SureStay by Best Western Forsyth

Very poor. Everything from cleanliness, and lack of updating to the TV had “no signal” the entire time in the hotel. Management said it was “being worked on right now”—but don't think I believe it. Still wasn't working in the morning. Planned to eat breakfast, until we looked at it. Not a winner.

I stayed at this hotel for an entire month and every bit of it was fantastic. The service was exceptional. Everytime I went to the front desk for something, I was greeted with a smile and immediate help with whatever I needed. The hotel was also immaculate. Room service kept my room perfectly clean during the whole month I was there. You can tell that the front desk, room service, and maintenance personnel all take great pride in keeping the place in flawless condition. During my stay several upgrades to the property were made including a totally new exterior and renovated elevators. The best part about this was that they carefully scheduled all the renovations around times and areas that would keep from bothering the guests. Finally, all the people at this hotel were so friendly and welcoming that by the end of my stay I considered many of them my friends. These are genuinely good people and they went well out of there way to make sure that the other guests and I were comfortable and happy. I honestly can't think of a better hospitality experience and I'll be staying here every time I visit Forsyth in the future. Thank you all for an awesome stay!

The new owners are doing a lot of great work to refurbish and refresh the property. The hotel itself is very quiet. Staff and guests are friendly and welcoming. Rooms are recently renovated and nicely appointed. There is a nice indoor pool and a little gym, although we did not use them. Breakfast is fresh every day and a good selection. The coffee is also good and enjoyable. Location is convenient to shopping and some dining options, as well as close to get to the city of Decatur for other dining and entertainment. We are very likely to return here for future stays.

mahil was nice. checked us in and was polite

I stay in hotels 3 nights a week. This was my first time at this hotel. I thought the deposit of $100 was a bit steep for a value hotel, but shrugged it off. First room (200) smelled like weed. Heavily. Second room (202) no issues. Next up, the TV did not work. The woman at the front desk said it's all the rooms and that they, 'are fixing it'. Asked if there would be any discount and she just said no. I will not stay here again. I'm not asking for super personal service. Just get the basics right.

The good - comfy bed, nice shower and clean room. But - Musty smelling when you walked into the hotel, lobby very dark, but friendly service. Elevator was a mess, carpet in halls were filthy. No milk for cereal in the morning and the coffee wasn't great.

This is a BAD hotel. Common areas (elevator, carpets) are very DIRTY. They do not clean your room unless you specifically ask for it. When you ask why your room has not been cleaned two days in a row, they say: oh, you did not ask for that service! I would NOT recommend this place at all.

Hotel is not up to normal Hampton standards. Walked in to see a big black bucket in the middle of the hallway with a yellow “ WET FLOOR” sign, with water dripping from above. The pool is just beyond the lobby & you can smell musty pool as you enter. Booked a handicap accessible room and it was not any larger than a normal room which made it hard to get around with a walker. The roll in shower is up an incline & the floor of the shower is concave. Never saw anything like it! Most concerning was when I moved the bathroom garbage can, I discovered a piece of pink hard candy on the floor in a puddle of water. Obviously the floor was not mopped!

This gets a 2 for the wonderful people at the front desk and the great breakfast. Besides that it's an old old hotel and it shows … or maybe it was just our room. Room 202 had a very weird smell that hit you in the face whenever you walked in. It also had a fan in the bathroom that sounded like an airplane in the hanger with the door closed. My ears may never recover. The hotel is doing the best the can with what they have and may we got the worst room since it was full every night night, but with my personal experience I can't recommend it.

This hotel may have been built around the time of George Washington and has not been renovated since he slept there. Pictures on Hilton's site are misleading as they focus on the common areas, which have been updated, but show little about the rooms which are worn down, outdated and ill equipped. Hallways smell like you've walked into a cannabis shop and the elevator smells like someone has been baking potatoes in it. Other members in our group stayed at the Fairfield Inn right next door and it is 10x better. Skip this place, go there.