habitación 1
habitación 2
habitación 3
Código ventaja

Magnolia Bluffs Casino Hotel, Premier Collection, Natchez

4.5/5  - basé sur 272 notations.
645 S Canal Street, 39120-3485, Natchez, United States - Ver el mapa
Magnolia Bluffs Casino Hotel, Premier Collection - Vista Exterior El Magnolia Bluffs Casino Hotel, Premier Collection se encuentra en el centro de Natchez. Venga y disfrute de las mejores atracciónes turísticas cerca de nuestro hotel. Precios bajos garantizados y ofertas exclusivas.

El Magnolia Bluffs Casino Hotel, BW Premier Collection® está situado en la histórica localidad de Natchez, Mississippi. Este hotel goza de una excelente ubicación en pleno centro de la ciudad y a poca distancia a pie de The Bluffs y del centro de información turística de Natchez. Aquí podrá disfrutar de todo lo que ofrece Natchez, desde su arquitectura de estilo prebélico y de la historia sureña hasta exclusivas e inolvidables tiendas y boutiques locales. Disfrute de una gran variedad de experiencias gastronómicas con varias especialidades de cocina local en cualquier lugar de Natchez. La comodidad es una prioridad absoluta para el Magnolia Bluffs Casino Hotel, por lo que nuestras habitaciones están diseñadas para satisfacer las necesidades de todos los huéspedes. Tanto si se encuentra de visita en la ciudad para estancias de una noche o en viaje de negocios, tenemos una habitación adaptada a sus requisitos. También ofrecemos una completa gama de servicios para proporcionarle el mejor alojamiento durante su estancia. Nuestro hotel cuenta con acceso gratuito a Internet Wi-Fi, un gimnasio abierto las 24 horas, un centro de negocios equipado con dos computadoras y acceso a Internet, un desayuno caliente completo gratuito y mucho más. ¿Tiene previsto celebrar un evento privado o una reunión de negocios? En ese caso, no deje de disfrutar de nuestros servicios de catering y para convenciones. Aquí encontrará una completa gama de salas para reuniones y banquetes y nuestro personal de catering estará encantado de ofrecerle un completo abanico de servicios para cualquier ocasión. Por último, pero no por ello menos importante, nuestro hotel ofrece un servicio de transporte gratuito las 24 horas al casino Magnolia Bluffs situado en ellegendario río Mississippi y no aplica tarifas de complejo vacacional.

BW Premier Collection

Magnolia Bluffs Casino Hotel, Premier Collection

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
Ver más Ver menos

Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 272 huéspedes
NOTA EMITIDA
Excelente
156
Muy bueno
79
Normal
24
Malo
11
Pésimo
2
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
29
De negocios De negocios
22
En familia En familia
64
En pareja En pareja
131
En solitario En solitario
12
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"TO GOOD TO BE TRUE"

5
13/11/2018

I have stayed at this hotel on several occasions and what amazes me is the customer service/hospitality of the staff is second to none. I don't care if you check-in at at 12noon or 12midnight, the front desk staff is alert, professional, and courteous. However, for me it starts with the exterior of the building, the landscaping is awesome, there grounds are clean and trash free, the parking lot is in good shape, the lighting is good, and they have an active security team. The room service staff is on point and do a good job with keeping your room clean. The hotel decor is up to date, the furniture is up to date, the rooms are clean, and smell fresh The hotel restuarant staff provide awesome customer service, the food is hot, taste good, and they never run out. The dining area is clean and well maintained. I also want to personally thank several staff members below who went above and beyond the call of duty to support me and my family doing my time bereavement. They actually treated me like I was family and not like a customer/stranger. Brittanie Sharlotte Rhonda Nicole I would recommend this hotel to family and friends without hesitation, because they put the needs of the customer first!!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is wonderful news and our entire Team is dedicated to ensuring we exceed our guests expectations each and every thime they choose to visit us. We are delighted you had a wonderful stay with us and we so much appreciate your patronage and loyalty to our hotel and brand. The Team will be so excited to learn of the great news and all of us here look forward to welcoming you back again soon. If you ever need anything at all, just let us know and it will be our pleasure to be of service.

"Above Average on our trip to the USA"

4
10/11/2018

So booked two rooms at the last minute as was driving from Memphis to NOLA and this is where we ended up. The rooms were fine. Clean and comfortable. In fact everything about this hotel said fine. Decent bed, decent bathroom, all round above average. The one thing that stood out was a lady who was serving at breakfast. She stood out as above average. She seemed happy in her work and that was well above average.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved welcoming you to our hotel and thank you so much for the nice comments regarding our hotel and our staff. We work and strive to ensure we exceed our guests expectations and it was truly a pleasure having you here. If you ever have the opportunity to visit the area again, we would love to welcome you back to our hotel. Thank you again for your patronage.

"Great customer service"

5
06/11/2018

a great place to stay where the personnel greet you and make you feel at home. I stay here weekly and the accommodations are wonderful. Sharon, Cynthia and Tina are always kind and willing to help in any matter. recent renovations to room and a great location overlooking the Ms River.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Our entire Team so much appreciates the wonderful comments and it is our goal to ensure our guests feel at home and know we are here to be of service when needed and exceed their expectations. If you ever need anything at all when you return, please let us know and it will be our plesure to oblige. We are all looking forward to seeing you again soon and welcoming you back to our hotel.

"Great staff"

4
03/11/2018

I would stay here again. The staff was very friendly and professional, they get a 5 rating. The hotel is clean updated a few years ago. Beds are comfortable. Only reason I give it a 4 was because the walls are thin, we could clearly hear the people's conversation next door. They are a few blocks away from the riverfront and downtown but have a free shuttle that runs 24 hours a day that will drop you off and pick you up.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were delighted to have you here as our guests and thank you so much for the wonderful comments. We always strive to exceed our guests expectations and we all look forward to welcoming you back again very soon. Thank you again for your patronage!

"Older hotel but pretty nice."

5
30/10/2018

I would stay here again. The hotel is older and maybe the decor is a little dated. The location is good. Rooms are spacious. There is a nice exercise facility, outdoor pool and hot tub. Buffet breakfast is pretty good also.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are delighted you enjoyed our hotel and all of our wonderful complimentary amenities we have for all of our guests to enjoy your patronage is so much appreciated. We are so glad to know you will be staying with us again when you return and we all look forward to welcoming you back again soon.

"Average Hotel Experience"

3
29/10/2018

My family stayed here over a fall weekend. The stay was non-memorable in the sense that the property and service was just average. The property has the potential to be more notable based on positive location and limited market competition. I would stay again if other hotels were not available.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all just truly were delighted to have you here and our goal at our hotel is too always work hard to exceed our guests expectations. If there is anything we can ever do when you return in order to enhance your stay with us to ensure you have a memorable stay, please let us know and it will be our pleasure to be of service. Our entire Team is committed to providing excellent service and accommodations and we sure hope we have another opportunity to welcome you back again soon.

"excellent stay"

5
28/10/2018

Only got to stay for 1 night on an extensive road trip but would certainly do so next time in the area. Hotel was very reasonable and the breakfast, included, was the best of our trip. Friendly staff and facility has all you could want. Saved even more money by staying out of their casino which is only a short shuttle ride away.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all truly were delighted to hear you had an excellent stay with us and the entire Team just loved having you here. We so much appreciate your patronage and we sure do look forward to welcoming you back again soon. Thank you again for your patronage.

"My husband and I stayed over the weekend and our stay for excellent."

5
23/10/2018

Custina Granger worked the front desk on one night and the bar on the next night and her service was outstanding. She had a smile in her voice and on her face. She went above and beyond in representing the hotel. The rooms, halls and lobbies were also well kept nice and clean. I would highly recommend this hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are truly delighted to hear you had an excellent stay with us and it was truly our pleasure to have been of service. We love taking care of our guests and we are all committed to working hard to exceed our guests expectations each and every time they choose to visit us. Our entire Team looks forward to welcoming you back again soon.

"After many years, a few disappointments"

3
22/10/2018

We have stayed at this hotel for many years, through many different names and redecorations. This time was disappointing. First, the good - clean bathroom, everything in good repair, attractive fittings, everything in working order. No rattling, leaking A/C, running toilet - that was fine. Sheets were fresh, clean and crisp. I was disappointed by surfaces on furniture needing to be cleaned off with a wet cloth. We requested a king sized bed and got two "doubles," although they were so small they were more like slightly bigger twins. Good thing there were two beds - if we'd had to sleep in one, we would have both rolled to the middle. The comforter was so heavy - but if you didn't want the comforter, there was nothing else. I wish they would provide a simple blanket, or even go back to the old polyester-filled bedcovers - at least they were lightweight. Low wattage bulbs, of course. Towel rack was mounted so I that I couldn't even reach the first towel. Extra credit for breakfast - delicious bacon, good OJ.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all just loved having you here and being of service and we thank you for providing us your feedback. We also have additional amenities upon request so if you ever need anything at all, just let our Team know and our goal is to ensure we exceed our guests expectations each and every time. We hope you have another opportunity to visit us again and we definitely want to ensure you have a fantastic experience with us. Thank you again for sharing and we all look forward to welcoming you back again soon.

"All in the name"

5
19/10/2018

It's all in the name: BW Premier Collection. Excellent staff, service, location, value. Even the breakfast is served on "real" plates with "real" utensils. The best recommendation a guest can give is return business and Magnolia Bluffs can count on ours!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all want to sincerely thank you for chooing our hotel and we just loved having you here and so glad you had a wonderful stay with us. We are committed to ensuring we strive to exceed our guests expectations when they choose our hotel and our entire Team looks forward to welcoming you back again soon and being of service. Your patronage and loyalty to our brand is much appreciated by all.

"Quick trip for Fall Pilgrimage "

5
11/10/2018

Just a quick overnight trip. The check in and check out was smooth. Breakfast buffet was beyond expectations. It was very crowded, but it was well stocked. The attendant was hustling to keep up and doing a good job. Free hot cookies at night was a bonus. Pool looked great, but we didn't get to try it. Wish we could've stayed another night. Location is perfect for touring Natchez.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were delighted to have had you here as our guests and it is just wonderful news for us all to learn you really enjoyed your stay with us. We love taking care of our guests and if you ever need anything at all when you return to see us, please let us know and it will be our pleasure to be of service. We all look forward to welcoming you back soon.

"Great Stay !!"

4
04/10/2018

This is a very nice Hotel. Very clean, great staff, and a great breakfast. My room had a great view of the Mississippi river. This hotel has a great pool & workout room. They have a free shuttle to their Casino down on the river. Casino has great value in three restaurants that have a variety of foods.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We love hearing great news and we loved having you here. Your patronage is much appreciated and the entire Team looks forward to welcoming you back again soon. Thank you so much for choosing us.

"Personal"

5
03/10/2018

The hotel was very nice along with staff and servers. Breakfast was 6-9am. Checkout is 11am with opportunity late checkout. Casino is a shuttle bus ride away. Shuttle runs all night I believe. The stay was enjoyable.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you very much for sharing your experience with us. Your patronage is much appreciated and the entire Team loved hearing how much you enjoyed your stay. We strive to ensure all of our guests have a fantastic experience when they choose our hotel and if there is anything we can ever assist you with when you choose to visit us again, please let us know and it will be our pleasure to oblige. We all look forward to welcoming you back again soon.

"Customer Service supreme."

5
02/10/2018

We stayed at this hotel and were very pleased with the customer service and the rooms. Comfortable beds make all the difference in a good night sleep. The pool was inviting and the breakfast was available at reasonable hours.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is such great news and please come back and see us again soon. We are so delighted you had a great stay with us and we also so much appreciate you sharing your experience with us all and looking forward to being of service again.

"Very helpful service"

5
01/10/2018

My friend and I stayed here to go to our mutual friends wedding which was at some local estate I think is pretty famous - maybe a commenters can suggest its name - Anyway she and I had to get to the church downtown which was too far to walk from the hotel. The shuttle service normally offered to bring people from the hotel to their riverside casino offered to drive us down to the church even though it was way out of their way and not a service they normally offered. It was above and beyond and we appreciated it so much.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for being here and it was our pleasure to have been of service. We love going above and beyond for our guests and we sure hope we have another opportunity to welcome you back to our hotel. Thank you for sharing your experience with us and it was truly a privilege to have you here.

"Treated us like a 5 star Hotel."

5
29/09/2018

We stayed on September 8th. From the moment we arrived through check out we were treated like a five star hotel. The whole staff and wonderful people helping at breakfast were just wonderful. The room was clean and fresh. My wife just loved it, and i'm the picky one and i just couldn't have been more pleased. Thanks for starting our vacation off to a great start. Thank you so much from three Texas travelers .

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was certainly our pleasure and that is such great news for all of us here. We love taking care of our guests and if you should ever need anything at all when you come back to see us again, please let us know and it will be our pleasure to be of service. Your patronage is much appreciated.

"Best customer service everyone was so helpful with getting us checked in ????????"

5
24/09/2018

I will definitely stay here every time I come to Natchez customer service is everything to me and they nailed it from the time I entered the hotel special THANKS to Nicole, Brittany, Chelsa,Sharlotte,Adrian, the housekeepers on the 2nd floor and the shuttle driver Keyshawn and let me not for the breakfast staff hospitality was GREAT???????

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We sure loved having you here and that is such great news to hear you had a great stay with us. Our entire Team is committed to ensuring our guests have a wonderful stay and it was so nice to have you here and we all look forward to welcoming you back again soon. Your patronage is much appreciated and we appreciate your loyalty to our hotel and brand.

"Delightful stay"

5
21/09/2018

We only stayed one evening at this hotel and were VERY pleased with the staff and accommodations. Clean, bright and tasteful. The scarlet and gray lobby is very Ohio State University colors so I loved it!!! It's obvious by the narrow hallways and the many layers of paint on the room doors that this is an older property, BUT they have maintained it well. It was nice to see a large swimming pool outdoors and lots of kids playing in at night. We would definitely stay again.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for choosing us and we were so excited to hear you really enjoyed your stay and would stay again if you are back in the area. We sure would love to have you back and your patronage to our hotel and brand is much appreciated. If we can ever assist you with anythng when you return, please let us know and it will be our pleasure to be of service. Thank you for sharing your experience with us and we all look forward to welcoming you back again soon.

"Vacation "

5
04/09/2018

My 2 sisters and I stayed at Magnolia Bluff Hotel for 3 nights. We really enjoyed our stay. Bed were very comfortable. The breakfast buffet was really great. All the employees were very friendly and helpful. The pool area was amazing. Would definitely stay here again.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We love hearing great news and loved being of service and welcoming you to our hotel. The entire Team wishes to convey to you how much we appreciate your patronage and we sure hope to welcome you back again soon. Thank you so much for sharing your experience with us and it was again, a pleasure to have been of service.

"Put Natchez back on our "bucket list for a future stay"

5
02/09/2018

We are a Best Western Rewards member. When we booked the Magnolia Bluffs property, we were anxious to tour the Deep South and experience all of it's charms. After a little bit of confusion with our GPS directions in the car, (we put in Best Western Hotel, not Magnolia Bluffs which is the official name of the property) , we discovered the hotel and checked in. The rooms were immaculate in cleanliness and the front desk check in process could not have been any smoother. From our advantage point, all the mattresses at a Best Western are luxurious and provide a good nights rest, much better than other competitors we have used. Breakfast was above expectations! Home cooked bacon, sausage, waffles etc. along with cold choices. We could not have asked for more. Unfortunately, we had to depart earlier than we expected, and our check-out clerk, Sharlotte helped us magnificently with the process We can't say enough about her assistance . In closing, for the value of our dollar, this hotel property exceeds most others for the dollar paid. We want to return ASAP! If you go, greet Sharlotte and Lisa, the shuttle driver for Capt. Greybeard and his wife. Everyone at the hotel were simply super!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
What wonderful news and many thanks from the entire Team for choosing us. We are so happy you had a great stay and loved the accommodations. Our entire Team is here to always assist our guests with whatever they need to ensure everyone has a great stay and enjoys the hotel and all of its amenities. Thank you again for your patronage and we all look forward to welcoming you back to our hotel soon.

"Spring girls getaway"

3
01/09/2018

Hotel was nice and view was nice. Good food but the machines were very tight. An ok experince but would have been nicer if the machines were looser. A bit off the beaten path. Kind of hard to get to due to some construction in the area. Had to stop and ask a local how to manever around it.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were all delighted you enjoyed your stay and we sure loved having you here. We hope you have another opportunity to visit us again and if there is anything any of us can assist you with when you return, please let us know and it will be our pleasure to be of service. Your patronage is much appreciated and thank you so much for sharing your experience with us.

"AWESOME STAFF"

5
30/08/2018

From the time I entered the building until I left the next morning, the staff was amazing. They went above and beyond to make sure all my needs were met. The facility was nice and clean. The bar was well stocked. There were snacks available for purchase in the event you needed some during your stay.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for stahying with us and it was truly our pleasure to have had you here as our guest. We are all thrilled you had a great stay with us and our staff works hard to ensure we make all of our guests feel welcome and exceed their expectations. If there is anything we can ever assist you with when you return to see us again, please let us know and it will be our pleasure to oblige. Your patronage is much apprecaited here and we look forward to welcoming you back again soon.

"GREAT Stay!!!"

5
28/08/2018

My husband and I stayed here 3 nights! From the time we checked in until we left ALL of the staff was wonderful!!!! Since this was our 1st time in Natchez we were not familiar with the city. The ladies at the check-in desk were so helpful in getting us shuttles, restaurant reservations, etc. The breakfast was great. The staff in the breakfast area were so polite all 3 mornings. It was so nice starting your day off with a friendly smile. We will definitely stay here again when in Natchez!!!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It is always our goal to exceed our guests expectations and we are thrilled we all here had the oppotunity to be of service. Thank you so much for choosing us and your patronage is much appreciated. We are delighted you had a great stay with us and the entire Team look forward to welcomin you back again soon. Thank you again for sharing your experience with us.

"Friendly staff"

3
26/08/2018

First off, I want to state that the casino is not attached to this hotel, which was great with us! We Stayed in this hotel one night. Upon checking in, the staff was very friendly and helpful. The room was clean and the bed was comfortable except for the pillows. They were AWFUL! Very lumpy, which made for an uncomfortable night. Breakfast was good. Location was across the street from the visitor center which, if you are wanting to tour the historic city, is where you want to begin your day

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Our entire Team wishes to Thank you for chooing our hotel and we are so pleased you enjoyed your stay with us. Please let our Front Desk Team know if you ever need anything at all as we would have loved to have delivered you a new set of pillows to ensure you we exceeded your expectations. We love taking are of our guests and we all look forward to welcoming you back soon and being of service once again. Your patronage is much appreciated.

"Great personnel"

5
19/08/2018

Great experience, but a very slow internet. Great hot breakfast items. Great staff and very polite. The only problem experienced was a slow internet speed. Clean rooms and quiet surroundings. Great night sleep.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is wonderful news and it was certainly our pleasure to have you here. Thank you for sharing your experience with us and we are upgrading our internet system here at the hotel to ensure our guests receive the best possible experience available. We are so glad you had an enjoyable stay with us and we all look forward to welcoming you back soon to out hotel and enjoying our amenities and staff.

"Small but good "

5
12/08/2018

This is a smaller casino and made us wonder if we would win anything. We definitely did! We had a ball. The bartender was very friendly and we felt safe there. Will definitely return for more great views and winnings.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is such great news and we all just loved having you here and appreciate your patronage and your intention to return. We are all delighted we had the opportunity to be of service and look forward to seeing you again soon. You are much appreciated here at our casino and hotel.

"Loved my stay!!"

5
09/08/2018

I stayed at this location for a reason. I was there a few years back visiting a good friend, and I had such a wonderful experience. The staff was more than welcoming, my room was white-glove clean. Anything I needed and wanted, the staff made sure it was available to me. The General Manager even took time out of his day to tell me about the area with its local attractions. That ment a lot to me. So thank you again for giving me an outstanding time at this hotel of shall I say family like establishment. Will definitely come again!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was our pleasure to have been of service and we sure hope you can visit us and area again sometime. We love taking care of our guests and our goal is to consistenlty exceed our guests expectations. We are delighted you enjoyed your stay with us and look forward to seeing you again soon. Thank you for sharing your experience with us.

"Friendly Staff"

5
06/08/2018

One of the friendliest staffs at any of the many hotels we have stayed at on our road trips. Free shuttle to casino about three minutes away. Quiet and safe. Beds very soft and comfortable but I guess that depends on how you like your bed. Awesome free hot breakfast buffet.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
On behalf of myself and the entire Team, we wish to convey to you how much it was simply our pleasure and privilege to have had you here as our guests. We continue to work hard to exceed our guests expectations and thank you so much for sharing your expereince with us. We all look forward to welcoming you back again soon.

"Great service "

5
29/07/2018

We enjoyed our time at Magnolia Bluffs. Great service, Great rooms. The staff are very helpful. Breakfast was very fresh and tasty. Our stay was briefly but this town was a hit on our trip thru the south. I will be coming back this way.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is such great news and our entire Team wishes to thank you for your patronage. We are so happy you had a great stay with us and will be coming back to see us again. If you ever need anything at when you return, just let us know and it will be our pleasure to be of service.

"A bit surprised this stay, not in a good way"

4
25/07/2018

Stayed at this hotel 2 years ago and the stay was absolutely wonderful. This time around some things have definitely changed, the beds are "screechy' and move around when you try turning in them, you can hear everybody in the hallways or in there room. during this stay you could hear children running in the hallways etc., and it became very annoying. the free shuttle to local attractions and to the casino was still very attractive and the front desk staff were and still are very nice and friendly. The breakfast buffet is excellent and the staff who work the breakfast area are the absolute BEST!!! The pool area is very, very attractive and there is a Jacuzzi along with cabana's and plenty of seating available. Overall, not sure if I will be selecting this hotel again for the next visit to Natchez or not.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We certainly loved having you here and so nice to hear you enjoyed all of the wonderful amenities we have to offer to all of our guests. We do apologize you experienced some unexpected noise from the hallways. We have policies in place and want to ensure all of our guests experience a relaxing and peaceful stay with us and our front desk team is always available to address any disturbances that may arise. Our maintenance Team is always available to assist with any request or issue that may arise and we sure hope we were able to get that resolved for you. The entire Team wishes to convey to you how much we all loved having you here and we all look forward to welcoming you back again soon and allowing us another opportunity to be of service. Your patroange is much appreciated.

"A Five Star Value"

5
23/07/2018

Though this is not a luxury hotel, I found it the best hotel value I've had in modern memory. The hotel is located on the Natchez bluffs above the location of its casino on the riverfront. I got a special rate on the room because my wife and brother-in-law were participating in a weekend event near the facility. The lobby is bright and cheerful, and the sleek bar and dining area are adjacent to it and easily accessible. The included hot breakfast was much better than expected in quality and selection and the hostess was charming, friendly, and helpful. Other staff of the hotel were professional and knew that customer service means, first and foremost, a friendly, helpful attitude. The room was very clean and easily determined because all flooring was hard surfaced. The room was a good size and well-appointed. Although our room was close to the elevator lobby we were not disturbed by noise. It was very convenient to have ice and drink machines in the elevator lobby so you didn't have to search for them. Kevin Kickles, director of casino marketing, was very friendly and helpful at both the casino and the hotel. Overall, a great experience that exceeded expectations.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We sure loved having you here and delighted you enjoyed your stay with us. We love taking care of our guests and ensuring we exceed their expectations so please come back and see is again soon. Your loyalty and patronage to our hotel is much appreciated.

"First time in Natchez."

5
23/07/2018

Our stay at the Magnolia Bluffs was great! The staff was exceptional every aspect! The Bartender is perfect! The facilities were very good. The lobby and bar area was beautiful and the access to the pool is great. You can watch you kid while enjoying the air-conditioning inside. The room are nice, but the wifi and tv were confusing; more so the tv! The breakfast was great! The only thing that was different, is the Casio is down by the Mississippi River, were the hotel is on the bluff away from the river. Before sounding bad, The hotel has transportation or anywhere in the town, just call and they will take you there and bring you back! This is a Best Western hotel, the price was right. The federal travel center for Natchez is right across from the hotel, within walking distance.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was our pleasure to have been of service and we hope you come back and see us again soon. We are thrilled you had a great stay and enjoyed the hotel and amenities and if there is anything any of us can ever do in order to enhance your stay even more when you return, just let us know and it will be our pleasure to oblige. Thank you again for your patronage.

"Getaway weekend with other couples while our husbands played in a golf tournament. "

2
21/07/2018

The lobby and restaurant are beautiful and updated however the rooms are tragically outdated. The carpet desperately needs to go. We went to the restaurant to get the drink we saw on the ad for the restaurant in the hotel elevator and they did not make them anymore ???????. Continental breakfast was decent but could use an opportunity to get a mimosa and something nicer like eggs benedict.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much and we were so apprecative we were given the opportunity to be of service. All of our guest rooms have been appointed since we opened with new hard wood floors in each room and we have received many wonderful compliments on how our guests love the hard wood floors. Your feedback allows us to continue to improve our product and service and we thank you so much for taking the time to share your experience with us. We are so glad you enjoyed your stay and all of us here look forward to welcoming you back again soon.

"Most Cost-Effective Option in Natchez"

4
13/07/2018

We recently stayed two nights in the city of Natchez on a trip north from New Orleans. The staff was nice and room satisfactory, but could have been a tad cleaner. The only significant problem we had was with the wifi... it was very poor. Please look into increasing your bandwidth! The free breakfast was quite good. Even with the connectivity issues, this is the best deal in Natchez when considering cost and quality.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for sharing your exerpeince with us and we truly appreciate your patronage. We are in the process of upgrading our internet as well as adding a new Sundry shop to our hotel for all of our guests to enjoy and your feedback allows us to continualy work hard to improve and enhance our product and service. We are delighted you enjoyed your stay with us and found us to be the best value in Natchez and we all look forward to welcoming you back again soon. You are much appreciated here at MBC Hotel.

"Best Hotel stay at this price period....outstanding hotel!!"

5
13/07/2018

I have nothing but praise for this hotel. From the amenities to the facilities, to the personable and attentive staff. This is where you should stay when in Natchez! The bar and bartender was great, the breakfast was incredible and the staff was super friendly and helpful and they actually smile.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We cannot thank you enough for choosing our hotel and we love taking care of our guests and ensuring we exceed your expectations every time you choose to visit us. We are thrilled you had a great stay and appreciate the wonderful comments about our hotel and staff. We loved having you here and look forward to seeing you again soon and welcoming you back to MBC Hotel.

"Perfect hotel for class reunion"

5
11/07/2018

The sales staff is amazing very accommodating for large or small groups rooms are clean view beautiful the rooms on the sixth floor are the best The staff at front desk are so friendly and helpful they went above and beyond their duty Fresh baked cookies every afternoon at front desk Nice breakfast comes with cost of room nice pool area Located near everything

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We love hosting our groups and reunions and that is one of our specialties and we are so glad and delighted you had a wonderful stay with us. We all truly loved having you here and we so much appreciate you choosing us and the entire Team wishes to convey to you how much we appreciate you and look forward to welcoming you back again soon.

"Excellent Stay"

5
11/07/2018

My husband and I, along with friends, stayed at Magnolia Bluffs Hotel in Natchez to celebrate our wedding anniversary. From the moment we arrived until the time we left, everything about our stay was excellent! The staff was amazingly friendly and helpful. The rooms were very nice and the bed was extremely comfortable. The pool area was gorgeous! The breakfast buffet was so delicious and happy hour at the hotel bar was so much fun! We loved the fact that the shuttle bus took us wherever we needed to go downtown and picked us up when we were ready to go back. This was our first trip to Natchez, but definitely won't be our last. And we will only stay at Magnolia Bluffs Hotel!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for sharing your experience and that is great news to hear you had a excellent stay with us! Our goal is to always exceed our guests expectations and we want all to feel at home when they choose to visit us. We truly loved having you here and it was our pleasure to have been of service and we all look forward to seeing you again soon.

"1 night stay "

5
08/07/2018

After travelling in a car for 4 hours, we were warmly welcomed by enthusiastic, helpful staff who made us feel comfortable the second we walked in. They guided us to our spacious, luxurious room and told us about the incredible facilities such as a pool, gym and hot tub! Furthermore, they provided absolutely free transport to any restaurant in the lively town as well as a sensational breakfast buffet that had everything you could imagine. I highly recommend this unbelievable hotel to anyone wishing for a good night's sleep.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is wonderful news to us and our entire Team wishes to thank you so much for your patronage! We work hard to exceed our guests expectations and we truly and delighted when our guests have a Fantastic stay with us. We are so glad you took advantage of the wonderful amenities we have to offer and so many guests comment on how convenient our shuttle is and love the opportunity to be able to visit downtown without having to drive. We sure hope you have another chance to come see us again and we all loved having you here and look forward to welcoming you back again soon.

"Southern Hospitality, right here!"

5
06/07/2018

We were greeted by Nicole, a sweet, professional lady, who obviously loves her job! We selected a king room—beautifully decorated, sparkling clean & as cozy as our own bed! The hotel, like our room, is tastefully decorated with inviting furnishings and plenty of room to sip a cup of coffee or chat. We didn't visit the pool but had a beautiful view of it from our room! Speaking of views, the one looking over the Mississippi River from the 6th floor was simply gorgeous! Pleasantly surprised by great atmosphere & the BEST customer service!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was our pleasure and privilege to have you here as our guests and we love being of service and ensuring our guests have a wonderful stay with us. We are all thrilled you had a wonderful time and loved our guest service and all of us here wish to convey to you how much we all loved having you here and look forward to welcoming you back soon.

"Good Value and modern. Walking Distance to town and riverside"

4
05/07/2018

Stayed 1 night on a Harley Trip around S/E States. This hotel is large, modern and clean. It is walking distance to the beautiful riverside and also the centre where there are a few bars etc. No problems, friendly staff, nice room.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for the nice review and we love ensuring our guests enjoy their stay with us. We sure do appreciate you sharing your experience with us and the entire Team looks forward to welcoming you back agin soon.

"Very nice"

5
04/07/2018

Staff very friendly and helpful. Kudos to Brian Byrd and Sharlotte. Will stay here again. Rooms very cool. Hotel updated and very nice. Reasonable rates. Clean. Convenient to everything. Shuttle service excellent!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is wonderful news and our Team loves exceeding our guests expectations. We sure do appreciate your patronage and we all just loved having you here and look forward to welcoming you back again soon to MBC Hotel and Casino.

"Nice hotel"

4
02/07/2018

Friendly staff, nice room and great pool area. Only let down was happy hour where the bar person showed no interest and poor service. I asked what call liquor was and they were vague and claimed had never seen the sign advertising happy hour. Other than that I would recommend this hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for your patronage and we are so delighte you enjoyed your stay. Apologies for the confusion with the bartender and we will ensure they are provided a refresher course to ensure we always exceed our guests expectations. Your patronage is much appreciated here and the entire Team looks forward to welcoming you back again soon. Thank you for sharing your experience with us. It was our pleasure to have been of service.

"Wonderful hotel."

4
01/07/2018

The casino is not located at this hotel, but they do offer a free shuttle to the casino. All the staff were friendly. The offer a free breakfast which is always a plus, lots of variety. Cookies and water provided in each room. I loved the pool area! You can sit at a cabana drink in hand and enjoy the pool and hot tub. We only stayed one night but if I'm ever in the area again, I would stay here again. No complaints.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We sure loved having you here and we are all so delighted you enjoyed your stay and all the amenities we have to offer. We are so glad you will be back to see us and we all look forward to welcoming you back again soon. Thank you again so much for your patronage!

"Trees in Bloom!"

5
27/06/2018

Had the pleasure of visiting Natchez when all the trees lining the streets were in bloom. Simply beautiful! Hotel was clean, staff was friendly and helpful. Breakfast had a good variety and it was well-maintained. Enjoyed our stay!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is wonderful news and it was our pleasure to have had you as our guests. We are thrilled you had a great stay with us and we truly appreciate your patronage and hope to see you again soon. Thank you again for sharing your experience and if you ever need anything at all when you return to see us, please let us know and it will be our pleasure to oblige.

"Group of 7 had a blast"

5
20/06/2018

Three couples and a single friend drove from Mobile for two nights. The hotel was excellent, very clean with a helpful and friendly staff (front desk, bartenders, maintenance, house cleaning). Free breakfast was very plentiful - waffles, pancakes, muffins, cereal, eggs, bacon, sausage, grits, gravy, biscuits, fresh fruits, several juices. Free shuttle took us anywhere we wanted to go. Pick up was fast. They'd use the big bus to pick us all up. Did not have time to try the salt pool. We'll just have to come back.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was wonderful to have you here and all of us wish to convey to you how much we appreciate you choosing our hotel and allowing us to be of service. We are delighted to hear you had a great stay and enjoyed a lot of our amenities and we sure hope to see you again soon on your next trip to Natchez. Thank you again for your patronage and your loyalty to our brand.

"Staff was Great!"

5
18/06/2018

Everyone we encountered was full of smiles and asking how we were doing and if they could help with anything. You always come in contact with that one person that acts like they hate the world, but not here. I appreciate all the staff and making our stay comfortable, especially the lady at breakfast, don't remember her name(Cynthia, maybe) but she was a gracious ray of sunshine and just helped start our day out great! The breakfast? very good!! The bed? Soooo comfortable. The shower? perfect. We will stay here again.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is such great news and we all just loved having you here and being of service. We love taking care of our guests and ensuring they have a remarkable stay with us and when you return, if you need anything at all, just let us know and it will be our pleasure to oblige. Your patronage is much appreciated here and we can't wait to have you back!

"Prepare to be Pampered"

5
08/06/2018

This is a great, clean, contemporary hotel with a great view of the Mighty Mississippi! We were treated to very personal, courteous and friendly service. The room had a good view even though it was at the rear of the building. The bed was comfortable and the room was quiet. The property is right across the street from the visitors center. However, the casino and restaurant are not on the property, but a free shuttle is provided. The breakfast was very good. We will be sure to return when in Natchez!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was our pleasure and privilege to have been of service and we are all overjoyed you had a great stay with us. We are excited you will be returning to see us again and of course, if you need anything at all when you return, just let us know and it will be our pleasure to oblige. You are much appreciated here at MBC Hotel. Thank you again for your patronage and for sharing your experience with us.

"Long Weekend stay"

4
05/06/2018

We went for our 30th High School reunion and stayed Thursday - Sunday. The staff was very welcoming and friendly. The rooms were clean and comfortable. We had our meet and greet Friday night in the bar area and the Brian, our bartender was very friendly and patient with us. Our banquet was held there on Saturday night and they provided the food, which was all very good! The staff was very accommodating to our large group. I'll stay there again.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all love hearing you will be back to see us again and thank you so much for sharing your experience with us. We are so happy you enjoyed your stay and the interaction with our Team. We love taking care of our guests and it was wonderful to have you here. We look forward to welcoming you back again soon and thank you for your loyalty to our hotel and brand.

"Inadequate air conditioner"

3
03/06/2018

Everything was great except for the lack of cooling from central air unit. We couldnt sleep our last night there from being so hot. It was an extremely hot and humid weekend. No matter what temp we set it at, yje room temp kept increasing. I dont think the thermostat on wall even worked. I prefer window units. Also we had trouble with tv controls and didn't get much use out of it. But in general it is a lovely hotel with exceptionally friendly front desk staff and great breakfast buffet. I will recommend this hotel to friends.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are so happy to have had you as our guests and our apologies you experienced an issue with your air conditioner. Our maintenance team is always available 24/7 here at our hotel and I definitely want to ensure we resolve any issue like that when it is reported. Providing a relaxing and comfortable stay in a clean and friendly environment is our goal and we are so glad you will be coming back to see us. We appreciate you providing us your feedback as it allows us to continue to improve on our product and service and the entire Team here at MBC Hotel looks forward to welcoming you back again soon.

"2 nights"

5
31/05/2018

Very pleasant and confortable hotel and I will recommend it any time as the best in Natchez. We were worried about the fact it is a casino but thanks God, the casino is in a separate building far away by the river side and the hotel then luckily offers a shuttle service anywhere in town and late at night. The second day we had a bad surprise when back around 5h30 PM to find our room still undone ! When complaining about this unacceptable sad state of affairs, we bumped into the General manager who immediately apologized about the inconvenience . He explained that 3 employees were missing that day and he himself was cleaning the rooms etc..He had the graciousness to offer us a cocktail at the bar ( we even abused his hospitality and had two and they were good). Having been a general manager I could only understand his predicament and his "rolling up his sleeves" doing the work himself. The personnel at the reception desk was pleasant, helpful and competent. We will go back there if we have a chance to visit the region again.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was certainly a pleasure meeting you both and the entire Team just loved having you here. i throughly enjoyed getting to know you and so glad we were able to provide you with a relaxing and enjoyable stay. I am so delighted to hear if you come back to the region again you will be back to see us. So until we meet again, safe travels and we all wish you the best.

"prime cut steak house for dinner"

4
30/05/2018

the restaurant right on the Mississippi river is really good. we had a really good dinner there with nice, clean decor, good service, and excellent food. try the blackened catfish with crawfish butter cream sauce, or the blackened red snapper with baked sweet potato. Both excellent choices.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are delighted you had the opportunityt to experience our Prime Cut Steakhouse for dinner and we are so glad you had enjoyed your meal and ambience we have to offer. Our entire service Team from the restaurant to our hotel wants to thank you for choosing us and please come back and visit us again soon. We all loved having you here and so much appreciate your patronage.

"Natchez time"

5
29/05/2018

Very nice hotel with courteous and professional staff. Very eager to help and offer reccomendations for places to eat and tourist sites. Also provided shuttle service to casino and back. When we were finished at casino dropped us at Bowie's and even came back to get us when we were ready to go back to hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Our shuttle and van amenity is one our guests just love and we are so delighted you took advantage of that and had nice stay with us. We all appreciate you providing us your feedback and we all wanted to convey to you how much we loved having you here and being of service. The entire Team looks forward to welcoming you back again very soon.

"Excellent stay"

5
29/05/2018

Stopped there on our way along the Mississipi,this hotel features big comfortable room,great breakfast included,free shuttle to downtown Natchez(which is not that far walking ).Casino is located further downtown along the river. Our stay was excellent.Enjoyed the pool too.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
The pleasure was ours and we love taking care of our guests. Thank you for sharing your experience with us and if there is anything we can ever do for you when you have the opportunity to visit us again, please let us know and it will be our pleasure to be of service.

"Great Stay!"

5
28/05/2018

We are 2 seniors on a long road trip from Florida who stayed here for 2 nights over the Memorial Day weekend. Everything was wonderful...the staff, room, facilities, breakfast, etc. The location was perfect for us and we even won a little at the casino! Loved our stay!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
How nice to have had you here as our guests and thank you again for the wondeful review. We so much appreciate you choosing our hotel and please don't make it too long of time before you visit us again, we would sure love to have you back again in the near future. Take care and thank you again for your patronage.

"Okay for an overnight stay"

3
23/05/2018

Was fine for an overnight stay. Room was okay - comfy enough and was only for one night. Would have liked a safe in the room. Breakfast was pretty good especially considering it was included in the rate. We were a bit mislead about the complimentary minibus to "the centre" which actually goes to the casino at the bottom of the hill. It was quite late and dark, so we then struggled to find our way to town; we could have actually walked from the hotel once we realised. Not bad, but maybe nicer places to stay - I'd probably look elsewhere if returning.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We certainly loved having you here and wish you had an opportunity to expereince all of the wonderful amenities we offer. Our lovely pool is the only SALT water pool in Natchez for all of our guests to enjoy. Our hotel bar is also a wonderful amneity most do not have here in the area and we do shuttle within a 5 mile radius so our guests can get out and enjoy all of the attractions our wonderful city has to offer. We sure hope you come back and see us again. It was a pleasure to have had you here and thank you again for your patronage.

"Excellent hotel!"

5
21/05/2018

This hotel has a great location, very nicely decorated & and excellent, friendly staff. The breakfast was quite good, also. The bed & pillows were very comfortable. The 24 hour shuttle was a plus. We were pleased with our stay here.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are all thrilled you had an Excellent stay with us and our entire Team so much appreciates your patronage. It was our pleasure to have been of service and if we can ever do anything for you when you return to enhance your stay even more, just let us know and it will be our pleasure to oblige. We love taking care of our guests and look forward to seeing you again soon.

"Excellent stay"

5
18/05/2018

From the time we booked in until the morning we left we were made to feel comfortable. Staff on front desk were very welcoming and friendly. Nothing was a trouble for them. We stayed for two nights and wished we could have stayed longer. Our room was spacious and clean. Getting an extra pillow and towel was no trouble. Bed was comfortable and apart from one or two people slamming their door when they left it was a quiet stay. Breakfast was great with a huge choice of different foods. We loved our stay here and would recommend this hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We so much appreciate your feedback and that is great news to hear you had an Excellent stay with us. We all love taking care of our guests and your patronage to our hotel and brand is much appreciated by all. We hope you come back and see us again soon.

"Magnolia Bluffs"

4
18/05/2018

Good location. Plenty of parking. Friendly staff. Good check-in. Clean and good-sized room. This hotel is part of the Best Western chain. Stayed on third floor with a partial good view, facing North. First hotel we've stayed in that has laminate flooring in the room. There is a lack of electric receptacles in the room. It appears to be an older hotel that has been updated. Did not participate in the casino life. Breakfast was a pleasure. Good & healthy food!. The outdoor salt water pool is open (May 17). Nice grounds. Away from the noise of highways and city life. Short drive to local restaurants.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all loved having you here and thank you so much for wonderful review. We are all delighted you emjoyed your stay and the entire Team wishes to convey to you how much we all appreciated you allowing us to be of service. We all look forward to welcoming you back again very soon.

"Outwardly *seems* Nice..."

2
15/05/2018

Pretty strange experience staying here. Outwardly, everything *seems* nice-- from the oatmeal raisin cookies in the room to the new and modern furniture-- but then the experience is one of an hourly. Everywhere you turn you are made to feel untrustworthy. You need a photo ID to get towels for the pool. In the bathroom there is a price list posted for every possible thing you could steal out of the room. Upon check-in you are warned not to bring any pets in, or to have any loud parties (despite the fact that there is party space on every floor). And there is some weird false advertising-- specifically, the poster in the hotel promotes the happy hour and shows pictures of cocktails (like margaritas, gin and tonics) that they do not make or are not included in happy hour. At least the pool was nice and warm...?

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for staying with us and we so much appreciated having you here. One of the wonderful perks we afford to our guests is we do not charge resort fees or any other additional fees our surcharges like most hotels do which is why we simply ask for an id to obtain pool towels. Many of our guests have complimented us on this choice and love the fact we can accommodate our guests withour having to apply an additional charge for what many hotels call a value package add on charge. The general policies explained at check in are in place to ensure all of our guests have a relaxing and enjoyable stay with us and we always have our guests best interest in mind. We offer a wide variety of amneities and we sure hope everyone enjoys the offerings when they choose to visit us. We strive to provide Superior service and wonderful accommodations and all of us here would love to have another opportunity to be of service and would love to welcome you back again soon. Thank you again for your patronage.

"Family trip for Mother's day"

5
14/05/2018

Everything was wonderful great location, food, casino and shopping was very close!! I would definitely recommend this to anyone and I will be going back asap!!!! Good food and excellent bar/ lounge. .

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and so nice to know you had a great stay with us. Your feedback is much appreciated and if there is anything we can ever do to assist you when you visit us again, please let us know and it will be our pleasure to oblige. We all look forward to seeing you again soon.

"Nice--clean hotel"

4
14/05/2018

Beautiful rooms. it's in a great location near the bridge and not far from downtown area. room is spacious and clean. beautiful pool area. the breakfast was good and filling. good way to start the day.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were so delgihted you enjoyed your stay with us and it was our pleasure to have been of service. Thank you for the wonderful comments and the entire Team here wishes to convey to you how much we appreciate your patronage. We all hope to welcome you back again soon.

"Family Trip"

5
09/05/2018

Great experience. Loved the cookies! Hotel and breakfast staff were friendly, pleasant, humorous and courteous. Room was neat, clean and mattress was comfortable. Would highly recommend this hotel to others.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Your business is greatly valued by our entire Team and we all were delighted to hear you had a great stay and would recommend us to others. We strive to ensure we exceed our guests expectations every time and all of us here look forward to welcoming you back again soon. Thank you so much for sharing your experience with us.

"Magnolia Bluff Casino Hotel Stay / Natchaz, MS"

5
08/05/2018

Best hotel I've seen in years...I feel like hotels have gone down in quality, cleaniness, service, not this one!! Everyone should stay here...so clean and friendly...made our stay an excellent experience!!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was our privilege to be of service and we all just loved having you stay with us during your visit here in Natchez. Your patronage is greatly appreciated and please come back and see us again soon. We love taking care of our guests.

"They can take reservarions,just can not keep them"

3
03/05/2018

Changed room and floors upon arrival, gave one of our two adjoining rooms on the requested floor to an internet booking after our request that there be no scented cleaners used. The property was clean, easy to access.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We thank you so much for staying with us and it was our pleasure to have had you here as our guest. We are always delighted to make efforts to accommodate our guests requests and we regret we do not have connecting rooms on the floor you requested and we hope our alternatives met with your satisfaction. We strive to ensure we exceed our guests expectations and thank you so much for allowing us to be of service. We hope to see you again soon.

"Magnolia Bluffs Casino Hotel & Beautiful Natchez"

5
03/05/2018

Always a fantastic stay at Magnolia Bluffs Casino Hotel, with gracious staff, delicious hot breakfast and super convenient location. Just minutes from downtown, Mississippi River across the street with beautiful sunset special ordered!

"Great stay"

5
02/05/2018

I'd never stayed at this hotel before but passed it several times. I absolutely loved the updated lobby area and the young lady that checked me in was so thorough and helpful. There were a lot of people in town and the parking lot was busy, but neither of those are cons. With all of that going on, it was quiet, I loved my room, and the location was great for us. We experienced no issues, there were no complaints! I wish I would've been able to stay longer and that it wasn't as cool when I was there so I could've taken advantage of the nice pool!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all loved having you here and we are thrilled you had a great stay with us. It was our pleasure to be of service and very soon, we will get to experience those nice warm summer days so we hope you come back then and enjoy our pool. Thank you again for your patronage as you are much appreciated here at MBC Hotel.

"Everything was good. No complaints."

5
30/04/2018

I was here for a leisure convention. All staff interactions were good. Kitchen / breakfast staff were excellent. Rooms were clean and modern. Sometimes traffic in area is difficult, but I definitely recommend this hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We love reading great reviews and we love taking are of our guests and we all were so pleased you enjoyed your stay with us. Please come back and see us again soon and if you ever need anything at all, just let us know and it will be our pleasure to be of service. You are much appreciated here at MBC Hotel.

"New Best Western property"

5
29/04/2018

The is a classy hotel with all the conveniences and manners of a 5-star hotel. I recommend it highly. Convenient to town and visitor's center is right across the street! Breakfast personnel wanted to take care of our every need.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are delighted you had a wonderful stay with us and we so much appreciate you being here. Thank you so much for your patronage and loyalty to our hotel and all of us here look forward to welcoming you back again very soon.

"True Southern Hospitality"

5
23/04/2018

Check in was quick and we were in our room in no time. The breakfast was absolutely amazing! If you're from the south and love your grits... you WILL love theirs. Perfectly cooked, creamy and buttery! Everything was absolutely amazing! I wish I had gotten her name, but there was a wonderful lady in the breakfast area running from table to table checking on people making sure they had everything they needed. If people wanted to take some food upstairs, she VERY happily wrapped it up for them so it wouldn't spill. She was a doll!! From the moment we walked in, until the moment we left, we were pleasantly greeted by just about everyone in this hotel. The man busing tables during breakfast..... the housekeeper... everyone wanted to make sure our stay was perfect. Highly recommend this hotel!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are so thrilled you had a great stay and your patronage is greatly appreciated. We love making our guests feel at home and ensuring we exceed their expectations as that is our goal each and every time. You are much appreciated here at MBC Hotel and the entire Team wants to convey to you how happy they are reading your review. Please come back and see us again soon.

"Cynathia & Sam W."

4
22/04/2018

If you get a chance to make it to breakfast you can't miss this beautiful smiling face, Cynathia. This lady will make your day, she runs circles around everyone in that kitchen area. Cynathia you are awesome, keep smiling! Sam W. Thanks for cleaning our room (405). The reasons I'm putting Sam's name out here is because of the confusion the lady's caused about doing what they get paid to do. Thank you?? Mr.Sam W. & Ms. Cynathia

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is wonderful news and we were thrilled you choose our hotel and had a great experience. Thank you for the wonderful compliment on our team members and they will definitely be delighted to hear they made a positive impact on your stay. They do a great job and we all thank you again for being here. It was our pleasure to have been of service and please come back and see us again soon.

"So much nicer than I had hoped."

4
22/04/2018

I was a little concerned that this hotel would be actually connected to a casino and would have a somewhat raucous clientele. But it's not on the same property, and it's very newly renovated looking - or perhaps newly built. It's very nice, and I'd definitely go back. The accommodations were comfortable, with all the amenities we look for, such as a refrigerator and microwave, etc. The location was great, and the breakfast, which is included, was fine. We'd definitely stay again.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are delighted you enjoyed your stay and loved hearing you will be back to see us again! It was our plesure to be of service and your patronage means so much to us. The entire Team looks forward to welcoming you back again soon.

"Sharlotte Dotson"

4
18/04/2018

I would recommend the Magnolia Bluff Casino Hotel in Natchez, Mississippi. The rooms are very nice and clean. We enjoyed the complimentary breakfast. I experienced the highest level of hospitality services by Sharlotte Dotson and Nicole Williams. The week of April 7th, all the hotels were booked in Natchez and several of my family members needed to attend a funeral. I spoke with Sharlotte at the front desk and asked to be contacted if any avaliability opened and she did so. Sharlotte contacted me on Thursday evening to inform me that rooms were going to be available due to cancellations. Sharlotte then proceed to help accomadate several of my family members in booking their overnight stay. She was very friendly, helpful and professional.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is such Great news and Sharlotte loves helping and taking care of of our guests. She is a gem and we are all so thrilled you had a wonderful connection with her and enjoyed your stay at our hotel. Please come back and see us again and if you ever need anything at all, please let us know and it will be our pleasure to be of service.

"Enjoyable stay"

4
15/04/2018

I would recommend the Magnolia Bluffs Best Western Hotel. The hotel was great, close to shopping, the visitors centre, free shuttle and historic homes and streets . Lots to see close by. Staff was helpful. I would give it a 4 star review.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for recommending us to others and we sure are delighted you enjoyed your stay with us. Our goal is to ensure we always strive to exceed our guests expectations and all of us here look forward to welcoming you back again soon. Thank you again for your patronage!

"Best Western Magnolia Bluffs"

5
13/04/2018

Very nice hotel with friendly and helpful staff that went over and above in their effort to make us comfortable. We highly recommend anyone travelling to the area to enjoy the exceptional service that they offer. Also, a full breakfast inclusive with the room cost was a great benefit.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We all thank you so much for choosing us and we all loved having you here. It was wonderful to hear you had a great stay with us and we so much appreciate your patronage and loyalty to our hotel. We love taking are of our guests and if you need anything at all when you return, just let us know and it will be our pleasure to be of service.

"Back Home Again!"

5
10/04/2018

Last year I wrote a review for my stay at Magnolia Bluffs- A place like home-and now a new review-Back home again! I stayed almost a week last year for my sick daddy and brother. I was treated so good that when my sweet daddy passed away,this was where my family and I wanted to stay.Getting a room at this time was not going to be easy,but I had gotten to know the employees so well from my last visit,and as soon as I walked through the door Custina Granger who worked at the front desk came out and gave me a big hug. I told her that my daddy had just passed away and we needed a room. She got on the computer and had us a room in minutes. She gave us a room right across from a family room where we were able to sit with family and plan my daddy's funeral. Custina was such a help! I am so thankful to her!It was a hard time for all of us but everyone was so kind to us. As usual the rooms were nice and clean and breakfast was great. I will always stay at the Magnolia Bluffs Hotel when I go to Natchez.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We always love having you here and so much appreciate your patronage! The entire Team thanks you so much for your loyalty and if you ever need anything when you are there, just let us know and it will be our pleasure to oblige.

"Great staff but CRAPPY internet and noisy rooms"

3
08/04/2018

The rooms are nice, staff very friendly but room walls are so thin you can hear people in the next door rooms. There was a baby in the next room and when we cried we knew it. Also the other side was a loud gentlemen and you could hear all his phone conversations. Another issue was the WORST EVER INTERNET at a hotel, we would connect it wouldn't work then when connect it would drop out, very frustrating. If I ever return to Natchez will not stay this hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We so much appreciate you being here and we sincerely apologize you exrperienced an issue with the internet and noise during your stay. Our Team is available at all times to assist our guests with any issue that may arise and we definitely want to ensure that our resolution meets and hopefully exceeds your exepectations. Thank you for providing us your feedback and we certainly hope you will consider staying with us again so we can ensure you have a fantastic experience. We truly loved having you here.

"Nice!"

5
26/03/2018

3 couples on trikes - stayed 3/24/18. Check-in process was very pleasant, but they had been extremely swamped earlier. Rooms were very clean. All hotel staff we encountered was very pleasant. Breakfast was nicer than most complimentary hotel breakfasts, but was open to the public for a fee - not sure it it was worth paying for. They let us park trikes (motorcycle trikes) in a safe place right in front of hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
How nice to hear you had a great stay and we sure do appreciate you sharing your experience with us. Our entire Team wanted to convey a Big Thank You for being here and it was truly our privilege to have been of service. We all look forward to welcoming you back again soon when you have an opportunity to visit the area.

"Great Staff, Noisy Room"

3
25/03/2018

This hotel was recently renovated. It is fresh, clean but the rooms can be noisy as our room had a laminate floor and an adjoining room (door) next to the bed and you could literally hear every word of the individuals phone conversation like they were standing in the room. The refrigerator in the room was either not on or did not work. When we got back from the Natchez tours, our room door was open and unlocked. Our door would not close shut when you left - you had to pull it shut and the maid left it open. The bed was super soft and spongy which for someone with a bad back was not a plus. Now for the pluses - they have a nice happy hour and a self serve buffet breakfast with eggs, bacon, sausage, waffles, pancakes, etc. They also had a salt water pool which we did not use. The hotel is located on the river and close proximity to downtown and events. Our room was very clean and staff again was very helpful and listened. We went to the casino which does not a-join the hotel - you have to take a shuttle. It was smoke filled and it was dirty. No one was wiping down the machines and it was just grungy. The hotel and casino are separately operated but it is a “casino” hotel and people come to gamble.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was so nice to hear our staff was able to assist you and we appreciate the nice comments. We love taking care of our guests and want to ensure we do everything we can to make our guests stay a great one. We do apologize we did not exceed your expectations in all areas however and by providing us your comments, it continually allows us to work on improving our product and service to ensure our guests have a wonderful stay. We certainly hope we have another opportunity to provide you with a superior experience and if we can ever be of any assistance in the future, please let us know.

"Spring motorcycle trip"

5
24/03/2018

The hotel was very nice. The people working there were very friendly and helpful. A free shuttle to town is convenient. You could shop or go to the casino. Sitting out by the pool was also an option. ??

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were delighted to have you here and so much appreciate your patronage and so nice to hear you emjoyed your stay with us. We love taking care of our guests and if you need anything at all when you visit us again, please let us know and it will be our pleasure to be of service.

"Natchez trip"

5
23/03/2018

Great location, right next to the historical downtown. The Natchez visitor center is just across the street and it's very helpful to go there if it's your first time in Natchez. Easy on/off from major highway going through Natchez.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is wonderful news and all of us here loved having having you here at our hotel and being of service, If you ever need anything at all when you choose to visit us again, please let us know and it will be our pleasure to oblige. Thank you again for providing us your feedback and have a wonderful week ahead.

"Quality People at a Quality Hotel"

5
22/03/2018

The Magnolia Bluffs Casino Hotel in Natchez Mississippi was a great experience. The rooms were clean and well cared for and that is what you want in a hotel. The breakfast was presented nicely and the food was hot and good. But, the difference between hotels once you get by the above "price of admission" is the people and on that score, the Magnolia won high praise from me for the service and friendliness of the front desk Supervisor, Sharlotte Dotson. Sharlotte was pleasant when I checked in and was so helpful with recommendations for sites to visit and restaurants to eat. Her recommendation to visit Longwood (Southern Estate) was right on target and became a highlight of my trip to Natchez. Sharlotte, thank you for making this traveler's day and stay at Magnolia Bluffs.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and Sharlotte will be thrilled to know she made a postive impact on your stay. She really rallys our Team to ensure all of us deliver that Superior Guest Service and I for one am so delighted to hear Sharlotte was recognized for her contributions. We all loved having you here and please come back and see us again soon. You are much appreciated here at MBC Hotel.

"Not what I expected"

3
19/03/2018

This hotel was pretty average. Since it was listed as a Best Western "Premier", I guess I expected it to be a little more upscale. It was just average. Keith at check in was very nice and helpful. When we got to our room for the evening around 6PM, we kept hearing lots of banging, scraping and lots of noise. I know sometimes at hotels it is noisy, but this was a lot of noise. My husband finally looked out in the hall around 8:30PM and said, the housekeeping staff is still in the hall with their cart. It was housekeeping on our floor and apparently the one above us making all the noise. They had stopped by 9, but I found this very unusual, I guess they were full the previous night and having to work late. The hotel seems to have been updated, but you can tell it is an older property. Again, since it was a premier property, I expected the breakfast "buffet" to be really nice, especially since they advertised outside the hotel that non-guests could eat for $6. You were given a voucher for breakfast at check-in, but no one ever asked for it. The breakfast was a disappointment, it wasn't as nice as you usually see at a mid priced hotel. The eggs were just warm with a few left in the corners of the pan at 7AM. The grits had formed a skin on top, the hash browns were cold. The bread selection was white bread or white bagels. All in all, for the price we paid, it was fine, I just expected a little more.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We so much appreciate you being here and for taking the time to provide us your feedback. It continues to allow us to know what you liked and what we have an opportunity to improve upon and we sure hope we get to see you again soon. Our breakfast team consistently receives rave reviews on our product and service we offer as this is not typical of our hotel. Our entire Team is committed to making sure all of our amnenities and experiences offered by our staff exceed our guests expectaions and we do apologize we did not in this particular case and again, hope to have another opportuity to really ensure on your next visit you have a fantastic experience. Thank you again for sharing and we all look forward to welcoming you back again soon.

"Beautifully restored rooms and a friendly staff/ Southern Hospitality"

5
17/03/2018

This hotel has been beautifully renovated, The rooms are very nice. The breakfast is very good. The staff cannot do enough to make it a pleasant stay. You can also take the free shuttle to go to the Casino where there is a buffet. I bring French tour groups here and bring my whole group for dinner. Everyone loves the hotel and the employees. True Southern hospitality

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
All of us just loved having you here and we are all delighted you experienced a wonderful stay with us. Nothing makes us happier than a happy guest and if there is anything any of us can ever do in order to enhance your stay even more the next time you choose to visit us, please let us know and it will be our pleasure to oblige. You are much appreciated here at MBC Hotel and we all look forward to seeing you again soon and welcoming you back!

"The Gem of Natchez"

5
06/03/2018

This was the most friendly hotel staff we have ever met! The hotel was very clean and well maintained. We had friendly greetings everywhere we went. Sharlotte and Cynthia were the most helpful, checking on us every day during our stay. Cynthia was so attentive at breakfast, making sure we had everything we needed. Many hot food choices in addition to breads, fruit, and a few pastries. There was even a pancake machine that delivered fresh hot pancakes with a very short wait. The casino is actually not part of the hotel, but located a short shuttle ride apart. The shuttle driver, Lisa, was so helpful and friendly on our nightly trips to dinner or the casino. She had great recommendations and was very pleasant to visit with. We look forward to our next stay at the Magnolia when we visit Natchez.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and being of service and thank you so much for your patronage and loyalty to our hotel and brand, We are thilled you had a great stay with us and I will definitely share your comments with our Team. They will be ecstatic to hear the great news. All of us here look forward to welocming you back again soon to MBC Hotel and Casino. You are so much appreciated here!

"Nice hotel "

4
12/02/2018

Nice, but would give it more like 3.5 stars rather than 4. Rooms are clean, comfy bed, public areas bright and clean, but the decor is very modern, which to me doesn't really fit with the whole Natchez theme. Staff very friendly and helpful, breakfast just so-so, same offerings both days, but they did have muffins and one of those pancake machines. The sour note for me was a sign in the bathroom telling what the price for linens would be if you took them- very tacky and offensive - I think this is an older hotel that was renovated and the noise level from other rooms and hallway was noticeable

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much staying with us and it was so nice to hear you enjoyed your stay. We difinitely strive to ensure our breakfast offerings have a nice variety for all of our guests and we apprecaite you sharing your experience with us as it allows us to continue to make improvements in our product and service to ensure all of our guests continue to have a great stay here at Magnolia Bluffs Casino Hotel. We sure hope to see you again soon and look forward to being of service. Thank you again for your patronage.

"Very good choice"

4
07/02/2018

Nice stay from start to finish. The staff are super friendly and very helpful. Cynthia at the breakfast bar is a delight and the full breakfast is so delicious...fresh and hot. The rooms are clean and nicely appointed.They have a shuttle that will take you to and from the casino and some nearby restaurants.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
What a pleasure to have had you here as our guest and we sure appreciate you sharing your experience with us. Thank you so much for your patronage and we all hope to see you again soon. We are delighted you enjoyed your stay with us.

"Best front desk personnel I have seen."

5
06/02/2018

The folks at the this hotel are the best I have seen. I am retired Army and stay at hotels all over this country so I know great hotels. The service provider is second to none. The food is great hand the service also. I will be returning very soon. Thanks of a positive experience.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
What a pleasure to have had you here as our guest and we are thrilled you had a great stay. Our entire staff loves taking care of our guests and making everyone feel at home and we sure do what to thank you for providing us your feedback. We all look forward to seeing you again soon and thank you again for your patronage and loyalty to our hotel.

"Pleasant Stay"

4
28/01/2018

We really didn't know what to expect with this hotel, so relied on the reviews for TripAdvisor. Our stay did not disappoint! We had a room on the 6th floor with a nice view of the river. Our room was clean with no problems. We are always happy when fresh coffee is available in the lobby area. Can't say enough about the excellent service - a special shout-out to David at the front desk who gave us the BEST suggestion for dinner. Breakfast is so-so - expected better gravy and biscuits in the South. The people at this hotel make the stay worthwhile - kudos to them.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We so much appreciate you being here and we are all delighted you enjoyed your stay. We all want to ensure our guests have a great experience when they choose to visit us and so nice of you to provide us your feedback. All us here want to say thank you again for allowing us to be of service and we all look forward to welcoming you back again soon.

"Great Customer Service"

4
21/01/2018

The staff was very friendly and helpful. The rooms were comfortable and clean. The breakfast was the standard continental. Honestly the food was just ok. Their customer service was excellent and for me that was most important.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
What a plesure to have had you here as our guests and we are so thrilled you enjoyed your stay with us. Thank you for the wonderful comments about our Team and our service and we know how important that is to our guests. We so much appreciate your feedback as it allows us to know what you liked about your stay and what we have the opportunity to improve upon. All of us here at MBC Hotel look forward to welcoming you back soon.

"Great place to stay!"

5
20/01/2018

The pleasant reception from the time I walked through the door was a breath of fresh air after a long drive and being up since 4 am! Charlotte and Kyler at the front desk were both "personality plus" and got me situated into a comfortable room very quickly. Any of the employees I encountered throughout the week were always very pleasant and friendly and we were quickly on a first name basis. They even called me on my cell phone one day to ask if I wanted my linens changed, which I DID, but had forgotten to hang the reminder on my door. Im not a big breakfast eater but enjoyed the buffet a few times. The room was equipped with everything I needed like wi-fi, microwave and small fridge for convenience. The King size bed was really comfortable and everything smelled fresh and clean like I was at home! BTW for future guests, the cookies and water in the room are FREE, I didn't realize that till that last day. Thanks to "Team Magnolia" for a warm and pleasant stay during icy weather conditions. Stacie

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is such great news and we loved having you here. We love taking care of our guests and if you need anything at all when you visit us again, pleae let us know and it will be our pleasure to be of service. Thank you for taking the time to share your experience with us and please come back and see us again soon.

"Not On The River, But Not Bad"

4
18/01/2018

This hotel is about a mile away from the riverfront casino, next to the Holiday Inn Express and Hampton Inn. The common areas are quite nice, clean and well maintained. The room was not in the greatest condition. The bathroom door would not close and the sink drain was a bit slow. The staff was friendly and competent. A shuttle is available 24/7 to transport patrons to the riverfront casino. We caught a beautiful sunset over the river from the casino on a clear, cold day in January. Natchez is a cool place to visit with lots of history, good and shameful.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and we are delighted you enjoyed your stay. We so much appreciate you providing us your feedback as it allows us to continually improve our product and service. All of us here look forward to welcoming you back again soon and your loyalty to our hotel and brand is much appreciated.

"Quality for a low price!"

5
10/01/2018

I felt that I definitely got what I paid for and more during my stay at Magnolia Bluffs. The staff was very friendly and helpful. The shuttle to the casino runs 24 hours so you can easily get there and back to the hotel whenever you'd like. The king sized bed was so comfortable and the room included a microwave, fridge and tv. Everything was clean and I couldn't hear anything from other rooms. Free breakfast as well as restaurants in the hotel. It's cozy and is worth it for the price. I'd definitely stay here again.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are all delighted you really enjoyed your stay and thank you so much for the wonderful comments. Your feedback is much appreciated and allows us to continually improve on our product and service and we all just love taking care of our guests. Please come back and see us again soon and thank you again for your patronage.

"Very satisfied"

4
10/01/2018

Love the view when I get a room with one. The rooms are clean and comfortable. Reasonable rate and great for shopping. Some fun bars around, restaurants, antique shops and tours if you like and there is always the gambling.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
How nice to have had you at our hotel as our guest and we so much appreciate your feedback. If we can ever assist you with anything at all when you return, please let us know and we would love to be of assistance. Thank you again for your patronage and we all look forward to welcoming you back soon.

"Refreshing"

5
08/01/2018

The Magnolia Hotel is a hotel I have frequent on numerous occasions. This visit in the year of 2017 was the best visit ever. Upon entering into the hotel, the ambiance was phenomenal. Pleasant people pleasant surrounding. The upgrade was spectacular. The rooms were fresh, clean, and inviting. The grounds clean. Have not been able to swim yet but, just the thought of a salt water pool is invigorating.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We love hearing great news and we sure appreciated having you here as our guest. We are deilghted you enjoyed your stay and if there is anything any of us can ever do to enhance your stay even more when you visit us again, please let us know and it will be our pleasure to be of service. We love taking care of our guests and it was a privilege to have had you here. We all look forward to welcoming you back soon.

"Most friendly staff"

4
05/01/2018

The main thing that we remember about this hotel are the people! The staff is by far the friendliest we have encountered. This is especially true for the breakfast buffet. While we were seated the staff was always coming over to remove unneeded plates etc and offering to bring us refills on coffee, orange juice etc. The breakfast included freshly cooked eggs bacon and grits. The lobby and outdoor pool areas are nice, but not in the winter weather we had. The rooms themselves are fine, but not memorable.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We just loved having you here and we all were so delighted you enjoyed your stay with us. We are so glad to hear you you had a positive experience with our Team Members and really enjoyed your Hot Breakfast. Thank you so much for sharing your experience with us and if there is anything we can assist you with when you return to our hotel again, please let us know and it will be our pleasure to oblige.

"Great place, fabulous staff"

5
03/01/2018

Stayed here 1 night on route to Memphis from New Orleans. Staff were exceptional. Friendly and very approachable. Rooms big and clean. Breakfast great fun, you could make your own pancakes and waffles. Would definitely recommend it

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
What a pleasure to have had you here and thank you for the wonferful feedback. We know breakfast is so important to our guests and we always strive to ensure there is a wide variety of items for our guests to enjoy. We will see you the next time you visit us again and thank you so much for your patronage to our brand. Have a wonderful New Year.

"Great staff and had a great time on New Years Eve"

5
03/01/2018

While staying at another hotel in Natchez. We visited here. We went to the bar and we were greeted by the best bartender ever. Coustina was her name. After being there a few minutes the hotel director came by and gave us the scoop on the hotel. We stayed there for hours and met some great people. The hotel is beautiful. It is very clean and the staff is outstanding. The next time I stay in Natchez it will be at the Magnolia Bluff!!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much and that is such great news to hear. We love getting to know our guests and want to ensure they have a great stay with us and it was certainly a pleasure meeting you all and so glad you had a great time with us. We all look forward to welcoming you here the next time you are in the area.

"Best beds in the South"

5
25/12/2017

Magnolia Bluffs Casino Hotel has everything: Super nice beds, large rooms, good gym and a hearty breakfast. In spite of the slighter ignorant girls in the reception, the hotel is highly recommended, folks! Go stay here...

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you so much for choosing us and we are so delighted you enjoyed your stay with us. We love taking care of our guests and if you ever need anything at all when you visit us again, please let us know and it will be our pleasure to be of service. Thank you again for sharing your experience with us and your patronage is much appreciated.

"Great Staff Great Stay"

5
15/12/2017

Excellent and informed staff. Check in was quick, room could be updated a bit but was clean and more than adequate. Breakfast was typical for a hotel breakfast buffet bar. Check out was quick and efficient. Very affordable. Great place to stay!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
That is so nice to hear and we are thrilled you had a great stay. It was our pleasure to have been of service and your patronage to our hotel is greatly appreciated. All of us here at MBC Hotel look forward to welcoming you back again soon.

"Watch out For Internet Booking"

2
13/12/2017

Booked this through Booking.com at $105. When we get there signs in the elevator advertise a $69/night rate for Sunday thru Thursday-how stupid is that??? So, we go back to the desk and ask for the lower rate-no deal, if you book through the internet. We get to the room and find it smell like mildew and mold. My brave wife refuses to stay, visits the from desk and asked and gets a refund. We leave and go to Choctaw Hall for the best stay of our life.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We thank you for giving us an opportunity to be of service and we regret and apologize we did not exceed your expectations. The advertisement you mentioned located in the elevator also states those rates are available but only with a validated Players Club card that can be obtained at our casino. Without a card, a person would not qualify for that rate. We would have liked the opportunity to have moved you to another room if we could have or done anything we could have in order to have ensured you had a great stay with us. We sure do hope we have another opporutnity to be of service as our goal is to exceed our guests expectations during every stay. We do appreciate your feedback and if there is anything we can ever assist you with in the future, please contact us at the hotel. Thank you again for sharing with us.

"Friendly staff, very nice hotel for price"

5
11/12/2017

All of the staff were extremely friendly. The rooms were very nice and comfortable. Free high speed internet (I did speed test and it was really high speed- I was able to use a roku stick in hotel TV without problem). Great value, convenient to multiple good restaurants and shuttle to casino. I highly recommend this hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are so delighted you enhoyed your stay and thank you so much for all the nice compliments. We are thrilled you will recommend us to others and your patronage and loyalty to our hotel is so much appreciated. We love taking care of our guests and the entire Team looks forward to welcoming you bak again soon.

"Breakfast makes it worth the stay"

5
09/12/2017

Lobby is lovely, rooms are comfortable and clean but could use some redecorating. Staff were friendly and breakfast hostess was full of sunshine. The casino is not on site but have a 24 hour shuttle. We were not there to go to the casino. They also have a bar with great prices during happy hour. There is also a fire pit at the outdoor pool.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was truly a pleasure to have you here as our guests and we thank you so much for our loyalty and your patronage to our hotel. We always strive to ensure our guests have a wonderful stay and we so much appreciate you sharing your experience with us. If there is anything we can ever assist you with in the future, please let us know and it will be our pleasure to be of service.

"Excellent accomadations"

5
05/12/2017

The staff from the front desk to the lady in the breakfast dining area were friendly and ready to help any way they could. The room was very clean, roomy and comfortable beds. I really liked that the room was equipped with a microwave and refrigerator. The breakfast selection was amazing as was the lady in the dining area. As for the location, excellent. It was so convenient to all attractions. I would highly recommend this hotel to anyone.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and our entire Team loves ensuring our guests feel welcome and confortable here at our hotel. It was so nice to hear you had a great stay and we so much appreciate your patronage and the time you took to share your response. We love hearing good news. Please come back and see us again as all of here wish you a happy holiday season.

"Friendly staff"

5
05/12/2017

This hotel is a great option, but I cannot say enough good things about the staff. So very friendly and helpful, from the front desk to the servers at breakfast. We really felt comfortable staying at this hotel. The room were clean, we were especially happy that the floors were wood and not carpet - just makes the room feel so much cleaner. Also, the breakfast served every morning was good - some of the best bacon I have ever had!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was such a pleasure to have had you here as our guests and we all were delighted you really enjoyed your stay and all of the amenities our hotel has to offer. We so much appreciate your loyalty to our hotel and brand and if there is anything at all we can do to enhance your stay even more the next time you have the opportunity to visit us again, please let us know and it will be our pleasure to oblige. We all look forward to welcoming you back again soon and Happy Holidays.

"Great Stay"

4
04/12/2017

Beautiful facility with updated decor, spacious rooms, very comfortable beds, delicious breakfast, and very friendly staff. Delicious complimentary cookies and water in the room to enjoy. There is a shuttle upon request to the casino. Great stay!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We so much appreciated you being here and allowing us to be of service and thank you so much for your loyalty to our hotel and brand. Thank you for the wonderful comments about your experience with us and when you return, if you need anything at all, just let us know and it will be our pleasure to oblige. We simply loved having you here.

"Great place"

5
26/11/2017

We visited during Thanksgiving week. Our room was on the top floor with an amazing view of the Mississippi River. Great fun to watch the traffic on the river. We enjoyed our stay immensely. The whole staff made us feel so welcomed especially the "Breakfast Crew". Definitely would recommend it to all our fellow travelers.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
What a pleasure to have had you here as our guest and we so much appreciate your loyalty to our hotel. We are thrilled you would recommend us to others and when you do return, if there is anything we can do in order to enhance your stay even more with us while you are here, please let us know and it will be our pleasure to oblige. Thank you again for sharing your experience with us.

"Didn't like anything about it!!!!"

1
24/11/2017

I'm sorry and hate to make completely negative reviews, but I have nothing good to say. The whole 2 hours we were there we were not offered one drink !!!! I expect smoke in casinos, but it seemed very hot and like there was no ventilation . The smoke was bad!!!!!! There is also a very poor selection of slots. Very unlikely that we will ever return to the casino there again. We used our free play and each spent 20 bucks more. We were so bored we didn't even feel like gambling anymore. We left!!!!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We sincerely apologize we did not meet your expectations and we do so much appreciate you taking the time to share your casino experience with us that is not typcial of our operation. Your feedback allows us to continually make enhancements and improvements in our product and service and we sincerely hope we have another opportunity to earn your business. We regret you did not have an opporutnity to experience our hotel and we would be privileged to accommodate you in the future if you have another opportunity to visit Natchez again. Once again, thank you for sharing and if there is anything we can ever assist you wtih, please let us know and it will be our pleasure to be of service.

"We went on a month long vacation in which we spent 12 nights in various hotels."

5
21/11/2017

Our favorite the whole trip! Great employee's, free "hot" breakfast, wonderful spacious rooms, very clean. Very modern and different from other hotels. They have free shuttle service to the casino which was really nice. Casino was very entertaining with a great atmosphere.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and so much appreciate your patronage. We are so delighted to hear you loved your stay at our hotel and had a great experience at the our casino and all of us here look forward to welcoming you back again soon. We love taking care of our guest and thank you again for sharing your experience.

"Will definately stay there again"

5
14/11/2017

This was by far one of my best hotel visits anywhere. I honestly cannot say a bad thing about this hotel. The staff was so pleasant and happy to assist. The breakfast was delicious. They have a Happy Hour. The rate is very reasonable. There is a 24 hour Shuttle to take you around the immediate area and to the Casino. All in all, a great place to stay.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and so much appreciate your loyalty to our hotel and brand. Thank you for sharing your experience with us and we all look forward to seeing you again soon and being of service.

"Not A Casino Hotel- read on"

3
14/11/2017

There is no casino at this hotel, it is advertised on the expedia web site that it is a casino hotel. They call a shuttle service that takes you to a casino some distance away on the river. They also advertise as a scenic view of the Mississippi river, there is no such view from the hotel. Just to clear up a few things that you may expect before you go.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you for staying with us and we appreciate your feedback. Many of our guests love the view from the top floors looking out onto the Mississippi River and also love the convenience of our shuttle being able to transport them to and from the casino that is located on the River. We sincerely hope you have another opportunity to visit us again soon and we would love for you to experience a room on the top floor with a wonderful view expecially at sunset. Again, thank you for your feedback and we all look forward to welcoming you back again soon.

"Very nice."

4
13/11/2017

We were in town for Angels on the Bluff. It is a very nice hotel. The staff was on point. Our bed was very comfy. Breakfast was good with a good variety. We will definitely stay here again. I highly recommend this hotel.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We so much appreciate your feedback and it was just a pleasure to have you here. If there is anything we can ever assist you with, please let us know and it will be our pleasure to be of service. Thank you again for your patronage.

"good find"

4
13/11/2017

great location not only to visit Natchez but definitely to drive around the whole countryside around Natchez and admire the various plantation houses, out of which many have been turned into a hotel or B & B's, these are usually beautiful but rather on the higher price level. The hotel is close to the casino and that was also a nice place to play the slot machines a bit and check out the casino buffet, good! The only thing wew were disappointed that nobody warned us on the Sunday morning breakfast service stopped at 9 am, a nice breakfast guy had pity and gave us some very good cakes!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We loved having you here and so much appreciate your patronage and we are all so happy you enjoyed your stay with us. We sure hope you retun soon so all of us here can welcome you back to our hotel.

"Good value"

4
11/11/2017

We were passing through on a road trip and needed somewhere to stay, and this was a good choice. Room was very dated in style but clean and a decent size. Beds were comfortable and we had a good nights' sleep. Free parking. Breakfast had a decent selection of hot and cold food, given it was free. It's not going to win any awards but was good value and did the job.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were so delighted to have you here as our guests and so glad you decided to stop and allow us the opportunity to be of service. We appreciate you sharing you experience with us and if you are ever back again, we would love to welcome you back to our hotel. You are much appreciated here at MBC Hotel.

"Excellent"

5
06/11/2017

The people treat you with respect and a friendly attitude. They speak from the heart and want you to enjoy your visit. Nothing is too much. A real pleasure so you can focus on enjoying Natchez. Also, the hotel is very clean.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
What a pleasure to have you had you here at our hotel and all of us want to shout out a Big Thank You for allowing us to be of service. We definitely want all of our guests to feel at home when they choose to visit us and thank you so much for sharing your experience. You are much appreciated here and all of us look forward to welcoming you back soon.

"Fantastic Stay at this hotel!"

5
05/11/2017

My Mother, daughter and myself stayed at this wonderful hotel recently. The staff were so gracious. The manager actually served us drinks at happy hour. We stayed in one of the hotel's suites and had the best stay. The front desk was so helpful in providing information about tours of the antebellum homes. Thank you Magnolia Bluffs for making our stay so special!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We are delighted you enjoyed your stay our our entire Team wants to ensure all of our guests have a relaxing and enjoyable stay when they choose to visit us. We sure hope you have another opportunity to come back and see us again and if there is anything we can assist you with next time, please let us know and it will be our pleasure to be of service.

"One of the worse I've ever visited"

2
01/11/2017

Even though we asked for an assisted room they had none that would qualify....Entire hotel had tubs with no walk in showers with shower seats.....The room was almost as small as our suit cases.....Our bed was lumpy and a queen rather than the king that we asked for.....As an added insult, their breakfast left much to be desired....

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We certanly do apologize you were dissappointed in your accommodations as our Team mission is to ensure our guests have a great stay when they choose to visit our hotel. We are always available to to assist our guests with any need or issue that may arise and there are many options we have to ensure our guests are comfortable and satisfied with their room. We will definitely review to see where the confusion was because we surely could have moved you to a room of your choosing. We typically receive rave reviews about how good our Hot breakfast is so our sincere apologies you did not have the same experience. As always, we welcome and encourage all feedback and we sincerely appreciate your comments. We would love to invite you back and prove that your experience with us will exceed your expectations. Thank you again for sharing and if you ever need anything at all, please let us know.

"The Fishing Tournament"

4
31/10/2017

We stayed here for business the other week. At the same time there was a professional fishing tournament occurring in the area, and it seemed like all participants were staying at the hotel. Not a big deal, but parking was hard to come by. You can still park across the street. The hotel had a decent bar located downstairs, and you could obtain a food delivery menu from a nearby restaurant. The fitness center looked pretty nice, but I never tried it out. There is a free shuttle available at the hotel that will take you to the casino located roughly a mile away. No need to worry about whether or not you can gamble away your children's college tuition; just hop on that shuttle and bring cash! Overall, this property is very nice and accommodating. The staff was particularly friendly as well. Have a good one. Boom!

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was our pleasure to have had you as our guests and we are delighted to hear you enjoyed your stay with us. We love taking care of our guests and if there is anything we can assist you with when you visit us agian, please let us know and it will be our pleasure to oblige. We all look forward to welcoming you back soon.

"Great Hotel!!"

5
21/10/2017

Stayed 8 nights here for business. The hotel is very clean and updated. Breakfast was good. There is no restaurant in hotel, but several good ones nearby. The Director of Sales and her staff were outstanding thought out the week.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were so pleased you had a great stay and it was certainly our pleasure to have been of service. We truly loved having you here and all of us here at MBC Hotel look forward to welcoming you back again soon.

"The casino is not here"

3
20/10/2017

The casino is around ten minutes away by shuttle, and the main casino restaurants only open at the weekend. The hotel itself is fairly quiet and the bar area deserted,asked for a sauvingon blanc and the barman proceeded to list all the reds ,lol. Asked for a beer and he just waved his arm at the display fridge, that was it no engagement, no personal touch, maybe that's why it was deserted.Rooms ok, clean and a good size. THE TV seemed to be set up for cable only but no subscription appeared to have been done. Nice breakfast and the ladies clearing tables and topping up the food were super friendly and lovely.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was our pleasure to have you here and we so much appreciate you choosing our hotel. Our apologies your engagement at the bar was dissappointing and we are committed to ensuring all of our guests have a great experience while visiting our hotel. Thank you for sharing that with us as this allows us the opportunity to continue to improve our product and service to ensure we exceed our guests expectations. It was so nice to hear you enjoyed our breakfast staff and our hot breakfast and I am excited to share this with the breakfast team. We truly appreciated you being here and if we can do anything at all to enhance your stay when you visit us again, please let us know and it will be our pleasure to be of service. We all look forward to welcoming you back soon.

"Good place to stay, but a bit noisy"

4
11/10/2017

Stayed in Natchez to view historical homes for a vacation. WAZE directions were correct and pictures on Trip Advisor are correct as well. Parking was a bit tight for our minivan, but there was plenty of spaces. Check in was quick and not a problem. Elevators are available to get you to your room. Our room was recently updated and looked ok. Bathroom was a bit cramped for two people. The hotel must have a towel theft problem due to notices in the bathroom. The room next to us was under renovation I think since the noise started early in the morning and you could hear discussions on what to do next. Also later in the week there was a family with kids in that room and we heard muffled voices. Bed is a pillow top bed and slept fairly well. View was nothing spectacular at from the third floor and you might have a good view of the river from a higher floor. You are given breakfast cards for each day of your stay. Breakfast is a hot one with eggs, bacon, grits and waffles along with the usual cold fare. Weekend hostess was exceptional but the one during the weekdays was not as good. Hotel is near the casino with 24 hour shuttle service. We did not go to the casino, so we can't speak to it, but the hotel was full of those that did. Check out was equally as fast as check in, so no problem there. There is not a restaurant in the hotel and Natchez is a bit limited in selection so plan dinner well, especially if it happens to be 8:30. Most of the local places close at 9.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
It was a delight to have you as our guests and it was so nice of you to provide us your feedback. We truly loved having you here and we sure do hope you visit us again soon. If we can ever do anthing to enhance your stay when you visit us again, please let us know and it will be our pleasure to be of service. We all look forward to welcoming you back soon.

"Excellent value for money"

4
09/10/2017

We thoroughly enjoyed our night here. The hotel is very clean and modern, the staff were very friendly and the room was very comfortable and quiet. Although it is a casino hotel the casino is on a separate site with a free shuttle between the two. If you want a good value hotel without the noise of a casino, this is the place to go. Breakfast was a bit basic but OK. Worth giving it a try.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
Thank you for the recommendation and we were delighted you enjoyed your stay with us. If there is anything at all we can do in order to enhance your stay with us the next time you visit us again, please let us know. We love taking care of our guests and thank you so much again for your patronage.

"First class accomodations and customer service"

5
08/10/2017

We were on a motor coach tour from the Chicago area to visit the Vicksburg and Natchez areas. We stayed three nights at Magnolia Bluffs Hotel. The hotel has recently been updated and everything from the lobby to the rooms was decorated very tastefully. Every one we encountered showed us just what Souther hospitality is all about; the front desk, the greeter at breakfast, the lady bartender, the maintenance man and Sales Manager all provided outstanding service. Six in our group used the free casino shuttle to go to a local restaurant for dinner and on the return trip the shuttle was full for those wishing to return to the hotel. Four of the group wanted to return to the hotel so the driver said she'd return right away. We weren't waiting but a few minutes and a mini-van pulled up. The window rolled down and Val Harveston, Sales Mgr, said hop in and drove us to the casino. Great service all around.

Raymond H, General Manager at Magnolia Bluffs Casino Hotel, BW Premier Collection, responded to this review
We were delighted to have you here and we are so glad to hear you really enjoyed your stay with us. Our entire Team is committed to our guests experience and definitely want all of our guests to feel at home and have a wonderful stay with us. It was truly our pleasure to have been of service and all of us here at MBC Hotel look forward to welcoming you back soon.