Best Western Fremont/Angola I-80/90 Toll Road

was not told at check in elevator not working the pool closed the smell the toilet was leaking the man at the act like he could not understand you can tell they just don't take care of the place tried to call the desk would not answer call for cell and got a answer the breakast was not good the pillowcases were too small for the pillow

The towels were all of varying shades of off-white and very worn and the shower did not drain, which was pretty disgusting. They also charged us a $35 pet fee, which I would be fine with but nowhere on their site does it indicate that it's an additional fee (many hotels don't charge) and there was no option to add it at check out. They added it after I checked in and it felt a bit like a shakedown and not a part of their normal process. Not a good experience.

The pool was closed, it was greenish color. Air conditioning wasn't working day before, but was working the day we checked in. Had to set AC to get rooms cooler/comfortable. Rooms were fine. Overall with pool condition and AC not working prior day, my impression is that hotel management isn't on top of routine maintenance. Fortunately the rooms were clean and the AC did get rooms cool, but I'll probably consider other hotels in the area next time.

Great place to stay in Fremont

Easy access from toll road. Good parking, close to restaurants. Very friendly staff was helpful in getting a room. Room was clean spacious with very comfortable bed and very quiet.

It was a good stay,calm and peaceful.The staff was kind especially the front desk Dinesh, who was sweet and kind helped me with my reservation .

Awesome stay, the place was quiet very neat and good comfort bedding. Breakfast was good, best for couples and family

the outside of the hotel looked ok. My husband and I were traveling back after dealing with a family death. we had been traveling all day. thought we would get some sleep. stopped, asked for a room, got the keys for the room, got to the door, which wasn't locked; you could push the door open without a key. The beds weren't made. the bathroom still had used stuff in it. turned around, went to the front desk, and asked for a different room. They gave us a room key to a different hallway. The door still didn't lock, smelled dirty, and the beds were made, but the bathroom was filthy. I wasn't even there 10 minutes between both rooms. I went to the front desk, asked for a refund because their rooms were gross and not secure. The guy at the front desk said he couldn't give me a refund because there was no 24-hour notice. I had just checked in because we wanted some sleep. How could I give a 24-hour notice? He said Well, too bad, you either can stay or leave. I gave the keys back, left, and drove home, which was over 24 hours still to go.

If you are someone that looks for cleanliness and all things tidy, don't stay here. We had 4 rooms and each had issues but ALL smelled like mold

No water for members of BW. Breakfast was ok but nothing to brag about. No meat except SOS. Only fruit bananas. Room were clean.

Nice stay with comfortable rooms and pool was so good we had good fun, staffs were kind and friendly, I would recommand this place if you looking for a relaxed comfortable stay

It was okay. Not a well maintained property. The pool was full, but GREEN! Breakfast was just okay. It was just off the Turnpike.

Great Location, wonderful view of the woods. Easy parking, but no charger. Hotel is well maintained, bathrooms could use some updating. Very clean comfortable rooms, great bed and bedding. Very quiet.

I checked in 7/5/25 around 6pm with a man who verified my id. Examined the room but did not move suitcases in. Returned about 8-9pm to take showers but neither room key worked. Went to lobby and a woman made 2 new keys after just asking for my room number. She did not verify my identity- had never seen me before. Just remade keys. Entered the room to find someone else had moved into it. Thankfully they were not there!!! We left immediately and returned to the woman at the desk. After much looking and asking me again and again if I was the other person, she figured out that there were two people registered with the same first name and that I had been given the wrong room. My last name is 10 letters long and the other woman's last name appeared to be 3 letters long. Neither she nor the man who originally checked me in verified my last name. I felt this was an egregious security error and would have felt awful if the other people had been in my original room when my husband and I “busted in on them”. It was the night of the local fireworks and I'd guess that's where those people were. The hotel also had quite a smell to it as well. Our original room was on the second floor and I asked the man where the stairs were. He actually said he didn't know if there were any. I know of course that there have to be stairs by code since elevators are not used in case of fire. What a very off and not pleasant experience.

I enjoyed staying at this hotel for a week while waiting for the company truck to be fix. I arrived late (around midnight) and the employee staff still checked me in after hours. The staff was very professional and friendly at all times and allowed me to enter my room on the third day that I was already supposed to check out after returning from the truck mechanic dealership.

The hotel itself is nice. But the management is not. We were quoted a rate and then they changed it. The breakfast that they barely even put out looks old and reheated. No lights on in the hallways for the entire month we were there. Not a very good experience at all.

They "forgot" to clean the room. Breakfast was not very good. Eggs tasted bland, like they were powdered, or fake. Did not dare to try the sausage, sitting in a bunch of grease. Toaster burned everything put in it. Big pile of burnt toast next to the toaster. Restaurant just down the road, great breakfast and not expensive.

Very good experience, I really liked the cleanliness of the hotel and the comfort, I am a housekeeper of a hotel in Florida and I also carry loads all over the country and I have stayed in several small hotels and it is very difficult to find one with a good cleaning, I am very grateful for this hotel, really very clean and comfortable, it is nice to stay at your hotel, thank you

There was an overwhelming Fake chemical watermelon smell in the room that Triggered my asthma Heater was covered in something dripped all over it like food Didn't heat well at all Bathroom light switch was dirty and sticky Treadmill didn't work