Best Western Hotel Hospitality Inn Kalgoorlie, Kalgoorlie

An older motel but with good sized rooms that are clean and comfortable. Staff are friendly. Good restaurant for both breakfast and dinner. About 1 1/2 Km from centre of Town.Swimming pool was a bonus as it was very hot during our stay. Restaurant reviewed separately as Katherines.

Amanda H, Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hi Dowerinwa, Thanks so much for your review! We are so happy that you found our staff friendly and helpful and that you liked eating in the restaurant. Hope to see you back in Kalgoorlie soon.

Friendly motel about a mile away from the centre Kalgoorlie. Our room was comfortable and the breakfast area was clean and had plenty of options for us to choose from. There is an option to have dinner at the motel but we chose to eat in the Town.

Amanda H, Director of Sales at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear U6463TTjonathand We are so pleased that you chose to stay with us and that you enjoyed our hearty breakfast offerings. Thank you for your feedback, and we do hope to welcome you back next time you are in town. Kindest regards from the entire team at Best Western Hospitality Inn Kalgoorlie

Booked via Bookings.com, due to road closures, way out of our control, we lose money because we can't change our booking. Why I get if we didn't show, take part of our deposit, but no we lost the whole payment. Rang and explained why we couldn't make it, "Sorry you have a non-refundable booking" Even asked if we could change the date, again no fault of ours the road was closed due to rain, but still no. Really disappointed, and will not be using this hotel in the future, maybe a suggestion could of been, 'Yes we can change your booking but it will cost a little extra" Unforseen circumstances eg, the weather means too bad so sad.

Amanda H, Director of Sales at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Nichole B We are sorry that you were unable to secure a refund due to the type of booking that you made through a third party website. Unfortunately the conditions of your booking did not allow for date changes. We do hope you enjoyed the rest of your travels. Best regards from the team at Best Western Hospitality Inn Kalgoorlie

Spent 4 nights here and would have to say it was average. Pro's Large size room. Location is good but driveway access can be a bit hard when there is traffic. Cons Dated Very loud air con Fridge didn't work well I have stayed at other Best Westerns and enjoyed them but this one has some catching up to do!

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello JZX91 Thank you very much for staying with us - we are pleased you enjoyed the location and our well sized accommodation. So sorry you experienced issues with the air con and fridge. We do have a selection of room types - and we are in the process of updating the rest of the rooms not yet renovated. We do hope to welcome you back - please book an executive room as this may be more to your taste. Kindest regards from the management and staff at Best Western Hospitality Inn Geraldton

Have stayed here a few times over the past few years. Most recently in November 2017. Nice clean rooms. Air conditioner and bathroom is a bit dated. Location is on the main drive in to Kalgoorlie from the Great Eastern Highway. I would stay here again as it offers a good quiet resting spot at reasonable prices.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello Michael S It is always a pleasure to receive a 5 bubble TripAdvisor rating! Thank you for your kind words - we are pleased you enjoyed your stay and found us to be good value for money. We do hope to welcome you back next time you are in town. Kindest regards from the team at Best Western Hospitality Inn Geraldton

No frills motel. Uninteresting location but central. Breakfast is decent and served in a pleasant dining room. Bed is comfortable and room is clean. Noisy traffic in the area so light sleepers be warned! Wifi signal is weak with regular drop-outs.

Amanda H, Sales & Marketing DIrector at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello Brad M Thank you so much for your positive review. We are pleased you enjoyed your stay and that you enjoyed our restaurant too! Apologies about the wifi - this can happen on the odd occasion sadly - but most times it is good. Traffic may be an issue in the roadside rooms, but quieter rooms are available at the rear of the property. We do hope to welcome you back next time you are in town. Kindest regards from the Management and Staff at the Best Western Hospitality Inn Kalgoorlie

While the room was very clean and comfortable, the pillows are quite flat. I had a room near the lifts so it was very noisy. The room was also at the front of the building so there was lots of passing traffic, train noise and clock chimes. Ask for a room at the back!

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Alison J It may be that you did not actually stay with us - we do not have lifts and we are not near a train station - perhaps you have confused us with another hotel in town? We wish you safe and happy travels ahead. Kindest regards from the team at Best Western Hospitality Inn Kalgoorlie

Rooms were excellent, lots of room, exceptionally clean and no smell of smoke at all. Lovely to rock up and have milk in the fridge to go for a cup of tea. cooked breakfast each day was excellent. lots of variety and large serves. Well done I was very impressed.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello DeeCatPerth Thanks ever so much for your kind and positive review - we are delighted that you enjoyed your stay and we thank you for sharing your positive experience with us and the TripAdvisor community. Best regards from the entire team at Best Western Hospitality Inn Geraldton

We were desperate for a room on the day of the Kalgoorlie cup with a family of four the two room suite was all we could get. This was $345 for the night. Checked out after two nights to find our caravan repairs not completed. We moved to Rydges where for the same amount (with rydges membership discount -you can sign up on the spot) we got a two bedroom suite far far superior to the best western. Full sized fridge, two person spa, washing/dryer machine seperate huge living area. Best and western need to review their prices.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Shayster23 We are sorry that you did not find our hotel to meet your expectations on this occasion. We appreciate your feedback and we thank you for choosing to stay with us. Kindest regards from the team at Best Western Hospitality Inn Kalgoorlie.

As with most Best Western properties , the rooms are fine - clean ,comfortable and reasonably priced. The location is problematic being as it is on a very busy road and adjacent to traffic lights -where slowing and accelerating trucks make considerable noise. The free internet computer in the lobby is hard to reach -with no chair or stool provided.What is not standard BW is to be told "check in is at 2pm with constant glances to the clock as if to reinforce the point "- it was 1210 pm and could have been handled so much better - I felt I should be grateful to get a room -not a good look ! It is about a 25-30 minute walk to the CBD so you need a car - but there is a local bus each hour on weekdays. The dining room looked inviting with crisp linen cloths.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello Kevin H Thank you very much for choosing to stay with us whilst in Kalgoorlie. We sincerely appreciate your feedback, and we do apologise that you experienced concerns on your arrival. The staff members certainly did not mean to make you uncomfortable - the property was at 100% occupancy, and unfortunately your room was not available before the regular check-in time. The staff were more concerned for you not being able to access your room early - apologies that this was not handled more appropriately. Apologies also that you were not provided with a chair for the computer - which is normally in place - this is certainly not our usual customer care practice and we are so sorry. We thank you for your understanding and as mentioned, we appreciate your feedback which enables us to continue to improve. Kindest regards from the enire team at Best Western Hospitality Inn Kalgoorlie

Had no intention of staying in a motel but met some other travellers who were booked in here so we decided to stay too and join them for dinner. The room was spotless and functional, linen crisp, bedding warm & mattress comfy. Bathroom perfectly fine but the decor is very dated. Who cares when you're used to camping?

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Jibby9 Thank you ever so much for your kind review! We are delighted that you chose to stay with us and that you had a positive and happy experience. We wish you safe and happy travels to follow! Best regards from the team at the Best Western Hospitality Inn Kalgoorlie

The hotel was fine, except for their mini bar prices. It would probably have been better received and the experience happier if my wife and I hadn't both been ill and exhausted from the drive across the Eyre. I would stay there again.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear davidfS1769LR Thank you for taking the time to review your stay with us. Sorry to hear you were both unwell at the time of your visit - we trust you are on the way to recovery. We very much appreciate your feedback and we do hope to welcome you back to the hotel in the future for another visit when you are feeling better. All the best from the team at the Best Western Hospitality Inn Kalgoorlie

Comfortable 2 nights stay despite slow WiFi & thin wall We were part of a group stay accompanying an international team of sports players in their first visit and game in Kalgoorlie. As most of the reviews have mentioned, the rooms are quite dated and in need of refreshing and renovation. However, the two night stays were comfortable enough, and the room was clean with a comfortable bed. There were just two issues to be mindful of: WiFi & thin walls. - We were given a room with an adjoining door, and we would hear everything next door, including their mobile phone alarms in the morning through the paperthin walls. - The free wifi are individually set up with personalised password so offered more security. However, as advised by the receptionist, the speed could slowed to a snail paced if many guests are logged on, and it took a long time to be connected intermittently throughout the two nights, even for emails downloading. Some positives: - Location is central, as it's located on the main Hannah Street in the town centre. - There was a nice outdoor pool which we didn't have a chance to use, and the motor style layout means a very easy access to the cars right outside our room. - The receptionist was very accommodating, and prepared all the room keys of our group, with a printout of the room allocation in advanced, a nice gesture that was appreciated from our late arrival, and rush to restaurant before they closed for dinner. Overall, a comfortable two night stay in Kalgoorlie Boulder.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear davidfS1769LR We do appreciate your 5 bubble review - and we sincerely thank you for choosing to stay with us on your sporting group. We are pleased that overall you found the stay comfortable and convenient. We apologise that you had some guest noise and wifi concerns at the time of your visit. We trust that you and your travelling companions enjoyed your Kalgoorlie experience. Kindest regards from the team at the Best Western Hospitality Inn Kalgoorlie

Receptionist was very friendly. The hotel is on the main drag and other main roads behind. We were at the back of the motel, so it was a little noisy. Rooms are a little dated and could do with a face lift. Although bed was comfy and that is the main thing.

Amanda H, Sales & Marketing DIrector at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear SueMac67 Thank you for choosing to stay with us - we are pleased that you enjoyed the location, our friendly staff and good nights sleep. We wish you safe and happy travels ahead. Kindest regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

Was upgraded to an executive room - did not ask for it. No trouble with check in or check out. Staff very professional. The room is spotless though it is dated. The bed is super comfortable, the first time I slept in after nearly 2 weeks on the road. Everything the the room is in perfect working order. Our room is located near main street but I did not hear any trafic noise. Continental breakfast came with room, choices adequate. Had dinner in the restaurant, food very tasty, large portions.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Jasper6678 We were ever so pleased to hear that you enjoyed our genuine outback hospitality and our comfortable and clean accommodation - it is so important to us to exceed our guest expectations and ensure a pleasant and memorable stay. Thanks so much for your positive review and we do hope to welcome you back next time you are in town. Kindest regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

Our room may have been a bit tired but was clean, comfortable & spacious. Staff friendly & helpful. My wife loves a place with good quality towels & plenty of them. She was not disappointed. A short taxi or bus ride to the centre. The bus stop is about 75 yards away & one can take the scenic ride to Boulder or the town centre & across the road but a little further in the opposite direction one can ride the quick journey. Taxis can pick you up at the door & arrive very quickly. Good breakfasts available & a small bar. Definitely would stop here again.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear tb6122 We very much appreciate you choosing to stay with us in your travels, and we are delighted that you enjoyed your time with us. Thank you for highlighting our wonderful customer service and friendly team. Thank you also for sharing your hints, tips and information regarding the excellent public transport in the area. We wish you safe and happy travels, and we hope to welcome you back in the not too distant future. Best regards from the entire team at the Best Western Hospitality Inn Kalgoorlie

Overnighted last minute stop and I was not disappointed. The rooms are so comfortable, spacious and I wanted to stay longer. It has all the mods and cons. I found this room was perfect for a business trip and for a vacation if I decided. The receptionist was efficient and friendly so no complaints here.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear lr0001258 We smiled when we read your review heading! Thank you for your positive review and for highlighting our friendly staff and comfortable accommodation. It is great to hear that you would stay with us again. We wish you happy travels ahead. Kindest regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

We stayed here for three nights over Christmas....Nice clean motel...Great pool area...The restaurant was nice and the food magnificent...wonderful service....The owners were very pleasant and very helpful...Nice stay....

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear MareeHyde It was a pleasure host you over Christmas and we were delighted to read your kind words regarding our restaurant. Thank you for choosing to stay with us and we are so pleased you enjoyed your yuletide stay in Kalgoorlie. Wishing you a wonderful New Year. Kindest regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

after 3 very tiring days driving across the Nullarbor I was hoping for a nice motel and it surpassed my expectations it was in my estimation 5 stars for a 1 star price. The receptionist was very welcoming and could not do enough for me she gave me a really quiet room as she said I would be tired, so thoughtful, the room was beautifully clean,the bed was good and the shower was hot I was very impressed and would recommend this motel to anyone

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear mariemoffatt It is always an honour to receive a five bubble rated review from our valued guests - and we were absolutely delighted with your positive feedback! We are so pleased you enjoyed our cleanliness and friendliness and we sincerely appreciate your high recommendation to others. Wishing you happy travels ahead. Best regards from the team at the Best Western Hospitality Inn Kalgoorlie

From the minute we checked in we were made to feel welcome. We had dinner in the restaurant and the food was first class. The room was clean and tidy. The bed and pillows were so comfortable. Highly recommend

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Sandra L Such a wonderful review! We were delighted to see your "Amazing" heading and so pleased that you enjoyed our cleanliness, friendliness and quality dining in our restaurant. It is always a pleasure to be recommended by our guests - thank you for choosing to stay with us and for sharing your positive experience with us and the wider TripAdvisor community. Kindest regards from the team Best Western Hospitality Inn Kalgoorlie

We took the taxi from the train station since it was a bit far to walk. At first we were a little disappointed at this Best Western. From the street it looked old, way away from everything, and on the busy main road. However, this was a pleasant surprise. We got a room towards the back (#17) which made it real quiet. The staff were really friendly as well. We enjoyed our 2 night stay very much, even though the hotel reminded us ones from the 1950's/1960's. The room was very clean and the bed was great for a good night's sleep. One thing to note (see pictures). We did not have an issue, but we did see other people sitting in the chairs outside the windows smoking away - so hopefully you won't get a smoker sitting right outside your window. During the day we would walk into Kalgoorlie, which really wasn't a pretty walk but not that far (15-20 minutes or so). Compared to the prices downtown, this was a real value! We would stay here again.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear pasowine Thank you for choosing to stay with us whilst in town. Yes, we are a classic motel - built in the 60's/70's and built to last! We are pleased you enjoyed our "cleanliness and friendliness" - certainly our main priority to ensure a pleasant stay. It is great to hear that you would choose to stay with us again and that you found us great value for money. We wish you happy travels ahead. Kindest regards from the entire team at the Best Western Hospitality Inn Kalgoorlie

Clean crisp room and bathroom, restaraunt was pleasant. Thoroughly enjoyed the chilli snapper for dinner. There is an expansive menu that offers a different soup, fish and pasta every day. The chefs know what they are doing and the waiters are knowledgeable. Check in was very simple and only took a few minutes. Breakfast starts at 6 so is good for travelling if you need to get out early like I did.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Ryan P Thank you so much for your positive feedback - we are delighted to hear you enjoyed the accommodations and the delicious meals in our on-site restaurant. Thank you for choosing to stay with us whilst in town, and we do hope to welcome you back in the future. Best regards from the team at the Best Western Hospitality Inn Kalgoorlie

Had a good stay for two nights. I was a walk in and had a strange a most confrontational greeting. I think she wanted me there but everything seemed a hassle as I didn't arrive at a convenient time. Obviously didn't want us to come in for dinner. You'll have to come in at 6 because it's a public holiday.... we went elsewhere. Toilet was odd, seemed to have an American bowl with an Australian cistern. Just didn't work properly unless you held the button down. Okay room but needed the cement block plastered. Tiles in bathroom were early 1970s. We needed to stay another night... again the gruff reception that this was an inconvenience. A comfortable stay and ideal for our needs.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Paul S It was a concern to read your review in relation to the unusual customer care that you received - this is most out of character for our team who are renowned for their friendly outback hospitality. We sincerely apologise. Thank you for your feedback in relation to our rooms, we will get our cistern looked at by maintenance. We very much appreciate that noted that you had a comfortable stay with us. We wish you safe and happy travels ahead. Best regards from the entire team at the Best Western Hospitality Inn Kalgoorlie

It was a bit of a mission to find the entrance which required a U turn if coming from the CBD direction, but well worth it once arrived. Clean facilities, and friendly staff made this an enjoyable stay.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear TykeHBNewZealand We were delighted to read your review and learn that enjoyed a pleasant stay with us. Thank you for choosing to stay with us at the Best Western. We sincerely appreciate your kind words. Best regards from the team at the Best Western Hospitality Inn Kalgoorlie

I stayed here over one of Kalgoorlie's busiest weeks, the Diggers and Dealers conference when everything in town is booked out weeks in advance. The cost is huge per night and you have to guarantee a 4 night stay. I was here for business so work was paying but I have stayed at other places during this conference time in previous years and Hospitality is the worst. There is nothing hospitable about the service or rooms. Sure the bed is comfortable but that's about it. Thin walls where you can hear your neighbours all night, the manageress when asked a questions just couldn't be bothered about anything. When asked to book a taxi she pretty much refused and said it would take too long. I ended up getting a taxi drivers card and just called him directly when I needed a car. At breakfast they served the usually continental or cooked, they also had a coffee machine that was covered over and only served perculated coffee, that had seen better mornings. When I asked if I could have a proper coffee the manageress said she couldn't possibly have time to turn it on as there were too many people to serve. Over that busy period, employ another set of hands in the morning to man the coffee machine and charged your guests $4 a coffee and you will pay for the extra staff! It's not rocket science. She said I have perfectly good perculated coffee here, not that I drink coffee, said with a stupid high pitched giggle. Greedy, is all I can think of, cashing in on the busiest week in the year and they don't give a toss about their customers. Get out of the business.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear spiritlevel_10 We were concerned and disappointed to read your review. We apologise that you did not find our hotel to meet your expectations on this occasion and your comments and suggestions are being addressed. We thank you for choosing to stay with us and wish you positive experiences ahead. Best regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

What an average hotel should be really. clean and up to date furnishings. Clean bed linen and lots of pillows. Parking right at the front of the room. Reception was friendly and efficient. We had room service breakfast which was average.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Shrude We sincerely appreciate your kind words in relation to our cleanliness, amenities and our friendly team. We apologise that the room service breakfast was not up to our high standard - your comment has been addressed with the kitchen staff. Thank you for choosing to stay with us and we do hope to welcome you back on a future occasion. Best regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

The Hospitality Inn is conveniently located on the main road into Kalgoorlie. I stayed here as a solo traveller on business. The rooms are a little dated, but clean and comfortable, efficient reverse cycle aircon is a definite plus for the cold desert nights, an extra blanket is supplied for those who feel the cold. The onsite restaurant has a good, if limited,menu, the meals are very generous size (as befits a town full of hungry miners) a little expensive. Friendly and helpful staff, very reasonable tariff and convenient location make this a good pick for Goldfields accommodation.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello Pedro1201 Thank you for choosing to stay with us whilst in Kalgoorlie for business. We are pleased to hear that you enjoyed our comfortable and clean accommodation and that you found our staff friendly and helpful. We do hope to welcome you back next time you are in town. Best regards from the entire team at the Best Western Hospitality Inn Kalgoorlie

Good size room and bedding. However, despite their 100% no smoking policy the room smelt of cigarette smoke which was worse when the airconditioning was turned on. Brought to the attention of office staff but we were not offered a move to another room, just sprayed air freshener around. Very disappointing of you are a non smoker. Thankfully we only stayed the one night

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Trevor S It is always disappointing to read a review whereby a situation caused by a previous inconsiderate guest has been the cause. Ideally we should have moved you to another room should there have been one available. We are so sorry that your stay was not perfect as it should have been. We thank you for your kind words regarding our rooms and bedding - which we know you would have enjoyed much more without the situation at hand. We wish you safe and pleasant travels ahead. Kind regards from the team at the Best Western Hospitality Inn Kalgoorlie

a good place to stay,older style but spacious , clean and a good night sleep, nice pool, great tarrif for what a motel like this handy to shops, tourist attractions etc a must to do in Kalgoorlie is the super pit mine which is only 6 kms from hotel

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello Lerchie It was our pleasure to read your positive review - and we thank you for choosing to stay with us whilst in town. It seems like you have made the most of the interesting tourist attractions in the area and that you enjoyed the quality and good value accommodation we provided. Thanks again from the team at the Best Western Hospitality Inn Kalgoorlie

Stayed there whilst on trip from Melbourne to Perth for 2 nights. Accommodation was good and staff friendly. Room was clean and it has washing and drying facilities at no extra cost. Would recommend it as there are things to do in Kalgoorlie.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear John D It is great to hear that you enjoyed your stay with us in Kalgoorlie on the way to Perth. We are pleased that we met your needs and thank you for highlighting our cleanliness and quality on-site facilities. We sincerely appreciate that you chose to stay with us and that you experienced some of the amazing sights and sounds of the region. Wishing you a safe journey to follow. Kindest regards from the team at the Best Western Hospitality Inn Kalgoorlie

My wife and I stayed here for 2 nights on our way to visit family in Perth. The exterior of the motel (and rooms) seemed fairly dated, but once inside the room was very clean and quite comfortable. It is situated on the main street, but a distance from the main part of town. Good value for money.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello Rushie08 It was apleasure to read your review, and thank you for choosing to stay with us on your journey to Perth. We are pleased you found our accommodation facility to be clean and comfortable along with good value for money. Thank you also for taking the time to share your positive experience with us and other TripAdvisor members. Best regards from the management and staff at the Best Western Hosptality Inn Kalgoorlie

Good location, adequate restaurant, tho bar staff need to remember why they are there! Comfy room, little dated but again decor is irrelevant in the overall scheme of things, eg,price, service, cleanliness adequate. Pleasant reception staff. Would stay again.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Lynne F We thank you for choosing to stay with us and for intending to join us again in the future. Thank you also for recognising our commitment to value, cleanliness and customer care. We wish you safe and happy travels ahead and we look forward to welcoming you back on your next visit. Kindest regards from the team at the Best Western Hospitality Inn Kalgoorlie

On the main street as you come into town, we found the staff friendly and helpful but the Motel needs an update as the decor is stuck in the eighties. We were here in June and it is very cold at that time of year, whilst the Air Con worked, it was very noisy. There is what appears a very nice pool here and I would imagine it is well used in summer.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Stuart R Thank you for choosing to stay with us whilst in town, and thank you for your kind words regarding our excellent customer care and wonderful staff members. We are in the process of updating our rooms and we take particular care to ensure the cleanlines and service are excellent. Our bedding and facilities are top notch as you would agree! Thank you for your feedback. We sincerely appreciate you taking the time to share your experience with us and the wider TripAdvisor community. Kindest regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

Accommodation is very clean & comfortable if a little bit dated. We were made to feel very welcome. About a good 20 minute walk into Kalgoorlie main street which was far enough away to not be annoyed by the pub revellers but close enough for a good walk or short taxi ride.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Kathryn B Thank you for choosing to stay with us whilst in town, and thank you also for your positive feedback and for sharing your thoughts with the wider TripAdvisor community. We are so pleased you enjoyed our cleanliness, staff friendliness and that our location suited your needs. Your review is sincerely appreciated by the team. Kindest regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

I stayed overnight on a business trip and Best Western covered everything I needed. The room was spacious, the bed was very comfortable and had that lovely fresh linen smell. There were also heaps of pillows which made finding one that suited me really easy. The bathroom wasn't fancy but it was clean which is what counts as far as I am concerned (I've seen some shockers), and there were plenty of towels and toiletries. The wifi was easily accessible and the connection was quick which made my work easier. The staff were very friendly and helpful. I am coming back to Kalgoorlie in a few weeks and will be happy to stay here again.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Nicky S It was an absolute pleasure for the team to read your review - thank you very much for your positive words with regards to our cleanliness, amenities and friendly customer service. We are so pleased that you noted these areas and that you have shared your experiences with future guests who may be considering staying with us whilst in town. Your feedback is very helpful for them, and for us. We look forward to welcoming you back on your next visit. Best regards from the team at the Best Western Hospitality Inn Kalgoorlie

The venue is a little dated, but the staff are amazing. The restaurant is simple, but the food is absolutely delightful. Tahlia was "friggin" awesome with all our needs met with a huge smile and great personality. Just what we needed for a long weekend away.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Glen W It was a delight to read your review and our staff are so pleased that you appreciated their genuine customer care. Thank you for making everyone feel proud. Thank you for choosing to stay with us and we do hope to welcome you back for a future weekend getaway. Kindest regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie.

We stayed here for 2 nights in April. On the 16th to the 18th, everything about the room was well maintained and very comfortable. The only negative I could fault was the bathroom, which was a little out dated compared to the rest of the room. But! It was still lovely and clean. The lighting in the room was a little dull but turning the bed side lights helped a lot. A huge thank you to the staff. They very very helpful. It is also a very quite where the hotel is.

Amanda H, Sales & Markeitng Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Caitlyn B We sincerely appreciate that you chose to stay with us whilst in town, and we are pleased that you enjoyed the cleanliness of our rooms and experienced the wonderful service of our friendly staff. We thank you for your feedback and for taking the time to share your thoughts with others in the TripAdvisor community. Kindest regards from the team at the Best Western Hospitality Inn Kalgoorlie

Stayed here for 3 nights - lovely clean room freshly painted - had a pool right outside our room & the weather was still ok for a few lengths before dinner. Rooms made up every morning & towels changed if required. Staff were all lovely & friendly. Even though its on a main road we never heard much noise.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Hello to The4Gilberts We are pleased to hear that you enjoyed your stay with us and we sincerely thank you for your kind words and for taking the time to provide your feedback. Our staff are our greatest asset and we thank you also for highlighting their ever friendly service and genuine customer care. We wish you safe travels ahead. Kind regards from the team at the Best Western Hospitality Inn Kalgoorlie

We had a very pleasant stay at the Best Western. We received a txt about two days before our arrival asking us to confirm our arrival time. This is a great service. On arrival we were greeted by a very pleasant receptioist. The room we received was spacious-queen bed, mini bar dining table and good size bathroom. A reasonable sized but unattented pool is located is located centrally. It has bbq facilities as well. Free wifi in the complex is great as well.Plenty of parking on site. The motel is about 2 minutes by car to central Kalgoorlie. On checkout we decided to have breakfast and this was the only disappoinment. The continental breakfast was adequate but the $19 budget bacon and egg breakfast ( no tomatoes, sausages baked beans) was way over priced. We would certainly return but wouldn't have breakfast unless there was a big improvement on choice and price.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear boxndice Thank you so very much for choosing to stay with us and for your kind words regarding our friendly team and spacious accommodation. We were disappointed to learn that your breakfast was did not meet your expectations and your comments have been forwarded to our kitchen for review. We always strive to ensure the very best for our guests and we appreciate all of your feedback. We do hope to welcome you back next time and we will ensure a fantastic hearty breakfast to start you off on a great day. Best regards from the team at the Best Western Hospitality Inn Kalgoorlie

Having read the reviews we were sadly let down with this accommodation. The room was roomy & clean as well as set out. But the bed mattres was old & past it's use by date as it had two permanent hollows were people have slepted in. Windows can't be opened exterior seating is chained to wall, which makes you feel unsecure.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear algor50 We were disappointed to read your review. We apologise we did not meet your expectations on this occasion. We will investigate the situation with the bedding - highly unusual as all of our bedding is updated very regularly with hotel quality mattresses. We appreciate your feedback, and also thank you for choosing to stay with us whilst in town. We do hope to get another opportunity to welcome you back for another chance. Best regards from the management and staff at the Best Western Hospitality Inn Kalgoorlie

Very nice room, clean and comfortable. Quite central, on the main street which makes it easier to go around. Was just slightly disappointed with the beaskfast which is more continental. Loved the room service.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Karine B We sincerely appreciate your feedback and thank you so much for choosing to stay with us on your travels. We are pleased you enjoyed our accommodation and location - thank you for highlighting our cleanliness - which is paramount to us. We also offer fantastic cooked to order breakfasts for a small upgrade fee - check our website for our menus - you will not be disappointed! A good country feed to start the day is always in order. Wishing you safe and happy travels ahead, from the team at the Best Western Hospitality Inn Kalgoorlie

Here for work and stayed for two nights, the rooms was quite large and was very clean. It was back a row from the main road so it was very quiet. There is a lot of parking and the staff were also very friendly on check in. Will most likely stay here when next in Kalgoorlie

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Deano_au Thank you so much for choosing to stay with us whilst in town - and thank you also for sharing your positive feedback with future travellers - we are delighted to hear that you intent to return on your next visit! We look forward to welcoming you back soon. Kind regards from the management & staff at the Best Western Hospitality Inn Kalgoorlie

We stayed for two nights at the hotel. Our room had a king size bed and a single bed. it corresponded to the photo of the hotel. Air conditioning and flat screen TV in the room available. Parking in front of the room. Small pool area but nice .very friendly staff at the front desk. I would come back!

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear honky_tonk89 Thank yo so much for choosing to stay with us and for letting us know that you are happy to return and stay again! Your positive feedback helps us to ensure that we are on track to consistently offering a quality stay for all of our valued guests. We wish you safe and happy travels ahead and hope to see you again in the not too distant future! Kindest regards from the team at the Best Western Hospitality Inn Kalgoorlie

Clean, quiet and comfortable accommodation within walking (long) distance of the CBD, thus making it quiet. Local hotels & restaurants not far away as the dinning-room is only for breakfast. Car-parking outside the unit door means that you could be disturbed by late arrivals if you're a light-sleeper.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear Jon D Thank you for choosing to stay with us Jon D - we are pleased you enjoyed the location and comfortable accommodation - but we are sorry that you missed out on dining in our on-site restaurant which is in fact open nightly and features a stunning menu - even the locals love to dine with us! We apologise we did not clearly let you know about Katherine Station Restaurant - and hope that if you are back this way, you can join us for a great meal! Thanks again and we wish you happy travels and experiences ahead. Best regards from the team at the Best Western Hospitality Inn Kalgoorlie.

Stayed a couple of nights. Although on main street (on left as you enter town from the west) it was nice and quiet. Furniture dated but comfortable bed and good shower. Microwave helped to cook own food and keep costs down. It has a pool, which would be handy in the hot weather, which is quite common for Kalgoorlie. I would certainly stay there again.

Amanda H, Sales & Marketing Director at Best Western Hospitality Inn Kalgoorlie, responded to this review
Dear adshare We sincerely appreciate your positive review and thank you for choosing to stay with us whilst on your travels. We are so pleased you enjoyed the experience and that you plan to return in the future. Wishing you safe and happy travels ahead and thank you for your support of our BEST WESTERN locations in WA. Best regards from the team at BEST WESTERN Hospitality Inn Kalgoorlie

We chose this motel based on Trip Advisor reviews which were quite helpful. The room itself was average and could do with a make over, but it was clean and comfortable. Room had a slight musty smell which disappeared when air conditioning was turned on. Bath room was a good size and bed very comfortable. More than enough room for the 2 of us. What really made this place special was the level of service we received from all staff we came into contact with, especially the young lady who greeted us on our arrival and also served us in the restaurant. We found her very hospitable and friendly, and quite charming. She had a lovely attitude. The restaurant was very nice and the food was extremely good and reasonably priced. For breakfast we had the omelette, and boy was it an omelette. Huge and very tasty. Found it difficult to eat it all, but it was so good, there was no way I was leaving any. All in all a very enjoyable few days stay and we will definitely stay here again

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Dear ronp1954 When we read just the heading of your review - we were delighted. Our customer care and high levels of service are so vitally important to us and we are so pleased that you have recognised this and shared your views with like-minded TripAdvisor members. Thank you also for noting our cleanliness and comfortable rooms - of course imperative to our business too. We also appreciate the kind words about our restaurant. Thank you again and we do hope to welcome you back in the future for another one of those omelettes perhaps? Kind regards from the team at the BEST WESTERN Hospitality inn Kalgoorlie

Ok, bathroom is not totally up to date, the room is fresh and clean. Paint work is fine, floors clean, carpet clean, all amenities work well and is reasonably quiet. A good nights sleep on double bed, room refreshed for us the next day, we have no problems with this resort. Only thing, where is the toaster, New Years Day, no restaurant and we cannot do toast before hitting the road again.

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Hello 64Travellerone We are so pleased you enjoyed your experience and had a great night's sleep. We apologise that the restaurant was not operational that morning and it seems you were not fully briefed and our staff have been consulted regarding this oversight. We do have toasters on request and this should have been offered. We trust you enjoyed the rest of your travels and wish you a happy new year! Best regards from the team at the BEST WESTERN Hospitality Inn Kalgoorlie

Yes, this motel is a bit dated and the carpets could do with replacing, but it offers a good nights sleep in a comfortable bed. This is not located in a swish city but in the goldfields, and so you should expect the accommodation to match the location. All in all we were happy with our stay here, not luxury but value.

Dated hotel but clean and comfortable with modern tv.aircond works after hour flat out its located in bad position as beds not getting cool air,need to instal split systems.resteraunt is fair to good.

We loved the restaurant but the room was run down (see photos);even with spider webs in it. Besides being old the cleaning needs some improvement. A pity. The Best Western in Albany (same room type and price) has been great -much better.

Even though I canceled my reservation the day I booked my reservation I was still charged I believe your online booking and phone service is flawed and if this review is read I request that my money is returned to me

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Dear 705tomask I have sent you a direct message to contact me so we may work with you to resolve the situation. I look forward to hearing from you at your convenience. Best regards, Amanda

very clean and comfortable room, shower hot. Restaurant had shorter hours than advertised, we opted for the room service. (Even though room service was only available for an hour 6-7) We had surf and turf, bruschetta and garlic bread. All was very tasty, but the garlic bread was $11, bruschetta was $10.50 & the surf and turf was $42.50 each. For breakfast I ordered NATURAL yoghurt, but received vanilla yoghurt, this is definitely not the same. I ordered fruit salad, because the compote had pear in it. The fruit salad was just Apple, rockmelon, honeydew and a couple of pieces of watermelon. I wasn't very happy with breakfast.

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Dear Bernski69 We sincerely appreciate you staying with us, and we also appreciate you taking the time to review your stay. We are pleased that you enjoyed a good nights sleep, but disappointed to hear that we did not meet your expectations with regards to your meal. On the evening you dined, we did have an unusually large group booking in our restaurant and we had to limit the dining times and offer rooms service as an option for our other valued in-house guests on this occasion - we apologise for this inconvenience - our restaurant is usually open as advertised. Your feedback regarding your meal has been discussed with our team and we thank you for your input which is always helpful and taken on board. We wish you safe and happy future travels, and we do hope that you may give us another opportunity if you are in Kalgoorlie again, so we may demonstrate our usual high levels of customer care and satisfaction. Kindest regards from the team at the BEST WESTERN Hospitality Inn Kalgoorlie

Staying in a King room in this hotel means access to the most comfortable of beds. It is easily the best night's sleep I have had in a hotel. There is no road noise. The management and staff are excellent and nothing is too much trouble, opening early for breakfast or allowing us to call and order a meal just before the restaurant closes. I would thoroughly recommend this hotel.

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Hi sally o The importance of a good nights sleep is paramount when you are travelling - we understand this and ensure the highest quality commercial hotel grade bedding in all of our rooms. This combined with genuine customer care guarantees a positive, happy guest. Thank you for sharing your hints and tips and for your kind words and five star review - we sincerely appreciate you taking the time to share your experience with others. Kindest regards from the management and staff at the BEST WESTERN Hospitality Inn Geraldton

Just spent a night in a King bed room. Very clean, basic and quiet. Bathroom a tad cramped but very clean.the bed was absolutely brilliant. Could have slept all night AND next day. Best part is the friendly and helpful staff. They seem to be a big happy family. We'll be back in November. Thanks Mark and Diane.

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Hello Again msschooner We are delighted that you returned to stay again, and that you plan to return later this year - yes, we are a happy family and we welcome you into our home! So pleased you had a great sleep - our beds are of the highest quality - as we believe this to be essential to a great motel experience along with cleanliness and superbly friendly customer care and service. Thank you for highlighting that we are succeeding in our endeavours - see you in November! Best regards from the team at the BEST WESTERN Hospitality Inn.

Stayed here one night room was old and dated could do with a fresh coat of paint and new carpet. Bathroom was old with cracks in tiles and toilet was not very clean a little disappointing but ok for a night.

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Dear Danny L We were disappointed to read your review and we did not quite meet your expectations. Some of our room types are still undergoing updates, however we do ensure spacious, clean and value for money accommodation in all of our rooms along with good old fashioned customer service - we thank you for your feedback and for choosing to stay with us whilst in town and we wish you safe and happy future travels ahead. Best regards from the management & staff at the BEST WESTERN Hospitality Inn Kalgoorlie

On the main road into Kalgoorlie but no road noise . Rooms were clean comfortable Good shower ,comfy bed . very pleasant staff . Laundry no cost . Air con a little noisy. Small problem with shower during stay which was fixed very quickly. Good breakfast. A little way from the town centre but unless you want to pay heaps then this is good.

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Hello Mike F It is always an honour to receive positive feedback from a well travelled and respected TripAdvisor reviewer. We thank you so much for choosing to stay with us, and for sharing your experience, insights and hints & tips with likeminded travellers. Thanks again, and we hope to welcome back to town in the future. Best regards from the team at the BEST WESTERN Hospitality Inn Kalgoorlie

Average room, average service but it was clean - good work to the cleaning ladies. The grounds were clean and tidy and appeared well maintained. Lady at reception was less than average. Wouldn't return for the nightly rate charged. Hot breakfast was cooked really well. Reception didn't book us in for breakfast and then told to sit at a dirty table.

Amanda H, Sales & Marketing Director at BEST WESTERN Hospitality Inn Kalgoorlie, responded to this review
Hi Beeba24 We thank you for choosing to stay with us, and for your constructive feedback - we clearly did not excel in all areas and we appreciate you advising of your concerns. We are pleased that you enjoyed our cleanliness and good hearty breakfast meal - and we sincerely apologise for the less than pleasant initial service at breakfast time - this is unusual for us and we have addressed the issue with our front of house team. Thank you again, and we do hope to welcome you back in the future so we can demonstrate our usual high levels of customer care. Best regards from the management and staff at the BES WESTERN Hospitality Inn Kalgoorlie