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Best Western St. Francisville Hotel, Saint Francisville

4.5/5  - basé sur 259 notations.
6756 US Highway 61, 70775, Saint Francisville, United States - Ver el mapa

Los hoteles de Saint Francisville, Luisiana, son ampliamente conocidos por proporcionar la cálida hospitalidad sureña y por estar situados a poca distancia de atracciones como la plantación Myrtle's y la plantación Rosedown. En Saint Francisville, Luisiana, los hoteles gozan de una fantástica ubicación en una histórica ciudad con numerosas tiendas de antigüedades y negocios locales. La proximidad del rodeo estatal de Luisiana en Angola, celebrado en abril y octubre, le permitirá disfrutar de un cómodo acceso en auto desde nuestro hotel de Saint Francisville. Tanto si desea relajarse, acceder a la cultura local o asistir a un rodeo, disfrute de una amplia y elegante habitación y el servicio más cordial de la ciudad. Este hotel Best Western® de St. Francisville es el único de la ciudad perteneciente a una gran cadena y los huéspedes cuentan con nosotros para recibir el nivel que calidad y servicio que esperan encontrar durante su viaje. Las plantaciones rodean la zona y los recorridos históricos son una de las principales actividades para muchos de nuestros huéspedes. Los torneos de béisbol celebrados durante el verano atraen a un gran número de visitantes, mientras que el evento Audubon Pilgrimage cuenta con la presencia de numerosos habitantes locales y viajeros procedentes de todo el país. El río Mississippi es un imán para los amantes de las actividades al aire libre y muchos viajeros de negocios. Entre los huéspedes habituales de nuestro hotel de Saint Francisville se incluyen los empleados de Entergy, KPAC Papermill, las plantas energéticas y nucleares locales y numerosos trabajadores gubernamentales y militares. Aquí podrá encontrar una sala de juntas con aforo para entre 8 y 10 personas para su mayor comodidad. Estaremos encantadosde ayudarle a preparar su próxima reunión. Nuestro personal hará todo lo que esté en su mano para proporcionarle una estancia lo más fácil y agradable posible. Este hotel exclusivamente para no fumadores de Saint Francisville goza de una fantástica ubicación junto a restaurantes, empresas, plantaciones y la autopista 61. Entre nuestras instalaciones se incluyen un gimnasio y un centro de negocios, lo que le permitirá dedicarse a sus ejercicios o a sus actividades de negocios directamente después de disfrutar de un merecido descanso en su amplia habitación. Aquí podrá disfrutar también de un desayuno caliente continental gratuito con gofres, tocino, huevos, fruta, yogur, cereales, pasteles, jugos y café 100% Arabica. Reserve una de las apacibles habitaciones del Best Western® St. Francisville Hotel hoy mismo y prepárese para disfrutar de un fantástico viaje.

Best Western

St. Francisville Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 259 huéspedes
NOTA EMITIDA
Excelente
164
Muy bueno
70
Normal
14
Malo
5
Pésimo
6
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
21
De negocios De negocios
56
En familia En familia
80
En pareja En pareja
69
En solitario En solitario
19
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Very nice room"

5
09/06/2018

We had the pleasure of staying at this Best Western in St. Francisville, LA. This hotel is newer, very clean, friendly staff, & conveniently located. Nice supermarket next door, gas station, Pizza Hut carry out, Sonic & a McDonald's within walking distance. The room was large, clean and had comfortable beds. At this time, I'd recommend this hotel and give it an excellent rating.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to review your recent stay with us. We are so pleased to hear that your stay was exceptionally well. We strive very hard to provide not only clean, comfortable accommodations but also friendly, efficient customer service to all of our guest. We appreciate your business and look forward to seeing you again!

"Stay at best western"

2
31/05/2018

They let kids in the pool with out parents present. They allow kids to be dropped off at the pool to swim like it a community pool. And when I was there the kids just kept spitting in the pool. I pay way to much money not to be able to enjoy what I paid for

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to review your recent stay at our property. On behalf of my entire staff I would first like to apologize for you having to experience that. We do don't allow kids to be dropped off to swim nor do we advise parents to let their children swim unattended. That is a common problem that all hotels experience, especially during the summer. Any persons known to be trespassing on our property will be asked to leave first, then the proper authorities will be notified if they do not cooperate. With the above referenced incident that protocol was followed and the situation was handled. We appreciate your business and value your opinion on our services. Hopefully we will have another opportunity to provide you with the exceptional service that you deserve and that we work very hard to deliver to all of our guest.

"Another day on the road"

4
30/04/2018

This is a really nice motel. Clean right on the main road. Theirs a food store right next door and several places to eat like with in a block. Theirs a pizza hut right across the street, fuel stop vet, and more with in walking distance. The rooms are big, really clean quite A/C system. Lots of Hot water big bath room nice tall ceilings. For being on the main Hwy it's really quite. Staff here are really more than wanting to help you on stay, home away from home. Enjoy your stay, I know I will. Till next stop.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to leave a review on your recent stay with us. On behalf of my entire staff, we thank you for your kind words. We are beyond pleased to hear that your stay was exceptionally well. We strive hard to provide awesome customer service and a clean, comfortable stay for all of our guest. We appreciate your business and hope to have the opportunity to accommodate you again. Thanks

"A nice place"

4
25/04/2018

I Look for the BW brand now when ever we travel. This hotel was up to the standards of many of the others we have stayed at. But the staff was not as friendly as most of the others we have stayed at in the last few weeks. They could do better. One note, this visit was around the time of First Lady Barbara Bush's death and they had the flag out front at full staff. Only complaint we had with this hotel.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to provide feedback on your recent stay at our hotel. On behalf of our entire staff, I do apologize that you didn't feel the friendliness that our staff is know for during your stay. We strive daily to not only provide clean, comfortable accommodations but also friendly efficient customer service. We appreciate your business and hope to have another opportunity to provide your accommodations in the future. Thank You

"Best Western best hotel in St. Francisville, LA"

5
23/04/2018

Our stay was a great experience. The hotel had our group rooms ready when we arrived, the rooms were very clean, the beds were some of the most comfortable we've found in any hotels where we stayed. Breakfast was very good and everything was fresh. The breakfast area is a little small but it is very clean and well maintained by staff.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to review your recent stay at our hotel. We are pleased to hear that your stay went exceptionally well. Our guest satisfaction is the most important thing to our staff, so we are beyond pleased to hear that your experience was great! Thank you for your business and hopefully we will see you again. Thank You

"The best place to stay around St. Francisville."

5
18/04/2018

This is the place you want to stay if you are visiting the St. Francisville area. It is clean, very convenient and a friendly staff. I often work in the area and have stayed everywhere available and this is my first choice.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for the kind words. We are happy to hear that your stay was not only conveinent but comfortable. Our staff strives daily to provide the best accommodations for our guest. We appreciate your business and hope that you will always choose our hotel for the accommodations you need while visiting our town. Thank You

"Road Trip through"

5
04/04/2018

Spent 2 nights at the BW when we were passing through the area between Natchez, MS and NOLA. St. Francisville is a great community with several plantations in the area to visit. We stayed at BW after a previous trip 5 years earlier. The hotel staff members are very pleasant and helpful with dining recommendations. The hotel was comfortable, the room was clean,and we felt it was a value for our money. The breakfast area attendant was extremely busy with construction workers and spring break travelers. She did an awesome job keeping the food coming and keeping the breakfast area clean.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you so much for taking a moment to give feedback on your recent stay at our property. We strive daily to make sure our accommodations are clean, comfortable and safe, so we are pleased to hear that your stay went exceptionally well. We appreciate your business and hope to see you again soon.

"Weekend at the Audubon Pilgrimage in St. Francisville"

5
21/03/2018

Every March, the awesome town of St. Francisville puts on a show with Southern Homes, old plantation homes, gardens, and local folks dressed in period ware that is a definite to visit and enjoy. It runs from a Friday morning through Sunday afternoon on the designated weekend. Must See. The hotel is a perfect venue to enjoy all the beauty, restaurants, entertainment and sites. It is clean, well run, hospitable, and fairly priced. Breakfast is every morning from 6:30 - 9:30 with plenty to eat. Staff is very friendly and the owners are on site, approachable, and will assist with just about anything to make your stay comfortable and pleasant! Good property in town!

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay with us. We are pleased to hear that your stay was enjoyable! We strive to make every guest experience not only pleasant but memorable. We appreciate your business and hope to see you again next year. Thank You

"Clean hotel without personality"

3
20/03/2018

Clean hotel, no personality, bad linen, lots of synthetic odours. The kind of hotel you go because choices are limited, not the kind where you would spend your vacations not even few days. Rooms are spacious and clean, but the linen and the pillows are not very comfy. Strong odours of cleaners, enough to get headache.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to provide feedback on your recent stay with us. We strive daily to provide not only a clean and comfortable stay for all of our guest but also provide exceptional customer service. On behalf of our entire staff we do apologize that our accommodations were not satisfying to your needs. We do appreciate your business and wish we could have provided a better lodging experience for you. Thank You

"Clean, convenient, comfortable lodging"

4
16/03/2018

Stayed overnight during business trip. Clean, comfortable, and quiet. Full breakfast available in lobby. Microwave, coffee maker, and minifridge in room. Good location on main highway through town. No room service but near lots of fast food and restaurant options. Huge room. Bedding fresh, room tidy, Plenty of towels and toiletries provided. Front desk staff friendly and knowledgeable. Good choice for a quick overnight business trip.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you so much for your feedback on your recent stay. Your business is very important to us, so we are glad to hear that your stay was comfortable and satisfying. Hopefully we will have another opportunity to provide your accommodations if ever in our town. Thank You

"Wedding trip for a friend"

3
22/02/2018

Check in was quick and easy which was the 1st easy thing about the trip. The room was adequate and the beds comfortable. Cleanliness, especially along the wall and floors, was lacking. The bathroom floor next to the tub was nasty with fuzz and dirt and the same was true of the floor underneath the vanity. A pair of socks fell behind the drawer of the bottom drawer, requiring us to pull the drawer out...YUCK! the stuff there besides dust was filthy and having to kneel on the floor yielded less than a pleasant experience when seeing other foodstuff under the other furniture.. The breakfast was free but after looking, we went down the street instead. We did enjoy spending time with friends gathered from all over the US for the wedding but were shushed by the desk clerk until we threatened to be noisy until the elevator was fixed...the elevator only when it wasn't really busy! AND the clerk was able to get it to work again. I would not choose this establishment again unless it were a life and death need to be there.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to provide feedback of your recent stay at our property. I am so sorry to hear that your stay was anything less than exceptional. We strive very hard to provide a clean, comfortable stay for all of our guest, so it is very disappointing to hear that your room was not clean, our breakfast was not satisfying and their were mechanical issues with our elevator. On behalf of my entire staff, we do apologize for any inconvenience. We do wish we would have been notified of issues at the time and it would have been addressed immediately. Hopefully we will have another opportunity to provide the exceptional service you should have had. Thank You,

"Perfect"

5
07/02/2018

I stayed at this hotel for a few nights while in the area for work. It was perfect. The hotel is clean and comfortable, the location is convenient, and the people working at the hotel are great. I did have a little trouble with the wifi, but nothing major.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give us feedback on your recent stay at our property. We are so pleased to hear that our hotel exceeded your expectations. We strive to provide an exceptional experience for all of our guest. Thank you for your business and we hope to see you again! Thank You

"Bathroom unclean and after two tries still dirty"

1
29/01/2018

Bathroom had hair and dirt on floor. Reported it to the staff. On return it was still hair on floor. The hair was not in an in noticed area. By the door and bath tub. It would seem that after reporting the problem they would have paid extra attention

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for giving us feedback on your recent stay at our location. On behalf of my entire staff I do apologize for not exceeding your expectations. We strive to provide superior customer service and room accommodations for all of our guest so it is disheartening to hear your room accommodations were not up to par. Every report from our guest is taken seriously and corrected, so I am unsure to why this happened. As always we appreciate your business and hope to have an opportunity to serve you again. Thank you

"Long term visitor"

4
09/01/2018

Clean with friendly, helpful staff - especially Rick! Have stayed several nights each month for the past year and have been treated like family. Located close to good restaurant and grocery store within walking distance.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay at our property. It is always a pleasure to have you here with us and an incredible joy to hear that you are completely satisfied with your accommodations. We look forward to your next visit! Thank You

"comfortable / convient"

4
22/12/2017

this hotel in centrally located in ST. Francisville there are a number of restaurant's and grocery stores within walking distant of it. most of the staff are friendly and helpful. The breakfast has a wide Varity of things to choose from ( if your able to wait until it is placed out to eat ) the lobby is clean and the outside appearance

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Your feedback is important and appreciated. We are glad to hear that you had a pleasant experience here with us. Your satisfaction is our main priority. We hope that anytime you are visiting our beautiful town, that you will allow our hotel to provide your accommodations. We appreciate your business and hope to see you soon. Thanks

"Convenient Location"

4
13/12/2017

This Best Western was very convenient for us for our son's wedding at nearby Hemingbough. Rooms were clean and quiet. Staff was attentive and friendly. Breakfast was ok - could've used more options and better coffee. All in all, a good place to stay in St. Francisville. Worked out well for our group.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks for taking a moment to give us a review of your recent stay on our property. We are pleased to hear that our accommodations were satisfactory of your needs during your special occasion. We appreciate your business and hope that our hotel will be your first choice if you ever visit our town again. Thank you

"louisiana leisure"

5
22/11/2017

traveled to Louisiana for vacation and spent time in the northern and western areas. stayed here for 1 night. Wonderful staff, great property, all amenities were outstanding especially the wifi and fitness center. Hotel and staff should be cloned for all other hotels

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give a review of your stay with us. We are so pleased to hear that our services exceeded your expectations. We strive daily to make sure our property is clean and safe and our customer service is superior. We appreciate your business and loyalty to Best Western and hope to see you again. Thank you

"Post Prison Rodeo Stay"

5
01/11/2017

I brought my parents and nephew into town for the Prison Rodeo. We were wanting to find a place to stay in St. Francisville so we wouldn't have far to drive after the rodeo was over. This hotel is the only decent-looking hotel I could find when googling and we were so hoping it would be okay. I am so glad I made reservations here. It was a very nice hotel, very clean, and the staff was extremely nice. We plan to come back to the rodeo next year and will definitely try to get room here. You have to book early since it fills up quickly.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you so much for the kind words! Your feedback makes us smile, knowing that the hard work we put in daily is noticed. We are so glad to hear that your stay was clean and comfortable for your family. Your business is always appreciated and we hope to see you again. Thanks

"Only Hotel That Comes To Mind"

5
28/10/2017

I stay at this hotel once a month but have been after it first was built in the city and it has still maintained the same level of service and cleanliness. When I travel to St. Francisville once a month, no other hotel comes to mind. The staff are all friendly, the rooms are clean, and if there is ever any issue they never are disgruntled about helping you at all. Love it.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks so much for your kind words! We strive daily to provide great customer service and to maintain a clean, well kept property for our guest to enjoy. We appreciate your business and hope that Best Western will be your choice when visiting our beautiful town. Thanks

"Previous reviews: "Spot On!""

4
12/10/2017

Afraid this review amounts to nothing more than repetition. We had a comfortable 2-night stay in this hotel reminiscent of a Holiday Inn Express by design. So, if you're tired of climbing stairs at the local antebellum B&B's with creaky floors, sitting on old furniture, sleeping in narrow high canopied beds and paying half a king's ransom, this 6-year old place will fill the bill without breaking the bank. The king rooms are well equipped with refrigerator, microwave, flat-screened TV, work desk ( 3 plug ins for chargers etc), 2 comfortable chairs. As mentioned numerous times already, the bathrooms are large with walk-in shower. Rooms also have a padded luggage bench. Breakfast is pretty generic for this price of stay and includes the paper-thin crisp bacon, dry scrambled eggs & link sausage. Boiled eggs were also offered as was gravy but didn't see the biscuits. The coffee was weak. The breads, muffins, fruit & cereals were what you'd expect.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give a review on your recent stay with us. I'm glad to hear that your stay was comfortable and convenient. We strive very hard to maintain a clean, and safe property for our guest. We appreciate your business and hope to see you again soon. Thanks

"Check to verify cleanliness"

3
12/10/2017

Best Western is usually the best choice in St. Francisville. The Hotel Francisville is something out of a horror movie. Our most recent stay, however, was disappointing with cockroaches and mold in our BW hotel room. I am tempted to get a UV light for my hotel stays as the sheets did not smell that clean. The choice at this point is to stay at a B&B or in Baton Rouge and commute. I'd check the room b/f accepting it. Hopefully, BW will improve as it is normally a great place to stay and on of the best in St. Francisville.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to provide us with feedback from your recent stay with us. On behalf of our entire staff, I do apologize that your stay was not as satisfying as it should have been. We believe in providing exceptional customer service and a clean, safe place for our guest daily, so its very disappointing to hear the condition of the room you were in. I wish we had an opportunity to correct the situation before you departed but, because it was not reported we did not know of the issue. Hopefully, if you are in this area again we will have an opportunity to provide the exceptional accommodations you deserve. Thanks

"If in St. Francisville, stay here."

5
07/10/2017

Clean, comfortable, friendly place to stay. This the best option for staying in the Saint Francisville area. Very easy access from Highway 61. A good restaurant is across the street and a nice grocery store is adjacent.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks for the kind words regarding your recent stay with us. We are pleased to hear that your stay was clean, comfortable, and conveniently located for you. We appreciate your business and hope that you will come see us again soon! Thanks

"visit"

5
02/10/2017

very clean and had food and a market in walking distance, we went to the Angola Prison Rodeo and the Myrtle Plantation. The only thing i was dissapointed in was my husband was in from Afgaistan and the children and grandchildren had drove to visit, i had booked 4 rooms together by each other 2 months in advance and they put us on different floors, we wanted to be together

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment out of your time to give feedback on your recent stay with us. We do apologize that we were unable to accommodate the request you made which were very important. We try very hard to grant request as they come available, so I'm not exactly sure why you were put on different floors but I will be sure to check into it. Our #1 priority is to make sure our guest are provided with great customer service and an exceptional stay with us. We hope to have an opportunity to provide accommodations for you again in the future. Thank You

"Business Timber"

5
28/09/2017

This was a great place to stay The rooms were very clean and comfortable. The breakfast was great. The hotel was very clean. The staff was very friendly and helpful. The only problem is there are not good parking place if you have a trailer without taking up several parking space.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks for taking a moment to review your stay with us. We appreciate your kind words and we are happy to hear that your stay was enjoyable. We work very hard to make sure our guest accommodations and service are exceptional. We hope to see you again. Thank You

"St. Francisville BW"

4
24/09/2017

Very nice property. Louisiana taxes inflated the cost.. That was really the only negative on the trip. Overall the stay at the hotel was good. I believe that the tourist industry could do a better job in seeing to it that travelers are not penalized by excessive taxes.

"Good stay"

4
23/09/2017

Stayed three nights on a business trip. Room was clean,large and quiet. Breakfast was good. Staff was very friendly. BBQ place across the street is very good also. Will definitely stay again on a future trip.

"Great Hotel"

4
16/08/2017

This is a nice hotel with a great breakfast. The rooms are large and clean and neat. There is a great restaurant across the street. There is plenty of parking. The employees are friendly. Rooms have a desk and large bathroom with walk in shower which is large. I would stay here again.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give us feedback on your recent stay with us. We appreciate your kind words and most importantly we are glad to hear that we provided exceptional service and accommodations. We do appreciate your business and hope to see you again. Thank You

"Big Choice Mistake"

1
15/08/2017

Wouldn't stay again even if it was free. It was ridiculous that the problem be resolved or at least compensated for. If a small child had been in that room there was potential of a real disaster. The fact that one room was fine but two others were not shows that management needs to seriously step up their game.

BestWesternHotels, Corporate at Best Western St. Francisville Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"good clean place to stay"

5
14/08/2017

helpful staff, clean comfy room and great breakfast. Coffee 24/7 Overall enjoyed the stay, it's close to everything we wanted to do, and really enjoyed our stay. Close to great places to get a quick bit and maybe a drink

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, We are pleased to hear that your accommodations were not only satisfying but also convenient to where you wanted to visit. As always we appreciate your business and hope to see you again Thanks

"Best Ever!"

5
07/08/2017

This was a wonderful hotel--and so reasonable. Probably best Best Western ever! Staff so friendly and helpful. Room so very nice. Breakfast was absolutely delicious and not only hot, but so many options! Be sure to visit the historic district and beautiful plantations!

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks for the feedback on your stay with us. We appreciate not only your business but also your kind words. We strive to give each and every guest a positive memorable experience. We are glad to hear you enjoyed and hope to see you back soon. Thank you

"Love this place!"

5
02/08/2017

Love this place! We travel to st. Francisville a few times a year to visit family and as not to intrude on their homes, the Best Western is best place to stay. We love the breakfast and the location! It's located close to everything.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks for taking a moment to give us feedback on your stay here at Best Western. We are so pleased to hear that you are completely satisfied with the accommodations we provide. We greatly appreciate your business and hope that you will always choose Best Western St.Francisville Hotel when you are visiting our town. Thank You

"Consistently great experience"

5
24/07/2017

Fourth visit to this hotel and the sty is consistently good. Clean rooms, quiet floors, ample breakfast, pleasant staff; I couldn't ask for better value or service. Looking forward to returning again.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello Valued Guest, Thank you for taking a moment to provide feedback on your recent stay with us. It is always pleasing to hear that we have provided an exceptional experience for our guest. We strive to maintain a clean, safe property and to provide the very best of service. We appreciate your business and hope to see you again soon. Thank You

"good hotel with average service"

4
22/07/2017

When we arrived, there was noone at the desk and we rang the bell for service and it was at least 5 minutes before someone showed up to check us in. I've never had that happen before. The bed was so high off the ground that it was hard to get into bed. The mattress also sank in a little making it where my spouse and I could feel each others movements, especially if one of us had to get up. The room was very nice though and had lots of room to move around and store luggage. The walk in shower was very nice and the temperature and pressure of the water was excellent. At breakfast the omelets were delicious. It was a nice addition to breakfast after staying in hotels for 2 weeks and having much the same choices every day.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello Valued Guest, I would like to thank you for taking a moment to provide feedback on your recent stay with us. We appreciate all feedback, so we can know what our guest likes and dislikes are about or property and service. On behalf of my entire team, I do apologize that we did not exceed your expectations. Although our Front Desk Representatives are posted to provide services for all guest coming in and out of the hotel, sometimes FD staff has to leave to assist other guest, make safety checks of the property or even communicate with other staff to assure smooth operations. Nevertheless, we do apologize that you were not immediately assisted. We are glad to hear that you were not completely dissatisfied with your accommodations and hope to have another opportunity to serve you. Thank You

"Awesome stay!"

5
11/07/2017

Very comfortable, friendly, had everything we needed!! We were in town visiting friends and we loved this stay. The breakfast had way more than most breakfasts do. The rooms were spacious and the beds were very cozy.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you so much for taking a moment to provide feedback on your recent stay with us. We are pleased to hear that your stay was comfortable and convenient. As always we appreciate your business and hope to see you again. Thank You

"Very clean"

5
09/07/2017

Friendly staff, very clean. Best Western is in a great location. This is my 3rd stay here and will definitely stay here in the future. They have a nice clean outdoor pool and are located across from a great restaurant.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to provide feedback on your stay with us. We appreciate your business so much and is pleased to hear that you have enjoyed your stays with us thus far. Our entire staff strive hard to make sure our guest has a positive memorable experience. Hopefully we will see you soon. Thanks

"Long Term stay"

5
06/07/2017

Very Nice place to stay for long term ! Very friendly and supportive staff. Clean and nice Hotel overall. Cleaning service is very attentive and rooms are cleaned nicely . My company stays here quite often and have always been very satisfied.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, We are very pleased to hear that your accommodations so far has been satisfying. Whether you're staying one night or multiple nights we strive to provide all of our customers with an awesome experience. If there is anything we can do to enhance your experience, please do not hesitate to let us know. Thank you for your business. Thanks

"Plantation Tripping"

4
02/07/2017

Overall experience with this best western good .Stayed there before on another plantation road trip.Newer hotel. Good eats across street.(FRANCIS) several plantations close by that are worth going to ,including the Audubon.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks for providing a review of your recent stay with us. We are pleased to hear that your overall experience was satisfying. We strive to provide an exceptional experience when staying with us and hope that you will allow us another opportunity to provide your accommodations if ever needed. Thank YOU

"BW St. Francisville"

4
24/06/2017

Fairly new hotel, nicely kept. Breakfast was marginal. Room was clean and modern. Internet worked fine. Really liked the roomy walk-in shower. Bed was comfortable and room was quiet. Didn't hear traffic even though the hotel is close to the highway.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thanks for providing feedback on your recent stay with us. We sincerely appreciate your business and is pleased to know that your stay was enjoyable. It is our priority to make sure our guest have a great stay! Hopefully we will have an opportunity to provide accommodations for you again in the future. Thank You

"Great stay"

5
17/06/2017

Hotel looked (and is) new. It showed. Wonderful amenities. Friendly staff. Breakfast was top of the line. Close to Rosedown Plantation, and very close to historic downtown. We loved our stay there. Will stay there again if we are that way.

","

1
13/06/2017

Low on hotel staff, we were with a group and couldn't give us an early check in due to lack of cleaning staff, hotel common areas dirty. Could not give us 2 extra pillows. Elevators were filthy. Pillows were horrible.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay at our property. On behalf of our entire team,I would like to apologize for your uncomfortable experience at our hotel. One of our hotels greatest attributes is being clean and comfortable. Unfortunately due to high traffic during check in times, our common area and elevator may become a tad bit dirty , but it is usually promptly cleaned once the area is cleared. My staff and I take pride in making sure every guest receives prompt and efficient customer service and clean, comfortable accommodations while here. We value you as a guest and sincerely apologize for not delivering that experience for you. If ever in our town again, we hope you will allow us the opportunity to provide the exceptional experience that we guarantee and you deserve. Thank You

"Average"

3
13/06/2017

Accommodations were average. Television inoperable, moved to another room. Other room's door latch inoperable. The facility smelled musty but that very well be nothing more than the climate in South Louisiana.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for giving us feedback on your recent stay at our hotel. Our staff strive to make sure every guest has a memorable positive experience while staying with us, so it saddens me to hear that your accommodations were just average. On behalf of my entire team I do apologize for the small inconvenience you may have experienced while here and hope you will allow us to provide the exceptional accommodations you deserve on your next visit to our beautiful town. Thank you for your business. Sincerely

"1 night stay"

4
01/05/2017

was a nice place look new, NO SMOKING ,very over priced 1room 2 beds 153.67 w/discount a night .is NOT short person friendly im 5'1" the bathroom sink hit me at my breast very hard to wash face lol...need a step stool to get in the bed the platform was so high but very comfortable once i got up there had mirco,freg,desk ,table chair tv Had a Hot breakfast Biscuits ,gravy.real thick and had a hair in it so i did not eat, had eggs pancakes,cereal coffe juice ect will not stay here again

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give us feedback on your recent stay. Our staff strive to provide exceptional customer service and a clean comfortable stay for our guest so it saddens me to hear that your stay was not comfortable.on behalf of our entire team i sincerely apologize that your stay was anything less than exceptional. Hopefully we will have an opportunity to provide accommodations for you again in the future. Thank you

"Fun with large group"

4
24/04/2017

The facility was pretty nice. Looked to be fairly new. Everything worked in our room. We booked a rollaway and was surprised to see final bill of $20 per night. Definitely not worth that! I would most likely stay there again though.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for being our guest! Your business is greatly appreciated. We appreciate you taking a moment to give feedback on your recent stay with us. We are very pleased to hear that your stay went exceptionally well and hope to see you again.

"Great Place To Stay"

4
16/04/2017

This BW is well-located right on the edge of town, close to a number of restaurants. The room was comfortable, clean, and reasonably priced. We've had problems in the past with BW locations since check in can be 3 or 4 PM. Here, it was 3. We arrived about noon. They were able to get us into a room in about 10 minutes. Breakfast was bleh. Lots of choices, all of them grim, especially since this is the south, where breakfast is a big deal. No biggie - we found a close by restaurant and ate there. The other issue was pillows - lots of them, all of them flat. Odd. Otherwise, this is a great choice.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give us feedback from your recent stay with us. We are pleased to hear that your room was clean, comfortable and reasonably priced. Its unfortunate that you were not satisfied with our large variety breakfast buffett or our pillows because we go above and beyond standard requirements to ensure there is something for everyone but your suggestions are always welcomed. We appreciate your business and hope to ser you again

"Great place to stay!! EXCELLENT!!"

5
10/04/2017

We were in town for a baseball tournament for my gsons. The location to the park and local restraunts, grocery stores, gas stations, etc. was EXCELLENT!! Rooms were spacious, very clean and well maintained. Beds and pillows were plentiful and really comfortable. We would absolutely stay there again with no hesitation.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay with us! We are so pleased to hear that your stay was exceptionally well, and hope to see you again if ever visiting our beautiful town. We appreciate your business and hope to see you soon.

"Best Hotel in Saint Francisville"

5
25/03/2017

Great location in Saint Francisville. Convenient to nearby sights--plantation homes, gardens, shopping. Clean, quiet, comfortable rooms. A good breakfast with a wide selection of food. Friendly, helpful staff.

Hotel19107, Front Office Manager at Best Western St. Francisville Hotel, responded to this review
Hello, Thank you so much for taking the time to provide feedback on your recent stay with us. We are so pleased to know that your accommodations were exceptional, not to mention conveniently located to the nearby sights and restaurants. We hope that if you are ever in our area, you will allow us an opportunity to serve you again. Thanks

"Great restful location!"

5
23/03/2017

I so appreciate this hotel. It is near to good restaurants and other area amenities. My stay in St. Francisville was extremely pleasant and I would not hesitate to come here again. it's also wonderful to have breakfast included. In room internet was very helpful, but appreciated that I could use a printer for guests to print out an important document. Everything was thought of...made the stay of my group very pleasant.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks so much for the kind words! We truly appreciate your business and is so pleased to know that your stay was pleasant. We work hard to provide clean, comfortable accommodations for our guest. If at any time you are looking to stay in our beautiful town, please don't hesitate to come see us. Thanks

"I would return"

4
13/03/2017

Overall, great experience and close to local attractions. Very clean room and comfortable bed. Hotel staff are very friendly and helpful. We booked reservations for 2 rooms but our friends could not make it the first night and they were accommodating not charging us for that night even though we did not cancel until arrival evening.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent visit with us. We appreciate your kind words and your business. We are so pleased to hear that your overall experience was great and if their is anything we could do to improve, please let us know. We look forward to seeing you again Thanks

"No Complaints, As Always"

5
05/03/2017

As always, I thoroughly enjoyed my stay at this hotel and look forward to when I come back again on next month (if a room is available). The hotel staff is friendly, the overall appearance of the hotel both on the outside and inside is very clean and there is little to no loud noise throughout the day or night even while resting near a busy highway. No complaints here.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent experience with us. We deeply appreciate your kind words and as always appreciate your business. We strive to provide all of our guest with superior customer service and a positive memorable experience, so its a wonderful feeling to know that your experience is exceptional. As always we look forward to seeing you again.

"Not bad"

4
20/11/2016

I stayed here the past week on my business travels. The hotel was conveniently located very close to our client. However, they only let us stayed two nights due to some overbooked bs. I won't accept that. What we do for communities in the places we go is unnoticed and goes without thanks. Everyone should get in their knees and show us more for our services. We help maintain your electricity, you miserable sots! I won't suffer this inslolence any longer(fist pounding the bar table) Anyways, there is a decent restaurant located across the highway and they have hot waittresses. I'm done here. Boom!

"Stayed for LSU game, book early"

4
09/11/2016

We had a queen double and the room was comfy and we enjoyed our stay. we had the breakfast, so nice go down and have a real hearty breakfast which consisted of a meat, eggs, potato casserole, pastries, biscuits, fruit, yogurt, milk and cereals and juices. Oatmeal and grits were available, as was sausage gravy. The make them yourself pancakes and waffles were really good. The breakfast staff that Sunday morning was great, the woman preparing all the food was very efficient and did a good job. The hotel staff was very helpful, when we needed extra towels it was seen to and our room was prepared in a timely manner. There is a high scale grocery store right next to the hotel and we enjoyed walking next door for snacks. There are a few close by restaurants across the street. We walked there but be careful of the 4 lane highway, there is a stop light right by the hotel but the city really needs to put in a crosswalk with a button to push to gain walkway across the street.

"HOME FLOOD STAY"

5
03/11/2016

Excellent hotel. Staff was very friendly and helpful. Very clean. We would recommend this hotel to all of our friends and family. This hotel made us feel like we were at our own home. The room service staff would come around everyday to clean the rooms very well. Very nice breakfast every morning. The reason for our stay at this hotel was because my home flooded. We had to move out of the house while it was being remodeled. We were so fortunate that we didn't have to travel so far to find somewhere to stay. This was the best choice ever.

"Well Located"

4
16/10/2016

There aren't many options in this area. Everything about the hotel was fine. The price was a bit high but given there are so few choices I understand why. The only real complaint was the bed. The service is excellent the rest is what you expect from a BW.

"Best Hotel in Saint Francisville"

5
12/10/2016

The staff was friendly and outgoing. The room was clean and the bed was comfortable. The breakfast that was included was warm and delicious - eggs, waffles, pancakes, ham, sausage, potatoes, fruit, yogurt and more.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for taking a moment to give feedback on your recent stay here with us in St.Francisville. We appreciate your kind words. Our ultimate goal is to provide not only clean, safe and comfortable accommodations but to also give excellent customer service to our guest. We hope your experience with us was so exceptional that you would not only come back to see us but also recommend a friend. We appreciate your business and hope to see you soon. Thank You

"Nicest in town"

4
10/10/2016

This is a relatively new motel located in downtown St. Francisville. It is near a few good restaurants. It is modern decor and is easy access in and out. The motel staff is friendly and helpful. Has a decent breakfast in the mornings.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay with us. We are pleased to hear that not only are we conveniently located in St.Francisville but also that we provided exceptional customer service. If ever in our area with the need of clean comfortable accommodations, please feel free to give us a call or drop in. Thanks

"Nice hotel"

4
26/09/2016

Stayed here for one night. Nice hotel with easy access on and off highway 61. Room was very nice but would have preferred coffee machine being located out of the bathroom. Staff was friendly. Ok continental breakfast. Eggs were cold when we ate at 9 am. Breakfast is over at 9:30 so might have been hotter earlier.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We appreciate you for taking a moment to give a review about your stay with us. We are pleased to hear that you enjoyed your stay and everything was conveniently located for you. Our ultimate goal is to provide excellent customer service and a memorable experience for every guest. We do apologize for the areas that were not so satisfying but we will do our best to improve. Thank you, for your business.

"Nice and easy access to the hotel"

4
25/09/2016

The hotel is located at the entrance to city St Francisville at the HWY 61. The check in was fast and easy. The hotel is a typical business hotel for people working in this area. Restaurants are close to the hotel.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for taking a moment to give feedback on your recent stay with us in St.Francisville. We are pleased to hear that your experience was exceptional and convenient. Please keep us in mind whenever you are visiting our area. Thank you for your business Thank you

"Typical Best Western"

4
21/09/2016

I stayed here for nearly a month while working in the area. It is a typical Best Western. Beds and pillows are very comfortable.There was a microwave & frig. Unfortunately this hotel fails on maid service. I only asked for service every few days since I was staying for an extended period. When I had maid service it was a disappointment - she didn't vacumn, clean the toilet or leave new paper tablets or pen. Also the laundry area didn't seem to be cleaned - everytime I used it it was dirty. The breakfast was a little skimpy and not very hot. Didn't seem that servering tray for the warm items was working. The waitress in the food area was very nice and worked very hard. Front desk staff was great. Location was good for me. Elevator was broken three times during my month stay.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment out of your busy schedule to provide feedback on your recent extended stay with us. Our ultimate goal is to provide clean and comfortable accommodations, and superior customer service to all of our guest. I would like to apologize on behalf of my staff whom did not provide superior housekeeping services during your stay and also for our breakfast not being satisfying. Hopefully we will have an opportunity to provide future accommodations for you and make the experience more enjoyable. Thank you for your business. Warmest regards,

"Nicest place in town"

3
08/09/2016

Compared to what I've seen, it's the nicest place in town. Rooms are clean and comfortable. Nice fitness center. Good pool. Nice grocery store right next door. Negatives: no hot tub, breakfast was late everyday. Elevator was broke down 3 of my 5 day stay and I was on the 3rd floor. All the restaurants are m the other side of a busy 4-lane road with no crosswalks.

"Excellent hotel with very limited choices!"

5
25/08/2016

The staff & other occupants were very friendly. Our rooms were excellent and very clean. We enjoyed our night with comfy beds. The breakfast was a typical included meal with the area to eat in very clean & well stocked. Would stay at this nice location again when I am in this area! We visited the Rosedown plantation & ate dinner at the restaurant across the street. Delicious!

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank You for the positive feedback on your recent stay with us. We are pleased to hear that your stay went exceptionally well. Your business is very important to us and we look forward to seeing you again. Thanks

"Nice stay"

5
21/08/2016

Nice hotel very near the center of town. Easy to get to and also an easy drive to the historic areas of St Francisville and nearby plantations. Also, the included breakfast at this hotel was great! Far beyond what I expected. They have make your own waffles and pancakes! We enjoyed our stay. This hotel is a great value.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We appreciate your kind words in regards to your recent stay with us at the Best Western Hotel of St.Francisville. We are so pleased to hear that you were satisfied with your accommodations and enjoyed our complimentary breakfast. Hopefully the next time you visit our beautiful small town, you will allow us to accommodate you again! Thanks

"Best Western St Francisville get an A+"

5
08/08/2016

The rooms were very comfortable and the service was wonderful. Everyone was extremely helpful in every way. The location was also very easy to access. I would absolutely stay again at this hotel. The breakfast bar was very neat and had very good food. This was a plus to be able to eat free in the hotel.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment out of your busy schedule to write a review on your recent stay with us at the Best Western in St.Francisville. We appreciate your business and your kind words. We are pleased to hear that your stay went exceptionally well and hope to provide you with future accommodations. Thanks

"1st Best Western visit - good experience"

4
03/08/2016

This was my first ever visit to a Best Western and I was pleasantly surprised. The hotel looks new. Check in was very smooth and easy. The lobby was neat and clean and up to date. Our room was spacious for 3 people with 2 beds and an adequate sized bathroom. The free breakfast wasn't very good. The hot choices were few and didn't taste very good but the eating area was very clean and orderly. This hotel is across the street from a great restaurant The Francis. Overall we had a good stay at this Best Western.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give us feedback on your recent stay with us. Although we are pleased to hear that your overall stay was good, we would have loved to hear it was great! We are sorry to hear that you were not pleased with our complimentary breakfast but we do our best to make sure we have a variety of good food available for our guest. If ever in our area again, please be sure to visit us again. Thanks

"Dirty bathroom floor and bugs in bathroom"

2
01/08/2016

Not even 0.5 stars! Room was ok, but bed pillows lumpy. Bathroom floor was sticky and dirty. Maid came in to clean the room for second day stay, removed towels and moved coffee carafe to the bathroom counter and never came back. Had to call at 5pm to have someone come back to finish cleaning room. Bugs flying around bathroom where they were more prevalent, but did find one in main bedroom.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment out of your time to give us feedback on your recent stay here at the Best Western St.Francisville Hotel. Your feedback is very important to us because it gives us the motivation to recognize and correct problems and concerns. On behalf of the entire team here, I would like to offer you a sincere apology for not providing exceptional service to you during your stay. We strive to provide not only clean and comfortable accommodations to each and every guest but also exceptional customer service. I am not sure when or how the ball was dropped, but I wish I was notified of any inconvenience you were experiencing while you where here, so I may have had an opportunity to correct these mishaps at that moment to make your stay here more pleasant. Perhaps in the future we will have an opportunity to create a better experience for you. Once again I do apologize and thank you for your business. Thank You

"Best Hotel in the Area"

5
28/07/2016

My family loved this hotel. It was so clean and new, and the rooms were great. The staff was friendly and my family thought the breakfast was the best hotel breakfast they ever had. We'll be back. This is a hidden gem.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you so much for taking a moment to give your feedback on your recent stay with us. We appreciate your kind words and is pleased to hear that your accommodations were exceptional. On behalf of entire team, we would like to thank you for your business and hope to see you again! Thank you,

"Still Great!"

5
23/07/2016

It'd been a year since I last stayed at this hotel and returning a year later it was still great. Very clean, helpful and professional staff, and great price! Only issue I ran into was the tub stopper would not stay open while I attempted to utilize the shower. I had to reach down and lift it myself at times to avoid the water pooling in the tub. I did not have time to report it though before I left but had I done it I'm sure they would have resolved it for me by offering another room. I travel to this area once a month and no other hotel comes to mind. I will def be back!

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Thank You!

"Still Great!"

5
23/07/2016

It'd been a year since I last needed to travel in this area and upon returning it was the first hotel I thought of and it did not disappoint. Still very clean, still very welcoming and helpful staff, internet still pretty fast and room was excellent. Only issue I had was my tub stopper would not stay up when the shower was running. I had to keep doing it myself. I did not have time to report it before I left though. Other than that, I would and will def be back again! Highly recommend.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you so much for taking a moment to leave a review of your overall stay with us at the Best Western Hotel of St.Francisville. We are glad that your overall stay went well. We encourage you to notify us of any inconvenience you may experience while with us, so it may be handled accordingly. But as always we are grateful for your business and hope to see you again. Thank You

"Nice staff and great facilities"

5
11/07/2016

The rooms were above average and the guy at the front desk was polite and helpful. The exercise room was well equipped and air conditioned. Parking was easy and there were food options close by. Great stay. St Francisville is a beautiful place to visit.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank You for providing feedback on your recent stay with us at the Best Western Hotel in St.Francisville. On behalf of the entire BW staff we would like to thank you for your kind words. We strive daily to provide each and every guest with exceptional service and value for your money. We are glad that your expectations were met or even exceeded. Hopefully we will have an opportunity to accommodate you again. Thank you

"Clean and modern"

5
09/07/2016

I love old things but I like to sleep and bathe in things a bit more modern. The best western is not the ritz by any means but compared to other accommodations of the area it is the most modern, clean, free breakfast and conveniently located next to the new market and across the street from the Francis restaurant and bar. Right off the highway makes it easy to find and access.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for taking a moment of your time to leave feedback on your recent stay here at the Best Western St.Francisville Hotel. Your kind words are appreciated and encourages our staff to continue to give excellent customer service and provide clean and comfortable accommodations while visiting our town. Hope to see you again. Thanks

"Ok, but not great."

4
09/07/2016

Air conditioning rattled, was offered another room, however, there were four women in our party and it was too much trouble to move. Was told it would be looked at by the end of the day, it wasn't. Lobby floors were extremely dirty, did not think they were swept the whole time we were there coffee spills were on the floor. Overheard other guests complaining about bugs in their room. Breakfast was nice enough.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to leave feedback of your recent stay with us. We appreciate your opinion as well as your business. On behalf of our staff we sincerely apologize for not exceeding your expectations during your stay. We strive hard to provide clean, comfortable and safe accommodations to all of our guest. If giving the opportunity to provide that experience, we would gladly do so. Thank You

"A family and school reunion week"

5
30/06/2016

Well, folks the front desk is one awesome staff I ever communicated with. Ethan and I enjoyed our week here at the hotel. We swam and enjoyed the fitness room. I did it once my son did it twice and my daughter did it once. I swam the most. I just love the sun and pool time. They have gas stains across the street a Mexican restaurant, the Franis (big one), the Franis smokehouse (the little one next to it). The sonic, church chicken and McDonald's on that same side but little further down from Exxon gas station we ate at them all except church chicken, The Francis and Francis smokehouse. We didn't go the the big the Francis. We didn't have time to try that place out. I hope this helps y'all. There is a kayak place to do as well as walking/biking trails to see a waterfall off Anglos road (hwy 66) I think is called. You can find the kayak place in the blue binder they provide in the rooms. This place is quite and friendly. You will enjoy your stay.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you so much for taking a moment to give us feedback on your recent stay with us. We are so pleased to hear that you enjoyed your stay and we met your expectations with our accommodations. Your satisfaction is our number one priority! We hope to see you and your family again, if you visit our beautiful town. Thanks

"Great hotel "

5
22/06/2016

This hotel is clean, quiet and comfy. The bed is the best! The front desk Staff is friendly. There are restaurants within walking distance. Great place to stay. Free breakfast and reasonable rates. Would stay there again. Don't miss this gem.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for your kind words, You satisfaction is the most import to us. We are pleased to hear the your expectations were met and hope to see you again. Thanks

"An Enjoyable Stay"

4
19/06/2016

Hotel is an older hotel but is in nice condition. I would stay again. Hotel was clean. Bed extremely comfortable. One of oldest towns in Lousianna. Suggest visit to Rosedown Plantation about 3 miles away. Top notch supermarket adjacent to hotel. I would stay again at this hotel.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We appreciate you taking a moment to give us feedback in regards to your recent stay with us at the Best Western Hotel in St.Francisville. We are extremely thankful for your business and pleased to hear your accommodations were clean and comfortable. Hopefully the next time you are in our town, you will stay with us again. Thank You

"Clean and comfortable "

4
12/06/2016

We felt good about booking with BW because it had a good rating. The ratings have proven correct. Our room is clean and the beds are comfy. Each bed had 4 pillows and clean, crisp linens. There is a microwave, a certified clean remote and flat screen TV. The fridge didn't seem to be working. There is a decent size bench for suitcases. There is a wall thermostat to control the room temperature. The bathroom had a good size vanity to accommodate toiletries for our family of four. However, there were only 3 towels. I see this too often and I don't understand why a room with 2 queen beds would be shorted a bath towel. We are also happy that there is a laundry room on the main floor to get some laundry done on our long road trip. All this for around $100/night, a great value for travelers on a budget. We recommend this BW.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, On behalf of our entire team at the Best Western Hotel of St Francisville, we would like to thank you for staying with us during your recent visit to the St.Francisville area. We are pleased to hear that your expectations were exceeded and hope that you will choose us again for your future lodging needs. Your business is greatly appreciated!

"good price/value. Quiet."

4
29/05/2016

clean, quiet. Two good restaurants just accross the street (mexican and Smokehouse) however, you need to go by car as crossing the street by foot is too dangerous. Supermarket just next to the hotel. Microwave in the room.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for the feedback on your recent stay with us. We are pleased to hear that you were satisfied with your accommodations while visiting our town. Thank you for your business and hopefully we will see you again. Thanks

"Usual BW standard. Some nice touches and some needing improvement."

4
21/05/2016

Modern 3 level hotel on the highway. Enjoyed the room and the quality TV picture. Several healthy breakfast choices....mixed fruit and plain yogurt. Unfortunately they did not have all choices available the second morning. Our room had some lighting issues which were corrected. Did not appreciate the cleaning of the foyer floor with strong chemicals whilst I was having breakfast. Also noticed the swimming pool had algae on the sides. Overall though I would stay here again.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay with us. We acknowledge and correct any issues under our control to make sure your stay is pleasant and worry free. We do apologize that you were not completely satisfied with your stay and hope that we will have a chance to provide exceptional accommodations in the near future.

"Nicest Best Western I ever stayed in! Best breakfast on my trip!"

5
18/05/2016

I used to travel a lot and stayed in Best Western hotels across the south--this one was by far the nicest Best Western I ever stayed in and their breakfast was the best, most gourmet of all the hotels my family stayed in between Missouri and Pensecola, Fl! I would highly reccommend this Best Western hotel!!! Also, there is a great pizza place not far away called Sonny's Pizza.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay with us at the Best Western Hotel in St.Francisville La. On behalf of our entire staff, we thank you for allowing us to provide our outstanding service to you and hope you will return to us. Thanks

"Enjoyable stay in St. Francisville"

5
16/05/2016

My wife and I were attending an event at Angola Prison. We enjoyed our 2 night stay. The staff was friendly and helpful. Our room was clean and quiet.The breakfast area is a bit small. We will be staying at this Best Western again.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We are thankful you decided to stay with us while visiting the Angola Prison. Your feedback is important to us and we appreciate your kind words. Our entire staff works hard to provide great customer service and a safe, clean place for you to stay while visiting our town. Thank you for your business and we hope to see you back soon.

"Comfortable beds and pillows"

5
11/05/2016

Best Western always has the most comfortable beds and pillows. I never want to get out of bed. Always clean rooms and lobbies, etc. Breakfast was awesome. My only complaint was that there was no tub. When I go on a getaway, I like to relax in a hot tub.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for your feedback on your stay with us. We appreciate your kind words. In the future if you decide to stay with us, be sure to book a room with 2 queen beds so you can enjoy a relaxing bath. We also offer a king room with a large Jacuzzi tub that may be to your liking! Either way we are here to make sure your stay is enjoyable. Thank You

"Enjoyed our stay"

5
10/05/2016

Clean comfortable rooms. Good location. Friendly staff. Breakfast was good. Would stay here again. Pool and exercise room was a nice bonus. I will be booking another room the next time I'm in town visiting.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hi, Thank you so much for your kind feedback. We are more than pleased to know that your stay with us was a pleasant one. We look forward to seeing you again and thank you again for your business.

"Huge Reward in a Small Town"

5
03/05/2016

Best Western was great from the rooms to the staff. The rooms were very clean. The breakfast was good. Huge variety of things to eat. They pointed us to a great restaurant in New Roads for dinner were the food was SUPERB!!!!

"Still great"

5
30/04/2016

We stayed here three years ago and this time our stay was just as good as the first. So glad to see that the quality is still there- clean, comfortable, and helpful staff. The breakfast was good and plentiful. This is where we will stay when we're in St.Francisville.

"Great place with one small exception. "

4
24/04/2016

We just left the best Western in St. Francisville. What a nice new hotel in a great little town. My only suggestion for improvement would be to buy some decent paper plates for breakfast. Currently they're putting out a flimsy, cheap paper plate and it's all you can do to get your breakfast to the table. Other than that small thing I'd recommend it highly.

"Modern, clean and very comfortable"

4
20/04/2016

The hotel was very good, with modern finishes, and was very comfortable and spacious. The hotel is next to the Audobon Market, so very convienient for stocking up on supplies. Also close to restaurants.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We are glad to hear that your stay with us was not only enjoyable but also convenient. We work very hard to make sure every guest receive superior customer service and their accommodations are comfortable. Thank You

"Good place for a short stay."

5
14/04/2016

Played Golf at The Bluffs.....The Best Western was a excellent place to stay. The price was right, the rooms very clean, close to the Bluffs, Folk at the Hotel were very nice. We will make another trip to the Bluffs this year and The Best Western will be the place to stay.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
HELLO, Thanks for taking a moment to give feedback on your recent stay with our hotel. We are pleased to hear that your accommodations were pleasant and you will consider staying with us again. Thank you for your business, and we hope to see you again. Thanks

"WOW!"

5
07/04/2016

Wonderful hotel! Super clean, comfortable bed and room, great breakfast, kind staff, perfect location, inexpensive. We could not have been happier! Just wish we could have stayed the week instead of just one night! Super quiet, too! Oh, and fabulous restaurant right across the street!!!

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, So happy to hear the joy in your words as you speak of your stay at the Best Western Hotel of St.Francisville. We are extremely pleased to have an opportunity to service you and your family while visiting our town. We work hard to make sure you have a memorable, and positive experience with us. If ever in our area, please do not hesitate to call or stop by for accommodations. Thank You

"Value Option"

5
04/04/2016

This hotel offers an excellent product for the money.It is not a luxury property but it is first class. We especially appreciated the pool and the included breakfast. The hotel is clean and the staff is helpful and friendly. I think that it is an especially good place for families.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Good Evening, Thank you for taking a moment to give feedback on your stay with us. We are pleased to hear that your experience was exceptional. We work hard to provide excellent customer service and a clean safe place for our guest and their families while visiting our town. We hope to see you again. Thanks

"Outstanding Hotel"

5
01/04/2016

Reserved online and had no problems. fast and easy check in March 22 2016. Was given room 323. King room very clean and everything looked new. Bed was pillow-top and five great pillows, we slept like a baby. The room had a nice fridge, microwave and coffee maker. Asked for an extra blanket and towel for my wife and it was no problem. I know it is not listed as a BW plus but it should be. Great place to stay and this is a true review. Thank you BW Saint Francisville we had a great time. Wonderful town with some great places to eat... i miss the po-boys. No worries staying here folks, they will treat you right.

"great stay!"

5
30/03/2016

One of the best Best Westerns I've stayed. From check-in to check-out, everything was great – and even before I arrived. I booked this hotel for a wedding and booked an extra day on the front end and forgot. The night I was scheduled to arrive (and didn't) the hotel placed a courtesy call to me inquiring if I was still planning to arrive a day early. I felt horrible, but the lady on the phone was quite gracious and fixed everything for me without a no-show fee. Then the day of the wedding I drove strait in to the wedding, not checking in until 11:00 that night. I called the front desk on my drive in and the gentleman made a note of my late arrival making my check-in process very smooth. The rooms were VERY clean and the breakfast had a number of selections and was fresh. If I ever need to stay in St Francisville again, I will certainly use this hotel.

"Great Place"

5
22/03/2016

This is a very nice hotel for a very good price, just love staying here when I'm in town. The breakfast is great and the staff are very friendly and the cleanliness of the rooms are amazing. I highly recommend this hotel.

Hotel19107, General Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We do appreciate your business and your kind words. We work very hard to provide excellent customer service and an exceptional lodging experience to each and every guest. We hope that you will continue to allow our hotel and staff to provide a memorable experience for you while visiting our beautiful town. Thank You,

"Lovely hotel"

5
10/03/2016

This hotel was exceptional in an area of few choices. Would be nice if they did a couple of pet friendly rooms for dogs under 30lbs. I'm very picky about smells and and cleanliness and this hotel has very high standards of cleanliness.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank You for your business and for taking a moment to give us feedback on your stay. We are pleased to hear that our level of cleanliness was exceptional for you. We work hard to provide our guest with clean and safe accommodations while away from home. We hope to have the pleasure of providing accommodations for you in the future. Thank You

"16-02-19 St. Francisville Trip"

4
22/02/2016

The room was very nice. Everything with the exception of the Breakfast area was good. The Breakfast Area was very small and wouldn't seat everyone. My family had to eat in the room because there were not tables available in the 7:30 AM time frame.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank You for taking a moment to write a review on your recent stay with us. We are pleased to hear your room accommodations were pleasant. We do apologize for any inconvenience you may have experienced due to our breakfast area being filled with other guest but we do hope you will consider staying with us again. Thank You

"Very comfortable stay"

5
18/02/2016

Thoroughly enjoyed our overall experience. We were part of attendees to a wedding and the lobby and restaurant area accomodations were great for large groups such as ours. Staff was exceptionally friendly.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give feedback on your recent stay with us. We are pleased to hear that you enjoyed and was pleased with your overall experience. On behalf of our entire staff we thank you for your business and hope to see you again. Thanks

"A Gem of a Place to Stay at a Reasonable Rate"

5
17/02/2016

My room was lovely and the entire staff were terrific! If I have any complaint, it would be with the pillows. However, that seems to be par for the course today with most hotels. I was able to pick one out of the several that was firm enough to suit me.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to give us feedback on your recent stay with us. Every response gives us an opportunity to make necessary changes and or improvements to ensure that every guest have nothing less than an exceptional stay with us. I do apologize that our pillows were not up to par for you, but I am delighted that your overall stay went well. Hopefully we will have another chance to accommodate you in the future, and who knows we may have a few more pillow options! Thank You

"Comfortable and Clean"

5
11/02/2016

Was pleasantly surprised with the quality of this hotel. It was very comfortable, clean, brightly decorated with eye soothing colors. The king is a very large room. The hotel looked new. The only draw back was that there was no tub, only a shower. The complimentary breakfast was pretty much standard,very adequate. Friendly staff.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for your kind words. We are very pleased that your stay was exceptional and hope all of your lodging needs were met. On behalf of our entire team we thank you for your business and hope that you will allow us to accommodate you again. Best Wishes

"Immaculate!"

5
07/02/2016

The staff does an amazing job here of keeping the rooms looking new. For rural Louisiana, this property was a bit more costly than you might expect, but the staff was very nice and obviously on top of their game. Another place nearby offered free dinner with their rooms, for less money. I didn't check them out but was pleased with my choice and ate instead at a wonderful Lebanese restaurant a mile or two into town.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We were more than pleased to provide accommodations for you while visiting our area an greatly appreciate you for taking a moment to give feedback on your stay. We work hard to make sure each and every guest has a positive memorable stay with us. We are so glad we met your expectations. Hope to see you again! Thank You

"Nice and Comfortable!"

5
27/01/2016

Very pleased with this nice, clean, comfortable hotel with staff that go out of their way to please. Reasonable rate for quality of room, beds, furniture, linens. Very quiet all night long. Especially good hot breakfast included and plenty of free parking. Always hot water, plus all room amenities we needed, good wifi. Easy highway access. No complaints at all.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking out the time to give us feedback on your recent stay with us. We are so pleased to hear that your expectations were met or exceeded during your stay. We work very hard to provide excellent customer, and a clean, comfortable environment for all of our guest. We appreciate your business and hope to see you again. Thank You

"Convenient and Clean"

4
25/01/2016

Stayed here after visiting Houmas House in am and Rosedown Plantation in pm. Large room, fair price. Pillows hard and sheets were clean but worn and rough. Room well equipped with iron, microwave and small refrigerator. Good breakfast.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, On behalf of our entire staff I would first like to thank you for your business and taking the time to give us feedback on your recent stay with us. We appreciate and take into consideration each and every review. We do apologize that our bedding was not of your liking and will definitely look into the matter. We are pleased to hear that our room amenities and breakfast was acceptable. If ever in our area again, we hope you give us an opportunity to met your accommodation expectations. Thank You,

"Great place to stay"

4
05/01/2016

We enjoyed our stay at the Best Western, St Francisville. The rooms were very large and the beds most comfortable! very handy location on the main road and having the supermarket located right next store was also a bonus. Would recommend this as a place for other travellers.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, On behalf of the Best Western St.Francisville hotel staff, we thank you for your kind words. We are so pleased to hear that your expectations were exceeded during your stay at our property. Our guests satisfaction is our #1 priority. We hope that we will have another opportunity to provide you with a clean and comfortable stay while visiting our area Thank You

"Visit"

5
27/12/2015

Great place to stay,clean,good breakfast ,close to Francis Restarunt, staff are very nice,it's quite, rooms very nice,free wifi .want a great place to vacation or visit and sight see.a lots of stores close by to shop.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for giving feedback on your stay with us. We are pleased that you were pleased with your stay. We take each and every review into consideration to make sure we are providing a memorable experience for our guest, and make improvements where needed. We hope to see you again. Thanks

"Very nice place at a reasonable price"

5
12/12/2015

Stayed there for a consulting job I had with a nearby Entergy plant. The hotel is very close to where I had to work, the staff was very friendly, and it was a clean, attractive hotel. Breakfast was most welcome with many options.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you so much for taking time to give us feedback on your recent stay with us at the Best Western of St.francisville. We are pleased to hear that our accommodations met your expectations and you enjoyed your stay. If you are ever in our area again and need accommodations, please do not hesitate to contact us. We look forward to seeing you. Thanks Best Western Staff

"Plantation exploration"

5
08/12/2015

The rooms were clean warm and quite. Our check in was quick. The breakfast was very good and substantial the next morning. Beds were comfortable. We all slept really well. The hotel was convenient to the plantations we visited and to downtown. As an aside the magnolia cafe in town had great shrimp po-boys. We are planing a trip back to see more plantation and the state park/historic site. Great hotel and town.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hi, Thanks for the kind words. We are so pleased to hear that your stay with us was clean and comfortable. We strive to provide exceptional customer service, and a clean comfortable place for each and every one of our guest. We hope to see you when you return to our beautiful town. Best Wishes BWSF Hotel Staff

"Nice place to stay"

5
08/11/2015

Clean and comfortable. Newer hotel. Rooms spacious. Just a little disappointed in room shampoo. Very consistent with the chain hotel. Breakfast consisted of eggs, sausage, eggs, waffles, juices, coffee, teas, rolls and cereals.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking out time to give us feedback on your stay with us. We are pleased to know that you were pleased with your overall stay. Our staff goes above and beyond to make sure that each guest has and exceptional stay. Thank you for your business and we hope to see you back soon. Thank you

"Very awesome"

5
16/10/2015

I stay at this location quite a bit on business and I have never once encountered any problems with the hotel or the staff. From breakfast to bed, everything is always great! I couldn't ask for a better place to stay at when I am away from home for weeks at a time! I always feel like family when I stay here!

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hi, Thanks for always taking a moment to give us feedback on your stay with us here at the Best Western hotel of St. Francisville. We take pride in making sure our accommodations are exceptional for each and every guest! If there is anything we could do to improve in any area, please feel free to provide suggestions. We appreciate your loyalty and business to our hotel and look forward to seeing you soon. Thank You,

"Great place to stay"

5
15/10/2015

Booked 2 nights on busy weekend to attend the prison rodeo. Hotel grounds are nice. Plenty of well lit parking. Check in was a breeze. Room was large with chair and ottoman for sitting, desk, fridge, microwave, flat screen tv with many cable choices. Comp. wifi but it did not work very good. Nice pool area with picnic tables, ate breakfast out there. Breakfast was your typical buffet with many options and well stocked. Loved the large, comfy bed. Pillows a bit full for my liking but worked. Price was right. Lovely town worth exploring. Stores and dining options close by. Would recommend and stay again.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Good Day, Thank you for your feedback in regards to your stay with us recently during the Angola Prison Rodeo. When we receive reviews, it inspires us to continue to provide great customer service and clean and comfortable place for our guest to enjoy while visiting our town. We thank you and appreciate your business and hope to see you back soon. Thank You

"Good stay"

5
11/10/2015

We only stayed one night as we were heading to the LSU/South Carolina game. They were booked for the rest of the weekend. It was pleasant. No problems at all. Clean rooms. Nice staff. Definitely will stay again!

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for taking a moment to give feedback on your stay with us at the Best Western of St.Francisville. Your kind words are appreciated! We are more than pleased that we were able to provide a clean, and comfortable place to stay while visiting our town. We hope to see you back soon. Warmest regards

"pleasant"

5
28/09/2015

This is a very nice place to stay. It has what you need at the hotel and around the hotel. The staff is very friendly here. The overall stay was very pleasant. We are recent land owners of this town and we miss it.

Hotel19107, General Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, We appreciate your kind words in regards to your recent stay at the Best Western Hotel in St.Francisville. We are dedicated to providing exceptional customer service and a clean, comfortable place for all our guest. We are pleased to hear we met your expectations. Hopefully in the future you will return to our town and allow us to accommodate you again. Thank you

"New place- great stay "

4
26/09/2015

This seems like a new place (Sept 2015), so everything is new and clean. The only criticism would be that I could hear fellow patrons through the walls. I think the walls are thinner than normal. The staff was acceptable but not outstanding. One of the better places in town.

Hotel19107, General Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello thank you for taking a moment to give us feedback on your stay with us at the Best Western of St.Francisville. Our staff strive to not only provide a clean, comfortable place but excellent customer service to all our guest. We hope to accommodate you and your family again while visiting our town. Thank You,

"In town for cousins wedding"

1
15/09/2015

Do not stay here, staff falsely accuse you of damaging items in the room in order to charge your card for additional fees. I was charged for the price of my hotel room and a additional $150.. Called the hotel to inquire of the charge and was told the sheets on the bed was messed up. There was nothing wrong with the sheets when we left the room. The clerk advised there was nothing he could do and I needed to call back and speak with the manager.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Dear Raychell2015, It is with great concern that we received your complaint about the service you experienced at our hotel. The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experienced during your stay with us. I have reviewed documentation of this incident and due to our damage policy, fees were assessed accordingly. Best Western of St.Francisville do not practice overcharging or adding fraudulent charges to our guest. Because we appreciate you as a customer and would not want you to feel as if we unfairly charged you unnecessary fees, we will refund you the damage fees. We will continue to be committed to providing you and all of our guest with the highest standards of service in the future. Warmest Regards, Front Office Manager

"Great place"

4
07/09/2015

Enjoyed our brief stay. Room was very clean. Bed was comfy. Breakfast was as good as u could expect for a BW.....powdered eggs, hash browns, sausage/bacon, waffles, fruit, cereal, pastries, juice/milk. Will stay again due to cleanliness.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thanks for leaving feedback on your recent stay with us. We are pleased that we were able to meet or exceed your expectations by providing a clean and comfortable place for you while visiting our town. You are always welcome to stay with us if needed. Until we meet again Warm Wishes

"Only one night, but"

5
03/09/2015

I'd stay every time I go back! Very nice room, very clean and spacious. Definitely the coldest AC I've ever had in a hotel room! Made snuggling in the very comfortable bed even better! The hotel is convenient to the historic district and downtown.

Hotel19107, Front Office Manager at BEST WESTERN St. Francisville Hotel, responded to this review
Hello, Thank you for taking a moment to share your feedback on your recent stay with the Best Western of St.Francisville. We appreciate your kind words and look forward to accommodating you again. We strive to provide a memorable experience for all of our guest. Until next time!! Thank you,