Best Western Plus Hotel Kelly Inn & Suites, Fargo

This hotel should get a 5 rating…….. However because of our check in experience, we lowered it to a 4. The young girl at reception never once smiled or seemed interested in her job, she was more interested in putting her ear buds in and either listening to or watching something. She either needs a lot more training or needs to be in a different department. Her customer service skills are not good. This is an older hotel BUT is very well maintained. Everything wears clean and everything WORKED. ALL the other staff were very friendly and we were greeted with a good afternoon, or morning…… Breakfast was sufficient and our room was well decorated and (again) VERY well maintained and clean. It appears management and staff take great pride in this facility. Sadly because of that one individual ( who is the first you see when you first arrive) the rating is a 4.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Steve I would like to thank you for taking the time to tell me about your dissatisfaction with the customer service you received from the person who checked you in. Thank you for acknowledging the other staff and their efforts to make you feel welcomed. We always excited to hear that our guests find the hotel clean and comfortable. Our hot breakfast is a great start to the day with it's may choices.

The staff doesn't care about clean room here! They think they can get away with, get this, LESS than bare minimum!!! Imagine requesting room service and coming back home at 2am after a wedding to find towels on the floor still!! Never staying at a Best western again. We'll gladly pay a higher price for actually clean rooms and friendly staff that will listen to you.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Wander227417613716 Thank you for writing a review on your stay with us. I am sorry to hear that you found our service to be below your standards. I spoke to you before you left and refunded you for the inconvenience of not getting your room cleaned. I did email the updated receipt to your email. All your comments will be used to educate the staff for further improvements. Thank you for staying.

Very clean hotel and located within walking distance to tourist center. Restaurants, Parks, Museum and shopping near by. Friendly staff. And 15 Minute drive to airport. Good location off if the highway.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
BarbD2020 It is a pleasure to be of service to you and your family. We are proud to offer great guest accommodations and customer service. Our location being close to all of the attractions and many great restaurants is defiantly a plus. The quick trip to the airport is definitely a plus for those who are vacationing. Thank you for staying.

First trip with a newborn, so we appreciated the cleanliness of the room, size and amenities. Breakfast goes for 4 hours, so you have a chance to work around your morning schedule, good variety, I appreciated the non dairy milk option. Would stay again.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
thugoth It is a pleasure to serve you. We are proud to offer a great hot breakfast to our guests. Thank you for acknowledging all the hard work our cleaning staff puts into keeping the hotel clean. We look forward to your staying with us each time you are in Fargo.

The pictures don't match the cleanliness or service. We were extremely unsatisfied. This was one of the worst Best westerns I've stayed in. Our fridge didn't work, there were stains on the sheets and blankets. We had garbage and used towels left from the last guests - I actually removed them myself because room service never showed up.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sheri2100 Thank you for taking the time to write such a detailed review. All your comment are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your next visit. We look forward to welcoming you back then

First stay in Fargo and super happy that we chose Best Western! Very welcoming as soon as we entered, the rooms very clean and beds nice and comfy! The breakfast options were plentiful with lots of options of hot and cold food! Staff was extremely helpful and overall hotel was extremely clean!

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Gmainthesun On behalf of the entire staff and I would like to thank you for recognizing the fine service you received during your recent stay with us. It was a pleasure to serve you. We try in every way possible to offer the finest customer service to each and every guest. We look forward to your return.

Friendly staff. Housekeeping was great! Super nice and professional. We were charged for a rollaway but didn't have one in our room. Notified checkin front desk person but I was still charged for the rollaway for 2 nights.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jwdtraveler2022 Thank you for taking the time to write such a nice review on our property we always excited to hearing that our guests had a great guest experience. Thank you for acknowledging our staff for providing great customer service. I will check into the rollaway billing and get it refunded thank you for letting us know.

We had a pleasant stay, friendly staff and clean room. The bed was not in great shape and is due for replacement. We also ended up in a handicap accessible room (unknown to us until we got there). Interestingly, the room has a regular tub/shower with a chair - not a roll in shower. This may be noteworthy for guests using wheelchairs who are unable to transfer into a tub/tub chair. The hotel decor is very rustic - like a ranch in the mountains. Made us giggle because Fargo isn't anywhere near the mountains. Overall we were happy enough with our stay.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
D6436NUsharonh Thanks for your kind words about our hotel. I am glad to hear that you enjoyed your weekend including our Northwoods décor. Sorry for the confusion on your room description as it is only a barrier free not a wheelchair accessible. Hope to have the pleasure to serve you again

Comfortable and reasonably priced accommodations in Fargo, especially if you're traveling with a family that has pets! Great pool with interactive activities to keep the kids busy, nicely sized hot tub and ample seating to accommodate families. Breakfast is better than normal and the property is close to a number of restaurants that can easily be visited on foot.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Patrick Thank you for taking time to write a review on our property. We are always happy to hear how our guests were able to enjoy themselves even if it's only for a day or two. The Beaver Dam water play-land for children definitely adds excitement to the get-a-way

I have stayed here 2-3 times and I have enjoyed it every time. The staff is friendly, the rooms are clean. They have a variety of room types to stay in. The pool is much more kid-orientated and not great to just go relax by the pool.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you for staying with us again. We appreciate your loyalty and you continued interest in our hotel. Rest assured that we will do everything it takes to make us deserving of your loyalty. Don't forget we do have the adult swim later in the evenings.

Good value. Enjoyed breakfast and the appetizer hour. Pool area was clean and maintained. Beds were comfortable. Close to shopping centre and local restaurants. Would stay here again. Staff was friendly.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
llinlater2008 Thank you for taking he time to guve us your feedback about your stay at our hotel. I am glad you found our location convenient and that you enjoyed our hot breakfast. We hope to see you again soon!

We really enjoyed our stay at this hotel. We arrived just in time to catch the manager's reception with appetizers. The kids really enjoyed the pool, which has features more like a mini water park. We got room service from the Johnny Carino's next door. Breakfast was nice as well.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Departure531134 Thank you for staying with us and reviewing your stay. We are happy to hear you liked our managers reception and the water play-land for children. If you are in the Fargo area again we will be more than happy to to offer our services again.

What a fantastic place! My husband says I'm hard to please but this place is perfect. Sooooo clean, quiet, and we had the best night's sleep of our entire trip. The hotel is unique and beautiful in it's decor (I'm sure the only reason it isn't a Hilton or Marriott are the exterior entrance rooms on the first floor). The pool area is simply amazing ... Any kid will love it. Fat and pleasant checkin and our, and the breakfast area was plentiful and immaculate.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Roeslers It is a pleasure to be of service to you and your family. We are proud to offer great guest accommodations and customer service. We are glad you enjoyed the decor of the hotel and the water play land. Our location being close to the mall and many great restaurants is defiantly a plus. We look forward to you staying with us the next time you are in Fargo.

Our entire family (including 11 children 6 and under) stayed there while in town for a wedding. We had a very positive experience- great for families. Kids loved the waterpark. Rooms very clean and comfortable. Staff very helpful and pleasant. Breakfast area very nice.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
gpwunder Thank you so much for your review! We're very glad to hear that you and your family enjoyed your stay with us. We strive to provide our guest's with an exceptional experience and we're glad to hear that we succeeded. Our hotel team works hard to keep our property clean in and in good condition, and they really enjoy serving each of our guests.

Met our expectations. Nothing special, no complaints, reliably middle of the road. Safe, comfortable, quiet, free wifi and parking. No room safe. Breakfast buffet was also ok, the usual paper and plastic affair. Fair value for money at $110.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
TonyS Thank you for taking the time to write such a nice review on our property we always excited to hear that our guests find the hotel clean and comfortable and they were able to feel safe. Our hot breakfast is a great start to the day with it's many choices.

The happy hour and pool were totally unexpected and very much appreciated and enjoyed. The staff were amazingly friendly and helpful. The rooms were very clean. The gluten free options for breakfast were delicious

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Britimm Thank You for writing a great review on our staff and hotel. We appreciate hearing from our guests and how they liked our new afternoon reception. I'm glad to hear that you had a great experience and got to try our delicious appetizers

I have stayed at this location numerous times and have never been disappointed. Easy access with many dining options very close. The hotel is very clean and the staff is always friendly and that's all I can really ask for.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Scotty2120 Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Your continued patronage of our hotel is sincerely appreciated.

WE just went to this best western for a 2 night stay. from check in to check out it was an excellent stay. we where 2 hours early but the front desk found us a room to check in. the room was nice and spacious and clean and very comfortable. the bed was firm but not to firm. we then went down to the pool and wow it was nice. definitely set up for children with slides and water canons but still enjoyable for adults. Breakfast was very delicious with a variety of choices. the big surprise was the manager's reception on monday that had a variety of hot foods not only chips and beer or wine. next time in fargo we will definitely stay here again.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
ED-THERESA S - Thank you so much! We're so happy you enjoyed your time with us! We've got our deluxe continental breakfast open for those early morning starts and our Monday-Wednesday managers reception is an excellent treat for our weary road warriors! Travel safe and we look forward to seeing you the next time you're in the Fargo area!

We haven't traveled to Fargo since 2019. We always stay at this hotel and as usual everything about our stay was great. The staff were attentive and very helpful. Breakfast was fully stocked and fresh.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
jverbong - Thank you! We're glad to see you again and we're so pleased to hear that we're living up to expectations! The world has been a weird place for awhile but we're doing our best to maintain the services and amenities you deserve. Travel safe and we look forward to future visits!

Clean, spacious, comfortable bed. Hairdryer, good towels. Nice lobby area. All ok…pretty much what I expect from a large chain. Breakfast not great but none of them are. Ticked immediate boxes and that's all we needed. Friendly check in staff.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Halo44 Thank you for staying with us we are so happy to hear you liked th hotel and all it has to offer. We hope you will come back the next time you are in the country.

Nice, clean hotel. Friendly staff. However, if you are counting on a quiet night for an early flight, DONT stay above the pool on the third floor. Sounds like it's right next door and doesn't close until 11:00 pm. Staff was not very apologetic( “we are all booked up tonight. Sorry”) and I was not informed when I checked in. Why would anyone think it's ok the put rooms above a pool with literally no sound barriers. Ridiculous to pay for a room like this.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
We would like to thank you for taking the time to tell us about your dissatisfaction with our hotel and service during your recent stay at our Hotel. We do apologize for the inconvenience of the noise. I would like to discuss this with you please give me a call at 7012822143 for a better out come. We are booked many days now that it is summer and families are traveling. Again I apologize for the incivenience

Stayed here for work for one week based on other Trippy reviews. It is a nice place. Positives: clean, quiet, friendly staff, good room lighting - no 40 watt bulbs, good work desk - actually had a place to work on reports, exercise room looked good - but did not use, fun type indoor pool - did not use, bed and pillows ok, computer & printer available, printer worked well for boarding passes, washer & drier clean and worked well - and only $0.75 each !!, wifi 144 Mbps, easy access, decent rental rate, food and shopping nearby, and the window actually opened! Easy parking lot access. Dislikes: shower head is ~7' up. Major dislike: wifi kept asking for pass word log in every few minutes.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Zygret On behalf of the staff and management we would like to thank you for writing a review on our hotel. We are happy to provide a great work environment for our corporate travelers who need to work long hours. Our manager's reception held Monday through Wednesday from 5:30 to 7 is another way to take some stress out of your long day. .

The kid friendly pool makes this hotel the best hotel experience we have ever had as a family. Great for families with young children. Ours were between 3 and 8. Lots of food nearby. Great hot breakfast in the morning.

There for a family trip but there happened to be a hockey tournament or something and kids & parents were up all hours of the night, extremely loud. Called to complain and was told they were working on it, it never got better.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Fite2010 We would like to thank you for taking the time to tell us about your dissatisfaction with our service during your recent stay at our hotel. We do apologize for the loudness of the other guests in the hotel. We do encourage all guest to abide by the quite time rule that starts at 11:00 PM. I can assure you we always do our best to accommodate all guest requests. In your case we were not able to meet your expectations, please accept my sincere apologies.

Great hotel for a great price. Breakfast was great and the dining area was very clean. My room was kept clean each day and staff were amazing to work with. On two occasions I needed change and staff kindly helped.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Elainat123 On behalf of the entire staff and I would like to thank you for recognizing the fine service you received during your recent stay with us. It was a pleasure to serve you. We try in every way possible to offer the finest customer service to each and every guest. We look forward to your return.

Having 2 doors were extremely helpful traveling with my dog. We were able to enter the room from outside so we didn't have to walk in the hallway as our dog gets excited seeing other dogs. We were able to use interior door to go to the pool and to breakfast. Staff was very friendly.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Neenls It was a pleasure to serve you and your pet. We are happy to be able to offer the hotel as pet friendly facility. We look forward to your staying with us the next time you are in Fargo.

We stayed for one night and the overall experience was pretty average. We got our keys and went to the room assigned to us only to find that it was still being cleaned. We came back down to lobby and got keys to another room which was ready. The hotel itself is very old and there is kind of smell in the carpet throughout. We sprayed room freshener to be able to stay. The pool however is great, especially for kids. Our daughter had a lot of fun. Okay for one day stay if you are just passing by.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Singhpreetman We are always happy to hear from our traveling families we are glad you were able to use our Water Play-Land for children. Thank you for your review.

Excellent stay - as always. We have stayed at this property many times I've the past 12 years. It remains an excellent option with friendly staff and great amenities. Will definitely be returning anytime we pass through Fargo ND.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Daniel D Thank you for your kind words about our hotel and your continued loyalty. We are glad to hear that you will come back to see us again & again! We are glad to hear that you enjoy the many amenities offered at the hotel.

My family & friends went to Fargo for Jeff Dunham show & decided to make a weekend out of it! We stayed at Beat Western Kelly in the whole weekend & had conjoining rooms. Staff was very friendly & accommodating! Definitely will stay here again!

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Deedeelind We are glad to hear that our hotel and staff were instrumental to make your weekend get-a-way memorable. We hope you and your friends come back soon!

This property is conveniently located near shopping and dining. It is clean, and has a welcoming atmosphere. There is a pool and it is family friendly. Most importantly, the showers and bathroom are very clean. We would stay here again after the experience we had.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
MrsScherm We are pleased to hear that you found our location to be convenient. Glad the pool area was a hit with the family and that you found your room to be clean and comfortable. Thank you for the recommendations of coming back.

Highly recommend BWP in Fargo. Sold out hotel that provided everything you need without a hitch. My expectations at BWP are pretty high and at times have not been met but not this time. Spot on for me.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Art S - Thank you so much! We're very glad you enjoyed your time with us! We strive to provide excellent customer service with all guests and I am happy that we hit the mark for your stay. We hope to see you again if you find yourself in the Fargo area!

Get a way trip to let the kids swim. They loved the pool. Breakfast was good with toppings available for the waffles, couple hot items offered, muffins and donuts. Rooms and bathroom a little small for families. Pet friendly and room walk out doors to take dog out easily.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Lauren H - Thank you for taking the time to let us know what you did and didn't enjoy about your stay with us! We love hearing from our guests so that we can use your feedback to improve. We are certainly glad you enjoyed our complimentary hot breakfast. Those ground floor rooms are very popular with pet owners so we always suggest requesting one at the time of your reservation. We hope to see you again in the future!

This was an exceptionally nice hotel and extremely friendly and professional and helpful staff. We stayed here twice at the start and end of our road trip through North Dakota. It was located in an excellent location. Very accessible to all the sights to see in Fargo. We were lucky to catch a glimpse of the Blue Angels right outside our window. Very close to the Red River Zoo. Excellent breakfast in the morning and really friendly breakfast staff!

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you for taking the time to write such a nice review on our property we are always excited to hear how our guests enjoyed their stay. We are proud of our staff and their efforts to make each and every guest feel welcome. Our location gives every guest easy access to many to fine restaurants and attractions including seeing the Blue Angels. Hope to see you again soon!

Great hotel in the Fargo area and a hearty breakfast. Highly recommend staying here, plus it is easy to find and the hotel is quiet. Good value for your money too. The rooms are spacious and comfortable beds.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
lennell s - Thank you so much! We love hearing when our guests enjoy their stay. We do have an excellent location, easy route from the interstates and near many fantastic restaurants and shopping! We hope to see you in the future!

My stay was very good except for noisy kids on my floor and the floor above. NDSU had a home game the following day and lots of folks were in town. Breakfast was good albeit crowded. The hotel was clean and the staff friendly.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
CyclingGeo Thank you for you review and for choosing our hotel. I 'm happy that you enjoyed your stay and for recognizing al the efforts the staff puts into keeping the hotel up. Come back soon.

The exterior appearance of this facility is outstanding. Pet friendly exterior door access is appreciated. Only complaints were: one of queen beds appeared to be slept in, both beds' linens were extremely crumpled and didn't smell freshly washed, the lampshades were stained and broken, and the desk clerk at check-in was unpersonable. The Managers reception and breakfast offerings were bountiful and delicious. Food presentation was organized and kept tidy.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
DoGpimP we appreciate you taking the time to provide us with such detailed feedback about your stay. I am sorry to hear that several thins throughout your stay did not meet your expectations. Please note that you concerns have been passed on to our housekeeping management. We do hope you will give us another chance as we will definitely improve our service.

Stayed at the best western Kelly Inn. Very nice. Breakfast was great. A lot of options for various diet options. Like Keto friendly. Stayed in A handicap accessible room. My wife is handicapped. She was very satisfied.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Carol porch- Thank you so much for taking the time to leave us such a kind review! We're so happy you enjoyed your stay with us. And we hope to see you again!

8 out of 10. The Ammenities are very good. Nice pool, busy with families, nice Exercise area, one bike didn't work right but other machines did and weight machine as OK for a hotel. Breakfast is great. Warm fireplace is very inviting to come and sit by in lobby on a cold day in ND. More hotels should have a big fireplace. Friendly staff helps too. Rooms are good sized too.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Sfettig1 - Thank tho for taking the time to leave us such a nice review. We're very happy you enjoyed your stay with us and had a chance to enjoy our beautiful lobby! Be well, travel safe, and we hope to see you again!

We enjoyed our stay. Hotel was clean, staff was super friendly. The weather was bad out so nice to have a few restaurants within a short walk. We used the pool the most. Location was great. Would stay here again

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Safari49970 - Thank you! We always appreciate hearing from our guests. We do have a great location for restaurants and shopping, lots of choices are a pretty easy walk, even in not so great weather. We hope to see you again soon!

If you have children, pets AND want a comfortable sleep and comfortably sized room with a cute decor, stay here! We have an elderly blind dog and love that we can let her out directly outside with an outside door, or walk to the pool from the inside door. The decor is a big winner for my husband who is a wildlife lover and outdoorsman.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
AmyD2512 Thank you for taking time to write a review on our property. We are always happy to hear from our families who bring their pet and how they like our pet friendly rooms. We are glad you enjoyed the decor of the hotel and the comfort of your room. Our staff is looking forward to serving you again in the future.

Overall a good place. The place is kept up and clean. The king bed room I was in was great. Big comfy chair and a nice couch. It's close to restaurants and shops. There's a swimming pool for the kids if you have kids in tow. No charge for pets, which is a huge plus. The rates are reasonable and I'd say better than other mid to upper class hotels. Food is nothing special but that's hotel food for you. Just how it is. They keep the food and dining area very clean. I would recommend stying here.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
bthorson72 It is a pleasure to serve you. We are proud to offer a pet friendly environment for our guests traveling with their pets. Thank you for sharing your positive comments about the hotel and how close we are to many fine restaurants. We look forward to your staying with us again the next time you are in Fargo

This hotel is a wonderful place to stay! It is clean and cared for. It is well decorated and the staff is great! They exceeded our expectations! The pool and slides are designed for kids and wading for adults. Yet, there are plenty of tables and chairs to sit at for those who have kids that can play on their own. The breakfast choices were good and they had a handful of hot breakfast items which was appreciated. The location of the hotel is easy to get to and it is close to restaurants and shopping.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jen19912020 Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. We are happy you and your children enjoyed the pool area. Our breakfast features different hot items daily to keep it fresh and inviting. The location of the hotel gives our guest many dining and shopping options within walking distance. We look forward to hosting your family on a return trip.

Loved it clean great remodel and pet friendly and for a smoker direct access to outdoor area from your room. Staff was wonderful. Great pool area and breakfast bar. There are several resturants located nearby and 4 with in walking distance.. It was overall a really great experience and I am a very picky person where cleanliness is associated. It doesn't get any better than the experience we had staying here for the first time.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
VLB17 Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. We are happy you and your children enjoyed the pool area. Our hot breakfast features different hot items daily to keep it fresh and inviting. The location of the hotel gives our guest many dining and shopping options within walking distance

Stayed here a week to explore the area. We were very satisfied with the hotel's location, facilities, staff and location. In fact the hotel's location was excellent for touring Fargo, as well as eastern ND and western MN. Easy access to many fine restaurants.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Samcevoy Thank you for taking the time to five us your feedback about your stay at our hotel. I 'm glad that you found our location convenient. We are glad you were able to explore the area and see all that North Dakota has to offer.

The hotel was very nice compared to past hotels my wife and I stayed at. If you are looking for a hotel with friendly staff, and lots of amenities like hardware stores, fitness centers, visitor center, hospitals, and plenty of15 plus restaurants in a 3 mile range of hotel that was clean. this may be the hotel for you. I am planning for a future return when I return to Fargo north Dakota. Thank you Best Western.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
K8920BUdannys - Thank you so much! We are glad that you enjoyed your stay with us! We do have a pretty great location, being close to many fantastic restaurants and shopping! Travel safe, be well, and we hope to see you again soon!

Manager was the only person on site and there was no other rooms available with roll in shower. We went for early dinner while the room was cleaned. Rate adjusted to make up for our inconvenience. Good job!

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
U7593VWbarbarac - Thank you! Again, we are very sorry for he confusion with our housekeeping staff. We did eventually figure out what had happened and we are endlessly grateful for your patience as we got everything ready for you. We hope the rest of your stay was great and that we'll see you again in the future!

Manager went above and beyond to make my stay pleasant during a rough time. THANK YOU! Great property all around. Breakfast was enjoyable, Pool was nice even though it was closed due to Covid. Well worth the money.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cindi Thank you for staying with us and acknowledging the staff and their efforts to make everyone feel welcome. We are glad you were able to enjoy our hot breakfast after the long shut down period. Come back soon.

Elevator broke down when we checked in. Had to tell staff. They just put up a sign and said it wouldn't be fixed until next week. Fire alarm went off and staff let people stand outside for 45 minutes knowing it was a faulty alarm. We had to tell the staff to let us and the other guests we could come in. No fire department called. Lightning out and staff let people continue to swim with fire alarm and lightning going off.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Nannymickey We are sorry the elevator broke over the long holiday weekend. The elevator service people had come in a fixed the elevator late on Friday but then had to order parts. They had hoped it would last until after the holiday but it did not. We did notify you and your husband at check in the elevator was down. The fire alarm is here for the safety of all guests unfortunately we cannot control when a Guest burns popcorn in the microwave. We then have to clear their room of smoke before the alarm can be silenced. The fire alarm panel does not indicate that it was in alarm for 45 minutes but for five minutes. We are sorry this occurred while you were here. As for the pool I will personally give all staff a refresher on weather safety and the pool.

We were in Fargo for a wedding and my hubby realized when we got home that he forgot his dress shoes in the hotel room. I called and talked to Lisa and she located the shoes, boxed them up and sent them back to us! Not only was the hotel room sparkling clean, breakfast just right, but the customer service: above and beyond!

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Janpin Thank you for recognizing the staff and all their efforts in keeping up the hotel and making each and every guest feel welcomed. I was glad to help get your shoes back to your husband. Thank you for staying.

This Best Western lived up to what we came expect from Best Westerns! This was the first hotel of this trip that had every amenity. The whole property has a great decor and very comfortable feel. Pretty good exercise room and topped off with an ample breakfast. At just over $100, in a downtown area, it's a great value . . . but, only on a weekday. Standard price gouging goes into effect on weekends. Because of this practice, and the elevator was inoperable, it lost out on its 5th star of this review.

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
RoadGuys2 - Thank you so much for leaving us such a kind review. Unfortunately you were here while the elevator was down for repairs. It doesn't happen often and we do apologize for any inconvenience that it caused. We are glad that you enjoyed the remainder of your stay and we certainly hope to see you again soon. Travel Safe. Erin Front Office Manager

I loved the wildlife themed decor. The swim area looked fun, although I didn't use it. The kids seemed to really enjoy it. The room was clean and the beds were super comfortable. I slept like a baby which is hard when you're not at home. The continental breakfast was great too. There was a lot of variety, although not having a waffle machine was a little disappointing. Other than that, this was a great stay and I would totally recommend this place to anyone and everyone.

This is a wonderful property....a breath of fresh air after the horrific experience we had at the Best Western we stayed at in Laurel, MT. I had vowed to never stay in another Best Western again after that horrible experience! They should not be allowed to carry the brand name Best Western. Then we came to Fargo and this hotel is absolutely wonderful! Rooms are clean, the decor is wonderful, the beds are comfortable, they have a beautiful lobby and the staff are professional, friendly and well trained. I'm thinking of staying another day just because I love the environment! Complements to the staff, management and owner!

Very nice facility with a good bag breakfast. Staff was very accommodating and friendly. Rooms felt open and inviting with a nice conversation love seat in addition to a king bed. Lobby area had log decor and was spacious and inviting.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
ddecre Thank you for taking the time to tell us about your satisfaction with our hotel and service during your recent stay at our Hotel. Our location makes it easy to get to doctor appointments and surgeries. Thank you for staying.

this Best Western is oh so clean, Fargo it seems, I came or i could have stayed at Wyndham too, or Choice its all the same but i thought and fought and sought so bought a night of needed rest as i have picked out best westem' in Fargo its the best I got a gal i love in north not south dakota her name is Kelly inn the town near Minnesota the border two miles to Moorhead Fargo-ota their lot had plenty spots to park my toyota whooo knewww! i stayed through covid they were prepared too! preordered breakfast to-go bags picked up to ordah there was plexiglass up and masks bless their aorta! and they let me in to swim because one was the quota indoor waterpark to swim off the breakfast kiddie slides dump buckets hot tub water freshest its pricey for N.D. but worth it says wise Yoda for large clean rooms waterpark budget flexes no ghosts from the movie “Fargo” present vexes whoooo knewww? guess who lived here yankee legend Roger Maris hey Fargo, you're right on!

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Speedtorpedo We would like to not only thank you for staying with us but THANK YOU for the sonnet. It made our day that is for sure. We hope the girl in the poem bring you back to Fargo sometime in the future. Wow thank you for the kind words.

This is the cleanest hotel I have stayed at. From the lobby, to the carpet in the room, to the floors, grout in bathroom, beds, sheets, counters, toilet, bathtub, breakfast area, all SPOTLESS and sparkling clean. Quiet rooms. 2 queen room was not very spacious and that is the only reason for the 4 star review...felt a bit claustrophobic for a family of 3 with a dog, was disappointed the hotel didnt offer 2 room suites with 2 queen beds...the only separate bedroom suites had just one king and a sofa bed. I wish the separate bedroom suites had another real bed instead of a sofa bed, that would have been ideal. Grab ‘n Go breakfast was great! No buffet bc of covid but you got to select what you wanted each day, hot and cold items, all fresh! You fill out a breakfast sheet for each person each day of stay for breakfast. Coffee in breakfast area was delicious and super hot. Pool area is great for kids. Pool was packed with people on Friday and Saturdays. Glad we stayed Thursday and Sunday so we could swim and enjoy the pool with much less people. Awesome and helpful staff. Very pet friendly, dogs allowed in all rooms. Great bedding and pillows. Will definitely return. Excellent property. Would have been nice if the hotel would have recognized our Anniversary and Birthdays (that we were celebrating there) since we did let the know that was the reason for our stay.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Daisymae531 It is a pleasure to serve you. Thank you for acknowledging all the hard work our cleaning staff puts into keeping the hotel clean. We look forward to your staying with us each time you are in Fargo. We are sorry we did not take the opportunity to wish you a Happy Birthday and Anniversary we are so happy you stayed with us. Come back soon!

Everything was great but the only thing I'd change is the pool temperature. It was pretty chilly. They allow pets which was great because we have about a 60 lb dog and there was no pet fee unless of course your pet wrecked something. Also they have us a room on the main floor and had a door outside where there was a pet area and bags for you to use to clean your doggie doo doos. Will definitely stay again. My kids loved it.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Vannessa19862005 Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear you felt the pool was cool. We keep the pool at 83 degrees in accordance to the city pool ordinances for the safety of guests. Our pet policies are definitely an advantage for our families traveling with their fury's friends.

The hotel was listed as a Best Western Plus. Unfortunately it didn't come up to the standards of other BW+'s we stayed at int the past. Overall, the hotel was clean which was greatly appreciated. However it was showing it's age. The hotel does offer a fun pool for families.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dbham2020 Thank you for your positive comment and I am pleased that you had a good stay overall. However I am sorry to hear tat you were not satisfied with the décor of the hotel this has been communicated to the upper management for review.

Excellent decor everywhere. Felt it was more of a 'destination' feel than a regular motel. The pool was fabulous with more of a special park feel. Outdoor theme was very fun and great for kids. Staff were friendly, courteous. The breakfast arrangement was great with both hot and cold food prepared especially for each room. You placed your order at the time of check-in. The breakfast crew were wonderful. Definitely go there again. I travel quite a bit and this was one of the best places I have stayed.

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Mary Suet2019 Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay is just around the corner.

We had a fun weekend getaway boys had fun swimming the room was very spacious excellent service took lots of beautiful pictures beautiful weather would luv to stay again sometime kids really enjoyed the water slide

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
danielevenson21 - Thank you so much! We're very glad that you and your family enjoyed your stay with us (and that the winter weather cooperated!) We hope to see you again soon! Erin Front Office Manager

Really enjoyed every aspect of my stay! The entire team of staff members were so friendly, efficient, and shared lots of good information. The hotel and room were spotless. Big, relaxing tub and well appointed room with lots of amenities. Everyone wore masks in the common areas and there were lots of hand sanitizers located through the hotel. You can hear some road noise in the rooms but it wasn't too loud. I personally like a softer bed so if I was going to offer a suggestion it would be to upgrade the beds or add pillow tops. Overall, great stay, great people, great Covid protocols, great hotel!!

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
tlbran62012 - Thank you so much! We are very glad that you enjoyed your stay with us. We pride ourselves first on our customer service and cleanliness - so we really appreciate your words. I will be sure to share this with our staff. We do hope to see you again soon! Safe Travels, Erin Front Office Manager

Very clean rooms. My wife is a stickler for the hotel room cleanness and she commented to friends and family that this was the cleanest hotel room that she has been in. Great job staff! We did not use the pool but it looked like it would be great for our grandkids. Would go there again in the

Erin B, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
greghommeggh - Thank you so much for taking the time to leave us such a wonderful review! Our housekeeping staff is superb and I will be sharing your words with them! We hope to see you again for any return trips to the Fargo area! Safe Travels, Erin Front Office Manager

Best Western in Fargo ND on 44th street the the best hotel I have stayed in. The staff a d management is second to none. Love this place and always feels like home away from home. Highly recommend this place.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
jjsayler23 - Thank you very much for the kind review! We are so happy that you always enjoy your time with us, we know how hard it can be to be away from home so often and we're glad that we're able to make that a little easier. We look forward to seeing you again soon! Erin Front Office Manager

Love the decor and pool area for kids! We had another hotel in Fargo and their pool wasn't working so we switched and are so glad we did! The front desk staff was so friendly, knowledgeable and kind! What a pleasant surprise in Fargo, ND!

Lisa Amann, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
GratefulGranmma2020 Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant and the water play-land was a hit with the grandchildren.

My family and I had to come to Fargo for medical appointments. Traveling with kids is never easy but this hotel was great! They provided a packnplay which was a tremendous help. The size of the room was perfect too! I loved that the floors were not carpet. The staff was so kind and helpful when we needed more towels. We will definitely be staying here again!

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
TaraS2220 - We are so glad that you enjoyed your stay with us! You're right, travelling with kids is rarely an easy experience, but we are so glad that we were able to make it a little easier on you! We hope to see you again soon! Erin Front Office Manager

If you want a great place to stay with the friendliest customer service this is the hotel for you. We have stayed in this hotel for years and have always been amazed at the customer service. From the minute you walk in the doors to check out they are always friendly even in these difficulty time. They make you feel safe with limiting the number of people in the pool area and making sure everyone has their time in the pool . They have done great with keeping the breakfast safe. The lobby is always clean and very welcoming. The rooms are such a nice size. I like the rooms with no carpet as they do feel cleaner. I think this hotel has done everything they can to make you feel welcome in this difficult time. A great hotel.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
bobgust234 - Thank you so much for taking the time to leave us such a wonderful review. We are so happy to hear that you enjoyed your stay with us - we love hearing from repeat guests! We are trying our best to provide a safe and excellent experience for all of our guests though we know that a lot of the rules can put a damper on some people's stay, so we absolutely appreciate hearing that you had a good experience. We look forward to seeing you again soon! Travel safe and be well. Erin Front Office Manager

The hotel and staff were awesome, our room was clean and well stocked. We had a jacuzzi tub which was wonderful. The hotel location was close to everything we had planned. Will happily stay again. Highly recommend.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
dolphin99um - Happy Anniversary! Thank you so much! We are very happy that you enjoyed your stay with us and found our location so convenient to your celebratory plans! We look forward to seeing you on future visits to the Fargo area. Travel safe and be well. Erin Front Office Manager

Beautiful lobby and breakfast area with North Woods decor. Wood-carved bears scaling log beams and raccoon and bear footprints in the tile were nice touches. The bedroom is large with comfy beds. The shower and toilet are separate from the sink and vanity. Kids would love the indoor pool with its slide and other water features. Because of Covid, each person filled out a menu the night before breakfast, and the food was made for you and waiting at your designated time the next morning. However, no one working at this hotel was wearing a mask.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Donna P - Thank you so much for letting us know of your concerns. We have since implemented much stricter mask policies in addition to our enhanced cleaning and sanitation. We hope that you and your family are doing well and that we have the chance to provide the excellent and safe experience you expected on a future trip to the Fargo area. Travel Safe! Erin Front Office Manager

Room had a very rustic aesthetic. Front desk provided us with a sheet to place a to-go order for breakfast the night before. Had several options, including hot breakfast sandwiches. We requested vegetarian sandwiches and the request was filled without issue. The lady serving breakfast was friendly (and wearing a face mask). Unfortunately, she was the only hotel staff member we observed wearing a face mask during our stay. Other hotel guests and staff were not asked to wear masks. This property was listed as following enhanced covid-19 protocol, but it was not uniformly enforced.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
ashleyinthesky - Thank you so much for taking the time to leave us a review. We're glad that you enjoyed your stay with us. I apologize for the lack of security you felt with our staff and other guests pertaining to our mask policies. We have since implemented much stricter rules and all of our staff is to be masked. We hope that you and your family are doing well and that we see you again soon. Safe travels! Erin Front Office Manager

Hotel is comfortable, reasonably priced, has wildlife and equine décor, and is located close to fuel, food and shopping. Always impressed with the hotel's cleanliness and well manicured lawn, trees, and shrubs.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
douglaslandblom - Thank you so much! We are glad that you enjoyed your stay at our property and that you found it convenient! We do have an excellent location - it's an easy trip to a lot of fantastic shopping and dining locations! We hope that you and your family is well and that we see you again soon. Safe Travels! Erin Front Office Manager

Great hotel that is located right off the interstate. Checking in was fast and friendly! The room was nice and clean! The kids loved the pool! Breakfast was ready in an individual go-to box with whatever you chose the night before.

We stayed here the night we arrived in ND, and again the night before we left. I choose it because it's in a good location, close to the interstate. It also is not far from the airport (maybe a 10 minute ride). I thought the rooms were clean and comfortable, and overall, pretty quiet. For breakfast, they have you fill out a form with your choices and return it to the front desk the night before. It's ready for you the next morning in a brown bag to take with you to your room or as you leave. We didn't use the pool but it is open. It looked like it needed a good cleaning though.

This is an amazing motel. Beautifully decorated, roomy, the alternate breakfast is amazing with many options to choose from, fun pool area for kids, the BEST pillows and comfortable bed. Our family of three enjoyed our time here.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you so much! We are so glad that you and your family enjoyed your time with us! We love hearing from our guests and we're always thrilled to hear that the littles of the group enjoyed our little water playland! We do hope that the next time you're in the Fargo area you'll give us a call directly at the hotel to set up a reservation! Be Well and Safe Travels.

great motel; staff was friendly and courteous; I love the decor; easy access to interstate and close to shopping and restaurants; great pool; outside egress from first floor rooms; I stay here anytime I have an overnight in Fargo.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you so much for the kind review! We appreciate the time it took to let us know that you enjoyed your stay with us and it is wonderful to hear. We'll see you next time you're in the Fargo area!

Rooms were comfortable enough and clean. My 10 yr old loved the pool with fun "lily pads" to to climb across and a water slide. Younger kids (toddler) could be separated from older kids. Really liked the lodge-like atmosphere. Location was excellent with a very good restaurant attached to the parking lot and an assortment of businesses within minutes.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you! We are pleased that you and your family enjoyed the hotel and our fantastic water playland! We hope that the next time you're in the Fargo area you give us a call and come back again! Be well and Safe Travels!

The decor at this hotel was unbelievablly beautiful. Location, staff and rooms were all wonderful. It had the atmosphere of an upscale resort. We will definitely stay here from now on. We had a great experience.

Excellent service extremely friendly staff,clean rooms,very nicely decorated. The employees all seemed to enjoy their work and showed willingness to assist us. The beds were very comfortable and clean. Enough assorted towel sizes in room

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you! We're so happy that you enjoyed your stay with us! We look forward to seeing you again if you ever find yourself in the Fargo area again! Travel safe and Be Well! Erin Front Office Manager

Amazing hotel! Cute decor, very clean, and fabulous amenities. The room was very spacious, quiet, and comfortable (the best hotel bed ever, good pillows, soft linens). The A/C worked well. Good shower pressure and soft towels. The kids (8 and 11) loved the waterpark. The exercise room was top-notch. The light switches were lighted, which was a nice touch. We stayed there during COVID-19, so we got breakfast bags instead of the regular breakfast but they were outstanding - lots of good items (that you order the night before) including hot breakfast sandwiches that were super tasty. Nice employees.

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you so much! We are glad to hear that we're getting it right during this time. Our guests health and safety are are number one priority - but we also want you to have a great time! We look forward to seeing you again when the world is back to normal. Safe travels and be well! Erin Front Office Manager

We had a great stay. The staff at the front desk were super helpful. The pool was nice and covid policies were easy to follow. Grab and go breakfast was way better than expected. We will definitely stay here again!

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you! We are so glad that you enjoyed your stay with us. We know that everything is a little strange right now and we love to hear that it all still went smoothly! We hope to see you again when the world gets back to normal so that we can provide the services and amenities that you deserve. Safe Travels, Erin Front Office Manager

I called hotel & booked a whirlpool 2qu room. Do to pool not able to use. My autistic daughter & I were meeting family due to medical issues. Checking in was only 2qu no whirlpool. Asked frnt desk, no such room exhisted, only room w/whirlpool is king. To change to room w/whirlpool would be double rate already paid. Discouraged with hotels honesty when booking. Called directly to hotel to book

Erin Bear, Guest Services / Front Office at Best Western Plus Kelly Inn & Suites, responded to this review
Again, we do apologize for the confusion. We do hope that you'll give us another change to provide the excellent service that we pride ourselves on. Have a great day and travel safe. Erin Front Office Manager

On our way back to Canada during the Virus scare, we decided to stay here. We had room 322 a 2 Queen Bedroom. The decorating was beyond lovely. From the designor shower curtains to the sink area, new fridge with proper freezer, new carpeting,comfy sitting chair, desk area, to the beautiful decor bedding and comfy beds, couldn't have stayed in a nicer room. Because of the virus, they gave out breakfast lunch bags. A nice touch. The Hotel is close to the West Acres Shopping Mall to use another day. Abbey

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Abbey Thank you for staying with us during this uncertain time. We are proud of our hotel and the way our staff is keeping it sanitized and clean. Glad you enjoyed the decor it is so relaxing and comforting. Hope to see you again in the future.

BW Plus Kelly Inn in Fargo is a very nice hotel. I love the bears that decorate the hotel. The pool is great if you have little ones, my grand-daughter came over and had a blast. The breakfast was very good.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
kimsL9165QJ - Thank you so much for leaving us such a kind review! We are so glad that you enjoyed your stay with us and we hope to see you again in the future! Safe Travels, Erin Front Office Manager

Very well kept facility. Great employees who are always willing to accommodate your needs. This is the only place we stay when visiting Fargo, nd Great price and the kids love the pool area. The breakfast was great variety and hot!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
norleenc2020 - Thank you for taking the time to let us know about your stay. We are so glad that our staff was helpful and that you enjoyed your time with us! We do hope that we'll see you again soon! Safe Travels, Erin Front Office Manager

My husband saw photos of this motel and convinced me to stay there! We did and I'd definitely stay again! My kids loved the pool area as well as the "lodge" feel of the motel! We got a suite and it was more than enough space!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Lindsey We are so glad you enjoyed your stay with us and that you would stay with again sometime in the future. Our one of a kind suites are spacious and very accommodating. Come back soon!

We love tge cabin decore, tge snacks in tge late afternoon were a great idea. The hotel is clean, the staff were very friendly. We staid in a handicap room and it was great. The parking right outside the door was perfect. There were a couple of restaurants right near by.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
John D - Thank you so much for taking the time to leave us such a kind review. We appreciate hearing from our guests and we are so glad that you had a nice time with us. Our evening Manager's Reception is a great bonus for our weekday travelers - everyone enjoys the free beer, wine, and appetizers. Our ground floor rooms are super popular because of that outdoor entrance so we do always recommend that they are requested ahead of time. We look forward to seeing you again! Safe Travels, Erin Front Office Manager

Great rooms, ambiance and staff. I sleep in hotels on a regular basis and this is my go to in the Fargo area. The beds are comfortable and the pillows are just right which is very hard to find. Ask for Annie she knows all!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Stacy W. - Thank you so much for taking the time to leave us such a great review! Annie is absolutely an asset to our team and we are very lucky to have her, indeed! I'll pass your words along to her! We are very happy that you enjoy your time with us - we very much appreciate your companies business! We hope to see you again! Safe Travels, Erin Front Office Manager

We really enjoyed staying at the Best Western. It was very clean, and the decor of outdoors and fireplace in the lobby made it a very comfortable relaxed feeling. Love that. The breakfast was also really good. I also am very happy with the check out time at noon the next morning so we didn't need to get up so early and be in a rush. We will definitely be staying here again when going to Fargo.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
lwerner4813 Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. We are happy you and your children enjoyed the pool area, it is a great place for children play. Our breakfast features different hot items daily to keep it fresh and inviting. Have a good spring and see you soon.

Our primary reason for choosing this location was because of the water park.The water park is not that big, but adequate. We were there on a Saturday, so it was extremely busy. The grandkids had a great time. If this is not for you, the hot tub is relaxing. The check in and out was very smooth. The staff was pleasant. The rooms were large enough for 2 adults and 3 kids. The motel is very convenient for getting to from the freeway, plenty of places to eat in the area, and only minutes from the Fargodome. The breakfast area is not that large, but there is an additional area for sitting. The breakfast was very good consisting of hot items such as waffles, eggs, ham, and breakfast potatoes. There was also rolls, muffins, toast, yogurt, etc.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
roomchecker On behalf of the staff and management we would like to thank you for writing a review on our hotel. We are proud to offer a hot breakfast each morning with a large variety of items. It was a pleasure to serve you and your grandkids. We try in every way possible to make each guest experience a memorable one. We are glad your grandkids found the water play-land fun.

I've stayed at about 10 different hotels in Fargo this is my favorite, it's a beautiful property with a north woods log cabin feel, they have a beautiful lobby with little details like the animals in the tile, a huge fireplace, wood bears on the outside like they're climbing the side of hotel, they had beer, wine and tacos for happy hour, my room was also beautiful and I felt appreciated with the upgrade because of my diamond status, loved the decor, log type furniture, beautiful artwork, a jacuzzi tub, I really didn't want to leave, I noticed a fun looking water park for families and a nice exercise room also, will definitely stay again

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Paul We would like to thank you for taking the time to tell us about your great experience. We are always happy to hear from our business travelers and how they enjoyed their room. We are very proud of the decore inside and out. Glad to hear you took advantage of our managers scoial hour. Come back often.

We had a great stay, we had our dog with us and the hotel was very pet friendly. Pool was great for our kids, they things to do for our 4 year old and 2 year old. We were also very pleased with the staff who were all very kind and welcoming. Will definitely be returning.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jessicamb122 Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. We are happy you and your children enjoyed the pool area it is a great place for children play and unwind. Come back soon.

There were 50 of us staying at this hotel for our teams hockey tournament. (20 children 30 adults) that can get very loud and messy and the team working was so very understanding and helped make our stay the most fun. The size of the hotel was perfect, not too large and. Not too small. Some parents originally wanted a bar in the hotel but it didn't matter because wild bills was in the parking lot. The party room was large enough for everyone to have space to hang out and the pool was perfect size.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
NorthStar66519425226 We would like to thank you for taking the time to tell us about your satisfaction with our hotel and service during your team's recent stay with us. Wild Bills Saloon serves very tasty food and appetizers is right next door making it easy to get dinner. Hope to see you again next time you are in town.

Back story, I have been traveling to Dr. appts for the last 15 yrs. Every month for the first 5 yr and every 3 months for the last 10 yrs. This is by FAR the CLEANEST place I have EVER stayed at. Friendly and helpful staff. There are a few food places within walking distance also. Will be staying here again. Location was very safe feeling also.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
sandrabH6529OM - Thank you so much! We pride ourselves on the cleanliness of our hotel, the public spaces as well as our guest rooms. Our housekeeping does a fantastic job and I will absolutely be passing your comments along to them. We do hope we see you again. All the Best, Erin Front Office Manager

Awesome as always! We were storm stayed and received the best care! Clean rooms. Friendly staff. Great breakfast. Great location! Dog friendly! Housekeepers were fantastic! We are always impressed with our stay! Thank you!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LakeGirl12345 - Than you! We are so glad that you enjoyed your stay with us! We are 100% pet friendly - all members of the family are welcome in every one of our rooms! We just want to know that they're along so that housekeeping can clean up a little differently. We hope to see you again soon! Travel Safe, Erin Front Office Manager

We spent a Friday night at the BW Plus Kelly Inn and Suites with our 2 grandsons. This place was perfect. We have a king room with the sofabed. The room was large enough to give the youngest room to crawl around the room. The bed was comfortable. The sofabed didn't look too bad. The only thing I saw with it was they needed to do a little cleaning beneath it as there was a piece of cereal down there. The bathroom setup was nice. The shower and toilet were together, with the sink in the room area. That made getting ready in the morning a lot easlier. The front desk staff was very friendly. We forgot to bring milk for the youngest grandson. I went to the front desk twice, and they gave me a cup of 2% milk so we had something to put in the bottle. They also had an extra swimmie diaper so he could go in the pool again. The pool was the best part of the stay. It's designed for kids. There's 2 slides, a water cannon, a ladder and pads to crawl across the top of the water, buckets that tip water into the pool, and a hot-tub. The kids loved the pool. With it only being 3 1/2 feet deep at the deep end, the depth was just right. There were plenty of towels to dry off with. The breakfast was delicious. They offer different hot items each day, like sausage, scrambled eggs, breakfast potatoes and so-forth. They also have cereal, waffles, muffins and pastrys, along with toast and tortillas to make a breakfast buritto. Everything was delicious. However it gets a little crowded during busy periods as the seating space is limited. I would definitely recommend the BW Plus Kelly Inn and Suites if you're looking for a place to stay with kids. I'm looking forward to the next time we can bring the grandkids to this hotel.

This is a very nice hotel to stay in with very nice people they also have an awesome BBQ place right next door wood you can walk to good food in the morning I'm very easy staff.this is an a nice part of town and near the highway which makes it very convenient if you're traveling through.

Best western Kelly inn & suites. My preferred location in Fargo. I have stayed there at least a couple dozen times over the past few years. Never had a bad experience. My granddaughter enjoyed the pool very much.

familley christmas aproximately 60 people this was an amazing experience for all as the con room was perfect the ability to have dog amazing and they were there to help at every corner I thought the whole experince would fit anyones needs

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Pathfinder277051 - We are so happy to hear that your reunion was successful! Our staff is pretty wonderful and enjoy making sure that you get the best experience possible, whether that be a quick business trip or an extended large group - we always try our best to make each stay uniquely excellent. We hope to see you all back for your next reunion! Erin Front Office Manager

Great location. Close to shopping and restaurants. Beds and pillows super comfy. Free breakfast was good but nothing special. Rooms are a good size. Really like the big counter in the bathroom area. Rooms have a good sized fridge.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Excursion64317130704 - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we are so happy that you had such a great stay with us! We wish you the safest of travels and hope to see you again the next time you're in the Fargo area! Thank You, Erin Front Office Manager

Very appreciative and happy, helpful staff. We were sad we didn't have time to enjoy the pool. It looked so fun for kids. Some in breakfast area told us how warm the water was too. There was nothing extra special about the hotel other than this and the very nice staff.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Ronald W - Thank you! We appreciate the nod to our employees - Happy Employees make happy guests! Our pool is pretty great for kids of all ages! We are glad that you enjoyed your stay with us and we look forward to seeing you again! Erin Front Office Manager

Our go to hotel when in Fargo it's nice and in a great location close to everything including restaurants. The rates are reasonable for what you getting.Our kids loves the great great pool and how it is setup.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
mcordoviz - Thank you! We appreciate hearing from our guests and our return families are our favorite! We have a pretty fantastic location and our pool is a wonderful way for kids of all ages to burn off some of that travel energy! We look forward to seeing you again! Erin Front Office Manager

Awesomely comfortable beds. Great managers reception on the night we arrived. Clean and such cute little bears on the exterior of the building. Was a quiet stay (Monday evening). Great price for the comfort and convenience!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
kerry h - Thank you so much for taking the time to leave us such nice review! We appreciate hearing from our guests and we are so very happy that you had such a great nights sleep! We hope to see you again soon! Erin Front Office Manager

I may have low expectations of hotels, because I've stayed in some doozies, but everything about our stay at this hotel was positive. The room was clean and comfortable, the kids had a great time at the pool, the water in the shower was hot and high pressure (seems basic I know, but you don't get that everywhere), and the free breakfast in the morning was superior in both quality and variety to many restaurants. The staff was very friendly and helpful too. It was a very good stay.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tjohnson12019 - Thank you! We are very glad that you enjoyed your stay with us. We have a very good breakfast, offered daily from 6am to 10am. Our housekeeping staff prides themselves on the cleanliness of our rooms and our pool is fantastic for young kids of many ages! We hope we see you again soon! Erin Front Office Manager

Phenomenal staff, outstanding rooms, unbelievable water park and access to 5 star restaurants and shopping. We enjoyed the decor, rooms, comfort and awesome breakfasts and evening wine / beer hours. Everything you want to do is in this hotel for a family. Fargo's ultimate destination hotel.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
CWeld0n Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Fargo's busiest business district. We are glad you liked our hot breakfast and Manager's social hour they are definitely a great way to start and end your day. Come back soon!

We continue to book a this hotel as we have always been very satisfied with our stays. Lisa and here team are excellent at what they do and make the stay a great one. The rooms are comfortable and quiet and the breakfast is always a great way to start the day.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Dcdecraene Thank you for you kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive review such as this. We will sure to let the staff know they made a positive impact on your stay with us. We hope to welcome you back to the hotel soon!

I appreciate the patio door on the ground floor units. Swimming pool area is great for kids. My granddaughter really enjoyed it on our last trip. Good location. I prefer this hotel for all my trips to Fargo. I usually have a trailer, and their parking lot is big enough to maneuver with a trailer.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Alliance2000 Thank you for making our hotel your second home when you're in Fargo. Your continued patronage of our hotel is sincerely appreciated and we hope to be par of you future trips.

My girlfriends and I have been going to Fargo twice a year for many years now. The Best Western is our go-to hotel. It is always clean and quiet and the breakfast never disappoints! There's a selection of hot food and cold choices. The area is large enough to not be crowded. It is kept clean and well stocked. If something is out the staff are always around and quickly restock it for you, however it is hardly ever necessary to ask! The rooms are large and nicely decorated, they easily fit the four of us and all our shopping bags!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Laura we are delighted to hear the we have been part of so many journeys that you and your girlfriends have taken. I hope that you will stay with us several more times on return trips to Fargo. Our staff is always ready to welcome you and your girlfriends. Thank you for your loyalty and trust.

This BW+ is neat and clean. Front desk clerks were efficient and helpful when suggesting nearby restaurants. Hotel is walking distance to 2 good restaurants. The room was clean and nicely decorated. Bathroom was clean. Nice shower, plenty of hot water. Beds are comfortable. Sheets are soft. Breakfast was adequate, nothing extraordinary. At 8 a.m. food area was crowded as families were trying to get food for their children. I suggest eating earlier. Our one night stay was very good. Would recommend this hotel to others.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dean306 - Thank you so much for taking the time to let us know about your stay, we love hearing from our guests and we are so pleased that you had a good time with us. We have a couple excellent restaurants within walking distance and we are very close to quite a few more! We look forward to seeing you again! Erin Front Office Manager

The building is beautiful. Especially the massive wooden beams. The room was nice and clean. The breakfast was typical of mid-grade hotels, nothing too special. Chipotle was a short walk away along with some other good looking places. Overall a good stay and restful night's sleep.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Ericsievert Than you for taking the time to give us your feedback about your stay. I am glad you found our location to be close to many great restaurants. come back soon!

This best western is by far the best one we have stayed at. My wife and I are platinum rewards members, we stay at a lot of best westerns. This hotel is by far the best to date from the great staff to the amenities and the comfort of the rooms. The rooms were immaculate. They offered room service from a near by restaurant. Upon check in we were given a paper that had a lot of great info on it. The bed was clean and comfortable, the pillows were comfortable. If we every stay in Fargo we will definitely be staying here!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
acothra1 - Thank you! We are so glad that you so thoroughly enjoyed your stay with us! We take great pride in our cleanliness and our guest service, so I'm very happy to hear that we got it right! We do hope to see you again the next time you're in the Fargo area! Erin Front Office Manager

It was a wow type of hotel. The beds and room was very spacious. They even gave you ear plugs Incase it got noisey outside hotel during the night.the reception staff were friendly and approachable . The breakfast in their restaurant was wonderful.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cindyleclerc - Thank you so much for taking the time to let us know that you enjoyed your stay! We love hearing from our guests, especially when they had a good time with us! We hope to see you again soon! Erin Front Office Manager

My husband and I stayed in the Moose Tracks room as a mini getaway for my birthday. The room was very clean and quite large. The hot tub was wonderful and so relaxing. The free breakfast in the morning was also quite good and there were a lot of options to choose from. We very much enjoyed our stay here.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
PickledRick - Happy Birthday! We are so glad that we hit the mark with the room and experience and that you had such a great time with us. We look forward to seeing you again soon! Erin Front Office Manager

The pool was excellent for kids. The reason I'm only giving the hotel 4 stars is because my experience in my room 302 was unpleasant due to it being located over the pool and the amount of noise I experienced from when I checked in to when I checked out. Also the quality of the beds are not that comfortable and it was hard to regulate the comfort level of the air in the room. Breakfast was amazing, lots of choices for everyone.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tj17gange - I apologize that the sounds from the pool were so distracting! We are glad that you enjoyed most aspects of your stay - our pool area and breakfast are pretty great for a family. Next time you stay with us, please let us know about this stay and we will absolutely make sure to get you in a room away from the pool area. We do hope to see you again! Erin Front Office Manager

Nice clean and quite place to stay with family. The rooms were nice sized and comfortable beds. Our kids love the fun themed pool area. The breakfast offered a wide variety of choices and was well maintained and clean.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cjbrazell - Thank you! I'm glad that you and your family enjoyed your stay with us. Our pool is great way for kids to work off some of that travel energy and I'm happy everyone found something to enjoy at breakfast - we have a pretty decent selection! We look forward to seeing you again! Erin Front Office Manager

This BW Plus is the very best one I have ever stayed at. The staff is incredibly friendly and helpful. The interior is beautifully decorated throughout. The room and bathroom was very clean. There was free hot and tasty snacks along with veggies and dip and free adult beverages were included from 5 pm to 7 pm. The morning hot breakfast was outstanding. Check in/out was easy.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Poudre1 - That you so much! We are so glad that you enjoyed your time with us! Our staff and décor are points of pride with us, at this location, so we are very happy that you enjoyed both so much! Our manager's reception is an added bonus at the end of a long day and I'm glad you got a chance to partake in it! We look forward to seeing you again on your next trip through Fargo! Erin Front Office Manager

Apparently, you have a lights out or tv off time at this hotel. We received a call for a complaint that we were watching football and cheering for our team. The most rediculous thing ever! Breakfast really is about as generic and taste less as you can get.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Q6161BKvaleriel - I apologize for the inconvenience and thank you for your feedback. We try to make sure all of our guests have a comfortable stay with us and I am sorry that your neighbors were sensitive to your groups' fun, but everyone's experience is important to us. We weren't attempting to stop your excitement - we simply asked that it be toned down for the comfort of those around you. You're always more than welcome to watch the game in our breakfast area where your cheering wouldn't upset anyone around you. We do hope you'll give us another chance in the future. Erin Front Office Manager

You will not be disappointed with this hotel. Great room, pool, staff, and we stayed here due to other great reviews of this hotel. Room was clean with a great shower. Pool area was clean and perfect for kids, and for parents (heated pool and hot tub), staff was amazingly helpful and friendly.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sean D - Thank you so much! We are glad that you enjoyed your stay with us! We take a lot of pride in our customer service so we really appreciate your kind words toward our staff - I'll make sure to share this with them! We hope to see you again soon! Erin Front Office Manager

Enjoy the northern prairie and woods atmosphere in a luxury cabin styled lodge. Rooms are well appointed in the same style. This hotel is an excellent representation of luxury living in the North Dakota space.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
389gregoryl - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we are so happy that you enjoyed your time with us. Our décor definitely sets us apart and we're glad that you like it. We look forward to seeing you the next time you're in the Fargo area! Erin Front Office Manager

I was checked in quickly by a pleasant young man at 130 am. Room was clean and comfortable, not to mention beautiful and roomy. Breakfast was the only thing lacking due to sugar and carbohydrates being in everything except the eggs!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
KimWnd I am happy to hear that our staff and service met your needs. Sorry you did not fine just what you were craving for breakfast. We look forward to welcoming you back to the hotel in the near future. Lisa Amann

Our stay was excellent. We were met by Angie at check in, and she gave the same friendly greeting as she did on the phone when we made our reservation. Well done! The room was clean, beds very comfortable and good breakfast in the morn. Just what we look for! Keep up the nice work.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sukacat - Thank you! We appreciate hearing from all of our guests and we are so glad that you had such a good experience with us! Angie is definitely an asset to our team and I will make sure that she sees your kind comments as I know they will make her day. We hope to see you again soon! Erin Front Office Manager

Very nice rooms and everyone of the staff people from the front desk to the cleaning Staff and the food staff are very kind and professional. I feel that the Customer Service you get here is something they should be proud of. Because I feel good customer service is very hard to come by these days.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
sdstone28 Thank you for your kind review. We truly appreciate your kind words about our staff. It's definitely a boost for the staff every time they hear positive reviews such as this. We will be sure to let them know they made an impact during your stay. Come back soon. Lisa Amann

I would highly recommend to anyone to stay here if they have kids! Best pool in town in my opinion! Very kid friendly! Very close to shopping and restaurants! Within walking distance to a lot of restaurants and the mall.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Khagen77 Thank you for taking the to review your stay with us. I am very happy to hear that you like the pool area and our great location. Our location is definitely one of the thing we are proud of about our hotel. we hope to see you again when you are in Fargo. Lisa Amann

We were in Fargo visiting family. I room was nice and clean and being on the first floor we had an outside entrance (which was really nice for our elderly family so they didn't have to walk through the whole hotel). They had great breakfast options and the kids loved the pool. This is where we will stay from now on whenever we come to town.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Twinmama1618 - Thank you for leaving us such a kind review! We love hearing from our guests and we are so glad that you enjoyed your stay with us! Those outdoor entrances are super popular so we recommend requesting one when you make your reservation! Come back soon! Erin Front Office Manager

I love the log cabin look and feel of this hotel. The rooms are comfortable with everything you need. There are many breakfast options and it is delicious! Definately a place I love staying at, and will be back!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
DayTrip600227 - Thank you! Our décor is great and very unique in the area so we're really happy that you liked it! I'm glad that you got a chance to enjoy our complimentary hot breakfast in the morning! We look forward to seeing you again, come back soon! Safest Travels, Erin Front Office Manager

This hotel was conveniently located to where I was working. There are plenty of restaurants within walking distance or within a short drive. Shopping is close by as well. It's a 10-15 minute drive to the airport. The rooms are very clean, nicely furnished. My only complaint was poor water pressure in the shower. I'd stay there again next time I'm in the area.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Russ-Bonnie - Our location is pretty fantastic! We are close to a lot of excellent restaurants and the mall and other shopping is very close! I'm sorry about the water pressure, We'll have housekeeping and maintenance take a look, thank you for letting us know! We look forward to seeing you again! Safe Travels, Erin Front Office Manager

This is a beautiful hotel outside and inside, we really enjoyed the aesthetic of the place. Room was comfortable, clean, WiFi worked well. We were disappointed with the location of our room, right above the pool area on the 3rd floor. No fault of the hotel for having guests enjoy the pool space but we could hear every scream and yell from the kids in the pool below form check in at 3-4pm right until closing at 11pm and then right again at open 8am. We do sleep with ear plugs so managed to not have our sleep interrupted but for light sleepers or those early to bed and late to rise this would be a big disturbance. Suggest asking for a room not above the pool for comfort sake.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
crschwab Thank you for taking the time to write a review on our hotel we appreciate hearing from our guests. We are glad you enjoyed the décor of the hotel and the comfort of your room. We are sorry you could hear the noise from the pool area in your room. We would have been happy to move you to a different room.

We have been staying at best westerns for a while, we have driven across canada and now across the Northern USA staying at hotels. This was one of the best experiences I have had. The pool was amazing we celebrated our sons 7th Birthday there. If you are ever going through Fargo I recommend staying at this Hotel.

This is about the 6th different hotel I've tried in Fargo and perhaps my favorite, the room was awesome they upgraded me to a suite and I loved it, the north woods decor and layout was perfect for 1-2 people, they had beer, wine and a snack for happy hour and very clean everywhere I looked, I will definitely stay here again

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
paulmM5662VO - Thank you so much! We're so glad that you enjoyed your stay with us! We do have some pretty great suites available! Our weekday managers reception is a wonderful treat for our road warriors Monday - Thursday and I'm so happy that you got a chance to partake! We look forward to seeing you again! Erin Front Office Manager

We decided to have an impromptu trip and decided to try the Best Western in Fargo, ND. The entire stay was both relaxing and enjoyable. The staff, room, pool and food were all great! Will definitely be back!!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trek642297 - Thank you! We're so glad that you enjoyed your stay with us and we look forward to seeing you again if you ever find yourself in the Fargo area again! Erin Front Office Manager

Recently stayed at hotel and enjoyed our stay. Had a wonderful breakfast. Rooms and bed were comfortable. Thank you goes out to Nicole for helping on the reservations. Liked the option of having a lot of HBO channels to watch and a good TV line up. Nothing worse than to stay at hotel and not have a good TV. Breakfast buffet.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Mike S It is a pleasure to be of service to you. We are proud to offer great guest accommodations and customer service. We are glad you liked the TV and its channel lineup. We look forward to you staying with us again the next time you are in Fargo Lisa Amann

Friendly staff, above average breakfast, and most cool hotel pool I have ever seen! The room was clean, good size for the 3 of us, and even though there were a lot of kids in the hotel, we did not hear a lot of noise.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Physicsrus On behalf of the entire staff and management, would like to thank you for recognizing the fine service you received during your recent stay with us. Thank you for acknowledging all the hard work our cleaning staff puts into keeping the hotel clean and glad you enjoyed the pool. We look forward to your staying with us each time you are in Fargo. Lisa Amann

Very nice, well kept property. We were locals that needed a place to stay after just moving out of our place but needing a place to stay in Fargo for the night. With a dog - pet friendly for a lab retriever. We were very impressed with this property. Knowing that this hotel has been around in Fargo awhile, it's in great condition! Our room was on the first floor and we were able to take our dog right out of our room with an access door to the outside. This was very awesome! Pool - hot tub area was nice. Breakfast was good. We walked across the parking lot to Wild Bills for a quick supper, this was great and convenient. I would definitely recommend this hotel, especially with pets! We hope that all of the hotels we choose as we are moving cross country are this great for us and our dog!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Fargogirl It is a pleasure to serve you. We are proud to offer a pet friendly environment for our guests traveling with their pets. Thank you for sharing your how close and convenient Wild Bills is for a quick bite to eat. We look forward to your staying with us again the next time you are in Fargo Lisa Amann

My wife and I stayed here for the first time and I can tell you it wont be the last! We were greeted by Kim at the desk and she welcomed us as Diamond members which was a nice touch. It is a lovely hotel very upbeat, it has a fantastic pool with a huge splash park for the kids. The room we had was wonderful. Nice and large, the bed was very comfy and the pillows were delightful. The bathroom was large and easy to move around in. The breakfast was very nice. A good assortment of dishes of eggs, breads etc. The woman in charge made sure to say good morning to everyone. Lots of good coffee! It was quite easy to get to with lots of parking. I would definitely stay here again. Lisa A. and her team made us and others staying at the hotel feel very welcome and appreciated. Thank you to everyone there.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Calgary Oilguy Thank you for taking the time to write such a nice review on our property we always excited to hear that our guests had a great guest experience. Thank you for acknowledging Kim for providing great customer service. I will be sure to pass on to her how much her kind impacted your stay.

We took our chances with this Best Western since we had no idea where to stay, and it turned out to be a good decision. The staff was great and so was the property. It has a very nice lobby and breakfast area. A very western feel. And we happened to arrive in time for the manager's happy hour. Snacks, wine and beer. The room was very nice, too. We'll be back when we're in the Fargo area.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Great Stop On behalf of the entire staff and I would like to thank you for recognizing the fine service you received during your recent stay with us. It was a pleasure to serve you and your family. We are proud to offer our Managers Social. We look forward to you staying with us again.

My family and I had a wonderful at the best western Kelly inn and suites in Fargo. Wonderful breakfast the kids love the pool area. The rooms were nice and clean!!! We will be staying at the hotel again !

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Samanthanevold Thank you for taking the time to write a review on our hotel. We were so happy to have been part of your families get away plans. It makes our day knowing everyone enjoyed their stay with us

This hotel continues to be our choice destination when in Fargo. We attend a number of events in USA throughout the year and find this hotel to be an amazing choice for us. The staff, rooms and services are above excellent and we always feel welcome.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
CathieB2558240 - Thank you so so much! We love our returning guests and we always try to treat them like family. We love hearing that you feel so welcome and comfortable with us. We look forward to seeing you again soon! Erin Front Office Manager

The reason I had to write this review was that the beds were so nice. Just the right mix of firmness and softness. Both of us thought the same about the comfort of the beds. We saw the beautiful water park in the online photos and thought that would be great for our daughter to play and the hot tub for us. :-) The breakfast was great with several choices and the room was clean and fresh. The pool is busy as it is an excellent place to stay with families and the hotel staff that I talked to were super nice!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Don M - Thank you! Our beds are less than a year old and I am so happy that you found them so comfortable! Our pool has some great features for kids and is, indeed, very popular with our youngest guests so it can get pretty busy in there - we do hope that everyone enjoyed themselves. We hope to see you again soon! Erin Front Office Manager

The room was very spacious, clean and the bed was comfortable. Ok breakfast, but more fruit choices other than banana would have been appreciated. Will stay again. The afternoon reception was good too.

I am a Platinum level member, I stay in BW all over US and Europe. We added "No pet room" in the advance reservation made online. We checked in, the room smelled like a large dog had been in there and they had sprayed air freshener very heavy to cover. All rooms booked so no others available. When the room got warm, it was like staying in a scented kennel. Next morning manager Erin said the request for no pet room didn't come through. I have never had this happen in any other BW, and she made no effort to fix that in her system. She refused to give any restitution for a unclean room. Just said "I'm sorry we are a pet friendly hotel." Avoid this BW, there are others in the area, assume all rooms have an animal smell.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Randy M - Thank you for taking the time to leave this review. As you were told at your departure, our location is 100% pet friendly. This means that we do not have any rooms that we do not allow pets in. Our housekeeping staff deep cleans each room whenever a registered pet vacates. We do understand that some people cannot stay with us due to allergies and we would have happily honored a cancellation had you requested one, even though you were aware, prior to arriving, that this property allows pets. I, again, am very sorry that we did not meet your expectations. We did submit a $25 refund to your credit card and applied an additional 2,500 bonus points to your reward account to compensate. In the future, might we recommend communicating with the hotel if you have specific needs or requests? Either by giving us a call directly to make your reservation or give us call and let us know about anything special you need after your reservation is booked online. A comment or a note on an online reservation is a request and is never guaranteed. We always do our best to honor these requests but in this instance there wasn't a 'no pet' option. We could have told you, at that point, that we would be unable to give you a pet free room as they do not exist at this property, had you called us directly. Again, you have our sincerest apologies for not meeting your expectations. Safest Travels. Erin Front Office Manager

This was the best experience we have had in any hotel. The hot breakfast choices were delicious, the staff were attentive and friendly, the hotel was inviting with fun decor, and the pool was extra fun!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
TRKLH - Thank you for taking the time to leave us such a glowing review! We are so happy that you had such an excellent stay with us and look forward to seeing you again! Erin Front Office Manager

We left South Dakota and the National Grasslands, came through a massive storm, and found the Kelly Inn to be a wonderful refuge after a harrowing experience. Staff is great, breakfast was awesome. We did not use the pool but it looks wonderful for families. We will stay again!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Birdwatch01 We are to glad we were able to offer you a safe place to stay after driving through a huge rain storm. Thank you for recognizing the staff and all the their efforts to welcome each and every guest. We hope you come back soon. Lisa Amann

Years after seeing the famed movie, we made it to Fargo and were not disappointed. A lot of the town is because of Jazz and the people who came there. The Walk Of Fame near the replica of the famous chipper (from the movie) is nearby. The actuall movie chipper is inside the visitor's bureau. The hotel is the perfect place to stay and as others say, the rooms are very spacious and service was great. Price was below average for this type of hotel but the price and location brought us there.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
OrlandoCyclist We would like to thank you for taking the time to tell us about your great experience you had staying in our city. The movie Fargo is definitely a draw to the CVB and all their memorabilia of the movie. . Thank you for recognizing our staff and their efforts to provide great customer service. We are looking forward to you returning in the future for another enjoyable stay.

Fabulous environment, clean quiet rooms and very comfy beds! Would recommend this hotel to families and to couples for a nice relaxing get away. The pool area is perfect for children of all ages!!!!!!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Daydream27690828141 It was a pleasure to serve you. We are proud to offer great guest accommodations and customer service. We are always excited to hear that guests were able to get a great get a way and relax.

The entire hotel experience was great! The kids loved the pool, the parents enjoyed the Manager's Reception and everyone enjoyed the room and the breakfast in the morning. The area around the hotel is filled with every type of shopping and food one could desire and downtown Fargo has some fun things to offer, as well. If you're staying on a night that offer's the Manager's Reception, go! You won't regret it. They put on a pretty good spread of free appetizers with a good selection of wine and Bud Light beer. We enjoyed many glasses of wine and had some good munchies to go with it. The breakfast included a delicious waffle maker, varying hot food choices like scrambled eggs, sausage and breakfast potatoes, on top of bread for toast, muffins, donuts and bagels. They also had yogurt, fruit, cereal and oatmeal. They even hosted a large spread of toppings for yogurt, oatmeal or waffles. They also had apple juice, orange juice, milk, coffee, water or some fruit flavored water. This was by far the best complimentary breakfast I've ever seen at a hotel! If I could change anything about the hotel, I do wish the hotel pool was a little bit bigger with a zero depth area for the real young swimmers (the most shallow part of the pool is 1.5 feet deep, which was great for my 5 year old but still a little deep for my 2 year old) but a deeper swimming area for the adults. I know, I know, I'm asking a lot here. Secondly, the beds in room 308 seemed a little soft and lacking some support. They weren't terrible, by any means, but my back was sore in the morning each night we spent here. Again, it wasn't too bad and we will be back. Lastly, the staff was very friendly and hospitable. We really enjoyed our time at the BW Kelly Inn, Fargo!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
385justini - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we are so so happy that you enjoyed your stay with us and got to enjoy so many of our awesome amenities! We hope to see you again on any future endeavors to the Fargo area! Safest Travels! Erin Front Office Manager

This BW is above average. It was super clean, it was a large 2-bed room. It was CLEAN! The decor is like a resort cabin with little bears peeking in through your outside window. Kids will love the WATER slides/features in the pool. The best BW I've stayed at yet. I almost cancelled my member rewards based on the horrid filth at other BWs. But, this changed my mind... for now. The ONLY complaint I had was that breakfast was a madhouse and the staff couldn't keep up with dirty tables and dirty floors. Otherwise, highly recommend this fun and clean facility.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Freedom03806239384 - Thank you so much! We are so glad that our housekeeping staff made such a great impression! We pride ourselves on the cleanliness and customer service, so we're so glad that we hit the mark. We do apologize for the craziness over breakfast, our staff does the best that we can but sometimes we're a little out numbered. We are glad that you had a great stay with us though and we will hopefully see you again! Erin Front Office Manager

It was our first trip to North Dakota and we like BW, so it was a natural choice. When we got there, we were amazed at how nice the hotel was - beautiful lodge theme - and how roomy and spacious it was.We didn't have our kids with us, but there was a pool with lots of great slides and fun things for the kids. There were adult-only hours there in the evening, but we had other plans. Room was great, breakfast was yummy, front desk was super friendly and helpful. It was a perfect blend to make our weekend relaxing and fun.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
YodaMom Thank you for taking time to review our property. I am glad to hear that we will be at the top of your list on a return trip to Fargo North Dakota. We are happy you enjoyed the hotel's décor and roomy ness of the guest room. We are proud of our hot breakfast and all of its offerings. Come back soon!

We were traveling with our dog so needed a pet-friendly hotel. Check in went smoothly. Our room was on the first floor with both hallway and outside entrances, which was great for taking our dog out. The room was clean, spacious, and modern. Beds were comfortable. Breakfast was good. We didn't use the pool, but it looked like a great attraction for families with kids. There are also several restaurants within walking distance. I wouldn't hesitate to stay here again.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Bethm1210 - We want all members of you family to feel welcome with us, the furry babies as well! And those inside/outside entrances are a big hit with our guests travelling with pets! They do go fast so we always recommend requesting one when you make your reservation. We do hope to see you again during any future stays to the Fargo area! Erin Front Office Manager

great place, family oriented, great continental breakfast, nice decor, bedding and towels are clean, fast service if needed, laundry on site which is a very needed item, kids love pool play area, great location

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Wander64688135788 - Thank you so much! We're so glad that you and your family enjoyed your stay with us. We hope to see you again the next time you find yourself in need of a place to stay in the Fargo area! Erin Front Office Manager

Excellent service, location, amenities, etc. I generally stay at BW properties as a rewards member and generally they are good, however this one is the best of them yet. The prices was exceptional, was able to park right in front of my room, restaurant and lounge in the adjacent property, easy access to the highway to be back on my trip. Definitely recommend!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Clvrgrl111 - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we are so very pleased that you had such an excellent stay with us! We look forward to seeing you if you ever find yourself passing through the Fargo area again! Erin Front Office Manager

Nicest place we stayed at during our trip. Staff very friendly and helpful. Breakfast and coffee delicious! Very comfortable and inviting room. Best price of any on our trip! Wish I could have stayed longer!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Companion50903667207 - Thank you so much for taking the time to leave us such a kind review! We love hearing from all of our guests and we're so glad that you had such a wonderful stay. We look forward to seeing you again in the future! Erin Front Office Manager

This is a classic Best Western with a small, indoor water park that is suitable for the under 10 crowd. Even with little kids running around, our room was quiet. Quality at Best Westerns is consistent, and this property was no exception. Standard hotel breakfast that was kept restocked as needed.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
RuthB841 - Thank you! I will be passing your words along to our breakfast staff to let them know that their efforts are appreciated. We're so happy that you enjoyed your stay with us and we look forward to seeing you again whenever you find yourself in the Fargo area! Safe Travels, Erin Front Office Manager

I loved everything about my stay. The room had many different options to make your stay great. The breakfast was delicious and it was a quite, relaxing stay. I absolutely loved the décor all around the hotel. The pool was so much fun with all the different features for kids.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
DayTrip600227 - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we are so happy that you and your kiddos had a good time with us! We hope to see you again if you find yourself in the Fargo area! Erin Front Office Manager

We stayed here for the Fargo Marathon, the hotel was nice and well kept. My little one enjoyed the pool area. We stayed in a suite and it was huge!! They had breakfast out for us at 5 am. We will be back next year!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
SarahB13647 - We're so glad that you enjoyed your stay! Marathon is a busy weekend so I'm glad to hear we managed to keep up with everyone and that the early breakfast was appreciated by our runners, because we appreciate you! We look forward to seeing you next year! Erin Front Office Manager

I really enjoyed this hotel. There are so many benefits to enjoy here, and although we did have an issue with our room, it was handled perfectly. 1. Location: This hotel is located right off of the interstate and is located in a rather busy suburban neighborhood, and there were plenty of restaurants within walking distance. 2. Service: Fantastic. The staff were extremely friendly and it is evident that they take lots of pride in their jobs. I'll explain this in more detail below. 3. Room: Great. We stayed in room 220, a standard room with two queen beds. First of all, these rooms are huge, especially compared to other chains. There was so much room to walk around and we weren't constantly bumping into each other. It was also updated and well-decorated. A fridge and microwave are provided. However, we had one big issue. There was LOTS of pet hair on the carpet, particularly under the desk. It was absolutely disgusting, and it seemed as if the room was not vacuumed. We reported this to the front desk, who sent the manager up to vacuum. The manager was friendly and apologetic, and vacuumed the entire room for us. 4. Amenities: Excellent! There is a small water park onsite (didn't use). They also provide a free breakfast, which was great and had lots to choose from. The evening reception was the best part. There was a huge variety of snacks, including meatballs, vegetable platter, cheeses, onion rings, nachos, beer, and wine. This was served by Vickie, who was EXCEPTIONAL. She took a lot of pride in her job and went out of the way to make sure that the guests were having a great time. Other: – When reporting the pet hair all over the carpet, we were told that this hotel does not have designated pet-friendly rooms, so a pet could stay anywhere in the building. Most places typically allow pets only in certain rooms so people traveling without pets can enjoy their rooms without worry of animal hair or possible allergies. – The entire facility has a lodge theme, and the decor is extremely attractive and modern. We had a great stay here. The managers reception was a blast, the rooms are big, and the service was excellent. I would definitely stay here again. The dog hair in our room was our only issue.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Mitchell G - I'm so glad that you enjoyed your stay with us! Our rooms are 100% pet friendly and your experience was not typical - our housekeeping staff prides themselves on the cleanliness of our rooms so I am surprised that they missed the dog hair. And again, I do apologize and I'm glad that we were able to take care of that issue for you so quickly. I'm glad the rest of your stay was great and we do look forward to seeing you again the next time you're in the Fargo area! Safe Travels, Erin Front Office Manager

Great stay at a great value! Really liked the wood style decor.Free upgrade to whirl pool suite was not a problem from the genuinely friendly staff. Would definitely stay here again! Breakfast in the morning was very hot and plenty of quantity.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Wanderer32376631439 - Thank you! We're so glad that you enjoyed your stay with us! We love our reward members and we're always happy to make sure you have the best possible stay - whirlpool included! We hope to see you next time you're in the Fargo area! Safe Travels, Erin Front Office Manager

We were stuck in a crappy hotel that was so bad we needed to lose the money and get a new room somewhere else. These guys were so accommodating and kind it was unbelievable. Clean rooms, a great breakfast in the morning and a nice swimming area. Everyone was really friendly. If we're ever in the area again- we'll be staying here for sure.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tonyak879 - Thank you so much for taking the time to leave us such a kind review! We always appreciate hearing from our guests and we love to hear when someone leaves happy! We look forward to seeing you again on your next trip to the Fargo area! Erin Front Office Manager

Visited Fargo and stayed one night at the Best Western Plus Kelly Inn & Suites in April. from check in to check out, everything was perfect. From a great room to their indoor pool area and Manager's reception, everything was first class. We will certainly return next time our travels take us there.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
FreakinCold5 - Thank you! We appreciate hearing from our guests, good and bad, and it's great to hear that you had such a great stay with us! We look forward to seeing you the next time you're in the Fargo area! Safe travels! Erin Front Office Manager

One of the nicest hotel properties of any chain that I have ever stayed at. The value I received was beyond compare!!We arrived with no reservation and were warmly greeted.The beds pool breakfast and the appearance of the hotel will not let you down!!!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Passport07690839076 - Thank you so much for taking the time to leave us such a great review! We love hearing from our guests! I'm so happy to hear that our staff was welcoming after a long day on the road. We do hope that, if you find yourself in the Fargo area again, that you'll stay with us! Happy Travels! Erin Front Office Manager

The children loved the pool perfect for 8 year olds as the water isn't too deep. There is a hot tub! The continental breakfast was good and staff kept the area clean well stalked. Our hotel room was simple and clean. The whole hotel has a cabin feel with wood decor and pine furniture. They have a fitness center and vending machines. The located was convenient for shopping close to the mall. I would recommend staying here. Rooms were clean had basic amenities.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Victoria I appreciate your positive feedback about our hotel. I am happy that you enjoyed your stay and we are glad you found our location to your liking. Hoping to see you again soon.

Close to mall of America with convenient shuttle. Large pool area with children's play area. Pool is open long hours, Good for swimmers but makes for loud poolside rooms. Lots of good to say about hotel. Only drawback is the continental breakfast is like cattle at a feeding trough.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
mbuick - I'm going to assume you're reviewing the wrong property, perhaps you recently stayed with the BW in Bloomington? We're located in Fargo, ND - a pretty good drive from the MOA. :) We're glad that you enjoyed your stay with a BW, however and we hope that you'll stop by to see us if you're ever in Fargo! Erin Front Office Manager

We love to stay at this hotel. The price is right, and the kids love the pool. The rooms are clean and the staff are friendly. I would definitely recommend this hotel to families. Also, the wifi worked great!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
673cherylv - Thank you so much! We're so happy that you enjoy your time with us! We have a fantastic pool for the kiddos! We look forward to seeing you and your family again soon! Erin Front Office Manager

The best hotel to stay at in Fargo, Always great staff, great rooms and the best decor at any price. large pool area with pol, Hot Tub, slide and plenty of kid safe activities, This is the only Hotel we stay at while visiting Fargo, ND.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you for taking the time to write a review on our hotel we appreciate hearing from our guests. We are glad you enjoyed the décor. The water play-land is definitely a hit with the kiddos we are glad they enjoyed it.. Your loyalty is appreciated excited to see you again soon.

Breakfast had a good variety of options and the food was good, the kids enjoyed the pool area, and staff was friendly. Good location in the Fargo area close to many restaurants, shopping, and interstate.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Nick We are happy you and your children enjoyed the pool area it is a great place for children play. Our breakfast features different hot items daily to keep it fresh and inviting. Have a good summer and hope to see you again soon.

Really nice place to bring the family for a short weekend away. the front desk staff were very helpful during check in. The pool was clean and tons of fun for the kids. I will definitely be staying at the Best Western in the future.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Aarong22 Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. We are happy you and your children enjoyed the pool area it is a great place for children play. See you soon.

We have stayed at this hotel many times in the past and had always thought highly of it. This stay, however, was not typical. Our child has always enjoyed the pool there. But this stay, the pool was so crowded, my son took one look and said he would wait until it was less crowded, which didn't happen until about 10pm. We noticed that there was a sign in the lobby directing people to a birthday party. In my opinion, it isn't okay to sell passes to the pool to the public on a weekend. During the week when a hotel is less crowded? No problem. Went to the breakfast area in the afternoon for a cup of coffee, and guess what? A birthday party was going on in there too! Hotel guests should ALWAYS come first. We felt like we came in dead last. Also, we noticed in the morning that housekeeping staff was watching the comings and goings of hotel guests as they were cleaning rooms. We had to leave for the day, and feeling uncomfortable with the situation, we took our valuables with us. However, we did take a phot of the inside of our suitcases when we left so we would know if they had been gone through. And, yes, the perimeter of the suitcase had been gone through. The stuff on top and in the middle had not been touched, but all of the stuff around the perimeter had been moved. Needless to say, we did not have housekeeping come in our room the next day. One morning we were awakened to the constant barking of a dog at 7am. This went on for at least 30 minutes straight.....probably when the owners went to breakfast, leaving the dog alone in the room. Speaking of breakfast....we literally waited in line for 25 minutes to make a waffle. After making said waffle, there wasn't anywhere to sit and eat it. No choice but to take it back to the room. So disappointed that this place is no longer what it used to be. We will not be staying again.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Discover22645309213 - Thank you for taking the time to let us know about the issues you had during your stay. We use this feedback to improve our guests experiences and it is important that we get honest feedback when something isn't quite right. I am very sorry that this experience wasn't what you anticipated or deserved. Our pool area is incredibly popular with families and can get very busy. We do limit birthday parties to weekdays only, the sign that was hanging in the hall was directing the traffic towards a baptismal celebration occurring in our meeting area. Every room is allowed 6 people to occupy the pool area and occasionally there are families that take advantage of this by renting 2+ rooms and moving their party from the room to the pool. We do not ever sanction birthday parties on weekends. If you would like to discuss this matter with hotel management, we would welcome your call. Again, I am very sorry that your stay with us was less than the service we pride ourselves on but I do hope you'll decide to give us another chance and stay with us again. We hope to see you again.

From being Completely pet friendly, to the late night adult swim, this is a hotel we would return too. The hot breakfast does end early though instead of the typical 11am. So for those who sleep in you may miss breakfast. All in all though, room was clean, well kept, the furnishings were quant and comfortable. The bed was a bit hard for my liking but not to the point that I lost sleep. Definitely recommend.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Will Return We are so happy to heat abut your stay with us. We are proud of the Managers Reception and Hot Breakfast offerings glad you enjoyed them. Our adult swim in the evenings has been a big hit with our adults who want to unwind and relax at the end of the day. Thank you for staying with hope to see you again soon.

The overnight lady, Deb was awesome!! My groups of friends didn't really have a place to go and hang out, she allowed us to hang out in the lobby/breakfast area. She was a very nice lady that we enjoyed speaking with. Great job Deb!!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cristina D On behalf of the entire staff and I would like to thank you for recognizing Deb for all of efforts in accommodating you and your friends during your recent stay with us. We will be sure to let Deb know how much you appreciated it. We hope to see you again soon.

We stayed at BW for a hockey tournament. We had a group of 60 people. They were very accommodating to what we needed and our kids had a great time in the pool! Breakfast was good and it was close to many great food options and shopping as well!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Departure0116519429 Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. We are happy your group enjoyed there stay with us. We are proud of our hot breakfast and location that gives our guests many dinning and shopping choices.

Angie is just the nicest receptionist/employee. Just a dear. Again, just the best. The service was impeccable and the managers reception was great too. Also I really like the bears and the fireplace :)

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Z7892vPmichaels We're very glad to hear that you enjoyed your stay from beginning to end. Our staff works very hard to give guests an exceptional experience and we're glad to hear that we succeeded. We will be sure to share this review with Angie she will be so appreciative of your comments. Hope to see you again

We have certain expectations when traveling. We stayed in the woodlands suite and they blew it out of the park for room expectations. They had all the basic accommodations for my family of 5 and really loved the fact there was a comfortable table and chairs for our in room dining and the fire place topped it off. Bathroom is very nice and has plenty of room for alone time with the wife. All in all would definitely make this our place to stay again

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Matthewsl433EC We would like to thank you for taking the time to tell us about your satisfaction with our hotel and service during your recent stay at our Hotel. We are always happy to take a little stress out of a weary traveler's day. We are looking forward to serving you again in the future when you are in Fargo.

I loved the cabin feel of this hotel. The pool was great for my kids! They had so much fun. The rooms were clean with comfortable beds. I would definitely stay there again. The breakfast was good with a wide choice of foods!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jet45887918730 Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. We are happy you and your children enjoyed the pool area it is a great place for children play. Our breakfast features different hot items daily to keep it fresh and inviting. Have a good summer and see you soon.

The staff are all very welcoming, professional and helpful. Clean hotel. Great pool for toddlers and big kids too. Noon check out is amazing . Excellent breakfast selection. Great value for a hotel in Fargo.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Getaway33458290859 Thank you for taking the time to write such a nice review on our property we always excited to hear that our guests find the hotel clean and comfortable and they were able to have fun with their kids in the pool. Our hot breakfast is a great start to the day with it's may choices.

We had a group of 30 people at this hotel at once. There were also some other big groups that were staying at this same location. Very well handled by the hotel staff. I would recommend this hotel to anyone going through Fargo. Great local restaurants.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Compass05927930899 - Thank you so much for taking the time to leave us such a kind review! We appreciate hearing from our guests so we know what we're doing right and what we need to improve. I'm so happy that you and your family enjoyed your stay with us! We look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

This was a really nice hotel, and for the cost you can't go wrong. Pleasant staff, clean rooms, nice nightly reception as well as a decent breakfast. Also the location has easy access from the interstate. I will be back.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Scotty2120 - Thank you so much for taking the time to leave us such a kind review! We appreciate hearing from our guests so we know what we're doing right and what we need to improve. We look forward to seeing you next time you're in the Fargo area! Erin Bear Front Office Manager

Beautiful hotel and professional staff. I appreciated the front desk staff who helped me with a go bag which included some fruit, bottle water, yogurt and juice. Very clean, comfortable bed and I was surprise that the pillow were also comfortable. I didn't have to go to my car and get my own. :-)

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jrob2018 - Thank you so much for taking the time to leave us such a kind review! Our "To-Go" breakfast is a super convenient way to have breakfast on the run! We're glad that we were able to help with that! We look forward to seeing you again soon! Erin Front Office Manager

We were recently at the BW Kelly Inn in Fargo for the Woodchipper's Buffalo Wild Wings Peewee B Tournament. Our stay in Fargo was enhanced by our stay at the BW Kelly Inn. Great staff who dealt with 14 12-yr old boys running roughshod about the place. They handled out group with good patience and a good sense of humour. We had missing kids, a plugged toilet and a serious game of "mini-sticks" in the 3rd floor hallway which was all handled with a smile and patient understanding.A special shout out to Deb, the night shift manager who after shutting down the late night 3rd floor mini-sticks game while the parents were pool-side and the humour to remain patiently quiet IN the hall waiting for the boys to re-emerge from their rooms thinking the coast was clear. As one kid pokes his head out of the room door he was greeted with a firm "Stay in your room!" Good on you, Deb! Well done.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Guide16322820347 - We are super glad that you enjoyed your stay with us on such a busy weekend! We are happy that our staff was able to contain the team, for the most part, and do it with a positive attitude. Deb is a gem and we all got a smile out of your comment. We hope to see you again soon! Erin Front Office Manager

Annie, the front desk clerk, was superb. She was very friendly and professionally competent.We got stuck there in a blizzard and she handled all the last-minute changes and requests perfectly.We sat in the hot tub and super fun pool watching blowing snow.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Bruce S - Annie is absolutely an asset to our team and I will make sure she sees this! We thank you for taking the time to let us know that you enjoyed your stay and for acknowledging Annie. We hope to see you again the next time you're in the Fargo area! Erin Front Office Manager

We've been coming here for a number of years for my daughters and grandkids and for my in-laws family Christmas. The hotel is clean and well maintained. The staff are very helpful and friendly. We've had good times here. Highly recommend this place. Great place for a family event or just here while passing thru.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
530stanw - We are always so happy to see your family and we hope to continue to for many more years! Thank you for taking the time to leave us such a wonderful review! Safe travels and we'll see you next time! Erin Front Office Manager

I often travel with pets always like to stay at Best Westerns and have had good luck. This might have been the best one I have ever found. The pet policy was perfect! The room had an inside and outside entrance which was wonderful for my puppy. They also have a managers reception from 5 to 7 pm I believe. Free wine and beer to go with pulled pork sandwiches, cheese and crackers, veggies and dip, pickles and more! If I ever have reason to return to Fargo I will absolutely stay in this hotel again!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jan B - Our pet policy is pretty hard to beat! We think that all members of your family should be able to come along, so we don't have any sort of pet fee - we just want to know that they're with you (mostly because we love to pet them!). We look forward to seeing you the next time you're in the Fargo area! Thank you! Erin Front Office Manager

Excellent location for shopping and restaurants. 10 minutes from Scheels Arena. Wonderful indoor pool for the family. Lots of room to enjoy a hot breakfast before heading out for the day. Very very clean. Rustic homey take your shoes off kinda place. Loved it!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trail752569 - We do have a fantastic location in Fargo, near popular shopping and eating destinations! We are glad that you enjoyed your stay with us and we look forward to seeing you again in the future! Erin Front Office Manager

Very nice hotel with free breakfast, close to restaurants and shopping. Great pool area...but it is VERY loud. Comfortable beds & nice rooms. They offer books & games for use, as well as exercise room.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Roberta S - Thank you so much for taking the time to leave us such a kind review. We are glad that you and your family had a great stay with us and we look forward to seeing you again soon! Erin Front Office Manager

I arrived early in the morning to a windy chilly day. When I checked in I was called by my name & the staff was very helpful. The breakfast was very tasteful & filling. The bed was just like home I called me to a good nights sleep & very quiet also!

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jimv954 - We're so glad that our staff made you feel welcome and that you had such a great stay with us! All of our beds are less than 6 months old so we're glad to hear that they're comfortable! We hope we'll see you again the next time you're in the Fargo area! Erin Front Office Manager

We stayed here with our two small dogs on Thanksgiving. Our room had an additional door to the back parking lot where the potty area was located. Very convenient and also ground level. Made unloading the truck much easier rather than having to haul everything through the lobby and down some hallway. The room had a cozy decor, was clean and had comfortable beds. I especially liked the little "cradle" for the TV remote that assured me that it had been cleaned. Very nice touch! We were just a few doors down from the pool area that is really more like a water park. It was really busy with families and kids enjoying the slides, water cannons, etc in other words: tons of things to keep kids entertained for hours. Breakfast was much better than most hotels with scrambled eggs, potatoes, and sausage among a lot of other choices. Overall, the decor of this hotel is very appealing: northern woods, lots of exposed rocks and logs, fireplace. Just.Plain.Cozy. There are tons of restaurants within walking distance, shopping, whatever you need. In the future, we will most definitely stay here again. The fact that this hotel is also pet-friendly is a HUGE bonus.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
ChrisM118 - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we are so happy that you had such a fantastic stay with us! We do have a pretty unique décor and our pool is a big hit with kids of all ages! We hope to see you again soon! Erin Front Office Manager

a great place for family to get together. this is our halfway point from Minot to Sioux Falls. we all meet here to swim and go to the local restaurants. well maintained and clean.the pool is shallow for the kids and they love the water slide

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Small Family Reunion We are glad to hear that you and your extended family choose this hotel to gather at. We are happy the water play-land is a hit with the entire family. We hope to have you back again in the near future and take par in more family gatherings. Lisa Amann

We stayed here this weekend while visiting our daughter at NDSU. The location is close to everything, NDSU doesn't only has a couple Hotels within walking distance of the Campus, but with the weather it was easier to be close to Scheel's & the Mall. The Hotel is nice and the staff is friendly. The Breakfast area can be crowed depending on timing for breakfast. The pool area is perfect for families with younger kids because it has several activities for the kids to have fun with, like Lilly Pads and water slides. The families that were playing in the pool were having fun. The Hotel uses a light bulb in the bathroom that flickers when it is turned on, I talked to the front desk thinking there was an issue and it is the light bulb they use and they were very nice about it. The rooms are the standard Best Western Plus rooms and are very relaxing and comfortable. We will stay at the Hotel again on our next visit.

Erin2022, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Ryan J - Thank you so much for taking the time to leave us such a kind review. We love hearing from our guests and we're so happy to hear that we'll see you again! The college can be a bit of a drive from us but, you are correct, we've got a great location from the mall and lots of other shopping and restaurants! We look forward to seeing you again! Safe Travels, Erin Front Office Manager

Best Western Plus Kelly Inn and Suites is a wonderful stay for many reasons. The room is large with plenty of storage, very comfortable beds, extremely clean, super quiet, a friendly/ professional staff at the front desk, and their prices are quite reasonable. The breakfast is nice, but a very unexpected surprise was a Manager's Special in the early evening. It consisted of a variety of wines and beer to drink with many choices of cold and hot appetizers. We thought all of it was great!!! When we got home we realized that a personal pillow was left in our room. Annie answered the phone. Annie was amazing with us in the hotel and on the phone. She graciously took the information that described the pillow, soon she called back saying it was found. We received the pillow in the mail in a few days. Thank you very much!!! I can not thank Annie enough about her professional and caring attention.

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
hfnorth - Thank you so much for taking the time to leave us such a kind review! We LOVE hearing from our guests and it's always fantastic to hear that someone had such a great stay with us. Our manager's reception is a great treat for our weekday warriors; running Monday - Thursday evenings from 5-7pm. Annie is definitely an asset to our team and I will make sure to share your review with her! We look forward to seeing you the next time you're in the Fargo area! Safe Travels, Erin Front Office Manager

I have stayed at this hotel many times. Normally in a room with two queens, this time we had a king suite and we didn't want to leave it was amazing! I highly recommend getting the king suite!! The breakfast is great and the staff is very friendly!

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jasmine F - Thank you! We're glad that you've enjoyed your stays with us! We do have some pretty amazing king suites! We love it when guests call us directly to make reservations so that we can be sure to find the right room for you, we do have quite a few options! We look forward to seeing you again the next time you're in the Fargo area! Erin Front Office Manager

Enjoyed the stay at the hotel, it was very clean. Close to all shopping. The greet and meet was very good and a good variety to chose from . Breakfast was good. Staff helpful when I mentioned a problem with lock. Had a great pool for kids, if you have any.

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
RWS2002 - Thank you so much for taking the time to leave us such a kind review! We are very glad that you enjoyed your stay with us! I'll pass your comments along to housekeeping. We look forward to seeing you the next time you're in the Fargo area! Safe Travels, Erin Front Office Manager

great place to stay for families with younger kids (ages 1-14). open to public (pay use) so pool gets busy. laundry facility is clean, 2 each washer/dryer .75 per load. room decor was rustic lodge and bed was comfortable. pet friendly rooms. The breakfast was good, hot continental breakfast.

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
amber611 - Thank you so much! We're glad that you and your family enjoyed your stay with us! For future reference, however, we do not do public or pay use swim. Anyone using our pool area is a registered guest. We do allow scheduled birthday parties during times of slower traffic, but we have never allowed for day use swimming. We do hope that you'll stay with us again soon! Safe Travels, Erin Front Office Manager

This hotel had clean, well-equipped rooms with microwave and refrigerator. The pool is only 3 feet at its deepest which is not ideal for adult swimming, but it is a great pool for kids as it has lots of fun things for the kids. Adults enjoyed the whirlpool. Excellent hot breakfast is included. Staff are friendly and accommodating. Close to West Acres Mall.

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Christine R - Thank you so much for taking the time to leave us such a kind review! We're so glad you enjoyed your time with us! We hope to see you back the next time you're in the Fargo area! Safe Travels! Erin Front Office Manager

This place is great! Designed like a hunting lodge - the room was clean, modern and cozy. Evening managers get together included cocktails and light bites while breakfast included everything from eggs, waffles, ham, fruit and much more. Super friendly and helpful staff. Located a short distance from restaurants, shopping and fuel. Stay here!

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Logmarine - Thank you! We're so pleased that you enjoyed your stay with us so much! Our manager's reception runs Monday - Thursday from 5-7pm and we are so glad that you got an opportunity to partake! Our breakfast is also a great way to start your day! I'm happy to hear that our staff was so welcoming - we take a lot of pride in our customer service so it's always good to hear that we're getting it right. We look forward to seeing you the next time you're in the Fargo area! Erin Front Office Manager

Comfortable Bedding, clean facility. Evening Manager's Reception with wine, beer, and appetizers was friendly and welcoming. First floor room had seperate entrance at the front which made it convenient to load and un-load the vehicle.

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
mpeters71 - Thank you so much! we're glad that you enjoyed your stay with us! Our manager's reception is a nice treat for our weekday travelers so I'm glad you got an opportunity to enjoy it! All of our ground floor rooms have that outside access, but they do go very fast so we always recommend requesting them at the time of reservation and we will always do our best to accommodate! Thank you again and we hope to see you the next time you're in the Fargo area! Erin Front Office Manager

This was a great hotel in Fargo. We arrived about 6:45 pm and the Manager's Reception ended at 7:00 pm but the desk clerk encouraged us to check it out. The person serving the reception was very friendly and offered to keep the items out for us even after 7 pm. They had wine but also sodas. They also had pizza, nachos and cheese, chips and dip and other appetizer type foods. We had enough that we didn't need to go out for dinner. The room was large. The only con was that there were no plug ins on the lamp bases. The lobby is decorated with a log cabin motif. The pool is not just water but a playground with slides and water spouts. The breakfast was good with hot dishes served. They even give you a menu for the week at check in.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Shnpan Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and that you found our hot breakfast just what you needed to get your busy day off to a good start.. We are looking forward to you staying with us again.

We stayed here for a family reunion. The location was excellent. There were a lot of restaurants within walking distance. The kids loved the pool area. They were very accommodating to our dogs. We will definitely stay again.

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tabol2018 - We're so glad that you and your family had a good time with us! We do have an excellent location with plenty of resraurants and shopping very close! We do hope that you and yours will see us again the next time you're in the Fargo area! Erin Front Office Manager

We were here for only a single night to break up a long drive, so unfortunately, we didn't get to settle in to enjoy their amenities. This is a very nice property. Our room was spacious and comfortable. The pool looked amazing with lots of features. Had we been staying longer, we would have gone in. Breakfast was your typical fair: cereal, eggs, toast, etc.

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
meyerinc - We're so glad that you decided to stop and stay with us during your trip and that you enjoyed what time you did get to spend here! Maybe on your next trip through we can have you will us a little longer! Travel Safe! Erin Front Office Manager

Amazing hotel for kids and families, great pool and activities. Beautiful entry and very helpful staff! Room was spacious, clean and convienant. We had a small dog and were able to get outside quickly. Great location for food and shopping as well!

ErinB3087, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
ADA040612 - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we're so happy that you and your family (fur babies included!) had a great time at our hotel! We hope to see you again next time you're in the Fargo area! Erin Front Office Manager

Clean, clean, clean. My first obsession. Super friendly staff, who are truely concerned with your well-being. Property This hotel is on my favs list for Fargo. Property well maintained. Interior decore warm and comforting to this road warrior.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
R2005XEdianer Thank you for taking the time review your stay with us. We will let housekeeping know how please you were with their efforts to keep the hotel clean. We hope to welcome you back again soon!

The staff is extremely friendly and helpful. The rooms are always very clean and quiet. It has a great location, walking distance to many places to eat. It is a great place to stay when in the Fargo area.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jelling2017 - Thank you! We are very luck to have such an excellent staff - they take great pride in being able to go above and beyond for our guests. We also have a great location, near to many popular shopping and restaurant locations! We hope to see you again the next time you are in the Fargo area! Safe Travels, Erin Front Office Manager

Their service was a step above, by offering extra blankets, pillows, etc. Hotel decor was mountain lodge, and fascinating in detail. Children are delighted in the playfulness of the pool design. It is an exceptional hotel for family fun.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Wordholder - Thank you for the kind review! Hearing from our guests let's us know what we're doing well! Our decor is pretty unique in the area and our free deluxe continental breakfast is a great way to start your day! We look forward to seeing you and your family again! Erin Front Office Manager

Excellent hotel. Good location, easy to find. Clean rooms and property, good waterpark with lots.of fun things for the kids. Breakfast was good, had great choices, and staff was friendly and responsive

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Abigail T - Thank you! We're so glad that you enjoyed your stay with us! Our housekeeping staff tries very hard to always do an excellent job and I'll be sure to pass your words along to them. We hope to see you again! Erin Front Office Manager

The hotel was clean with a nice room and the staff was friendly. Also had a nice breakfast area. It did seem a little high priced for the area but I could have been staying at a peak time. I would surely stay here again.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Scotty2120 - Thank you so much for taking the time to leave us such a kind review! Our guests' satiafaction is our top priority and we love hearing how we're doing! We hope to see you again soon! Erin Front Office Manager

The Best Western Plus Kelly Inn & Suites was a wonderful place to stay for a few days on our little shopping trip. The room was comfortable with lots of room. The amenities were great for couples or families with a fantastic pool area designed for kids and adults alike. The continental breakfast was great with hot food choices, cereal, waffles, fruit, juice, coffee, etc. The location was close to shopping and restaurants. I would definitely stay there again. During the week they host a managers reception between 5:00 P.M and 7:00 P.M. where they serve beer on tap, wine, pop & snacks such as: vegetables with dip, potato chips, chicken wings, etc.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
wireman_11 - Thank you for taking the time to leave us such a kind and detailed review! We do have a fantastic pool for children and our breakfast is a wonderful way to begin your day! We look forward to seeing you again the next time you're in the FM area! Safe Travels, Erin Front Office Manager

Always stay here on my way to Winnipeg. Great pool area. Good breakfast. Handy to freeway and shopping area. Rooms are good size. Accept small pet for no charge. Looking forward to return trip August 19

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Kruzer4 - Thank you! We're so pleased that you always enjoy your stays with us! Our repeat guests are so important to us and we're so glad to be your stop on your way through. We look forward to seeing you next time! Safe Travels, Erin Front Office Manager

as usual - the BW team in Fargo met all of our expectations. The breakfast and managers reception on Mon - Thurs is always a hit. Lisa Amann and her staff do an exceptional job of looking after their guests. Thanks

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dcdecraene - Thank you! We are glad that we hit all the right buttons during your stay! We love hearing from our regular guests so we know how we're doing - it's the repeat guests that are more able to tell us if we're slipping somewhere. We look forward to seeing you again next time! Safe Travels, Erin Front Office Manager

My young family and I had the tremendous pleasure of staying 3 wonderful day's at this exceptional hotel. From the moment we checked in the wonderful front desk hostess made us feel welcomed and valued. Although we arrived slightly before our scheduled check-in time, our hostess could tell that my children where very eager to get their bath suits on, and make our way down to the in-door waterpark. As a tremendous show of courtesy we were given a separate room to use, until ours was ready. This way our kid's could wait in the one place they wanted to be... THE POOL!!! Helpful Money Saving Tips for the Traveling Family: Unlike most downtown hotel's who charge $20 per day for parking. Parking at the Best Western Plus is always free, and very secure. The buffet breakfast is also free (unlike some hotel's in the area), and his very hearty. Eggs, bacon, sausage, and waffles, are always on the menu. For Mom and Dad, there is a "Managers Reception" every evening between 5pm-7pm, which again is completely free to attend. With plenty of free finger foods and adult beverage's to go around.... did I say it was FREE! The in-door waterpark is open early 8am, and stays open late as well 11pm. There are plenty of tables around the pool to enjoy a pizza with the family at... which the amazing staff a the front reception will be more then happy to arrange for you! Sure, there are many hotel options throughout the area, however, I have yet to stay at one that impressed me more then the Best Western Plus Kelly Inn & Suites did! My family and I use Fargo quite frequently as a jump-off point for a Discount Airline not available where we live in Canada, so I can say with a 100% certainty, that we be continued guests at Best Western Plus. Make the right choice for YOUR FAMILY AS WELL!!!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
simonstrauman - Thank you! We are so glad that we were able to make your stay great from beginning to end. Our staff tries to do a fantastic job and I'm so happy that they were able to go above and beyond for your family! It makes me very happy to hear! We hope to continue proving ourselves the best in the Fargo area and hope to see you again soon! Our manager's reception runs Monday - Thursday from 5-7pm and ALL guests are welcome to join, we have something for everyone, even our littlest guests. We'll see you next time! Safe Travels, Erin Front Office Manager

We stayed 1 night on a driving trip. The hotel appears rustic. Parking was free and the lot in front had plenty of space. The room was nice (the sink in a separate room from the toilet/shower). The breakfast was standard fare. There was a BBQ place and an Italian restaurant next door. A brief drive to the tourist sites and downtown (that was under construction when we were there).

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
NewYorkTex - Thank you! We always appreciate feedback from our guests and we are glad you enjoyed your stay with us! We have a fantastic location with many popular restaurants and shopping nearby! We do hope to see you again on your next trip to Fargo! Safe Travels, Erin Front Office Manager

This place was perfect for our family to spend the weekend. The best thing that we liked was the location. It is right off the interstate, and was close to all the things we wanted to check out in town: Space Alien Grill is nearby (along with a lot of other restaurants), Kroll's DIner is a few blocks away, The Welcome Center (check out the Fargo woodchipper from the movie on display as well as many celebrities handprints in the cement outside) is also within a couple blocks. It's very easy to get downtown and the zoo is also super easy to get to from here. That took out a lot of stress from our mini vacation. The room itself was nice and clean - we were on the first floor and while there was an inside door from our room into the hotel, there was also a door from the parking lot into our room which was so convenient as we were coming and going and could use that outside door instead of walking all through the hotel to get to our room. Also made checking out a breeze with all our stuff to carry to the car. The pool area was a fun place for little kids to play, although not much for older kids and adults to enjoy, but for us, that was okay. I'd definetly stay here again!

This is a great hotel for families with smaller children. The pool area/small waterpark area is great for smaller children and could entertain them for hours. The breakfast wasn't bad but definitely could be better. The room was clean and nice. Good hotel but a hint would that a lot of sports teams like to stay at this hotel so expect a lot of kids while staying there.

Clean room, great price and friendly staff I would definitely recommend this place to friends and family. Also to folks who just need a nice place to rest after a long drive. Good location with dining close by

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Robert F - Thank you for taking the time to leave us such a kind review! We love hearing from our guests and we are so happy that you enjoyed your stay with us! We hope to see you again soon!

Always stay at this hotel when in Fargo. Staff are great and the kids love the pool. Breakfast is great and love the fact its included with the rate. Have stayed here last 7btripsbt9 Fargo and will return on our next visit.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
44Shorty - Thank you! We are glad that you and your kids enjoyed your stay with us! We do have a pretty awesome pool area and our breakfast is a great way to start the day! We look forward to seeing you again on your future trips to Fargo! Erin Front Office Manager

My children and I just love this hotel. The rooms are always clean. The pool is always well kept. Our family enjoys doing staycations. And this is definitely one of our favorite places. And we just love The Rustic decor. The breakfast has a great variety and is always hot. We have never had a problem. And definitely plan on being back

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
th0ff3 - Thank you so much for taking the time to leave us such a kind review! We loving hearing from our guests! It's how we know what areas we're doing well in and what areas need improvement. We're so glad that you had such a wonderful time with us and we look forward to seeing you again soon! Erin Front Office Manager

Stayed here twice and service is always great. Clean rooms! Most importantly the bathrooms are cleaned properly! My kids loved the pool area and the bears on the windows outside! Highly recommend this if you're ever in Fargo!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tanalea717 - Thank you for taking the time to let us know about your stay! We appreciate all guest feedback and we love hearing from our repeat guests! We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

Upon arrival there were 2 girls sitting at the front desk. Neither acknowledged my presence until I said I would like to check in. One girl rudely asked my name and slapped a paper on the desk for me to sign. She quickly went through everything and handed me my keys. Did not tell me to enjoy my stay or anything like that. Acted like she was truly unhappy to be there and to be bothered. We went to our room, keys didn't work. Went back to the desk, initial girl who helped me did not move or acknowledge my existence. The other girl apologized and helped me. We got in our room, it was nice but at this point my stay had already been ruined by the lack of hospitality. Son called room service and was put on hold forever until I finally told him to hang up and call a different number. Which answered right away and helped him. We had to call room service later to request bedding, the wonderful girl who checked me in brought the bedding and literally threw the bedding at my son with a very angry look on her face. It was hard to keep the temperature in the room comfortable. It was either too hot or too cold and there was some kind of clunking coming from the fan in the bathroom all night keeping us up. I will never be back and will not recommend this place to anyone. Oh and apparently we were supposed to get some wrist bands for the pool but never did. We agreed it was not worth going to the desk asking about them just because we didn't want to deal with the girl at the front desk. So we never did use the pool.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Darc232 - I apologize for the attitude and behavior of our staff. It's highly unusual to hear and I will absolutely be looking into it, usually we get great feedback about our staff. We pride ourselves on our customer service so it's disheartening to hear when someone has a less than excellent interaction with any employee. I will be speaking to our staff at our meeting about the importance of guest interactions, we want everyone to feel welcome and at home with us and usually everyone is here fantastic at that part of their job. Again, I do apologize for this interaction, it's important to us to know when something isn't right. I do hope you'll reconsider and give us a chance to provide the excellent customer service that I know we can provide. Erin Front Office Manager

We stayed for 3 nights here. Very comfortable bed, excellent spacious clean rooms, with microwave and fridge.Our room was ground floor and had a convenient door to the car park. Awesome breakfasts, changing each morning. Would have liked to see more brochures of things to do in Fargo, but visitors centre was not too far away.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Milly M Thank you for staying with us for three days we are glad you enjoyed your stay with us. We will check on more brochures great suggestion. See you soon!

Our second Kelly Inn, and it was as nice as the first. We were once again impressed with the detail inside and out. Even though there had been a power outage Kristina was calm, cool, and collected. She provided us with recommendations for supper, but warned the entire neighborhood had been without power. We had a nice stay and will stay here again if in the area.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Watercop We are so glad that you come back to stay with us and enjoy the décor inside and out. Thank you for recognizing Kristina's professionalism she is an asset to the hotel we are very proud of the way she handled the power outage. Sorry for any inconvenience the power outage caused you during your stay. Hope to see you again soon.

Our room was as clean as a whistle, the staff were helpful and the breakfast was good. Our room was very quaint; decorated in an outdoor theme. Towels and bedding were spotless. We would definitely stay here again.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trish Thank you for the great review we are glad we not only met but exceeded your expectations. We are looking forward to your return trip.

I rented a suite last night.... the room was so beautiful, I had to wipe down the bath before it could be used, but everything else was perfect until we discovered the air was stuck on cold and high. It wouldn't turn to heat or a lower lever but it was late and I just unplugged it to try and sleep but got so hot I had to plug back in so it was a long night keeping to hot or to cold. But overall was ok stay, just wish we knew about the broken air before it was so late and we were so tired and didn't want to move rooms and all that...

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
h8roflove We are so sorry the heating/ac was not working. I know it may have been late in the evening but we do have trained staff on to help with these issues. We are glad you enjoyed the hotel. We sure hope you come back in the future.

Great hotel and close to shopping. Staff was very friendly and room 211 is amazing! The out door theme is far different than the other hotels in the area. Very clean and good breakfast too. Can't wait to come back.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
way4oh - Thank you! We appreciate hearing from our guests and we are so glad that you had such a great stay with us! Our Horsewhisperer Suite is a pretty fantastic 2 room suite, with a spacious layout and two full bathrooms. We hope to see you again next time you're in the Fargo area! Erin Front Office Manager

Stopped here on way to Canada. Love this place. Staff is awesome. Very friendly and had nice advice on where to eat and shop for necessities. Cant say enough about staff. We loved the pool area and lily pads and slide. Very cozy motel, clean and comfortable

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dkweelborg Thank you for sharing with our social media family your great experience. We are so glad you had a great experience staying with us. Hope you will stay with us again soon

This place was beyond expectations. Our room was spacious, 2 queen beds, a table and 4 chairs plus a fireplace! The bathroom was huge with separate tub and walk in shower. Loved the tile in the bath. There was a manager's reception in the evening with complimentary beverages and canapés. Breakfast in the morning was the usual fare. Overall a fantastic visit.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you for the great review. We are glad you enjoyed your stay in our Wilderness Suite. The manager's reception is a great way to relax and enjoy some complimentary beverages and foods after a long day. Hope to see you again soon.

The Front Desk staff did a nice greeting, room was wonderful, really enjoyed the lodge atmosphere. Right across the street from the venue I was needing. Breakfast was good but cramped space, liked the overflow option. Very pleased and will return whenever in Fargo!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cwsoma We are happy you enjoyed your stay with us and were able to take advantage of our great hot breakfast. Hope you will stay with us again when you are in Fargo.

We travel extensively...stayed in well over a 1000 different hotels. The most insensitive customer service was experienced here. Booked the hotel for a weekend for us and my toddler grandson and his parents. Called the night before to request an early checkin to allow my grandson a place to have his afternoon nap. They told us it should be okay, but we should call in the morning to confirm timing. We called at 11:30 on day of arrival and requested an early check in time. The lady that answered was very abrupt, told us no checkin till 3 and hung up on us. I assumed we must have been accidentally cut off. When I arrived at noon she pointed at the sign that said 3 o'clock and then ignored me. I asked her if there was any way she could check with housekeeping to see when the room might be ready. She refused. I asked if there was any way she could call us when the room was ready. She refused. Needless to say, this does not reflect well on their customer care. There are many other hotels in Fargo that still believe in customer service.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Red_River_Canada - Let me offer our sincerest apologies for your experience at our location. We always do our best to meet our guests requests. During high volume weekends, we will absolutely do our best to get you checked in to your room as early as we can but unfortunately sometimes it's just not possible. We offer a later check out, at noon, and while our housekeeping does it's best to accommodate requests for early arrivals it isn't guaranteed. I will personally speak the desk staff at better handling these requests when we can't fulfill them because, you are correct, there was no reason for her to be rude and I do not find that acceptable. We do pride ourselves in our customer service and being able to go above and beyond for our guests. We do hope the next time you're in the Fargo area you'll give us another change to provide you with the excellent customer service that I know we are capable of. Erin Front Office Manager

The hotel has a cozy lodge-like feel both inside and out. The room was spacious, comfortable and clean. Breakfast was better than most. Hotel staff was friendly. Hotel is just a couple of blocks from the famous Fargo wood chipper.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jim G - Thank you! We're so glad that you enjoyed your stay with us and that you found both our staff friendly and our location convenient! We hope to see you next time you're in the Fargo area! Safe travels! Erin Front Office Manager

Rooms were clean, comfy breakfast was ok Only problem we had is where are room was located. Asked to be closest to the pool / hot tub and I do not think they could have put us farther away. 2nd floor just about as far to the north end as we could get But other than that met some nice people there

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Kevin Thank you for taking the time to write a review on our property. We a glad you found our hotel to be clean and comfy. Sorry we were not able to accommodate your request to be placed closest to the pool we do try our best. Hope to see you again soon.

We stayed one night on our way to Minneapolis. This hotel is so amazing! The kids loved the theme and the water park. The Italian restaurant room service had great food, and the location allowed for numerous other options if one wanted. We would definitely stay here again without considering anywhere else!

Lisa A, Manager at Best Western Plus Kelly Inn & Suites, responded to this review
4XHappy We are so happy you and your family loved the water play-land and were able to take advantage of our room service from Carinos. We cant wait to have you come back again thank you for sharing your experience.

Great amenities, always clean and comfortable, convenient location for shopping, dining, and interstate access. Friendly staff and very good continental breakfast. Excellent for business travelers as well as families!

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
vwilliams2018 We are happy you found our location to be convenient with its easy access and mecca of dinning and shopping. Our breakfast is always a great start for the business traveler. Thank you for sharing your great experience.

This was a very nice hotel with clean rooms and an excellent breakfast. The location was great as it was near a variety of shopping and restaurant options. The staff was courteous and helpful to answer questions. I would recommend this hotel.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cwaller1435 - Thank you! We are so glad that you enjoyed your stay with us! We appreciate hearing when our guests had a good time with us! Our location is fantastic, we're very close to so many great eating and shopping options and our staff loves to give recommendations! We look forward to seeing you again on your next trip to Fargo! Erin Front Office Manager

I've stayed at this hotel at least 5 times and I've always been very satisfied with everything. The staff is excellent. The staff is SO good that they even deep cleaned the rug for 20 minutes while I was standing there because I have pretty sensitive pet allergies. That is super service. The rooms are clean and comfortable. The price is fair. And you'll feel like you matter here. Don't go anywhere else. This is the best place in Fargo. I will definitely return again and again

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Joe S - Thank you! We appreciate hearing from our guests, especially when it's to learn that a member of our staff went above and beyond! That is always awesome to hear, we always try our best to make our guests feel at home and I am very pleased that we hit the mark with you. We look forward to seeing you again the next time you are in the Fargo area! Erin Front Office Manager

We stopped on our way to Minneapolis for a one night stay. The rooms were clean, beds comfortable, and staff very friendly. The hotel pool is amazing, we have a 6 and 8 year old and they had an absolute blast. They have a small workout room but it has everything you need to get in some exercise while on the road. The breakfast was large, delicious, and had plenty of options. This will be our go to hotel anytime we are in Fargo from now on.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trevor H - Thank you so much for taking the time to leave us such a kind review! We love hearing from our guests and we're so happy that you enjoyed your stay with us! Our pool area is a fantastic way to let your kids have some fun burning off energy and while our fitness center is limited, we do have the necessities to get in a decent workout! We look forward to seeing you and your family next time you're in the Fargo area! Erin Front Office Manager

So, checking into this hotel, I had fairly reasonable expectations. It met them fully. The bed was comfortable, the staff was friendly and the breakfast was acceptable. Would I dream of spending a great vacation there? No. Would I go back while traveling for business? Certainly. I also noticed a pool area with activities that kids in the hotel seemed to be enjoying thoroughly.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cathryn Thank you for sharing the things you found enjoyable about the hotel we are glad you enjoyed your stay with us. Hope to see you again on a return trip.

We stayed in the Horse Whisperer suite again and it was absolutely amazing. The kids enjoyed the pull out bed with the fireplace and tv right by them. They also enjoyed the jetted tub full of bubbles. The pool is shallow and may be a bit boring for older kids but ours (3 & 6) absolutely loved it. We plan on coming back for a two night stay next time. The rooms are always quiet and when we tried to book another night in the suite the front desk staff were very helpful as to when or if we can book again.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Beccal1991 We are so happy you enjoyed your stay in our Horse Whisper Suite. This two room suite with the fireplace is so comfortable we look forward to you and your family coming back.

Close to shopping and dining and love the great breakfast and decor!! Friendly and helpful staff!! Stay here twice a year for several years now!! Happy Hour is a bonus!! Can't wait until next time!!:)

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Michelle Thank you for being such a loyal customer who comes back each time you are in Fargo. We are happy you are comfortable staying with us. The social hour is a great way to end a long day or start a great evening.

They have a really great breakfast in the morning and the Happy Hour and night is a bonus! Always friendly upon check in and easy to work with. Clean rooms and good beds. Annie will help you out with what ever you need.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sheila R - Thank you for taking the time to leave us such a kind review of our property! Annie is such a wonderful asset to our team and I will make sure she is aware of your praise! We are pleased that you had a chance to enjoy our a variety of our amenities such as our weekday manager's reception and our daily hot breakfast! We hope that if you're ever in the area again, you'll stop and spend another night with us! We look forward to seeing you! Erin Front Office Manager

The Kelly Best Western is a modern Inn with a great location. You are close to dinning and shopping. The staff are very helpful and friendly and the rooms can't be beat. The pool although geared for family fun is clean and ready for use. The happy hours make our stay as we meet other travellers and chat. Breakfasts have never disappointed. Great Place to stay

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Paul L - Thank you for taking the time to leave us such a nice review of our property. We are glad that you had such a great time with us and got a chance to enjoy our weekday managers reception and every day breakfast! We hope to see you again soon! Erin Front Office Manager

We picked this hotel mostly for the pool, and it didn't disappoint for my kids (though there was a shortage of towels!). Breakfast is not as extensive as some other hotels but was adequate though seating is very limited and tables are only big enough for 4 people. Food at the managers special was again not as extensive as other hotels (chicken nuggets, cheese bites, raw veggies, chips, crackers) but did include free alcohol so bonus! All the staff we interacted with were very pleasant. The biggest issue is really the noise. Not much the hotel can do about kids running around and slamming doors and stuff but you will hear everything so if you need a really good nights sleep this is not the place for you! (We stayed Sunday-Tuesday). Wifi was also not terribly reliable which (though I know it sounds a bit first world problem) is kind of a must!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
JoS610 - Thank you for leaving an honest review of your experience at our property. We appreciate all guest feedback, it's how we know where we need to make improvements. We're very glad that you enjoyed so many aspects of your stay! We hope that we'll see you again the next time you travel to the Fargo area! Erin Front Office Manager

We went specifically for the kids so we weren't really looking to fill all of the adult needs. The pool was great but heavy chlorine smell and eye irritation. The bed was great, the room was decent, really didn't have much staff interaction but they seemed welcoming and willing to assist. Breakfast was horrible but I understand that overwhelmed employees tend to overlook time to speed things up. Price was a lil high for the weekend but overall it wasn't bad enough to keep me away.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jazure Thank you for taking the time to write such a nice review on our property we always enjoy hearing from our guests. Traveling during the peak times does affect the price charged for a hotel room. I can assure you we always offer the best available rate to our entire guest and great amenities to give you value.

Called hotel to see if we could get early check in totally understand that it wasn't possible because they were sold out the night before, we where told check in was at 3. So we arrived at 2:57 told our rooms were not ready it would be a bit. Front desk staff were rude & told us they were short staffed so that is why our rooms were not ready. Asked to talk to manager but there wasn't any in that day. With all the problems they were having why didn't they have one come in especially on a busy weekend? Finally got checked in went to pool area there were no pool towels, Birthday party going on which was stated that no parties on weekends. You couldn't even move in the pool area because too many people. Seemed like they were understaffed the whole night/morning because towels weren't even in pool area even the next morning I had to go to front desk to get some, breakfast food was not replenished. Went to front desk for paper plates & the staff that helped me was using a floss pick..... unfortunately we will not be back! I will not recommend this hotel to anyone. It wasn't any cheaper then other hotels we have stayed in Fargo area.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Dawn We would like to thank you for taking the time to tell us about your dissatisfaction with our service during your recent stay at our hotel. We do apologize for your rooms not being ready at 12:30 when you arrived to check-in. Traveling during peak times does affect our ability to full fill requests. I can assure you we always do our best to accommodate all guest requests. In your case we were not able to meet your expectations, please accept my sincere apologies.

Haven't stayed at a Best Western in a long time (not sure why) and was really impressed here. Room was clean and lots of space. Very comfortable bed. Complimentary breakfast looked really good with many great choices. The pool area was really cool with lots for the kids, and the later time for just adults was appreciated. Also loved the decor, very nice and homey. Last but definitely not least, the staff was super nice and very helpful.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Lisa It was a pleasure to serve you. We are proud to offer great guest accommodations and customer service. The adult swim has been a great addition to our amenities we are glad you enjoyed it.We will see you next time you are in Fargo!

Myself and a group of friends booked a block of 6 rooms for the New Years weekend. The rooms were beautiful and very roomy, the staff was great (allowed us a late checkout) and the breakfast was delicious. The price was better than more mediocre places down the road and it was a great value for the dollar. We've stayed at the c'mon Inn (with a terrible experience) and the Hilton Garden Inn (good experience but much pricier) - this is our go-to hotel in this area. It's nice and close to Costco and the other big box stores we like to visit.

Lisa A, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Airykah We are happy you found our hotel for your gathering on New Years Eve we are glad your group enjoyed themselves. Hope to see you again next year.

Beautiful decor-great location. We have stayed at many hotels this last year, and it has been so nice to be able to have consistently good hotel stays with the best western hotel brand name. Also-be a rewards member!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jesse F - Thank you! We appreciate you taking the time to leave us such a kind review and for your loyalty to our brand! We look forward to seeing you again if you find yourself in the Fargo area!

I booked and stayed in a king suite to celebrate my daughters 4th bday. the mini water park was great for young ones, hotel staff great, and if bfast in morning was great. wristbands for pool are limited to 6 but they gave us an extra for an adult to supervise. will definitely stay here again. room was very clean and spacious. rate was great for amenities and quality of room. thanks to best western Kelly inn for making my daughters bday fun and memorable!!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
ReviewerMinnesota - I am so glad that you and your daughter had a great time with us! Our pool is excellent for that age range and I'm glad she had fun! We look forward to seeing you again! Erin Front Office Manager

Did not intend to stop in Fargo but weather determined the decision. Since we are members we chose BW and we're very pleased, clerk was willing to match internet price and room was warm and comfortable.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sandy N - Thank you! We love hearing from our guests and I'm glad that you enjoyed your stay with us, even though mother nature planned it for you. If you ever find yourself in the Fargo area again, we hope to see you! Erin Front Office Manager

What a nice find--loved the charm and lodge feel of this hotel! I researched many hotels in the area and after staying here they now feel so "corporate", while this felt like a homey spot. I almost always choose a Hilton property because I know what I'm going to get--but I'm so glad I tried something new! I was looking for the best pool in town for 2-7 year olds; and we definitely found it! The water features and layout were outstanding. It was also nice that there's a Little Caesar's close by so you can put more fuel into the kids! ; ) The pool can also be rented--a birthday party of bigger kids and adults came in; so be sure to enjoy it if you get it to yourself and/or while it's quieter!! What a treat! We didn't get to try breakfast; but did love the accommodation of taxi service to the airport. While an Uber was fairly easy to get in Fargo, I thought this added to the "you're a guest in our home" feeling of this hotel. Everyone that worked in this Best Western was so friendly--from the front desk to the housekeeping staff; smiling faces and a real focus on customer service!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
l4lx - Thank you! We are so glad that you felt at home with us and that you and your family got a chance to enjoy our pool area. We do have the occasional birthday party in the area but we limit it to just a few hours a day so that our guests can have the best experience! Thank you again for taking the time to leave us such a kind review and we look forward to seeing you if you find yourself in the Fargo area again! Erin Front Office Manager

The hotel is wonderful, clean, and well decorated. The only issue we had was the exterior door was a bit drafty, but nothing terrible. The location is very convenient for anything you want to do in Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
williamsW1049BS - Thank you for taking the time to leave us such a nice review. We love hearing from our guests! We do have a pretty great location, close to a lot of shopping and excellent restaurants without being in the middle of all the bustle of town. I do apologize for the draftiness of the door! I'll have maintenance take a look, but sometimes that wind chill sneaks in no matter how tight those seals. We hope to see you again next time you're in the Fargo area! Erin Front Office Manager

We were vacationing with children and young grandchildren. We were very impressed with hotel. Enjoyed breakfasts and managers reception. The kids loved the pool. Decor and comfort of rooms and lobby was great. Friendly and efficient staff.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
M8008KKdebbiew - Thank you for taking the time to leave us such a kind review. We love hearing from our guests and we are so glad that you and your family enjoyed your time with us. We look forward to seeing you again! Erin Front Office Manager

Our family met in Fargo for a Christmas gathering and spent 2 nights at this hotel. The staff went above and beyond to accommodate us - the hotel is cozy, clean and beautiful. The rooms are large and comfortable. Can't say enough good things about our stay - we will be back!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Lisa6957 - Thank you! We are so glad that you and your family enjoyed your Christmas with us and that everything was fantastic! We do look forward to seeing you again! Happy Holidays! Erin Front Office Manager

I stay here when returning from Alaska or Canada. What a great hotel. The rooms are very clean and comfortable. The décor of the hotel and the rooms give it a lodge style atmosphere. The pool area looks like a great time if you are traveling with kids.There are numerous places to eat and drink within walking distance of the hotel. Have coffee or a drink next to the large fireplace in the lobby.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Harleyriders10 - Thank you! We are so glad that you enjoy your stays with us, one of the greatest compliments we can get is the guests that return again and again. We appreciate your business and we look forward to seeing you again! Happy Holidays! Erin Front Office Manager

This was a great place to stay. The hotel was nice and quiet and very Clean. Great Breakfast. First time there and will definitely stay there again. The beds were very comfortable and close to all the shopping you want to do and really nice restaurants near the hotel.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
496shelleys - Thank you! We are so glad that you enjoyed your stay with us! We do have a great location for shopping and restaurants and our breakfast is a great way to start your day! I'm glad everything was comfortable for you and we look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

We can't say enough about how nice this motel was!! Clean! Bed was comfortable. Had a hot tub suite. Debra was great at the front desk!! Will definitely stay again when we are in Fargo. Can't wait to stay at other Best Western if they are all this nice.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dklo67 - Thank you! We're glad that you enjoyed your stay with us! I will definitely pass your words along to Debra, we love to hear when a member of our staff improves someone's stay! We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

A clean hotel. Great location that is close to restaurants, shopping and grocery stores. There is a mini fridge in the room. The breakfast was good, normal waffles, fruit, yogurt, etc. The pool area is great for kids. Wifi was a little slow.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
sleepygirltravels - Thank you for taking the time to leave us such a kind review! We appreciate hearing from our guests and we love to hear that you had such a great time! We do hope to see you again next time you're in the Fargo area! Erin Front Office Manager

My husband and I booked into this hotel on our trip. We always stay with Best Western, and this hotel did not disappoint. The decor is very much like a wilderness lodge. The king room was very spacious, clean, and comfortable. Staff in this hotel are very friendly and eager to help. Breakfast is great, and I love that tea/ coffee is available in the lobby at any time. The manager's reception from 5pm to 7pm is a nice touch, available Monday to Thursday. Snacks, beer, wine and soft drinks are provided. The pool area is very geared to kids. A nice pool for smaller kids, with 2 slides one in the shallow end which is 1.5 ft deep, and one in the deeper end which is 3.5 ft. There are buckets that fill and dump, water guns, and water that sprays in the shallow end. There is also log stepping stones with a net overtop, which older kids will enjoy. Adults will enjoy hot tub. The hotel is located close to all shopping. Our stay was very enjoyable! Thanks to the wonderful staff.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
lbelanger6 - Thank you! We are glad that you enjoyed so many aspects of your stay with us and were able to utilize so many of our amenities! We hope to see you again next time you're in the Fargo area! Erin Front Office Manager

We absolutely love this hotel. They have amazing staff and an amazing pool! They are always so accommodating!! We have been staying here for years when we travel to Fargo! I highly recommend this hotel to everyone!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Erin M - Thank you! We always enjoy having you stay with us and we're glad that you enjoy your time with us! We look forward to seeing you again next time! Erin Front Office Manager

I would recommend this hotel to anyone visiting the Fargo area. They always go out of their way to make you feel welcome and the amenities offered are above and beyond. We just stayed for Black Friday and we didn't have to leave the hotel to obtain all the sales flyers. They have them right there for your convenience. They have a great complimentary breakfast. We have stayed here numerous times and have never had a negative experience.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Linda H - I'm so glad that you guys had such a great time with us! We love hearing from our repeat guests. We try out best to anticipate our guests needs and have things, like the black Friday ads, available! Thank you so much for your continued loyalty to our hotel and we look forward to seeing you again soon! Erin Front Office Manager

We keep coming back to this hotel because of its cleanliness, great staff, extremely comfortable beds, large rooms, complimentary breakfast and fun atmosphere at the Manager's Special from 5:00-7:00 from Sunday to Thursday nights.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Terry B - Thank you! We love hearing from our repeat guests! We're so glad that you and your family are comfortable here and we look forward to seeing you on your next trip to Fargo! Erin Front Office Manager

We love to stay at this hotel when we travel home from Florida, and this year we have had the opportunity to stay on our southward bound journey. The staff are always friendly and courteous and the amenities are well kept and extremely clean. We would recommend this hotel to anyone traveling in the area.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cheryl S - Awe, thank you! We are so glad to be a familiar stop during your travels! That means a lot to us and we are glad that we can provide a comfortable place to stay. We hope that we continue to see you in the future! Safe travels! Erin Front Office Manager

What a beautiful hotel! We especially loved the multitude of carved black bears in various climbing poses all over the exterior of the hotel. The interior is also done in a lodge theme and is immaculate. The room was large, comfortable and quiet. The internet worked very well. The breakfast was hot and delicious. We will definitely stay here again when we come back through Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Patrick R - Thank you! We are so glad to hear that you enjoyed your stay with us! We've got a pretty unique décor - I'm happy that you like it! We look forward to seeing you again soon! Erin Front Office Manager

Hotel was very clean and staff was all super friendly and helpful. The bed was very comfy, hot tub and pool was very clean and fresh, the breakfast was great both mornings. We enjoyed our stay very much??

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
T8092XLkenc - Thank you! We are so glad that you enjoyed your stay with us and that everyone was welcoming and everything was clean and comfortable! We hope to see you again soon! Erin Front Office Manager

The rooms were large well furnished and extremely comfortable. The staff was amazing. We were there for a family gathering with lots of children. About 10 of us from out of town stayed at the hotel but we used the conference room for a get together for about 50 2 evenings in a row. It was so helpful to have the buffet in the evening (free) that was in the dining area for people who were coming in from their day. I can't think of a better venue for this type of event. Just great!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jelaynet2017 - Thank you for taking the time to leave us such a kind review. We are glad that you and your family enjoyed your stay with us and that our Northwoods room was acceptable for all of you to gather. We hope to see you again if you find yourself in the Fargo area again! Erin Front Office Manager

I personally could do without the wilderness theme of this hotel. It is not exactly my cup of tea. But at least they did not have and stuffed dead animals hanging all over the walls. Just lots of pictures of wild animals and of galloping horses. The lobby also have furniture that is made from rough cut trees.

Got a king room, with Jacuzzi tub. Room clean and well furnished. Although pool is only 3.5 feet deep, they did have an adults only time at 11 pm til 1230 am. Big hot tub, but cement steps which were pretty rough, so careful . Kids loved the pool, had a slide and other fun things

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Marion G - Thank you! I'm glad that you enjoyed your stay with us and found your room comfortable and clean! Our pool is definitely geared for our younger guests, being shallow with quite a variety of play things such as some small slides, dumping buckets, and basketball hoop. I do hope that you got a chance to enjoy our hot tub, however! We hope to see you again the next time you're in Fargo! Erin Front Office Manager

Easy access off interstate, lighting was great to find the Best Western . check in was fast, rooms were everything you need and staff avail if you required anything just let them know, rooms were very comfortable, food avail in the restaurant, nice lounge area when entering, lots of parking, felt very secure checking in and staying on site, was to tired to check out the rest of the motel but would stop there again on my travels!!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
deedeeo796 - Thank you! We take our guest comfort and satisfaction very seriously so I am glad that felt welcome and safe with us! We have someone available 24 hours a day if you need anything and we are more than happy to help with what we can! We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

Front desk staff was friendly and welcoming. Room was very clean, and neat. Our 2 girls LOVED the pool area. They offer a great breakfast and if you stay during the week, you might be able to participate in the managers reception. Which offers, appetizers, adult beverages and drinks for the kids as well. Overall it was a lovely stay and we would absolutely stay there again!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
853jonr - Thank you so much! We are glad that you and your kids enjoyed your time with us and got to have fun in our pool area! That weekday manager's reception is a great treat for our guests and we are so glad you got a chance to partake! We look forward to seeing you next time you find yourself in the Fargo area! Erin Front Desk Manager

We chose this hotel because of the pool, and it was really nice. A little bit overbearing for the little ones but it's perfect for kids a bit older. Wonderful staff, everything was very clean, awesome breakfast.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
amandavA8199YH - Thank you so much for taking the time to let us know about your stay! We are glad that you enjoyed your time with us! We look forward to seeing you the next time you find yourself in the Fargo area! Erin Front Desk Manager

The Best Western Plus Kelly Inn and Suites in Fargo North Dakota is a very nice hotel. The staff was friendly and professional and did a nice job at both check-in and check-out. The hotel is new and well maintained and has a nice swimming area for children. The breakfast was good, and they offered an evening happy hour as well. The location is near both freeways and several restaurants are nearby,

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
800markust - Thank you! We are so glad that you enjoyed your time with us! Our pool is fantastic for children and our breakfast is great way to start your day! That evening manager's reception runs Monday - Thursday and is a great treat for our road weary travelers when they arrive! We look forward to seeing you again next time you're in the area! Erin Front Office Manager

Very clean comfortable rooms. Would definitely recommend staying at this hotel. Nothing but positive comments. Hotel staff was outstanding. Location was great with activities and restaurants near. Great experience!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
394reneed - Thank you so much for taking the time to leave us such a kind review. We love hearing from our guests! We look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

stayed here for the 1st time. we'll be back. comfortable beds and pillows. Wonderful, helpful staff. managers reception was very pleasant. decor is 'great white north' theme . rustic, not corny. breakfast was very good and kudos to the lady in charge, especially when the hockey eams showed up. every one fed and happy. i will tell friends and family about this hotel.

Have stayed at several Best Western Plus Hotels and have never had a bad experience. Would definitely recommend staying at these hotels. Great breakfast and some even have a happy hour!! Always have had pleasant staff on check in and out. They have always helped with anything you requsted

We arrived late in Fargo during our cross-country trip from the west coast. The check-in was professional and friendly, and we liked both the property and our room. The bear and moose motif decor was engaging and amusing, and certainly unique. Our room was spacious and clean. My only complaint is the breakfast, which was standard American fare, nothing healthy, and served on disposable plates with plastic cutlery and not even real mugs for coffee. Not that the coffee was drinkable. Seems we west coast guests are pickier about our food and coffee.

Hotel is comfortable and clean. The pool is fantastic for family fun. Exercise room is clean and well maintained. We had trouble with the free internet in the room. I called to inform them but staff didn't seem concerned that it didn't work in room and did not inquire to see if problem was resolved. Service otherwise was sufficient. But staff could make a little extra effort saying hi and welcoming guests when you re enter hotel during visit. I was disappointed that staff did not ask if I was Registered in their reward program, and when I was checking out I had to ask if I could enrol in their reward program. Still not really sure what the program is about but hopefully I will find some info.

Wish I could've stayed longer! What a fun place just to walk in and see. Felt like a kid in a Western. Immaculate room. Attention to every detail. That can't happen unless management and staff all care. Would absolutely return!

We always stay at the B/W Fargo when we travel east of Montana. Great people, great rooms, great breakfasts what more could you ask, we love the place. On top of that they have a great location, easy to get to !!

My two sister's and I stayed here for the wedding expo that was in town. I really enjoy staying at Best Westerns. The staff were friendly and nice and the room was great. We had one that went right outside and really liked that. Was definitely a bonus for us. Our only complaint is the breakfast. While we were really looking forward to it, we were disappointed and wish we would have went elsewhere. The breakfast area was a disaster, there were a lot of things that weren't stocked (granted I know Sunday mornings are busy, but the stuff never got restocked while we were down there), no came out to check on the breakfast area or tidy it up. The breakfast area in general is just too crowded (something definitely should be done there). I used to work at a Best Western as well as a couple other hotels and I know that especially on weekends you should have a designated breakfast person to keep up with it. Other than the breakfast everything else was great.

This hotel was exactly what we needed for one night. We where on our way to a resort in Minnesota for a family reunion but didn't want to make the drive in one day so we drove to Fargo and stayed at this hotel for the night, we are traveling with 4 adults and 4 teenagers, and the pool area with the basketball hoop and hot tub was just what we needed. We are a very athletic family and sitting in the car doesn't go well for us so it was good that we could play and use some energy. The room was very clean and very spacious. Breakfast was decent although the lady running it didn't seem to excited to replace literally everything because it had ran out, that took a while, but oh well we managed. Good hotel in Fargo near a truck stop and the interstate.

We stayed two mid-week nights in this hotel in Fargo. It is located in an out of town strip with a number of others. Good choice of restaurants and local brewerys within walking distance. Ideal choice if you want to be out of downtown.

Loved this hotel, so comfortable and clean. Our fireplace did not work and the jetted tub was broken, but since the hotel itself was so nice we did not care. We did not report the problems. Our room was large and beds were very comfortable. Will stay here again.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
335rhondad - Thank you! I do apologize for the issues you had with the fireplace and the jets! In the future, please let us know! We can absolutely get things taken care of for you so you can fully enjoy your time with us. I am happy to hear, however, that our staff made up for the troubles you experienced. We look forward to seeing you again next time you're in the Fargo area! Erin Front Office Manager

The hotel over all was excellent! The check-in what is seamless! The value we got for the price we paid was exceptional! The staff was professional and very courteous! Breakfast was much better than what you normally receive.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rosemarya290 - Thank you so much for taking the time to leave us such a nice review! We are so glad that you had such a great stay with us and we do look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

Had a great stay in this hotel, we have previously stayed 6 or 7 times in the last 8 years and each time it seems to get better. The kids love the pool and the breakfast is great. Nice and clean also.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
cherylbX1870AH - Thank you for taking the time to leave us such a nice review! We love hearing from our guests - especially our return guests! We are glad that you find us to be satisfactory, and we look forward to seeing you again! Erin Front Office Manager

Nice hotel, good location too bad internet worked 2/3 days and heat did not turn on first 2 days. Staff are good and room are clean and being a Best western reward member is a nice feature. Really like the BW plus they're clean and comfortable. we would consider staying there again even though this time a couple things were not working was still a pleasant stay

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Ron S - I'm really sorry about the internet not working, did you call the front desk to let us know? Usually a quick reset of the router will solve the issue or we'd be happy to call our technical support if that didn't work. It's disheartening to hear that it didn't work for most of your stay! All of our rooms have heat available 365 days a year, including in the summertime, so it's really strange that it didn't work for you. So again, I am really sorry - I'm not sure what happened to make it stop (or restart) working. Again, we always urge our guests to give us a call at the front desk if something isn't right - we do all we can to make your stay with us excellent! We do hope that we'll see you again next time you're in the Fargo area!

The staff were very friendly and we loved the style of the lobby. You also get the ‘North Dakota' theme in the room, but it doesn't feel dirty or overdone. The rooms are huge, come with everything you'll need, and felt cozy. Would definitely return!

Great motel. Cordial staff, great rooms with plenty of space. No heavy coverlets - blankets! Very good breakfast and Happy Hour! Easy to reach and restaurants within walking distance. You won't go wrong staying at the Best.

We travel extensively for our business and we take our dog with us. This is one of the best pet friendly hotels we have stayed at. The staff was friendly and helpful - it was a great stay!! We will definitely stay here again and highly recommend it!!

Our hotel was very nice. They had a manager's reception that was just closing when we got there, but they let us get some food and wine anyway. Our room was very comfortable, as well as our beds. Breakfast was good the next morning also. The rustic/western decor was very nice.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Laura F - Thank you! We are glad that you got a chance to enjoy our manager's reception! It is a great thing after travelling all day. We're happy your had a great stay with us and we hope to see you again if you're in the Fargo area! Erin Front Office Manager

The Staff is really friendly and they make your stay welcoming. Rooms and Decor is nice. Good place to have a kids B-day party with the pool they have. The nightly Managers get together is fun, food and drink for free how can you beat that. Value is fair.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
joelpP7278GH - Thank you! We're glad that you enjoyed your stay with us and that you found our staff to be so terrific. I will make sure to pass your words along to them! We do have a great pool area for kids and for birthday parties - we offer them Sunday - Thursday and they can be booked with the front desk directly. We do not allow unsanctioned parties to occur outside of these set days and times. Thank you again! We hope to see you again soon! Erin Front Office Manager

This motel is very Impressive , always clean a great location close to shopping and a great restaurant next door. I have stayed many times and never had any problems.The Staff are Great to work with always friendly and helpful. I like the social hour from 5-7pm have met some very nice people while staying with the BW kelly Inn Fargo ND i highly recommend this Motel!

My wife and I stayed here with our cat. The staff was very friendly and efficient. I am a big fan of Best Western Plus hotels and the Kelly Inn is a perfect example why. We travel this route often and plan to be a repeat customer. Keep up the good work.

This Best Western tops all hotels we have stayed in! Walking into a well appointed cabin was just a small example of what our stay was going to feature. Huge stone fireplace between front desk & lounge/breakfast area. We learned each floor has an animal theme in decor. Our room was oversized, super comfortable & decorated nicely, including the Moose over our bed! The staff is beyond friendly & helpful, from front desk to maintenance people working in & around the hotel, greeting you, assisting with doors etc. The pool area is very family friendly with tree trunk slides, basket was thru the bear hoop, buckets of water dumping & water cannons & floating stumps! We would highly recommend this resort as it is the best Best Western we have come across!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
S7481SZstephenm - Thank you! We love hearing from our guests and this review definitely brought a smile to our faces! We are so glad that you had an excellent time with us that you found our décor as charming as we do. We pride ourselves on our friendly, helpful staff so we are beyond thrilled that they lived up to our expectations with you. We do hope to see you if you're ever in the area again! Erin Front Office Manager

Stayed at the hotel for two nights. The accommodations were great. The desk staff was great. The lady in the breakfast area was quite unpleasant. The pool area was very clean. Would stay again and hope a different person is working breakfast room.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Carlene V - Thank you for taking the time to leave us a review, we appreciate all feedback from our guests - it let's us know both what we're excelling at and which areas we need to work on. Can I ask that you give us a call at the hotel to discuss the concerns you had with the breakfast attendant? We pride ourselves pretty highly on the friendliness of our staff and we would really appreciate talking with you. We look forward to seeing you next time you're in the Fargo area! Erin Front Office Manager

spent one night coming off a 700 mile ride. warm cookies upon arrival and great breakfast offering the next morning. loved the huge lobby. friendly staff . lots of places to eat within 5 minute drive. excellent pool and hot tub. spacious quiet room . we will be back again

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
tomX280TU - Thank you! We are glad you found our hotel to be welcoming and comfortable. We do have a pretty unique décor that we are pretty fond of ourselves! We've got an excellent staff and I will make sure to share your words with them! We look forward to seeing you on your next trip to Fargo! Erin Front Office Manager

I was in town for a conference at another hotel but decided to stay elsewhere due to the cost. The Best Western Kelly Inn on 17th Ave. was a very pleasant surprise. The room had a king bed with a lot of extra space. Everything was very clean and comfortable. The morning offerings for breakfast were simple, but good and more than just waffles.. In the evenings they had a "manager's special" Monday - Thursday for a couple of hours serving hot and cold appetizers. After a half+ day at work and then 4 1/2 hours on the road the evening appetizers were more than enough to satisfy any hunger pains without having to go out and face traffic again. The room was more quiet than numerous hotels I have stayed at, The bed, for me, was they only negative: it had the common one sided trough due to everyone laying in the same spot. Not enough to ruin my stay though. The Staff I encountered was always very pleasant, friendly and accomodating. I would definitely stay again.

I like this hotel. Overall they keep it very clean and the staff are always friendly. Breakfast is very consistent - good, not excellent but does the job. It is very handy to all the shopping outlets. Nice quiet rooms & comfortable beds

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Dorothy R - Thank you! We are glad that you enjoyed your stay with us and that we met your expectations. We look forward to seeing you again if you're in the Fargo area! Erin Front Office Manager

We always stay at this hotel when in Fargo. We arrived before check in time and because there was a very short delay locating a clean room(we didn"t mind the wait) we were upgraded to a beautiful suite. It was so comfortable and quiet. Very easy to relax after a long day of driving. The hotel is located close to lots of restaurants and shopping. This will continue to be our hotel of choice in Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
janewpg145 - Thank you! We are incredibly happy that you enjoyed your stay with us and that we were able to accommodate you into an upgraded room! We have a great location for shopping and restaurants and we're glad that you found this convenient after a long day of travelling. We do look forward to seeing you again soon! Erin Front Office Manager

Great place to stay from the minuet we checked in and were told about the "managers welcome" which was Free Wine and Beer and tasty Appetizers! It was perfect since the kids were starving it bought us some time. Pool is great kids has a great time jumping the floating logs in the pool. Hot tub was nice a relaxing. Room was spacious, beds were good, and clean. Lots of tv channels and good ones for kids. Breakfast was ok kids loved the waffles. Great location just off the main shopping area and close to lots of food options Soace Jnvaders a stone throw away. Next time we are in Fargo we will stay here.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Darren M - Thank you! We love hearing from our guests and we appreciate the time it took you to leave us such a kind review! We are super glad that you enjoyed your stay with us so much and we look forward to seeing you next time you're in the area! Erin Front Office Manager

After a week long trip through the Midwest, staying in a different hotel chain every night, I was so happy to arrive at this room that was the cleanest of them all! Firm, yet comfy, beds. Friendly staff made it a pleasant stay. Didn't use the pool/spa area, but saw them cleaning it and testing the water the day we checked out. The only negative (and I hate to mention it because everything else was superb) was the breakfast room is too small. We won't hesitate to recommend this facility. In fact, we have already told three of our friends who visit Fargo frequently to give BW Plus Kelly Inn a try. They won't be disappointed.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Kay A - Thank you for leaving us such a kind and detailed review! We love it when our guests let us know what we're doing right! We look forward to seeing you again and thank you so much for the recommendation, we appreciate it a lot! Erin Front Office Manager

The room was extremely spacious and breakfast was delicious. The pool has its own little water park with a large and small slide, lily pads, water buckets and a basketball net. Wonderful hotel overall!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jenna L - Thank you! We're very happy that you got a chance to enjoy our pool area and that everyone enjoyed the room and the breakfast! We certainly hope to see you again if you're in the Fargo area again! Erin Front Office Manager

We have stayed here before, and really enjoyed our time again. Front desk is wonderful, and the kids LOVE the pool area. Only wish is that the breakfast area had a bit more room to move around in -- it starts to feel really 'competitive' for space.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LovetotravelSP - We're so glad that you and your kids enjoy your stay with us! Our pool is great for kids! We do our best to accommodate during breakfast, we usually open up overflow seating if the breakfast area starts getting full - to make sure there is plenty of seating for everyone. I do apologize that that didn't happen during your stay! We do hope to see you again next time you're in the Fargo area. Erin Front Office Manager

This place has friendly, competent staff who aim to please. I traveled with my husband, son and two service dogs. We had a large suite decorated in a western theme. The suite had a jacuzzi soaking tub, walk in stone shower, table and chairs for four plus two queen size beds. We had no interest in the water/park like pool, but young families were delighted with it. In early evening the manager held a meet and greet social with wine, soft drinks, cheese puffs, veggie trays, etc. The complimentary breakfast included western omelets, bacon, potato puffs, yogurt, cereal assortment, hard boiled eggs and juice choices in addition to coffee. It was an ideal location near businesses restaurants, and shopping. Traveling with service animals I appreciated the large field across the street where dogs could be exercised running free. It is clear that the manager arranged some things to please different groups of travelers some of whom were there for business meetings. We recommend this establishment and will be back the next time we come through Fargo,

The BW Plus Kelly Inn & Suites in Fargo is one of the best we have stayed in. They have great amenities and the pool is absolutely made for children. What I really liked about the pool area is from 11:15 PM to 12:30 AM is for adults only. They have a hot tub and you can bring your drinks into the pool area if you so desire. The only negative I have about the pool is that it is too shallow throughout the pool and therefore if you actually wanted to swim, you cannot. The free breakfast is excellent (hot and cold foodstuffs) and the employees are very helpful.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Rod K - Thank you! We love that you loved our pool! It is a great place for kids and we have a lot of adults that use that extra hour without all the excitement, the pool can be a busy place! We do look forward to seeing you if you're in the Fargo area again! Erin Front Office Manager

The place is great! Wonderful for children because their pool has a slide, water buckets that fill and drop water, a basketball net at the pool edge, and a "moving" island rope cross. There is also a hot tub. The pool has an adult only time allotment from 11:15 PM to 12:30 AM. The breakfast has hot and cold foods and it is included in the cost of the room. The decor is interesting - "cowboy" themed. Would definitely go back there.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Rod K - Thank you! We are very happy that you enjoyed our pool and breakfast! Our décor is pretty unusual for the area, we get a lot of compliments on it! We look forward to seeing you next time you're in Fargo! Erin Front Office Manager

This property is fabulous. It is beautiful atmosphere and staff and amenities were awesome. They offer an evening buffet of hot snacks ad beverages and vegetables that quakify as an excellent dinner. They have an awesome breakfast. If you need to stay in Fargo ND this is the place to stay.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Rose O - Thank you! We really appreciate you taking the time to leave us such a kind review! Our manager's reception runs Monday - Thursday nights and it's always a big hit with our guests! We look forward to seeing you again if you're in the Fargo area! Erin Front Office Manger

We like to take a trip to the US each August, and we love staying at this hotel. The decor is so unique - we were told there is only one more like it, in Billings Montana. The rooms are spotless, and the beds are so comfy. My friend is gluten free, so it is extra special to have them provide breakfast options that she can enjoy. We really love the effort put into the whole atmosphere of the hotel - and the location is perfect - close to everything, but not close to big highways, so it's not noisy

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Karen F - Thank you! We are glad that you and your friend have always been comfortable here and enjoyed our breakfast! We always have gluten free items available upon request - we want to make sure everyone gets to enjoy the first meal of the day without too much stress! We look forward to seeing you again next year! Erin Front Office Manager

Beautiful motel with lovely decor. Staff very helpful. Fun place to bring our grandkids (6 & 3). Pleasant breakfast area to eat the scrumpious meal. Even an overflow area that we could go for coffee when our friends came to join us. Great kid friendly weekend get away.

I stayed here over the weekend during a recent business trip. What a nice hotel. I stayed in a King room with both interior and exterior entry into the room. There are a LOT of places to eat and drink within a five minute walk. There is an indoor waterpark that the other guest's kids were having a ball with

I paid for a single room but when I got to the room I found that it was right across the hall from the elevator. I went back to the desk and told the girl that room wouldn't work for me due to my being a very lite sleeper. She gave me a suite at the single room rate with no questions asked. It was a great room and a great stay.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
E7433UPbrianw - We are very glad that you were happy with your upgrade! We're always more than happy to offer them if they are available, especially when they allow our guests (and our little guests!) to get the best sleep that they can. We certainly hope that we will see you again next time you're in the Fargo area! Erin Front Office Manager

Stayed for a convention in Fargo for 4 nights. The motel was in a great location and had lots of eating places, and shopping for me in my spare time. Very easy to get around and find places. I have been here a few times and always look forward to coming to Fargo.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Chillin-in-Wisconsin - Thank you for taking the time to leave us such a nice review! We love hearing from our repeat guests! We're glad that our amenities and location work so well from you and we look forward to seeing you again in the future! Erin Front Office Manager

Front check in to check out great service, food, amenities, pool area, very professional staff. If I had to say at least one negative, it was hard to find, the website said it was within walking distance to Paradiso so I assumed I should be able to see it so did not bother to GPS the location and unless you are a power walker you are no where near the Paradiso. I loved the room, besides getting lost a few times looking for it, great place.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Cindi M - Thank you for taking the time to leave us such a kind review. It is strange that somewhere mentioned Paradiso as being within walking distance as you are correct, it is quite a ways from us. I will definitely check in to that, thank you for letting us know! I am glad that you enjoyed your stay with us otherwise and we do look forward to seeing you again in the future! Erin Front Office Manager

A great hotel in every way. A beautiful "wilderness themed" lobby. A clean and large private room, handsomely decorated. The bed was very comfortable and the bathroom very clean. A very nice pool area and work out room. The breakfast was quite good with eggs, ham, and potatoes along with cold cereal, etc available. We were traveling with our toy poodle and we had a ground floor room that had a door into the parking lot and a door into the lobby. Very convenient.

After a long day traveling West on Motorcycles, my friend and I checked into this Best Western and were greeted by a very personable Annie. She was absolutely wonderful to us even though we looked a bit grimy from our ride. We were situated in our room in no time and found the room to be in very good order and spotless. The A/C worked perfectly and was already set to a comfy temp, unlike most places that we stay. Most places turn off the A/C and the guests walk into an oven. Stay here and have a restful visit with no worries!

Pros: Very unique rooms, super fun pool area, easy access to 2nd floor rooms, elevator and pool. Staff is super friendly and very helpful. Nice quaint seating area in the lobby. Breakfast area is nice. Love the wooden features throughout the hotel, in and out. Cons: very dark hallways, not much for seating in the pool area

Really great breakfast and water park for kids. Rooms were super clean. I arrived late, but enjoyed the adult swim time from 11:15-12:30 to relax. The staff was very helpful and I enjoyed driving around Fargo, a very nice city.

Motel was clean. doors slamming early in the morning woke us up. pool was nice. breakfast was your normal continental breakfast. overall staff was helpful. ok for the price. would probably stay here again.

Second time staying at this hotel. Staff are friendly from the time you walk in the door until you leave. Rooms are clean, spacious(have been in a 2 bed queen size room, and 1 King size bedroom) and have never heard any noise from neighbor on either side. There is an Italian restaurant next to the Hotel, which has very good food. The hotel does give you a coupon to buy one drink get one free which is a nice bonus. There are other restaurants/fast food within a two block radius if you like options. Always enjoy my stay there. The continental breakfast is nice(eggs could be better not much taste, only negative of stay) The main shopping road - 13th ave is only two blocks away. Will stay there every time visiting Fargo for shopping.

great place to stay, beds were comfortable, clean and great bathroom. service was excellent. breakfast was very good check-in and check-out were very quick and front desk was very helpful. stay was very pleasant and would highly recommend it to anybody .

My first impression when we arrived was not very good. The people at the desk were not very welcoming, However...the morning person was delightful. The room was large & very nicely done. We appreciated the outside door to our room because it was so easy to unload the car. The decor was Northwest with knotty pine wood, bears, pinecones, and other western things. I would definitely stay there again if the opportunity presented itself.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
JoAnn S - Thank you for your honest review, we appreciate the time it takes to leave it and we always love to hear from our guests. Being told what we're not doing well (and what we are!) is so important because we can't improve if we don't know what it is that's not going quite right. We are happy, however that your stay was positive and that the morning staff was accommodating. We do hope you'll stay with us again if you're ever in the area! Erin Front Office Manager

Chose this North-woods themed place because it was close to I-94 and there were several good restaurants nearby. The room was well appointed & clean although it seemed a bit smaller than some hotels and the pillows were definitely too soft. No fault of the hotel but there was a national high school wrestling tournament in town and lots of wrestlers were staying there. That made breakfast kind of adventure because of traffic and a fairly small breakfast room. Breakfast offerings were just OK. This would be a nice place for kids because of the fun, interesting indoor pool with various games and water play features.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LeawoodCouple - You did stay here during an interesting week! We are glad that you still found everything to be comfortable and acceptable, our staff tried it's hardest to make the week excellent for everyone with so many wrestlers running around. We do hope we'll see you again if you're ever passing through Fargo! Erin Front Office Manager

I really got a deal on a upgraded room. Become a member it is really worth it as they treat you right .They have a managers reception during the week that is the nicest treat of any place around. very clean and never a bad stay in my 40 or so times there

I love being able to bring my dog, who is part of our family. I love the location of this Best Western with a fabulous restaurant located right across the parking lot. The decor is up North theme, very relaxing. The breakfast fabulous. The pool is built more for children, but that is okay -- I relax in the hot tub. Very friendly staff and CLEAN!

Best Western in Fargo is an excellent place to stay, only regret is not getting room 211... We booked almost 40 rooms here for 8 nights, the staff was very accommodating and helpful and didn't show any frustration with over 120 athletes running around. Thank you Staff, look forward to next year.

Great stay we were there just for the pool so low expectations of the hotel was overall good thin walls made it imposable to sleep in. Only did one night here. Could not of lasted longer i need my sleep.but the kids love tge pool so i will sacrifice sleep for there happiness.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
pattersonNick - Thank you for taking the time to let us know about your stay. I do apologize that you didn't enjoy it as much as your children and that you didn't get enough rest, we usually don't have complaints of noise from neighboring rooms so I am really sorry that you experienced that! We do hope that you'll consider giving us another chance if you're ever in the area again. Erin Front Office Manager

Very clean, excellent service, beautiful hotel. Food was great, bed was comfortable. My 6 year old loved the pool! We would definitely stay at this hotel again if we pass through this area again. Great night's sleep.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Garrett R - Thank you! We're really glad your family enjoyed your stay with us! Our pool is excellent for younger kids so we're really glad it was a hit with your kiddo! We look forward to seeing you if you're ever in the area again! Erin Front Office Manager

The staff was very helpful, loved the decor and our room and the hotel was very clean. Comfortable bed and very quiet. The pool looked like great fun although we lacked the time to take advantage. Breakfast had a nice variety of items.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LMD1221 - Thank you! Next time you're with us I do hope that you'll get a chance to enjoy our pool area - it is quite a good time! We are really happy that you enjoyed your room and breakfast the next morning - it is a great start to the day! We hope to see you again! Erin Front Office Manager

We stayed at this hotel after attending a birthday party in the Detroit Lakes area and were on our way to Ely, MN. The location was great as we were a short distance from I-29. We would stay there again but I would say a bit more attention to detail would be appropriate. The hotel is very close to an excellent rating. Rates were appropriate and the breakfast is standard fare. It is nice being able to grab something quick in the morning prior to getting on the road. Having breakfast at the hotel saves a lot of time.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
LuvToTravel0899j - Thank you! We are glad that you enjoyed your stay with us and we will definitely take your words under advisement. We love to hear from our guests so we know how we're doing and what areas we should be focusing on! Thank you for taking the time to let us know, we appreciate you! Erin Front Office Manager

This hotel had a nice, clean room. The bathroom was nice. The pool area seemed to be for kids only with a lot of pool toys. Staff at the front desk was helpful. The lady at the front desk when I went didn't seem super knowledgeable about the area but was still friendly and helpful.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
astroknots - Thank you for your kind words! We always love hearing from our guests, we like hearing what we're doing well and what we need to work on. We are glad that you enjoyed your stay with us and we do hope that we'll see you again in the future if you're ever in the Fargo area! Erin Front Office Manager

I really enjoy this hotel. It is extremely clean and the décor and art on the wall were refreshing. The room was a good size. My only complaint was some noise from the pool late at night, pool is open to adults until 12:20 am although I was on the top floor the noise carried. If you are not as sensitive about pool noise I suggest this very fine hotel, The staff was super friendly and helpful.

Great pool area, comfortable room, good professional and helpful service staff, good breakfast, decent Internet access, easy to get to off the Interstate - good AAA rate. tastefully decorated - very clean. Loved the manager reception in the evening with heavy snacks, beer, and wine. Skipped dinner after all the egg rolls and dumplings I ate that evening. You can access the Italian restaurant next door as room service - a great little feature for a tired traveler. I will gladly stay here again.

In our 17 day road trip this was the very nicest hotel/resort we stayed in. I did not want to leave in the morning and we delayed getting on the road until chick out time and usually we were on the road by 7:30 or 8 am. If any one is ever in Fargo and needs a place I highly recommend this Best Western.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Sandra N - Thank you! We are so happy that you enjoyed your stay with us so much that leaving was hard, that is actually one of the best compliments we've ever received. I do hope that the rest of your trip was great and if you're ever in the Fargo area again, we'll look forward to seeing you! Erin Front Office Manager

Check in was great. Room look clean till you look under the bed at check out to make sure if you left anything. There was garbage and cup. The fridge froze all our stuff. Breakfast was good the first morning but second it was cold and nothing was stocked up poeple had to asking for stuff. The pool is fun for kids but the water was cooler and the smell really bothered our eyes. Plus they say one price on the cot and charged me a different. Don't think we will be back

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
2deannaa - Thank you for letting us know about your stay with us. We like hearing from our guests, the good and the bad, because that's how we know what we're doing well and what we need to be working on. I have brought your issues to the attention of our housekeeping, breakfast, and maintenance managers. Our pool temperature sits at a pretty consistent 82*F, so it's odd that it felt cool and I will definitely get that investigated. As for the other issues, you have my sincerest apologies and my word that the proper attention is being brought to the issues. We do hope you'll give us another chance in the future to provide the excellent service and experience that we know we're capable of. Erin Front Office Manager

The hotel staff was very polite and helpful the pool has a nice waterpark for younger children as well as a waterslide and lily pads for bigger kids the hot tub was nice and the rooms are large we rented the smallest room they had to offer with two queen bed's and it comfortably fit two adults and six kids

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Natasha S - Thank you! We're so glad that you and your family enjoyed your stay with us! Our pool is a great environment for kids! Thanks again and we hope to see you again soon! Erin Front Office Manager

We had a nice evening at the hotel. Spent time in the hot tub. While our own son decided he was too old for the pool, its a nice mini water play area with two slides. I think most kids under 14 would enjoy! Quiet hotel and felt safe. Many places to eat nearby.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Thank you! We're glad you enjoyed your time with us! The pool is great for younger kids, but I am sorry your son didn't enjoy himself as much. We do hope that we'll see you again if you're in the Fargo area! Erin Front Office Manager

The Best Western Plus Kelly Inn & Suites is a Great place to stay. It is easy to get to and the staff is Excellent. The rooms a clean and comfortable. There is a managers reception weekdays that is very nice. The breakfast is very good with lots of selections. I will stay there anytime I am in the area.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rtcwork - Thank you! We appreciate hearing from our guests about what they like (and what they don't!) about us, it's how we know what we're doing right and what we need to improve upon. We are thrilled that you had such a great time with us and we look forward to seeing you again! Erin Front Office Manager

From the front desk staff (Erin), to the breakfast gal everyone was great. The pool is awesome for kids, noon checkout, great breakfast, pack n play cribs for no charge. Just a great experience overall. We'll be back.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jason M - Thank you! We are glad that you and your family enjoyed your stay with us! We love hearing what we're doing right and what you all enjoyed! We do hope to see you again soon! Front Office Manager

The hotel is very well maintained and very clean. The beds are comfortable and the breakfast was good. It is conveniently located with places to eat within walking distance. The only complaint I have is that the hallways are too dark and need more light.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
John S - Thank you! We appreciate you taking the time to let us know how you enjoyed your stay! We're glad that you are satisfied with our amenities and location! We do hope to see you again soon! Erin Front Desk Manager

On the way from Coast to Coast, we were very pleased with the welcome and quality of accommodation by the BW-Plus Kelly Inn & Suites in Fargo, ND. Excellent value for the price Plus a caring staff; from booking on the phone while on the way to departing rested, fed and ready to go....

While we only stayed for one night the room, service, meals were all excellent. We did not visit the pool area but as there was a children's party going on when we checked in, but it looked like it would have been fun for family's and appeared to be very clean, just like the rest of the place. Beautifully decorated, awesome beds. Have stayed here before and will do so again in the future.

We stayed here with kids. The rooms were clean, beds comfortable, and the breakfast was a good selection. My kids had a BLAST at the pool. Wifi was good too. I will definitely stay here again next time we are in town.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
juliabA5368VN - Thank you! I am glad to hear that your kiddos had a great time in our pool! We love our youngest guests and we want them to feel welcome and have a good time too! We'll see you when you're in the area, we look forward to it! Erin Front Office Manager

Nice hotel inside and out. Had managers welcoming from 5-7 with wine, beer and snacks. Pool is only for kids at 3 ft deep but hot rub is nice. Room was clean and quiet. Breakfast was good and filling. Staff was excellent.

Excellent rooms, great beds and pillows. Solid wifi. Better than average breakfast. Location near freeways and lots of dining options. Friendly staff. Quiet. This is a great BW. The pool could be a winter escape destination.

Stayed here for a night while driving back from our vacation. Check in went smoothly as we had an online reservation. The lobby decor was pretty and kids loved the indoor pool. Room and beds were nice. Breakfast was adequate. This one is close to I90 and best suited for our requirements.

Really clean and very nice rustic feel! Bears a neat touch to the rooms. Breakfast was better than your typical BW. Great staff!!! Would stay here again. This is a great place for kids. Pool was a wonderful playground as well. Wish our granddaughters with us. They would have loved it.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Marg M - Thank you so much! We are glad that you enjoyed our unique décor! Our water playland is a great place for kids and maybe next time your grandkids will come along! We hope to see you again! Erin Front Office Manager

Got a really nice upgrade. Huge room and really big bathroom with lots of counter space. Nice pool area for kids. Manager reception with lots of food. Good location. Very friendly front deck. Good price. Close to eating places.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Snickerdoddle - Our suites boast some great space for families and we're glad that you enjoyed your time in it! That manager's reception and pool are awesome bonuses of choosing our location. We do hope to see you again in the future! Erin Front Office Manager

Whenever I'm in Fargo for business I stay at this hotel. It never lets me down. There's a big pool for kids and a workout facility. Everyday there are different breakfast offerings. The location is easy to find and not far off either freeway.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
856adamu - Thank you! We appreciate your loyalty to us and our brand! Our repeat customers are absolutely our favorite and we look forward to seeing you again! Erin Front Office Manager

We had our daughter's 7th birthday party at the swimming pool. It was a big hit! Great pool -- lots to do. Kids loved it! We stay the night at the hotel, too. Rooms were very comfortable. Breakfast was good as well.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
sarinew2017 - Our pool is great for birthday parties! We offer them Sunday - Thursday afternoons and they can be booked by calling the hotel direct and speaking to anyone at the front desk! We are so glad that your group had fun with us and we hope to see you again soon! Erin Front Office Manager

I would recommend this hotel to others for price and convenient location off interstate. We had some problems with the food being cold at the breakfast bar and limited selection. Room was clean and adequate.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
755curtz - Thank you! We are glad that you found your accommodations adequate. I do apologize for your breakfast experience. We hope to see you again in the future! Erin Front Office Manager

Wow. Better then we expected. Looks like a new hotel. Decorated in a lodge theme. Pool is for smaller children and not good for teens. Room was great, grounds were great. Located in suburbia, but lots of things of within walking distance. We brought a dog and had a first floor room with doors to the hallway and to the outside so we could take the dog out easy without having to walk him down the hall.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jason H - Thank you! Our housekeeping and maintenance departments work very hard to keep the hotel in great shape. Our location is also convenient, close to lots of restaurants and shopping but in a quiet safe neighborhood that is great for an easy stroll. We thank you for your business and we hope to see you again soon! Erin Front Office Manager

Always enjoy staying at this hotel, will definitely be back. I've been going to this hotel for quite a few years now and I'm never disappointed. Prices for rooms seem to be higher than other hotels though.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
justinmG716RO - Thank you for the kind review, we are thankful for your business and your loyalty - our return guests are always our favorite because it means we are doing something right! We look forward to seeing you again! Erin Front Office Manager

the rooms are very nice and clean, fridge, coffee maker and microwave ,great breakfast eggs, pancakes sausage etc. open until 10:00; Other places to eat within walking distance and also a bar right across the parking lot. The place is very updated and in great shape. Nice pool for the kids with slides ; The beds are extremely comfortable.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Roxydrew - Thank you! Our guest satisfaction is really important to us (the most important!) and so we are really glad that you had such a great time! We have an excellent location with many amazing restaurants nearby! We do hope to see you again soon! Erin Front Office Manager

Very comfortable,great bear lodge decor and pool is super fun for the kids. Close to many restaurants and stores .Loved staying there and would go back!Good breakfast and friendly staff! Happy hour was bonus too!

This is one of the best places we have stayed on our trip up to Canada. We normally head north annually and this time decided to stop in Fargo on our way up to BC and so glad we did. We travel with our beagle so it was a delight to find such a fantastic, pet friendly spot. The rooms are spotless, spacious and well appointed, I love the "log cabin" motif. The location is excellent with several great eating spots within walking distance. We arrived in time for "happy hour, two hours" with complimentary beer, wine and soft drinks and lovely hors d'oeuvres, cheese, chicken nuggets., vegies, chips, etc. The staff are friendly and helpful and even though we didn't avail ourselves of the indoor pool it looked inviting and enjoyed by those who were using it. This will now be our regular stop on the trek north.

This is my 3 time staying at this hotel with my family, it is very clean and quite. My children love the bears that are on display on the outside of the hotel. and love the pool as well. Plus the beds are great.

This Best Western Plus hotel has been such a great experience. The staff was incredibly helpful and nice.Beautiful lobby. Very clean rooms.Free hot breakfast is a definite plus. We plan on staying here again on our next trip.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
craig65638 - Thank you so much for taking the time to leave us such a glowing review! We are super glad that you enjoyed your stay with us and we hope to see you back again soon! Erin Front Office Manager

We were traveling across the country, with kids and dogs. This hotel was by far the nicest, cleanest and the decor touches are great. We would definitely stay there again would recommend it to everyone.

Would definitely stay here again, close to everything we needed. Easy to get to the FargoDome for the Fargo Marathon, close to every kind of restaurant you can imagine and close to West Acres Mall. Kids loved the pool!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Trevor W - We are so glad that you found your accommodations comfortable during the marathon! We know how important the stay the day before can be and we try our best to be as comfortable as possible for our runners. We do hope we'll see you again soon! Erin Front Office Manager

My family enjoys staying at this location every opportunity we can. It offers great water enjoyment, hot and cold breakfast items to suit everyone's needs, and large quiet rooms. As a rewards member, my room was cheaper than any external booking site had to offer for this motel, even after a rollaway bed was included. Great place to stay with or without family.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
J1439VYmichaelp - Thank you so much for leaving such a kind review. We are always happy to hear from our guests about their stay! We're glad your party enjoyed our amenities and that you received a great deal by booking with us direct instead of a third party site, that's something we love to hear. We hope to see you again on your next trip to Fargo! Erin Front Office Manager

Staff were helpful and very professional. Hotel very clean. Family friendly hotel with a great pool/water slide area for young children. Continental breakfast was great, A lot of variety for breakfast choices and beverages.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
698demi - Thank you so much for taking the time to leave us such a nice review, we love to hear from our guests and we appreciate you taking the time. Our breakfast is a great start to the day and our pool is excellent for children! We do hope to see you back again sometime soon! Erin Front Office Manager

We stayed here on the kids last day of school. The place was very clean and he staff was courteous and friendly. We stayed in the king suite with fireplace and 2 bathrooms and extra living space. Worth every penny. Enjoyed the pool area with the kiddos. It was relaxing and fun environment for the family. And also right In the heart of where we wanted to be in Fargo. We will stay here Again!!!!

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
dkweelborg - Our king suites are definitely a treat! We are so glad that you found it worth the price, it's always great to hear when our guests have an excellent experience with us! It's fantastic that our littlest guests had fun in the pool area, their opinion is super important to us as well! We look forward to seeing you again! Erin Front Office Manager

Our first stay here was not outstanding, but perfectly acceptable for our needs. We returned yesterday from a very uncomfortable one-night stay and will not likely try again. The first room we went to featured an overwhelming musty odor. We immediately requested another room and while it initially appeared satisfactory, we discovered as the evening wore on that we had a choice of freezing cold air blowing directly on us or sweltering heat. The difference between the two on the thermostat setting was one degree. The weather outside was not excessively hot, though it was humid. Not being an HVAC engineer, I have no explanation for the situation. I just know that we were not interested in moving our belongings yet again at 9 p.m. with no guarantee that things would be any better. In addition, while one bed was reasonably comfortable, the other was rock hard. Of the four pillows on my bed, I would have expected one of them to be comfortable, but, alas, they were all identically firm and too hard for my neck. Most hotels offer a variety of levels of firmness, but not this one.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Homelytraveler - I do apologize for the comfort of your stay! We take our guests comfort very seriously and it is disheartening that your stay was so uncomfortable. If you would be willing to contact the hotel directly so we can speak, I'd really like to be able to make this situation better. We usually get great reviews on the comfort of our beds so I am interested in what room you were in so I can have someone take a look at both the bed and at the heat/cooling unit so make sure it is working correctly as your description leads me to believe that it may not be. Please give a call and ask to speak to a manager. We look forward to speaking to you and rectifying this situation as much as we can. Erin Front Office Manager

There was one employee (with the manager sitting and watching) who was EXTREMELY disrespectful to my wife and then myself. She cared more about getting back to whatever she was doing on her phone than taking care of our problem and then couldn't have been any more sassy about it. There were almost never any clean towels in the pool area. Most of the employee were very nice but one "bad egg" can ruin an experience for the rest of them.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Akes11 - Again, I apologize for you experience with us. The behavior and attitude of the staff members in question are not typical and we take our guest satisfaction very seriously. We have reached out to you via email and I certainly hope we can work something out to rectify this situation. Thank you for letting us know about your troubles, we appreciate all guest feeback, it's how we know what we're doing well and what areas we need to work on. We hope to hear from you soon. Erin Front Office Manager

The lobby was nicely decorated and had a clean fresh look. The staff was friendly and helpful. We were pleased with everything and would definitely stay there again. By booking through priceline we got a great deal.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Charand Ger L - Thank you so much for leaving us such a nice review! We are glad that everything was satisfactory for you! Our guests happiness is our upmost concern and I am very happy to hear that everything was wonderful for you! We look forward to your next visit with us! Erin Front Office Manager

Love this hotel, it was close to all sorts of shopping and great restaurants and only a 15min drive to the civic centre where we needed to be for a competition. Breakfasts is hot and ready at 6am which was perfect for our early meeting. And even when the pool was full there was plenty of seating for us when we wanted to sit on the side and just watch our kids swim. Next time we road trip to this area I'll definitely book here again!!

This was our first stay in this hotel. The building looked like a Colorado ski lodge. Inside was just as nice. Check in was a breeze, and our cat was welcomed as well. Our room was large and clean, with lodge decor. A hot breakfast is included. We will stay here again next time we are in the city.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Mike J - Thank you! I'm very glad that you and your family (fur baby included!) enjoyed your stay with us! We look forward to seeing you again! Erin Front Office Manager

We were looking for a quiet, comfortable hotel. This hotel has friendly staff. The breakfast was great - even real strawberries as a waffle topping! We had a quiet, comfortable sleep. No issues with the wifi.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Kevin W - Thank you so much for leaving such a kind review! I'm glad you enjoyed your stay with us as well as our breakfast! We hope to see you again if you're in the Fargo area! Erin Front Office Manager

This is our hotel of choice when we travel in the United States. We travel with our black lab and this hotel makes it easy for us. We would highly recommend Best Western. Thanks Kim for a great visit.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Larry L - Thank you! We're glad to be able to welcome your whole family (the furry members as well!) and make you all feel comfortable. Kim is a great asset to our team and we're lucky to have her! I'll pass your words along to her! We look forward to seeing you again! Erin Front Office Manager

Our room was very spacious and clean. The bed was very comfortable. The pool was the reason we booked this hotel. The grand kids had a great time. The set up of this hotel was done nicely. We would absolutely stay there again.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
141cindy - Thank you! We always love to hear from our guests and we're so very pleased that you were happy with your stay! Our pool is pretty awesome for kids of all ages and we like to hear that your grandkids had a good time! We look forward to seeing you in the future! Erin Front Office Manager

Just want to say this was a very good place to stay. I was so taken by the look of the building outside and once inside it just kept getting better. The staff was so friendly and very upbeat and made you feel like you were at home. It's in a great location and so close to many places to eat or shop. I will say this that if I'm ever in the Fargo area again I will definitely stay at this this hotel again.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
jimhiser - Thank you so much! I am incredibly glad that you enjoyed you stay with us! We have a pretty awesome staff and I'll make sure that they hear your comments. We love hearing from our guests, it let's us know what we're doing right. We hope to see you again! Erin Front Office Manager

Clean, rustic, friendly and close to what you want on an overnight stay to somewhere else. Close to tons of restaurants and shopping, gas and groceries. Close to the highway for quick in and quick out to the road the next morning.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Jason C - Thank you so much leaving us such a kind review! We appreciate the time it takes and we always love hearing from our guests. I'm glad you found our location convenient, we are very close to the interstate. We hope to see you next time you need a stay in the area! Erin Front Office Manager

Stay was very nice. Breakfast was was good, they have a different breakfast for each day of the week. The Manager's meet and greet with free appetizers, wine and beer was very nice. The only thing it's like staying in a high class log cabin

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
RWS2002 - Thank you so much for taking the time to leave us nice review. We love hearing from our guests about what you like or disliked about your stay. We do hope we'll see you again soon! Erin Front Office Manager

Our family found this hotel to have very comfortable rooms and beds. They serve a very good hot continental breakfast with lots of options. My kids enjoyed the pool area. The internet is great. It is very close to West Acres mall and Target.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
Shelley B - Thank you! I am very glad that you found your stay with us comfortable! Our guests level of satisfaction and comfort is our primary concern so I am so happy that we hit the mark with you. We look forward to seeing you again! Erin Front Office Manager

Nice rustic hotel with a great outdoor/bear theme. Lots of wood panelling like staying in a mountain lodge. Love the lobby. Came for a mini vacation with kids and grandkids (4 to 8) and rented rooms with outside (and hallway) doors. Kids loved the pool. Breakfast was good and well maintained. Not so much for managers' reception. No meatballs when we came down at 6pm and would have had to wait 20 minutes so left. Another inconvenience was my daughter's fridge froze all her veggies, hummus and fruits.

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rocky1895 - Thank you so much for letting us know about your stay! We love hearing from our guests! We do apologize for the lack of meatballs at the manager's reception, we got a lot busier than we were prepared for but we did have additional meatballs out within 10 minutes, I am sorry that you missed out. We do hope to see you again in the future! Erin Front Office Manager

Just a great place to stay in Fargo at a reasonable price.. love the bear decor and woodsy Lodge decor. Managers evening snack and beverage is an enjoyable perk. Convenient to all amenities. Great staff, clean rooms too

Erin B, Front Office Manager at Best Western Plus Kelly Inn & Suites, responded to this review
rickc233 - Thank you for your kind review! We appreciate your business and we are super glad that you enjoyed your stays with us and we look forward to seeing you again soon! Erin Front Office Manager

When coming to Fargo, there is NO other place we'd rather stay than right here at the Best Western Kelly Inn & Suites... We plan our trips hoping we can ensure a room here, but, if not, we have even changed our schedule at times to make sure this is where we get to stay...

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Lawrence P - Thank you! I'm glad that you found your stay with us to be so comfortable! We're glad that we can be a home away from home for you and we appreciate your loyalty! We look forward to seeing you again soon! Erin Front Office Manager

Clean room and hotel. Check in was a breeze and everyone on site was helpful and attentive. Will return again if the opportunity presents itself. My 3 year old loved the pool and talked about it until the minute she fell asleep! Also a great location for shoppers as it is super close to everything.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Tara D - Thank you for your kind words! We appreciate the time you took to leave us such a nice review! I'm very glad that you had such a great stay with us and that your daughter found our pool to be so much fun! We hope to see you again soon! Erin Front Office Manager

We called in advance to book this hotel for a football team and parents. We were told in advance that we would be allowed to congregate in the lobby throughout the night. Once they had our money, they decided that we had to go to our rooms at 11.this was shortly after we won the state.Th this was shortly after we won the state championship. They also ID'd teens in the pool to make sure they were over 18, as it was adult only swim, overkill when they are mostly seniors and the pool isn't even 5'deep.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ms_Ivy - I do apologize for the perceived treatment of your group by both our night shift and by our hired security. We try our best to be accommodating with large groups, we appreciate your business! However, the comfort of our other guests is also very important to us and we have to take them into consideration as well. If a large group is too loud or looks like it may become loud, we have to take steps to control the situation. Our quiet time does start at 11pm and we have to follow the rules for the comfort of our other guests as your group were not the only guests we had in-house. As I was not here during this time, I cannot know for certain that this was the issue with your group and again, I do apologize that you felt that our actions were too harsh or unnecessarily taken. I'll be speaking to both security and our night shift to ensure that groups are not treated like this in the future, it's unacceptable to make anyone feel like they are unwelcome and you can be sure that they people in question will be properly reprimanded. We have certain ways to handle these situations and for you to feel unwanted tells me that this situation wasn't handled properly. I do hope that you and your group will choose to stay with us again and give us another chance to provide the excellent service that I know we can provide. Your business is very important to us and again, I am very sorry for how this was handled. Erin Front Office Manager

This place feels like home. Everyone from the front staff to housekeeping to the lady that oversees the Manager Happy Hour was fantastic. Always smiling and welcoming. The beds were great - which is a first for me. Central location. Pool looked like great fun for kids, but since we were a couple, there wasn't much for us :(

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Travelbounce - Thank you so much! I'm glad that you enjoyed your stay with us, even with a pool geared toward children. I have seen many adults have a surprising amount of fun in the pool area and we also have a hot tub for you to enjoy! We hope that you'll stay with us again soon! Erin Front Office Manager

We usually stay at the Best Western Kelly Inn while travelling to Fargo. The area around the hotel has grown tremendously, and all amenities can now be found within easy walking distance. Travelling from Winnipeg for two or three days of shopping, we now go to Fargo, as that city has thoroughly surpassed Grand Forks for shopping choices.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
RobBye7866 - Thank you so much! We're so glad that you found all of your needs to be close to us and easily accessible. We do have a pretty great location, near a lot of restaurants and shopping. We're glad you enjoyed your time with us (and in Fargo in general!) and we hope to see you again soon! Erin Front Office Manager

Very clean and comfortable, with friendly service. I suppose the decor is getting a little dated, but not an issue. The included breakfast was nice and the Manager's reception on Thursday with free drinks and snacks was an added bonus.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Richard C - Thank you! We're glad you enjoyed your stay with us and we certainly hope that we see you again soon! Erin Front Office Manager

Rooms are quiet and comfortable and close to restaurants. The decour is out in the forest with many wood cut animals. The pool is a must for kids, lots of water slides and fun things. You'll have trouble getting them to come out

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Elliott B - Thank you! I'm glad that you and your kids had a great time with us. Our little water playland is great for kids! We appreciate the time you took to leave this review and we hope to see you again soon! Erin Front Office Manager

I stay here often for work and it has come to feel like home. Always clean and comfortable rooms. The managers reception is a nice treat and the breakfast is good. The pool area looks wonderful although I have never used. Employees are always friendly and helpful.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Mandy V - Thank you! We are so glad that you always feel so welcome with us, that is our primary goal after all! We look forward to seeing you again in the future! Erin Front Office Manager

My wife and I rented a king room with a whirlpool bath. The bath had a couple of jets that were a little weak, but the room was spacious and quite comfortable. It was a great getaway for us and I would rent that room again.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Scott S - Thank you for the kind words! We're glad that you enjoyed your stay, even with the weak jets. We did have maintenance get that taken care of, thank you for letting us know of the issue! We hope to see you again sometime soon! Erin Front Office Manager

Very nice Hotel,with friendly & helpful staff. Very clean rooms with nice amenities and pet friendly. The grandboysreally enjoyed the little water park and the free continental breakfast was delicious.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Debra B - Thank you for letting us know that you enjoyed your stay! We love to hear feedback from our guests, your input is important to us so that we know what we're doing right and what areas need improvement. We appreciate the time it takes! We hope to see you again soon! Erin Front Office Manager

Very cute bears outside look like they are climbing building. Lobby area very clean. Stayed in a king bed whirlpool suite. The room seemed huge! The whirlpool had 2 of the jets that did not work. Room was also very clean and pretty quiet overall.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
bob2488 - Thank you so much for your review! We're glad you enjoyed your time with us and I do apologize for the inconvenience with the hot tub jets, we have since had maintenance take a look and get them repaired. We hope we see you again soon in the future! Erin Front Office Manager

Clean room and good customer front desk service makes this a place I would consider coming to again. However, because this has a swim pool with slides it makes for a busy place for kids running rampant all over the place if you stay on the weekend, which we did. I will not stay here again if on the weekend. Parents let their kids room up and down the hallways screaming and pounding on the floors above made for a noisy night. The breakfast area is so small that the kids get in the way and is loud and makes it challenging to enjoy a cup of coffee. Coffee was great by the way. Food was OK. Enough to put something in your stomach to get you by. I would stay here again but only during the week....and when kids are not in school. Also, the handicap parking space is a little small and the curb beside it sticks out quite a bit and my wife tripped on it. So if you use that spot be careful exiting the car. Good location and appears to be quite safe area with lots of food choices and shopping around.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
drumbumcanada - Thank you for your honest review of our property. We appreciate all feedback from our guests as it allows us to better serve our guests. We are, indeed, a very family oriented hotel and have quite a few children as guests, particularly on the weekends. I do apologize if your stay was interrupted. Our staff does its best to control the disturbances, but sometimes children are just excited. We do hope you'll stay with us again in the future, maybe during the week where you can take advantage of our complimentary manager's reception. Erin Front Office Manager

This was my first night of a long road trip, I had driven a very long way & appreciated the comfort and quietness of my room., Staff was great. My only issue was finding the hotel. The notes in my internet confirmation were confusing - had difficulty finding the location, road construction increased the issue.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Debbie M - I am glad that you enjoyed your stay with us, we do apologize for the confusion I finding us, we're always happy to help with directions if you give us a call! We do hope that you come back to see us again in the future! Erin Front Office Manager

First time staying in this motel. The Motel is very nice, clean and quit. They had managers appreciation going on when we got there. Pulled pork sandwiches and hash browns, cheese and vegetable tray, free wine and beer; chips and salsa. All the food was very good and total surprise. Breakfast was good with a good assortment of food.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Rodney R - Thank you! Our manager's reception runs Monday thru Thursday evenings and we're glad that you got to enjoy it! We're happy that you had a great time with us and we hope to see you again soon! Erin Front Office Manager

We picked the hotel trying to find a quiet corner and found a very nice hotel, the most friendly staff, a nice morning and evening buffet (although we didn't use it) with a warm atmosphere. The decor is nice, the room clean. Trying to think back on our lenghty stay and cannot see even a small smudge. The amenities excelent - a nice pool and hot tub - and it was quite close to some good restaurants in the area. To sum up - when in Fago stay and enjoy.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Pinchas D - Thank you! We appreciate your kind words and we are thrilled that you found us to be such a joy in the Fargo area! We look forward to seeing you again on your next trip through! Erin Front Office Manager

We picked this hotel to use up Air Miles and now I might have a new favourite hotel in Fargo. It has a eclectic western woodsy theme, a nice change from the standard hotel boxes. Bears outside your window, horses on the shower curtain, lots of carved wood everywhere, animal prints in the floor tiles. Also the rooms are beautiful and spacious. Bed was very comfortable with nice crisp linens. Breakfast was excellent. Plus the hotel staff were absolutely wonderful.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
wewanttoctheworld - Thank you! We're glad that you found our décor so wonderful, we're pretty partial to it too! It's a fun theme in the middle of the city. We hope to see you again soon! Erin Front Office Manager

This was a business trip for my husband and an overnight getaway for me. As it was a one-night stay I had few encounters with staff beyond checking in and out. The front desk people were courteous and friendly and I noted that my preference for a top floor, corner room was acknowledged and fulfilled. The lobby and room's north woods decor evoked visions of knotty pine paneling, though I didn't actually see any. (I didn't go there looking for 'haute decor'.) The room featured a coffeemaker, microwave and fridge, and beds were comfortable, (yea!) The pillowcases had seen better days, but the pillows, themselves were fine. There was that ever-present in-room heat/AC noise that plagues so many older hotel rooms in this country. The only other issue I had was that on the coldest night of the season, thus far, there was an over-supply of pillows, but there were no extra blankets to be had in the room. Since we used both beds I had to fold over the covers on my bed to be comfortably warm. We didn't use the pool or other amenities therefore I can't comment on that. We did stop to look at the happy hour spread, but the offerings were not especially enticing and so skipped that. My husband tried the complimentary breakfast, but gave it a thumbs down. So: the room was clean and comfortable, we were isolated from extraneous noise and got a good night's sleep.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Homelytraveler - Thank you for leaving such an honest review of our property. We appreciate all feedback from our guests and use it to improve your stays with us. I do apologize for not exceeding your expectations with out complimentary breakfast and social hour, we do have a wide variety of selections to choose from so it is unusual that someone walks away unsatisfied. We have extra blankets always available upon request, a quick phone call to the desk would have had one delivered to your door, any time of the night. I do hope that you'll give us another chance to provide excellent service and that we'll see you again soon! Erin Front Office Manager

This hotel has very friendly staff and quick to deal with the small requests I had. One of the best hotels I've stayed at and close to all the shopping, restaurants, and activities we needed. Beds were super comfortable. Loved that we could park just outside our room and exit from our room to the car, as I have difficulty somewhat in getting around. Room locks were good and secure. Also the safety bars in the washroom were excellent. No negative issues and hope to stay there again. Used Airmiles so value was great for us!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
srobinso252 - Thank you so much! We're glad you had such a wonderful stay with us. We have those exterior entrances on all of our first floor rooms and they are super convenient for loading and unloading your vehicle or for anyone with mobility issues. They are our most popular rooms though, so we do highly recommend requesting them when you make your reservation so you're not disappointed when you get here! We, unfortunately, cannot guarantee them but we will certainly try to accommodate all requests! We hope to see you again in the future! Erin Front Office Manager

We thought it was time to update our last review from 2012 since we have stayed here approx. twice a year since that time. First and foremost the WiFi has been improved (since our issue in 2012) and the signal is strong and works well. The rooms have always had a high standard of cleanliness and the hotel is not showing wear and tear at this time. All necessary amenities are provided. The front desk staff are always welcoming upon check in and the check-out express is very convenient. Obviously after over 10 nights of stay since 2012, this is our #1 choice during our stay in Fargo. Also of note, the hotel is pet friendly and for those who take advantage of that ……please be courtesy to others and pick up after your furry friends. This is not the hotel's responsibility…..so clean up after your own pets. The hotel has even provided a specific waste disposal for this purpose. See you soon for our next stay in Fargo!!!!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
luv2travelManitoba - Thank you for such a kind update! We are glad we've managed to improve upon your first experience with us, we do strive to provide the best possible service and always use our guest's feedback to make better what we can. We're glad you continue to stay with us and we greatly appreciate your loyalty! We look forward to seeing you again soon! Erin Front Office Manager

This location has a nice pool area with water features and slide for younger children, my 8 and 12 year old still enjoyed the pool. Rooms are clean and the breakfast is nice to have. It is near the mall and is a central Fargo location. We would stay there again.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ErbFam5 - Thank you so much for your review. I'm glad that your children had such a great time in our water playland! It's a great pool area for kids of all ages. We hope to see you again soon! Erin Front Office Manager

We had to stop in Fargo as I needed an emergency surgery. When the clerk discovered this we were given an additional discount which was very kind. I loved the western motif. Everything was in first class condition and looked like new. They have a pool area that looks like it would be a lot of fun for kids. The lobby and breakfast area were large and very pretty.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Gail H - I am sorry for the circumstances that brought you to us, but I am glad that you found a level of comfort with us. We hope next time we see you it'll be for something a little bit more fun. Thank you for the kind review and we hope that you are feeling better! Erin Front Office Manager

LOVE THIS HOTEL !!! ... The days of Best Western not being luxury is over !!!... this hotel really impressed me. Stayed in the King Superior Jacuzzi Room !! Fabulous !! They have room service set up for the guest with the yummy Italian Restaurant next door !! Fabulous Decor! and Debra at the Front Desk when I checked in MADE MY DAY !!!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Christy B - Thank you so much for your kind review! We love hearing from our guests! I'm so glad you had such a fabulous time with us and I will be sure to pass your words along to Debra, she is indeed an asset to our front desk team! Thanks again and we hope to see you soon! Erin Front Office Manager

This is the only hotel I stay at while passing through Fargo. I'm sure there are other nice hotels, but this one is ALWAYS clean and quiet. I feel like I'm at home here. The staff is always friendly. The pool is nice too especially if you have kids.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Katie P - Thank you so much for you kind words! We appreciate the time it takes to leave such nice reviews and we are grateful for it! We look forward to seeing you and your family again soon! Erin Front Office Manager

Very convenient and comfortable facility. Cleanliness was very good as was the professionalism of all associates. Front desk associates, Kim and Erin, were professional and accommodating to all our needs and assistance.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Tom V - Thank you! We're so glad that you enjoyed your stay at our property and that you found our staff to be friendly and helpful! We hope to see you again! Erin Front Office Manager

This hotel is an excellent choice for business or pleasure. The room was very quiet and large for the price paid, with a king bed and couch. The breakfast had very good options and was delicious. Had no problems with internet service either.

Needed a one night stay and this place fit all the requirements. Welcoming staff, great deal, well decorated room with good amenities. Loved the extra little touch of Twinings Earl Grey and English breakfast teas. Breakfast quality was a nice surprise and all free! Would stay again. The kids pool looked like great fun!

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
antheajames - Thank you for such a nice review! We appreciate the kind words about our staff and our breakfast options, it can be hard to accommodate everyone's likings so we're glad we got it right with you! We look forward to seeing you again in the future! Erin Front Office Manager

We always find the hotel clean, comfortable beds, nice & friendly staff. We like to have the free breakfasts. close to all shopping. Found the A/C system a little loud in this room so had to turn it off to hear the TV, but this was the first time for that.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Dorothy R - Thank you so much for taking the time to leave us such a kind review! We appreciate your kind words and we are so glad that you have a good time with us! I do apologize for the air unit but I'm glad that it didn't overshadow the rest of your stay. We hope we'll see you again soon in the future! Erin Front Office Manager

First impression the staff is welcoming lobby is very clean we were informed there was a managers reception between 5 and 7 I believe we did not attend the reception they serve compliments beer and wine as well as appetizers. Our king room was well appointed and very clean bed is extremely comfortable. The complimentary breakfast was well stocked they served eggs ham and potatoes there was the waffle bar, cold cereal etc, during the week it's served starting at 6 if you check out before 6 they will give you breakfast to go.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Manitobagal39 - Thank you! I'm very glad you enjoyed your stay with us and found your room comfortable and our free deluxe breakfast satisfying, we have a variety of choices each morning and I'm happy that you found something to your liking! Next time you stay with us we hope that you can also enjoy our manager's reception - it's quite the treat with complimentary hot and cold appetizers, a variety of wines, and tap beer. We look forward to your next stay! Erin Front Office Manager

After a couple of days staying in a two star hotel, my Fargo client recommended I book here. And he was right. The hotel was easily accessible, and has a very good appearance, rather western rustic, with figures of bears climbing the outside walls. First time I looked out my window, there was a wooden image of a cub staring back at me! Check in was flawless. There was a kid's birthday party in the very large indoor pool and the kids were obviously having fun. The hallways were clean and maintenance staff maintained them well. The room was spacious, clean and well appointed. Hot breakfast entrees varied every day, and were quite good. But my favorite was the weekday evening Manager's Reception. There were always good munchies, soda, wine and beer available. Vickie, the hostess, was very cordial, often offering to "top off" my beer. My kind of reception. Parking was ample and every time I left or entered the building, front desk staff cheerfully greeted me. Finally the price was right. This is an excellent facility and I would highly recommend it.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
RVJnCO - Thank you! Our housekeeping and maintenance staff work hard to maintain the building and it's appearance, I will make sure to pass your words along to them! Vicki is definitely an asset to our team and I will also let her know how pleased you were with her service. We certainly hope to see you again in the future! Erin Front Office Manager

I love staying here. Any age of child you have, there is a place to play in the pool area. We have stayed here quite a few times, and we have always had a great experience. We have used a lot of their amenities. From the pool, to the exercise room, to the breakfast areas, and their conference rooms. Their staff is well trained and very helpful. I would definitely tell people to stay here.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Rayanne S - Thank you so much for you kind review! We are glad that you've always had such great experiences with us and we thank you for any recommendations that you send our way! We'll see you again soon! Erin Front Office Manager

This hotel is our go-to place in Fargo. The amenities are first rate/first class and the service is every bit as good as the amenities. The Manager's Reception is exceptional - SEVEN varieties of wine alone! Great snacks and great service. All the staff treat you like family, so why would you go elsewhere?

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
Ellin L - Thank you! We're so happy that you enjoyed our manager's reception, it is a great treat for our weekday guests! We're also super glad that our staff was welcoming and made you feel at home - your comfort is the most important thing to us and we're proud that we succeeded. We hope to see you again soon! Erin Front Office Manager

The exterior facade of the hotel is very inviting. The room itself was just average with two doors, one to the parking lot and one to the indoor hallway. Not sure why we got a handicapped room, maybe that was all that was left, bit I'd rather of had a normal bathroom. Nice breakfast, better than most. Outdoor parking and my truck was vandalized during the night, someone stole the entire headlight housing, bummer. Plenty of restaurants nearby.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
ZumaDawg - First let me apologize for the vandalism to your vehicle. That is highly unusual for the area and I am saddened that it happened to you. In the even of something like this occurring, we do wish that you had approached the front desk so that we could have helped with filing a police report. I am glad that they remainder of your stay with us was pleasant. We usually do not assign someone to an accessible room unless it is requested, sometimes when a room is booked online they just give you what we have left. For the most accurate reservations we do always recommend calling us at the hotel directly, we are always more than happy to make sure you get the best room for you! Thank you so much for staying with us and we hope that you'll stay with us again for future visits to the Fargo area! Erin Front Office Manager

The Happy Hour, free vine, beer, and appetizers were outstanding. Breakfast was also exceptional. Rooms are outstanding as per Best Western Plus standards. Service personnel did everything possible to make our stay enjoyable.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
90raymonds - Thank you so much for you kind words, we appreciate you taking the time to let us know that you enjoyed all aspects of your stay! We hope to see you again soon! Erin Front Office Manager

My husband needed a break from kids, grand kids and dogs! First off we loved accessing our room from the outside, quiet, free hot breakfast and best of all whirlpool in the room. The room was clean and very spacious. They have HBO and an excellent Italian Restaurant next door.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
rsstarkey63 - Thank you! I'm glad that you found your stay with us to be relaxing! We want everyone to feel comfortable with us so it is nice to know that we succeeded with you! We hope to see you again! Erin Front Office Manager

in town for a wedding, staff was helpful as we arrived in town early for check-in and moved us to an available room as ours was not clean yet. morning breakfast was poor quality and quantity, and we were down stairs before 8:00 am.

Lisa A, Front Office Manager at BEST WESTERN PLUS Kelly Inn & Suites, responded to this review
s r - I do thank you for your review and I apologize that our location did not seem to provide you with an excellent stay. Our free deluxe breakfast includes quite a few different options and I am sorry that you did not find anything to your liking. We do hope that you'll give us another chance if you return to the Fargo area in the future. Erin Front Office Manager

I cannot say enough about this First Class Motel. The Staff From the MGR to the cleaning employees are very helpful and friendly . I have always enjoyed my stay. I have made many trips to Fargo and I have always Preferred this Motel over any others I have stayed in.