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Best Western Plus Fairfield Hotel,  Fairfield

4.0/5  - basé sur 372 notations.
100 Kings Highway Cutoff, 06824-5341, Fairfield, United States - Voir la carte
+1 203 659 2200 +1 203 659 2208

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Coffre-fort
  • Connexion à Internet sans fil dans les parties communes
    Connexion à Internet sans fil dans les parties communes
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Note des voyageurs TripAdvisor
Sur la base de 372 avis de voyageur
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Ce charmant hôtel de Fairfield, dans le Connecticut, offre des chambres impeccables et un service exceptionnel. Situé près de l'Interstate 95, de la gare Metro North et de la gare Amtrak, le Best Western Plus Fairfield Hotel est à courte distance de l'université de Fairfield, l'université Sacred Heart, du centre-ville de Southport et des magasins du centre-ville de Westport. Quelle que soit la raison de votre visite, profitez, comme beaucoup de clients, des nombreuses attractions populaires de la région et des sièges sociaux d'entreprises, non loin de cet hôtel du Connecticut. Si vous cherchez surtout à vous détendre et à flâner, notez que vous pourrez vous rendre facilement au zoo de Beardsley, à l'aquarium maritime, aux plages de Jennings et de Penfield, ainsi qu'au stade Webster Bank de Harbor Yard, domicile des Sound Tigers et des Bridgeport Bluefish. Cet hôtel de Fairfield constitue également un point de départ idéal pour se rendre dans nombre d'entreprises et d'organisations locales, dont General Electric, Bigelow Tea, l'Université de Fairfield, IPC, Subway, Aquarion (compagnie d'eau du Connecticut), Acme United Corporation et FabriChem Inc. Les personnes venues rendre visite à des étudiants ou visiter une faculté des universités de Fairfield, Sacred Heart et Bridgeport se réjouiront de pouvoir séjourner dans cet hôtel de Fairfield, Connecticut, à quelques minutes seulement en voiture de ces établissements. En outre, il est fréquent que cet hôtel du Connecticut héberge des personnes venues assister à des manifestations de tout type à Fairville, comme le festival Vibes Music and Art, le marathon de la plage de Jennings et le salon du jardinage (Garden Expo). Nos chambres spacieuses et propres offrent films dans la chambre, cafetière, bureau, accès à Internet haut débit, réfrigérateur et bien plus encore. Cet hôtel entièrement non fumeur de Fairfield, Connecticut, dispose également d'une aire d'entraînement ouverte 24 heures sur 24, d'un service de nettoyage à sec, d'un parking gratuit et d'un centre d'affaires ouvert 24 heures sur 24. Entamez la journée du bon pied avec un petit déjeuner complet gratuit au Best Western Plus Fairfield Hotel. Pour un séjour à des prix abordables à Fairfield, Connecticut, réservez une chambre en ligne dès aujourd'hui au Best Western Plus Fairfield Hotel !

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Avis de nos clients

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Basé sur l'avis de 372 voyageurs
Certificate of Excellence
Très bon
En couple En couple 69
En famille En famille 134
Escapade entre amis Escapade entre amis 24
Professionnel Professionnel 92
Voyage solo Voyage solo 42
Rapport qualité / prix
Best Western Plus Fairfield Hotel,Fairfield
  • 5
    « Hector was very accommodating! »

    After driving home from a long trip, my partner and I decided to book a room here on Expedia. It was 1am and I was exhausted. When we went to check in, we noticed the check in time was not until 3pm later that day. Hector, who worked at the front desk got on the phone with Expedia, within minutes we had our problem fixed, and was able to check in no problem. Hector made solved our problem very quickly and was able to extend our checkout time to let us sleep in. Truly compassionate staff!

    « Thanksgiving stay »

    Last minute decision to stay overnight. Contacted hotel directly and was lucky they had 2 rooms remaining. Great for a short one night stay. Friendly front desk. Room was comfortable, clean. Clean bathrooms and plenty of towels. Only wish breakfast was better- soggy, canned fruit cup, dried out powdered, eggs, greasy sausage patties. A nice touch would be coffee maker in the rooms. Overall, my visit was pleasant.

    « Enjoyable »

    Hotel was very clean. Staff were professional and congenital. Overall, my stay was very nice. My only complaint, was the refrigerator in my room did not work. Bed was very comfortable and the pillows were perfect for me, nice and soft.

    « Loud night »

    Hotel was decent. From many desk attendant nice enough, but you can hear everything going on outside your room. Could be easier highway access. Just ok. Wouldn't go out of my way for this place. Bed was comfortable though.

    « Convenient to Fairfield U »

    That's about it. 5 min from campus. We stayed for convenience....and figured 1 nite would be fine. Ugh! Very small room with 2 queen beds....every other channel came in on tv; it took 25 min to check in. The free breakfast will give you milk for cereal? Was woken up in the middle of the night by the room above as the floor creaked everytime they got up to walk around. Do not stay unless you have enough Lunesta to get you through the night.

    « Very good value! »

    Very good value for what we had to pay. Good sleep and good breakfast. Confusing layout and a bit skatchy looking staff. Was not sure if they worked for the hotel or just walked in. Overall a good stay with no problems except for a need to reactivate the room key after the breakfast to get back to your room.

    « reservation mess »

    Apparently, when wife made reservation directly with hotel there was confusion on email address, so no confirmation received. On follow-up, I called Best Western [BWI] national reservations and BWI: NATIONAL HAD NO RECORD OF A RESERVATION ON OUR DATE, so I booked with BWI: national. I found my first attempt had me booked in Fairfield CA instead of Fairfield CT, but I got this confusion fixed that same day. On arrival, clerk said we had booked 2 rooms, we were shocked, said we only wanted one room and showed the only confirmation (from national) for one room. Clerk said if we wanted only one room we should have cancelled the other room earlier, we said we never knew of the 2nd room. After a long 'discussion' where NO ONE ON-SITE COULD RESOLVE THE PROBLEM, we compromised to wait until morning to hear off-site manager's decision. We signed for 1 room that evening. After some time, I came to the above scenario as the likely chain of events; this was not a pleasant night for wife or self. Room was adequate otherwise. The next morning, another clerk said the manager had cancelled the local reservation/room.

    « Average Stay. Noisy Highway. »

    Never crazy about a hotel that is next to a highway. This is close to I-95. We listened to traffic all night. The heater clicked on & off all night as well. Makes for a tough night's sleep. The hotel room is one of the smallest rooms that I've seen. The hotel location is convenient. We didn't try the breakfast. Not sure that we'll be back.

    « Decent. Fine. OK. »

    On the college tour, we stayed here. It was, in every sense of the word, an average, uneventful and reasonable stay. Close to Fairfield U,, close to I-95 and the Merritt Parkway, free decent bacon & eggs sort of breakfast, parking and wi-fi, Coffee maker in the room and clean, quiet beds and bath, iron and ironing board: This is a three, or even three-and-a-half, star stay for a good price, given the location. The staff was friendly, the hotel felt clean and we were fine. Most times, an uneventful, non-remarkable, but nice, stay is all you're looking for if the location and price are good. This fits the bill in every way.

    « Comfortable Stay »

    Had a very pleasant and comfortable stay at the Best Western Plus in Fairfield. I only spent one night while traveling on business, and found it to be clean, comfortable, and quiet. Their beds and pillows are amazing. I was also pleased to see that they use compostable bowls/plates during someone who travels a ton, I am so sick of all of the plastic and styrofoam. I hope this hotel adds recycling bins as well.

  • 3
    « Functional for a short stay »

    My family spent an overnight in CT to visit Sacred Heart University. We got a room at this hotel and it served its purpose. The hotel was pretty conveniently located. It was pretty clean and the high speed internet was good. The price was reasonable. The negatives were basically the bed was not particularly comfortable--pretty firm actually It had those 4 small chicklet size pillows that were puffy but seemed mostly air. It was not the most comfortable, but OK for a short stay. The staff was not the most welcoming. The hotel offered a free breakfast which was nice, though the woman in charge of cleaning was somewhat annoying. It was an OK stay but I'm not sure i'd rush out and get a room there again. No pool was a disappointment.

    « a brief stop along the way »

    After navigating the traffic on the GW bridge in NYC, we picked this stopover for a night before continuing on our way. The hotel is right off the freeway, so it is a very convenient place to stay. The place was clean but the room was so small (queen bed), that we could not maneuver our luggage around the furniture, so it stayed in the entrance way. If I was staying more than 1 night, I would have requested a larger room. The staff was not overly friendly or helpful, but there was a decent breakfast buffet in the morning and plenty of free parking. An average stopover, with pricing reflecting the proximity to NYC - high for value .

    « An Oasis from the hubbub »

    Stayed against last night lost track of # of previous visits Hotel is small, quaint & clean Breakfast is ample & love those waffles w/strawberries! Exercise room is adequate but TV only gets 5 channels 1 suggestion get some herbal tea

    « Hard to find, high priced, dirty, crowded. Stay elsewhere »

    Ouch. This BW is not up to standards. Very difficult to find from the highway. Internet maps not accurate. No signage to direct guests. Check in staff gave us keys twice to rooms that were not ready. Cigarette butts everywhere, smoking encouraged by front entrance. Popcorn on the corridor rugs. Elevator location and access very poor. Don't visit if you have a wheel chair! Crowded breakfast area, poor layout. Very high price for area.

    « best western hotel in fairfield ct »

    we have a very nice and enjoyable stay at this best western plus hotel . it was close to the things we visited . the staff was very professional and got greeted every time we came back to motel. the hotel and rooms was very clean . the continental breakfast was great and filling to start out our day.. the bedes were so so in comfort.

    « Pricey hotel not worth it »

    The hotel should have been priced at 69 not 186, very disappointed in the value. I WOULD NEVER stay here again. Dismal looking and certainly not worth the money. What is Plus about this hotel I certainly could not tell you. For that price you expect luxury not Motel 6!

    « Always dependable and pet-friendly too! »

    I always staff at this hotel when I visit Fairfield and have written positive reviews in the past, and this was the first time I brought my dog with me. It was another great experience! The neighborhood behind the hotel is reasonable for dog walking. Lots of people stay here with dogs, so no one thinks twice about it. They don't do anything extra for dogs, like some high-end hotels, but dog owners still feel welcome.

    « Great hotel for travelers with pets »

    The only decent hotel along the I-95 corridor between Maryland and Massachusetts that accepted pets for a nominal fee. Close to the highway, yet convenient. Some may not like it, but we could not hear the traffic The beds were extremely comfortable and the appliances worked well. The breakfast buffet was nothing grand, but perfectly fine for a hotel of this type. The front desk staff were very kind. Overall, it was a great stay.

    « Clean, Convinient »

    Right off 95, safe, clean, comfortable. We use this hotel for all of our church's out of town guests. Staff very competent and friendly. They work hard to keep this hotel modern and updated. Great for business stays.

    « A Pleasant Surprise! »

    I've stayed here several times over the past 2 years and the first time I was surprised. The place was clean and the room was nice. The front desk employees were friendly and were able to give us directions and recommendations to different restaurants and things. The second time I stayed I came with my boyfriend and parents. The room my boyfriend and I were in was much larger than any room I had stayed in here before. It was a pleasant surprise, but I didn't click anything different when I made the online reservation. No free upgrade was mentioned upon check-in, so I guess some rooms with king beds are larger than others--so definitely request the bigger room if you want it! The hotel also offers complimentary breakfast. It's nothing grand, but it gets the job done. I was happy they were pet-friendly because I'd never dream of leaving the pups alone for a whole day. The building also had multiple entrances so no matter where you parked, you were never too far from your room.

  • 1
    « Brutal... »

    We had to switch rooms 3 times... noise, no cold water and noise. We were woken up by guests trying to get into our room at 2:00 am! And then the front desk argued with me saying there was no one there... at least until the other guests came down to the lobby to complain that they couldn't get into our room! Then she just told me to "go back to sleep". Then the other guests came up and pounded on our door AGAIN! The front desk said we were in the wrong room and it was our fault... at 2:00 in the morning!!! They day manager hadn't told the night manager we had to move rooms because we had no cold water (only scalding) in our room. Then their kids were jumping on the beds and screaming at 2:00 am! I had to call down to the front desk at 3rd time now!!! After 2:00 am. Unbelievable. So how would you rate that stay?


    A serious leak in the bathroom with water all over the floor and broken plaster pieces in the bathtub and bathroom floor. Extremely dangerous for an elderly guest (my mother). The hotel only gave a slight discount for the disturbance.

    « Complaint - Manager Making BAD Judgement »

    I am NOT satisfied with the response I received from the Manager at this location regarding our reservation. I spoke with her front desk employee and she assured me that it was "No problem to stay in room 103 suite" at 12:30 pm on the day the Manager claims they were sold out of suites. We were already in the suite 103 on 6/30, 7/1 and then our belongings were taken from room 103 without our knowledge and moved to room 106 (two queen beds) on 7/2. We were shocked to return at 7:00 pm to the hotel and given the keys for a different room and told "your clothes were moved and here are the keys for room 106" The Manager was with the front desk employee at that time as well. When we left our rooms at 10:00 am on July 2nd we were NOT advised that the suite was not going to be available. My 97 year old Dad was moving into a nursing home on July 2nd and my Son (his Grandson) and his two closest friends came from Virginia where we live to help him organize his new room. I was in Room 126 from June 29 until July 3 helping him pack up his belongings. It was a VERY stressful time for our family and to be treated this way after I have been staying for the past 8 years at this hotel was unacceptable. I even called on Tuesday, June 28th and spoke with front desk associate confirming our reservations (The Manager claims her associate does not remember the conversation). She assured me we were all set for both rooms. I know they have only 4 Suite rooms so that was the reason I called to confirm. Three adults in two queen beds is more comfortable in a Suite style room.

    « Nice room, but small! »

    This was a quick stop over for me - arrive late and leave early. This is a lovely hotel - new, clean room. However, I felt like I was in Paris because the room was so small. It's right next to the freeway, so ask for a room away from the freeway. Nice breakfast, very friendly staff.

    « Clean and safe place to sleep and dogs welcome »

    Older Best Western, so it is pretty compact. Small rooms, small lobby, small breakfast area. It is a clean hotel and the staff are very helpful and welcoming. Our first room smelled very musty and the carpet was wet by the AC unit. The front desk staff quickly switched us to another room, no hassle at all. We are traveling with our small dog and they are pet friendly. $20 pet fee, many hotels charge $75 and up. It was a fine place to sleep for one night as a stopover.

    « Really great stay »

    It was really fun staying here. Me and friends had a really great time. Staff was really kind and friendly. they were always available at our service. Rooms were kept really clean and organized. Location was really nice and Breakfast was the best part of the day. Freshly baked breads and fresh fruits.

    « The very best stay. »

    I had a great time. My stay was really amazing with my friends. Hotel staff was very friendly and helping. Well maintained appearance and really clean areas in the hotel. Thank for a really good service.

    « Best hotel ever!!!!! »

    Entering Best Western Plus Black Rock Inn was the best choice I have ever made. When I entered the office I was greeted with a some lovely and cheerful persons. I was given my room key but that's not the best of it as yet. When I entered the room the fragrance and the cleanliness of the room was the blast! It was clean and spacious and just suitable for my family and I. The other morning we went to the breakfast it was so organized and clean the breakfast also had a wide variety of food which we could all choose from. I loved the fitness center. It was awesome the equipments were really enough to have accommodated alimony everyone in the hotel. The housekeepers were so pleasant and willing to assist in every way possible. When we wanted to go anywhere all we had to do was to call the front desk and ask, they are very knowledgable about the attractions around it. I couldn't have chosen any other hotel than the Best Western Plus Black Rock Inn. I will return soon! See you all soon and keep being the best Hotel !!!!

    « I enjoy my stay »

    This haven't been my first stay here but i just enjoy coming back and staying here the last time i brought my family and they enjoy as well they will like to come back. The staff at the best western plus fairfield hotel they all is so nice they make you stay feel like home since they don't have a pool they sent me and my family to a nice beach in the area the last time i was here i will return back there since this stay was business i really couldnt enjoy the activities in the area. But i do recommed this hotel to my coworkers and friends if they every come to the area.

    « World's smallest hotel »

    If you are on business and need just a place to crash, avoid this place. For a lot less money you can stay just about anywhere in the area for less and get more. The hallways a small, the rooms are small the lobby is tiny. It has nothing. Its on a busy road and no where to walk. Its surrounded by car dealerships so you have to drive to get something to eat. Costs too much for so little.

  • 3
    « OK Stay at Best Western »

    We have never been a fan of the Best Westerns in the US and every time we stay at one it reinforces this perception. The Best Western In Fairfield was acceptable for one night, simply because the location was so convenient and there are a very limited number of alternatives. The rate we paid was no bargain, and the room was quite small and crowded with oversized furniture. While the hotel was clean, for some reason it never felt entirely clean. The hallway carpets probably added to this perception. The breakfast was just OK in comparison to Hampton Inns, Holiday Inn Express,etc., and we must have picked a peak time to have breakfast since we had trouble finding a place to sit. Overall, it was just an OK stay and should we need to overnight in Fairfield again, we would likely first explore other options.

    « One of the "Best" Best Westerns »

    I've stayed at many best western hotels and we stayed here because we like the brand and we are enrolled in the Best Western Rewards program. This was one of the best we've stayed in. The staff was very helpful, and courteous and they offered us an upgrade due to our rewards status. The room was great, breakfast was very good. Will definitely return.

    « Ultimate Customer Service »

    We found this hotel easily off the highway. It appears to be very new and modern or at least really nicely updated. I really liked the carpeting and new furniture. The hallways were inviting and spacious as was the room and everything was very clean. This hotel is well maintained, clean, and the staff is very friendly.

    « Not worthy of a BW Plus designation »

    I am a BW rewards member and I know BW hotels and I've stayed at about 15 of them in the past 5 years. I was put into a room where somebody must have died but the stench had not. One morning the desk clerk was wearing a FILTHY BW shirt. It was disgusting. So unprofessional. The other staff members I encountered were dressed professionally.

    « Exceeded Expectations »

    We booked at the last minute for a family of 5, traveling with a pet. This was one of the very few places that could accommodate 5 people (and a pet) without requiring a second room. The suite was spacious and we enjoyed enough room to move around without feeling like we were on top of each other. The decor and feel of the space exceeded my expectations for a BW hotel. If we ever find ourselves in the area again, this will be our first call.

    « Find a better option »

    Bathroom outdated and moldy, mattresses uncomfortable, hotel too close to road. It is worth staying a little farther from Fairfield if you can find another option. I would not stay here again unless I could not find another hotel. .

    « A Graduation Visit »

    We have often stayed at the Fairfield Best Western when visiting our grandchildren. Sometimes our visits are very last minute. The Best Western has always made an effort to see that we get a comfortable room. Thank you Fairfield Best Western for always making our stay very pleasant.

    « great stay wonderful hotel »

    very nice staff and clean rooms. this best western hotel was a delightful place to stay. we received a friendly welcome. So pleasantly surprised with this hotel. It is right off the freeway, very convenient to get to. wonderful hotel

    « Won't honor lower rates »

    8 employees were going to book at this hotel. Three of us booked online and the hotel refuses to honor our corporate because they booked online instead of calling the hotel. They refused honor the corporate rate for some others because there was less than 3 rooms left. They are better hotels down the street a few miles and that's where we will ALL go next time.

    « Very Satisfactory »

    The rooms are small. But everything is clean and comfortable. Nicely furnished. Comfortable bed. Clean bedding. Plenty of outlets. Quiet. Convenient off of 95. Plenty of parking. People at desk courteous. No complaints whatsoever.

  • 4
    « A Satisfsactory Business Motel »

    Very functional. Comfortable bed, quiet HVAC, sufficient outlets and a pleasant staff. A low rumble of traffic: like gray noise. The lighting is ok. Very little refreshments are available. Restaurants are nearby and you can order in Near Fairfield university

    « Very Please »

    I choose very please for my title because i was i stayed at a lot of hotel for business and personal reason i believe this was by far one of my best stay from checking in at the hotel to checking out everybody was very nice, helpful and went out there way to help and to answer any and all the question that i had i was please about that i couldn't thank them enough for having my stay there enjoyable and comfortable.

    « Lots of advantages »

    This motel was a pleasant surprise. It was easy to find. Although it was right off I-95, the soundproofing was good, so traffic noise was not a problem. Staff were pleasant. Room was small but adequate. Amenities were as described. Breakfast was high quality, especially the scrambled eggs and sausage patties, which were a welcome change from typical motel bagels and pastries. Although parking was plentiful, this was not obvious from the front of the building: the motel should post a sign saying "lots more parking in the rear." I would recommend this motel to others.

    « Hotel Smells Bad / »

    This hotel smells really bad, you're nose will get immune to it as how i see what happened with the hotel staff. I later requested a room change, and that had worse smell as well. The staff wasn't accommodating either I do not recommend this hotel, unless you're desperate.

    « beds were not comfortable »

    everything else was very good, Breakfast and staff were helpful. Conveniently located in Fairfield. The beds were not comfortable. the hotel is small but functional. The floors creaked some and I wondered about the people below us as we were on the top floor.

    « We use this hotel for our very special clients »

    There are a few other hotels in Fairfield now, but as a church in Fairfield we only use this hotel. The value is exceptional. The customer service is always professional and friendly. The rooms have always been clean, and they have a nice breakfast every morning. Every guest that we have stay here has thanked us several times for the comfortable lodging. As the leader of the church, I stayed here personally a couple of times a few years ago and was impressed with this hotel back then.

    « Solid value hotel in convenient location »

    Don't expect fancy ambiance at this hotel, but it is clean and recently renovated, provides excellent service, the usual filling breakfast in a modest lobby area with flat screen tv, tiny rooms that are clean and have most of the expected amenities (wifi that actually works, fridge). Convenient to hop on/off 95.

    « Below average Best Western »

    I will start with the pro: easy on, easy off 95. I usually have good luck with Best Westerns but this one was below average. The toilet leaked all over the floor, the beds were way too hard and the unappetizing breakfast was powdered eggs and sliced deli ham. There was no milk for the cereal. The price listed on google maps was $117 but we were charged $139 plus $20 tax. The desk clerk did not offer any discounts although I forgot to ask for one. I later asked for the AAA discount at checkout but the clerk said I had to email the manager but the manager said no. Note about Connecticut, I paid as little $1.79 for gas on the way up from FL but I had to pay $2.39 in CT. Tank up before you cross the state line.

    « this hotel is great place to stay »

    This hotel is beautiful inside and out. It is in a wonderful location. The hotel is clean. The rooms are clean and quiet. The workout area looked nice. this hotel has excellant location on I 95 staff are very helpful.I rated this very good vs. excellent due to that. Other than that this was a great clean place with friendly staff. We would stay here again.

    « Thanks, but no thanks. »

    To keep this short, there are better places to stay in town. The hotel isn't that old, however they recently had the rooms remodeled. They are small, and despite being a non-smoking place, reek of cigarettes. I was supposed to have a wedding block there, but the manager royally screwed me over. Within ten minutes of telling me that the contract was all set, I received another e-mail saying sorry, they were completely booked for the night of my wedding and could only accommodate my guests for the night before and the night after. They also originally told me they had a shuttle, then later told me they didn't. When I went off on the manager, she tried to blame me, saying I took too long to sign the contract and the rooms filled up between when I requested them and when I signed. Her e-mails were very unprofessional and rude. I had to ask her twice not to e-mail me again. It probably worked out better for my guests though, they wouldn't have gotten much sleep with so much highway noise. I may sound angry in this review, but I'm not used to being treated so badly by such a crappy establishment. If the phrase, "You get what you pay for" is true, they should charge a lot less for their rooms. (I never stayed here. I just toured the rooms I planned on booking. I wanted to find the least expensive place for my out of town guests. My mistake!)

  • 5
    « great stay for money »

    Located, literally right next to interstate I 95 , the hotel is inexpensive, within walking distance to the downtown It is a restful place, positive employees and has a Bertucci's (Italian restaurant chain) at the end of the driveway. Convenience stores are located at the local gas stations on the next block. They offer afternoon cookee and free continental breakfast. For the money it is clearly a good place to stay, if you drive, there are plenty places to visit in Southern New England within driving distance. They also have a fitness room, but I did not notice a pool, for those who care to use one. (I don't) If you are looking for an inexpensive place to stay outside newyork This hotel is a viable choice.

    « Quiet, comfortable stay »

    We stay at this Best Western frequently when visiting family in the area. It is always in good shape, clean and quiet with friendly, helpful staff. This time the sofa bed in our room was higher at the foot than at the head. After the check-in person came down to see it and document it for maintenance, he switched us to another room where the sofa bed was fine.

    « Great hotel!! »

    Wonderful staff, great breakfast one of the best that I have had! Rooms and grounds are clean and well maintained. Perfect wifi connection and Ideally located for a quick stop or for a long stay to explore surrounding areas. More then enough parking available. Unique layout. Well priced! Great deal

    « Not bad stay for the money »

    Oddest layout configuration for hotel I have ever stayed in, nice employees. We stayed in queen room very small with not much elbow was neat surface clean but I wouldn't say clean. Very convenient location and breakfast was good but could be much better. Overall not bad for the money.

    « Best Western Fairfield »

    This hotel was one of the worst hotels I have ever stayed in. It is a real dump. Toilet leaked, shower head leaked, door lock was broken so i was unable to use my card key to get into my room. bed was too hard. the food was horrible. the whole place was bad. they charged as much as you would pay for a very nice HOTEL. Infact I stayed at a Sheraton the night before for the same amount as this dump. they should be ashamed. Criminal

    « Great Hotel! »

    Stayed here for business. My overall stay was nice. The rooms are spacious and clean. Hotel staff was friendly and courteous. Clean and good quality for the money. Definitely a recommend on the place !

    « Older hotel, close to Fairfield University »

    Best Westerns are individually owned and operated and do not seem to have as much consistency as Marriott Brand hotels. Some might appreciate the character the building has while others might be disappointed. The workout room definitely needs help. It is extremely small and hot air blew on me while I tried to workout. The complimentary breakfast was nice and the staff attendant at breakfast was incredibly helpful and kind.

    « Not terrible... not great. »

    This is a very average hotel that is getting a bit dated. Carpets are dirty, beds are old and not very comfortable, bathroom is in need of an update. It wasn't offensive but I would probably look elsewhere if I return to Fairfield.

    « Fine for the money »

    Clean, nothing fancy but good quality for the money. Staff was helpful. We had a suite because we had 5 people and it worked well. Ran out of hot water in showers in the morning. Very close to Fairfield University which was the purpose of the trip. Would use hotel again if going to be there for a short stay for that purpose. Very close to Conn turnpike and kind of loud.

    « Best Western Fairfield »

    Staff was courteous and friendly. There was a lot of highway noise because of its proximity to the highway. Room was clean, I needed to plug in most of the lamps. for some reason they were mostly unplugged.

  • 5
    « Manhattan Business »

    Had business in Manhattan. Needed to park a tractor/trailer which was accommodated. Check in was very professional and quick. Staff was very pleasant and helpful. Restaurants and other businesses were in very close proximity.

    « Perfect Location & Affordable Price »

    Stayed at the Black Rock Inn for 2 nights with my family last month. There's everything you need: WiFi, TV, a small fridge and also a microwave and a coffee machine. It's a very good place: the rooms are big and the beds are very comfortable. I definitely recommend the Black Rock Inn to anyone who wants a convenient location close by attractions, restaurant and shopping centers.

    « Well Satisfied »

    I was in the business trip there and luckily I stayed in this hotel. I was very pleased with their service and hospitality. Hotel is conveniently located nearby several attractions and restaurants. I would definitely recommended staying in this hotel. Thank You for making my stay wonderful!

    « clean and reasonable »

    While on a college search trip, my daughter and I stayed here for only one night, but glad that we found this hotel. The hotel is right off of rt 95, very easy to find. The staff were nice and helpful. The property is small, with a tight parking lot, but does have clean, good sized rooms. The breakfast in the "lobby" area was sufficient to fuel us to start our day, and the woman was very pleasant overseeing this. We would return if we are in this area again.

    « Good value »

    Paid a very reasonable price for a queen size bedroom. Everything is very small there, from the tight parking lot to the small lobby and breakfast area, to the tiny little room. But everything is very clean, probably one of the cleanest hotel rooms I have checked into. The breakfast serving area is tiny but the space is used very efficiently and kept very clean by the staff. The staff does not give a great immediate first impression but you quickly realize that they are very knowledgeable and friendly and genuinely want to help, so bravo to the staff!

    « Not what I expected »

    From the review on TripAdvisor I expected more from this hoteol. With a rating of 4 I would say it's more of a 2. The htoel was clean and the staff freindly but the hotla is old and worn and the breakfast was not very good. Maybe they don't get enough traffic to turn the food over. The eggs look like they are powdered and the meat was grease and dried out.. The selection was very limited.

    « great stay »

    We have stayed at this hotel before. We love this hotel. It is very clean, with updates furniture in all the rooms. It is right off 95. My husband and I work right across the street, which makes it convenient for us and free breakfast and wifi is plus.

    « Snowed-in Stay »

    I stayed at this hotel when the blizzard happened, the front desk staff and management were very accommodating with all of my requests. I forgot some stuff before I left the house, so they were able to provide me with necessities. When I got into the room it was very spacious and the beds were very comfortable. The room was very clean and I had no trouble finding what I needed. The bathroom was spotless and the shower head had 7 different types of settings. The complimentary breakfast was amazing and fresh.The WiFi was complimentary and easy and fast to connect to/work on. While checking out, the front desk staff made sure my stay was comforting and provided very good customer service. I will definitely be coming back here for my future stays in Fairfield, CT! I recommend this hotel for anyone who needs a great hotel to stay in, in Fairfield county.

    « Review of Best Western, Fairfield, CT »

    It's a nice hotel. Rooms are clean and the beds are comfortable. Having a refrigerator in the room is a nice addition and comes in handy. In room Internet (Wi-Fi) always free and reliable. Good value for the price. Not a luxury hotel but gets the job done. Very convenient. Just off the Black Rock Tpke. exit on I-95.

    « great »

    i enjoyed the place very much the workers where very friendly and the place was very clean with a nice breakfast i would definitely go back again. plus it wasn,t to far from the city and train station if you decided to take the train to ny you can walk to the train station.

  • 5

    what can i say? This was an amazing experience. Our room is recently update, clean.THE STAFF WAS GRACIOUS/HELPFUL. Room was good size and bathroom and shower were very good excellent water pressure.Breakfast every morning was much better then expected. we will be staying again.

    « 'a feel like home' »

    we arrive early in the morning after long drive.we request an early check in and warm and friendly receptionist on duty jessica quickly helped accomodate our request.we got a very nice spacoius room with a bathtub.the reception desk also helped us with local imformation.we would highly recommend this hotel.

    « 'A GREAT STAY' »

    we love to come here and relex. it is clean, comfortable and the service is great. room are so lovely. Brekfast is inculed and very good also. we felt so wecomed to entire time and front desk was great. lovely property and convince location

    « Basic Hotel »

    Tiny room; no walking space. Clean. Everything worked fine except the heating system. Thin walls/noisy. Fitness room equipment was marginal and space was cramped. Breakfast was inedible. Lobby and exterior were fine.

    « Stay away »

    Poor hotel management however the hotel is clean. Convient if visiting Fairfield or Westport. Security could be an issue as it is close to Bridgeport next to Rt 95.I have never had a problem but when I enter the hotel the front desk is often vacant although there is a clerk in the back.

    « Feels like a home »

    Throughout my week long stay, everyone on the staff was very accommodating and friendly. I'm travelling with my cat and she, despite being timid and shy, was so comfortable that when housekeeping came into the room she kept calm:) The room was well setup, quiet and clean. This location is easily accessible to I-95, local restaurants and market places. I really enjoyed the breakfast buffet and especially using the internet (although the chairs didn't rise high enough to use the keyboard on the counter so I had to put it in my lap). Overall this location and staff deserves an excellent rating.

    « Hospitability at its best »

    We have been guests atBest Western in Fairfield for the last 5 years....The rooms are very clean, the staff is very helpful and ready to attend to all your needs. Needless to say we feel like home away from home....

    « Paper Thin Walls »

    Built for business travelers. No amenities. No gym or swimming pool. Two computers just off the main lobby. Breakfast is cold cereal. Though there is a wonderful "Waffle Lady" who is pleasant and accommodating. What you basically get is a comfortable, clean bed, a shower, and a roof over your head. The walls are paper thin. One can hear noise from the guests in other rooms. Also, the hallway noise - guests going to and from their rooms - is annoying. The carpet in my room needed vacuuming. The hotel is also understaffed. When I arrived, there was no one at the front desk. No bell with which to call for a staff member. Several minutes passed before the desk clerk arrived, apologizing for making me wait. She was helping another guest with a problem. But it was disconcerting to arrive at a hotel and find no one around. If I'm in the Fairfield, CT. area again, I will look elsewhere to stay.

    « Nice decor but uncomfortable bed »

    The hotel was charming and clean and the staff friendly but the bed was uncomfortable and the pillows way too small. Woken up by a barking dog nearby and you could hear the people above and next door.

    « Different Experience »

    The outside of the hotel is very well kept. The lobby and the front desk are a lot smaller than I am use to seeing. Breakfast is the same as others except the scrambled eggs were stuffed with cheese and hard as if they were sitting for a while, even though I went at 6:30 am. The halls are small going to the rooms. The rooms are half the size I am also use to. You have about three feet around the bed where the desk, and TV consoles are. The bathroom was nicely decorated and looked new, it was more spacious than the main room. The heating/AC unit was very noisy and kept waking me up every time it turned on. The TV was large but nice for the room. The staff when I checked in was very friendly but the staff during and check-out was something to be desired. The parking is tight in front but there is parking in the back but no cameras that I could see. There was a pot party on my floor so strong for three hours that I was choking in my room with the fan on high and a towel on the bottom of the door.

  • 3
    « Needs an update »

    Normally best westerns exceed my expectations as they can look older on the outside, but then you find a gem on the inside. This one looks nice on the outside, but the inside was old. The sheets were scratchy which was odd. The only recent update was granite in the bathroom, everything else was dated. I also thought the price was high for what you got. We were only here for one night, but it was below my expectations. Would stay somewhere else next time.

    « dissatisfied »

    the back entrance into the hotel would not lock. anyone off the street could enter the hotel at any hour of the day without a key and then have access to an unlocked room door. i called the front desk about this issue but nothing was done to correct it during my 7 day stay.

    « Excellent Stay »

    We have stayed at this hotel before a few times. We have had a great time. The hotel is very clean. The staff is very friendly. The location is very close to highway. easy access to the Bridgeport Hospital.

    « Usually good service at a good price »

    I don't usually write bad reviews, but I was perturbed by my experience with black rocks front desk attendant today. I stay T the black rock several times a year during visits to family, and my experience here has been positive. The rooms are a good size and comfortable and the place is clean. The location next to the highway is ideal. My issues with this location have been billing mistakes up until today. However, today, when I called to request a specific room I was met with a "huff" and a dropping of a phone down hard enough that I heard it bounce on what I assume is the desk. When I wasn't able to provide the specific room number, I was greeted with a rising voice and obvious impatience. When I thanked the young lady for trying to help me, she hung up. No thank you, no goodbye, nothing. I find this to be insanely unprofessional and as a frequent traveler and guest of several hotel chains, I can honestly say I've never received such rude behavior from a front desk staff.

    « thank you »

    I could not have been more pleased with the bestwestern blackrock, after checking out earlier than planned across the street at the Best Western blackrock The rooms are clean, comfortable and quiet. The staff is professional and attentive. The property is well maintained. My wife and I will definitely be back though! Keep up the good work!. breakfast was great too

    « Great Hospitality »

    I want to commend Vondia at the front desk for giving me some extra help while I was trying to put an app on my phone. She solved my problem, and was very kind to do so. I also want to commend Liz for the nice job she does with the breakfast. Liz was very friendly and the food area was super clean. We would definitely stay there again!

    « Beautiful, reasonable and easy to find off highway »

    Close to shopping, eating, Metro North and route 95. I stayed during Parent's week-end at Fairfield University. Rate was very reasonable (and they applied my AARP discount). Even my picky daughter was impressed with the quality of the room and all of the amenities. I highly recommend it. Reservation over the phone was fast and courteous. Even though the internet said not room were available, when I called they were able to find me a room.

    « pleasant stay »

    Everything was great at this hotel from start to finish! Check-in went very smoothly. The front desk staff was very helpful helpful The rooms and hotel was quiet despite appearing to be near highway . Breakfast was a good and extensive Couldn't do better for the price.

    « Great for College Visit »

    The hotel offered enough space and cleanliness for my family of 4. We would stay here again if we choose a college nearby.and if we are heading in this direction again. The breakfast choices were numerous for all tastes.


    Stayed at the BLACKROCK INN while up on a visit to NY Amazing location, hotel and staff. I've stayed before and the recent changes look really nice. Staff here is always amazing. I missed my normal breakfast in this trip but the others where ok. FD staff is always great and very accommodating. Thanks for another great visit and experience.

  • 5
    « awesome stay rooms are comfortable as always »

    this is my third stay here at this hotel The rate for staying here is a great value. I really enjoy staying at this Hotel. It is close to shopping, dining and entertainment. The management and staff are always helpful. The rooms are always clean and stocked.

    « Rude people and the manager is Unprofessional »

    All I have to say is that the experience was terrible. The manager Minnie Patel is rude, unprofessional and does not need to be in this business. Run as fast as you can from this place and head over to the Fairfield Circle Inn which is down the street.

    « Excellent Service »

    As many times I have been a guest at this hotel I continue to be very pleased with service. The staff and comfortable feeling of the surroundings is fantastic. My future trips to the area will include Best Western in Fairfield, CT

    « Great Time in Fairfield, CT »

    2nd time staying at this Best Western and both times it was an excellent experience. My husband asked for restaurant choices which were "non-chain" at check-in and we were given a terrific selection - it was a big hit!!!!!

    « Pleasureable »

    I found this hotel to be centrally located for me as I needed to be at the Webster Bank Arena for an Expo on a Friday and Saturday. It was only 10 minutes away, easy on and easy off of the ramps to the hotel and to the Arena. Restaurants close by and within walking distance.

    « Should be called Worst Western »

    This Best Western was not what I expected. The reception and check-in was not ready and had five or six people waiting for the housekeeping to check rooms, and it was already 10pm. when I got there. Lobby and breakfast area quite small and cramped. Rooms very close to several highways, kind of noise at night. At 2am a guest in the upper floor decided to move around for about and hour of constant walking here and there. And the worse, I left a charger in my room, so I called the front desk to report it and tell them where it was left exactly, but they said nobody saw it, which for me is a lie. Someone took it, probably housekeeping.

    « A pleasant, clean hotel »

    We have stayed in this hotel several times on our visits to Fairfield, CT. The rooms are large, very clean and comfortable. The staff is always friendly and helpful. The location is a tight squeeze for parking, but we have learned to enter and exit the parking from the rear side street.

    « Convenient, but barely adequate. »

    I stayed at the Best Western Black Rock Inn because it was close to friends I was visiting, but that's about all that recommends it. The check in was extremely slow and not particularly friendly. The clerk claimed the computer kept freezing up. The room was adequate, but extremely small, i.e., the size I would expect at a mid-priced hotel in downtown Manhattan. The mini-refrigerator looked pretty, but was completely non-functional. The WiFi was spotty at best and worked only for short bursts before quitting (hence the check in problem?). I ended up checking my email on my phone. Overall, the motel served it's purpose, but little more.

    « excellent stay »

    We were impressed with the size of the room- great for our family. Beds were comfortable and room was clean. Breakfast was very good. nice new furniture and carpet and room was recently renovated , Would recommend this hotel without hesitation.


Venir à l'hôtel ...

Toutes les directions
L'entrée de l'hôtel se trouve sur la droite.

Depuis : l'I-95 North. Prenez l'Interstate 95 North, sortie 24. À la sortie de la bretelle, vous verrez l'hôtel sur la droite. Au bout de la bretelle de sortie, serrez à droite sur Kings Highway Cutoff, passez le concessionnaire automobile Lexus of Westport sur votre droite et le Best Western Plus Fairfield Hotel est juste à côté. Depuis : le sud, Merritt Parkway. Prenez la sortie 44, CT-58-Black Rock Turnpike et, au bout de la bretelle de sortie, tournez à gauche. Au feu, tournez à gauche sur CT-58-Black Rock Turnpike et continuez jusqu'à l'intersection de Kings Highway Cutoff et de l'Interstate 95. Passez sous la 95 et serrez à droite. Le Best ...

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