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Best Western Plus Hotel Goldsboro, Goldsboro

4.5/5  - basé sur 248 notations.
909 N Spence Avenue, 27534-4269, Goldsboro, United States - Ver el mapa

Bienvenido al Best Western Plus® Goldsboro. Los hoteles de Goldsboro son ampliamente conocidos por su nivel de hospitalidad, pero este establecimiento ha puesto el listón muy alto con su desayuno caliente gratuito servido todas las mañanas. Encontrar un hotel que admita mascotas en Goldsboro puede resultar un ardua tarea, pero nuestro establecimiento cuenta con habitaciones aptas para mascotas y otras con acceso restringido para mascotas con el objeto de proporcionar a los huéspedes una estancia tan cómoda como sea posible. ¿Busca un hotel situado a poca distancia de la base de la Fuerza Aérea de Seymour Johnson? Nuestro hotel acoge con orgullo a aquellos que sirven a su país. Aquí encontrará una excelente ubicación junto a la salida de la autopista 70 y un fantástico acceso a los principales enclaves y atracciones de la región. Cuando busque un hotel en Goldsboro, Carolina del Norte, elija una marca de confianza. Tanto si se encuentra aquí para asistir al NC Pickle Festival como a un evento en el Teatro Paramount, merece disponer de unas amplias y apacibles habitaciones situadas a solamente unos minutos de todo. Asista al Pig in the Park Festival para disfrutar de grandes dosis de diversión en familia o al Taste of Wayne Festival para degustar los sabores locales. En este hotel exclusivamente para no fumadores de Goldsboro encontrará una acogedora habitación tras un día de vibrantes actividades. También estamos situados a poca distancia a pie de los principales restaurantes de la zona, por lo que nunca estará situado demasiado lejos de una fantástica comida. Los huéspedes en viaje de negocios que tengan previsto visitar Duke Energy se alojan de manera habitual en este hotel, mientras que los trabajadores de Cooper Standard Automotive confíanen nosotros para sus estancias prolongadas. Los viajeros por motivos médicos que tengan previsto visitar el Hospital Wayne Memorial podrán disfrutar de un cómodo y ágil acceso y los militares de servicio en la Base de la Fuerza aérea de Seymour Johnson son también huéspedes habituales de nuestro establecimiento. Nuestros huéspedes podrán disfrutar del mayor centro de negocios de la ciudad y de una lavandería a solo unos pasos del hotel. Microondas y nevera en todas las habitaciones. Gimnasio con acceso gratuito en el hotel y en instalaciones externas. El estacionamiento gratuito y la recepción de nuestro director tres noches por semana le permitirán disfrutar de una estancia verdaderamente perfecta. Con servicio de comidas las 24 horas y televisores con pantalla LCD de 32 pulgadas en todas las habitaciones, no es de extrañar que este hotel de Goldsboro sea el preferido por los viajeros frecuentes. Reserve su próxima estancia en el Best Western Plus® Goldsboro y siéntase como en casa.

Best Western Plus

Hotel Goldsboro

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 248 huéspedes
NOTA EMITIDA
Excelente
141
Muy bueno
69
Normal
18
Malo
9
Pésimo
11
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
18
De negocios De negocios
71
En familia En familia
107
En pareja En pareja
27
En solitario En solitario
9
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"No attention to detail!"

1
03/07/2018

Don't expect cleanliness or attention to detail at this hotel. We were sent to a room that wasn't ready. Icemaker on 4th floor broken and they put up a sign but never cleaned up the watery mess on the slippery floor. Housekeeping left their food in the frig then came in to get it without knocking!!! Good that my wife and i still at least partially dressed as we were getting ready to go to a wedding! Breakfast was a waiting game while the one person staff unsuccessfully tried to keep the service supplied. The hallway carpet was filthy and the entire hallway smelled strongly of cleaning agent. I won't go back and can't recommend this facility.

"good for a night"

4
24/06/2018

Have to say the staff of your hotel is one of the friendliest in the business. Everyone is most pleasant and helpful. The hotel itself needs a few repairs. Toilet would not flush properly, safely latch on door was about to fall off, large bug at bottom of stairwell - that kind of thing. But it was a good 1 night just-passing-through stay.. Would not hesitate to stay again.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Dear rdkevk, We are happy to hear that your stay was pleasant. I am sorry about the maintenance issues that you had a running into. Thank you and we hope to see you again in Goldsboro, NC! Edward J. Davis General Manager

"In town for a funeral"

4
25/05/2018

We traveled several hours for a funeral. Since I've had good experience with Best Western Plus in the past, it was my first choice when we got into town. I was disappointed right away when I couldn't get either card to work on the door, but in the end it was my own fault. I've been able to open hundreds of hotel doors before, but I was removing the card too fast for this reader (which was a little loose). Once in the room, I felt like it was an ordinary Best Western attempting to be a Plus. It just felt old and not up to par when we walked in. The commode didn't flush properly, door didn't open smoothly (Plus reader was loose), shower curtain was on backward, etc...little things. They did have an evening “meal” from 5:30 to 6:30. When we got there at 5:45, though, they were almost out of the main course. Had it not been for Sharon's pleasant demeanor, we would have been extremely disappointed. Surprisingly, the beds and pillows were very comfortable. And the breakfast was totally made enjoyable because of Tisha! Such a wonderful person! And she was always cleaning! The breakfast bar was the cleanest I've seen in a long time. So, in my opinion this would have been rated 3, but the dining staff pulled it up to 4.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Dear Valorie C, It is great to hear that you enjoyed your stay with us. Thanks for taking the time to write and post your nice review. I hope you will let us serve you here again. Thank you! Edward J. Davis General Manager

"NASTY BATHROOM, EQUALLY NASTY STAFF"

1
25/05/2018

We travel to Goldsboro several times a year to visit with family and stay at the Best Western Plus exclusively.... until now. We always have 2 adjoining rooms as my elder sister is handicappedand and it is safer for her. To insure we have this, I make reservations DIRECTLY with the hotel in Goldsboro. After a long day, it was late on the evening of May 22, 2018 when we finally made it into the hotel for some much needed rest. I was taken aback when I walked into the bathroom.... (please look at the pictures.. the very same ones I showed to the Housekeeping Manager).... the toilet was NASTY and I do mean NASTY. Given the late hour we used the bathroom in the adjoining room. Tuesday morning, 10:55 am, as we were leaving the hotel on May 23, I first asked to speak with the hotel manager only to be told he had "gone to the bank". I told the young desk clerk about the unsanitary conditions of the room and she called the head of housekeeping to come and speak with me. I am also handicapped and using a cane, was left standing at the desk for about 15 minutes before the head of housekeeping finally arrived with some papers in her hand. Never bothering to introduce herself OR call me by name, she snapped into a litany of excuses headed by "Room 204 has been offline and not suitable for occupancy for the last few weeks..." And I am somehow supposed to know this? No one said anything about it when we checked in... my crystal ball was left at home and the staff of the hotel were being disrespectful and rude because I had the audacity to complain about feces and filth left in the handicapped toilet in Room 204. The housekeeping woman then adds in a hateful tone, "Well, we gave you an extra half hour to check out!" as she turned and walked away. I was speechless! If this sounds disjointed and odd.... it was!!! No one asked for an extended check out and no one needed it. I spent the better part of the hour from 10:55 am until..... waiting for housekeeping or the absent hotel manager. It boils down to this: We were unknowingly checked into a room that was "offline for use", the bathroom was disgustingly filthy and unsanitary, and while checking out and notifying the employees of the problem, the hotel extended our check out time. This rates as one of the WORST experiences while in a national chain. The employees were disrespectful and rude and didn't care one whit! My family spends 6 or so nights per year in this hotel and we have done so for many years now. The loss of our business will not make or break this hotel and it was quite obvious the hotel staff could have cared less! THERE IS NO EXCUSE FOR THIS!!!! NEVER, EVER WILL WE STAY HERE AGAIN!!!! A hotel is supposed to be a refuge away from home where its patrons are "guests". Someone forgot to tell this to the employees of the Best Western Plus in Goldsboro NC. Mr. and Mrs. J.S. Oakley, Mrs.H.A.Boland

BestWesternHotels, Corporate at Best Western Plus Goldsboro, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Very congenial staff."

5
21/05/2018

Cedric was very helping with a last minute reservation that was unexpected. I had just taken my brother home from Duke Hospital after undergoing major surgery when he lost power. It was a major power outage. Thanks to Cedric for helping me stay calm when I was feeling so much stress.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Dear Plamina, It is great to hear that you enjoyed your stay with us. Thanks for taking the time to write and post your nice review. I hope you will let us serve you here again. Thank You! Edward J. Davis General Manager

"Surprise Visit "

5
08/05/2018

Just left the hotel after staying 5 nights. Very good experience! Rooms clean, pleasant staff and great breakfast. We will return to this hotel in the future. The morning breakfast staff really caters to their guests needs and leave you feeling ready to start your day. Only downfall was that the pool was closed during our stay. Not sure why, but if it was open we would have used it.

"Definitely a Plus"

4
03/05/2018

First time staying in a Best Western Plus, but was very impressed. Check in staff wasn't unfriendly, but not as "happy" to guests as I think they should have been. However, there was another employee there working their dinner table. Which is where local restaurants provide food (samples really) to the guests checking into the hotel. This was great because my co-worker and I had been traveling all day and in some more remote areas of the state and had not eaten lunch. When I got to my room I was impressed with the updated features and the cleanliness. I would definitely stay here again in the future.

"Fantastic place to stay in Goldsboro"

5
14/04/2018

Our family has stayed many times at the Best Western Plus, while visiting family and friends in Goldsboro. We stayed for four nights last week and once again it did not disappoint. The rooms and facilities are clean and well maintained. The front desk staff is friendly and highly accommodating. The hotel is located close to everything and there is plenty of parking.The daily breakfast is an added bonus.

"What a value"

5
03/04/2018

We've never stayed in a BW although we travel often. This place was a pleasant surprise. The staff was so friendly, the room was clean, the bed was comfortable and it was in a great location. They also had a nice selection for breakfast. Don't let the outside appearance fool you, this place is a hidden gem.

"Great place to stay!"

4
04/03/2018

From the time I arrived all of the staff was friendly and helpful. At the front desk, Ariadna excelled in making sure my sister and I (with separate reservations) were on the same floor. She was so professional and kind; I really felt welcomed. Our room was very clean and sound proof. There were some sports teams staying there also and we never heard a peep. Not a common experience. During our stay, we had a problem with our toilet and the maintenance person (didn't get his name) was there within minutes and settled the problem so efficiently and with a smile to boot! At breakfast, Towanda was there to help but courteously and quietly walked away if we didn't need her. You could tell the pride she had in her work and made sure everything was properly cleaned and all items were stocked. I only experienced one issue while at this hotel; the scented plugins in the eating area. They were overwhelming and I had to eat in my room due to strong nasal allergies. I would give it a five-star rating if this had not been an issue. One more thing, please be aware that the ceilings in the rooms are very low. I am 5'7" and my husband is 6' - if you are taller you may find the room to be confining, especially in the bathroom, we both could touch the ceiling with a flat palm. I highly recommend this hotel as a great place to stay.

"Nice digs in Goldsboro"

5
20/02/2018

I'm giving this hotel an excellent rating in that in this price range, the accommodations and hospitality were impeccable. The staff was friendly making sure we had enough to eat a breakfast which is included in your stay. Yes, it's eggs, bacon, muffins, the basics but always with a friendly face asking if we needed anything. The room was clean and tidy. Our friend left a shirt behind but the housekeeping staff picked it up and had left it at the front desk for us. Our room was close to the elevator which i'm Never a fan of due to noise but our stay was very quiet.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you very much for your awesome review of our hotel. We pride ourselves in treating all of our guests like family. We want you to feel relaxed and a little spoiled while your here. We look forward to having you stay with us again in the near future.

"Great breakfast and Excellent Service"

5
22/01/2018

The breakfast was great. The best part of breakfast besides the delicious food was Miss Tiwanda. She is in charge of taking care of all the breakfast duties. She is so welcoming and kind. She keeps the breakfast area immaculate, keeps the food filled up, and she goes out of her way to be helpful and to make sure your breakfast experience is outstanding. She is the nicest hotel employee I have ever dealt with. She is amazing, and I hope Best Western appreciates all she does. Also, the rooms were very clean, and the employees at the desk were very welcoming and efficient. My only negative is that the mattress was too hard for me, but I am sure many people like a hard mattress.

"Always Satisfied"

4
03/01/2018

We've traveled across county from the West coast to the East coast and stayed at many Best Western hotels. Their hotels have all been accommodating,clean and friendly. They also offer a $10.00 discount when you sign up with a promotion they offer. They are pet friendly BUT it depends on the location and owner of each Best Western about pets too. All in all it's a safe bet for us when we travel. I would definitely recommend.

"Great Service"

4
24/12/2017

My family and I stayed at this location for a quick holiday getaway. The hotel was clean and in a very good location. The staff was excellent very accommodating. The breakfast was very good, it was a full breakfast not just pastries. I would definitely stay here again.

"Wonderful"

3
21/12/2017

This hotel is very accommodating. Although the price is a little steeper than I'd like to pay, it will always be my home away from home when I need to go to this city to take care of business. After experiencing such a terrible time at another local hotel, I always seem to go back to this hotel. The breakfast is your typical continental breakfast, nothing too impressive, but honestly. I don't even wake up in time for breakfast, so that's not a big deal. I recommend this hotel to anyone I know who needs to go to Goldsboro. Close to everything, and across the street from Walmart. It's great!

"Pleasantly surprised"

5
29/11/2017

This was our first time to stay at a Best Western hotel. I was pleasantly surprised at the updated décor, the amenities, the staff and service. The breakfast buffet offered a wide variety of choices. The staff was extremely courteous and helpful. I will make Best Western our new go to choice for hotel stays.

"Disappointed "

1
25/11/2017

Very disappointed in arrangements and recommendations based on the outside appearance of the hotel that I gave to my parents who traveled from VA to come to North Carolina for Thanksgiving. They checked in on Wednesday night and due to having to kill several bugs, and dirty floors they checked out on Thursday morning and checked into the nearby hotel called the Town's place by Marriott. They nor I will ever recommend anyone to stay at that hotel.

BestWesternHotels, Corporate at Best Western Plus Goldsboro, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"great stay"

4
13/11/2017

it has been a long time that something wasn't wrong in a hotel but this was a great stay down to the temperature in the room. The room was clean , odorless and the hotel wasn't full of noise. I would highly recommend this hotel. Staff was courteous and helpful

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Amazing guests like yourself is what keeps us going! We thank you so much for your review and we look forward to having you back! Thank you for recommending us!

"Ryan"

1
13/11/2017

this was not good and it had roaches in the room and the heater did not work properly in the new room and our old room the heater did not smell good. I will not stay here again. I do not recommend staying here. I have stayed at other best western and they were really good but not this one.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
I am so sorry you did not enjoy your stay. We occasionally have pests try and join our wanted guests in the rooms however we have an amazing pest control company and maintenance staff that stop them dead in their tracks when we are alerted. We have 120 rooms and occasionally those little pests elude us but not for long. We do not allow them to run us over. The heaters are just now being turned on for use so with all heating systems it gives out a strange smell at first, I apologize for you experiencing that first. We do hope you will give us another try!

"family"

5
06/11/2017

The hotel is fantastic and join so the work is was nice The room s are pleasant and clean The cleaning staff were very nice Enjoy the hotel the minis to breakfast in the morning always very nice It was very nice

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you for your awesome review of our hotel. We love hearing back from our guests! We hope you come back to see us soon!

"Good hotel"

4
06/11/2017

Great location! Close to the highway with many food options. The room was comfortable nothing flashy. The staff was very friendly. The breakfast varitey was limited but it was good. The lobby area was comfortable. The rooms were quiet.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you for your great review of our hotel and its location! We are pretty lucky to be located near restaurants and stores to accommodate any of our guests needs. We hope you will return soon to visit us again!

"Funeral"

5
03/11/2017

Wonderful experience. The hotel and rooms are always clean and the staff is friendly and courteous. I love that its surrounded by a shopping center, restaurants, and gas station. Everything you can need is right there.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
It was unfortunate that you stayed with us during a difficult time, However we appreciate that you chose to stay with us. Thank you for your kind words and our thoughts and prayers are with you and your Family.

"Leisure trip"

4
23/10/2017

Nice hotel. Clean room. Free upgrade to a suite. Just wish we were staying longer than one night. Staff was helpful and friendly with answering questions. Breakfast was great. Convenient location. Will definitely stay again when in the area.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
We are so glad you enjoyed your stay with us. We look forward to having you back when you visit the area. Thank you for choosing us!

"Would stay here again !"

4
22/10/2017

First time staying at this hotel and it was mostly good. Hotel is in a good location near shopping and restaurants. Check in and check out were both good. We had a king bed suite which was two fairly large rooms and a large bathroom with big Jacuzzi tub and separate shower. Shower stall was on the small size and had mold/mildew stains in corner seams. Breakfast was okay, but the eating area was small and located right next to the front door between door and front desk.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you for your review. We are correcting the caulking issue in the shower, thank you for alerting us. The two bedroom suite is my favorite room and I am glad to hear you got to enjoy one. We do hope you will consider us again when you travel to the area in the future. Thank you very much for choosing us!

"No good!"

1
13/10/2017

I have a wedding on Friday and decided to stay with my groomsmen at a hotel so the bride and bridesmaids could stay at my house. I called best Western to reserve a room and they told me that they couldn't because I was a local!!! I called the best Western 1-800 number and was told that they don't have any restrictions on the hotel. I was able to reserve a room. When I arrived with everyone to the hotel I was told I couldn't stay because I was a local. I was lucky that one of my groomsmen was from out of town so we put the room under his name. The room was humid when we arrived and the pillows were damp. There was piss on the toilet seat and it smelled in the room. First and last time I or anyone I know will stay in that hotel!!!

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
I do apologize that you were unsatisfied with our hotel policies. We take these into careful consideration when implementing them and we must adhere to them in all cases to remain a honest business. I do hope your wedding was a success otherwise and we wish you and your bride a prosperous and blessed marriage.

"Frontdesk"

5
10/10/2017

Tracy at the front desk was polite and helpful. My room was clean and that made me really happy. I love the fact that they provide free dinner to the guest on Monday,Tuesday, and Wednesday. I will definitely continue to stay here

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you for the awesome review! We LOVE Tracey, I am so glad you were able to experience her hospitality during your stay! Our reception in the evenings is our way to give back to our wonderful guests, we are always looking for ways to give back. Without you all we can not do what we love so much. We hope you come back to visit us again!

"Visiting family"

5
10/10/2017

This is our second stay in two months and will be sure to stay again. It is quite off the interstate but close to walk to any restaurants and stores. The breakfast is hot and staff willing to help with anything needed.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
We want to let you know how much we truly appreciate you taking that extra mile to come stay with us, and choosing us for your return stay as well. We love to hear you enjoyed both of your stays as well as our convenient location! We may be a little ways from the interstate but we like to think we make up for it when you arrive and stay. We look forward to having you return and just love when we are able to create long lasting relationships with our guests.

"Clean and Comfortable"

4
29/09/2017

I had a comfortable stay: decent beds, large bathroom, full length mirrors and plenty of hangers. Soft towels and no noise issues as well. Great location near shopping, restaurants and other conveniences.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you very much for your review. We are so pleased you enjoyed your stay with us. We strive to provide the best experience to each and every guest. We want you to feel like your home while you stay here with us. I hope you come back to see us soon!

"Had to beg to be allowed to check in"

2
26/08/2017

Mobility room booked by phone for 2 people, one night. We live in the area but our house was being worked on and we could not stay in our own home that night. At check in, we were told that we could not have the room because they do not rent to locals, having had too many "issues" of people partying, etc in the past, and that all but one of the local hotels had the same policy. We were never informed of this during the reservation process. There are many good reasons to stay in a local motel (plumbing problems, paint fumes, electric rewiring, moving, a/c or heat issues, etc), and we had no place to stay unless we wanted to go 50 or more miles out of town. The manager finally made an exception after asking if we had a form or some type of verification that our house was being worked on, which we did not give him because it was not his business. He said he would "allow" us to stay because had booked a mobility room, but we still felt very unwelcome. If the hotels are having trouble with people behaving badly, those people should be dealt with. Never again, ever.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
We do apologize that your experience with our policy came at a difficult time. We do understand that the need for locals to stay in a hotel room could be do to repairs or outages in the local area and we took that into serious consideration before implementing this policy. We do appreciate our local community and open our doors fully when there is a natural disaster and work fully with the city and the state to ensure we provide the best care during those times. In order for us to maintain integrity we have chosen to implement this policy until such needs arise. In order for us to fairly implement this we must remain across the board with our decision. We did make an exception for your family due to mobility issues that would cause more stress trying to locate another hotel to stay in while your home was being repaired, and that is not what we wanted to cause you. In the future we will revisit our policy and will consider making adjustments to our policy at that time. We do appreciate you and your family for staying with us and at no time wanted you to feel otherwise. Thank you for your business.

"Comfortable and Convenient"

4
21/08/2017

This hotel is situated directly off of a main road with everything that you need. Several restaurants in walking and short driving distance. The gas station is located directly next door. The staff was friendly and helpful as well.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you for your awesome review. We love the convenience of our location and are so glad you feel the same way. Our staff strives to provide a home like experience for our guests to ease the hustle of traveling. We look forward to building lasting long term relationships with our guests and hope you will be one. Come back to see us soon!

"Family Reunion"

5
15/08/2017

Great hotel, would certainly stay again. Visited the area for a family reunion. I have no complaints, maybe a better remote but that is it. Breakfast was great, something for everyone, even the kids. Location of the hotel is excellent as well. Goldsboro is a growing area, everytime I visit, something new has been built.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you for your excellent review of our hotel. We are so excited to be apart of our growing community and as well love hosting family reunions. Our goal here is to provide a home like experience for our guests while they travel and what's better than hosting a family coming home to visit loved ones. We get excited when we see the families gathering and children playing, its what makes us do what we do so special. We hope your family chooses us again for the next reunion, our doors are always open!

"Travel nurse"

5
13/08/2017

This is my first time doing a travel nurse assignment alone, and as soon as I walked in, I was greeted with smiling faces after a very long drive. Cedric and Adriana made me feel so comfortable coming to a new town alone. Now that I have been here a week, everyone greets me, knows me and my dog by name. I feel like I am home staying here. Housekeeping has been wonderful. Towanda and Towanna have taken care of my needs quickly. I can't remember everyone's name but the entire staff, including the general manager Ross, have treated me like family. Very clean and friendly hotel. I highly recommend staying here. Thank you all so much for everything you all have done and continue to do to make my stay wonderful.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
We appreciate you allowing us to be your home away from home. Nurses are so important and to be allowed to take care of you while you are not taking care of others gives us the biggest reward of all. Thank you for allowing us to do so.

"Business stay was good"

4
26/06/2017

Other than finding a make-up pencil sharpener near the clean towels in the bathroom and a slight hole in the ceiling right above the shower, our stay was good. mostly clean, breakfast was great, service was good and amenities were nice.

"Top shelf treatment"

4
16/06/2017

When you need to focus on important business, you cannot afford distractions. This hotel had orderly and swift check in, clean and comfortable rooms, internet access, and a solid value for the money spent.

"Restroom not cleaned"

3
14/06/2017

Overall average hotel. Told staff about dirty restroom, and problem never corrected. Breakfast bar only average. This hotel needs some little more care. At one point the elevator wasn't working. Another elevator Down the hall was operational.

"Good quality hotel"

4
31/05/2017

I usually stayed at the Hampton and Holiday Inn in Goldsboro. Best Western Inn Plus is definitely pretty up there. Their Internet is pretty good. It doesn't matter when you using it, the connection and bandwidth is constant. You probably have to sign back in once every 8 or so hours. Other than that, everything is good.

"Great stay"

5
12/05/2017

I enjoyed my stay at this hotel and would stay there again in the future. The room was very nice and AC worked great. The hotel conference room area was nice, the chairs could have been more comfortable, overall it was great.

"Excellence"

5
11/05/2017

I look forward to staying again. Wonderful people and the hotel is located in a very convened place because of shopping centers and a great high way from which lead to different routs from which to travel.

"Family visit"

5
04/05/2017

Traveling down from WV to visit daughter, our stay at Best Western was excellent. We will only stay at Best Western Plus in Goldsboro NC in the future. Besides a clean room, a wonder staff, the location is great also!

"Best Western Plus, Goldsboro, the place to stay!!"

5
03/05/2017

Whenever in Goldsboro, NC I always utilize the comfort, cleanliness, price and professionalism at the Best Western Plus. The location is ideal for me to reach my family members and a Walmart plus other retail/food locations are in walking distance.

"Smelly Room!"

2
25/04/2017

Smelly room. Especially pillows and carpet! Smelly in room and outer hallway. Air conditioner on upon checkin that evening. Attended event. Returned late night. Had left air conditioner off. Went to bed right away. That's when the FUNK hit me! Pillow cases, carpet. Smell of dirty hair and skin mixed with sweat!

BestWesternHotels, Corporate at Best Western Plus Goldsboro, responded to this review
Thank you for your review and bringing these issues to our attention. We will let the hotel and housekeeping staff aware of your concerns to try and fix the situation. We hope you will stay with us again. -Best Western Hotels & Resorts

"The BEST hotel in Goldsboro, NC"

5
18/04/2017

The BEST staff in the entire city! They are friendly, courteous, and hospitable. The rooms are clean, no bugs of any kind and so worth the price. They serve dinner every Monday-Wednesday catered by various restaurants and all free of charge. Don't waste your money at any other place, stay at the BEST WESTERN PLUS!

"Friendly Staff, Clean Rooms, Good Breakfast"

4
11/04/2017

This is a very good Hotel for the cost. The staff were very friendly and helpful. They were very patient with me when I called for directions. The room was clean and neat. The breakfast had several hot and cold choices. I would highly recommend this hotel.

"Nice, Clean, Convenient"

5
10/04/2017

Perfect place for a quick night's rest. It was easy to get to. There are plenty of shopping and food close by. The Walmart is directly across the street and the mall is only a couple miles away. The rooms have been updated to the modern decor that makes everything look nice and clean.

"Great value"

4
30/03/2017

rooms are clean and comfortable. The staff are exceptionally accommodating! Only one of fitness center machines was working. Overall, great value! Also it is walking distance to restaurant and shopping if necessary.

"Excellent Motel"

5
27/03/2017

Very friendly staff, very good rooms, very good hot breakfast - they even serve complimentary dinner on Mondays, Tuesdays, and Wednesdays.Great high speed internet. I highly recommend this hotel when in Goldsboro.

"Home away from home!"

5
22/03/2017

When i am in Goldsboro for work this is the hotel i choose. I have stayed at this hotel for almost 6 years. The staff who work here are absolutely the best! They are very professional, extremely helpful, and delightfully friendly.

"Great place to spend a few days"

4
10/11/2016

Spent a few nights here - the room was large, quiet, clean and well appointed. The hotel staff was very nice. The included breakfast was quite good, and included both hot and cold items. I would stay here again.

"Nice stay"

4
31/10/2016

After several days here I am well pleased with the room and service. Staff is very friendly. They have foods and beverage in the late afternoon. Ample parking and well lit. Easy entrance in and out of parking lot.

"Clean, friendly and comfortable "

5
30/10/2016

Stayed one night. Comfortable bed (we had a king), clean room (I was a housekeeper for years at a Country Inn & Suites, so I know a clean room when I see one), good water pressure in shower. I felt like it was a great value for the $98 we paid for one night. We looked at cheaper hotels and once we arrived and saw the locations of said cheap hotels, we were both glad to have paid the extra $50 for the Best Western. Surrounded by a Sheetz, Walmart, any chain restaurant you can think of and easy highway access. Breakfast was great. Super friendly staff, good food and good coffee. Really created a great start to your morning feel. Gigi is so sweet! I was surprised the hotel room didn't have a night curtain over the window. The only curtain over the window was sheer and we were right above the pool (pool was closed for season) and a street light. My husband said it's probably best that there isn't a curtain so we didn't sleep until noon, which we could have done in those comfortable beds!

"History of double charging for your room"

1
13/10/2016

I stayed at this hotel and prepaid for my room. After checkout they charged my credit card again for no reason. When I stayed here the second time I brought to their attention to not double charge for my room. My 2nd trip was also prepaid. They did it again a second time even after I my warning not to double charge. This is criminal and I strongly suggest that you watch out if you plan on staying at this hotel. Maybe it is one incompetent person that is doing the charging. If so, they should be fired. Otherwise this is a good hotel.

Caroline J, Front Office Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Jake3138, I am terribly sorry for this inconvenience, we have identified the problem and have repeated the training process with the staff at the front desk. We appreciate your review and bringing attention to this matter. We do hope you will come back to see us again and earn your trust back. If you need any further assistance please don't hesitate to contact me. Caroline Johnson Guest Services Manager 919-751-1999 Ext 625 [email protected]

"Our Weekend in Goldsboro"

4
03/10/2016

The hotel was easy to find and convienently close to the people we were visiting. The staff were friendly and helpful, they always greeted us with a smile. The room was fairly quiet. You couldn't hear the street noise, but you could hear doors closing and the shower in the next room. The bed was comfortable. The shower stall was small but the water pressure was good. The room was very clean. The wifi connect was excellent. The buisness center was free to use. The breakfast was good and the breakfast staff was excellent.

CJohnson0508 G, Front Office Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Thomas N, I wanted to thank you for your time and your kind words regarding our staff and our property. We are so glad that you enjoyed our property and our willing to let others know. We also value your feedback, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 919-751-1999 Ext 625. We appreciate your loyalty to our brand. Sincerely, Caroline Johnson Guest Services Manager BEST WESTERN Plus Goldsboro

"immaculate"

5
27/09/2016

Best Western Plus of Goldsboro NC was exceptional in their presentation, professionalism, customer service and customer care. I highly recommend this establishment with zenith confidence that you will not leave feeling cheated or in disgust.

CJohnson0508 G, Front Office Manager at Best Western Plus Goldsboro, responded to this review
Brandon D, On behalf of the entire staff I would like to thank you for your awesome review of our hotel and staff. We value your feedback, and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 919-751-1999 Ext 625. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Caroline Johnson Guest Services Manager BEST WESTERN Plus Goldsboro

"Staff secretly booking rooms?"

2
25/08/2016

We stayed here for one night only long enough to sleep. It wasn't a pre-planned stop. We happened to check in around 1/1:30am with two young kids in tow. Check in was fairly quick and painless until we got to our assigned room. My husband and I were not able to open our room with key card given and room number right on card jacket. We went back and forth trying to open and just as we wee about to walk away to go back to reception some man opened the door and said that we had the wrong room. We definitely did not but when we went downstairs to reception the man on staff was somewhat baffled as to why we couldn't get in (he double checked room key in computer) and didn't seem shocked or overly concerned that someone was in our first assigned room. He did mention that someone on staff has been allegedly blocking off rooms for people to stay in and pocketing the cash. He booked us another room right away and walked us to the room to open for us. He was cool, calm, and collected about everything. Not sure if management is aware of this instance as I have yet to call while on vacation but I plan to. While I appreciate the quickness of the staff member getting us another room I can't help but be annoyed over the inconvenience of dealing with this at 1/1:30am with two sleepy kids. The room we got was very clean and as updated as photos appear but had a strong perfume smell which the staff member even mentioned as he opened the door. It seemed to fade after we were in the room and we were tired so we weren't going to complain. ??

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Thank you for making the effort to share your thoughts with us. We value you as a guest, and I apologize for the confusion you encountered at check in time. I appreciate you letting me know where additional training is needed. Please contact me at [email protected] if you are coming back to the area. I hope you will stay with us again so that we can demonstrate our commitment to your comfort. Sincerely, Ross Halvorson

"Never again"

3
20/08/2016

Hotel was nice enough, beds where comfortable and rooms where clean. That said the room I had on the fifth floor was so hot that my wife had to go down to a room on the first floor to get around. The staff could not fix my reservation problems using points for rooms as they couldn't get a hold of the manager for some reason. They where friendly and breakfast was good. But there are a lot of other Hotels just as good with air conditioning that works and managers who also work.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Dear Scott G, Thank you for staying with us and sharing your review. We welcome all constructive criticism, as it helps us to get better. I would like to get some further details about your stay, and attempt to gain your support back. Please contact me at [email protected] I hope you will give us the opportunity to restore your confidence the next time you are in the area. Sincerely, Ross Halvorson

"Great Stay"

4
18/08/2016

Staff was WONDERFUL!!! Made sure I had water after a hot day, had food in the lobby, and let me use a conference room for a short meeting that ended up being 4 hours without issue. Always a smile on their faces and eager to please. Rooms are clean and OK for a short stay or an inexpensive family trip.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Dear Joe P, Thanks for staying with us and posting your nice comments and good rating. I'm glad you found us to be a good value and that we met your lodging needs. I would be happy to hear what areas we could look at that would have made your experience even better. Please contact me at [email protected] if you have the time. I hope we can serve you here again. Sincerely, Ross Halvorson

"Excellent Stay"

5
17/08/2016

I would certainly stay here again. I was there for my family reunion and the hotel was full with others from 2 different family reunions. They even took a bus. When I was there before, it was the Holiday Inn....Seems they have renovated the rooms and they are quite nice. Lovely hotel and excellent staff. Breakfast was good, never as good as home but it hit the spot. The waffles, best thing on the menu.

Ross H, General Manager at Best Western Plus Goldsboro, responded to this review
Dear MzTina, Thank you for taking the time to write and submit your review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your recommendation and look forward to welcoming you back on a future visit. Sincerely, Ross Halvorson

"Three Overnight Stays"

3
15/08/2016

Me and my wife arrived a day earlier then our preregistered dates of August 12 and 13 for her 50 Year High School Reunion. The hotel manager and front desk personnel registered us for Thursday night August 11th and stated that they would confirm our dates for August 12 & 13 the next day. On Saturday, August 13th our room was assigned to two other ladies who walked into our room to find out we still occupied it. Both ladies went down to the front desk to resolve the issue and I followed along because our access cards no longer worked. The young lady at the front desk was new and not very accommodating to say the least. To put it quite bluntly rude! I stood in line, but when it came to my turn she was waiting on everyone else who would jump ahead of me. She went online and told me that me and my wife were in the system as a no show for August 12 &13 and that my wife's credit card was denied even though the same credit card she used for Thursday, August 11th cleared payment. The desk clerk called her manager to resolve the issue and told me that we could stay in the room. but we had to talk to her manager before checking out. Her manager was the very same lady we spoke with Thursday night and she was aware that we arrived a day early and reaffirmed us that our reservations for Friday and Saturday would be taken care of. Didn't happen! I talked to two other parties that were their for the same high school reunion and found out their reservations were cancelled too, but they received a check out notice in advance so they had to reregister. Needless to say, we did not receive a notice in advance and I spent close to an hour trying to get our situation resolved minutes before going to my wife's high school reunion. That was more stress than I needed. Needless to say, I am not happy about the service that was provided by the front desk and I will not recommend this hotel to anyone. Note: I will give the friendly maid service and continental breakfast food service employees and outstanding rating! They are to be commended for a job well done. There was a lot of breakfast entrees to choose from and all good in my opinion and the maid service is Johnny on the spot and very accommodating. This hotel is also in dire need of a lot of upgrades. We seen a few signs where certain things were down for maintenance. Examples: The elevator closest to the front desk was down for maintenance and the ice machine on the Third Floor was out of order. The washing machine in the laundry room could not be used, because the money change box was filled up and wouldn't take anymore change. The elevator floor buttons were quite worn too, but somewhat readable and the light lens covers were missing.

Ross H, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Bradford L L, We take great pride in our staff and apologize that your experience didn't reflect our dedication to providing excellent guest service. I have spoken with the front desk agents who handled your check in, and provided additional training on managing group reservations. Our goal is to provide exceptional service on every occasion, and I hope you will give us the opportunity to restore your confidence. Your support is important to us, and after reading your review, we have since fixed the front elevator, ice machine and guests laundry machine. Again, I apologize for your subpar experience at our hotel and would like to speak with you further about how we can make it right. Please email me at [email protected] at your earliest convenience. Sincerely, Ross Halvorson

"Very Upset"

1
12/08/2016

Came her to stay for our Anniversary, only to be told we are not getting the room I booked and apparently there is nothing they can do tonight. What a way to start a Anniversary. Thanks Best Western ??

"CHECK YOUR BILL"

1
20/07/2016

My wife and I neither one smoke, yet after we checked out we were charged a $250 "Smoking Fee". I called several times and management never returned my calls. Staff eventually started hanging up on me. Filed a complaint with the Best Western Corporate Headquarters, hopefully they can intervene.

"Thumbs up"

5
19/07/2016

Good location and quality service. Friendly and helpful staff. Reasonable price. Highly recommended for overnight stay and family reunions. Numerous restaurants in close vicinity by car. Across street from WalMart and Sam's.

"Reliable"

3
11/07/2016

After 2 failed room assignments, the 3rd was in good order. I usually stay at this hotel when in Goldsboro (couple times a year) and find that the stay itself is amenable. Breakfast and wifi are the amenities I look for and they offer a good choice of food and the wifi is good. This last trip was clouded by two room assignments that led to rooms that were apparently not ready for occupancy. Other than that, my stay was pleasant. I do recommend this hotel for anyone traveling to Goldsboro on business or pleasure.

"Best hotel"

5
28/06/2016

We will always consider a Best Western Plus after our stay in Goldsboro, NC. Very pleasant, has everything you need. The most comfortable bed ever. Very friendly, clean and felt at home. There was a nice pool that was outside which was great since it was hot. The breakfast was as good as if it had been a restaurant. The select was good and it wasn't the same very day. There was staff there to assist if you needed. Very good food. They had coffee 24/7 which was wonderful as my husband is a big coffee drinker. The bedding and towels were very clean and fresh. The internet was easy to connect to and fast as what we had at home. Just an overall wonderful stay. Will certainly tell others about this hotel and will use when we return to NC.

"Conveniently Located"

3
28/06/2016

The room itself was okay. The hallways and elevators were very hot, didn't seem like there was any a/c in the hallways. The hotel is in a good location for getting around Goldsboro. Applebee's is right next door so you can walk over. Gas station on the other side of the hotel and good price on the gas. Walmart and Dollar Tree right across the street. The breakfast was okay. Besides the usual waffle iron, you could also make pancakes. The pancakes were a little rubbery, but I only had them once (we stayed 4 nights) so don't know if they are always that way. The waffles were good, and I liked that the waffle iron had a "countdown" on it so you knew how much time was left.

"Very Nice Staff"

5
28/06/2016

I have stayed at this hotel several times since my family lives in Goldsboro, NC. The staff here is always friendly and smiling. The breakfast is really good. They have eggs, biscuits and waffles. The pool is clean and has plenty of chairs.

"Very nice"

5
20/06/2016

We stayed here for a weekend wedding event. The hotel is conviently located to many places to dine, fuel stops and a Walmart Superstore is right across the street! The rooms are large, clean and quiet, and the king bed was the best sleep I've had in many months. The price is below what I have normally seen. I highly advise anyone traveling to Goldsboro to give this hotel a first look.

"Business Trip"

5
08/06/2016

Over all my stay was very suprising the was the stafff and hotel experience would rate the at least a 9 for overall place to stay in Goldboro NC.I will be checking on my next travel destination to see if they have a Best Western Plus in the area.

"Susan M "Best Place Ever""

5
06/06/2016

Our family came to Goldsboro for Mud Bash @ Busco Beach back in May and I wanted to take the time to express our gratitude to the staff for there help.When we pulled in the parking lot my husband rearend gave way on his truck.We were due to stay the weekend but cancelled the second night when we arrived without any problems.The next day we were in the parking lot all day.The staff from the night before as well as daytime checked on us.They went above and beyond to the point of offering us bottled water.Everyone there was awesome.Would like to take a shout out to Auto Zone there in Goldsboro as well. They were very helpful.Thanks again for taking a bad time to a more pleasant and bearable time.

Erin W, Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear jsnmple, Thank you very much for sharing your comments about your visit with us. You, and guests like you, make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. We really appreciate your compliments and look forward to serving you and your family here many more times. Sincerely, Erin Wilmot

"Please coach your front desk staff!"

2
01/06/2016

I called two times previously to check on my reservation. The last call I made was to let the front desk know that I would be arriving a lot sooner than noted on the reservation. We arrived around 05/27/2016 @ 730 pm. The parking lot was very busy but, clean for a rainy day. I went to the front desk and the stated to the young lady that I needed to check. I gave her my ID and credit card. She never asked my name or confirmed anything about my reservation before she swiped my card ( very nonchalant attitude). The amenities were not explained nor was I given directions to my room (406). I had just enough to cover my total stay that I was given online. She stated that my card declined and asked if I wanted t use another one ( still never confirming my visit). I had to step aside and call my credit card company which took 20 minutes. My card company stated that they were running my card for more than my balance was. The front desk agents never told me there would be a 20.00 fee for incidentals. If I had been given that information the two times I called and at check in there would not have been a problem. I would have told the agent to run two separate cards. We had a five hour drive, in the rain with small children. This was unacceptable! She then stated "Well you booked online that's why" with another company. So if I book online I get substandard treatment? On a good note the housekeeping staff were friendly and nice. I received towels and service in a timely manner. There was also a gentleman on the evening shift who made sure we had towels etc. for our room. He was very nice as well. If I visit my hometown again this will not be my last choice unfortunately.

Erin W, Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Deneshea, Thank you for taking the time to write and submit a review of our hotel. I am sorry you were unhappy with us during your stay. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and apologize that this was not the case with you. We appreciate all guest feedback and use it to improve our operation. I hope you will give us another chance to regain your trust the next time you are here. Sincerely, Erin Wilmot

"A place to relax"

4
30/05/2016

Was in town for the Junior College World Series and needed a room to rest after some long hours at the field. The hotel was located in a nice area-close to shopping, restaurants, and the main highway. The hotel was quite, and had a decent breakfast option (severed everyday). Would definitely stay here again- if we find ourselves in town!

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Casey D, Thanks for staying with us and posting your review. As they say in the hotel business - "It's Location, Location, Location!!!" and I'm glad you like ours. I hope we can serve you here again. Sincerely, Erin Wilmot

"Nice place"

4
24/05/2016

This is a fairly comfortable and nice hotel. Stayed here for a disc golf tournament, and the place is right on point. Clean place, nice and friendly staff, and a decent breakfast in the morning also. It appears that the whole building was recently updated. Beds were very comfortable - I have trouble with this at a lot of places - but these beds were great, which was a nice surprise. I'll be back to this hotel next time I'm in goldsboro.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Justin B, Thank you very much for your loyalty to the Best Western family of hotels, and for taking the time to write and post your detailed review of our hotel. I'm glad you know you can count on us for excellent service and clean and comfortable stay. I hope we can welcome you back and serve you here again soon! Sincerely, Erin Wilmot

"Great staff!"

5
03/05/2016

Visited here with a group of high school students traveling for competition. The staff greeted us with a special welcome, went out their way to meet specific needs (with a smile!), and kept our rooms very clean. Couldn't have been better! Aaron at the front desk in the evening and Miss Ann at breakfast were the best!

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear homeschoolmom2015, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Erin Wilmot

"Awesome Staff and Locations"

5
28/04/2016

Recently held an all day continuing education class. Really really appreciate the staff support, from the breakfast staff to the front desk - especially Tericka! Finding folks in place before 7 am isn't easy!

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Venita P, Thanks for choosing our hotel for your recent continuing education class. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the team who contributed to your stay. I hope we can serve you here again. Sincerely, Erin Wilmot

"Return Customer"

5
27/04/2016

I have stayed at this establishment several time over the past year. I have been treated very well by all the staff. Especially Tyshera at the front desk at arrival. She is always smiling and laughing and a pleasure to deal with. I will continue to come back in the future. Thank you for having good people with great personalities. It makes the difference between looking forward to being in a hotel or dreading it.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear eash2016, It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are very proud of our people and Tyshera has asked me to pass on her personal thanks for picking her out as performing so well. I hope you will be our guest again soon! Sincerely, Erin Wilmot

"good place to stay"

5
23/04/2016

The hotel was great ,nice beds clean rooms . Very polite staff,Several resturents close by,managers event was great .My wife and I will be back,have friends in the area.Would recommend this to anybody as a great place to stay..

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear james b, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time and were able to relax and get a good night's rest while you were here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Erin Wilmot

"Trip to Goldsboro NC"

4
21/04/2016

The place was clean, staff friendly, good location were you can see friends and family. We found the hotel good for the price and would return. My wife was looking forward to the pool bit it was closed but it was fine the same.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Mcdowell A., Thanks for staying with us and sharing your remarks. We value all guest feedback, and it's especially gratifying when it is as positive as yours. I'm sorry about the pool not being open yet. Please accept my apologies and I hope you will be able to stay with us again so you and your family can relax and enjoy here. Sincerely, Erin Wilmot

"great Place to stay"

5
14/04/2016

Friendly and knowledgeable staff. Clean rooms and excellent chance of restaurants nearby. Great place to stay.lots to do in the area. Would definitely staff there again or other Best Western Plus hotels.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Barbara M., Thank you for staying with us and posting your comments. I'm glad you are happy with what and how we do things here and really appreciate your recognition of jobs well done by our team. I hope we can serve you here again! Sincerely, Erin Wilmot

"Kind and Hospitable"

4
23/03/2016

Staff was kind, sharp and aimed to please through the stay. We were there on a business trip Bed was comfortable. Breakfast was good. Room and halls were clean. The outside area and landscaping was clean, well-lighted and you felt safe.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Buffy P., Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Erin Wilmot

"Customer service"

5
23/03/2016

Tyshera and Erica they have great customer service and they are very polite this is the best hotel that I've been to in everything is great and I work with or narenco and we travel a lot to different hotels. Anything I ask for have it damn awesome to amazing women if y'all keep them here at this hotel or people will always come here I love to Best Western Plus in Goldsboro I gave them 10 Stars they is the best

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Marcus D., It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are pleased to see that you enjoyed every aspect of the experience here. Erica and Tyshera have asked me to pass on their personal thanks for picking them out as performing so well. I hope you will be our guest again soon! Sincerely, Erin Wilmot

"Nice hotel: very clean, good location, great customer service at front desk"

4
18/03/2016

We echo others who have complimented the front desk personnel: they are above and beyond what you would normally encounter in a hotel in a smallish city. The rooms were very clean and well stocked with bath amenities. What we didn't like was a huge Jacuzzi tub smack in the corner/side of the bedroom! Very odd. Breakfast was quite good, with lots of choices and plenty of room for all to eat.

KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Grice-Fearing, Thank you for your kind comments about our staff at the hotel. We strive to offer exceptional service and are pleased that our guests notice. Not all rooms have the hot tub in the room, in fact most do not. There may have not been any other rooms of the type you requested at the time of check-in except for ones with hot tubs. Glad that you otherwise enjoyed your stay!

"very pleasant stay for business travel"

5
15/03/2016

From Barbara at check in, this experience is the best I have ever had while traveling for work. Barbara was kind, efficient and ever gave me a cool bottle of water after a hot afternoon of driving. She asked me questions that helped her provide me with just the right room. The room was clean and looked like it had been recently remodeled. The bed was as comfortable as mine at home. Breakfast attendant was delightful, helpful and friendly. The choices for breakfast were plentiful, and the breakfast station was spotless. I will definitely stay here again.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Kelly D., Thank you for taking the time to write and submit your review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. Barbara has asked me to pass on her personal thanks for picking her out as performing so well. We really appreciate your recommendation and look forward to welcoming you back on a future visit. Sincerely, Erin Wilmot

"Great"

5
13/03/2016

Great place to stay, makes you feel at home. Great for family's, Business, friends, couples or for a solo stay. Great and friendly staff. Helpful and doing what ever they can to make your stay joyful.

Beth R, Operations Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Thank you for taking the time to review our hotel. The team and I are glad you enjoyed your stay with us and look forward to hosting you again in the future.

"Wonderful experience"

5
10/03/2016

The staff was so kind and thoughtful. The room was updated and very clean. The hot water is HOT, so be careful. Overall a very great experience. I slept so well. Apparently, I have to use 200 characters but I don't know what else to say, so I'll just say this.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Iris C., Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. I hope we can serve you here again. Sincerely, Erin Wilmot

"Hospitality great/Room had issues"

4
29/02/2016

The overall hospitality during our stay was wonderful. The staff provided the charm and warmth you would expect from NC. The room was clean and provided enough room to move around in comfort. The continental breakfast menu varied daily and Jennie ( staff member) was a delight. She was very personable and her smile greeted everyone. As an added note, this establishment also provides dinner Monday - Wednesday nights. The only issue with this stay was about the room on the first night. The phone and coffee maker did not work at all. The hair dryer had been ripped off the wall and hastily put back in place. The last item of oddity was the small washcloth bar that fell into the tub when the clip failed to hold it in place. However, a discount and change of room was provided for the end of the stay. Overall, would I stay here again? Yes. It is centrally located and the staff was great. Thanks for rescuing the hat!!!

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Thorns, Thanks for staying with us and posting your candid comments. We value specific and timely feedback from our guests, and I will share your review with our team. We will review our procedures and revise them if necessary so we can improve our guest experience. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope you will continue to let us know how we are doing during your future visits. Sincerely, Erin Wilmot

"Not the Best Western from yesteryears"

4
23/02/2016

I was hesitant staying at a BW, but this property was better than I expected. My only issue was the hot water in room 102. The temperature kept increasing and deceasing, without touching the shower faucet. It's an accessible room; first room from the front desk. I'm not sure if that had anything to do with temperature or not, but I would hate for someone to be scald while taking a shower. Other than that, I enjoyed my stay at this property. Our service men and women were guests too, so I knew I had chosen the right property. It's in a great location too.

Erin W, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Charnette B, Thanks so much for sharing your nice comments about your recent stay with us. I'm glad we met your expectations and that you found us to be a good value. Thank you for letting us know about the temperature of the water. I hope you will be our guest again soon! Sincerely, Erin Wilmot

"Compassionate Assistance Precisely When I Needed It"

4
17/02/2016

Last Wednesday, February 10, 2016, I was working with other family members to secure a number of rooms for Friday night at a nice hotel located in close proximity to my sister. We were, as a family, trying to make lodging arrangements for several of us who would be coming to Goldsboro, NC, for my nephew's funeral services. We were all devastated and in a bit of shock due to the sudden and tragic death of our loved one. However, just as He always does, God intervened and made sure that the lady who took my call could not have been more kind or more compassionate toward our circumstances. Her name was Barbara. Right away she expressed her condolences for my family because she was already aware of the details of this horrible accident. Hearing her kind words and knowing that I did not have to explain what had happened to yet another person was comforting within itself. However, she went a step further in an effort to take care of us in this time of sadness by making me aware of the Hotel's bereavement rate. That night, Barbara was an absolute angel. She is to be commended for how she helped my family that night. Barbara, I want to thank you again. May God Always Bless and Keep You. Anne, from West Virginia

"One to the Better Goldsboro Hotels"

4
15/02/2016

Generally I like this place, as we've stayed here twice before. I was pleased that they let us check in early, but I also had two issues. The hotel was almost empty, so I can't imagine why they put us right next to the elevator. That was a bit annoying. And the fitness room has no mats on which to stretch or do crunches. Otherwise it was fine. Front desk staff was nice. Very clean rooms with nice decor. Breakfast was ok except for the croissants. (Not airy or buttery in any way, as they should be.) It was great to be able to drop my son at his swim meet for warmup, then come back an hour later when the meet started.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Mooth, Thank you for taking the time to share your comments about our hotel. I know traveling can be stressful and disruptive and I'm glad you were able to relax and enjoy yourself while you were here. Thank you for sharing your concerns as well. We will make sure to address these issues so we can make sure you continue to enjoy your visits with us in the future I hope you will let us serve you here again. Sincerely, Beth Rose General Manager

"Good Stay. Has Social Hour "

4
03/02/2016

Good Stay Staff professional Good personalities Room clean. Quiet Hot shower. Bed comfortable. Pillows good. Breakfast is a basic Best western breakfast nothing fancy. Got it real late so couldn't enjoy their social hour. I'll have to make it back to enjoy it.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear K9sniffer, Thank you very much for sharing your recent experience with our hotel. I'm glad we were able to accommodate you, and that you were happy with the service and accommodations we provide. We really appreciate your loyalty to the Best Western brand and hope we can serve you here again. Sincerely, Beth Rose General Manager

"visit sick relative in Goldsboro"

5
30/01/2016

I have stayed in hundreds of motels. The staff at this Best Western is the nicest and friendliest staff of people I have ever met at a motel ( or any other business for that matter).. Everyone was so kind - way beyond just "putting on a face". They are genuinely wonderful people. The facility is great - the rooms are very comfortable and clean - they have a very good breakfast and they even have complimentary dinner for guests 3 nights a week. Wifi was good and fast. Everything about this place is top notch.

Beth R, Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Carl D. It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are pleased to see that you enjoyed every aspect of the experience here and The whole team has asked me to pass on their personal thanks . I hope you will be our guest again. Sincerely, Beth Rose General Manager

"Visit with family"

4
10/01/2016

Book this hotel for the proximity to our son's home. The place was clean and staff friendly. Free breakfast was ok, what you would expect. Only one staff was not as helpful as she should have been. Seemed exasperated to get up ftom watching tv but everyone else very friendly and helpful. I had my dog with me so we didn't get a great room ( next to the elevator ) but again I expected this. In would definitely stay here again.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Lauren G, Thank you for taking the time to share your comments about our hotel. I know traveling can be stressful and disruptive and I'm glad you were able to relax and enjoy yourself while you were here. I hope you will let us serve you here again. Sincerely, Beth Rose General Manager

"Quick stop overnight"

4
06/01/2016

Stopped here with my family on our most recent trip from Fl to NY. Found a great deal on hotels.com. It was about a 20 min drive from I95 but was well worth it. Upon check in we were given a room that would better suit our family of 5. Large 2 room suite with king bed and pull out sofa, as well as a huge jacuzzi tub in the bathroom (which we did not use). The room also had a refrigerator and microwave. Spacious, clean and very comfortable. Breakfast was provided and we were very much accommodated despite our late arrival to the breakfast area. I will surely remember this hotel for our next drive on the east coast.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Tina 1952, Thanks for choosing our hotel for your recent stay here in Goldsboro NC. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the team who contributed to your stay. I hope we can serve you here again. Sincerely, Beth Rose General Manager

"Great last minute decision!"

5
06/01/2016

We chose to stop because our timing on arrival at our son's house was off (3am!). I called the hotel due to concerns about our late check in time (after 11pm) and was told to come on in, they had several open rooms. We were greeted by friendly staff, given a lower rate than what I was shown on Hotels.com, and were in bed faster than I imagined! The staff in the morning were wonderful; the lady working the continental breakfast was extremely charming, and the desk rep. gave me a couple of bandaids when I skinned my knuckle loading up our luggage after we checked out. Our room was very clean, larger than our hotel of comparable price in Hershey PA (half again the size actually); the hotel was quiet; plenty of hot water; comfortable beds. We would stay there again any time!

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Irish G We are all so please to see that you enjoyed every aspect of the experience here and our whole staff has asked me to pass on their personal thanks for the positive comments. They are much appreciated! We look forward to seeing you on your next visit!. Sincerely, Beth Rose

"November Business Trip to North Carolina"

5
14/12/2015

Upon checking in, we found a number of cleaning issues that caused us to request assistance. The front desk representative was named Barbara, and she was very professional, empathic, and courteous. She, not only corrected the issue but she consistently worked to ensure we were overall pleased with the accommodations. I have never experienced such an outstanding level of professional customer service that I would recommend and use this hotel over all others.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Tony2Kool, It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are very proud of our people and Barbara has asked me to pass on her personal thanks for picking her out as performing so well. I hope you will be our guest again. Sincerely, Beth Rose

"Goldsboro business trip"

4
14/12/2015

The Best Western Plus stay was pleasant. My only issue was the phone did not work and I did not let the staff know but I should have. The room, staff, and property was in great shape otherwise. I had a room with a Jacuzzi and after my workout that was nice. If/when I return to Goldsboro I will stay in this hotel.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Thomas M. Thank you for taking the time to share your comments about our hotel. I know traveling can be stressful and disruptive and I'm glad you were able to relax and enjoy yourself while you were here. I hope you will let us serve you here again Sincerely, Beth Rose General Manager

"Busniess"

4
14/12/2015

This was a great Hotel to stay the staff were friendly and were very helpful in trying to make my stay pleasant. Anyone looking for a great place to stay should consider the Best Western Plus Goldsboro NC on Spence Ave. Great place.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Douglas B. Thanks for staying with us and posting your nice comments and 4 star rating. I'm glad you found us to be a good value and that we met your lodging needs. I hope we can serve you here again. Sincerely, Beth Rose General Manager

"Convenient, Quiet, Comfortable, Economical"

5
08/12/2015

If you are are traveling to Goldsboro, NC (or nearby), The Best Western Plus is the best place to stay. It is conviently located to many places to dine, fuel stops and a Walmart Superstore is right across the street! The rooms are large (for a hotel), neat and clean and quiet, and the king bed was the best sleep I've had in many months. The staff is extremely friendly (from the GM to the front desk to the houskeeping staff) and the complimentary full breakfast is one of the best I've had in the many years I have been on the road. The price is below what I have normally seen. I highly advise anyone travelling to Goldsboro to give this hotel a first look.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear dmbornes, We are all so pleased to see that you enjoyed every aspect of the experience here and our whole staff has asked me to pass on their personal thanks for the positive comments. They are much appreciated! We look forward to seeing you on your next visit!. Sincerely, Beth Rose General Manager

"Mud riding"

4
01/12/2015

Was a nice place to stay and close to area for mud riding. Very nice and clean rooms. Was kinda a late check-in and staff was there to help. Walking distance to eateries. Super comfy beds. Would recommend for anyone staying in the Goldsboro, NC area.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Ivan W. It was an absolute pleasure to read your recent review of our resort and we thank you for taking the time to complete it. We are so thrilled you enjoyed your stay! Sincerely, Beth Rose

"Normal stay"

4
30/11/2015

Aside from one of the cleaning staff entering my room without knocking or announcing themselves, the stay was very good. The rooms are very updated, the staff is very nice. Breakfast is...about what you would expect for a complimentary breakfast. I'm vegetarian though, so I automatically know to bring my own protein products.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Iris C. Thanks for coming back and posting comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and value your feedback. We appreciate your input which is used when we evaluate our delivery of the guest experience. I hope you will let us serve you here again.\\ Sincerely, Beth Rose General Manager

"Birthday Sleepover"

5
30/11/2015

This place was awesome. I planned a surprise sleepover for my daughter at the Best West Plus on Spence Ave in Goldsboro NC. When we entered the suite, it was so pleasant, beautiful, and clean. Not only that, but the table was decorated with candy and a letter to my daughter wishing her a happy birthday. Tericka(hotel staff) assisted me in the planning process and she is amazing. She made sure that I had everything I needed. She was very helpful and friendly. And she also had goody bags packed for my guests when they left. This was a wonderful experience.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are pleased to see that you enjoyed every aspect of the experience here and Tericka has asked me to pass on his personal thanks for picking her out as performing so well. I hope you will be our guest again. Sincerely, Beth A. Rose General Manager

"Grea Stay!!"

5
29/11/2015

The host (Tyshera) was great and friendly, and helped with all questions. The breakfast is great and the lady I forget her name is so kind, and nice. I love thats it's a pet friendly place and I always come just to get away or enjoy a peaceful place that I can collect some thoughts and still bring m babies. Thanks

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Destiney W, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again! Sincerely, Beth Rose General Manager

"Birthday Party/Sleep over for Age 10&11 yr old Girls and Moms"

5
28/11/2015

Our stay at Best Western Plus was very enjoyable. We had a sleep over for age 10 and 11 year old girls with 3 parents. The Adults had as much fun as the kids. The Hotel staff left a Birth wish signed by staff on the table, Snacks decorated the table in living room area.The girls were also given treat bags provided by the Hotel with an Apple water and A Granola bar. That was so nice. I couldn't wait to tell my co-workers with girls that age to use Best western for their functions.. Wonderful experience. Thank you..

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Cynthia G, Thanks for coming back and posting comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and value your feedback. We appreciate your input which is used when we evaluate our delivery of the guest experience. I hope you will let us serve you here again. Sincerely, Beth Rose General Manager

"Wonderful stay!"

5
27/11/2015

This was the most wonderful stay I have had at a hotel EVER! The room was clean and the staff was professional and pleasant. The breakfast was extremely good and the breakfast area was clean. I can't say enough about this hotel, and I will recommend to my friends and family to stay at this hotel!

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Michele L, We are very proud of the team, the product and services we have to offer here and it is fantastic to see how much our guests appreciate it. This is especially the case, when reviewed by someone who is also in our industry. I know from experience that visiting hotels on holiday can be a little like what the British call a Busmans holiday, and I continually compare my place of work with that of which I am visiting and never truly relax. Thank you again for your nice comments. I wil lbe sure to share with our team. Sincerely, Beth Rose General Manager

"Best for last"

5
24/11/2015

When we checked in after hours, I started to leave. Receptionist was not pleasant. Next morning, everybody made up for it. I am glad I stayed. I am so glad we stayed. Love the staff! From breakfast with Lonnie, bill correction with Caroline to heart warming conversation with Tericka! Oh, I forgot the housekeeping! Wonderful! When in town, we will be here!

"excellent service"

5
22/11/2015

Front desk were very welcoming and very helpful helped me out with local bars great restaurants and also warm cookies. Caroline and Barbra made it feel like I was home. I will be making the best western plus my number one pick from here on out thank u all for such a great experience

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear krystalsauls2015, We are all so please to see that you enjoyed every aspect of the experience here and our whole staff has asked me to pass on their personal thanks for the positive comments. They are much appreciated! We look forward to seeing you on your next visit!. Sincerely, Beth Rose, General Manager

"Best Western Plus-Goldsboro NC"

5
21/11/2015

We would highly recommend staying at this hotel if anyone is in the Goldsboro area. Very friendly staff !!! The room was very clean and well maintained. The breakfast had everything a hungry guest could possibly want to eat. Again, I can not emphasize enough...the friendliness of the entire staff.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear 648kenneth, It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are pleased to see that you enjoyed every aspect of the experience here and Seymour has asked me to pass on his personal thanks for picking him out as performing so well. I hope you will be our guest again. Sincerely, Beth Rose General Manager

"Overpriced market, but reasonable here"

4
17/11/2015

Found relative best price through Trip Advisor. The lodging market is overpriced in Goldsboro, and, as a result, I have stayed in Wilson or Smithfield in the past. Good location, close to retail and several restaurants. Breakfast selections are adequate. Very friendly staff, especially housekeeping. Clean and surprisingly quiet despite being directly beside a Sheetz store. Would have been a great stay if not for the question about value.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Jed48078, Thank you very much for sharing comments about your recent stay with us. I'm glad you were happy with the service and accommodations we provide and really appreciate your recognition of jobs well done by our team. Your recommendation means a great deal to us and I hope we can serve you here again. Best Regards, Beth Rose General Manager

"Exceptional Service, Goldsboro, North Carolina"

5
17/11/2015

Very grateful to the staff at Best Western for all your help in making me comfortable in my stay there recently. Special recognition to Tyshera and Tericka for making me feel at home during this grievous time, of the death of my friend. Thanks to Carol Simmons for the her words of condolence, prior to attending my friend's funeral. I will most definitely recommend this hotel to my family and friends. Earline Ward Concord, North Carolina

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear earline33 Thanks for choosing our hotel for your recent stay here in Goldsboro NC. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the team who contributed to your stay. I hope we can serve you here again. Sincerely, Beth Rose General Manager

"Great value"

5
02/11/2015

We chose this hotel as we were traveling with our Scottish Terrier, and this hotel has pet-friendly rooms. It was very affordable and clean. No complaints, other than I wish I had time to take advantage of the fitness center, which looked totally adequate.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Donnahue42, Thank you very much for sharing your comments about your visit with us. You, and guests like you, make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. We really appreciate your compliments and look forward to serving you and your family here many more times. Sincerely, Beth Rose General Manager

"Nicest ever"

5
31/10/2015

We stayed for four days while we visited our young adult children. The kids ended up visiting at the hotel whenever they weren't working. The staff was so kind and accommodating!! The room was perfectly clean and well-appointed. The breakfasts every morning were hot and freshly prepared with lots of variety. Coffee is available 24/7. The breakfast ladies are the best! Special love to Ms Ann. Def recommend.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Jennifer D, We are all so please to see that you enjoyed every aspect of the experience here and our whole staff has asked me to pass on their personal thanks for the positive comments. They are much appreciated! We look forward to seeing you on your next visit!. Sincerely, Beth Rose General Manager

"Football game & ECU"

5
26/10/2015

We stayed here due to everything being booked in Greenville and it saved us 50/60.00 as well. The room was good as always every time we have ever stayed at Best Western. The breakfast was great! Had a variety of foods and everything was super clean!! The staff was very helpful too Will be back again!

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Barbara B. Thanks for choosing us and posting comments about your recent stay.. We endeavor to give all our guests excellent service and accommodations and value your feedback. We appreciate your input which is used when we evaluate our delivery of the guest experience. I hope you will let us serve you here again.

"Great"

5
22/10/2015

room was very clean and the staff was very friendly and great. they just renovated the hotel and it looks great.A hotel like this makes Goldsboro look good. i recommend anyone who is coming to wayen county to stay here.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Joshua M. We are all so please to see that you enjoyed every aspect of the experience here and our whole staff has asked me to pass on their personal thanks for the positive comments. They are much appreciated! We look forward to seeing you on your next visit!.

"Great Stay but no COFFEE?"

4
20/10/2015

Recently renovated, clean and well kept. Beds and linen were very comfortable and clean. Well organized and friendly staff. Breakfast was average but fine, except they had no coffee! . They were busy the night before and were behind in getting rooms cleaned but accommodated us very quickly. I would stay here again.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Craig, Thanks for choosing our hotel for your recent stay here in Goldsboro NC. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the team who contributed to your stay. I hope we can serve you here again.

"Wonderful stay, great staff!"

5
16/10/2015

Just finished a very pleasant stay here. Room was clean, free breakfast was more than sufficient, and the hotel staff was extremely friendly and helpful. Now, what should make this run of the mill review slightly more noteworthy is that I am one of nearly 100 people making up a military unit, that occupied over 50 rooms last night at this property. For a hotel to be able to house a group of this size, without even a single complaint or concern, and to be as friendly and accommodating as it was, is no small feat. Highly recommended.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear AWHITEMOUSE, Thanks for staying with us and posting your review and 5 star rating. Satisfying road warriors like yourself is one of the many things we find both challenging and enjoyable. Because you spend so much time away from home, we are very pleased to hear that you were happy with what and how we do things here, and really appreciate your compliments and recognition of jobs well done by our team. I hope we can welcome you back and serve you here again.

"great place"

5
29/09/2015

I always stay here every time I am around Goldsboro, even if I have to drive out of the way. i always enjoy the 5 to 7 snack and beer. Baby back ribs from Applebees last time. the breakfast is always good as well.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
It is great to hear that you enjoyed your stay with us. Thanks for taking the time to write and post your nice review. I hope you will let us serve you here again! Sincerely, Beth Rose

"Great Stay"

5
28/09/2015

I'm here often for business. The staff is genuinely friendly; the morning crew eagerly greet me as I head to work at the local Air Force base. The atmosphere is positive and and welcoming as I return from work in the afternoons to a clean room with fresh linens. Free food is a plus and the living conditions are surprisingly exceptional for the rate. Of course, I get a discount anyway. I usually don't have a say when i'm staying in town for work, but it's a relief to know when i'll be posted up here. As a plus, it's conveniently close to the highway, Walmart, Sheetz, Dominos, and Applebee's when hunger sets in after a long day. One polite employee, Tyshera, is quite knowledgeable of information about the local sights and sounds. I'd give the place three thumbs up, but I only have two hands. So there's that. :)

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Thank you very much for taking the time to fill out your guest experience , and for writing and posting your review about your stay with us. Since the review was quite detailed, we're happy to learn that you were able to relax and enjoy yourself here. We value your business and hope we can serve you here again. Please feel free to contact me via [email protected] if there is anything further you'd like to discuss.

"Visit"

4
28/09/2015

Reservations not correct but clerk remedied the issue. Painted back sidewalk was wet and slick. Trees in the back had spiders hanging. Rooms were nice, spacious; bed extremely comfortable; HOT water; plenty of towels. Told could not bring pets into front lobby, but some did.

Beth R, General Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Thank you for completing the detailed guest survey you received after departing our hotel. I am truly sorry that we did not deliver the excellent guest experience we are known for and offer my apologies for the frustration, inconvenience and disappointment we caused. I want you to know that we take it very seriously when we learn that a guest is unhappy with us for any reason. A member of our management team will be in touch with you shortly to discuss this further with you personally and hopefully regain your confidence. Please contact me via [email protected] at your convenience if you would like to discuss this further.

"Good Overnight Stay"

3
22/09/2015

Room was clean and the bed was comfortable. Breakfast was good. I was there on a Saturday night and it was reasonably quiet even though it was in a retail area situated across the road from a Walmart. I would stay there again.

KenJacobs, Guest Relations Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear Nittanymama, Thank you for choosing to stay with us and I am happy that the location was convenient for your needs. We look forward to having you stay again!

"Favorite place to stay when I'm visiting my Home away from Home"

5
15/09/2015

I always try to stay here when we visit relatives. Rooms are always clean and the staff is always courteous and friendly. It isn't terribly expensive and hot breakfast is a bonus when we're traveling with the whole family and not on per diem. Conveniently located off the highway and near the super Walmart and a few eateries.

Beth R, Manager at BEST WESTERN PLUS Goldsboro, responded to this review
Dear GD, Thank you for taking the time to review our hotel. We value as a loyal guest and are so thrilled you enjoyed your stay. We look forward to seing you again on your next visit to Goldsboro! Best Regards, Beth Rose General Manager