."

5
17/05/2016

This is the best hotel option for Sporting Kansas City games. It doesn't get more convenient than this location. Plenty of good amenities without being too big. I will even pay a bit more for this hotel if I have to based on it's location.

"Comfortable and Convenient"

5
16/05/2016

We were very pleased with the location and appearance of this motel. The staff was helpful and friendly. The beds were comfortable. The extras made it a very nice place to stay. We will stay here again when we come to Kansas City.

"staying for the pool"

5
16/05/2016

fun time the pool and waterslide is the reason we stay the kids love it we will stay here again beds are comfy the staff are warm and friendly breakfast is good it has an elevator lots to do around the area good parking

"Kansas Speedway"

5
12/05/2016

I picked this Hotel because it was within walking distance of the Kansas Speedway. I was pleased to learn that there was also a great brew pub and BBQ also within walking distance. I would highly recommend this Hotel if staying in the Kansas City area.

"Best Western Ever!"

5
12/05/2016

Great location, Great staff, very nice rooms. Would recommend this location to anyone. Beds were comfortable, air conditioning in rooms works great. By far the nicest Best Western I have ever stayed in.

"Great Stay"

5
10/05/2016

Check in went well and room was very clean. The decor was very nice. Beds where very comfortable and I am very fussy when it comes to a bed. Breakfast was really good and kept up. All the hotel staff where great and friendly.closest to KC Speedway just a short walk there. Would be nice to have tram stop at France Family and Daytona, Less walking for a lot of fans. Price was fare for race weekend. Hotel is close to lots of restaurants and Target/Walmart. Great place to stay clean/friendly and well worth the $$$$. Would stay again in a heartbeat. Thanks for a great Nascar stay weekend. Jon/307

"Best place to stay for NASCAR weekends"

4
09/05/2016

We have stayed here the last 6 times! We tried several others close by, but like this hotel the best. It is walking distance to the track. You can watch the haulers leaving after the races. The staff is great and the breakfast is wonderful.

"Convenient place to stay for Nascar Races"

5
09/05/2016

Very clean place, staff if very professional, friendly, and helpful. It is conveniently located to the race track and the soccer field. Plenty of good places to eat in the neighborhood. Complaints: Bar closes at 10, race gets over about 10. A cold beer would be welcome after the long walk. Motel needs to contract with a transportation company to provide for transportation to and from the race track as several of the near by motels do.

"Definitely 21st century"

5
30/04/2016

Our room was spacious and lovely. The breakfast was HUGE! Our grandkids loved the indoor pool and slide. Our only complaint was the noise that came right through our door. We were awakened more than once during the night as groups of college athletes passed back and forth outside our door. Loved the location - everything round was new and lots of restaurants and shopping opportunities.

"Premier KC Speedway Inn & Suites"

5
25/04/2016

Excellent place to stay. Close to many fine restaurants and entertainment options. Staff are always friendly and helpful. I would highly recommend this place for an enjoyable stay. The bar inside the hotel was well stocked and had a lively and nice crowd to socialize with. C.R.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Great Stay!"

5
25/04/2016

I had to book this hotel last minute and it was actually my second choice but I'm so glad I stayed at BW Premier KC Speedway! The hotel is very convenient to get to. It's close to lots of attractions and restaurants and shopping! The hotel was was very pretty place and most importantly...clean. It felt welcoming right when you walked in and the staff greeted me right away. The room was very well equipped with everything you might need (or forget to bring). This was a great home away from home.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Stay was good!"

4
22/04/2016

It was a very good stay. The room was clean and quiet and they provide excellent internet access that allowed me to keep working on into the night. Plenty of amenities close and they have a good bar and good breakfast.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Beautiful property"

5
22/04/2016

This property has very clean rooms, quiet area, and a caring staff. We will be back anytime we are in the area! Absolutely love the decor, hot breakfast is a major plus, and the pool is always fun for the kids.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Excellent stay"

5
20/04/2016

Forgot to review. We were there 8/2015. Wonderful stay. Informative employees, loved the pool and slide, breakfast was excellent too. They recommended an excellent pizza delivery service. I had reserved online and we got exactly what it showed.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Pleasantly Satisfied"

4
20/04/2016

Date of stay: 4/6/16 and 4/7/16 While traveling on business I stayed at this Best Western. Until now I'd never heard of a "Premier" level property and I was pleasantly surprised to find the hotel nicer than I might have otherwise expected of a more budget concious hotel chain. The Best Western Premier KC Speedway Inn and Suites is reasonably posh. A large, comfortable lobby includes a small full service bar, breakfast area and down the hall a mini-gym, pool (out of service this visit) and the meeting room we used for our conference. Rooms are large and include suites, some with balconies. My room was comfortable and clean. The weather was warm enough yet not hot and it was nice to be able to open the window for a fresh breeze. The bed and linens are nice although the bed was a bit on the soft side for my liking. The only area of improvement I might suggest is in the lighting as the room was not bright at all. In fact, I would suggest the room was on the dark side even with all lights lit. For families or "Gamers" an added benefit to rooms at this property is that the medium sized flat screen includes an amazingly robust I/O system which might otherwise be found on the television but in this case would allow one to connect almost any system which would sit on a dresser located under the TV. Speakers over the beds would enhance the audio nicely. In the end, our two night stay was nice. The ubiquitous breakfast decent. The service excellent. I would recommend this Best Western.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Beautiful hotel, easy walk to Cabela's"

5
17/04/2016

We stayed here on our way to go turkey hunting. Lovely hotel. The room was beautiful, the bed very comfortable. The whole facility was immaculate. Breakfast was very good. Staff was great except the person running the bar who was rude. We arrived a couple minutes before closing at 10, hoing for one glass of wine. We got "we're closed" barked at us. No "I'm sorry, we're closed already." Otherwise, this is a great hotel. Would happily stay here again.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Appearances are everything these days"

3
15/04/2016

Lobby sounds are easily heard upstairs, since the open lobby prevents shielding. we were at the end of the hall, but the sounds were evident thru the door. The inattentive desk clerk, processing distress to a friend on the phone, prevented our being able to call the front desk to report the ice machine was off ! Rang & rang & rang. Had to go to the front desk to report it! They need to pay an appropriate wage to obtain careful staff. The bed had a pillow top, but underneath it, the mattress was not supportive at all, so the body collapses into the mush. Not much choice for bed-coverings: heavy comforter (excellent for arctic conditions!) or sheets. For us, not a great sleep - the main reason we were there.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Great Hotel!"

5
13/04/2016

We loved our stay! Friendly staff & nice hotel! The pool was really fun. Breakfast was great. Decorated nicely and the staff was very friendly and helpful. We booked 11 rooms and all of our friends were pleased. We will definitely use this location again!

"Birthday fun "

5
10/04/2016

Clean, excellent condition, and services. Staff was good, front desk clerk was awesome! Someone from house keeping was a bit rude and started making up random rules. Other then that we had a blast! Overall I would recommend this place to anyone.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"My family loved it!"

5
08/04/2016

We are a family of 6 with kids ages being 9, 6, 5, and 1. We received a phone call about 2 hours before check in. The hotel had a family with a medical emergency and was looking for someone to take 2 king rooms instead of 1 double queen room so the family could stay another night. We had the flexibility to do that so we agreed to the change. The employee then thanked me multiple times and said he would reduce my rate from the $142 I had booked at to a total of $99 for both rooms. Upon arrival, a different employee thanked us multiple times for our flexibility. I appreciate that this hotel was willing to make accommodations for a family in need and that they were so appreciative to us for helping them make those accommodations. The hotel was clean and employees were friendly. My kids loved the big slide at the pool and the unlimited supply of ice water, pretzels, and mints in the lobby. I LOVED the location. We went to the area to attend a Real Salt Lake soccer match against Sporting KC. The hotel is literally across the street from the stadium. Not a half mile away across the street...right across the street! It is also near shopping and plenty of food options as well. My one complaint against the hotel is that their pancake maker wasn't working and my kids were disappointed. There were several other choices, so they survived! Overall a great experience!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. We really appreciate your understanding of the situation. Thank you again!! If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440.

"Nice place, not a suite with a door"

4
06/04/2016

The hotel staff was very nice. The place was clean. The breakfast was good. It's a great location. The reservation desk said the suites had a door to separate the beds from the living room area. This was not true.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"DR. APPOINTMENTS"

5
06/04/2016

the friendliness of the staff is exceptional, the closeness to restaurants and shopping were awesome the hotel although close to the highway you don't hear noises. it is easy to find and easy access to the hotel is great. I prefer this hotel to others I have stayed at simply because of the reasons posted. They are also pet friendly and have a large area to safely walk your dog I would highly recommend this bestwestern before I would consider anywhere else. in fact there is a hotel right across the street from my doctor I prefer the drive to ensure I get a good nights sleep

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great stay!"

5
04/04/2016

This was our second stay. Our 11 year really loves the slide at the pool. The staff is very friendly and the rooms are nice. We all love the breakfast which is included with the stay. Very nice sitting area in the lobby.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"Ok..."

4
31/03/2016

We went for a medical procedure for our child and the rooms were a little dark and a lot of breakfast was empty and we did find some trash under one bed but was clean every where else and overall it was ok. Our kids loved the slide.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"One night get away"

5
28/03/2016

Everything I expected. Staff was friendly and helped to fix my online reservation error. Didn't use the pool, but it was beautiful. Perfect for family trips. Location was perfect for our casino, dining, and shopping needs.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Always a great experience "

5
28/03/2016

We stay at the Best Western 3-5 nights a month. The hotel and staff always make us feel at home from the time we arrive until checkout. The hotel is always spotless, from the outside to our room. Rashid and his staff always make booking and our stay an enjoyable process. We have stayed in other hotels in the area when they were booked up and we always come back because they are the best!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Time with friends"

5
18/03/2016

Great place to stay for shopping/eating, sports games at legends and Zona rosa. Everyone at best western is always very helpful and professional and wanting your stay to be the best. The rooms are very nice. The exercise room and swimming pool are great. The breakfast is very good. The in room internet is nice.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Good night stay, mediocre breakfast."

5
17/03/2016

We stopped in here for 1 night. The staff is very professional. The rooms are clean. The kids loved the slide at the pool. There is always fresh coffee in the lobby. And the breakfast was a bit below par for a Best Western. We would stay here again.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Amazing!!"

5
15/03/2016

I stay at this hotel every week for work. Very clean, modern rooms. Staff is amazing and have always taken care of me when I'm here. Close to many restaurants and lots of shopping. I would recommend this hotel to anyone.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Best Hotel I have been in!"

5
15/03/2016

This place was great! The breakfast was amazing, the room was clean and smelled good. the whole staff was awesome. There is a lady who works the front desk (Christy or Christina?) She was amazing, best customer service I have ever had. She told us about everything around there. She suggested the casino down the road, several restaurants and even gave us her personal coupon for Sephora at the legends. We took her advice and had a great weekend! Will definitely be back next time we are in KC. I told my Mom In Law to book at BWP just because of Christy! Also, the GM ( a young Indian man) was just a doll!! Great place :)

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"KC Speedway BW Hotel"

5
14/03/2016

This is a very nice hotel. Reasonably priced. The staff were professional and the hotel was clean. I really like the surround sound in the room I was placed in, very nice. The breakfast was pretty good. Neat pancake maker. No problems at all. I would recommend this hotel to anyone during race season or off of race season.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Nice place clean and nice room though some maintenance is needed"

4
14/03/2016

I stayed here for a few days and the location was fantastic, staff nice, very clean. There were a few things in my room that needed to be fixed (shower extension hand held not working and the water filer faucet not working) though they were minor and did not make my staff uncomfortable. The rooms were clean and the bed was comfortable. I would stay here again if I was in the area.

"Very Nice Place"

5
12/03/2016

This is a very nice and convenient place to stay in NW Kansas City. Very close to a lot of shopping, restaurants, and highways. Clean, modern, and up to date. Breakfast is included and ok at best. What do you expect, it's included. Modern atmosphere and very helpful people. Would stay there again.

"Great Stay"

4
11/03/2016

Staff were friendly, but be advised make sure you book before you go. It was offered at $90/night, but as we still weren't sure what we were doing, as it was an almost spur of the moment thing, we didn't book it and then it cost us $159/night plus taxes, but after a 6 hr drive we just checked in. Room was great, one of the best we've ever stayed at, very clean, lots of room, bathroom was really roomy and smart. One small issue, in the room the heater was really loud, and it was set to blow really cold air, and nothing we did on the control panel helped. other than that really enjoyed our stay in Kansas City! Breakfast was great too!

"Things were a little off this time."

3
10/03/2016

We have stayed here multiple times, and have always been above pleased with our stay. Things were off this time.. the bathroom was dirty, rewards members weren't offered a soda at check in, kleenex box was empty, soap sitting in water in the tub, left over food in the fridge when we arrived, and gum down the side of one of our trash cans. Maybe they just have a bad housekeeper, because we have always always loved our stay... I did complain, and they knocked $30 off our bill, but I'm not sure that was enough, but we have never complained before, so we weren't sure what was fitting.

"Nice stay,clean large room"

4
08/03/2016

I recently stayed here for business and had a very good experience the rooms were clean and updated they were pretty roomy and the staff was friendly. If you're going to a soccer game or the racetrack this is an ideal location as you be able to walk to either venue

"Overnight stay, adding through town"

5
03/03/2016

Beautiful, clean, well appointed room! Would highly recommend to other travelers! Hotel has beautiful decor and very reasonably priced. Good location close to restaurants and shopping right off of the freeway and near Speedway. Great breakfast and staff was very professional! I am very picky about hotels and this one made the mark!

"Good Hotel walking distance from race track."

5
28/02/2016

Great Lobby, and Very nice rooms. It was my first stay at a best western. Was impressed and liked that it had a bar in the lobby as well. Very likely to recommend. Great Breakfast menu with lots of items on it.

"Royalty"

5
26/02/2016

I felt like Repunzel when I was on the balcony. Me and my family had a great stay. The indoor pool with the slide made for a great celebration for my twins birthday. Im glad we choose here instead of Great Wolfe the pool was open from 10am until 10pm.

"Good Place to Stay"

4
26/02/2016

Nice Hotel, Friendly staff and they have a great breakfast. It is right across from the Speedway facilities. I stayed for business meetings that I had in the area, but it would be a good place for personal travel with family or friends.

"Overnight Stay"

5
16/02/2016

In town on business and decided to stay here. Check in was a breeze. The rooms are big with lots of space. Very comfortable beds, shower worked great. I didn't stay for the breakfast so I cannot comment on that. Would stay here again if back in the area.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"ok, and awesome pool - but overpriced"

2
15/02/2016

great location but despite the price and name, this is more of a budget hotel. It's pretty noisy, lots of families. Hard to get sleep after 7am. Breakfast was ho-hum, heater didn't work, not a lot of staff working. Pool is really fun w/ a water slide. it's a nice area for shopping, but you can find a nicer hotel for a lower rate downtown or in overland park

"Poor Breakfast"

3
07/02/2016

The breakfast at this hotel isn't very good. The biscuits were cold and hard, the potatoes were cold and I could not get the Microwave to work! And we did not have adequate linens. We had extra toiletries, but only one washcloth each. We also had a bad experience with Best Western Reservations; the Customer Service person seemed to be unaware of what he was doing. We were cut-off twice while on hold and kept getting transferred to different departments. We finally gave-up on getting our free night due on our Reward Points. We had stayed here before and it was a good experience, so I don't know what happened between our two stays.

"BW KC"

5
03/02/2016

Service was great, fast, efficient, professional, and thorough. Room was clean and comfortable. Tessa, front desk, was efficient and pleasant and professional. She went out of her way, to show me where to park the P/U truck and trailer that I was pulling. She also made sure that I knew how to use the WiFi for my laptop.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Better than Great Wolf Lodge"

5
02/02/2016

We went to GWL(for the indoor water park) for a day and then switched hotels to Great Western! I would pick this hotel over GWL annnny day! The room was gorgeous and the bathroom was beautiful! Granite countertops and a nice sized tv!! Also has an iPhone adapter to the tv and radio! The pool is great too! My daughter is two and she loved the pool!

"Family Get-a-way"

5
27/01/2016

The hotel was easy to find and is located in a very prime area for shopping and entertainment. It was very clean with friendly, helpful staff. The amenities were great! The price was very reasonable considering it is in such a great area of Kansas City.

"Excellent"

5
25/01/2016

This hotel was great, clean and friendly. My only problem was with the heater and it did start working it just took a while. It is a great location for shopping, eating, or visiting the KC speedway. My fiance was ecstatic that they had a car on the shower door but be careful the shower will hit you with ice cold water at first with no way to avoid it.

"very good stay"

5
24/01/2016

I really loved the stay the location the room was nice everything perfect the front desk was nice down to the housekeeper breakfast was good and the price was excellent didn't try the bar but when we went they had free cake the bed was comfortable and the room was a nice size

"Good Stay"

4
21/01/2016

I recommend staying at this hotel. The property is easy to access from the interstate. The room was clean and comfortable. The service provided was good. Good value for the stay in relation to the surrounding hotels.

"Weekend stay while attending a wedding"

4
19/01/2016

Overall the hotel was great. The hotel appears to be relatively new, so the rooms were in good condition and modern. The property looked in good shape and well maintained. We didn't spend a lot of time using hotel amenities so I don't know about the pool or exercise room. Complimentary breakfast was good with a mix of hot and cold items. Would stay there again.

"A major disappointment"

2
17/01/2016

We booked this hotel due to previous positive reviews. The experience was negative from the very beginning. When I initially reserved the room, the attendant was rude and seemed bothered that I was calling. Upon arrival, I was impressed with a nice big open lobby. One of the few positives. We had a king suite. The couch and chair cushions had suspect looking white stains on them. I tried to turn them over and it was worse. We then went to check out the pool. It had trash and dead bugs floating in it. I informed the front desk and it was taken care of. When it was time to sleep on the first night I was going to sleep on the sofa bed and my wife and child planned to share the king. I was assured upon check-in that there would be ample extra bedding for the sofa bed. There was none. I tried to call the front desk to get some several times and could not get the call to go through from either the room phone or my cell phone. I had to walk down to the lobby in pajamas and ask for bedding. I was given king bedding for a double sofa bed. Also a stained pillow and a weird zip on pillow case that was also stained and dirty looking. Upon making the bed, it was quite possibly the worst sofa bed ever. It was slanted and not level. All you could feel were springs and wires. I moved the mattress to the floor which was only a slight improvement. Breakfast was adequate, but nothing spectacular. After breakfast I went to use the fitness facilities, 1 out of 3 machines were not working. The next morning the fitness room was out of towels. It also snowed our final night there, no effort was made by staff to clear any sidewalks or parking lots several hours after the snow had stopped. Common areas such as hallways and stairs were also very dirty and had trash up and down the halls on the final morning. Additionally, our room keys quit working at 10:30 and checkout was not until 11. I informed the front desk of this and got an aloof response. I am sure that the hotel will respond and say that "had the guest brought these issues to our attention they would have been addressed." Every time I brought something up the staff seemed annoyed. It was easier to just deal with it and move on. On a positive note, the hotel bar tender was excellent, one of a very few positives about the stay.

"Perfect Stay!"

5
16/01/2016

Comfortable beds, quiet rooms, room had cold filtered water on tap, and all staff was helpful. Breakfast was a nice addition. Hotel is beautifully decorated. We will return to this hotel anytime we in the area. Thank you!

"Location good but that's about it"

2
12/01/2016

Close to Speedway, shopping and across from soccer stadium, but other than that not worth the stay. Dark, worn halls. Grimy elevator. Dated decor, banged up furniture and poor lighting in actual room. While bed was comfortable, due to the worn linens I thoroughly checked the bed to make sure there weren't any surprise visitors. Won't ever be back!

"Great place to stay!"

5
11/01/2016

This is the second stay at this hotel for us. The kids love the pool with the slide. The location is close to great restaurant and shopping options. The room was nicely decorated. We had two queen beds plus a sleeper sofa and each side of the room had a nice big flat screen TV. Great staff and clean rooms!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"Great Hotel"

4
11/01/2016

The breakfast was good, the pool and slide was nice and fun, the lounge areas were relaxing and fun we watched the Chiefs game, the staff Very friendly, ONLY 1 thing the shower door didn't close all the way and made little puddle outside shower.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Very Disappointed Diamond Member"

1
09/01/2016

The snow/slush was not removed from parking lot. It snowed on Monday, and we arrived Tues. evening. It was very slippery that evening unloading. Wednesday am, the parking lot was the same. I drove up to front door so wife could walk in the slush as little as possible. She slipped backwards and hit her head on pavers making for a large goose egg. No one helped me to get her up. Another traveler went into lobby and told front desk there is a lady that has fallen and the motel has a big liability with the slush not being removed. Two employees finally came out after I went inside and told them what happened. I took pictures of the slush hazard and they had a yellow sign by one of the pillars that said Slippery When Wet and told me to take picture of it too. I did but told them that is no excuse for not shoveling the slush off the main entrance to lobby. I went to gas station and put ice in a Baggie and my wife kept that on her head as we traveled. Fortunately the ice brought the swelling down and she kept alert. I have stayed in many Best Westerns over the years, Basic, Plus, but Premier were not available were I traveled previously and I expected better from a Premier. I received a Survey and completed it. I received a standard response from Rashid M., General Manager, apologizing and hoping we would stay with them again.

"Great Hotel"

5
07/01/2016

We came on a family vacation with my husband and I and our 3 kids. This hotel was great for our family with 2 queen beds, and a sofa sleeper. The pool area had water slides and a hot tub, so we were able to relax a little while the kids played in the pool. It's also located very close to the outlet mall, and Schlitterbahn, and right next door to the baseball stadium. We wished we could have stayed a little longer to catch the game the night we left between our MN Twins and KC. But, unfortunately, we had to get home. The breakfast was great. With pancakes, waffles, eggs, bacon, sausage, etc. and there is on-sight coin laundry if needed. Great place to stay.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440

"holiday staycation"

5
03/01/2016

My kids and I loved our stay at this hotel. The staff was super friendly and very helpful. The room was nice and comfy. We all loved the pool and slide. Breakfast was good, nice selection. They even let us stay and swim a bit longer after we checked out. We will stay here again.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"excellent"

5
03/01/2016

Clean comfortable and affordable. Nice and close to many attractions and shopping center. The pool is very nice, good for the kids. Breakfast was hot and fresh. Check out was fast and friendly, we will go back again

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"Hotel is nice, updated, and clean. Breakfast service needs lots of improvement."

3
31/12/2015

We stayed at this hotel over the holidays while visiting family in KC. We chose this location because it is next door to The Legends and the hotel had good reviews. The hotel lobby is well furnished with contemporary décor. The receptionist was very efficient and prompt in assigning a room. The room itself was spacious, clean, and well maintained. My complain was breakfast on two fronts. The breakfast includes scrambled eggs, sausage, hash brown potatoes, biscuits and gravy, assortment of breads, three types of cereal, pancake batter, sweet pastry, yogurt, apple juice, orange juice, coffee and a soda machine. We stayed for five days and same breakfast every day. The service was a problem. Every day, the juice containers were empty, they did not keep the hot items (eggs, biscuits, sausage, hash browns) refilled and the last day they had all items out at once! Maybe the hotel was not fully staffed or the staff needs to be re-trained. The hotel seemed to be pretty full so I don't understand how they could not prepare for a large crowd. Service was lacking every day. The staff is nice and at one point the front desk person had to come and help. Trash containers were full and not emptied out. I am not sure I will stay at this hotel next time we come to KC.

"Excellent rooms and excellent service"

5
31/12/2015

We have stayed here a few different times and have always had a good experience. We took our younger children this time and the poll with the slide was a hit. And we enjoyed the hot tub. The room was nice and clean and breakfast in the morning was perfect.

"Great service and location"

5
25/12/2015

Stayed for the NCAA Div II Football Championships. Chose the hotel due to location and it did not disappoint. Easy, convenient parking. Clean hotel, good internet, better breakfast than most, nice lobby area and friendly staff. The hotel was full of nice football fans and the rooms were quiet. Pleasant stay and I can easily recommend to others looking to be near the Legends area in KC.

"DR. APPOINTMENTS"

5
23/12/2015

when I made the reservation I thought I was actually calling holiday inn express. when the clerk learned of this she offered to match the price of holiday inn. so I stayed there it is by far the better of the two hotels. the only thing wrong with it is the mattress for the hid a bed is terrible

"sports fan friendly"

5
21/12/2015

This weekend was the Division 2 National Football Championship, held for the second year, at Sporting Park, in Kansas City Kansas. This hotel is directly across the stree from the stadium that normally serves up world class soccer, is close to the NASCAR race track and shopping. With attendance setting a new D2 record of nearly 18000 , fans were looking for a nice place to stay and to celebrate with friends. Manager Rashid Mohammad and his staff were most accommodating and gracious in providing an outstanding area for Bearcats to have a tailgate and celebrate the 5th national win. Clean rooms, comfortable accommodations and an outstanding staff.

"Always amazing"

5
10/12/2015

Always an amazing stay at the BE Speedway Inn. Great bath and body Works toiletries, great people, and best of all if you're a member they usually offer upgrades. Love the specialty shower suites. Can't wait for our next stay.

"They put Best in Best Western"

5
09/12/2015

I stayed here 12 days and hope to stay again. I am a road warrior and stay 100+ days a year on the road, 1/2 at Best Westerns. I love this spot, speedway and soccer stadium next door with tons of food nearby. I was treated first class with Natalie and Starr leading the way. Also they have a great breakfast.

"Slide was a blast"

4
02/12/2015

Will definitely return! Water was much warmer at night then in the morning but still a blast. Would have loved bacon on the breakfast bar but who can argue with free breakfast. Am excited to utilize the rewards program.

"Didn't want to leave!"

5
24/11/2015

Found this hotel on Yelp and was impressed by the reviews. They were true. Great pillows and beds; the room was extremely clean. There were loads of amenities including free internet, breakfast, free morning paper, coffee/tea bar open 24/7. The location was perfect. Beautiful decor in the rooms and lobby. Impressed by the value. Would certainly stay there again and recommend.

"love this best western!"

5
20/11/2015

great location - super clean and super comfy - staff was excellent and helpful - good breakfast and as always comfy beds with extra pillows! we traveled across the country for 3 weeks - from florida to washington - and stayed mainly in best westerns - only 2 times we could not locate one in the town we had stopped in - we stayed in this particular on twice on the way to and back from our travels - loved it!

"Wedding Party"

4
19/11/2015

Hotel staff was great. Lobby area was super for our gathering. We were part of a wedding party and the hotel staff was wonderful about letting us gather in the main area. Hot water issues need to be addressed as most of us had luke warm showers. The pool area didn't open until 10 so I was unable to use the hot tub after working out.

"Would stay again!"

5
15/11/2015

Small hotel, but friendly staff, clean rooms, great pool with slide, and good breakfast. This was the nicest Best Western I have seen. Within walking distance of shopping, race track, and soccer arena. Had a problem with check-in but staff went over and above to fix the problem. It was a great stay! Only problem that I was bothered by is the pool was that closed for maintenance without warning our last day there. Other than that, it was fantastic!

"not premier status"

1
14/11/2015

This hotel doesn't live up to Premier standards.... First of all, when we walked into the room, we could visibly see hair and debris and the floor, as if the floor had not been vacuumed after the previous guest. Then as unpacking noticed there was dust all over the room. The room was very spacious and decked out in Granite. It just obviously hasn't been well kept, or they need to update the cleaning staff!! then what set it all the way off was, we noticed the mattress had red spots on them, so we further investigated and came to the conclusion this bed has bed bugs.... very upset I notified the front desk, who didn't seem to concerned about the issue.. they moved us to another room (after we packed all our stuff back up) we moved to another room on the 2nd floor, Where we noticed this mattress also has bed bugs, at that point my husband and I had enough and was checking out to go to a clean hotel with out bed bugs.. the front desk staff said that they were not aware of any bed bugs issues, but when we were getting in our car, we over heard another guest stating they were leaving as well due to bed bugs in their room which was on the 3rd floor. We will NEVER return to this hotel again!

"Visit to Kansas City and Independance, Mo"

5
13/11/2015

Very easy hotel to get to. It is located in a village cluster of other hotels and retail businesses, near the Kansas city Speedway and Hollywood casino, but, in an out of city area off I-70. Hotel has a pool, guest laundry room if needed, kids or adults TV room, great buffet breakfast and very polite staff.

"Very Pleasantly Suprised"

5
12/11/2015

I am going to be totally honest and say that when my company booked me here, I was dreading it. But after getting there and checked in, just wow! Very nice and spacious. The rooms were done in marble with surround sound speaker systems, large TV's, an unbelievable bed. The bathroom was comfortable and spacious with lots of different toiletries for just about anything that could come up. The internet was fast and the staff were top notch. This Best Western has changed my attitude towards the Best Western Brand.

"bad sewer smell in room"

4
09/11/2015

other than the bad sewer smell when we opened up the door to the room, everything else was fine. we were glad we had a balcony so we could open up the door and get some fresh air into the room. also, the clock had not been adjusted for daylight savings time, which we didn't noticed until we got up an hour earlier than we had to. we couldn't figure out how to change the time.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. As far as the smell goes we are very sorry. There is a creek out back that occasionally smells up our parking lot when there is events in the Legends area. Unfortunately we are back and forth with the city to get this issue resolved. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"I wanted to like this hotel but.."

3
04/11/2015

For me, the # 1 most important thing when it comes to a hotel is cleanliness. At first glance, it looks clean but anyone who is paying attention could see that it was only "surface clean" The bed I'm almost positive was simply made up from the previous occupants. There were several body hairs on the bed under the top sheet and the linens looked like they had been slept in. The mirror on the wall was covered in spots from who knows what. The towels weren't stocked. The shower door was very obviously not cleaned but just wiped off. The floor of the shower was REALLY disgusting . This hotel has all the bells and whistles but there is obviously a problem with the cleaning staff. If we hadn't been driving all night and just plain exhausted I would have went to another hotel. I can see why there are some mixed reviews here as I'm sure if the person who cleaned the room you stayed in was one of the good employees because aside from this it was a spectacular hotel. I hope management will address and correct this issue as we would love to come back to Kansas City sometime to visit and would consider staying here again as long as the room was properly cleaned.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Also, you were right, it was a housekeeper that was in training as we are going through housekeeping staff changes. Fortunately she is no longer with us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly @ 913-334-4440.

"Beautiful Hotel"

5
03/11/2015

Very upscale hotel the minute you walk in the door. Has complimentary ice tea, coffee, at all hours! Nice fireplace, bar area, very clean. Room was very spacious, clean and awesome bathroom amenities! Hotel was very quiet for sleeping and beds were very comfortable, with extra pillows too! Would definitely stay there again!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Family Weekend Trip"

5
26/10/2015

Family trip to see the Chiefs Game and do some shopping! great hotel and great weekend! Hotel very clean and very friendly. No issues at all. Very nice bar and lounge. My kids really enjoyed the pool! Location is very easy and plenty to do in the area. Thanks again!

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"Not up to Premier Standards"

1
25/10/2015

We had never stayed at a B/W Premier, altho we have stayed at 15 or more B/W in the past 12 months - usually choosing a Plus. This place at a bar in the lobby and even in our room on the 2nd floor w/the TV on - the bar noise was heard in our room until nearly midnight. Room was dusty and towels were not sufficient.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly @ 913-334-4440.

"October NASCAR Weekend"

5
24/10/2015

Arrived 4 hours prior to check in, due to start of NASCAR race. Staff and hotel manager went out of their way to make us feel at home, and comfortable. Even encouraged us to pre-race tailgate (in a respectable manner) in the parking lot, and other guests joined us for a while. Hotel location is exceptional in relation to the distance to the track...maybe half a mile to a track tram pick-up/drop-off, or maybe a mile walk to the track entrance. And after the race, the hotel is located on the street that enters the track's in-field, so the driver's trucks/caravans drive by,and it's a site to see; especially if you have kids. The rooms are luxurious, clean and quiet, and worth every penny. I've been in the military for over 18yrs, and traveled all over the world, and there I've witnessed a lot of hotel staffs that could take lessons on hospitality from this Best Western staff. Outstanding experience, and have already made reservations to go back.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"Hotel stay"

3
20/10/2015

Your hotel is a beautiful property and great location. Beautiful inside and staff is very nice and helpful. Sleeping and showering is not so good. Beds are hard, pillows are hard or lumpy, leaving neck aches. Shower leaks all over the floor even with towels down. Slipping hazard.

"Great place to stay"

5
19/10/2015

Hotel and staff are both great. Clean rooms, nice lobby, good breakfast, and nice bar/lounge. Have stayed at this hotel about 12 times over the last 6 years and have never been disappointed. Great location if you are attending NASCAR races. Only complaint are the higher prices on race weekend but no shuttle to and from the Speedway or any special amenities to justify price increase. All else is great and I keep going back for more.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440.

"Still Slipping"

3
14/10/2015

Nice hotel, but each time I stay here, it just seems to be NOT as good as the time before. This trip: a) Room smelled bad upon arrival....not pleasant. b) towels are "threadbare" c) shower glass FULL of water spots. Looked horrible. d) curtains wouldn't fully close Disappointed, to say the least.

"Great Hotel"

5
12/10/2015

Exceptional Staff. Everyone went out of their way to be helpful. Room was great, very quiet, comfortable bed, nice shower, filtered water, sound system. Breakfast was great. Good selection with many drink choices, tea, water, juice & soft drinks. Extremely pleased, will stay there again.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"2nd Vist to the Best Western Speedway"

4
04/10/2015

This was our second time visiting the hotel. We like it for the location, cleanliness, full breakfast, and being able to get a room with 2 beds PLUS a pullout. There were a couple problems with our reservation this time - one was the hotel's fault and one was a rowdy bachelorette party next to our room - so it was not as pleasant as our previous stay but Christina did a very professional job of handling the matters and we were given a discounted price on the room without even asking, which didn't have to be done but was a courteous thing to do. We will likely give the hotel another try next time we are in KC.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great for kids"

5
01/10/2015

Clean, close to Sporting Park. Great pool area. By far, this is my kids favorite place. I should rank it really low to keep others from considering it so rooms are available! Service has never been an issue. Parking is great.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Southern Hospitality in the Midwest"

5
30/09/2015

I was extremely pleased with the appearance of the hotel and the cleanliness. My fiance and I were shocked that this hotel could be a Best Western hotel. But, we were pleasantly surprised. We will come back again! Thank you.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Wedding Large Group"

5
29/09/2015

The staff was very nice and helpful for a large group. The wedding party was well taken care of. The facility was nice, clean, and accommodating for children. Thank you for making this special weekend comfortable for the family and friends.

BWGMKansasCity_KS, Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great place to stay"

5
21/09/2015

Our family stayed to watch a Sporting KC soccer game and loved the location. The decor was very nice, people and staff very friendly. Highly recommend for any type of stay, was also amazed by the audio and video in our room. Must stay.

BWGMKansasCity_KS, General Manager at BEST WESTERN PREMIER KC Speedway Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me @ 913-334-4440. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.