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Best Western Premier Hotel University Inn, Hattiesburg

4.5/5  - basé sur 264 notations.
132 Plaza Drive, 39402, Hattiesburg, United States - Voir l'itinéraire

Découvrez le confort et la qualité à Hattiesburg avec le Best Western Premier University Inn. Situé dans le quartier des affaires de Hattiesburg, notre hôtel est proche de nombreux immeubles de bureaux, parcours de golf et hôpitaux de la région, et se trouve à proximité de nombreux restaurants. Il est proche du campus de l'université du Mississippi du Sud (USM) et à quelques minutes de Camp Shelby, du centre médical Wesley, de l'université William Carey, de Pine Grove et de l'hôpital Forrest General. L'hôtel est également proche d'entreprises telles que Kohler, Wis-Pak et Stion, ainsi que Longleaf Trace, le théâtre Saenger et le zoo de Hattiesburg. Les casinos de Biloxi et le Vieux Carré de la Nouvelle Orléans sont à quelques minutes en voiture. Notre hôtel impeccable et entièrement non fumeur bénéficie de chambres spacieuses avec Wi-Fi gratuit, lits avec matelas à plateau-coussin, télévision LED 107 cm, four à micro-ondes, réfrigérateur et cafetière. Sirotez un verre et mangez un morceau dans notre salon, Julep, ou faites un plongeon dans notre piscine extérieure. Ressourcez-vous dans notre centre de fitness ou prenez des nouvelles de votre travail dans notre centre d'affaires. Nous disposons de deux espaces de réception parfaits pour les réunions ou les petites fêtes. Passez un excellent séjour !Pour un séjour agréable à Hattiesburg, le Best Western Premier University Inn est le meilleur choix.

Best Western Premier

Hotel University Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
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Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 261 voyageurs
Note attribuée
Excellent
181
Très bon
54
Moyen
14
Médiocre
8
Horrible
4
CONSULTEZ LES AVIS POUR
En couple En couple
53
En famille En famille
115
Escapade entre amis Escapade entre amis
17
Professionnel Professionnel
53
Voyage solo Voyage solo
20
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Wonderful stay"

5
10/09/2018

We stayed overnight on our way to Florida. Kendall at the front desk was so nice, helpful, and informative about the area. Kelsey at the bar was great! Room was very clean and comfortable. This is a definite stay when we are in the area again

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the kind words! We will let Kendall and Kelsey know that you appreciated their service. We hope you get to join again soon!

"Getting Away Weekend!!!!"

5
02/09/2018

This hotel was one of the nicest hotels I ever stayed at. Once I entered the hotel I detected the cleanliness smell. The front desk was very professional (Kendall was great!) The room was clean and everything felt brand new. The bathroom was beautiful ! So much light, mirrors and very roomy! I stayed in numerous hotels around this one but this will be my choice the 3 times I visit Mississippi! Plus they have an actual breakfast!!! I had sausage and mini omelets and the other day bacon and eggs. Of course you get all the other breakfast things, but this was much different! The pool was clean and very nice. Fitness room was very nice. I would highly recommend this hotel!!!!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're floored by your response! We're happy to hear that we helped you feel so at home while you were here in Mississippi. We look forward to having you back soon, and we thank you for your feedback!

"Best Western Hattiesburg, MS"

5
26/08/2018

NIce location/experience. The staff is extremely courteous and attentive. Beds are comfy. My only problem was that it seemed to be difficult to regulate the A/C. It was either too hot or too cold. The bed also had a sheet and a heavy cover--I would have preferred a medium weight cover.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! We appreciate that your stay was by and large pleasant and comfortable! We appreciate your comments regarding the AC and will look into them promptly. We hope you choose us again for your next trip to the Pine Belt!

"Home Away from Home"

5
18/08/2018

The Best Western Premier in Hattiesburg, MS is an excellent place to stay. The staff is very friendly. The facilities are awesome, with the rooms very comfortable for when you have to say for an extended period of time to take care of family. The breakfast provided each and every morning is outstanding with multiple options each day. . The room are always clean and fresh. Great restaurants in walking distance. If there is an issue it is taken care of ASAP.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're left speechless by your overwhelmingly positive review! Thank you for taking the time to tell us what you liked about your stay. This feedback helps us greatly in providing the most enjoyable home away from home here in Hattiesburg. We hope you visit again soon!

"VERY Nice Hotel"

5
03/08/2018

Clean and comfortable! The rooms were clean and the bed was nice. The staff here is very d friendly. Loved the water pressure in the shower and the bathroom was very clean. Would definitely recommend this place to stay

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear we met and exceeded your expectations! Our staff is happy to help you feel at home while you're here. Thank you for choosing the Best Western Premier of Hattiesburg!

"Impressed"

5
24/07/2018

Let me start off by saying, I have stayed at multiple Bestwestern hotels and a lot of other hotel chains throughout the country. This hotel was one of the best if not the best do far. Very close to some good restaurants in walking distance and driving distance. The room was very clean and the bed was comfortable. I definitely feel the value of the room was equal the price.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for such high praise! We're happy we could stand out among the other Best Westerns as one of your most memorable stays. We hope you visit us again the next time your travels bring you to the area.

"Eyes of a 3 year old"

5
24/07/2018

The BWP in Hattiesburg created one of the best hotel experiences I have had in a long time. It was the first time for my children to stay in a hotel and they loved everything about it. It is perfectly located off the interstate. The staff was unbelievably friendly. The breakfast warm and delicious. The pool perfectly maintained. If we are in Hattiesburg again, we will definitely stay here and will not consider another hotel.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're excited to hear you had such a pleasant stay with us! We look forward to your next visit. Thank you for choosing the Best Western Premier of Hattiesburg.

"Road Trip Oasis"

4
22/07/2018

We'd been traveling from Nashville that morning and had stopped at Chattanooga to see the Choo Choo so it had been a long day. We thought we'd stop at Hattiesburg as it was a small Hop into New Orleans the next day. We used trip advisor to review a couple of places and this was ranked first and the price was reasonable. Wow, the bed was the best I've stayed in over years of travel. The room is spacious and well appointed with quality toiletries. The staff were really friendly and the room rate included free parking, wifi and breakfast. The breakfast was simple and included make you own waffles with sausage, bacon and scrambled eggs plus a range of bagels and pastries. There were a number of places to eat dinner including the Outback Steak House and Hooters within a short walk. A great find!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear we could help you feel at home on your way to New Orleans. Thank you for choosing us for your trip. We hope you come visit again!

"Awesome Place to Stay"

5
19/07/2018

This is the nicest Best Western I have ever stayed at. The layout of the lobby and dining area were on par with hotels twice as expensive. A small cocktail lounge was located along side. There were a few large tables in the seating area, something I rarely see. The rooms were large with big beds. The TV was set up to receive computer as well as several other inputs. The bathroom featured a large walk-in glass shower. There was no bath. This may be an issue for some. The room had a small coffee maker, microwave, and refrigerator nestled in a food pantry like area with shelves and drawers. The staff was extremely courteous. The cleaning crew was fast and efficient. The breakfast staff was diligent. The breakfast was good. It featured fruit, pastries, waffles, bacon/ Sausage, eggs, cereal, and so on. One review I saw recently complained about the Sausage gravy as being the only meat option... well, we had bacon one day and sausage the next. It appears the menu rotates, and really... it's free and it's well made. The MOST important thing was that coffee was free, fresh, and full all day each day we were there. Sure you can make it in your room, as I did. However, why waste your two packets when you have unlimited refills! Now, if they just had free cookies all day... The hotel was easy to get to. It's nestled together with a few other similar hotels in a cluster. A burger place called the Plaid Rhino is right next door. A shopping center with other food options is right across the highway. This hotel is essentially located on a main strip where several food places and major shopping chains are easily assessable. I'd stay here again in a heartbeat.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're overwhelmed by your kind words and appreciate the time and thought you put into your feedback! We work hard every day to ensure our guests feel rested and welcome here in Hattiesburg. We hope you have another occasion to visit us again in the near future. Thank you!

"Satisfied Customer"

5
12/07/2018

This is a great place to stay. Close to everything, safe area and easy to get to get to. The staff is wonderful & the breakfast is on point! The rooms are great and room service is excellent! Wonderful beds too!!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We appreciate the kind thoughts! We pride ourselves in making our guests feel at home while they're in the Pine Belt. We hope to have you as our guest again in the future!

"Best Hotel in Hattiesburg"

5
12/07/2018

Not only is this the Best Hotel in Hattiesburg, it's convenient for my purposes and I can walk out the back door to the Plaid Rhino. It's also convenient to most other popular restaurants. Another plus is two turns and I'm on the Interstate. I wouldn't want to stay anywhere else when in Hattiesburg.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to tell us about your experience. We pride ourselves in being accessible to the best destinations in Hattiesburg. We're pleased to hear you had an enjoyable stay with us! We hope to see you again soon.

"My July trip"

5
10/07/2018

Very clean and modern facility! Parking lot is well-lit at night, which was particularly important to me, since I was traveling alone. Convenient to restaurants, shopping and easy on/off major highways. All employees were friendly and professional. Check-in and out was quick and hassle free. I'm a light sleeper, but the bed was perfect and the room was very quiet. I stayed 5 nights, so I thoroughly enjoyed the wide selection at breakfast each morning

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear we could help you feel at home here in Hattiesburg. Thank you for choosing us for your travels!

"Won't return"

2
09/07/2018

This place is in one of the motel valleys. It is on the Interstate and noisy. The minute I checked in I was I told that I was in a handicapped room because I booked on Expedia. For 2 nights it was tolerable but if I return, I will stay elsewhere and not in a cluster of motels! The food was not too great . The first night there were lots of men drinking and gathered around a truck. It was the Spring so no tailgating! It is convenient to Miss Southern.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to write to us regarding your experience! We regret to hear your experience was not one of the more pleasant, typical experiences shared by our other guests. Hattiesburg is nicknamed the Hub City because of its proximity to many venues and happenings in the area. Our location, close to both the interstate and USM, is often touted as a convenience for our guests. We do understand your view and appreciate you sharing your perspective with us. We hope for a chance to serve you again in the future!

"Clean Rooms, Friendly Staff"

4
03/07/2018

The staff at the hotel is very nice and accommodating. I stayed here for five days while on a work trip. I had no problems while there. The coffee station was always stocked and the breakfast was good. I really enjoyed the omelets. Overall, it was a good stay in a very good location (only minutes from the University). The bed was comfortable and they always cleaned my room and restocked the soaps and coffee station while I was gone for the day. The soap holder in the shower was tiny and you had to put the shampoo and conditioner on the floor, so I would definitely ask for a handicap room if you are older or have trouble bending, but for someone in good health, it was fine.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We appreciate you taking the time to tell us about your stay! Your feedback and constructive points help us refine the overall experience for all of our guests. We will take the bathroom suggestions into consideration for future updates. Thank you for choosing the Best Western Premier of Hattiesburg!

"Not a Premier Venue"

3
28/06/2018

While the staff was pleasant and the rooms were typical, this Best Western is by far NOT a Premier property in the BW scheme. There was nothing special about the rooms, unless one counts a bed so high, a ladder is needed to get into it. The shower lacked anywhere to put anything except a small bar of soap. Woe to he who wants to use shampoo, which must be located far out of reach outside of the shower or on the floor of the shower. Breakfast was typical of the meal at any regular Best Western, except this one did not have any meat, unless sausage gravy is considered meat. I mentioned it at check-out and the response was they must have been out of meat that day. The last BW Premier we stayed in offered a sit down breakfast, waitress-served, with made-to-order eggs, a choice of meats, and more. The BW Premier in Hattiesburg is not even as well appointed as the regular Best Western in Westminster, Maryland, which at least offers omelets to order at breakfast. (Well, there was a large-screen TV in the room. I guess that must count for something).

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! Our hot breakfast selections change from day to day to provide our guests a variety of different options. But we appreciate your feedback and will take your remarks regarding breakfast and room amenities into consideration for future updates. We hope you visit us again!

"Clean. Great service. "

4
23/06/2018

We've never stayed in a BW “premier” before. Nicer than a typical best western. Friendly, helpful, hardworking staff. Price was ok. A little high. But it's Comparable to other hotels in area. Bar in lobby. Room was nice and clean. We received extra blankets upon request. Mattress was a little too firm, but that's just my preference. Breakfast was free. Pretty typical. I read they sometimes have bacon but today they had eggs and sausage. No biscuits. They had a waffle maker, plus the typical breads, fruit, yogurt, etc. Plenty of room to sit in breakfast area. Overall I'd highly recommend. We will definitely be back if passing through Hattiesburg.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to write to us regarding your stay! We're glad to hear your overall experience was positive. Your feedback helps us direct our attention where it's needed, and we appreciate it. We look forward to having you as our guest in the future!

"Super tall king bed"

4
05/06/2018

Smaller hotel with a nice breakfast area. King size bed was at least 3ft high from floor to top of mattress. I nearly needed the hassock to climb up into bed. This was a one night stay before arriving in FL. Ultra modern bathroom. A teeny tiny soap dish holder or the floor for your shower toiletries. White blinking light on ceiling was distracting for one of us.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! We will take it into consideration for future bedroom and bathroom updates. We appreciate you choosing us for your travels and hope you visit us again!

"Charges"

2
27/05/2018

I am staying on points and two charges where made to my card. I was told no charges would be made to my room. The front desk apologized then stated there was nothing they could do. I do not have confidence in this hotels charging policies.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback. We apologize for any confusion or misunderstanding regarding your stay. In regards to Best Western Rewards points reservations, it is our policy to hold a credit card on file to cover for any non-room incidentals charges. With this policy in mind, we reserve the right to place an authorization of $30 per reserved night on the incidentals card. Assuming no incidentals charges or damages arise during the course of a BWR points stay, this amount will be released back to the cardholder within 3-5 business days. We appreciate your understanding in this matter. If this authorization remains on your card 3-5 days after checkout, please contact us so that we can further assist you.

"check your bill closely"

1
25/05/2018

first the power went out (no where else in the area except this hotel) and I had to get ready for my daughters HS graduation in the dark. For their encore they double charged me after I checked out and I still have not gotten my money back

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback. As we explained to you in our e-mail correspondence, the hotel experienced power loss after a storm downed a tree which then cut off power to our property. As we are on a different power grid than the surrounding hotels, this is why it appeared that only our property was suffering power issues. We regret the inconvenience this incident caused you, but weather-related issues are unfortunately out of our control. Secondly, we have reviewed your reservation and can assure you that we have only charged you for the two nights you stayed with us in addition to incidental charges incurred from our restaurant and sundry shop. For any further questions regarding outstanding authorizations, we ask that you forward further inquiries to your bank or card issuer. We appreciate your understanding regarding these matters.

"Great hotel in Hattiesburg"

5
21/05/2018

Comfortable and convenient. Good breakfast provided. Friendly staff. Spacious and clean. Will stay again when in the area. Close to restaurants and entertainment areas. Appears to be kid friendly. Nice toiletries.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're glad our location could be both convenient and enjoyable for you! We thank you for choosing the Best Western Premier of Hattiesburg and are looking forward to your next stay with us.

"Paul"

4
29/04/2018

Great modern clean hotel Recommended and will use again Can't fault anything about it and I will definitely be returning Much better than the other supposed up market hotels locally So go for it if you want to stay in this area HIGHLY RECOMMENDED

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your kind words! We hope to host you again for your next visit to the Hattiesburg area. Please let us know if there is anything we can do to make your next visit more enjoyable.

"Nice Hotel, Needs a few improvements"

4
26/04/2018

This was a nice hotel, clean, accommodating and friendly staff, great breakfasts. Beds were too high for accessible needs - when they are too high, they are a safety issue. Reported this to front desk and she seemed sincere about reporting it to the manager. No hot water in the sink - wasn't fixed correctly. Walls are thin so could hear snoring in the next room, arguments upstairs and kids running across the room. For this reason, I would say the value of the hotel is not as high as they are charging.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you very much for your feedback! We read all of our feedback and value your constructive criticism. We will look into the hot water issue you experienced right away. And we will also keep in mind your other suggestions for future updates. I hope you choose us again the next time you visit Hattiesburg so we can give you the premier experience worthy of our name!

"Nice stay"

3
24/04/2018

Adequate accommodations, large selection of breakfast items, clean and comfortable rooms. Pool area nice for chatting, and friendly staff. Workout room very suitable for a traveling workout. Easy check in and check out.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you very much for your feedback! We read all reviews and surveys and consider all constructive feedback. We will use the points you addressed on your survey for future updates to our property. We thank you for choosing the Best Western Premier of Hattiesburg!

"Could ask for better."

5
15/04/2018

The BW University Inn, in Hattiesburg, MS was as close to perfect as you can get . We were offered a room that was just two doors down from the lobby which made our old knees happy. The only negative was a small stain on the foot blanket, but it did not keep us from enjoying the room.

"Good Stay "

4
12/04/2018

This hotel is a little out of sight from the road. We had a friendly and easy check-in. The place is very clean and modern. Very high and comfortable bed. Breakfast was good. Two things I noticed in the bathroom was you can't stop the water from going out of the sink so when you shave you just have to let the water run and only a small soap dish in the shower, no shelf's to put shampoo or other things. This wouldn't stop us from staying here again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for giving us your constructive feedback! We're happy to hear that you had an enjoyable stay with us. We will keep your suggestions regarding the bathroom in mind for future updates. Please join us again the next time you're in town!

"Really nice place to stay and super convenient location"

5
10/04/2018

We will definitely stay here again in the future. The hotel is very nice and clean. The breakfast is nice (bacon one day and sausage the next, waffles/yogurt/cereal/pastries everyday). The best thing about this hotel is the location. You can get to and from USM campus on the back roads and never have to get on Hardy Dr. You can also get to many of the local restaurants without having to get on Hardy Dr and battle that traffic. Highly recommend this hotel.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for writing to us regarding your stay! It would see we checked all the boxes regarding your expectations and needs. We're always happy to help our guests feel at home. We hope you visit us again the next time you come to Hattiesburg!

"Wonderful place to stay"

5
08/04/2018

The hotel was wonderful and beyond my expectations. The room was nice and big. The bed was comfortable and the staff was nice and very accomdating. I enjoyed my time at this hotel and I would stay here again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear we went above and beyond your expectations! Thank you for taking the time to write to us regarding your stay. We hope you join us again the next time you visit the Pine Belt!

"Not bad, but definitely perfectible."

3
27/03/2018

Hotel was pleasant, fresh and clean. Very comfortable bed. Two things to complain about: Extremely loud bathroom fans that could not be turned off and that could be heard in the room even with the bathroom door closed, and that a Premier hotel that advertises "full breakfast" has no eggs on the menu when "lesser" (and cheaper) hotels do. No bacon either, btw.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! We're glad you found your stay comfortable and pleasant. We will look into the bathroom fan issue that you experienced. As for breakfast, we do occasionally offer bacon as part of our rotating menu, and eggs are commonly featured on our daily menu as well. We offer a different variety of items each day for the benefit of our guests. We will keep your feedback in mind for future updates to our breakfast layout!

"Excellence!"

4
08/03/2018

There is so much to love about this hotel that it's hard to be critical. But, that's the point of the review process so here's my input. There were a few very minor things that I noticed that many people probably would not have paid any attention to. I saw a spot on the hallway wall that had been touched up with paint that didn't blend perfectly and a place on the bathroom wall that had been patched and painted, but the underlying patch was not professional enough to remove the tell-tale sign of the patch itself. The bathroom had neither an (optional) heating lamp nor an exhaust fan (preferably with a separate switch from the overhead lighting). Breakfast was a bit of a disappointment as there were opportunities missed for substantial improvement. The hot breakfast offerings (aside from the oatmeal and the ubiquitous waffle iron) were limited to powdered eggs and (rubbery) bacon. The addition of breakfast potatoes, biscuits and gravy, or better yet, eggs to order would have been wonderful. But, as with the rest of the hotel, the breakfast area was squeaky clean and well-maintained by an attendant who was constantly in motion cleaning and replenishing the food items. I don't know when this hotel was built, but it looks brand new and is very modern in it's design and decor. Cudos to the decorators! The bright colors and patterns are very attractive and, as previously mentioned, immaculate. I checked in late at night and Barry was at the front desk. He was kind, courteous, and very helpful to a weary traveler. I would guess that the cost of my stay was only a nominal increase (10%-20%) over what I might have paid for a Best Western or Best Western Plus hotel in this area. But, I think that, at this price point, the rate represents a very good value for the dollar spent. I've stayed at plenty of Hiltons, for example, that were not as nice as this hotel. The parking area is well-lit easily accessible from the nearby Interstate highway. I would definitely stay here again and I highly recommend this hotel.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you so much for staying with us and offering us your feedback! We really appreciate the time you spent writing this out, and we want you to know that we took our time reading your thoughts. This kind of feedback is extremely helpful in showing us where we need to focus our efforts. We will keep your suggestions regard the bathroom and small maintenance issues in mind. As for breakfast, our breakfast line-up changes from day to day -- and on some of those days we do offer things such as biscuits and gravy! You raised good and valid concerns, however, and we will keep those in mind for future revisions to our breakfast selection. We hope you visit us again the next time Hattiesburg's on your itinerary!

"Safe and clean place to stay."

4
02/03/2018

Clean and safe place to stay at a very good rate. The staff was very friendly. The breakfast was good, and the coffee hot...not much to complain about. It was a bit far from William Carey University (where I was going several times a day), but that was due to traffic conditions...which were way worse than expected! Regardless, I would definitely stay here again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! We're happy to hear you had an enjoyable stay with us. We can relate to your complaints about Hattiesburg traffic; Hardy St. is a very busy thoroughfare! We hope you join us again for any future business or leisure plans.

"Nice place to stay"

5
04/02/2018

The room was nice and clean. We enjoyed the king bed along with the additional furniture. It had a club chair with ottoman, a desk and chair that made it easier to relax along with a microwave and small refrigerator. We enjoyed the breakfast the next morning with waffles that you could make, eggs, sausage, oatmeal, yogurt, orange or pineapple juice, cereal, bananas, apples along with several different pastries to choose from. I would recommend this place to stay to everyone.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the feedback! We're glad all of our amenities could help you feel right at home. Thank you for choosing us, and we hope you come stay with us again soon!

"Favorite hotel in Hattiesburg"

5
02/02/2018

Whenever I visit, I always stay at this hotel. The rooms are nice, and the complimentary breakfast is delicious! The meat options change with each day, but I had sausage links, omelette, waffle, fruit, and yogurt. You can also walk right over to Outback Steakhouse or Hooters to grab a bite to eat. It is also conveniently located--not far from southern miss or mall.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear you had an enjoyable experience during your stay! Please join us again the next time you visit the Pine Belt.

"Unexpected"

4
21/01/2018

We have stayed at a lot of Best Westerns but never at a Premier. I really didn't see anything different about a premier than a regular Best Western. The room was nice but certainly not any larger or more amenities than any other. The breakfast was merely ok, nothing special. The staff at the front desk were very nice.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! One of the things that sets Best Western Premier apart from other BW properties is our on-site restaurant, Julep. Other offerings are more subtle, such as the decor and linens used in the rooms. We're always open to suggestions on how to improve our overall experience. We'll keep the things you mentioned in mind for future renovations. We hope you choose us again for any future visits to the Pine Belt!

"Dance competition "

5
21/01/2018

We stayed here for a dance competition. We are picky and this hotel is wonderful. Great costumer service and the beds are to die for. The breakfast was typical fare but eggs and meat were different on each of the two mornings we were there. This was a nice touch. It was very quiet. The staff asked my daughter how she did each time we came back.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the kind words! We're glad we could help you and your daughter feel at home during her dance competition. We hope you join us again for a future getaway!

"Great place to stay!"

5
16/01/2018

We always enjoy staying at Best Western. They offer good quality for the money. The breakfast is always a good way to start the day. The room was nice and not too small. Staff was friendly and helpful.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you! We here at the Best Western Premier are happy you choose us for your Hattiesburg travels. We hope you join us again soon!

"Our Favorite Hotel!!"

5
02/01/2018

This was our 2nd stay. We love this hotel. Clean, quiet, great staff and great everything! We will definitely always stay when we're in Hattiesburg! This hotel will be our go to and I would highly recommend this hotel to all travelers! Great for families and for large groups!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the kind words! We're happy to hear we help make your time spent in Hattiesburg more comfortable. We hope to see you again soon!

"Amazing Stay!"

5
28/12/2017

We had an awesome stay and look forward to staying again. I wish I knew the girls name that was at front desk but she was AMAZING the air wasn't working in our room and she moved us to the room across from us not only did she move us rooms so it was better for us she just moved us right across the hall so it was super easy! The beds are so comfortable and the rooms have always been clean. I love the bathrooms alone because the light in the merrier (I wish I had one at home) over all both times we have stayed they have been amazing and the people have always been so nice!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the kind words! We will let her know that you were pleased with her assistance. We're glad you had an enjoyable time here and hope to see you again in the future!

"Enjoyed the stay"

5
28/12/2017

Hotel and the room was very clean and the service was excellent. We likes the location since every thing we needed was close by. And of course the breakfast was very nice too. Good value for the money.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you so much! We're pleased to here your stay here in Hattiesburg was an enjoyable one. Come stay with us again next time you visit!

"Vacation travel stop was very pleased with hotel"

5
23/12/2017

We stopped at this hotel on our way from Michigan to New Orleans. Was extremely pleased with the hotel. It was very clean. The room was very nice. The beds were comfortable and clean. The staff was very friendly and helpful. The price was not bad for the quality. The only thing that I could say that wasn't amazing about this hotel is when people would run in the hall it was kinda loud. But maybe people shouldn't run in the hall. If we ever need to stay near Hattiesburg again we'll definitly be staying here again. It's right off the highway and near a lot of food places and stores.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're thrilled to hear we could make your holiday travel more comfortable! In regards to the noise, please let one of our front desk staff know and we will see to it right away. We want our guests to have a quiet night's sleep and check into all noise complaints. Thank you for letting us know about your stay!

"Thank you"

5
19/12/2017

Stayed for a week studying for an exam, hotel clean, very well kept, breakfast decent, around the clock coffee and tea made it easier to stay indoors and not leave the property , cleaning staff stopped by every day to check and see what services were needed

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the feedback! We know that exam time can be really stressful, so we're glad that we could help you feel productive and comfortable. We hope you join us again in the future!

"PA Traveler"

5
08/12/2017

Very nice Best Western Hotel with easy access to the interstate. A new place for us to stop on our way to Texas. The hotel gave us all we needed for our overnight stop. the breakfast was good and provided what we needed to get us on our way. The room was clean and just what we need for a good nights rest. I would recommend this hotel to everyone.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Hattiesburg!

"Cleanliness"

5
04/12/2017

The Best Western University Inn in Hattiesburg, MS was the cleanest hotel I've ever stayed in!! My room and bathroom, and the hotel kitchen and dining room were spotless!! The beds and bedding were very comfortable, too!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you so much for all the kind words! We're happy to have helped you enjoy your time here in Hattiesburg. Come join us again soon!

"Bathroom not user friendly"

4
04/12/2017

The layout of the bathroom is not user friendly, not enough towels, hard water, and lack of shelving in the shower. all the rest of the room was great. bed was very comfy, the AC unit was perfect. The room is dimly lit but it was ok I wanted to sleep.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to leave us feedback! All feedback, positive and constructive, is used to improve the overall experience here for our guests. We will take these points you mentioned about the bathroom into any future improvement plans. We hope you visit us again the next time you come through Hattiesburg!

"Great hotel, great value!"

5
03/12/2017

This is a lovely hotel and I was beyond pleased with my experience there. The staff was not only helpful, but delightful. The rooms are very large and nicely appointed. The bathroom is lovely with a wonderful illuminated mirror. I will look for this brand again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear that we met and exceeded your expectations while staying in Hattiesburg! Thank you for choosing us, and we hope to have you here again in the future.

"Not bad but"

3
27/11/2017

Nice & clean hotel with nice staff. But noisy and poor /slow wifi. I could hear people walking and vacum cleaners running most of the time.Overall it was a good stay. Breakfast was fresh tasty and free.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Hattiesburg!

"Poor guest service"

1
27/11/2017

Avoid this hotel. There were so many things wrong but the following were our main issues: a blood stain on the sheet, hair on the bed as I pulled the covers back, a used bar of soap in the shower and a hole/indent on the floor that is not visible until you almost twist your ankle. We were moved to another room only to find that bathroom dirty as well and the carpet looked like it hadn't been vacuumed. Couldn't speak to a manager until the morning, and she made us feel like she didn't believe us. She agreed to a $20 discount and stated there was nothing else she could do. While speaking to her, a male custodian stood near me as if I was threatening and he was ready to jump me. I'm a 5"3" female. On my way back to my room, I was meet with dirty looks by the housekeeping staff on our floor. Overall, this was an awful experience and after checking my card, I did not receive any discount; instead I was charged twice. Lastly, the mgr did say the general mgr would call me the next day since he wasn't there. I'm yet to hear from anyone. After reading so many positive reviews, I was very disappointed.

Anuj P, Manager at Best Western Premier University Inn, responded to this review
This is all completely bogus. You were moved 3 different times and claimed to find "issues" in all 3 rooms. All 3 rooms were checked by the head housekeeper before being rented. There was no used soap the next day when the housekeeper went to check the room you changed out of. Nor was their blood or hair in the bed. There are no indents in the floor. As for the dirty looks, I am sorry you feel this way, but we do not have any male custodians on our staff. Also, we did not charge you twice. This is a lousy attempt to receive compensation.

"Fantastic"

5
27/11/2017

I stayed here for four nights with my adult daughters over the Thanksgiving holiday. The staff was amazing--smiling faces, very personable and helpful. I called to make my reservation, and the person I spoke with answered every question I had with sincere good humor and without any impatience, making me feel as though my time and needs were important to her. The people working the front desk in the lobby handled the few requests I made (extra towels, etc.) immediately and with a smile, telling me their goal was to make their guests feel at home. In fact, they repeated that statement several times during our stay, and I can tell you that they definitely achieved their goal. The room was comfortable, clean, and quiet. The food at their breakfast bar was delicious and plentiful--everything from cold cereal to oatmeal, eggs and bacon/sausage to make-your-own waffles, add-ins and toppings galore, plus juice/milk/coffee/tea...AND fresh fruit! They even had Greek yogurt, three different kinds of bread for toast, pastries, and bagels (with cream cheese!). Even ten minutes before breakfast was supposed to end, the buffet was well stocked with whatever you wanted from their selection. I have to manage my diet, and they made that very easy. Plenty of restaurants within a few minutes walk/drive--from fast-food to sit-down fancy eating. It's near I-59 and within five minutes of both a Wal-Mart and a very large shopping center (Target; Ross; Bed, Bath, and Beyond; etc.). The next time I travel to Hattiesburg and need a hotel, I will definitely plan on staying at BWP University Inn again!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
It pleases us to hear that we could help your Thanksgiving holiday be enjoyable! Thank you for choosing us for your visit to Hattiesburg. We hope you come and visit again!

"Relaxing Anniversary Getaway & Repeat Stay"

5
25/11/2017

We had a very relaxing stay in the Hattiesburg Best Western on our final day of our anniversary getaway. Our king-room accommodations were very comfortable with many amenities and the staff were hospitable and helpful. During our brief repeat-stay we again enjoyed a couple of Hattiesburg's wonderful restaurants. Highly recommend a stay.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to tell us about your visit. We're glad to hear that we met and exceeded your expectations! We hope you visit again during your next visit to the Pine Belt.

"Great "

5
21/11/2017

Everyone was friendly no complaints great place easy to get to comfy bed and quiet no problems at all we was just passing through on our way home and we traveled with a 1 year old he had a great time playing with no problems.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for letting us know about your stay! It pleases us to hear that you and your family had a good time here. We hope you choose us again the next time your travels bring you through Hattiesburg!

"Clean, Comfortable, Quiet"

5
16/11/2017

I stayed here four nights with my husband from November 2- November 6. We were in town for a wedding we were in and had never been to Mississippi before. I was blown away by the quality of this hotel. It was EXTREMELY clean and felt brand new, and cleanliness is something I always look for in a hotel. The lobby, room, and bedroom were spotless and smelled clean. I loved it. The staff was both friendly and helpful, and the location is perfect. The hotel was very quiet at night which I appreciated too. I would stay here again in a heartbeat if I ever find myself back in Mississippi.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy that we could help make your first visit to Mississippi a happy one! We hope you choose us again for any future visits to the area.

"Clean, comfortable, friendly"

5
14/11/2017

I stayed overnight while visiting family for the weekend. The hotel was conveniently located; the room was clean; the furnishings were top-notch for a hotel in this price range. The only problem I had was that the TV remote wasn't working, but they got me another one right away. Two thumbs up.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the feedback! We take pride in offering the most comfortable stay in Hattiesburg, and we are always happy to address any issues that come up promptly. We hope to have you here again in the future!

"Could not watch television cause all 3 remotes didn't work."

3
12/11/2017

It's a clean and beautiful hotel, I was very disappointed that out of 3 remotes, none worked. You couldn't turn it manually. It was the only problem I had there but to me it was a major thing cause I want to relax and watch tv. The front desk attended tried to help by giving me all three remotes, they just didn't work.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for letting us know about your stay! We regret to hear that you had issues with the remotes during your stay. We will look into the issue and resolve it as soon as possible. We appreciate you staying with us and hope you can join us again under better circumstances.

"Excellent Hotel"

5
06/11/2017

I've stayed at this hotel on my travels through this area in the past couple of months. The experience was excellent. The staff is very accommodating and the facility is clean and comfortable. I highly recommend this hotel to anyone traveling through this area.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the kind words! We're happy to hear that you were happy with your stay. We hope you visit us again soon!

"Disenchanted"

4
04/11/2017

While the hotel is, as always, clean and comfortable, the clerk made feel anything but. He was courteous and professional, but his two BLM armbands show his racial animosity. BLM has publicly called for the murder of white people and police officers and I find it unprofessional to support such hatred while acting as a representative of Best Western.

"Game Day"

5
30/10/2017

Stayed at this hotel to attend football game. Room was excellent. Service was outstanding. Nice and quiet area. Breakfast was great with several food items to select from. Spacious rooms. Will stay here again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
It is our pleasure to have helped you better enjoy your game day. Thank you for letting us know that you had a great stay!

"Good Value, Good Night's Sleep"

4
25/10/2017

We were greeted pleasantly; but there was a computer glitch at the moment, so we had a bit of delay checking in--nothing terrible--we got in our room quickly and the matter was remedied within 15 minutes or so and we had all the paperwork done. The room was nicely sized, clean and well prepared. There are enough outlets for powering/charging phones and other devices. The bed was very comfortable. My only complaint involves the coffee--there was only artificial creamer available; at least I didn't see any half and half or milk available. That seems to be a common issue in the south. We did not use the pool or the fitness center, and except to say that the pool is small, we don't have any real comment. All in all, a good stay and good value.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! Sometimes computers don't exactly do what we want them to, but we try to make every check-in quick and easy so you can get settled. While we don't usually keep milk out at the coffee area, we are always happy to provide milk upon request. Your feedback is appreciated and will help us continue to refine our overall experience. We hope you get to join us again soon!

"Conference"

5
25/10/2017

I was pleased with the hotel in all areas. It was easy to access the highway and close to everything you need. I also felt safe and the hotel was quiet and clean. Staff was very nice and accommodating. I didn't eat breakfast but it was offered

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear that you had a great time with us! We hope you visit us again the next time Hattiesburg's on your agenda.

"Great Hotel, great service"

5
24/10/2017

Service was great, staff were very friendly, amenities were great, beds were comfortable, total room package was enjoyable. tv was a little small however. I did not watch television, but with a larger screen size, i would have incentive or be more inclined on just kicking back and watching a show or two.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We appreciate your feedback and thank you for it! It makes us happy to hear that you enjoyed your stay with us. We'll keep the TV critique in mind for future renovation plans. Looks us up again the next time you visit the Pine Belt!

"Disapointment"

2
13/10/2017

Potty didn't flush.I had to call for a plunger. Poor WIFI connection. Shower got entire floor wet. Not enough towels to dry floor. The room was nice but cramped. The bed was very comfortable. There was no clock with a visible display.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thanks for your comments! It pleases us to hear that you slept well, and it's our pleasure to lend a plunger to someone in need. We will certainly look into the issues you experienced during your stay and make them right for your next visit. We appreciate your time and your business!

"Fantastic Stay"

5
12/10/2017

This hotel had everthing; beautiful clean rooms, comfy bed and pillows, non-fog mirror in the bathroom (important for the ladies), amazingly courteous and helpful personnel, great breakfast and Andes mints on the bedside table. Loved the visit and cannot wait to go back.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the kind words! We're glad you enjoyed your stay. We can't wait for you to join us again!

"Excellent stay"

5
10/10/2017

We were passing through Hattiesburg and we decided to stay and we were very pleased with our stay! The beds were super comfortable and the rooms were very clean. The breakfast was very good. They had scrambled Eggs and bacon, oatmeal, cereal and pastries with coffee. It was an excellent stay!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for writing to us about your stay! We're glad to hear we met and exceeded your expectations. We hope your travels bring you through Hattiesburg again in the future.

"Best hotel ever!"

5
27/09/2017

This is a GREAT STAY, clean, and lovely. I usually don't want to touch the carpet in most hotel rooms much less walk on it in bare feet. This hotel was great! Five star in cleanliness and helpfulness. Large closet, full length mirror ladies. Plenty of area outside the bathroom to apply makeup and do hair as well. The beds were comfy and terrific. The continental breakfast crew did everything they could to keep up but were inundated by a ball team crew and parents; it took them a bit to recover, but they did. This hotel is the BEST! Makes the DoubleTree I stayed in NOLA a couple of years ago look like a 2 star. Will definitely check out more BW in the future. Sure hope they all compare to this one.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We are happy to hear we met and exceeded your expectations! Thank you for choosing us, and we hope to see you again in the future!

"Best BW ever - Incredible beds"

5
18/09/2017

Great property. Remodeled to a new, much higher standard. Best BW we're ever stayed at, and we've been staying at BW's for years of travel. Incredible beds. You will sleep well here. Bathroom fully updated and comfortable furniture. Lots of electrical outlets, great AC, big TV, 24-hour coffee, small fridge in room, fast Wi-Fi. Very personable staff.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We appreciate the high praise! It's our goal to be the most comfortable experience in Hattiesburg, and we're glad we could make you feel at ease while you were here. We hope you choose us again the next time you come through Hattiesburg.

"Conference."

5
16/09/2017

I was in Hattiesburg for a conference. My stay was extremely comfortable. I was traveling alone, but felt safe and secure for 4 nights. It is a very quiet hotel with a great breakfast! The only negative was Wifi. It was weak. Overall a great stay!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! We're glad we could help you enjoy your time here in Hattiesburg. We hope you get to visit the area again!

"Beautiful location"

5
14/09/2017

This was one of the nicer locations I have been to. Everyone was very nice and I had a good time at the bar. Food and drinks were good. I had trouble finding they so I called & they gave me directions. Would definitely recommend.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear that your stay is enjoyable! Hattiesburg is a surprise to a lot of our outside visitors in regards to the great restaurants and attractions we have to offer. It's easy to get lost in the mix if you don't know the place. So we like to help our guests find all these little places so they can enjoy themselves. We're happy to have made that possible for you!

"No Sleep - noisy exhaust fan ran all night long"

2
14/09/2017

No sleep for us. Three nights with no rest was very frustrating. We had a noisy, rattling bathroom exhaust fan that ran all night long. No shut off option on the fan, just continuous noise. Reported the noise but staff did nothing to repair or move us to another room.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for leaving us feedback regarding your stay! We regret the issues you experienced during your stay. Because the nature of the problem was not a quick fix, we offered to move you to another room the morning following your first night's stay. In addition, we made two separate partial refunds in order to help remedy the situation. We understand completely the frustration you experienced, but we took prompt and reasonable measures in an effort to make it right. We appreciate your understanding in this matter.

"Overall, good. However..."

4
11/09/2017

This was my second time staying at this hotel when in town for a home football game. My first experience was great. This experience was good, but I alerted the front desk staff to an issue in the room and the response was far less than expected.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback! Our front desk staff takes the concerns and comments of our guests seriously. But it sounds like we dropped the ball, and we would like to help make it right. If possible, we would like more information regarding the issue you experienced so that it can be properly resolved. You can contact us at (601) 909-6658 or by email at [email protected] We thank you for your time and look forward to hearing from you!

"Our little get away trip"

5
11/09/2017

The room was clean . Bed was great. Pool was too cold . But over all the stay was wonderful. Will definitely stay at Best western Premier again . The back door by pool wouldn't work with swipe card. Reported it to morning shift personnel and was immediately taken care of.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for writing to us about your stay! We're glad we could get the door issue resolved for you promptly. We're also happy to hear that you enjoyed your stay with us! The next time you pass through Hattiesburg, we hope you choose us again.

"UK vs USM"

5
05/09/2017

We were in town for a football game, and had an excellent experience here! The hotel is close to sooo many restaurants and stores. There's a gas station within walking distance to stock up your mini fridge. The bathroom was a nice size, had a great mirror, and the shower pressure was perfect. The beds were slightly firm, yet comfortable. The breakfast was good, and the staff kept up with it making sure everything was filled and fresh. The fitness center was very clean and effective. Overall, I would definitely recommend booking this hotel!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We appreciate the glowing review! It means a lot to us that we can make our guests feel at home while they're away from home. We hope you choose us again the next time you visit the Pine Belt!

"Football game stay"

5
04/09/2017

Came to town for football game. Hotel was very nice. Room was clean and spacious. Close to everything. could walk to Hooters and Outback. Housekeeping did a nice job cleaning room. Barely a mile from campus. Had a great stay. Would stay again if I had a reason to be in the area again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Well if your travels ever bring you back to Hattiesburg, we'd love to have you here once again! Thank you for writing to us about your stay. It's our pleasure to have helped you enjoy your time here.

"Michigan Man in Mississippi"

5
29/08/2017

I've stayed at my fair share of Best Western hotels across 4 states. This was the absolute best by far. I was warmly greeted at check-in. And I can't say enough about the upscale & contemporary decor of the room. The room was also clean with a comfortable bed. Most importantly the room was under $90, making it an EXCELLENT value. This was my first time in Hattiesburg. If I return, I will stay here again without hesitation.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Your praise has left us speechless! We're happy to hear that you were happy with your stay. We hoped you enjoyed your time here in Hattiesburg, and we'd love to have you here again should you return.

"Evening Desk Clerk was Wonderful"

4
27/08/2017

Very nice hotel with good location, close to several restaurants. One of few hotels I have stayed at with 24 hour pool and fitness. That and the amazingly friendly land professional lady at check in will make me want to stay here again when in H'burg.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Having you join us was our pleasure! We appreciate the feedback, and we're glad you enjoyed your stay.

"a real gem"

5
26/08/2017

great rooms at a decent rate. great proximity to local attractions, stores and restaurants. will stay here again for business and leisure. pool was great as was the complimentary breakfast buffet. beds were also very plush.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thanks for the kudos! It sounds like you had quite an enjoyable stay! We'd love to have you here again if you come through the Hattiesburg area in the future.

"Great Hotel"

5
24/08/2017

This hotel was really clean and neat; The decor was really nice. The breakfast was great. Great hotel to stay in for relaxation or business. I will stay here again whenever I have to come back to Hattiesburg!!!!!!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the wonderful feedback! We look forward to seeing you the next time that you stay in Hattiesburg!

"Moving daughter into new apartment"

5
16/08/2017

The hotel is in a good area of Hattiesburg to get to restaurants and shopping. Hotel was very clean and kept up nicely. Two issues I had was the bed was not that comfortable. I did have a back ache for a couple days. The other issue is that both elevators were long over due for some maintenance check up. They constantly made a noise while using them. Like the chains needed to be oiled or realigned. Other than those two things our stay was excellent.

Anuj P, Manager at Best Western Premier University Inn, responded to this review
Thank you for your review! We appreciate you taking the time to leave us that feedback and we look forward to seeing you again the next time that you visit Hattiesburg!

"First Stay at a Best Western"

5
14/08/2017

This is a new property with excellent facilities. It is nicely decorated and offers quest everything needed during standard travel. The hotel staff are friendly, and I could not help noticing that it is better staffed than similar properties by other hotel chains.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the encouraging comments! We take pride in offering the best home-away-from-home experience in Hattiesburg. We hope you visit us again the next time you pass through!

"clean, comfortable hotel"

4
14/08/2017

Second time staying here due to moving son to college and had no problems. The staff was friendly, room clean, food was good. We thought it was a great price for the service recieved and will stay here again if in town. Cleaning lady very kind and helpful. Did a great job on our room. Internet was a little slow at times but overall satisifed with our stay.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We appreciate the comments and feedback! It's our pleasure to help you feel at home when you're visiting Hattiesburg. We will keep your comments regarding the network speed in mind. If there is anything else we can do to better serve you, please let us know!

"Very good"

5
13/08/2017

Our stay was good, everything was clean, beds were comfortable. Clean towels and linens. Bathroom was clean and for the price of the room I felt that the product received was a good value. Breakfast was great coffee was good I enjoyed everything about the best western experience.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for writing to us regarding your stay! We're happy to hear that you enjoyed your time here. If there's anything we can do to better accommodate you in the future, please let us know! It's our top priority to ensure your comfort.

"Great stay!"

5
13/08/2017

We stayed one night on our way to Florida. The room was very clean and the staff were friendly. We will definitely stay here again next year for our trip to Florida again. Everything you need is close to this hotel also!

"Best Western in Hattiesburg, MS."

5
08/08/2017

Very nice accommodations at a reasonable price. Clean, quiet room, friendly, helpful staff, many amenities, restaurants close by, easy access to highways. Serves a good hot breakfast. I would stay here again and recommend it to family and friends.

"Great Hotel - Pleasantly Surprised"

5
08/08/2017

Great Hotel - Clean and Spacious for kids. Needed a place to sleep on way back from vacation. Googled hotel on Trip Advisor and they gave it a great rating. Was very happy with staff, room and breakfast!

"Excellent Value!!"

5
04/08/2017

Room was clean, cold air conditioning, bed was very comfortable!!! (Wish I could take the mattress home with me.) We liked the separate sitting area. Great breakfast selection of cold and hot food; I especially enjoyed the omelet and sausage. We really enjoyed our stay and we're impressed with this hotel!

Anuj P, Manager at Best Western Premier University Inn, responded to this review
Thank you for the great review and rating! We appreciate you taking the time to offer your feedback and we look forward to seeing you again on your next visit to the Hub City!

"Dog Food Smell"

2
02/08/2017

Once we walked in our room we were hit with a disgusting smell. It smelled like dog food as if a pet was there before us. And this hotel clearly says no pets allowed. After a while you get used to it but what could you do. The staff offered to have housecleaning clear it up but we had settled already after an 8 hr drive. The room itself was nice and bathroom even nicer. But with the smell we cannot give this hotel a high rating.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Wonderful"

5
02/08/2017

My husband and I had decided to just take a day off close to home and almost always stay at Best Westerns. This hotel was perfect. We had a relaxing time at the pool and enjoyed our time away from home in the comfortable room. Only thing that would have made it better was if the lounge had been open on Sunday.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your wonderful feedback! We are so glad to hear that you had a great time and we will definitely take your suggestion into consideration as we continually strive to improve our hotel. Thank you again and we look forward to seeing you the next time that you take a little break!

"Good Place"

4
01/08/2017

I have no complaints. Was pleasantly surprised at how nice it was. Very clean and had an extensive breakfast, although I don't eat it. Front desk help was very helpful and location is right around a lot of eating spots.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
It's our pleasure to provide the best home away from home in Hattiesburg! We're glad that you enjoyed your visit. Please let us know if there is anything we can do to better accommodate you in the future.

"Passing through"

4
31/07/2017

Stopped here for the night on our way from OK to Destin. Right off the highway which made it easy to find. Check in was easy and staff was friendly. Rooms were clean and comfortable. We always try to stay at Best Western and breakfast here compared to others was a little disappointing but it was free so can't complain. Would recommend and will visit again when passing through.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to let us know about your experience. Your comments go a long way to helping us meet and exceed your expectations. If you have any suggestions on what items you'd like to see on our breakfast selection, please let us know. We're glad that you enjoyed your stay!

"Nice place"

5
31/07/2017

Very nice place. First time in years I've stayed in a Best Western. I was pleasantly surprised with the updated style from the old Best Westerns. Everything was clean and the staff was nice. Breakfast would fill the empty spot in your stomach but was not exceptional. I do believe it's a good value. I will continue to use the Best Western Premier Hotels if possible when traveling.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the feedback! We're happy to meet and exceed the expectations of our guests who visit the Hattiesburg area. The comments regarding our breakfast are appreciated, and we welcome any suggestions on how we can better improve your experience. We look forward to having you here again!

"Wedding Planning Trip"

5
26/07/2017

I came to this hotel to work on my wedding planning. It was extremely clean and nice throughout my stay (2 nights). The bed was super comfortable and I slept very well, and I am a horrib sleeper. As a woman traveling alone, I felt safe the whole time I was at this hotel. Great place!

"hotel review"

5
26/07/2017

great place to stop for a quick overnight stay-staff was friendly and helpful. breakfast was fresh and hot; bed was a little soft but still comfortable; loved the updated shower. Everything was quiet and restful. We stayed at this same hotel one year ago traveling home on vacation.

"Trip for Mom's Birthday"

5
25/07/2017

We were traveling from GA to LA for my mom's 103rd birthday. We stopped in Hattiesburg for the night. We didn't have a reservation and several of the hotels in the area were booked up. We were able to get a nice room at a great price at the Best Western Premier. I will be staying there again next time I am passing thru the area.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the great review and rating! We appreciate your kind words and we look forward to seeing you again soon!

"Best Western -Best Down South"

5
24/07/2017

Just an all around business value...always have out of town employees stay here...never heard a bad review. The staff is always handing their business which, leaves my employees free to work...that is a major plus!!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the feedback. It pleases us to hear that your employees are enjoying their time with us! We're happy to help them better do their work. We hope to have them back again soon!

"Updated, clean and friendly"

4
23/07/2017

Such a great deal! Updated, clean and extremely comfortable beds. Good water pressure and AC worked wonderfully. Breakfast has a waffle maker-always a bonus. Staff was very friendly and helpful. Pool is small but great for a swim at night.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear that you enjoyed your stay! Thank you for taking the time to let us know what you enjoyed about it. We hope you choose us the next time you visit Hattiesburg!

"Newly renovated"

5
17/07/2017

Our room had that fresh paint and carpet smell. I called ahead to verify my room, and the attendant remembered me. The room was clean and tidy. The breakfast had waffles, eggs, oatmeal, cold cereals, yogurt, bacon and sausage. Everyone in my family was happy!

Anuj P, Manager at Best Western Premier University Inn, responded to this review
Thank you for the great rating and review! We appreciate you taking the time to leave your feedback and we hope to see you again soon!

"Really nice hotel!!"

5
13/07/2017

The only negative I have was internet speed and breakfast selections!! Otherwise, I highly recommend staying there. There were 8 of us and no one had any complaints. It is very close to several restaurants but definitely eat at the Crescent City Grill!!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We appreciate the feedback! We are glad you could enjoy your stay with us here in Hattiesburg. Come visit us again your next time through!

"Don't ask for anything special....."

2
12/07/2017

I stay at this hotel every other month when I come here on business.... you would think the front desk clerks would remember me and try to accommodate me, I remember them very well.....I always reserve a suite, and ask for downstairs..... but rarely given one. This stay had me staying on the 3rd floor, very noisy with a view of the overflowing trash dumpster below and a brick wall from building next door. Its time to look for a new place to stay, where my business will be appreciated.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to review our hotel. As I previously stated in the email to you we did our best to accommodate your request, but there was a guest staying in the room that you wanted and it is against our policy to kick them out so that you can stay there. There is never a guarantee that we can give you a specific room in the hotel for the very reason stated above. Out of the last six times that you have stayed with us we have been able to accommodate your request all but twice and that is because there were people who were already occupying that room. The only thing that we can guarantee when you book a room is that you will be given the room type that you pay for. We were able to give you the room that was available and we apologize if the restaurant next door does not have a more aesthetically pleasing exterior. We definitely appreciate your business and we hope that you will stay with us again the next time that you are in Hattiesburg.

"zzz"

4
12/07/2017

Hotel was clean and comfortable. We didn't use any of the amenities other than the over crowded breakfast area. The only thing I didn't like was after upgrading to a suite, we were charged for pillows to use on the sleeper sofa.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for taking the time to review our hotel. As I have previously stated in the email directly to you we did not charge you for pillows. I am not sure if you are confusing us with another hotel, but we have reviewed your account and there is definitely not a charge for pillows on there. Please feel free to contact us directly at 601-909-6658 or at [email protected] to address this directly because you should not have any extra charges on your bill according to our records. Thank you!

"Nice hotel"

5
10/07/2017

Very nice hotel. I recommend staying here and will definitely stay again when in Hattiesburg. The rooms are clean and hotel is new. I Typically I stay in Hampton Inn but would choose this over Hampton

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the great review! We appreciate your feedback and the kind words about our hotel! We hope to see you again the next time that you visit Hattiesburg!

"Passing Through"

4
09/07/2017

This was a great hotel to stay at for a very reasonable price. The rooms were very clean and there was a nice breakfast in the morning. My only complaint was that there are no shelves in the shower to place things like shampoo and conditioner. There was a small soap dish that would work if you used travel sized items. I would definitely stay again when passing through Hattiesburg.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your feedback. We understand where you're coming from regarding the bathroom, and we will keep it in mind! We are glad that your stay was enjoyable, and we hope that you will join us again.

"Holiday Stay"

4
05/07/2017

This hotel was a good deal but I was disappointed because in the first room we had roaches I saw 3 and the hotel was booked up so I couldn't move to another room. The internet would not work properly it kept logging me out so I couldn't use it and could not do a lot of stuff I needed to do and lastly the second elevator was out of service and the lights went on and off in the morning. Also went to the pool and it was nasty needed cleaning. To me those are things that should not happen on a 3.5 star rated hotel. If those things were fixed I would stay there again but don't want to take another chance especially with the roaches and the pool.

"Great, clean, convenient hotel"

4
03/07/2017

Rooms and hotel lobby was clean. Beds were comfy. Bathroom was clean and updated. Everything worked fine. Conveniently located close to lots of restaurants and the mall. Would definitely stay here again

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're thankful for your feedback and happy to hear that you enjoyed your stay. Keep the Best Western Premier of Hattiesburg in mind the next time you visit the Pine Belt!

"Great!"

5
02/07/2017

Our stay was great! The room was clean and quiet, with everything in order. The breakfast was delicious, and the staff very helpful. Our check in and check out were quick and easy. Overall our stay was perfect!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
We're happy to hear that you enjoyed your stay! The next time your travels bring you through Hattiesburg, stop by and visit again!

"Business traveler"

2
01/07/2017

Ridiculous entrance and exit. Walking down stairs through mud and standing water carry luggage to get in and out. The lady at the front desk was so rude to the family checking in before me I was embarrassed for them. She was so rude to me that I felt sorry for her because she was so miserable.

Anuj P, Manager at Best Western Premier University Inn, responded to this review
We apologize for the inconvenience. Due to heavy rain we occasionally experience mild flooding near our back exit.

"I will stay again"

4
30/06/2017

This hotel is safe,clean and the staff is courteous. It is located close to several nice restaurants and the university. The pool is nice but small and surrounded by the parking lot. Generally speaking it is a good place to stay and we will stay again on our next visit.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for letting us know about your stay! This feedback helps us provide a better experience for all of our guests. Keep the Best Western Premier in mind the next time you visit the area!

"Fantastic hotel"

5
27/06/2017

Barry did a tremendous job. We really enjoyed our stay. The rooms were nice. Great front desk staff. Nice location, very convenient. Nice ambiance to the hotel. We enjoyed our stay, I think that you will too.

"Passing through to Orange Beach"

5
24/06/2017

Fantastic hotel, very clean very helpful staff. Laying in bed now and it is oh so comfortable. Definitely a place to stay when here. Can't wait to eat the breakfast. I would definitely recommend this place to anyone.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the incredible review! We appreciate you taking the time to leave us your feedback and we hope you have a great time during the rest of your stay!

"Stay here if you like getting ripped off for no reason!!"

1
22/06/2017

Stayed here in March '17 on my family's trip down to New Orleans on spring break. Nice enough place and had a decent stay, but had a charge afterwards on my card that was unexpected. Called the hotel and found out it was for 'stolen pillows'. 100% positive my family didn't steal any pillows. Anyhow, called the hotel two times and asked to speak to a manager about it. Was told I would receive a call back when manager was available. Never happened. Filed a dispute with my credit card company and it was concluded that their documentation warranted the charge. Not sure what exactly they documented....but I assure you I did not steal any pillows. I don't really even care about the charge, but spending my valuable time to try to speak to someone at the hotel about this and they don't return a call or care at all makes me angry. And that you somehow have documentation of something that is not true is a little upsetting. I could not really care less that you ripped me off for a few bucks, but just warning folks that there are other quality places to stay at in the area that won't try to rip you off for a few bucks every chance they get, so I would suggest pursuing those options.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Please allow us to apologize for this incident as we would never want to charge a room without cause. Please feel free to call us back at 601-909-6658 or email us directly at [email protected] so that we can pull up your account and take another look at it. Thank you.

"Excellent place to stay"

5
19/06/2017

Very clean, nice arrangement of breakfast items, nice pool for the kids, friendly staff, decent parking, restaurants in walking distance. This is our 2nd year staying due to our kids attending camp at USM. It is in a great location and we watched it being built! They keep the grounds well maintained and the inside as well.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the great review and rating! We appreciate you taking the time to leave your feedback and we look forward to having you as our guests the next time that you visit Hattiesburg!

"Businey"

4
16/06/2017

Great value. Walking distance to several restaurants. Very clean and updated. Nice room and bed. Dude above me from a deep sleep walking around at 2am. Several hotels in the area this one seems to be the best value

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the awesome review and rating! We appreciate you letting us know how your stay was and if there are any disturbances in the future please feel free to contact guest services at the front desk so that they can get that noise under control as soon as possible. We look forward to seeing you again the next time that you visit Hattiesburg!

"Almost Average, but, Extortionately Priced"

2
16/06/2017

Very Comfortable bed. Almost average everything else. Poor breakfast buffet. Omelette-esk type egg things and microwave sausage. NO BACON. Stay at a cheaper hotel and go to Waffle House. Get the ALL*STAR

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your review and rating. We appreciate your feedback so that we may further improve our hotel for future guests. We apologize that we didn't meet your standards during this stay and we hope that you'll give us another chance to exceed them in the future.

"Enjoyable stay."

5
12/06/2017

Super hotel except for the heighth of the bed. Room was clean and service was great. Checkout was easy. Bed was very comfortable. Bed was very high and I needed a stool to mount it. We have stayed here before and enjoyed our visit and will stay here again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the awesome review and rating! We appreciate your feedback and are looking forward to seeing you again the next time that you visit Hattiesburg!

"NOISY!!!"

3
11/06/2017

Hotel is in a very busy area with several other hotels. Hotel is clean. Staff is nice. Internet is slow, just AWFUL almost non-existent !! EXTREMELY NOISY!! Housekeeping was noisy!! Heard every move EVERYONE made!!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your review. We appreciate your feedback and hope that you will give us another chance to share an exceptional experience with you. Thank you.

"Nice, comfortable hotel"

5
09/06/2017

Clean, comfortable hotel. Staff excellent. Love the lady cleaning rooms - so nice and pleasant. So nice. Quiet. Great location. Only complaint was slow Internet. Desk staff were very nice and accommodating.

Anuj P, Manager at Best Western Premier University Inn, responded to this review
Thank you for the great review and rating! We appreciate your feedback and we look forward to seeing you again the next time that you visit Hattiesburg!

"Great!"

5
04/06/2017

Beautiful hotel that is upgraded and in a great location. This was a go between coming back from Florida headed back home to Oklahoma and glad we picked this hotel! Free breakfast, great amenities in every room, and very clean. Will definitely be staying again!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the awesome review and rating! We are glad to hear that you enjoyed your stay with us on your stop back home and we look forward to seeing you again on your next visit!

"University Visit"

5
04/06/2017

We were visiting Hattiesburg, MS for The University of Southern Mississippi (USM) freshman orientation. This was our second time staying at this Best Western. We plan to make this hotel our choice when visiting our daughter at USM. This is a great place to stay!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the great review and rating! We are so happy to hear that you decided to stay with us again and we look forward to welcoming you in the future as your daughter takes this exciting journey here in the Hub City!

"Frequent traveler"

5
02/06/2017

What a pleasant experience. Will absolutely stay at this hotel again. The room was as nice as many of the expensive hotels I've stayed at. The beds were very cozy. Breakfast was delicious and fresh. Close to many restaurants.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you very much for your awesome rating and review! We appreciate your wonderful feedback and we look forward to seeing you again the next time that you visit Hattiesburg!

"Family stop"

5
30/05/2017

I was more than pleased with our room, the hotel and the friendliness of the staff. It was one of the best hotel experiences I've had. Staff let my kids take a brief swim even though we checked in late.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the great review and rating! We appreciate your feedback and we look forward to seeing you again the next time that you visit Hattiesburg!

"A great place to stay"

5
26/05/2017

We had the privilege to stay at this BW in Hattiesburg. We were greeted by Travis with a big smile & hello. He was very helpful in answering our questions about the local area. Our room was very spacious & very clean. We had a little trouble in locating the hotel as it lacked signage on the main road and our GPS was a bit off. But I'm glad we found it. Breakfast the next day was really great. Josh was managing the breakfast & greeted us with a good morning. I had a little trouble finding the the tea bags due to the area being spread out but that is a good thing as people could be served faster. Josh got me one out of the cupboard & also told me where they were located on the bar. Josh also went out of his way to ask each customer if he could get them anything else. Exceptional service at this hotel & happy staff.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your wonderful rating and review of our hotel! We appreciate your feedback and we will pass along your compliments to our staff. We look forward to seeing you again the next time that you visit Hattiesburg!

"Convenient Location"

5
20/05/2017

BWP is located near Hardy, but far enough away to be quiet. Happened to stay over USM spring graduation, but no family graduating. While the hotel was full there was no issue with loud parties, etc. Good place. Prices can vary from day to day.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the awesome rating and feedback! We appreciate your amazing review and we hope to see you again the next time that you visit Hattiesburg!

"Stay at Best Western"

5
14/05/2017

We were impressed with the friendliness of the hotel staff. The room was spacious, the beds were comfortable and everything was clean. There were lots of places to plug in electronics for recharging. We checked out at 6AM and the lady preparing breakfast made sure we had a cup of coffee and a sweet roll for the road. I would not hesitate to stay at this Best Western again.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the wonderful rating and review! We appreciate your awesome feedback and we look forward to seeing you again the next time that you visit Hattiesburg!

"Great Hotel!"

5
14/05/2017

It's been 15 years, at least, since our last day at a Best Western....but that will change! This is a wonderful hotel, in a great location will be visiting University of Southern Mississippi or Hattisburg.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for the great rating and review! We appreciate your feedback and we look forward to Best Western becoming your new home away from home as you travel!

"Your best choice in the area!"

5
05/05/2017

This property is lovely and beautifully kept. Every employee bent over backward to help. The room is super comfortable. It was easy to regulate the temperature in the room. It is also extremely affordable.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you so very much for your wonderful review and rating! We are so happy to hear about your wonderful stay with us and we look forward to seeing you again the next time that you visit Hattiesburg

"Amazing Gem"

5
04/05/2017

This stay was just one night long, but it was so amazing! The rooms were very nice with tall beds that were super comfortable. In the bathroom they even had a little sewing kit. I mean down to the very smallest detail, it was taken care of.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you very much for the great review and rating! We are glad to hear that you had such a great experience staying with us and we look forward to seeing you again the next time that you visit Hattiesburg!

"Always a wonderful stay!"

5
04/05/2017

I stay in Hattiesburg occasionally to visit my daughter at college. This is, by far, my favorite place to stay. It's right off the highway, close to the college, and close to every restaurant and store you could ever want. Yet, it is very peaceful and quiet in the middle of all of that. The front desk staff is amazing at hospitality, knowledge, and concern for your needs. Afternoon beverages and snacks are offered on a menu, and a full breakfast is included in the morning. The breakfast is the only thing I can't rave about but I think it's because everything else is impeccable and it is standard fare, nothing special. The beds, however, are special! They are firm but extremely comfy. And the rooms are updated and large. The huge shower and lighting in the bath are my favorites! I would recommend this jewel to anyone staying in the Hattiesburg area!

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you for your incredible rating and review! We are so happy to hear that you had a wonderful stay and we look forward to seeing you the next time that you come to Hattiesburg!

"Great place"

5
04/05/2017

I stayed here for 4 nights. The employees were very friendly. The room was clean and the bed was comfortable. I liked the breakfast. Not a big buffet but like a continental breakfast with something hot each morning. I loved the gravy biscuits. I would highly recommend this place.

"Leisure Trip"

5
02/05/2017

This hotel in Hattiesburg, MS decor is modern and beautiful. The staff are so friendly they will go out their way to make your stay enjoyable. The hotel is in a wonderful location. The King Size Bed was sooooo comfortable! BWP has the best price for an upscale hotel.

Anuj P, Guest Relations Manager at Best Western Premier University Inn, responded to this review
Thank you very much for the wonderful review and rating! We appreciate your great feedback and we look forward to seeing you again the next time that you visit Hattiesburg!

"Happiness in Hattiesburg"

5
27/04/2017

The location is right near everything. The staff is helpful and welcoming. The hotel decor is light and colorful. Plenty of parking. Not my first time staying here and I plan on returning again. The breakfast buffet has a wide range of hot and cold food, cereals and fruits. Nice way to start your day.

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thanks for the great review and rating! We are always happy to see our guests continue to return and we look forward to seeing you again on your next visit to the Hub City!

"Best Hotel in Hattiesburg"

5
26/04/2017

Great location, just off the interstate near Univ of Southern Mississippi and William Carey University. Also within walking-distance to several restaurants. The free breakfast was surprisingly good! We will stay there again on future trips.

"confereence"

4
26/04/2017

the staff is always very helpful and accommodating the rooms are clean and it is near a few good restaurants, it is neutrally located within the Hattiesburg area. the conference room is always clean and quiet

"Excellent Hotel!"

5
23/04/2017

Wonderfully appointed lobby and beautiful landscaping. Rooms are attractive and clean as well as comfortable. Based on quality and price I will definitely stay at BWP again. This definitely not your father's Best Western.

Anuj P, Public Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the incredible rating and review! We genuinely appreciate all the praise and we hope to see you again the next time that you visit Hattiesburg!

"Business travel"

5
19/04/2017

Best western has improved with Premier very good will stay again hotel staff very professional and helpful room decor was good as well as the bath towels TV channels ok breakfast good and changed menu daily.

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the great review! We are excited to hear that you had a great time with us and we look forward to seeing you again the next time that you visit Hattiesburg!

"Best sleep I've had"

5
18/04/2017

This was a great hotel. The rooms were great, the bed was amazing and the breakfast was excellent. I have nothing but great things to say about my experience here. I would highly recommend this hotel to others passing through

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for leaving us such a great review! We are so happy to hear that your stay was as pleasant as you said it was and we can't wait to see you the next time that you are passiing through Hattiesburg!

"Wonderful Experience"

5
15/04/2017

BW Premier in Hattiesburg was wonderful. From check-in to check-out, it was wonderful. The staff is overly friendly, the internet is superior, the beds are COMFORTABLE and the breakfast is excellent for a continental. I will stay here every time.

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thanks for the awesome review and rating! We really appreciate you taking the time to let us know how you feel and we hope to see you again soon!

"Wow!"

5
11/04/2017

Ok, this was the first time I stayed at a Best Western, and I was blown away! Modern, clean, comfortable rooms, plenty of parking, friendly staff, great breakfast options! This location is within walking distance to several restaurants. My only complaints, minor, is the not so great water pressure and slow drains. We were on the 4th floor. Now that this hotel brand is on my radar, I will consider them for future stays!

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for that incredible review! We are very pleased to hear that you had such a pleasant stay with us and we hope to see you again the next time that you visit the Hub City!

"excellent hotel"

5
09/04/2017

haven't stayed at best western in years, but will look for this new line on next trip- great hotel (am generally a bit hard to please). front desk staff extremely knowledgeable & concerned with each guest. room quality & decor top notch; beds awesome (i never said this before). coffee good but weak breakfast. overall excellent stay- would highly recommend.

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for your generous review! We are so pleased to hear that you enjoyed your stay with us and we would love to see you again the next time that you visit Hattiesburg!

"Emergency visit"

5
07/04/2017

Due to a family ilness that struck suddenly I was rushed in to traveling to MS and discovered this hotel. A beautiful Gem! Excellent designed rooms like in NYC or Los Angeles but a great reasonable price and friendly staff. At this hotel you aren't far from Gulfport MS or New Orleans, also Texas it Arkansas. Lots.of restaurants surround the hotel. Enjoy your stay Aj

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the incredible review! We are so happy that you stumbled upon us and we hope to see you again the next time that you visit Hattiesburg!

"Comfortable Stay!"

5
03/04/2017

Everything was clean and new! Guys at the front desk went out of his way to make sure we were comfortable. My husband was excited about the serving of beer! After our very long drive! We will defiantly stay here again.

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you very much for the awesome review! It was indeed a pleasure serving you all and we hope to see you again the next time that you visit Hattiesburg!

"Traveling to Virginia "

5
02/04/2017

I have not stayed in a Best western for years. This is one of the best hotel I have stoped at in a long time! I travel a lot. The bed was wonderful ! The room was clean,quite and breakfast was great! The breakfast had oatmeal and other hot items, not just cold sweet rolls or rubber eggs. I would high recommend this hotel if your are in Hattiesburg MS.

Anuj P, Guest Relations Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the great review! We truly appreciate your high praise of our property and we are glad that you decided to give Best Western another chance after all these years! We hope to see you again the next time that you visit Hattiesburg!

"Great Thanksgiving Stay"

5
27/11/2016

This was our first hotel stay in Hattiesburg. The hotel staff was very friendly and the rooms were very nice. The fitness center was adequate as I only used the treadmill. Breakfast was pretty good for a continental style breakfast. My only complaint would be the carts for transporting the luggage were small compared to most other hotels. But overall it was a very pleasant stay. And we would consider staying there again.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the wonderful review! We really appreciate your feedback and will definitely take your suggestions into consideration. We hope to see you again on your next visit to Hattiesburg!

"Impressive"

5
26/11/2016

We thoroughly enjoyed this stop over in Hattiesburg. The staff was friendly, the rooms quite up-to-date and clean. Breakfast was enjoyable and the staff kept the selections well-stocked and tables clean.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your awesome review! We are so glad that you had an enjoyable experience while staying at our hotel and we look forward to seeing you again on your next visit to Hattiesburg!

"nice with some exceptions"

4
25/11/2016

Very nice hotel. Clean toom.Friendly staff. If you have to work on the computer you may want to stay somewhere else. Internet is not good. Beds are very very high and difficult for elderly or short people to get into.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your review! We are so glad that you enjoyed your stay! We are aware of the internet connection issues and we are working to have that corrected. Our beds are a little high, but we offer lower options in our handicap accessible rooms for our elderly and shorter guests. Thank you again and we look forward to seeing you on your next visit to Hattiesburg!

"Friendly through-and-through"

5
20/11/2016

All of the staff I encountered during my stay were genuinely kind and helpful. The women setting up breakfast were super attentive and were helping to serve guests even though it was a "serve yourself" setup. Accommodations were clean and comfortable. I drive through Hattiesburg frequently and will stay here again.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your wonderful review! We are so happy that you had such a great experience with us and we look forward to seeing you again on your next visit to our town!

"Good option in Hattiesburg"

4
02/11/2016

There are not a lot of nice hotels in Hattiesburg. But this hotel provides a clean option with large rooms and modern design. The lobby is very bland and boring. But the room exceed my expectation for a hotel in Hattiesburg. I would stay there again.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your wonderful review! We look forward to seeing you the next time you're in Hattiesburg!

"Great Stay"

5
02/11/2016

Thoroughly enjoyed this hotel. Stayed here during college homecoming. Provided breakfast, but ran out of plates. Clean and cozy rooms with refrigerators. Highly recommend. Can't go wrong staying here. Beds were comfortable. Parking was suffice. No complaints. Worth the money. Nice staff.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for the great review! We're really glad you enjoyed your stay and we hope to see you again the next time that you're travelling through Hattiesburg!

"Great Hotel and Stay"

5
02/11/2016

This was my second stay in Hattiesburg for business. The first time, I stayed at another hotel that was average. I decided to look around more this time. Very glad I stayed at this Best Western Premier! The inside and outside of the property were nice. The hotel is brand new, so you can expect updated decor throughout the entire property. They serve a complementary hot breakfast that even had bacon. The bed was extremely comfortable! My room did not have a bathtub, just a shower. Which is my preference, but just a heads up. Overall I really enjoyed my experience here and will be returning when I am in Hattiesburg in two weeks.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the awesome review! We are glad that you had such a great experience while staying with us and if you ever do need to switch it up and have a room with a bathtub we do have those as well. Thank you again and we look forward to seeing you in a couple of weeks!

"Pleasantly Very Surprised - Great Hotel"

5
29/10/2016

I was very pleasantly surprised with my stay. The hotel is very easy to find. Parking wasn't a problem. The property appears to be new. Front desk staff was efficient and quick. I was on my way to my room literally within 3 minutes of walking in the front door. Decor was modern with funky but pleasant colors. The room was great with comfortable and stylish furniture. (I've uploaded pics of the room and bathroom). Bed was comfortable. Room included a fridge and same. Although I was in a hurry the morning I checked out, I do believe they have a buffet-style breakfast at no charge. But I'm not exactly sure. I'm sure the website would have more information about it. I would definitely stay here again.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for your great review! We are so happy to hear that you had a great stay at our hotel and we look forward to seeing you again the next time you pass through Hattiesburg!

"Hattiesburg"

5
26/10/2016

Excellent service and location. Perfect room for a reasonable rate. All of the services were awesome and very friendly service. I would recommend this hotel to anyone that is needing a really good place to stay while visiting the Hattiesburg area.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for the great review! We are so happy that you had a pleasant experience visiting our hotel and we look forward to seeing you again the next time you are in Hattiesburg!

"Best Hotel Ever"

5
24/10/2016

Best Western Premier is one of the best hotels ever!! From reservations to check in and out, to the actual stay is an experience I'll never forget. I didn't have any problems. The rooms are spacious and the staff is courteous.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the awesome review! We are glad that you had such a great experience and we would love to invite you back to stay with us again the next time that you're visiting Hattiesburg!

"Best of the Best"

5
24/10/2016

This hotel is probably the best I have ever stayed in. The room, bed, bathroom, air conditioner were as good as it gets. I wish all hotels were like this!!! The staff and room could not be any better. This was the best!!!

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for your incredible review of our hotel! We are so happy that you had such an awesome experience and we look forward to seeing you again the next time you're in Hattiesburg!

"2 Days Business Trip"

4
21/10/2016

This is a very nice and clean hotel. It is only a year and a couple of months old. The staff is very nice. It has a pool, fitness center, and other great things. I will be staying here the next time I have a business trip... Also, they have great beds... this is a plus after long flights and driving time.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your awesome review! We are so glad that you had such a pleasurable experience and we look forward to having you stay with us on your next business trip to Hattiesburg!

"Birthday Getaway"

5
19/10/2016

We stopped in Hattiesburg on the way to Gulfport for our birthday weekend.Our reservations were made over the phone because signal was in and out.We are so happy we chose BW once again, our room was sparkling clean and quiet and the bed was luxury.Bar was great for quick bite to eat on site and a cold beer after miles on the road- 5 stars for this one!!!!!

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the incredible review! We were so happy to have you all stay with us and we look forward to seeing you again on your next trip through our town!

"Best Western Hattiesburg"

5
15/10/2016

If your looking for somewhere to stay in Hattiesburg, this is a great place. The hotel is new, modern and clean. The staff is incredible. You will enjoy your stay here. I stay here one day a week, every week for work.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you very much for your wonderful review Mr. Murray! We always look forward to seeing you and are so glad that you choose us every time that you are in Hattiesburg! See you next week!

"Good stay"

4
07/10/2016

This was my first visit to Hattiesburg so I did not know where to stay. Trip advisor came through. I chose this hotel solely on the trip advisor comments. It was a great choice. My room was very clean and so was the other areas of the hotel. The hotel attendants were very helpful and friendly. I will return on future business trips to Hattiesburg.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for the wonderful review! We are very pleased that you had a wonderful experience at our hotel as well as in our town and we look forward to seeing you again the next time you're in Hattiesburg!

"okay"

4
03/10/2016

it was okay, a little noisey the guest over us walk loud all night, and made it hard for me to sleep, except for that everything was okay. i would recommend my friend and if they are light sleeper like myself need to booked the top floor.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your review. We are so sorry for the loud walking above you. In the future please feel free to contact a guest service agent at the front desk and they would be happy to contact that room on your behalf in order to cut out the loud noise. We would love to see you again on your next trip through our town!

"Great value"

5
03/10/2016

Excellent choice. Clean rooms, friendly staff. For what you pay for you get a spacious room. Lots of ameneties for free that is nice, best hotel in Hattiesburg for sure. The internet connection could defenetely improve i guess the WiFi stability was the most negative part of the stay.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your great review! We are working hard with our cable company to improve our WiFi performance so thank you for being patient during this phase of improvement and we hope to see you again on your next trip to Hattiesburg!

"Great Place to Stay in Hattiesburg"

5
25/09/2016

This hotel was spotless and the room was quiet and comfortable. The breakfast was much better than the usual free hotel offering. They even had real dishes, not styrofoam. The staff was friendly and helpful and the service was professional and fast.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you so much for the wonderful review! We are glad that you had such a great experience and we hope you choose us again for your next visit to our town!

"BEST Best Western!"

5
23/09/2016

I did not expect to have such nice and modern. Close to eateries. Clean and friendly! I love the fact that there was also a free buffet. (IT was a little chaotic due to slow service but nothing to write about)! Get to the breakfast buffet early--obviously! My two girls loved the pool being outside but we didn't get to swim ;(. Overall, I'd recommend and stay again!!

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the great review! We would love to see you again on your next stop in Hattiesburg!

"Just ok"

3
22/09/2016

My husband and I stopped here on our way to Destin. The Room was spacious. The Bed was comfortable. The Tv remote didn't work. One Elevator was broken. Breakfast was just ok. We probably won't return.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the review. We are very sorry that your visit wasn't as pleasant as we'd have hoped it would be. Please know that we are working swiftly to correct those issues and we would love to invite you back to stay with us during your next trip to our town.

"Seniors be sure and ask for tub/shower"

4
21/09/2016

The hotel has lots of great qualities. Clean , large rooms, and great breakfast. The showers are not safe for seniors. No hand rail, slippery floor, sliding doors with railing at bottom which is a hazard if you fall. No rails outside shower either.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your review! We would love it if you chose us again on your next stop through Hattiesburg!

"Clean and spacious"

4
16/09/2016

Booked last minute for one night on way back from Florida. Requested too away from elevator and they complied. Great price and room was clean, comfy and spacious! Only downside was people above us were horrible loud most of the night.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the glowing review! We look forward to seeing you again on your next trip through town!

"Time spent with my daughter "

5
13/09/2016

Saw and booked on Internet. This proved to be an excellent choice and one which I intend to use on future visits to Hattiesburg. The staff of the hotel are warm and friendly. Chris, working on reception, was warm and friendly. A totally nice guy and credit to the hotel. (As we're all the other staff I encountered I just didn't get their names!!) The hotel itself is well equipped. Rooms are high quality and spotless. Breakfast was a warm breakfast, bacon eggs, oatmeal..(Quaker Oats) excellent. Can't speak highly enough of this place.

"Nice and Clean"

4
12/09/2016

I stayed here for Southern Miss' first home football game. The hotel is relatively new and very nice and clean. They offer a full breakfast which was very much appreciated. The one downfall is that the only service we received was having our towels replenished. The garbage was not emptied and the beds not made.

"Stopping point between Arkansas and Florida"

5
11/09/2016

This was a very nice place to rest. We had my grandmother with us so we could not make the trip to Florida in one day. I was very impressed. It was super clean and very comfy. Staff was great as well. There is also an Outback Steakhouse right across the street which was awesome. They also have great wifi.

"Sleep well"

5
11/09/2016

Nice rooms nice people breakfast and a grill for dinner is nice to not have to leave. The grilled did not have a menu yet but it was nice. The beds when extremely comfortable and I slept like a baby. Plan on staying here every time I go back to Mississippi.

"Best Western Has Upped the Anty!"

5
16/08/2016

Stopped for one night, on our road trip. Large, modern, comfortable, spotlessly clean room, with very comfortable beds. The only noise we heard was the doors of other guests. The lobby is modern and inviting. Breakfast was slightly above average for a hotel breakfast, with real dinnerware, and a person to bus the table. There was a small bar, in the lobby. We did not use it, but it appeared to serve beer and wine. This in not a true 'FIVE STAR' property. There isn't a restaurant or room service, etc. There is a fitness room and a pool with a lift.

"Very comfortable"

5
10/08/2016

Rooms were bright and classy w comfortable bed. Internet was sketchy depending where you were in the room. Breakfast was included each morning. We were there for a week and breakfast meats and egg preparation was different each morning!! The only flaw was in the grill at dinner time. We went down for a sandwich 30 minutes before close and the cook told us the grill was closed. He sat and watched tv for the next 30 minutes then left. Would definitely stay there again though. Excellent bar in hotel directly across the street.

"Nice Surprize"

5
08/08/2016

Had not stayed in a Best Western in a number of years but bid on a hotel in this city, in this range of stars, etc and was assigned to this hotel. I was a bit disappointed but when we walked into the lobby and then into the room we were pleasantly surprised. I may choose this one on my own next time!

"Nice place"

5
07/08/2016

This hotel is nice and up to date.Most employees are friendly. The rooms are great and the shower is fantastic. Breakfast is good and it is nice they use real plates. The gentleman that run the little restaurant was very friendly and wanted to please. Internet is in the rooms but a little slow for VPN users.

"Great Stay"

4
03/08/2016

This is a newer hotel and very nice. Keep in mind that all rooms do not have tubs, ours had a stand up shower only. The king bed in our room was unusually high off the floor. I'm not a very tall person and it took some effort to get up there. Not sure why this bed style is used but it could seriously hinder someone with an injury or ailment. If a kid fell off, they'd probably break a bone. Breakfast was SUPER busy at 8:30 so get there early. Location is great, can walk to Plaid Rhino if you want, which is a great restaurant. Pool area appeared clean and nice. Would definitely stay there again.

"very good experience"

5
03/08/2016

One of the best hotels I have stayed in. Very comfortable room with amenities most hotels do not have. The breakfast bar was very good and well maintained and the staff friendly and accommodating. Total experience was great.

"Great place to stay!"

5
31/07/2016

We are Best Western fans, and usually try to stay there, but this was our first time staying at a Premier. The service was great, it was very clean amd it was affordable. The staff went out of their way to help. Check this one out,

"Perfect stop for the night"

5
28/07/2016

We usually stop in Hattiesburg every year on our way to Florida and stay at the same hotel. This year it was booked, and I am pretty happy it was because we have found our new place to stay. Staff were extremely helpful, rooms NICE & CLEAN, beds very comfortable. And ladies, they have a magnifying makeup mirror in the bathroom that unfortunately worked too well! We were tired from the long drive, not too hungry so we decided to run down to the Grill to grab a little something. No regrets! Good food on real dishes and told us leaving them outside the door was perfectly fine. Breakfast was good too...on real dishes which impressed my mother. Very courteous hostess also.

"Room Great! Customer service Lacking."

3
25/07/2016

This is the problem I am having with my stay. I have never stayed at BW before this visit. Staff appear to be completely disinterested in serving the customer. When I checked in, the two women at front desk were both busy texting on their cell phones. No welcome, no smiles. Name, ID, and Credit card requested. Maybe someone at corporate should think about adding into the training manual a little paragraph about what Customer Service means. When I brought them a light bulb from the bathroom, they told me that maintenance replaces those and they couldn't do anything about it. When I called the front and asked "do you have a rollaway bed", their response was NOPE. There was no offer of extra linens for our floor sleeper. We had to ask the front for them.

"Great place to stay!!!"

5
24/07/2016

From the moment we stepped in the lobby I was impressed with the hotel and friendly, helpful staff. Our rooms were clean, spacious and nicely decorated. Beds were super comfy, nice thick towels and cool air. The pool was small but well maintained, clean and fun. Coffee was GREAT! Breakfast area was super clean and well stocked each day. I'd stay again and recommend it to friends.

"Road trip"

5
24/07/2016

Wow - easy check in - the hotel is sleek,clean and modern; definitely passes the smell test. A great place to spend the night, we would absolutely stop here again. Breakfast was adequate, and we liked the "real" plates and bowls. Coffee was delicious and is available 24/7.

"Overnight Stay"

4
19/07/2016

The hotel is very nice and fairly new. Our room was clean and the bed was comfy...we had a king room with a sofa bed for our daughter (sofa bed was okay, not as nice as I would have expected for a "Premier" but it worked). We got in around 10pm. Staff that night was okay...I expected a little more friendliness/hospitality; hence, the lack of the 5th star rating. Breakfast had good selections and nice touch of real plates/utensils instead of Styrofoam. Breakfast staff and cleaning staff were friendly, which made up for the evening staff.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us in Hattiesburg. We appreciate your review.

"New Hotel/Great Stay"

5
17/07/2016

We called about an hour away and was able to get a room. The front desk (can't remember the gentlemen's names) were very friendly. The morning front desk asked how we slept, how was our stay, etc. The entire staff were personable. The pool closed at 7:00 pm but they told not a problem, they would not kick us out. The hotel was fantastic. It is one of the best Best Western's I have stayed out and will definately stay again if in the area. Definately a must stay. The rooms smelled fresh and clean.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thanks for staying with us in Hattiesburg. We are thrilled to hear you enjoyed your stay. We hope to see you again the next time you visit our town.

"New Hotel"

5
11/07/2016

Great stay at new hotel. Fantastic for passing through on road trips! Our only complaint is that we couldn't get the Internet service to work, and there was only one person working at the hotel in the evening at check-in. So we didn't think he'd be able to help us during that very busy time.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us in Hattiesburg. We apologize for the inconvenience you faced in regards to our internet. We will work to increase the speed and ease of connection for our guests. We hope to see you again on your next trip through town.

"Great stay!"

4
11/07/2016

The Best Western Premier was an excellent choice for an overnight stop on the way to the beach. The staff were professional and courteous. Our room was clean and well appointed. We really appreciated how quiet it was while being next to the ice and vending area. We will definitely stay here again!!

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
We appreciate you staying with us in Hattiesburg. We are pleased to have met your expectations and look forward to your next visit.

"Clean clean clean and very modern"

5
10/07/2016

First of all this place is fantastic! We only stayed one night but wanted to stay all week! Lol. Clean clean clean smells great as soon as you walk in. It's very modern. It just opened in Oct. of 2015. The room we had was on the 4th floor. It was so great. Bed were perfect. Pillows were fluffy. Carpet was clean. Bathroom was very clean. Great soaps to use. Breakfast was great too. Cereal. Oatmeal. Waffles. Eggs bacon and different kinds of breads. Coffee milk and orange juice to drink. And even after they stopped serving breakfast, the lady was very kind and gave the people what they asked for. That in my book is going above and beyond. We will be staying here our next trip to the beach. Now the pictures don't do justice to show how nice the room was. But here the are anyway.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the stellar review! We loved having you here with us in Hattiesburg and are thrilled we exceeded your expectations with your stay. We look forward to your next visit to our hotel.

"Comfortable Stay - Great Location"

4
07/07/2016

We just stayed one night while travelling through Hattiesburg but the property was clean, comfortable and in a great location close to restaurants and the freeway. Staff was very friendly and the beds were exceedingly comfortable. The entire property seemed new or recently remodeled and the rooms reflected that. We would stay again without hesitation.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us in Hattiesburg. We appreciate your good review and hope you stay with us again in the future.

"So grateful we found this place"

5
07/07/2016

We came across this property after checking out of a dump of an Inn in New Orleans. We were grateful to get out of that city and to arrive at this property. It's a new hotel with great staff, clean rooms and great coffee to boot. I'd come back in a heartbeat

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your great review and for staying with us while you were in Hattiesburg. We can't wait to see you again on your next stop through our town!

"great stay"

5
29/06/2016

excellent place to stay. Its within walking distance to good restaurants. The bed was super comfy...The hotel was very clean and the staff goes above and beyond to be helpful... I used the conference room and and the staff was very helpful with helping me set everything up.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your excellent review! We appreciate you choosing our hotel and hope to see you again on your next trip through our town!

"Best hotel in Hattiesburg"

5
28/06/2016

This is a rather new hotel and let me tell you how nice it is. The beds are so comfortable and sit high. Once you walk in the room the sweet smell is so calming and relaxing. The bathroom is gorgeous and I wish mine looked like that. The check in area is fast and they will ask you if you would like to start using best western rewards program. I used this hotel because many in the area looked outdated but Best Western is near gas stations, various restaurants, the mall and interstate.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your wonderful comments! We are very proud of our hotel and are glad that you found it to be just as wonderful as we think it is! Thank you for choosing us during your trip to Hattiesburg and we hope to see you again in the future!

"A Gem In Hattiesburg"

5
27/06/2016

We were looking for a nice place to overnight this past weekend that was away from the Mississippi Gulf Coast. We were pleasantly surprised at the choice we made. Best Western Premiere is a wonderfully new, comfortable and clean hotel located near the University of Southern Mississippi. The room was wonderfully clean, well-equipped with ample coffees and amenities and towels. The television was big and allowed access for your own devices to be added to the TV. The best was the most treasured part of the trip --- it was wonderfully comfortable. We loved it. The room was nice and quiet and even the guests in the adjoining rooms were quiet. There was ample parking at the property. If there were any shortcomings, I'd just say the breakfast on Sunday morning ended at 9 am. I was disappointed when I came down and everything was being put up and away. I have to admit, the staff offered me something to eat anyway. The fitness room closed at 7 pm. I would leave the breakfast area open until 10 am and the fitness room open to 10 as well. This was a great property and the staff was friendly and helpful. As I said, we've found a gem in Hattiesburg. Great job Best Western!

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for the great review! We are glad that you chose our hotel while you were in Hattiesburg and we hope to see you again on your next trip!

"A Great Stop"

5
23/06/2016

A nice surprise when we stopped, not the usual hotel. Has a cafe in the hotel that will make personal pizza's or sandwiches for you, for a price but very nominal. A great idea if you don't want to go back out & figure where to eat. Then a breakfast what a great surprise real silverware & plates, awesome! When you are doing a long trip & have hotels to stay at, the constant plastic forks, knives, plates gets real, real old fast. Real coffee cups with great coffee just makes the start of your day a little special. Wished more hotels that consider themselves special go this extra mile. Yes, its extra work but every so often makes the journey nice.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your awesome review! We appreciate you choosing our hotel during your stay in Hattiesburg and we hope you stay with us again on your next stop through our town!

"Clean and quiet"

5
19/06/2016

What a breath of fresh air coming from a long 12 hour car ride. I researched hotels and chose this one and the reviews were right. Clean, new and staff are nice. Breakfast (free) includes egg omelet, sausage, mini cinnamon muffins, croissants, yogurts, hot oatmeal with toppings and waffles you can make. Room was very clean, plenty of parking g spaces and they offer military discounts. Loved it!!!!!

Anuj P, General Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your stellar review. We enjoyed having you here and are glad you selected our hotel for your stay. We hope you stay with us again the next time you visit Hattiesburg.

"Recharge on Road Trip"

5
16/06/2016

Needed a place to take a break on a long road trip. Room was clean and slept well. Breakfast was a nice surprise to start out the next day of driving. No issues and would consider again when in the area.

Anuj P, General Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your positive comments and for staying with us while you were in Hattiesburg. We can't wait to see you again on your next stop through our town!

"Beautiful place to stay"

5
15/06/2016

Fantastic hotel, Beautiful rooms friendly staff and amenities. Nice location and easy off and on to highway. Great price for what you get, you will not be disappointed. Beds are very comfy with easy to use TV with guide.

Anuj P, General Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us while you were in Hattiesburg! We appreciate you taking the time to leave such a positive review of our hotel and look forward to hosting you again on your next stop through our town!

"New hotel"

5
14/06/2016

This is a new hotel. I can't say anything bad about this place. The staff is very friendly & helpful. The rooms are great. Love the lighting in the bathroom. All hotels need that. There is a huge lobby for gathering. Buffet breakfast. It's an excellent hotel & I will stay there again.

Anuj P, General Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for choosing our hotel during your stay in Hattiesburg! We appreciate your glowing review of our staff, amenities, and facility and we hope that you choose to stay with us again on your next trip through our town!

"Awesome Hotel Experience!"

5
13/06/2016

My daughter attended a weekend camp at Southern Miss, so me and my two youngest children hung out in Hattiesburg for the weekend. I must say that our stay here exceeded expectations. The staff were friendly and helpful. The rooms and entire facility were clean and up-to-date. The free breakfast was nice. The pool area was nice. We will definitely use this as our hotel of choice if traveling to Hattiesburg again.

Anuj P, General Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for choosing our hotel during your visit to Hattiesburg! We are very proud of our facility and our amazing staff and we are so happy that you had the positive experience that we strive for our guests to receive! We can't wait to host you again on your next trip through our area!

"Overnight Stop"

4
05/06/2016

Beds are great, like most Best Western hotels, breakfast was standard fare for Best Western Hotels, just served on slightly fancier dinnerware. Hotel staff was helpful and courteous, with the exception of the housekeeping staff member yelling on her cell phone a couple of rooms down from ours at 8am and slamming doors. There is little to no soundproofing in the hotel, so you hear other toilets being flushed, showers running and the herd of elephants in the room over ours. Other than that, the stay was comfortable enough to get us enough sleep to get back on the road.

Anuj P, General Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us during your stay in Hattiesburg! Thank you for bringing these issues to our attention so that we may address them immediately. I will work diligently with my staff to ensure that this does not happen again in the future and we hope that you will give us another chance on your next stay through our area.

"Very nice, new and convenient"

5
01/06/2016

We had 7 rooms of travelers meeting there for a medical school graduation at William Carey University. We all arrived at different times, so the grill/bar was a great place to meet up. Food and drinks were great. Gerald did an excellent job in the kitchen. Travis had some of our rooms available for early check in, and he also located most of them near each other. We felt safe there, and the beds were very comfortable. Easy checkout with Keni the next morning. Breakfast bar was a nice convenience. Tip-if you are attending an event on busy weekend, book early. I saw several travelers turn away, because the hotel was sold out of rooms.

"BEST STAY in Hattiesburg, hands down !"

5
26/05/2016

This is an absolutely wonderful hotel to stay at - unlike ANY other Best Western you have stayed at or can imagine. The staff is terrific, and the inclusion of the "Grill Bar" heartily welcomed after a 9 hour car trip from St Pete , FL. Other comments about the poor Wi-Fi access are spot on, but the "refreshed" accommodations are little more than a month old, and trust that the management will quickly resolve. HIGHLY recommend this Inn for the weary traveler, or the romantic looking for excellent accommodations under $200 a night !

"Great hotel! Poor wifi stability..."

3
25/05/2016

I love this hotel and it is a good value for the money. You get shorted on wifi quality though so if you come here on business and need to use the internet for work, you will be disappointed. The only place it works the best is in the lobby. I would definitely stay here again but not while on business.

"What a pleasant surprise!"

5
24/05/2016

Stayed at this hotel while moving my son to Hattiesburg. I thought, "Okay, Best Western...big deal, won't be great but will be at least alright." Was I WRONG!! This hotel is FANTASTIC!! The place is beautiful, the room was incredibly comfortable, the bathroom wonderful...breakfast was awesome. And to top it all off, you're within walking distance to good restaurants. Good neighborhood, quiet at night. Next time we visit our son, this is our go-to place to stay. We were very happy.

"Super clean"

4
22/05/2016

Clean. New. Comfortable bed. Front desk staff friendly and helpful. A pleasant surprise. It's pretty obvious the place is new (or newly renovated) -either way - it's clean. Would stay there again when going through Hattiesburg

"Graduation Trip"

3
15/05/2016

Hotel messed up our request for suite made 3 months before stay so they very kindly comped a second room! However, I was disappointed that our room was not touched after our first night. Beds unmade, trash not removed, no new towels. Also, the floor in my son's room had spots that were like holes under the carpet! Scary to think your foot might go through since we were on second floor! When I told clerk at front desk he wrote info down but was very indifferent - almost rude. Not sure if we will stay again. Also room decor is beautiful but beds are ridiculously high and extremely difficult to get into.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
We apologize for the mishaps with the room. Unfortunately something got lost in translation during the numerous changes made to the reservations. We are sorry we didn't touch up the room. We wrongfully assumed it was supposed to be a checkout and that the luggage would be removed after graduation. Thank you for choosing us, and we hope we get another chance to correct our wrongs the next time you visit Hattiesburg.

"Premier indeed!"

5
15/05/2016

After booking a hotel in Hattiesburg and finding at 1000PM it was not a place to stay, we found the Best Western Primier. Travis, the night clerk was charming and quickly had us in a room for the night. The room was beautiful, the hotel immaculately kept and the service topnotch! When we return to Hattiesburg this is the place we will choose.

Anuj P, Owner at BEST WESTERN PREMIER University Inn, responded to this review
We appreciate the stellar review and are glad that you enjoyed your stay. Thank you for choosing us, and we can't wait to see you the next time you visit Hattiesburg.

"Very modern and clean"

4
25/04/2016

Front desk staff was very friendly as well as the ladies tending the breakfast area. The breakfast was really nice but the breakfast area was a tad small. I would suggest using the area on the other side of the lobby too or installing a gas fireplace as this area was large but not well utilized. The hotel itself was very modern and the room was first class. The bathroom, with the mirror that had a light all the way around it was amazing as well as the comfort of the beds. Will definitely stay here again!

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us in Hattiesburg. We appreciate your review and are glad you enjoyed your stay. Thank you for the suggestions; we are in the process of brainstorming ideas to increase breakfast space. We hope that you return the next time you visit our town.

"Relaxing and Great Sleep"

5
24/04/2016

The front desk clerk was very friendly, polite, and had us checked in within minutes. Delicious cookies were waiting for a nice snack before heading to the room. The room was very clean, large, and comfortable. Great night sleep. Then to walk up to the breakfast with a large selection of food to choose from. The girl taking care of the breakfast was as sweet as could be as was the morning front desk girl. Hospitality all the way around.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us. We appreciate you taking the time to review us and are ecstatic that you enjoyed your experience at our hotel. We hope you will stay with us again the next time you visit our town.

"Very nice stop over."

5
23/04/2016

We were on our way to New Orleans and needed a nights rest before continuing on down. The place was clean. Travis met us at the desk. He was very helpful. The room was spacious and had all the amenities. The bathroom was big and clean. The free breakfast was good. A very great experience all in all.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for stopping by and choosing us in Hattiesburg. We are glad that you enjoyed your stay and are appreciative of your stellar review.

"Good clean stay"

4
19/04/2016

Chose this location for one night while visiting Hattiesburg. This hotel is fairly new and things are nice and clean. The staff is very friendly. They have a bar and small food area where you order off a menu right in the hotel. Get a room away from the elevator as it is very noisy. The breakfast could be better. No scrambled eggs but some kind of egg sandwich was served.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for staying with us in Hattiesburg. We appreciate you taking the time to give us a great review. We apologize for not meeting your expectations with breakfast. We do have scrambled eggs, however we alternate breakfast daily in order to maintain a balanced variety. We hope that you stay with us again on your next visit to Hattiesburg.

"Great place for the price! "

5
15/04/2016

This hotel was great. My family of 5 stayed the night on our way home from Disney World. We were traveling with my parents and brothers family. The room was clean and very nice. Breakfast was good and the hotel staff was great. Somehow however, my families room had been booked twice. On the morning we woke up to leave home, I noticed I had an email saying I had been charged as a no show. Kenny worked with us and she helped us get refunded without any major hiccups. I would definitely recommend this hotel based on the quality of the staff alone.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
We appreciate you staying with us on your return trip. We apologize for the inconvenience caused by the double booking but are glad that you were satisfied with the resolution. We definitely appreciate your business and your stellar review.

"Good location and friendly staff"

5
06/04/2016

Location is great from I95, within walking distance (<3 minutes) to The Outback Steakhouse and a few other local ones. Friendly staff, breakfast area rather small as is the bar, rooms clean. Turtle Creek Mall and plenty of other shops and restaurants are easy get-to.

"Great hotel. "

5
02/04/2016

Stayed here for the Miss All-State choir. Located close to Southern Miss Univ. great location with plenty of shopping and places to eat. Hotel staff and room were great and was actually able to check in early I'd say around 1230 when check in time is actually 3 so that was pleasing. Would definitely stay again.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
We appreciate you staying with us. We are glad we were able to accommodate your needs and look forward to your return.

"Better Employees Would Help Your Ratings"

4
29/03/2016

We checked in late on Thursday, March 24, 2016, we stayed for 4 nights. I had pre-booked and pre-paid so check in was quick and easy, the young man at the desk was pleasant. The room was nice, clean and stocked. The bathroom good, they could use a shelf in the shower. There is one small soap dish in this huge walk in shower. I had to put my shampoo, body wash, razor, etc. on the floor of the shower, a minor inconvenience. The toilet could have used some attention. I actually used Lysol wipes to clean the hinges and around the back of the seat, definitely overlooked by housekeeping. Bed was comfy but I don't understand why it is so high off the floor. Breakfast is from 6 to 9, even on weekends. This is where my complaining begins. We got downstairs at 820, most of the food was gone and no one was restocking anything. There were no plates, no coffee cups, no coffee and no napkins. When the attendant finally appeared from the back, he seemed put out that we were asking for things. Then I noticed that he had taken up an entire table with all of his stuff. As people were waiting for food, he went over and got a drink from his soda then continued to slowly refill a couple things. More people were coming down to eat and there was still not much food out. The tables were not being cleaned as people were leaving the area and guests were cleaning things up so they could sit down. MANY people were complaining to him that they were waiting for things, their kids were hungry and he didn't seem to care at all. I would like to say things were better Saturday morning at breakfast but they were not. ALL of the same problems occurred. There were also employees outside the entrance smoking while guests were trying to eat. In my opinion a guest should NEVER see an employee smoking anywhere on the grounds. Easter Sunday we had breakfast elsewhere. On Monday as we were checking out, I heard people at the breakfast area complaining about lack of food and service. THIS is an area that needs a LOT of work.

"Excellent stay."

5
28/03/2016

Stopped for a quick over night stay and this place is dynamite. From the lobby to the room this place is clean! Room was nicely furnished with desk, chair, ottoman, and side table. Beds were very comfortable. Staff was very friendly and welcoming. We will definitely stay here again.

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
We are glad you enjoyed your stay with us in Hattiesburg and that we met your expectations. We are looking forward to your return.

"Luxury accommodations for a reasonable price"

5
26/03/2016

Clean, modern room with a luxury pillow top bed. Good restaurants close by and helpful and friendly staff. Only complaint was the pillows were too big and that there was no guide for the TV. Really great stop as we were passing through.

"If you want to sleep stay on top floor or somewhere else!"

3
20/03/2016

Hotel facilities new, clean. Breakfast complementary, good variety. Good value except I truly think they forgot to insulate between the ceiling and the floor above. Very noisy!! Informed front desk and they did apologize.

"Fresh and clean"

5
08/03/2016

This is a nice hotel. When I arrived about 9:30p, the front desk lady knew who I was (I was the last check in). No problems with my reservation. Went up to my room and was pleasantly surprised. As soon as I opened the door, I was met with a fresh construction smell (not too overpowering, but it was nice to know that the hotel was freshly built). I often have problems with my allergies in hotels, but I had no problems here. The room décor was nice/modern. The bathroom was one of the best I've seen in hotels of this price range ($90-150)- clean and well lit. The bed wasn't my preference (it was a bit hard, but maybe others will like it), but this isn't a big deal to me...still giving this hotel a 5 star rating. TV was a nice size and had a good picture. I couldn't get the air to blow harder, but somehow it wasn't hot in the room *surprising, because I get hot easily when I sleep*. It may run on a different type of system that regulates temperature without massive amounts of air blowing out of the vent. This was a pleasant surprise. Also, breakfast was tasty (not as big as holiday inn breakfasts, but still no complaints). The guy working the breakfast area was friendly and attentive. Will definitely stay here again the next time I'm in Hattiesburg!

Anuj P, Manager at BEST WESTERN PREMIER University Inn, responded to this review
Thank you for your review! We loved having you with us and hope to see you again the next time you stop in Hattiesburg.

"Brand new and superb"

5
02/03/2016

What a wonderful, new hotel. So clean and fresh. As previous guests have described the beds are high off the ground. Kind of funny for someone short. The only complaint I have is there was no room darkening shade to pull across the middle of the window. I had to pin the two darker drapes together with the little god pin from the sewing kit provided in the bathroom.

"Out of home while remodel going on"

5
25/02/2016

Very clean comfortable room. Friendly staff at desk and server at breakfast. Breakfast menu varied daily. Beds were comfortable. The beds were high enough that you almost needed a step stool to get in them. Our suite was next to the elevator shaft and you could hear the elevator. Otherwise a pleasant stay while contractor was in our house redoing the floors.

"Above and Beyond Customer Service!"

5
20/02/2016

So impressed with this hotel, especially the exemplary customer service from the staff. The hotel, room, and common areas are new and very nice. The stand out customer service was what made me love this hotel. I wish I could vote it 6 stars and I will stay here again if I'm in Hattiesburg. We had an issue with the booking and Barry assisted us at 2:30 in the morning, speaking with the third party booking company directly to try and sort things out. He was professional and courteous, and went the extra mile to try and resolve the booking issue. He upgraded our room for the night as a result of the issue, which was absolutely no fault of the hotel or himself. In the morning, Reni at the front desk was able to resolve the third party booking issue and again was extremely courteous and helpful. Your staff is amazing! Well done!

"Great location; close to university and restaurants"

5
07/02/2016

We stayed here for 4 days while my daughter had an interview at the university. It is the newest and nicest hotel around for the money. The staff, especially the breakfast staff, were friendly and attentive. Our room was spacious and clean,with a nice little nook with fridge and microwave- there was even a shelf and storage cabinets for food and items. The Plaid Rhino restaurant is right next door and a fun place for a causal lunch or dinner. The fitness room and pool are really nice, although the pool is outside and it was too chilly to use in January. Free wifi was great, and the lounge and breakfast area had lots of room to work if necessary. Free breakfast was good. I will definitely stay here again if I am in town.