Mi reserva y mis puntos
Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
We came here in good faith but have been extremely disappointed by the whole experience. The first room was smelly and damp, and when I politely asked to change, I was given another room with the same smoky smell. Room number three was the final option. The sockets are dangerous and broken, the coffee maker is missing a part (so is useless), and when I asked (as told to by a sign in the guest laundry) if I could buy detergent, the receptionist told me that there was none. An altogether unpleasant experience and not helped by another receptionist who told me that she was reluctant to tell her manager that I had found half-eaten food in the dirty refrigerator. There are plenty of other options in Canton, which is very pretty, so do yourself a favour and avoid this one.
Can't understand how this place got good reviews. The room stunk with a terrible musty smell. Ceiling had large brown spots from what looks like a water leak from above. Looked like it could cave in any time. The bathroom mirror had broken trim work and looked horrible. Bathroom floor was dirty. Bed was hard. Breakfast was gross. You get what you pay for with this place.
I stay at this BW very often. Never had any kind of issues here. Staff is always really nice and the rooms are always clean with comfortable beds and pillows.
Clean white bed sheets and covers. Good pillows and comfortable mattress. Carpet looked new. The room was nice and clean and had a work desk, coffee maker and refrigerator. Breakfast was very good. Quick and easy check in. No complaints at all.
My room had a strong smell of smoke. The hotel receptionist tried to kill the odor with odar block spray, but it didn't help. They was booked so they couldn't switch me. I had an issue with the mattress cover not appearing clean. They only had one per room. As a business, they should have extras in case of situations such as these. The hotel is non-smoking. Once the housekeeper smelled the smoke, the manager should have been notified and the proper cleaning procedures should have been took. For that, I got the idea that the hotel didn't care. That's why I rated this hotel low.
I am a government employee working in MS, A Diamond Select BW member. I have never stayed in a worse hotel in my life. Upon arrival at 6 pm no one was at the desk. 7 people waiting. The miserable receptionist shows up 15 min later. I asked for non smoking room on the lower floor as there's no elevator and I had multiple heavy bags and a very bad back. I showed her my disabled information. Not available because they were fully booked but I had called twice earlier in the day to ensure a lower room because there's NO ELEVATOR so I wrestled my bags up the stairs to room, 203. The smell of marijuanna hit me when I opened the door so much I could taste it. I tried to turn on the air, it didn't work. I called down to the desk and asked to change my room. Denied and she said “ you can just leave” I explained that the govt. Makes my bookings I can't just leave. She comes upstairs with a can of spray and was able to get the unit on 68 but no visible buttons on the unit so no way to make a change if it got too cold because the wall thermostat was broken. She says just leave the window open as she sprays the room and leaves. I told her I can't unpack because I can't show up for work smelling like weed. She says her manager said I can leave. She leaves, So I start looking around it's filthy, the towels have brown stains and then the adjoining room door opens. When I look inside, I can see the light coming through from the other room, I can't lock the deadbolt no key so I call down to the desk, annoyed at my call she says we don't have a key but there's a third door in between so no one can get in your room. Obviously that was a lie and then she tries to say that she sent someone to try to open the “3rd”door. I said I'm standing right here, no one is trying to open any door, so I knock and my neighbor opens the door and steps into my room. I call back down and tell her someone needs to come in and lock my door because this is a safety issue. I'm in here by myself. She says I called my manager and she wants you to leave. I left. They're now trying to charge me for two days stay because I didn't cancel in advance. Stay clear of this dump.
My wife was ill and we had no choice but to stay. She was admitted into the hospital that morning. Floors were dirty, we could see through the paint and bathtub was nasty. The bathroom floor looked like vomit in the corner.
Best Westerns have always been great on price and consistently exceed my expectations. The breakfast had lots of options, and the pancake maker and coffee maker were impressive in both quality and speed. Staff was very professional and helpful. Would stay there again. 9/10!
Trying to seek shelter because the electricity was out and all other hotels were either full or had no lights. The closest thing that had rooms available was Best Western in Canton, MS. When we arrived the lobby smelled of marijuana. There was a man walking around obviously intoxicated. When we made it to our room, everything seemed ok until I went to use the bathroom. The towels were brown and had spots on them. My husband went to Walmart to purchase us towels to bathe with. We checked out very early the next day in search of better accommodations. This hotel needs a serious renovation and better cleaning chemicals.
The hotel was good. The staff was thoughtful and attentive to guest. It is located in a great place and it was easy to access from hallway. It was quiet. My family and I enjoyed the stay. The breakfast was decent.
Very accommodating staff from front desk to housekeeping. Clean Rooms. Location right off the highway. Breakfast was adequate with a variety of choices. Walking distance to a Mexican restaurant. Highly recommend and would stay here again.
We were pleased with the accomadations. The bed was a little firm for me but my granddaughter said it was ok for her. The receptionist was very polite and helpful during our stay. If you check in late in the day you will have to go out to find something to eat.
The room was clean and the bed very comfortable. There were a few issues that took away one star. The fan in the bathroom was so loud that we couldn't keep it on. Since the light only works with the fan, we had to use a flashlight or just use the light and turn off as soon as the light was no longer needed. The hair dryer was broken and almost started on fire before I could turn it off and unplug it. The bathroom door needs some serious greasing. It sounds nit picky but really disrupted our sleep. There are no overhead lights in the main part of the room. All the lighting is from floor or desk lamps, and lights on each side of the bed. They were very bright, which would normally be good. But it was like looking at an oncoming car's brights rather than softer, overhead lights. Finally, the breakfast had great potential. But get there early unless you like lukewarm, dried up eggs and sausages. For the price, we would stay again. Just with a different room, and an early breakfast.
The owner and staff are very friendly and go above expectations to make your stay enjoyable. We have always chosen this location as it's by a multitude of amenities. Although we were there for a funeral, the comfort of the room was welcoming to come back to.
Not in the best location, whole place smelled of weed, loud. Would not recommend. Lady that checked us in was nice but that was about it. Left early morning just to get out of the place even tho we had a late check out time.
We stayed at this Best Western during our family reunion trip to Canton. The staff was amazing and friendly. The breakfast was great. My kids loved the pancake machine. The pool was spacious and clean.
This has been one of the best hotels we have been to, the front desk was extremely helpful. The room was clean. Bed was super comfortable and furniture was brand new. We will definitely stay at Best Western when we travel.
As a diamond member, you would expect more professionalism. The bed smelled like smoke and the sink was missing part of the handle. Breakfast was not as good as other Best Westerns. The hot food looked old and the cereal tasted stale. It's the little things that make a difference.
This hotel was excellent. Our room and the entire facility were very clean. They provided excellent beds & linens, great hot breakfast and the staff was friendly and helpful. We stayed 3 nights instead of 2 because of comfort.
Booked for three nights, only stayed one and that was out of desperation. Stayed at our house with no power because it was a million miles better than staying at this hotel. Dirty, dated and reeking of pot and cigarette smoke. Breakfast was a joke, internet was down, truly the worst hotel experience I've had.
This was great everything was close by I loved the fact that there was a staff on hand all the time and it was a change man made me feel safe. I would highly recommend it to anybody plus the breakfast was phenomenal
Wonderful place to stay, friendly staff. Clean rooms, soft towels , and good breakfast. I absolutely enjoyed my stay and will continue to stay at this hotel. The hotel is located right off the highway.
We stay a numerous Best Westerns and this by far is the most disgusting one ever. Used open Condom package on the floor near the bed, marijuana Oder throughout the entire hotel, noisy, breakfast was very low standard, hallways were muddy and filthy.
Check in took 30min after the other guest got checked in. No elevator so you have to carry your luggage up the stairs. Room was dirty with stains on the wash cloths, towels, and furniture. Had not been vacuumed in a long time, sink stopper broken, and something nasty on the toilet lid and ice tray. I had read the reviews before call for the reservation and thought it would be ok, I'm not a real picky person and never leave a bad review but this was nasty. Everwhere else was full or we would have left.
From arrival on we had a wonderful stay. The grounds, pool lovely and first greetings were excellent. Check in was fast and friendly! Our prearrival request for a ground floor room was accommodated with a very clean room. The location near food places, convivence store and the MS Hot Air Balloon Fest cannot be better. Five stars***** Happy Guest Here!!
Nasty sheets dirty floor and carpet. I would not recommend this hotel to anyone. There was no elevator and we had heavy luggage. The front desk was not willing to check for any rooms available on the first floor. The towels looked yellowish instead of white and she sheets had brown stains.
We stayed in a Jacuzzi room that allows smoking (my preference). For a smoking room it was amazingly clean and did not have any odor of smoke. The cleanliness of the room was outstanding. The staff was very friendly, helpful, and always smiling.
I enjoyed my “mini-vacation” at Best Western. The room was cozy, spotless and very comfortable!! The Patel's are great and caring owners!! Thank you so much for your warm hospitality and friendly service!!
I stayed at this Best Western in Canton for multiple nights. The place is easily accessible, has enough parking spots, room is amazing, and breakfast is good. The staffs are super friendly and helpful. I had a great time. This place is worth the money
DO NOT STAY HERE! No Covid cleaning or protocols. Our first room was not cleaned at all, second room was filthy. Shaving hair in sink, stained sheets, food in fridge, N/S room was smoked in. Desk night clerk offered me a credit, but manager Yatee Patel refused to process the credit. My emails were ignored. Best Western Corporate was contacted, but they do not "get involved" with each hotel.
With no elevator and a room assigned to the second floor, I got desk clerk to get us a ground level room and we used available luggage cart. Bath/shower drains were slow, and the room toilet was more like one for kids-too low to the ground. Breakfast was wanting-a pancake maker/machine was present but clearly not working. Breakfast appearred to be an afterthought. Tired hotel.
we had a quiet and peaceful experience the location is great lots of local restaurants and shopping areas for ur needs. Also kid and pet friendly the services are great very pleasant and inviting 5 STARS
Really enjoyed my stay. I was a romantic night getaway. Short notice came early to set room up for a getaway for two. Room was clean, the hotel as a whole was pretty and clean. Breakfast wasn't great not many options we were only able to get juice and coffee.
I always enjoy my stay at this Canton location. The location is very convenient to where I work. The front staff is always very quick to check me in. Rooms are always clean. I would recommend this hotel for your stay.
I didn't even get recognized as an platinum Elite member. (I wasn't offered snacks ) I asked to be upgraded to another room & the front desk clerk said they don't allow that here. Every employee at this location seemed to have a attitude. The breakfast was horrible as well . The tub stopper wasn't working. The water had low pressure & was barely getting hot. The room had a terrible odor. The floor had debris all over it.
The worst stay in my preferred HOTEL , in almost every category you could imagine. I couldn't wait to checkout because of such poor service and attention to service. No offer of comfort not compensation of any sort. Not GOOD
Stayed here while moving locally. Very friendly staff, room was clean & in good order. Breakfast was adequate. Internet was surprisingly fast. Hotel was quiet overall, I would definitely stay here again .
4 out of 5 stars only because the key to the back door didn''t work properly. I had to load my bags back into the car and drive back to the front. The night shift cleck had to leave the front desk and walk to the back door and open it so that I could get in.Normally, this wouldn't have bothered me, but I have a weakness in my legs due to a medical condition and can't walk far and the back door was close to my room.
Great stay outstanding room and service looking forward the our stay on our return home. Best breakfast of all my travels so far this year. Our dog was treated like family. I highly recommend a stay for everyone traveling in the area.
Very nice, clean and quiet hotel. I read reviews and not all positive, however, we did not experience any reason to give negative except for a personal preference of breakfast area. Coffee is dispensed thru a machine, not the normal carafe. The coffee was horrible, had to throw it away. If you enjoy morning coffee, I would suggest using the in-room coffee maker or bring your own. I am hoping this is not the new standard for Best Western hotels. Again, we enjoy our morning coffee and was a bit disappointed, regarding the room and service, no complaints and would stay again.
We arrived in the late evening after calling ahead. They were ready with our room and we had a voucher for a reduced price which they covered immediately. Checkin went very well. The rooms were freshly renovated and very nice. The bed slept great (pillowtop - a plus with my wife). The room was roomy and clean. The renovations were still in progress so there were items stored in the lobby and elsewhere (not really good) but this should be temporary. The staff were friendly though the cleanup crew were waiting for our checkout (they made this CLEAR). All in all enjoyable.
I counted this hotel out because of the Bigger/newer hotels around it. Like an old car that has a few quirks it still does it's job. Doors locked, rooms/hallways were clean and the room had all the amenities that I needed. Because of the early breakfast (6 am) I was able to eat before work unlike at the competing hotel one the same street that I had to transfer to. Would have booked through them the whole week if I had known different.
My wife and. I were traveling to Gulf Shores for vacation with our dog Cooper. It was getting late and we really needed to stop for the evening. My wife called the reservations. They were so helpful and got us a room at a Best Western in Canon Mississippi. It was so nice to get there and see their smiling faces. We got to the room, it was so relaxing. We got a good night sleep and got a free breakfast to get our day started. Thank you to the Best Western of Canton employees for making our stay so nice.
Loved the rooms very nice and clean and staff was very friendly. I did not like the breakfast. They had a pancake machine and was not tasty. I was served the same breakfast two mornings in a row. No lids for the coffee and no fruit. Other than that loved the rooms.
I work around Canton Mississippi and I was looking for a hotel and it was too many choices like different hotels all close to each other and since I stay on this one 1 year ago for about 4 months I was like am not staying in any other bc this one is my favorite and after been away for 2 years this hotel got even better so I was like hell yeah this hotel always gonna be my#1
room had been remodeled nicely but the carpet was dirty. Breakfast was ok, not real impressed with it. Night clerk was very friendly and the price was right. The location was abt 20 miles south of Jackson so it made in and out easy. this hotel was in a row with about 20 other hotels.
Its a great hotel if you request a non smoking room that's what you get not like some other hotel I've stayed at where i requested non smoking and the hall reaked of smoking even the room just sad sad
Booked the hotel for one night stay on our way to Tenn. We arrived late in the evening and checked in. As soon as we start walking to our room down the hall on the 1st floor you could smell the cigarette smoke. The smell got stronger the closer we got to our room. We found a room door open that the smell was coming from. Well our room was right next to it so our room smelled. The bed was very uncomfortable and the breakfast was not much to talk about.
The staff was friendly & very professional. We were checked in in a short amount of time. Check out, we had to hit the buzzer for help but once she arrived she was very helpful. The room was very nice. Unfortunately, we didn't try the breakfast. They had a nice fitness room.
Very nice place, great people, really enjoyed our stay. Lady at front desk was awesome, rooms were clean, everything worked, and breakfast was plentiful and there were many options. Easy checkout also.
Great staff - very welcoming Breakfast was not a big hit with my children. Bed was super comfortable. And the brand new sofa bed was a plus! Great choice of restaurants in the area Convenient to interstate
We were in rooms 105 & 120 (last room on 1st floor). After checking in, within an hour it smelled like someone was smoking meth or flavored POT all in the hall. Smell drifted into rooms also. We asked for both rooms NON smoking, #120 reaped of smoke and had ash trays in it. We inquired and they said they leave ash trays in all rooms, but #120 was a non smoking room. NOT!!! Thank goodness I had purchased a candle earlier in the day. They said they were booked and could not change the room. OK, but should not have booked a nonsmoking if they didn't have one available. Furniture in #120 was falling apart. #105 was just 'ok'. Breakfast was 3rd class. Eggs appeared to be pancakes, the sausage and gravy too bad to eat. Thank goodness for cereal, milk and yogurt. Also sounded like people on 2nd floor did a jig all night long.
My stay at this Best Western was relaxing. The staff was very personable and knowledgeable, always going the extra mile. The complementary breakfast was good. Extremely clean rooms. Super fast WiFi internet.
Very clean and well kept hotel. Breakfast was exceptional. Outdoor pool open only in season. Located right off I-55 interstate. Internet was super fast! Staff was very pleasant and helpful. We would stay here again.
I was absolutely shocked at the experience I had at this hotel. -Old air conditioners piled up in the hallways. -No food at breakfast every one of the 4 mornings we were there. Bread and pastries had bugs flying in and around them. Pancake machine not working. Hot food dishes empty. -Hotel's printer not working. -Guests with small children allowed to run the halls yelling and screaming at all hours of the night. It was simply a nightmare. Only good thing I can say is that the bed was comfortable.
We stayed here for three nights while turkey hunting in the area. The staff was very friendly and accommodating. Breakfast was even served a bit early for us. The hotel and rooms were updated and very clean. We would definitely stay there again.
I recommend to anyone great service great breakfast very quite and relaxing I had not problems during my stay I would stay again. Customer service is great the breakfast hot pancakes I love the machine don't have to.make urself less of a mess, sausage links great variety
I stay there often being it's pet friendly and usually have a wonderful experience. This time I woke up and had red bites all over me. It was bed bugs. I had to check out a day early and was still charged $187 for two nights. BEWARE people and check your bed sheets first!
We went to Canton to see the Christmas lights in the old town square. Such a delightful place out of a old picture book In May and October they have a fabulous craft show where there are about 200 vendors. The entire town helps and several homes open their homes for test spots and bathroom facilities. Wonderful small town America.
The hotel was a great value. I wish I knew the girl's name that checked us in, she was so friendly & helpful! She recommended restaurant down the street that was amazing! Just an awesome stay, would definitely stay there again.
This hotel is conveniently located near the interstate, easy off, easy on, near places to eat and city center. We have stayed here on a recurring basis because it is close to family and events that we like to attend.
The whole place smelled of smoke..the sink was plugged and plug was off it..the bedding was all stained!! The towels were stained and had holes in them..this is totally unexceptable!! and i have pictures of everything! I would like my hard earned points back!!
This Best Western Is not maintained. The sink in the bathroom did not drain and was disgusting. The carpet felt damp , maybe due to air conditioner which was a wall unit and very noisy. there is not an elevator so ask for the first floor if you do not want to carry luggage up stairs. Breakfast was absolutely terrible.
Clean and nice place to stay. The good Ready made pancakes at the touch of a button the bad paper then walls. But over all a good place to stay the beds are great very clean and helpful staff. Internet was fast and the price was not to bad. The self service laundry is way to high it's just as cheap to have them do it for $15
I was pleased with this hotel. The desk clerk let us check in early and was helpful and very polite. The room was clean and nice. The bed was great very comfortable and clean. The breakfast was somewhat limited but was hot and what they had was good. Staff was really friendly and glad to help in any way they could. I will be staying here again when I'm in the area.
Very Disappointed . Room was just OK, No amenities besides TV, FRIG, Microwave. Breakfast was just OK. Porrly presented. Lack of variety of healthy items. Interior of motel looks dirty and poorly kept, even if it isn't. Lack of area eateries. One Mexican restaurant within walking distance - it was terrible, left half of my food. Overall - won't stay there again!
Room available without advance booking and was nice and comfortable. Appreciated the breakfast. It was quite tasty and convenient. That is one of the deciding factors when looking for a place to stay away from home.
The staff was the best. The breakfast was also very fresh. The room was clean and very fresh. I never go wrong when I stay at a Best Western. the access was easy to get to as well. I will stay again if ever in the area.
Awesome venues a must see nice place to stay!!!! There is lots to do in canton and surrounding areas the street market 2 times a year the entire town shuts down streets are full of venders and food !! This hotel is a recommendation for this trip!!!
My stay was okay. Will I stay again not sure. Room not as clean as it needed to be. Hair in tub mirror dirty. You could also smell smoke. Would rather floors separate from smoking rooms. Looking for a new place to stay for the next trip.
Ive stayed here maybe 100 nights over the last few years. Always a good experience. Good price. Very good room. Helpful staff that always remembers me and my room requirements. Have had many of my co-workers stay here.
The worst Best Western I have ever stayed in. Check in was ok, friendly staff. I Was quoted $72.00 plus tax rate but upon check out I was charged $81.50 plus tax. This hotel is run down, ugly decor that must be twenty years old. I stayed in room 103 and it smelled very bad. At the front desk on the right side there is a hall way stacked up waste high in boxes and junk. Pit that crap somewhere else, how about a closet. The flower beds are devoid of mulch and the bushed needs trimming. The grass needed cut about a month ago, almost ready to cut for hay now. The entrance to the hotel is terrible shape. Lights broken off. I will call manager tomorrow about the rate change. I will not stay at this Best Western again. Stay somewhere else. Manager sends me their usual letter thanking my for my review but not mention of the over charge. I have reported him to the Corp office. DO NOT STAY HERE!
the motel is in a good location easy off & on to I 55. the staff was friendly & professional & helpful. the room was clean & comfortable as was the bed I rested well. plenty of places to eat close by. truck parking was a little lack but over all ever thing was fine
We got to the hotel at about 9:30pm and the welcome and check in was quick and pleasant. The room was very clean and we also got a free breakfast all for a great price. Will stay here again if we are in the area.
Clean, classy, great decor, and wonderful service...almost as good as tye high-end, Las Vegas motel we stayed in, for our son's wedding. Homemade cookies greet travelers at the front door, the price was reasonable, and many restaurants are within walking distance. If we ever drive through Canton again (and we probably will), we'll stay here, again. Definitely, thumbs up!
I had a great stay and would like to keep my services with best western. I recommend everyone to try this hotel.I've visited the one in gulfport,Jackson,grenade and in canton. They all have had great service with no problems. Great breakfast just some bacon. But it's great for everyone to stop by and try them. That's where my business is going when I'm on trips
Very nice hotel and excellent service! Room was clean and employees were very helpful! Fast and friendly check in as well as checkout! Hotel was easily accessible from interstate. Would recommend to everyone!
Breakfast time to early(5-9). It should be 6-10. Inventory of the was basically none existence at 8:20 am. I was disappointed. All guests cannot drink while or 2% milk. Low or fat free should be an option. Towels was dingy and limited. Guests like sports, had limited channels.
We stopped here on our way to NOLA. Because we are traveling from St. Louis and didn't know how far we would get, we didn't make reservations anywhere, just deciding to take our chances wherever we landed. One of our party called ahead to another hotel, but they didn't have the four rooms we needed for our whole group. This was the second place we contacted and found they could accommodate us. My roommate for the trip and I were given keys to our room and we went up, discovering when we arrived that we hadn't been asked anything other than 'smoking' or 'nonsmoking'. Whoops! King bed. We went back down and swapped for two queen beds. No problem. Our new room was better in that respect but I must say that the bathroom had not been thoroughly cleaned and I wound up cleaning it a bit before I could use it. ?? Still, the rest of the room was in good condition and the staff was friendly. They need to pay better attention to sanitizing the bathroom but that's my only concern for this place. It's located near the highway, which is audible from the rooms facing it but it wasn't bad.
We stayed at this Best Western on our way to New Orleans. It was a nice hotel for the price. I've always had good experiences with Best Western hotels. The complimentary breakfast was just okay, but it was free so I can't complain too much. I would definitely stay here again.
My stay last night was better than the one in May. My room was of good size with a nice and comfortable bed and pillows, large TV and nice desk area. The HVAC worked very well by wall thermostat and offered the "fan on" option that I like for white noise while sleeping. The bath was overall in good repair although the was a previous guest's soap in the shower, little toilet paper on the roll with no backup (could be the first time in all of my years traveling that I've seen that) and only one small bar of unused soap. The shower gel dispenser in the shower, next to the shampoo/conditioner one, was also empty. Like my previous visit, this location mainly suffers from someone paying attention to detail. The included breakfast included all of the same, pedestrian fare that I've become somewhat tired of in my travels. I was also disappointed that there were no lids that fit the BW provided coffee cups. Imagine driving down the road with your coffee sloshing around in the cup holder. Really, no lids? At checkout, the front desk person and possible co-owner of the hotel was outside pruning the bushes by hand. A good thing to do, but not when there's no one left to attend to the desk for checkouts. Plus the Chinese to alert them that someone's at the desk can't be heard outside. Oops... Overall I'd recommend this location and encourage them to strive for the next level as they're almost there.
I was pleasantly surprised with this hotel. My room was clean and the bed was comfortable. The only problem I had was someone in the room next to mine was blasting their tv at 3:50 in the morning. I called the front desk to complain and the clerk came up and told them to cut the noise. The breakfast was ok. I would stay there again.
The room was clean! I'm a clean freak so I always look in the corners, make sure the room has been dusted and cleaned of hair and the small stuff makes a difference. The room was very nice and more than what I had expected in all honesty. My only real complaint might have been the noise in the early morning since I was a room near the stairwell and I came down for breakfast about 6:30 and all the food was already gone and I'm sure they brought out more later but at the time I couldn't wait.
Got in and found that the booking was a day off. Clerk immediately told me it was not a problem, she had a room and could take care of reservation error. Very pleasant to deal with. She actually gave me a room that was a step up from what I'd needed for the same price since I was only going to be there one night.
I stayed at this property for one night along with two other people on business. This indoor corridor hotel had a good reputation from prior reviews so I selected it. Check-in had at least two issues, one in which we found out the hotel did not have an elevator to the second floor and our room type (two queen with rollaway, non-smoking) was only available on the second floor that evening. We were up-charged $10 for the rollaway for the third person, and accepted the reservation only as it was late on a Saturday night and the probability of getting another room was questionable. After hauling our luggage to the second floor via stairs, our original room was unable to be unlocked due to equipment malfunction (yes, back to the desk for new keys!) and we were assigned another room. Just a note on the lack of an elevator, we inquired as to why there was not one on property. We were told by hotel staff that the cost to install an elevator was in excess of $35K and the owner did not want to spend the money. Absolutely not annotated anywhere on Best Western's website - you assume the property has an elevator as they tout their ADA conveniences and it's an indoor corridor hotel. More on that in a minute. The room had a predominant foul order upon opening the door that we went nose blind to after a few minutes. Inspection revealed several problems with the room including other peoples hair in the tub, a stained and discolored shower curtain, white residue of unknown nature on the bathroom steel mirror trim, and a absolutely filthy overhead vent. Someone had left an adhesive price tag adhered to the tub surround, this was completely visible with even a two-second cursory inspection. The AC cooled minimally but it was enough for the night. The mattresses were fairly comfortable and the carpet only had minor stains. In the morning, upon taking morning shower the hot water was of good quantity and temperature, however there was no shower gel in the dispenser (these properties have gone to liquid products dispensed in the tub as opposed to little bottles of shampoo and bars of bath soap). Tried to call the front desk to see if the dispenser could be filled. No answer. Very disappointing. Just a water wash was the order of the day unfortunately. After the wash the outer layer of my skin was ablated away by the sandpaper-hard towels, so I guess it really didn't make a difference. After going downstairs in the morning, I found that the buffet was not well attended to by staff as plated and unclaimed food was laying on the counters. This was there for the entire 20 minutes I was eating. The variety of items was OK, but no yogurt or similar. Sausage and pre-formed egg patties was the breakfast of the day. I spoke to the desk clerk following breakfast, showed pictures, and expressed my dissatisfaction with the stay and inquired as to a manager. I was told no manager was on property. Neither was the executive housekeeper. One other item. The hotel services listing in the room lists the fact that "The entire hotel is handicap accessible". Wellllll.... last time I checked without an elevator, a person with a mobility disability or wheelchair-bound couldn't levitate to the second floor. This means even though ADA improvements such as wider doors are applied to the second floor, you can't get the people up there to use the amenities unless they are carried. This is a completely incorrect statement made in writing by the hotel management. The guide in the rooms needs to be re-written. All in all, this was not a memorable stay. Poor quality control on the room cleaning followed by incompetent inspection of rooms by the executive housekeeper - our room should have never been released for occupancy. The only redeeming qualities of this property were that the hot water was good and the mattress was comfortable. I'm being generous by giving this property an overall "POOR" rating.
When I entered the hotel, I was a little cautious because it seemed I smelled smoke in the lobby. The evening desk clerk offered me the opportunity to see a room. I went in and it smelled better than the lobby. I did not have a reservation, but she gave me a good rate on a Friday night. I'm a member of Best Western Rewards, but did not have my card with me. She gave me some disinfectant spray to freshen up the room. I woke up at 5:45 am and went to the breakfast area. It was already prepared and very tasty. Everything in the room was clean and the bed was very comfortable. The hotel had a recent remodel and upgrade and I think that is what accounted for the odor in the hall and lobby. Individual room A/C made my room very comfortable. Very good iron & ironing board.
This hotel is an exceptional value hotel with the best supportive clerk. They strive to ensure your special needs are met. The hotel is located right of the interstate on hotel row. The employees are friendly and helpful.
Overall a great hotel to stay in. Staff was professional, Courteous very informed and willing to go above and beyond to meet the needs of customers. Rooms were clean and well kept, plenty of extra towels, free news papers, good food, and great service.
The hotel overall was very nice, recently renovated. The bed was very comfortable for the wary travelers my husband and I were. They allow dogs, which is a plus because we have two of them. The hotel does not have an elevator which seems strange, but not a big deal to me. The exterior of the building was brightly lit with blue neon lights, which is apparently part of the new Best Western branding. A Nissan parking lot located adjacent to the hotel had VERY bright lights ALL night long, which was a tad annoying, but beyond the hotels control.
Came into town for a business trip. The hotel was clean. Breakfast was good. The girl who checked us out at 4:30am was awesome(Laporse I believe). The girl checking us in could not have cared less about us. The hotel overall served its purpose of a good night sleep for a reasonable price.
I stayed here one night on business and was so relieved to get out the next morning. I'm a clean freak and it was not up to par. I did't see anything disgusting or stained but there was lots of dust and it was dingy. The safety lock on the room door was broke so I wedged the coffee table there to make sure no one came in during the night as I am a woman and was traveling alone. The breakfast was very limited and I just got a yogurt and danish. I'm not slamming this place it was okay but I don't plan to visit here again.
This hotel is cheap. Once I entered the room I noticed how loud the air conditioner was. It's very loud. There was one square of soap in the bathroom for a family of four. No lotion. Tape was wrapped around the door and the peep hole. However the room was clean and the beds were soft and somewhat comfortable. The breakfast was decent, pancakes and sausage was pretty good. For a one night stay it's okay , expect no perks!
I can wholeheartedly recommend this Best Western hotel. The room was freshly redecorated and very tasteful at that. Checking in was painless (6/18/2016). The young lady was very pleasant and made my wife and I feel very welcome.
Stopped after being too tired to make it to Baton Rouge. It was a nice little place. Clean and updated room. Good breakfast. Everyone was very friendly. The only downside is there isn't an elevator. Which isn't a problem for me, I did however have quite a bit of heavy luggage to tote up the stairs
had to stop on way to Lafayette La and this was an excellent place to stay. got a good nights sleep and good breakfast in the morning. Will stay again on my way there again in the fall. close to everything needed and quick exit back to I55
Good all around and comfortable stay. Really a good value at about $80. The maintenance and clean staff could look a little closer for items that need addressed like the bent up window screen and the areas in and around the night stands that could use better vacuuming. The worst things about my room/stay were the filthy air filters on the HVAC system that I pulled and left against the wall and the mildew ridden shower curtain and liner (see photo). I even removed the liner and left it in the tub, such is when I took the photo. Inexcusable and rather gross even for a guy. I left friendly notes, as I usually do, for the maintenance and cleaning staffs so that they will hopefully address the issues before management asks them to after they read this. All in all, due to the value and my overall thoughts on my stay, I would use this hotel again, but only after I check the shower curtain and liner first. If I can see these concerns, so can the staff and management. A little polish and this would rate as a very good place to stay.
This hotel in newly remolded from the outside in, and looks great. The owners and Hotel Staff and wonderful. True southern hospitality at its finest. The rooms are clean and comfy with a free full hot breakfast every morning
This hotel was very clean and the beds were soooo comfortable. The absolute best hotel shower I ever used. The lady at the front desk was very helpful and knowledgeable. She solved a small problem with the tv (it was unplugged) and the restaurant recommendation was great.
Great experience. Clean modern rooms. Nice plesant staff. Complimentary breakfast was very good even had an automatic pancake maker! Only issue was how loud the air conditioner was comma but that was so nice fell asleep anyway pretty easily. Highly recommend.
Needed a place to stay in the area picked low price and rating on trip advisor and was not disappointed . Although it looked like they were in the process of remodeling with construction material stacked in couple places in the hall the room was clean staff nice and the breakfast was ok and the price was ok about $70 .
This Hotel was clean and the bed was very comfort . The room has Directv that keep you and your family entertain . It has more channels than any other Hotel that I been in . It easy to get to the express so you can go to shops..
We were very pleased with this Best Western. Even though it was right off the interstate you did not hear the traffic. The room was nice, clean and updated and the bed very comfortable. We would stay here again. The price was right, Staff was very friendly and helpful!! There is a good mexican restaurant in walking distance.
Old motel, lots of smokers including our "nonsmoking" room. See photos- dust and dirt, lumpy mattress, dingy decor, broken electrical outlets, room door latch broken and huge gap at bottom of door to hallway. Desk staff cordial enough. Read the reviews carefully- you will see that genuine reviews are 2-3 stars. The fakes touting the "pillow top mattress" and such give 4. Ok if you have low expectations and get a good rate.
Friendly staff provide a clean and comfortable room in this small town. The beds were comfortable, modern furnishings and a simple breakfast provided. Desk clerk offered suggestions for local dining. Only concern was guests who smoke near the doors; it filters inside hallways.
The team members at this hotel seem to really care about their work and it shows in their service. Very relaxed atmosphere, comfortable room/bed, and fresh breakfast. Thank you for such a nice experience while I travelled with my 4-year-old daughter!
So relieved to find a nice hotel(3star?) that was priced right and pet friendly. The rooms were clean and comfortable, and the pillow top mattress provided a very restful sleep. Would definitely recommend stopping here if you were like us and just passing through on our way to Destin, Fl
Was very surprised at the quality of the room and service. The room was above average. The amenities in the room were very good. The decor was exceptional. I enjoyed my stay very much. The room was queit even though close to the lobby and inner hallway noise was v3ery minimal.
This is the half-way point for my mom and I and met in Canton before. This hotel was not horrible, but not fantastic. We chose it because we had a dog with us. I guess my main concern was that the window would not lock and we were on the ground floor. We loved that we could open the window because it was a nice weekend. But it was kind of scary not being able to lock it properly.
My wife and I stayed at this Best Western in Canton, MS. Let me start off by saying this was such a good value. We received Hampton Inn standards for 20 to 25 dollars less than a Hampton Inn price. The rooms had been recently renovated and all the decor was modern. The breakfast exceeded our expectations. This hotel offers a wide variety of items. The front desk staff was superb.
Traveling to support our local high school boys in a state championship tournament. The hotel staff was friendly and accommodating. The rooms were clean and comfortable, and a great location. Our group got up almost past the breakfast time, but the staff made sure we had enough to feed our group. Each staff member was extremely helpful and friendly. Rooms and dining area was clean. Check-in and Check out was simple. There was no elevator though, so we had to use the stairs, but for one night stay it was not a problem for us.
This is a great place for smokers but not very good for everyone else. The smoking and non-smoking rooms alternate going down the hallway so there is no way to avoid having some smoke in your room. Our second non-smoking room was tolerable but the first one we were given stank. Also beware of the breakfast hours. They end at 9 am even on the weekends. A plus is that the internet was very good.
We arrived a little late which was no problem. Our room looked like it had been recently updated. We had a refrigerator and a microwave along with a mini coffee maker. The bathroom was spacious and had thick towels and a hairdryer. There was a cleverly designed closet behind a large mirror with an iron. Breakfast the next morning was a surprise with the variety of choices. Hot and cold cereal, yogurt, a unique pancake maker, juices, fruit, eggs and coffee. The lobby was being updated as well and Christmas decorations were bring put up. We were impressed with the hotel and service we received.
We stayed overnite, the room and furnishings were brand new, and very comfortable. Beds were comfortable, and the room was clean. The staff was friendly, and helpful. The price was reasonable as well.
This hotel is the only hotel we will stay when visiting. it offers everything we desire when staying overnights. The staff has always been pleasant, helpful, willing to correct any problems if any. We have made reservations online as well as over the phone.
This was our first and last time visit to the Best Western and we were treated absolutely horribly by the staff by the management by the corporate office we had major complaints we call the corporate office and received no help I will never ever rent from the Best Western again and I will never ever refer anyone that I know about the Best Western and I will be sure to let everyone I know how badly Best Western and their corporate office treats paying customers
Pulled back the covers to find lots of ants in the bed. The lady from the front desk then investigated and found literally hundreds nesting in the bedding. She said staff had told the owner of this problem yet had done nothing about it and continued to let the room! Unbelievable! Was promised a free room by the owner in earshot of both my wife and the lady from the front desk. This was reneged on at checkout when he offered me 20 dollars! Have not and will not stay at a Best Western since and we have another month on the road. What a waste of a brand image and reputation! Mark Thomas
We stopped here as a midway point on our trip. I got a fantastic rate online. We didn't check in until after midnight. Was surprised to find that we had to climb stairs to 2nd floor...no elevator. Room seemed clean & I was pleased with everything until I jumped in the shower. As I was about to get out of the shower I noticed a dirty washcloth hanging over the shower curtain. The rest of my night was ruined! I kept wondering what else the cleaning staff could have overlooked.
Traveling long days from Canada, we were very relieved to enter our room (225) and find it clean, newly decorated and not smelling of smoke. (The hallway is pretty smoky, unfortunately) The king bed was extremely comfortable and we slept extremely well. No noise coming from outside the room. The front desk receptionist was friendly and very helpful in our search for a restaurant. The shower has a large shower head, hot water, shampoo and bath gel on the wall. Breakfast was good. We would stay here again. The price was right for our budget!
We stayed at this hotel because we had a pet with us. The room was filthy and there was no elevator to our second floor room. The walls are VERY thin. The couple on one side of us had a very amorous night, and the room on the other side reeked of marijuana and played cartoons all night long. Not the place to stay with a 12-year old girl in tow.
We were very happy with this hotel. We really enjoyed that the king suite was large with a separate desk and couch. The bed was very comfortable. Breakfast was just fine. The only downfall would be that we could her the TV all night from the room next door. It didn't keep us awake though.
After reading several negative reviews was concerned but opted to save money. Was a good choice. Room quite comfortable and clean, breakfast above average. Renovations ongoing so some clutter. Back entrance could be improved. Very good value for rate paid and would stay here again.
The price I paid via tripadvisor was so cheap that I was a bit worried. I just needed safe, comfortable and clean for one short night. We read the reviews and decided to give it a try. We pulled in at around 1 AM. Check in was fine. Room was clean and updated. They served the typical American continental breakfast. It's free. I've paid much, much more for a hotel room and received NO free breakfast. We stayed there again just 3 weeks later on our return trip to Florida.
Pleased with all service except for some availability problems concerning food for breakfast. They didn't keep the food stocked for the last 30 minutes of breakfast and were unavailable to assist during that time. At most hotels there is a staff person assigned to supervise the room.
Onesty I don't love this hotel so much the staff wasn't friendly at least not everyone the room not very clean and the breakfast poor there was not much choices! the only positive thing it was the price so... can be good for just one night!
Just had an overnight stop passing through, due to a flat tire and need to find tire repair next morning. I was pleasantly surprised to have found a good spot for a decent price. Hotel is modern, clean and well maintained. Staff was friendly and helpful with locating nearby tire store. Wifi worked well. Breakfast was typical of what you normally find in this price range. Dining area was clean and well stocked. Bed was comfortable. I've had less pleasant experiences with Best Western hotels, but this one was much better than I've seen before. I'd choose this one again if I found myself needing to stop in Canton again.
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