Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
Seleccione la opción Klarna « Pago en 3 veces SIN COSTO » al momento de pagar su estancia. El pago en 3 veces sin intereses es válido únicamente para las tarifas en línea no cancelables y no reembolsables.
Nuestro servicio comercial dedicado para grupos de negocios y de ocio está a su disposición.
Exceptional customer service from Erick-the atmosphere and the rooms are well maintained
Good customer service appreciate Henry so much
Dear Naomie, Thank you for your kind feedback! We're delighted to hear that you enjoyed our customer service and had a positive experience with us. We truly appreciate your special mention of Henry and will be sure to share your kind words with him. We look forward to welcoming you back to Panari Resort Nyahururu for another wonderful experience. Kind regards, Panari Resort Nyahururu Team
We stayed there for 1 night and it was very disappointing. 1. Restaurant at the territory is a disaster. Whoever is cooking there is not supposed to cook. Food is blend, not cooked in a right way, and cooking oil has some smell and strange taste. The only good thing at the restaurant is the manager - she tried her best to handle the issue. 2. The room. It was quite clean, but the chimney wasnt mantained properly so the smoke has filled the room. Its very dangerous and can lead to death. Thanks God I didnt fall asleep fast enough and noticed that. There was very strange smell at the bathroom - like 10 people smoked cigarettes there at the same time. This hotel has very poor management, I do not recommend.
Dear Evi, Thank you for taking the time to share your feedback with us. We sincerely apologise that your stay did not meet the standards we strive to provide. We are particularly concerned by your comments regarding the fireplace and smoke entering the room. Guest safety is our highest priority, and we take this matter very seriously. We have shared your feedback with our Engineering and Operations teams for immediate inspection and corrective action. We are also sorry to hear about your dining experience and the concerns you raised regarding the quality and taste of the food. We appreciate your recognition of our restaurant manager, who made every effort to address the situation during your stay. Your feedback is valuable and helps us identify areas requiring immediate attention. We sincerely regret the inconvenience and disappointment caused and hope to have the opportunity to restore your confidence in Panari Resort Nyahururu. Kind regards, Panari Resort Nyahururu Team
The hotel felt far more like an exclusive country club than a hotel, with a wonderfully warm and welcoming atmosphere throughout our stay. The service was exceptional, and the staff consistently went above and beyond to make every guest feel cared for. When someone in our group became unwell, a member of staff personally prepared food and kindly walked it to the room — such a thoughtful gesture that was greatly appreciated. The rooms were huge, cosy, and beautifully prepared each evening with a roaring log fire and even a hot water bottle waiting for us, which made the experience feel incredibly special and luxurious. The grounds were charming, with friendly rabbits roaming freely, adding to the peaceful and unique setting. It was also lovely to be able to relax in the evenings with English football on the television. The food throughout our stay was outstanding, with every meal beautifully prepared and delicious. A very special mention must go to the beautician, who provided one of the best massages and facials I have ever had — absolutely amazing and very highly recommended.
Dear Gill M, Thank you very much for your wonderful and heartfelt review of Panari Resort Nyahururu. We are truly delighted to know that your stay felt warm, welcoming, and memorable in every way. Your kind words about our team mean a great deal to us, especially your recognition of the thoughtful care extended when a member of your group was unwell. Creating genuine comfort and personalized experiences for our guests is something we deeply value. It is also wonderful to hear that you enjoyed the cosy rooms, evening log fires, hot water bottles, peaceful grounds, and the unique charm of the rabbits around the resort. We are pleased that these little touches helped make your stay feel special and relaxing. Your compliments on the food, service, and spa experience are sincerely appreciated. We will be especially proud to share your kind feedback with our beautician and the entire team, who will be encouraged to know they made such a positive impression. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another unforgettable experience in the near future. Kind regards, Panari Resort Team
Beautiful place, amazing experience. The elephant watering hole
Dear Jamlick, Thank you for your wonderful review of The Panari Resort Nyahururu. We're delighted to know you had an amazing experience and found our resort a great place to hang out with family and friends. The elephant watering hole is truly a special highlight, and we're glad you enjoyed it. We look forward to welcoming you back again soon. Warm regards, Panari Resort Team
Not a bad place to stay. We made a pit stop on way to Loisaba tented camp . From Nairobi. As the journey was quite long we stopped overnight at The Panari resort hotel in Nyahururu . Bed and breakfast. It's a huge hotel and good for conferences . And people on way to another destination . With well maintenance grounds. Service is good and rooms are average . Food was nothing out of the ordinary . Normal fare. But served as a good en route hotel . You can hear the Thompson Water falls and it was nice and cool after Nairobi”s grime and heat and cacophony of sound. Very peaceful indeed. Thank you to Panari Staff for good service
Dear AbedaH, Thank you for taking the time to share your detailed feedback. We are glad you found Panari Resort Nyahururu a convenient and peaceful stopover during your journey, and that you enjoyed the cool climate, well-maintained grounds, and the serene sounds of the Thompson Falls. We appreciate your comments on our rooms and food offering, which we will certainly review as we continue to enhance our guest experience. It is encouraging to know that our team delivered good service, and your kind words have been shared with them. We look forward to welcoming you again, whether as a pit stop or for a longer, more relaxing stay. Kind Regards, Panari Resort Team
The service was good we came back for vacation and service was perfect and we enjoyed our stay thank you Alex for the great hospitality and service
Dear Ann, Thank you for choosing to stay with us again during your vacation. We're delighted to hear that you enjoyed your stay and that our service met your expectations. Your kind mention of Alex is truly appreciated — we will be sure to share your compliments with him. We look forward to welcoming you back for yet another great experience. Kind regards, Panari Resort Team
Beautiful spot with lots of flowers, bunnies, and birds. There is also an elephant mud bath next door. Great location, walking distance to Thompson Falls and a nearby lake where we saw hippos come to eat around sunset. Staff is very friendly and helpful - Nicholas was great and walked us to see the hippos. Facilities include a heated pool, jacuzzi, and spa services - Flora was great!
Dear Edit T, Thank you for sharing such a lovely and detailed review. We're delighted that you enjoyed our beautiful surroundings, from the flowers, bunnies, and birds to the unique experiences nearby — including the short walk to Thompson Falls. It's wonderful to hear that Nicholas made your visit even more memorable by guiding you to see the hippos, and that Flora provided excellent spa service. We're glad you enjoyed our heated pool, jacuzzi, and the warm hospitality from our team. We truly appreciate your kind words and hope to welcome you back again soon. Kind regards, Panari Resort Team
The meals are awesome. I loved the fact that they have a variety to choose from. Their rooms are awesome. Very spacious, modern and sparkling. The staff are very courteous.
Dear Charity, Thank you for sharing your wonderful feedback. We're delighted that you felt warmly welcomed and enjoyed the delicious meals with a variety of choices. It's great to know you loved our spacious, modern, and sparkling rooms, and that our courteous staff made your stay enjoyable. Your kind words inspire us, and we look forward to welcoming you back soon. Warm regards, Panari Resort Team
What a beautiful place. Brilliant hospitality services. The whole place was awesome. Can't wait to be back there. Alex the F&B manager was excellent.
Dear Ronald, Greetings from Panari Resort. Thank you so much for your wonderful feedback! We're delighted to know you enjoyed your stay and appreciated our hospitality. Your kind words for Alex and the team mean a lot, we'll be sure to share your compliments with them. We can't wait to welcome you back for another memorable experience soon!
Exceptional ambience and great service. The meeting facilities are really good and the rooms next to the Thompson Falls are very relaxing. Alex is a charismatic host.
Dear Boniface, Good evening. Thank you for your wonderful review! We're delighted that you enjoyed the ambience, meeting facilities, and the serene rooms overlooking the Thompson Falls. It's also great to hear that Alex made your experience even more memorable. we'll be sure to pass along your kind words to him. We truly appreciate your support and look forward to welcoming you back soon for another exceptional stay
We were hosting our clients for a customer engagement dinner. The hotel enabled us give a wonderful experience to our customers. The service is professional and quick. Good quality food and excellent execution of the event. Creative and colourful food set up with a wide variety of options. The staff are friendly and always available. They also handled our company's senior executives in a professional and personal manner. They were available for ensure our colleagues were warm and comfortable We trully enjoyed the experience. I Highly recommend Panari Resort Nyahururu
Dear Martha, Thank you for choosing Panari Resort Nyahururu for your customer engagement dinner. We're delighted to know that the event was a success and that our team delivered professional service, quality food, and a memorable experience for your clients and senior executives. Your recommendation means a lot to us, and we look forward to hosting you again for more successful events. Warm regards, The Panari Resort Team
Great service from the entire team. Great job especially from Alex. Enjoyed my stay here. The crew were friendly and ensured that we were comfortable
Dear OnAir, Thank you for your kind words! We're glad you enjoyed your stay and experienced the warm service from our entire team. We'll be sure to share your special mention with Alex – it will mean a lot to him. We look forward to hosting you again for another comfortable and memorable visit. Warm regards, The Panari Resort Team
Great experience and good job to Alex,the food service and overall experience was great from KCB team. We'll come back again as business and also family.
Dear Fearless, Thank you for choosing Panari Resort Nyahururu as your home away from home. We're glad to know you had a great experience and appreciated the food service and hospitality from our team. Your special recognition of Alex is much appreciated, and we'll be sure to share it with him. We look forward to welcoming you and the KCB team again—both for business and family stays. Warm regards, The Panari Resort Team
Great Team,Excellent Service from Mr.Alex Food and Beverage Manager. Room are Clean,Ambience is wow.. Asanteni.. Looking forward to visit again 😀
Dear Quest, Thank you for your fantastic feedback! We're delighted you enjoyed the clean rooms, the ambience, and the service from our entire team. Your special mention of Mr. Alex will be shared with him—it will surely make his day. We look forward to welcoming you back soon for another wonderful stay. Warm regards, The Panari Resort Team
We received warm hospitality and the lecture rooms was okey, Alex ensured our stay was comfortable and was quick to respond yo all our services. We are greatfull for everything.
Dear Maryline, Thank you for your thoughtful review and for joining us at the APN Financing Alliance Conference. We're so pleased to hear that you felt warmly welcomed and that Alex helped make your stay comfortable and seamless. He'll be delighted to know his attentiveness made a lasting impression. We're also glad the lecture rooms met your needs, and we truly appreciate your kind words and gratitude. It was a pleasure hosting you, and we hope to welcome you back for future events. Warm regards, The Panari Resort Team
Nice place .Many small shortcomings ..wash basin tap out of order ,cistern not working well ,did not provide handtowels until asked ..Had two 500 ml water bottles and when reception was asked for extra for the kids ,they were not receptive .Fireplace is nice but it went out within 30 mins ,we asked for refill but nobody came .Nobody helped with luggage on check out ..They need to improve several small maintenance issues like bathroom mirror light not working ..No umbrella in rooms ,no rugs in rooms and floor is ceramic tiles which is cold ..Many small issues which can be easily solved by strong management
Dear FarAway288800, Thank you for taking the time to share your feedback with us. While we're pleased to know you enjoyed the fireplace and some aspects of your stay, we sincerely regret the inconveniences you experienced. Your comments regarding room maintenance, amenities, and service have been noted, and we apologize for falling short of expectations. We take such feedback very seriously as it helps us identify areas that need immediate improvement. Please be assured that our management team is already addressing the issues you've highlighted, from bathroom fixtures to timely service support, to ensure a smoother experience for our guests. We truly value your visit and hope to have the opportunity to welcome you back with an improved experience. Warm regards, Panari Resort Team
Great location…next to Thomson falls. All staff serve with a smile. The cottages are well equipped. The dinner/ breakfast buffet in the main reception building were excellent
Dear PL Palani, Thank you so much for your wonderful review and for choosing to stay with us at Panari Resort Nyahururu 🌿. We're thrilled to hear that you enjoyed our location next to the breathtaking Thomson Falls, and that our team made you feel welcome with their smiles and service. It's great to know that you found the cottages well equipped and that our dinner and breakfast buffets met your expectations. We take pride in offering both comfort and culinary delight, and your kind words mean the world to us. We hope to welcome you back soon for another memorable stay. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know. Warm regards, The Panari Resort Nyahururu Team
Visited with family, staff a friendly and cautious, location is very approximately 5 minutes from Thompson falls, the hotel is visible from the falls, rooms are spacious and clean, there's a fireplace in the rooms incase it gets too cold, beds are comfortable, soaps, towels and slippers provided for the showers, Loved the interior design especially the bathroom and restaurant. We had buffet style breakfast, sausages, omelette, there was everything sweet potatoes beef stew, lot to choose from, They also had a red golf cart that took us to and from out rooms. The spa facilities were fantastic even though I forgot my swimsuit I still had to explore, there's also a steam room and sauna free to use if staying at the hotel. Lastly the bar, i had to try their cocktails.. they make a mean pinacolada. Highly recommend and will definitely be returning.
Dear Esther, Thank you for sharing such a detailed and glowing review of your recent family visit! We're delighted to hear that you enjoyed every aspect of your stay — from our friendly and attentive staff, to the spacious rooms, cozy fireplaces, and the well-thought-out amenities. It's great to know the location and views of Thompson Falls added to your experience, and that our breakfast buffet and restaurant interior made a lasting impression. The golf cart rides and complimentary access to our steam room and sauna are guest favorites, so we're glad you had a chance to enjoy them too — even without a swimsuit! We're especially thrilled you loved the cocktails — the piña colada is indeed a guest favorite. We truly appreciate your recommendation and can't wait to welcome you and your family back for another memorable stay. Warm regards, Panari Resort Team
Best Stay in Nyahururu.Alex is the best we had a nice stay .Great service.Whenever you are in Nyahururu please stop by ...
Dear Bernard, Thank you so much for your wonderful review! We're thrilled to hear you had a great stay with us and truly appreciate your kind words about our service. Alex will be especially pleased to know he made such a positive impact on your visit. It was a pleasure hosting you, and we hope to welcome you back to Panari Resort Nyahururu soon. Safe travels and see you next time you're in town! Warm regards, Panari Resort Team
The food was amazing .Alex. the hotel manager was so so helpful best of the best! I will definitely be back .trip of a lifetime
Dear Mr. Mwaura, Thank you for your heartfelt review! We're delighted to hear you had a “trip of a lifetime” and that you enjoyed the amazing food and exceptional service. Alex, our hotel manager, will be especially pleased to know he made such a positive impact on your stay — he truly is one of the best! It was our pleasure to host you, and we can't wait to welcome you back to Panari Resort Nyahururu for another unforgettable experience. Kind regards, Panari Resort Team
Best food, respectful staff,, excellent service overall. Alex best of the best he treated so well.. he is kind and welcoming
Dear Rosemary, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the food, experienced excellent service, and found our staff respectful. It's especially heartwarming to know that Alex made such a memorable impression—he truly embodies the spirit of hospitality we strive for at Panari Resort Nyahururu. Your kind words mean a lot to us, and we look forward to welcoming you back soon for another exceptional stay. Kind regards, Panari Resort Team
We stayed 2 nights for our anniversary and the cottage room was very lovely. The fires at night were a treat, and made the stay very cozy. The staff went over and above to make our anniversary special, with singing and a free cake! We had simply mentioned it in passing and they made it amazing. Special shout out to Alex, for organizing our anniversary surprise!
Dear Muthoni, Thank you for sharing your wonderful experience with us! We're so pleased to hear that your anniversary stay was both cozy and memorable. It's lovely to know you enjoyed the cottage room and the evening fires — and we're especially happy that our team was able to add a special touch to your celebration. Alex will be thrilled to receive your kind mention — he always goes above and beyond to create meaningful moments for our guests. We truly appreciate you choosing Panari Resort Nyahururu for such a special occasion, and we hope to welcome you back again soon! Kind regards, Panari Resort Team
The resort offers a unique blend of nature and comfort. It is surrounded with manicured gardens, walking paths, and a quiet stillness that really lets you unwind. It's perfect for anyone looking to disconnect with the hustle and reconnect with nature. The rooms are clean, well-maintained, and quite spacious. The rooms can feel quite chilly, especially at night and the resort offers a fire place and warm water bottles in the beds. The resort offers an indoor heated pool — clean, well-maintained, and surprisingly a bit warm even on the coldest days. However, the resort could add a better relaxation bay by the poolside. There is a range of activities in the resort — nature walks, a gym, a spa, pool and even excursions to nearby attractions. You won't find yourself bored here if you're not one to sit still.
Dear Edith, Thank you for sharing your experience at Panari Resort Nyahururu. We're delighted you enjoyed the peaceful atmosphere, scenic surroundings, and the comfort of our rooms and amenities. It's great to know the fireplaces and warm water bottles helped make your stay cozy during the chilly nights. We also appreciate your feedback on the poolside relaxation area — it's a helpful suggestion we'll consider as we continue to improve. We're glad you enjoyed the range of activities and found time to unwind and reconnect with nature. We look forward to welcoming you back soon for another refreshing stay. Warm regards, Panari Resort Team
I really like the place, I never expected such great services. Exceptionally Alex in the restaurant, such a kind soul. Generally the overall services were on point, not disappointed by a single thing. The food was on point
Dear Daizy, Thank you so much for your heartfelt review! We're absolutely delighted to hear that your experience with us exceeded expectations. Your kind words about our team—and especially Alex—mean the world to us. He truly is a gem, and we'll be sure to pass along your compliments to him. It's wonderful to know that you enjoyed the food and found every aspect of your stay to be on point. Feedback like yours inspires us to keep delivering exceptional service with a personal touch. We can't wait to welcome you back for another memorable visit! Warm regards, The Panari Resort Team
Alex is a very good person. In general the staff is so good. Food was nice, beyond my expectations. Visit and experience a taste of goodness
Dear Samuel, Thank you for your kind words and for choosing to stay with us! We're especially happy to hear that Alex and the rest of our team made such a positive impression on you. Your compliments about the food mean a lot, and we're thrilled to have exceeded your expectations. It was our pleasure to host you, and we hope to welcome you back soon for another taste of goodness! Warm regards, Panari Resort Team
The hotel is on the luxurious side. Manicured lawns thanks to a special kind of “lawn mowers” - rabbits. Rooms are very spacious and as it can get cold at night sometimes, you can ask the receptionist to light a fireplace. The staff also brings hot water bottles. Nice attention to detail. Very clean place. Food in the restaurant is delicious and service is great. Try a massage at the spa. The only suggestion maybe to play soft music during treatment. Otherwise it was really good.
Dear Star Galactic Trotter, Thank you so much for your thoughtful and detailed review! We're delighted to hear that you enjoyed your luxurious stay with us in Nyahururu. It's always a pleasure to know our guests appreciate the little touches – from the fireplace and hot water bottles to the unique “lawn mowers” keeping our gardens neat! We're also glad you found the rooms spacious, the service attentive, and the food delicious. Thank you for your suggestion about soft music during spa treatments – that's a wonderful idea, and we'll be sure to explore it to enhance the relaxation experience even further. We truly appreciate your kind words and hope to welcome you back again soon for another memorable stay. Warm regards, Panari Resort Team
The rooms are spacious and well maintained.The hygiene level in the entire hotel is top notch. The food is very delicious.Fresh from the Hotel farm.Prepared by qualified chefs and served by well trained staff who does what they are good at.The entire team/staff are very warm,friendly and welcoming. The ambience is something that i cannot forget to mention.😍😋
Dear Rachael, Thank you so much for your heartfelt review and the glowing 5-star rating! We're absolutely thrilled to hear that your stay at Panari Resort Nyahururu was memorable in all the right ways. It's wonderful to know that you enjoyed our spacious and well-kept rooms, as well as our high hygiene standards—something we take great pride in. We're also delighted that our farm-fresh meals prepared by our talented chefs left such a delicious impression. Your kind words about our team truly warm our hearts. Providing genuine hospitality is at the core of what we do, and knowing that you felt so welcomed means everything to us. And yes, the ambience! We're so glad you noticed and appreciated it—it's one of the touches that makes Panari feel like a home away from home. We look forward to welcoming you back for another stay filled with warmth, flavor, and tranquility. With gratitude, The Panari Resort Nyahururu Team
Our short stay at Panari was great - the hotel is comfortable. We needed twin beds in one room, they were quick to sort this. The property is beautiful, peaceful and well maintained, making it a perfect place to relax. The chef was very nice and made a great effort to get a cake for us- thanks Panari!
Dear Twalib, Thank you for taking the time to share your experience with us. We're delighted to hear that you had a relaxing stay at Panari Nyahururu and that our team was able to promptly assist with your room arrangement. It's wonderful to know that you enjoyed the peaceful atmosphere, the well-maintained surroundings, and the thoughtful gesture from our chef. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Kind regards, Panari Resort Team
Great ambience, wonderful food and excellent staff... Alex, the Food and Beverage manager was particularly helpful. Very thoughtful of the room service to provide us with hot water bottles and the cosy fireplace to chase the cold night away...
Dear Cradles, Thank you for your wonderful review! We're so glad you enjoyed the ambience, food, and service during your stay. It's great to hear that Alex, our Food and Beverage Manager, was especially helpful—we'll be sure to share your kind words with him. We're also happy to know the hot water bottles and fireplace added to your comfort on those chilly nights. We look forward to welcoming you back soon! Kind regards, Panari Resort Team
This place offers a well crafted experience from the deluxe to the the presidential suites as well as the Vila. For someone who curate a lot of corporate team building and adventure experience, I would recommend this place as many times as possible.
Dear MC Charlie, Thank you for your phenomenal feedback! We're truly delighted to hear that your experience at Panari Resort was memorable and that our suites and villas met your expectations. It's especially rewarding to receive such praise from someone who curates corporate team-building and adventure experiences. Your recommendation means a great deal to us, and we're honored to be your preferred choice. We look forward to welcoming you and your teams back again and again. Kind regards, Panari Resort Team
The conference rooms are very modern and sophisticated. The health and fitness center was one of my best experiences. From the sauna to the eucalyptus steam bath to the heated pool. For the rooms: if luxury had an address it would the Panari rooms.
Dear Dominic, Thank you for your glowing review. We're delighted to hear that your experience with us was marked by elegance and comfort. It's wonderful to know that you were impressed by our modern and sophisticated conference rooms, and that the health and fitness center stood out as a highlight of your stay—especially the sauna, eucalyptus steam bath, and heated pool. Your kind words about our rooms truly mean a lot. We're honored by your statement that “if luxury had an address, it would be the Panari rooms.” We look forward to welcoming you back for another exceptional stay. Kind regards, Panari Resort Team
I had an expectional experience at Panari👌 talk of ambience, great customer service, quality meals, fast Internet, high quality and well maintained rooms, friendly staff 🫡. I would like to appreciate Mr. Alex the F&B manager for the good work 👏.
Dear Patrick B, Thank you for your wonderful feedback! We're thrilled to hear that your experience at Panari Resort was exceptional. From the ambience and quality meals to the fast internet and well-maintained rooms, it's great to know that so many aspects of your stay met—and even exceeded—your expectations. We truly appreciate your kind words about our team, especially Mr. Alex, our F&B Manager. Your recognition will certainly be shared with him and the entire staff—it means a lot to us. We look forward to hosting you again soon for another memorable stay. Kind regards, Panari Resort Team
The service, the ambience, the rooms the food very exceptional. Alex the F & B manager was very on point giving us a tour of them facility. The gym needs to be more equipped. In general, I would recommend Panari Nyahururu any time for a staycation, business meeting, teambuilding family vacation and just to unwind.
Dear Peter, Thank you for the lively and enthusiastic feedback! We're thrilled to hear you had a “superfabulousplendistic” experience with us—what a wonderful way to describe your stay! It's great to know that you enjoyed the service, ambience, rooms, and food. We appreciate your special mention of Alex, our F&B Manager, for his attentiveness and for taking the time to give you a tour of the facility. Thank you also for your constructive feedback regarding the gym—we've taken note and will look into enhancing the equipment to better serve our guests. We're grateful for your recommendation and are glad you found Panari Nyahururu ideal for everything from staycations to team-building and family getaways. Kind regards, Panari Resort Team
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