Best Western Hotel City Gavle, Gavle

We stayed here for two nights. The room was small but adequate. The location was within walking distance of the downtown area, some the area attractions, and a beautiful large park two blocks away. The staff was friendly and helpful and the breakfast offered lots of variety.

We stayed here for 5 nights, and we had to guarantee it before we got there. That should have been a warning. The rooms are tiny and severely overpriced, considering the lack of a fridge or microwave. We stayed in a Best Western in Helsingborg and it was fantastic, from the desk personnel to the breakfast, from the room size to the price. This Gavle Hotel was none of that. It had almost no amenities. There wasn't even ice on the floors. The noise was unbearable in the morning, that sounded like construction, with no warning. The lobby is small and dysfunctional in that we weren't even allowed to eat a snack there. The breakfast was rudimentary and never had enough except the boiled eggs. The desk personnel were not unfriendly, and helpful when we really needed something. I guess that for more than $100 a night, I expected more. We did get several questions about why Americans were here.....

I stayed at the Best Western on a business trip with a colleague of mine for two nights. I booked a double room to get a bit more space rather than a single one and was hoping for a good room. The room itself was ok I guess. Well cleaned and the furniture is quite nice. The bathroom does need an upgrade but it was clean and didn´t have any strange smells or something like that. My room was right at the door on the corridor that all the roooms were in and that bothered me a lot since the house seems to echo all sounds inside the rooms. What´s being done next door or the floor above, you can hear all of it. So whenever someone was coming or going the door on the corridor would slam hard and it got very annoying. I was going to sleep in (was going to wake up at 8) but I woke up at close to 7 when many others were going to breakfast or going out for something, so yeah... Maybe I was unlucky with a room but... Well anyways, the breakfast was quite good, a good selection of things so nothing to complain about there. The staff was nice and like I said earlier the room was well cleaned. But you know how it is when things like noise coming from the surrounding rooms is bothering you... it has an effect so that reflects my rating. For the future I recommend doing something to get better insulation for each room and please get some door shock so the front door on the corridor doesnt slam back each time someone closes it.

The hotel is clean and tidy. In a minimalist style The hotel is comfortable for the room spacious with satisfying bathrooms The advantage of the hotel is the location located in the city center. Which allows you to walk through the city

Pros: - Amazing breakfast (good options for vegans as well) - Good rooms -Clean -Friendly staff -Close to everything: mall, restaurants, train station, Gävlebocken etc. -Good wifi -Good channels on TV Cons: None!

We were there some weeks ago. Our room was OK the bath was not good, we do not like this kind of bath were you take a shoure withour a tube on the floor. The room was quite and the breakfast was great. we were there for one night and it was good. The service could be better if the stuff at the reception carring more about us....

We stayed for one night when we were visiting family. Had a lovely room that looked newly decorated and very trendy with coat hangers on the wall instead of a wardrobe. The largest TV in a hotel room we have ever seen and a good shower. There was a seating area as well and all looked very clean and modern. Breakfast was good too - buffet style with plenty of choice. Good location within walking distance to the railway station and main square in Gavle. Only disappointment was that there was no bottled water in the room and we had to pay a premium to purchase some at the reception. After staying at the airport Best Weston Hotel we did expect at least water in the room but this did not spoil an excellent overnight stay.

Had a single room with shared shower and toilets. Bed was not too comfortable but adequate. Nice food in restaurant downstairs at reasonable price and very good buffet breakfast. Parking available in parking house just down the street.

From the first call and all the way to check out, everyone on staff has been amazingly sweet. They don't only provide the services you ask for more than willingly, but they also go the extra lengths and make sure that their guests are having a good time. Breakfast had pretty much everything one can ask for accept baked beans. A really nice detail was a juice press so one can make fresh pressed orange juice. Our room was pretty small but had everything one might need. Bring your own conditioner though, because the only thing available in the shower was a combined hair- and body wash. Comfortable beds, but not the thickest blankets. Bring a warm Pyjamas or ask for an extra blanket.

In trying to get a balance between price and convenience it sometimes doesn't work and this was one of those times. The hotel is on the opposite side of the town centre, which was much bigger than we expected so it proved to be a longer walk than expecteded from the station. If you arrive by train and are staying here get a taxi! On our arrival we had to push through a crowd of smokers in the doorway....as it had started to rain many of them nothing to do with the hotel. The room was adequate if a bit "bijou" and space was at a premium. The hotel was quieter than expected gioven it was on a busy road frontage. It is convenient for the local amenities and restaurants. The breakfast was excellent and we ate in the hotel restaurant on the first night as it was tipping it down outside....simple good quality food with good value.