Best Western Plus MidAmerica Hotel

Front desk was very friendly, the rooms were very clean and the breakfast hit the spot. Not much else to say. Just filling in the minimum character requirement. I was impressed with everything. Passing through on the way to Nashville from KC area.

Staff was very friendly and responsive to needs. HOWEVER…the website description says there is truck and trailer parking and there is NOT. We had to park in the road along with 2 others staying there.

After three multiple-day stays at the BW MidAmerica+ in less than a year, it has become my new go-to place when staying in the MetroEast area. Actually, I'd already made that determination after my first stay. During two of those stays I arrived a day earlier than usual and was able to add the extra day without a problem and without having to change my room. Using a third-party booking agent entailed an additional booking for the extra night, but staff were able to made that as seamless as possible. I highly endorse this hotel!

We were here for a high school dance competition. The hotel and rooms are very clean; the staff was friendly & very helpful; there were many breakfast choices; the shower was hot and had great pressure. I would definitely stay here again! I found no issues.

The staff was super helpful but the best part of the hotel was the cleanliness. We came it at 1am and had a few problems with our reservation. The gentleman working was excellent and getting y straightened out.

Nicest non-fancy hotel I've stayed at in years. So clean, so well appointed, so well maintained. Rooms are large, lighting is good, bathroom is spacious, well lit, clean, excellent water pressure. Vending machines work, they even sell beer and wine from behind the front desk during certain hours. I felt safe and welcome. Will stay here again for sure

This hotel is a great BW Hotel! The staff is friendly, with VERY clean common areas and room, healthy breakfast choices, and easy access from the freeway and to my Business travel. Obviously, this hotel is well managed, BRAVO!!!

I cannot say enough how great this hotel was! We travel a fair amount and have stayed in many hotels, but have never had a stay where there was nothing at all that could be improved upon. We stayed here for 4 nights for a family wedding nearby. The area was safe, the rooms spotless, the staff courteous and extremely helpful. Although we do not get to this area often, I would definitely book here again. Kudos to the staff and management of this hotel for getting it right!

While there is not a lot surrounding the hotel, the hotel itself was great. My room was spacious, very clean and comfortable. The decor was updated and modern. I thought it was a great value and the hotel exceeded my expectations.

The breakfast was good. And the location was perfect for my travels. It is a bit remote but there is a huddle House down the street for food. When I arrived for dinner it was late in the evening and the huddle House only stays open till 10:00 p.m. . If you're looking for food at the location of this hotel do not stay here. It was quiet. Room was comfortable. And it was perfect for an overnight stay. The pool area looked inviting but I had no trunks. I don't think they approve of skinny dip in there.

First time at this location but another great stay at a best western plus!! Friendly, helpful staff. I was able to check in early and the room was bright, quiet large and well laid out. I had a fridge and microwave which was so helpful. Free 24 hour gourmet coffee available and complimentary breakfast as well. There was a great deal of space for the dogs to run and play. Two thumbs up from a very fussy person

Gathering space is limited but the staff is so awesome we were able to meet in the common area while other groups were in the common area and met some really nice people. The location is great and the accommodation were great for the price.

Newly remodeled and clean. The room was great. No problems using the airport shuttle. Friendly staff and an enjoyable one night stay. Even being located next to the airport and major highways, the ambient noises were no problem at all. When the need arises again I would stay there again.

This a new building and is pretty clean. There is some dirt on the carpet's edges down the hallways due to the vacuum not getting the edges of the walls and whoever vacuums clearly doesn't move any tables as the dirt is becoming more obvious. That's a minor complaint and more of a heads up before it gets too bad. The place glistens and smells very clean. the staff was also very friendly and helpful. Another issue was confirming the reservation. After getting an email with my confirmation number, It didn't work on the website, So I was unable to verify my reservation which mandated a phone call, just to make sure there were no issues. Upon arrival, I noticed that you don't really reserve a specific room. I find this can cause issues as the front desk has to scramble to look for a room that not only is available but has been cleaned and is ready for a new occupant. This in itself will cause issues when there are few rooms available and in my case, the room they gave me was, to my suprise, already occupied! as I found the room full of someone else's personal belongings. Thankfully they were not in the room at that moment and that I am not a thief. So back to the front desk to explain that the room they gave me was occupied, so they looked for another room. This one was on the third floor This time, and thankfully the room was empty and clean. Now for another point. The only way in is through the front door. You can exit through several doors around the building but you have to walk all the way back to the front doors to get back in. This is an unnecessary burden for your guests. A simple keycard reader on those doors would alleviate this issue as us older people have a hard time walking and prefer to carry our own personal items to our room. Another thing that had me cringing, was a dog in a room constantly barking! I was relieved that I couldn't hear that darn thing on the floor above. That would have been a big issue. I think it's great that they allow pets, but a dog that never shuts up! not good. They do serve food (Breakfast) which I didn't partake in due to my schedule, so I can't comment on that but I did want a drink after breakfast hours, so I looked and found vending area on the first floor, However the damn soda machine would not take my cash or debit card. On the third floor I was able to use cash but nowhere on the soda machines on the first or third floor was a price shown. An easy fix as I'm sure your guests would appreciate knowing how much they are spending. The candy & chips machine did have prices though. This is more of a personal preference but I found the mattresses to be uncomfortable. One was worse than the other and both were lumpy and hard. The pillows where nice and plentiful. Another preference, The toilet was about a foot off the floor! I had to parachute down to the seat. Us older and damaged folks have a hard time getting up from that low of a seating position! Also would LOVE a bidet! those of us that have one at home will never go without one if possible. It will also limit the use of the one ply prison toilet paper you provide. I realize some of these things or minor and once being a manager myself, I thought this could be helpful for both the management and guests.

Room was clean, modern and exceeded my expectations. Breakfast was really good too. It has scrambled eggs and frittata, sausage, potatoes, different kind cereals, a coffee machine, pastries, assorted breads, juice, apple sauce, yummy waffles and toppings.

Comfortable, clean and safe. Price was great and additional pet fee was very reasonable. Easy off and on the highway. Staff during check in and check out were pleasant and accommodating. I will definitely stay here again for future travel.

Rooms are remodeled and clean. The staff is great and always willing to help however they can. While the location is a little in the middle of nowhere, it is easy to get anywhere you need to go due to proximity to highways. I would definitely stay again.

Facility top notch. Have been staying in several facilities in O Fallon. This best western is, overall,. better than the O Fallon facilities. The only negative is the lack of nearby dining facilities.

They had signs everywhere apologizing for the remodeling that was going on. The room I was given on the 2nd floor was apparently a newly remodeled room that was extremely clean & modern. The bed was firm and there were 4 good size pillows on each bed. (I hate those 1/2 size pillows). I do wish that the "PLATFORM" that the bed was on wasn't so high up! Being only 5' I did have a little problem getting in bed. The bathroom was clean with plenty of towels & washcloths; however, they really need to use better softener - rather scratchy. The check-in & out was great with super nice peopled. The hot breakfast choice was scrambled eggs and/or cheesy egg frittata (really good), and great tasting sausage links. The waffle maker was not near the hot foods as I finally found it on the other side of the room in the corner. I will definitely stay here again. Yes I gave it 5 stars even though there are a few little quirks, but I am sure once management is notified those little things can be fixed.

We always stay at Best Western's and have adjusted to all their quirks whether it is covid or renovation like in this stay. The dining area was being renovated so we had to take our food back to the room to eat. When we entered our room for the first time, my husband said it had a sour smell. My nose was clogged and I thought it might have been the cleanser used. I never got any internet service. The counter person said that it had been out all day. He gave me a phone number to call, but I eventually just gave up. The hotel was close to our weekend activities which was a plus.

The shower curtain was ripped, the mirror frame was detaching from the wall, and microwave didn't work. I stopped by the reception desk to ask directions and tell of the things I found. I started with "Hello." The young female receptionist greeted me with a cocked-head, blank stare, and silence. I tried again with "Good morning." That is when she replied with "What do you want..." I turned and walked away pledging to never return to this hotel! It's been weeks since I stayed there, but I still tell the story and bitter about that receptionist encounter.

The positives: the room was "clean" and "looked new." There were good breakfast options (even if they were slightly cold at 7 a.m.). Now, to the issues with our stay. The internet worked on and off and, on several occasions, we needed to switch to our hot spot in order to use the internet. The room had clearly been recently painted, and there was a residual new paint smell, which is not exactly what you'd like to experience as a hotel guest. There was also dust still remaining on the floor boards from the recent construction. Additionally, there was construction taking place in the rooms next door, which meant increased noise levels, but the construction was such an obstruction that it made getting to the elevators difficult because construction equipment was lying around in the hallway. Why there would ever be customers in the same area as current construction is beyond me. Terrible customer experience! One of the worst we've ever seen!

This Best Western is very clean, always welcoming, great value, wonderfully comfortable beds, and has very accommodating staff that is quick and responsive to your needs. I choose to stay at this location because of the excellent service, especially from the front desk associate, Jay. He remembers your name during your stay and thanks you for your business and continued patronage.

Stayed only one night, but wish we had the opportunity to stay longer. This hotel is a brief drive from the St Louis Gateway Arch (20 minutes?)and proved to be a good choice. The rooms were very clean with modern decor and new carpet. The halls were freshly painted. Breakfast was fast and good with hot and cold options. The staff I encountered were all courteous. I thought the firm beds were very comfortable and it was quiet after 10 PM. Even the AC was quiet. There are not many dining options, so plan around that.

This was a stop for a night's rest on a cross country trip. Though the town in small this motel was really good. The bed was comfortable, the room clean, and the staff most helpful. We recommend this property for your next stay.

We stayed one night. The hotel is undergoing renovation but they are really doing a good job of keeping disruptions to a minimum. We encountered a couple of contractors and they were very nice. Breakfast was good! Parking is tight due to construction equipment but that will be resolved when it is complete. Room was clean, well kept. Beds were a little firm for my taste but really no complaints.

Showed late looking for a room. We were cordially greeted by staff, and although renovations were underway, our accommodations were clean,neat, and unaffected. Additionally, there was no remote for our TV,. One was provided promptly after the front desk was notified.

Housekeeping acted like they were on meth and tried to assault me. Front desk agent threatened my life. I literally had to threaten to beat the lady with my cane to get her to stop coming near me while I was naked and I still haven't heard back from corporate.

Staff friendly and attentive. Hotel being remodeled, but that shows they are caring for the property. Bathroom sink lacked a drain plug, and for some reason the wall mounted bedside lamps were out of arm's reach from the bed, so you had to get up to turn them off and on. Beyond that, it was otherwise a perfect stay.

Traveled all day. I was excited about taking a shower. It was like 1am I was too tired to keep calling the front desk. There was no answer. I probably called 10 times. So I woke up feeling very uncomfortable.

Easy access off of I-64, just outside of the St. Louis area. Still in a more rural area so there's not a lot of traffic, much quieter and safer than hotels closer to the city. Facility was very clean and well kept. Some renovations were taking place on the first level but the construction mess was to a minimum. Friendly staff. The room was very clean, cleaner than some more expensive hotels I've stayed at. Clean linens, comfortable bed. Very quiet, couldn't even hear the interstate traffic. Well stocked bathroom products. The only thing that could use an improvement in my opinion was the breakfast selection, more hot items would be appreciated. Other than that, a very comfortable clean hotel that I will stay at again.

The pool was green and the staff said this was normal and still allowing people to swim in it. There was no front end staff from 6pm on. The place was dirty. No construction signs to confirm that the hotel was under renovation so it made it look more dirty. Would not recommend to anyone.

This is our first choice to stay, always! Never been disappointed here! The staff is friendly, accommodating and willing to help anyway they can. We always feel safe at this hotel and are treated like ‘family'.

Stopped at this hotel on our way from MN to GA! We were welcomed and comfortable throughout our stay. The room was clean and everything we needed at hand. We had a good night's rest and a very nice breakfast (the best variety since Covid started) before our departure. I used early check-in and requested late arrival on my phone. Checkout was also efficient. We found all the staff to be friendly and professional.

Greeted by name when I checked in by the front desk clerk Jay. Very personalized service. Class Act! Would highly recommend this hotel, ease of location, spacious rooms, comfortable beds, quiet & relaxing at night.

The beds are comfy and staff was excellent but while traveling we checked in very late and could hear doors closing from other rooms waking me up starting at 7 am it was very consistent and so did not get a good nights rest

Very typical hotel. Large comfortable beds. Friendly staff. Decent price. Hotel-quality breakfast. The location was pretty remote with very little around, but it was very close to the interstate. Everything was perfectly fine and nothing was outstanding. -The PowerTrippers

This hotel was much nicer in decor and breakfast than when I think of Best Western. But the best part was the staff. We had to do a last minute change to our road trip plans because of a snow storm during our road trip. They were so flexible in letting us check in early and working with us. Lobby, breakfast, hotel rooms were all nicer than I expected and very clean. The pool is under construction until 3/31 just so you know.

My daughter,sil and grandchildren had to leave their home due to an emergency. Jay at the front desk was amazing in helping a very bad situation ..the whole hotel is well maintained, generous full breakfast every morning,with the ability to take to go. Jay at the front desk was amazing, friendly and made special accommodations for our emergency, his friendliness and willingness to help our family. We are so greatful for everyones kindness and generosity. I feel fortunate we found this hotel local. And I cannot give the staff and accommodations a higher than a 5 but it should be closer to 1000 Thank you so much.. will stay here again as needed. Thank you.. Dena A forever customer

The room was clean despite how outdated it was. Breakfast was mostly cold items and had a poor selection. The rate was a bit high considering the Breakfast was lacking. Front desk people were a little cold in additude at both check-in and check-out. It's also near the freeway so you do hear the faint sound of cars at night.

Well maintained hotel. I have stayed at this hotel several times over the past 10 years. It has been well maintained and consistently has had good management and staff. This is a great place to stay near St. Louis, but outside the urban chaos. Great value.

It was good for one night. Staff was friendly and welcoming. Not much of a breakfast choice but it was free. Rooms need cleaned better (stuff left in fridge from previous guest, dirty under the table and desk). It's halfway to where we were going and we could have our dog so we would use again if only for an overnight stay. BW overall needs a better working app, but we got a good deal booking through the app. Not much near the hotel so wouldn't be good for a longer stay.

This hotel was super clean, had great staff and a great single serve breakfast option available! Easy check in and out. Located right along the highway. We will be staying here again on our next trip from IA to GA.

The hotel and staff exceeded my expectations! Jay working the desk is a shining star. Such a pleasant surprise. I will stay here again, and recommend you do too. Close proximity to Saint Louis, Bellville etc...

Staff was very accommodating to us and our pets, very friendly. Hotel overall was quiet and grounds were nice for dog walks and their bathroom breaks. Room was very clean and cozy, had a great nights sleep!

Much better experience while Covid protocols were in place. This time sticky remote, beds not made between 1st & 2nd night, spots on easy chair, & torn box spring cover (room 324). Indifferent breakfast staff. This has always been a favorite stay close to the Air Force base, but next time we will look elsewhere.

My last experience at a Best Western was poor, so I hesitated to book, but convenience and price led me to try again. I'm so glad I did! It was a total 180. Pleasant, clean, comfy bed and an excellent take away breakfast. Absolutely no complaints.

I would definitely recommend this hotel. The rooms were clean, the linens and bed was very comfortable. Everyone was nice, helpful and friendly. Cat at the front desk was awesome. Breakfast was great.

The hotel was dated; rooms were fine, but bed was hard as a rock. Our biggest frustration was their housekeeping policy. We stayed four nights. After the second night, our trash cans were full and we needed some extra towels so we stopped at the front desk on our way out in the morning to ask if we could have some housekeeping service. We were told that they only offered housekeeping for guests who stayed four days or more. I understand that housekeeping may be affected by COVID or they may have been short-staffed, but you would think they would have mentioned something to us about this unique policy at check-in. The sign in our bathroom told us to leave towels on the floor that we needed to switch out - no where did it say that they only came every 4 days. People were leaving their trash and dirty towels in the hallway. I asked if we could at least have some towels brought up. They said no problem. Came home 10 hours later to no towels. Front staff was friendly, but the one person we spoke with about the housekeeping did not seem to be too accommodating.

It was very obvious that the team at this property work to go one step beyond most other Best Western properties. I can guarantee that, if I am in the area in need of a place to stay again, I will book here. It was a very clean, quiet, and comfortable stay. The pandemic breakfast selection was above most other comparable hotels.

Two night stay the first was via car and the second was via bicycle after I dropped off car 50 miles away for a week long bicycle trip The only other things at exit was a truck stop and dominos "downtown" Lebanon is 3 or so miles away where there is a Mexican restaurant I stocked up before arriving. I travel with a cpap it was easy to plug in by the bed. I would stay again one just needs to be prepared with supplies Staff was wonderful No issues with internet

This hotel sits in the middle of three fields, but that was perfect for walking our dogs. Pilot truckstop was nearby in case we needed anything, which we didn't. Breakfast was modified due to COVID but adequate. Room was nice.

Chose this hotel for easy access to airport. Very close to Lebanon and great eatery/drinkery in town. Overall great place to stay. Highly recommend. Very clean and very comfy. Our AC didn't work good.

The staff was so nice and helpful. The rooms were clean, and spacious. The bed was so comfortable. Our overall experience was exceptional and I definitely would recommend this hotel to everyone. Also nice pool and courtyard.

Once we got to our expensive room I could see right away it was dirty. Food on desk. Pile of 6 stink bugs in corner and bedding smelled like body odor. Clearly they never changes the Top sheet and comforter

We checked in about 10:00 pm, after driving fourteen hours. Our room 302, was nice enough except for the horrible humming coming from the cigarette smoke detector installed right next to the bed. After speaking with the front desk we were moved 337, a king suite, same issue, smoking detector installed next to the bed in both rooms and humming. The room was not as clean as it should've been, debris behind a bedside table and near the window and the room was in need of a thorough dusting. Finally about 2:30am I was able to sleep after using both rooms heating/cool to drown out the noise. I appreciate there is only so much that could be done; I just wanted to sleep. If it had not be so late we would have changed hotels. The horrible humming in addition to noise from the parking lot, someone was intermittently starting their car, contributed to a very unsatisfactory stay. I spoke with management and received the perfunctory I'm sorry. I will not use this hotel again.

Not the first time I've stayed here however starting to show its age. Kids were running the halls, making tons of noise and made it impossible to use the pool. Was accused of smoking in my room so guessing someone on the floor was.

First and foremost, the room that I stayed in had NOT BEEN CLEANED! There were finger prints all over dresser where TV sits, there were dried liquid droplets and crusted food on the cabinet in front of the microwave, and on microwave. There were huge (fresh) globs of stains on the couch (3” & 4” sized stains) which came right out when the desk clerk came up to clean it. The shower had NOT BEEN CLEANED. There was a large dried soda glob on the bathroom under the counter, there was urine on the bottom of the toilet and at hinges of seat. And last but not least, the cleaning staff was too lazy to straighten out the mattress pad and hook it back over the corner of the mattress before they put the sheets on the bed, it was lumped up in a pile and I had to straighten it out. Also the top bed cover was to the outside ( would be against your face as you sleep, they should have been folded so as to have the CLEAN?? flat sheet covering all other covers and spreads so as to have the clean sheet against four face when you pull the covers up. I scrubbed the shower, toilet and floor of bathroom, cleaned prints and food off surfaces of dressers, microwave, fridge & cart, desk, and bed side tables. The desk clerk came up and cleaned the couch, and the spots easily came out. And that same clerk handed me an orange cleaning cloth so I could finish cleaning the shower, so yes they know I cleaned my own room. And NO they did not offer any refund or points compensation... If your cleaning staff isn't any more concerned with the task of cleanliness than the above issues, I'm pretty certain sanitizing isn't a priority either. DISGUSTING, and against current HEALTH AND WELFARE REQUIREMENTS!! And yes, they tried to upgrade me to a suite but the air freshener was so strong it sent me into Asthmatic stress breathing instantly. While on the subject, there was so much air freshener in the lobby it took my breath away. Shame on you all. Your position in a hotel should be the same as in the medical or dental field: “please refrain from wearing or using strong smelling perfumes, cleaners or air fresheners in consideration of our patients and guests with breathing issues”! Was your hotel better than many? Yes, it was! But do you want to be better than others, or do you want to be an establishment that is widely recommended and one you can be proud of? I wasn't staying at a Super 8 or Quality Inn... I was at a Best Western , and you fell way below the Best Western Standards. At least on rooms 317 & 337. Respectfully, Jammie Shockley

We had a great stay. It was quiet and the employees were very welcoming. They offered soup upon check in at dinner time and they had an expanded grab and go breakfast that we loved. The hotel was quiet and clean too.

Friendly, clean and dependable place to stay when we are here n town to visit our college student son. Have spent 8 nights there recently and have experienced no problems at all! Never have thoughts of staying anywhere else!

Travelling during this period of time can be trying, especially when it comes to overnight accommodations. We found this Best Western to be everything necessary to take the worries away. The room was so clean and sanitized it made us feel right at ease.

We landed at the airport across the street and ended up in the middle of a snowstorm and frigid temperatures. Miranda at the front desk was very helpful with greeting us and also helping us get Dominos pizza delivered for dinner (it is located just down the street). When checking out, Shana was also very helpful. The next morning someone had shoveled all the way around our vehicle which made loading up so much easier. Due to Covid, the breakfast is grab and go but we really liked the microwavable croissant sandwiches, the Otis Spunkmeyer muffins, and the assortment of teas. Room was clean and no concerns. Would've liked to have had a hot tub. Would definitely stay here again.

Previously stayed at another local hotel but was disatisfied. This place looks new so thought we'd try it for a week. I dont think its as new as i thought. Immediate inspection of the room reveal two “spill” spots on coffee table. Miranda, checked us in and was especially professional and nice so thanks to her i was comfortable voicing my concern and requested sanitizing wipes which she provided. Someone later tried to excuse this by saying it was the residue from the sanitizing sprayers they use but if thats the case why wasnt it everywhere. Either way it demonstrates that whomever cleaned the room last failed to wipe down all of the flat surfaces. I had to go to work early and be gone all day or i would have checked out and left but after wiping all the surfaces ourselves we stayed. Breakfast had enough options to be interesting all week and the coffee table allowed us to have a place to share a meal comfortably considering indoor dining was still closed at most of the local reataurants. Will be back for another full week but still looking for a better place.

To the point-Great It is and will be where I stay. Everything is as I would want others to receive. I am treated like a family member of a loving caring family. I always look forward to these trips because I know where I'm going to stay.

I would expect the rooms to be cleaner than what they are. The floor was not vacuumed, everything should be wiped down, bathroom cleaned better. During this time I would expect the rooms to be super clean - they are not cleaned any better than before this pandemic.

This hotel was very clean and the staff were very courteous and helpful!!! The location is very convenient ... Right off the freeway and there are several good places to eat nearby!! I would definitely stay here again!

I know reviews vary, but our stay was fantastic! Though next to the interstate we never heard it! Our room was sanitized and VERY clean! Diane, Mallary and all of the staff went our of their way to makes us comfortable! Many are concerned about bathrooms and ours was definitely clean and sanitized also! This hotel goes our of its way to be sure COVID is not a concern to anyone who stays here. The breakfast was excellent and ready to go or eat in the room! I highly recommend this Best Western to anyone travelling toward St Louis! They also gave great advice as to the best direction around the traffic in St. Louis! We would not hesitate staying here again! Thanks so much to all the staff!

We stayed briefly for a wedding and the room was unsanitary when we arrived. The bathtub was filled with OLD RANCID BATH WATER. After leaving the room with messy bedsheets and little to NO trash, we were extorted 100$ for no reason. The staff is a bunch of uneducated young girls who will steal your phone chargers and dirty underwear. We also found a handful of pills in the coffee maker

Hotel was very nice and clean. Room was outstanding. The only dissatisfaction I had was the water pressure for the shower—would have liked it to be a little stronger, but it got the job done, regardless.

We were making a relocation trip across the country from Denver,CO to Fort Mill, SC and called this hotel to see if they had any availability. It had been a long day of 10 hours of driving a moving truck that topped out at 65 mph. From the moment Miranda answered the phone here at BW, the day was getting better for an end. Miranda is INCREDIBLY courteous and informative. She reserved the room for us immediately and even placed us in a room very close to the exit/entrance door to accommodate our service animals. We arrived and having been so tired from driving, I pulled into their parking lot,which did not have an encircling lot to get back around. She even helped me back out a 26' moving truck AND with a car hauler trailer too! MIRANDA IS AN AMAZING WOMAN!! Very quiet hotel, very clean and breakfast was even bagged and waiting for pickup for the Covid precautions. The lady at the desk the next morning, I believe Shawna was her name, incredibly welcoming and courteous woman as well!! In my opinion, this is a 5 star hotel with 5 star service! Thank you ladies for making our long day a relaxing and easy finish.

We had a very enjoyable stay at Best Western. It was a very clean hotel. The staff was great too! The breakfast & pool were closed due to state requirements for Covid-19. But they did provide a sack breakfast that was very good.

Great hotel but the free breakfast turned out to be a snack in a sack to take with you and the advertised indoor swimming pool was closed. Staff were friendly and helpful in suggestions for restaurants - take out, of course.

When we entered the front door on Saturday 3/21/2020 at about 3:30 PM, we were met with a check-in employee armed with a spray bottle and warned us not to get any closer than 5 feet or we would get sprayed. He also told us the IL governor was going to close the boarders at 5 PM and that we would more than likely be here for two weeks. We left for Missouri where they have more common sense. I am not making this up. This really happened.

Very nice room and clean. Miranda at the front desk is so pleasant you want to keep going back to this hotel. The breakfast room is very clean and the break fast is great. Monica is in charge of the breakfast and she does an awesome job and is also very pleasant. The hotel also offers shuttle service to the local airport and the driver is very courteous.

Even though this hotel is in the middle of nowhere you can drive a few miles on the interstate to stores and restaurants. We had an awesome stay, friendly staff, decent breakfast and very clean room. Thank you !!

This hotel exceeded all of our expectations! The quality, cleanliness and genuine friendless of the staff made this the place to stay. Mallory took our reservation and took the time to make sure our stay was wonderful. She and all the employees go out of their way to make you feel at home. We look forward to our next travel experience and will definitely be staying here! A huge Thank You to the staff at Best Western Plus MidAmerica Hotel for making our travel experience outstanding!

I usually give 4 stars when the hotels are good but here the greeter exceeded my expectation not only giving all the information about the hotel but by making you feel welcomed and comfortable, good food and I would definitely come back if my company sends me close again.

Receptionist was the best I have encountered in the past two years. She was knowledgeable, and personable. She was efficient and quick. I observed her with other staff and many guests who arrived later than I had and she exhibited the same traits with all with whom she encountered both young older Male or female. She is exceptional.

I was very impressed with the front desk worker, Ray. He was compassionate, kind & caring individual. The room was very clean and the bed was very comfortable!! I enjoyed the morning breakfast it was stocked well with fresh food, fruit, apples, yogart and other healthy choices.

Very nice hotel, clean nicely furnished rooms and a good breakfast. The man that checked me in the night of my stay was exceptionally friendly and professional. There was hot soup served at night in the dining area and they have beer and wine to purchase. I would stay here again.

Loved the option to shuttle to MidAmerica from the hotel, Staff was very friendly, food was fresh, good, and the hotel was clean and well decorated. Will stay here again as needed it was a great value with friend faces and a comfy bed.

I was so impressed, new hotel, super clean, very friendly staff, good breakfast, hot,and staff working on breakfast was very attentive . Driving down the road and there stand this beacon all by itself. was nervous cuz not much else at exit, but I love best western hotel chain and stay at best western if at all possible.

My two children and I had a wonderful stay for Christmas. The staff went out of their way to be helpful. I'd like to recognize Monica. She served breakfast during our stay. She was friendly and made sure that everyone felt welcome. Thank you all. We plan to stay again.

My wife and I stayed at this Best Western because of blizzard conditions that prevented further travel. The staff was very kind to all the stranded motel travelers who filled the motel. They let us into our rooms early and provided hot soup to all. Very service oriented and kind to all. Comfortable clean rooms on a bitterly cold night.

We made an unexpected stop due to white out snow conditions and found this lovely hotel ready for us, even though it was only noon. The staff was exceptionally pleasant. They even had complimentary hot soup and hot drinks mid afternoon to take the chill off. The rooms were spacious and immaculate. I'd be delighted to stay here again. 5 out of 5 stars.

This is a fabulous Best Western Plus, we have ever stayed in. All of the employees are amazing. Especially, the breakfast experience champion Monica Secord. She is absolutely the greatest person and is so nice that we look forward to seeing her, when we are passing through. She keeps the breakfast area extremly clean and her kindness is contagious. Always has a smile on her face and has a positive attitude. The world could use more people like Monica Secord.

Best stay i've ever had...Will stay again. Great service, clean facilities! Loved my room! Very cozy. lots of snacks..fresh fruit coffee and water 24/7 in lobby Fitness area clean excellent equipment!

Extremely convenient to the Mid America airport with easy access to the Interstate for travel to nearby Illinois and Missouri locations. The hotel was nicely equipped and the staff was truly "out of this world". The only downside is the hotel boards animals in the guest rooms - and you know what that means.

This hotel fits our needs...close to family, close to St. Louis, gives us a headstart away from St. Louis on our return trips home. I don't require luxury when I stay somewhere, but I do expect cleanliness and courtesy. This hotel is clean, the bed is comfy, every staff member I interacted with was friendly. A special mention here for Monica, who made sure we had everything we wanted for breakfast. My mother-in-law and Monica got along great. I also appreciated the early check-in since we came in before 2 PM. One note: the HVAC cycled on and off constantly...my personal preference is just to leave on the HVAC fan for some white noise, which can be needed when other guests are in the hallway outside. Unfortunately, a constant fan was not an option so outside noises did bleed through at times. Overall I give this hotel a good rating and I recommend it to others, especially families with kids (they have a pool and waffle makers during breakfast hours)

Walls are paper thin. Moved rooms twice and still never got an acceptable room. Got zero sleep the night before our flight due to barking dogs and loud guests. Hotel is also dated and not very clean. Hair in beds and stained sheets.

Had flavored water, cheesy chicken tortilla soup and cookies when we checked in! Very clean room (312), lots of lights in room and bathroom, 3 sets of towels for 2 people, great water pressure, tub drains,. Challenges: there were 5 pillows (but they were all the SAME - should of had a mix of hard and soft ones), the shower was too tall and I couldn't reach it to adjust (I'm 5'2"). If truck noise doesn't bother you, room 312 is for you - if it does, then ask for a room in the BACK of the building.....

The property was better than average, but it was the staff that made this stay so pleasant. Monica, the breakfast lady, was just amazing. Molly, Shana, and /Ray on the desk were great - always going out of their way to assist if needed. And last, Diane - the manager - truly nade us feel as if this was our home away from home. You couldn't go wrong here if staying in the area.

The motel was very clean and bright. The staff was so pleasant we felt we had been friends for life! The shuttle service provided was very much appreciated. The breakfast was very good and the breakfast room lady was very pleasant.

Rooms were very clean and updated. Beds comfortable. Breakfast had excellent selection. Area was clean and food fresh. Price was very reasonable. Some semi noise from nearby highway for light sleepers. Would definitely stay here again.

Great service, clean rooms, yummy breakfast, soup offered in the evenings (tho we did not partake), pastries and fruit infused water offered in the lobby. Staff was super friendly and helpful and eager to answer questions about the area.

Clean nice area superb staff nice area great breakfast really enjoyed will be staying there again when the time comes friendly people like the way the infusion water is switched on a daily basis needed toiletries very accomdating

Stayed at this location to avoid a long morning drive to catch an early flight at BLV. The check-in was quick and friendly. My room was very clean and comfortable. I had everything needed to clean up, shower and prepare for the next day. It was quiet and relaxing. I will definitely stay here again when flying out of BLV.

We've stayed here 5 times since our son and wife moved to Fairview Heights a couple years ago. We've tried others in the area but thia hotel by far delivers the best bang for the buck.Rooms are always clean and a nice breakfast and this last time they offered two hot soups in the evening, a nice little perk.

We wanted to stay in the St. Louis on the first leg of our trip and were pleasantly surpried to find this Best Wester Plus near Lebanon, Illinois. This facility looks fairly new. The front desk staff were helpful and friendly. We found out after arrival (and eating dinner before checking in) that they served soup for a couple of hours in the breakfast area. I wish we would have know that before check in. Soup for dinner that night would have been perfect. Maybe something could be added to the internet site to indicate that they have this special service. That's a great service. I know we have stayed at hotels that offer a happy hour and that has been indicated on their website. Nice hotel.

Great hotel for the price. Accommodations were in excellent shape. The beds and bedding were super comfortable. Best free breakfast in any hotel that I've stayed in. Nice location just off the highway coming into the East of St. Louis.

Perfect Place to stay. Durning my AF carreer i have stayed at many Hotels but Best Western will alway be my top choice where to stay. Close to where i needed to go, easy to find, clean, all members are perfect in my eyes, Breakfest is a great way to wake up. I can smell it down the hall as i am going down to eat.

Great way to start the morning before enjoying college softball. My family really liked the frittata and the bacon was very tasty! A good variety to choose from. Monica was very friendly and helpful too!

My wife and I were driving to Nashville from MN and needed a place to crash around midnight. Found the hotel online easily and booked a room.. got there.. friendly staff.. and the breakfast was amazing! Monica was the breakfast attendant and she was killing it. Checking in on people eating.. clearing tables.. excellent service.. everyone in the hotel was very pleasant and helpful. Definitely recommend this hotel for any of your travel needs.

Excellent hotel with Friendly, Helpful Staff. Clean, modern, well maintained and updated. I stay here a number times each year and always have an excellent experience. Best hotel in this immediate area.

I was very impressed with this hotel. It is very well kept, very nice rooms, comfortable beds. There were fresh cookies, soups and drinks available for free when we checked in that evening. Staff was great. My only complaint is the water pressure on the third floor is very poor.

Service was great. Breakfast was delish. Only thing i disliked was that the pool wasn't heated so it was super cold and took a while to adjust to. Would have enjoyed it more had it been warm. The rest of our stay was fine

Great staff and very nice rooms. Glad I read reviews! We were going to stay in O'Fallon, but most of their hotel reviews were bad. Glad I kept looking. Worth a stay and will stay there again! Good breakfast

We have stayed at this location three times in the last year even though there is another BW a little closer to our grandkids in Belleville. This location is extremely clean, comfortable, friendly and knowledgeable staff and the breakfast is amazing with the attendant (Monica) who runs it perfectly and effortlessly. she keeps things replenished and make sure that everyone is comfortable and getting what they need or want. We always tip her because she goes above and beyond!! ;-) I highly recommend this location. I read the reviews on the other location not too far away and we are not going to risk going there just for a few miles difference!

Mid America Hotel Mascoutah IL. Hotel was very clean and well kept . Staff was very nice. It was close to the area we were visiting. Breakfast was very good. We will be staying there the next time we are in the area.

I went to visit my daughter at the Air Force base and unfortunately there were no rooms available at the base hotel. When I called the hotel Ray was helpful and pleasant. When I arrived the hotel was clean and close to the highway. Ray was working when I checked in. He was apologetic for the wait because he was assisting another guest when I arrived. The check in process was quick, he offered cookies, infused water and pointed out where the pool was and where breakfast is. Overall, Best Western usually dont disappoint but I felt this employee was attentive and calm for him being the only one working on a holiday weekend.

The room was outstandingly clean and the lobby smells amazing. The linens were so clean and the service set the bar for outstanding customer experience. Every member of the staff have the guest's best interest and care in mind. BW brand has elevated itself; Hilton feel at a small town price.

This was by far the best hotel we have stayed in a long time. We have had some bad experiences this summer with another chain of hotels. Will stay with Best Western Plus when possible. Everything was perfect and more than we expected.

Stop here on our trip from Colorado to South Carolina, excellent hotel with top notch accommodations. Staff was very friendly and the breakfast was good. The Cable did go out in the room due to the storm.

Very quiet location and a very clean newer property. The staff were friendly and helpful. Not much in the neighborhood for dinner. Plentiful breakfast. Excellent for a weary traveler going East or West on Interstate 64.

We had an awesome stay at this Best Western. The room was clean, breakfast was wonderful we even had potato soup one evening before going to the Homecoming. Before leaving we were offered a cookie because the young lady at the desk had remembered that we had taken one the day before. I will be staying here again at our next reunion. Thankful that our class had booked some rooms!

This is a great property with clean, nicely sized rooms. Complimentary breakfasts were great and well stocked. A small indoor pool was very refreshing for an evening swim. There is a laundry room available for guests as well as a fitness center. Thanks to Shawna for finding another room for me when I was going to be returning for an additional stay a day after checking out for a quick overnight trip to Chicago. This location was conveniently located near my son's girlfriend's house.

So, you may have read my reviews before. I teach hospitality management and therefore I can be extremely critical. We stayed here because we were flying out of MidAmerica Airport, which is less than 1 mile from the Best Western. I was very pleased to see the exterior of this hotel. It was very nicely maintained. The check in process was very efficient and the guest services representative was very nice. The lobby is clean and welcoming. After my own "inspection" of our guestroom, I was very satisfied with the cleanliness and comfort of our room. The bed was extremely comfortable. Everything was in working order and made our little stay very relaxing. Best part - they put a cover on the remote control after they clean it to ensure cleanliness! Loved this! Not so great - found hair on the bathroom floor. Also, in the bathroom, there is dirt/liquid/stains on the baseboard by the trashcan. I am sure this is due to guests throwing their coffee cup/soda etc in that trashcan and the remaining contents spilling out onto the baseboard and the wall. Not a huge deal, but completely noticeable and easily cleaned up. If not for the bathroom, this hotel would have earned my 10 star review. Overall, on my own scale, I give the Best Western Plus a 7.5. Yes, I would stay here again, (and plan to).

This was a nice hotel,. The breakfast was excellent with lots of choices. The room was clean and the bed was very comfortable. Nice exercise room. There were several restaurants to choose from nearby for the evening meal. We could stay there again.

Definitely recommend. They are accommodating, attentive to their guests and the breakfast was full, flavorful and plenty. We had a concern with our room and they moved us immediately. They also accept small pets with a deposit.

We stayed July 4th and had an amazing time at this hotel. It's located beside the highway in what looks like a cornfield. We were greeted with hot soup and cookies. Room was very clean and beds were comfy. Breakfast the next day was the best we have ever had at a hotel with fresh yogurt, scrambled eggs, croissants and Nutella. Breakfast attendant was kind and helpful. This hotel really sets the bar for other hotels. Cant wait to stay again.

Staff was excellent and very accommodating. The rooms were clean with good climate control system. Bed was very comfortable. It's in a good location if you are going to Scott AFB. I'm planning stay there also in next time.

The hotel was clean and bright. The rooms were nice and the bed was comfortable. A selection of 2 hots soups were available when we arrived which was greatly appreciated. After a 6 hour drive we were hungry but too tired to go out. The best part was the staff. They were welcoming and friendly. The best part was how dog friendly they were. My dog was welcomed with dog treats a poop bags. I would definitely return.

Late arrival and still a warm, helpful greeting my the gentleman at the front desk. Room 224, away from the elevators and not too close to the highway. Yes, a/c cycled throughout the night but not too loud to disrupt sleep. Minimal highway noise. Most important very comfortable bed. TV remote lacked a guide to tell what was on tv, nor did it have a sleep timer, which I strongly prefer, but the remote came in a pouch implying that it had been cleaned - bonus! DId not try the free breakfast. Overall great room for the price. We will search out a BW Plus again.

Requested first floor when I made the reservation. Room was on the third floor. Had to request bedding for pull out couch. Blanket was comparable to a cardboard egg carton. Shaped like waffles and extremely rough. Went to Wal-Mart and bought a blanket for my son. I am a smoker. It would be nice to provide benches outside and ashtrays for smokers. AC shut on and off all night. Our room was last on the end, directly across from the interstate. If the AC/fan would have stayed on all night it would have at least covered up some of the noise. Extremely loud. I live in the country and am use to quiet sleep. Key pad entries at every exterior door would be nice. Had to put rocks in the doors so that we didn't get locked out. Pool deck also. Pool was nice though no hot tub. Breakfast hostess was very pleasant and apologetic for lack of sleep. Not her fault.. Overall a decent experience, I just know to book the other end if we would stay there again and bring my own blanket.

One of the best stays was at this hotel! I checked in with Shawna and Mallory, these ladies were very professional and knowledgeable. They made me feel so welcomed and comfortable. I was extremely tired and they went and got me soup and crackers! The rooms are clean and quiet . It was one of the best nights I've had at hotel.

This hotel was pleasing right from the entrance door until we exited two days later. Desk reception was pleasant and friendly. Our room was very comfortable and contained everything we needed. I didn't need my special pillow because theirs were excellent. Breakfast was nice too. Besides the standard fare received at BW's theirs had a Taquita. This is the first BW we have seen this omelette type food on the breakfast bar. It was very good. This Inn has a very large parking lot to accommodate everyone with the exception of large trucks. This is a very nice place to stay with easy access from Interstate 64.

We flew into St Louis fairly late and needed a hotel to stay in before driving to or families house. We choose this one because it was on our way, and the price was in our budget! We didn't have any problems. The staff was very nice and we enjoyed a quick breakfast in the morning before we were on our way.

1st Time at the Best Western + in Mascoutah. We had a College Grad party in O'Fallon. It was close-- Friendly Folks/ Clean - They put us in 132 (OOPS) Pet Friendly Floor -Barking dogs/ They quickly mover us to Floor 3-Top Floor- 322 Very Clean very roomy/ desk. roll out chair. Very comfortable --rate 109$ + Tax --- 23 miles from the Arch.. We left at 5:30 Coffee ready /also Breakfast items/ Danish Rolls every variety/ Really enjoyed the service/ the Hotel location is out a bit but worth The extra miles >>NOTE: Very Very Friendly folks on every floor helpful and courteous Great Stop will use them again Why pay 228.$ for a Sat night at Drury / or Holiday Inn

The staff was really great. Super helpful with any questions asked. Really clean hotel with a nice pool. The rooms were pretty clean. I am super picky about the cleanliness too. I would definitely stay here again

A quiet and clean room. Breakfast more than adequate. The price point for the accomdations was excellent. Staff friendly and helpful. Indoor pool refreshing after a long travel day. I wished it had a hot tub.

We stopped here in the middle of yhe night while driving home, it was right off the interstate. The Hotel lobby and room was very clean and staff was courteous and helpful. The free breakfast was great and the staff kept everything well stocked.

This hotel is great if you need a nice hotel that is quiet and just off the highway. There is a dominoes very close and a gas station less than a mile away. Usually not very crowded, with an ok fitness center and a small pool.

Very clean property, safe venue, and exceptional well trained staff. Pool and surrounding area is well maintained. Rooms are sizable and quiet. Internet is high speed and consistent. Parking lot is well lit.

I know what you are thinking, a Best Western, you never know what kind of shape they are in. But don't fret, this is a best western deluxe, so it is a nice, comfortable hotel environment. Clean, spacious rooms. Our king room had both a comfortable chair(which I am writing this from) and a love seat, plenty of room to relax. Our king bed was comfortable and we had 5 pillows on our bed, so plenty for the pillow hog in our life (hint, hint). A wonderful continental. Real fast with plenty of. HoI es for the quick on the go meal, families or a casual sit down. Even frittatas were served today. Our host at the desk was kind and thorough and gave us all the info we needed to settle in. You will experience a nice exercise room, pool and atmosphere here. A great location to stop at before approaching St Louis. Lose to Scott Airforce Base and McKendree University. Our price was great and that was a blessing since we just needed a quick rest before continuing our travel plans. Right off I-64. Near Lebanon and Mascoutah, IL. Have a nice stay!

Last minute stay at a great hotel. Very clean room. Hotel smelled good but not like perfume. Friendly desk staff. Quiet room even though we were directly across from elevator. Had a meeting in lobby and were not interrupted.

This hotel was used by our extended family for wedding located in a smaller town about half an hour away. The staff here was wonderful and very receptive to any feedback or needs of its guests. I was very impressed by their service. The only downsides my husband and I experienced were with our sleep quality. I could hear snoring and a toddler on the other side of my wall, which wasn't a huge deal. However, the curtains did not cover the side of the window which let in sunlight and a parking lot light throughout the night. The positioning of the bed in the room to the side of the window did not allow for a great night's sleep as the room became too bright earlier in the morning than I would have preferred to wake up. We also re-positioned a microwave located across from the bed so the glow of the clock wouldn't hinder our sleep. Otherwise, our stay here was great!

Glad to have found a hotel to get out of all weather conditions. The breakfast was amazing loved all the different choices that they had. All of the employees went out of there way to make sure I had everything I needed. Thank you to all.

Seriously, the breakfast is so bomb. They had STRAWBERRY BATTER for their EXTENDED WAFFLE BAR!!! like wtf?!?! We had to stay under very stressful circumstances and it was quick and easy to check in and out. Staff was friendly and helpful. Had a great stay!

WARNING PARKING LOT NOT SAFE!!! Management doesn't care. Management never contacted me. I asked the woman behind the desk when I checked out if they would refund my money for the stay. She WAS the manager and never introduced herself. Out in the middle of nowhere, 30 miles from the Missouri state line, well lit, but NO SECURITY!!! Woke up at 12:30am due to another resident witnessing cars being broke into. My truck was vandalized and robbed. This cost me $1000 in insurance deductions which was a fraction of the damage. Party Line response from management is the same for every negative review "Sorry we didn't exceed your expectations." Sorry doesn't cut it. I never asked anyone to exceed my expectations. I only asked for a safe place to stay. If they broke into several cars imagine how safe it is to walk to your car? Video means nothing if no one is watching it or tries to stop the action. Police said "Hello Elaine, Hope your trip.went well, the hotel surveillance system was of no help for the reporting purpose for the incident... Officer Glander" . Stay someplace else. If you would like a video of the damage, just ask. Tripadvisor wont let me include it with my review.

Very courteous staff in all areas. Breakfast was very tasty and the selection was wide and varied. Maid service was great. Again, all of the staff was most gracious. The only suggestion for improvement would be to replace the incandescent bulbs.

The room was great. The staff were very friendly and helpful with our plans and side trips. The Breakfast was great. We stay there every year and it just gets better. Easy access to all our events and quiet..

We stayed here for business while visiting Scott AFB. It is the closest hotel to the air base which made it easy for us. The hotel is clean, and staff are friendly. There is a pool on site which we didn't have time to use but this is a plus. The rooms were comfortable and the only thing I needed which wasn't in room was a USB charger. The breakfast is quite good and offers waffles, cereals, fruits, pastries and eggs and sausage. This was plenty for us. The hotel is on its own and we drove 10 minutes back up the road towards the other hotels which had restaurants and shops close by. We would stay there again if visiting the air base.

We checked in very late and missed breakfast the next morning. When I came out to buy a snack about 10 am, the staff insisted on getting some breakfast and a fresh coffee in the cool new coffee machine. They were so friendly and helpful! Thanks so much!

I stayed here while on a business trip visiting a client in one of the small towns east of St. Louis. A colleague had previously stayed at a different hotel recommended by the client and had given a "meh" review, and as I always have good experiences with Best Western's, I was happy to see the MidAmerica Hotel nearby. Rooms are well appointed, staff is wonderfully friendly, and even though it isn't located in a commercial centrer, there are just enough nearby amenities to make it a very comfortable stay. I will absolutely seek out this property again!

I didn't know this was a dog friendly hote. It was a last minute reservation to get ahead of a snow storm. I will ask for rooms away from barking dogs from now. Everything else was awesome as usual with BW

Vehicle was broke into, among about 7 or 8 others! Nothing caught on security cameras! Was not offered an apology, discount, or anything at departure that day! You would think that some security cameras would at least be working and caught something since vehicles in front and side of motel were broken into! Probably same situation on the inside.

A really nice hotel near the interstate in a quiet area. Excellent rooms at a great price. Very clean, fresh. We remarked it must be brand new and the desk clerk said they had been there 10 years. Excellent upkeep. Very quiet and comfortable. Great breakfast. Super staff. I'd give 'em a 5, but 5 cars were broken into overnight- not mine. The staff were mortified and seemed to be very helpful. Wouldn't deter me from staying there again. Great place.

My wife and I stayed over night here to be closer to Christmas Shopping day. This property was originally a LaQuinta. What we look for the most in a hotel is a clean room, clean everywhere actually, and the feeling of safety. Upon check in, we did find the lobby area was clean. Our room was also clean enough...there needs to be some vacuuming done behind tables, desks, etc...areas I'm sure they don't hit every day. The climate control worked fine. There was endless hot water, although I thought the water pressure could have been better. Breakfast was okay...basics really and we are not big breakfast eaters. I had a doughnut and my wife cereal and toast. This would be a great place to stay if you are flying out of Mid-America Airport...or even if you want to stay away from St Louis. Very easy on/off to I-64. Feel safe here, no worries. A good, clean, safe...but average hotel.

We selected this location on a cross country drive rather than going the 30+ miles on into St. Louis. The location is not on the interstate, but the signposting is good which is essential since it's set just east of nowhere--surrounded by fields. The advantage of this location is blessed peace and quiet after a day being bombarded with road/traffic noise. A slight disadvantage was finding a place for dinner but a bit of a drive to Lebanon rewarded us with a great dinner spot recommended by front desk staff. The hotel was clean, modern and comfortable. Two queen beds pretty well filled the room, but we were there to sleep not work so that was fine. Typical chain motel breakfast was generous. Woman staffing the breakfast room was very helpful and really made the morning pleasant for us.

The rooms are clean and comfortable. Even though there is an interstate close, the rooms were very quiet. We had a particular problem in two areas. One was the slippery shower. Today most hotel provide a floor mat for the tub. I almost fell the first time in the shower. I found I had to wedge my feet so I had stability in the shower. It made it very uncomfortable and tricky. The other was the comforter on the bed. They placed a comforter inside a bag, I suppose, to keep it clean but it was just loose in the bag. I toss and turn a lot so the comforter ended up at the foot of the bed and I am constantly tugging on the bag to keep it over you. Easily corrected. This should not be an issue at a "Plus".Overall this hotel is nice but, in my opinion, does not rate a "Plus". I have stayed at many Best Western. I am a Diamond Select rewards member. I can honestly say, that in my experience, this is a nice Best Western.

It was clean and quiet. NOT the best breakfast tho. It was a last minute stop very late at night and during a horrible storm. Found it by accident. Definitely need a sign you a can see off highway as we had past it by several miles and had to turn around and go back. Need more lighting outside also.

We have stayed at this hotel at least 10 or more times over the past few years. We have family that lives locally and have chosen to stay here every time we come in town since our first visit - this hotel is always a great value! Every time we come we receive high quality service and amenities for an amazing value - the front desk manager, Diane, is amazing!!! She is extremely polite and always helpful. The rooms are immaculate, as is the pool and the exercise facility - the WIFI is lightening fast - and best of all, the FREE continental breakfast is AMAZING!!! They serve several different kinds of fresh baked goods, bacon, sausage, frittatas, waffles, a variety of juices and even more that I cannot remember - my children absolutely LOVE the breakfast - the only thing that was not the best this last time was that the bananas were green??? Other than that, this hotel feels and looks brand new, service is fantastic, and we will continue to stay at this Best Western every time we visit our family!

Our flight left very early from the mid America airport directly across from this hotel so we decided to stay so we would not have to worry about traffic from St Louis. The hotel is nice, clean and the staff was very accommodating It is not fancy but met our needs. It is pet friendly and their are nice places to take your dog. Breakfast was good and refreshed often. Did not use the pool or other services. There is only 2 quick mart/gas stations at this exit so if you want something different you will need to go to the O'Fallon exit. The hotel was very quiet and beds comfortable

A very nice family friendly hotel away from the O' Fallon traffic congestion but still conveniently located next to SAFB. *The hotel rooms were very clean, cool, well lit, well maintained, and comfy. *The free breakfast each morning was hot, fresh and very nice. *The front desk and cleaning staff was professional and polite. *Lots of parking around the building and was well lit at night. *I would definitely recommend this hotel to anyone traveling to Scott AFB or flying out of MidAmerica Airport. The location off of I-64 makes it easy to get to the base in 5 minutes and to MidAmerica Airport in about 1 minute.

We were very impressed by the place. It was very clean and well maintained. The staff were very friendly and helpful. Free Breakfast was great. Plenty of protein for low carb people(eggs, egg wraps, sausage, bacon etc.) and if you want to pack on some carbs look no further(fresh donuts, waffles, fruits, toasts, bagels, cereals you name it!). Rooms were very roomy. Our kids loved the indoor pool. Would stay here again if our travels bring us through O'Fallon-Scott AFB area again. This was a great place and we were very impressed for the price.

I Searched prices online and chose to stop in Mascoutah for the night because my search showed their Best Western having the best price in about a 2 hour drive either way. When I arrived I wasn't even sure if the business was open because it was not well lit. When I went to register I was quoted a rate almost double of what I seen online. When I questioned the desk clerk I didn't get an answer - just "the look" Since it was later in the evening and my family was tired, I sucked it up and paid the bill. It was just after 8pm and the pool was locked. There were other guests waiting by the pool door for the rest of their party, who went to the front desk to see if they could get in the pool. They returned stating "she said it's closed" We already had a long day and then had been driving for several hours, so we just gave up and went back to our room to get ready for bed. We should have just kept driving through to our destination and saved the $125.

Other than seeming to be in the middle of nowhere, this is just an average BW. We have stayed at a lot of them and this one was neither bad nor memorable. It is just average. I really wouldn't call it a BW Plus. It is to far from any good restaurants. The rooms are clean and quiet and the staff efficient and the price was good. But if I were in the area again I would not choose this place. Also, the breakfast was not as bad as a lot of reviewers have said.

This hotel has an energy management system that shuts the air conditioning off at 5:00 pm every day. For guests that come back to the hotel expecting to find a decently cool room welcome to this hotels form of hell. Management basically offers you a fan and tells you that your room will cool down quickly. Which after sitting in a 90 plus degree room for more that 2 hours it has yet to start cooling off. Guest comfort is not a priority for this location with rooms costing 120+ Dollars this hotel is not worth it. You would be far better served having a tent probably cooler and cleaner than the rooms at this location. I have stayed at this location many times over the past 10 years with this past stay being my last. I will take the extra 10 minutes of drive time and go to a hotel that cares about their guests. During this stay I found multiple trash items in the room even a pill on the floor from previous guest it's quite evident that this hotel is not what is wince was.

This Best Western was clean. The staff was courteous and helpful. The bed was comfortable. The breakfast was fine. The overall cost was good. This hotel was much better than other Best Westerns I have stayed at in the past year. A good hotel experience for me.

After staying at a few poor hotels, this room was a welcome relief. The bed was comfortable, room was clean, breakfast was hot and varied. Internet actually worked as advertised. Beverage bar evening was very appreciated. Best Western Plus is my new preferred place to stay on the road for a modest price.

This place worked out great for me. My dog and I were traveling to FL to visit some friends and it was a great relief to see a BW on the highway given their pet friendly policy. There was a surprising amount of green space to let my lab stretch out a bit. Other than that, the room was clean, staff was friendly and breakfast was great. It may have been because I stayed on a weeknight, but the place was also remarkably quiet.

after working all day outside and in an attic, with outside temperatures reaching 98deg. that day and heat indexes around 109deg., when I checked into the hotel and went to my room, I found that the air conditioning was turned off!!! since the room was around 88deg. it would take forever for the a/c to cool the room down! I went to the front desk and asked if there was another room that we could have due to the a/c being off. I was told that all of the rooms a/c are shut off...it was the manager's policy to save energy... the desk clerk moved us to another room on the ground floor that would be easier to cool down (that's right, the a/c was off on a 98deg. day!). I told the clerk that we were working in the same attic the following day and outside and the temperatures were going to be the same (it was around 148deg. in the attic...) and to please NOT shut my a/c off in my room!!!! I was told that the a/c would be shut off anyway and that the manager programmed the thermostats to automatically do such. in the morning, I talked with manager on duty and stated my concern with the a/c being turned off. I was told that was an energy saving policy and the thermostats would shut off the a/c automatically. I asked that the program be overridden for my room and was told it couldn't (or wouldn't). I then cancelled my room for the upcoming night. I told the manager that all we wanted to do when we were done working (which was around 9pm each night), was to come to our hotel and walk into a cool room, shower and relax until the next day's work began and that this would be impossible in a room that was close to the outside temperature due to the a/c being turned off! I also stated that we were cancelling our room for the upcoming night and would go to the Hilton Garden Inn since they leave their room air conditioners on. at this comment, the on duty manager shrugged her shoulders and said "oh well".... I am a BW Diamond member and have stayed at this hotel before (the a/c was mot turned off during our last stay so the manager's policy must have been something new...right in the hottest part of the year! I also noticed that my rate had increase on my bill for the night that we did stay, due too the cancellation of the room for the following night. we stay at Best Western Hotels al over the US and Canada. this was by far the worst attitude that I've seen by management at any BW in the country. I will have to rethink where we stay from now on when we travel (which we do extensively since we are retired).

The Best Western stands by itself just off Exit 23 on I64. The hotel checkin went smoothly and the clerk was really nice. The room was clean and the bed was comfortable. The AC wasnt working properly but we didnt discover that until so late we didnt want to change rooms. There were two light bulbs burned out. We got a replacement for one bulb then let the staff know about the other. The new light bulb flickered which made it hard to work. So we moved that one and switched with another which didnt flicker. Breakfast was great. Scrambled eggs, Frittata which is a type of omelet with green peppers, Waffles, Bacon and sausage and four types of dry cereal plus yogurt and milk. Cracker Barrel and Target are just down the road at exit 16.

This hotel is recently updated, very clean, quiet and the bed and bedding were very comfortable! Breakfast was good, easy access to the highway, and there was ample parking. We will definitely stay here again!!

I will return to this hotel. Great location, customer service, and room! The bed is comfy! The hotel is newly renovated and clean. It is only minutes away from any shopping you'd like to do aloby with many restaurants.

Takes awhile for someone to come to front desk. Pool was cold for a heated pool. Excellent breakfast with a variety of options. Decent stay for the price. Everyone was friendly. Walls are VERY thin. We could hear the person in the next room snoring.

Beautiful facility and top notch service. This hotel was everything I was looking for- clean, friendly and easy to access. The staff was very courteous, and we look forward to our next stay. This hotel is easy to recommend.

Hotel was Easy to access. Check in and out was extremely quick and easy. Room was clean and nicely decorated.No problems with amenities in the room. Staff was courteous, polite and helpful. i have family near and will stay here again when needed.

This hotel is conveniently located right off the interstate and is a great place to stay for the night. A quick Google search will get you to a Wal-Mart or other location if you need something you can't find at the nearby gas station/convenience store. The hotel staff is really friendly and ready to be helpful for anything you need. Our room was spacious and clean, and we used the wi-fi on our phones and a laptop with no problems. The breakfast in the morning had a lot of good options and was well stocked. Our only complaint would be the pool was closed when we visited. We had considered the pool when we made our reservation and finding it closed was a big disappointment. The location of the hotel and the other amenities offered makes it likely that we would have booked a room here anyway, however, it would have been nice to know about the pool in advance.

I chose this hotel and made an advanced reservation; it was convenient for our travel which includes driving north on Illinois Hwy 4. We were greeted and checked in a timely manner. The room was nice and well appointed. The bed was comfortable. Overall a very nice comfortable stay. But.................. 1. the WiFi was 'weak' at times. I noticed it appeared they use satellite service for this. 2. water pressure at the bathroom faucet was weak. 3. Shower pressure was weak too. 4. Breakfast was not very good: coffee was weak, even in the 'bold' setting. Milk container was empty. 'Hot' items were of the "pre-prepared" variety.....not tasty. I will maybe have to say the reason the breakfast area was poor was due to lack of attention? For a BEST WESTERN "PLUS" I was expecting more. I felt some of the amenities were lacking. For comfortable room and good bed this was a plus facility......for some of the other expectations it was not.

Your basic hotel, but clean and comfortable. The hotel was fairly quiet for being next to the interstate. A little road noise in the morning. A couple of restaurants nearby. We went to the Juicy Peanut down the road and 1814 Eat Drink in Lebanon. Both are worth the 6 minute drive. 5 minutes to Scott AFB. The breakfast was also very good.

This hotel is very clean, affordable, excellent, courteous staff ready to help with anything one would need. It is easy to get in and out, convenient to gas and eating places. Would recommend to anyone staying in this area.

Nice place friendly staff right off interstate 64 good location nice rooms heated swimming pool good breakfast clean rooms no smoking rooms front desk staff very helpful plenty of bath linens and supplies bed and pillows are very comfortable and spotless no noise to disrupt sleep very great stay nice gym and washers / dryers and vending machines and good wifi

My stay was exactly what I wanted it to be. It's a nice place, close to home and close to shopping. I went to a movie, shopped and took a hot bath, exactly what a busy working mom needs this time of year! My room was quiet and clean. The bed and pillows were comfortable. Everything worked in the room. The breakfast was good and hot just like I always expect at a Best Western. I'd definitely recommend staying here. I always love to see the disinfected remote controls too! Keenai Sampson was working at check-in when I arrived. He had a local college shirt on so we spoke about that. I was surprised to learn the next day that he had only worked there a couple of weeks. He was a good, friendly 'face' of the Best Western brand.

The room was clean and comfortable with a nice bed and pillows. The free breakfast was OK. It was continental and it also had eggs and sausage. The room décor was not very good but that was not a big deal to me.

Make your reservations with confidence. Bright, clean lobby. Front desk personnel friendly and helpful. Guest room spotless with plenty of bath linens and supplies. Bed and pillows were comfortable and spotless. No noise to disrupt sleep Great Stay

I was in town visiting my father who was diagnosed with cancer we made the trip to spend some time with him and his life partner we had a very nice time using the Best Western Plus motel I would truly recommend it to anyone who needed a very comfy place to lay their head!

The hotel and staff get an A plus! The breakfast gets a C minus. The eggs that are prepared are powdered. The taste does not even resemble an egg. The sausage was cold. All other breakfast items were fine, including the waffles. Recommend to stay away from the eggs.

We choose to stay at this Best Western on every trip that we take to Georgia. Always clean and super comfy beds. Staff is friendly and alway willing to help out. Breakfast is getting better. Pet friendly with a great area out back to let you stretch its legs. Nice pool and fitness room. Safe and come the interstate.

Hotel is convenient to I64 and about 20 minutes from St Louis. Staff was very courteous and friendly. Room was clean and bed was very comfortable. Has indoor pool and workout room. The location is far enough from the highway to have quiet rooms.

The hotel was very average, nothing to much to complain about and absolutely nothing that was done very well. Internet was sporadic, breakfast was good but boring, cable tv only had basic channels, the gym had a treadmill and thats about it. My room smelled like cigarettes.

This was an overnight stay to celebrate a special occasion with family. the location was perfect as it was close to St. Louis, the AFB, and other places we needed to be. Room was comfortable, even if a little dated. The mattresses and pillows were wonderful. Kids had fun in the pool and the outside patio was a perfect gathering place for our family. Hotel staff were friendly and professional from check-in to check-out. I would stay here again.

This is a great motel when traveling with a dog. They are pet friendly and no extra Fees. Nice big king room... plenty of space for our dog to unwind after a long day in the car. The room was clean, odor free and close to an exit. Motel staff is friendly and helpful. Our second visit while traveling east to visit family and now will be our always "first night" stop.

This hotel was exceptionally clean and well appointed. All the staff were extremely friendly and helpful. The breakfast had a great selection and stayed well stocked. The location was excellent for all my needs. It is right by the Scott Air Force Base and is a nice quiet option to the busy Shiloh / O'Fallon area. It was also right by McKendree University in the cute town of Lebanon. I will definitely stay here again when in the area.

this very convenient location to I-64 and new, nice and quiet. Very nice staff, made our stay more fun and easy. Will definitely stay again when in area. We arrived late and slept in waking up too late for the breakfast and the staff offered to get items back out for us to eat. We declined because we wanted to get back on road with 1700 more miles to drive

The room and overall hotel was very clean! Friendly staff, especially the woman who was working the breakfast in the morning! The hotel was also conveniently located across the street from the Midamerica airport!

This Best Western is very nice. Clean, spacious rooms, comfortable bed with lots of pillows, friendly staff, pretty good breakfast with waffles, eggs and pastries. Only complaint I would have is it is kind of far from any restaurants except a Dominoes pizza and a McDonald's, but if this is not an issue for you then this is a great place to stay.

I usually stay at Best Western Hotels when I travel and for the most part I have had a good experience. Unfortunately this time I received poor service from the front desk employee named Valerie. Unfortunate she has No Concierge Experience, Valerie needs professional training! She is very rude!

This hotel is not convenient to any good eating places. Only Fast food and Greasy spoons. No TV reception the night we were there and no attempt to compensate for that. Had a get your money then all is "tough Luck" after that attitude.

I liked this hotel, even though it was just for a stopover while driving to Florida. It was clean, the beds were comfortable, the room was big enough for 4 people. The rates were very reasonable, and most important, it is pet-friendly. Nothing really stood out as exceptional, but I have nothing bad to say about the place, either. If I was looking for accommodations in the area, I'd definitely stay here again.

Hotel was clean but there were a some issues. The garbage can at the entrance was overflowing when we arrived and was still overflowing the next day, There was something spilled in the lobby Sunday evening and had not been cleaned up the next day. The breakfast staff had to be located to refill the waffle batter. The TV remote sis not work properly and the clerk indicated they had a previous cable company and were still using the old remotes. Overall the hotel was satisfactory but the hosuekeeping was below what I expected from Best Western

Clean rooms, attentive staff, convenient interstate access. I stayed here twice on a as I traveled across the country this summer. Rooms were clean, bed comfortable, limited food options near the hotel and the complementary breakfast was well, free.

We stayed one night while traveling through the area. Hotel is nice-not extraordinary, but decent. The room was clean, but there were a few very minor issues-curtain wasn't completely attached, there were some leaves in the AC unit, etc. We had difficulty connecting to the internet and the water tasted like dirt. Just little things that didn't really impact the stay, but were annoying. Breakfast the next morning was pretty good-waffles, scrambled eggs, sausages, plus a variety of donuts, cereals, etc. Staff was friendly.

We stayed here for one night while traveling to a family gathering nearby. I always stay at Best Western whenever possible because I find them to be very consistent in their quality. This one was not different... We arrived early for our reservation and they accommodated us even though they were in the middle of their housekeeping time. I found the staff to be very friendly and professional. The facility was clean and well maintained. The breakfast they provided was excellent. I will stay here again whenever I'm in the area. Thanks

We were looking for a place to stay while going to Eclipse Day in Carbondale. We wanted to see the sights of St. Louis while we before the Eclipse. The location of this hotel was perfect for both. The beds were very comfortable. The breakfast was great with waffles, eggs, sausage, bagels, cereal, yogurt, etc. It was by far the best hotel breakfast I have had for several years..

Everything was just as we expected from Best Western, but we feel like they raised the price because the eclipse was happening the next day. It was a little frustrating that I couldn't easily discover how to turn on the shower.

Very nice and friendly staff. Help us with our needs. Very family safe area. Highly recommend. Indoor pool ideal for the kids. Free breakfast. Nice area just to get out and take a walk. Beside interstate with crops fields all around.

Everything was great - we've paid a whole lot more for a lot less - the hotel was clean and I felt safe there alone with my three kids. The breakfast was probably one of the best - well-stocked and had things all three of my kids would actually eat. The room was very clean - so much better than other hotels we've stayed at.

We enjoyed our stay at this BW. The only problem we had was the duvet needed changed. The young man at the desk was very apologetic and quickly brought a brand new duvet to our room. Otherwise, the room was immaculate and well stocked with everything we needed. The breakfast offered a great variety of hot and cold fresh items. Kudos to the hostess who was hustling the entire time we were there. We would stay here again.

We liked it better the last time we stayed here --- the price was a lot lower. What is the Plus in Best Western Plus??? (We stayed here because it is conveniently located near the Shiloh-Scott Metrolink station, and we were just back from a plane trip.) We will probably not plan to stay here again.

We stayed in March 2016 and because it was so good, we came back again in July 2017. Still pet friendly, no fee for our small dog. The was very clean, AC working great when it was 105 degrees outside that day, The free wi-fi was working. The free breakfast bar was very good. Had scrambled eggs, sausage patties and bacon. Also had a waffle bar with all the extra goodies. The lady working the breakfast area kept the food full and hot. She kept the seating area spotless. The pool area was clean and the pool was a nice treat with it being so hot that day. The young girl who checked us in was very friendly. This property helped make it a great get-a-way weekend. This BW had its act together.

If you're traveling in this area you won't go wrong booking a night or two here. Easy access from the interstate and plenty of parking for your trailers. Clean hotel with a friendly staff. Nice pool and workout area. Breakfast is good, but still needs bacon!! Rooms are super nice with comfy beds and it's pet friendly too!

This hotel is right off of I-64 and is decently up to date, but we did not have internet during our whole stay and my daughter and son-in-law did not get their military discount. They paid the same as we did for our room, even though they have stayed here several times before and have received it. The hotel was no where near full either. The property also seem understaffed. It is definitely not a four star property.

I have stayed at this hotel a few times. It is much cheaper than the other hotels right outside of St. Louis. It is clean, has a nice pool (open till 11pm), the breakfast is good, and the rooms I have been in are clean. The internet was out during our one night stay which was a pain. Hopefully they get it fixed quickly.

Staff didnt appear to like their job. Almost felt like you were bothering them, tho they were nice, but not overly friendly. No coffee in room tho had a coffee pot. Breakfast in am was good. Nice selection of food and it was good.

This is a very good hotel. Staff is very friendly and the facility is more than clean. I will be staying in this hotel when in the area. No reason to look elsewhere. Very quiet and relaxing. I have Ben staying in this hotel for a number of years and have no reason for change.

Stayed here after a really bad room at the Scott Inn. Well worth the extra money! Clean and nice! Really very reasonable for everything they provide compared to the Scott Inn at Scott AFB. We would stay here again!

This is a great hotel that is convenient to Scott AFB, Mascoutah, and Lebanon. The complementary breakfast is great! Indeed, it is comparable to a Best Western Premier hotel's breakfast that costs and extra $10 per person, plus tip. It would benefit from having a restaurant on-site or within walking distance.

I stayed here for the quality and the price. Everything was clean, comfortable, and the breakfast was good too. I recommend this is the place to stay in that area. The only little problem was getting here from the base. If it's after hours of the gate you have to drive around the base to get to the hotel which still wasn't bad only about 15 minutes. If the gate is opened on that side it's a short quick trip. Great place.

A clean comfortable hotel. Good breakfast, fast internet, coffee in the room, pool and nice staff made this a pleasurable stay. There are restaurants nearby. Located near the highway, but we didn't hear the traffic in our room. Located in a more rural area, but not far from a mall and other services. We felt safe in the area. We would stay again.

We were returning from Nashville and had points from Best Western Motels from previous stays so we decided to stay at a Best Western Plus in Mascoutah IL where we had not stayed previously. When I woke up the next morning there were bugs in the bed with me. When I pushed on them to kill them they spurted blood on me. Bed bugs had been feasting on me all night! We got out of there as soon as we could after reporting the problem to the weekend motel manager. We have stayed in motels all over the United States and we have never had a problem previously. In fact, I didn't know what a bed bug looked like until then. When we got home we washed all whites in hot bleach water and dried them in a hot clothes dryer. Other clothes were washed in hot water and dried in a hot dryer. We used a steamer on our luggage and put what we could outside in the hot sun for hours. I think we have killed anything that might have hitched a ride home with us but we are remaining vigilant. The general manager of the motel never called us which I think she should have first thing so we called her. Another guest told us they had ants in their room crawling over everything. I reported the event to AAA since they were a rated motel. I have been waking up in the middle of the night and if I have an itch I immediately get out my flashlight and check. I have not found anything yet but then need a pill to get back to sleep because all I can think of is BED BUGS.

Good value / clean rooms. Up to the Best Western quality standards. I would love to see an upgrade in the free continental breakfasts Best Western-wide. Not a criticism of this hotel but a general suggestion.

Love the location. We are close to where we just moved our son who is stationed at Scott Air Force Base. Works perfect for our family. The rooms are clean and the staff welcomed us like family. This is ideal and we love your hotel. Thank you so much!

Conveniently located close to Interstate. Very nice rooms. The only discrepancy I could find is when I checked in it was around 8:30 PM and the gentleman at the service desk seemed less than enthused to be bothered by guests checking in.

Rooms(and we were in three of them!). were dirty, shabby linens, lights not working. WIFI did I not work in any of the rooms---had to go out to the hallway. Maintenance terrible. Bath tub plug broken. Asked to see the manager it he/she ever appeared.

Every time we have stayed at this hotel has been a great experience. I appreciate the consistency I have encountered at Best Western as a brand, and this location has always provided us a pleasant stay. It's really nice to let the kids burn some energy off in the pool, and my husband and I noticed on this stay that they now have a new lounge. We plan our road trips around stopping at this location, and will continue to do so in the future.

My family and I stayed here for a few days for a family wedding. What a great location away from the hustle and bustle of St. Louis! We felt very safe staying in Mascoutah, and the property looks very nice. The staff were friendly, even though they were very busy with the hotel being full. The breakfast attendant was very sweet and gave our family recommendations of places to go and restaurants to try. We look forward to coming back this summer!

We felt like our room was in the middle of Interstate 64. The breakfast was horrible. I was checked out of hotel while at work. Told I was able to have room until the 27th of April. The last two days of stay the rate was raised $20 for no reason, probably only had 25 guest at the most on those days. Should have checked out after the first day.

This is the 4th spring that we have stayed here on our long drive home from Arizona. We have always found everything neat and clean, comfortable beds, and inviting surroundings. Very quiet. Easy accessibility to the interstates.

Have enjoyed this location since it was a La Quinta. It's even nicer as a BW Plus. Automatic front doors, YAY !!! We arrived late and without a reservation but Kyle at the front desk was welcoming & found us the just right room ~ double queen with fridge/micro and flat screen TV. Room was spotless. Free wifi with great signal and lots of easily accessible bedside & desk outlets for chargers, laptops, etc. Slept well on very comfortable beds with nice linens and lots of fat, fluffy pillows. Generous supply of towels & lots of counter space in squeaky clean bathroom. Didn't use but noticed there was a pool, exercise equipment, business center, etc. We left out before the continental was completely set up but from what we saw it looked appealing. Entire property well maintained, grounds nicely manicured. Definitely our first choice in the area :-)

Check in was easy with fast and efficient staff. My room was comfortable, quiet and felt inviting. The Wi-Fi signal was strong. I found the room very clean - the whole place was clean and tidy for that matter. Shower was hot and had good water pressure. The bed was awesome - I slept so well. Breakfast was a really good spread with a huge variety of food. There was an attendant looking after it. There was good parking and big rigs can easily park in the street out front. I would stay again.

Reserved this room prior to arrival effortlessly and received great parking information over the phone. Check in was fast. Business center was out of paper and then out of ink. I could not do my office work. Tried to rest and it was just too noisy for me. Room next to elevator, laundry room, and kids at pool were having an amazing time which is always good to hear. Check out was fast and very friendly.

We stopped here overnight. The hotel was quiet, easy to get to, clean, comfortable, and included the standard breakfast. Our only complaint was not enough outlets for charging phones, etc. Definitely a place I would stop again.

Newer property just east of St. Louis in Illinois. Could be faster to downtown St Louis than from suburb hotels on the MO side. Very clean and quiet with quick interstate access. Good internet and breakfast. Both TVs in exercise room had lost connection to cable or satellite and staff had no solution. Also the cooling in fitness room was not working.

This is our favorite hotel when we travel. Easy to get to as it's right off of the interstate. Clean and well laid out rooms and the beds are super comfortable! Nice outdoor lounge area and an indoor pool. Great place to run your dogs in the back lawns. Breakfast now has bacon!! Will always stay here when we travel back and forth from the Midwest to the east coast.

The room was very clean, plenty of room. Bathroom was spacious and clean. Room was quiet even though we were near the interstate. The mattress on one bed wasn't very good but the other was fine. The breakfast was good. The room was a very good value - the rate was very reasonable.

The location of this hotel cannot be beat. Scott AFB is very close for military moves. For other travelers, it is just far enough off the interstate so noise is not a problem. For southern-breakfast folks, NO biscuits and gravy..

this motel is right on the freeway ( on 64 ) is easy to get to and very clean. The breakfast is good and hot. I would stay at this motel again if I every go back to Evansville In. And the beds were very comfortable.

We arrived at this hotel, late and very tired. The front desk associate made our check in very quick and painless and got us the closest room to entrance door so we did not have to drag baggage all over the hotel. Hotel room was neat, clean and bed was soft and welcoming.

The room had most have experienced a ceiling water lea. It had brown stains, peeling paint & drywall tape & a black patch that may have been the start of mold. The cleaners did a very poor job of cleaning or not cleaning the room at all except for making the bed.

Overall a good experience. The quality of breakfast items does need improvement, but there was plenty of food. The hotel staff especially at the counter were outstanding (professional and courteous). A little improvement and detail on stocking the rooms with coffee/tea would be helpful as well as a good thorough room cleaning. There was quite a bit of dust on the lower shelves and in corners along with a less than average good carpet cleaning. I would stay there again, but would like to see the above improvements.

I don[t know how old this hotel is but it looks like it is brand new! We enjoyed our stay. It was quiet and comfortable. We took an evening walk outside because it is away from the traffic areas. I would definitely recommend it if you are in the St. Louis area.

Quite adequate, but not superior. The fold-down bath seat needed some adjustments and there was no maintenance staff on duty, but the front desk clerk was able to provide the tool I needed to fix it. Room was comfortable. Breakfast only so-so: reconstituted eggs and greasy sausage patties, mediocre coffee.

Stayed at this hotel as it was close to family in New Baden. We had a family reunion so being close was important. Breakfast was ok...hotel was clean and staff was pleasant and helpful. Pool was nice but a little too cool for me....I would stay here again if I was in the area.

As we traveled toward St. Louis, we decided choose lodging away from town to avoid any possible unrest that had been occurring in parts of the US. We booked a King with sofa bed (Room 201) for a total of $108.90 for a single night. The room had a microwave, refrigerator, hair dryer and a desk. The bed was comfortable and clean. In fact, it was the most comfortable bed of all of the hotels that we stayed during our vacation. The one drawback was the loud stairwell next to room. The stairwell door would slam and was loud in our room. There isn't anything around to eat dinner. The property is surrounded by farm land and I-64. As far as breakfast, it is mostly standard fare for a Best Western. It was nice to have a separate counter for the waffle maker and oatmeal. The dining area was spacious. The food was stocked and the woman did a good job keeping up with food for the guests. TIP: You will need to drive to get dinner if you stay at this Best Western. There is a gas station at this exit. TIP: Ask for a room that is not next to a stairwell. The loud stairwell phenomena is a design flaw that I have encountered at other Best Western properties that were originally built as a Best Western.

Beautiful hotel but the breakfast is horrible. You should just plan on going to McDonald's. There was no milk or orange juice and a very limited selection. There was no one to ask for help either in the breakfast area or at the front desk. We tried calling twice for help and no one answered and no one was even at the front desk to check us out. For such a nice hotel, it was very disappointing.

This was what we expected from a 3 star hotel. The breakfast was not anything special. I've stayed at other 3 star hotels that had a more comfortable bed. There was little to choose from. The room was very clean. We did not use the pool but it looked a little cloudy.

Wonderful, clean hotel that is conveniently located right at the highway. The staff was amazing catering to our every whim. The hotel was clean and beautifully decorated. I would definitely stay here again

Staff was professional and very courteous - the room was immaculate. The beds and pillows were very comfortable - both my young children and elderly parents had a great night's sleep! We enjoyed swimming in the pool, which was the perfect temperature and extremely well cared for and clean. We also enjoyed the exercise room. What I was most surprised by was the free breakfast - amazing!!! HUGE selection of fresh baked goods, fruit, cereal - scrambled eggs were delicious and the coffee was super fresh and hot!! Will definitely stay here again!!!

This hotel was great! I was really impressed. The rooms were very clean, comfy and updated. My Kids Loved The Pool Area. The Free Breakfast had tons of options. The hotel staff was friendly and professional, everything was always very clean! The beds were super comfortable. Would definitely stay here again.

This hotel is right off the interstate off a quiet street in a semi rural setting. Very quiet, peaceful, and safe for my young family. The kids loved the indoor pool. I highly recommend this hotel to anyone traveling with their family.

Stopped here on a 97 degree summer day while enroute on a long trip. Decently clean but not very quiet as it's located by a highway. My air conditioner was set on 60 and drapes were pulled shut when I walked into the room. Kudos to housekeeping for being thoughtful but it was still a bit warm all night even with air running. Since I was on the 3rd floor...it would make sense. The only points I would take off for would be road noise and the holes in the comforter. Would stay here again though!

Helpful and attentive staff . Great location with easy highway access, but quiet with a relaxing and private setting. Room was clean and well-maintained. I will stay here again, and would recommend to friends and colleagues.

If you fly Mid America Airport with Allegiant, this hotel will exceed your expectations. Location is superb, service is great and the hotel is clean and new!! The presence of this hotel made our flight experience much more enjoyable due to location.

This was a very nice facility, it was a full facility. We stayed there because we were in the area for a wedding. I would compare it to any other motel we have stayed in-in the past 10 years. Good staff, good room, bed was very comfortable. There wasn't much of a variety of tv stations, but we weren't there long enough to really watch much tv. My only complaint was that the eggs were cold during breakfast. Otherwise, this facility was a nice as the many others where I have stayed. It is not dog friendly.

Overall, this stay was what I expected for the price, I guess. But, I've had better stays at this brand for the same price range so I was hoping for more. We stayed here as a cheaper alternative to staying in St. Louis and then we took the Metrolink into the city to see the Cardinals game. We called ahead to see if we could get an early check-in. The person I spoke to on the phone was very helpful...her outlook needs to spread to the rest of the staff. The desk clerk there when we arrived said we could not get an early check in--it would be another hour. When I said I'd been told we could, only then did she decide she COULD reassign a room and make us keys (my guess, that had all been batch prepared earlier and she didn't want to have to redo anything). Not ideal customer service. But, we did get into a "clean" room. The room was nicely furnished and APPEARED clean--if you didn't look too hard. However, after I took my shoes off, I see an OPEN, RUSTY SAFETY PIN on the floor of the bathroom. I'm glad I saw it with my eyes instead of finding it with my foot! After that, I looked a little closer. The floors were plenty dirty in general. There was even some food that was not ours under the end table. Yuk. That makes me question how clean everything is. Are the duvet covers regularly laundered? I suspected not based on the floors. But, the internet worked. The TV worked. The A/C was cold. The bed was comfortable (even if the sheets were threadbare and I refused to use the duvet). Breakfast was pretty good, too. Good selection and plenty of everything. I wouldn't expect much more in this price range. However, my biggest issue, is that this is where I'm first sharing what I thought of the stay. I saw staff in the hall and checked out in person yet no one asked how our stay was. No one seemed concerned. If someone had asked and cared that our room was dirty, the sheets were thin, and there was a sharp, rusty object left on the bathroom floor, they might have had a chance to make me feel better about the stay in general. But, customer service doesn't seem to be a top priority for most of the staff. IN SUMMARY: If you need to stay in the area on a budget, this place is fine if you don't expect too much (although, it could quickly deteriorate based on how well it's being cleaned and cared for). For us, I think we'll shell out a few extra bucks next time and choose a hotel near the next closest Metrolink stop.

This hotel is always our first choice on our business trips. Great outdoor gathering place. Breakfast is getting better all the time. Beds are super comfortable. Easy on and off access to Interstate. Nice big space for your dog to run. The staff is always very pleasant.

After a fallout in downtown St. Louis we were leaving town and found this gem ! Super clean ! Great Hot breakfast! Outside patio and indoor pool .... Surrounded by farm land ...! Full gym... Laundry room... Business center... 25mins from downtown St. Louis

When I'm on a long road trip, I need a good night's sleep. I was surprised by just how close this hotel sits to the Interstate, and upon check-in asked for a room away from the road (and a number of other room location requests). The staff was very professional and did their best to meet my requests. The Air Force Base wasn't a concern for me - I'm used to air traffic. Semi-trucks, not so much. I did get a good night's sleep, and as this location is under a year old, everything is new (for people that like shiny). I don't understand all the reviews I read complaining about BW breakfasts. The prices for the rooms are reasonable and the breakfast is included in that price. BW doesn't claim to offer Dining At The Ritz. They provide cereals, yogurts, waffles, juices, breads, pastries, and eggs nicely presented.

Best Western Plus Mascoutah is in a nice remote location near SAFB. The looks new and is very nice. We were able to quickly get to shopping and eating locations and it's not far from the St. Louis area.

My husband, three grade school aged children, and I booked a room here for four days for a family funeral and we were so impressed by this little hotel. We stayed at the Baymont Inn in Highland before at a higher rate, and this hotel was way better! It has a nice sized indoor pool for kids to use, very modern rooms and comfortable beds, prompt room service, and lots of details at the breakfast. They offer salsa and shredded cheese for the eggs, a variety of waffle toppings so kids can make a sweet waffle, actually good-looking fruit, a variety of yogurts and some pretty darn good coffee. It's location couldn't be better driving down from Chicago on interstate 55. It's close to Clinton County and I highly recommend it over any other hotel in the area. This is our go-to hotel now. Keep up the excellent work!

I wish that all hotels were like this one. The rooms are large and the entire place is clean, with no odours. The breakfast is good and there is lots of parking. There is a pool, but it is fairly small and it looks like the hot tub was filled in. The location is not the best, but there is a McDonald's with an awesome play place close by in Lebanon, and it is fairly close to the end of the transit to St. Louis. We would definitely stay again if we are in the area.

Price was great. Staff was friendly and helpful. Room was nice, clean, and the beds were really comfortable. We'd defiantly stay here again. My wife was really satisfied as well and she's not easy to please. Even after the breakfast time we still had coffee available and the staff gave us some yogurt and hot cocoa. Just a nice hotel to stay at.

Wonderful Oasis for the weary traveler. This hotel has great staff and is maintained in like new condition. Chris at front desk was warm and welcoming. The breakfast offered hot scrambled eggs and sausage as well as waffles, yogurt and all the fixings. The pool, business center and fitness center are all inviting and in good shape. I love the tall ceilings and living room with bedroom area. We have stayed here for 8+ years since it opened brand new and return every year several times.

This new edition to the Best Western Portfolio was a pleasant surprise. It was in the middle of nowhere but right off the interstate and just east of St Louis just where we needed to stop for the night. It was very neat, clean and well organized and not crowded. Night clerk was very helpful and efficient.

We stay at this hotel several times a year for our business trips. Far enough away form the hustle and bustle of St. Louis, but close enough to get to enjoy the big city. Very nice rooms and comfortable beds. Breakfast could be better, but it's enough o get you going in the morning. Wifi is really slow, but that is our only real complaint about the hotel. We would recommend this hotel to anyone!

Clean room with enough amenities. Good exercise room and the removal of the hot tube in the swimming room actually is addition by subtraction. Chlorine smell used to be too strong. Now a nice sunny room with a fine pool. Same buffet type breakfast as vast majority of BW properties. But I guess I am getting tired of eggs with too much condensation from top of chaffing dish, PB with trans fats, and no potatoes of any sort for last couple years.

My stay at your hotel was very pleasant and enjoyable. I was in the area to visit family and friends and some of them came to visit me in my room and remarked how nice it was and how clean everything was in the hotel, I thought the breakfast was very good but I thought some English muffins would be nice.

We spent 3 nights here on a visit to family. Everything was pretty basic. The room was clean and comfortable. The fitness center had adequate equipment but the treadmill was not operational. Breakfast room did not always have nonfat milk and pastries were dried. Front desk was usually not staffed and when it was the person was not very knowledgeable.

Very nice rooms. New looking or has been updated. No stains anywhere. Very clean. Beds are pretty comfortable. Staff is refreshingly friendly. Indoor pool is extremely small, so if you're staying for awhile just for it-don't. There's a mini frig and microwave in room. Bathrooms are also very clean. We're satisfied and happy we found this place. I would stop here again. Great value for the money.

I recently made a trip to Mascoutah, Illinois due to a death in the family. I stayed at the Best Western Plus located at Illinois 4 and I-64, They treated me like I was the most important person there. The room was clean and comfortable. They made a sad trip nicer. Thank you Best Western.

This wound up being a perfect location to stay for a visit to St. Louis. It's just a 30 minute drive into town, but the hotel is located in a safe, quiet area with very little activity around. The room was comfortable and clean. Had a king size bed, couch, chair, and a desk for work space. Large TV, too. Breakfast was what's to be expected for an inexpensive Best Western. Only complaint would be that the indoor pool was pretty cold. The stay was definitely worth what we paid.

First, this place really is "pet friendly" as there was no charge for our small dog. Second, this property was very well maintained inside and outside. You could smell how clean it was when we checked in at 4:00 pm. This property is 8 years old but looks new. Third, the morning breakfast was awesome. It was hot, well stocked on all the food they offered, They had Belgium waffles, scrambled eggs and sausage patties along with some fruits, cereals, breads. Also had apple and orange juice to choose from. The girl in charge of the breakfast bar took pride in her job, as she kept up with stocking, cleaning up after all the people and their messy kids. I hope to stay again and use the pool next time. The only negative is the bed was HARD, but we are still coming back. We did have to ask for help on how to operate the shower, it had a pull down ring diverter on the faucet to activate the shower. Never seen that before today.

Much, much better than expected. In our King bedroom we had a loveseat and chair that matched. Breakfast was ok but not as good as LaQuinta. The bed slept great! Best of all they take dogs without an extra fee.

My son goes to McKendree University and this is a great hotel to stay when we go to visit and for games. It is clean, the staff is friendly, and the internet actually worked! I will be staying again and would recommend this hotel to anyone who needs to stay in this area.

Love staying here . very clean very accommodating ,had trouble with the t.v. went to front desk taken care ASAP very friendly staff, good selection for continental breakfast. Will definitely recommend anyone to stay here and I will return stay

We always enjoy staying here on our way to and from GA for business. The rooms are clean, the staff is friendly, and we love that it is pet friendly. The breakfast is ok, not great. The wifi is very weak so we just use our cell service as a hot spot for internet.

Stayed here for 3 days on business. First assigned room, door didnt close or lock. Looked like the tongue on the door didnt line up with the strike plate or hole in the frame. The door would close if you held the handle down to retract the tongue but wouldnt stay closed. Was put in a second room which was excellent. Bedwas comfortable, pillows fine as well. Hotel had Hughes-Net for internet service and it was great. Service was up all the time. You did have to log in each day but no big deal. Not much in this area as far as hotels unless you drive a ways. Pool was clean, fitness center small but adequate. Breakfast was served each morning and nothing fancy but again it was adequate. Their coffee was noticably good which was surprisingfor free hotel coffee. A/C worked fine to keep roo comfortable. TV worked fine as well. Business center available 24/7 and printers worked too. Front desk staff very helpful. Best rate was through Trip Advisor!

Stayed here on business in Mascoutah. It's the only hotel in or near town. Rates were great, they offer breakfast each morning, although it's the same scrambled eggs and waffles along with the usual cereals. Their coffee was surprisingly good! Room was comfortable. King size bed was also good but pillows a little hard. There was an indoor pool and fitness center. Adequate parking around the building and it's right off US 64. All service was very good.

Comfortable and quiet, clean with very polite and helpfull staff. A good place to stay over night or for a few days. Did not have the opportunity to use the gym or pool but the rest was very appropriate to rest and recuperate.

The hotel although located on the outer edge of the area is located conveniently just off a major highway. The staff were friendly, easy to work with and allowed us to check in early to our room. The breakfast was acceptable and offered a variety of choices for food and beverages.

This hotel is always very clean and extremely well kept. The service is spot on and is always the best place to stay anywhere in the metro-plex. I would recommend this hotel to anyone who is looking for a nice, clean and quiet place to stay for the night

We stopped at this Best Western and didn't know what to expect. It appears to be a fairly new facility. It is not in the same class with most Hampton Inns, Fairfield Inns, etc., but it was suffiicient for a night of sleep. The breakfaast buffet had the basics. The coffee was good. All in all a good value and a good place for a night of rest.

This is the second time we have stayed at this hotel on our way to Arizona and it has been truly a pleasure after a 12 hrs drive. This will be our stop for the night every time we head west. We also really enjoy the full breakfast which is included.

very good for the rate. internet works well. nice fitness room. Easy on easy off. clean room pleasant staff. good breakfast. not many restaurants close by but the one across the road provided a conveinent option for dinner.

First, the pros: The girl at the counter was very friendly and helpful. That's the only pro. Cons: The room was very musty. It triggered allergic reactions for all us so none of us managed to get much sleep that night. We'd already had a long day on the road and had another long day ahead, so the lack of sleep was problematic. When it comes to hotel breakfasts, I'm not at all picky but that was by far the worst hotel breakfast I've ever eaten. And we travel A LOT. Overall, very disappointing for a Best Western Plus.

We stayed here on the way back home after the holidays. The Beds were super comfy!! The Breakfast hit the spot and the employees were very friendly! We did have a slight issue upon check in, but the employee was very considerate about everything. I'd definitely recommend this hotel and would love to stay again next time we are in the area!

This is the second time I have stayed here. The room was excellent. the Staff was wonderful. I love this place all except the breakfast. The eggs were rubbery and they did not have english muffins. So, the breakfast was a disaster. But, I will stay here again. The location is excellent near Scott Air Force Base. It is also very quiet. No problems encountered other than th disappointing breakfast.

Have stayed at this property before. The rooms are clean & quiet--my main requirements. The staff was not particularly friendly---no offer of drink & snack that is to be offered to BW Diamond member...no room upgrade available even though the hotel certainly did not appear busy...at check out, the personnel didn't seem to care much about anything. Again the room was clean & quiet, so probably would stay again if in area.

This is one of our favorite hotels to stay in whil we are traveling between our two shops. Excellent rooms and always a welcoming staff. Great location off of the interstate. Decent breakfast, comfortable beds, and nice pool. Pets are also welcome which is great for us.

We selected this hotel because it was pet-friendly and close to friends we were visiting. With a fair amount of hesitation, we booked two rooms. I say "with hesitation", because a few years ago we were on a cross-country motorcycle trip & stayed at three different BestWestern locations i. Three different states, and were beyond UN-impressed. Those locations felt dingy, run-down, and staffed by inattentive people. The Best Western Plus in Mascoutah was the complete opposite; clean, light & open-feeling, a first-rate staff, great rooms and a tasty breakfast spread! We will certainly return to that area to visit friends, and we will definitely stay here again!!

If you plan on staying at any motel/hotel in the Scott AFB, IL, vicinity, don't give it any thought; just reserve your room(s) at this Best Western. Tops in staff, courtesy, cleanliness, price. They are just great people offering a great product. Frankly, I wish I could have extended my stay.

Average BW hotel, not a great value. Coffee maker in the room did not work, internet access was clunky and a couple other items in the room needed repair. Only one night, would not want to make an extended stay.

Chose this hotel for its location (reasonable distance to Scott AFB) and price. Room size, layout and furnishings were superb. Accommodations were spotless and seemed newly built although I understand the hotel was actually refurbished two years ago. Staff at the front desk and housekeeping were very friendly and professional. Christine, the general manager, made us feel like VIPs as did the rest of her staff. Very nice fitness area and inside pool. Great place to get a workout. Enjoyed the free breakfast. When I visit this area in the future, this Best Western will be my first choice.

Spending a Thanksgiving family reunion in Belleville Il. we chose this Best Western Plus Mascoutah/SAFB for the location and ease of access to the surrounding area. We had two rooms reserved and the price per night plus no pet fee and location far exceeded our expectation.

As others have mentioned, this B/W is a bit of a mixed bag. First the good - the room was large and spacious, the bed was comfortable. It was reasonably quiet considering it basically faces the interstate. The not so good - the shower control was plumbed backwards, the handle needs to point to 2 o'clock to get hot water, opposite to what the label on the faucet says. The shower valve is a ring on the tub spout, pull it down to get the shower. Otherwise, this B/W is typical of the chain, the staff are reasonably good, the breakfast is average for this level of hotel. If you are passing thru, it is a convenient stopping point, though aside from HuddleHouse, the nearest restaurants are not very close.

First let me say that the hotel and the room I had were clean. First impressions are everything and waiting at the front desk for someone to show up to check me in might have been overlooked but for the person who finally did check me in. Unpleasant and the attitude from her was as if I was a bother. Places to eat within walking distance was a gas station. There were burnt out light bulbs in the bathroom and the fan in the bathroom did not work, Although there were directions (sitting on the front desk mantel when you come in) as to how to operate the shower those directions were incomplete. Then the coffee maker in the room was also broken. A high note was the over night staff person was very pleasant each time I had to call to the desk to ask about things. However the person who then checked me out in the morning could not smile and was dismissive. This hotel has so much potential if only they would train the staff in customer service.

Very new and updated accommodations. Very easy to find, Right off interstate. Gas and a Huddle House are directly across the street so you can gas up and have a hot meal. The room was large and spacious. The shower head could have been better. Not much water or pressure. Very nice staff.

This is a very clean, nice, comfortable accessible hotel. The staff is friendly. The breakfast area is quite large for the size of the hotel and well supplied and maintained. The Motel is EASY to find whether coming south from Lebanon or off of I-64. In traveling west toward St. Louis & further, I would definitely consider staying here again.

This was a central meeting point for family from WI, GA, & OK. The staff was wonderful and very accommodating, the facility was extremely clean, and our family made some memories to last a lifetime. We will be going back in about 4-6 months to do it all again.

The beds were very comfortable and clean. It was a very clean room. It took a few minutes for the front desk to respond to the push of the bell on the desk. once she came out, our service was done quickly and efficiently. the room was very clean and comfortable.

I thought everything was excellent and I would use Best Western again. The only downside was breakfast. The eggs were not good and the rolls were not so great. Everything else was fine. Not bad but I have had a lot better.

Close proximity to shopping, restaurants and attractions. A short drive into the heart of Saint Louis. Very nice accommodations and amenities. Also close to the Metro train stop at Scott Air Force base- at Shiloh.

was like a newly opened hotel. easy off the interstate and away from the hustle of St.louis traffic. food at the next exit west. room was spacious, clean, and great bed. nice pool if you have time. this is a winner.

The hotel was clean and organized but not very friendly staff. I think in the whole hotel, there was only one person available. Also don't count on the breakfast. The breakfast quality is very low. Finally, the night we stayed there there was a group of 10-12 loud and and drunk middle age guys (very scary bikers) which kept me awake and concerned through the night.

Traveling cross country for personal business, the priority was clean, quiet, comfortable. This hotel provided all three and even more. The staff were all extremely helpful and pleasant. The room was flawless, quiet, very comfortable bed, nice bathroom including all personal electronics - hair dryer, iron, and coffee maker. I was on the second floor which was easily accessible by elevator or stairs. The breakfast included scrambled eggs ( a bit dry for my taste), flavorful sausage patties, and all accompaniments including waffles. The coffee was good which was a nice surprise. Apparently the hotel is approximately 7 years old but has undergone a very recent upgrade which was obvious. I found everything very accessible including an oversize parking lot which easily accommodated my vehicle and a small trailer. This hotel is located right on the interstate, but when arriving around 9pm, very little restaurants were visible nearby except Huddle House and a fast food restaurant. The front desk clerk provided a handout listing approximately 6 area restaurants - 3 downtown about 8+ minutes away and some that were further away. I would really suggest the handout be updated with a bit more information including more specific directions and distances. The only complaint I had with my room was that the tub/shower drained extremely slowly, visibly clogged with hair. I passed this information along to the staff and they said it would be taken care of immediately. This hotel met my needs as a stop along the way. It was priced below median level for the area.

This hotel was extremely clean. The staff was very courteous. Our room was absolutely amazing. VERY comfortable bed along with a CLEAN bathroom, which is a MUST when I stay at hotels. The location was in the "boonies". Very quiet location.

This was our second stay here, the first since the property switched over to Best Western. Rooms were clean, but that was about it as far as positives. At about 2 a.m a party began with the arrival of a group that had been out all night, apparently. At that point we had been asleep since about 11. People running up and down the halls, slamming doors, yelling and talking loudly, you name it. The front desk did nothing to stop it. When we checked out the next morning the clerk on duty just sort of shrugged and said sorry. And then proceeded to check us out of the wrong room, giving me someone else's receipt. This was after I told him the room number and given him our key cards. I have written corporate as well as the GM, Christine Hayden. We'll see if they respond.

I was traveling late evening and looking for a hotel that was not in the middle of everything. Found this hotel and was quiet and had easy access. Lots of room to park. The rooms were clean and bed comfortable. Staff was friendly upon check in. Will most likely stay here when traveling through again.

Stopped on the way from North Carolina to Nebraska for a wedding. Price is very responsible and motel well kept and front desk clerk very friendly. Will stop again if in the area. This was just about the half way spot for our trip

The hotel was well equipped, modern and clean.. HVAC was a bit underpowered but staff quickly provided a fan to circulate the air, Breakfast was typical Best Western and not the worst on this trip, but adequate. Rate was among the lowest of comparable properties we visited.

Very nice hotel Have stayed here before and it has always been a good experience. Convient to Lebanon, New Baden, and OFallon for dining and shopping/touring. It is out of the bustle of being in town and is a conveint hotel if you are going to Scott AFB.

Amazing hotel close to Scott AFB. Best western was super clean and was less busy than hotels in Shiloh, IL. The breakfast was great and the rooms were the same quality as Drury Inn in Shiloh, IL. Very satisfied.

Great overall stay at this hotel! Love Best Western! Awesome stay! Awesome hotel! Love Best Western every time we travel we stay here! Excellent service and staff, we also stay at a Best Western in Ohio when traveling! Love our BEST WESTERN hotels! Highly recommended

This hotel is located off the interstate and literally between two corn fields. The room was clean. You can hear trucks on the interstate. There is no restaurant at this motel. There is a Huddle House across the road, not necessarily walking distance. Any other food is down the road in the city of Mascoutah. The breakfast offered in the morning was powdered eggs and sausage patties. There were a few cereals and yogurt offered. The staff was friendly and helpful. For an overnight stop it is not bad.