Las familias que se alojan en nuestro hotel de Ogden suelen encontrarse de viaje en la ciudad para visitar el parque de atracciones Lagoon, un enclave que proporciona grandes dosis de diversión, o la iglesia local del LDS Temple de Ogden. No obstante, la cercana Universidad Estatal Weber es otra de las principales atracciones locales. Muchos de nuestros huéspedes se encuentran aquí también para visitar a sus seres queridos en el Hospital de McKay Dee. Tanto si se aloja en nuestro hotel de Ogden por negocios, para visitar a alguien especial o simplemente para disfrutar de una placentera estancia, deje que nuestro cordial personal le haga sentirse como en casa. Visite la cercana estación de esquí de Snow Basin, el Eccles Dinosaur Park o el Salomon Center para sacar el máximo partido a la zona. Situado junto a las estaciones de esquí y las actividades al aire libre de las inmediaciones, nuestro hotel de Ogden es un destino predilecto para los aficionados al esquí y los aventureros. Con una excelente ubicación junto a Snowbasin, nuestras amplias habitaciones le permitirán disfrutar de un fantástico lugar para sus escapadas cuando no se encuentre esquiando. Con una piscina cubierta climatizada y un balneario, en nuestro hotel podrá relajarse con la mayor facilidad tras un día de trabajo o juegos. No obstante, nuestro hotel tiene también el firme compromiso de ayudarle a comenzar su mañana de la mejor forma. Disfrute de un desayuno caliente gratuito de lujo con gofres calientes, fruta, pasteles, cereales, yogur y café 100% Arabica. Muchos de nuestros huéspedes en viaje de negocios se encuentran de viaje en la ciudad para visitar los hospitales y centros médicos locales. Nuestro hotel de Ogden cuenta asimismo con salas de reuniones y se ha convertido en un segundo hogar para los militares de servicio en la base aérea de Hill. Los centros médicos y quirúrgicos de la zona, así como la universidad, atraen igualmente a numerosos viajeros de negocios hasta esta ciudad. Durante su estancia podrá disfrutar igualmente de un cómodo acceso a las principales atracciones locales, entre las que se incluyen descensos en neumático hinchable o kayac en los ríos Ogden o Weber. Al encontrarse muchos de los huéspedes de nuestro hotel de Ogden en viaje de negocios con estancia prolongada o de vacaciones, nuestro hotel se encargará de proporcionarles unas lujosas habitaciones con una lujosa cama y servicios como microondas y nevera. Nuestro hotel hará todo lo que esté en su mano para proporcionarle la mejor estancia posible y cualquier cosa que pueda necesitar. Reserve una de las apacibles habitaciones del Best Western Plus® Canyon Pines y prepárese para disfrutar de un magnífico viaje. Disfrute de su estancia en nuestro hotel.
Best Western Plus
The location this Best Western is very convenient, right off the freeway. At the same time, it is a strange location. The hotel is tucked at an angle behind car service companies and a pickers junk shop! That being said, the rooms were immaculate and relatively spacious. The beds were comfortable and the bathrooms a nice size. If you are just stopping for the night while on a road trip, this hotel meets the need. There is no charm, no service, no food, no entertainment, nothing memorable.
We stayed here on our way home from northern Idaho, headed to Arizona. The room was very well appointed, supremely comfortable beds. The bathroom was a bit small...but did not detract from the room. I would definitely sstay here again.
A no frills hotel that is clean, quiet and reasonably priced. The check-in process was fast with no issues. The desk clerk was polite, friendly and helpful. Close proximity to Ogden and Salt Lake City.
Convenient location. Check in was a breeze. Our room was comfy, clean and quiet. Breakfast was nice and checkout was a breeze. Even save $20.00 with my coupon! Gotta love that. The gentlemen at check in and checkout were kind and helpful
I stayed a total of five night on three separate occasions over a two week period (three different rooms). The best Western Canyon Pines is absolutely the best deal in Ogden area. Great room, service, and extras. The breakfast features a hot meal that is not the same day to day. Probably the best breakfast for this class of accommodation. The king room is spacious and comfortable. The staff was was friendly and professional. The only negative thing I can say is the breakfast room does not have a microwave. This would be nice to warm the muffins or danish. Good going Best Western Canyon Pines! One word of warning: There are high winds in the morning so hang onto your car doors and small kids...
Great hotel conveniently located off I-84 and highway 89. City of Ogden mere minutes away. Close to shopping, Weber State University, and downtown proper. The hotel itself has modern clean rooms, up to date amenities, and a great indoor pool. The free breakfast has a wide variety of choices. The staff is efficient and very friendly.
We had Room 202 in this hotel. It was a clean, basic room with few toiletries. These were available on request from the desk!It had free wi-fi, a television, coffee making facilities and an empty bar fridge. There was a gym and an indoor pool on the premises and there were various slot machines for drinks and snacks. Good parking for your car. The breakfast was acceptable, but had limited selection.
Fantastic breakfast, there were fresh cooked potatoes, and the eggs were fresh cooked. Room was clean and comfortable. Wifi worked great. We were greatly impressed with this hotel and would stay there again.
My wife and I were very impressed with the overall appearance of the hotel the staff and especially the breakfast that was served in the morning. Awesome place to stay. We will stay there again. I would highly recommend.
My mother and I stayed 2 nights while visiting family in Morgan. Rooms were very clean and comfortable. Entire hotel was very clean and breakfast area was well maintained. It would have been nice if a restaurant was a little closer for walking distance. Other than that, I highly recommend this hotel. Excellent customer service too!
Very nice property at a good price. Only wished a fast food or restaurant was available without getting back on the highway. However, a selection of food items was available in the lobby so we had TV dinners and ice cream.
Very pleased with hotel accommodations and staff. Nice sized rooms with all the comforts needed for a good stay. Breakfast served with nice choices. Staff provided recommendations and dir2xtions in congenial manner.
I stayed there two nights. It is the closest Hotel to Morgan Utah and I dropped my wife off at a Quilting retreat there. The room is easy to access. The pool was indoors with a jacuzzi. The room was nice and clean and staff professional. Only thin was no restaurants near by walking distance.
We were here 18 months ago and made note to return if we got back to SLC. It's still a nice property with friendly staff and excellent rooms under $100. Our room was quiet and the beds were comfortable. The complimentary breakfast is the tops of all places we've stayed on this road trip. My only complaint would be the narrow parking spaces for my full size pickup... but I'd still come back!
The staff was very helpful and polite Breakfast was very good and the hotel was quiet. It was in a great location. Plenty of parking and easy access to the freeway. It would have been nice if the restaurants were closer but they were only about 10 minutes away. We will return if we go to Ogden again.
This is a nice property and well cared for. We had no complaints other than there is no where to eat close by. Plenty to choose from within 2 miles though but we were tired of driving and had hoped to walk
This was an exceptional Best Western Plus. Room was great.. Beds were very comfortable. Internet was high speed. Breakfast was very good with lots of choices. Staff was very pleasant and helpful. Great quiet location.
We enjoyed our stay at this location. Employees were all very friendly & helpful. There are restaurants within a few minutes driving distance, however we ordered in pizza which was excellent. Clean room, quiet, comfortable mattress. Excellent free breakfast. Great price.
This hotel is very nice. It's clean, quiet, and very comfortable. Front Desk service at check in and out was very good. I stayed two nights, and both I was able to sleep without any noise interruption, with is rare in a hotel. My only 'complaint' is that this Best Western isn't really in South Ogden, as their address states, it's in Uintah. This place was farther away from where I wanted to be, but still, it was a great stay.
This location was excellent for skiing Snow Basin. Ski rental is next door. Staff was professional, friendly, and accommodating. Housekeeping was especially accommodating by servicing the room at my convenience. I will return to this location.
This is a very nice motel. The facility is clean and is completely smoke-free. The room was perfect and quiet, even facing the freeway. The bathroom is a bit small but the room is very spacious. WiFi was free and fast. The complimentary breakfast was better than most, with eggs, sausage, potatoes, gravy, yogurt with granola and fruit plus waffles and pastries. Kid friendly facility including indoor pool. Our only reservation was the location. It is essentially in an industrial area next to auto repair, storage units, Spa and yard equipment sales, etc. Better type in the name of the hotel in your GPS because most will not find this address at all. We really enjoyed our stay. Staff very gracious and accommodating and we will definitely stay here again.
Overall, a great stay. Front desk staff went above and beyond by letting me use wrapping paper from their decorative Christmas packages in the lobby when I forgot to bring my own wrapping paper to wrap my gifts for Christmas morning at my family's house. Also, the housekeeping people were very friendly and helpful. Breakfast was edible, but could use some improvement.
canyonpines, General Manager at Best Western Plus Canyon Pines, responded to this review
Happy to hear we could help you out. Breakfast is never easy but we are constantly working on our breakfast to make it better and adding to our menu. Thank you.
This hotel is at the bottom of a very beautiful canyon with tall pine trees all around. Very mountain feel. The motel is very quite , the only problem is you need to get back in the car and drive for any services. You are a little land locked at this place. We have stayed at the Canyon Pines several times and will stay here again.
canyonpines, General Manager at Best Western Plus Canyon Pines, responded to this review
Thank you for the review of our hotel. We are hoping with a new development across the road we could have an eatery you can walk to sometime this year.
The 'Plus' is exactly what this hotel is all about, from the location to the layout, to the decor, very warm & inviting, loved it here! Carts are supplied for taking luggage to rooms, check-in/out seamless. Only negatives with room was curtains were not 'full' width so had to improvise with an elastic band to hold together as lights were too bright streaming in & again those square pillows. Also sink was inside bathroom, & when there's two of you this can pose an inconvenience. Dining room at breakfast was very warm & cozy, free daily paper with wide selection of breakfast goodies including scrambled eggs, sausages, potatoes, make yourself waffles, fresh fruit, cereal, muffins etc. TV news was playing & coffee/water to go available in lobby! Awesome stay, enjoyed very much!
canyonpines, General Manager at Best Western Plus Canyon Pines, responded to this review
Thank you for the wonderful review. Let me see if I can help you on your next stay with us if I understand you correctly. The first drapes are decorative the second are sheer and behind them are the black out drapes this should easily take care of any light coming in. Also try our king sofa room it has the bathroom and vanity with sink separated. I hope this helps.
Spent a week here visiting with family and couldn't have enjoyed things more. Had grandchildren also come and stay with us! The room was comfortable, breakfast had a good variety of hot and cold entries, pool and spa were delightful. When we come back this way, will certainly stay here!
A fantastic place to stay. The pool and spa were nice without having too many chemicals like many places do. The breakfast had excellant fruit as well as waffles, eggs etc.The staff was helpful. The rooms were nice, clean and comfortable.
Stayed overnight on a vacation trip. The staff was very friendly and helpful. The room was clean, bed was comfortable and the breakfast was excellent. This hotel is close to the freeway but was still quiet in the rooms. Highly recommend.
Excellent professional friendly staff. Very well maintained facility. Great service. Good breakfast. Location is off main road and at night can be missed. The area is not very well marked with street signs.
We were visiting a sister who is in a Retirement home in Morgan this Motel was very convenient easy on and off the freeway, and the staff were all so helpful. My only suggestion is to leave out the meat in the breakfast tacos to accommodate we vegetarians, meat on the side can always be added, but we couldn't pick it out, otherwise the meal was wonderful as was our entire experience
Canyon Pines is owned by a local family who truly care about their guests. It is in a good location, especially if you like to ski. I stay here when ever I am in town for both business and pleasure. Merrill is the manager and his staff are all friendly and helpful.
This Motel is located away from freeway traffic and was very quiet. The breakfast was very good with a large selection of items. Cars and trucks with trailers have to park on the city street. There are no restaurants within walking distance of the Motel. The baggage carts are of a unique design with three wheels and brakes. They are much easier to handle than the traditional hotel luggage carts. They are smaller but will carry almost as many suitcases as the traditional carts. We love these three wheel carts.
Everything was pleasant. The lobby was clean. The rooms and breakfast area was neat and clean. Breakfast was delicious and satisfying. Parking was a headache. We were driving a truck and it was horrible trying to find a spot big enough to park and backing out took forever. Other than that we thoroughly enjoyed our stay.
One of the nicest hotels my husband and I have stayed at lately. Everything was clean, modern, and nicely decorated and the price was very reasonable. The staff were helpful and courteous. And the Breakfast was wonderful. It was really a pleasant surprise when we went down to breakfast and saw real plates and silverware instead of paper and plastic. Also, the food was fresh and very nicely presented with many items to choose from. We will definitely stay here again if we are traveling in the area.
My stay was for 3 nights. Rooms were very clean and comfortable. I found staff to be friendly and helpful. They asked if I needed anything? I requested two bottles of water in the refrigerator and when I arrived that evening after work, they were there. It was so nice to have access to good water. I enjoyed the hot breakfast and internet was easy to access. With the design of the room I could mix business and pleasure in that I was able to work and also watch TV.
Located at intersection of Hwy 89 & 87. Clean, friendly staff, well maintained, hot and cold breakfast options (eggs, sausage, potatoes, juices, milk, fruit, waffles, cereal, yogurt parfait), quiet. Free wifi w/good speed. Indoor pool & jaccuzi. Fitness room is a bit small, but adequate - weight rack, bike, elliptical machine, treadmill, TV. Business center w/printer.
When we travel like many others we look for combinations of quality for price and this hotel has it. Our room was big, clean, nice size bathroom and comfortable bed all for a very good price. Best Westerns have become our go to hotels. Priced reasonably and clean. Our main requirements, glad they have come back to what I remember as a kids when my folks stayed at Best Westerns.
Had to wait for room to be cleaned after checking time. I think the hotel was full. Quiet location. Breakfast was chaotic with one waitress racing to refill silverware, coffee and food. Quality of food was satisfactory.
This hotel was the perfect place for us to spend the last 1.5 days of our vacation before flying out of SLC at midnight. Staff was very helpful and professional. Pool & hot tub area was clean and warm. Room was clean and nicely furnished. Breakfast was available early and included lots of options. We would definitely stay here again.
every aspect of the experience was quite good and a good value for the money. The staff was friendly, professional and very helpful. Directions to the establishment were a little confusing considering the converging highways. I would stay here again.
Staff was exceptionally helpful and friendly. The room was clean and comfortable and the breakfast was beyond continental. I was in for a family wedding, several parties stayed at the hotel and all enjoyed it.
Nice place to stay. Clean and new. Beds are nice. Bathroom is surprisingly spacious. The room was also spacious. The breakfast was ok, not great. But there was a variety of things to eat. Would have been nice had there been more fruit. Would stay there again.
This was a great place to unwind and relax for the two days we were there. Rooms were clean, modern and did not smell of smoke. Continental breakfast was as usual. Parking lot.. but very difficult to find parking on the front or busy side of the motel. There is an auto repair chain next door, and on other side is some fitness center and one story commercial plaza. On the other side of auto repair place was an antique or "junk" dive. The antique shop fits the mood well. Getting into the parking lot or motel takes a crazy zig zag and is easy to pass. Heading down the hill with motel on the left you need to turn in way ahead of the motel by the antique place (just before auto repair shop). Then make right towards motel, and a quick left and right at the auto shop to get to the motel. Hard to explain so just take it slow when you get close to the motel and remember the entrance is by an antique shop and prior to auto shop with the motel in distance. There are a few entrances to the motel (with one being the main entrance). Depending on where your room is it may determine where to park your car. There is only one elevator. The location is a bit removed from the main part of town but if you have a car that is okay. We did not get to use the amenities. The staff was helpful, although when we called ahead and asked for info, etc. it seems there is no communication among staff members. Minor detail. I would recommend you consider this location if you need a clean modern location to stay that includes continental breakfast, pool, hot tub, business area and spacious public lobby area. If you don't have a vehicle, not the place to be unless you plan on ubering or staying put in the motel the entire time.
But a comfy one. Was visiting friends in Morgan UT just up the canyon from South Ogden and their house was overflowing with guests. So we drew the short straw and had to stay at a hotel. The Best Western was about 6 miles from the house where we had dinner and it was a straight shot down the canyon from their house to the hotel. The hotel is nice and clean. The rooms very quiet and comfortable with the amenities you would expect from a hotel (free wi-if too). A great place for "overflow guests" during the holidays or whenever.
This hotel was the cleanest we've stayed in in a long time. Staff was friendly and professional and well dressed. Only complaint would be the noise from the highway and other rooms. I would recommend this hotel and would stay in it again.
Clean, and nice furniture. Desk for Laptop. Easy chair with foot rest (better than usual). Flat screen TV - good sized. Good sized counter in bathroom. Beds were squishy and you had a tendency to roll to the center. Very soft. Good pillows and lots of hot water - grade A on that. Hotel was quiet for sleeping. Hotel breakfast was excellent. Eggs, potatoes, sausage, yogurt. Fresh fruit with separate granola.
This is a newer hotel with a nice pool for the kids and a hot tub for the adults to relax after a day on the road. The breakfast in the morning was fresh and had a decent variety of food. We visited on a busy day with many people heading toward the Solar Eclipse belt of totality. Even with the full dining room the staff kept the food fresh and the dining room clean. These were some of the most comfortable beds on our trip and the rooms were super clean!
Stayed one night. Hotel was clean and inviting. Staff friendly and helpful. Beds were comfortable. Room nicely decorated. Towels were thick and soft not like normal hotel towels. Breakfast was good and had lots of options. To our surprise served on real plates not disposable ones. Would definitely stay here again.
The hotel was in a great location for us. It was fairly close to Hill AFB and also to visit family in Ogden. It was very reasonably priced. The breakfast was our only thing we were not extremely happy with. The coffee tasted like it was possibly instant, They should change the brand of coffee if not. The breakfast eggs were over cooked. The waffles were great with a wide selection of toppings. The room was very clean and my grandkids enjoyed the pool while we enjoyed the hot tub.
My husband and I stayed here one night as a halfway point between the Grand Canyon and Yellowstone. It was comfortable and clean with friendly staff; everything we needed to rest up after long day of driving and start back up again the next day. Wish we could have had more time to explore the charming town of Ogden. If we ever return I'd definitely stay here again.
We had a great times in this totally smoke free BW +inside & all around the whole hotel ,beautiful décor & kindness of the employees ,thank you for the best breakfast since we started our trip a gem & a cut above from this special place .
Newish, clean, quiet, right off Interstate 84, pleasant staff. We were pleased. All the pool, wifi, breakfast amenities. Prices are higher than the budget hotels but the quality difference is obvious here. Recommended.
Highly recommend this hotel. It is very clean, convenient, quiet, and has a quality breakfast with nice seating areas and plenty fo room. Staff was very efficient, and equipment worked. Price was VERY reasonable for product received.
Great easy access location with a clean and hotel to stay at when traveling or coming into town. Really windy in the mornings and can get really hot in the evening but it cools off in the evening. OK breakfast, good internet, ok bed.
We stayed last night on the way through Ogden Utah. We checked in late, but, we were well received and promptly served. We were given rooms on the third floor which put us up near where the canyon winds are the worst. Room was nice. Well appointed, with everything the modern day traveler has come to expect. Comfortable bed, plenty of nice pillows ,warm bed coverings, great air conditioning, nice fresh smelling soft towels In the morning a decent breakfast is available for free with rolls, pastries, toast, bagels, scrambled eggs and cheese, sausage, waffles, fruit, coffee, juices etc. Only caution I have to offer ? Beware of the canyon winds early in the morning, your hat will blow away, your papers will be lost, your hair,( if you have any), will be completely awry. Still, nice place to stay.
- Very nice room; lamps have plugs although only one USB port in room. (At desk.) Maid service good. Food generally good; eggs less rubbery than most hotel breakfasts. Overall, a pleasant stay, but there are a number of little annoyances. - Electricity was off until 5:30 PM the day after we checked in - not the hotel's fault, but their only concession was “we won't charge you if you want to find someplace else to stay for one day”. How about a half-price room for one day? Or 10,000 extra points toward another BW+ stay? - Poor design in bathroom - electrical plugs right next to sink, towel rack other end of vanity so you drip all over after washing hands and reaching for a towel. Spigot is too close to back of sink. Towel paper holder is positioned so when sitting on the commode, you have to reach backwards to get to it. - Sprinklers come on in evening right in front of doors. - Kitchen - poor design - coffee pot right in middle so people who just want coffee interfere with those having breakfast. - Staff are generally nice, but some are a bit lackadaisical - Signage is terrible; only a couple of very small signs and it doesn't look like a Best Western. Coming from the north, you can barely see it. Situated next to a junk dealer and two auto repair shops; Junked cars outside the back door. Difficult to tell where to go when you turn off highway 89. - [ ] Wifi spotty. Took ten minutes to update a half dozen apps on my iPhone. Not secure; they never change the password. - [ ] Parking lot is small, poorly marked, and they let cars/trucks w trailers stay where they interfere with getting in and out of parking spaces.
This was our first time staying here and we were pleased. The staff member behind the desk when we checked in offered us ice water (it was in the 90's) and did his best to make us comfortable. Give us menu's for places to eat close by and even some coupons. They let us park our motorcycles under cover and even gave us towels to wipe them down. If we find our way back to the area, we will stay here again.
I could tell this was an outstanding facility when we drove up and saw the stone fountain in the driveway. The lobby could not have been nicer. Loved the way it is decorated. We were greeted immediately and checked in without an issue. Our room and breakfast were perfect. I would definitely recommend this hotel.
From the wonderful scenery and mountains of Ogden to the beautiful design of the building, we truly enjoyed the hospitality. Room decor and public space was designed with great taste and the breakfast was very very well arranged. Thank you for a nice experience!
The hotel was clean and comfortable. Desk staff was not easily reached by telephone nor in person. When they were reached, the information was not accurately confirmed. The hotel is in a convenient location for our travels. We have stayed there on several occasions.
Friendly, helpful front desk service. Easy check-in and out. Clean, bright property. The room was clean and comfortable. Not sure why hotels put shower heads so high. Short people cannot adjust them without dangerously standing on the edge of the tub. Sorry tall people. The hotel is located in a wind tunnel, with the wind coming off the canyon, but it doesn't detract from the hotel. It is centrally located to shopping and restaurants.
I and my wife stayed at the Best Western Plus Canyon Pines while visiting family in Ogden, UT. It was an enjoyable hotel. The room was clean and our room was quiet. The breakfast is really good and it is the only hotel that we have stayed at that has potatoes for breakfast. It was very good and a good value.
This is the second time for us out in Ogden, UT and the second time we have used this hotel and we are extremely satisfied with the overall service, appearance, etc at this hotel. This is one of the best places to stay in Ogden, UT
Great location for attending convention at Dee Event Center. Microwave and refrigerator were very helpful. I wish the pillows weren't so flat. Pool was great! Hotel staff was very friendly and accommodating.
Staff are very helpful and courteous. Room is very clean and comfortable. Breakfast area is very nice and well stocked. Lobby is very nice and elevator clean and fast. WiFi has easy access, but can be slow.
The hotel was very clean and convenient but had problem getting a bath mat to us. The price is right and the value is great! Would recommend. Had they brought a bath mat I would have given an excellent rating
Came there with 5 kids, excellent pool, kids had a great time for the one night we were there. Breakfast was hot. The hot tub was nice. If we are traveling there we will return to the same place as the beds were comfortable as well.
Location is good. It is 5 minutes from shopping and maybe 1 minute from interstate. Rooms clean. Plenty of hot water. Pool and hot tub clean. Lots of towels. Parking was close. A/C worked fine. Internet fast.
Great hotel. Has a pool and hot tub. Great views of the canyon. Food isn't that far away. Bed was great. This is the best hotel option if you are doing the Morgan valley marathon. No hotels in Morgan Utah.
This was great. Everything is new and fresh. The price is also great for what you get in this fresh hotel. Staff are friendly and helpful. The breakfast is great as well as the express checkout. I would highly recommend it!
Breakfast started to late. # pm and assigned room not ready. Parking is non existent. Amenities such as restaurants or other eating establishments not in close proximity. Overall a decent place but not one I would book again
The gentleman at the desk (can't remember his name) was very helpful in giving us easy directions on how to get to the hotel. Our Garmin got us lost. The lobby is so cute! Big buffalo head over the fireplace. Rooms were great. Indoor pool very nice. Breakfast was good. If you left there hungry, it was your own fault!
We were riding motorcycles and needed to stay for 2 nights do to snow. We were pleased to be able to keep our motorcycles under the front door overhang. The staff was very helpful in finding us interesting places to eat. One thing I wish you would include in you pricing is a military discount. We witnessed 2 fellas leaving because of that. Active or retired, it shouldn't matter.
Not much to say except for it was very clean and comfortable. The lady at the front desk was very nice and helpful, especially with all of our questions! Just a side note, if you have to blow dry your hair, they keep the blow dryer in the closet of the room. LOL. It will save you from going to the front desk to ask where it was. I definitely recommend this hotel.
we were there for funeral of our son so this hotel offered us solitude and peacefulness against the beautiful snowcapped mountains with the whispering of the winds through the high mountains we found peace and comfort from the hussle in town and our son loved those mountains
I first found this hotel about a year ago when I wondered in off of a long road trip. I was too tired to continue. The bed was so comfortable, and the pillows so huge that I always remembered that stay. I decided to stay again, a year later, and I am glad that I did. The breakfast was hot, and fresh. The coffee is great! The hot tub is big enough that if someone you do not know gets in, it's not awkward. The pool is decent sized. All the fitness equipment was nice. I was pleasantly surprised that even thought the train tracks were so close, I didn't hear the trains at night. It did sound pretty heavy when the doors closed in other rooms. I travel frequently, and this is definitely a better hotel and well worth the price.
This is the only place we stay when we travel to Ogden, Utah. The house keeping staff (Malinda) made our stay way better as she left little notes back to my daughter. She was amazing. The breakfast is good and the pool was amazing.
This experience was outstanding, we enjoyed our stay and will be staying here every time we come to Utah, it was that great of a place. The staff are more than accomadating and the motel itself is beautiful. The breakfast was very good and the attendant there was so pleasant and helpful.
Best Western Plus Canyon Pines is a great place to stay. The staff are all very kind and willing to help. The price is reasonable, and the hotel is always very clean. I stay here quite often with my business travels, and I would recommend this hotel to anybody passing through the area.
This is a very attractive motel, located in quiet area, the restaurant was conviently located. The breakfast was one of the better ones we enjoyed. The room was all that we expected for comfort and quiet for good sleep.
I have stayed here a number of times in the last five years and have always had a good experience. Staff and property are excellent! So many things to do and see in the area. Great location. I highly recommend the Ogden Canyon Pines.
Staff was very helpful. Hotel was clean and well maintained. Beds were comfortable and the room was roomy enough for an overnight stay. Overall we were very happy with hotel and the location off interstate 94 and 15. Well located to restaurants and other shopping.
Looks new. For leisure traveler about 20 minutes to some restaurants in Riverdale. Near Hill AFB so jets during the DAY, not night. Train behind but good insulation, did not hear. I'd go back. Very clean
Christmas decorations still all up in March. Breakfast quality was not good at all. Glass plates and silverware was not cleaned properly and lots was dirty. Pool area seemed old and the hot tub was so dirty. We won't be back.
BestWesternHotels, BW at BEST WESTERN PLUS Canyon Pines, responded to this review
Hello Tyler, We're sorry that we didn't meet your expectations. We'll address the issues with your silverware and plates with our breakfast staff. We'll also address the condition of our pool with our maintenance staff. Thank you so much for letting us know how to improve. Best Western Hotels & Resorts
The hotel and room were extremely clean. Breakfast was perfect. It was located at the intersection of 2 highways, but noise was very minimal and easy to access. Great find. Will definitely stay here again gif I am in the area.
Best Best Western anywhere. Service, quality, location, value, outstanding helpers in every area. We have stayed here and nowhere else for the past seven years and will not think of staying anywhere else.
I recently stayed at the Best Western Plus Canyon Pines. It is near the Mkay Dee Hospital where my brother had been admitted. Typically the hospital has a place near by for families however it was full up. Best Western provided a great rate and came highly recommended by the hospital social services department. I was a guest for 6 nights, 7 days. Each day I was greeted with a smile, excellent coffee and breakfast. Loved the room and cleanliness of this hotel.
This is a small place, on the crossroads of the 84 and 89. It is an excellent stay. The rooms are nice a cozy; all the necessary travel amenities from soap to coffee, and comfortable beds and pillows. The staff is very friendly and everything is as it ought to be. It is a couple of miles from my son and his family, so don't spread the word, I want to stay here more often.
Everything I needed and at a reasonable price. A definite go to for future travels. The breakfast was very good. The room location to exit and vending are very convenient and private. Very knowledgeable of the surrounding area. Much care and curtesy was shown to new comers.
We stayed for one night and had a comfortable stay. The rooms were nicely appointed with small fridge, microwave and nice TV. The bed was comfortable. The pool area was nice although the hot tub was very foamy when turned on. The exercise room was nice and open 24 hours. The only suggestion I would make is to have antiseptic wipes available to clean the equipment before and after use as there is no sink to wash your hands. The complimentary breakfast was also very nice with scrambled eggs, waffles etc. Overall, a nice stay.
We traveled on a tight budget and shopped for comfortable, affordable lodging every evening. This motel was one of our "keepers". Room was clean, comfortable and quiet. Price was right in our range and registration folks were super friendly and welcoming. It is on a busy street with an awkward driveway entry, but its a great place to stay.
We recently spent two nights here when returning to the airport in Salt Lake City after a vacation in Yellowstone National Park. The price was very reasonable compared with other Best Westerns closer to Salt Lake City and closer to I.15 in Ogden. Since it was located closer to the mountains and called the BW Plus Canyon Pines, I expected a more picturesque locale which it definitely does not have as it sits between a tire shop and a hot tub store. And while it was nice inside, updated and nicely decorated, it is not particularly special in a way I have come to expect from BW Plus. That said, it was clean and very reasonable priced and close enough to Salt Lake City to take in the sights or get to the airport in minutes.
We really enjoyed our stay on the third floor of this comfortable, clean, nicely decorated motel. Our room was spacious, quiet and comfortable. The staff was friendly and the breakfast was varied and quite good. We had a camper with us which they accomodated. No complaints from us. We will happily stay there again
This was not up the standard of the other BW Plus hotels I've visited. My stay started badly as when I went to check in after the already late check-in time of 4 I had to wait a considerable time while the receptionist checked that my room was ready. There was no information about the hotel or the area in my room and throughout my stay the reception desk was generally deserted so there was nobody to ask for guidance. The room itself and the breakfast were nice enough, but the hotel was in a fairly non-descript area with no restaurants in the immediate vicinity. There was coffee available in the lobby, but it was stone cold on the two occasions I sampled it. In the morning there was a fierce gale blowing down the Canyon, which was quite frightening and made loading the car a challenge. I was told that this is common here.
Don't let the lovely name fool you, instead of being surrounded by swaying pine boughs, this perfectly adequate establishment is situated on a triangle of tarmac, surrounded on two sides by busy highway, and on the third by a well used railway line. I'm giving points for convenience, but the noise of traffic and trains kept me awake most of the night. Luckily, there is a small fitness center open 24 hours as an alternative location to bed at 4am when sleep is elusive. Also, they've got great Belgian waffles to look forward to at breakfast, whipped cream and all. So that's good. The staff is friendly and the rooms are clean and spacious. The room was equipped with a microwave and a refrigerator that kept my delicious beverage crispy cold. Overall I was pleased with comfort and access, but next time I will be certain to bring earplugs.
Very nice, clean, friendly place to stay. Would definitely go back. Great location right off the highway. Very convenient to stores and other sites in the area. Rooms are modern and fresh. Pool, fitness area, breakfast. They have it all.
It was convient, breakfast was hot and a variety, staff was friendly and helpful, bed felt great!!!! I would stay again, the hot tub and pool could have been alittle cleaner but overall we had a pleasure staying.
From check in to checkout this hotel was just what we asked for. It was totally quiet, breakfast was very good with everything well presented, the bedding was comfortable and there was plenty of hot water. Parking was a bit confusing as to location but was not a real problem and freeway access was very convenient. The night we were there the wind was howling coming out of the mountain canyon to the east and we still slept well.
A nicely decorated room with a comfy bed and the added bonus was a terrific cooked breakfast. The whole hotel was very well kept up and the decor was very suited to the location. Although we didn't go into the pool it looked very inviting!
The bed was fabulous. Staff was very friendly. Check in and out with super fast and easy. They have the coolest luggage cart they're like the ones at the airport, they were roll easy and are very easy to maneuver. I can't comment on breakfast as we left at 5 o'clock in the morning their continental breakfast does not start until 6:30. Only thing out of place was the shower curtain is a bit short and doesn't stay in the tub very well, so the floor got pretty wet.
Very good rooms and amenities. Courteous and helpful staff. Nice breakfast area. Convenient location for skiing and other recreation. The rooms and public areas are in good repair and clean. Highly recommended.
Overall, this hotel was clean, quiet and well kept, a good roadtrip stay. I only have a few little things to comment on, which you can read if you stay at a lot of Best Westerns, or have a choice of hotels to stay in in Ogden. Check in staff was unusually (for a Best Western) quick and not overly helpful, little things I noticed after staying in 7 other BW on this trip. I had to ask when breakfast was, which way my room was and where a good place to park and entrances were and she just gave me the sheet you sign with no words, or where exactly to sign as it wasn't highlighted or explained. In the room, the AC was controlled by a wall unit, but unlike other BW that had this set up, no note was on the dark AC unit (appearing not to work) so I called the front desk not knowing and got a bit of a condescending response. Breakfast was fine, below average for a Plus. The breakfast staff looked stressed as she came in and out of the kitchen and unfortunately her cook shirt was extremely dirty. Made me feel guilty somehow for having breakfast there. Maybe they were short staffed. I am a Platinum BW member, and at other BW Plus hotels I got a little welcome snack/drink, but not here.
We stayed here on our five-state tour for our vacation. This hotel was one of many (posting reviews for all ). It was very nice and clean. The staff was polite and helpful. Conveniently located off the interstate and near downtown. We plan to return soon!
I would highly recommend this hotel. Their breakfast is very good, it is very clean, employees are very friendly. the location is convenient and the personnel is very helpful. I would certainly stay here again.
Love Staying At This Hotel 3 Visits in a year and every visit was a Pleasurable experience THANK YOU for a Vacation cannot beat the Value and the Employees are great The Kitchen Recognized us from one our trips HOW EXCITING to have someone say Welcome Back
Super gracious employees. Cleanliness........ Superior. Stayed 2 weeks in a fabulous suite. Indoor pool was outstanding. Our grandkids came by for a swim and the staff welcomed them as if they were guests. Highly recommended.
The hotel is right off of the interstate. Better than the High Canyon Bw in Ogden where we also stayed one night. Did not see any restaurants around the hotel. room was comfortable and decent size, and we appreciated having a refrigerator and microwave. There is an elevator. We did have some thumping from above us during the night that kept us awake. Breakfast was free with some hot selections-- lots of waffle toppings but eggs were the usual powdered bland stuff. Wifi worked and free newspapers.
The room was modern, clean and nicely furnished with plenty of space including the bathroom. Bed was large and comfortable with good linens and selection of pillows. Breakfast was excellent with a wide selection of hot and cold food. Had a very comfortable stay.
Excellent staff! Everyone was cheerful and greeted you even in the halls. Breakfast was very good and the selection was good also. The rooms are very clean and comfortable. Only 3 stories high so not too crowded or noisy.
As an employee of the brand, I was extremely impressed with the Canyon Pines! Merrill, the manager was so nice and helpful! Turned a stressful trip into a relaxing mini vacation! Highly Recommend this hotel to anyone travelling in the area, convenient location and quite, relaxing, inviting rooms. Very clean, beautiful decor and a fantastic breakfast selection!
I loved this BW. It was one of the best during our road trip from Oregon to Utah. The service was above average and the beds were wonderful. Sat down for a short rest and woke up 4 hours later. Wow. We stayed 3 nights and loved every minute at the hotel. They have indoor swim pool, hot tub, fitness center etc. Only thing I would change is location so that we could have had someplace to eat within a short walking distance. But experience was too great to worry about one little thing.
This was a great place to kick off our vacation. (We were there in the second week of June.) The general manager was fabulous! Yes, sometimes the front desk was empty, but help was close by in less than a minute. The surrounding area was beautiful with mountains all around, the hotel was welcoming; the pool and everything else there was clean and more than adequate. We had a great hot breakfast both mornings in the clean functional breakfast room. It was an easy drive to Antelope Island and Salt Lake City. I would recommend this hotel.
Medium, the service for check out was none. could not find a person around. The hotel was extremely Hot! The breakfast person was rude, and would not answer questions. Breakfast was cold! When asking questions could not get an answer
everything was great....have stayed here several times & consistency has always been the same...staff will fulfill any needs one may have...good location...one may have to book over a month ahead for a reservation...
This is very clean and comfortable place to stay. The decor is lovely and the staff is helpful. The breakfast is superior to other hotels of this nature. Definetely more than a continental breakfast. We loved the hot tub, great way to end the evening and relax before bed. The only think I would change is to be able to check in before 4:00 pm. However the room was immaculate, so if that is what it takes to get the room that clean then so be it. I definetely will be back.
This hotel was super clean and the staff is just the best. We spent two nights. Bathrooms were immaculate, mattresses were very comfortable, I can't think of any single thing that wrong. Merrill was just awesome!! Thanks!
I only stayed one night, but this hotel had everything you would expect from a Best Western Plus. Comfy beds, HD tv, good breakfast with eggs and sausage, waffles, and usual other cereals, pasties, and fruit. I will definitely stay here again when visiting Layton. Great value for the price too!
Overall a very nice hotel. Shower curtain in our room was a bit short and water got on the floor but as I was not cleaning it up it did not cause me a great hardship. Nice breakfast, when traveling with children not needing to pay for and track down a meal is always nice. Wireless internet was good most of the day but did become crowded and slow in the evening.
We stayed for 4 nights. The room was clean and comfortable. Plenty of towels. Comfy bed. The staff was friendly & helpful. It's convenient to local attractions and restaurants. I would stay here again.
Love the decor, the staff, the location and the price. I will return. Of all the places to stay in Ogden this is my favorite. While there take a short ride up the canyon directly south of the Motel and you will find absolutely beautiful scenery and plenty of wildlife. Take a camera and a picnic.
Every time I make the trip to Ogden this is the place I choose to stay. Motel is very clean, breakfast is usually good and the staff is great to deal with, they are very helpful and friendly. The pool is great for the kids, not very big, but still fun for them. The hot tub is great and is a great way to relax at the end of the day.
Nice hotel, good Best Western standard. Nicely decorated lobby and friendly front desk. Hotel room was clean and in good condition. Continental breakfast offered and very well prepared. Wifi was offered for free. Indoor pool and good furnished fitness room available at the hotel also. Hotel can be recommended, we would stop over again definitely.
Service was not as friendly as I would have liked. Checkout clerk was outright rude. Young man training at front desk however did upgrade my room for a special stay with my husband which was very sweet.
Great experience. Great View. Poor weather. TV stations are complicated to understand. Guide was outdated. Convenient place to get to any place in town. We were in town for a wedding in which we were able to where we were going with out a problem. I would recommend this motel to everyone.
Once again we had an enjoyable experience staying here! The tv didn't work when we first arrived, but as soon as we notified the front desk, they sent someone up and it was working within about 10 minutes. We enjoyed the pool, the breakfast was good and the room was clean and comfortable.
We were driving across country and landed our first stop here from Portland area. I highly recommend staying at this hotel if ever in the area, very clean, quiet and friendly! The breakfast in the morning was delish and the staff was wonderful!
Hotel was nice and clean, as was the room. Plenty of comfort items and the staff was kind. Standard continental breakfast fare. We didn't take advantage of the pool or fitness areas but they looked inviting.
Stayed in April for one night and would definitely stay again. Beautiful hotel. Everything was in great condition and seemed new. Friendly staff. Had an awesome breakfast as well. Close to restaurants and shopping if you have a car. Very quiet and the beds were great. Was a bit off the interstate, but was easy enough to get back on in the morning.
My wife, daughter and I stayed at this hotel for 3 nights while on a ski trip. The room was extremely clean and very comfortable. The furnishings were upscale. The room had a good working refrigerator and microwave and the hotel had a pool and a very hot Jacuzzi (the one at the condo we stayed at after this was a bit cooler). The breakfast here was okay but not great -- I thought the eggs were like rubber. They did have a good waffle machine and one morning they had the makings for some crepes. The coffee was so-so. The hotel is a short drive from many eateries. All in all we found this to be a convenient place to stay while we skied Snowbasin and Powder Mountain.
We stay here often and as usual, they did not disappoint. The staff are friendly, the breakfast was good, the room was clean and beautiful. We took advantage of the pool and hot tub and they were both clean and I loved that the pool towels were bigger than most. All in all, another great stay!
Talking with hotel personnel, if you want help, they don;t know what to do to help you. If your computer keeps dropping the internet they won't change to a room that computer might work. When I asked about getting receipt, the lady at counter said at 11 am is the standard time for a receipt, probably a new girl on job who said I was listed as belligerent and drunk on check in, she will probably get fired for telling the truth.
All facilities and service were what I expected from Best Western. Only two drawbacks to the location were traffic noise and lack of restaurant nearby. Great access to Snowbasin ski resort that took only 20 min. to get to and was the primary reason for my stay. I would recommend this hotel to anyone thinking of skiing at Snowbasin and even Powder Mtn.
Did not get the size of room we booked. Customer service sucked. The room smelled like smoke, the fan/heater made terrible noises. The frig didn't work. When we checked out the clerk didn't care or adjust our bill. Very unprofessional experience.
This Best Western, Best Western Plus Canyon Pines is conveniently located to Powder Mountain Ski Resort, Nordic Valley Ski Area which is a downhill ski area & Snowbasin Ski Resort, Utah. Close to dining and shopping.
I have to travel to Ogden, Utah twice a month for school. With that being said, this is my go to place to stay. Earlier this month, my school told us of a last minute week long conference that was mandatory to attend. This hotel was already booked. I had to stay at the other BW in Ogden. Let me assure you, after that nightmare of a week, I will NEVER stay at another hotel in Ogden again!! Canyon Pines staff is very friendly, the hotel is clean, no issues with billing what so ever. I already booked all of my future stays the remainer of my school year, to ensure I can stay at this location.
We stay at Canyon Pines every time we come to Utah. The staff, accommodations, location, friendliness, cleanliness, food, and everything else is extraordinary. It's impossible to find a better place to stay for the money. They are organized, helpful, and have the best manager, staff and entire crew. We have stayed there since they opened a few years ago and wouldn't think of staying anywhere else. Hooray for BW Canyon Pines.
We stayed here while attending an event at Weber State. The commute to the school was quick and easy. We loved that our 2 queen room was extra spacious with a high ceiling. The staff was pleasant and helpful. All areas of the hotel were clean and tidy, including the breakfast room and pool area. Parking was ample. Beds were comfortable with soft linens. We would definitely return here for another stay.
We have stayed at this hotel on several occasions and have even referred others to do so. It is one of the best hotels to stay at if visiting Ogden, UT or the Hill Air Force Base. Clean rooms. Good breakfast. Indoor pool - one complaint there - the room is too cold where the pool is at. The heat of the room is set to 70, which sounds okay, but who swims in 70 degree weather? Pool was warm and hot tub very hot - nice.
My son Eric and I came here to ski at nearby Snow Basin for a couple of days. The hotel is conveniently located on Hwy 89 at I-84, maybe 25 minutes from Snow Basin. Kyle helped us at the front desk...nice guy. This is a well-appointed Best Western...nice rooms (we had a room with two Queen beds). During this particular stay it was very quite. The bedding was comfortable. We both slept well. The breakfast is OK, about what you get at a Hampton Inn...eggs, sausage, pancakes, etc. it's about three or four miles to get to shopping or dining, that's the only drawback. But overall, a good value.
Great place, food, room, personnel, location, price, etc., etc. You can travel anywhere and not beat the value of this hotel. They have gone out of their way time and again to make our experiences staying there as enjoyable as possible. They accommodate skiers and other travelers with wonderful rooms, views, food, pool, jacuzzi, exercise room. and you name it. We would never think of staying anywhere else in Utah.
Boiler went out and woke up to cold water--no shower. Staff did offer another room to take a shower but that would have been very inconvenient. Also, motel is located near a feedlot----not a pleasant smelling experience when you leave or enter the motel.
We stayed here while skiing at Snowbasin. Price was great and rooms were spacious, comfortable and clean. They also have a mini fridge, microwave, and coffee maker in each room. They serve a hot breakfast in the morning (included) which is a step above typical free breakfast fare. Hot waffles, scrambled eggs, and sausage in addition to cereal and pastries. Staff was very friendly and helpful. Nice quiet place to call home for a few days.
This was our second stay at Canyon Pines over the Christmas break. We like it here because you are halfway to the Ogden Area ski slopes and the surrounding communities. The staff is great. Breakfast is satisfying. And there is a pool w/ hot tub. It's a great value.
Clean comfortable room, TV listings out of date (we had a hard time finding the weather channel -- can be important for travelers in that part of the country in December). Waffle maker in the breakfast room was not working and the eggs were barely warm.
Good location. Close to the Interstate. 10 - 15 minutes from downtown Ogden. Beautiful property. Very friendly, helpful staff. Pretty minimal breakfast, which was a little surprising, in comparison to other BW + properties we have stayed at and considering how nice the hotel itself was. Other than the breakfast, I would highly recommend this hotel.
This is a clean, warm and comfortable place to stay after a long road trip. We also use this hotel while on personal trips. It is also close to one of our favorite ski resorts. Makes it very convenient.
They don't shovel snow. Even after 14 hours the cars in the parking lot were buried in over a foot of snow and my car was stuck because no plowing had been done. There is nothing nearby to walk to. Exercise equipment is barely functional. Shower curtain was too short for the tub.
We have family in the area and this is our choice of places to stay. Nice motel and convenient. The grandchildren loved the pool and the breakfast. The distance to Ogden and to the SLC airport are both reasonable.
Lovely hotel,clean,friendly would recommend to anyone looking for a hotel in the Ogden, Utah area. A little way off Interstate 15 but worth the drive, it is quiet and close to many amenities if you need a restaurant or shopping. The breakfast was ample for someone driving on to a further destination.
It's often difficult to find a good quality hotel without paying luxury hotel price but this hotel is the exception. Clean, well-maintained, with a friendly staff. The pool looked inviting and the gym is more robust than the average hotel gym. The toiletries provided were thoughtful - including moisturizer (essential for the dry climate) and make-up remover. Breakfast is standard hotel fare. And there is a buffalo head above the lobby fireplace. Please be aware that this hotel is not near anything. There is a ski shop in the same parking lot but not much else. There is no food in walking distance. If you are driving on I-84, this is the first thing when you come out of the mountains so it's perfect for cross country travelers. It's also reasonably close to Hill Air Force Base and Ogden (5-10 minute drive). The hotel is located on Route 89 so one can easily travel North to Ogden or South to Bountiful/Salt Lake - but it's not actually in either of these areas. The location was perfect for us, but we had to plan ahead for non-breakfast meals. And the wifi worked without trouble - every single time. This was the easiest hotel to get on the internet.
Very Clean Great People and a beautiful view. Very easy access on and off the freeway to get to this location. I would stay here again when in this area. The staff was awesome and it had one of best breakfast's I've had in a long time.
we have stayed 3 times over the last year and will continue to stay at this hotel everytime clean comfortable and friendly feels like home -the breakfast's are very good with lots of choices I need special foods and had no problem getting them here -the staff is so friendly and helpful -we were able to enjoy visiting family and close to shopping LOVED IT
Bypassing Salt Lake City on our way up north, we found this hotel just at the right time to stop for the night. A very good location just off I-84. The room was excellent and even though it was fairly close to the railway, we could hardly hear the trains at all. Amber at the front desk was very helpful and provided us with some tips where to go to for supper. Great place, we'll stay again next time .
The hotel is nice and the room was spacious, but it is near the train tracks and at least 3 trains came rumbling through sounding the horn. Not conducive to a good nights sleep. Breakfast was fine with enough variety. The WiFi was fast and is free.
The hotel was very clean and nice for a one night stay. The room we stayed in was very spacious with 2 queen beds, and refrigerator and microwave,Small 30" TV. The beds/pillows were very nice and comfortable. There isn't much around this hotel out on the hwy 89, but very close to Ogden/Riverdale to meet your needs. A couple of items we found displeasing were the full breakfast--it was less than desirable, it seemed to be leftovers from the previous day(s) and the thin walls which allowed hear of everything going on next door and in the hallway.
There were lots of nice amenities in this hotel. There was a great luggage bench and a nice marble top table for the computer. The sofa was comfortable and it had an ottoman with a 'box' in the center that could serve as a tray or as a table for a second computer. The tub-shower was really good and the bath towels were large. The breakfast was hot/cold as usual but one interesting thing was the plain yogurt and then granola to mix in it. There was fresh fruit also. WiFi was good. The people in the reception area were very nice also.
This motel was fine. Walls were a little thin. Fitness center weight machine was missing a pin (so basically it wasn't usable). Train whistles until at least as late as 11:30 pm, but nothing that woke me up during the night.
Family visit to S Ogden and Best Western Plus Canyon Pines was our choice for three days! The hotel was immaculately clean! Very nice staff! Room was very clean and comfortable. Beds were new and we slept very well. The breakfasts were excellent and we ate every morning! I will most definitely stay here again! The price was right! Would recommend this hotel to my family and friends!
Place was clean; check in was easy; the views of the mountains in the morning was breath taking. From the time I checked in to the moment I checked out I was greeted the best way. I liked the option of not having my room cleaned. Breakfast was hot and good.
My daughter and I are in the process of traveling across the entire U.S., Oregon to Florida. All hotel rooms were booked in advance after careful review of other customer's comments. The room, entry, lobby and general areas were absolutely perfect. The room had the look and amenities of a higher level of hotel. Beautiful decor, comfortable bed and pillows, fluffy towels, hair dryer, iron, and a nice selection of small toiletries. The room was on the main floor, near the front desk and the pool but was very quiet. The room smelled pleasant although my daughter detected a minimal chlorine odor which I didn't notice. The room was across from the pool, so this was not surprising. There was a non skid mat in the tub and hand held shower. I doubt this is the norm as they had put us in a handicap accessible room. What did not stand out was the breakfast. We were there within 20 minutes of the food being put out yet the scrambled eggs and potatoes were very dry. There was also link sausage, a waffle maker with the choice of regular or blueberry flavored waffles, a few danish, plain bagels and cream cheese, a fruit and cereal assortment. It was certainly an adequate assortment, just not notable. The coffee seemed to be an instant type machine and was very weak. I found the incoming reception to be the worst I've encountered in many years. The young lady came to the counter after I rang the bell. She said "yes." I told her I had a reservation, gave her my name, and she asked for an ID and back up credit card for incidental charges. Pretty standard. She then handed me two room keys, turned, and walked away. No information about breakfast, the location of my room, and any comment even as simple as "let us know if you need anything" or "have a nice night." Nothing. Check out in the morning was only slightly better by a different employee. This hotel has a beautiful facility but needs to train their personnel in customer service.
I love the facility, but the location is quite poor. It is conveniently located just off High 89, but there are absolutely no dining options anywhere close by. We had to drive about 20 minutes to town for dinner. While we were there, they had intermittent wifi issues, and by the next morning, it was simply out of order entirely. But outside of those issues, the rooms are new, nicely furnished, and quite comfortable.
A weekend getaway with my husband. Staff and room were excellent. Bed was very comfortable. Breakfast was delicious. Did not use the pool or fitness room but they were very clean. Would recommend this hotel to everyone.
The room we had was really nice - very clean, comfortable bed, nice sofa. From desk warned that they were having some problems with the wi-fi, but that it was being worked on. Wi-fi worked in the room only occasionally. Worked fine in the common areas. Hopefully, the problem was resolved after we left. Staff was friendly. Breakfast though really wasn't very good. The apple juice tasted fermented at best, but really was pretty awful - just stuck to hot chocolate. The scrambled eggs were rubbery and a bit of a funny color. Potatoes were tasteless. Didn't try the muffins, but the sweet rolls tasted like they might have come from a vending machine. Stick to the cold stuff - the cereal, yogurt and granola were all fine. Only red delicious apples for fruit.
The rooms were outstanding, I didn't use the wifi so I'm not sure how it was. How ever, customer service could use some improvement. My sisters checked in first, and they said the lady was a little slow. When we got there we had to get a new room, my sister paid for it but I wanted in on my bw points, with the 10% discount. The lady didn't ask for my number and checked us into our room. I reminded her about my number and she then asked for the number. The computers are not private nor is their log book. Any guest could walk up and easily see any info on any guest they wanted to. We accidentally put one room key next to our phone so it erased it; the other key still worked. We sent our niece to get a copy of the key. She came back with one, but then our other ones didn't work. So we had to go get more keys, again. Breakfast started at 6:30 am. I got there at 6:35, and there was only the cold items. There were about 10 guests waiting for the hot food to come out. When the breakfast lady stepped out of the kitchen she told us that the food has to come from Villiage Inn. They don't cook the food themselves? My sister had a bowl of cereal while she was waiting for the hot food and there was no place to put the dirty dishes, no sink, no bus tub, nothing. There was one tong for the sausage, hash browns, and eggs with cheese. One. Not to much for choice on breakfast, just danishes and other bread and waffles. I then went to the front desk to get a copy of my receipt to make sure the bw discount applied. On the folio it said I had the triple A discount. When I talked to the front desk lady, she said, in a rude tone, "That discount is 10% just like the rewards discount, but we dont have a code for the rewards." Front desk can use some training. Other than the guest service, it was a nice hotel.
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