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Best Western Hotel Riverside Inn, Danville

4.0/5  - basé sur 196 notations.
57 S Gilbert Street, 61832-6227, Danville, United States - Ver el mapa

Bienvenido al Best Western® Riverside Inn. Tanto si se encuentra en viaje de placer como de negocios en Danville, el Best Western® Riverside Inn, situado cerca del área estatal de pasatiempos de Kickapoo y Champaign-Urbana, le proporciona el espacio idóneo para su estancia. Con una fantástica ubicación junto a la autopista 1 y la carretera interestatal 74, este hotel de Danville le permitirá explorar todas las atracciones de la zona de forma fácil y cómoda. Los amantes de las actividades al aire libre apreciarán especialmente el hecho de que este hotel de las inmediaciones de Danville, Illinois, se encuentre junto a tres pintorescos parques estatales, el área estatal de pasatiempos de Kickapoo, el Parque Estatal Kennekuk y la reserva Forrest Glen, lo que le permitirá disfrutar de numerosas oportunidades de recorridos en bicicleta, senderismo y mucho más. El Lago Vermillion, abierto desde el Memorial Day (el último lunes de mayo) hasta el Labor Day (primer lunes de septiembre), se encuentra a solamente 5 kilómetros de distancia. Numerosos huéspedes escogen también este hotel BEST WESTERN para asistir a los eventos de temporada celebrados en la zona, entre los que se incluyen el Festival de los Puentes cubiertos celebrado en octubre, la Feria del Renacimiento y el NJCAA Tournament en el National Junior College. Situado a poca distancia de los restaurantes de Danville, Chicago y Champaign-Urbana, el Best Western® Riverside Inn es una opción muy popular para los viajeros de negocios. Este hotel de Danville se encuentra a solamente unos minutos del centro médico Provena United Samaritans, Veteran Affairs, el centro municipal de Danville y los juzgados federales y del condado. Entre otras empresas locales se incluyen Autozone, Quaker Oats y Thyssenkrupp. Si busca un hotel en Danville, Illinois, que le ofrezca todas las comodidades propias del hogar, ha elegido el lugar correcto. Las cómodas habitaciones del Best Western® Riverside Inn cuentan con acceso a Internet de alta velocidad inalámbrico, duchas con exclusivos cabezales Kohler, mullidas toallas, cama con ropa de cama de lujo, televisor con pantalla de 27 pulgadas y canales por cable, cafetera y secador de pelo. Nuestros huéspedes podrán comenzar su mañana de la mejor forma con un desayuno caliente gratuito tipo bufé con huevos, carne, productos de bollería, yogur y mucho más. Si desea disfrutar de la mayor relajación, tome un baño en nuestra refrescante piscina al aire libre de temporada. Si desea disfrutar de lo mejor en servicio y hospitalidad con unas tarifas muy asequibles, póngase en contacto con el Best Western Rivers Inn para reservar su estancia.

Best Western

Hotel Riverside Inn

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Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
Basado en la opinión de 195 huéspedes
NOTA EMITIDA
Excelente
70
Muy bueno
78
Normal
30
Malo
5
Pésimo
12
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
19
De negocios De negocios
33
En familia En familia
79
En pareja En pareja
45
En solitario En solitario
12
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great hotel"

5
10/09/2018

Pleasantly surprised, was a nice clean little room. Had what I needed, the basics plus a fridge and microwave in lobby, although I wish the fridge was a little bigger. The room had an fresh smell to it. Very quiet. Will be booking again in the future.

"Nice people, Nice place"

1
05/09/2018

Staff was courtious, pleasant, and extremely helpful. The room was immaculate, and the bed was very comfortable. Breakfast consisted of pancakes, bacon, biscuits and gravy, fresh fruit, yoghurt and best of all, raisin bread and hot chocolate mix. I'd definitely stay again.

Dinesh K B, Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. From your ratings, Comments, it looks like you wanted to give us a 5/5 rating and we really strive for those. Can you please update the ratings to accurately reflect your ratings for us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Riverside Inn Team

"Great Location"

5
14/08/2018

We spent the weekend at this hotel the rooms were clean and the service was excellent. The location was absolutely perfect, the pool was inviting and there were tons of great restaurants within walking distance.

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Riverside Inn Team

"Grand Daughters wedding"

4
30/07/2018

If you are not an early riser don't expect any breakfast. I was shocked to find out they wanted an additional 20 dollars to check in 1 hour early and the room was ready. So, all but my hair was together for a very special event.

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Our breakfast hours are 6:00 AM - 9:00 AM every day. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Riverside Inn Team

"Great Place to stay"

5
27/07/2018

Fast check in, friendly staff, great breakfast and rooms are very clean. Everything was nice. The outlet in the bathroom area for the hairdryer went out. Called the front office. Within minutes, Rickie, the electrician was there and fixed it without cause. THANK YOU SO MUCH!!

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Riverside Inn Team

"Comfortable Stay"

5
26/07/2018

Very friendly staff....clean large rooms with microwave ...great breakfast lots of choices...the pool was nice enjoyed our stay here and will definitely stay here again. close to downtown and staff was super helpful with the check in process and getting directions

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Best Western Riverside Inn Team

"Really good place in Danville, IL"

5
23/07/2018

Newly renovated, super clean and friendly accommodations, Breakfast was a hit. All the staff we encountered were very friendly and the internet has very good speed. In town for an event and this location was close to downtown.

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Riverside Inn Team

"Very friendly staff but no elevator"

4
18/05/2018

This is a well-kept facility, newly renovated with a very friendly staff. They were fully booked for the weekend so when we checked in there was no opportunity to get a first-floor room. I was traveling with my elderly mother who uses a walker. No elevator on the premises made it a bit difficult for her.

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Riverside Inn Team

"Danville Best Western"

3
17/05/2018

Staff were friendly, breakfast was more than the typical continental, beds were comfy, but the room I stayed in was dirty and not well maintained. It was not worth the $200+ per night we paid. There is no elevator in the hotel, so we couldn't get rooms on the 2nd floor where footsteps above wouldn't bother.

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Riverside Inn Team

"Nice hotel"

5
07/05/2018

Get a room with an odd number, and you'll have a delightful view out your window. The hotel is right up against the woods, and you can see down to the river. The room itself was very nice. Similar to other Best Westerns I've been to. Cozy bed, big tv, nice bathroom. Free breakfast, on-site laundry, close to some fast food. The one downside was that there was no microwave in the room, but overall I had a great stay.

Dinesh B, General Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Best Western Riverside Inn Team

"Beautiful room"

5
21/04/2018

Everything was clean and smelled great. Breakfast was delicious. I stayed in the hot tub room for a cubs game and the stay was excellent . Finding a restaurant near us was easy and fast. Danvillle is a cute little city

"Trip home"

4
22/01/2018

Got a last minute reservation and the hotel was very nice, clean, and the staff was very friendly. Loved the breakfast, they had anything you could want for breakfast. The rooms were clean and the beds and pillows were very comfortable.

Dinesh B, Manager at Best Western Riverside Inn, responded to this review
Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"A gem in the middle of the city!"

4
13/01/2018

We had a death in the family and traveled from Iowa really not knowing where we were going to stay. It was suggested the we try the Best Western as it had been updated. It sure had, The whole place was very impressive. The desk clerk was very nice. I explained why we were there and that my husband requires a first floor room. No problem. The room was clean and very pleasant. Breakfast had multiple choices. The only thing that bothered me was we are used to memory foam mattress but we got used to it. I hate to say this but there is another death in the family expected this year..but now know where we will be staying.

Dinesh B, Manager at Best Western Riverside Inn, responded to this review
Thank you for your review, We take great pride in leading the industry with superior customer care and are always willing to go the extra mile for our guests. We take all feedback seriously and will consider your feedback on our next renovation project. We look forward to seeing you again. Thank you, BW Riverside Inn Team

"An Oasis"

5
07/01/2018

We were fortunate to stay at Riverside Inn while visiting family over Christmas. Everyone working there was extremely helpful. Our accommodations were in great shape with comfortable beds. One frigid morning our car wouldn't start. The front desk manager and the owner separately offered to jump start our car or transport us to an auto store. We will plan on staying here anytime we return to Danville.

Dinesh B, Manager at Best Western Riverside Inn, responded to this review
Thank you for your excellent review, We take great pride in leading the industry with superior customer care and are always willing to go the extra mile for our guests. We look forward to seeing you again. Thank you, BW Riverside Inn Team

"Very enjoyable stay"

5
24/12/2017

Overall experience was excellent. Rooms were updated recently, very clean, and staff was friendly and accommodating. Breakfast was provided for no extra charge and food was good - better that any other hotel I have stayed at that provided breakfast.

"It's a basic hotel done well"

4
22/11/2017

This hotel is not new - but it is well-maintained and some money has been put into a renovation. The interior style is very similar to a brand new Best Western that I stayed at over the summer. The staff was very nice, patient and helpful. The breakfast had pancakes, bacon, scrambled eggs, biscuits, gravy, yogurt, juices, coffee, bananas, two kinds of cereal and more. The location is very close to I-74 with close access to restaurants, including a McDonald's right next door. The only complaint I have is that the exterior doors to the hotel are not locked with room key access.

"Best Western Danville"

5
20/11/2017

The BW hotel in Danville was a very convenient and comfortable place to stay. The room was clean and very comfortable, with a lovely bathroom, bed and furnishings. The staff we very friendly and helpful and the breakfast provided was excellent.

"Happy Camper"

5
15/11/2017

Overall experience was delightful, room was very nicely decorated and clean. Continental Breakfast quality on items we chose, was excellent. Oh and room smelled wonderful, which is a big deal to me, always.

"Get what you pay for!"

3
10/11/2017

Good location, clean rooms and the usual continental breakfast menu. Sound proofing level between rooms is poor. We needed to relocate due to our "neighbor's" loud music. Hallways seemed dated and a little deep cleaning of the carpet is needed. NOTE - no elevator service so if you need that ask for first floor only.

"Met our expectations"

5
30/10/2017

At the time of our stay we had been on an extended road trip involving several different motel chains. We picked BW because it is a known commodity. We were not disappointed. The folks at check in/check out were very nice, friendly and happy to see us. The room met our expectations and in many ways exceeded our experiences from earlier in the trip. We appreciation that BW has inspectors and owners who work to make sure their customers get what they expectd.

"Great place to stay!"

5
30/10/2017

I was returning home from an extended motorcycle trip. I don't usually make reservations as I ride until I'm tired. Check in was quick and easy. The room and bed were quite comfortable. i would recommend this hotel to any of my friends or family so for a stranger, I don;t think you can go wrong.

"Great Stop"

4
10/10/2017

The room was very clean & updated. It appears to have been updated recently. The staff was very friendly & helpful. It would have been nice to have had more fruit options for breakfast but this is just my preference. I would recommend & stay her again.

"Easy to find hotel"

4
07/10/2017

This hotel was easy to find from interstate, reasonably priced with restaurants close by. The hotel staff was very friendly. They served a decent breakfast as well including biscuits, eggs, bacon, fruit, yogurt and waffles...good way to start out the morning.

"Great Place"

5
02/10/2017

Clean, safe, very friendly staff. Rates very reasonable. Easy Check in and Check out. Great fast internet, comfortable bed, close to restaurants, Interstate, lighted parking at night. Fresh Breakfast items.

"Nice place, good people."

5
29/09/2017

Got our room and it was great. Big and comfortable. The check in went good but the discounts were low. It was quiet and peaceful. We had spent the night before in a shameful dungeon That should have their franchise pulled so we were very happy with this one and the price was about as good as the dungeon. The breakfast was good and the desk staff very helpful. We put them on the good list.

"Exceeded my expectations "

4
29/09/2017

The staff was very accommodating. My initial room assignment smelled stale and they happily moved me to another which was roomy, clean and odor free. All spaces were very clean. Not planning another trip to Danville but would be happy to stay there if I did.

"Nice refurbishment makes it a good value"

4
26/09/2017

This hotel was not especially pleasant before its recent change in ownership and a comprehensive refurbishment. What a difference a new owner made. The entire Inn has been redone -- flooring, walls, furniture, amenities. It's now a nice place again which I feel comfortable staying at. The price is reasonable for what is offered.

"The inside is very nice"

5
21/09/2017

The hotel does not look like much from the outside but inside is very nice and comfortable. The breakfast bar is a very good value, with push button pancakes, yum. Also a great Mexican food place is just up the block

"Adequate"

3
16/09/2017

Wife called/asked for a QUIET room on back of property for my stay.Given very clean but noisy dated room on front parking lot facing McDonalds/road. Non Automated Front Access. Ok internet for work. Will only return/recommend with backside quiet room.

"Repeat customer"

4
05/09/2017

I stay at this hotel each time I am in town, which is several times a year. Easy location and I like the employees. Price is good for the quality. I find it a good value. I have always found it to be clean and the staff friendly and efficient.

"recommend this hotel"

4
30/08/2017

We stayed at the Best Western Riverside Inn in Danville IL during a short vacation. We were pleased with the accommodations, service, price and hot breakfast.The room was clean, the clerk very accommodating and we were happy with our choice to stay there.

"General review"

4
18/08/2017

Hotel is a great place, staff was helpful for evening dining locations. Rooms are tidy. No microwave was available in room but upon request you can rent one. I definitely recommend staying here if for a day or two.

"A one and done experience for this property"

3
17/08/2017

When traveling and thinking of writing a review, I usually ask myself if I would stay again if passing through the area. For Best Western Riverside in Danville, I would have to say no. There are several other properties on the east side of Danville that I would investigate first. We were in town for a family reunion and I, unfortunately, recommended this place as it was one of the closer motels to our event. Rooms and common areas were clean, but the motel is dated with narrow hallways and cramped rooms. Breakfast was free but lacked taste and variety - we were here two days with same offerings both days. Outdoor swimming pool was nice and was warm as would be expected at the end of July. Staff were friendly and helpful Major concerns that would keep me from returning include but are not limited to accessibility. This two-story property has no elevator. One can request a ground floor room but it won't necessarily be honored. Also, doors to the parking lot, with the exception of the lobby entrance, all have signage saying only use lobby door. The door nearest our room was, at times, manually locked. I unlocked it as I didn't want to take the chance of not being able to get out quickly in the event of an emergency.

"Great place to stay"

5
14/08/2017

I was very pleased with the hotel, room, complimentary breakfast, swimming pool and helpfulness of the staff. The mattress was comfortable, room exceptionally clean, dark and quiet. The pool was clean and temperature was very comfortable. The staff were quite helpful in giving directions and assisting with Wi-Fi.

"no complaints"

3
13/08/2017

The reviews here convinced me to stay here. The room was what I was looking for...two queens. There seem to be only doubles in the area.Breakfast was adequate . Staff was friendly and helpful. Our stay was fine but I would not go out of my way to stay here again.

"business"

4
07/08/2017

This location had a nice staff, good pool and good facilities. The pool is very nice and was refreshing.I loved having access to coffee at all hours. Wonderful Cable in rooms. Room presentation was very classy, extremely comfortable bed, outstanding shower, spotless room, breakfast was more than typical continental, desk staff & manager very polite & friendly! Would recommend staying here

"Good overnight stay"

4
04/08/2017

Nice clean room and reasonably quiet as we were on the second floor overlooking the parking lot. I wish they could figure out a way to prevent curtains from blowing open when the ac is on as it lets a lot of light come in during the evening. They also need to put a security lock on the rear door as it's open all day and night.

"ENJOYABLE EXPERIENCE"

5
18/07/2017

Everything was great (beds, staff, food, pool, location, and $ value). The only problem We had was they need is more room for breakfast due to so many families. Also they need to extend breakfast till 10am on Saturday & Sunday for the same reason .

"Nice hotel"

4
11/07/2017

Desk clerk was very helpful when I called at the last minute to get room. She was very helpful at check in. A storm was coming and she even printed out a radar map to show us when the storm would hit.

"Slept Well Had A Very Restful Night"

4
04/07/2017

Had a very restful nights sleep. This Best Western is a very good place to stay. The room we had was clean and quite. I would stay here again if in the area on business. We had a room with two double beds but I totally prefer rooms with a king bed. The rooms are not as crowded and easier to do your work. You can spread out and relax a little better. Over all this is a great place to stay.

"Very nice hotel"

5
19/06/2017

We stay here every year when we come to this area. The staff were great and helpful. very quiet hotel. I will surely recommend this this hotel to others who travel to this area. Lots of food places close by this hotel.

"Nicer than expected."

4
14/06/2017

Rate was vert reasonable, at $76+. Very clean, nice decor, easy to find, pleasant staff, small bathroom, but very nice shower. Keurig in the room was a very nice surprise! Breakfast was quite nice, including individuality made pancakes, in a machine, and great, fresh muffins!

"gathering of cousins"

5
08/06/2017

Thirteen cousins gathered there, the staff was most pleasant and helpful our entire 5 day stay. Can't give this Hotel staff enough credit! The breakfast was good for what it was. the beds were the worst ever !!! they need to all be changed out!

"Overpriced and underwhelmed"

2
31/05/2017

I'll start by saying the staff was very helpful and check-in was a breeze. Parking was adequate, and the mattresses were comfortable, but that is about where the good points end. For $110+ per night, and the number 2 ranked hotel in Danville, I would expect a WAY better quality hotel. There is zero security at the back entrance. No card code, no lock..anyone that wanted could walk into the hotel at 2am. The pillows were thick, solid nuggets. We had 8 total in our room and they were all the same. I called the front desk for replacements and they said all pillows were the same. The sink/bathroom area was tiny! God forbid if two women were trying to get ready at the same time...not gonna happen. The hotel interior and exterior are very unimpressive. 1990s interior decor, and 1970s exterior. I was looking forward to watching the NHL playoff game...their hotel cable channels didn't have it. Those local train horn was nice and loud throughout the night. Seemed like the trains went through about every hour. Breakfast was a hot breakfast, but the eggs and gravy seemed to have a metallic taste to them. Fruit was banana and apples. Your typical hot bar, and a VERY small breakfast area. Coffee was good through. I do not recommend the Best Western Riverside unless there prices come down about $45 per night. Then you are getting what you are expecting.

BWRIVERSIDE, General Manager at Best Western Riverside Inn, responded to this review
Hello Brian S., We are very sorry for the less than satisfactory experience you had with us at the Best Western Riverside Inn during your most recent stay. Our goal is to ensure every guest has a great experience during their stay with us. I am sorry we failed to achieve this goal with you. My staff is trained to ensure every guest response is properly addressed, and I wished you had mentioned your dissatisfaction during your three night stay with us. Our hotel went through a complete refresh which was completed in mid 2016, which has modernized our facility and brought many changes. I have taken note of your concerns and will address every one of them with my staff using this as a re-training experience. Please do not hesitate to reach out to me directly, so that I may address your concerns directly.

"In/Out"

5
22/05/2017

We've stayed here numerous times over the last 30+ years & the service has only gotten better. Not a "luxury" motel; but a very nice motel to come back to in the evening & know the room will be clean & comfortable.

"Overpriced for city"

4
22/05/2017

good safe hotel overpriced for city. Danville Illinois is not where you would expect to stay 116 a night, book room online before you get there for sure. get kayak on phone or some other booking app could save 20 to 40 a night

"A great place to stay!"

5
06/05/2017

Our son was getting married, and his fiancé's family recommended this hotel. We were extremely satisfied with our stay. The breakfast was the best we have ever had at a hotel. The rooms were very clean, well decorated and spacious. The staff was very helpful and courteous. The hotel was easy to locate and near to several restaurants and shops. We will stay here again when traveling to Danville, IL.

"Don't Book On Line"

1
27/04/2017

I booked my room online one evening. Two days later after receiving an online survey it was discovered that the website not only booked my stay for the same night that I made my reservation, but then charged my credit card for the "no show". I then contact the hotel directly and was informed, "Sorry it's too late. That was an internet special and all the commissions have already been paid." I wasn't asking for a refund, just place my reservation as I entered online??? Not even offered. Just take the money and run. The next time I will stay ANYWHERE other than Best Western...

"Stay at Danville IL BW"

5
25/04/2017

A very nice stay with an excellent clerk which steers us to a fine restaurant.. We were our way to North Carolina and the stay was very restful, located in a easy to find location. We had a good breakfast at the hotel and had a good next day of travel.

"Nice room, but don't be late for breakfast."

3
14/04/2017

On the plus side, the room had been refreshed, and included a Keurig coffee maker. We were in room 207 for 1 night, and had no issues with road or train noise. On the minus side, we went down for breakfast at 8:45 a.m. (breakfast ended at 9:00) and they were out of coffee, eggs, and bacon. The nice young woman said more coffee, etc. was being made, but really what she meant was that was the end of it. So, if you want to have a breakfast more substantial than what we found, be sure to go down early! Otherwise, it was a nice overnight stay. We had dinner at Montana Mike's Steakhouse, about a 10 minute drive from the motel.

"Very clean, updated"

5
12/04/2017

This property was very clean and updated! Price was inexpensive and close to restaurants. The only drawback was that there was no elevator available (that I could see). That could help with elderly clients to get to the second floor.

"Stop on way to Florida"

5
02/04/2017

Friendly staff, clean and comfy rooms. Short walk to fast food restaurants and also a Mexican restaurant. Great breakfast: self service pancake maker, cereal, juice, fresh fruit, yougurt, pastry, bread, scrambled eggs, bacon, fried potatoes, biscuits and gravy. Breakfast area was kept clean and well stocked.

"Would stay here again"

4
31/03/2017

Passing through on the way home and found this place to be very nice. The room was clean and the beds were very comfy. Had a great nights sleep. The breakfast was very good and service was very good. Rates were very good. If I pass through Danville again I will stay here.

"Florida trip"

5
24/02/2017

We were looking for a quiet reasonable room and this served our needs well. The room was in the back and overlooked the river. Recently renovated and it was very quiet. Good breakfast in the morning band the clerk recommended a good Mexican restaurant that evening.

"Clean and nice"

5
17/02/2017

A friend from out of town and I have stayed there several times after a party. no problems and a good breakfast. and I do not have to deal with cleaning my house and I board my dogs, so I get a mini-vacation.

"right choice"

5
24/11/2016

Staye here on nov 20th 2016 because of a funeral- It was a very clean motel and the person on the front desk was very helpful-The breakfast was all that you could ask for-I would stay there again.The rooms were inside which i liked.

"Mia"

5
20/11/2016

Spent night on way to visit U of I. Truly enjoyed our stay! Jim at front desk and Pepper in the cafe were super friendly and so accommodating. Kids loved the pool and hot tub. Breakfast was really impressive; eggs, hash browns, sausage & biscuits/gravy! Highly recommend and will definitely stay again.

"Nice Place"

4
31/10/2016

A last minute decision was made to go to the 31 Covered Bridge Festival in Indiana. After searching for a hotel this was the closest with rooms available. Approximately 40 minutes from the center of the bridges. Very friendly staff, clean rooms, very comfortable beds and a nice free breakfast each morning. My only disappointment was the room did not have a microwave. The facility does not have an elevator so make sure to ask for first floor if the stairs are not an option for you.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Patti L, I would like to thank you for your recent stay with us at the Best Western Riverside Inn. We are glad to see that you had a great experience during your stay. We will use your feedback to help us improve on customer care and satisfaction. I'm glad you came to visit us during Covered Bridge Festival, we have many other great festivals going on year round. Do not hesitate to contact us and we can provide you with information. Thank you again for your stay with us and we appreciate having you as our guest. If you have any questions or concerns do not hesitate to reach out to me at [email protected]

"Close to downtown"

4
18/10/2016

Hotel looks older, but they did a nice remodel recently. Room was large and nice. Small dining area, Had a full breakfast available, as well as "to go" bags for early check-outs. Staff was friendly and helpful. Side entrance could be improved, but overall hotel is acceptable. I would stay here again if in Danville.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello barb5766, We would like to thank you for your recent stay with us at the Best Western Riverside Inn. We are glad to see that you had a great experience during your stay. We will use your feedback to help us improve on customer care and satisfaction. I will share your comments with my staff as a tool to help us improve. Thank you again for your stay with us and we appreciate having you as our guest. If you have any questions or concerns do not hesitate to reach out to me at [email protected]

"Good stay, excellent breakfast, little on the pricey side."

5
03/10/2016

Friendly staff , good breakfast, nice clean room, comfortable bed, close to our destination. Only issue was price went up considerably since we stayed here last year at this time. Staff was helpful and friendly making sure we were satisfied with our stay.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Markbz1598MG, We would like to thank you for your recent stay with us at the Best Western Riverside Inn. I am delighted to see that you had a great experience during your stay. We appreciate your loyalty and we will continue to improve on guest satisfaction. Since your last stay we have made considerable enhancements to our property. This includes a full refresh of public areas and guest rooms. We have also increased our breakfast offerings to our guest. Thank you again for your stay with us and we appreciate having you as our guest. If you have any questions or concerns do not hesitate to reach out to me at [email protected]

"Not worth it!"

3
18/09/2016

The hotel was OK, clean, but wasn't worth over $100 for one night. The breakfast was very good. There is no elevator, so if you get the 2nd floor, be prepared to lug all your things up the stairs yourself.

"It was good"

3
05/09/2016

This hotel has worked hard to remodel, and most things look very nice. The exterior was lacking, and the door to the outside didn't look like it ever latches securely. Room layout is a little weird. You walk right into a split bathroom...latterly, you open the hotel door, and you are looking at the bathroom sink. The door to the toilet/shower is right behind hotel door, just kind awkward. For the price...a fine place.

"Clean hotel, above average breakfast"

4
22/08/2016

Hotel was very clean, the gentlemen at the front desk were very friendly and polite. The breakfast was better than most, however, I felt that overall it was a tad overpriced. We were traveling from TN to WI so this was just a stop along the way.

"Not what I expect at a BW, have always had better stays."

4
19/08/2016

I have stayed at many different BW hotels over the years. This one was a nice hotel, but the room cleaning staff was below average for this chain. The front desk staff were terrific, and if we would have been staying for more than one night; I would have contacted the front desk to take care of things.

"Clean, updated hotel - no river view"

4
12/08/2016

We were a bit disappointed when we asked at check-in if we could get a room overlooking the river and were told the river can't be seen from this property. Other than that, the room was very nice and modern and clean, the breakfast was fine. The lobby area didn't have much charm, and there wasn't an elevator, but this is a good basic hotel, right next door to a McDonald's and across a busy street from a Subway.

"Really nice place!"

5
27/07/2016

The hotel was very clean, the rooms were nicely decorated and clean. Everything went very smoothly. I have had problems with online reservations in the past, but this hotel handled everything perfectly and everything was ready and waiting for us. We had two rooms, and they put us close to one another.

"Unbelievable!!"

1
13/07/2016

Ok, where do I begin? My boyfriend is from Egypt, we booked the room in his name. I went in to check in and staff was friendly as ever, until my boyfriend went in to show his i.d, from then on staff was rude. So, we stayed at night, next morning showered headed out to visit family and I got a phone call that we had to get our stuff out because we were smoking in the room! We had NEVER smoked in that room. We had attended a bonfire the previous night, but never smoked in the room. They even said they "took pictures " of ashes. I don't who in their right mind would smoke in a non smoking room, and then request room service! They held our belongings hostage until we paid 150.00. Now, had we been smoking in the room, we would have taken full responsibility, but we did not ever ever smoke in that room. Never will i stay in a best Western hotel EVER again!!

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
We are sorry for your experience at our hotel. We are a 100% non-smoking hotel, and have been for quite some time. We try to enforce this non-smoking policy with all of our guests to prevent dissatisfaction with other guests who may be at the property. When a guest chooses to not abide by our house rules on smoking, we assess a $150.00 charge. This charge is clearly mentioned and disclosed at the time of check-in. We have many guests, including smokers who abide by this non-smoking rule; but a select few still decide to smoke. We have strict cleaning procedures to ensure a room is completely smoke free. We have strict policies on who can charge a guest. Our management team and two other staff members are required to verify if someone has violated this rule. Only our management team is allowed to assess the fee related to guest who smoke in a non-smoking room. We have many safeguards in place to ensure we don't charge guest who abide by our non-smoking policy. I hope this may clarify some of the points you mentioned in your review. If you have any questions or suggestions do not hesitate to reach out to us at [email protected]

"great hotel"

5
25/06/2016

I will definitely stay at they hotel again. It is clean, staff is friendly, beds are comfortable,room has updated decor, breakfast is good, complimentary newspaper, and a bag to go with snacks. Be advised that rates go up on weekend. Years ago i stayed at Days Inn down the street and it was dirty and depressing. Don't go there.

"Very impresses"

5
21/06/2016

It looked like the hotel had been recently renovated and they did a great job. The room furnishings were very modern and different than most mid range hotels. The beds were comfortable and the hotel and its surroundings were quiet. It was located in town so close to restaurants and stores. Even though it is not a Best Western Plus they still had a hot breakfast the same as the plus hotels. I would recommend this hotel since it is very nice and a good value.

"Great night good bed ??"

5
23/05/2016

Stayed here for a wedding. The rooms were perfect: clean, neat, new furniture, floors, and bathroom. Very good beds. I was happy to find the hotel fully renovated including not only the rooms, but the hallways, and reception. Breakfast was good as well: standard continental in a bright room with lots of space for guests.

"Pleasant surprise"

5
17/05/2016

Had been staying in Champaign/Urbana and driving to Danville for business. Decided to give this Best Western a try and I'm quite pleasantly surprised. Recently remodeled, very nice front desk staff and clean room. A little road noise but much cleaner than the hotels I was at in Champaign. Will rearrange travel plans to stay here more often.

"Very Good"

4
02/05/2016

The climed controll worked great.sometimes this is a problem.breakfast was Great.50% more choices than I am used to at other national chains.room was clean.Bed was firm.Not super soft or brick hard.I would stay again,my first choice.fast food close,1 sit down restaurant within walking distance.

"Very Good"

4
29/04/2016

We were a large funeral party with ten rooms and everyone was satisfied. The breakfast, gathering place, is smaller, but we were able to gather there and it gave the family a chance to visit when at the hotel. The staff was very good. Good location down the street from many eating spots and next to a McDonalds.

"Shabby Appearance"

2
12/04/2016

Shabby appearance of the rooms. There was peeling paint in the bathroom, teeny-tiny bathroom, hole in bathroom door from slamming guest room door. There was also a door on the closet - try to navigate through with bags and children!! Faded rugs and curtains.

"Picture Deceiving"

1
10/04/2016

Please think twice about booking this hotel. The picture is very deceiving on the website. This hotel was rated #3 on Trip Advisor and I cannot possibly see how except for its proximity to downtown Danville. We were checked in for approximately 30 mins. when my husband & I decided to find another hotel in the area. Getting a refund on my credit card was somewhat of a hassle but they finally agreed. Anyone looking for a great hotel check out the Sleep Inn & Suites for $13 more. Definitely worth the few extra dollars and that was for a King suite!

"The BEST in Danville"

5
07/04/2016

This location is right off the interstate so easy to find late at night. I found a very friendly staff, and a clean, nice updated room. The breakfast was the best hotel selection I have encountered, including scrambled eggs, toast, oatmeal, cereal, coffee, tea, etc.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Nataliebh, Thank you so much for sharing your review of your most recent visit to the Best Western Riverside Inn in Danville. It gives me great pleasure to read that you were able to find our hotel to be comfortable and clean. Thank you for your kind words pertaining to our service team. We always love to hear feedback from our guest as we are constantly looking for ways to improve customer care and satisfaction. We appreciate your patronage and will look forward to welcoming you back, hopefully in not distant future. Best Regards, Management Team @ BW Riverside Inn

"Clean room, great breakfast."

5
04/04/2016

The room was very clean, the bed was comfortable, and the shower had excellent water pressure. Picked this hotel due to the reasonable rates and previous good reviews. The breakfast was one of the best I have had at any hotel. Will stay again on our next trip to Danville, Il.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello markbz1596MG, Thank you so much for sharing your review of your most recent visit to the Best Western Riverside Inn in Danville. Thank you for your kind words pertaining to our hotel. We always love to hear feedback from our guest as we are constantly looking for ways to improve customer care and satisfaction. We appreciate your patronage and will look forward to welcoming you back, hopefully in not distant future. Best Regards, Management Team @ BW Riverside Inn

"Stranded at the Best Western!"

5
22/03/2016

We hit snow as soon as we hit highway 136 and it was terrible...white out in places and we couldn't even see the highway. Fighting our way to Danville was just that, a fight! But as soon as we were registered at the Best Western I begin to relax! They were so pleasant to us and got us a handicapped room right away, (which I needed), close to the front lobby. Even tho we did not venture outside to McDonald's we ordered pizza and Dominoes was close by and rescued us with food they were able to bring in. The staff went out of the way to assist us and our room was comfortable and clean.

"Friendly staff "

5
17/03/2016

We were on our way to a family wedding. Spent the night here before going on. Room was clean and staff was friendly. We left our phone charger and they held it until we came thru on our way home but offered to mail it to us.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Nataliebh, Thank you so much for sharing your review of your most recent visit to the Best Western Riverside Inn in Danville. It gives me great pleasure to read that you were able to find our hotel to be comfortable and clean. Thank you for your kind words pertaining to our service team. I'm glad my staff was able to return your forgotten item. We appreciate your patronage and will look forward to welcoming you back, hopefully in not distant future. Best Regards, Management Team @ BW Riverside Inn

"Clean nice hotel"

4
13/03/2016

I have been traveling for weeks now and stayed at many hotels during this time. I am happy to say this one was clean and has nice comfortable beds... Needs more towels in room as they are small and I have a ton of long hair and needed another towel or two.. Would stay again for sure. Prices were I think average.

"covered bridge festival"

4
24/02/2016

4 people in our group, our room was adequate for our 3 day stay, breakfast was very good, beds were comfortable but pillows weren't all that good, bathroom was kind of small, but for what we wanted it wasn't bad, would stay here again

"Stay away if you want to sleep!"

1
30/01/2016

Pulled off freeway to stay here as I'm a Best Western member. Place seemed nice enough and desk clerk was nice. Got checked in and immediately realized this place is next to a train depot. OMG, it was non stop train horns. I called the office and was assured it would stop. IT DOES NOT STOP. All night long you hear trains blasting their horns. Do yourself a favor, drive a bit further and stay elsewhere. Got NO sleep at all, on the road again very early, hopefully better luck tonight.......

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Ron B., I would like to apologize for your less than satisfying experience, but I believe you have reviewed the wrong hotel. I firmly believe you left this review for the wrong BEST WESTERN® property in Danville. The location you are referring to is located on Eastgate Drive and it is located near the industrial area of town and near the train depot. Our location the BEST WESTERN Riverside Inn is located near town and the closest railroad tracks are over a mile away. Additionally we have never received complaints of noise related to trains. Thank you for your time.

"Nice Hotel"

3
14/01/2016

Rooms clean, great rate, staff friendly and nice location for food, fuel and down town area. Would stay there again. Within 5 miles to VA Clinic and interstate 74. easy to get around from hotel to really anywhere.

"Best one in town"

4
29/12/2015

Nice hotel, the best actually in Danville that you don't have to drive 15-20 minutes for. Customer service is great and rooms are nice and clean. I think its an older hotel but they have re-done it nicely. We have stayed here several times with our children with no problems

"Watch out for charges..."

1
21/12/2015

I've never been more insulted in my life!!! Just as I was getting back into Danville from going to church with the God Girls, we received an email that the hotel charged us $150 fee for smoking in our room. We NEVER smoked in the room. We went to karaoke the night before and they still smoke in the bar (even though they aren't supposed to) so I'm sure both our clothes smelled like it. So I go to the front desk and tell them I'm there to dispute the charges. General Manager comes down and we talk then go to the room so he can show me "ash" he found... Um what?! Their furniture is black shows everything. So does their floor. After I again said we did NOT smoke in the room, he said he would courtesy refund me the fee but we were not allowed to come back again. I was a little in shock... Told him after this incident we'd never stay there again (with admittedly a raised voice). He said he felt I was threatening him and I needed to leave or he'd call the police. So the charge was refunded but it was again stated that we were banned from this hotel. How can they treat people like that? He did admit that the people in room 218 were caught smoking they were going to be prosecuted. (we were in room 210). I just wonder if he charged everyone on the 2nd floor the $150 fee…. or how often he does this to innocent people...

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Bobbi R, We are sorry for your experience at our hotel. We are a 100% non-smoking hotel, and we try to enforce this non-smoking policy with all of our guests to prevent dissatisfaction with other guests who may be at the property. When a guest breaks our house rules on smoking, we assess a $150.00 charge. This charge is clearly mentioned and disclosed at the time of check-in. We have many guests, including smokers who abide by this non-smoking rule; but a select few still decide to smoke. We have strict cleaning procedures to ensure a room is completely smoke free when a guest violates our non-smoking policy. Only our management team and two other staff members are required to verify if someone has violated this rule. Only our management team is allowed to assess the fee related to guest who smoke in a non-smoking room. We have many safeguards in place to ensure we don't charge guest who abide by our non-smoking policy. I hope this may clarify some of the points you mentioned in your review. If you have any questions or suggestions do not hesitate to reach out to us at [email protected]

"Nice, Clean, Fairly-Priced"

4
31/10/2015

Two-night stay in October, 2015. Appeared to have been remodeled recently, nicely done. Room was nice, clean, quiet, and reasonably priced, which is all I want for a night or two on the road. "Sanitized" TV remote in a bag a nice touch. Good shower, clean, good water volume and pressure, exhaust vent. Stay included a hot breakfast better than the motel norm. Staff was pleasant. Only negative was inability to access the wi-fi with my I-phone using the in-room instructions, but that may have been my ineptness, and I did not bother to ask the desk for assistance. Very pleased with my stay, certainly would stay there again.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Paul B, We would like to thank you for your feedback. We are humbled by your comments and we are constantly looking for ways to improve. I am sorry for the troubles you had experienced with the internet access. I have forwarded your comments to our technical support team, and I can assure you we will make any necessary corrections. Our property refresh is almost complete, just working on a few more things to help improve guest comfort and satisfaction. We look forward to seeing you again during your next stay in Danville.

"A little scarey"

3
15/10/2015

Hotel was upgraded. Room was upgraded but not the bathroom Breakfast was OK. Location had a McDonald's across the street and two Mexican restaurants within walking distance. The entrances did not have a security.

BWRIVERSIDE, General Manager at BEST WESTERN Riverside Inn, responded to this review
Hello Grandmajungle, I would like to thank you for staying with us again. I would like to apologize for your less than satisfying stay with us at the BEST WESTERN Riverside Inn. I very disturbed by your feedback, and I have reviewed it with my staff. I would like to clarify that our hotel went through a complete refresh over the course of the past few months. We replaced all carpet, furniture, repainted & textured walls, guest room lighting, bathroom flooring and repainted all of our bathrooms. In our public space we replaced and reconfigured our lobby, replaced all carpets, flooring, lighting, wall coverings and furniture. Our goal is to modernize our facility so that we can improve on guest comfort and satisfaction. We also improved our breakfast by offering five hot items (biscuits & gravy, scrambled eggs, breakfast meat, fresh pancakes, and fresh hot pastries), a variety of cereals, juices, milks, oatmeal,sweet pastries and much more. We are always looking for ways to improve. We are addressing our locking solutions with our vendors. I have been with the hotel for the past ten years and I can assure you we provide a safe and quite accommodations for all of our guests. We want to make this situation right. If you would please reach out to me at [email protected], so that I can discuss these matters with you. Thank you! Guest Services Team

"Can't beat Best Western"

5
12/10/2015

The room was very nice, nice beds, shower, TV and service. The HOT breakfast was good with biscuits and gravy, well done bacon, and scrambled eggs. Juice, coffee, rolls and fruit. If you are in the area stay here. The only bad thing is the small parking area for check in. Since my wife and I both use c-paps we really like the outlets on the table lamps. Easy chair could have been better.

"Newly Remodeled"

4
18/09/2015

Spent 1 night at the Best Western Riverside hotel. The room was newly remodeled and smelled of new carpet. The room was clean and beds were exceptional. Don't choose this one for the exterior it's deceiving it's a really nice place.

"50th Class Reunion"

5
01/09/2015

Traveled for my 50th class reunion in a small rural farming community near the motel. The motel had recently been renovated so the rooms had new furnishings. Breakfast choices were more than adequate with lots of good hot coffee. The motel staff was courteous and seemed truly concerned with travelers comfort. Would stay here if in the area again.

"Great breakfast, nice staff, great room"

5
24/08/2015

The breafast had plenty of choices. Staff was helpful. The room was lovely, with a king bed and frig. There were reading lights, and a table that rolled out from under the desk, if you needed more flat space.

"Great Location Great Price"

5
18/08/2015

Last minute reservation on our way home from Kentucky / Tennessee distillery tours, hotel room was clean, staff friendly, customer service great. No issues no problems with our reservations. Breakfast was1 of the better then any on our 7 day journey. Hotel was also 1 of the nicest on our journey. Location was right off the freeway- It was a good night rest before heading home.

"Room was great!"

4
18/08/2015

My daughter and I booked a King size bed room at this hotel for a weekend trip to see relatives. The room was great - clean room and comfortable bed! It came with a under the cabinet fridge and Keurig Coffemaker. Staff was very friendly and helpful! They do offer pastries and biscuits in the morning, but we went to a local restaurant instead. Although I did take advantage of their International Delights Coffee Creamer - Irish Cream! The hallways and other parts of the hotel appear to be in the process of much needed repairs - but what counted most was the beautiful room!