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Best Western Hotel Cottage Grove Inn, Cottage Grove

4.5/5  - basé sur 409 notations.
1601 Gateway Boulevard, 97424-1294, Cottage Grove, United States - Ver el mapa

Bienvenido al Best Western® Cottage Grove Inn. El recorrido turístico por los puentes cubiertos de Cottage Grove ofrece a nuestros huéspedes una fantástica forma de conocer la zona. Nuestro hotel de Cottage Grove está situado en el área de Eugene y atrae a numerosos huéspedes que tienen previsto asistir a un partido de los Ducks. El Valle de Willamette es una fantástica región que cuenta con numerosas bodegas y a solamente un par de horas en auto podrá acceder al centro de Portland. Los eventos celebrados en la Universidad de Oregón son otro de los motivos que atraen a numerosos viajeros hasta nuestro hotel, que también da la bienvenida a viajeros de paso, amantes de la naturaleza y todos aquellos que deseen disfrutar de paz y tranquilidad durante su viaje por la I-5. Los partidos de fútbol americano de los Duck congregan igualmente a una gran cantidad de seguidores y la ecléctica ciudad de Eugene es un lugar que merece la pena conocer. A poca distancia de nuestro hotel de Cottage Grove podrá encontrar magníficos restaurantes, tiendas y un relajado ambiente universitario. Con los puentes cubiertos y un hermoso carril para bicicletas, en las mismas inmediaciones del hotel podrá encontrar lo mejor de Oregón. Tanto si se encuentra de visita en la ciudad para asistir a un evento de atletismo como si simplemente desea disfrutar de una relajante escapada, puede contar con nosotros para acceder al nivel de servicio que espera encontrar durante su estancia. En las inmediaciones del hotel podrá encontrar dos lagos y numerosas actividades acuáticas. Disfrute de un día de natación, paseos en barco, pesca o picnics junto al agua. Muchos de nuestros huéspedes visitan Eugene para asistir a los eventos celebrados en la Universidad de Oregón, las ceremonias de graduación de la U of O o para explorar la ruta para bicicletas del río Row de Cottage Grove. Independientemente del motivo de su visita a esta zona, merece disponer de una amplia habitación y de una lujosa cama durante su estancia. Los viajeros de negocios que tengan previsto visitar el Departamento de Transportes de Oregón, Oregon Forestry o los militares de servicio en la zona cuentan con nuestro hotel para sentirse como en casa durante su viaje. Nuestra fantástica ubicación le permitirá desplazarse por la zona con la mayor comodidad hasta su lugar de trabajo o hasta el partido. El personal de nuestro hotel de Cottage Grove estará encantado de proporcionarle todo tipo de recomendaciones sobre los restaurantes, tiendas y atracciones locales para que pueda sacar el máximo partido a su viaje. Reserve su estancia en el Best Western® Cottage Grove Inn hoy mismo.

Best Western

Hotel Cottage Grove Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
    Estacionamiento al aire libre
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 409 huéspedes
NOTA EMITIDA
Excelente
219
Muy bueno
139
Normal
34
Malo
8
Pésimo
9
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
32
De negocios De negocios
41
En familia En familia
167
En pareja En pareja
130
En solitario En solitario
22
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Very suprised"

5
26/08/2018

Our visit was last minute and the staff was super helpful in getting us a great room at a great price. The girl that helped us check in was actually done with her shift and stayed as the other desk gal was helping another traveler. She was friendly, helpful and apologized for being in "street clothes". The whole experience was great

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Anthony, thank you for being our guest, and we are so happy you enjoyed your stay with us. Thank you for sharing your experience with us. We do try to always be here for our guest. We wish you safe travels, and we hope to have you as our guest again.

"Excellent Stay at the Cottage Grove BW"

4
16/08/2018

The Best Western in Cottage Grove was our four and final stay at a BW during our road trip through Oregon and California. We like the chain because we know we're going to find them pretty much everywhere, and the accommodations are clean and comfortable, breakfast is included, and the modest price fits our budget...all of which describes the Cottage Grove location as well. The location is immediately off the freeway, adjacent to all of the town's fast-food restaurants, but the area the hotel is in is not the historic Cottage Grove downtown, where the real character of the town is located. The front desk staff was friendly and helpful, and the breakfasts are what we've come to expect at Best Westerns all over the western U.S., so no surprises there. One suggestion I have would be to stock some English Breakfast tea along with the other flavors of black and herbal teas; the Lipton tea bags provided don't quite cut it when you want a nice brisk cuppa in the morning.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for your feedback. We are so happy you enjoyed your stay with us, and our little town. We wish you safe travels, and hope to have you as our guest again.

"Pretty nice facility"

4
30/07/2018

This hotel is pretty nice. Breakfast is pretty good, it is the basic hot breakfast with cereal, yogurt etc. The room is comfortable and the pool and hot tub are very nice. The staff were very friendly, seemed genuinely interested in helping. I recommend this place any time you are in Cottage Grove

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are so happy you enjoyed all of our amenities. Thank you for sharing your experience with us. We wish you safe travels, and hope that you will be our guest again.

"Great hotel"

5
08/07/2018

This was a great hotel. The staff was outstanding Jessica you should be proud of your staff. The hotel was clean and the room was also very clean and the bed was comfortable. In the morning they had an outstanding breakfast. We will be back.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Bill, thank you for staying with us, and yes I am very proud of my staff. Their are amazing. I am very thankful for all their hard work. Thank you for taking the time to let me know. We look forward to having you as our guest again. Safe travels.

"Great Hotel!"

4
14/06/2018

Breakfast was the best self-serve breakfast I've had! Very impressed at what we got for the price. I have a general rule to never spend less than $100 for a hotel room but this hotel blew expectations out if the water. Clean comfortable rooms, great price and great breakfast!!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Jessica, thank you so much for all your feedback. We are so happy you enjoyed our hot breakfast, and that all our hard work is appreciated. We wish you safe travels, and hope to have you as our guest again.

"Clean, Quiet, Basic Hotel"

5
10/06/2018

We stayed one night while on a cross-country road trip. The hotel is located off of I-5, but far enough from highway that it was quiet. It's a fairly small place. I saw somewhere that it had recently been renovated. It looked like the interior walls had been freshly painted and the carpets replaced. Our room was spotlessly clean. There are a number of fast food places in the immediate area. A good casual sit-down restaurant, the Vintage Inn, is located across the street. Breakfast area was small but adequate. There were a variety of cold items, and they did have chafing dishs of hot scrambled eggs and breakfast meats. Pretty standard for an included breakfast, but welcome before hitting the road, A little trivia - in the movie “Animal House,” the famous parade scene was filmed on Main Street in Cottage Grove. It looks pretty much the same 40 years later.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for all your feedback. We are so happy you enjoyed your stay, and that you appreciate all of our hard work we do. Yes we did upgrade our paint, and we did install new carpet through out our property. It is nice that we do have a verity of food choices close to us. We are also know as the covered bridge capital of Oregon a little bit more tad bit information. We wish you safe travels, and hope to have you as our guest again.

"Good Value"

4
01/06/2018

The Staff were excellent and the hotel room clean. We really enjoyed the comfortable bed and room. The indoor swimming pool and hot tub were a real treat as they were also clean and we had them to ourselves. Breakfast was always plentiful but wish there were more to choose from. The property is an older property with things in need of repair..ie; doors leading to outside parking lot did not lock. Overall, I would have to give the hotel an excellent review for the professional staff they had but because of the problem with the property the most I could give it ir very good.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Cyndi, Thank you for being our guest, and we are happy you enjoyed your stay. I do apologize we were waiting for a part to come in for the door it is now fixed. Thank you for taking the time to share your experience with us. We wish you safe travels, and hope to have you as our guest again.

"A LOT of bang for the buck!"

5
22/05/2018

1, Nicely updated, large rooms. 2. Very clean. 3. Friendly and helpful staff. 4. Great amenities like fridge, microwave, coffee maker, pool and spa. 5. Above average breakfast included- biscuits & gravy, meat, eggs, potatoes o'brien. Bathrooms still looked outdated, but still, everything else was quite exceptional for a small town motel. Helpfulness and friendliness of staff and the breakfast offerings were quite a wonderful surprise. Cheaper places in town, but worth the extra bucks.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for letting us know about your stay. We are so happy you that you enjoyed your stay. We hope to have you as our guest again. We wish you safe travels.

"Great stay!"

5
09/05/2018

This hotel is in an easily accessible location. The service was excellent, breakfast was a notch up from the usual, room was clean and comfortable. I prefer a slightly softer bed but still got a decent night's sleep. Would stay here again.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Linda, thank you for the 5 star review. We are happy that you enjoyed your stay with us, and thank you for sharing your experience. We wish you safe travels, and hope to have you as our guest again.

"very comfy"

5
07/05/2018

great stay and great people,the staff was very attuned to making us comfy and had all we needed,had everything near by that we needed and also they offered a food service,hotel was centrally located so near transportation

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and yes we do offer a hot breakfast. We are happy you enjoyed it. We wish you safe travels, and hope to have you as our guest again.

"Awesome place to stay!"

5
05/05/2018

This hotel is awesome! My husband, daughter and I stayed here on May 4 2018. The general manager Jessica is extremely nice and helpful. She seemed to know many guest names by the morning which is something you expect at the Ritz but not at small town hotels. Her staff are all really kind as well. It's a smaller hotel so it's quiet and just off I-5 enough that you don't hear a thing at night but close enough that you're not driving far off the main road. The beds are comfy (firm but soft), room is well kept and clean. There is a fridge, tv and microwave. The best part of this hotel is the hot breakfast. There were make-your-own waffles, make-your-own breakfast burritos (with bacon, salsa and cheese for toppings), yogurt, biscuits with sausage gravy, scrambled eggs, sausage links, sausage patties, hard boiled eggs, potato/peppers dish, 4 fruit juices, coffee, 3 types of syrup (we had the boysenberry), milk, fresh bananas, fresh cut cantaloupe, fresh cut oranges, 4 kinds of cereal, and more but I can't remember it all. All very fresh and very hot. Very impressive. The pool is small but that is expected for a small hotel. It is very clean & ventilated so you don't pass out from the chlorine smell. There is a hot tub with handicap accessible chair to both pool and hot tub. I highly recommend staying here for the convenience, the customer service and the breakfast. It also has a Dutch bros coffee stand next door so you can caffeinate with local Oregon brew on your way out of town. Cottage Grove is home to 6 covered bridges as well which makes for a beautiful drive if you're up to it. There are 2 of those bridges near this hotel so we plan to check those out when we leave. The hotel has a map of where the bridges are so ask the front desk.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you so much for letting us know everything you enjoyed about your stay. We do really work hard to make sure our guest feel like they are part of our family. We wish you safe travels, and hope that you will be our guest again.

"wonderful hotel"

5
24/04/2018

This is a wonderful place to stay, management and staff are very friendly and helpful. Places to eat close by. Sites all around to visit. Really enjoy Dutch Bros right next door. They serve a good breakfast at hotel and coffee all night long.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you Norma Jean. It was so nice seeing you and Mary again. We are happy that you enjoyed your stay with us again. Until next time.

"All good ....but the BED!"

2
16/04/2018

Great if you can sleep on a board. This motel gets high marks in many categories....except the bed! Breakfast is excellent, service and cleanliness is fine. But why stay when you can't sleep? Disappointing...We have stayed before and were very satisfied.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and I am sorry our beds were not comfortable for you. I will look into this. We wish you safe travels, and hope to have you as our guest again.

"Excellent stay at Best Western"

1
14/04/2018

The room was good, all staff was pleasant and helpful and the breakfast was excellent. We didn't get a chance to use the pool, but it was very clean and look great. We will be staying there again when we are back in the area.

BestWesternHotels, Corporate at Best Western Cottage Grove Inn, responded to this review
Thank you for taking the time to provide feedback of your recent stay with us. We are happy to hear that you enjoyed your stay and hope that the one star was made in error. Thank you for choosing Best Western. -Best Western Hotels & Resorts

"Better than the rest"

5
11/04/2018

The location was great - close to all amenities yet away from traffic and noise. Hotel was super clean, bright and cheerful on a rainy day - staff were welcoming, friendly and attentive. We will definitely return here on our next trip through!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
We are so happy you enjoyed your stay with us. Thank you for taking the time to share your experience. We wish you safe travels, and hope you will be our guest again.

"Great nights sleep."

5
30/03/2018

Service was fantastic right from check in with Jessica till we left the next morning. We were given the rate that I had found online without even asking for it. This rarely happens as I usually get quoted a much higher rate when I don't reserve with other hotel chains. The hotel is convenient for I-5 travel but you can not hear the highway from the hotel. Like most hotels the walls are a bit thin but all was quiet by 9:30 pm. Jessica was really helpful at check in and made sure we had all we needed. The room was clean and the bed was super comfortable. We left early in the morning but even at 4:30 am they had hot coffee and tea ready so we took a cup to go. We were too early for the breakfast but they had bananas and packaged breakfasts (eg oatmeal) available. We will definitely use this hotel again next year on our way home from California.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Juliette, thank you for taking the time to share your experience with us. We are happy to be here for our guest that travel the I-5 corridor. I am happy you room was clean and comfortable for you. We wish you safe travels, and look forward to having you as our guest next year.

"Best Best Western experience"

5
28/03/2018

My husband and I are very satisfied with Best Western here in the US and in Europe. I was traveling for a memorial service alone, and this property not only met my expectations but exceeded it! Jessica the Manager greeted me by name every time she saw me, offered 2 bottles of water and a granola bar upon check in as I am a Rewards member. Hot and cold items at breakfast with varied offerings. Room was comfortable and free internet fast. My experience could not have been better. Location right off I 5.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Dayna, I am happy we were here for you, and thank you for being our guest. I hope you had a safe trip home, and thank you for the glowing review.

"Wonderful Place"

5
25/03/2018

The location is right off I-5. From the moment I stepped foot into the reception area I was warmly greeted and felt cared for. My room was clean and comfortable. I had everything I needed, and as a Rewards member received 2 bottled waters and a granola bar on check in. The breakfast had variety which was included in the rate. I saw several well behaved dogs with owners staying here which is a plus for people traveling with pets. I would definitely stay here again if ever in the area.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Dayna, we are so happy you took time to give us a raving review, and thank you for being our guest. We are happy you enjoyed your stay, and we look forward to having you as our guest again.

"Best Value in the area"

5
12/03/2018

The staff and manager here were great. They were personable and called you by name. The hotel was fresh and clean, beds were very comfortable. Breakfast was very good, sausage, eggs, potatoes waffles, a wide variety of pastries, cereals, juice and coffee . I would stay here again.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
We are so happy you enjoyed everything about your stay. We do try to have excellent customer service, and clean rooms. We want all our guest to feel like family. Thank you for expressing how much you enjoyed our breakfast. We wish you safe travels, and look forward to having you as our guest again.

"Best place to stay in the area"

5
02/03/2018

We come to Cottage Grove 3-4 times a year as we are wine club members at several local vineyards. This hotel is our first choice always for several reasons. The rooms are spacious, clean, and stocked with plenty of towels and toiletries. Jessica and her staff are always friendly, well trained in customer service, and happy to help with any request. The full breakfast can't be beat. The food is fresh with lots of choices. If you need to dine out, there are all kinds of restaurants and fast food places nearby. The only drawback is the freeway noise can be a little loud if you are on that side of the hotel. Earplugs solved the problem for us. You can't go wrong staying here.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Suzanne, thank you for always staying with us, and thank you for taking the time to share your experience. We do take pride in our hotel. We look forward to having you as our guest again. Safe travels

"Good people, good place"

4
23/02/2018

This motel provides good value, a reasonable compromise between the size and appointments of the rooms and the cost of the stay. The rooms are clean and the beds are reasonably comfortable. The staff is exceptionally helpful and thoughtful! AND, they take pets! The breakfast, as is the case in every motel these days, is factory food. So if you care about your health, eat elsewhere.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we appreciate you letting us know about your stay. We do try to provide excellent customer service, and to make sure are rooms are clean and comfortable. We wish you safe travels, and hope that you will be our guest again.

"NOT DISABLED FRIENDLY!!! Not allow service animal."

1
10/02/2018

We went to rent room on 2/9/2018. Was told we can't rent because of our service animal. Explained ADA law. Clerk Brittany at front desk was not very helpful. Her attitude was condescending and unprofessional. Very uneducated of the ADA law and service animals. If you are disabled traveling with service animal, don't go there!!! Never want go back there again. Go to other town. Will report it to ADA and Best Western HQ customer service. They need to be educated on ADA law.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
I am very sorry you had a bad experience, but I think you have confused us with another hotel. I do not have a front desk agent named Brittney. Please call me at 541-942-1000 because I want to make sure that this was not some one from my staff. I do try to make sure all my staff is aware of ADA laws, and that they are able to provide excellent customer service at all times.

"Best Western Cottage Grove Great Stay"

4
15/01/2018

This is a very traveler friendly hotel. The hotel manager was very professional, friendly and attentive. Breakfast was hot and fresh. The room was clean and comfortable. The hotel is close to restaurants and other places of interest.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are so happy you enjoyed your stay with us. We wish you safe travels, and hope that you will be our guest again.

"Dog Friendly Hotel"

4
11/01/2018

Clean, comfortable dog friendly hotel. Bed was comfortable, staff very friendly and helpful. Reasonable pet fee and nice grassy area. Restaurant across the street opened late. Morning breakfast typical for a Best Western offering the standard fare.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Good standard for a HWY 5's motel"

4
06/01/2018

The room has large and good beds. They fight to prepare a tasteful breakfast. The front staff likes a good and personalized talk. Highway 5 is not a problem, but the surroundings are soulless. In winter, it is a struggle to find the way. Parking entrance is small and lost on a murky intersection. Be prepared for an overwhelming bore if there is a need for a place to eat.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for your feedback. We wish you safe travels, and hope that you will be our guest again.

"Basic clean hotel"

4
05/01/2018

best place to stay in the area of Cottage Grove, Dorena , OR. The staff has been very courteous and welcoming. The price is right. It is dog friendly which is always important to us. Very close to freeway but still quiet

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know that you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Very comfortable, good location"

5
04/01/2018

A friend & I stayed here recently & found the staff friendly & the room clean & comfortable. I love Cottage Grove, so many interesting things to see & do. We rode bikes on the Doreen Lake Rail Trail. A fun & scenic ride. The down town area is cool too & we basically rode our bikes all over town from the hotel. Have stayed elsewhere in CG on a different occasion but this was a much nicer choice.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for letting us know how much you enjoyed your stay with us. We are happy you also enjoyed our little town it is it's own little gem. We wish you safe travels, and hope you will be our guest again.

"A Visit With Friends"

4
03/01/2018

We needed a place to stay while visiting with long time friends. They had a reasonable deal, so we checked them out. The room was very nice, seemed pretty recently updated. They had on site laundry which was helpful for mr. The pool and spa were and awesome addition! I do hope they have fixed the rail to get in and out of the hot tub? It was not welded in, and very loose. If one was to fall getting out, there may be serious injury! The continental breakfast as was the best I had at any stay while in Oregon. I would try them out again.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy you enjoyed your stay. We will look into the hand rail in the spa. Thank you for letting us know. We wish you safe travels, and look forward to having you as our guest again.

"Friendly, Comfortable, Accommodating"

5
01/01/2018

Freeway close, convenient location to dining and shopping. Staff was friendly, helpful and accommodating. Room was clean and appealing. We were there during the holidays. They decorated the lobby and even had lights in the trees and shrubs outside. We will stay here whenever we are in town.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to share your experience with us. We are so happy you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Great place"

5
01/01/2018

Surprised to find this hotel to be the best hotel we have stayed in for a best western front desk at check in the young man was friendly and very helpful great experience the room was very clean we can recommend this place

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and I am happy Dusten made your stay enjoyable. Thank you for sharing your experience with us. We wish you safe travels, and hope that you will be our guest again.

"Best Hotel in Cottage Grove"

5
29/12/2017

This is a very nice and clean hotel. We will definitely stay there again. The staff was very helpful and the breakfast was good. We checked out on Christmas morning and there was a goodie bag filled with all kinds of good stuff left outside our door.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Great value!!!"

5
27/12/2017

The hotel felt very clean. My room was very comfortable and breakfast was great. It was the least expensive hotel during my trip from California to a Canada and back. I will definitely stay at this hotel if I am ever around the area.

"Great Stay"

5
26/12/2017

We went to see our newest grandchild. We were here for two night and enjoyed the facilities. The staff were all great and friendly. All were professional and courteous. The GM was top notch, accommodating and very helpful. I think its needs a better entrance as you have to go through the Carl's JR lot to get to it. Room was great, real reasonable pricing. Will definitely go back and stay here.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for sharing your happiness of your new grandson with us. We wish you safe travels, and look forward to having you as our guest again.

"Great Stay at Cottage Grove."

5
25/12/2017

I have nothing but good things to say about this hotel. Everything went great. The price was very reasonable and the staff was very accommodating. The hallways were even heated(unlike many BW hotels we've been at recently)

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are so happy you enjoyed your stay. Thank you for sharing. We wish you safe travels, and hope that you will be our guest again.

"Best Western Cottage Grove OR"

5
19/12/2017

We always stay at this hotel on our way south. Our receptionist was very helpful with our questions. The room was very nice and clean. Breakfast was one of the best with a great selection of food and the service great. Would recommend this hotel

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are so happy you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Staff Were Fast At Fixes"

4
18/12/2017

I took a shower thinking I could use the hair dryer to dry my hair. The hair dryer was broken. Advised the front desk, they said they would fix it while we went to breakfast. sure enough after breakfast there was a new hair dryer in the room. That was fast work.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy we made your stay enjoyable. We wish you safe travels, and hope that you will be our guest again.

"A BW better than most"

5
28/11/2017

This is a very nice hotel: the staff was very pleasant, efficient, and accomodating. The breakfast foods were better than most, primarily because they had a wide variety of hot food (not that paper thin "bacon" product you get at other places) and REAL fresh fruit (I've never had better cantelope and strawberries). Good job, BW!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for the wonderful review. We are happy that you enjoyed your stay with us. We wish you safe travels, and hope that you will be our guest again.

"Very nice hotel"

5
28/11/2017

This hotel is in a great location. It was clean and the staff was very friendly and helpful. I had never been to Cottage Grove and was pleasantly surprised. I would recommend this hotel and would stay here again.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are so happy you enjoyed your stay with us. We wish you safe travels, and look forward to having you as our guest again.

"Nice, but sunken bed."

4
27/11/2017

overall exp. was good w/ great breakfast. But bed felt like it sank in the middle and did not get a good night sleep. had micro & fridge which is always nice.Room was clean, had nothing else bad to say about room, other than the bed. Breakfast room was smaller than most, but probably appropiate for location.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know what you liked about your stay, and where we can make improvements. We wish you safe travels, and hope that you will be our guest again.

"Great Staff!"

4
11/11/2017

From check in to check out staff very helpful & pleasant Clean, pleasant rooms, fine hot breakfast, all made for a great stay at a very reasonable cost. Also very good access from highway. If there is a downside very little in the way of restaurants in walking distance. Only lots of fast food places.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Arizona Golf Trip"

5
09/11/2017

Very nice clean hotel with a great breakfast and wonderful location. Friendly staff and as we were three guys, the most unique part was that they offered us a room with three double beds in it. A first for us. Highly recommended. Right off I-5

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are very happy you enjoyed your stay. We wish you safe travels, and hope you will be our guest again.

"Great service, best hotel breakfast, clean rooms."

4
05/11/2017

We were greeted by a friendly gal, quickly registered for our room. They even called the day before to inquire about our arrival time so our room would be ready. Rooms were clean and welcoming. They asked us to estimate the time we would come to breakfast so there would be plenty of food, and that it would be fresh. A great amount of thought and planning seemed to be given to serve those staying there very well. Great place to stay.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know all our hard work made your stay enjoyable. We do believe it is the little things that make the difference. We wish you safe travels, and hope that you will be our guest again.

"GREAT HOTEL"

5
04/11/2017

Great hotel clean,quiet, good people and great location (easy on, off freeway) Travel for business sleep during the day entire staff goes out of their way to be as quiet as they can. Well worth the stay

"Nice clean Hotel"

4
04/11/2017

The place is very nice and clean. Enjoy your stay in this little town in Oregon... A very nice little town along the I-5 Route. Lots of amenities and easy access to fuel and food. There is even a Walmart and Bi-Mart here. If golf is your thing, you can do that as well.

"Good food & friendly staff but sad pillows"

3
31/10/2017

The variety of Breakfast food was great and there was a Silverware option instead of plastic. Staff did a wonderful job keeping dishes full and hot. Pillows were pretty bad so bring your own. Bathroom really needs an upgrade and a little more TLC in the cleaning dept.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for your feedback. Unfortunately we only have plastic ware for our breakfast area. I am not sure if you have confused us with another property. Either way we wish you safe travels, and hope that you will be our guest next time you are in our area.

"A bit tired but great staff"

3
24/10/2017

BW might just pull this facility's BW name. The carpets look worn; they had to repair an outlet in the lobby; the pool most definitely needs repair. The pool's approach hallway is grim with chipped paint and the falling-away window sills are about to lose their ceramic tiles. Leeda at the front desk was very helpful finding the hidden power strip and handling an accidental double booking. The staff at breakfast kept everything topped up and super clean. We have stayed at much higher quality BWs throughout the western USA.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for your feedback. We are in the process right now of replacing all of our carpet. The pool hallway was just re-spackled, and we are putting fresh paint on it. Unfortunately once in awhile things do stop working and we do have to replace them. We do try to fix a problem as soon as we know about it. We are happy you enjoyed our breakfast. We wish you safe travels, and hope that you will be our guest again.

"Very Friendly Staff"

4
24/10/2017

We stay at this hotel to visit family in Cottage Grove and it's a bonus that they allow dogs. The rooms are clean, and have comfortable beds. The staff we have encountered on each trip have been so friendly and helpful-makes our stay that much more enjoyable.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy that we made your stay enjoyable. We wish you safe travels, and look forward to having you as our guest again.

"Another good Best Western"

4
22/10/2017

Coming up on the end of a 3-week road trip, and all we want to do is get a good night's sleep. We stayed on the road too long this day, and checked in latter than we had planned. The check in went so quickly that you would think they were waiting for me to arrive especially. Room was in good shape, and we slept like babies.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy to be here for you. We are happy we made your stay. We wish you safe travels, and hope to have you as our guest again.

"Clean and comfortable hotel along I-5"

4
13/10/2017

One of the best aspects of a decent hotel is to be able to relax on a clean, comfortable bed. The beds at BW Cottage Grove are very comfortable with fluffy duvet, extra-thick mattresses and plenty of pillows. The room is nice, nothing special really. Bathroom is TINY, even for one person, though the sink is in the outer room, which helps. Front desk calls after you've had time to settle in. I don't like the intrusion, but I'm sure most will appreciate the courtesy. Staff were always helpful and friendly. Excellent hot breakfast complete with eggs, potatoes, sausage, gravy, waffles, cereal, pastries, selection of fresh fruit. Easy on/off location from I-5 with plenty of shopping and dining options.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know about your stay. We appreciate it. We wish you safe travels, and hope that you will be our guest again.

"Best BW Breakfast."

5
11/10/2017

After an 11 day road trip, with 8 different Best Western hotels visited, I have to say Cottage Grove had the best Breakfast bar. Fresh fruit. Biscuits and gravy and much more. Thank you. I'll probably be back.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for letting us know that you loved our breakfast. We wish you safe travels, and look forward to having you as our guest again.

"Clean and friendly "

5
06/10/2017

Booked this room through booking.com but it was the same price as walking through the door, so it didn't count towards my rewards. My stay here was very good. The staff were very friendly and helpful. The room was neat and clean. The breakfast was about average but there was a dedicated employee to clean up and help you if needed.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Great place to stay"

5
05/10/2017

Had to stay one night while on the road. Ranked best on Trip Advisor so we did it. Was very happy on all counts. Very clean, modern and well appointed. Pool and hot tub very clean and nice. Hot breakfast included. Staff all helpful and friendly. Very pleased with our choice. Thanks Trip Advisor!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and taking the time to share your experience. We wish you safe travels, and hope that you will be our guest again.

"Excellent service and quality"

5
04/10/2017

This was a really nice hotel. The rooms have interior corridor access. The room was also very quiet even though it was near a busy street. We could not hear any traffic at all. There is also a indoor pool/hot tub which was great for the chilly afternoon we arrived. Hotel staff take pride in their facility and were very courteous and helpful. There are 2 room that have exterior access for those with special needs and the handicap parking spaces are right in front of those rooms. The breakfast area was very well stocked and very clean. We had fresh strawberries and cantaloupe melon available the day we were there. There is a family restaurant across the street which was easy to get to for dinner. We definitely will stay here again if we are in the area.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are so happy that we made your stay enjoyable. Thank you for taking the time to spread the word about our property. We wish you safe travels, and look forward to having you as our guest again.

"Clean,comfortable,great staff"

5
01/10/2017

Staff very helpful. Check-in clerk gave all needed information to make our stay comfortable. Room was spacious,clean,comfortable. Jessica the check-in clerk was able to suggest an outstanding resturant which is a plus in an area we were not familiar with.The breakfast was great and woman in charge was very efficient and helpful to those who needed assistance.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest. I am happy I was able to make your stay. We wish you safe travels, and hope that you will be our guest again.

"For a Good Nights Rest"

5
30/09/2017

If you need a place to lay your head after a long day travelling, then this is it. The beds are comfortable. The rooms are spacious. The breakfast is hot and has a variety of choices to satisfy any palate.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank our for being our guest, and thank you for taking the time to let us know how much you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Great place to stay!"

5
24/09/2017

I've stayed at this location a few times now and it is always a great experience. Great staff, great amenities, great hot tub/pool and the breakfast is amazing! I have family in the area and I will be staying here again for sure.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being a loyal guest, and we are very happy that we make your stay enjoyable. We wish you safe travels, and look forward to having you as our guest again.

"Pleasant Stay"

4
23/09/2017

I highly recommend this hotel to anyone traveling through Cottage Grove, Oregon. The staff were friendly and extremely accommodating. The breakfast was outstanding -- fresh sliced fruit and southwestern potatoes were delicious! The facility was clean, the beds comfortable, and it was situated in a great location, close to the freeway, restaurants, and a service station was near by.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are very happy we made your stay. We wish you safe travels, and we hope that you will be our guest again.

"Great Place to Stay"

5
18/09/2017

One of the best hotels we have stayed in. My husband I were greeted with smiles and all of our questions were answered. Great employees, clean, comfortable rooms and an excellent breakfast. The manager was wonderful. She talked to us about the area and gave us a lot of great information. We will stay there again next time we visit Oregon.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy that we made your stay enjoyable. We wish you safe travels, and look forward to having you as our guest again.

"Good Night's Sleep"

4
18/09/2017

Our experience at The Best Western Cottage Grove Inn was great. We needed a hotel for one night in the middle of 2 long driving days. The room was clean and comfortable and the staff friendly and caring. Breakfast was better than the average hotel at that price range.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are very happy that you enjoyed your stay. We wish you safe travels, and we hope that you will be our guest again.

"Nice room"

4
13/09/2017

We stopped just passing thru Oregon. Very nice rooms. Front desk was helpful for directions and recommendations on restaurants. Value was good. Nice continental breakfast in the morning. Food was hot and ready when we came done. Coffee was good too.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Service made it worth while"

4
10/09/2017

This hotel is shoe-horned in between a bunch of fast food restaurants. It is a step above normal Best Western's primarily due to its staff. They went out of their way to make our visit enjoyable. They were sold out but you would never know it. The breakfast was particularly enjoyable as to its variety. Cottage Grove is a bit of a diamond in the rough. It is 20 minutes from Eugene and is known as the "Covered Bridge Capital of Oregon".

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for the wonderful review. We are so happy that we made your stay enjoyable. We wish you safe travels, and hope to have you as our guest again.

"Enjoyed our stay here!"

5
09/09/2017

We were here overnight for the August '17 eclipse. Our room was spacious and clean, and I am particularly sensitive to bad odors - our room and the hotel in general smelled fresh and clean! The indoor pool was open late, which we appreciated. Since we were getting up early to drive to the eclipse totality path, we would miss the free breakfast. The hotel opened the breakfast room up early (3 a.m.) for all the eclipse chasers, and we were able to get cereal and coffee, etc., and they had little travel bags with an energy bar and a bottle of water for each of us. They even had a couple of eclipse-safe glasses in our room for us. This was one of the most personable hotels we've ever stayed at. They were very good at making their hotel be a positive part of our eclipse experience! Besides all of that, the service was good and the beds were very comfortable, and the location was right next to a freeway, and had food places all around. I would definitely stay here again.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to write a glowing review. We are so happy you enjoyed your experience with us. We wish you safe travels, and hope that you will be our guest again.

"Family Reunion"

5
09/09/2017

Extremely friendly and helpful staff, and convenient location off the I-5. I always use this hotel when I come up for my family reunion. In earlier years, I tried another hotel in Cottage Grove, and a Super 8 in Creswell - both of those hotels were of lower quality and service.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest again, and thank you for the 5 star review. We wish you safe travels, and hope that you will be our guest again.

"Very Clean and friendly"

5
08/09/2017

This was a very great place to stay. Spent two nights and everything was clean and orderly. The free breakfast was excellent compared to a lot of the ones I've had at other best westerns. Staff was extremely friendly and helpful. Would stay again!!

"Best Western, Cottage Grove Inn"

4
07/09/2017

Jessica K. was an outstanding employee. She especially went above and beyond during the breakfast service. She'd checked us in the night before, and returned to work in the morning before we'd gotten up and ready for breakfast. Simply amazing to witness her work ethic and customer service skills in action. She is a credit to her employer.

"Knowing how to make visitor feel very welcome"

5
07/09/2017

When I went to check in after eight hours of driving, I was very tired. Clerk at check-in made me feel like I was the most important person checking in. I had a rewards membership which he let me know gave me a 10% discount on the room. Also he processed my $20 gift certificate and let me know about express check-out, which would have my receipt slipped under my door the next morning, so that I wouldn't have to go to front desk before checking out. Breakfast included fresh scrabbled eggs, bacon, sausage as well as cereal of waffles for those that wanted them. Room was very clean and done to make visitors feel at home.

"Great place to stay!"

5
06/09/2017

Great place to stay, just off the highway. Staff was very helpful and courteous especially Leeda (not sure if spelled correctly). Definitely a stopping place for our road trips to/from California. Breakfast was great, staff was very engaging! I work as a GM for another hotel brand and lived my experience!

"Great value for family road trip"

4
04/09/2017

A good value place for a stop on the road with family and pets. The staff is really nice and helpful, the breakfast is convenient. Nice to have a pool for the kids to use up some energy. Consistent with my overall positive experiences with Best Western.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest. We are happy that you enjoyed your stay with us. We wish you safe travels, and hope that you will be our guest again.

"Great Hotel"

4
31/08/2017

Veyr nice hotel. Excellent location. Close to the I-5 but very quiet. Would stay again. The breakfast was very good. There was an excellent variety of fresh fruit and hot breakfast foods. The staff made sure that there ws enough of everything and went around to each table to make sure all was well. Very clean throughout.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for sharing how much you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Reasonable last minute rates"

5
30/08/2017

We were looking for a hotel that was reasonable under $100 to book as we were traveling. I booked hotel on Best Western site and got immediate room at a reduced rate, walked in less than 10 minutes later and reservations and room was ready

"Service with a smile"

5
30/08/2017

I booked two rooms last minute for our guys staying out of town. The staff went above and beyond making room for our crowd. The rooms were clean and comfy. The hot coffee and breakfast got our guys going! I would highly recommend this hotel if you need to stay in/near the area.

"Convienent!"

4
29/08/2017

Hotel is conveniently located right off the freeway but you don't hear any freeway noise! Was within walking distance to a nice restraunt. Kids really enjoyed having the pool to themselves. The hot tub jets didn't work very well and the breakfast room seemed a little crowded in the morning but overall we enjoyed our stay and would stay again!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for your feedback. We appreciate it. We wish you safe travels, and hope that you will be our guest again.

"Best Western"

5
27/08/2017

We really enjoyed our overnight stay. We were on our for the Solar eclipse. The staff were very accommodating (breakfast) for their guest who wanted to leave early to find the exact spot they wanted to enjoy a once in life time to event. Thanks again, Best Western

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are very happy that we helped make your once and a life time experience enjoyable. We wish you safe travels, and hope to have you as our guest again.

"Comfortable, quiet, clean and friendly"

4
23/08/2017

Stayed here on our way to the solar eclipse. Parking was easy (once you get past the Burger King) and check in was easy. A few minutes after we got to our room housekeeping came by...with free eclipse glasses! Nice touch. Beds were comfy and we slept well. Even though breakfast did not officially start until 6:30, we were pleasantly surprised to find cereal, muffins and breads available at 6 am.

"Great stay at a great location"

5
23/08/2017

Was in Eugene area for the 2017 Eclipse and... although this hotel is less than 20 minutes from Eugene, the price for the night was more than $50 less ! Great deal in a cute little town and I was headed south anyway.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest. We are happy you enjoyed your stay with us. We wish you safe travels, and hope to have you as our guest again.

"The BEST Best Western to visit!"

5
20/08/2017

From the moment you arrive you are greeted with a very friendly staff. Jessica and her team were so very polite and willing to help you in any way. The rooms were very clean and everything worked in the room. And then there was BREAKFAST -- Breakfast was amazing and definitely higher quality compared to other hotels. This was our second visit to the Best Western Cottage Grove as the first experience was quite nice. This second visit was the same! I highly recommend this hotel.

"Excellent value for money; best breakfast!"

5
18/08/2017

We stayed at several Best Westerns during our 33 day trip throughout Oregon and Northern California in July 2017. BW Cottage Grove was one of the better ones, particularly for the price. Breakfast choices were varied; the hot food was topped up quickly. The woman who was doing the cooking in an adjoining room seemed to be very proud of her job and it showed in the quality of the food presented. Front desk staff were helpful, particularly since my husband happened to 'forget' my backpack containing our overseas airline tickets, passports, money & credit cards, etc. Lisa picked it up off the trolly and put it behind the desk. I was very grateful to recover my bag - or it would have been a completely different trip! Room was comfortable, nice bedding and pillows.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know how much you enjoyed your stay. It is always nice to hear how my staff makes our guest day. We wish you safe travels, and hope that you will be our guest again.

"Beware if you're allergic to down pillows"

3
14/08/2017

Maybe it should have a 3+ rating, but TripAdvisor doesn't do that. The front desk gal said that they only had down pillows, she gave us a blanket to wrap around the pillow. The toilet area was clean but pretty cramped. Our room was not so well sound-insulated. Breakfast was the usual BW stuff with instant oatmeal, cold cereal, meal and eggs, baked goods (including raisin bread, always a plus for me.)

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
I am sorry you did not fully enjoy your stay with us. We will use your feedback to improve our property. Thank you for being our guest. We wish you safe travels, and hope that you will be our guest again.

"Will use again!"

5
10/08/2017

This hotel was one of the better BW we have stayed at for the price, quality, comfort and overall experience. Good job. We will use it again on another trip! There were many places to choose from for supper and we found it was easy access off the freeway. Very comfortable room and bed.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for the glowing review. We are very happy you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Alaskan cruise"

4
04/08/2017

We really enjoyed our stay at this hotel. The breakfast was very good and the food was plenty. The room was very clean and we had no problems with the service. I would highly recommend this hotel to anyone that is going thru Cottage Grove, OR.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for the shout out. We are happy you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Very comfortable I-5 roat trip break!"

5
01/08/2017

If you're simply looking for a very clean, nicely appointed room, then this is a great choice. The hotel looked recently renovated. The check in time is also a little earlier than a lot of hotels so that was a nice surprise especially after driving for 6 hrs. Jessica, the gen. manager got us checked in as soon as we walked through the doors and made sure everything was to our liking. This is a good 1/2 way point if you're heading to NorCal from the Seattle/Tacoma area, so we would definitely stay here again. I liked this Hotel better than the downtown Hilton we stayed at in Eugene OR. The free breakfast for the 6 of us was also a very nice perk.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to mention how impressed you were with my hotel. We wish you safe travels, and look forward to having you as our guest again.

"Pleasant stay"

5
31/07/2017

We had to change our reservation to a day earlier at the last minute. All went smoothly. Staff very friendly and eager to please. Very reasonable rate. Excellent breakfast - eggs, sausage, fresh fruit and much more. Good location next to restaurants and freeway. Some freeway noise, but room was quiet and bed was comfortable.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we were happy to accommodate your needs. Thank you for taking the time letting us know you enjoyed your stay. We wish safe travels, and look forward to having you as our guest again.

"BEST EXPERIENCE EVER!"

5
31/07/2017

I don't think we could ever get as good a motel experience as we had at the Best Western in cottage grove! We loved it there! The breakfast was nicer than most Ihops or Dennys. The sweetest and most helpful people. Super comfy beds. Great pool and jacuzzi. Very reasonably priced. Close to everything. I can't think of a single thing that could have been better. Everything was perfect!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for letting us know how much you enjoyed your stay. We are so happy you enjoyed all our amenities. We wish you safe travels, and look forward to having you as our guest again.

"Nice place"

5
26/07/2017

Best in town for sure, right off freeway but no noise from the cars. Their front door stayed upen the whole time I was there, it was broke down waiting on parts, so we had flys in the lobby and breakfast area but not to bad. Only downside to the stay was the breakfast is same every day.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest. We are sorry that we did not meet your expectations. We will use your feedback to try to help improve our hotel. The door is being fixed today. We wish you safe travels, and hope you will be our guest again.

"Pleasantly Surprised"

5
22/07/2017

Way above my expectations when we drove into little Cottage Grove. The receptionist, Lida, was so nice and helpful that she made our stay here very nice. Our room was clean and quiet. I appreciated the little things in the room, like Dial brand soap in the bath, nice shower head, and a grab bar in the tub/shower. Well thought out. Also breakfast was way more than expected. I have stayed at other BW and they as well as most hotels have the same breakfast. But here, they had real scrambled eggs, and good quality sausage and name brand cereals. Nice to eat the real Raisin Brand.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are so happy you were impressed with our hotel. We wish you safe travels, and hope to have you as our guest again.

"overnight"

5
21/07/2017

nice experience with good recommendations for dinner and local attractions. had a very peaceful night stay with no problems or issues. staff was friendly. breakfast was very good. parking and location we convenient.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for the giving us a good review. We wish you safe travels, and hope to have you as our guest again.

"Nice Experience"

5
16/07/2017

The small town was crowded with tourists for the Bohemia Mining Days Festival. The Best Western was a nice refuge from all the activity in the area. Nice quiet comfortable room with a much better than average breakfast offering. Hotel staff were particularly knowledgeable about the area.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy that we were here for you. Thank you for your feedback. We wish you safe travels, and hope that you will be our guest again.

"BW is a nice place to stay"

5
14/07/2017

The BW in Cottage Grove is a wonderful place to stay. The locations is great. We took a drive out to Dorena Lake, it was beautiful. Wonderful breakfast in the mornings, comfortable bed, pool and hot tub and friendly staff.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for letting us know that you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Extemely well managed"

5
09/07/2017

The Best Western in Cottage Grove is extremely well managed. The staff are super helpful, the rooms are very clean and comfortable, and the breakfast is well prepared with fresh strawberries, melons, bananas and raisin bread as delightful extras. Given that this is just off of the interstate (so some traffic noise), I believe it is a good choice for an evening off the road or as a base for exploration of the area.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest and letting us know how much you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Central location, clean, great breakfast"

5
08/07/2017

I travel a lot. This is the first trip that I booked two different Best Western Hotels. Both blew my mind at quality and price. I am very happy and pleased and will look at booking more best westerns in the future.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for the wonderful feedback. We wish you safe travels and hope that you will be our guest again.

"Great place to stay"

5
05/07/2017

Helpful, courteous staff, exceptionally clean room, plenty of parking, and the breakfast was a notch or two above the usual in that the food was fresh and not left out for hours to dry out, Overall one of the best hotel experiences I've had in years.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for letting us know how much you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"Great place to stay for graduation season"

4
05/07/2017

We were looking for an affordable but nice place to stay for my godson's graduation. This ended up being a great place not too far from the campus in Eugene. Kids loved the pool and breakfasts were just want we needed to start the day off right!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy your kids enjoyed our pool. We wish you safe travels, and hope to have you as our guest again.

"neat and good hotel"

5
03/07/2017

we had excellent experience with front desk manager mr dustin , check in was smooth and organised. morning breakfast was highlight of the stay , mallisa was serving breakfast as we were her house guest, moving quickly to refill coffee and replenishing bread and fruit plates, thank you best western cottage grove team

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest and thank you for letting us know how much you enjoyed your stay. We wish you safe travels and hope to have you as our guest again.

"Nice place to stay"

5
03/07/2017

The process of reservations, check in and out were very efficient. Nice staff, clean room, and great breakfast. I think the evening we stayed was sold out, but it didn't seem busy. The staff was very nice. We would stay there again and recommend it.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest. We are happy that you enjoyed your stay with us. We wish you safe travels, and look forward to having you as our guest again.

"Best Western, Gottage Grove OR"

4
28/06/2017

A friendly, accomodating staff make this BW the place to stay if you are spending a night in Cottage Grove. Location is close to restaurants, ample parking and a good inhouse breakfast. Though the exterior is very plain, the service and atmosphere more than make up for that. Good amenities too - washing machine, snacks, pool. Beds are very comfortable.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and we are happy that you enjoyed your stay. We wish you safe travels, and hope that you will be our guest again.

"My stay at best western."

5
25/06/2017

I liked the convienance of having everything near by, the staff was great and very helpful with checking in and out. The continental breakfast was great, clean and good food. I would stay hear again , it was nice.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for the wonderful review. We wish you safe travels and hope to have you as our guest again.

"Clean, Convenient and inexpensive. "

5
24/06/2017

Just what is needed while on a road trip! Throughout my travels, I've learned making reservations at the desk sometimes saves you a lot of money. Last night was no exception. As the sun went down, I looked for road signs for hotels. This was right off the highway! Checked online for price; then walked in and asked about a room. I got $40 off the best on-line price (which also included AAA discounts.) While this is a basic hotel that will not win based on updated beauty; it is very clean and the desk attendant was very nice. Besides the basic clean comfortable room; a few nice "extras". - Elevator - luggage rack for use to pack in and out. (Important if taking valuable items on the road) - large rain-type shower head - shower had Dial bath gel & shampoos versus the horrible Best Western soap that leaves a film on your skin. Nice to get back on the road feeling clean! -Fridge and microwave in all rooms - in room coffee and tea - Fairly quiet - choice of fast food in walking distance; and a restaurant across street - flimsy towels, but so what? They do their job. I'd rather have flimsy towels than spend an extra hundred dollars. Good hotel for road trippers.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know what you liked about your stay. We wish you safe travels and hope to have you as our guest again.

"Best hotel on our two week tour of Oregon"

5
23/06/2017

The hotel was clean and comfortable with a nice pool area that we didn't have time to use. The breakfast was outstanding for a hotel of this type, much better then all the similar hotels that we stayed at in Oregon. Most appreciative of the manager who went out of her way to answer all of our questions and get us directions to where we wanted to go. Exemplary service!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for your wonderful review. We hope that you enjoy the rest of your trip, and hope to have you as our guest again.

"Clean, friendly and good dollar value"

5
21/06/2017

Friendly check in and helpful with a travel issue I had. The breakfast is very good with friendly employees taking care of you. There are local restaurants, gas stations, golf course and a Walmart close to this hotel.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for being our guest, and thank you for taking the time to let us know about your stay. We wish you safe travels, and hope to have you as our guest again.

"Parking lot too tight"

4
11/06/2017

Great Hotel, great food, great staff, terrible parking. Lot lines painted too close to park and have room getting out of vehicle or afraid someone might scrape your car trying to get in or out of their's. I had to park up on a curb in order to get passengers out of the car without scraping the car next to ours.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us. We will use your feedback to help improve our hotel. We wish you safe travels, and hope to have you as our guest again.

"Great stay"

5
07/06/2017

We booked this at the last minute after a long flight. It was after midnight when we got there and we discovered a very friendly staff, clean and comfortable room, with a great shower. The breakfast in the morning was good and hot and satisfying. We'll be back. Thank you, Best Western Cottage Grove!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for your glowing review. We are that you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Great Value!"

5
04/06/2017

Every aspect of our stay here went well. Perfectly maintained hotel with great staff. Can't go wrong here. However entrance to this motel is rather tricky. It has a Karl's Jr out front blocking it's view.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for taking time to let us know you enjoyed your stay. We wish you safe travels, and hope to have you as our guest again.

"Hotel cottage grove"

5
02/06/2017

Yeah outside the hotel was very clean and the grounds and parking the staff for checking in were very helpful very helpful with directions on where to eat upon entering the room it was clean the bed was very comfortable have a good night sleep good breakfast in the morning was adequate very hard and staff very helpful at breakfast I was checking to make sure you had what you needed and make sure there was plenty of items out the checkout was very easy very fast and very friendly

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for letting us know you enjoyed your stay. We wish you safe travels, and hope to have you as our guest again.

"New comfortable mattresses and clean"

5
01/06/2017

Only two things I care about. I often find info about cleanliness but never about mattresses. Hotel employee here told me they got new owners and new mattresses. Wish hotels would put this info up on their websites.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank for staying with us, and thank you for your review. We are happy you were comfortable during your stay. We wish you safe travels, and hope to have you as our guest again.

"One of my favorite BWs"

5
01/06/2017

Very nice facility for the price! Conveniently located off highway and felt like a safe area. Very clean, comfortable, grassy area for dog relief, low pet fee and excellent full breakfast included. This Best Western totally met all of my expectations, in fact we stayed here on the trip up to WA and also on the return to CA.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and we are very happy you enjoyed your stay. We wish you safe travels, and look forward to you being our guest again.

"Would not return"

2
31/05/2017

We were staying here for a wedding and while it was cost-effective, it was not great. There were too few towels in the room for 2 people, the smoke alarm went off while we were taking a shower - apparently the steam set it off - and when we called the front desk, were told that "oh yeah, that happens in that room." Also, breakfast was served until 10:00 AM, but they were cleaning things up and putting food away at 9:30; they seemed in a darned big hurry to get rid of us. Very poor customer service.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. We are sorry you did not enjoy your stay. We will use your feedback to help improve our hotel. We wish you safe travels.

"Average"

3
25/05/2017

This was an average hotel. There was nothing special about it other than it was close to the freeway. The rooms were quiet and one could get a peaceful nights sleep. Breakfast was nothing special. It was basically the same as what one would receive when staying at a Holiday Inn Express. The staff did not recognize me as a rewards member so I am still unsure if I am receiving points for my stay. I was not offered bonus points or a snack.

"Pleasant stay"

4
17/05/2017

We stayed one night as we were traveling through the area. The staff was pleasant, the room though a bit tired, was clean and met our needs. There was a nice variety of foods available for breakfast and the breakfast room was very clean as well.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for your feedback. We wish you safe travels, and hope to have you as our guest again.

"Great Place to stay"

5
13/05/2017

Clean and quiet place; easy on/off from I-5. We chose Cottage Grove over other places because of the many covered bridges and miles of bike trails, mostly separated from the road. Breakfast was very good and staff friendly and helpful. Close to restaurants and groceries. We will return.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for your feedback. We wish you safe travels, and hope to have you as our guest again.

"Great staff"

5
11/05/2017

Great staff, clean & upgraded rooms, fresh fruit. We were very happy with the service we got. Pet friendly too. Although it is close to the freeway, we were very comfortable, & did not here noise inside the hotel. Lots of food choices within walking distance. I would definitely stay there again.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for letting us know how much you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Quick One Night Stay"

4
08/05/2017

Hotel appears to have been remodeled recently (maybe between 1-3 years?) The front desk staff person was super nice and funny. Lobby was small, but so is the hotel. Room was nice, bathroom was a tad small (shower/toilet only, the vanity was in the room). Normally not a problem, but we were travelling with our teenage son, so made it a tad difficult to change clothes as the "bathroom" was so small. Breakfast was really good, I normally don't expect much for a continental breakfast, but I was pleasantly surprised. Overall good value and nice accommodations. 20 min south from Eugene.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and we are happy you enjoyed your stay. We wish you safe travels, and hope to have you as our guest again.

"Amazing Hospitality"

5
08/05/2017

This hotel staff is FABULOUS! We were greeted with a smile and cheerfulness and that continued through our whole visit. The breakfast bar is wonderful. The hot tub and the pool were clean.The room was clean and comfortable. Thank you to the amazing staff.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for the wonderful review. We wish you safe travels, and hope to have you as our guest again.

"Very Quiet"

5
02/05/2017

Didn't hear a thing from neighboring rooms all night, even the plumbing is noise insulated. Quiet heater and refrigerator too! Nice firm beds and down pillows, sleep quality was great. The lady in charge of the breakfast was very nice and made sure we were happy with the food. Pride in workmanship shows.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for letting us know you enjoyed your stay. We wish you safe travels, and hope to have you as our guest again.

"Quick stop while on the road."

5
02/05/2017

On a road trip returning home. Check-in was quick and desk staff very friendly. Room very clean and everything worked. Breakfast selection was very good and food was tasty. Checkout was very quick and staff was again very friendly. Noticed the manager walking around asking guests about the breakfast and any ways to improve. Nice touch.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and we are happy that you enjoyed your stay. We wish you safe travels, and hope to have you as our guest again.

"Great Hotel"

5
29/04/2017

When I come to Cottage Grove I only stay at the Best Western. Rooms are clean, beds are comfortable and staff is wonderful. Jessica Kunz, the GM, is an asset to BW and always makes sure all the guest's needs are taken care. Highly recommend BW of Cottage Grove

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us again, and giving us a glowing review. We wish you safe travels, and look forward to having the both of you as our guests again!!!

"A small gem in Cottage Grove"

5
27/04/2017

This is a small unpretentious motel that provided clean, up to date rooms and had a very friendly and helpful staff. Breakfast was typical for Best Western, the dinning room was clean and the staff was excellent. A little gem. I will be staying here whenever I travel up I-5.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. We are happy that you enjoyed your stay. We wish you safe travels, and look forward to having you as our guest again.

"Vacation travel - one night stop over"

3
17/04/2017

Room was very small, yet still carried the same price as all the other larger rooms. Located right next to the pool and across the hall from vending machines and an exit- we should have know better; very noisy! Best Western travel promotion of $10 travel card for each night is somewhat of a joke, as you don't see the card for several days so can't use on consecutive nights and in two instances, we never received one at all, including from this location.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. Thank you for your feedback. We will use it to improve our hotel. We wish you safe travels, and hope to have you as our guest again.

"Very happy!"

4
15/04/2017

The room was clean and comfortable! Jessica at the desk was very friendly and made sure we were happy with our room. Breakfast had everything we needed and the food was great. We would come back again!

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us. We are happy you enjoyed your stay, and thank you for letting us know. We wish you safe travels, and hope to have you as our guest again.

"Vacation"

5
31/03/2017

Service was friendly and helpful and breakfast was excellent with a nice variety of choices. Comfortable room, very clean with indoor pool and spa. Great location with easy access off and on the freeway.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for choosing to stay with us, and thank you for your feedback. We wish you safe travels, and hope to have you as our guests again.

"Stormy Night, Beautiful Room"

5
30/03/2017

Love, Love love this hotel, everyone was so nice and professional, especially Dustin and Jessica. I had been to my brothers funeral , and had driven around 600 miles, when we hit a storm, hail and rain, wild winds. My car started acting up and I needed service. Then I saw from the freeway BW, that was it I was spent. I needed a room, I did not have reservation, and Dustin said No Problem. He said it is pretty nasty out there, lets get you all set up. Our room was just what we needed and the breakfast was great the next morning. Thank You Best Western.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for the glowing review. We wish you safe travels, and hope to have you as our guest again.

"Hi "

4
25/03/2017

Well I just tested the staff patience today. In the breakfast room I upset the glass container of strawberry syrup onto the floor and it exploded in all directions. Red syrup and glass all over floor. Couldn't believe I did that. Staff and management jumped in right away and had it cleaned in no time. They were very gracious accepting my apologies and made me feel at ease throughout this ordeal while I am sure I hindered their schedule of checkouts somewhat. It was a situation that was dealt with great finesse. Thank you for your great service.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for sharing your feedback, and it was no trouble at all. It happens. Thank you for being our guest. We hope to see you again, and we wish you safe travels.

"Relaxing"

5
24/03/2017

The staff if very friendly, and the beds are extremely comfortable. I travel 6 months out of the year for work, and this is one of the better motels I have stayed at. Highly recommend them. If I am in the area again, will be staying here for sure.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for stay with us and for the glowing review!! We are very pleased you enjoyed your stay. We wish you safe travels, and hope to have you as our guest again!!

"In town for the Half Marathon"

5
16/03/2017

I really enjoyed the friendly staff and convenient location of this hotel. When we arrived we realized that we had mistakenly booked the wrong date, but the front desk agent was very helpful and moved our reservation for us without making us feel foolish. The breakfast staff and front office staff were very engaging and informative about their area and the Half Marathon event, which made our conversations with them during breakfast a pleasure. I would definitely recommend this hotel to anyone passing through. I didn't have a need for any of the local restaurants and stores as I was only in town for less than 24 hours, but the hotels is located within very close walking distance (like a 1-2 minute walk) to many fast food locations and other little markets for those who are dining alone or on a tight schedule.

JessicaKunz, General Manager at Best Western Cottage Grove Inn, responded to this review
Thank you for staying with us, and letting us know how much you enjoyed your stay. Thank you for the feedback. We wish you safe travels, and hope to have you as our guest again.

"Great Quality"

4
27/11/2016

We always stay at this hotel when visiting Cottage Grove. It's always clean and the staff is always friendly. It is conveniently located off I-5 and close to restaurants. We will continue to stay here.

"Good Stay"

4
20/11/2016

The staff was friendly and efficient. It was clean, the beds were very comfortable, good breakfast. The grandchildren enjoyed the hot tub; the swimming pool wasn't very warm. There are several restaurants nearby.

"Clean, convenient, friendly and priced right"

4
19/11/2016

We just needed a place to sleep overnight in Cottage Grove to visit family. The Best Western has a friendly staff, it is very clean, conveniently close to the freeway and priced very fair. We have stayed at the other motel a block away previously, but appreciate the cleanliness of this establishment.

"Decent place to stop"

4
11/11/2016

Great hotel for the price. Comfy beds and great breakfast. Only $15 for your dog. Recommend requesting room on back side of hotel. Parking lot /street noise make it difficult to sleep. Folks get up and going early here so there was no hot water by 7am. Front desk offered to waive my dog fee as a courtesy for water issue. Much appreciated.

"Highly Recommend This Property"

5
02/11/2016

We stayed at this property last week and couldn't be more happy. The staff was absolutely amazing. The desk clerk, Leada, was so friendly and went out of her way to accommodate us. The property itself has everything we needed including a pool, jacuzzi, Business Center and free breakfast plus they're dog friendly. The breakfast was very good. Maria who works in the breakfast area was super friendly. I would highly recommend this property to anyone.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us and sharing with us how you enjoyed your stay!! We always like seeing the employees names that made your stay memorable. Thank you very much. We hope to have you as our guest again.

"A gem on route to Washington"

4
01/11/2016

Had a great room with king size bed, sofa, micro, frig, Wi-Fi, great hot breakfast, indoor pool, quiet, clean, comfortable bed and very affordable. Easy access on/off the I5. The staff was incredibly friendly from the front desk to housekeeping.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. We are so happy you enjoyed your stay. Hopefully we will see you again soon!!

"Fail"

1
28/10/2016

This place is too far from Eugene - walls are very thin so you can hear the people in the next room laughing and their conversations - you can hear water running from other rooms - will not be staying for the two nights that were booked

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us, and sharing with us your comments. We are sorry you did not enjoy your stay. We wish you safe travels.

"2 Weeks and still a 5+"

5
23/10/2016

Here on business with the wife and a small dog. The staff, especially Leeda, are super professional and courteous. I inspected the room with my ALS (alternate light source) and could find no "mistakes". My nose (and the dog's) detected no strong cleaners. I heard no complaints from other guests.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for choosing us to be your home for two weeks. We were happy to have you for our guests and thank you for saying which employee made your stay enjoyable. We hope that we see you again!!!

"Helpful staff at BW"

4
23/10/2016

In Cottage Grove for memorial service for family member. Several family members stayed in several rooms and used breakfast area for informal afternoon gathering. Staff were most kind and helpful. Recommend this place because of excellent staff service. Rooms quite adequate for our needs.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for having your family stay with us during your time of loss. We enjoyed talking to all of them. We hope to have you as our guests again!!!

"Great place to stay!"

5
20/10/2016

On a road trip cross country from New York we decided to stay here on our way to Portland. The rooms were nice and clean with very comfortable beds. The hot tub was really nice and we got to get some laundry done as well. All of the staff seemed super friendly. The breakfast in the morning was really great with a variety of things to choose from. Check in and check out were smooth with no problems. If you need a place to stay in the area, this is a great choice!

"Fantastic visit"

5
16/10/2016

Clean, great pool and hot tub. Kids had a wonderful time swimming. Good breakfast with make your own waffles, eggs, sausage, juice, cereal and more. Very easy to find. Nice staff. Overall amazing hotel!! We will stay again for sure.

"Halfway to destination"

4
13/10/2016

2day drive needed a place to stay. Cottage Grove Inn turned out to be a great location! Clean, very friendly, & helpful. Was looking for something other than fast food for dinner & was told about a lovely place in the old part of town(1.5mi walk). Stacy's Covered Bridge? I'm planning on staying at BW again next time!

"Best Western is BEST"

5
11/10/2016

Great staff. Great Beds. Comfort is first. Good Check in experience. Slept great. Good Breakfast. Internet worked well, not delays. Got online quickly with not problems. Completed online activity in record time. Good location. I'll Be back again and again.

"Thank you Justin!!"

5
10/10/2016

On a road trip and driving through. Called BW and Justin was the first person I spoke to, he was very friendly and accommodated our needs. Justin was at the counter to check us in and, again, everything went very smooth. The room was clean and the beds were very comfy. Hope to come back some day.

"Best Western"

5
10/10/2016

The hotel is clean with an excellent helpful staff. The breakfast had a great variety. The amenities such as a room fridge and toiletries were good quality. The hotel is located to a wide variety of fast food restaurants and easy freeway access.

"Very nice"

5
04/10/2016

This hotel is rated #1 in Cottage Grove for a number of reasons. Friendly staff, clean and comfortable rooms, excellent prices. All my needs were satisfied. This was a berth nice place to spend a night on my way through Oregon. Will stay here again in future.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us, and letting us know how much you enjoyed your stay!!!!We look forward to seeing you again!!!!!!

"Very nice and clean "

5
25/09/2016

Very comfortable, clean and great staff. I would stay here again if in the area and recommend to friends and family. The bed was very comfortable. Great AC and very quite even though we were by the parking lot and it is conveniently located to I 5.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for staying with us, and taking the time to let us know how much you enjoyed your stay. We hope to see you again!!!!

"A very pleasant experience"

5
23/09/2016

The accommodations were very good ~ The Staff was Excellent. They went out of their way to accommodate out every need. On this stay at this location it was the Staff that made all the difference. Without a doubt we would stay there again and will recommend it to others.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. It is always nice to hear that my staff is doing a wonderful job, Thank you for letting us know. We hope to see you again!!!!!

"Thank you Jessica"

5
20/09/2016

After driving 600 miles to the little town of Cottage Grove. There is not much there. The Best Western is a welcome site. We have stay here several times and Jessica the manager always goes out of here way to make your everything is perfect.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for always coming here to stay. Myself and my staff appreciate your loyalty, and thank you for the compliment :) I look forward to seeing you on your next trip!!!!

"Easy to get to, clean rooms, nice staff"

5
18/09/2016

The room is clean, the bed is comfortable and the pool and spa were nice. The staff were friendly upon entering. Wifi is great. You can walk to different restaurants and the location is easy to get to because it is right off the freeway.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for choosing to stay with us. We are so happy that you enjoyed your stay. We hope to have you as our guest again!!!!!

"Comfy stay for traveling family"

4
15/09/2016

I was on a road trip, just me and my three boys. The staff were exceptionally nice, the indoor pool was just what the kiddos needed after a day in the car, the breakfast filled us up as needed in the morning. Usually stay at Motel 6 to save money, but felt that the extra expense upgrading to Best Western was worthwhile to feel a little safer, for a better pool and for the breakfast.

"Family Reunion"

4
06/09/2016

Hotel is best around regarding service. Breakfast hours are long enough to allow me to sleep in and then get breakfast. Fast food and other restaurants for lunch and dinner are within walking distance. Hotel location is right off of I-5 for easy on easy off travel. Family reunion camp site was right up the mountain from the hotel location.

"Nice Hotel"

4
04/09/2016

We stayed at this hotel on our way to the Ducks game. The hotel has easy access on and off the freeway, and has many food/gas options in very close proximity. The front desk staff was pleasant, check in/check out went smoothly. The room is nice and updated. The bathroom is very small. The bed was very comfortable. Our only complaint is the carpet in our room felt very sticky, everywhere you walked.

"Excellent amenities"

5
29/08/2016

We checked in here on the spur of the moment after a bad experience at a neighbouring hotel and were pleasantly surprised. The reception staff showed us three rooms to choose from before we confirmed our booking. The room was bright and airy and spotlessly clean. The hotel facilities, including the buffet breakfast, were amazing. Really good value for money.

"Quick easy access"

4
19/08/2016

I liked that this was close to freeway, for a quick in and out stay. Another strong point was that the hotel is small and you don't have to spend huge amounts of time tracking through the facility or having a long walk to breakfast, or back to the auto. Breakfast was what you usually expect with a BW, however did like the option of having the salsa for my eggs. Bathroom was a little cramped and awkward for getting ready in the morning, but no biggie, we worked through it. The parking spots are very small; and with a couple of large rigs monopolizing two spots, it did make it bit of challenge and battle to keep a spot. Not much they can do with limited space. Another plus, many quick food and other services close by for a quick over night stay, especially with this being a pit stop and less of a destination. Overall, a very good stay.

"Best Western is my choice always"

5
18/08/2016

I use Best Western for all my travel needs, they are always very professional and extremely courteous. they attend to any need that may arise and for this I am very grateful and will continue to support them.

"Do I have some title choices?"

5
11/08/2016

We were visiting friends and family in the area. Our dogs were treated with the same respect we ladies were. The breakfast served was complete with yogurt, waffles, scrambled eggs and delicious sausage gravy.

"Clean and comfy"

4
03/08/2016

The room was nice and clean. Beds were comfy. Could hear a bit of the upstairs foot traffic, but it wasnt too bad for us. The breakfast was totally reasonable and the fresh waffles a hit with thr kids. The desk staff was super nice. Would stay again.

"An enjoyable slay"

5
28/07/2016

Was a very comfortable stay. Arrived after 8:00 pm, so we weren't there very long. I would stay there again if traveling through. Nice breakfast choices. We were on the 2nd floor so no above noises. It was a quiet hotel.

"Nice. Clean. Can't even hear the race track."

4
24/07/2016

Hotel seems fairly new. Nice, clean, we'll kept. Nice staff. There is an auto race nearby and while I could hear it in the parking lot it was a non issue in the room with the TV on. And I'm sure they quit racing before it gets too late. I would definitely stay here again.

"Cottage Grove Best Western"

5
18/07/2016

Another fantastic Best Western on the I-5 Corridor in Oregon! Not a bad commute to Eugene and with the Track and Field Trials going on made it a great location with a fantastic price. Breakfast was great, the room and area clean with helpful staff and an easy check-in/out process!

"Had a wonderful stay "

4
15/07/2016

We had a wonderful stay and the staff was very accommodating. Big thanks to Leeda for helping us find parking with our trailer and for her warm personality. Our room was very clean and comfortable. This is a usual stop for us and are a repeat customer. We will be back again

"Bed sucked!"

1
09/07/2016

We took the last room available in the area. We were coming from Pacific City driving through on our way back to California. Our plan was to stay in Eugene but everything was booked...i mean everything. It was getting late, plus it was rainning and our little one was ready for bed...we had to find something. This was the only reason why we drove to Cottage Grove to stay in this hotel. It was crazy expenssive too. Over 200 a night, really?the bed was the most unconfortable bed ever. The mattress was too soft and more like it hasnt been replaced in years! The carpet was dirty and lobby area was also dirty. Will not be staying there again for sure. Later we found out all hotels were booked due to the olympics trials in Eugene. We remember this for next trip.

"Pleasant Visit helpful staff"

5
08/07/2016

We arrived to a friendly and helpful front desk clerk. She was very helpful in locating a great restaurant in town that was just across from a quaint covered bridge. The next morning, we left after a nice breakfast. Will stay at this hotel again next year on our annual travels to be with family.

"Nice Stay!"

4
27/06/2016

This is a nice motel for the price. The staff was courteous and efficient. They were also very helpful with restaurant recommendations. The breakfast area is a bit small but has a nice variety of offerings. The wi-fi service was adeqaute as well.

"Very nice"

5
09/06/2016

Not bad for a best western in cottage grove. They had the ac blasting before I arrived to my room. Small but great breakfast, coffee could have been stronger. Great water pressure in the shower, nice beds. Hot tub could have been cleaned a little, there were a few floaties. If Eugene is all booked or too expensive, stay here... definitely a decent spot.

"Pleasant stay"

5
05/06/2016

This hotel was clean, our room was clean and the staff was very friendly, asking if there was anything they could help us with. Breakfast area was clean and had quite a few choices. We will plan to stay there the next time we are in town.

"Passing through and one of the better values I have had recently"

5
02/06/2016

Don't hesitate to stay here. The room was clean and comfortable and much better than the price would suggest. Obviously this isn't a 5 star review putting this hotel up against luxury hotels but it gets a 5 star put up against other hotels in the same price range. The staff was very courteous as well.

"The questions that were on the survey covers all that I would include in this review."

4
02/06/2016

The questions in the survey and the way i answered them cover our stay at Best Western. I cannot express the friendly staff that had taken care of us. Everyone made us feel like they had known us for a long time.

"Traveling thru and had a very comfortable stay"

4
28/05/2016

On the road traveling, spent the night. Staff extremely friendly and made me feel very welcome with my dogs. I had a very comfortable night stay and the price was reasonable. Plenty of places to eat nearby and next door was dutch brothers coffee!

"Quiet, clean, and pleasing decor"

5
26/05/2016

Hotel does deserve the high rating given by other reviewers. The hotel pool and jaccuzzi does seem to be the only thing that could be improved perhaps by improving the lighting and a more vibrant paint job-- does not match the quality of the rest of the hotel, but still the pool was nice to have.

"Good stay"

4
25/05/2016

I stayed here one night. Some of the rooms have exterior doors on the first floor, and I was concerned they might not have an elevator, but they do have one! The clerk was great for checkin and checkout. I wasn't expecting much for breakfast, but they offered a wide variety of hot and cold items, which was great. My room was clean, quiet and comfortable. The bathroom was a little small. The in room toiletries were very nice, and they offer in-room tea bags in addition to coffee. The bedside table lamps also had 2 outlets in the base, which was great for my Cpap and my phone charger.

"Nice room"

4
25/05/2016

This hotel was very nice and affordable. The couch in the room was really comfy and the bed was amazing. The pool was EXTREMELY cold but otherwise our stay was very comfortable. I would consider staying at this hotel again.

"Great motel and staff"

5
23/05/2016

We had a great stay. The check in was quick and the staff member was very friendly and helpful. The pool is open until 11 and that was appreciated. The breakfast had a large variety of foods, both hot and cold. The room was larger than I expected and very clean. I appreciated the friendly accommodating staff.

"A better choice for travelers with pets"

4
08/05/2016

First off: We travel with our small well behaved dog. Hotels/Motels are becoming more acceptable to pets thank-goodness. However they often delegate the less appealing and inferior rooms to pet owners yet charge more for the pet than for a child. Our pets are well behaved and accustomed to travels. On a recent stop in Cottage Grove, OR we stopped at a DIFFERENT RESORT (not this Best Western), well known facility to get a room. We were shown two rooms to choose, one was dark, musty smelling and very old and worn, the other was not a pet room but it didn't have a “bed skirt” so they would reluctantly “allow” the pet. It was better but also worn and old and clearly a last resort room. We moved on to the Best Western just around the corner and asked if they were pet friendly and they said they most certainly were. Not only were they friendly they were welcoming of pets and the room was not an inferior room but a clean, bright room that bespoke of care to pets and their human companions. THANK-YOU BEST WESTERN, COTTAGE GROVE, OR! The rooms are clean, the hallways are wide and clean, the stairways are very wide and bright, the elevator is convenient and the lobby is clean and bright. The beds are firm and clean and no sags. Modern flat screen TV and refrigerator (not like the other un-named resort around the corner). Breakfast is nice and hot as advertised and most of all, the staff cares and is friendly. Just across the street is a very nice family diner and the hotel is convenient to the freeway and other businesses for travelers. We enjoyed our stay at the Best Western and will make it our home away from home when Cottage Grove is our stop.

"Good Quality - Good Price"

4
04/05/2016

Clean, quiet, comfortable room. Simple hot breakfast was adequate to get the day started. (I have been required to enter more words...) Breakfast consisted of scrambled eggs, waffle, sausage patties, your choice of orange, apple, water or coffee. There were also some refrigerated items like yogurt. Apples and bananas were available. There were some hot chocolate packages there as well. Everything was OK except for the sausage patties; they were too salty and somewhat too soft. The bed was comfortable, the AC unit worked well. However, when it was first turned on (heat), a strong smell of hot dust came out and lasted for several minutes.

"Nice Place"

5
02/05/2016

this is a great place to spend a night or two, very friendly staff, clean rooms, and decent price. has a pool and good breakfast so great place for the kids as well. very centrally located with lots of fast food style restaurants to go to.

"NIce Stop"

4
22/04/2016

Property is close to the highway and easy to access. The rooms were quiet and comfortable. We would stay again. The staff are helpful and courteous. Rooms are the second floor in the back are quieter.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for sharing with us that you enjoyed your stay. We were happy to be here for you. Safe travel and hopefully see you again soon.

"Home away from home"

5
20/04/2016

I stayed here with my family for a quick get away. I found the location very convent. Right off the freeway and very close to lots of fast food locations and Wal*Mart was just on the other side of I-5. The staff answered all my questions and gave lots of info on fun things to do with kids. I would gladly stay there again.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
We are so happy that you enjoyed your stay with us. Thank you and we look forward to seeing you in the future!!

"Good stay for your money"

4
10/04/2016

Good hotel for the price. Comfortable, clean and helpful staff. We checked in late and checked out early, quick and easy. Dog friendly. Breakfast was good, except coffee in the rooms not the best and limited tea selection if you are a tea drinker, but besides that good deal for the money.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for staying with us and letting us know what you liked, and where we can improve. We wish you safe travels.

"Great price,right off I-5.Eat & drink within walking distance."

4
02/04/2016

non-smoking,room was comfortable,bed & pillows comfortable.Indoor pool & hot tub was nice(Saturday had a lot of kids in pool though).The staff was pleasant,the continental breakfast was good,large variety.Food & drink were in walking distance.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for staying with us!! We are happy that you enjoyed your stay. We look forward to seeing you next time.

"best place to stay in Cottage Grove"

5
01/04/2016

This Best Western was a great place to stay while in Cottage Grove. My wife and I stayed here in January on our way down to Arizona and really enjoyed it. One other time, we stayed at the other hotel down the street and were not impressed. This Best Western had a nice comfortable king size bed and the room & bathroom were very clean. The price was reasonable compared to others we have stayed at over the years. We would definitely recommend this hotel.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for letting us know that you enjoiyed your stay with us. We look forward to having you as our guest again!!!!

"we stay here once a year."

5
01/04/2016

Nice clean hotel, with a Dutch Bros Coffee hut in parking lot.... open 24 hours a day. Decent breakfast buffet with protein, not just carbs. Pet friendly. We usually stay in suite, the cost difference is less than $10. Happy staff.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. We are very happy you enjoyed your stay. Hopefully we will see you again!!!

"Cottage Grove for a comfortable bed"

5
31/03/2016

We loved our stay at Cottage Grove OR. The beds were so comfy. but most of all they are pet friendly. Not many hotels have a decent amount of grassy areas, but this one is very nice and it's just outside the breakfast area so you can watch other dogs and owners for breakfast entertainment.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us!!! We are so happy we could accomodate you and your pooch. We are happy to be here for our guests including our 4 legged ones.

"Hotel"

5
29/03/2016

Awesome place to stay great staff clean hotel with indoor spa and pool. My wife and I stay at this hotel whenever we visit Cottage Grove Oregon. I would highly recommend this hotel to anyone traveling through this part of the country.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for staying with us!!! I am very pleased that you enjoyed your stay. I hope you have a safe travels!!

"Great hotel"

5
29/03/2016

Had a great night stay at this hotel. This was my 2nd stay at this hotel. Would stay here again when travelling south. Very clean with friendly/helpful staff. Has indoor pool and hot tub which is open until 11pm and opens again at 6am. Two hours south of Portland on I5

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us again, and letting us know that you enjoyed your stays. Safe travels.

"Helpfull staff and a good price/"

4
28/03/2016

Overnighted at this hotel driving back to Canada. It was a 9/10 for cleanliness. Indoor pool and hot tub. Decent beds and well maintained rooms. The price was under a $100 for a double queen room. Also had a hot breakfast.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
I am glad you enjoyed your stay with us on your way back home. I hope you have safe travels and hopefully we see you next time you head south.

"I wanted to visit with the Grandkids, got to do that while they were swimming and we all had a blast."

5
24/03/2016

Room was very clean, well stocked with essentials like soap, shampoo and conditioner, hair dryer, was set up well for travelers who haven't traveled together all that often also. Pool also has a shower for getting the pool water off and it's right there at the pool. There were nice lifts for persons with limited mobility also. Will stay again for sure, very friendly staff- they are pros at this- they know how to treat travelers.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. I am glad you enjoyed your stay and that your grandkids enjoyed our pool. We will see you next time!!!!

"CLEAN AND GREAT PRICE"

5
21/03/2016

Always clean, great price and wonderful staff, from front desk, housekeeping to the breakfast staff! We love to stay here. We often use the room with 3 beds or connecting rooms. We ALWAYS use the pool! Good food nearby.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for staying with us again. We look forwad to seeing you and your family on your next stay with us!!!!!!!

"Not a Smoke Free Hotel"

1
20/03/2016

Booked this place because the trip advisor rating was higher than other local hotels. DO NOT TRUST THE RATING! Despite the fact that there are No Smoking signs everywhere this hotel reeks of tobacco. So much that it triggered and asthma attack. I think the ventilation system must push air from room to room. Horrible!

"Great place, great location, breakfast not amazing"

5
17/03/2016

Very friendly, helpful staff. Great location off freeway. Breakfast was a bit of a letdown (eggs and bacon were... not good), but there were cereal, toast, waffles, etc. so it's all good. The room itself was great for the cost. My wife, my baby (in a pack and play), and I all slept wonderfully.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us, We appreciate you letting us know what you were disapointed with and what you liked. We are getting ready to change up our breakfast. Hopefully next time you stay with us you will like the new changes. Safe travels!!!!!!!

"We keep coming back"

4
15/03/2016

I have stayed at this hotel 3 times in the past year, the nearby restaurants are great for dinner and the breakfast served is really good. The Village Restaurant has very good value and good food as well as cupons for a discount.

JessicaKunz, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for letting us know how much you like staying with us. We enjoy having you. See you next time.

"Nice hotel"

4
04/03/2016

We stayed one night. Trouble finding a place to park but the room itself was comfortable and clean. Breakfast was good. We didn't get a chance to check out the pool. Right off the highway and close to many fast food restaurants. Very convenient.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us, and thank you for taking the time to let us know about your stay. I am glad your stay was comfortable. Hopefully we will see you again!!!!

"Comfy in Cottage Grove"

5
17/02/2016

Have stayed several times at this location. Staff is always friendly, food is always tasty, and rooms are always comfy. Great drama free place to relax and be taken care of. It's location is convenient to everything Cottage Grove, and not all that far to Eugene if you want to travel there.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us. I am gald that you enjoy your stay every time you are here. Hope to see you soon!!!!!

"Cheerful engaging staff and hot breakfast"

5
13/02/2016

We like Best Western Hotels generally because of the comfort of beds, breakfast and pleasant staff, but the Best Western Cottage Grove Inn had delightful staff on at the desk and in the breakfast room during our stay. The breakfast attendant seemed genuinely interested in the quality of our breakfast experience. Desk staff engaged with the customers in light cheerful conversation that brought a smile.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for taking the time to share your experience that you had at my hotel. We do try to engage with our guest and show our genuine appreciation for all our guest. Thank you for staying with us. We hope to see you again!!!

"A Gem"

5
25/01/2016

We just spent 2 nights at this wonderful place. I've stayed here several times, and each time am surprised how they are continually updating their furniture, rugs, bedding, etc. They have fabulous luxurious linens and super-comfy mattresses, yummy full breakfasts, clean, clean, clean, and well-kept rooms and public areas. The carpeting looks new, perhaps because they maintain it so well, and so does the furniture. But BY FAR, the best part of staying here is the friendly, caring, competent staff. Everyone from Jessica, the manager, to the evening desk fellow, Maria who maintains the breakfast buffet, to housekeeping are awesome. They make their guests feel welcome and pampered. One of the finest small hotels in the U.S.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us and for taking the time to say how much you appreciated my hotel and especially my staff. We look forward to seeing you in the future.

"Christmas Eve stay"

5
05/01/2016

Due to road conditions we stay the night in Cottage Grove and the Best Western. The rooms was comfortable, clean, great internet connection. we had 2 little dogs with us. Clerk was friendly and gave information on surrounding area. In the morning we left the room to have breakfast, and each occupied guest room had a Christmas Card and basket of candy in front of it. What a nice touch. Thank you Breakfast was good, and many choices.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for our comments. We try to make everyone stay enjoyable, including four legged friends, wether you choose to stay with us or get stuck in Cottage Grove due to weather. Hopefully we will see you in future travels.

"Family Vacation"

4
03/01/2016

I was very happy with our accommodations. I would used the facilities for a third time if the need arose. The staff was very courteous. Our boys enjoyed a swim in an adequate pool The breakfast was especially well done.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you so much for staying with us. I am glad you and your family enjoyed your stay with us!!! Hopefully we will see you in the future.

"Great room with THREE beds."

5
10/11/2015

This was a great hotel to stay at for our purposes. Traveling with two other adults and the room with three beds was perfect. Decent breakfast and clean rooms. I stayed here when visiting University of Oregon for the family weekend and would consider staying here again even though it is 18 miles from the university.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Thank you for staying with us and we hope to see you again!! Jessica GM

"very good rating relative to other best westerns"

4
31/10/2015

the staff here is amazingly friendly and it's the cleanest best western I've ever stayed in. while I still believe the price is more than it should be, this is the nicest of the best westerns I've visited. Located right off the freeway, I was concerned about the sleep quality when I saw the proximity to a multitude of businesses; however, even though we had a parking lot side room, the noise level was incredibly low. we were attending a show in Eugene and this was one of the cheapest places we could find, so we decided to live with the drive. It was well worth it (the best western in Eugene was asking almost $300/nt for the same night!). if you find yourself needing to stay near Eugene, this is really worth the drive for the price, service and cleanliness.

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Lara thank you so much for your comments. We hope to see you again!!! Jessica GM

"Good choice for Cottage Grove"

3
19/10/2015

My family of four stayed here for the weekend in October, 2015. The hotel was clean and worked well for us. Rooms were clean and everything was functional. We used the pool which was helpful in getting some of the energy out of our boys (10 and 13). the morning breakfast was pretty standard with many different choices. I would stay here again if I was in the area. Hotel staff was very friendly!

Jessica K, General Manager at BEST WESTERN Cottage Grove Inn, responded to this review
Myself and my whole staff are happy that you and your family enjoyed your stay with us. Thank you and we hope to see you soon.

"Convenient and comfortable"

4
15/10/2015

We had a first floor handicapped room. Were able to park right out front. Bed was comfortable, everything worked as expected. Didnt use other amenities. Breakfast was eggs, sausages, biscuits and gravy, waffles as well as pastries and cereals.

"hotel"

4
13/10/2015

Great comfortable hotel with friendly staff. Everything went great without any problems. It was a pleasant stay. I would recommend to my friends and would stay there again if I am in the area. They provide a good breakfast.

"excellent place to stay and relax"

5
10/10/2015

This was a very clean hotel, with a beautiful indoor swimming pool and nice hot tub. Laundry room was easy access for all to use. A variety of restaurants all within walking distance from the hotel. Staff all very friendly and helpful with you concerns. Excellent breakfast with many choices to choose from.

"Nice, but not too cheap"

4
06/10/2015

This is a nice hotel, and you are in walking distance of a lot of restaurants and coffee shops. I don't think it's worth a hundred dollars though, so ask for a discount if you have to stay here, there's not too many options at this exit.

"Best of Limited Choices in Town"

4
04/10/2015

There is not much to choose from in Cottage Grove (a pleasant town if you choose to explore off the freeway), perhaps due to being within 20 miles of Eugene/Springfield and the plethora of rooms found there. This Best Western is located near the bottom of an off-ramp from Interstate 5. There is some highway noise, however I found it easy to ignore. Fast food all around (Carl's Jr., KFC, Jack in the Box, McDonald's, Burger King), plus a couple of traditional restaurants, all within easy walking distance. Found a much better hamburger place in town - the Bonanza Drive-Up - if you are willing to drive 7 minutes. This appears to be a newer building, and the amenities seem to reflect that. Rooms were mostly quiet, beds and furnishings comfortable, everything in good, working order. Indoor hallways help keep highway noise to a minimum. Check in/out was fast and friendly. Hot breakfast was OK - waffles, bacon, scrambled eggs, biscuits & gravy. I think they scramble something other than fresh eggs (Egg Beaters, perhaps?), but it was quite edible. This was a great place to stay for "just passing through". Would make a good base from which to explore the area for a couple of days. It is on my list for a return visit.

"Nice place to stay but a little pricey for an overnighter"

5
04/10/2015

The Cottage grove Best Western is a nice motel/hotel even though it can be tricky trying to find the entrance driveway. We were greeted by a friendly clerk upon check in who had everything arranged. Our Room was spacious,with a microwave and refrigerator (one with a big enough freezer to freeze blue ice packs) everything was clean and in good repair and the bed was very comfortable.. It was nice to wake up to a hot breakfast before hitting the road again. I did think the price was a little high considering the location but we would likely stay again.

"AND good service too"

5
29/09/2015

Easy access to the highway - comfortable beds/bedding and really clean. The Manager looked after us really well, especially as we had left our computer at a previous hotel and she arranged for it to be send on to our next stop. Good access to food outlets and a good restaurant in town. Always stop here on our way north or south.

"ALWAYS A Great Stay"

5
22/09/2015

Always very clean and well kept. Staff is very friendly and helpful. We use this hotel 3-4 times a year and NEVER look at other options in the area. The kids LOVE the breakfast and it's so nice to hit the road with a full tummy. We also like that there are room options for 3 beds or 2 queens with connecting doors. Really options for just about any family/group. Think we've used them all at one time or another :-)