Des tarifs réduits toute l'année avec le Programme Best Western Rewards® !

Chambre 1
Chambre 2
Chambre 3
Codes Avantages

Best Western Plus Hotel Kelly Inn & Suites, Fargo

4.5/5  - basé sur 883 notations.
1767 44th Street S, 58103-7440, Fargo, United States - Voir l'itinéraire

Bienvenue au Best Western Plus Kelly Inn & Suites !Le Fargo Dome® et le complexe multisports Scheels® Arena accueillent des événements spéciaux et des matchs toute l'année et se trouvent tous les deux près de notre hôtel de Fargo. Nous accueillons chez nous de nombreux clients se rendant à l'université d'État du Dakota du Nord, y compris des professeurs et des membres de la faculté en visite, des étudiants et leurs familles, ainsi que des personnes venant assister à des événements spéciaux tels que des mariages, des réunions de familles et des matchs. Si vous êtes ici pour un séjour prolongé, nos chambres spacieuses et calmes vous offrent l'hébergement parfait. La galerie marchande West Acres® se trouve également à proximité, il vous sera donc facile de faire vos petites courses. Le parc aquatique Beaver Dam Water Play-Land est un grand favori des enfants et de leurs parents pour se détendre, mais ce que les adultes apprécient particulièrement, c'est la réception de la direction. Notre hôtel propose un excellent rapport qualité-prix, surtout avec le petit déjeuner chaud et gratuit qui attend les clients chaque matin. Tous vos mets de petit déjeuner préférés y sont : omelettes, œufs brouillés, jambon, bacon, gaufres chaudes, fruits frais et pâtisseries, sélection de céréales et de yaourts, accompagnés de café 100 % Arabica à volonté. C'est le repas parfait pour se réveiller. Le mini-golf de Thunder Road, situé à courte distance en voiture, de même que le stade Newman’s Outdoor, stade de l'équipe des Red Hawks, constituent des attractions saisonnières qui garantissent l'amusement familial. Le Red River Zoo® et le musée de l'air de Fargo offrent deux escapades incroyables ouvertes toute l'année. Le centre Hjemkomst attire des clientsde toute la région grâce à ses bateaux Vikings. Notre hôtel de Fargo dispose d'une excellente situation juste à côté de l'I-94 et il vous offre un service clients exceptionnel. Notre bâtiment a l'air d'un chalet, idéal pour des vacances reposantes. La cheminée dans le hall de la réception est la première chose que nos clients remarquent en arrivant et c'est la toile de fond parfaite pour boire une bière et du vin et manger des hors-d'œuvres lors de la réception donnée du lundi au jeudi. Les principales entreprises situées près de notre hôtel sont le centre médical de Sanford, Eide Bailly LLP®, Blue Cross Blue Shield®, l'US Bank® Card Service Center, l'Otter Tail Corporation et Scheels® All Sports. Du travail aux loisirs, nous nous occupons de tout ici. Réservez une chambre au Best Western Plus Kelly Inn & Suites dès aujourd'hui !

Best Western Plus

Hotel Kelly Inn & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 883 voyageurs
Note attribuée
Excellent
598
Très bon
232
Moyen
34
Médiocre
9
Horrible
10
CONSULTEZ LES AVIS POUR
En couple En couple
230
En famille En famille
396
Escapade entre amis Escapade entre amis
55
Professionnel Professionnel
146
Voyage solo Voyage solo
32
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Way to go"

5
06/07/2018

Clean room, great price and friendly staff I would definitely recommend this place to friends and family. Also to folks who just need a nice place to rest after a long drive. Good location with dining close by

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Robert F - Thank you for taking the time to leave us such a kind review! We love hearing from our guests and we are so happy that you enjoyed your stay with us! We hope to see you again soon!

"Great Hotel"

4
02/07/2018

Always stay at this hotel when in Fargo. Staff are great and the kids love the pool. Breakfast is great and love the fact its included with the rate. Have stayed here last 7btripsbt9 Fargo and will return on our next visit.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
44Shorty - Thank you! We are glad that you and your kids enjoyed your stay with us! We do have a pretty awesome pool area and our breakfast is a great way to start the day! We look forward to seeing you again on your future trips to Fargo! Erin Front Office Manager

"Just the best"

5
21/06/2018

My children and I just love this hotel. The rooms are always clean. The pool is always well kept. Our family enjoys doing staycations. And this is definitely one of our favorite places. And we just love The Rustic decor. The breakfast has a great variety and is always hot. We have never had a problem. And definitely plan on being back

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
th0ff3 - Thank you so much for taking the time to leave us such a kind review! We loving hearing from our guests! It's how we know what areas we're doing well in and what areas need improvement. We're so glad that you had such a wonderful time with us and we look forward to seeing you again soon! Erin Front Office Manager

"Great, clean hotel"

5
17/06/2018

Stayed here twice and service is always great. Clean rooms! Most importantly the bathrooms are cleaned properly! My kids loved the pool area and the bears on the windows outside! Highly recommend this if you're ever in Fargo!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tanalea717 - Thank you for taking the time to let us know about your stay! We appreciate all guest feedback and we love hearing from our repeat guests! We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

"Guest"

1
17/06/2018

Upon arrival there were 2 girls sitting at the front desk. Neither acknowledged my presence until I said I would like to check in. One girl rudely asked my name and slapped a paper on the desk for me to sign. She quickly went through everything and handed me my keys. Did not tell me to enjoy my stay or anything like that. Acted like she was truly unhappy to be there and to be bothered. We went to our room, keys didn't work. Went back to the desk, initial girl who helped me did not move or acknowledge my existence. The other girl apologized and helped me. We got in our room, it was nice but at this point my stay had already been ruined by the lack of hospitality. Son called room service and was put on hold forever until I finally told him to hang up and call a different number. Which answered right away and helped him. We had to call room service later to request bedding, the wonderful girl who checked me in brought the bedding and literally threw the bedding at my son with a very angry look on her face. It was hard to keep the temperature in the room comfortable. It was either too hot or too cold and there was some kind of clunking coming from the fan in the bathroom all night keeping us up. I will never be back and will not recommend this place to anyone. Oh and apparently we were supposed to get some wrist bands for the pool but never did. We agreed it was not worth going to the desk asking about them just because we didn't want to deal with the girl at the front desk. So we never did use the pool.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Darc232 - I apologize for the attitude and behavior of our staff. It's highly unusual to hear and I will absolutely be looking into it, usually we get great feedback about our staff. We pride ourselves on our customer service so it's disheartening to hear when someone has a less than excellent interaction with any employee. I will be speaking to our staff at our meeting about the importance of guest interactions, we want everyone to feel welcome and at home with us and usually everyone is here fantastic at that part of their job. Again, I do apologize for this interaction, it's important to us to know when something isn't right. I do hope you'll reconsider and give us a chance to provide the excellent customer service that I know we can provide. Erin Front Office Manager

"Great stay"

5
12/06/2018

We stayed for 3 nights here. Very comfortable bed, excellent spacious clean rooms, with microwave and fridge.Our room was ground floor and had a convenient door to the car park. Awesome breakfasts, changing each morning. Would have liked to see more brochures of things to do in Fargo, but visitors centre was not too far away.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Milly M Thank you for staying with us for three days we are glad you enjoyed your stay with us. We will check on more brochures great suggestion. See you soon!

"Another nice Kelly Inn"

5
08/06/2018

Our second Kelly Inn, and it was as nice as the first. We were once again impressed with the detail inside and out. Even though there had been a power outage Kristina was calm, cool, and collected. She provided us with recommendations for supper, but warned the entire neighborhood had been without power. We had a nice stay and will stay here again if in the area.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Watercop We are so glad that you come back to stay with us and enjoy the décor inside and out. Thank you for recognizing Kristina's professionalism she is an asset to the hotel we are very proud of the way she handled the power outage. Sorry for any inconvenience the power outage caused you during your stay. Hope to see you again soon.

"Very nice."

5
04/06/2018

Our room was as clean as a whistle, the staff were helpful and the breakfast was good. Our room was very quaint; decorated in an outdoor theme. Towels and bedding were spotless. We would definitely stay here again.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trish Thank you for the great review we are glad we not only met but exceeded your expectations. We are looking forward to your return trip.

"Cold but nice"

3
02/06/2018

I rented a suite last night.... the room was so beautiful, I had to wipe down the bath before it could be used, but everything else was perfect until we discovered the air was stuck on cold and high. It wouldn't turn to heat or a lower lever but it was late and I just unplugged it to try and sleep but got so hot I had to plug back in so it was a long night keeping to hot or to cold. But overall was ok stay, just wish we knew about the broken air before it was so late and we were so tired and didn't want to move rooms and all that...

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
h8roflove We are so sorry the heating/ac was not working. I know it may have been late in the evening but we do have trained staff on to help with these issues. We are glad you enjoyed the hotel. We sure hope you come back in the future.

"Unique out door theme"

5
31/05/2018

Great hotel and close to shopping. Staff was very friendly and room 211 is amazing! The out door theme is far different than the other hotels in the area. Very clean and good breakfast too. Can't wait to come back.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
way4oh - Thank you! We appreciate hearing from our guests and we are so glad that you had such a great stay with us! Our Horsewhisperer Suite is a pretty fantastic 2 room suite, with a spacious layout and two full bathrooms. We hope to see you again next time you're in the Fargo area! Erin Front Office Manager

"Trip to Winnipeg "

5
28/05/2018

Stopped here on way to Canada. Love this place. Staff is awesome. Very friendly and had nice advice on where to eat and shop for necessities. Cant say enough about staff. We loved the pool area and lily pads and slide. Very cozy motel, clean and comfortable

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dkweelborg Thank you for sharing with our social media family your great experience. We are so glad you had a great experience staying with us. Hope you will stay with us again soon

"Fantastic"

5
12/05/2018

This place was beyond expectations. Our room was spacious, 2 queen beds, a table and 4 chairs plus a fireplace! The bathroom was huge with separate tub and walk in shower. Loved the tile in the bath. There was a manager's reception in the evening with complimentary beverages and canapés. Breakfast in the morning was the usual fare. Overall a fantastic visit.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you for the great review. We are glad you enjoyed your stay in our Wilderness Suite. The manager's reception is a great way to relax and enjoy some complimentary beverages and foods after a long day. Hope to see you again soon.

"Great experience for 1st time in Fargo"

5
07/05/2018

The Front Desk staff did a nice greeting, room was wonderful, really enjoyed the lodge atmosphere. Right across the street from the venue I was needing. Breakfast was good but cramped space, liked the overflow option. Very pleased and will return whenever in Fargo!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cwsoma We are happy you enjoyed your stay with us and were able to take advantage of our great hot breakfast. Hope you will stay with us again when you are in Fargo.

"Dissapointed "

1
06/05/2018

We travel extensively...stayed in well over a 1000 different hotels. The most insensitive customer service was experienced here. Booked the hotel for a weekend for us and my toddler grandson and his parents. Called the night before to request an early checkin to allow my grandson a place to have his afternoon nap. They told us it should be okay, but we should call in the morning to confirm timing. We called at 11:30 on day of arrival and requested an early check in time. The lady that answered was very abrupt, told us no checkin till 3 and hung up on us. I assumed we must have been accidentally cut off. When I arrived at noon she pointed at the sign that said 3 o'clock and then ignored me. I asked her if there was any way she could check with housekeeping to see when the room might be ready. She refused. I asked if there was any way she could call us when the room was ready. She refused. Needless to say, this does not reflect well on their customer care. There are many other hotels in Fargo that still believe in customer service.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Red_River_Canada - Let me offer our sincerest apologies for your experience at our location. We always do our best to meet our guests requests. During high volume weekends, we will absolutely do our best to get you checked in to your room as early as we can but unfortunately sometimes it's just not possible. We offer a later check out, at noon, and while our housekeeping does it's best to accommodate requests for early arrivals it isn't guaranteed. I will personally speak the desk staff at better handling these requests when we can't fulfill them because, you are correct, there was no reason for her to be rude and I do not find that acceptable. We do pride ourselves in our customer service and being able to go above and beyond for our guests. We do hope the next time you're in the Fargo area you'll give us another change to provide you with the excellent customer service that I know we are capable of. Erin Front Office Manager

"Best Best Western of our road trip"

5
04/05/2018

The hotel has a cozy lodge-like feel both inside and out. The room was spacious, comfortable and clean. Breakfast was better than most. Hotel staff was friendly. Hotel is just a couple of blocks from the famous Fargo wood chipper.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jim G - Thank you! We're so glad that you enjoyed your stay with us and that you found both our staff friendly and our location convenient! We hope to see you next time you're in the Fargo area! Safe travels! Erin Front Office Manager

"Annual getaway"

4
03/05/2018

Rooms were clean, comfy breakfast was ok Only problem we had is where are room was located. Asked to be closest to the pool / hot tub and I do not think they could have put us farther away. 2nd floor just about as far to the north end as we could get But other than that met some nice people there

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Kevin Thank you for taking the time to write a review on our property. We a glad you found our hotel to be clean and comfy. Sorry we were not able to accommodate your request to be placed closest to the pool we do try our best. Hope to see you again soon.

"5 Stars For Certain"

5
01/05/2018

We stayed one night on our way to Minneapolis. This hotel is so amazing! The kids loved the theme and the water park. The Italian restaurant room service had great food, and the location allowed for numerous other options if one wanted. We would definitely stay here again without considering anywhere else!

Lisa A, Manager at Best Western Plus Kelly Inn & Suites, responded to this review
4XHappy We are so happy you and your family loved the water play-land and were able to take advantage of our room service from Carinos. We cant wait to have you come back again thank you for sharing your experience.

"Clean, Comfortable, Modern"

5
27/04/2018

Great amenities, always clean and comfortable, convenient location for shopping, dining, and interstate access. Friendly staff and very good continental breakfast. Excellent for business travelers as well as families!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
vwilliams2018 We are happy you found our location to be convenient with its easy access and mecca of dinning and shopping. Our breakfast is always a great start for the business traveler. Thank you for sharing your great experience.

"College Visit with son"

5
24/04/2018

This was a very nice hotel with clean rooms and an excellent breakfast. The location was great as it was near a variety of shopping and restaurant options. The staff was courteous and helpful to answer questions. I would recommend this hotel.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cwaller1435 - Thank you! We are so glad that you enjoyed your stay with us! We appreciate hearing when our guests had a good time with us! Our location is fantastic, we're very close to so many great eating and shopping options and our staff loves to give recommendations! We look forward to seeing you again on your next trip to Fargo! Erin Front Office Manager

"Fargo's finest place to stay "

5
15/04/2018

I've stayed at this hotel at least 5 times and I've always been very satisfied with everything. The staff is excellent. The staff is SO good that they even deep cleaned the rug for 20 minutes while I was standing there because I have pretty sensitive pet allergies. That is super service. The rooms are clean and comfortable. The price is fair. And you'll feel like you matter here. Don't go anywhere else. This is the best place in Fargo. I will definitely return again and again

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Joe S - Thank you! We appreciate hearing from our guests, especially when it's to learn that a member of our staff went above and beyond! That is always awesome to hear, we always try our best to make our guests feel at home and I am very pleased that we hit the mark with you. We look forward to seeing you again the next time you are in the Fargo area! Erin Front Office Manager

"Perfect Family Hotel"

5
13/04/2018

We stopped on our way to Minneapolis for a one night stay. The rooms were clean, beds comfortable, and staff very friendly. The hotel pool is amazing, we have a 6 and 8 year old and they had an absolute blast. They have a small workout room but it has everything you need to get in some exercise while on the road. The breakfast was large, delicious, and had plenty of options. This will be our go to hotel anytime we are in Fargo from now on.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trevor H - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we're so happy that you enjoyed your stay with us! Our pool area is a fantastic way to let your kids have some fun burning off energy and while our fitness center is limited, we do have the necessities to get in a decent workout! We look forward to seeing you and your family next time you're in the Fargo area! Erin Front Office Manager

"Good for what it is"

4
10/04/2018

So, checking into this hotel, I had fairly reasonable expectations. It met them fully. The bed was comfortable, the staff was friendly and the breakfast was acceptable. Would I dream of spending a great vacation there? No. Would I go back while traveling for business? Certainly. I also noticed a pool area with activities that kids in the hotel seemed to be enjoying thoroughly.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cathryn Thank you for sharing the things you found enjoyable about the hotel we are glad you enjoyed your stay with us. Hope to see you again on a return trip.

"Mini family vacation"

5
09/04/2018

We stayed in the Horse Whisperer suite again and it was absolutely amazing. The kids enjoyed the pull out bed with the fireplace and tv right by them. They also enjoyed the jetted tub full of bubbles. The pool is shallow and may be a bit boring for older kids but ours (3 & 6) absolutely loved it. We plan on coming back for a two night stay next time. The rooms are always quiet and when we tried to book another night in the suite the front desk staff were very helpful as to when or if we can book again.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Beccal1991 We are so happy you enjoyed your stay in our Horse Whisper Suite. This two room suite with the fireplace is so comfortable we look forward to you and your family coming back.

"We always stay at this hotel twice a year!!"

5
02/04/2018

Close to shopping and dining and love the great breakfast and decor!! Friendly and helpful staff!! Stay here twice a year for several years now!! Happy Hour is a bonus!! Can't wait until next time!!:)

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Michelle Thank you for being such a loyal customer who comes back each time you are in Fargo. We are happy you are comfortable staying with us. The social hour is a great way to end a long day or start a great evening.

"Great Place to Stay when in Fargo ND"

5
30/03/2018

They have a really great breakfast in the morning and the Happy Hour and night is a bonus! Always friendly upon check in and easy to work with. Clean rooms and good beds. Annie will help you out with what ever you need.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sheila R - Thank you for taking the time to leave us such a kind review of our property! Annie is such a wonderful asset to our team and I will make sure she is aware of your praise! We are pleased that you had a chance to enjoy our a variety of our amenities such as our weekday manager's reception and our daily hot breakfast! We hope that if you're ever in the area again, you'll stop and spend another night with us! We look forward to seeing you! Erin Front Office Manager

"Great Place to spend a night or a few days............."

5
28/03/2018

The Kelly Best Western is a modern Inn with a great location. You are close to dinning and shopping. The staff are very helpful and friendly and the rooms can't be beat. The pool although geared for family fun is clean and ready for use. The happy hours make our stay as we meet other travellers and chat. Breakfasts have never disappointed. Great Place to stay

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Paul L - Thank you for taking the time to leave us such a nice review of our property. We are glad that you had such a great time with us and got a chance to enjoy our weekday managers reception and every day breakfast! We hope to see you again soon! Erin Front Office Manager

"Some good points but room for improvement "

3
26/03/2018

We picked this hotel mostly for the pool, and it didn't disappoint for my kids (though there was a shortage of towels!). Breakfast is not as extensive as some other hotels but was adequate though seating is very limited and tables are only big enough for 4 people. Food at the managers special was again not as extensive as other hotels (chicken nuggets, cheese bites, raw veggies, chips, crackers) but did include free alcohol so bonus! All the staff we interacted with were very pleasant. The biggest issue is really the noise. Not much the hotel can do about kids running around and slamming doors and stuff but you will hear everything so if you need a really good nights sleep this is not the place for you! (We stayed Sunday-Tuesday). Wifi was also not terribly reliable which (though I know it sounds a bit first world problem) is kind of a must!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
JoS610 - Thank you for leaving an honest review of your experience at our property. We appreciate all guest feedback, it's how we know where we need to make improvements. We're very glad that you enjoyed so many aspects of your stay! We hope that we'll see you again the next time you travel to the Fargo area! Erin Front Office Manager

"kid friendly nothing special may go back"

3
19/03/2018

We went specifically for the kids so we weren't really looking to fill all of the adult needs. The pool was great but heavy chlorine smell and eye irritation. The bed was great, the room was decent, really didn't have much staff interaction but they seemed welcoming and willing to assist. Breakfast was horrible but I understand that overwhelmed employees tend to overlook time to speed things up. Price was a lil high for the weekend but overall it wasn't bad enough to keep me away.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jazure Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. Traveling during the peak times does affect the price charged for a hotel room. I can assure you we always offer the best available rate to our entire guest and great amenities to give you value.

"Very Disappointed "

1
18/03/2018

Called hotel to see if we could get early check in totally understand that it wasn't possible because they were sold out the night before, we where told check in was at 3. So we arrived at 2:57 told our rooms were not ready it would be a bit. Front desk staff were rude & told us they were short staffed so that is why our rooms were not ready. Asked to talk to manager but there wasn't any in that day. With all the problems they were having why didn't they have one come in especially on a busy weekend? Finally got checked in went to pool area there were no pool towels, Birthday party going on which was stated that no parties on weekends. You couldn't even move in the pool area because too many people. Seemed like they were understaffed the whole night/morning because towels weren't even in pool area even the next morning I had to go to front desk to get some, breakfast food was not replenished. Went to front desk for paper plates & the staff that helped me was using a floss pick..... unfortunately we will not be back! I will not recommend this hotel to anyone. It wasn't any cheaper then other hotels we have stayed in Fargo area.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Dawn We would like to thank you for taking the time to tell us about your dissatisfaction with our service during your recent stay at our hotel. We do apologize for your rooms not being ready at 12:30 when you arrived to check-in. Traveling during peak times does affect our ability to full fill requests. I can assure you we always do our best to accommodate all guest requests. In your case we were not able to meet your expectations, please accept my sincere apologies.

"Great job Best Western "

5
18/03/2018

Haven't stayed at a Best Western in a long time (not sure why) and was really impressed here. Room was clean and lots of space. Very comfortable bed. Complimentary breakfast looked really good with many great choices. The pool area was really cool with lots for the kids, and the later time for just adults was appreciated. Also loved the decor, very nice and homey. Last but definitely not least, the staff was super nice and very helpful.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Lisa It was a pleasure to serve you. We are proud to offer great guest accommodations and customer service. The adult swim has been a great addition to our amenities we are glad you enjoyed it.We will see you next time you are in Fargo!

"New Years in Fargo"

5
21/02/2018

Myself and a group of friends booked a block of 6 rooms for the New Years weekend. The rooms were beautiful and very roomy, the staff was great (allowed us a late checkout) and the breakfast was delicious. The price was better than more mediocre places down the road and it was a great value for the dollar. We've stayed at the c'mon Inn (with a terrible experience) and the Hilton Garden Inn (good experience but much pricier) - this is our go-to hotel in this area. It's nice and close to Costco and the other big box stores we like to visit.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Airykah We are happy you found our hotel for your gathering on New Years Eve we are glad your group enjoyed themselves. Hope to see you again next year.

"Another nice best western"

4
05/02/2018

Beautiful decor-great location. We have stayed at many hotels this last year, and it has been so nice to be able to have consistently good hotel stays with the best western hotel brand name. Also-be a rewards member!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jesse F - Thank you! We appreciate you taking the time to leave us such a kind review and for your loyalty to our brand! We look forward to seeing you again if you find yourself in the Fargo area!

"Very clean and accommodating!!!"

4
15/01/2018

I booked and stayed in a king suite to celebrate my daughters 4th bday. the mini water park was great for young ones, hotel staff great, and if bfast in morning was great. wristbands for pool are limited to 6 but they gave us an extra for an adult to supervise. will definitely stay here again. room was very clean and spacious. rate was great for amenities and quality of room. thanks to best western Kelly inn for making my daughters bday fun and memorable!!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
ReviewerMinnesota - I am so glad that you and your daughter had a great time with us! Our pool is excellent for that age range and I'm glad she had fun! We look forward to seeing you again! Erin Front Office Manager

"Best port in a storm"

5
15/01/2018

Did not intend to stop in Fargo but weather determined the decision. Since we are members we chose BW and we're very pleased, clerk was willing to match internet price and room was warm and comfortable.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sandy N - Thank you! We love hearing from our guests and I'm glad that you enjoyed your stay with us, even though mother nature planned it for you. If you ever find yourself in the Fargo area again, we hope to see you! Erin Front Office Manager

"Wilderness Vibe & An Awesome Pool!"

4
13/01/2018

What a nice find--loved the charm and lodge feel of this hotel! I researched many hotels in the area and after staying here they now feel so "corporate", while this felt like a homey spot. I almost always choose a Hilton property because I know what I'm going to get--but I'm so glad I tried something new! I was looking for the best pool in town for 2-7 year olds; and we definitely found it! The water features and layout were outstanding. It was also nice that there's a Little Caesar's close by so you can put more fuel into the kids! ; ) The pool can also be rented--a birthday party of bigger kids and adults came in; so be sure to enjoy it if you get it to yourself and/or while it's quieter!! What a treat! We didn't get to try breakfast; but did love the accommodation of taxi service to the airport. While an Uber was fairly easy to get in Fargo, I thought this added to the "you're a guest in our home" feeling of this hotel. Everyone that worked in this Best Western was so friendly--from the front desk to the housekeeping staff; smiling faces and a real focus on customer service!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
l4lx - Thank you! We are so glad that you felt at home with us and that you and your family got a chance to enjoy our pool area. We do have the occasional birthday party in the area but we limit it to just a few hours a day so that our guests can have the best experience! Thank you again for taking the time to leave us such a kind review and we look forward to seeing you if you find yourself in the Fargo area again! Erin Front Office Manager

"Perfect For Us"

5
07/01/2018

The hotel is wonderful, clean, and well decorated. The only issue we had was the exterior door was a bit drafty, but nothing terrible. The location is very convenient for anything you want to do in Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
williamsW1049BS - Thank you for taking the time to leave us such a nice review. We love hearing from our guests! We do have a pretty great location, close to a lot of shopping and excellent restaurants without being in the middle of all the bustle of town. I do apologize for the draftiness of the door! I'll have maintenance take a look, but sometimes that wind chill sneaks in no matter how tight those seals. We hope to see you again next time you're in the Fargo area! Erin Front Office Manager

"Family trip"

5
30/12/2017

We were vacationing with children and young grandchildren. We were very impressed with hotel. Enjoyed breakfasts and managers reception. The kids loved the pool. Decor and comfort of rooms and lobby was great. Friendly and efficient staff.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
M8008KKdebbiew - Thank you for taking the time to leave us such a kind review. We love hearing from our guests and we are so glad that you and your family enjoyed your time with us. We look forward to seeing you again! Erin Front Office Manager

"Wonderful place to stay!!"

5
26/12/2017

Our family met in Fargo for a Christmas gathering and spent 2 nights at this hotel. The staff went above and beyond to accommodate us - the hotel is cozy, clean and beautiful. The rooms are large and comfortable. Can't say enough good things about our stay - we will be back!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Lisa6957 - Thank you! We are so glad that you and your family enjoyed your Christmas with us and that everything was fantastic! We do look forward to seeing you again! Happy Holidays! Erin Front Office Manager

"Nice Hotel"

5
20/12/2017

I stay here when returning from Alaska or Canada. What a great hotel. The rooms are very clean and comfortable. The décor of the hotel and the rooms give it a lodge style atmosphere. The pool area looks like a great time if you are traveling with kids.There are numerous places to eat and drink within walking distance of the hotel. Have coffee or a drink next to the large fireplace in the lobby.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Harleyriders10 - Thank you! We are so glad that you enjoy your stays with us, one of the greatest compliments we can get is the guests that return again and again. We appreciate your business and we look forward to seeing you again! Happy Holidays! Erin Front Office Manager

"Great place to stay"

5
06/12/2017

This was a great place to stay. The hotel was nice and quiet and very Clean. Great Breakfast. First time there and will definitely stay there again. The beds were very comfortable and close to all the shopping you want to do and really nice restaurants near the hotel.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
496shelleys - Thank you! We are so glad that you enjoyed your stay with us! We do have a great location for shopping and restaurants and our breakfast is a great way to start your day! I'm glad everything was comfortable for you and we look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

"Wonderful!!!"

5
03/12/2017

We can't say enough about how nice this motel was!! Clean! Bed was comfortable. Had a hot tub suite. Debra was great at the front desk!! Will definitely stay again when we are in Fargo. Can't wait to stay at other Best Western if they are all this nice.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dklo67 - Thank you! We're glad that you enjoyed your stay with us! I will definitely pass your words along to Debra, we love to hear when a member of our staff improves someone's stay! We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

"Family Friendly"

5
02/12/2017

A clean hotel. Great location that is close to restaurants, shopping and grocery stores. There is a mini fridge in the room. The breakfast was good, normal waffles, fruit, yogurt, etc. The pool area is great for kids. Wifi was a little slow.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
sleepygirltravels - Thank you for taking the time to leave us such a kind review! We appreciate hearing from our guests and we love to hear that you had such a great time! We do hope to see you again next time you're in the Fargo area! Erin Front Office Manager

"A short time away to shop and relax"

4
28/11/2017

My husband and I booked into this hotel on our trip. We always stay with Best Western, and this hotel did not disappoint. The decor is very much like a wilderness lodge. The king room was very spacious, clean, and comfortable. Staff in this hotel are very friendly and eager to help. Breakfast is great, and I love that tea/ coffee is available in the lobby at any time. The manager's reception from 5pm to 7pm is a nice touch, available Monday to Thursday. Snacks, beer, wine and soft drinks are provided. The pool area is very geared to kids. A nice pool for smaller kids, with 2 slides one in the shallow end which is 1.5 ft deep, and one in the deeper end which is 3.5 ft. There are buckets that fill and dump, water guns, and water that sprays in the shallow end. There is also log stepping stones with a net overtop, which older kids will enjoy. Adults will enjoy hot tub. The hotel is located close to all shopping. Our stay was very enjoyable! Thanks to the wonderful staff.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
lbelanger6 - Thank you! We are glad that you enjoyed so many aspects of your stay with us and were able to utilize so many of our amenities! We hope to see you again next time you're in the Fargo area! Erin Front Office Manager

"Great Stay!"

5
28/11/2017

We absolutely love this hotel. They have amazing staff and an amazing pool! They are always so accommodating!! We have been staying here for years when we travel to Fargo! I highly recommend this hotel to everyone!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Erin M - Thank you! We always enjoy having you stay with us and we're glad that you enjoy your time with us! We look forward to seeing you again next time! Erin Front Office Manager

"My experience"

5
27/11/2017

I would recommend this hotel to anyone visiting the Fargo area. They always go out of their way to make you feel welcome and the amenities offered are above and beyond. We just stayed for Black Friday and we didn't have to leave the hotel to obtain all the sales flyers. They have them right there for your convenience. They have a great complimentary breakfast. We have stayed here numerous times and have never had a negative experience.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Linda H - I'm so glad that you guys had such a great time with us! We love hearing from our repeat guests. We try out best to anticipate our guests needs and have things, like the black Friday ads, available! Thank you so much for your continued loyalty to our hotel and we look forward to seeing you again soon! Erin Front Office Manager

"This hotel makes us feel at home"

5
20/11/2017

We keep coming back to this hotel because of its cleanliness, great staff, extremely comfortable beds, large rooms, complimentary breakfast and fun atmosphere at the Manager's Special from 5:00-7:00 from Sunday to Thursday nights.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Terry B - Thank you! We love hearing from our repeat guests! We're so glad that you and your family are comfortable here and we look forward to seeing you on your next trip to Fargo! Erin Front Office Manager

"Traveling south."

5
19/11/2017

We love to stay at this hotel when we travel home from Florida, and this year we have had the opportunity to stay on our southward bound journey. The staff are always friendly and courteous and the amenities are well kept and extremely clean. We would recommend this hotel to anyone traveling in the area.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cheryl S - Awe, thank you! We are so glad to be a familiar stop during your travels! That means a lot to us and we are glad that we can provide a comfortable place to stay. We hope that we continue to see you in the future! Safe travels! Erin Front Office Manager

"Great hotel, very pleasant staff"

5
18/11/2017

What a beautiful hotel! We especially loved the multitude of carved black bears in various climbing poses all over the exterior of the hotel. The interior is also done in a lodge theme and is immaculate. The room was large, comfortable and quiet. The internet worked very well. The breakfast was hot and delicious. We will definitely stay here again when we come back through Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Patrick R - Thank you! We are so glad to hear that you enjoyed your stay with us! We've got a pretty unique décor - I'm happy that you like it! We look forward to seeing you again soon! Erin Front Office Manager

"Great Stay"

5
17/11/2017

Hotel was very clean and staff was all super friendly and helpful. The bed was very comfy, hot tub and pool was very clean and fresh, the breakfast was great both mornings. We enjoyed our stay very much??

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
T8092XLkenc - Thank you! We are so glad that you enjoyed your stay with us and that everyone was welcoming and everything was clean and comfortable! We hope to see you again soon! Erin Front Office Manager

"Great place to stay in Fargo"

5
16/11/2017

The rooms were large well furnished and extremely comfortable. The staff was amazing. We were there for a family gathering with lots of children. About 10 of us from out of town stayed at the hotel but we used the conference room for a get together for about 50 2 evenings in a row. It was so helpful to have the buffet in the evening (free) that was in the dining area for people who were coming in from their day. I can't think of a better venue for this type of event. Just great!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jelaynet2017 - Thank you for taking the time to leave us such a kind review. We are glad that you and your family enjoyed your stay with us and that our Northwoods room was acceptable for all of you to gather. We hope to see you again if you find yourself in the Fargo area again! Erin Front Office Manager

"WILDERNESS DECOR"

4
16/11/2017

I personally could do without the wilderness theme of this hotel. It is not exactly my cup of tea. But at least they did not have and stuffed dead animals hanging all over the walls. Just lots of pictures of wild animals and of galloping horses. The lobby also have furniture that is made from rough cut trees.

"Weekend away"

4
12/11/2017

Got a king room, with Jacuzzi tub. Room clean and well furnished. Although pool is only 3.5 feet deep, they did have an adults only time at 11 pm til 1230 am. Big hot tub, but cement steps which were pretty rough, so careful . Kids loved the pool, had a slide and other fun things

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Marion G - Thank you! I'm glad that you enjoyed your stay with us and found your room comfortable and clean! Our pool is definitely geared for our younger guests, being shallow with quite a variety of play things such as some small slides, dumping buckets, and basketball hoop. I do hope that you got a chance to enjoy our hot tub, however! We hope to see you again the next time you're in Fargo! Erin Front Office Manager

"Amazing service"

5
09/11/2017

Easy access off interstate, lighting was great to find the Best Western . check in was fast, rooms were everything you need and staff avail if you required anything just let them know, rooms were very comfortable, food avail in the restaurant, nice lounge area when entering, lots of parking, felt very secure checking in and staying on site, was to tired to check out the rest of the motel but would stop there again on my travels!!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
deedeeo796 - Thank you! We take our guest comfort and satisfaction very seriously so I am glad that felt welcome and safe with us! We have someone available 24 hours a day if you need anything and we are more than happy to help with what we can! We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

"Comfortable stay"

4
09/11/2017

Front desk staff was friendly and welcoming. Room was very clean, and neat. Our 2 girls LOVED the pool area. They offer a great breakfast and if you stay during the week, you might be able to participate in the managers reception. Which offers, appetizers, adult beverages and drinks for the kids as well. Overall it was a lovely stay and we would absolutely stay there again!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
853jonr - Thank you so much! We are glad that you and your kids enjoyed your time with us and got to have fun in our pool area! That weekday manager's reception is a great treat for our guests and we are so glad you got a chance to partake! We look forward to seeing you next time you find yourself in the Fargo area! Erin Front Desk Manager

"Great hotel"

5
07/11/2017

We chose this hotel because of the pool, and it was really nice. A little bit overbearing for the little ones but it's perfect for kids a bit older. Wonderful staff, everything was very clean, awesome breakfast.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
amandavA8199YH - Thank you so much for taking the time to let us know about your stay! We are glad that you enjoyed your time with us! We look forward to seeing you the next time you find yourself in the Fargo area! Erin Front Desk Manager

"Very nice hotel in Fargo"

5
01/11/2017

The Best Western Plus Kelly Inn and Suites in Fargo North Dakota is a very nice hotel. The staff was friendly and professional and did a nice job at both check-in and check-out. The hotel is new and well maintained and has a nice swimming area for children. The breakfast was good, and they offered an evening happy hour as well. The location is near both freeways and several restaurants are nearby,

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
800markust - Thank you! We are so glad that you enjoyed your time with us! Our pool is fantastic for children and our breakfast is great way to start your day! That evening manager's reception runs Monday - Thursday and is a great treat for our road weary travelers when they arrive! We look forward to seeing you again next time you're in the area! Erin Front Office Manager

"Great stay."

5
31/10/2017

Very clean comfortable rooms. Would definitely recommend staying at this hotel. Nothing but positive comments. Hotel staff was outstanding. Location was great with activities and restaurants near. Great experience!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
394reneed - Thank you so much for taking the time to leave us such a kind review. We love hearing from our guests! We look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

"Spoiled in Fargo"

5
29/10/2017

stayed here for the 1st time. we'll be back. comfortable beds and pillows. Wonderful, helpful staff. managers reception was very pleasant. decor is 'great white north' theme . rustic, not corny. breakfast was very good and kudos to the lady in charge, especially when the hockey eams showed up. every one fed and happy. i will tell friends and family about this hotel.

"Always a great stay"

4
28/10/2017

Have stayed at several Best Western Plus Hotels and have never had a bad experience. Would definitely recommend staying at these hotels. Great breakfast and some even have a happy hour!! Always have had pleasant staff on check in and out. They have always helped with anything you requsted

"Moose and Bears in Fargo"

4
26/10/2017

We arrived late in Fargo during our cross-country trip from the west coast. The check-in was professional and friendly, and we liked both the property and our room. The bear and moose motif decor was engaging and amusing, and certainly unique. Our room was spacious and clean. My only complaint is the breakfast, which was standard American fare, nothing healthy, and served on disposable plates with plastic cutlery and not even real mugs for coffee. Not that the coffee was drinkable. Seems we west coast guests are pickier about our food and coffee.

"Comfortable hotel"

4
25/10/2017

Hotel is comfortable and clean. The pool is fantastic for family fun. Exercise room is clean and well maintained. We had trouble with the free internet in the room. I called to inform them but staff didn't seem concerned that it didn't work in room and did not inquire to see if problem was resolved. Service otherwise was sufficient. But staff could make a little extra effort saying hi and welcoming guests when you re enter hotel during visit. I was disappointed that staff did not ask if I was Registered in their reward program, and when I was checking out I had to ask if I could enrol in their reward program. Still not really sure what the program is about but hopefully I will find some info.

"Road trip from Oregon"

5
25/10/2017

Wish I could've stayed longer! What a fun place just to walk in and see. Felt like a kid in a Western. Immaculate room. Attention to every detail. That can't happen unless management and staff all care. Would absolutely return!

"The best place away from home !!"

5
25/10/2017

We always stay at the B/W Fargo when we travel east of Montana. Great people, great rooms, great breakfasts what more could you ask, we love the place. On top of that they have a great location, easy to get to !!

"Great stay, breakfast was disappointing"

4
25/10/2017

My two sister's and I stayed here for the wedding expo that was in town. I really enjoy staying at Best Westerns. The staff were friendly and nice and the room was great. We had one that went right outside and really liked that. Was definitely a bonus for us. Our only complaint is the breakfast. While we were really looking forward to it, we were disappointed and wish we would have went elsewhere. The breakfast area was a disaster, there were a lot of things that weren't stocked (granted I know Sunday mornings are busy, but the stuff never got restocked while we were down there), no came out to check on the breakfast area or tidy it up. The breakfast area in general is just too crowded (something definitely should be done there). I used to work at a Best Western as well as a couple other hotels and I know that especially on weekends you should have a designated breakfast person to keep up with it. Other than the breakfast everything else was great.

"Good hotel in Fargo"

4
19/10/2017

This hotel was exactly what we needed for one night. We where on our way to a resort in Minnesota for a family reunion but didn't want to make the drive in one day so we drove to Fargo and stayed at this hotel for the night, we are traveling with 4 adults and 4 teenagers, and the pool area with the basketball hoop and hot tub was just what we needed. We are a very athletic family and sitting in the car doesn't go well for us so it was good that we could play and use some energy. The room was very clean and very spacious. Breakfast was decent although the lady running it didn't seem to excited to replace literally everything because it had ran out, that took a while, but oh well we managed. Good hotel in Fargo near a truck stop and the interstate.

"Comfortable stay"

4
19/10/2017

We stayed two mid-week nights in this hotel in Fargo. It is located in an out of town strip with a number of others. Good choice of restaurants and local brewerys within walking distance. Ideal choice if you want to be out of downtown.

"Fantastic Hotel"

5
17/10/2017

Loved this hotel, so comfortable and clean. Our fireplace did not work and the jetted tub was broken, but since the hotel itself was so nice we did not care. We did not report the problems. Our room was large and beds were very comfortable. Will stay here again.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
335rhondad - Thank you! I do apologize for the issues you had with the fireplace and the jets! In the future, please let us know! We can absolutely get things taken care of for you so you can fully enjoy your time with us. I am happy to hear, however, that our staff made up for the troubles you experienced. We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

"Great stay at the best Western plus!"

5
14/10/2017

The hotel over all was excellent! The check-in what is seamless! The value we got for the price we paid was exceptional! The staff was professional and very courteous! Breakfast was much better than what you normally receive.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rosemarya290 - Thank you so much for taking the time to leave us such a nice review! We are so glad that you had such a great stay with us and we do look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

"Great Hotel"

5
11/10/2017

Had a great stay in this hotel, we have previously stayed 6 or 7 times in the last 8 years and each time it seems to get better. The kids love the pool and the breakfast is great. Nice and clean also.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cherylbX1870AH - Thank you for taking the time to leave us such a nice review! We love hearing from our guests - especially our return guests! We are glad that you find us to be satisfactory, and we look forward to seeing you again! Erin Front Office Manager

"Family weekend off"

4
10/10/2017

Nice hotel, good location too bad internet worked 2/3 days and heat did not turn on first 2 days. Staff are good and room are clean and being a Best western reward member is a nice feature. Really like the BW plus they're clean and comfortable. we would consider staying there again even though this time a couple things were not working was still a pleasant stay

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Ron S - I'm really sorry about the internet not working, did you call the front desk to let us know? Usually a quick reset of the router will solve the issue or we'd be happy to call our technical support if that didn't work. It's disheartening to hear that it didn't work for most of your stay! All of our rooms have heat available 365 days a year, including in the summertime, so it's really strange that it didn't work for you. So again, I am really sorry - I'm not sure what happened to make it stop (or restart) working. Again, we always urge our guests to give us a call at the front desk if something isn't right - we do all we can to make your stay with us excellent! We do hope that we'll see you again next time you're in the Fargo area!

"Lovely staff and cute themed room"

5
05/10/2017

The staff were very friendly and we loved the style of the lobby. You also get the ‘North Dakota' theme in the room, but it doesn't feel dirty or overdone. The rooms are huge, come with everything you'll need, and felt cozy. Would definitely return!

"A Best Best Western"

5
05/10/2017

Great motel. Cordial staff, great rooms with plenty of space. No heavy coverlets - blankets! Very good breakfast and Happy Hour! Easy to reach and restaurants within walking distance. You won't go wrong staying at the Best.

"Great Hotel!!"

5
03/10/2017

We travel extensively for our business and we take our dog with us. This is one of the best pet friendly hotels we have stayed at. The staff was friendly and helpful - it was a great stay!! We will definitely stay here again and highly recommend it!!

"First time in No Dakota"

5
30/09/2017

Our hotel was very nice. They had a manager's reception that was just closing when we got there, but they let us get some food and wine anyway. Our room was very comfortable, as well as our beds. Breakfast was good the next morning also. The rustic/western decor was very nice.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Laura F - Thank you! We are glad that you got a chance to enjoy our manager's reception! It is a great thing after travelling all day. We're happy your had a great stay with us and we hope to see you again if you're in the Fargo area! Erin Front Office Manager

"Awesome Staff"

5
29/09/2017

The Staff is really friendly and they make your stay welcoming. Rooms and Decor is nice. Good place to have a kids B-day party with the pool they have. The nightly Managers get together is fun, food and drink for free how can you beat that. Value is fair.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
joelpP7278GH - Thank you! We're glad that you enjoyed your stay with us and that you found our staff to be so terrific. I will make sure to pass your words along to them! We do have a great pool area for kids and for birthday parties - we offer them Sunday - Thursday and they can be booked with the front desk directly. We do not allow unsanctioned parties to occur outside of these set days and times. Thank you again! We hope to see you again soon! Erin Front Office Manager

"Home away from Home"

5
27/09/2017

This motel is very Impressive , always clean a great location close to shopping and a great restaurant next door. I have stayed many times and never had any problems.The Staff are Great to work with always friendly and helpful. I like the social hour from 5-7pm have met some very nice people while staying with the BW kelly Inn Fargo ND i highly recommend this Motel!

"Friendly & Clean"

5
24/09/2017

My wife and I stayed here with our cat. The staff was very friendly and efficient. I am a big fan of Best Western Plus hotels and the Kelly Inn is a perfect example why. We travel this route often and plan to be a repeat customer. Keep up the good work.

"Rustic cabin with all the imenities & friendliest staff ever!"

5
21/09/2017

This Best Western tops all hotels we have stayed in! Walking into a well appointed cabin was just a small example of what our stay was going to feature. Huge stone fireplace between front desk & lounge/breakfast area. We learned each floor has an animal theme in decor. Our room was oversized, super comfortable & decorated nicely, including the Moose over our bed! The staff is beyond friendly & helpful, from front desk to maintenance people working in & around the hotel, greeting you, assisting with doors etc. The pool area is very family friendly with tree trunk slides, basket was thru the bear hoop, buckets of water dumping & water cannons & floating stumps! We would highly recommend this resort as it is the best Best Western we have come across!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
S7481SZstephenm - Thank you! We love hearing from our guests and this review definitely brought a smile to our faces! We are so glad that you had an excellent time with us that you found our décor as charming as we do. We pride ourselves on our friendly, helpful staff so we are beyond thrilled that they lived up to our expectations with you. We do hope to see you if you're ever in the area again! Erin Front Office Manager

"R&R"

4
20/09/2017

Stayed at the hotel for two nights. The accommodations were great. The desk staff was great. The lady in the breakfast area was quite unpleasant. The pool area was very clean. Would stay again and hope a different person is working breakfast room.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Carlene V - Thank you for taking the time to leave us a review, we appreciate all feedback from our guests - it let's us know both what we're excelling at and which areas we need to work on. Can I ask that you give us a call at the hotel to discuss the concerns you had with the breakfast attendant? We pride ourselves pretty highly on the friendliness of our staff and we would really appreciate talking with you. We look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

"newer, clean and great staff"

5
18/09/2017

spent one night coming off a 700 mile ride. warm cookies upon arrival and great breakfast offering the next morning. loved the huge lobby. friendly staff . lots of places to eat within 5 minute drive. excellent pool and hot tub. spacious quiet room . we will be back again

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tomX280TU - Thank you! We are glad you found our hotel to be welcoming and comfortable. We do have a pretty unique décor that we are pretty fond of ourselves! We've got an excellent staff and I will make sure to share your words with them! We look forward to seeing you on your next trip to Fargo! Erin Front Office Manager

"Very Pleased"

5
18/09/2017

I was in town for a conference at another hotel but decided to stay elsewhere due to the cost. The Best Western Kelly Inn on 17th Ave. was a very pleasant surprise. The room had a king bed with a lot of extra space. Everything was very clean and comfortable. The morning offerings for breakfast were simple, but good and more than just waffles.. In the evenings they had a "manager's special" Monday - Thursday for a couple of hours serving hot and cold appetizers. After a half+ day at work and then 4 1/2 hours on the road the evening appetizers were more than enough to satisfy any hunger pains without having to go out and face traffic again. The room was more quiet than numerous hotels I have stayed at, The bed, for me, was they only negative: it had the common one sided trough due to everyone laying in the same spot. Not enough to ruin my stay though. The Staff I encountered was always very pleasant, friendly and accomodating. I would definitely stay again.

"Decent & Clean"

4
11/09/2017

I like this hotel. Overall they keep it very clean and the staff are always friendly. Breakfast is very consistent - good, not excellent but does the job. It is very handy to all the shopping outlets. Nice quiet rooms & comfortable beds

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Dorothy R - Thank you! We are glad that you enjoyed your stay with us and that we met your expectations. We look forward to seeing you again if you're in the Fargo area! Erin Front Office Manager

"Beautiful room!"

5
06/09/2017

We always stay at this hotel when in Fargo. We arrived before check in time and because there was a very short delay locating a clean room(we didn"t mind the wait) we were upgraded to a beautiful suite. It was so comfortable and quiet. Very easy to relax after a long day of driving. The hotel is located close to lots of restaurants and shopping. This will continue to be our hotel of choice in Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
janewpg145 - Thank you! We are incredibly happy that you enjoyed your stay with us and that we were able to accommodate you into an upgraded room! We have a great location for shopping and restaurants and we're glad that you found this convenient after a long day of travelling. We do look forward to seeing you again soon! Erin Front Office Manager

"Great Stay!"

5
03/09/2017

Great place to stay from the minuet we checked in and were told about the "managers welcome" which was Free Wine and Beer and tasty Appetizers! It was perfect since the kids were starving it bought us some time. Pool is great kids has a great time jumping the floating logs in the pool. Hot tub was nice a relaxing. Room was spacious, beds were good, and clean. Lots of tv channels and good ones for kids. Breakfast was ok kids loved the waffles. Great location just off the main shopping area and close to lots of food options Soace Jnvaders a stone throw away. Next time we are in Fargo we will stay here.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Darren M - Thank you! We love hearing from our guests and we appreciate the time it took you to leave us such a kind review! We are super glad that you enjoyed your stay with us so much and we look forward to seeing you next time you're in the area! Erin Front Office Manager

"Clean, clean, clean & friendly"

5
01/09/2017

After a week long trip through the Midwest, staying in a different hotel chain every night, I was so happy to arrive at this room that was the cleanest of them all! Firm, yet comfy, beds. Friendly staff made it a pleasant stay. Didn't use the pool/spa area, but saw them cleaning it and testing the water the day we checked out. The only negative (and I hate to mention it because everything else was superb) was the breakfast room is too small. We won't hesitate to recommend this facility. In fact, we have already told three of our friends who visit Fargo frequently to give BW Plus Kelly Inn a try. They won't be disappointed.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Kay A - Thank you for leaving us such a kind and detailed review! We love it when our guests let us know what we're doing right! We look forward to seeing you again and thank you so much for the recommendation, we appreciate it a lot! Erin Front Office Manager

"Great Place!"

5
27/08/2017

The room was extremely spacious and breakfast was delicious. The pool has its own little water park with a large and small slide, lily pads, water buckets and a basketball net. Wonderful hotel overall!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jenna L - Thank you! We're very happy that you got a chance to enjoy our pool area and that everyone enjoyed the room and the breakfast! We certainly hope to see you again if you're in the Fargo area again! Erin Front Office Manager

"Quick Weekend Getaway"

4
27/08/2017

We have stayed here before, and really enjoyed our time again. Front desk is wonderful, and the kids LOVE the pool area. Only wish is that the breakfast area had a bit more room to move around in -- it starts to feel really 'competitive' for space.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LovetotravelSP - We're so glad that you and your kids enjoy your stay with us! Our pool is great for kids! We do our best to accommodate during breakfast, we usually open up overflow seating if the breakfast area starts getting full - to make sure there is plenty of seating for everyone. I do apologize that that didn't happen during your stay! We do hope to see you again next time you're in the Fargo area. Erin Front Office Manager

"Best Best Western anywhere"

5
23/08/2017

This place has friendly, competent staff who aim to please. I traveled with my husband, son and two service dogs. We had a large suite decorated in a western theme. The suite had a jacuzzi soaking tub, walk in stone shower, table and chairs for four plus two queen size beds. We had no interest in the water/park like pool, but young families were delighted with it. In early evening the manager held a meet and greet social with wine, soft drinks, cheese puffs, veggie trays, etc. The complimentary breakfast included western omelets, bacon, potato puffs, yogurt, cereal assortment, hard boiled eggs and juice choices in addition to coffee. It was an ideal location near businesses restaurants, and shopping. Traveling with service animals I appreciated the large field across the street where dogs could be exercised running free. It is clear that the manager arranged some things to please different groups of travelers some of whom were there for business meetings. We recommend this establishment and will be back the next time we come through Fargo,

"Great place to stay for children or adults"

5
22/08/2017

The BW Plus Kelly Inn & Suites in Fargo is one of the best we have stayed in. They have great amenities and the pool is absolutely made for children. What I really liked about the pool area is from 11:15 PM to 12:30 AM is for adults only. They have a hot tub and you can bring your drinks into the pool area if you so desire. The only negative I have about the pool is that it is too shallow throughout the pool and therefore if you actually wanted to swim, you cannot. The free breakfast is excellent (hot and cold foodstuffs) and the employees are very helpful.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Rod K - Thank you! We love that you loved our pool! It is a great place for kids and we have a lot of adults that use that extra hour without all the excitement, the pool can be a busy place! We do look forward to seeing you if you're in the Fargo area again! Erin Front Office Manager

"Best Western Fargo"

5
22/08/2017

The place is great! Wonderful for children because their pool has a slide, water buckets that fill and drop water, a basketball net at the pool edge, and a "moving" island rope cross. There is also a hot tub. The pool has an adult only time allotment from 11:15 PM to 12:30 AM. The breakfast has hot and cold foods and it is included in the cost of the room. The decor is interesting - "cowboy" themed. Would definitely go back there.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Rod K - Thank you! We are very happy that you enjoyed our pool and breakfast! Our décor is pretty unusual for the area, we get a lot of compliments on it! We look forward to seeing you next time you're in Fargo! Erin Front Office Manager

"Fantastic Property"

5
22/08/2017

This property is fabulous. It is beautiful atmosphere and staff and amenities were awesome. They offer an evening buffet of hot snacks ad beverages and vegetables that quakify as an excellent dinner. They have an awesome breakfast. If you need to stay in Fargo ND this is the place to stay.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Rose O - Thank you! We really appreciate you taking the time to leave us such a kind review! Our manager's reception runs Monday - Thursday nights and it's always a big hit with our guests! We look forward to seeing you again if you're in the Fargo area! Erin Front Office Manger

"Yearly visit to Fargo ND"

5
20/08/2017

We like to take a trip to the US each August, and we love staying at this hotel. The decor is so unique - we were told there is only one more like it, in Billings Montana. The rooms are spotless, and the beds are so comfy. My friend is gluten free, so it is extra special to have them provide breakfast options that she can enjoy. We really love the effort put into the whole atmosphere of the hotel - and the location is perfect - close to everything, but not close to big highways, so it's not noisy

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Karen F - Thank you! We are glad that you and your friend have always been comfortable here and enjoyed our breakfast! We always have gluten free items available upon request - we want to make sure everyone gets to enjoy the first meal of the day without too much stress! We look forward to seeing you again next year! Erin Front Office Manager

"Best Western Kelly Inn Fargo ND"

5
15/08/2017

Beautiful motel with lovely decor. Staff very helpful. Fun place to bring our grandkids (6 & 3). Pleasant breakfast area to eat the scrumpious meal. Even an overflow area that we could go for coffee when our friends came to join us. Great kid friendly weekend get away.

"Felt like a resort style hotel!!"

5
15/08/2017

I stayed here over the weekend during a recent business trip. What a nice hotel. I stayed in a King room with both interior and exterior entry into the room. There are a LOT of places to eat and drink within a five minute walk. There is an indoor waterpark that the other guest's kids were having a ball with

"Great room!"

5
13/08/2017

I paid for a single room but when I got to the room I found that it was right across the hall from the elevator. I went back to the desk and told the girl that room wouldn't work for me due to my being a very lite sleeper. She gave me a suite at the single room rate with no questions asked. It was a great room and a great stay.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
E7433UPbrianw - We are very glad that you were happy with your upgrade! We're always more than happy to offer them if they are available, especially when they allow our guests (and our little guests!) to get the best sleep that they can. We certainly hope that we will see you again next time you're in the Fargo area! Erin Front Office Manager

"Business Trip"

4
11/08/2017

Stayed for a convention in Fargo for 4 nights. The motel was in a great location and had lots of eating places, and shopping for me in my spare time. Very easy to get around and find places. I have been here a few times and always look forward to coming to Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Chillin-in-Wisconsin - Thank you for taking the time to leave us such a nice review! We love hearing from our repeat guests! We're glad that our amenities and location work so well from you and we look forward to seeing you again in the future! Erin Front Office Manager

"Very pleasent experience"

5
10/08/2017

Front check in to check out great service, food, amenities, pool area, very professional staff. If I had to say at least one negative, it was hard to find, the website said it was within walking distance to Paradiso so I assumed I should be able to see it so did not bother to GPS the location and unless you are a power walker you are no where near the Paradiso. I loved the room, besides getting lost a few times looking for it, great place.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cindi M - Thank you for taking the time to leave us such a kind review. It is strange that somewhere mentioned Paradiso as being within walking distance as you are correct, it is quite a ways from us. I will definitely check in to that, thank you for letting us know! I am glad that you enjoyed your stay with us otherwise and we do look forward to seeing you again in the future! Erin Front Office Manager

"Really Nice"

5
10/08/2017

A great hotel in every way. A beautiful "wilderness themed" lobby. A clean and large private room, handsomely decorated. The bed was very comfortable and the bathroom very clean. A very nice pool area and work out room. The breakfast was quite good with eggs, ham, and potatoes along with cold cereal, etc available. We were traveling with our toy poodle and we had a ground floor room that had a door into the parking lot and a door into the lobby. Very convenient.

"A very pleasant surprise"

5
10/08/2017

After a long day traveling West on Motorcycles, my friend and I checked into this Best Western and were greeted by a very personable Annie. She was absolutely wonderful to us even though we looked a bit grimy from our ride. We were situated in our room in no time and found the room to be in very good order and spotless. The A/C worked perfectly and was already set to a comfy temp, unlike most places that we stay. Most places turn off the A/C and the guests walk into an oven. Stay here and have a restful visit with no worries!

"Very unique rooms, Fun pool area, dark hallways, friendly staff"

5
09/08/2017

Pros: Very unique rooms, super fun pool area, easy access to 2nd floor rooms, elevator and pool. Staff is super friendly and very helpful. Nice quaint seating area in the lobby. Breakfast area is nice. Love the wooden features throughout the hotel, in and out. Cons: very dark hallways, not much for seating in the pool area

"Great indoor water park for ages 10 and under."

5
09/08/2017

Really great breakfast and water park for kids. Rooms were super clean. I arrived late, but enjoyed the adult swim time from 11:15-12:30 to relax. The staff was very helpful and I enjoyed driving around Fargo, a very nice city.

"Nothing Special"

4
31/07/2017

Motel was clean. doors slamming early in the morning woke us up. pool was nice. breakfast was your normal continental breakfast. overall staff was helpful. ok for the price. would probably stay here again.

"Off the beaten path-Great location"

4
30/07/2017

Second time staying at this hotel. Staff are friendly from the time you walk in the door until you leave. Rooms are clean, spacious(have been in a 2 bed queen size room, and 1 King size bedroom) and have never heard any noise from neighbor on either side. There is an Italian restaurant next to the Hotel, which has very good food. The hotel does give you a coupon to buy one drink get one free which is a nice bonus. There are other restaurants/fast food within a two block radius if you like options. Always enjoy my stay there. The continental breakfast is nice(eggs could be better not much taste, only negative of stay) The main shopping road - 13th ave is only two blocks away. Will stay there every time visiting Fargo for shopping.

"atty."

5
30/07/2017

great place to stay, beds were comfortable, clean and great bathroom. service was excellent. breakfast was very good check-in and check-out were very quick and front desk was very helpful. stay was very pleasant and would highly recommend it to anybody .

"Mixed Bag Thoughts"

3
27/07/2017

My first impression when we arrived was not very good. The people at the desk were not very welcoming, However...the morning person was delightful. The room was large & very nicely done. We appreciated the outside door to our room because it was so easy to unload the car. The decor was Northwest with knotty pine wood, bears, pinecones, and other western things. I would definitely stay there again if the opportunity presented itself.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
JoAnn S - Thank you for your honest review, we appreciate the time it takes to leave it and we always love to hear from our guests. Being told what we're not doing well (and what we are!) is so important because we can't improve if we don't know what it is that's not going quite right. We are happy, however that your stay was positive and that the morning staff was accommodating. We do hope you'll stay with us again if you're ever in the area! Erin Front Office Manager

"Solid Choice Off Interstate-94"

4
26/07/2017

Chose this North-woods themed place because it was close to I-94 and there were several good restaurants nearby. The room was well appointed & clean although it seemed a bit smaller than some hotels and the pillows were definitely too soft. No fault of the hotel but there was a national high school wrestling tournament in town and lots of wrestlers were staying there. That made breakfast kind of adventure because of traffic and a fairly small breakfast room. Breakfast offerings were just OK. This would be a nice place for kids because of the fun, interesting indoor pool with various games and water play features.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LeawoodCouple - You did stay here during an interesting week! We are glad that you still found everything to be comfortable and acceptable, our staff tried it's hardest to make the week excellent for everyone with so many wrestlers running around. We do hope we'll see you again if you're ever passing through Fargo! Erin Front Office Manager

"Super nice place to stay"

5
26/07/2017

I really got a deal on a upgraded room. Become a member it is really worth it as they treat you right .They have a managers reception during the week that is the nicest treat of any place around. very clean and never a bad stay in my 40 or so times there

"Family Friend and Fabulous Location"

5
24/07/2017

I love being able to bring my dog, who is part of our family. I love the location of this Best Western with a fabulous restaurant located right across the parking lot. The decor is up North theme, very relaxing. The breakfast fabulous. The pool is built more for children, but that is okay -- I relax in the hot tub. Very friendly staff and CLEAN!

"Fargo"

5
24/07/2017

Best Western in Fargo is an excellent place to stay, only regret is not getting room 211... We booked almost 40 rooms here for 8 nights, the staff was very accommodating and helpful and didn't show any frustration with over 120 athletes running around. Thank you Staff, look forward to next year.

"Great pool for small children unless teamagers take it over."

3
18/07/2017

Great stay we were there just for the pool so low expectations of the hotel was overall good thin walls made it imposable to sleep in. Only did one night here. Could not of lasted longer i need my sleep.but the kids love tge pool so i will sacrifice sleep for there happiness.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
pattersonNick - Thank you for taking the time to let us know about your stay. I do apologize that you didn't enjoy it as much as your children and that you didn't get enough rest, we usually don't have complaints of noise from neighboring rooms so I am really sorry that you experienced that! We do hope that you'll consider giving us another chance if you're ever in the area again. Erin Front Office Manager

"Great stay"

5
18/07/2017

Very clean, excellent service, beautiful hotel. Food was great, bed was comfortable. My 6 year old loved the pool! We would definitely stay at this hotel again if we pass through this area again. Great night's sleep.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Garrett R - Thank you! We're really glad your family enjoyed your stay with us! Our pool is excellent for younger kids so we're really glad it was a hit with your kiddo! We look forward to seeing you if you're ever in the area again! Erin Front Office Manager

"Would definitely stay here again"

5
16/07/2017

The staff was very helpful, loved the decor and our room and the hotel was very clean. Comfortable bed and very quiet. The pool looked like great fun although we lacked the time to take advantage. Breakfast had a nice variety of items.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LMD1221 - Thank you! Next time you're with us I do hope that you'll get a chance to enjoy our pool area - it is quite a good time! We are really happy that you enjoyed your room and breakfast the next morning - it is a great start to the day! We hope to see you again! Erin Front Office Manager

"Quick stay on our way to Ely MN"

4
15/07/2017

We stayed at this hotel after attending a birthday party in the Detroit Lakes area and were on our way to Ely, MN. The location was great as we were a short distance from I-29. We would stay there again but I would say a bit more attention to detail would be appropriate. The hotel is very close to an excellent rating. Rates were appropriate and the breakfast is standard fare. It is nice being able to grab something quick in the morning prior to getting on the road. Having breakfast at the hotel saves a lot of time.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LuvToTravel0899j - Thank you! We are glad that you enjoyed your stay with us and we will definitely take your words under advisement. We love to hear from our guests so we know how we're doing and what areas we should be focusing on! Thank you for taking the time to let us know, we appreciate you! Erin Front Office Manager

"Nice and clean"

4
13/07/2017

This hotel had a nice, clean room. The bathroom was nice. The pool area seemed to be for kids only with a lot of pool toys. Staff at the front desk was helpful. The lady at the front desk when I went didn't seem super knowledgeable about the area but was still friendly and helpful.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
astroknots - Thank you for your kind words! We always love hearing from our guests, we like hearing what we're doing well and what we need to work on. We are glad that you enjoyed your stay with us and we do hope that we'll see you again in the future if you're ever in the Fargo area! Erin Front Office Manager

"very comfortable"

5
13/07/2017

I really enjoy this hotel. It is extremely clean and the décor and art on the wall were refreshing. The room was a good size. My only complaint was some noise from the pool late at night, pool is open to adults until 12:20 am although I was on the top floor the noise carried. If you are not as sensitive about pool noise I suggest this very fine hotel, The staff was super friendly and helpful.

"Great Stay"

4
13/07/2017

Great pool area, comfortable room, good professional and helpful service staff, good breakfast, decent Internet access, easy to get to off the Interstate - good AAA rate. tastefully decorated - very clean. Loved the manager reception in the evening with heavy snacks, beer, and wine. Skipped dinner after all the egg rolls and dumplings I ate that evening. You can access the Italian restaurant next door as room service - a great little feature for a tired traveler. I will gladly stay here again.

"My experience"

5
10/07/2017

In our 17 day road trip this was the very nicest hotel/resort we stayed in. I did not want to leave in the morning and we delayed getting on the road until chick out time and usually we were on the road by 7:30 or 8 am. If any one is ever in Fargo and needs a place I highly recommend this Best Western.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sandra N - Thank you! We are so happy that you enjoyed your stay with us so much that leaving was hard, that is actually one of the best compliments we've ever received. I do hope that the rest of your trip was great and if you're ever in the Fargo area again, we'll look forward to seeing you! Erin Front Office Manager

"Not the best"

3
07/07/2017

Check in was great. Room look clean till you look under the bed at check out to make sure if you left anything. There was garbage and cup. The fridge froze all our stuff. Breakfast was good the first morning but second it was cold and nothing was stocked up poeple had to asking for stuff. The pool is fun for kids but the water was cooler and the smell really bothered our eyes. Plus they say one price on the cot and charged me a different. Don't think we will be back

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
2deannaa - Thank you for letting us know about your stay with us. We like hearing from our guests, the good and the bad, because that's how we know what we're doing well and what we need to be working on. I have brought your issues to the attention of our housekeeping, breakfast, and maintenance managers. Our pool temperature sits at a pretty consistent 82*F, so it's odd that it felt cool and I will definitely get that investigated. As for the other issues, you have my sincerest apologies and my word that the proper attention is being brought to the issues. We do hope you'll give us another chance in the future to provide the excellent service and experience that we know we're capable of. Erin Front Office Manager

"New clean awesome pool for the kids! Great breakfast!"

5
03/07/2017

The hotel staff was very polite and helpful the pool has a nice waterpark for younger children as well as a waterslide and lily pads for bigger kids the hot tub was nice and the rooms are large we rented the smallest room they had to offer with two queen bed's and it comfortably fit two adults and six kids

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Natasha S - Thank you! We're so glad that you and your family enjoyed your stay with us! Our pool is a great environment for kids! Thanks again and we hope to see you again soon! Erin Front Office Manager

"Great stay."

5
03/07/2017

We had a nice evening at the hotel. Spent time in the hot tub. While our own son decided he was too old for the pool, its a nice mini water play area with two slides. I think most kids under 14 would enjoy! Quiet hotel and felt safe. Many places to eat nearby.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you! We're glad you enjoyed your time with us! The pool is great for younger kids, but I am sorry your son didn't enjoy himself as much. We do hope that we'll see you again if you're in the Fargo area! Erin Front Office Manager

"Great Place to stay"

5
30/06/2017

The Best Western Plus Kelly Inn & Suites is a Great place to stay. It is easy to get to and the staff is Excellent. The rooms a clean and comfortable. There is a managers reception weekdays that is very nice. The breakfast is very good with lots of selections. I will stay there anytime I am in the area.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rtcwork - Thank you! We appreciate hearing from our guests about what they like (and what they don't!) about us, it's how we know what we're doing right and what we need to improve upon. We are thrilled that you had such a great time with us and we look forward to seeing you again! Erin Front Office Manager

"Excellent in everyway"

5
29/06/2017

From the front desk staff (Erin), to the breakfast gal everyone was great. The pool is awesome for kids, noon checkout, great breakfast, pack n play cribs for no charge. Just a great experience overall. We'll be back.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jason M - Thank you! We are glad that you and your family enjoyed your stay with us! We love hearing what we're doing right and what you all enjoyed! We do hope to see you again soon! Front Office Manager

"Excellent place to stay for a night."

5
29/06/2017

The hotel is very well maintained and very clean. The beds are comfortable and the breakfast was good. It is conveniently located with places to eat within walking distance. The only complaint I have is that the hallways are too dark and need more light.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
John S - Thank you! We appreciate you taking the time to let us know how you enjoyed your stay! We're glad that you are satisfied with our amenities and location! We do hope to see you again soon! Erin Front Desk Manager

"YES: BW-Plus Kelly Inn & Suites in Fargo, ND !"

5
28/06/2017

On the way from Coast to Coast, we were very pleased with the welcome and quality of accommodation by the BW-Plus Kelly Inn & Suites in Fargo, ND. Excellent value for the price Plus a caring staff; from booking on the phone while on the way to departing rested, fed and ready to go....

"One night stand...not!"

5
28/06/2017

While we only stayed for one night the room, service, meals were all excellent. We did not visit the pool area but as there was a children's party going on when we checked in, but it looked like it would have been fun for family's and appeared to be very clean, just like the rest of the place. Beautifully decorated, awesome beds. Have stayed here before and will do so again in the future.

"Family Vacation"

5
27/06/2017

We stayed here with kids. The rooms were clean, beds comfortable, and the breakfast was a good selection. My kids had a BLAST at the pool. Wifi was good too. I will definitely stay here again next time we are in town.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
juliabA5368VN - Thank you! I am glad to hear that your kiddos had a great time in our pool! We love our youngest guests and we want them to feel welcome and have a good time too! We'll see you when you're in the area, we look forward to it! Erin Front Office Manager

"Only one night."

5
22/06/2017

Nice hotel inside and out. Had managers welcoming from 5-7 with wine, beer and snacks. Pool is only for kids at 3 ft deep but hot rub is nice. Room was clean and quiet. Breakfast was good and filling. Staff was excellent.

"Good for business and leisure"

5
22/06/2017

Excellent rooms, great beds and pillows. Solid wifi. Better than average breakfast. Location near freeways and lots of dining options. Friendly staff. Quiet. This is a great BW. The pool could be a winter escape destination.

"Nice hotel"

4
17/06/2017

Stayed here for a night while driving back from our vacation. Check in went smoothly as we had an online reservation. The lobby decor was pretty and kids loved the indoor pool. Room and beds were nice. Breakfast was adequate. This one is close to I90 and best suited for our requirements.

"Really great"

5
15/06/2017

Really clean and very nice rustic feel! Bears a neat touch to the rooms. Breakfast was better than your typical BW. Great staff!!! Would stay here again. This is a great place for kids. Pool was a wonderful playground as well. Wish our granddaughters with us. They would have loved it.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Marg M - Thank you so much! We are glad that you enjoyed our unique décor! Our water playland is a great place for kids and maybe next time your grandkids will come along! We hope to see you again! Erin Front Office Manager

"Really nice."

5
13/06/2017

Got a really nice upgrade. Huge room and really big bathroom with lots of counter space. Nice pool area for kids. Manager reception with lots of food. Good location. Very friendly front deck. Good price. Close to eating places.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Snickerdoddle - Our suites boast some great space for families and we're glad that you enjoyed your time in it! That manager's reception and pool are awesome bonuses of choosing our location. We do hope to see you again in the future! Erin Front Office Manager

"A Great Stay"

5
12/06/2017

Whenever I'm in Fargo for business I stay at this hotel. It never lets me down. There's a big pool for kids and a workout facility. Everyday there are different breakfast offerings. The location is easy to find and not far off either freeway.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
856adamu - Thank you! We appreciate your loyalty to us and our brand! Our repeat customers are absolutely our favorite and we look forward to seeing you again! Erin Front Office Manager

"Great Birthday Party"

4
07/06/2017

We had our daughter's 7th birthday party at the swimming pool. It was a big hit! Great pool -- lots to do. Kids loved it! We stay the night at the hotel, too. Rooms were very comfortable. Breakfast was good as well.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
sarinew2017 - Our pool is great for birthday parties! We offer them Sunday - Thursday afternoons and they can be booked by calling the hotel direct and speaking to anyone at the front desk! We are so glad that your group had fun with us and we hope to see you again soon! Erin Front Office Manager

"Average hotel"

3
05/06/2017

I would recommend this hotel to others for price and convenient location off interstate. We had some problems with the food being cold at the breakfast bar and limited selection. Room was clean and adequate.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
755curtz - Thank you! We are glad that you found your accommodations adequate. I do apologize for your breakfast experience. We hope to see you again in the future! Erin Front Office Manager

"Great hotel"

5
02/06/2017

Wow. Better then we expected. Looks like a new hotel. Decorated in a lodge theme. Pool is for smaller children and not good for teens. Room was great, grounds were great. Located in suburbia, but lots of things of within walking distance. We brought a dog and had a first floor room with doors to the hallway and to the outside so we could take the dog out easy without having to walk him down the hall.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jason H - Thank you! Our housekeeping and maintenance departments work very hard to keep the hotel in great shape. Our location is also convenient, close to lots of restaurants and shopping but in a quiet safe neighborhood that is great for an easy stroll. We thank you for your business and we hope to see you again soon! Erin Front Office Manager

"Excellent hotel"

4
02/06/2017

Always enjoy staying at this hotel, will definitely be back. I've been going to this hotel for quite a few years now and I'm never disappointed. Prices for rooms seem to be higher than other hotels though.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
justinmG716RO - Thank you for the kind review, we are thankful for your business and your loyalty - our return guests are always our favorite because it means we are doing something right! We look forward to seeing you again! Erin Front Office Manager

"Great Place"

5
01/06/2017

the rooms are very nice and clean, fridge, coffee maker and microwave ,great breakfast eggs, pancakes sausage etc. open until 10:00; Other places to eat within walking distance and also a bar right across the parking lot. The place is very updated and in great shape. Nice pool for the kids with slides ; The beds are extremely comfortable.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Roxydrew - Thank you! Our guest satisfaction is really important to us (the most important!) and so we are really glad that you had such a great time! We have an excellent location with many amazing restaurants nearby! We do hope to see you again soon! Erin Front Office Manager

"Little bears lodge !"

5
01/06/2017

Very comfortable,great bear lodge decor and pool is super fun for the kids. Close to many restaurants and stores .Loved staying there and would go back!Good breakfast and friendly staff! Happy hour was bonus too!

"Don't drive by"

5
30/05/2017

This is one of the best places we have stayed on our trip up to Canada. We normally head north annually and this time decided to stop in Fargo on our way up to BC and so glad we did. We travel with our beagle so it was a delight to find such a fantastic, pet friendly spot. The rooms are spotless, spacious and well appointed, I love the "log cabin" motif. The location is excellent with several great eating spots within walking distance. We arrived in time for "happy hour, two hours" with complimentary beer, wine and soft drinks and lovely hors d'oeuvres, cheese, chicken nuggets., vegies, chips, etc. The staff are friendly and helpful and even though we didn't avail ourselves of the indoor pool it looked inviting and enjoyed by those who were using it. This will now be our regular stop on the trek north.

"great"

5
30/05/2017

This is my 3 time staying at this hotel with my family, it is very clean and quite. My children love the bears that are on display on the outside of the hotel. and love the pool as well. Plus the beds are great.

"Great Place To Stay"

5
28/05/2017

This Best Western Plus hotel has been such a great experience. The staff was incredibly helpful and nice.Beautiful lobby. Very clean rooms.Free hot breakfast is a definite plus. We plan on staying here again on our next trip.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
craig65638 - Thank you so much for taking the time to leave us such a glowing review! We are super glad that you enjoyed your stay with us and we hope to see you back again soon! Erin Front Office Manager

"Traveling with"

5
25/05/2017

We were traveling across the country, with kids and dogs. This hotel was by far the nicest, cleanest and the decor touches are great. We would definitely stay there again would recommend it to everyone.

"Stay During Marathon"

5
23/05/2017

Would definitely stay here again, close to everything we needed. Easy to get to the FargoDome for the Fargo Marathon, close to every kind of restaurant you can imagine and close to West Acres Mall. Kids loved the pool!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trevor W - We are so glad that you found your accommodations comfortable during the marathon! We know how important the stay the day before can be and we try our best to be as comfortable as possible for our runners. We do hope we'll see you again soon! Erin Front Office Manager

"Great Place to Stay"

5
19/05/2017

My family enjoys staying at this location every opportunity we can. It offers great water enjoyment, hot and cold breakfast items to suit everyone's needs, and large quiet rooms. As a rewards member, my room was cheaper than any external booking site had to offer for this motel, even after a rollaway bed was included. Great place to stay with or without family.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
J1439VYmichaelp - Thank you so much for leaving such a kind review. We are always happy to hear from our guests about their stay! We're glad your party enjoyed our amenities and that you received a great deal by booking with us direct instead of a third party site, that's something we love to hear. We hope to see you again on your next trip to Fargo! Erin Front Office Manager

"Great family Hotel"

5
18/05/2017

Staff were helpful and very professional. Hotel very clean. Family friendly hotel with a great pool/water slide area for young children. Continental breakfast was great, A lot of variety for breakfast choices and beverages.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
698demi - Thank you so much for taking the time to leave us such a nice review, we love to hear from our guests and we appreciate you taking the time. Our breakfast is a great start to the day and our pool is excellent for children! We do hope to see you back again sometime soon! Erin Front Office Manager

"Vacation for last day of school celebration"

5
18/05/2017

We stayed here on the kids last day of school. The place was very clean and he staff was courteous and friendly. We stayed in the king suite with fireplace and 2 bathrooms and extra living space. Worth every penny. Enjoyed the pool area with the kiddos. It was relaxing and fun environment for the family. And also right In the heart of where we wanted to be in Fargo. We will stay here Again!!!!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dkweelborg - Our king suites are definitely a treat! We are so glad that you found it worth the price, it's always great to hear when our guests have an excellent experience with us! It's fantastic that our littlest guests had fun in the pool area, their opinion is super important to us as well! We look forward to seeing you again! Erin Front Office Manager

"Seems to be going downhill..."

2
16/05/2017

Our first stay here was not outstanding, but perfectly acceptable for our needs. We returned yesterday from a very uncomfortable one-night stay and will not likely try again. The first room we went to featured an overwhelming musty odor. We immediately requested another room and while it initially appeared satisfactory, we discovered as the evening wore on that we had a choice of freezing cold air blowing directly on us or sweltering heat. The difference between the two on the thermostat setting was one degree. The weather outside was not excessively hot, though it was humid. Not being an HVAC engineer, I have no explanation for the situation. I just know that we were not interested in moving our belongings yet again at 9 p.m. with no guarantee that things would be any better. In addition, while one bed was reasonably comfortable, the other was rock hard. Of the four pillows on my bed, I would have expected one of them to be comfortable, but, alas, they were all identically firm and too hard for my neck. Most hotels offer a variety of levels of firmness, but not this one.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Homelytraveler - I do apologize for the comfort of your stay! We take our guests comfort very seriously and it is disheartening that your stay was so uncomfortable. If you would be willing to contact the hotel directly so we can speak, I'd really like to be able to make this situation better. We usually get great reviews on the comfort of our beds so I am interested in what room you were in so I can have someone take a look at both the bed and at the heat/cooling unit so make sure it is working correctly as your description leads me to believe that it may not be. Please give a call and ask to speak to a manager. We look forward to speaking to you and rectifying this situation as much as we can. Erin Front Office Manager

"Extremely disrespectful and never any towels"

1
16/05/2017

There was one employee (with the manager sitting and watching) who was EXTREMELY disrespectful to my wife and then myself. She cared more about getting back to whatever she was doing on her phone than taking care of our problem and then couldn't have been any more sassy about it. There were almost never any clean towels in the pool area. Most of the employee were very nice but one "bad egg" can ruin an experience for the rest of them.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Akes11 - Again, I apologize for you experience with us. The behavior and attitude of the staff members in question are not typical and we take our guest satisfaction very seriously. We have reached out to you via email and I certainly hope we can work something out to rectify this situation. Thank you for letting us know about your troubles, we appreciate all guest feeback, it's how we know what we're doing well and what areas we need to work on. We hope to hear from you soon. Erin Front Office Manager

"Nice decor"

5
16/05/2017

The lobby was nicely decorated and had a clean fresh look. The staff was friendly and helpful. We were pleased with everything and would definitely stay there again. By booking through priceline we got a great deal.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Charand Ger L - Thank you so much for leaving us such a nice review! We are glad that everything was satisfactory for you! Our guests happiness is our upmost concern and I am very happy to hear that everything was wonderful for you! We look forward to your next visit with us! Erin Front Office Manager

"We'll Be Back!"

5
09/05/2017

Love this hotel, it was close to all sorts of shopping and great restaurants and only a 15min drive to the civic centre where we needed to be for a competition. Breakfasts is hot and ready at 6am which was perfect for our early meeting. And even when the pool was full there was plenty of seating for us when we wanted to sit on the side and just watch our kids swim. Next time we road trip to this area I'll definitely book here again!!

"Wonderful Stay"

5
01/05/2017

This was our first stay in this hotel. The building looked like a Colorado ski lodge. Inside was just as nice. Check in was a breeze, and our cat was welcomed as well. Our room was large and clean, with lodge decor. A hot breakfast is included. We will stay here again next time we are in the city.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Mike J - Thank you! I'm very glad that you and your family (fur baby included!) enjoyed your stay with us! We look forward to seeing you again! Erin Front Office Manager

"Nice quiet stay"

5
30/04/2017

We were looking for a quiet, comfortable hotel. This hotel has friendly staff. The breakfast was great - even real strawberries as a waffle topping! We had a quiet, comfortable sleep. No issues with the wifi.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Kevin W - Thank you so much for leaving such a kind review! I'm glad you enjoyed your stay with us as well as our breakfast! We hope to see you again if you're in the Fargo area! Erin Front Office Manager

"Great stay!"

5
17/04/2017

This is our hotel of choice when we travel in the United States. We travel with our black lab and this hotel makes it easy for us. We would highly recommend Best Western. Thanks Kim for a great visit.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Larry L - Thank you! We're glad to be able to welcome your whole family (the furry members as well!) and make you all feel comfortable. Kim is a great asset to our team and we're lucky to have her! I'll pass your words along to her! We look forward to seeing you again! Erin Front Office Manager

"Nice stay"

4
17/04/2017

Our room was very spacious and clean. The bed was very comfortable. The pool was the reason we booked this hotel. The grand kids had a great time. The set up of this hotel was done nicely. We would absolutely stay there again.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
141cindy - Thank you! We always love to hear from our guests and we're so very pleased that you were happy with your stay! Our pool is pretty awesome for kids of all ages and we like to hear that your grandkids had a good time! We look forward to seeing you in the future! Erin Front Office Manager

"A+"

5
13/04/2017

Just want to say this was a very good place to stay. I was so taken by the look of the building outside and once inside it just kept getting better. The staff was so friendly and very upbeat and made you feel like you were at home. It's in a great location and so close to many places to eat or shop. I will say this that if I'm ever in the Fargo area again I will definitely stay at this this hotel again.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jimhiser - Thank you so much! I am incredibly glad that you enjoyed you stay with us! We have a pretty awesome staff and I'll make sure that they hear your comments. We love hearing from our guests, it let's us know what we're doing right. We hope to see you again! Erin Front Office Manager

"Quick overnight stay on the way to the mountains"

4
11/04/2017

Clean, rustic, friendly and close to what you want on an overnight stay to somewhere else. Close to tons of restaurants and shopping, gas and groceries. Close to the highway for quick in and quick out to the road the next morning.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jason C - Thank you so much leaving us such a kind review! We appreciate the time it takes and we always love hearing from our guests. I'm glad you found our location convenient, we are very close to the interstate. We hope to see you next time you need a stay in the area! Erin Front Office Manager

"Nice Stay"

4
05/04/2017

Stay was very nice. Breakfast was was good, they have a different breakfast for each day of the week. The Manager's meet and greet with free appetizers, wine and beer was very nice. The only thing it's like staying in a high class log cabin

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
RWS2002 - Thank you so much for taking the time to leave us nice review. We love hearing from our guests about what you like or disliked about your stay. We do hope we'll see you again soon! Erin Front Office Manager

"Great place for families"

4
02/04/2017

Our family found this hotel to have very comfortable rooms and beds. They serve a very good hot continental breakfast with lots of options. My kids enjoyed the pool area. The internet is great. It is very close to West Acres mall and Target.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Shelley B - Thank you! I am very glad that you found your stay with us comfortable! Our guests level of satisfaction and comfort is our primary concern so I am so happy that we hit the mark with you. We look forward to seeing you again! Erin Front Office Manager

"Great pool for kids"

5
01/04/2017

Nice rustic hotel with a great outdoor/bear theme. Lots of wood panelling like staying in a mountain lodge. Love the lobby. Came for a mini vacation with kids and grandkids (4 to 8) and rented rooms with outside (and hallway) doors. Kids loved the pool. Breakfast was good and well maintained. Not so much for managers' reception. No meatballs when we came down at 6pm and would have had to wait 20 minutes so left. Another inconvenience was my daughter's fridge froze all her veggies, hummus and fruits.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rocky1895 - Thank you so much for letting us know about your stay! We love hearing from our guests! We do apologize for the lack of meatballs at the manager's reception, we got a lot busier than we were prepared for but we did have additional meatballs out within 10 minutes, I am sorry that you missed out. We do hope to see you again in the future! Erin Front Office Manager

"Great Place"

5
28/03/2017

Just a great place to stay in Fargo at a reasonable price.. love the bear decor and woodsy Lodge decor. Managers evening snack and beverage is an enjoyable perk. Convenient to all amenities. Great staff, clean rooms too

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rickc233 - Thank you for your kind review! We appreciate your business and we are super glad that you enjoyed your stays with us and we look forward to seeing you again soon! Erin Front Office Manager

"Another GREAT stay in Fargo"

5
23/11/2016

When coming to Fargo, there is NO other place we'd rather stay than right here at the Best Western Kelly Inn & Suites... We plan our trips hoping we can ensure a room here, but, if not, we have even changed our schedule at times to make sure this is where we get to stay...

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Lawrence P - Thank you! I'm glad that you found your stay with us to be so comfortable! We're glad that we can be a home away from home for you and we appreciate your loyalty! We look forward to seeing you again soon! Erin Front Office Manager

"Very good hotel with helpful staff and fantastic pool for kids!"

5
23/11/2016

Clean room and hotel. Check in was a breeze and everyone on site was helpful and attentive. Will return again if the opportunity presents itself. My 3 year old loved the pool and talked about it until the minute she fell asleep! Also a great location for shoppers as it is super close to everything.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Tara D - Thank you for your kind words! We appreciate the time you took to leave us such a nice review! I'm very glad that you had such a great stay with us and that your daughter found our pool to be so much fun! We hope to see you again soon! Erin Front Office Manager

"Don't stay here if you're a team"

3
22/11/2016

We called in advance to book this hotel for a football team and parents. We were told in advance that we would be allowed to congregate in the lobby throughout the night. Once they had our money, they decided that we had to go to our rooms at 11.this was shortly after we won the state.Th this was shortly after we won the state championship. They also ID'd teens in the pool to make sure they were over 18, as it was adult only swim, overkill when they are mostly seniors and the pool isn't even 5'deep.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ms_Ivy - I do apologize for the perceived treatment of your group by both our night shift and by our hired security. We try our best to be accommodating with large groups, we appreciate your business! However, the comfort of our other guests is also very important to us and we have to take them into consideration as well. If a large group is too loud or looks like it may become loud, we have to take steps to control the situation. Our quiet time does start at 11pm and we have to follow the rules for the comfort of our other guests as your group were not the only guests we had in-house. As I was not here during this time, I cannot know for certain that this was the issue with your group and again, I do apologize that you felt that our actions were too harsh or unnecessarily taken. I'll be speaking to both security and our night shift to ensure that groups are not treated like this in the future, it's unacceptable to make anyone feel like they are unwelcome and you can be sure that they people in question will be properly reprimanded. We have certain ways to handle these situations and for you to feel unwanted tells me that this situation wasn't handled properly. I do hope that you and your group will choose to stay with us again and give us another chance to provide the excellent service that I know we can provide. Your business is very important to us and again, I am very sorry for how this was handled. Erin Front Office Manager

"Great stay!"

5
15/11/2016

This place feels like home. Everyone from the front staff to housekeeping to the lady that oversees the Manager Happy Hour was fantastic. Always smiling and welcoming. The beds were great - which is a first for me. Central location. Pool looked like great fun for kids, but since we were a couple, there wasn't much for us :(

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Travelbounce - Thank you so much! I'm glad that you enjoyed your stay with us, even with a pool geared toward children. I have seen many adults have a surprising amount of fun in the pool area and we also have a hot tub for you to enjoy! We hope that you'll stay with us again soon! Erin Front Office Manager

"Always a Nice Stay"

5
13/11/2016

We usually stay at the Best Western Kelly Inn while travelling to Fargo. The area around the hotel has grown tremendously, and all amenities can now be found within easy walking distance. Travelling from Winnipeg for two or three days of shopping, we now go to Fargo, as that city has thoroughly surpassed Grand Forks for shopping choices.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
RobBye7866 - Thank you so much! We're so glad that you found all of your needs to be close to us and easily accessible. We do have a pretty great location, near a lot of restaurants and shopping. We're glad you enjoyed your time with us (and in Fargo in general!) and we hope to see you again soon! Erin Front Office Manager

"2 Night Getaway"

4
09/11/2016

Very clean and comfortable, with friendly service. I suppose the decor is getting a little dated, but not an issue. The included breakfast was nice and the Manager's reception on Thursday with free drinks and snacks was an added bonus.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Richard C - Thank you! We're glad you enjoyed your stay with us and we certainly hope that we see you again soon! Erin Front Office Manager

"Great for kids"

5
31/10/2016

Rooms are quiet and comfortable and close to restaurants. The decour is out in the forest with many wood cut animals. The pool is a must for kids, lots of water slides and fun things. You'll have trouble getting them to come out

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Elliott B - Thank you! I'm glad that you and your kids had a great time with us. Our little water playland is great for kids! We appreciate the time you took to leave this review and we hope to see you again soon! Erin Front Office Manager

"Favorite place to stay....."

5
26/10/2016

I stay here often for work and it has come to feel like home. Always clean and comfortable rooms. The managers reception is a nice treat and the breakfast is good. The pool area looks wonderful although I have never used. Employees are always friendly and helpful.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Mandy V - Thank you! We are so glad that you always feel so welcome with us, that is our primary goal after all! We look forward to seeing you again in the future! Erin Front Office Manager

"Great Getaway"

5
25/10/2016

My wife and I rented a king room with a whirlpool bath. The bath had a couple of jets that were a little weak, but the room was spacious and quite comfortable. It was a great getaway for us and I would rent that room again.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Scott S - Thank you for the kind words! We're glad that you enjoyed your stay, even with the weak jets. We did have maintenance get that taken care of, thank you for letting us know of the issue! We hope to see you again sometime soon! Erin Front Office Manager

"It was the BEST"

5
24/10/2016

Very nice Hotel,with friendly & helpful staff. Very clean rooms with nice amenities and pet friendly. The grandboysreally enjoyed the little water park and the free continental breakfast was delicious.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Debra B - Thank you for letting us know that you enjoyed your stay! We love to hear feedback from our guests, your input is important to us so that we know what we're doing right and what areas need improvement. We appreciate the time it takes! We hope to see you again soon! Erin Front Office Manager

"Loved the ambiance. .."

4
23/10/2016

Very cute bears outside look like they are climbing building. Lobby area very clean. Stayed in a king bed whirlpool suite. The room seemed huge! The whirlpool had 2 of the jets that did not work. Room was also very clean and pretty quiet overall.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
bob2488 - Thank you so much for your review! We're glad you enjoyed your time with us and I do apologize for the inconvenience with the hot tub jets, we have since had maintenance take a look and get them repaired. We hope we see you again soon in the future! Erin Front Office Manager

"Would stay here again but....."

3
23/10/2016

Clean room and good customer front desk service makes this a place I would consider coming to again. However, because this has a swim pool with slides it makes for a busy place for kids running rampant all over the place if you stay on the weekend, which we did. I will not stay here again if on the weekend. Parents let their kids room up and down the hallways screaming and pounding on the floors above made for a noisy night. The breakfast area is so small that the kids get in the way and is loud and makes it challenging to enjoy a cup of coffee. Coffee was great by the way. Food was OK. Enough to put something in your stomach to get you by. I would stay here again but only during the week....and when kids are not in school. Also, the handicap parking space is a little small and the curb beside it sticks out quite a bit and my wife tripped on it. So if you use that spot be careful exiting the car. Good location and appears to be quite safe area with lots of food choices and shopping around.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
drumbumcanada - Thank you for your honest review of our property. We appreciate all feedback from our guests as it allows us to better serve our guests. We are, indeed, a very family oriented hotel and have quite a few children as guests, particularly on the weekends. I do apologize if your stay was interrupted. Our staff does its best to control the disturbances, but sometimes children are just excited. We do hope you'll stay with us again in the future, maybe during the week where you can take advantage of our complimentary manager's reception. Erin Front Office Manager

"fine hotel"

4
23/10/2016

This was my first night of a long road trip, I had driven a very long way & appreciated the comfort and quietness of my room., Staff was great. My only issue was finding the hotel. The notes in my internet confirmation were confusing - had difficulty finding the location, road construction increased the issue.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Debbie M - I am glad that you enjoyed your stay with us, we do apologize for the confusion I finding us, we're always happy to help with directions if you give us a call! We do hope that you come back to see us again in the future! Erin Front Office Manager

"Very Nice Motel"

5
19/10/2016

First time staying in this motel. The Motel is very nice, clean and quit. They had managers appreciation going on when we got there. Pulled pork sandwiches and hash browns, cheese and vegetable tray, free wine and beer; chips and salsa. All the food was very good and total surprise. Breakfast was good with a good assortment of food.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Rodney R - Thank you! Our manager's reception runs Monday thru Thursday evenings and we're glad that you got to enjoy it! We're happy that you had a great time with us and we hope to see you again soon! Erin Front Office Manager

"A GOLD MEDAL"

5
19/10/2016

We picked the hotel trying to find a quiet corner and found a very nice hotel, the most friendly staff, a nice morning and evening buffet (although we didn't use it) with a warm atmosphere. The decor is nice, the room clean. Trying to think back on our lenghty stay and cannot see even a small smudge. The amenities excelent - a nice pool and hot tub - and it was quite close to some good restaurants in the area. To sum up - when in Fago stay and enjoy.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Pinchas D - Thank you! We appreciate your kind words and we are thrilled that you found us to be such a joy in the Fargo area! We look forward to seeing you again on your next trip through! Erin Front Office Manager

"My new favourite hotel in Fargo"

5
13/10/2016

We picked this hotel to use up Air Miles and now I might have a new favourite hotel in Fargo. It has a eclectic western woodsy theme, a nice change from the standard hotel boxes. Bears outside your window, horses on the shower curtain, lots of carved wood everywhere, animal prints in the floor tiles. Also the rooms are beautiful and spacious. Bed was very comfortable with nice crisp linens. Breakfast was excellent. Plus the hotel staff were absolutely wonderful.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
wewanttoctheworld - Thank you! We're glad that you found our décor so wonderful, we're pretty partial to it too! It's a fun theme in the middle of the city. We hope to see you again soon! Erin Front Office Manager

"Skip the breakfast but I'd Stay Again"

3
13/10/2016

This was a business trip for my husband and an overnight getaway for me. As it was a one-night stay I had few encounters with staff beyond checking in and out. The front desk people were courteous and friendly and I noted that my preference for a top floor, corner room was acknowledged and fulfilled. The lobby and room's north woods decor evoked visions of knotty pine paneling, though I didn't actually see any. (I didn't go there looking for 'haute decor'.) The room featured a coffeemaker, microwave and fridge, and beds were comfortable, (yea!) The pillowcases had seen better days, but the pillows, themselves were fine. There was that ever-present in-room heat/AC noise that plagues so many older hotel rooms in this country. The only other issue I had was that on the coldest night of the season, thus far, there was an over-supply of pillows, but there were no extra blankets to be had in the room. Since we used both beds I had to fold over the covers on my bed to be comfortably warm. We didn't use the pool or other amenities therefore I can't comment on that. We did stop to look at the happy hour spread, but the offerings were not especially enticing and so skipped that. My husband tried the complimentary breakfast, but gave it a thumbs down. So: the room was clean and comfortable, we were isolated from extraneous noise and got a good night's sleep.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Homelytraveler - Thank you for leaving such an honest review of our property. We appreciate all feedback from our guests and use it to improve your stays with us. I do apologize for not exceeding your expectations with out complimentary breakfast and social hour, we do have a wide variety of selections to choose from so it is unusual that someone walks away unsatisfied. We have extra blankets always available upon request, a quick phone call to the desk would have had one delivered to your door, any time of the night. I do hope that you'll give us another chance to provide excellent service and that we'll see you again soon! Erin Front Office Manager

"Oct 10 @ 3 pm"

5
12/10/2016

This hotel has very friendly staff and quick to deal with the small requests I had. One of the best hotels I've stayed at and close to all the shopping, restaurants, and activities we needed. Beds were super comfortable. Loved that we could park just outside our room and exit from our room to the car, as I have difficulty somewhat in getting around. Room locks were good and secure. Also the safety bars in the washroom were excellent. No negative issues and hope to stay there again. Used Airmiles so value was great for us!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
srobinso252 - Thank you so much! We're glad you had such a wonderful stay with us. We have those exterior entrances on all of our first floor rooms and they are super convenient for loading and unloading your vehicle or for anyone with mobility issues. They are our most popular rooms though, so we do highly recommend requesting them when you make your reservation so you're not disappointed when you get here! We, unfortunately, cannot guarantee them but we will certainly try to accommodate all requests! We hope to see you again in the future! Erin Front Office Manager

"Our Fargo Hotel Choice….Pet Friendly!!!"

5
12/10/2016

We thought it was time to update our last review from 2012 since we have stayed here approx. twice a year since that time. First and foremost the WiFi has been improved (since our issue in 2012) and the signal is strong and works well. The rooms have always had a high standard of cleanliness and the hotel is not showing wear and tear at this time. All necessary amenities are provided. The front desk staff are always welcoming upon check in and the check-out express is very convenient. Obviously after over 10 nights of stay since 2012, this is our #1 choice during our stay in Fargo. Also of note, the hotel is pet friendly and for those who take advantage of that ……please be courtesy to others and pick up after your furry friends. This is not the hotel's responsibility…..so clean up after your own pets. The hotel has even provided a specific waste disposal for this purpose. See you soon for our next stay in Fargo!!!!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
luv2travelManitoba - Thank you for such a kind update! We are glad we've managed to improve upon your first experience with us, we do strive to provide the best possible service and always use our guest's feedback to make better what we can. We're glad you continue to stay with us and we greatly appreciate your loyalty! We look forward to seeing you again soon! Erin Front Office Manager

"Nice weekend for Families"

5
10/10/2016

This location has a nice pool area with water features and slide for younger children, my 8 and 12 year old still enjoyed the pool. Rooms are clean and the breakfast is nice to have. It is near the mall and is a central Fargo location. We would stay there again.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ErbFam5 - Thank you so much for your review. I'm glad that your children had such a great time in our water playland! It's a great pool area for kids of all ages. We hope to see you again soon! Erin Front Office Manager

"Pleasant surpris"

5
09/10/2016

We had to stop in Fargo as I needed an emergency surgery. When the clerk discovered this we were given an additional discount which was very kind. I loved the western motif. Everything was in first class condition and looked like new. They have a pool area that looks like it would be a lot of fun for kids. The lobby and breakfast area were large and very pretty.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Gail H - I am sorry for the circumstances that brought you to us, but I am glad that you found a level of comfort with us. We hope next time we see you it'll be for something a little bit more fun. Thank you for the kind review and we hope that you are feeling better! Erin Front Office Manager

"LOVE THIS HOTEL !!!"

5
09/10/2016

LOVE THIS HOTEL !!! ... The days of Best Western not being luxury is over !!!... this hotel really impressed me. Stayed in the King Superior Jacuzzi Room !! Fabulous !! They have room service set up for the guest with the yummy Italian Restaurant next door !! Fabulous Decor! and Debra at the Front Desk when I checked in MADE MY DAY !!!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Christy B - Thank you so much for your kind review! We love hearing from our guests! I'm so glad you had such a fabulous time with us and I will be sure to pass your words along to Debra, she is indeed an asset to our front desk team! Thanks again and we hope to see you soon! Erin Front Office Manager

"Amazing stay!"

5
09/10/2016

This is the only hotel I stay at while passing through Fargo. I'm sure there are other nice hotels, but this one is ALWAYS clean and quiet. I feel like I'm at home here. The staff is always friendly. The pool is nice too especially if you have kids.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Katie P - Thank you so much for you kind words! We appreciate the time it takes to leave such nice reviews and we are grateful for it! We look forward to seeing you and your family again soon! Erin Front Office Manager

"Very good representative of Best Western Plus properties"

5
07/10/2016

Very convenient and comfortable facility. Cleanliness was very good as was the professionalism of all associates. Front desk associates, Kim and Erin, were professional and accommodating to all our needs and assistance.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Tom V - Thank you! We're so glad that you enjoyed your stay at our property and that you found our staff to be friendly and helpful! We hope to see you again! Erin Front Office Manager

"My First Stay at a Best Western"

5
07/10/2016

This hotel is an excellent choice for business or pleasure. The room was very quiet and large for the price paid, with a king bed and couch. The breakfast had very good options and was delicious. Had no problems with internet service either.

"Hit the Spot"

5
05/10/2016

Needed a one night stay and this place fit all the requirements. Welcoming staff, great deal, well decorated room with good amenities. Loved the extra little touch of Twinings Earl Grey and English breakfast teas. Breakfast quality was a nice surprise and all free! Would stay again. The kids pool looked like great fun!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
antheajames - Thank you for such a nice review! We appreciate the kind words about our staff and our breakfast options, it can be hard to accommodate everyone's likings so we're glad we got it right with you! We look forward to seeing you again in the future! Erin Front Office Manager

"Good hotel for leisure time"

4
04/10/2016

We always find the hotel clean, comfortable beds, nice & friendly staff. We like to have the free breakfasts. close to all shopping. Found the A/C system a little loud in this room so had to turn it off to hear the TV, but this was the first time for that.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Dorothy R - Thank you so much for taking the time to leave us such a kind review! We appreciate your kind words and we are so glad that you have a good time with us! I do apologize for the air unit but I'm glad that it didn't overshadow the rest of your stay. We hope we'll see you again soon in the future! Erin Front Office Manager

"Comfortable"

4
03/10/2016

First impression the staff is welcoming lobby is very clean we were informed there was a managers reception between 5 and 7 I believe we did not attend the reception they serve compliments beer and wine as well as appetizers. Our king room was well appointed and very clean bed is extremely comfortable. The complimentary breakfast was well stocked they served eggs ham and potatoes there was the waffle bar, cold cereal etc, during the week it's served starting at 6 if you check out before 6 they will give you breakfast to go.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Manitobagal39 - Thank you! I'm very glad you enjoyed your stay with us and found your room comfortable and our free deluxe breakfast satisfying, we have a variety of choices each morning and I'm happy that you found something to your liking! Next time you stay with us we hope that you can also enjoy our manager's reception - it's quite the treat with complimentary hot and cold appetizers, a variety of wines, and tap beer. We look forward to your next stay! Erin Front Office Manager

"Client Recommended and was Right"

5
03/10/2016

After a couple of days staying in a two star hotel, my Fargo client recommended I book here. And he was right. The hotel was easily accessible, and has a very good appearance, rather western rustic, with figures of bears climbing the outside walls. First time I looked out my window, there was a wooden image of a cub staring back at me! Check in was flawless. There was a kid's birthday party in the very large indoor pool and the kids were obviously having fun. The hallways were clean and maintenance staff maintained them well. The room was spacious, clean and well appointed. Hot breakfast entrees varied every day, and were quite good. But my favorite was the weekday evening Manager's Reception. There were always good munchies, soda, wine and beer available. Vickie, the hostess, was very cordial, often offering to "top off" my beer. My kind of reception. Parking was ample and every time I left or entered the building, front desk staff cheerfully greeted me. Finally the price was right. This is an excellent facility and I would highly recommend it.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
RVJnCO - Thank you! Our housekeeping and maintenance staff work hard to maintain the building and it's appearance, I will make sure to pass your words along to them! Vicki is definitely an asset to our team and I will also let her know how pleased you were with her service. We certainly hope to see you again in the future! Erin Front Office Manager

"Fun place to stay! Water park very kid friendly for any age!"

5
03/10/2016

I love staying here. Any age of child you have, there is a place to play in the pool area. We have stayed here quite a few times, and we have always had a great experience. We have used a lot of their amenities. From the pool, to the exercise room, to the breakfast areas, and their conference rooms. Their staff is well trained and very helpful. I would definitely tell people to stay here.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Rayanne S - Thank you so much for you kind review! We are glad that you've always had such great experiences with us and we thank you for any recommendations that you send our way! We'll see you again soon! Erin Front Office Manager

"Great Amenities & Service"

5
30/09/2016

This hotel is our go-to place in Fargo. The amenities are first rate/first class and the service is every bit as good as the amenities. The Manager's Reception is exceptional - SEVEN varieties of wine alone! Great snacks and great service. All the staff treat you like family, so why would you go elsewhere?

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ellin L - Thank you! We're so happy that you enjoyed our manager's reception, it is a great treat for our weekday guests! We're also super glad that our staff was welcoming and made you feel at home - your comfort is the most important thing to us and we're proud that we succeeded. We hope to see you again soon! Erin Front Office Manager

"Hotel nice, breakfast good too!"

4
28/09/2016

The exterior facade of the hotel is very inviting. The room itself was just average with two doors, one to the parking lot and one to the indoor hallway. Not sure why we got a handicapped room, maybe that was all that was left, bit I'd rather of had a normal bathroom. Nice breakfast, better than most. Outdoor parking and my truck was vandalized during the night, someone stole the entire headlight housing, bummer. Plenty of restaurants nearby.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ZumaDawg - First let me apologize for the vandalism to your vehicle. That is highly unusual for the area and I am saddened that it happened to you. In the even of something like this occurring, we do wish that you had approached the front desk so that we could have helped with filing a police report. I am glad that they remainder of your stay with us was pleasant. We usually do not assign someone to an accessible room unless it is requested, sometimes when a room is booked online they just give you what we have left. For the most accurate reservations we do always recommend calling us at the hotel directly, we are always more than happy to make sure you get the best room for you! Thank you so much for staying with us and we hope that you'll stay with us again for future visits to the Fargo area! Erin Front Office Manager

"Very enjoyable stay"

5
28/09/2016

The Happy Hour, free vine, beer, and appetizers were outstanding. Breakfast was also exceptional. Rooms are outstanding as per Best Western Plus standards. Service personnel did everything possible to make our stay enjoyable.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
90raymonds - Thank you so much for you kind words, we appreciate you taking the time to let us know that you enjoyed all aspects of your stay! We hope to see you again soon! Erin Front Office Manager

"Romance and Relax"

5
25/09/2016

My husband needed a break from kids, grand kids and dogs! First off we loved accessing our room from the outside, quiet, free hot breakfast and best of all whirlpool in the room. The room was clean and very spacious. They have HBO and an excellent Italian Restaurant next door.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
rsstarkey63 - Thank you! I'm glad that you found your stay with us to be relaxing! We want everyone to feel comfortable with us so it is nice to know that we succeeded with you! We hope to see you again! Erin Front Office Manager

"just average"

3
25/09/2016

in town for a wedding, staff was helpful as we arrived in town early for check-in and moved us to an available room as ours was not clean yet. morning breakfast was poor quality and quantity, and we were down stairs before 8:00 am.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
s r - I do thank you for your review and I apologize that our location did not seem to provide you with an excellent stay. Our free deluxe breakfast includes quite a few different options and I am sorry that you did not find anything to your liking. We do hope that you'll give us another chance if you return to the Fargo area in the future. Erin Front Office Manager

"Favorite Western Motel"

5
25/09/2016

I cannot say enough about this First Class Motel. The Staff From the MGR to the cleaning employees are very helpful and friendly . I have always enjoyed my stay. I have made many trips to Fargo and I have always Preferred this Motel over any others I have stayed in.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Frank R - Thank you for such kind words concerning our staff, they don't always get the recognition that they deserve and we thank you for noticing that we do try to make everyone's stay as pleasant as we can. We hope to see you again soon! Erin Front Office Manager

"very country"

5
24/09/2016

loved the first floor room with outside access and the Itallian restaurant across the parking lot was great. buy one d get one free with card from hotel. Would stay here again if I am in the AREA. why do I need 200 characters to get this to go?

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Diane W - Thank you so much! We're glad you enjoyed your stay with us and your meal at Johnny Carino's, located just across the parking lot from us! We hope to see you again in the future! Erin Front Office Manager

"Nice hotel with an evening snack and continental breakfast."

4
22/09/2016

My daughter and I stayed one night. We enjoyed an appetizer in the evening and then a hot continental breakfast. The rooms were spacious, comfortable beds. The pool area looked nice and it had lots for kids. We would stay again.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Shelley B - Thank you so much for taking the time to let us know that you enjoyed your stay with us. We are so happy that you found everything satisfactory and we look forward to seeing you again in the future! Erin Front Office Manager

"Decent west Fargo hotel"

4
21/09/2016

Good hotel. Mostly friendly staff, clean rooms, everything worked, fantastic breakfast. Lots of easy parking. Not much to look at out the windows, but it is west Fargo. Also, the hot tub was only lukewarm. Very easy to get to off interstate, and affordable price.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Will O - Thank you so much for letting us know about your recent stay with us! We're glad that it was, for the most part, enjoyable for you! I do apologize for the temperature of the hot tub, we do monitor it closely and keep it set at a set temperature. If it feels cool to our guests, we will certainly look into it immediately and raise the temperature as needed. We hope you'll be back to see us again in the future! Erin Front Office Manager

"Great Family Stay-cation!"

4
19/09/2016

We booked this hotel for a family stay-cation to celebrate my son's 4th birthday. The staff was very friendly and accommodating. We spent most of our time in the pool, it was the perfect size for my kids and they had a blast! The room was nice and clean, the beds were comfortable, and the continental breakfast was standard. I would stay again.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Beth K - Thank you for taking the time to let us know that your son enjoyed his birthday with us! We're glad that he and his friends found our pool to be enjoyable! We hope to see you again soon! Erin Front Office Manager

"Comfy Beds and Rooms"

5
16/09/2016

When i stayed here i loved it as we had a view of the outdoors pool. the Beds were very Comfortable and the rooms were Big. When we stayed here we needed a extra bed and they brought one in.. Best Hotel.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ggls1870 - Thank you so much for your great review! We appreciate you taking the time to let us know you enjoyed your stay with us. Our pool area is indoors, but I'm glad that we were able to get you close to the pool area so that you could enjoy your stay that little bit more. We hope to see you again soon! Erin Front Office Manager

"A great place for a fun stay"

5
16/09/2016

On a cross country drive, motels all seem to blend into one vague memory...but not this place! An indoor water park for families, a manager's reception with good food and "adult beverages", a superb breakfast, not to speak of very clean and spacious rooms. The decor is NOT sophisticated, leaning toward cute black bears everywhere, but the atmosphere of family fun and caring hospitality, can't be beat.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
EllenAshlandOR - Thank you so much for your kind words! I'm so glad that you found our property so interesting. We are pretty proud of our relaxed and cozy décor so we're glad that you found it so memorable. We certainly hope that we get to see you again soon! Erin Front Office Manager

"Well Taken Care Of, Clean and Friendly"

5
15/09/2016

Stayed for two nights while traveling for business. My title really says it all, it's a nicely maintained property, staff was friendly, and best of all its clean. I'd actually say the property is better maintained then many of the larger chains. While I wasn't traveling with a pet I did learn that they allow pets at no extra charge which is nice. Many properties claim to be "pet friendly" but they think friendly is an extra $50 or $75. Small morning breakfast and when busy seating is difficult to find. Both nights I stayed they had a manager's reception which was nice. The decor is fun, some may say cheesy but I thought it was great. We all need a little more fun in our lives. No doubt I'd stay here again the next time through.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Tom G I appreciate your positive feedback about our hotel. We take pride in keeping the hotel up for you our guest. Glad you enjoyed the breakfast and manager reception. When you're traveling in this area again don't hesitate to give us a call

"Good hotel"

3
14/09/2016

Very nice hotel from the swimmingpool to the rooms. Especially the ground floor with outside doors. A little older but kept good. Friendly staff and good location, excellent breakfast but the cutlery, seriously we are not kids or on a plane . please get better plastic forkes and knifes if you want to use them. If you want better ratings get the real thing.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jamesellis_13 Thank you for your review. I am glad to hear the overall your experience was positive. I am disappointed to hear that our silverware did not meet your expectations. I will be sure to discuss the possibility of going with real silverware with the owners. This would be a very nice improvement to or our breakfast like you suggested.

"No complaints"

4
13/09/2016

Everything about my stay was good. Front desk service was quick. Staff were friendly. Place was clean. Bed was comfortable. Morning breakfast was tasty and there was a good selection. Didn't have fresh fruit and food was premade I think. Appreciated the infused water options. The mango made a good mix with the orange juice.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Glenn M - Thank you so much for letting us know about your recent stay! We appreciate all feedback from our guests so we know where we're doing well and what areas need some improvement. We typically have a fresh fruit selection each morning so I apologize that we didn't have that available to you, next time you stay with us please let us know if you don't see any! We hope to see you again soon! Erin Front Office Manager

"Easy Comfy Stay..."

4
13/09/2016

Recently stayed at the Kelly Inn for one night and overall enjoyed the property. The location is central enough to various amenities and was easy to find. Check in was smooth and the staff was efficient and courteous. The standard room we had was very comfortable and very clean. All the basics were provided and the beds were actually quite comfortable. The included breakfast was pretty straightforward (nothing too fantastic here) but served its purpose more than adequately. For what we needed, the Kelly Inn more than provided the comfort and ease we were looking for. I would not hesitate to book this property again on a visit to Fargo.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
titus81 - Thank you for your honest review of our property! We appreciate the time it took for you to leave it and we are so happy that you were satisfied with your stay with us. We look forward to seeing you again in the future! Erin Front Office Manager

"Great Place To Stay"

5
12/09/2016

This BW Plus was really great. The hotel's theme was so Fargo-ish and it added to our pleasant stay. They offer wine/beer & appetizers in the evening. WOW! We will definitely recommend this location to our friends traveling to Fargo in the future.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
259lynneg - Thank you so much! I'm glad you had such a great time at our location! Our manger's reception runs every week from Monday - Thursday and we are super happy that you enjoyed the appetizers and drinks! We look forward to seeing you (and friends!) again in the future! Erin Front Office Manager

"Beautiful"

5
09/09/2016

The Decor' is beautiful through-out the hotel. The lobby area, breakfast area, pool, waterpark and the room.Our room was wonderful, from the sofa-bed & the pictures, to the curtains and window box above the curtains that was wooden with metal cut-out artwork on it. Very clean, bed comfortable, shower was very nice and there was a refrigerator & microwave in our room (some do not ) .The pool and waterpark is great, so there are alot of kids around. We were not near that area, so our room was quiet. It is in a very nice area with many, many shopping plazas and restaurants . We ate lunch at the Space Alien restaurant that was close by. (great place) We ate dinner at Kroll's Diner and had there special German dishes. You should definetly go there, it is about 5 miles from hotel but worth the short drive, Breakfast was very good ! Real ham slices, seasoned potatoes,eggs, waffles,variety of danish, mango-enhanced water (yum), coffee, etc.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Lynn244 - Thank you so much for taking the time to let us know that you enjoyed your stay with us! Thank you for the recommendations for nearby restaurants, we always like being able to give honest recommendations to our guests and sometimes that's hard when you haven't been there! We are very glad that you enjoyed your time with us and we certainly hope to see you again in the future! Erin Front Office Manager

"Best of Best Western"

5
07/09/2016

This has to be one of the best kept secrets on the Best Western Chain. The décor is wonderful. Carved baby bears peeking into your room, chalet furniture, and even a grandfather clock covered in birch bark, this location has it all. Nothing has been overlooked. Even some of the floor tiles have tiny woodland creature footprints to lead you to your room. The linens are all rustic with wonderful fall woods colours. We have stayed here before and it is still our favorite Best Western of many we have stayed at. This is also a great place for children. The pool is a pirate wonderland with water cannons, climbing ropes and buckets that dump water on you from above. If there is any negative it is that the water is pretty cool for older folks. Finally, for any disabled, the room we had, which was for wheelchair accessibility, had a fully open floor shower with lots of grab handles. The large queen bed was very comfortable and should be fine for someone with mobility problems. There was also a sturdy armchair that I needed since I have polymiositis and require a chair with sturdy arms to get up. I would not hesitate to return to this hotel especially in light of the good $109 per night rate for my wife and myself. One final point is that the last time we were there we investigated a suite they have and it was really great. If I had not had business that make the trip a fast turn around, I would most likely have rented the suite and made a real holiday of it. I had to receive a FAX during my stay and when I offered a tip to the girl for her help she refused it and said it was just what they do for their guests! I appreciated such service.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
DavePN - Thank you. Your words are more than kind and we truly appreciate you taking the time to leave us such a glowing review. We try our best to make everyone's stay with us this fantastic so it very good to hear that we succeeded with you. Thank you again and we hope to see you on future visits to Fargo. Erin Front Office Manager

"Fantastic Place "

5
04/09/2016

Can't say enough positive things about this place. No comparisons to the BW in Shakopee which I will be doing a review on shortly. The Shakopee management can take some training from the folks in Fargo. Kids loved the pool and I loved the complementary beer during happy hour. Two thumbs up to all the staff. See you next time from Friendly Manitoba Canada.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Bob7784 - Thank you! We love hearing back from our northerly neighbors, we absolutely love it when our Canadian friends come to stay with us! I do apologize for your experience with another Best Western but I am glad for your loyalty to our brand and we thank you for giving us a chance. We look forward to seeing you again soon! Erin Front Office Manager

"Needed Break"

5
04/09/2016

We stayed in the Horse Whisperer suite. What a beautiful room. Would recommend this room to everyone. The bed was comfortable and the suite very comfy. The pool (we did not use) looked great for families and their children. The lobby was very nice. This was a very clean hotel. The staff here was very nice and helpful when we were looking for places to visit.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
TGjerdingen - Thank you so much! The Horse Whisperer is our biggest suite and is a pretty great place to stay! We're glad you enjoyed your time with us and that you found our staff to be so accommodating! We hope to see you again soon! Erin Front Office Manager

"Family Fun at the Pool"

4
03/09/2016

We traveled to Fargo as a family for a mini vacation before the start of school. The Best Western Kelly Inn was perfect for our family of 4, with kids age 5 and 8. While Momma shopped, Dad and the kids had a fantastic time at the pool, making great use of the spray area, water slide and water/rope platforms. Safe area for the kids to play with the deep end marked at 3.5 ft while the shallow end was 1.5 I 2.0. There were even life jackets for the kids which was helpful as we forgot my little guys vest. This was all after a good complimentary breakfast, where Mom and Dad had Eggs and sausage and the kids had waffles and toast. The staff member looking after the are made sure everything was kept clean and well stocked. Thanks for the tips on using the waffle iron! The room was clean, beds were comfortably firm and well appointed with a fridge,microwave and coffee maker. Staff throughout the hotel were friendly and accommodating.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Dan B - I'm so happy that you and your little ones had such a great time with us and got to enjoy the pool area! It is a pretty great play area for children! I'm also really happy that you enjoyed our breakfast and that our staff was courteous and accommodating! We really hope to see you again soon! Erin Front Office Manager

"Best Best Western I've stayed in"

4
01/09/2016

Staying a Best Western can be a hit or miss, this one was a big hit. Very nice interior room, staff very nice. Two thumbs up on the managers happy hour during the week. Good way to chill out at the end of the day. Don't know when the next time i'll be in Fargo, but will stay here again if I'm ever up that way again. BTW - this is the first time I have ever written a review for trip advisors.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
JimBgoodman - Thank you so much for your kind words! I'm so glad that you took the time to let us know how your stay with us was, we really appreciate it! We love hearing from our guests, it lets us know how we're doing. We hope you'll be through again and we look forward to seeing you! Erin Front Office Manager

"Fun Weekend Getaway"

5
28/08/2016

Booked this hotel somewhat last minute and was pleased to find our room request of being on the top floor was granted. Hotel was clean, pool area was just perfect for our children. Staff were amazing - especially the staff member who asked pool guests if they would like new towels while she was refilling to towel cabinet. Very thoughtful. Breakfast was great, the area is on the small side, but it was a nice touch having "overflow" seating close by. Great décor and the perfect location for a weekend shopping trip! We will be back.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Krista N - Thank you so much for your kind words! We're really glad that we were able to make your stay with us comfortable and welcoming! Our staff knows how hectic the pool area can get and we like to make sure that everyone is taken care of. I will personally be speaking to the employee that was handing out towels to let her know how much her actions were appreciated. Breakfast can get a little full during peak times, which is why we have the overflow seating. I hope we see you again soon! Erin Front Office Manager

"Get yourself Spoiled!"

5
28/08/2016

What a Wonderful Hotel...great rooms, friendly and pleasant staff, very enjoyable complimentary snacks and drinks at evening time and a full breakfast in the morning. Highly recommended if you are in area.

"Good, comfortable hotel"

4
27/08/2016

First time staying here. Liked that our room was on the main floor with a door to the parking lot, very convenient for packing/ unpacking. Room was clean and comfortable. Nice little fitness room. The pool looked ok but was packed with kids although they do offer an adult time later in the night which is great. The breakfast was ok. They offer a few hot dishes, cereals, etc and fits most peoples' tastes. Check in was quick and efficient. Overall it's a good place to stay if you want a decent and affordable place near all the stores in Fargo. We were no further than a few miles from everything.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jeff S - Thank you so much! I'm glad that you found our hotel enjoyable and comfortable. Our pool area is pretty popular with our younger guests, so it can be quite busy on weekend nights. I'm glad our breakfast was satisfactory, we do try to make sure there is something for everyone, so I'm glad we didn't disappoint. We hope to see you again! Erin Front Office Manager

"From Michigan to Montana and back"

5
27/08/2016

Great room! Excellent accommodation for handicapped. One of the few times my husband had a shower on our 3 week trip. We stayed here both on our way to MT to return our grandson and on our way home. The pool was fantastic for a 7 year old to enjoy!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Karen B - Thank you so much! We're glad that we could be accommodating to your husband's needs and that your grandson enjoyed our pool area! We hope we'll see you again next time you're through the Fargo area! Erin Front Office Manager

"Good Place to Stay"

5
24/08/2016

We have stayed at this hotel many many times and really enjoy the location, the hospitality, the cleanliness and the option of rooms. We usually stay on the main floor that has door access from the parking lot which we love especially when we do lots of shopping. We have also over the years travelled with our dog and this too makes it easier to take her outside. Very happy with this hotel and will continue to come visit every few months. The only suggestion I have is in the king size room we stay in, the heat/air condition is situation at the window and the bed it right beside that which can make it uncomfortable with it blowing right in your face. It would be better to have the bed moved to the far wall next to the bathroom.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Lorenzoandbrandygirl - Thank you for your review! We're so glad that you keep returning to our property, your loyalty to both us and our brand is so important to us. We are happy that our location is comfortable to both you and your furry family, we want everyone to feel welcome! We hope to see you again soon! Erin Front Office Manager

"Fantastic hotel - Fantastic stay!"

5
24/08/2016

The decor of the hotel was wonderful - so many details involving the bear, elk, and moose motif, especially in the pool area. An amazing place for families to bring their children. Each morning included a fully equipped breakfast, including hot meats, eggs, bagels, yogurt, cereal, etc., including gluten free options, which was very important in for our stay. The whole hotel was immaculately clean, and accommodated both business people and families alike. We will definitely be staying here again, and will recommend it highly to everyone that we know.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Karen F - Thank you so much! Our Northwoods décor is pretty unique in the area and we're glad you enjoyed it! We do have a wonderful location for families, our water playland is designed with your kids in mind and our breakfast is a great way to start your day; with all the options you mentioned, there is almost always something for everyone. We are truly happy for your loyalty and we look forward to seeing you again soon! Erin Front Office Manager

"great for family"

5
23/08/2016

love this place, great pool for the family ,rooms are tidy and the breakfast is awesome. good location too .there was a little noise from the pool but it was not loud enough to stop us from sleeping .

"Great"

4
22/08/2016

Very spacious and comfortable. Although we didn't use it the pool was fantastic with many different water features. However, this does attract children and we recommend that children be placed on the first floor. They tend to run around all hours of the night and when in their room can be heard from the room below.

"Best Western Plus Kelly Inn & Suites"

5
21/08/2016

Excellent value. Complementary breakfast was very good. Rooms are very clean and beds are comfortable. Swimming available for all ages. Central location for shopping with easy access to major highways and interstates.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Glen Y Thank you for sharing with our Social Media family your great experience. We are so glad you enjoyed your stay. We hope your next stay is just around the corner.

"Good place to spend the night"

5
21/08/2016

Very well kept property. Got a good nights sleep and the complimentary breakfast was good. Next door to Johnny Carino's so convenient for dinner. The staff were friendly and helpful. Didn't use the pool so can't speak to that.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Markgac Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. We are looking forward to having you stay with us again.

"Best Best Western I've stayed at"

5
17/08/2016

The decor of the Hotel is so fun. The rooms and lobby are so clean. Breakfast was great and re-stocked all morning. I liked the information sheet we got at check in with all the info we needed. The breakfast menu & hours, pool hours, wifi password. Overall great stay. The pool is fun with all of the spray options. Not a quiet pool to relax in, but they did have adult hours after 11. Just the thing my girls needed after a long day in the car. Loved this hotel!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Melanie R - Thank you so much for taking the time to leave such a great review! We appreciate your kind words and we're so glad that you and your family had a great time with us! We hope to see you again soon! Erin Bear Front Office Manager

"Awesome hotel !"

5
15/08/2016

Great hotel! Room very clean! Room good size and bed very comfortable. Loved the vanilla coffee in room. Close to everything! Shopping and restaurants nearby and great log decor with cute bears on walls would definitely stay again. Thank you for the great stay!

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Simonenc7248BS Thank you for taking time to review your stay with us. I am very pleased to hear that you found our hotel to so comfortable and close to shopping. We are happy to hear you enjoyed the relaxing Northwood's décor. If you are traveling to our area again please don't hesitate to give us a call.

"Best Western Hotel Fargo North Dakota"

5
15/08/2016

Very Good Hotel would stay again. Very comfortable beds no noise got a good nights sleep. I will stay there again if i ever travel that direction. Had no problems whatsoever. The only complaint i had was the front entrance of the Hotel the Curb that surrounds the front lawn in the front entrance to Hotel Needs to be painted YELLOW so a person does not run their vehicle into the Curb. Other than that all was good.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Donald G Thank you for your review. We are glad to hear that overall your experience was positive. We are disappointed to hear that our parking lot lighting was not bright enough, we will be checking it. Thank you and look forward to seeing you soon.

"Great Hotel and Great Location"

5
13/08/2016

it is very clean, staff are very helpful, great pool and exercise equipment's good breakfast and close to restaurants. Easy to access from highway and airport. Close to West Access mall. . It is very quite and big rooms.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Thank you for taking the time to share your great experience with our social media family. We are happy to hear the our staff made you feel at home and that our location made it easy to get to business done. We hope to welcome you back in the near future.

"Nice hotel in a good location"

4
13/08/2016

We stay here whenever we travel to Fargo. Our room was spacious and very clean, with extremely comfortable bed. Hotel is located adjacent to a good moderately priced Italian restaurant, and is near all the shopping one would need. The complimentary breakfast is good with lots of items to choose from.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Thank you for taking the time give us your feedback about the stay at our hotel. I am glad you found out location so convenient to the mall and Carino's. We are glad you were able to take advantage of our hot breakfast and found the food to be tasty. Come back soon!

"Great Location"

5
10/08/2016

We loved our stay at the Best Western Plus Kelly Inn & Suites in Fargo Check in and out was a breeze.very cheerful staff. The room was very comfortable and clean. THank you we loved our time in Fargo if we are visiting Fargo again we will certainly stay at the Best Western Plus

"Great Hotel!"

4
09/08/2016

Stopped on our way through Fargo. Are fans of Best Western so checked this one out. Hotel décor surpassed expectations. Staff were extremely helpful and friendly (we did not have a reservation set prior to arrival).

"The only place we stay in Fargo!"

5
08/08/2016

This hotel consistently provides clean rooms, an entertaining pool area, and good food in the dining area. The staff is very accommodating and polite. Rooms are comfortable and quiet with a cabin type decor. Will definitely return here again!

"My Favorite Place to Stay"

5
08/08/2016

The Best Western Plus Kelly Inn is my favorite motel to stay in while I am in Fargo. The rooms are consistently clean and comfortable. The staff and maid service are friendly, very helpful and make you feel at home. The breakfast bar is very good and selection is plentiful. I highly recommend this motel!

"Good for kids"

4
08/08/2016

Aside from one grumpy front desk clerk, our stay was very good. The pool area is perfect for kids of all ages and the breakfast was more than adequate. The beds were great and the room was quiet in spite of the number of young children staying in the hotel. The rate was a bit higher than some of the newer hotels in the area but the pool and breakfast made up for that. The manger and most of her staff were wonderful. Very pleasant and went above and beyond.

"Great Stay"

5
07/08/2016

Enjoyed our one night stay at the Best Western Kelly Inn and Suites. They served a complimentary luncheon dinner plus the normal complimentary breakfast. The decor was outstanding, and would most definitely stay here again if we're ever back in the area.

"A+ Stay"

5
05/08/2016

Staff is very accommodating. My room is always nice and clean. Breakfast is great!!! Coffee pot in the room, and a fridge is a plus for me..I've stayed at this motel a few times and it is always my first choice when staying in Fargo...

"Normally A Great Place To Stay"

4
05/08/2016

When in Fargo on business this is a great place to stay. Rooms have high speed internet and a good amount of plug ins for all your charging needs. We stayed on the 3rd floor on my last visit thought it would be quiet. We forgot this is summer a parents are traveling with children. Unlike other Best Western Plus Hotels this one does not keep noise down in hallways after 9:00 or 10:00 pm. If you are looking for a quite place to sleep I would not recommend this Hotel. Also this hotel allows pets. As one that is allergic I will have to check out the room availability for switching rooms if I have to on check in.

"Friendly - Newly Renovated - Close to Shopping"

5
04/08/2016

We stayed one night Aug 2-3 2016 at this hotel. The exterior and interior were new clean and looked like all was recently renovated / updated. The staff were very friendly and they had both a 5p Manager's reception as well as the continental breakfast. Although the major shopping was not exactly walking distance, it was only a couple blocks from all the major West Fargo shopping like West Acres and the 13th ave strip. We didn't use the pool but it would very attractive for families with young kids since it is more than just a pool and hot tub. Lots of play structures around the pool for kids. Fully recommend it.

"Pleasant stay"

5
31/07/2016

competitive rates, clean, great pool for kids and very very nice staff. The breakfast was very good. There were lots of towels in the pool area. A minor repair problem was handled immediately. We felt is was a very good value staying here.

"hotel accomodations"

5
27/07/2016

Hotel staff were very nice and accommodating. The décor of the lobby and dining area were nice and welcoming. My room was clean and appeared to be well maintained. The room was quiet. The wireless internet was easy to access and the modem speed was good. The indoor swimming pool was clean and the water temperature was good. There was plenty of parking and the lot was well lit. Overall great experience and worth the price!

"Nice and convenient "

4
25/07/2016

Well located hotel just off I-94 in west Fargo. Well kept, clean; good breakfast . Not a risk. Well appointed indoor pool the kids will love. Inside and outside access to first floor rooms. Wood timber accents are nice touches.

"Nicest Best Western I have ever visited"

4
24/07/2016

This is a great hotel with a super friendly and helpful staff. I had drove overnight from central Oklahoma and arrived around 10:30am. I decided to ask if a early checkin was possible since I really didn't need to be on the road any more. I went for breakfast and returned around 11:30 to a welcome bed. The breakfast is terrific, if you have kids they will love the pool. The only thing I would change if I could was those little half pillows they have on their beds. Otherwise, I will probably just bring my own pillows next year when I'm back again to watch my son wrestle at the Fargodome.

"Nice stay"

4
17/07/2016

First time we have stayed in Fargo but I would stay at this hotel again. Like most Best Westerns they have great beds and a friendly staff. There was a craft fair going on and the staff was very helpful in telling us how to get there. Hotel was clean and the hot breakfast was very good.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
It was a pleasure to serve you. We are proud to offer great guest accommodations and customer service. Thank you for choosing to stay with us. See you soon. Lisa Amann General Manager Best Western Kelly Inn & Suites

"Restful!"

5
11/07/2016

Our family was making its way back from a trip to Yellowstone. After many hours in the car we made it to West Fargo. We talked to the young woman at the front desk, Kristina, and thanks to being part of the Best Western family received an upgrade. It was cool for two reasons. The whirlpool for the wife and a second TV for me. My Tigers were on ESPN and I got to watch them. One cool feature was two sets of doors, one to the outside and one to the inside. It made luggage so easy. The hotel was newer with a nice pool are my son enjoyed.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Tom P Thank you for taking the time to review your stay with us. I will let Kristina know that you were pleased with her service and enjoyed the suite. We hope you come back again.

"Amazing family hotel!"

5
10/07/2016

Fantastic hotel for families. The only question our kids had was "when can we go back?" Staff was exceptionally friendly. Breakfast was fabulous. Pool area was the real hit. We hadn't been to Fargo in awhile but we will definitely be back soon!!

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
cklassen101 We are elated that we have been voted number one by your kids. It brings us a lot of pride hear they want to come back Thank you for sharing your great experience. We hope the kids win out and come back soon!

"So blessed to be back."

5
06/07/2016

I do have to say the front desk staff was not as wonderful as the last time i was here, but.. I was on the bottom floor with outside entry. No bear out my window this time but more convenient. Room clean, smells fresh, I love this place. Romantic, relaxing, safe, AMAZING!!!! Worth ever penny, kids would love decor. I can't say enough except, stay here you will not be disappointed!!! Excuse my mess but i forgot to take pics before i got cozy!

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
KristiLynnK Thank you for your kind review, we truly appreciate it. We are glad to hear our hotel and staff were instrumental in making your stay a great one. We hope to welcome you back again soon!

"Definetly again"

5
06/07/2016

The best western chain is has been awesome so far. My family and our 2 dogs recently stayed in the one in Fargo. The staff was super friendly and helpful. The hotel was very clean. The breakfast was good. The pool was clean and huge. This is a great place to stay. We will be staying here again.

Lisa A, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Christina R Thank you for your kind comments regarding our friendly staff. I will be sure to pass your comments on to them. We are always please to be your first choice in hotels when staying in Fargo.

"Awesome pool area!!"

4
05/07/2016

The staff are very friendly. They serve hot foods for breakfast where the eggs are very tasty. We liked playing "spot all the woodland critters - in the decor". Best was the pool / play area. Wished they would have better water pressure on the 3rd floor. Overall we would definitely stay here again.

"Check in was very efficient, friendly and helpful,"

5
04/07/2016

Excellent location , friendly, efficient staff. Great breakfast with a lot of variety. Rooms were very comfortable, clean and quiet. Hotel was easy to get too and the free parking was a bonus. I particularly liked the fact that reward miles were easy to access and use,

"Great atmosphere, friendly staff"

4
03/07/2016

We stayed two nights at the Best Western while on vacation. The staff was very friendly and helpful. The room was attractive, well appointed and clean. Even though we didn't use the pool, it would be good for families with children to use. The only downside to this hotel was the complimentary breakfast. It was just OK, nothing special. A variety in the menu would help. But all in all, a great place to stay while in Fargo. I loved the décor with the bears climbing up the outside and the rustic furniture in the lobby.

"Beautiful hotel"

5
02/07/2016

My husband and I spent a Saturday night here for a quick getaway. The hotel staff was friendly and check in was quick. The hotel is perfectly located for shopping, eating out, the zoo or movies. We didn't use the pool but it looked clean and fun! Our room was beautiful! We got a king size bed with a Jacuzzi tub for a great rate and found it to be incredibly clean and spacious. We appreciated being to order in for supper and the hot breakfast available for free the next morning. We will definitely stay here again plus wouldn't hesitate to suggest this hotel to a friend.

"You will absolutely love this place"

5
02/07/2016

The entire staff is fantastic, making sure to say hello even just in passing. This is the funnest hotel, the attention to detail making it a 'hunting lodge' is amazing. In the rooms there are cheesy furniture with bears, moose, trout etc on the pillows and decorations. Just such a fun and relaxing place. Oh and the rooms are HUGE! So much room for activities!

"Super stay"

5
02/07/2016

We had an excellent 3 night stay here. The staff were all very efficient and gave very friendly service. We particularly enjoyed the hotel's wilderness decorum and the happy hour after a hard day's shopping. The breakfast included varied daily and was excellent.

"Fun pool for kids"

4
30/06/2016

This hotel is not glamorous or luxurious (the theme is sort of "North Woods" with lots of moose, deer, beavers, etc.) but has a great pool for kids (waterslides, etc.) and comfortable, clean rooms. We stayed here with our 2 littles (ages 6 and 2.5) and they loved swimming (it is only 3.5 feet deep at the deepest, however, so "swimming" with them proved difficult and turned more into "standing" with them). We stayed in a standard 2 queen room and it was clean with comfy beds. The only thing I found strange was that they provided bar soaps, shampoo and conditioner, but no lotion. I guess I've just never stayed at a hotel that provided the basics except for lotion. The guide book in the room did state that you could call down to the front desk if you needed lotion or toothpaste, etc. and it would be free of charge, but I figure they'd just keep it simple and have lotion in the room like everywhere else. Not a big deal as I had my own lotion, but just fyi. The complimentary breakfast was very good - omelets, bacon, breakfast potatoes, cereal, diy waffles, fruit, juices/milk, etc. We also appreciated that check-in was 3 pm and check-out was noon; many places are 4 and 11. Another great part is that Johnny Carino's is right next door and you can just dial room service to order from their menu (a menu was in the room), which we did, and it arrived in 20 minutes. Delish! All in all it was good, clean, nice pool. Nothing to write home about but certainly fit the bill.

"Good location!"

4
24/06/2016

Used our airmiles to book a whirlpool room for a nice weekend away without the kids. Very nice hotel and room and was close to all the shopping and restaurants we wanted to visit. Whirlpool tub was the shower/tub combo in the bathroom which was kinda odd to sit there and soak looking at the toilet. My husband moved the TV so we'd have something else to focus on. Lots of families staying there, they had a nice water park if you have kids!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Robs007 - Thank you! We're glad you enjoyed your stay with us. Next time you're in the area, we do have rooms that have that same whirlpool tub option in the same room area as the bed; no TV moving required! We hope to see you again soon! Erin Bear Front Office Manager

"Best Western Plus Fargo, ND"

4
21/06/2016

We checked for a hotel in the Fargo, ND while on our way West. We have had good luck with Best Western and saw the ad for this hotel in that search. It was right on our route and there was a room available. The price was reasonable and the hotel very inviting. Although it was in a busy area we did not encounter any interruptions to our sleep. The room was clean and comfortable and had good room, outlets, and other amenities. The breakfast offered a variety of choices and was good.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
r_m_wise - Thank you for your loyalty to Best Western and for choosing to stay with us! We know there are a lot of different choices in the Fargo area and we appreciate the business. I'm glad you found the room and the hotel itself to be comfortable and welcoming. We hope you'll stay with us again if you're ever in the area. Erin Bear Front Office Manager

"Fun pool."

5
21/06/2016

I was very impressed with the person manning the breakfast bar. When a herd came rushing in shortly after we arrived she kept items filled and the tables and counters clean. The garbage was emptied before it became overflowing. The pool was cute and had a couple of slides and other water features. The guy at the front desk was very friendly and helpful when we checked in. The hotel was decorated in a cutesy bear/lodge theme.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
mareka2 - Thank you! Our breakfast staff works hard to make sure that everything stays clean and full during breakfast hours. I will pass your comments on to her, thank you so much for noticing her hard work, I'm glad you got a chance to enjoy our water playland and that you enjoyed our lodge décor. We hope you'll visit us again soon! Erin Bear Front Office Manager

"Great Place to Stay!"

5
20/06/2016

The staff at this location are always so friendly and helpful. The hotel is always clean and even the pool area. The pool area always has a great supply of towels for the swimmers too! We always stay here when we are in Fargo.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jim-Geni H - Thank you so much for your kind review! We're glad that the staff you encountered provided great service and that you and your family got a chance to enjoy our water playland! We hope to see you again soon!

"Clean hotel but TERRIBLE service"

2
20/06/2016

At 3:00am, a banging noise started coming from the bathroom vent which kept us tossing and turning for the rest of the night. The fan wasn't on, it was something within the vents. In the morning, we advised the hotel staff about how something must be wrong with the ventilation, and the woman at the front desk simply responded, "Ok thanks." There were no questions, inquires, or any interest in helping to remedy the situation. Mechanical issues are one thing, but poor customer service is another. Do yourself a favor and look elsewhere.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ryan A - I apologize for the inconvenience you experienced during your stay. Our guests comfort is our primary concern and I am disheartened by the lack of care you felt during the check out process. We do feel terribly about the disturbance that woke you and rest assured we had our maintenance department take care of the issue. If you would like to give us a call at the hotel directly, we would love to be able to speak to you about this, and we hope that you'll give us another chance to provide excellent customer service. Erin Bear Front Office Manager

"Spaces are smaller than they appear in photos"

4
17/06/2016

For the first night of a long road trip, my boyfriend wanted to treat me to something special in his hometown. He booked the Horse Whisperer Suite. Living room, bedroom, coffee bar/microwave/fridge, plus 2 full bathrooms. The bath connected to the bedroom has a whirlpool bath that faces a double-sided fireplace (also visible from one side of the king bed) and a large separate walk-in shower. Sadly, the view is of the parking lot rather than the green space behind the property. The entire hotel has a North Woods theme and it's nice, but perhaps overdone. The rooms, as well as the pool area, are much smaller than they appear in the professional photos. Having said that, I must say that the room was clean, the bed was comfortable, and the staff was friendly.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
NerdyWoman - Thank you so much for your honest review of our property. We appreciate all feedback. We're glad you had a nice stay with us and we're sorry that some of our amenities and decor were disappointing. We hope you'll choose to stay with us again on your next trip through Fargo! Erin Bear Front Office Manager

"My Second favorite BW of all."

5
12/06/2016

The only thing that would make this BW better is having a lake to look out at from the room, and a spa just down the hall. But, the rooms are nicely decorated and large enough to move around. Not to mention enough electrical outlets to plug in all of your (and your families) electronics. Located just off the freeway, and too many restaurants nearby to choose from. Not that you have to go any farther than across the parking lot. The Italian nachos are amazing. Love this Hotel! The only place we ever stay when in Fargo.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Kathy D - Thank you so much for such a kind review! We strive to make everyone's stay welcoming and comfortable so I am very pleased that you had such a great stay with us! Thank you so much for your loyalty to Best Western and to us as well, we really appreciate you! We'll see you again next time! Erin Bear Front Office Manager

"Excellent all the way around"

5
12/06/2016

The hotel was very clean and it had good breakfasts every day and the hotel guests treated me the way I would want to be treated. We had a very comfortable and affordable trip because of you and your employees. Thank you. We will be staying again maybe next summer. Thanks again for help making our trip enjoyable and fun.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Mari C - We are so pleased that you enjoyed your stay with us and that our staff made you feel at home. We look forward to seeing you again next year and we hope we can exceed your expectations on your next visit! Thank you! Erin Bear Front Office Manager

"The BEST BW we have ever stayed!"

5
06/06/2016

This BW is the best we have ever stayed in. Friendly staff, immaculate rooms, great hot breakfast, great pool for kids. Grounds are well-kept and clean. The location is great with lots of food choices. No charge for our pet! And the room rates are more than reasonable!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Sandra K - Thank you for such a glowing review! We really appreciate the kind words and we are truly happy that you had such a great stay with us! We hope to see you again next time you're in the area! Erin Bear Front Office Manager

"Last minuet change of plans!"

5
03/06/2016

We are platinum members of BW and stay in a lot of BW+ hotels across Canada and the US. This is one of our favourites. King size bed/room, main floor, back door access to the parking lot and our car, terrific swimming area, manager's reception at 5-7 pm, decent breakfast, wonderful bed, and all amenities are first class. All of this at the AARP rate. We will be back!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jack B - Thank you! We're so glad you're pleased with our accommodations! We do try to make everyone's stay with us a great at possible! It's great to hear when someone has such a great stay with us. We'll see you again next time! Erin Bear Front Office Manager

"As always, great stay"

5
02/06/2016

Great stay, everything was clean, loved the water park for our kiddos, the breakfast was great. We had a slight problem with the shower not having any hot water, but other than that it was great. The ac worked well and kept us cool, the best part was the cleanliness as always, this is why we try to choose Best Western whenever possible.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Matthew S - Thank you so much for the wonderful review! We love knowing when we do things right! I do apologize for the hot water issue during your stay, was that an issue that you reported to the front desk? I don't recall any other issues with the hot water, but it may have been a room or shower specific problem. I'm glad it didn't detract too much from your experience and I certainly hope we'll see you again soon! Erin Bear Front Office Manager

"Hotel Guest"

5
01/06/2016

Truly enjoyed my stay at this Exceptional Hotel! Everything was perfect - it is a Very Clean, Comfortable and Well Attended to Hotel! The Bed was very comfortable & bedding linen and towels were Soft, Clean and Smelled Great! The Breakfast Offering was terrific and Hotel Staff was very accommodating!!! My only regret is that I did not arrive in time for the Managers Reception - I'll plan accordingly for my next visit! Thank you for the Nice Stay and Hospitality!

"Birding trip to east North Dakota"

5
31/05/2016

This is an excellent hotel and very convenient to our areas of birding. The staff helped with maps to the area and suggested places to visit. The hotel is located in a part of Fargo with many shops and amenities.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ellin L - Thank you so much! I'm glad your birding trip was a success and that we were able to help you find your way! Our location is fairly central to a lot of great dining and shopping in Fargo! We hope to see you again on your next trip through the area! Erin Bear Front Office Manager

"dining area"

4
30/05/2016

in our last stay, there was also a large group of students booked; when breakfast time came, it was notorious how not fully prepared the hotel is to handle such large groups; it took us, me and my wife, long time to get to sit and also to get through the line up to pick up food first, then drinks (coffee, juice); to get our toast made was also a ridiculous waste of time as toaster are right by where the food is served and anyone preparing toasts simply holds everybody else in line; maybe a larger area dedicated for such amount of people is in order.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Danio M - I do apologize for your dissatisfaction with our breakfast. We certainly try our best to satisfy everyone and it's disheartening to hear that our breakfast set up did not meet your expectations. We hope this did not detract from your stay too much and that you will give us another chance in the future to provide the excellent service that we strive for. Erin Bear Front Office Manager

"Best Hotel Ever if you have kids "

5
29/05/2016

Traveling home from Canada with our grandson, we wanted a fun hotel. This is the perfect place! I called while traveling to ask questions and the girl that answered was Very helpful and explained the kids pool and the hours. I was worried that by the time we got there at 8 the pool would be closed but they stay open till 11. They also have a game room. When we arrived, the same girl that I spoke with on the phone checked us in. Her name is Kim. Very friendly, fun, helpful, knowledgeable and answered all our questions and give us information on restaurants. Kim was absolutely wonderful and amount the best of any hotel we've ever stay at. She is an asset to your hotel and the chain of Best Western Plus Company. She should be a valued employee and given a raise!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
lynnjohnirons - Thank you so much! We are so glad that you had such a great stay with us! Our pool and game room are excellent to keep the kiddos entertained and it is conveniently open until 11pm for children but we also have extended hours until 12:30 for adults! Kim is most definitely an asset to our team, thank you so much for the recognition! I'll be sure to pass you kind words along to her and her supervisor! We hope we see you again next time! Erin Bear Front Office Manager

"Very nice!!"

5
27/05/2016

One of the best features of this particular hotel is the outdoor entrance directly to your room. I was also very impressed with the comfort of the bed. If you are passing through and need a place to stay don't second guess this. Thanks.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jaison M - Thank you! Our interior/exterior entrances are very convenient for loading and unloading and also for those with pets! Ease of access is important for a lot of our guests and we're proud to offer these rooms! We do hope to see you again the next time you're through Fargo! Erin Bear Front Office Manager

"No complaints, but nothing too exceptional"

4
25/05/2016

My family and I enjoyed our stay. (My wife and I, plus 5 year old and 8 week old daughters.) After some trouble with the front desk to get our reservation correct, we enjoyed our stay. The "water park" area was fun for my older daughter. She was just big enough to do it by herself. (Deepest part was 3 ft, 6 in). However, there is no "pool". It is just the water park. There is a small hot tub that wasn't working when we were there, but I don't like hot tubs, so I don't care. I wasn't able to play with my daughter as she could do it on her own and it would look weird for a middle aged man to be standing among a group of kids. No swimming for me. The food was great! The manager's reception was nice. Breakfast was delicious. The room was clean, the shower was warm, and the entire property looked good. We will stay there again when my younger daughter is big enough to play.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Logman01 - Thank you for letting us know about your stay! The comfort of our guests is the most important thing. I do apologize that you, personally, did not enjoy our pool area; the Beaverland water playland was definitely designed with children in mind. We are a pretty family oriented hotel and of course you would have been more than welcome to play with your daughter in the pool, though I do understand how that might have felt a little odd. I'm very happy that everything else was to your liking. We hope to see you again! Erin Bear Front Office Manager

"Very nice stay"

4
23/05/2016

Our family had a nice stay this year again at the Best Western Plus Kelly Inn Fargo. The pool was fun for he kids and he room was very clean. Staff was excellent. Breakfast was good. They seem very organized and aim to please. The price was fair for such a busy weekend as it was a holiday plus marathon weekend.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jason C - Thank you so much! I will pass along your kind words to the housekeeping staff, they will be pleased to know that you enjoyed the room! We do have a pretty amazing staff, thank you for that as well! We're glad you enjoyed your stay on such a busy weekend! We hope to see you again! Erin Bear Front Office Manager

"Awesome Best Western Kelly Inn"

5
23/05/2016

The Best, Best Western in the Midwest. I have stayed at many Best Western Motels and the Kelly Inn is by far the best. All aspects were top notch from the décor to the breakfast. I will definitely be going back.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Michelle R - Thank you so much for the compliments! We do strive to do our best and be the most welcoming that we can! We will see you again on your next stay with us! Erin Bear Front Office Manager

"Incredible and family friendly!"

5
22/05/2016

We were here for a family wedding, and as such also the half marathon, and had a fantastic time!! Spacious room (king with sofa), amenities like fridge and microwave, loved having sink outside bathroom, space for 3 year old's toys and for running around, loved the pool for kids, yummy breakfast with variety and extended hours on race day, tv networks offered variety like Disney Jr and Sprout (sorely needed when traveling with kids!), felt utterly safe and well cared for, extra pillows in room and didn't even have to ask front for more so I could prop up with pregnant belly, a/c unit used wall thermostat and was fairly loud which helped me out so much-- used to hotels where it doesn't work well, is on the unit itself, and is too quiet for me to fall asleep!-- staff was friendly and helpful, and banquet room was quite handy for wedding rehearsal dinner! Loved our stay. If we are ever back in Fargo, this is where we will go!!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Rochelle M - We are so glad to hear that you had such a fantastic stay with us! It's always great to hear when everything goes so wonderfully! I'm glad that your group enjoyed our meeting space for your rehearsal dinner and that the staff met all of you expectations! We look forward to welcoming you back when you're in the area again! Erin Bear Front Office Manager

"Wedding visit"

4
21/05/2016

We were in town for a wedding that was being held at a different hotel. Totally glad we stayed here! Service was good, breakfast was very nice, and the facility was great. The beds were super comfy and the room was nice and large.

"Passing through"

5
20/05/2016

Friends had recommended this beautiful hotel. We were fortunate to receive the last available room. The ladies at the front desk were friendly, as was housekeeping. Rooms - clean, comfortable bed & pillows. Loved the decor! Highly recommend staying here! ??

"Was here for country concert"

5
11/05/2016

We were very pleased with our stay at the best Western plus Kelly inn. This place is nicely located right off of interstate I 94 located in Southwest Fargo. The place is absolutely gorgeous with all of its woodwork and log cabin style of the decor! The rooms were very clean along with fresh bedding, HDTVs and also a complementary buy one get one drink cards for the adjacent restaurant to the hotel. The continental breakfast in the morning was spectacular which include sausage eggs, oh Mail English muffins donuts fresh fruit yogurts the list goes on. We were excited to see how many restaurants where within walking distance of this hotel but the best part about this hotel is the fact that it is pet friendly so you can bring your furry friend with you

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
jennifer j - I'm so glad that you enjoyed your stay with us! Our deluxe continental breakfast is a wonderful way to start your day! We have a variety of selections, something for everyone! Our proximity to Johnny Carino's is very convenient for our guests, they even do room service for us if eating in is what you'd like! And yes! Absolutely, we are 100% pet friendly! We believe you'll never be at home without your pet - and we want our hotel to feel like home; they are welcome in all guest rooms (we just want to know they're here so we can give them a treat and so housekeeping can be on the lookout for extra fur!) We hope you'll stay with us next time you're in the area! Erin Bear Front Office Manager

"Very comfortable; easy check in and out"

5
10/05/2016

I have stayed at this hotel many times and have never been disappointed. Staff are always friendly, the rooms are clean and comfortable, and the amenities are great! The continental breakfast is always very good. I will definitely stay here again.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Thank you so much for you kind words! We appreciate the praise for our staff! I will pass your comments on to our housekeeping department. Our deluxe continenal breakfast is always a great way to start your day with us, so I'm glad you enjoyed it! We'll see you next time! Erin Bear Front Office Manager

"Great hotel, until the morning"

4
09/05/2016

My boyfriend and I stayed here while we were in town for the Garth Brooks concert. The hotel was very clean and comfortable. I agree with other reviewers that the decor is better than that of most hotels. The bed was extremely comfortable. The only reason I did not give this hotel a 5/5 is because checkout is at noon and at 10:00 a.m. someone came to our door and knocked, I got up immediately to go see who it was and before I even got to the door the employee was letting herself in the room. She did not announce who she was through the door or give me enough time to even answer the door. She then didn't apologize for barging in she simply said "When are you checking out?" It is not acceptable at all that hotel staff let themselves in without announcing who they are and giving enough time for someone to answer the door. And we still had two hours before checkout time.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Laura Y - Thank you so much for taking the time to let us know about your stay with us. I am very glad that most aspects of your night were great but I do apologize for the interruption by housekeeping the next morning. We had a very busy weekend with the concert goers and it is not uncommon, in such a situation, for housekeeping to knock on doors as we do have a lot of guests that take advantage of our express check outs and leave without notifying the front desk. However, she should not have entered the room without announcing herself and an apology should have been the first thing she offered. I have spoken to her supervisor and this has been discussed with the employee. Again, you have our apologies and we hope it didn't dampen your experience too much. We hope you'll be back to see us again next time you're in the area. Erin Bear Front Office Manager

"Guest Request Ignored - Smoke Filled Room"

3
08/05/2016

Booked through Travelocity three months ago. Arrived at 4:00 PM. Entered the room and immediately smelled something burning. We narrowed it down to the microwave, so we unplugged it. Opened a window and returned to the front desk to let them know about the smell and ask maintenance to take care of it while we went out to eat and go to a concert. The front desk clerk (who later turned out to be the manager) eluded to the fact that the previous guest burnt popcorn really bad the night before (so they KNEW about it, but still rented the room out). We returned to the hotel at 11:00 PM (7 hours later). Microwave was still in the room, and continued to wafe out burnt odor. No effort was made to make the room more livable. I took the microwave to the front desk, since putting it in the hallway for the night probably wasn't a good idea. I asked the night clerk for a different room; property was all booked up. Asked to comp a few bucks off of our bill; offered a $25 off next stay (seldom make it to Fargo). Couldn't refund due to Travelocity prepay. Reluctantly spent the night at the hotel (whole town was booked due to concert). Wife got sick due to odor during the night. Manager promised to contact Travelocity the next morning and call us back. Still no call! Very apathetic manager. Disappointing service, despite this being our 6th time staying here. We will look elsewhere next time in town. Won't book hotels with Travelocity again either, since no way of comping a charge.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
jordan1900d - I do apologize, I am the individual you spoke with on Sunday Morning. I have submitted a report with the online booking party to issue you a partial refund on your stay but I have yet to hear back from them. Trust me, we are trying to make this right for you. I apologize for the lack of action the by the desk agent the night before, I have since spoken with her and the maintenace department for the way the situation was handled. Again, I am sorry for the disturbance and I hope you will give us another chance to provide excellent service. Thank you, Erin Bear Front Office Manager

"Work or play, great place to stay"

5
07/05/2016

Great place to stay. Excellent location for any experience in the Fargo - Moorhead area. A great Managers happy hour! Rooms have comfy beds and pool area is great for kids! Front desk staff are very pleasant to work with.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Chris S - Thank you! We do have pretty great staff and I am happy that you found our location convenient! We are pretty centerally located with many great restaurants and shopping nearby! We hope to see you again soon! Erin Bear Front Office Manager

"Garth Brooks concert"

5
06/05/2016

Went to fargo for concert and couldn't be any happier with our room. Staff was very kind very helpfull. Super nice hotel. Will be back but next time with the kids. They will love it. Nice and very clean. These people care you can tell.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ted M - Thank you so much for your kind words! You are correct, we care very much about the comfort of our guests and I am glad that we made you feel welcome! We hope you had a blast at the concert and we will see you next time, you can bring the kids so they can enjoy our Beaverland water playland! Erin Bear Front Office Manager

"Relaxing Lodge Without Breaking The Bank"

5
05/05/2016

If you want to feel like a millionaire with your own rustic lodge, this is the hotel for you.. The décor is well above average and the colours are very relaxing. We visited during the mid week so the pool was "private" with no other guests. We liked this location so much we asked to view a suite. I think we will spend a few days there this winter

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
DavePN - Thank you! We're really glad our hotel made you feel so welcome! Our decor and colors are pretty unique and we take great pride in the rustic feel! We do have a quite a few suites to meet a variety of needs so I certainly hope we helped you find a comfortable place to stay warm for a few nights this winter! We'll see you then! Erin Bear Front Office Manager

"prehospilal stay"

4
04/05/2016

The hotel was easy to find. I wish I could have tasted the night reception and day breakfast, both looked and smelled great. Room was up to bw+ standards, no surprise. The only negative was the bed, it was well worn on the facing side, but perfect on the other half.

"BW Goes Far to Impress in Fargo"

5
03/05/2016

We needed a pet friendly room....they do not charge for pets. Reserved a K/NS business plus room. It was very spacious and included a sitting area with sofa and coffee table. There was a shower/toilet room that had room to move around. Sink was extra long countertop was across from that door. Fridge and microwave. Closet too. Room was super clean, bed very comfortable (not too hard, not too soft, no body indents). Great internet access. Temp controls quiet. We had a room that had both an exterior door to car and interior door to hallway. Found it very convenient for taking pet outside as well as for us to have access to interior of hotel. Lobby is welcoming and had a lodgy feel with wood beams. Erin at front desk was very nice/knowledgeable at check-in. You are handed a menu with the hot breakfast items that will be available on the buffet each morning for that week. Morning staff at front desk and breakfast area was very friendly. We did not use pool but it sure looked like kids would love it.

""Very nice and rustic feel""

5
02/05/2016

Had a great time and thoroughly enjoyed our stay. The hotel was close to great shopping and easy to get back to. The staff were very friendly and accomodating. We really liked the bear theme and all of the great wood beams, etc.

"Had a great stay"

5
25/04/2016

The room we had was absolutely gorgeous, the kids loved the pool. It is perfect for their ages (1, 2, and 3). Everything about the hotel was great, the front desk staff were so nice, and the breakfast was good. We could have sworn we were the only guests at the hotel during our stay - we did not hear any noise from neighboring rooms or the hallway. Definitely looking forward to our next stay here!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
TinaBleecker - Thank you so much for your review! We're so glad that you and your family had a relaxing time with us! Our beaverland water playland is an excellent pool for young kids. Thank you for complimenting our staff, we are pretty proud of them, we have some of the best! We look forward to seeing you again! Erin Bear Front Desk Manager

"Absolutely wonderful hotel"

5
23/04/2016

Everything about this hotel was great. The rooms were large, clean and well furnished. The bed was great, the bathroom very clean. I was most impressed with the Managers Reception in the evening where they served appetizers and drinks to all the guests. The breakfast area was very nice and the selection very good. Our only complaint is that we were not told the hot tub was out of order when we checked in. We had to find this out after heading down to use it. They could have saved us the trouble of changing for nothing. Over all it was a very good stay

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Richard E - Thank you so much for taking the time to leave us such a nice comment! Our manager's reception is a pretty cool bonus for our weekday travelers! I do apologize that nobody told you of the hot tub at check in, we were trying to inform everyone at arrival. I will pass along your comments to our housekeeping staff, they do a wonderful job and they love to hear good feeback! Thank you again and I hope we see you again soon! Erin Bear Front Office Manager

"Lovely, cozy feeling"

4
22/04/2016

Loved the place as soon as we pulled up. Loved the theme from outside to the rooms! Staff was all very friendly. My only dislike was breakfast. It was lukewarm, the hash browns were soggy and the sausage was horrible. I threw it out and had yogurt and a banana. Such a disappointment considering it was so amazing otherwise. The hot tub was out of order and it would have been nice to relax in it after a long day of driving. We did go in the pool when it was just adult time. That I thought was very cool. Thank you.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Belinda M - Thank you so much for your kind review. We appreciate you letting us know that our breakfast could use improvement, we will take your comments and concerns into consideration. I am sorry for the hot tub being out of service during your stay, we're working as fast as we can to get it back up and running, but I am very glad that you were able to take advantage of our adult swim! We hope to see you again soon! Erin Bear Front Desk Manager

"Log Cabin Theme with water park"

4
22/04/2016

Really nice cozy log cabin theme with a nice fun pool. I was there for work, and had my son with me. The restaurant next store was an Alien themed pizza place with a nice arcade. The pool had a water slide, and a poolside basketball hoop. Nice place nice location lots of fun. The GPS will get you lost is the only bad thing call the hotel for actual address.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Trever W - We are so glad that you and your son enjoyed your stay with us! We do have an excellent location near many family friendly restaurants! We aren't the only Kelly Inn in Fargo, which can lead to some GPS location - if you're lost or confused with our location definitely give us a call! We are here to help! Our pool is also excellent for children and we're glad your son had a good time. We hope to see you again soon! Erin Bear Front Desk Manager

"A Real Gem!"

5
16/04/2016

From the moment we walked through the front door, we knew this place was special! From the cozy lobby to the fabulous pool, we felt we had entered a "resort". The room was gorgeous with every amenity and breakfast was great. They even offer family movies on Friday nights - something we did not do but loved the idea of it. It is right across the road from a plethora of restaurants so we did not have to take the car out.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Heather E - Thank you so much! We're glad you found our hotel to be comfortable and cozy. Our Beaverland Water Playland is an excellent pool for children and our Friday/Saturday movie nights are usually a pretty big hit. Thank you for taking the time to let us know you enjoyed your time with us and we hope to see you again in the future! Erin Bear Front Desk Manager

"The ultimate stay"

5
06/04/2016

We totally love this Inn. All staff is so friendly... Manager too. They serve appetizers an wine an beer fr Monday to Thursday fr 5pm to 7pm. Pet friendly which is a big plus for us especially for the inn being so nice and homie. One think we were a little disappointed in. We stayed there once b4 an loved the interior of the rm with the log beds and decor. We thought all rms were like that. Although the rm we had this visit was plain Jane. Was so looking forward to the kind of rm b4. I guess the nxt time we stay there, I will jst have to ask for the rms with the log interior. Besides that.....all was awesome. I would an have recommended this Inn to people without a doubt. Thank you everyone for a awesome stay once again. Keep up the job. Sincerely Dwayne n Trish An our boys

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
zeusnzor - We're glad you enjoyed your time with us even if the decor of your room wasn't what you were expecting. Every room is a little different and each floor has a unique theme - some of our suites are a little more like a cabin, perhaps you were upgraded the last time you stayed with us? Our manager reception is a great way to relax in the evening and our breakfast is a great way to start the day. We hope to see you and your pets again soon! Erin Bear Front Office Manager

"A perfect stay!"

5
05/04/2016

Our family of four stayed overnight here on our trip across country. We had stayed in many hotels before all best western and this one was by far the best! It is a very clean, beautiful hotel that makes you feel at home! Our two children enjoyed the water park like pool. We enjoyed the smiling friendly staff as we'll as the great free breakfast in the morning! We also he our two dogs with us and they loves the hotel as well ??

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Blake B - We're so happy that you and your family (and pet!) enjoyed your stay with us! We strive for that home like atmostphere so we are especially glad that you were comfortable with us, our top notch staff tries their best to make every guest feel at home. Our free breakfast is a great way to start the day and of course every member of your family (pets included!) are always welcome here! We hope to see you again soon! Erin Bear Front Office Manager

"My favorite Fargo motel."

5
03/04/2016

Never had anything but an enjoyable experiencehere. Our suite was very roomy with neat decor. Very comfortable bed. Coffee, tea, microwave fridge, coffee pot in room. Nice two person hot tub. Very good hot breakfast.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Lisa S On behalf of the entire staff and I would like to thank you for recognizing the fine service you received during your recent stay with us. It was a pleasure to serve you and your family. We are proud to offer a managers' reception Monday through Thursday from 5 to 7. We look forward to you staying with us again.

"Good motel for money."

4
02/04/2016

We really enjoyed the pool area of this motel. It has several activities for everyone to stay active and involved. The continental breakfast has hot items and for a free breakfast was really good. Rooms are clean and updated. We didn't have a lot of noise issues. No issues with staff being rude, etc. Would stay here again when in the area.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Susan B - We're really glad you enjoyed your stay with us! The pool is excellent for children (and adults!) of all ages and is great for keeping them entertained. Our deluxe continental breakfast is a very nice way to start your day with the hot menu items that are different each day! We are glad you stayed with us and we hope to see you again soon! Erin Bear Front Office Manager

"GREAT pool area"

4
28/03/2016

This is our third or fourth stay at this hotel. Our six year old loves the pool area and the activities. The continental breakfast has hot items and is very good. The hotel itself is very nice. On this visit, the heating unit in the room made very loud noises when it kicked on, but it was our only experience like that. Our shower head on this visit was a mere trickle as well and we've not experienced that before. Management was informed and I trust it will be fixed. The rooms are a standard size - not overly large, but comfortable. The beds are quite comfortable. A drawback, however, is the bedding. The top "sheet" is so slippery that it falls off during the night. If you're like me and cannot stand to touch the comforter in the middle of the sheets, you will not like the bedding system. It also frustrates me that hotels that are drawing cards to children with a great swim area have not installed swimming suits and life jackets drying racks. Instead, they're draped all over the bathtub and shower curtain rod and on what should be towel racks in the room, which make a terrible slippery mess in the bathrooms. We will definitely stay again, but maybe with my own blankets.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to forwarding our service and product. We will ensure your feedback will be passed on to all departments for improvement. I will personally supervise that all your other complaints are addressed and that everything commented on will be in order on your next visit. We look forward to welcoming you back then. Lisa Amann General Manager Best Western Kelly Inn & Suites

"Best Hotel"

5
27/03/2016

Love this hotel and the people there Beautiful hotel Great breakfast Loved the Managers special of snacks and wine Always stay at this location Attractive décor Like the fact that we had our own entrance/exit Asked for and received adjoining rooms

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Michelle A On behalf of the entire staff and I would like to thank you for recognizing the fine service you received during your recent stay with us. It was a pleasure to serve you. We are proud to offer our managers' reception and you were able to take advantage of it. We look forward to you staying with us again in the future. Lisa Amann General Manager Best Western Kelly Inn & Suites

"Short Stay"

4
24/03/2016

I arrived at 12:30am after a very long day driving, I found the night staff right there and had me registered and on my way to my room quickly. He explained the morning breakfast and check out time and I was on my way. The room was very nice ,clean and quite. Breakfast was really good and check out easy.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
MoosejawLeen We would like to thank you for taking the time to tell us about your satisfaction with our hotel and service during your recent stay at our Hotel. We are always happy to take a little stress out of a weary traveler's day. We are looking forward to serving you again in the future when you are in Fargo. Lisa Amann General Manager Best Western Plus Kelly inn & Suites

"A Great Best Western in Fargo"

4
19/03/2016

I stayed their twice in the last 30 days and found it clean, friendly, quiet with a very good free breakfast. The pool was very busy with lots of children but it didn't affect the rest of us. The staff is very helpful and very pleasant to deal with.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
habswest - Thank you so much for your comments! We're glad you enjoyed your stays with us. The pool is pretty popular with our younger guests and can get quite hectic, but I'm very glad it didn't effect your stay. Our staff is some of the best and we hope to see you again soon! Erin Bear Front Office Manager

"Bar None.best place to stay"

5
19/03/2016

You couldn't ask for more. Clean, friendly and meets your every need. The decor was outstanding from the front door in. The managers special on Thursday was a nice touch to a busy day. Breakfast was hot and lots of variety.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Paul L - Thank you for your kind words! Our manager's reception is a great way to unwind at the end of the day and we are happy to host this Monday - Thursday every week. Our outdoor decor is a point of pride with us so we're really happy that you liked it! We hope to see you again soon! Erin Bear Front Office Manager

"Clean and pet friendly"

4
15/03/2016

Nice to have an access door from our ground level room directly outside to our car for packing and unpacking. Yet, there is still the hallway access from our room down to the breakfast room in the morning. Pet friendly and no extra fees for the puppy staying with us. Well done

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
overthehill007 - We are indeed pet friendly and those exterior doors are certainly nice! We are glad that you and your pup had a great time with us and we hope to see you again soon! Erin Bear Front Office Manager

"Best Western in Fargo, ND."

5
11/03/2016

The Best Western in very well located near the Highway 94. It was our 3rd stay. We love the log cabin design, the pool, the proximity to good restaurants and services. The receptionist even recognized us from our last visit. Very charming.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Cynthia M - Thank you so much! We're glad you've enjoyed your stays with us and that you continue to visit when you're in the area! We'd love to see you again. Erin Bear Front Office Manager

"Great pool that would be fun for kids"

5
07/03/2016

We had a King Suite which was nice. Had a couch and a large whirpool tub. Our friends reserved a larger suite room that was beautiful with a fireplace, 2 bathrooms, a bar area, and lots of room for all of us to congregate. Everything was clean and nice, and the staff was all very nice and helpful. We didn't have kids with us, but the pool looked like lots of fun for the kids. Lots of fun water features, etc. There is no restaurant in this hotel, but it is walking distance to a few places. We did not try the breakfast.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
shaleighdo - Thank you much for your review! We are glad that you and your friends enjoyed your stay with us! And next time, yes, bring the kids! Our Beaverland water playland is a great time for children! We hope to see you again soon! Erin Bear Front Office Manager

"Very Noisey"

2
07/03/2016

Probably a good motel if you have kids that stay up late and like to run around and slam doors. Poor if you want peace and quiet after 10:30. Rooms are not very quiet. Outside rooms on ground floor you get a double whammy. Noise from vehicles and people in the parking lot. We had a noisy vehicle starting and idling a couple of times. finally went to the desk and requested a different room. (down grade but at least quiet) until the herd of minions wake up at 7am and start making noise in the halls

"Skip the Breakfast"

4
27/02/2016

The rooms at this hotel are very well appointed, the staff is great, and the manager's reception was exceptional. The quality and variety of beverages were better than most hotels in which we've stayed. Breakfast, on the other hand was sub-standard. The eggs weren't really eggs and the breakfast sausage more closely resembled bologna. The warming pans didn't do their job, so breakfast was the low point of this visit.

"Rustic Luxury"

5
26/02/2016

A terrific place to stay in Fargo. Decor is log cabin luxury. Staff is excellent. Professional yet caring and friendly. Manager reception from 5-7 features beer and wine and snacks. Beautiful rooms with excellent beds. Close to tons of shopping. I definitely recommend .

"Trip stop"

5
16/02/2016

The past 6 years we have stayed at this hotel 3-4 times most months and have NEVER been disappointed. We are always treated royally by the staff, the rooms are immaculate and cozy, hot breakfasts are delicious and the décor is charming. Our Westie is always welcomed and even supplied treats. We are spoiled and I would change plans before selecting another hotel!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Judi B - Thank you so much for you kind words! We love having you (and your Westie!) stayand we are glad we make you feel comfortable here with us! We'll see you on your next trip! Erin Bear Front Office Manager

"REALLY DOG FREINDLY"

5
13/02/2016

We were very happy to have a couples Anniversary weekend Staycation near home, but also our dogs were allowed to be in the ROMANTIC JACCUZZI SUITE. Often hotels say they are PET FRIENDLY BUT then limit you to the smoking or queen suites with no extra features. Or they have a weight limit rather than based on behavior. THEY WERE VERY ACCOMODATING TO OUR TWO 65 POUND BOXERS, WELCOMED WITH TREATS.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Tricia B - Thank you so much for your comments! We love pets and consider them part of your family and all family members deserve the best! I'm glad we could help make your staycation great for you and your furbabies! We hope to see you next time! Erin Bear Front Office Manager

"Best hotel I've stayed at in a long time!"

5
12/02/2016

I was here one night during the week. The hotel was so comfortable, great beds, clean and appealing room and the staff was excellent. I enjoyed the manager's reception in the evening. That was a notch above! The staff was so friendly, I really didn't mind being away from home!! Thank you for a great stay.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Bellevedere2016 - We are glad you had such a wonderful stay with us and that everything was to your satisfaction! The manager's reception Monday - Thursday nights is a wonderful bonus, I agree! We do have quite an awesome staff and I am glad that you found everyone to be friendly! We hope to see you again soon! Erin Bear Front Desk Manager

"Fantastic Stay!"

5
11/02/2016

I stayed here with family for two nights and we loved this hotel! The rustic lodge theme carries over from the lobby to the rooms. Our room was spacious and spotless, and also extremely quiet. Breakfast was included and there are complementary snacks and beverages each evening during the week. Staff was friendly and helpful. I travel frequently and this was one of the nicest hotels I have ever stayed at.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
BCTE4 - Thank you for your kind comments about our hotel. Our lodge theme is pretty unique, each of our floors has a different animal theme that does carry over into the rooms on each floor. Our Mon-Thurs manager's reception is a nice added bonus for our weekday guests and we are so glad you found our staff accommodating. We hope that on your frequent travels we have the privilege of seeing you again! Erin Bear Front Desk Manager

"Homey!"

4
08/02/2016

This is great place for families with smaller children. My almost 13 year old was a little bored by the pool area, but my younger son enjoyed it! Fairly quiet, could hear some running in the halls on the floors above us. Beds are above average but kind of hard. Pillows are nice, water pressure in the shower is good. Rooms were clean. All in all, I think we would stay here again.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Mary R - Our Beaverland Water Playland is a great swimming area for kids and I'm glad that your son enjoyed it. We hope that overall you had a great time with us and we look forward to seeing you when you're in the area again. Erin Bear Front Desk Manager

"my stay at the The Kelly Inn Best Western Fargo ND"

4
05/02/2016

Staff very Friendly, Rooms very Clean Business office well organized. I had a question about the computers and printers in the Business center, The young lady on duty was very helpful and Professional. I sayed there 5 days. I do'nt now if this young lady is a MGR or not, but she should be. I plan on Staying Again. I will get her name and give Her the recognition she deserves. .

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Frank R - Thank you for your kind comments! You can be sure that we will recognize the hard work of the desk member that helped you, we believe we have the best desk team of anyone! If you get her name on the next time you're with us, please let us know - we love being able to personally recognize someone for going above and beyond, it's what we strive for! We'll see you again! Erin Bear Front Desk Manager

"Wonderful!"

5
05/02/2016

I have stayed at this hotel twice and have been pleased with both visits. I had a suite the first visit and a standard room the second time. The décor is beautiful with the outdoor theme and the pool and hot tub were very relaxing. The kids had a great time with the miniature water slide. It was also very important to have a place to stay that allows pets. The breakfast served had many choices.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Sherryl S - Thank you for all your kind words! We're so glad you and your family have enjoyed your stays with us! The Beaver Dam Water playland is very fun for kids of all ages. We are always welcoming to furbabies of all kinds! We hope to see you again soon! Erin Bear Front Desk Manager

"Comfortable beds!"

5
29/01/2016

Staff is very friendly and helpful. Comfortable beds, nice size bathroom. Microwave and refrigerator is always appreciated. Enjoyed the breakfast. Easy to get to from the Interstate. Will stay here again!

"Best ever!"

4
29/01/2016

I've never had a better staff ever! They went above and beyond to make sure our stay was the best. Even the cleaning staff were very nice! The hotel itself was beautiful with big clean rooms and they're pet friendly! The pool is the best kid themed pool we have ever visited and our 2 year old son had a blast.

"Nicest staff and the most comfortable beds"

5
28/01/2016

I always stay here when I'm in Fargo overnight. The staff is always accommodating and they have the most comfortable beds ever. The breakfast is very good and they keep everything well stocked so you never have to worry about them running out of anything. Location is most convenient from I-94 and West Acres Shopping Center besides the many restaurants and bars that are all very close. Very nice! Highly recommend!

"My go to place in Fargo"

5
26/01/2016

When staying in Fargo to visit my College children, we always stay here. It is easy to get to off the freeway, the decor is pleasant. the rooms are comfortable. My only suggestion would be to mount the televisions on the wall a foot or two higher with a pivot, so they would be more comfortable to view the bed or desk area. Another plus for this hotel, there are enough plugins for chargers, CPAPS, ect. on both sides of the bed. THANK YOU!!!!

"The best place to stay !!!"

5
23/01/2016

The Kelly Inn in Fargo, ND is an example of how a first class hotel should operate. The staff is always cordial and hellpful, the rooms are spotless and the decorating is top-notch. We always plan our trip around staying there enroute.

"Great place!"

5
18/01/2016

I enjoyed my stay so much that I went out of my way to travel back to Fargo the next evening so I could stay there a second night. Because I was staying for business I could have stayed at any of the hotels in the area.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
MARY B - We very much appreciate your loyalty and are so glad that you had such a great experience with us! Thank you for your kind comments and for your return visit! We hope we see you again the next time you are in the area! Erin Bear Front Desk Manager

"Peaceful Quiet Comfortable Place to Stay"

5
16/01/2016

Received a very warm welcome upon check in. The clerk helped to change my room so I was on the First floor with a room with an outside outlet. The over night temperature was -10 below F. I checked into a room with a king bed and was not disappointed. The room had a sitting area away from the bed so was able to get my work done. The outlets were readily available for all my electronics. I recharged al my equipment. I booked my stay right with the hotel and was given a rate that beat the internet.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jim_Grupp – I'm very glad we could accommodate you with an outside entrance on such a cold night! That quick entry is really nice in the winter with the exterior outlets right there. We try to be as accommodating as possible for our business guests so easy accessible outlets in the room are important, so thank you for pointing that out! We appreciate your comments and look forward to seeing you again! Erin Bear Front Desk Manager

"Family get away with a toddler"

5
14/01/2016

This is a great hotel for family's with young kids ... The room was clean .. Check in & check out was fast ... The breakfast as wonderful & the lovely lady who keeps it stocked is so nice ... Pool was great & our little guy had a blast ...We had a very small complaint that the heat / air conditioner was crazy loud when it kicked in ( thought a plane was landing in the room )... Highly recommend .. We will forsure book again .. Winnipeger's

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Lana L – Thank you so much for letting us know that you enjoyed your stay with us! I'm glad that our breakfast host took such good care of you and that your little guy had so much fun in our water play land! It's a great asset to the hotel and is an excellent pool for children. I do apologize for the heating unit; sometimes the motors get a little cold in the winter and can get kind of loud. We always appreciate our Canadian visitors and we hope to see you again soon! Erin Bear Front Desk Manager

"We were on route home after a month away."

5
05/01/2016

We had stayed in the Kelly Inn , Billings Montana the night prior to Fargo and felt right at home as the decor and furnishings were similar. Not only that, we were given the very same room number! good karma.Great stay in a comfortable room. We had a super dinner at the Italian restaurant next door. The hotel staff were friendly and welcoming. For sure we will stay here again. Linda and Ed

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Linda L – I'm so glad you enjoyed your stay with us! Quite the coincidence being put in the same room number, I hope your puppy wasn't too confused! We are very similar to the hotel in Billings and I am glad that you found the décor comfortable. Johnny Carino's right next door is a definite bonus to our hotel, their food is always a hit. We hope to see you again when you pass through the area! Thank You, Erin Bear Front Office Manager

"Great time in Fargo ND"

4
01/01/2016

Despite the cold temperatures and snows of the season, Best Western folk of Fargo North Dakota make you feel warm and welcome. We were treated to a social hour with beverages and appetizers as part of our stay. It was a pleasant surprise after driving in the winter just before Christmas to sit, relax and relate with fellow travelers. Oh yes, as always the room was clean and welcoming as well.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
An2nek Thank you for your kind comments about our welcoming staff! We're so glad we could help you relax after a day of winter driving with our evening manager's reception; it's always a big hit with our road weary guests during the week! We appreciate the time you've taken to let our social media family know about your stay! We hope to see you again soon! Thank you again, Erin Bear Front Office Manager

"Great Fargo Hotel"

5
22/12/2015

I stay at this hotel whenever I go to Fargo, and have never been disappointed. The staff is friendly, the rooms are clean and comfortable, and even the amenities are well-maintained. There is really nothing negative to say, which may be why their main entrance is decorated with awards they have won.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Donna D We would like to thank you for recognizing the staff's continued efforts to keep the hotel clean and friendly. Thank you for your loyalty and coming back each time you are in Fargo. Lisa Amann General Manager Best Western Plus Kelly Inn & Suites

"Good stay"

3
21/12/2015

The front desk staff was informative and helpful. We brought our 2 dogs and we loved that there was an outside door and a hall door. That was so convenient. The pool was fun and the breakfast was great. The only complaint I had about the breakfast was when I asked if the sausage or hashbrowns were gluten free they were not sure if it was. Kitchen help should be aware of those things these days. My other complaint was the sheets and blankets were washed in detergent with a scent or maybe it was the fabric softener. I had a hard time sleeping because of the smell. Unscented detergents clean just as well as scented and then people like me arent bothered by it. If you change that, I'm sure we will be back some day.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
fugi2015 Thank you for sharing with our Social Media Family your positive comments on your recent stay with us. We are glad you were able to take advantage of some of our most requested amenities such as the hot breakfast. We will defiantly look to the manufactures for the gluten free status on all the breakfast items and not just the labeled items. Thank you for letting us know where we can improve our experience. We look forward to you staying with us on your next trip to Fargo Lisa Amann General Manager Best Western Plus Kelly Inn & Suites

"... "free upgrade from time to time""

5
13/12/2015

I have to admit i do stay at the Best Western Kelly Inn at Fargo every time i visit Fargo, therefore i am somewhat bias to this Motel. So for those of you who visit the area frequently and even occasionally, i highly recommend making your reservation here. the staff is always top-notch, and when the Motel is near full booking, they quite often will provide me with a free upgrade to a suite room or a whirlpool equipped room, etc.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Donald H On behalf of the entire staff and I would like to thank you for recognizing the fine service you received each time you stay with us. We are glad you found your room upgrade fun. Your continued commitment is greatly appreciated.

"Great Experience"

5
11/12/2015

Very cozy decorating, wonderful variety for breakfast, super clean and extremely friendly staff, Close location to restaurants, Mall. Actually within walking distance. Offered numerous follow-up messages on line approaching the time of the stay.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Coleen E Thank you for taking the time to write a review on our hotel we appreciate hearing from our guests. We are glad you found our location to be convenient and were able to take advantage of it. The variety of restaurants and stores that are in close proximity to the hotel is endless. The décor definitely takes a little stress out of traveling. See you soon!

"Baby Shower & Stay"

5
07/12/2015

After looking all of the Fargo-Moorhead area for a place to host my sister's baby shower, we chose this motel. We couldn't be more satisfied with the conference room, staff, room to rent for the night, and the pool. The conference room was nice and large with plenty amenities and we were able to bring our own food in. The beds were nice and comfy and rooms decent size to stay in. I would definitely host another event here in the future and we will definitely be coming back to stay the night when in Fargo, again!!!

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Heather H We would like to thank you for taking the time to tell us about your great experience you had hosting your sisters' baby shower. Thank you for recognizing our staff and their efforts to provide great customer service. We look forward to your return in the future for another enjoyable weekend.

"Great stay as always!"

5
02/12/2015

This hotel has always provided an excellent experience every time we go to Fargo! We have always been disappointed when they are full and we have had to stay somewhere else. They had upgraded us to a suite with a king bed and a sofa sleeper. But after seeing the sofa sleeper, we felt it would be too small for our daughter and granddaughter who were joining us the next day. They switched us back to a room with 2 queen beds with no hassles.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Sheila S On behalf of the entire staff and I would like to thank you for recognizing the fine service you received during your recent stay with us. It was a pleasure to serve you. We try in every way possible to make each guest experience a memorable one. Thank you for being one our most loyal customers we couldn't do it without you. Lisa Amann General Manager Best Western Plus Kelly Inn & Suites

"Nice clean hotel"

4
26/11/2015

Rooms were clean, staff was friendly and courteous. The buffet breakfast was excellent with a good selection of foods. Located centrally to all the shopping in Fargo. Good value hotel, with many restaurants nearby within walking distance.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ryleesportsframing, Thanks for all your wonderful comment. Glad to hear you enjoyed your stay and our deluxe continental breakfast. Best regards, MeMe Meskell Front Office Manager

"Clean and a great value"

5
25/11/2015

The entire hotel is very clean and well kept. Nice rooms, friendly staff, a great value! My first choice to stay in Fargo, ND. Very nice complementary beer, wine and snacks in the evening, and a nice breakfast to start the day in the morning.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Roger, Thanks for all your wonderful comments. So glad you enjoyed your stay and we look forwarded to seeing you again. Best Regards, MeMe Meskell Front Office Manager

"great for travel"

5
23/11/2015

It is very clean in all areas and the staff are great. The manager's app's are good and the wine selection too. Only complaint would be that the fitness area could use an update to get rid of the carpet.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Zoey, Thanks very much for your feed back. So glad to hear you enjoyed the managers reception.Hope to see you again soon. Best Regards, MeMe Meskell Front Office Manager

"Best Western Plus Kelly Inn & Suites"

4
23/11/2015

Well I was very excited to stay at this hotel because of the great reviews and also have stayed at several Best Western properties thru out the state and am a Best Western Rewards Holder and we have found them to be very comfortable and with great customer service and great breakfast,When we got to this destination though the place appeared to be very nicely decorated and comfortable however we ended up having to switch hotels because the front desk person would not allow us to pay for our room stay with cash. They said it had to be on a credit card, We had the full amount to pay for it just not on our card because we were under the understanding we could pay in cash when arriving and were from out of town but they wouldn't allow that. So we ended up staying instead at a hotel in moorhead for about 1/2 the price and also they offered a comedy show at that one so was a much better deal. I feel bad I cannot give this hotel a great review. I would have liked to, It appeared visually to be a nice place but their customer service is lacking in that they should allow cash as a form of payment. So just be prepared when staying there to keep enough money on your credit card.- (This is the review I had originally posted but since this happened the manager called to make this right and told us that their employee should have accepted cash and known better, It was just a mistake by one of the employees working that day who was misinformed and that they would issue a discount if we stayed with them next time we came into town, So I gave them a better review. The customer service from management and quick reply to our situation was very good. I guess it just depends on who you encounter when you are checking in. But the manager did call to make things right with our situation. Cannot give them a perfect stars cuz of what we encountered when trying to stay there but will say their management atleast is very good.)

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jeff N Sally C Thank you for taking the time to write a review on our hotel we appreciate hearing from our guests. We try in every way possible to offer the finest customer service to each and every guest . In your case we are sorry our corporate policies on renting a room does include a valid credit card. I am so happy our staff was able to call around and find you accommodations at an alternate hotel that can accept cash without a credit card guarantee. Again thank you for your valuable comments we will be sure to use them for training. Lisa Amann General Manager Best Western Plus Kelly Inn & Suites

"Best Western Plus Kelly Inn & Suites"

2
21/11/2015

Well I was very excited to stay at this hotel because of the great reviews and also have stayed at several Best Western properties thru out the state and am a Best Western Rewards Holder and we have found them to be very comfortable and with great customer service and great breakfast,When we got to this destination though the place appeared to be very nicely decorated and comfortable however we ended up having to switch hotels because the front desk person would not allow us to pay for our room stay with cash. They said it had to be on a credit card, We had the full amount to pay for it just not on our card because we were under the understanding we could pay in cash when arriving and were from out of town but they wouldn't allow that. So we ended up staying instead at a hotel in moorhead for about 1/2 the price and also they offered a comedy show at that one so was a much better deal. I feel bad I cannot give this hotel a great review. I would have liked to, It appeared visually to be a nice place but their customer service is lacking in that they should allow cash as a form of payment. So just be prepared when staying there to keep enough money on your credit card.

"Vacation "

5
20/11/2015

My husband and I were on a 6 week road trip across multiple states and this was by far the best place. The staff was friendly, the room was VERY nice, the whole facility was super clean, to include the laundry, and the managers welcome was fabulous. This is the first best western I've stayed at in a long time, but if others accept pets, I will definitely look them up again as we travel often.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Deanna M, Thank you for all your wonderful comments. So glad you got to experience fargo and our wonderful hotel. If your ever through this way again we love to have you stay again. Best Regards, MeMe Meskell Front Office Manager

"nice place to chill out"

5
19/11/2015

this hotel was so friendly and cozy and the room was nicely decorated and very clean. The manager's reception with beverages and snacks each night a very nice touch. Breakfast was varied and good and well staffed. Easy to find as it is right off 94 and very close to the West Acres mall for shopping and eating on a rainy day.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
diane d, thanks for staying with us. So glad to here you enjoyed your stay. The managers reception is a nice touch and we do have a wonderful breakfast. Glad you got to experience both. Thank you for all your wonderful comments and we hope to see you again soon. Best Regards, MeMe Meskell Front office Manager

"Best Western Kelly Inn Plus"

5
12/11/2015

Excellent service, always greeted warmly at check in and when I call for a reservation, they have my info & preferences storedso all I need do while driving is hit speed dial. this is the only hotel that consistantly offers a welcome treat bag and their weekday manager special of snacks is awesome! love the log lodge decore and rooms are always immaculate.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Judi B, Thank you for all your wonderful comments and we are so glad to have you as a vauled guest. Glad to hear you enjoy the managers reception. We look forwarded to seeing you again. Best Regards, MeMe Meskell Front Office Manager

"Great Visit To Fargo"

5
10/11/2015

Great visit. We had wheelchair accessible room. We have stayed at many hotels that say they have wheelchair/handicap accessible rooms, this truly was what it said. Large and comfortable room. Bed was very comfortable. Friendly & helpful staff. Breakfast was awesome, not just toast and juice. Had awesome choice of food to choose from. We didn't a chance to use pool area but it looked like all were having fun. It did look quite crowded Saturday afternoon. It has excellence choices of area restaurants and Johnny Carino's delivers to hotel. We met up with our sons family at hotel who were pleased with hotel and location.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jeanne S, So glad you found the room comfortable for you and your family. So glad you enjoyed your stay with us. Hopefully next time you will get to experience the pool area it is a very fun spot for families. Thank you for all your wonderful comments and hope to see you again soon. Best Regards, MeMe Meskell Front Office Manager

"Great staff, excellent kids' pool area, decent FREE breakfast"

4
03/11/2015

I would definitely stay at this hotel again if in Fargo. The rooms were very nice, clean and updated. The staff was very helpful. I was seriously impressed by the kids' indoor pool area. It was huge with every kid staying at the hotel and hosted water features, 2 small slides, and miniature lily-pad water obstacle course. Our three-year-old loved it and had such a good time he cried when we left. Apparently this indoor pool area of the hotel is also popular amongst locals and neighboring townsfolk, as there was a kids' birthday party being hosted there that night if that's any indication of the quality of enjoyment associated with this aspect of the hotel. There is also a number of floaties for parents who have children too young to swim. The hot tub has a decent view of the kid's area which is well-thought out. The breakfast was a little either overdone or parts of it were reheated. The eggs were powdered eggs, but weren't too bad. The had toast and I think I remember some bagels and different kinds of mini muffins. Orange juice, apple juice, coffee. The sausage (which I can't remember the name of...uh basi or something?) was very dry and tasted almost as if it had been reheated from a previous day's breakfast. It may have just been that they were overcooked, not sure. Flavor was decent.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
spencer j, So glad you and your family enjoyed your stay. The pool area is very awesome spot for kids with many things to do. Glad your little guy had fun. Thanks for all your wonderful comments. I do apolgize about the breakfast and i have past on your cocerns to our breakfast staff. Safe travels to you guys and if your ever are in fargo again we would love to have you again. Thanks MeMe Meskell front office manager

"Great first visit to Fargo!"

5
27/10/2015

Easy to find...great locacation ...and was very impressed with this hotel! The staff, the facilities, the breakfast ...all was terrific. I was fortunate to be upgraded and the suite was beautiful and very spacious, complete with fireplace and whirlpool tub. Thank you!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Robin L, So glad to hear you enjoyed your stay. Your welcome for the upgrade and glad you found the suite to your liking. We do have beautiful suites here. thank you for all your wonderful comments and hope to see you again, thanks MeMe Meskell front office manager

"Good place to stay"

5
27/10/2015

large quiet rooms, very well kept, the king rooms have a couch and table, the bathroom/tub is in its own room, sink and vanity is in open area which helps when two are getting ready, courteous staff as well good breakfast selections

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Mldbad, glad you enjoyed your stay. thanks for all your wonderful comments. we hope to see you again soon. thanks MeMe Meskell front office manager

"Very pleased"

4
25/10/2015

This is quite simply a very nice family hotel. Our son and guests loved the pool area and the room was inviting. The dedicated indoor and outdoor entrance for the first floor rooms was definitely a plus. All in all we were very pleased and would stay again.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ndvorak, thanks for all your wonderful comments. The first floor rooms are very covient and are a plus with the inside and outside entrance. Glad your family and friends enjoyed the pool area. We look forwarded to seeing you again. Thanks MeMe Meskell front office manager

"Here for Taylor swift"

5
23/10/2015

I knew I liked best western. That's why I stayed with you. I know there are other options in town but I prefer you. The price was fairly good. We first had a room on the third floor but we could hear the pool noise so we asked to be moved to a different room and that was much quieter. The room size was average. Good enough for us. The front desk staff was very friendly. They answered every question that we had and that was good. The breakfast was very good but the omelettes could taste better. On the second day, I wanted a waffle but the lineup was too long. I asked the girl for a cinnamon bun and she went to the back and got me one. They had muffins, bread and yogurt and everything else you could imagine. Let's just say it was a really good breakfast. The maids were even friendly. I asked them for a laundry bag and they gave me one. I might consider staying with you again but I do sometimes stay at other chains. It was very clean but the managers reception was nothing to brag about. Basically taco chips and snacky things. Not what I was expecting. I also liked the log cabin feel. The hot tub was very hot.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
mbark, So glad you chose to stay with us. Our staff is very accomodating and glad you got to experience a great stay. Thank you for all your wonderful comments and we look fowarded to seeing you, thanks MeMe Meskell front office manager

"Love this place! "

5
23/10/2015

Beautiful decor, friendly staff, and wonderful to our pets (they each received a welcome gift)! First floor rooms have an outside entrance, so the dogs didn't have to go through the motel. Breakfast and nightly Manager's Reception were an added bonus. Highly recommend!

"Great Hotel"

5
21/10/2015

We got this hotel room last minute and it was wonderful. The kids enjoyed the pool and the log cabin-ish décor. The hotel was clean and the beds were comfortable and the hotel staff friendly and helpful. The breakfast in the morning was also good. It was a much needed, restful stay.

"Great hospitality hotel!!:)"

4
19/10/2015

My sis and I took our niece, her friend and my granddaughter to the Taylor Swift concert at the Fargodome. The hotel was so accommodating and we had a really pleasant stay. Our room was clean and Matt at the front desk was so good to us and helped with anything we needed.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
1935kerry10 It is a pleasure to serve you. We are proud to offer a great accommodation to our guests. Thank you for sharing your positive comments about Matt he is truly an asset for the hotel. We look forward to your staying with us again the next time you are in Fargo. Lisa Amann General Manager Best Western Plus Kelly Inn & Suites

"Amazing hotel!"

5
18/10/2015

The Best Western Kelly Inn was an amazing hotel! The decor was so fun & very lodge like. My girls loved the Bears climbing on the outside & they loved exploring & looking at all the fun pictures inside. The staff were so friendly from the time we got there until we left & my girls & I have decided Fargo is just an amazingly friendly city & we can't wait to go back! The waterpark/swimming pool was a nice way to unwind from the drive. The continental breakfast was nice & hit with lots of choices. We really liked that they gave you a paper at check in that told details for our stay such as what would be for breakfast, wifi password & hours for the pool. We can't wait to stay here again!!

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
838lorir Thank you for taking the time to write such a nice review on our property we always excited to hear how each of our guests enjoyed their stay. We are proud of our staff and their efforts to make each and every guest feel welcome. The Décor and bears crawling up the outside of the building gives everyone a sense of adventure. Hope to see you again soon! Lisa Amann General Manager Best Western Plus Kelly Inn & Suites

"Glad we stayed here"

4
18/10/2015

We were traveling with family and friends for a running event in Fargo and stayed here. The kids loved the pool, which had several water features for them to enjoy. The staff was very friendly and helpful. We were able to eat nearby, and staying on the first floor with its exterior door made leaving early in the morning for our race very easy.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ohsherry It is a pleasure to be of service to you and your family. We are proud to offer great guest accommodations and customer service. Our location being close to the mall and many great restaurants is defiantly a plus. We look forward to you staying with us the next time you are in Fargo. Lisa Amann General Manager Best Western Plus Kelly Inn & Suites

"Great place to stay"

5
14/10/2015

We've stayed at this hotel several times a year for the last several years. We always travel with our Golden Retriever and we always have a good stay and encounter a friendly helpful staff. We would suggest anyone passing through the Fargo area stay here, great place.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Jim, So glad to have you back with us and glad you enjoyed your stay again. Thank you for all your wonderful comments. Our staff go the extra mile everyday to see our guests smile. Thats what we do because we care. Look fowarded to seeing you again. Thanks, MeMe Meskell Front Office Manager

"Unique appeal"

5
09/10/2015

This hotel looks like an rustic log home/building. Very neat and located near many points of interest. It has access to the outside directly from the ground floor rooms....very neat considering this isn't usually an option for decent hotels in the northern states.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Paul G, thank you so much for the wonderful comments. Were so happy you enjoyed your stay and hope too see you again soon. Best regards, MeMe Meskell Front Office Manager

"Great hotel"

5
07/10/2015

Lovely decorated rooms with very comfortable beds. Hearty breakfast and very positive, smiling staff. Fun pool area with lots of variety of recreation for the whole family. Love the bears peeking into the rooms!

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Kathriene, So gladed you enjoyed the theme of our hotel. The bears are very cute and alot of guests enjoy them. We hope to see you again soon. Best regards MeMe Meskell Front Office Manager

"Great"

5
06/10/2015

I stay here when traveling to western North Dakota as it is a half way point for me. GREAT sums it up. Never any issues and the rooms are great. Italian steak house next door is a plus.. Recommend this hotel to anyone staying in the area.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Mike,So glad that you enjoyed your stay. Hope to see you again soon. Best regards MeMe Meskell Front Office Mnagaer

"Had a great stay."

5
04/10/2015

A very clean hotel and a friendly staff. We had a great overnight stay! Our room was nice and clean. Very relaxing. It was within some of our favorite restaurants and shopping. We will definitely stay here again when we come back to Fargo.

lamann, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ann, so glad you found your time with us relaxing. Hope to see you gain soon. Best regards, MeMe Meskell Front Office Manager

"Excellent family spot"

4
03/10/2015

Very new and clean hotel. A very family friendly spot with a great indoor pool for kids. Staff was excellent and polite. Breakfast was excellent with many choices. Lots of close restaurants. Great value. Would recommend highly.

"Poor Customer Service"

3
27/09/2015

Make sure you check out on-time!!! The room was nice, the pool area looked inviting, but merely asked for an extra 30 minutes on checkout-note that cleaning crew was no where near my room for cleaning when I left, but I was denied.

lamann, General Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Anne c Thank you for taking the time to write review on your stay in one of our specialty suites. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all departments. Furthermore, I will personally supervise that all of your concerns are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then. Lisa Amann General Manager Best Western Kelly Inn & Suites