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Best Western Plus Hotel Willmar, Willmar

4.5/5  - basé sur 182 notations.
2100 Highway 12 E, 56201-5819, Willmar, United States - Ver el mapa

Escoger el hotel adecuado para su estancia es fundamental, tanto si se encuentra en viaje de placer como de negocios, por lo que este hotel de Willmar ofrece a los huéspedes todo lo necesario para disfrutar de una magnífica escapada. Tanto si tiene previsto asistir a un evento en el MinnWest Technology Campus, como por ejemplo una conferencia o una ceremonia de graduación, como si se encuentra aquí para celebrar una reunión con Jennie-O Foods, la ubicación es uno de los factores más importantes durante su viaje. Los huéspedes que se alojen en este hotel de Willmar estarán situados a poca distancia en auto numerosas atracciones locales, como por ejemplo el Parque Estatal Sibley. Con una excelente ubicación junto al centro de congresos Willmar, los huéspedes en viaje de negocios podrán acceder cómodamente a pie a las reuniones, eventos o ferias celebradas en este lugar. No obstante, a solamente unos pasos de nuestro hotel encontrará grandes dosis de descanso y relajación. Al ser el único hotel de servicio completo de Willmar, nuestro cordial personal hará todo lo posible para proporcionarle la mejor estancia posible. Rejuvenezca en la piscina o disfrute de la paz y la calma de unas amplias habitaciones totalmente nuevas. Las cercanas rutas Glacial Trails, para bicicletas y motos de nieve, atraen a numerosos aficionados a los deportes de aventura de todo el país. Los deportes de invierno gozan de gran popularidad en esta región, por lo que la pista de hielo y curling Willmar Civic Center Arena le ofrece la manera perfecta de comenzar sus vacaciones. Desde el Sonshine Festival hasta interminables opciones de recreo al aire libre en las proximidades, nunca se quedará sin diversión en este hotel de Willmar. Los huéspedes que se encuentren en viaje denegocios para visitar Hormel Foods y Burlington Northern Santa Fe podrán disponer de todas las instalaciones y servicios de negocios para sacar el máximo partido a su viaje. Tanto si se trata de asistir a una reunión en Willmar Poultry Company como de una conferencia especial en Ridgewater College, puede estar seguro de que podrá llegar con toda comodidad al campus y las empresas de la zona desde nuestra ubicación. El Hospital Rice Memorial se encuentra igualmente en la zona, así como el centro oncológico regional Willmar, lo que nos convierte en el espacio de alojamiento idóneo para viajeros por motivos médicos. Saque el máximo partido a su viaje con una visita al campo de golf de Eagle Creek o la muestra de autos Willmar Car Club Show en primavera. Las ciudades cercanas, entre las que se incluyen Green Lake, Spicer, New London y Atwater ofrece limitadas opciones de alojamiento, pero desde Willmar podrá acceder a todas ellas con la mayor comodidad. Reserve su estancia en el Best Western Plus® Willmar hoy mismo.

Best Western Plus

Hotel Willmar

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Aire acondicionado
    Aire acondicionado
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 181 huéspedes
NOTA EMITIDA
Excelente
104
Muy bueno
59
Normal
12
Malo
5
Pésimo
1
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
16
De negocios De negocios
74
En familia En familia
57
En pareja En pareja
24
En solitario En solitario
7
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great night stay"

5
18/09/2018

I arrived around ten at night. Their property was well lit and inviting. The lobby was clean and check in was painless. The room was easy to get to. It had a lot of amenities to take advantage of. A compatent, curteous staff.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for the wonderful feedback, we appreciate you taking the time to share your experience with us!

"Willmar Wedding"

4
11/09/2018

We were in a very small room. Because we were there for a wedding, we had to get dressed up in that room. There was very little space. We moved the desk chair to the hotel door while getting dressed and during the night so we wouldn't trip over it. No full length mirror like other rooms had, only the bathroom one. Otherwise the room was immaculate and breakfast was great.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for sharing your feedback. We are sorry to learn that you felt the room was too small, but are pleased that the rest of your stay was satisfactory!

"Vacation"

5
11/09/2018

Granddaughter wedding along with a vacation trip. Two nights here. People very friendly, service great. Good bar,lounge with good food. Would highly recommend this property for your stay. Rooms super clean good internet, all around great place.

David F, General Manager at Best Western Plus Willmar, responded to this review
Congratulations on the granddaughter's nuptials! We are so please to know you enjoyed your stay! Thank you for sharing your feedback.

"Don't Bother"

1
16/08/2018

Stay at the Hol Inn next door. Much higher quality hotel.This property is outdated; walls are paper thin, and I had to go offsite to get any reception bars even on their wifi.Sheets are poly blend & there was a musty, wet carpet smell in the room.

David F, General Manager at Best Western Plus Willmar, responded to this review
We are sorry that we somehow fell short of meeting your expectations! Thank you for letting us know what you feel we need to work on. We sincerely appreciate the feedback!

"a great place to stay"

5
13/08/2018

staff to rooms to restaurant everything was top of the line. This place was well decorated and business center was available. Morning Breakfast was out on time and stayed stocked and refreshed.. Staff was friendly and easy to communicate with.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your wonderful feedback!

"Nice place to Stay"

5
23/07/2018

It was a little expensive but well worth it. The pools were great, nice rooms, there are two restaurants and the food was very good. Service all around was very good. The hotel and restaurant staff were very nice and accommodating.

"Nice handicapped accomodations and breakfast"

5
07/07/2018

The handicapped room had nice bathroom amenities. The breakfast was very good with lots of selections. Another party traveling with us stayed on the side of the hotel next to the Convention Center, and found that room too noisy due to unruly people at an event next door.

"Great stay"

4
04/07/2018

We recently stayed at the Best Western Plus for a conference. Our king room with pullout sofa was satisfactory for our family - though a very tight fit for 5 people (we also had a crib brought in for our little one). Beds were comfortable. Breakfast was hot and always ready for us, lots of choices! Staff was phenomenal. My kids enjoyed the pool area! If we can find a bigger room, we will be back next year!

"Great stay"

4
22/06/2018

Our group stayed here for 5 nights while working on a mission trip building project. The accommodations were comfortable for us. The breakfast changed a little each day and offered a wide selection of hot and cold choices. The rooms were nice and the beds comfortable. All the employees were spoke with were very friendly.

"Baseball Tournament Stay"

4
11/06/2018

Overall the hotel was fine, the employees were great and location was fine. The rooms were very average and crammed. The rooms that open up the pool are fine but are very loud, the sliding glass door in very thin. The hotel staff was very nice to our group of 12 year olds boys and families. Overall a nice stay.

"Good place to stay"

4
29/05/2018

My wife and I stayed at the Best Western Plus for a recent wedding. We found the staff to be friendly and the bed was comfortable. I didn't give a higher rating because honestly we just stayed at the hotel for a night after the reception. If we stayed a little bit longer, I would probably have more to say about the hotel.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for taking the time to share your feedback. We hope you can stay again with us in the future. We are pleased to know you were pleased with your overnight stay!

"nice to be attached to a great restaurant and bar."

5
28/05/2018

This was a very pleasant and convenient place to stay. had a few drinks and dinner at ruffs. the room was clean and neat. A good value for the dollar. I will stay again this year and any other time I have to stay in Willmar.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your feedback, we are please to know you found us a good value for the dollar! We look forward to seeing you again the future!

"Think again before making a reservaation"

2
10/01/2018

The Quality of service at check-in was not acceptable. Room was not completely cleaned with debris and papers on the bathroom floor upon check-in. We enjoyed the lounge/bar but the young man serving was not properly trained or knowledgeable of the bar beers available from the taps. He needed more training before waiting tables

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for sharing your feedback, we are so sorry that we came up short on providing the service you expected! We did respond directly to the hotel survey you completed as well, so please look for that email from us. Again, our sincerest apologies for dropping the ball on service and cleanliness, we are typically much better than what you experienced!

"Great stay!"

5
29/12/2017

Enjoyed our night at Willmar Best Western! Fine, well kept facility run be personable staff. Good restaurant on site and great pool area for kids to relax and play. Beds comfortable and quiet environment even tho we had a large group.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you so much for your kind review, we are glad you enjoyed your stay!

"Comfier beds"

4
27/12/2017

The overall stay was wonderful, just would like softer beds. The staff was so helpful and nice. Rooms were clean and comfy. I would definitely recommend this hotel to others who are planning on coming to the willmar area.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your feedback, we are pleased you had a pleasant stay. In the future, if you find the beds are not soft enough, please let us know as we easily assist with another layer of bedding under the sheets that typically will do the trick for guests wanting that extra softness. Thanks again!

"Pool was cold"

3
12/12/2017

The main pool was cold. The Kiddie pool and hot tub were nice but 2 feet of water for 4 and 6 year-old kids was not a lot of fun. Staff said it should have been 95 degrees in the pool but nowhere close to that. Room was clean and breakfast was standard continental breakfast. Staff was nice.

David F, General Manager at Best Western Plus Willmar, responded to this review
We are sorry to hear you did not find the temperature of the pool satisfactory. We keep our pool at about 82 degrees and according to our daily records, the water temperature during your stay was at that temperature. That said, sometimes the air temperature in the pool area is cooler due to the extreme cold temperatures outdoors, and on heavy check in days, that air can find it's way to the large open pool area and that makes getting out of the pool a bit 'cooler'. Thank you for sharing your feedback!

"Lipstick on a Pig"

2
29/11/2017

Look's like they tried to clean this hotel up and gave it a new sign but the smell and grime of the hotel could not be covered up. Staff was nice and the reason for a 2 instead of 1. The attached bar had a different clientele than we had expected and the lobby bathroom was shared with the bar.

David F, General Manager at Best Western Plus Willmar, responded to this review
We are sorry that we didn't give you a more favorable impression of our hotel. We are pleased to know that you found the staff nice, and with more input from you directly, we'll be happy to address the specifics you referenced related to smell and grime. That's certainly not the impression we wish to leave you with! Thank you for your feedback!

"Staying at Best Western Plus in Willmar, MN."

5
12/11/2017

Everything very very good. Very nice pool area. Restaurant/bar was very good and courteous. Breakfasts were very good with many selections to choose from. Kids had a ball in pool and hot tub. Very easy location to get too. Just an all around very pleasant stay in Willmar.

"Quite nice"

5
04/11/2017

Stay was wonderful, restaurant has good food and the room was very nice. Now trip advisor wants me to write a short story about my stay however I was just a guest not an author. It was great ok? I would recommend you to stay there.

"Best staff EVER!"

5
01/11/2017

We checked in and were taken care of by a great guy at the front desk (didn't catch his name, but he was a redhead - how many can there be??). Room was clean and roomy. We had a convention that lasted a couple of days and the hall was always set up and we were asked numerous times each day if the staff could do anything else. On our last day there, we were approached by the check-in desk supervisor asking how our stay was. We told her we were positively delighted and look forward to our group returning in the future. She said to make sure we email her or her boss and let them know.

"Great place to stay for business"

5
19/10/2017

The hotel staff was very friendly and nice. Parking process was a little confusing, but the reception people helped me. The coffee in the lobby ran out by 7:00am - it would be nice if they could keep eye on the pot!

"hotel in Willmar area"

5
19/10/2017

Excellent overall. Positives are all over the place. Good internet- great food- clean room. Extra WARM blanket- hangers in the closet- accommodating staff on all levels- The only negative was the tiny bathroom in the king room, but we managed. Over all, this is the second stay at this hotel and I would do a third.

"Nice stay"

5
16/10/2017

Very nice hotel in Willmar. Great staff, nice accommodations and good breakfast. Very comfortable place to stay. Staff was always helpful with any question and the rooms were clean and well maintained.

David F, General Manager at Best Western Plus Willmar, responded to this review
We sincerely appreciate your kind feedback! Thank you for taking the time to share your experience, we are very pleased to know you enjoyed your visit with us!

"Clean, courteous with a good breakfast"

5
16/10/2017

The rooms were clean and spacious. Housekeeping did a nice job of freshening the room each day. The hotel staff was courteous and accommodating. The free breakfast was very good with a lot of variety. The in-house restaurant is convenient with decent food. The hotel location is easy to get to and a close drive to everything in Willmar.

"Review of Best Western - Wilmar MN"

4
13/10/2017

Good place to stay in Wilmar - clean - quiet - Breakfast one of the best - they changed daily but always have different fare instead of the same old Waffles - Ceral and Powdered Eggs and precooked sausage The morning I was there was breakfast tacos with Potatoes and ground beef plus -corned beef hash

"Perfect stay; great amenities"

5
06/10/2017

This stay was for business. Obviously, no place is required to be as nice as at home, but this one comes pretty darn close. The room was extremely large, the bed comfortable and bathroom amenities were well stocked. Highly recommend it!

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for the wonderful feedback! We do actually strive to be a 'home away from home' so your assessment was greatly appreciated by our team!

"Wedding and a long way from ghome"

5
03/10/2017

Our stay was awesome. We had a family wedding at the conference center and that was fantastic. Our room was a king with a pull out couch, which was comfortable and room was very nice. Beds were great. The front desk personnel were awesome and so helpful.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your feedback, we are so pleased to see you enjoyed the wedding at the conference center as well as the staff and accommodations!

"Wedding weekend"

4
29/09/2017

Great place to stay! I would bring my own pillows with next time as the bed and pillows were not comfortable for me or my husband. Great pool area for my 14 year old. Breakfast was served with a smiling employee every morning! Service was excellent!

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for sharing your feedback! We are sorry you didn't like our pillows. If you stay again, be sure to let the front desk know if you need more or different pillows, we have a few options available!

"Best Western Plus"

4
29/09/2017

Rooms were really comfortable with updates. Breakfast was outstanding with the food and choices, but a small breakfast area. Great pool area with an 8' deep pool, hot tub and kiddy pool. Overall stay was very good and I would stay here again!!!

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your kind review, we are pleased to learn you enjoyed your stay with us!

"Nice hotel as reasonable rate"

4
22/09/2017

Hotel was clean and nice. Pool area looked nice (didn't have time to use it). Breakfast buffet was better than some - more than just donuts and toast. There is a bar/restaurant which is a nice feature.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for the 4 star review, we appreciate your feedback!

"Just a OK hotel"

3
18/09/2017

Hotel was fairly clean and descent. The king bed seemed very old and very uncomfortable though. Breakfast needs improvement! We've had much better at other hotels for less cost. Ruffs restaurant had great lunch and cocktails. Didn't use the pool and hot tub but it looked descent.

David F, General Manager at Best Western Plus Willmar, responded to this review
We are so disappointed to read your feedback as that doesn't sound like our typical traveler review! We are sorry that you didn't fully enjoy your stay. Our beds are going on their 3rd year, so they are still in good shape. That said, despite the pillow top, they are firm mattresses, which some guests do not prefer. As for breakfast, we would love to hear what would have made the breakfast better as we offer just about as many choices as we can possibly have for our guests, and when we hear it needs improvement, we need to find out what we could do to meet those needs as well. Thank you for taking the time to share your feedback, I will reach out to you for more information on breakfast.

"Nice place to stay"

5
01/09/2017

Motel was very nice. Would stay here again. Lots of room around the pool area. Free breakfast and staff at the front desk was very nice. Willmar looks like a nice place to visit. Lots of motels in the same area.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for the 5 star review and kind feedback!

"Reunion stay"

3
24/08/2017

Overcharged because I was misled about checkout time and manager was rude at check out. Broken drawers in dresser and they wouldn't stay shut which made it hard to walk past it, made for narrow walk way. Toilet seat was also loose, which really creeps me out.

"Night in Willmur"

4
21/08/2017

I called the Holiday Inn and tried to get a cooperate rate since I will be staying in town 4 times a month for a long time. HI told me they have no corporate rates and to call Best Western. These two hotels are owned by the same group. Best Western is very clean and nice. Nice hotel restaurants.

David F, General Manager at Best Western Plus Willmar, responded to this review
We are so pleased to know that our team was able to accommodate you request for a corporate rate and that we provided a clean and comfortable stay! We look forward to seeing you again soon!

"minnesota tour"

5
19/08/2017

We enjoyed our stay. The room was convenient and clean and easy to reach from the parking lot. The pool seemed very clean.. Everything was as expected. We will return to Best Western. There were problems with the rain but that could not be avoided.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your kind review and feedback! We agree, the rain we received last week was sure intense with 6 inches + in 24 hours! At least we didn't see any severe weather. We look forward to seeing you again soon, hopefully on a 'dry' day!! Thanks again!

"Wonderful experience!"

5
16/08/2017

My husband and I recently stayed at this hotel and were pleasantly surprised. Everything appeared new and our room/bed was very comfortable. We had dinner on the patio at the Green Mill and the food was excellent. I would highly recommend it!

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for the wonderful review, we are so pleased you enjoyed your stay! We will be certain to share your feedback with the Green Mill as well!

"Great hotel experience!"

4
08/08/2017

We stay here several times a year because we have family in the area. It is a very nice area within walking distance of food, convenience store and golfing. The hotel is very nice. Great breakfast. The staff is super friendly. Only negativ is the maid service can be spotty but management has always taken care of the problem immediately. Samantha is ALWAYS amazing! She goes way beyond her duties...professional and helpful!!

"Very Nice Place.."

5
07/08/2017

Very nice place my Son and daugther in law had there wedding and reception here. Was nice to do both at the same place and no one had to travel. Very nice pool and hot tub.. grandkids had a blast!!.. Rooms were very clean and beds very comfortable. Had joining rooms which was perfect for our stay.

"Amazing service!"

5
01/08/2017

We stayed at the best western this week. We have been a few times now. It's a good hotel. Clean rooms, nice bath and body works toiletries. There's an indoor pool and hot tub. But what sets them apart is their customer service. The breakfast crew checked in on us multiple times to ensure we had what we needed. We had some special asks due to the size of our group, and they were so accommodating. Just exceptional service. If you need a hotel in Willmar, MN, stay here.

"no complaints, but nothing extra special"

3
24/07/2017

the hotel is OK. Staff are efficient and friendly. Our room was a little weird since it was set up for people in wheelchairs. Since that doesn't apply to us, it wasn't all appreciated. The bathtub was slightly problematic with one feature being a low shower head. Breakfast had some nice features but, for me, was nothing too much out of the ordinary.

"NICE STAY"

5
11/07/2017

Our king room had nice furnishings and what looked like, a new bathroom. The mattress was very comfortable. The attached Green Mill restaurant was very good. The location is off the highway, so no traffic noise. Full breakfast selection also. Also had a flat screen TV, microwave and refrig.

"Great experience!"

5
09/07/2017

The Best Western Plus is a beautiful, clean, quiet hotel with a hot breakfast included in the rate. The customer service at the hotel was excellent from check in to check out. Another bonus, two restaurants, the Green Mill and Ruff's Wings & Sports Bar, are attached to the hotel. We had a great dinner experience at the Green Mill. The Best Western Plus has done everything right!

David F, General Manager at Best Western Plus Willmar, responded to this review
We love to hear we did everything right! Thank you so much for recognizing the efforts of our team, we'll be certain to share your feedback!

"Exceeded expectations"

5
08/07/2017

Our room was comfortable and quiet. The breakfast was good but nothing special. The breakfast area was clean and neat. Overall this was one of the nicer BW that I have stayed in and will keep it on my list if traveling in the area again. While I didn't use the pool, I did walk thru the area on the way to breakfast and was impressed. It would be a great stop if traveling with kids. The hotel was just a short distance off the highway too.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your wonderful review! We're so pleased you enjoyed your time here and found us to be one of the nicer BW's that you've stayed in! We hope to see you again soon!

"Great stay"

5
04/07/2017

We stayed here for 2 nights. Our room was very clean, the bed evenly firm on both sides, and the showers hot. The staff was very friendly and helpful and checking/out was a snap. Our room location was very quiet. We hopped into the hot indoor spa after a da of cycling the area and soothed our tired legs. We will stay here again when we return to explore more of Minnesota.

David F, General Manager at Best Western Plus Willmar, responded to this review
We look forward to your next stay with us as you continue to explore Minnesota! Thank you for the kind review as well as for your business!

"Ladies weekend"

5
03/07/2017

Kimmy was amazing! She was very helpful at breakfast. She was always smiling. Even tho someone spilled syrup all over the counter she was right there to clean it up. She worked around everyone trying to get breakfast at once. Great hotel. Will definately return.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your wonderful review and especially for calling out the service that Kim provided! We are so pleased to hear you had a great ladies weekend and that you will return in the future! We will certainly share your feedback with Kim, thank you so much!

"I do not understand what you are asking for."

4
03/07/2017

i do not have anything to say. We slept well. It is a good motel.i do not think I need to write anymore. I have had another long day of driving, and I do not want to be doing this. What else do I need to say. Motels are expensive, and this review upis way too long.

David F, General Manager at Best Western Plus Willmar, responded to this review
We apologize, as we know that surveys can sometimes seem to never end, and we're sorry that starting one ended up redirecting you to tripadvisor. Please know, many travelers rely on this feedback, and as hoteliers, we appreciate all feedback, regardless of its nature. In your case, we'll certainly settle on the fact that you slept well and found us to be a good motel! Thank you for sharing your feedback!

"Great Experience"

4
30/06/2017

Have stayed at Best Western Plus prior and it was another very satisfactory visit. Loved the special touch of the infused water when we arrived. That truly hit the spot. Great breakfast--could used a little more seating, especially on weekend. But great over all stay.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you! We are so pleased you called out one of our simple touches with the infused water! We're glad you enjoyed breakfast, and yes, we also wish we could provide more seating during those rushes. We're glad you enjoyed your stay!

"nice stay"

5
28/06/2017

very convent quiet and nice good amenities lots of places to eat close by and a lot of outdoor places to go and visit. breakfast is good and coffee and juice bar are excellent. Lots of fishing and lake's are close to the hotel easy to find.

David F, General Manager at Best Western Plus Willmar, responded to this review
We hope you had some luck fishing! Thank you for the great feedback, we are so pleased you enjoyed your stay!

"We would stay here again."

4
12/06/2017

The rooms were nice and clean. The bed was comfortable. They have a very nice Sports Bar attached to the motel. We had a pool side room so we did not have windows facing the outside. The only complaint that we have is that the tornado sirens went off and no one notified us of this nor were we instructed where to go.

"Business trip"

4
25/05/2017

This was a great hotel to stay in. The rooms are spacious and they have a great breakfast in the morning. So hard to choose what I wanted to eat. The restaurant was also great and had a lot of variety of meals to choose from. Our waiter was funny and fit right in with our group.

"Fine but I wouldn't stay again"

3
25/05/2017

My experience here was completely fine. The location was good, the bed was comfortable, and the food at the attached restaurant was above average. That being said, however, I did not enjoy my stay. The hotel itself feels dark and the rooms only have lamps with the old style CFL bulbs that cast a blue light on everything. The pool was only open until 10:30 on weeknights, which is understandable considering it's in the middle of the hotel, but I'd still like some more relaxation time. Additionally, everything is so loud! And I didn't even have a poolside room. Every time I moved in bed, even a little bit, my headboard banged against the wall, which I can't image was pleasant if I had a neighbor. Also, starting as early as 8am, the hotel staff was walking up and down the halls, conversing loudly and with very loud walkie-talkies. I don't blame them for this–they need to do their jobs–I just think the rooms should be better insulated for sound. Like I said, not a terrible experience, but I'd choose another place next time.

"Nice hotel - but SO Loud."

3
13/05/2017

Stayed for a Friday night - ugh. You'd figure a pool side room would be nice - nay nay! This place has their swimming pool open until 11:30 on weekends. With needing to be up for work super early the next morning - the pool room made that near impossible. Typically you have adult hours as it gets later in the night - but it was PACKED with young screaming toddlers and pre-teen kids splashing in the pools up until 11:00. Made sleeping near impossible with all the echo yelling right out the window. Children need to be curtailed or hours reduced for those who want to sleep (which is why we go to a hotel anyways, right)? Other reviews are right though - this place has a great breakfast spread. Cheese biscuits, eggs, sausages, etc. It was the highlight of the stay. Room was well decorated and clean for the most part. We never felt dirty or uncomfortable in the building. That's an important thing to consider. I stay in hotels quite frequently for work, and make it a point to report a review on every hotel I stay in - both good and bad. It's my way of giving back to the TripAdvisor community - I report accurately.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for taking the time to provide such thorough feedback. We are so sorry that the extended weekend pool hours prevented you from getting a full nights rest. Hopefully, once the pool closed, your were able to get some sleep. We appreciate you also sharing how much you enjoyed the cleanliness of the room, as well as our breakfast. We will continue to assess our pool hours on the weekends, as well as the possibility of 'adult hours' as you mentioned. Thank you for your feedback!

"Nice Place"

4
08/05/2017

Nice place to stay with lots of amenities. The social experience is very good and close to a nice golf course. Staff was friendly and worked hard. The air vent in the pool room was significantly dirty, but other than that, seemed pretty well kepts up.

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for the great review and for your keen eye for detail! We'll make sure to tackle that vent in the pool area!

"Nice hotel"

4
06/05/2017

Very quiet. Nice hotel they have two restaurants on site . We ate at the green Mill it was good moderately priced The bed was very good . The price was a little high for a small town but it's clean and very safe

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you for your kind review!

"Very nice stay"

5
03/05/2017

Have stayed at this location multiple times over the last two years. Each stay has been very pleasant. Clean, quiet, nice rooms! Highly recommend staying here. Have also dined at the attached sports bar/wings restaurant. Good food, too!

"Clean rooms friendly staff"

4
09/04/2017

The rooms are clean. I had a poolside room with 2 queen beds and re had room to move around. Though this was initially a business stay, I had family join me so grandkids could use the pool. The kids enjoyed the pool area which was clean. We appreciated that there is a gate around the pool are that the kids were not able to open without the help of an adult. We requested a late check out and they had no problem with our request.

"Great Place to stay after a Wedding"

5
03/04/2017

The hotel hosted the wedding party and they were very welcoming and helped us in any way they could! We were a rowdy group but the bar was happy to have us. The rooms were clean and well stocked with a fridge and a very nice bathroom. The kids enjoyed the great pool area as well that was very clean!

David F, General Manager at Best Western Plus Willmar, responded to this review
Thank you so much for your 5 star review and great feedback! We're so pleased you enjoyed your stay with us!

"Good Room. Good Price."

4
27/03/2017

I had to stat for about 3 weeks for work. The room was clean, but just your basics. I did have my pet cat with me. It was very convenient that they allow pets. Good value though. I liked that there were two restaurants on site to choose from. Friendly staff.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the 4 star review! We are glad to know that both you and your cat enjoyed your stay!

"Nice place to stay for a night"

4
16/03/2017

I have given trainings in Willmar before and stayed at the Days Inn. This was so much better. Very nice, clean updated rooms, and it was quiet. They had everything I needed for my brief stay, even a small fridge. They provided a light breakfast in the morning. I would stay there again.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your feedback and great review! We hope to see you again sometime soon!

"Great hotel!"

5
04/03/2017

Great hotel! The rooms are spacious and always clean. The front desk staff are always very friendly and helpful. The breakfast has a wide variety of items and is very good. I love having the choice of two restaurants in the hotel for my longer stays I've eaten at both and they were both very good

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your wonderful 5 star review! We'll be sure to let our restaurant teams know you enjoyed their food and services as well. Thanks again!

"Home Away From Home"

4
08/11/2016

I stayed at the Best Western Plus in Willmar, MN for a month due to traveling for my job. All of the staff was very friendly and made my stay a very welcoming one. I had issues with another hotel prior to my arrival. When I arrived back to my room after work David, the GM, was there to make sure that everything was in place for me. Simon and Samantha are awesome!! Anything that I needed while staying here, it was provided. The housekeepers even respected my privacy. The bed was very comfortable and the room was clean. The tv was pretty big and I even had premium channels which was nice. Thank you guys for making my stay great!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We are so glad we could help you out after the issues you incurred at the other hotel outside of town! It was our pleasure to make sure you had a quiet room and low stress after all the traveling you did to get to us! Thank you for taking the time to share your experience, you certainly made our day by listing us all by name! If you're assigned to Willmar again, be sure to look us up!

"As nice as it gets in Willmar. "

5
22/10/2016

If you want the most comfortable no b.s. place on Willmar this is it. Everything is updated and clean. Beds are very comfortable. Have good business center/Internet. The bar and restaurant attached to hotel is the best in Willmar. Those seeking 24 hour food there is a Casey's directly across the street.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the terrific review! We're glad to know you see us as a no b.s. type of hotel! Thank you for sharing your experience!

"Great place to stay"

5
21/10/2016

Really enjoyed our stay here. Excellent staff, including Samantha at the front desk. Comfy room, nice breakfast. Bonus - you can walk right into the Willmar Conference Center. A couple of things that could make stay even better - I like firmer pillows and a full-length mirror in the room would be great.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for taking the time to provide such great feedback. We will be certain to share your comments with our team (Samantha especially)! The full size mirrored doors on our closets at the entry were meant to be take place of the full length wall mounted mirror per Best Western Standards, but we agree, a separate full length wall mount mirror will be a consideration in the future. Thank you for business!

"Great Conference"

5
09/10/2016

Stayed in the Best Western Plus, Willmar, MN for a conference and it was a very comfortable stay. No issues, and great staff. Room was clean and well stocked with towels, etc.. The staff did a great job and taking care of our conference which used most of the rooms. Overall great experience!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We love having your group stay with us on your rotation and are so glad you enjoyed the conference as well as your stay! We hope to see you again on the next rotation to our part of the State! Thank you for taking the time to post your feedback.

"Stay out of 239"

4
04/10/2016

Everything is good about this hotel except they must let pets stay there. I came home with at least 20 flea bites on me. Keep your luggage off the floor if you stay there and if you get room 239 ask to be moved to a room that has never had pets.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We are so sorry to hear about your concerns with the particular room you stayed in. We had our pest control service inspect the room (after we did) and have found no evidence of any kind of insect/bug/or pest. We do allow pets, although it is our experience that travelers bringing their pets with them typically take very good care of their pets. We are sorry to hear you had an issue, and will continue to monitor the area for any possible issues/culprits. The service tech mentioned that there have been some issues with tiny gnats that might be related as they are said to be small enough to get through window screens. Regardless, we do appreciate the feedback and the fact that you still rated us at 4 starts despite your concerns in this area. Thank you!

"5 stars!"

5
25/09/2016

The Best Western Plus and Willmar Conference Center in Willmar, MN are two of the best facilities my group has ever used for our annual conference. The hotel location is very convenient to the conference area. The staff is very flexible and accommodating. They were extremely attentive to our needs. Our group normally chooses a different location annually but we are strongly considering returning to Willmar next year. I would highly recommend this facility to anyone who is planning a conference, large meeting or gathering.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
It was our pleasure to host the conference and we look forward to seeing you and your group again in the future. Thank you so much for the awesome review!!

"Great Room & Great Staff"

5
19/09/2016

The Staff of this hotel it top notch. I was able to check in early for my convention & change & freshen up! I was there for a convention & the staff was good that they were able to take care of all of her food allergies & make us super comfortable! I wish I would have had more time to enjoy the pool & spa area which looked super clean & inviting for this event!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your wonderful feedback and thorough review! We are so glad that you enjoyed your stay with us during your convention! Come back and take advantage of our pool and spa area soon!

"Comfortable."

4
18/09/2016

I was just there for a convention and enjoyed the stay. The room was comfortable and was able to get around well. The food was pretty good that we had. The only minus I noticed was very chaotic atmosphere in the attached bar and grill when I checked in and needed to grab some food quick.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the great review! If you have a chance, please contact me at the hotel directly so I can learn more about your experience at Ruff's sports bar. Thanks again!

"Comfortable"

4
14/09/2016

The hotel experience was good but the attached restaurant experience was not. Losing a reservation for 12 for someone who is staying at their attached hotel is not acceptable. Eventually we were all seated but waiting with children under 2 years old got to be a hassle for them and us. The staff seemed to be very rushed and disorganized and could plainly see that they were under staffed.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your feedback which we followed up with you directly on. We do appreciate the 4 star rating and have shared your feedback with the restaurant team.

"Great stay"

5
01/09/2016

Nice location, amenities and service for the $$. Would stay again. The staff is excellent and very accommodating. The attached restaurant and bar were very nice. Food was very good. Rooms were well maintained and very clean.

"Family Thing"

5
22/08/2016

Had a family gathering in one of the convention rooms. Well attended by the staff. Good food on the buffet and they kept it full. Hotel room was very clean, quiet and comfortable. Went to Ruffs after. I love that place!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the wonderful review, we are so pleased to know you had a nice gathering in the convention center and enjoyed our sports bar!!

"Clean, comfortable, friendly family hotel"

4
05/08/2016

Our family had a large reunion this summer at this hotel. Very friendly, helpful and knowledgeable staff. Good breakfast. Good pool facilities for all the kids. Just wish there was a place to eat somewhere in the vicinity of the pool. Otherwise, very clean rooms. Modern, updated hotel. Nice sports bar n local restaurants nearby. Highly recommended for anyone!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the great review. We appreciate the thorough review and the fact that you would recommend us to anyone!

"Nice."

3
03/08/2016

Stopping in for a Saturday night stay, we got through reception quick and they accepted all of my BW Travel Cards! the room is updated and well kept. We were in town for a wedding and conveniently, this place is attached to the events center where the wedding reception was held. There was a nice spread for breakfast. I found a hair on my plate and thought it was mine, but it was baked into the eggbake and much longer than mine... not what I typically order for breakfast. Great place, average stay this time around.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We are so sorry you found a hair on your plate JesseWhite! Obviously, that was not intentional and our breakfast attendants that prep the food have been alerted to your observation so we insure we're following protocols while prepping food. We appreciate your thorough review including the positive parts of your stay. Thank you for taking the time to share your feedback!

"A nice motel"

5
26/07/2016

Upon entering the lobby, you could see this motel is well kept! Very nice and updated. I kind of call these motels old school with the rooms surrounding a big pool area in the middle. A very nice pool area! Good sized pool and even better sized whirlpool. Plenty places to sit. Pool side room was very nice- all updated. Comfy bed. Fridge & microwave and big flat screen tv. Only complaint was air conditioner vent blows on bed closet to unit. Should have some kind of deflector. A good breakfast was had the following morning. All employees met were very pleasant. Will stay here again when in area!!!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the wonderful review and feedback! Great recommendation on the deflector as we find ourselves constantly putting them back on the air conditioners as some guests like to remove them for the same reason you mentioned. It sounds like your room may have had the deflector on it, which does tend to push the air across that bed closest to it. They just snap into the units, so I think based on your feedback here, I think we'll remove them from our doubles. Thank you again for sharing your feedback and for the wonderful review!

"Title of this review"

5
25/07/2016

GREAT place...we wished we could have stayed longer!!! We are so impressed with the city and with the people we met. Thank you sooo much for such a peaceful place and for being so nice to us!!! We hope to visit again!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We love our community too and are so pleased you were able to get out and enjoy the area! We hope to see you again soon!

"Clean and comfortable"

5
22/07/2016

This hotel is very clean, comfortable, has a good location and friendly staff and is conveniently close to many restaurants. It's a good option for business or solo travelers. 200 hundred characters minimum required for this field :)

"Rally in Willmar"

5
15/07/2016

From the beginning planning a year ago through out the GWRRA MN & ND 2016 District Rally this has been a very smooth process. The staff at this hotel was there all of the time to answer and grant any requests we had. The hotel is a great venue from the rooms to breakfast to the banquet room we used as our gathering/eating place. I would recommend Best Western Plus, Willmar, MN for any event no matter how large or small.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the wonderful review! We enjoyed hosting the Gold Wing Rally and hope to see you all again in the future!

"Business Travel"

4
14/07/2016

I was working in the area and stayed at this Best Western because I always use Best Western when I can to earn free nights. This Best Western was typical of others, a good nights stay. There are also 2 restaurants attached to the hotel for dining convenience. Not much else around unless you go down 1st in Willmer.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We appreciate you taking the time to share your feedback! Thank you for the nice review!

"Beautiful Hotel"

5
13/07/2016

I highly recommend the Best Western Plus located in Willmar MN. Everything met my expectations with the exception of some of the breakfast items. Very clean, quiet and comfortable. The staff was very friendly.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the great feedback and review! We'll reach out to you to learn more about any improvements you might recommend for our breakfast!

"Best Western Plus in Willmar, MN"

4
12/07/2016

My husband and I stayed at this Best Western Plus for a dog trial. It was a pretty busy place, because they were hosting a Gold Wing Roadster Rally. Some of the staff members were really approachable and friendly, but others were a little standoffish. The breakfast was good both days with nice fresh fruit. We had a nice room with great access to areas on the site to take the dog for a potty break. The grounds were neat and clean.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
While we are disappointed to read that you found any of our staff to be standoffish, we appreciate the feedback and are so pleased that you enjoyed your stay overall!

"Best Western - Willmar, MN"

5
20/06/2016

Very nice location for meetings/conferences. Friendly and helpful staff. Room was very nice with a comfortable chair to sit in for reading, plus another chair at the desk for working on the computer. Very nice pool, although we didn't use it. Green Mill Restaurant has the best pizza, plus a variety of other options!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for taking the time to complete the review, including the feedback on our restaurants! We're pleased to know you enjoyed your stay!

"A good place for a conference"

4
15/06/2016

We were there for a conference and the room was very good, with a refrigerator and microwave. It was very convenient to get to the conference center attached to the hotel. The complimentary hot breakfast met our needs well.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We hope you enjoyed your conference and are so pleased you found us to be a good host! Thank you for taking the time to give us your feedback!

"Clean Rooms Great Stay!"

5
13/06/2016

We were here for a baseball tournament and the Best Western Plus was a perfect place for families and busy baseball kids. The pool area was wonderful, rooms were nicely decorated and clean. Note handicapped rooms are a bit small but we made it work for our family. Great to have 2 restaurants on site for the teams to eat at and we had no issues seating a large party in these areas. The only feedback I have for the hotel is when so many teams are staying please keep up on breakfast food for the boys and overstaff your breakfast area in the a.m. The boys don't have time to wait for more food to be cooked as they need to be at the fields on time. Otherwise our stay was perfect!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you so much for the wonderful review and feedback. This was truly a jam packed and busy weekend for us with baseball tournaments and we're sorry we got behind with breakfast! We constantly strive for guest satisfaction, so we opened an hour earlier than normal as we learned that a couple teams had earlier games that morning, and in doing so, we got behind, and as you noticed, once we got behind it was tough to catch up! We've made some good notes for next years tournaments and appreciate your feedback!

"New rooms Great breakfast "

5
23/05/2016

Nice big quiet rooms, recent hotel renovation and upgrade, nice pool, jacuzzi, fitness area, 2 restaurants attached Green Mill and Ruffs bar. Nice hot breakfast everyday..... friendly staff, small convenience store in lobby, DQ and Burger King within walking distance

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your 5 star rating and thorough review! We're glad you enjoyed your stay with us.

"Wedding Weekend"

5
20/05/2016

Helpful staff for our daughter's wedding. Very friendly and were able to answer all our questions. Everything worked like clock work. Even maintenance stepped in to help solve a problem. Would recommend this venue for any celebration.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Congratulations on your daughter's recent wedding! We're so pleased to know that we were a positive part of such an event! Thank you for taking the time to leave your feedback, especially considering how busy you must have been with all the plans!

"Clean and friendly place"

5
19/05/2016

I was in town for business , the staff here are very pleasant. The room was very nice and clean. The bed was comfortable. They have two restaurants attached so I didn't need to drive around looking for a place to eat. Their complementary breakfast was good. If you stop in for business or pleasure this is the place to stay.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We love to hear you enjoyed our cleanliness and friendliness! Our main focus are those 2 things and we figure if we can master them, everything else should fall into place! Thank you for sharing your feedback and for the wonderful review.

"Janeen Rocks!!!"

5
12/05/2016

Usually stay at the Holiday Inn Express when in Willmar but this time chose to stay here this time. I was in Awe of the front desk and how warmly I was greeted throughout my 3 day stay. Janeen was truelly the nicest front desk counter person any Hotel could ever dream of having. Room cleanliness was 5 star and the little notes greeting me personally was a nice touch! I'm in business for myself and enjoy being treated so family like when away. Hats off to management for hiring So Well! I will be back!!!!!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your comments regarding Janeen and your stay! We're very proud of our front desk team and love it when they get singled out in such a great way! We share all our comments with our staff, so please know that Janeen really appreciates your taking the time to highlight her as such!

"Went for the music"

5
09/05/2016

Nice hotel. Clean, quiet rooms. Friendly staff. We like going to Ruffs for drinks and food. Lots of TV's, all with sports! Live music on Fridays (on the patio when nice). Didn't use the pool area, but it looked nice.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your 5 star review! We are pleased to know that the weather allowed for us to open our patios early this season and that you had a chance to enjoy it! We look forward to your next visit!

"Again--Great time in Willmar"

5
02/05/2016

We are planning an event at this hotel during summer 2016. The event planning staff and general manager have been super to work with. This is a motorcycle rally and we have outside as well as inside activities which they been great in arranging space etc. for us. I would definitely recommend this site, Best Western Plus, Willmar Conference Center for anyone planning any type of event.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your wonderful feedback Jan! As you can imagine, we truly look forward to your group coming in this July, and we will do everything we can to insure that you and your group enjoy your time with us! Thanks again, see you soon!

"Very average"

3
01/05/2016

Easy check in and good room. Room and bath were clean. Bed was comfortable. Wifi in room was very iffy. Breakfast is average at best. Good variety of items with ability to make waffles a nice touch. Hot items of cheese omelettes one morning and egg mixture burritos the other were not even average. Proximity to lounge and good restaurant a real plus. That along with a good pool area bumps the hotel into the average range.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your feedback! We are so sorry to learn that our breakfast did not meet your standards (and therefore it did not meet ours)! We appreciate you highlighting the positives as well and we will share your feedback with our breakfast team so we can continue improving our selections.

"Great All around Service"

5
26/04/2016

The front desk staff, kitchen, housekeeping, ect. all went above & beyond to make our stay exceptional! Fun for young & old, pool, great breakfast included. Rooms were very nice, added touch of housekeeping with a personal note.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the wonderful feedback and great review! We are so pleased to know that you found our staff to go above and beyond. Sharing this feedback with our team helps us continue to be motivated to deliver this level of service, and we thank you for taking the time to share!

"Convention Center in Willma, MN"

4
25/04/2016

The motel is located on the edge of Willmar. The conventions facilities are very nice and comfortable along with a pool and fitness room. The room was clean and spacious along with a good TV. The breakfast was OK, eggs, bacon, bagels,ect.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your 4 star review and feedback. We hope that we see you again soon, and maybe the next time our breakfast will be better than OK!

"Excellent Place to host a Convention"

5
24/04/2016

Planning and executing a convention at the Willmar Conference was met with excellence. Our convention team and attendees were provided with support from the visitors bureau, the hotels, catering and restaurant areas. From management to support staff every one worked diligently and went above and beyond expectation.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you so much for posting your wonderful feedback on Tripadvisor! We are glad your convention was a success and are so pleased that we were part of making it so! We look forward to booking another event with you in the future!

"A good place to stay"

4
20/04/2016

Good place to meet in Wilmar. Has all the amenties and family friendly. The Green Mill restuarant was well decorated and had great choices. The room was kind of small but the TV lineup was better then some other more expensive places I've been to. Decent spot for meetings and business. Worth a stay.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your feedback! We're glad you found us worth a stay! If you do travel back to our area, let's see if we can find you a larger room! Just check with our front desk team and we'll do what we can to best accommodate you.

"a great experience"

5
18/04/2016

We had a great experience with every aspect, breakfast, checkin staff, check out, clean, orderly and polite. we will be back. The bed was very comfortable and the room was quiet which is important for my wife. the bathroom was well stocked and clean , when we arrived it was all so nice and neatly arranged in our room that i did not want to mess it up.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We love that you found our rooms to be so neatly arranged that you didn't want to mess it up! Thank you so much for the wonderful feedback. Our team enjoys reading such comments as it helps keep us motivated to do the very best we can!

"Best service and food at any convention I've attended"

5
17/04/2016

I was recently at Best Western Plus in Willmar for a 2-day convention. The entire staff was friendly and helpful. I have to give kudos to a few that I experienced who went above and beyond. Tim Mattern (I'm not even sure of his position) was amazing. He helped me with the technical help I needed to get the audio/visual ready for the conference. He seemed to show up when I needed him without me even calling him. If I did text him, he was there in a flash. He also was serving coffee, clearing tables, moving chairs, whatever and wherever he was needed he was there....with a smile. He never appeared frazzled and yet he was everywhere helping. The food was excellent!! All the meals were great, but the lasagna was the best I have ever had. I found out his name was Monty. Janeen at the front desk was extremely helpful and always friendly. The Holiday Inn Express is somehow connected and when I needed some assistance from them they were also very kind and helpful. If you are visiting Willmar or need a place to hold a convention, I highly recommend this location. Even if it is just for a family gathering, they will take wonderful care of you and any needs you may have.

"Recently updated, friendly staff"

4
17/04/2016

This hotel is recently updated, however there's no mistaking it used to be a Holiday Inn. The rooms are clean and comfortable for the most part. The beds are on the firm side. If you're a light sleeper, avoid poolside rooms. Staff is friendly and helpful, however they seemed a little short staffed during heavy check in and check out times.

"Value for $$ spent"

5
08/04/2016

This hotel has all you are looking for. Attached places to eat, pool, exercise facilities, and best of all, clean rooms and friendly staff. I was here for business, but for summer travel, great location. Close to many lakes, and plenty of things to do in the area.

"Excellent Amenities"

5
08/02/2016

We stayed with a large group for a hockey tournament and all staff were very accommodating and understanding. Rooms were nice and clean. Amenities were great. We had a poolside room that was very convenient for our group. Very nice pool area set up well for groups. Janeen was very helpful and very gracious to allow for us to have a late checkout because we played a game after regular scheduled checkout and didn't want to leave dog in the car during our game. I would definitely stay here again in the future and would recommend to others.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the wonderful review, we're so pleased that you had a great stay and that Janeen and our team did their very best to make your stay a pleasure!

"Clean"

4
07/02/2016

Hotel room was nice and clean. Large king bed with fridge, microwave, and coffee pot. Has a Green Mill and Ruff's restaurant all connected. Easy access in and out of the hotel. Has a decent size pool and a larger hot tub. There is also a small "kiddie pool". Staff is friendly and will answer any of your questions.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Our staff loves to read reviews, especially positive ones! Thank you for taking the time to share your feedback, we sincerely appreciate it!

"Great Hotel, wonderful staff"

5
07/02/2016

Just beyond impressed with the flexibility of this place. Have had multiple changes in my schedule that were beyond my scope and control, the management and front desk was willing to accommodate me coming and going. Most importantly, I arrived early to Willmar due to an impending blizzard. The lady up front, Janeen, checked me right into the hotel with no questions after telling her my story. I usually am not one to have such high praise for a hotel, but these guys are good people.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you so much for the great feedback on our staff! We continue to strive to make new friends at every check-in, so we're so pleased to count you as one of them! Hope to see you again (with better weather as well)!

"Greeted with a smile!"

5
03/02/2016

We made an online reservation at a different motel but when we went to check in we found the other motel totally unacceptable. We left the other motel hoping to find a room that same night. When we walked into the BW and explained our unfortunate situation Janeen was more than understanding and found us a wonderful room, and even upgraded us. The room was lovely and clean. This will be our go to motel when we go back to visit family in the Willmar area!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We are so pleased that Janeen was able to help you out and that we will be your new "Go To" hotel moving forward! We will be certain to share your feedback with Janeen and our team! Thank you!

"Jr Curling Nationals"

5
29/01/2016

This hotel was perfect as had everything we needed, ie restaurant, breakfast, hi speed internet, free parking, pool, hot tub, comfortable beds, etc. Conveniently located right off the highway. A couple miles from shopping center.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We enjoyed hosting the Junior Nationals and appreciate you taking the time to share your feedback! Good luck at your next competition!

"Quality Hotel"

4
27/01/2016

We enjoyed our stay. Everything was accommodating and the food was great. We would recommend this hotel to any of our friends to stay here. The staff was very kind and professional and the place was very well clean and warm. Thank you for business and we hope that it continues. We especially like the rewards program as well to give back to the people who stay here.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for taking time out to complete this review and share your feedback! We appreciate the compliments and are so pleased that you enjoyed your stay with us!

"stay"

5
25/01/2016

we had an enjoyable and restful stay at your hotel. We had a delicious meal and breakfast. Our family enjoyed using the pool for relaxing and recreation. We had good service with the internet and had good television reception. We had a good breakfast. The amenities in our room were good. It was very quiet at night so we had a good nights rest. We had close parking to enter into the area were our room was located.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We are so pleased to know you enjoyed your stay with us! Thank you for your feedback, we will be certain to share it with our restaurant team as well! We look forward to seeing you again, hopefully!

"A well managed hotel"

4
14/01/2016

I chose this hotel partly because it was a drop off site for a shuttle to and from the Minneapolis airport. It turned out to be an excellent choice. The facility is in excellent condition, the staff was friendly and professional, and I would stay there again.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
So great to hear we turned out to be an excellent choice (even if it was by chance)! We do work with Executive Express out of St. Cloud in providing our lobby for drop off and pick up to/from MSP airport. Thank you for taking the time to post your feedback!

"Tom's recovery stay!"

5
13/01/2016

I stayed at this Best Western Hotel in Willmar, MN after being discharged from a two week stay in the hospital. Everything was tremendous. Staff was courteous and helpful. The breakfast was very well done and laid out. Thank you!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Tom, we sure hope you are well on your way to recovery after your visit to our local hospital! Thank you for taking time out to share your feedback. We post all of our guest feedback for our staff to see, so thank you for helping us all stay committed and focused on taking good care of our guests! The positive feedback is just as motivating as the alternative!

"Christmas family reunion"

5
03/01/2016

The best accommodations we have ever enjoyed for our annual get together. Rooms were immaculate. Kiddie pool was a plus. Caryl and the staff was always willing to meet our needs. 2 adjoining restaurants had fabulous wings and pizza. Placed our large group order early and tia our waitress was patient and did a fantastic job. Thanks for making us feel so special....will see you next time. Keenans

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We're so happy to have you each holiday season and appreciate you taking the time to post your comments! We look forward to seeing you again next December!

"Great Experience"

5
20/12/2015

The Best Western is the best hotel in the area and definitely best hotel pool I've been to in a while! The staff is fantastic and are always willing to help out. The manager Dave is very friendly and cares about his staff and guests, creating a comfortable environment.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your 5 star review and wonderful comments Kathleen! We always look forward to your visits and hope to see you again soon!

"Nice hotel, great conference center and good staff"

4
15/12/2015

I didn't have much interaction with staff but the little I did they were great and friendly. The hotel was clean and the room was very nice. I was here for business and the conference center was great and the staff working there kept things cleaned and stocked very well!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
So great to hear your feedback on our conference center facilities and staff! We appreciate you taking the time to mention your experience and we hope to be of service again in the future!

"Bantam hockey tourney weekend"

4
11/12/2015

Very nice newer, updated hotel. We also enjoyed having 2 restaurants to choose from without having to get in your car and drive. We had a poolside room, which worked out great for hanging with the team. I would stay here again. Staff was very friendly and helpful. Rooms were clean, restroom floors were so-so.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
So glad to hear you enjoyed your hockey weekend and we appreciate you following up with us in person to share your feedback, both on line and on the phone!

"typical small town hotel"

3
07/12/2015

The hotel was clean in appearance, but upon arrival I took a shower and the tub would not drain. Service was not in any hurry to come to the room, so I had to clean out the biggest hair ball ever. Totally disgusting!! No feather pillows. Woke up to a soar neck.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We're so sorry to hear we dropped the ball on your stay with us! Thank you for taking the time to share your experience with us.

"A Little Toucho"

5
01/12/2015

I just stayed at the Best Western Willmar last night and there was a decent amount of snow that had fallen over the night. To my surprise, this morning as I was working in my hotel room, I looked outside and I saw members of the hotel staff brushing off every vehicle that was parked in the parking lot. Seeing this was fantastic, as I'm sure most of the guests are here on business and time often matters. Good job to the staff for taking the time and effort to do this, if I ever need to travel to this area for work again, I will stay here in a heartbeat. Keep up the good work and keep doing the little things!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you so much for the wonderful rating and comments! We love to share feedback like this with our team as it continues to motivate us to deliver those 'little touches' you took the time to mention. Thank you for taking the time to share this with us!

"Very clean and updated hotel"

5
20/11/2015

This hotel was very clean, I stayed in a pool side room, plenty of space. The breakfast was amazing in the morning, a lot of different options not just cold cereal and waffles like the usual hotels. The restaurants in the hotel were very updated and a good time as well. Great staff overall!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the great review! We are so glad you found your room clean, great restaurant options, and that you found our breakfast to be amazing!

"Great hotel, clean, friendly"

5
30/10/2015

Great hotels, clean, friendly staff, Like that there is a sports bar and a restaurant attached so I don't have to drive anywhere. Breakfast is decent. King rooms are on the outside, Queen rooms are on the inside surrounding the pool. Sometimes the chlorine smell is strong in the queen rooms. Overall, I'd definitely stay here again.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for taking time to complete your survey and review. We are excited to know that you enjoyed your stay with us!

"Disappointed"

4
25/10/2015

I stay at this best Western Frequently and I was very dishearted when I walked in. I don't know what has happened, but I always looked forward to the friendly visit that I had with the Assistant Manager Nadine. When I came in for this visit I was told she was let go. The new manager is to formal and does not have the friendly, upbeat attitude that I so much look forward to when I come. The breakfast was very good and the rest of the staff was very friendly.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
We certainly understand your disappointment when a familiar face is no longer greeting you at check in, and are sorry that you didn't feel our newest team member met that same standard. I am confident, given time, that you will find the same level of warmth and friendliness from our entire staff that are accustomed to. Thank you for sharing your feedback and please know, you can ask for me at check in if you have any other concerns. We appreciate your business!

"Very accommodating and comfortable!!!"

5
25/10/2015

I was in Willmar for a business meeting for work and my agent booked my stay at this hotel, and I can't say enough good things about this place. From the minute you step inside, you can feel the positive energies from the staff working. Right away, I was greeted with a huge welcome and big smile from the girl working (Brittany), who took the time to tell me about Willmar and the surrounding areas. My room was a poolside room, which opened out to reveal a large pool, a kiddy pool and one of the biggest hot tubs I've seen in a long time. My room had a nice welcoming note on my bed, huge fluffy pillows and my own coffee maker, fridge and microwave. Also the parking is free, so I thought that was a cool little perk!! Had a nice relaxing afternoon and enjoyed an early night. Saw a few staff members around the place and they all seemed more than happy to help with whatever questions I had. I ended up locking my keys in my room and Brittany and Nadiene made me copies with no questions asked. Housekeeping brought me extra towels per my request and she was super courteous and sweet as well. Breakfast was amazing! Lots of choices for either eating there or grabbing for the road. The check out process was very easy and the guy working (Travis?) was very sweet too. Overall some of the best staff I've ever stayed with. Thank you best western for making me feel like family. If I'm ever back in Willmar, I know where I'm staying. Stay awesome!!!!

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for the most thorough and wonderful review! We appreciate you taking the time to share your experience and are so pleased to know we left such a positive impression on you!

"Would Not Return"

3
04/10/2015

Tried booking online with my phone, but after 15 minutes, a call to the rewards center, and still no reservation, I had to call the hotel. The manager, Nadine, was very helpful and booked our room on the internet rate. The room appeared clean, with king bed plus comfortable chair. The bathroom area was very clean. The common hallway area appeared recently updated. We wanted to watch some television, but the remote control didn't work right, as it wouldn't change the channels. We called the front desk, but no one answered after about 15 rings. Tried calling again and the same thing. Then on the 3rd try, a young woman answered. We asked for a working remote. She said she would "look around for one" and if she found a spare she would bring it up. We didn't hear any more from her or anyone else and never received a working remote. We needed to use the microwave and it turns out the button for the door latch didn't work. Once pushed to open, it stuck and we had to fiddle around with it to get the button to pop out so we could latch the micro door closed. All this was just aggravating. The bed was comfortable and we got a good sleep, but in the morning started looking at the white blanket/quilt we had, and it had at least 2 old stains on it. Yuk. Then when we went to breakfast, the seating was very limited. We had to sit up at a high bar on high chairs, which were crowded so close together that we couldn't get in and out of them. Once seated we were stuck unless someone next to us left. Very uncomfortable and awkward as we were shoulder to shoulder with folks we didn't know. The waffles tasted good, but the eggs were just weird.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
I am glad to read you had a good nights sleep because the remainder of your visit doesn't sound very restful! I am so sorry that you experienced several different issues during your stay and that we fell short of your expectations! Thank you for taking the time and posting such a detailed review of your stay, as we do post guest feedback for our staff to review, and this is very helpful as most of these issues are easily corrected, and obviously, should not have been an issue to start with.

"Nice Choice!"

5
19/09/2015

This hotel was wonderful! We had a 2QB room of adequate size. The beds and pillows were very comfortable and the room was super clean! Bathroom is a little small but nicely set up and functional. Our room was POOL SIDE which was handy to getting back and forth to our room. Pool towels are large and available in your room. Room also included microwave and fridge. The pool area includes a kiddie pool, large hot tub and fairly large pool that goes from 3.5-8.5 feet. Water was warm and the pool area was clean. The hotel is attached to a sports bar called Ruff's which had live entertainment on Friday night. Also attached is the Green Mill restaurant which is handy to eat at or to order room service. Breakfast area was good size and offered maybe a little more than other hotels. All was very good. I would recommend this hotel to anyone.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for sharing your wonderful and thorough review with us! We are so pleased you enjoyed your stay with us! We love that you even mentioned our large and fluffy beach towels!

"Nice Updated Best Western with a HUGE pool area!"

4
28/08/2015

Very nice, modern contemporary feel to this hotel. The pool area was amazing. I haven't seen a hot tub so large in years. Beds were comfortable, the staff was nice, and the breakfast was good. I would ask for a room close to the entrance, otherwise you will be walking quite a way to get to your room if it is in the back.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your review! It seems we must have neglected to have you park nearest the closest entrance to your room location, we are so sorry for that! We have 4 different locations, each of which is in close proximity to a wing of rooms. We'll remind the staff to go over the property maps with all our guests at check-in time to insure we get everyone within close proximity! Thank you for taking the time to provide the feedback, and for enjoying your stay with us!

"Every Aspect Outstanding"

5
23/08/2015

One of the best BWP's I've ever stayed at. Located right on Hwy 12 in Willmar, this property had ample parking, wonderful staff, and clean, quiet rooms. It had two floors with an elevator. All rooms are interiors, meaning no rooms are accessed from the outdoors as is found in many Best Western locations. There was a nice pool (pool towels provided in your room), business center, beautiful meeting/conference rooms, a nice gym, and a breakfast area. The latter couldn't possibly accommodate all guests, so many people brought their breakfasts back to their rooms. There were complimentary USA Today newspapers available. My room was spotless. It included a small microwave, fridge, desk, armchair with footstool, armoire, and free in-room wifi that worked very well. The property is attached to a Ruffs Wings & Sports Bar as well as a Green Mill. Both restaurants can be accessed via inside. There is a DQ Chill & Grill within a short walking distance. The hotel is close to gas and other restaurants and maybe a mile or so from the downtown core area of Willmar.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Wow! This kind of review gives the staff such motivation to continue striving to be the best! Thank you so much for the kind words and wonderful review! We really appreciate it!

"Clean, Cozy, Quiet."

4
16/08/2015

Located on 2100 Highway 12 E, Willmar, MN 56201, Phone:(320) 235-6060. You can go through the hotel website or websites like Trip Advisor, Expedia, Booking.com etc. Over the years I have stayed at many of the Hotels in Willmar and the Best Western is among the best. I really like that it has two Restaurants attached. Ruffs Wings and Sports Bar and also the Green Mill Inn. Both are great options. My room was super clean and the King bed was comfy. Lots of Towels in the room and also a Microwave, Fridge and Coffee maker. Good staff at the front desk who are willing to answer any questions you have. Full hot breakfast downstairs in the morning starting at 6:00 am. free Wi-Fi in rooms. Another upside is that is located very close to the Nine Hole Valley Golf Course. I definitely recommend.

David F, General Manager at BEST WESTERN PLUS Willmar, responded to this review
Thank you for your wonderful review! We appreciate the feedback as well as your loyalty!