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Roosevelt Grand Dakota Hotel, BW Signature Collection, Dickinson

532 15th Street W, 58601-2913, Dickinson, United States - Voir sur une carte
Roosevelt Grand Dakota Hotel, BW Signature Collection - Vue extérieure Roosevelt Grand Dakota Hotel, BW Signature Collection est idéalement situé dans le centre de Dickinson. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Au Roosevelt Grand Dakota Hotel, BW Signature Collection, l'hospitalité occidentale est notre tradition. Notre priorité est de faire en sorte que chaque client se sente le bienvenu en vous offrant un service exceptionnellement amical. Le Roosevelt Grand Dakota Hotel est le seul hôtel multiservices de Dickinson, dans le Dakota du Nord, offrant une vaste gamme d'équipements de luxe. Notre hôtel bénéficie d'une situation idéale, à côté de l'I-94, de la Highway 22 et de la Highway 85. L'hôtel se trouve à seulement 30 minutes du parc national Theodore Roosevelt et de la ville historique de Medora. Il est également à un kilomètre et demi du musée Dickinson Museum Center et du musée des dinosaures des Badlands, qui abrite 11 squelettes de dinosaures grandeur nature à l'intérieur et deux à l'extérieur, des squelettes de fossiles trouvés dans la région, l'un des plus beaux crânes de tricératops, des moulages de squelettes et des sculptures. Nos hébergements haut de gamme comprennent 192 chambres, dont 43 suites de luxe, avec tous les équipements modernes et le confort que vous attendez en voyage.

BW Signature Collection

Roosevelt Grand Dakota Hotel

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  •  Restaurant
    Restaurant
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Piscine
    Piscine
  • Navette aéroport gratuite
    Navette aéroport gratuite
  • Bar-salon
    Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 684 voyageurs
Note attribuée
Excellent
256
Très bon
169
Moyen
126
Médiocre
73
Horrible
60
CONSULTEZ LES AVIS POUR
En couple En couple
101
En famille En famille
215
Escapade entre amis Escapade entre amis
47
Professionnel Professionnel
265
Voyage solo Voyage solo
29
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Don't Bother"

1
912geralde, Columbus, Montana 08/07/2020

I stay at BW's almost exclusively, take my word or it and pass on this one. Room had not been cleaned properly. Melted ice still in ice bucket, scored by finding two cans of beer in the refrigerator, no bedding for the sofa sleeper or towels for the third member of our family, no hotel information in the room (couldn't even find any ice machine and wasn't about to make a 3rd trip to the front desk), not recognized as a frequent customer, not offered the grad and go breakfast. Towels similar to those in a cut rate hotel chain.

"Not up to Best Western standards"

2
hikeswith2dogs, Davis 13/06/2020

I've had to travel across the country during this difficult COVID-19 pandemic, and I chose to go all Best Western because I can normally trust them. Not in this instance. First, the checkin process. The clerk actually asked me to pull off my mask to confirm my ID! No other BW has done that. There was a ridiculously long list of rules to sign. And, they said, no breakfast because dining room was closed, even though all the other BWs are managing to do "breakfast to go." No warning about that on the website, of course. And the clerk was just unpleasant about all of this. Then there was no soap in the room, not enough towels for two people (for a room with a king-sized bed), a lamp whose cord wouldn't reach any of the outlets, no cups for coffee (when we asked for this, we were told "no cooking in the room" -- really??), and just in general the room was run down. The hotel has the layout with a fake indoor courtyard in the center. We could hear kids screaming in the pool until at least 10 PM. But no window to the outside. Yay.

ElaineM374, General Manager at Roosevelt Grand Dakota Hotel, BW Signature Collection, responded to this review
Dear hikeswith2dogs,Thank you for taking the time to share your feedback with us. I appreciate you bringing these concerns to our attention. We are truly disappointed that your stay was not exceptional as we pride ourselves on ensuring each guest enjoys their stay. Our apologies, and we do hope that you choose to stay with us again, so that we can ensure your stay is perfect. Best Wishes, Elaine

"Old and outdated but low priced"

2
User 20/03/2020

Hotel decor hast to be 60s early 70s. Most of the place still smells of smoke. One of my rooms had a plane growing out of the sink drain. Another room had a gigantic wet spot in the floor from previous occupant. Lounge is nice and food is pretty good with a friendly staff

ElaineM374, General Manager at Roosevelt Grand Dakota Hotel, BW Signature Collection, responded to this review
Dear R5788IE, Thank you for taking the time to share your feedback with us and for bringing these concerns to our attention. Please accept my apologies for any dissatisfaction you experienced. We are working on plans for renovations of the hotel and very excited for the updates! Thank you again for your time and feedback. We certainly hope to have the opportunity to provide you with a more perfect stay, on your next visit to Dickinson. Best Wishes, Elaine

"Great Place to stay Always"

5
User 30/11/2019

One of the best kept hotels around. Front staff to the General Manager are accommodating and spot on. This is our 8th year with the Grand Dakota and we are not changing. This year we brought 17 hunters! Next year will be 20

site11560, General Manager at Roosevelt Grand Dakota Hotel, BW Signature Collection, responded to this review
Thank you Jeff for he wonderful review! I am so happy to hear, that your recent visit was such an enjoyable experience! Our team of dedicated professionals is committed to going the extra mile, to ensure our guest receives the best overall experience. Thank you again for your loyalty and look forward to your next annual hunting trip. Happy holidays and a blessed New Year! Best Always, Elaine

"Clean and nice"

4
Carrie S, Reeder 18/11/2019

Nice, clean room and hotel overall. No towels in the pool area, but the front desk gave me some when I asked. Staff was slow to bring us sheets for the fold-out couch (not sure why they weren't in the room?). Breakfast was fine but not exciting. Everything was fine and I wouldn't hesitate to stay again.

site11560, General Manager at Roosevelt Grand Dakota Hotel, BW Signature Collection, responded to this review
Thank you Carrie for taking the time to tell us about your recent visit! I'm please to hear that we were able to provide a comfortable stay and enjoy our amenities that we have to offer. I do apologize for the inconvenience of the extra bedding and will share with my team. We look forward to the privilege of serving you, on your next trip to Dickinson! Best Wishes, Elaine Myran

"Terrible Experience"

1
User 03/11/2019

Reservation made with request for poolside. Room was not poolside and the water in the pool was freezing cold. The room smelled of urine and there were dogs whining in the room across from us. The room was ground level and the window not only did not lock; it didn't even shut completely. My husband hurt his hand trying to close it. We requested a different room. We were then placed in a room where the heater didn't work, the refrigerator did not work, the lighting was awful, and the room hadn't been cleaned properly. There was garbage on the floor and the shower was nasty. The garbage cans had been emptied but new liners had not been placed in them and there was no ice machine on that floor. Poor lighting was made worse by a bulb being burnt out in one of the few lamps used to light the room. During this one night stay we planned to spend time with our 4 and 6-year-old grandchildren that we rarely see because of the distance between homes. The meeting was wrecked as they could not swim and the evening was spent dealing with crappy conditions and just as crappy service. We were given a voucher for breakfast upon check in. After little to no sleep from freezing in our room and not wanting to move again in the middle of the night, we weren't about to let them disappoint us one last time. We left, tired, hungry, disappointed, and upset. I will never use this hotel again and advise others to be very wary! Especially if it is a special occasion! If I could give less than a one-star rating-I would!

Elaine M, General Manager at Roosevelt Grand Dakota Hotel, BW Signature Collection, responded to this review
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us. Your feedback will assuredly help us improve our operation. Rest assured your comments will be shared with our team, and it's through comments such as yours that we're able to improve. Thank you again for your time, and we hope to have the privilege of serving you again and making your next stay with us a perfect one! Best Wishes, Elaine

"Rooms not ready at check in time by several hours"

2
coreyj141, 57201 24/10/2019

Hope you're not in a rush to check in........ Hope you don't expect your room to be serviced during your stay..... Might get some breakfast food...... All in all it's another poor Ramada. Rooms were OK but not great. These poor hotels(Ramadas) are just wore out. So that being said it is what it is

Elaine M, General Manager at Roosevelt Grand Dakota Hotel, BW Signature Collection, responded to this review
I appreciate your feedback; this is definitely not the experience we want you to have when staying with us. Your feedback will assuredly help us improve our operation. Rest assured your comments will be shared with our team, and it's through comments such as yours that we're able to improve. Thank you again for your time, and we hope to have the privilege of serving you again and making your next stay with us a perfect one! Best Wishes, Elaine

"Nice hotel, bar, restaurant"

4
Utah1975, Salt Lake City, Utah 15/10/2019

I like this place because of all the choices. Restaurant and bar but two totally different menus, its big and spacious and lots of places to just sit and get out of your room. Fire places and just quiet corners to just people watch. Restaurant staff is nice. Raquel i think was very nice and server and, the girls at the bar Just like last stay were awesome. Recommend this place.

Elaine M, General Manager at Roosevelt Grand Dakota Hotel, BW Signature Collection, responded to this review
Thank you for your feedback! I'm pleased to hear that you had such an enjoyable stay with us! Our team looks forward to providing you with exceptional service in the future. Best Wishes, Elaine

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.