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Best Western Hotel Executive Inn, Seneca

4.0/5  - basé sur 200 notations.
511 Bypass Highway 123, 29678-0845, Seneca, United States - Ver el mapa
Best Western Executive Inn - Vista Exterior El Best Western Executive Inn se encuentra en el centro de Seneca. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

Le damos la bienvenida al Best Western Excutive Inn. Situado a solo unos kilómetros de la Universidad Clemson y Duke Energy®, nuestro hotel recién renovado con pasillos interiores de Seneca, Carolina del Sur, es también el mejor lugar para disfrutar de una excelente relación calidad-precio y de un fantástico confort. Aquí podrá disfrutar de un desayuno caliente lujo con tocino, empanada de salchicha, empanada de huevo, salsa de salchicha, galletas, huevos duros, autoservicio de gofres, yogur, barritas de cereales, mantequilla de cacahuete, mantequilla, queso crema, sémola de maíz, harina de avena, tres opciones de jugos, dos opciones de fruta, rosquillas, pan, magdalenas inglesas, bollos de canela, magdalenas y numerosas opciones de aderezos y salsas caseras. También ofrecemos jugos y café las 24 horas. Recepción abierta 24 horas. Los huéspedes también podrán disfrutar de acceso las 24 horas a unas instalaciones externas de gimnasio con uno de los pases que podrá obtener en la recepción del hotel. En las inmediaciones de este hotel de Seneca los huéspedes podrán encontrar una gran variedad de populares atracciones y vibrantes actividades de ocio entre las que se incluyen los lagos Keowee, Hartwell y Jocassee. Disfrute de actividades de piragüismo de aguas rápidas en el río Chattanooga. Todas nuestras habitaciones están recién renovadas y cuentan con microondas, nevera, televisor con canales por cable y vía satélite, acceso a Internet de alta velocidad, piscina al aire libre, un centro de negocios abierto las 24 horas y ejemplar gratuito del periódico USA Today®. Todas las reservas deberán efectuar un depósito de 200 dólares en concepto de posibles incidencias a la llegada. Este depósito se reembolsará a la salida si no se ha producido ninguna incidencia durante la estancia. Agradecemos su comprensión.

Best Western

Hotel Executive Inn

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Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2015
Basado en la opinión de 200 huéspedes
NOTA EMITIDA
Excelente
79
Muy bueno
64
Normal
38
Malo
5
Pésimo
14
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
14
De negocios De negocios
51
En familia En familia
70
En pareja En pareja
41
En solitario En solitario
12
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"A Bit Disappointing"

3
26/10/2018

A bit disappointing but not dreadful. It's a Motel 6 with a Hampton Inn price tag. The internet didn't work with my smartphone, the bathroom counter is way too small, and everything seemed old. It was a quiet hotel, the staff is friendly and helpful. Next time we'll stay elsewhere though.

"Cute town."

5
18/10/2018

The breakfast was great, the staff was friendly and the hotel was centrally located. However here is a little tip. Ask for the third floor for the best view. If you are on a lower floor on the west side you may have a view of a metal wall. The town has a Lot of great little stores and there is ample outdoor activities really close by. The staff here went above and beyond.

"Nice, Clean and Convenient`"

5
09/09/2018

We stayed at the Seneca, SC Best Western Executive while visiting relatives. We were surprised at the free breakfast. Not just pastries, coffee and fruit, but cereals, fruit, breads and pastries, sausage, bacon, eggs, waffles, etc. No need to go out to breakfast all week. What a bargain! The room was clean and comfortable. We will be staying there for every visit to the area.

"Very pleased!"

5
04/09/2018

We only use this Inn when traveling to our location and always bring friends and family with us during our visits...We also let others know of friendlessness of all the employees and their helpfulness as needed. We have used Best Western Inn for the last six years and will continue to! Thank you to all.

"Dried urine on my bedding"

2
16/08/2018

Not only did I have the pleasure of smelling someone else's stinky cologne on my sheets, but also had pleasure of someone's dried urine stains on my bedpad along with several stray hairs. The hotel itself was decent, the clerk was super sweet, but poor recovery for previously stated issue. Lighting in room was dark had to use pgone flashlight to find source of both stenches

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
As mentioned on all the other reviews you have written, we did not found any dried urine stains on our pads, we checked the old bed sheets that you had given to front desk, we did not found any cologne, we did gave you 30% off just for customer satisfaction. we do not agree with your assessment, you wanted entire free night which we disagreed. our lightning is perfect and have all LED lamps in every single room. we did not gave you a free night and that is the reason for your writing reviews at three different location. we still respect all customers and goes with retail proverb that Customer is always right.

"Not great"

3
25/06/2018

Stayed here with my son for his orientation at Clemson. It was just 'okay' and I possibly should give it 2 stars not 3. The lobby, drinking fountain near lobby, and elevator were very dirty. Our room was slightly cleaner than these public areas, but not much. The beds have old 'nubby' blankets on them and they are not triple sheeted for cleanliness. Yuck! I know those blankets don't get washed with every guest change-over. We didn't try the breakfast, so I have no comment. Pool area is small, but looked nice. Didn't use it. On the plus side, our room was very quiet. But this could be due to low occupancy. I don't need fancy, but I do need clean. Staff was very nice, and responded to our broken TV remote very quickly!

"Mr"

4
22/04/2018

The room is good, the breakfast is excellent, the location of the hotel is very well, the speed of services was very nice, the quality of cleaning and organization of the hotel and the rooms as well was satisfied

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you Eduardo for your time to write this review. we are glad that you enjoyed your stay. if you are in the area again, please give us a call or book it right here on Trip Advisor. Nick G.M

"Great location, close to interstates, comfy and clean"

5
08/04/2018

perfect location for quick trip to Fort Jackson. Hotel was clean, comfy and easy to find. Check in staff was wonderful. Friendly, professional, and helpful. there is a RR track nearby so we were worried about the noise, but we never heard it. There were also lots of people...packed hotel and no noise..Thanks!

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you for your feedback. we are glad that you enjoyed your stay. thank you for choosing Best Western. thanks Nick

"Nice change from other chains in the area"

5
23/02/2018

My husband and I travel to this area frequently and have stayed at hotels in Anderson, Clemson, and now Seneca. The Best Western is by far a sweet surprise. The rooms were clean and quiet. The hotel has been renovated and has nice furnishings...including microwave and fridge. The complimentary breakfast is superior to most complimentary breakfasts. The eggs actually taste like eggs rather than plastic. There is a wide choice of meats, cereals, yogurts, and breads. Coffee, tea, hot chocolate, and juice are available 24 hours a day. In the evenings the front desk serves warm cookies. The staff, including the cleaning staff, are cordial and friendly. They are willing to answer any questions and direct you to stores snd/or attractions around the area. While they do not have a fitness center, they will provide free access to a nearby fitness facility. Even though the pool was closed for the season, they have a fair sized pool that ranges from 3 to 5 feet in depth. We really enjoyed our stay and would hesitate to return to this hotel.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you Barbara, We are glad that you enjoyed your stay at our property. if you are in the area again feel free to give us a call. thank you again for staying with us, Me and Kevin enjoyed talking to you. Nick General Manager

"Front desk personnel outstanding"

3
20/02/2018

The location is on a main highway near plenty of restaurants and shopping. Even being on a main thoroughfare, the room was dark and quiet - conducive to sleep. Hotel pros: interior rooms, very clean, quiet, nice complimentary breakfast with lots of hot and cold choices including fruit and yogurt. It should be noted that the hotel is a budget hotel and has few "bells and whistles". There is no workout room, though complimentary gym passes are available. No onsite restaurant and so no room service. The toiletries are via wall mounted dispensers which is nice from a green perspective but good to know in advance. Overall a good property, especially Brittany who worked the front desk and replenished/maintained the breakfast area by herself over the weekend. She was great - personable, helpful and friendly.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your time to write a review. we do offer separate soap and shampoo free in case some guest prefer to use instead of dispensers. Over weekends we do have our front desk take care of breakfast unless we have over 50% occupancy. we are changing new mattress, box spring, bed base and bedding this month. Brittany will be recognized in the next meeting. thank you for your business thanks Nick G.M

"Great place"

5
04/02/2018

Stayed here for our family/ grandkids visit to SC. This Best Western was safe, clean, affordable & friendly. From check in to check out, no complaints. We had a suite so the grandkids had space to move around. Staff was very professional & courteous. The breakfast was very good. Absolutely no complaints & we will certainly come back on our next visit. 5 out of 5.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you so much for your time to write review. we appreciate your business. thanks Nick

"Perfectly Adequate"

3
23/01/2018

The hotel was clean and quiet and serviceable for a short stay. The front desk staff was friendly and accommodating. Breakfast is on par with other chain breakfasts in this rating category. Though the coffee was not up to par. Competing chains like hampton inn and have much better coffee and juice. The bed was extremely soft and could desperately use an upgraded and firmer mattress. One chief complaint - the nice Samsung flat screen TV in the room was connected via an analog coaxial cable rather than a high definition HDMI cable. I happened to be in town during the NFL playoffs and couldn't believe that in the year 2017, I was watching a grainy, analog TV picture. HDMI cables are under $3.00 on monoprice.com.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
We have HD channels through our service provider Northland communications. we have already ordered new mattress sets from serta and should be delivered by february 15. we do have three juice availabe thorugh a approved vendor of best western, we will review our coffee selection as it is a liquid coffee and is availabe 24/7 along with three diffrent juice. thank you for your time to write review. we sure do take each review and act on it. thanks Nitesh Naik G.M

"not bad"

4
19/12/2017

Not bad for a small town hotel. Only stayed 1 night but overall it was just fine. Breakfast was a hotel breakfast so nothing remarkable! Room was adequate. Have stayed here previously and have no complaints.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you Steve for your time to write review. we appriciate your business, next time if you are in the area you can book room right here on Trip Advisor and get our best price. Nitesh Naik G.M

"Poor customer service"

1
09/11/2017

I had the wrong date for my stay and in 5 minutes they would not change it. Still had to pay for a stay I didn't need. The policy should be changed if a mistake has been made. I am very upset with this motel.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Hello Dennis, Do you remeber who you talked to to cancel the reservation, our property did not received any phone call regarding cancellation of this reservation, i asked both my afternoon staff and Night Audit staff and no one received any call regarding cancellation, you might have called a 1800 number where you had booked the room and they might have a policy of no cancellation. we will never say no to any cancellation. you wrote two diffrent reviews regarding this issue, but if property is not aware of any cancellation request there is not much we can do on our end, we were full that night and could have easily sold your room to another guest. this is considered a no show and have to be charged. thanks Nitesh Naik

"perfect for location"

5
30/10/2017

This is the best hotel for the money in Clemson. We stay here a lot for games and ceremonies at the college and always enjoy. The food is good and the staff is fantastic. I travel a lot and I am impressed with how polite and thorough the staff is. They even helped us get transportation to the football game. Their breakfast is plentiful and the place is very clean. We've never had a problem and I've recommended several times to friends for staying over during football games.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you Jacob, for your time to write a review. we have taken every effort to read each review carefully and learn from the mistakes or if guest is not satisfied, we are glad that you enjoyed your stay. thanks Nitesh Naik G.M

"Got the job done"

4
17/10/2017

Service was spectacular, kudos to staff. Breakfast had decent protein options and was just fine. Actual room, however...dank, musty smell that was worse in the bathroom, ridiculously loud AC and a way too soft mattress that cratered in the middle.

"Some GOOD, Some needs work."

3
16/10/2017

I stayed several days at the Best Western in Seneca, SC for several days. My room was clean and large. There was a constant noise from a fan in the bathroom, and a throbbing from perhaps an AC on the roof, so it wasn't really ever quiet. The room AC worked well. The Wi-fi and TV worked well. The complementary breakfast was well done and well kept. It offered sausage, bacon, eggs, and biscuits with meat gravy in addition to the waffles, toast, juice, etc. The elevator is desperately in need of maintenance. It makes loud noises which sound like broken wheels are likely to come off every time it moves. The hallways have video monitors everywhere. No privacy here at all. Smile! You are on Candid Camera. The bathroom was clean with ample large fluffy towels and nice shower. It did not have a urinal for men to pee standing up, nor a bidet for personal cleanliness. The bed was a little sagging in the center so my back hurt every morning when I got up. The TV remote quit working late on my last night there. Maybe the batteries died. I got up and walked over to turn it off. The ice machine was to small or not working well. It ran out of ice when I wanted a cold drink on more than one evening. Their staff was polite and helpful. This place is barefoot friendly.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you for your detailed review about our hotel, just to assure you that we read every review carefully and fully implement all the corrections that are necessary. we are aware of the elevator noise and are waiting from Otis elevator to repair this issue. we will inspect the beds in that room as we have not heard something like this from another guest, we are in a process of changing our bedding as well. our ice machine on first and third floor works well and gets regular maintenance. we appreciate your response and will act on it. thanks Nitesh Naik G.M

"Very clean hotel with nice amenities"

4
25/09/2017

We stayed at this hotel during a recent parents' weekend at Clemson University. This hotel was new in appearance. Our room was clean and comfortable. There was a breakfast available with an adequate number of items. I don't feel that is was a great value since it ended up costing $290 for one night, although on a football weekend this was the going rate.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Dear Guest, we sincerely think that keeping parents weekend on a football weekend increases demand significantly. this is the reason the price was higher. if it was a regular weekend you would have paid around $109 to 129. we were still about $100 less then Clemson as we are 7 miles away from the university and stadium. please give me a call directly next time on 864-886-9646 and I will be able to help you out on the room rate. we are glad that you enjoyed your stay. thanks Nitesh Naik General Manager

"Clean hotel"

5
23/09/2017

Nice clean hotel. Reasonable prices. Comfortable clean beds. Friendly staff. Nice pool area. No outside street noise. Good breakfast that was good. Easy walk across the street to a nice steak restaurant.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your feedback, we are glad that you enjoyed your visit to our Area. we appreciate your business. Nick G.M

"Great hotel - Excellent rates"

4
22/09/2017

The staff are professional, friendly and extremely helpful. The room was well appointed and clean as well as being spacious. When I come back to this area, I will make it a point to stay here again! The high speed internet is complimentary and fast which is a necessity. The breakfast was very good and the staff was always available and ready to meet any need.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Hello Steven, thank you very much for your feedback, we are so glad that you enjoyed your stay. we appreciate your business and look forward to serve you again if you are in the area. Nick G.M

"Eclipse visit to Seneca "

4
30/08/2017

Stayed for a night for the eclipse viewing. Good location for Seneca and met expectations for the hotel brand and type. Good breakfast. Was close to lake Keowee where we went to view the eclipse. We even had a giant tub in our room ...

"Excellent stay"

5
15/08/2017

The check in staff was friendly and the room was large and clean. The breakfast was good. Location is convenient to resturaunts and shopping. The pool was very clean and comfortable. We will stay here again

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your time to write a review. we are glad you enjoyed your stay. if you are in the area again please stay with us. thanks NICK G.M

"Great place to stay on our way to our resort!"

5
10/08/2017

Clean, comfortable, friendly with a good breakfast to start our ride to the coast. We stopped in after a long ride. Good part of the country to see some wonderful scenery. Will stop in again when we are in the area riding.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your great review. we are glad that you have enjoyed your stay. thanks for visiting this great part of south carolina. nick G.M

"Best Western Executive Inn"

4
25/07/2017

Very good service. The elevator makes a bang going up. The room was very nice. The A/C was pretty good. The bathroom was a little old but very well kept. Both stairwells were dirty and needed fixing up. This was a very good stay.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
We do have a noise in elevator which we are aware of, we will need a slow time of year to change the whole module. it is completely safe and is inspected on a regular basis. we do have stairwells dirty at times due to workers in landscaping industry. we are working with them to eliminate dirt from coming in the building. thank you for your time to write a review. thanks Nitesh Naik General Manager

"Clean, efficient, friendly"

4
16/07/2017

I had a very short stay but it was all that I needed. Everything was in great shape and clean. Desk clerk was happy and helpful. Coffee in breakfast area was very good. There are restaurants next door on each side if needed.

"Eeekkkk"

1
10/07/2017

Beds are lumpy, over priced room for the quality. Pool area is gross bring your own chair and towel. Staff is the unfriendless people you'll meet. Food is cold as it is served to you,and no waffles.Horrible. Check other places before this one.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Hello Amanda, we are sorry that you had a experience that is unpleasant, we do offer fresh waffles, and have no idea why it was not there unless if it is after breakfast hours,we have food warmers so again will check with staff, price is reasonable based on demand and supply, we did charged you $30 for a missing pillow. thanks Nitesh Naik G.M

"Consistently a great stay!"

5
18/05/2017

While our daughter was at Clemson we stayed at this hotel every time. The staff is helpful and friendly and more than accommodating. The value is good, the rooms are clean and there is always a good breakfast. Definitely recommend!

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thankk you very much for your time to write a review, we are glad that you enjoyed your stay. if you are in the area again please call us directly for the best availabe price. Nick G.M

"Good Quality"

5
17/05/2017

Very good quality. Called for rate and was given $10 off the internet rate. Room very clean and bed comfortable. Staff was friendly and very helpful. Have used this hotel twice now and will come back to it the next time I have to travel to the area.

"Graduation"

5
14/05/2017

Thankful to find a clean, reasonable priced hotel near Clemson SC for graduation. I was very surprised about the rate increases that occurred for graduation week for all the hotels within 30 miles of the University. This hotel was easy to find and nicely maintained.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your time to do review. we are glad to hear that you enjoyed your stay. thanks Nitesh Naik G.M

"My stay at Best Western"

5
09/05/2017

I had a wonderful time at the Best Western in Seneca South Carolina. The staff when we checked in were very accommodating as we needed an early check in. We had just flown in from Calgary Alberta and we were extremely tired. The room was quite enough to have a nap. My daughter was able to log into the Wi-Fi without any problems. I found that it was an easy drive from Seneca to my next stop which was in Central South Carolina. When we came back we were able to find a parking spot near the door. The hotel was peaceful when we arrived. Once we were in our room we settled in the comfortable beds. We had no problems throughout the night. The breakfast in the morning was good. They had a selection of healthy food and the standard Best Western food. The checkout process did not take long at all. I am impressed that they took the time to send me an email with my invoice attached. All in all, I really enjoyed my stay.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your time to wite review about our hotel, we take pride in our work and we are so glad that you have appriciated it. if you ever visit this area again, please feel free to give us a call and we would be happy to host you. thanks Nitesh Naik G.M

"Trip to SWU"

3
23/04/2017

This location was very clean and decorated nicely. The rooms are very spacious but we had two full-size beds in the room which are very small to fit two adults on. The beds were extremely uncomfortable and none of the four people in the room slept at. There also was no fan in the bathroom so when you took a shower you had open the door to let all the steam out which then would overheat the room.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your time to do review. We have taken your review and checked the mattress, and the fan in bathroom is constantly on.

"Nicehotel for area near university"

3
09/04/2017

Nice hotel convenient to Clemson Univesity...friendly saff, comfortable room, clean, goid internet free, wouod stay again..average room for chain...stayed here for university visit..restaurants nearby for dinng

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your time to write a review. we appriciate your stay with us and hope to see you again if you are in our area. thanks Nitesh Naik G.M

"Best Bang For You Buck"

5
09/04/2017

Staff was friendly. Rooms were clean. Continental breakfast was good. Had a variety each of my children could find something they like to eat. Would definitely stay her or another best western in the future

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your time to write a review. we appriciate your stay with us and hope to see you again if you are in the area again Visiting Clemson. thanks Nitesh Naik G.M

"Clemson visit"

3
09/04/2017

Hotel was clean. They did not honor my request for extra towels in room. I asked for fresh cookies, I was told they were not making any more. Located next to a huddle house and a gas station. Breakfast was good. Elizabeth is great. Very friendly and helpful.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Hello M.J, I was surprised to learn that they would not give you extra towels, we do bake fresh cookies in afternoon every day, I will surely check with my staff about this and the towel issue that you had. we appreciate your time to write the review. thanks Nick G.M

"A very nice and friendly stay"

5
27/03/2017

In town for a family event, this was our first stay at this Best Western Hotel. The place was very clean and the staff friendly and helpful. Check in and out very smooth and quick. Breakfast was nice and the person there kept all the tables cleared and the area spotless. The room was comfortable and quiet. We recommend this and will stay there the next time we are in town.

BESTWESTERNSENECA, General Manager at Best Western Executive Inn, responded to this review
Thank you very much for your review. we look forward to read each review carefully and compliment or train our staff based on the feedback received by our staff. we hope to see you at another best western whenever you are travelling. thanks Nick General Manager

"Great Service!"

5
19/03/2017

Elizabeth did a great job! We had a large school group in town to visit Clemson University. She was ready for us when we arrived and again in the morning for breakfast. Check-in and check-out was extremely smooth. Give her a raise!

"A little extra effort makes a difference"

5
25/11/2016

The hotel itself is reasonably priced, clean , recently remodeled, and conveniently located. What made a difference was that while John was a new employee, learning the process, Deion, (forgive my spelling) was right there, helping with the learning curve, attentive, cheerful, and professional. The appearance and style of these two gentlemen made me feel welcome and comfortable. In these days of casual everything, these guys added a lot of class to this nice hotel.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you Paul, for your observations, we are very fortunate to have good staff. they feel very engaged in their work and will be rewarded for every positive feedback we receive. thannk you for your business. we hope to see you whenever you are in this area. thanks Nick

"Nice clean hotel"

4
24/11/2016

This was my 3rd stay at the Seneca, SC while working at the nuclear power plant outage. Everything has been satisfactory with every time I've stayed there. Only thing not great is the continental breakfast but I guess you can't expect too much from food cooked in a microwave and toaster oven . Overall nice clean hotel

"Pleasant stay in Sebeca"

5
19/11/2016

Very nice staff. Room was very comfortable and clean. Hotel undergone recent refurb. Breakfast was good and area was clean. Very convenient. I would recommend this to anyone in the area. Good meat and three restaurant close by.

"great value"

5
16/10/2016

Stayed here for a Clemson game. All the other hotels were price gauging. $500 a nite and some had a 2 nite min. Ridiculous. This place was very reasonably priced, staff was fantastic, place was neat and clean. We were happy with the free breakfast before the game. Would definitely use again. have already recommended to others

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you very much for your review. glad you liked it, please visit us again if you are in the area. thanks Nitesh Naik G.M/ Owner

"Very nice"

4
15/10/2016

Did not expect this hotel to be that nice. Room was very clean and freshly painted. Breakfast was good. Service was also very good. Convenient to Clemson games. Will try again in the future. Good location in Seneca.

"Nice place near Clemson and the mountains"

5
15/10/2016

The Best Western in Seneca is a very nice hotel. They have a very friendly staff. I stayed in a neat and clean room. Very convenient to the restaurants in Seneca Very nice breakfast. I would definitely stay here again.

"Pretty Nice! "

4
14/10/2016

I've never stayed at a Best Western and probably will not seek out another one, but this one is actually pretty nice. Not sure about all the rooms but mine was recently renovated and had brand new everything. The lobby was updated and was very clean. I would definitely recommend if you are considering this place.

"Excellent service!"

5
11/10/2016

Very accommodating to the special needs of a group of cyclists. We got an early breakfast set up, and the room and facilities were very comfortable and perfect for our purpose. great place to stay since you are close to restaurants, grocery store, and Downtown Seneca. Would definitely stay again

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for your time to do the review. we appreciate your positive feedback and glad that you liked our hotel. thanks Nitesh Naik GM/OWNER

"Nice hotel close to Clemson"

5
03/10/2016

One of the best we've stayed in this trip we try to stay on the moderate side for accommodations this one was only a couple dollars more and well worth it everything was clean and rooms are large well-maintained and well furnished is a good hotel

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you very much for your wonderful stay with us. we are glad that you liked it. please visit us again if you are in the area. thanks Nitesh Naik G.M

"Bring the febreze !!"

3
30/09/2016

I have stayed here several times in the past and I must say the smell in the rooms were the worst yet . We had no problems checking in , The front desk was nice and quick. However once we arrived in the room , time we opened the door the smell was terrible , ask for a different room again the desk was very nice and gave us another room down the hall > this time the smell was still there just not as strong but there was a roach on the wall ! Again we asked for a different room and this time I ask for bottom floor thinking maybe those rooms would smell better since they would be closer to the front desk , was told this would be the last time they would change our room , I told the front desk clerk ( and as always he was very nice as was the housekeeping) we would be leaving if the room wasnt ok this time. This time we found no bugs and the smell wasnt quite as bad but still a hint of it , we used some fabreze to help. All the rooms were clean especially the bathrooms but the beds were not comfortable at all. Breakfast was pretty good and we like the location --All in all we got by and probably will try again simple because of the location and the help being so nice . The hotel seemed to age a little bit since last time maybe that had something to do with the muggy smell ? really not sure but hope it gets better next time

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
We Have called ecolab to assist us with the smell issue. we have also scheduled a carpet shampoo to assist with our smell issue. we have new carpet and new tiles and new Air units in all our guest rooms. thanks Nitesh Naik G.M

"Pleasantly Surprised"

4
18/09/2016

Very clean, very quiet and convenient to Clemson. There is fresh fruit at the breakfast. The staff was pleasant. We will use this spot again for Clemson event weekends as it is more reasonably priced than many other hotels in the area.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for your review. we are glad that you liked our facility. we hope to see you again soon.

"neat, clean and friendly"

5
28/08/2016

This place is such a nice surprise. The people are so nice and helpful. The rooms are tidy and clean and comfortable. The bed and pillows are nice. The breakfast is just fine and a good value. . A very good place to stay

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you very much for your review. we are glad that you liked our facility and we will continue to improve.

"Seneca Business Stay"

4
22/08/2016

Best Western in Seneca was very comfortable, clean and convenient to our business needs. The housekeeping staff were excellent as was the front desk staff. The rooms were spacious and the pool was excellent. The only disappointing aspect of our stay was that there was no fitness facility on site. They did have a membership off site that you could use but you needed a car to get to it and wasn't within walking distance. This this is an Executive Hotel & Resort I feel they definitely need to have a fitness room for guests.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you for your review. we have no space where we can make a gym at the property. we do have 24 hour access to the gym, but you do need a car.

"Not happy"

2
14/08/2016

First of all book adjoining rooms they gave the rooms away .so my teenage daughter are across the hall. Then I try to take them to pool. But there have been a group of people drinking alchol all afternoon. No one saying anything to them .I payed alot of money to stay here and nothing rite. I will never book thru there website again.I would have left and went to another hotel down the street but they took my money three weeks ago when I booked.never again I will stick with Hampton inn.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for your time to write review. we do not have adjoining rooms with two double beds. you have to check room types when you are booking the rooms. secondly you booked 2 weeks ago from third party website which always charges you the moment you book the room. regarding the pool incident, our swimming pool is not manned. we were not aware of any incident. but if any one makes us aware we will talk to guest. we could have done nothing about it as we have not adjoining rooms with two double beds.

"Do not stay here."

1
25/07/2016

Although this hotel is somewhat clean, the staff is absolutely horrible. I took my wife and two kids there. We were whitewater rafting and zip-lining at a local adventure center. This area is filled with beautiful outdoor activities which require a shower upon your return from having fun that day. When we returned late from a day in the woods, we all needed showers. I approached the front desk manager with 4 used towels and asked if I could have six to replace them. Two for my daughter and wife who use one small towel for their hair, one for their body. My son and I just needed one apiece. The front desk manager said, "no". I could only have two. I said "but I am returning 4." She said I could only have two and made some other rude comments. (Along the lines of doubting I needed six towels.) Once I saw that commonsense was not going to prevail, I asked for her name. She refused to give it to me. The next day I told the day manager about my situation. She understood and said she would see what she could do. She never contacted me. So, please stay here at your own risk. The staff does not care about the comfort of their guests.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
i understand your frustration, it is totally unacceptable that my staff says no to giving fresh towels, the quantity of towels does not matter, you can have 10 towels if you want. i have identified the staff and will decepline that staff and train for future guests. we strive for our service and this is totally opposite of what we belive. please give me a call directly at 864-873-7856 directly. thanks Nitesh Naik General Manager

"July 4th Weekend Stay"

4
05/07/2016

Very clean and comfortable! Pleasant staff. Nice room with comfortable beds. Very clean bathroom. Clean/clear swimming pool. I have stayed there before this trip and would recommend staying there again.. Very Reasonably priced.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you very much for your review. we appreciate your business.

"Budget Hotel"

3
04/07/2016

This hotel served a purpose during our time at Lake Keowee. Nothing super fancy or renovated. Just your standard hotel room at a decent rate and it is close to the marina we were using. If you need a budget friendly hotel for a quick stay, this is a clean hotel with comfortable beds.

"Not bad, not great"

3
28/06/2016

My family and I stayed at this hotel this past weekend. It wasn't the best experience we've had, but wasn't the worst either. I reserved the room through Priceline. When I asked if I could get two double beds (there were four of us), I was told since I booked through Priceline I could only get a king bed and the double bed was a more expensive room. I figured we could manage. My son ended up sleeping on the floor and my daughter slept between my wife and me. Then, when we got to the room we realized they put us in a handicap accessible room, which was a little odd I thought. The hotel didn't seem to be full, so I don't know why they couldn't find a room that wasn't handicap accessible. I just felt weird taking a room that might have been needed for a handicap patron. On top of that, the bed wasn't that comfortable to me. My wife said she slept alright, but it felt like an old spring mattress with no padding. A big disappointment was the pool. After spending the day out in the heat we were looking forward to a dip in the pool. When we pulled up to the hotel, however, there was a company there putting chemicals in the pool. My wife took a look and said it looked a little "green". As we headed out to dinner we took a look and the water looked very cloudy, so we skipped the swimming. The breakfast was decent. Plenty of options and the employee running the area made sure the guests had everything they needed. In fact, overall the employees were pleasant. Ultimately, would we stay here again? For the price, yes. We ended up paying less than $100 including taxes. So if you're on a budget and are willing to sacrifice a little it's a more than adequate option, but I don't think it deserves more than an average rating.

"Pool Area Closed; Funky Odor in room"

2
15/06/2016

I had originally booked this hotel for three consecutive weeks. After 2 nights, there is no way. There is no exercise room and on check in there was apparently a sign that read that off site facilities were available. The pool area was locked, the pool was empty, and there was no place to really go outside to relax. The room had a funky odor..just smelled dirty. Some of the lights were without bulbs and couldn't decide whether the sheets were old or just dirty.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Hello, we are aware of the swimming pool being closed and the gym being off site as it states on our website, but I am surprised to hear about the light bulbs and the smell. we value your feedback and will try and open the pool in the next week. the gym will still be off site as we have no place in hotel to put a gym in. thanks N Naik G.M

"Good, basic hotel!"

5
09/06/2016

If you are in need of a good, basic hotel in the Clemson - Seneca area you won't find one better than this Best Western. You don't get scenic views, but you do get an up-to-date, clean, highly efficient room with all you need for a safe, pleasant night's stay! The hotel is conveniently located within close driving distance to restaurants and other retail stores. Clemson is a short drive from Seneca so this hotel may allow you to save a few bucks if you are visiting the university. Highly recommended based on my recent stay!

"Best value in Seneca"

4
29/05/2016

This property is ideally located for business and visits to Clemson. The area has several good restaurants and near the business zone. The building is undergoing a refresh which is very pleasing. Staff is very friendly and professional. Great value!

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you for taking time to do review and see the work that we are putting in. we appreciate your business. thanks nick

"Staff are the best anywhere"

5
17/05/2016

I stayed for 8 weeks and my room was very clean along with the rest of the hotel. The best part was the staff. Always friendly and personable. Breakfast was always ready in the morning before they stated at 6:30. Nice parking and it felt safe like home.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you very much for your time to do review. thanks

"Decent Hotel not too far from Clemson"

3
17/05/2016

I have stayed here before both solo and with my wife and have few complaints. Staff has always been friendly and helpful. The rooms have been clean and comfortable. The drive to the University is approximately 15 minutes and is an easy drive to tailgating areas.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thanks a lot for your time to write this review. thanks Nick G.M

"Surprisingly nice"

4
03/05/2016

I stayed here a couple of months ago and the room was so unexpectedly nice for the money I took a pic of it to send to my wife. It was clean, quiet, well situated in Seneca and the breakfast was much better than other places I had stayed on my trip.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thanks a lot for appriciating your stay and complimenting our hotel. we get mixed feedback from our guests. thanks

"Very comfortable"

4
20/04/2016

A nice clean room, with a very comfortable bed, and plenty of space. The "help yourself" breakfast was good too, with nice fresh fruit and yogurt, as well as warm egg and bacon, biscuits and gravy, a waffle machine, a couple of cereals, and plenty of things to toast. The stairway and corridors are not quite up to the standard of the rest, but they are the least important. The staff were cheerful and friendly.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you so much for your time to do the survey, we just finished renovsting our corridors and hallways. we also painted our staircase rallings. breakfast is our most important focus as you want to start your day right.

"always consistently good!"

5
18/04/2016

Nick and his staff at this hotel always insure that check-in and check-out are quick and smooth. I have been staying there, mostly on business, over the past 18 months and have never had any issues with my room or with customer service. Breakfast is always hot and fresh! Because I travel a good bit, I always appreciate a place that I can rely on to be always consistently good!

BESTWESTERNSENECA, Owner at BEST WESTERN Executive Inn, responded to this review
We appriciate your business. thanks Nick

"Clean, affordable, but chemical smell is pervasive"

3
16/04/2016

This is the end of my second two-day stay here in the past two weeks. The first time I was on the third floor, this time I am on the first at the opposite end of the hotel. The check-in is efficient the rooms are clean, the furnishings modest but in good shape, flat screen TV, microwave, small fridge, free wifi. I will never stay here again. The first time I thought it smelled like roach spray, although I have not used it in forty years. This time it smells a bit more lemony, but it irritates my nose and makes a bad taste in my mouth. When I was on the third floor I kept the windows open for a while, but I can't do that on the first floor. I would not recommend this hotel if you are at all sensitive to odors or chemicals.

"Convenient and Clean Hotel in Seneca"

4
11/04/2016

If you need a nice hotel that doesn't charge an arm and leg, then this is the hotel for you. The staff is friendly and helpful and the rooms have been updated and clean. Not a whole lot of noise from your neighbor, unless they are really loud and slamming doors (which hasn't happened at this hotel, but I have stayed at other places where this did happen).

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you very much for your time to do the survey. glad that you noticed the updates. clean room has been our top priority. thanks Nitesh Naik General Manager

"Horrible guest rooming next to me"

4
31/03/2016

Everything about my stay was great......EXCEPT....my guest rooming next to me. They kept me up all night yelling, cursing, and fighting. If I did not have to get up early the next day....I would have waited for the cops to come. I really didn't want to get involved, they scared me because of how they were behaving. However, usually my stay at Best Western is great!

"Consistent Performance"

5
30/03/2016

I have stayed at this hotel on mutiplel trips now over the past year. The staff continues to be very helpful and friendly. The cleanliness and amentities in the rooms are excellent. I intend to continue to stay at this hotel for all future trips to the area.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you so much for your time to do the review. we appriciate a lot for your positive review. we had some rough months during renovation and we had a lot of dissatisfied guests. thanks Nick

"Nice hotel"

4
25/03/2016

We enjoyed our stay. The staff at the front desk were very friendly and informative. The hotel has been recently remodeled so everything was fresh and new. We had a Jacuzzi room and it was romantic and fun. The breakfast was a typical continental breakfast not the worst but not the best. We did a boat tour of Lake Jocassee so this ended up being a really inexpensive weekend getaway. We would definitely come back.

"Nice find without a reservation"

4
07/03/2016

Arrived late on a Saturday with no reservation. Spending the night before going diving at Keowee the next morning. The reception clerk was very friendly ( Elizabeth I think), checked us in efficiently and gave us a great military discount rate. I asked get about recommendations for food and she suggested the Seneca Family restaurant next door. That was an excellent suggestion. Room was very clean, shower had plenty of hot water and pressure, even had a shower massage. The continental breakfast was good. If you're looking for a gourmet breakfast it won't due, but it had breakfast meats, make your own waffles, toast, bagels, cereal. Just a decent breakfast to get you started. Check out was smooth and no problems. We will definitely be back in the future.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Glad to see you at our hotel, it is nice to hear a positive review after all the renovation complaints and inconvienience to our guests. we will be glad to see you again. thanks

"AWESOME"

5
15/02/2016

This hotel was very welcoming, even with remodeling going on. the rooms were spacious, extremely clean, quiet, relaxing and very welcoming. The breakfast offered was something right out of a very nice buffet. The staff were efficient, friendly, welcoming, polite, and respectful. I will stay here again

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you so much for giving us feedback on how you liked it. it was a very difficult period during renovation. we are almost done and most guests is going to like what we have done.

"Very plesant stay!"

4
25/01/2016

Staff was very friendly and helpful. The contenetial breakfast was very good. there was a blizzard during our stay. Some of the guests made some snowmen outside which the staff allowed. they were remodeling during the stay and they made sure the maintance did not effect anybody and the improvements look great. We will definatly stay again if we are in the area. :)

"Safety was priority"

3
19/01/2016

Stayed here because room doors were inside, Motel was mid renovation, strong chemical smell, old lingering smokers smell in hallways. Ice machine out of order, only 1 towel, wash cloth, hand towel per guest per night. Soap and shampoo dispenser in shower/by sink, lotion smelled old. BED WAS AWFUL, stayed two nights and can barely walk and this is 3 days after check out, been taking meds round the clock and heating pad no relief, guess a visit to the Dr is in my future. Staff was very friendly, cheerful and happy to assist. Overall everything was "OK" bad bed has really made this a bad experience for me. I have to be in this area now at least once a month, definitely going to look at other options.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
we are under renovation but nothing that yould effect guests. please let us know which room number you stayed in so we can inspect the bed. may be after full renovation is complete by mid march please give another chance. thanks G.M

"Worst hotel experience in years"

1
10/01/2016

Hotel did not inform me in advance that the very floor on which my two rooms were located was being renovated. All of the smoke detectors in the hallway of my floor were completely covered with tape -- a big safety hazard. One of the bed sheets had a blood stain and pubic hair on it. Several commercial fans were blowing all night in the hallway outside our rooms, making noise. There was an unpleasant odor throughout our floor and rooms. Decor was poorly done. I will never stay in this hotel again.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Hello, Yes you are correct that we did not inform about the incident that just happened two hours beofre you arrived. we had a leak up in the attic and due to that water came down the stairs, our fire department was completely aware of this situation and fire alarms were taped to avoid fire. we did refund 50% of your stay for your inconvience. we sincierly apologize for this.

"IF YOU DON'T ASK"

4
31/12/2015

You will never get it if you don't ask....with the excellent staff here all you have to do is ask and they will provide you with xtra towels pillows just ask...Good clean rooms, bathrooms are very clean as well as rest of hotel. Doing a remodel while there this last trip and it was not noisy at all. When the dust settles it should be amazing. Staff is amazing....and at your beck and call

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you for your time to do the survey. Nitesh Naik

"Clean and comfortable"

4
29/12/2015

Stayed here one night during a Clemson home game weekend. It was a little shabby, but clean and surprisingly comfortable. I would probably stay here again. It is close to everything and reasonably priced.

"Clean, comfortable, no frills."

3
17/12/2015

Stayed here during a Clemsom home game weekend. Fair price and much quieter than expected. Would stay here again. Nice breakfast selections and close to the lake. Good for families. King sized bed available...all non- smoking.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you very much for your review.

"Clemson Football game "

4
03/12/2015

This was a pleasant visit it was a pretty good price for the time that I needed ,the staff there was Awesome, they accommodated to all requests, when I go to another Clemson Football game, I will go to this Hotel, my 1st Choice!

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
THANK YOU VERY MUCH For your time to do the review. we hope to see you again if you aew in the area Nick G.M

"Business trip"

4
28/11/2015

I stay here several times for business. The cordiality of the staff, location, breakfast variety, clean bathroom and comfortable bed meet my needs. I recommend it to my clients every time they come to visit our factory.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you vey much for your time to give us feedback. also we appriciate for recommending our facility to your friends and family. hope to see you again if you are in the area, Nitesh Naik GM

"Nice and clean"

4
26/11/2015

I enjoyed my 2 day stay. The room was clean and the bed was comfortabke. Shower was hot. Nothing spectacular but certainly a nice place to stay while visiting Clemson. Publix across the street. Lots of nearby food.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you very much for your time to do the survey. we appriciate yor feedback. we will try and improve from each survey. Nitesh Naik G.M

"Worst Best Western I have stayed at"

1
18/11/2015

Why is this hotel getting one of the worst ratings I have ever given. Because it's 1 am in the morning as I am writing this. This is the second night in a row that it has been so noisy that I am unable to sleep. My room has a door that connects the room beside it, so common sense would tell you that the sound from each room will travel. Well how about the hotel staff use common sense and unless you are completely booked which out of sixty something rooms they may have ten guests tonight don't put someone right side beside when there is a giant hole connecting the two rooms. I am down here working we are sitting up a new retail store so 12 hours of lifting and walking and all I want to do is come back to my hotel and sleep, but since I can't it is very frustrating. I honestly want to just check out right now and sleep in my car if I had brought the SUV and not the sports car I probably would have already. I would change rooms but at 1 in the morning you just don't feel like getting dressed, packing all your things, moving rooms then unpacking all your things just to get up at six in the morning and do it all over.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Hello, Had we known that you are having noise issue, we would have certainly switched rooms the first night itself, we did not knew till we are reading the review. We do not know which room number you are staying. when we change the room carpet we will put a better sound insulation or put better padding but rooms next door is not something we can control. next time you do your reservations in any hotel please make sure you asked them at check in that your room is not adjoining. please call me directly if you need assistance with this particular incident. thanks Nitesh Naik General Manager

"Careful room choice important."

4
16/11/2015

When making reservations make sure you are aware of Jacuzzi rooms. They can be very noisy and shake the walls. Next time we will ask to be as far away from them as possible.The rooms are cozy and clean. And the breakfast choices very good. Attendant in the morning is very accommodating.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you very much for your time to review.

"Best Western for this western Upstate area"

4
04/11/2015

Booked hotel for hubby who was participating in a 3-day bike ride that started each day in Seneca. Needed a place close to the location (RAM Cat Alley which had a bunch of quaint places within a couple of miles). This was ideal since price was reasonable and included wifi and breakfast (though he has gluten/dairy allergies, Kevin - staff was nice on the phone to mention there were fruits and egg options though the waffles/breads/etc would not be good for him). Yet his room came with both mini-fridge and microwave which was perfect since he would have his own food supply. Room was large - 2 beds, spacious. Staff for check-in was friendly. Wished we knew in advance that the fitness center was not on-site though and he said the toilet seat which normally is held with two pins, was missing a pin when he first used it, which made the seat shift. Riding 200+ miles by the second day, apparently more than his own seat was fatigued and the toilet seat lost its second pin. He probably could have called for them to fix it but was exhausted and prepping for the 3rd day ride. Lots of restaurants within driving distance and even grocery store (Ingles) a few miles away. Didn't realize that Duke Energy's World of Energy is maybe 20 minutes away, incredible scenery of lake too.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you very much for your time to write review in detail, we will check all toilet seats bolts to make sure they are tight. if you can also suggest some gluten free diet we would surely add to our breakfast. Nick G.M

"Best Western Seneca"

5
24/10/2015

Hotel was very clean. Check in staff very friendly and helpful. The bed was moderately comfortable and the room smelled clean. The breakfast was enjoyable but did not have any sugar free syrup for the waffles.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you for your time to review our HOTEL, We will include sugar free syrup in our assortment going forward. we did not had any request prior to this review and never thought of that choice. thanks Nick G.M

"Excellent facility"

5
20/10/2015

The fastest and easiest check-in and check-out process I have ever had at any hotel. Great location, very clean room, comfortable. I would recommend this facility to anybody for any reason they need to stay the night.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thanks a lot for your review. we really appriciate your time to do this thanks Nitesh Naik General Manager

"This place could be nice with a few changes"

3
11/10/2015

We opened our door to our room and the musty, damp odor slapped us in the face. "Is this a smoking room?" I asked my husband. He told me the whole hotel was nonsmoking but the room smelled like someone had been smoking in it! The A/C unit was blasting damp air and everything felt boggy in the room. Not at all cozy. The bed was covered with two dingy, very worn sheets wrapped around the most disgusting blanket I had ever seen. I spent all night trying to keep it away from my face. I dislike hotel bedspreads but nasty sheets are no substitute for a duvet when you are paying over $200/night. The toiletries were in canisters hooked to the wall. Who even know what kind of shampoo or soap it is? The closet was a half rack by the door. The finishing touch, we couldn't get any of the the channels to work. In fairer there was a channel card listing all the channels and telling us that all Best Westerns are indivually owned and channels may vary from tv to tv and are only available on high def sets. There was a working mini fridge and microwav which was nice. Plenty of outlets to charge devices and a full length mirror. Free wifi. The owners of this hotel need to invest in duvets or new sheets and blankets. Even though the room was clean you charge too much to have toiletries on the wall and certain details just make people feel like a placei is dirty.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you very much for your time to do review. we will take your input and pass it on thanks NICK GENERAL MANAGER

"Not the Best for the Money in Seneca, SC"

3
06/10/2015

Prices were overpriced, due to all other hotels in the area being booked. Food offered at "Breakfast" consisted of pork and more pork, and pork sausage. Serve turkey, turkey sausage, turkey links. Error made at desk, locked out my bank account for 12 hours. Pool was NOT being maintained, was filthy, with lawn equipment broken or in the pool.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you very much for your time to complete your survey, we will try and see if we can add turkey as a option. pool was dirty because there was consistent rain and wind for 10 days prior to your arrival date, you would not be able to go in pool as it was raining consistently during your stay. Area hotel prices vary by demand and supply. thanks Nitesh Naik General Manager

"Best hotel to stay for the price"

5
04/10/2015

I always stay at this hotel when I visit Seneca, SC for my business. This is the best hotel to stay for the price. Breakfast and free WiFi is included in the rent. The location is very convenient. I would strongly recommend the hotel for any visitor to this area.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
Thank you very much for your time to do the review. we really appreciate your business. you bring us smile on our faces and always positive feedback to help improve our service. thanks NICK GENEREAL MANAGER

"Very good stay"

4
01/10/2015

I must say this is a good hotel, in a quiet location. I have no complaints about the room. Everything was working. The bathroom is clean, towels are good. This hotel is also good for budget, it will not break your wallet, and still quality. The staff is courteous and knows the area. Wifi is fast, no issues. I am not a fan of their breakfast though. Will return and recommend to friends and family.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thank you for your time to do review. we are trying to figure out what is the best breakfast assortments we can offer. we changed our coffee vendor changed our selection is changed as well. please let me know if you have a suggession. thanks

"It was okay for an overnighter."

4
25/09/2015

You get what you pay for. It wasn't bad, just not great. The room smelled musty but other than that, it was just okay. We had a bottom floor room and it wasn't noisy either. We missed the breakfast so we can't comment.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
thanks a lot for your time to write a review. we appriciate your feedback.

"Lousy Breakfast"

3
14/09/2015

Probably the worst continental breakfast I can remember. Poor selection and food was not fresh. Pastry was stale. Attendant dumped apples from a bag, dropped one on floor and none were washed after removal from bag. I could not eat the breakfast and coffee was terrible - weak. Rooms were ok. Prices were tripled for football game so could they have at least upgraded the breakfast for one day or at least used fresh items and brought in some decent coffee.

BESTWESTERNSENECA, General Manager at BEST WESTERN Executive Inn, responded to this review
we appreciate your feedback, we will upgrade our selection of breakfast items and change our selection of fruits. apples are prewashed as it says on the bag. we will include granola bar and different cereal brand thanks nitesh