Nouveau ! Payez vos séjours en 3 fois SANS FRAIS dès 150€ En savoir plus
Nouveau ! Payez vos séjours en 3 fois SANS FRAIS dès 150€ En savoir plus
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After a hard day in the field going to my room clean and fresh is most important to me. Having a room with kitchenette, pots, pan, knife, cutting board, toaster kettle and cutlery, and upright fridge is a plus. I love the customers appreciation night that happens twice a week, food is great even breakfast is better than other places. Definitely were coming back this summer for our next job.
Thank you for sharing your experience and for rating your stay at Best Western Plus Hotel in Fox Creek with a perfect 5/5! We are delighted to hear that our clean and well-equipped rooms, along with the kitchenette amenities, contributed to your comfort after a long day in the field. It's also wonderful to know that you enjoyed our customer appreciation nights and breakfast offerings. We strive to make every guest feel at home, and your feedback reassures us that we are on the right track. We look forward to welcoming you back this summer for your next job. If there's anything we can do to make your stay even better, please don't hesitate to reach out. Sincerely, Glyssa Customer Care Best Western Plus Fox Creek
Place was probably one of the best ! I stay in hotels 100 nights a year for work, and they have it all Friendly helpful girls up front, Young Breakfast guy, actually cooks eggs Benny, poached wrapped with bacon, real bacon, not like that freeze dried skinny cr☆p,and even saved me Breakfast when I late coming I from nightshift. Rooms are updated, and very clean,
Thank you very much for taking the time to complete the online survey following your recent stay at Best Western Plus in Fox Creek. We are thrilled to hear that you had such a positive experience during your stay with us and that our front desk staff made a lasting impression on you. We greatly appreciate your loyalty and trust in us. Rest assured that we will continue to strive for excellence in all aspects of our service to ensure that each and every stay with us is memorable and enjoyable. Thank you once again for your kind words and for choosing Best Western Plus in Fox Creek. We are already looking forward to your nest visit. Sincerely, Glyssa Customer Care Best Western Plus Fox Creek
Incredible place to stay. The staff is friendly, helpful and always eager to help. The room was comfortable and the meals were great. Overall it's a great experience. I suggest checking it out. Thank you for everything, we will be back again.
Thank you for taking the time to share your feedback about your stay at Best Western Plus Hotel in Fox Creek. We are thrilled to hear about your positive experience with us! It's wonderful to know that our friendly and helpful staff, comfortable rooms, and great meals made your stay enjoyable. We truly appreciate your kind recommendation and are delighted to know you plan to return. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay. Thank you once again for choosing us! Best regards, Glyssa Customer Care
The best staff of any hotel I stay at for work. They go qbove to make sure your stay is the best Thank you as always, will be back soon. And a big thanks to the kitchen staff for always making great meals. It's greatly appreciated. Being away alot its so nice having such caring people there.
Thank you for your wonderful review! We're thrilled to hear that our staff consistently exceeds your expectations to make your stay welcoming and comfortable. It's also great to know that our kitchen teams meals have made a positive impact during your time away from home too :) We truly strive to make our guests feel at home, and your feedback is a fantastic testament to our team's dedication! Your kind words mean a lot to us, and we look forward to welcoming you back soon! Sincerely, Karen Customer Care Specialist Best Western Plus Fox Creek
I enjoyed the breakfast the most, the rooms were very modern and the kitchenettes were a fair size. All staff was extremely friendly also. I would gladly stay here again for sure. I did not get a chance to check out the pool or steam room but seen others enjoying them.
Thank you for sharing your feedback about your recent stay at Best Western Plus Hotel in Fox Creek. We're thrilled to see your excellent scores and to hear that you enjoyed your experience with us. It's wonderful to know that the modern rooms, spacious kitchenettes, and friendly service made your stay enjoyable. Your kind words about our breakfast offerings and the positive atmosphere mean a lot to our team. We hope you'll have the opportunity to enjoy the pool and steam room on your next visit. It's always a pleasure to welcome guests like you, and we look forward to hosting you again soon! Sincerely, Glyssa Customer Care Specialist Best Western Plus Fox Creek
Great staff, clean and well maintained rooms. Surprise dinner meals. But far the best hotel in Fox Vegas. The breakfast looked standard, but the cook made everything taste a little better. Housekeeping staff were friendly, my dog was excited to see and be greeted by everyone.
Hi 847philf, Thank you for taking the time to complete our online survey regarding your recent stay at Best Western Plus Hotel in Fox Creek. We are delighted to hear that you had such a positive experience with us, giving top marks across the board. Your kind words about our team, well-maintained rooms, and the surprise dinner meals mean a lot to us. It's wonderful to know that your furry companion also enjoyed the warm greetings from our staffs! We're also thrilled that you enjoyed breakfast and appreciated the extra care our cook put into making it special. Guest satisfaction is always our top priority, and feedback like yours inspires us to continue providing outstanding service. Should your travels bring you back to Fox Creek, we would be honored to host you again. If I can be of assistance in the future, please don't hesitate to contact us at 780-548-3338. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Glyssa Customer Care Specialist Best Western Plus Fox Creek
If you checkin late do not let them give you room 131. The plumbing can be heard in the wall all night, staff uses the ice machine in the early hours of the morning and there's an outside door that is continually slammed. The staff know it is a poor room and leave until last. But they not rent it at all!
Dear Rathe Sir, Thank you for taking the time to provide valuable feedback on your recent stay. We greatly appreciate your insights, and we're genuinely sorry to hear that your experience did not meet your expectations. We strive to provide an exceptional guest experience, and we're disappointed that elements such as the room location and noise issues led to your dissatisfaction. Please be assured that your comments regarding the plumbing noise, ice machine usage, and outside door disturbances have been noted, and we will work with our team to address these concerns promptly. We sincerely apologize for the inconvenience you faced, especially regarding the room assignment and its impact on your stay. We understand how important it is to feel comfortable, and we will do our best to ensure future guests do not face similar issues. Your feedback on staff service and breakfast offerings is also important to us, and we will continue to work on improving those areas as well. While we regret that this stay did not reflect the standards we aim for, we hope you will consider giving us another chance to provide the experience you deserve in the future. Thank you again for your feedback. It helps us grow and improve our services. If I can be of assistance in the future, please don't hesitate to contact me at 780-548-3338. Munni Front Office Supervisor
We stayed in a double Queen room with a kitchenette and it was the most spacious room we've ever had. Everything was clean, the breakfasts were fantastic and there was a complimentary supper on Friday night included as well. It was quiet and welcoming. If we ever go back to Fox Creek, we wouldn't stay in any other place.
Thank you for taking the time to complete our online survey and for your perfect scores across the board. We are thrilled to hear that your stay at Best Western Plus Fox Creek was a fantastic experience. We are delighted that you found our double Queen room with a kitchenette spacious and clean. It's wonderful to know you enjoyed our breakfast and the complimentary dinner on Friday night. Your feedback about the quiet and welcoming atmosphere is greatly appreciated. If there is ever anything we can do to make your stay even more comfortable please let us know. We are always striving to offer the best possible experience and any comments or suggestion help us to achieve that goal. Glad we have succeeded Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. We eagerly await the opportunity to serve you again in the future, ensuring more exceptional stay. Thank you again :) If I can be of assistance in the future, please don't hesitate to contact me at 780-548-3338. Glyssa Customer Care Specialist Best Western Plus Fox Creek
One of the best hotels I've stayed at. Decor, breakfast, and staff. I always stay here when I'm in Fox Creek (about twice per year). No complaints, I will be back. I definitely recommend this hotel. They guest appreciation meals a couple nights per week.
Thank you for taking time to complete our online survey and for providing such glowing feedback about your recent stay at Best Western Plus Fox Creek. We are delighted to hear that you had an exceptional experience with us. Your perfect score of 5/5 and your kind words about our decor, breakfast, and staff mean the world to us. We are thrilled to be your preferred choice whenever you visit Fox Creek and appreciate your loyalty and recommendation. We are especially pleased to know that our guest appreciation meals added to your positive experience. It's wonderful to hear that our efforts to provide extra touched for our guests are noticed and appreciated. If there's anything we can do to make your future stays even more enjoyable, please do not hesitate to contact us at 780-548-3338. We look forward to welcoming you back to Best Western Plus Fox Creek for another fantastic stay soon. Sincerely, Glyssa Customer Care Best Western Plus Fox Creek
This hotel was very clean and the staff was very good. Great breakfast and lots of variety. Easy to work with the front desk.
Hello, Oh Wow!! Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. We are absolutely thrilled to hear that you enjoyed your stay with us and that our daily hot breakfast, overall services and friendly staff were particular highlights during your stay. Our wonderful team works really hard to give our guests the finest experience possible, so reviews like yours are truly rewarding! Your intent to recommend our hotel is the greatest compliment we can receive, and we genuinely appreciate your trust in us. If there is ever anything we can do to make your stay even more comfortable please don't hesitate to let us know. Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. Munni Front Office Supervisor
This hotels got a great hot free breakfast not just muffins and cereal. they also have a free supper a few nights a week which really good too
Wow! Thank you so much for those amazing scores and for taking the time to let us know about your stay. It's so wonderful to see that you had such a great experience with us! We also truly appreciate your compliments about the hot breakfast and complimentary weekly dinners served. Our team strives to offer the best possible experience to each and every guest and I'm so glad to see that we succeeded. Please do let us know if you have any suggestion or any thing to make your stay even more comfortable on your next visit with us. Thank you once again :) Karen Customer Care
Front desk staff bend over backwards for me because of my mistake. They went well above and beyond of what good service is. Abby, in particular, she dealt with me and my issues from the start. There were two other young ladies that stepped in when she left and knocked it out of the park. Unfortunately I can not remember their names, but one started with a “G” and the other was an “A”. That is my second consecutive stay at a Best Western Plus, different locations, but both amazing service. Changing my whole perspective on where I stay in the future. Great Job as a chain, independent or not. Thank you Cody
Oh wow! We wanted to take a moment to express our sincere gratitude for sharing your outstanding feedback following your recent stay at Best Western Plus Fox Creek. Your glowing review truly made our day! We're especially grateful for your kind words about our front desk staff, particularly Abby and the other two remarkable team members. It's truly heartwarming to hear that they provided your with exceptional service and went above and beyond to ensure your comfort and satisfaction. I'll be sure to pass on your praise to them personally. Thank you for your continued loyalty to Best Western Plus Fox Creek. We are honored to have had the opportunity to serve you, and we are thrilled to made such a positive impact on your stay. Your feedback motivates us to continue delivering exceptional service and experience to all our guests. If there's anything we can assist you with in the future, please do not hesitate to contact us at 780-548-3338. We look forward to welcoming you back to Best Western Plus Fox Creek for another fantastic stay soon. Sincerely, Glyssa Customer Care Best Western Plus Fox Creek
I had stayed in many BW locations and mid-class hotels, and this location is the way too far better compared to others. The hotel Cleanliness and the customer service is top notch! kudos to Akia for superb customer service! Even the complimentary breakfast selection and the evening customers appreciation meal are way better compared to other locations. This is MUST hotel to stay if you are in Fox Creek or nearby town. You will not Regret it!!!
Wow! Thank you so much for those amazing scores and for taking the time to let us know about your stay. It's so wonderful to see that you had such a great experience with us! We also truly appreciate the compliment about the services provided. I will definitely pass this along with our team specially. And I am sure everyone will be so thrilled to hear your review. It's guest like you and your lovely compliments that encourages us to go above and beyond! Our team strives to offer the best possible experience to each and every guest and I'm so glad to see that we succeeded. Please do let us know if you have any suggestion or any thing to make your stay even more comfortable on your next visit with us. Thank you once again :) Karen Customer Care
I wouldn't stay any place else. I do spend alot of time in Fox Cfeek and I always appreciate the front staff. The girls are so friendly and it's nice they always greet me so pleasantly. Thank you as always and I look forward to my next visit and stay.
Thank you very much for taking the time to complete the online survey following your recent stay at Best Western Plus in Fox Creek. We are thrilled to hear that you had such a positive experience during your stay with us and that our front desk staff made a lasting impression on you. We greatly appreciate your loyalty and trust in us, and we are delighted to hear that you wouldn't consider staying anywhere else while in Fox Creek. Rest assured that we will continue to strive for excellence in all aspects of our service to ensure that each and every stay with us is memorable and enjoyable. Thank you once again for your kind words and for choosing Best Western Plus in Fox Creek. We are already looking forward to your nest visit. Sincerely, Glyssa Customer Care Best Western Plus Fox Creek
I'm a guy who travels for work - this place makes it feel less like a hotel - the staff are so friendly and great people. You can tell they care! Keep it up -And tell your cooks they are great! 10/10
We want to extend our deepest gratitude for taking the time to share your excellent feedback concerning your stay at the Best Western Plus Hotel in Fox Creek. We are thrilled to receive your perfect score, and your comments about our dedicated staff truly warm our hearts. We're delighted to know we succeeded in providing you with a welcoming and friendly environment during your work-related travels. We also appreciate your compliments about our cooks, and we will make sure they receive your message of praise. Thank you for your valuable insights, and we look forward to welcoming you back for another wonderful stay in the future. Sincerely, Glyssa Customer Care Specialist Best Western Plus Fox Creek
The hotel staff make this place a fantastic place to stay. Rooms are well kept, the hotel is clean, the staff are super friendly, the breakfasts are really tasty, taco Tuesday is fantastic with the sweet /spicy sauce they make, customer appreciation Fridays are fantastic. It has been one of the best places I've stayed in a very long time.
Ohhh! Wow! Thank you very much for taking the time to gave us those amazing scores following your recent stay at our hotel. Your feedback is truly appreciated. We are thrilled to see top-notch ratings across the board, reflecting an outstanding experience. Your kind words about our fantastic staff, well-kept rooms, cleanliness, and the tasty breakfast are wonderful to hear. It's great to know that you enjoyed special events like Taco Tuesday and Guest Appreciation Fridays. We aim to make every stay memorable, and your feedback is a testament to our efforts. We eagerly await the opportunity to welcome you back in the future, providing another fantastic stay. Thank you for choosing to stay with us. Sincerely, Glyssa Customer Care Specialist Best Western Plus Fox Creek
Karen at the front desk is so friendly and helpful. The meals during the week that the hotel supplies are awesome!!! The steam room and pool are very relaxing and clean. I would highly recommend staying at the Best Western in Fox Creek.
Thank you very much for taking the time to gave us those amazing scores. We are delighted to see top-notch ratings. Your kind words about Karen at the front desk and the meals provided during the week are wonderful to hear. It's great to know that you found our steam room and pool to be relaxing and clean, and we appreciate your high recommendation. We eagerly await the opportunity to serve you again in the future, ensuring another fantastic stay. Thank you for choosing to stay with us :) Sincerely, Glyssa Customer Care Best Western Plus Fox Creek
Fantastic service , staff and amenities. Breakfast everyday dinner 3 times a week. Comfy rooms what more can you ask for? Family had a great time business centre was always available. Will definitely come back
Wow! Thank you so much for those amazing scores and for taking the time to let us know about your stay. Its so wonderful to see that you and your friends had such a great experience with us! We also truly appreciate the compliment about our outstanding team and our amazing breakfast team and the service. I will definitely pass this along with our team specially. And I am sure everyone will be so happy. Its guest like you and your beautiful compliments, encouraging us to do beyond and above! Our team strives to offer the best possible experience to each and every guest and I'm so glad to see that we succeeded. Please do let us know if you have any suggestion or any thing to make your stay even more comfortable on your next visit with us. Thank you again :) Munni Sunar Customer Care Specialist
Best magical Customer experience was from Pankhuri ,the front desk lady. Very smart, full of smiles and very helpful. An assest to BW for creek. The other ta with the front desk and the kitchen side are all friendly and warm.
Thank you so much for taking time to give us this amazing feedback, We are all happy that you loved our hospitality , specially from Pankhuri, She is really good and wonderful person, I can't wait to share this amazing feedback with her and everybody else as well, They would love to here. Your feedback matters a lot to us for improve our hospitality even more beautiful and comfortable, Thank You once again and take care. We are more than happy to welcome you anytime. Devyani Customer Care
We had driven 11 hours that day and were tired when we arrived. We were pleasantly surprised to find that there was a complimentary dinner provided as well as breakfast the following morning. Our room was very comfortable and all the staff were very friendly and professional.
Oh Wow!!Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. I'm thrilled you had such a great experience with us. I will definitely pass on your beautiful compliments to all our amazing staff. If there is ever anything we can do to make your stay even more comfortable please let us know. We are always striving to offer the best possible experience and any comments or suggestion help us to achieve that goal. Glad we have succeeded. Its always our pleasure welcoming you here not only as our guest but also as one of the BW family, and your satisfaction is always our No.1 priority. We hope to see you again soon. Munni Customer Care Specialist.
Small industry town that can have various types of people coming through. Some are not always the cleanest yet the BW Team always manages to keep the building clean. The breakfast selection has been come of the best I have seen for the level of cost. Check in team is courteous and expedited. The small occasional dinner offerings is a nice touch that is not common but appreciated. Definitely my preferred place to stay in Fox Creek.
Thank you so much for taking the time to let us know about your stay and for offering us those amazing scores. I'm thrilled you had such a great experience with us. i can't wait to pass along your compliments to our fantastic team. If there is ever anything we can do to make your stay even better please let us know. We are always striving to offer the best possible experience and any comments or suggestion would help us to achieve that goal. I am so glad to see that we have succeeded. Its our pleasure welcoming you here at our property. If I can be of assistance in the future, please don't hesitate to contact me at 780-548-3338. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Pankhuri Customer Care
Definitely my favourite place to stay while in fox. The breakfast options alone are the 2nd reason why i choose this place instead of the less expensive hotels. The 1st is how clean the place is an updated the rooms are
Good evening, Thank you so much for your review. We are happy that you had a wonderful experience with us. We are glad you liked our breakfast and i will gladly pass along your comments to our kitchen staff. If there is anything we can do for your next stay please feel free to reach out to us. Thank you and have a wonderful evening. Krystal Customer care
The hotel is very clean, and well maintained. The staff are friendly and cheerful. The complementary breakfast and the suppers were very nice. I feel it is the nicest hotel in Fox Creek, and highly recommend it.
Thank you so much for the amazing review and lovely compliments! Our team strives to offer a great experience and I'm thrilled to see we succeeded. If there is ever anything we can do during your stay to make it even better please let us know :) We hope to see you again soon and wish you safe travels!
This was the first time staying at this hotel, however it won't be my last time as the hotelamentities & staff were second to none. The rooms were very quiet, large & comfortable & the staff were amazing, pleasant & helpful. I will differently be recommending this hotel & location to others in our company & would highly recommend it to anyone travelling through or to the Fox Creek area. The hotel is located conveniently to easy on & off highway access, it has a Tim Hortons just across the parking lot, along with a 24 hr. service station & convenience store for any & all your snack needs. The serve an excellent hot breakfast buffet with all the fixings & once a week have a free customer appreciation night dinner in the breakfast. We enjoyed Taco Tuesday which was great with make your own taco's with all the fixin's, a ceasar salad & an assortment of pastries for dessert.
Wow!!! Thank you so much for those amazing scores and for taking the time to let us know about your stay. I am thrilled and its so wonderful to see that you had such a great experience with us! I am so glad to see that you liked breakfast as well as Taco night. I will definitely pass along your beautiful compliment to our team, they work really hard and deserve all the praise. We also truly appreciate a guest like you who encourages us to do beyond and above! Our team strives to offer the best possible experience to each and every guest and I'm so glad to see that we succeeded. If I can be of assistance in the future, please don't hesitate to contact me at 780-548-3338. Sincerely, Pankhuri Customer Care
The room was nice and clean breakfast and supper was excellent staff were nice and friendly i enjoyed the stay it was great the bed was very comfortable i would definitely recommend it to others for sure
Wow!!! Thank you so much for taking the time to let us know about your stay and for giving us 5 ratings! I'm so happy and thrilled to see you enjoyed your stay! Specially the amenities in the room. If ever there are any suggestion or additional feedback you would like to offer, would be truly appreciated. We are always looking for new ideas and opportunity to serve the best, and I will definitely pass on the compliments to our awesome team. Best Western guest are our NO.1 priority, So please let us know if there is anything we can do to make your stay even better. Thank you again we look forward to seeing you soon again!! If I can be your assistance in the future, please don't hesitate to contact me at 780-548-3338. Thank you again for giving us your valuable time. We appreciate your loyalty to our brand. Munni Customer Care Specialist.
Friendly, helpful and efficient staff. Clean and inviting hotel. My room was immaculate. The bed was super comfortable and free breakfast was a nice add on. The staff at the front desk made me feel welcome. Excellent stay. Thank you.
Wow, thank you so much for those amazing scores and awesome compliments. I'm excited to see that you had a truly great experience with us. I will definitely pass this along with our team. We are always striving to offer the best possible experience and if there's ever anything we can do to make it better, we would love to know. It's guests like you that make our jobs such a pleasure. Thanks again! We look forward to seeing you again! Munni Customer Care Specialist.
Excellent hotel with good breakfast different varieties every day. Guest appreciate dinner twice a week. Decent gym, no hot pool but there is a sauna. Close to Tims and Esso. Perry much all you need in fox creek.
Wow! Thank you so much for those amazing scores and for taking the time to let us know about your stay. Its so wonderful to see that you had such a great experience with us! We also truly appreciate the compliment about our outstanding Staffs and their Services. I will definitely pass this along with our team . Please let us know if there is anything else we can do to make your stay even more comfortable. Thank you! Munni Customer Care Specialist
The staff were so personable and friendly. Always made sure I had everything I needed. Always greeted me. And interacted with me kids! The breakfast was hot and delicious, Will defintely stay here again!
Wow, thank you so much for those amazing scores! I'm excited to see that you had a truly great experience with us. We are always striving to offer the best possible experience that we could and if there's ever anything we can do to make it even better, we would love to know. And your kids were amazing. It was pleasure having you guys! It's guests like you that make our jobs such a pleasure. Thanks again! We look forward seeing you again and your family! Munni Customer Care Specialist.
This hotel is offering a delicious breakfast and complementary free of charges souper, 3 times in a week. The ladies at the front desk are so kind and they always have a cute smile in their faces. Great people for this great hotel in town! My room was very clean and quite, I had a good rest when I stayed for a business trip at Fox Creek.
Wow! Thank you so much for the amazing review. Our team strives to offer the best possible experience and I'm thrilled to see we succeeded. I can't wait to pass along your lovely compliments. We look forward to seeing you again and if there's anything we can do to make your next stay even better please let us know!
this hotel is in a good location with the best staff who always try to make my stay as good as possible. the internet and room cleanliness is very good. Nice breakfast and there is always fresh coffee.
The cost was a bit high, however that is probably due to the location. The hotel was quite nice. It was clean and well maintained. The room as quite large. Easy access to the hotel.I would stay here again.
Wow! Thank you so much for those amazing scores. I'm excited to see you had a great experience with us. We strive to offer every guest a comfortable and memorable experience with us. If there is ever anything we can do to make your stay even better please let us know. Thank you again and safe travels!
This was the second Best Western in two towns in two nights - I was traveling. I was very disappointed to find the hottest water was tepid, at best - and that's after running the faucet for more than a couple of minutes, both evening and morning. It was a nice place and the staff was great.
Thank you so much for taking the time on writing a review and thank you for bringing the hot water to our attention, we are so very sorry about that. I will be bringing this to managements attention. we work very hard to make sure each of our guests have the most comfortable experience. If there is anything we can do to make your next stay more enjoyable, please let us know. It was a pleasure having you stay with us and we hope to see you again very soon. Telina Kuit Customer Care
Great amenities, location, room and staff. If you find yourself in Fox Creek I can't recommend this hotel highly enough. Enjoyed a great weekend family meetup (work-away life) here. Kids loved the pool! Grownups loved the steam room and the 24/7 coffee in the lobby! Staff was so pleasant and everything truly exceeded our expectations. Also loved that it's right beside the Esso. Easy to fuel up for the long drive home.
Wow, thank you so much for those amazing scores! I'm excited to see that you had a truly great experience with us. We are always striving to offer the best possible experience and if there's ever anything we can do to make it better, we would love to know. It's guests like you that make our jobs such a pleasure. Thanks again! Munni Customer Care
They have a great breakfast and even supper 3 nights a week. The staff is very friendly and the rooms are clean and modern. The gym has lots of free weights and other machines. The internet didn't drop out even once the whole 8 days I was there!!
Thank you so much for taking the time to let us know about your stay! Our team works very hard to provide excellent service and I'm thrilled to see you had such a great experience with us. If there's ever anything we can do to make your stay with us even better please don't hesitate to ask.
Nice, brightly lit parking lot. Clean entry area. Easy check in/out. Clean, comfortable room. Good quality hot and cold food for breakfast and complimentary hot dinner a few nights a week. All staff following Covid protocols and everything appears clean.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Wow! Thank you so much for those amazing scores and for the lovely compliments. I can't wait to pass along your kind words. Our team strives to ensure a great experience and I'm thrilled to see we succeeded. If there is ever anything we can do to make your stay with us even better please let us know. We look forward to seeing you again! If I can be of assistance in the future, please don't hesitate to contact us at 780-548-3338. MUNNI CUSTOMER CARE
I've been staying here regularly over the last few months and the service has been consistently excellent. The facilities/rooms are excellent as well. Conveniently located right off the highway leading into Fox Creek.
Thank you so much for your kind words. It was a pleasure having you stay with us. We work very hard to make sure each customer has an comfortable and memorable experience. We can not wait to see you on your next visit.
Although this is a nice hotel, and I had no major issues, it's overpriced. Certainly price gouging because it's full of oilfield workers that have companies paying for the room. For a regular person driving through I was shocked at the price. If it wasn't so late or if I knew I would be stopping in fox creek I would have researched.
Thank you so much for taking the time to let us know about your stay. I'm happy to see you had no major issues and I hope your stay with us was truly a great one. Please know that our prices are comparable with the surrounding properties and do reflect the amount of amenities we offer including complimentary hot breakfast every morning and dinner 3 nights a week, pool, steam room, gym, business center , and guest laundry facilities. If there is every anything we can do to make your stay with us more pleasant, please let us know. Thank you again Nette Reagan Customer Care Specialist
I was staying for work throughout August and September and found each and every staff member very friendly and warm, above and beyond expectations, witnessed and was on receiving end of various acts of great customer service a d display of great hospitality. Overall really decent maintenance, but immaculate cleanliness.
We are so happy to see you had a great stay with us. We work hard each day to create and provide a safe, clean, and happy environment for each guest. If at any moment during your stay something is not meeting your expectations please let the front desk know at your earliest convenience. We are dedicated to making your stay exceptional and are always aiming to exceed the expectations of our guests. We look forward to having you staying with us again and offering you another exceptional stay. Have a wonderful long weekend! raffal customer care
Excellent service. Hotel is modern and nice. I will definitely be staying here again in the future. It's situated well in town for my needs. My trips are business related and comfort is very important.
Thank you so much for your amazing and kind review! It's guests like you that make it a joy to try and exceed expectations during every stay. We look forward to seeing you again and being able to continue to offer excellent service during your stay. As always if there is anything we can do to make your stay with us more comfortable, please let us know. Thank you again, Nette Reagan Customer Care Specialist Best Western Plus Fox Creek
We had the "opportunity" :) to stay in Fox Creek due to poor driving conditions on the way home to Grande Prairie. The service at the hotel was excellent and the room was very clean - a significant concern especially with COVID. The bed was a bit hard for me, but not for others in my party. This is a big oilfield town so the room charge was very high - be prepared.
Thank you so much for your feedback on our hotel and your time with us. We appreciate your honesty and opinions. We hope to have you stay with us again in the future. I would be more than happy to help you with the rate by offering you a 10% discount during your next stay. We hope you and your family are staying safe and well. Happy Holidays! Katie Lauren Customer Care Specialist Best Western Plus Fox Creek
Nice clean rooms, friendly staff. Quiet location, good breakfast. coffee and tea, juice in the lobby area. Close to restaurants and other amenities. I would recommend this hotel to anyone staying in Fox Creek, it is one of the cleanest, newest hotels there.
We are so happy to see you had a great stay with us. We work hard each day to create and provide a safe, clean, and happy environment for each guest. If at any moment during your stay something is not meeting your expectations please let the front desk know at your earliest convenience. We are dedicated to making your stay exceptional and are always aiming to exceed the expectations of our guests. We hope you will consider staying with us again should you ever find yourself needing a place to stay in our area. Have a wonderful long weekend! Sincerely, Katie Lauren Customer Care Specialist Best Western Plus Fox Creek
Fantastic Staff and always accomodating. Clean rooms and great breakfast. I wouldn't think of staying anywhere else. Easy check in and check out. Staff always goes that extra and makes sure your visit is good.
Thank you so much for taking the time to give us such a thoughtful and wonderful review! Our team works very hard to provide a truly great experience and I'm thrilled to see we succeeded. Stay safe and we look forward to seeing you again. Nette Reagan
Everything here during my stay was great. The overall hotel is clean and inviting. The rooms are large and clean. Breakfast had great selection. and the staff was helpfull and very plesant. I would like to thank you for a great stay.
Thank you for such a wonderful review of our property. We are so happy to see you had such a wonderful stay with us. We are truly grateful for your feedback and hope you will choose to stay with us again in the future. Have a wonderful day! Katie Lauren
I was working in the area and needed a place to get some sleep. It is easy to find just off HWY 43 as you come into Fox Creek from the south.. lots of parking for large truck and cars. Fuel station right next door too. Very clean and modern, the staff are very friendly and friendly. I had a room in a very short time. The rooms were very comfortable and modern as well. The beds and pillows we awesome, I had a very comfortable, peaceful sleep. You pay a premium for the room, because this area is very busy and getting a room isn't that easy.. If your gonna need a room in Fox Creek and you know it... call ahead you're you will be driving to the next town which is another hour either way to get a room
Thank you so much for the wonderful review of our hotel and staff. We strive to provide the best services and amenities for our guests and we are pleased to see we have exceeded your expectations. We truly hope to have you stay with us again. Have a wonderful day! Katie Lauren
A bit pricy and if it was a personal trip I'm not sure that I would have chosen the Bestwestern over the other hotels in fox creek but the service was great, breakfast variety was great. They also served small supper meals 3 days of the week for free which was great
Thank you so much for the great review! We hope to exceed all your expectations on any future reservations you may have with us. Best Regards, Katie Customer Care Specialist
Value for the price has diminished over the last 5 years Staff are very friendly and helpful Prices of rooms need to reflect reasonable value Long term guests do not receive any significant recognition on room rates BWP Calgary Downtown is half the cost for the same room
Breakfast, staff, and the rooms were outstanding. No hotel in Fox Creek can compare. The price is high but you truly get what you pay for. 3 dinners a week, free breakfast each morning. You can't go wrong.
Thank you for the great review of our property! We can't wait to exceed your expectations again during your next visit!
We stayed at best western plus on our weekend Alberta trip. Beautiful hotel! The staff was excellent! Our room was top notch and had a little kitchenette, which we used to cook a bit of food. This one even offered a supper. We would definitely stay here again!
Thank you for the glowing review of our property! We are dedicated to offering the very best to our guests. We are proud to have provided you with such a quality stay. We definitely hope to have you stay with us again in the future! Best Regards, Katie Customer Care Specialist Best Western Plus Fox Creek
Rooms were clean and comfortable as well as the whole building. The fitness center not really large but new equipment and worked well. I didn't use the pool but it looked nice when i saw it from the gym. breakfast was acceptable.
Thank you for the kind review. We are always looking towards our guests for feedback and we truly appreciate yours. If you have any suggestions for breakfast, please feel free to let us know. We would love to hear your additional thoughts and feedback. Have a wonderful day! Best Regards, Katie V Customer Care Specialist Best Western Plus Fox Creek
This hotel is friendly, pristinely clean, and the staff are polite and welcoming. This is an edge to me spending my dollars here and I hope that they can continue this excellence. The food service in the mornings is well done and clean, organized and tasty. I would like to see them transition away from single use plastic utensils and paper plates. The harm done to our beautiful is something that cannot be undone. The use of washable forks, knives, spoons and plates would make this place even better. I would recommend this to anyone travelling north or south on Hwy 43 in Alberta. This hotel made my stay in Fox Creek enjoyable.
Thank you so much for the feedback on our hotel. We are very happy to have provided with you with such a great stay. We will be taking your feedback into consideration and hope to bring forth some new changes. We hope to have you stay with us again in the future. Have a wonderful day. Best Regards, Katie V Best Western Plus Fox Creek
Great hotel option in Fox Creek where the options are limited. My only criticism was that the pillows available in the room were far too firm for me causing me to wake each morning with a stiff neck and a headache. It would have been better to have a couple of softer pillows available in the room. Otherwise there is nothing bad one can say about this hotel.
Thank you very much for your feedback on our pillows. I will be discussing this topic with my General Manager in hopes to have a solution for your future stay as well as future guests.
It all started with probably the best front desk experience I've ever had in a hotel and I travel for work a lot. Jeanette was super welcoming, very engaging, proactive and genuinely cared about my experience. She was simply amazing at her job. The rooms were very well appointed, spacious and clean. Extremely comfortable bed and pillows. The gym was small but a pretty good hotel gym. The breakfast was a nice touch although I didn't partake of it since I had breakfast plans already. Overall a fantastic visit!
Thank you so much for your response! I truly appreciate your lovely compliments and am glad we could offer you a great experience. I hope you can stay with us again. I was hoping to find out what you think we could do to improve our gym? We are always looking for ways to improve our services. Again, thank you so much for the compliments. It made my day! Jeanette Reagan Customer Care Specialist Best Western Plus Fox Creek
Worst experience at a hotel in along time. Room was filthy. Tricked into paying more. No service just poor attitude. When I tried to remedy the situation. The manager would not even return any phone calls.
Thank you for your review of our property. I am sorry to see you didn't have a great stay with us. I am interested in knowing why you didn't report to the front desk if your room was not cleaned to your standards. We had rooms available to move you into that would have suited your needs. Please feel free to give us a call to further discuss your stay. We can be reached at 780-548-3338 Have a wonderful weekend!
First time at this hotel (business trip). Staff greeted me upon arrival, confirmed any needs I may have on check-in and were very courteous during my stay. Hotel was quiet and common areas were kept clean (not easy given how many of us may have been tracking in dirty boots after a day out in the field!). Room was clean on arrival, cleaned while I was out. And during times where I may have been waiting for others in the lobby, was pleased to see that staff greeted me instead of just ignoring me. Would definitely consider coming back here on my next business trip.
Thank you so much for this amazing review of our property! We truly love our guests and are genuinely happy to see each and every one who enters our hotel. I am very happy to see you had such a wonderful experience with us! We hope to see you again in the future. We would love another opportunity to exceed your expectations. Happy holidays! Katie
My husband works out of town in Fox Creek and it is super nice to have a spot for us to be together when I come up to visit. Pool was wonderful, and I'm super impressed that the breakfast in the morning had gluten free options, as my husband is celiac. Comfort of the room was also quite good, and the staff was very friendly!
The Leavell family, Thank you so much for the great review of our property! We were very happy to have exceeded your expectations and hope to see you back again soon! Regards, Katie Customer Care
Great location and service. Staff very friendly. Breakfast variety was good. There's a create-your-own waffle machine. Pretty neat. Room is clean. Would have liked it better if the lobby can be kept clean with no mud.
Hello Ivy! Thank you for your review of our property and your experience with us. My team and I are grateful for your comments. We continuously strive for higher levels of guest satisfaction and my team and I believe your review will help us achieve our goals. We will be using your feed back to implement improvements for our future guests. We hope to see you back at our property soon so you can enjoy the benefits of your review with our other guests. Have a wonderful day! Regards, Katie Customer Care
The only thing they could improve on is if they had a pub or restaurant there. There is little selection in the town and I can't see how it would hurt. Next time I have to remember to bring my bathing suit cause they have a pool and sauna there too!
Thank you so much for your review of our property. A restaurant would be a wonderful addition to our hotel! thank you for that feedback! We hope you can enjoy the pool and sauna the next time you stay with us. Have a wonderful day! Regards, Katie Customer Care
very nice hotel, they have a couple of larger rooms on each floor , and good assortment of regular rooms. price on high end but well worth it if you like an excellent free breakfast and quality decor. only down side is it can get quite muddy in the parking lot from the work trucks,but they do sweep regularly.
Thank you so much for your review of our property. Reviews like yours mean so much to us. The entire team at Best Western Plus Fox Creek works hard every single day. We strive to provide each guest with a great experience and we are thrilled to see we have given you superior guest service. Should you ever find yourself in our area again, we would love to have you stay with us. Wishing you safe travels, always.
Very clean and well maintained, often booked up so I have to call a week or two ahead of time to get a room. Only swimming pool in town, which is great when the wife and kids come to visit, my first choice for a hotel.
Thank you so much for your review of our property! We are very happy to have provided a safe and fun place for you and your family. We hope to see you again soon so we can have another opportunity to give you superior customer care. Have a wonderful day!
I would suggest this hotel to anyone going through the area. A little pricy though. Otherwise close to amenitys and easy in and out. Breakfast was great and staff was helpful. Pool and sauna were working and that's a big plus these days.
Thank you so much for your review of our property. We are happy to see you enjoyed your stay. We hope you will come back and see us again in the future. Have a wonderful day.
Very good hotel but the staff need more professional attitude to talk and serve the guest during check in. Need to more focus and less distracted while talking with the guest during checking in, didn't acknowledge the Diomond member status and no upgrade room was available. .
Staff and hotel were excellent. Easy to find hotel with lots of parking. Close to service station and other restaurants. Very helpful staff made stay comfortable and easy. Moring breakfast room was clean and tidy with continental breakfast being enjoyable.
Thank you Mr. Randy for filling out or survey. We thank you for the loyalty towards our hotel. We are glad to hear that your stay with us went excellent. We look forward to having you stay with us again in the future, so that we can continue to offer you superior customer care. Thank you again. Best Western Plus in Fox Creek.
Great hotel a little expensive but that is because of the demand in the area great staff that do the best they can to help. The walls were a little thin or the neighbors were a lot noisy They would not settle down when asked by the staff.
Very good hotel in Fox Creek. Staffs are excellent. they are caring you all the times. The breakfast is very good quality food. I like to recommend my others coworker for staying this hotel. Swimming pool and fitness centre are not sufficient equipment but in this small town no complain.
Thank you for your response. Your business is much appreciated and we are very pleased to know that you enjoyed your stay. We look forward to your next stay with us so we can continue to provide you with superior customer care. Sincerely, Rebecca Front Desk at Best Western Plus in Fox Creek
Had to pull over to stay in Fox creek due to bad weather. Rented both a double suite and king suite here for my family. Both rooms roughly $200 with bcaa membership. You're in the heart of oil country so you kind of expect to pay these prices. Nice faculty. Free wifi. Continental breakfast is included and is well stocked. Pool, steam room and small gym facility. Relatively quite. Staff are friendly and hospitable. Easy in and out access and Gas station is close. Really not much to do here but get some sleep and head off. Glad we did.
Thank you for your response. We are happy to hear that your stay with us was excellent and we hope you stay with us again so in the future we can continue to give you superior customer care. Sincerely, Rebecca Front desk agent Best Western Plus in Fox Creek
Poor customer service and housekeeping, used towels are hang back on the rack, after brushing my teeth, I grab a towel to wipe my mouth, and body odour I smell, really gross me out , puking at the end. Rooms wasn't cleaned and replenished during our stay
Thank you for completing this survey. We greatly apologize for the dirty towels left in your room, we will talk with housekeepers about remembering to change out the towels. The next time you stay with us we will be sure to replenish used towels, and be sure that all amenities are stocked in your room. Sincerely, Rebecca Smith Front Desk Agent Best Western Plus in Fox Creek
The best western plus can still improve on her services to valued customers. Good room internet and fitness facilities with a good water service can be some of the things that can be fixed. It will be great to feel welcome!!
Thank you for completing the survey. We are sorry to here that the internet was causing problems. We are looking into getting new internet. We are also sorry about the water, and we are working very diligently in getting this issue resolved, we have got our new boilers in and so we will be installing them so we will have better hot water supply. We also would like to know what the fitness center is missing so that we can look into it. Sincerely, Rebecca Smith Front Desk Agent Best Western Plus in Fox Creek
Clean, friendly and helpful staff. We were there for a family wedding and they were very accommodating to have us all together on one floor.The staff, very quickly, recognized us coming and going and made sure we needed nothing. I also left behind a couple of items and they were handed in to the front desk and waiting for a family member to pick up. Very Impressed.
The morning staff at breakfast recognized me from previous stays and were very friendly and greeted my like a old friend which i appreciated. Rooms were nice and quite and at right temperature. Breakfasts were very good coffee was not the best a mixture of coca and coffee. I prefer a coffee black and taste like Tim Hortons coffee.
nice hotel for business or work, it has alot of industry workers staying there and quiet impressed at how clean the staff keep the place, comfortable beds with nice spacious rooms. breakfast is a bonus and its easy to grab and go if on the run.
Thank you for completing our survey and for your wonderful compliments. We are very glad that you enjoyed your stay with us and that we met all your expectations. We can not wait until come stay with us again. Sincerely Terri Aske Manager
Reserved a Non-smoking room but were forced to take a smoking room with a smoking door. Requested a late checkout but were harassed by Housekeeping at 9:15 and continued hourly. Morning Desk Clerk blamed evening Desk Clerk rather than changing herself.
Thank you for completing our survey, we are very sorry that we did not meet your expectations. We are very sorry for all your inconvenience at the time of your check in, we understand when you booked on line for a non smoking room our hotel was also booking non smoking rooms, The hotel had become overbooked at this time. We did try our very best to provide you with any non smoking room, however we were unable to accommodate you with that type of room as we were overbooked. We do apologize to you for not contacting you to inform you that we did not have any non smoking room available for your stay. We did have the smoking room cleaned thoroughly and put in our Rest-orator machine in to try to rid the room of the smoking smell. We will also be letting the staff know to inform guest when we experience overbooking so that they will be informed before checking in the hotel. We did reward you an extra 1000 point for your inconvenience on May 19/17. We hope that you will stay with us again so we may be able to provide you with superior service. Sincerely Terri Aske Manager
Not a good experience will think hard to stay again needs to be more people friendly and get reservations correct also every time stayed pool etc shut down floors not clean a lot of dirt and mud from crews
Thank you for your feedback on your recent stay with us. We are very sorry that you experienced some issues during your recent stay with us. We at the Best Western Plus try our very best to treat all guest like family, we are very sorry to hear that you did not experience this at the time of your check in we did have a new staff member training. We do understand your frustration with the checking issue and we will look into providing more training to new staff so our guest do not have issues with checking in and out process. AS for your issues with our pool being closed, we are in the process of upgrading our sauna and appreciate all our guest understanding while this is being done. We understand about your frustrations with all the mud and dirt, we would like to assure you that our floors are cleaned multiple times a day, however with all the rainy weather that we have had a hard time keeping control of this situation, and appreciate the guest patience with this issue. We hope that you will stay with us again so we can provide you superior service. Thank you Terri Aske Manager
My kids and I spent 2 nights and the only complaint is the pool and sauna area. I don't think either are used or cleaned very often, so when we got in it was kind of smelly. Everything else was wonderful! Staff went out of their way to help with the entire stay, and breakfast was great!
Thank you for completing our survey on your recent stay with us. We see that you had some concern about our pool & sauna area, we would like to assure you that this area is cleaned and maintained a minimum of twice daily. If in the future this should happen again please make the staff aware of the issue right away so we maybe able to address it at once. We are very happy that you enjoyed the rest of your stay and look forward to all future stays with us. If you should require any further assistance to not hesitate to contact us at 780-548-3338. Thank-you Terri Aske Manager
This has nice beds and pillows. Crappy pool and crappy Internet it is slow and choppy. They will charge a large amount on check in they tried $1700 but took $1000 off my credit card when I checked in Most expensive hotel in the town!
Thank you for completing the survey from your recent stay at our hotel. On behalf of the staff and management at the Best Western plus, we would like to apologize to you for not meeting your expectations. Concerning the amount that was taken off your credit card at check in , each hotel is required to take a Pre-Authorization of the guest entire stay plus a deposit, the amount taken at check in was lower than stay total. We are sorry that you did not enjoy our pool, we try to offer all our guest everything so they can have a relaxing comfortable stay. For your concerns with our internet in each room we have a information card with a number on it if you are experiencing any difficulties with the internet to call, you may also ask the staff and they will gladly help you to have this issue corrected. We hope that you will stay with us again so we may be able to provide you with the best quality service. Sincerely Terri Aske Manager
Unbelievably noisy from staff, brown water from the taps due to broken town pipe, couldn't bathe or brush teeth, no bottle water in room for the coffee machine ( no tap water) and was still full price!
Thank you for completing our survey, we appreciate hearing from our guest. We are very sorry that you experienced some issues during your recent stay with us, we will be looking into your noise complaint and correcting this immediately. concerning the water issues it was very unfortunate about the water main break in town, however this was an issue that affected the whole town, and the hotel tried to provide our guest with everything they required during the water outage. We hope that you will consider staying with us again, so we can provide you with exceptional service. Thank you Terri Aske Manager
Classy room, new and clean. Price is high, but common for the area. Breakfast is basic but well stocked. Access to coffee and juice all night is a nice touch. Nice pool, small weight room but the essentials. Business center is freezing (-20c outside). Staff super nice and helped me out with reward points. Very clean and comfortable place. I would stay again.
Thank you for completing our survey, we appreciate our guest feedback on their stays with us. We are very sorry to hear about our business center and will look into fixing this issue immediately. We are glad you enjoyed our amenities and our coffee & juice, as for our breakfast we are continually trying new items every day however if you require another item feel free to ask our attendant and they will be happy to provide you another choice. We will let the staff know of your wonderful compliment to them and we look forward to your future stays with us. Thank you Terri Aske Manager
With the new hotel built off the highway just far enough that you dont hear the road traffic or the big trucks running at night makes for a good sleep day or night. the costumer service is willing to go out of their way to ensure my stay was as good as it could be when your away working. Best hotel in Fox
Thank you for your wonderful review! Our staff here work very hard to try and keep all the mud out and our guests happy, with a home away from home attitude. We hope to see you very soon.
Rooms are on the expensive side, but not higher than other hotels in Fox Creek. Definitely the best quality in Fox Creek though. Steam Sauna followed by a dip in the swimming pool before bed is very relaxing.
Thank-you for completing our survey on your recent stay with us, we value our guest feedback on their stays it helps us to provide the best quality service. We are very glad that experienced & enjoyed our pool & sauna area. We are very happy that our hotel to be the best in Fox Creek, we strive to provide our guest the best quality service. We look forward to your next stay with us. Thank-you for your loyalty to our brand. Terri Aske Rooms Manager
I stayed here again for 2 nights - service was fantastic this time - allowed late check out - room was very clean and very new - hotel area was very clean and in good shape- ok breakfast - I would definitely stay here again
Thank you for completing our survey, it helps us to continue to provide our guest with excellent service. Welcome back, we are very glad when our guest come back to stay with us. We see from the survey that you had an excellent stay with us and we look forward to all your future visits. If there is anything we can assist you with further please call us at 780-548-3338. Thank-you Terri Aske Rooms Manager
Breakfast was the microwaved eggs, but I found later that there were hard boiled eggs. It is fine. Clean and friendly. Every morning they kept putting on American news rather then Canadian news, so I had to ask them to change this. No offence, but CNN isn't exactly news worthy.
Hello, thank you for your response. We appreciate hearing from our guests, it gives us a better perspective so that we can correct issues and make our guests stay much more comfortable. We have several different choices of eggs. If the ones we have for that particular morning doesn't appeal to you, you may always ask our breakfast attendant to make the kind of eggs that you choose. If we have the supplies on hand it is never an issue.
I was in Fox Creek for work, I was surprised at the amount of mud, but the staff work hard to keep the hotel clean. This is your typical best western, clean and nice staff. The hotel has nice kitchenettes and laundry. Complementary dinner for us there on Friday night was a nice surprise. I would recommend this hotel to any one going through or staying in Fox Creek.
Thank you for staying with us, it was a pleasure. I will be sure to print off your review so we can all read it. Hope to see you soon again.
Came to Fox Creek for a temporary position and needed a good place to stay, glad to have found the Best Western Plus. The staff is excellent and the rooms comfortable and clean. From check in to check out 4 days later a great stay. Checking in you will be greeted by Agnes on the front desk, the service was excellent and very welcoming. The room was very clean with a modern decor, housekeeping does a great job. Next morning you can enjoy a hot breakfast included in the price. I have already booked my next stay.
Thank-you for your recent review on Trip advisor. We are very glad to hear that your recent stay with us was exceptional and we will be sure to let Agnes know how pleased you were with the service she provided you. We are very glad that you enjoyed our breakfast menu and that we will be seeing you again soon. On your next stay, please present your 10% off coupon you received with your express checkout, this is a gift we give our guest who complete the surveys as a thank-you. We Look forward to your next visit. Thank-you Terri Aske Rooms Manager
If they fix the water pressure problem. This would be worth the money. But not at this time. The room was super clean, and very modern. But the water pressure problem is the one thing that you will remember. Even with the poorly designed rain drop shower head. Put some pressure behind it. I won't be back until they change it.
Thank you for completing our survey, we value our guest feedback on their stays with us. We are very sorry to hear that you experienced some issues with our shower head & water pressure. Unfortunately this is a situation that is beyond our control and has to do with the water facility in town. We have on several occasions spoken with the town, they have informed us that they are working on this issue. We will also be discussing with our other mangers about having the shower heads replaced. We hope that you will consider staying with us again, so we may be able to provide you with superior service. Thank -you Terri Aske Rooms Manager
stayed at this hotel one night - good room - very clean Arrived early and although hotel was half full, they would let me check in - found that quite annoying checking out had some fumbling too other than that very good - Manager Terry Aske (I think) made sure everything was square at the end - she was very nice ok breakfast - fruit - gym - Just wish they had a restaurant would stay here again
Thank-you for taking the time to complete the survey, we appreciate hearing from our guest on their stays with us. Their feedback helps us to improve on the services we have to offer our guest, at Best Western we strive to provide our guest with the best possible service from every department. We are very sorry you experienced some difficulties during check in & check out process, we are glad that the manager was there to make it go more smoothly for you. We look forward to your next visit with us, where we can provide you with exceptional service. Thank-you Terri Aske Rooms Manager
This is one of the newer Inns in Fox Creek Its very nice with a great lobby and breakfast area I was upgraded to a suite which was really nice The bed wasn't as comfy as other Best Westerns i have stayed in but was okay The dining options in Fox Creek are very limited so the option of using the kitchenette is nice if u had an extended stay
Thank you for your recent review. We appreciate hearing from our guest on their stays with us. We are very glad that your stay with us was exceptional and that enjoyed our breakfast area. We hope that you were also able to experience our pool and sauna area, if not we hope that you maybe able to on your next stay with us. We look forward to your next visit with us. Thank-you Terri Aske Rooms Manager
Very nice hotel. Clean, modern Quiet. I was quite impressed for a small town to have such a nice hotel. I was happy with the service and found the location ideal. I enjoy staying at the best western chain of hotels. They aim to please. As a traveler it is nice to have somewhere to count on.
Thank-you for your recent review, we enjoy hearing from our guest on their stays with us. I am very glad to hear that your stay with us was excellent and look forward to continuing to give you excellent service for you future stays with us. Thank -you Terri Aske Rooms Manager
The first night they put me in a smoking room that they were going to "deep clean" and I wouldn't tell the difference, it stunk so bad the smell stuck to all of my clothes and I woke up having a hard time breathing. I had told them I have asthma but they didn't seem to care, the room even had an ashtray in it still. It was also the end of the world for them to move me to the kitchenette room my boss had arranged for the next night, made check in a huge hassle. The kitchenette room is alright, not worth the $215 a night they are charging my boss though that's for sure. I finally let the house keepers in my room on day 4 because I like my privacy but could use some fresh linens and a wipe down of all surfaces, all they did was half assed make the bed. They didn't replace the tea towel I had to use to wipe up a spill, counters were still dirty and the dish I had left in the sink was still there (every other hotel I've ever stayed in will clean that dish and put it away) but not this place. They don't have detailed Maps of the hotel so tomorrow when I go on a search for the laundry I'm sure it will be a task. I can only imagine what they charge! Update: The staff here cannot comprehend what a DO NOT DISTURB sign means as they have gone into my room twice now while I have had it up. After having my sunglasses STOLEN by their staff I told them I didn't want anyone going in my room but they still are. I am checking out tomorrow and we won't be using this hotel again, I advise everyone else to do the same.
Not a bad hotel, but when I checked out I never checked the bill and found out later they had raised the rate for the last 3 nights of my stay. I was not notified of this and was quite upset. The breakfast was good, and hotel room was decent.
Dear Mark I would like to apologize that your stay with us was not satisfactory. I realize you are upset over our prices and not being informed about the fluctuation. Our prices like other hotels are set to fluctuate depending on days. I am very sorry that this has cause you some difficulty. On your next stay with us I will try to make sure that you are aware of the prices for your entire stay with us and try to accommodate you to the best of our abilities. Thank-you Terri Aske Rooms Manager
This hotel is thee best hotel in fox creek. Very clean, super comfortable beds, very spacious and great pricing. The mananger lady is super awesome, she is very kind and meets and exceeds expectation. Staff is very polite. I would recommend this hotel to everyone. One thing that i wish they had was the BIG waffles for breakfast, everything else is very yummy. I will defenitly stay here again.
Dear Visiting Thank-you for your recent review, we enjoy hearing about our guest stays. I am very glad that we were able to provide you with excellent service. For your concerns about our breakfast, we do have a waffle and pancake machine we just have to switch plates in our machine so you will be able to make either or. On your next visit if you would prefer waffles please ask our breakfast attendant and she will accommodate you. I look forward to you visiting Fox Creek again. Thank-you Terri Aske Rooms Manager
Stayed here for 3 nights while in town for work. This hotel is awesome. The service was excellent and the staff were friendly. My room was very nice and in great shape. The shower is very good and the bed very comfortable. It was also nice that the free breakfast changed daily and was not the same every morning. The only thing I found to be a bit offputting is the fact that a corporate rate for a room is only $2 cheaper than the regular rate. To be fair this is a nice hotel and it was fully booked when we stayed there, so it obviously does not deter business. Nothing lasts forever though, and I would suggest to management that they mat want to take another look at corporate pricing. That being said, this hotel will be my first choice of places to stay in Fox Creek.
Thank-you for your wonderful review of our hotel. I am very glad that you enjoyed your stay with us and we met all your expectations. As to our rates they do fluctuate as do most hotels, we do however offer our guest our best available rate not a corporate rate. We find this is better for our guest. On your next stay with us we will accommodate you with our best available rate. Thank-you Terri Aske Rooms Manager
The hotel room was great....the front desk people looked very inexperienced and unable to answer any questions...Ask if they knew of good place to eat or for a Pizza place to deliver...handed me a menu...looked at it and the placed closed at 10 pm on a Friday. After tacking down something to eat on our own which as a sandwich made 3 day ago at the local store. We were unable to change the channels on the tv...called the front desk and was told by the young lady that a wire must be loose...by the sound of her voice she did not have glue what I was talking about. I would not stay in Fox Creek but not because of the hotel just because of the front desk people and the lack of places to eat later at night.
I am so sorry that you didn't enjoy your stay with us. Unfortunately this is a quaint town and most places do close at 10pm. I did have our maintenance man fix the television, I do apologise we did not have him on hand to do that for you while you were here. Please print this email off the next time you come to stay with us and I will give you $50.00 off your room charge regardless of who you book it with. There will not be an expiry date on this. Thank you for your posting.
Who expects instant coffee made from syrup, produced by Nescafe...when staying at a premium hotel?? Not me, that is for sure. I expect a quality coffee, at least equal to what I get a McDo...that is not asking much...is it??
I am very sorry to hear that your stay with us was unsatisfactory. I can assure you that our coffee is a premium brand and not instant. We have had many compliments on our coffee from other guest, this is why we have the coffee that we do.
Excellent Hotel Staff and maintenance very helpful Wonderful comfort to beds and linen Super hot and cold breakfast Check in went very smoothly, also checkout fast and efficient Clean, very comfortable, good internet, service pleasant.
I am very glad to hear your wonderful review. Its nice to see guest enjoying our hotel and amenities. I look forward to your next visit with us. Thank-you Terri Aske Rooms Manager
Great experience and it was a nice choice to go with this hotel. Newly built and everything looks so neat and clean. The staff was helpful and the menu on the breakfast was good too. Definitely has my recommendation for anyone looking to stay in Fox Creek.
Good Morning Mr. Mohanabhinav Thank-you for your wonderful review, I am very glad that your stay with us was sensational. In your future visits I hope we can continue to give you exceptional service you deserve. Thank-you Terri Aske Rooms Manager
Will be here for theee days. Hotel is new, lobby is imaculate. As for the room, normally I am a holliday inn guy but if all the best western plus are like this well I might have to think about changing. Room was imaculate as it should be aince its new but still fantastic. If i had a complaint about anything, I live on the road and they dont have a laundry service just self serve machines. Other than that highly recommend
Good Morning Patrick Thank-you for your review, I am very happy that you enjoyed your stay with us. I do hope on your next visit with us we can make your stay exceptional. I understand your concerns about no laundry service, we do provide our guest with on site laundry facilities with laundry products. I hope this will be useful to you on your next visit. Thank-you Terri Aske Rooms Manager
Very nice rooms. Good hot breakfast. My reservations were wrong. Nice place but over priced!. That's why only one star. There are better prices at other hotels and just as nice. I have nothing else to comment on.
Good Day Mr. Thank-you for completing this review. I am very sorry there was a mix-up in your reservation, I have talked to my staff about this and it will be changed. As to our prices we are very competitive in the market considering the extra amenities we offer our guest, (Eg. pool, fitness room on site guest laundry, business center, hot breakfast, guest appreciation meal, cleaning rooms at night). We offer our guest all of this, this is why our prices are a bit higher. I do hope that you will give us another try so we can give you exceptional service. Thank-you Terri Aske Rooms Manager
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