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Best Western Royal Buriram Hotel, Buriram

4.0/5  - basé sur 159 notations.
332 / 22-23 Jira Road, 31000, Buriram, Thailand - Ver el mapa

Este luminoso y vibrante hotel situado en el centro de la ciudad le permitirá disfrutar de un estilo y de servicios de primer nivel internacional en Buriram, la vía de entrada al noreste de Tailandia. Situado en pleno centro de la ciudad, cerca de los principales enlaces de transporte y de la universidad, el Best Western Royal Buriram Hotel es un moderno establecimiento con una amplia gama de servicios entre los que se incluyen unas cómodas habitaciones con acceso gratuito a Internet Wi-Fi, minibar y televisión por cable, un restaurante con especialidad en cocina asiática y platos internacionales y una piscina tropical al aire libre. Los huéspedes en viaje de negocios también podrán sacar el máximo partido a nuestro centro de negocios con servicios profesionales. Tanto si se encuentra en esta encantadora ciudad por motivos de trabajo como en viaje de placer, de visita en el cercano circuito internacional de Buriram, la capital automovilística de Tailandia, o recorriendo el espectacular paisaje de los alrededores, entre los que se incluyen el imponente parque histórico de Phanom Rung, el Best Western Royal Buriram Hotel le proporciona el espacio de alojamiento idóneo para su estancia.

Best Western

Royal Buriram Hotel

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
  • Servicio de lavandería en el hotel
    Servicio de lavandería en el hotel
  • Ayudante de cámara
    Ayudante de cámara
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 159 huéspedes
NOTA EMITIDA
Excelente
63
Muy bueno
67
Normal
20
Malo
5
Pésimo
4
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
14
De negocios De negocios
17
En familia En familia
37
En pareja En pareja
63
En solitario En solitario
15
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Fantastic value for money "

4
23/07/2018

Nice clean room and good sized bathroom with all the facilities I needed. Aircon was very effective and location is convenient. Breakfast included in the room rate was very good. As I said fantastic value for money. Downside is shower water supply a bit variable.

"Nice Hotel"

4
26/06/2018

We just spent 12days here. Couldn't have asked for better service.. The staff were very friendly and helpful.. Breakfast was really good also the dinner menu offered a variety of food. We were in a Deluxe Room which was very large, although bathroom was small.. A couple of things they need to address is the old linen that definitely needs replacing.. We had linen on the bed that was torn and had holes in it, towels were very grey. Also when we arrived and when we were leaving we were given no help with our luggage at all, the concierge didn't offer to help at all just watched us.

"Dont bother wasting your time. An utter disgrace."

1
24/06/2018

I made a booking 6 weeks ago for 2 rooms, which was confirmed by the Manager as a guaranteed booking. I have been a regular visitor in excess of 5 years, so they know me. I arrived to book in and was told that my booking had been cancelled, the hotel was fully booked and told to find somewhere else to stay. I demanded to speak to the Manager and they refused. What a awful terrible place. How they can describe themselves as a high quality hotel is beyond me. And when we were leaving, 7 bus loads of tourists arrived. Yes, we dodged a bullet of a truly awful hotel, who care nothing for their regular customers.

"Does the job"

4
09/05/2018

Central. Small pool but tv has a few English channels and thr staff were friendly...didn't have breakfast but good for a stopover the bed were fine and ac worked tends to book quickly.get in quick if you're thinking moto gp

"Good value for money"

3
28/03/2018

We visited the hotel with a crew of 15 people. All was okay, nice rooms, cool area, good breakfast. The only downside was that we got no toilet paper during the whole week in one of the rooms and the hotel only gave us one key despite having two people per room (they even charged us for losing the card, while usually hotels state that but dobt care then) The size of the room is sufficient for business or vacation travels, location-wise it is also pretty much close to all types of stores/restaurants. No significant downside, but neither any positive note to highlight. A regular 4* hotel

"Regarding - price worthy - Best Hotel in town"

4
23/02/2018

Regarding price worthy - Best Hotel in town. Central, good facilities, good parking, good breakfast. I like all ;-) and since I complained about the missing English NEWS and MOVIE Channel in the last years, they have now both, even HBO. Well.

"nice hotel, good value"

4
29/01/2018

It's a typical, modern, Western-style hotel, clean, well-maintained, with a nice breakfast and small pool. The room rate was even quite reasonable, so a good value too, with a good location. The only reason to stay anywhere else might be that there are a couple of decent budget hotel options in Buriram that cost even less, but for the type of hotel this is the value was good.

"Can't Fault It"

4
29/01/2018

This was my second stay at Best Western Royal Buriram, my previous stay was in 2015 when I also reviewed it favourably. I am pleased to say that the high standards and value for money remains the same and I really cannot find anything negative to say about the hotel. Efficient and enthusiastic staff, good size clean rooms, swimming pool with pleasant surroundings, good location with adequate car parking. The highlight for me was the breakfast buffet service, plentiful and many food choices with staff on hand for individual choices ie. eggs. Also quality food in the restaurant all day especially evenings. Definitely would recommend and will stay again.

"Great Hotel"

5
16/01/2018

This is my second time at this hotel and again the staff is friendly and informative. We had two rooms on third floor facing the pool, rooms were very clean and beds comfortable. Since it was close to Christmas hotel had trees and other holiday decorations. The breakfast buffet is one of the best I have had. Plenty of free parking and close to shopping center. I give it five stars.

"Perfect hotel"

5
10/01/2018

The location is in the centre of Buriram, easy to find and ample parking space. It is a modern pleasant looking hotel, gay colours. Nice design. Practical nice bedrooms. We paid around 1000 bt, say 25 euro including an excellent breakfast. I remember a very nice soup. Unbeatable value for money. There is a small nice looking pool in between the two wings. We also had dinner there and personnaly thanked the chef for his good quality food.

"Good, clean, friendly staff "

5
26/12/2017

Clean rooms 4* worth, nice pool extra towels and very big choice of breakfast, will be back sure, very quit en safe place, good menu and fast serving, huge de luxe rooms, from 3 night stay 1 free ??????

"Near downtown"

4
24/12/2017

A great place to stay when visiting I-Mobile stadium and international raceway. Stayed 5 nights and enjoyed full breakfast buffet. Clean modern rooms with excellent wi fi. Pool onsite. Bus station 600 meter walk. If flying in HIGHLY recommend including shuttle to hotel if offered, otherwise 600 baht per person to city centre.

"Great Value for money"

5
18/12/2017

We stayed at this hotel for 9-11 October 2017. We found a good price and it was all above expectations, Good clean rooms, good mattress, decent swimming pool and a surprisingly tasty breakfast with lots of choice. Would be staying here again if I have to visit Buriram

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Fluminis, Greetings from Best Western Royal Buriram Hotel. Thank you for taking time leaving your feedback, I am glad that you have enjoyed your stay with us. Looking forward to welcome you back soon. Best Regards, Stefan Rehm General Manager

"Best Westerm Buriram"

4
08/11/2017

Very good hotel with mostly serviceminded and friendly staff, nice and clean rooms, excellent kitchen, nice pool. Pool area has not too much sun, and internet/wifi is terrible. Own transport to and from airport is very good,

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Erik N, Thank you for choosing Best Western Royal Buriram Hotel and taking time to share your recent experiences. I am delighted that you had taste our warm & caring service and enjoyed the food in the restaurant. Your comment regarding the WiFi is duly noted and will be looked in to. I hope to be able to welcome you back to Best Western Royal Buriram soon. In the meantime you can contact me for any assistance under [email protected] Kind Regards, Stefan Rehm General Manager

"Excellent "

5
30/10/2017

Good breakfast. Good location. Excellent staff. Room very clean. Pool was a little cool but ok once you got in. Tip: Coffee ask for it weak they use way to much coffee (Barista course a maybe good idea)

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Zach s, Greetings from, freezing, Buriram. Thank you for your "Excellent" review. It is always great to hear when our guests had a excellent stay with us. Your comment regarding the coffee is well noted and will be discussed with the F&B team. Looking forward to welcome you back soon. Kind Regards, Stefan Rehm General Manager

"Convenient location, great staff"

4
26/09/2017

Very nice stay. Hotel clean and staff good. Convenient location to Buriram but far enough away from noise. Bed very comfortable. Pool clean. Good value for money. Easy to park car.Staff spoke good level of English and helped with children wherever possible. Room cleaned every day to high standard.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear antonys691, Thank you for taking the time to leave us a review on Tripadvisor.com regarding your recent stay at our property. Your feedback is very important to us. By telling what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If I can be of assistance in the future, please don't hesitate to contact me at [email protected] Thank you again and looking forward to welcome you back. Sincerely, Stefan Rehm General Manager Best Western Royal Buriram Hotel

"Above standard and new Business hotel "

4
21/09/2017

This hotel is in the central area of Buriram. The room is new, clean and well equipment. The breakfast is standard. The meeting room is big and good audiovisual. This hotel does not have gym but has a small outdoor swimming pool.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Chaicharn D, Thank you for choosing the Best Western Royal Buriram Hotel for your latest convention and taking the time to share your recent experience on TripAdvisor. I am delighted that your convention was a success and you were fully satisfied with the meeting room and its service. Additionally to that it is great to hear that you liked your hotel room including our maid service. Please be rest assured that your comment regarding the standard breakfast is noted and will be discussed during the next management meeting with the Executive Chef to further improve. I hope to be able to welcome you back to Best Western Royal Buriram soon. In the meantime you can contact me for any assistance under [email protected] Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"Hotel stay"

4
06/09/2017

Nice and clean hotel. Scenic pool and dining area. Close to basic shopping centres. Rooms are large and spacious but the beds are not very high quality unless you prefer the mattress to be extra firm. Dining facilities available at hotel and in close proximity.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Darryl C, Greetings from Buriram. Thank you for your review on Tripadvisor. I am delighted that you have enjoyed your stay at the Best Western Royal Buriram. Regarding the mattresses at our hotel, they are medium. Should it be too hard for our guests we have additional mattress topper available, upon request, to make it more softer. Looking forward to welcome you back in the near future. Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"Stayed one night in a standard room"

4
14/08/2017

Very good value for the price. The room looked newly refurbished and along with the bathroom was very clean. The breakfast had a reasonable choice for both Thai and Farang, Unfortunately some very nice looking fried potatoes were stone cold and the fried eggs at the egg station were Thai style over cooked (but we are in Thailand so I guess I shouldn't criticize.) Staff were all pleasant. If I need to stay in Buriram it will be back here.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear wilkinson_colin, Thank you for choosing the Best Western Royal Buriram Hotel and taking the time to share your recent experience on TripAdvisor. I am delighted that you had taste our warm & caring service and you found our value for money room rate to your liking. I trust you also enjoyed our famous Breakfast, which is considered the best in town. Please be rest assured that I share all your comments with my team to further improve our service. Looking forward to welcome you back to Best Western Royal Buriram soon. In the meantime you can contact me for any assistance under [email protected] Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"Really good!"

5
14/08/2017

This is a great hotel. I stayed with family for one night on a journey through Thailand, and we were very impressed. Rooms are very comfortable, staff friendly, and the place has the feel of a decent basic European hotel. Decor and fittings are modern, and everything has something of a classy artistic feel about it. This isn't your usual basic functional hotel, someone has added personality and character here! The food was great - we had dinner beside the pool, and it was good food at a good price. Breakfast was a very comprehensive buffet, with a great range of foods, both Thai and Western. If I need to stay in Buriram again, I'll be heading straight back here!

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Mack321, Thank you so much for taking your time to write us such a favorable review. At Best Western Royal Buriram, we strive to deliver authentic hospitality, distinctive and personalized service that go beyond guests' expectation. Reading such compliment from you shows how it is paying off. Your kind words are our great source of motivation that keeps us moving forward. On behalf of the team, I would like to give my sincerest thank you to you for staying with us and appreciating the service and facilities we provide. We hope to have an opportunity to give an even warmer welcome on your next return. Stefan Rehm General Manager Best Western Royal Buriram

"Rudest manager"

1
01/08/2017

If you want a quite stay , don't bother, there was noise all night from one of the rooms on our floor and when reported the lady manager was most unhelpful , so we checked our early as she could not change our room , for a quiet friendly hotel don't bother with this one

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Jacqueline W, Greetings from BEST WESTERN Royal Buriram Hotel. First of all I want to apologies for the inconvenience you had regarding the noise disturbance from another guest room. Please be rest assured that if you would have informed our night receptionist, we would have taken all necessary steps to find a solution. As per my records the Front Office Manager showed you 2 other rooms the next morning, but unfortunately you had already made your decision for an early check-out. Lastly to mention, as a kind of goodwill my Front Office Manager has refunded your second night without any cancellation fee. I am sorry to hear that you were not satisfied with her actions taken. With Best Regards, Stefan Rehm General Manager

"Comfortable, clean and friendship"

5
31/07/2017

There is convenient for transportation to other places. The room is clean and all of employees is polite and friendship. Breakfast is excellent. The room is very comfortable and suitable but the pool is a little small.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear chaisiria, Greetings from Best Western Royal Buriram Hotel. Thank you for your Tripadvisor review. It is always a pleasure to get positive feedback from our guests. Best Regards, Stefan Rehm General Manager BEST WESTERN Royal Buriram Hotel

"Vwry good"

4
15/07/2017

Lovely hotel on the edge of the city. Rooms veey clean and modern. Excellent value at only 900 baht a night Breakfast amongst the best ever had in any Thai hotel. Choice was great but same as nearly every other hotel in Thailand. Can't cook bacon. More like cremated !!!!! But poached eggs to order were soft and tasty. Can walk into the city (I say City very loosely as absolutely nothing to do) Small but adequate swimming pool and staff helpfull and friendly

"One night stay"

4
14/07/2017

Real enjoyed this hotel modern clean rooms view over the pool very friendly staff and a great included breakfast buffet so perfect for me would visit and recommend in fact a friend did recommend it to me so well done

"Overall good specially breakfast time. It does value money u paid"

2
08/06/2017

I will do repeat this lovely hotel next time. Very fond of Restaurant atmosphere and service mind of the staff there. Location is also suitable to stay just only open air car parking that should be make it more convenient.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Chinudompornv, Greetings from Best Western Royal Buriram Hotel. Thank you for taking the time to review us on Tripadvisor. I am glad to hear that you have enjoyed your stay and will visit us again in the future. Unfortunately you have rated us with only 2 stars, which means poor. I am assuming, based on your written review, that this is a mistake. Anyway thank you again for staying with us and looking forward to welcome you back soon. Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"A very nice hotel"

5
27/05/2017

Stayed in the Best Western Royal Buriram from 19/05/17 to 26/05/17. Thoroughly enjoyed my stay. The hotel is situated just back from the main road but is not disturbed by the traffic. It is also close to shops and night markets, which are an experience. Buriram City itself is pleasant enough but don't expect too much. Rooms are kept very clean and well stocked with bottles of water. Breakfast is fantastic with a varied hot and cold selection. Certainly enough to set you up for the day! The restaurant also provides a varied selection for dinner - everything from steak to pizza to Thai classics. The staff are very friendly and an especial mention goes to Noi Nunticha, who works in the reception. I had a problem with my credit card when I went to checkout but Noi was brilliant and got it sorted with no fuss or bother. She was also a wealth of information about what to see and where to eat. All in all a definite feather in Best Western's cap. I'd recommend this hotel to anyone deciding to stop over in Buriram

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Steve M, Thank you for choosing the Best Western Royal Buriram Hotel and taking the time to share your recent experience on TripAdvisor. I am delighted that you had taste our warm & caring service and thoroughly enjoyed your stay. I trust you also enjoyed our famous Breakfast, which is considered the best in town. I will share your review with my team and make sure your Ms. Nunticha will receive your comment about her. Looking forward to welcome you back to Best Western Royal Buriram. In the meantime you can contact me for any assistance under [email protected] Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"khamphun plangthaisong"

5
17/05/2017

this hotel my family they are stay this hotel 3 time hotel very nice good and cleaning , breakfast is perfect fresh and good quality i feel comfortable bed also very good unbelievable small hotel this 5 star hotel i will come back again

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Khun Khampun, Its a pleasure to read that you and your family enjoyed your third stay with us and liked the service provided by our team. It means a lot to us to receive feedback from returning guests. Thank you for choosing to stay with us and for sharing your feedback. See you soon, Stefan Rehm General Manager Best Western Royal Buriram

"Nice budget hotel but let down by check out fees"

3
25/04/2017

Stayed for 3 nights in mid April. Rooms clean. Good A/C. Nice little pool separating the 2 buildings housing the rooms. Staff very friendly. Felt a bit let down when I was charged a tenner for a towel that had some black marks on it (bit of makeup). Whether they had tried to wash or not I don't know. My friend took the towel home, washed it and it came up fine! Spoilt an otherwise decent stay.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Domtheone, Greetings from Best Western Royal Buriram. Thank you for taking time and leave us a review on Tripadvisor. It is great to hear that you had a good stay with us. I have duly noted your comment regarding the charged towel and will discuss this issue with my management team. Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"A wery good hotel"

5
14/04/2017

Good service, price and food. Simply everything are good at this hotel. The staff speak english wery well. And they meet you with a smile when youre arrive. At this hotel you will neither see some of the staff sitting with there cellphones, looking at YouTube. they are welcoming and helpful. I will recomend this hotel to everyone who visit Buriram.

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Kenneth A, Greetings from Buriram. Thank you for the great review on Tripadvisor. I am delighted that you have enjoyed your stay at the Best Western Royal Buriram and that you will recommend us. Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"Good place for rest"

4
13/04/2017

Good feeling when sleep at here, reasonable price, easy to go , breakfast have many kinds for select and enjoy to eat and drink have swimming pool for exercise and have many staff for takecare when you arrive

Stefan R, General Manager at Best Western Royal Buriram Hotel, responded to this review
Dear Khun Namkangt2017, Greetings from Buriram. Thank you for the great review on Tripadvisor. I am delighted that you have enjoyed your stay at the Best Western Royal Buriram. Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"Nice hotel"

4
17/03/2017

The hotel is nice aand very well located. Rooms are clean. May be bed is a little bit hard for european people. Breakfast are good. Service is nice. The swimming pool is nice even if there is no many place around it. Anyway, it is a good place to stay at buriram.

"I loved this hotel ."

3
21/02/2017

Good decoration, nice service mind. Peaceful, safety and comfortable hotel. Good sleep and best breakfast. It was one good hotel in the town. I would recommend this hotel to my friends to come and stay here if they traveling to Burirum.

"Good Basic Hotal"

4
01/02/2017

This is a good, clean hotel with most of the basic amenities available. Menu is limited for vegetarians though. Decent for a quick short business trip. Enough parking. Decent showers. Located in central town near the university.

"Good standard rooms and nice pool"

3
22/01/2017

A good mid range standard hotel. Rooms are sir conditioned and have double bed, tv and bathroom. Extra bed (for kids ) very steeply priced at 700 baht. Breakfast is excellent, very good buffet style with many selections and an "egg bar" by the pool. Can wat outside which is an attractive option. Good central location for all of Buriram attractions.

"Great Hotel"

5
18/01/2017

Had a two night stay at this hotel a week before Christmas was fabulous. The hotel had Christmas trees and holiday decorations. We had two rooms with balcony and view of pool. The buffet breakfast was one of the best. Ate first night at restaurant had steak and glass of wine which was very good and inexpensive. The staff were always friendly and pleasant. Hotel close to shopping center. Will stay at this hotel again.

"Good Clean Service Friendly Accomodations in Buriram"

4
18/11/2016

I stayed at the Best Western Royal Buriram Hotel as a base of exploration of Buriram province and neighboring Surin. I had come to the Best Western after leaving another hotel for what I thought was an abusive surcharge for early check in. I was pleasantly surprised. The hotel rooms are very clean and care is taken in the maintenance of the facilities. The rooms are much like a above average motel in North America. Although it was a short stay I would easily stay there again for travel in Buriram. It is located perfectly to access nearby villages and the fantastic Phanom Rung and Prasat Muang Tam Khmer ruins.

"A samll cosy Hotel."

4
13/11/2016

It's a bit of a small Hotel but even so it's nice, goes with Buriram but that is growing. Food is good and cheap here room's pleasant staff also pleasant, location a bit out of town but only 10min taxi ride, the town has some nice street food also european bar's not too many though.

"Nice place to stay"

4
04/11/2016

If you're staying in Buriram then I can recommend this hotel, reasonable rates, good choice at breakfast, rooms are clean and a decent size. Easy driving to the local market and some decent restaurants close by

"Nice clean"

4
18/10/2016

Well worth a stay if your going to burirram. Central to most things. Not far from bus or train station. Plenty bars near by . About 20 or 30 minutes from the airport . There are a lot more hotels opening up around burirram now so plenty of choice.

"A pleasant place to stay overnight."

4
17/10/2016

This small and modern hotel is located on a broad downtown avenue. It provides a large and secure parking area. Its small swimming-pool squeezes between the two aisles of the hotel facilities. This yard set with a few tables is convenient for evening happy hour and morning breakfast. The restaurant has a good variety of choices. Their pizzas are good. In the morning, the breakfast buffet is well provided for. Pity their 'orange juice' is the usual orange color water. Prefer the more natural pineapple juice instead. The rest is fine. Rooms are nice and very clean. The room provides a hot water kettle, a small fridge (with the usual 2 water bottles), a safety deposit-box, a flat screen TV and a good WiFi connection. The drainage water system in the bathroom would clearly need being improved. Otherwise, this hotel provides a nice and convenient place to stay while in Buriram.

"Staying in Buriram"

5
04/10/2016

Excellent Hotel always try and stay here when we visit Buriram. Nice friendly staff excellent service. Nice rooms always clean and tidy. Great breakfast with an excellent selection a very reasonably priced hotel.

"Nice and clean Hotel"

4
03/10/2016

A really nice hotel with cheap room with good value for the Money. The pool is nice but not much sun cuz the Buildings cover most of the sun. The breakfast have Everything i need and was very pleasant. Would live here again next time I come to Buriram without a doubt.

"Fairly Average considering it's an International Chain."

3
20/09/2016

Stayed here for 14 nights with my wife as we were visiting her family. Firstly the rooms,Pool,Reception and Restaurant are all what you would expect from a world wide chain. The buffet breakfast though was consistently luke warm...with the occasional and surprisingly hot dish every now and then. But i will say the choice was good and it was very tasty food. Someone however needs to tell the manager that customers notice when he handles the french bread without using the tongues when he comes down for his breakfast...then puts what he don't use back in the basket.......not exactly very hygenic........ Staff were all very pleasant and helpful. Bed took a day or so to get used too as although looks very nice was a little on the hard side....but thats my personal pref...others may like it. Shower facilities could be a lot beter for an international hotel.....very basic. The type of shower you see in a normal £10 per night hotel. We would stay again and actually recommend others do try it.....

"Family visit in July"

4
31/08/2016

Stayed one night at the end of July.Although we visit Buriram regularly, this was our first stay here. The location is good for the bus station, We were well satisfied with the rooms and facilities. The breakfast buffet was of good quality but we did not eat at the hotel in the evening. This will become our regular place to stay in Buriram.

"Clean room, good services, great value"

5
23/08/2016

Stayed here with my family for 2 nights. The rooms were clean and the services was great. The parking lot had more than enough space for parking. Only bad thing I could think of was coffee in morning buffet was bad (for the price, it was good enough but imo, it tasted bad).

"Best Value in Buriram"

5
14/08/2016

Nearly everything at the hotel was good. Breakfast was above average and the croissants were surprisingly well done. Perhaps some of the best that I've had in Thailand! As well, the rooms are modern, well-sized, and the bedding is particularly comfortable. As others have said, the WiFi reliability isn't great and the connection will disconnect on occassion. However, speed isn't an issue when it's working. The only negatives I encountered were that the doors are a bit flimsy and that the room key bundle is way too big.

"Good value quality hotel"

5
29/07/2016

I booked a standard room at a tad over 1,000 Baht and at that price Best Western in Buriram is my hotel of choice. The standard room is virtually deluxe standard and you be hard pressed to find many faults will it - slightly improved bathroom design perhaps. Whilst I didn't make use of it there is a pleasant swimming pool. Parking is easy and access to all parts of Buriram is straight forward. The breakfast is as good as any in the area and any restaurant that not only understands how to cook poached eggs - but actively promotes them, gets my vote.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear rayb535, Thank you for choosing the Best Western Royal Buriram Hotel and taking the time to share your recent experience on TripAdvisor. I am delighted that you had taste our warm & caring service and you found our value for money room rate to your liking. I trust you also enjoyed our famous Breakfast, which is considered the best in town. I hope to be able to welcome you back to Best Western Royal Buriram soon. In the meantime you can contact me for any assistance under [email protected] Kind Regards, Stefan Rehm General Manager Best Western Royal Buriram

"Average hotel In Buriram clean and tidy"

3
26/07/2016

I stayed here for 5 days whilst supporting a motor race at the Chang International Circuit, which is approx 15 mins drive away. This is the second time I have stayed here. The rooms are reasonably sized and clean. The doors to the room seem to be very cheap and the whole feel is ok, but don't expect luxury. The TV has limited english channels and not the usual international mix. All rooms have wifi which was adequate and ok to stream tv! The room has a safe which is large enough for laptop and other items. Access to the building is secure with a key fob and plenty of security guards.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear backofthenett, Greetings from Buriram. Thank you for choosing the Best Western Royal Buriram as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided. Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back in the not too distant future. Sincerely, Stefan Rehm General Manager Best Western Royal Buriram

"BEST VALUE HOTEL IN TOWN"

5
04/07/2016

My favourite choice in Buriram with English speaking staff attentive and friendly...going out of the way to serve. Rooms are clean with amenities. Breakfast is a vast spread and the service staff were great. The only down side of this hotel is the lack of English programs on tv. The restaurant serves a good variety of both Western and Asian dishes

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Eileen T, Thank you so much for taking your time to write us such a favorable review. At Best Western Royal Buriram, we strive to deliver authentic hospitality, distinctive and personalized service that go beyond guests' expectation. Reading such compliment from you shows how it is paying off. Your kind words are our great source of motivation that keeps us moving forward. On behalf of the team, I would like to give my sincerest thank you to you for staying with us and appreciating the service and facilities we provide. We hope to have an opportunity to give an even warmer welcome on your next return. Stefan Rehm General Manager Best Western Royal Buriram

"Good Value - Comfortable Hotel"

4
25/06/2016

I stayed here for 5 nights. Comfortable sized room with all the standard amenities. Breakfast fairly wide choice. Dinner had Western as well as Thai & Asian selection - Pretty good. Check-in and check-out was easy and quick. Very polite and helpful staff. Walking distance from a variety of eating places - Around the corner we discovered a very good authentic Thai place - Excellent food! Will certainly stay here again

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear VinayAsar, Greetings from Buriram. Thank you for choosing the Best Western Royal Buriram as your hotel during your recent visit and for taking the time to provide us with your valuable feedback. We are pleased to learn that you have enjoyed your overall stay with us. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided. Rest assured that our team members endeavor to make a concerted effort to achieve ultimate guest satisfaction and we hope to have the opportunity to welcome you back in the not too distant future. Sincerely, Stefan Rehm General Manager Best Western Royal Buriram

"Good business hotel"

4
13/06/2016

Room on the 2nd floor. Twin sharing room. Views were not so good. Just at the levels of rooftops of the buildings in the area. But sleep was comfortable and room size was just nice. Bathroom rather small and water tends to flow out making it rather wet. Otherwise, good stay, and decently priced.

"Nearly all good"

5
27/05/2016

Good, friendly staff, nice room with big bed good aircon, two big, comfortable padded chairs, my children used as bed. ;-) Clean Swimming Pool, all fine. Except, the TV programs lack a English speaking Movie channel.

"Best Hotel in Buriram"

5
25/05/2016

I am usually staying with my family near Buriram, but this time I stayed at the Best Western in Buriram. It was a absolute pleasure to stay there. Not only were the staff very, very friendly, no they also spoke good English and some of them spoke even German. The hotel is lead by a GM of the old school showing personally his staff to make their job 200% correct. The GM is Thai/German and always willing to serve you. The hotel has wonderful and air conditioned rooms with great security. I also have to mention the beautiful pool as well as their great and huge breakfast buffet. The price for this kind of hotel is very reasonable and I can only suggest this hotel while staying in Buriram.

"best value hotel in buriram"

4
19/05/2016

A very nice stay at this hotel everything was ok. would definetly stay again. only problem we had was with reception we wanted to stay 1 extra night, we were told to book online which we did, when we checked the girl tried to charge us again, when we said we had already paid she said ok, no checks or anything !

"Great location"

3
25/04/2016

Comfortable rooms and breakfast not too bad. Ample car parking and very centrally located. Not too keen on swimming pool as it is very open and for everyone to stare in at you. Good massage just in front of hotel, good value. Is very close to university so traffic can be hectic during start and finish times at uni.

"Great Hotel in Buriram"

5
23/04/2016

Four night stay at Best Western Buriram in April, 2016. Check in was excellent with English speaking staff attentive and friendly. I dropped some money when I was completing the check in and minutes after reaching my room the staff called to let me know. Well done!! The room was clean and the bed comfortable. Plenty of hot water and decent pressure in the shower and standard toiletries provided. I was particularly impressed with the room cleaner as she did a great job of tidying up while we were out. The buffet breakfast is head and shoulders above anything else on offer in Buriram. Both my wife and myself looked forward to it every morning. We dined once in the restaurant and were pleased with the quality of the meals ordered from the menu. The location is convenient and easy to find. The only negative aspect of the stay was the cost of a can of cola in the lobby. If memory serves it was 48 baht when the 7-11 across the street charges 14 baht.

"Its gone from great to average"

3
20/04/2016

When this hotel first opened it was really great but sadly, standards are falling. Nothing works properly in the bedrooms, ( toilets, shower & sink ), when you ask for the room to be cleaned, all they do is replace the towels but don't clean a thing. The wifi is so bad, you barely get a signal that last more than 2 minutes. I spoke to a number of other guests who all say the same. Standards are falling and prices increasing. The hotel restaurant CHIC, used to be excellent but they changed the chef and now it pretty average. It used to be full with diners when they served the all day buffet but that got discarded and now its menu is pages of beer, pizzas and pretty well nothing else. AND WORSE, there is a huge TV screen showing football. Thats not what I want when dining, surrounded by beer swilling rowdy football fans. Sorry, CHIC but you have lost it.

"Hospitable and quiet"

5
27/03/2016

Best Western Royal Buriram Hotel is located near by the main road still it is very quiet. Buriram Bus Terminal is few minutes walk away from the hotel. what sets buriram hotel apart from others is the warm and caring services. the staffs are very professional. the service is not bound just within the hotel but they provide help in making trips, arranging cabs at reasonable price. i also like the idea of saving energy and eco-friendly hotel, however i would like to see more of such practice. Thus, for a good start i give five out of five. Keep up the same spirit and Thank you Buriram hotel for making me trip wonderful.

"The visit Burirum province"

4
19/03/2016

The first hotel with international standards. The restaurant offering International Thai food, There is a small size of swimming pool. The room are clean and new furnished. The location not far from Sor Ground Market and very near center of the town.

"Haydn Terrence Atkinson"

5
11/02/2016

I recommend the Best Western Buriram highly. On a recent stay I found the staff and amenities to be first rate. I particularly reserve special praise for Mr Pepsi who went out of his way to make our stay that much better. He is a credit to the organization and definitely management material of the future. Thanks again, Haydn Atkinson Sydney, Australia

"CONVENIENT"

4
30/12/2015

The service was efficient with a lot of good will. The rooms were fine. Westerners will find enough variety of both "Asian" & " western" food for breakfast. comfortable + convenient"...and only 7 km from Big C and the Robinson mall.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Moshe1964, Greetings from BEST WESTERN Royal Buriram Hotel. Thank you for your tripadvisor.com review. It is always a pleasure to get positive feedback from our guests. Should you return to Buriram please let me know. [email protected] Best Regards, Stefan Rehm General Manager BEST WESTERN Royal Buriram Hotel

"Family trip "

3
21/12/2015

Stopped at best western for 6 nights was supposed to be 7 but decided to leave buriram early came on a wedding trip and to see family but not a lot to do in buriram been before so seen what there is to see! Overall best western was ok but better for a short stay! bathroom was only cleaned 1 time in 6 days which isn't the best oh and the room needs a kettle as the machine that is supposed to boil water is useless

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Chris G, Greetings from BEST WESTERN Royal Buriram Hotel. Thank you for your review. It was great to read that you had overall a good stay with us and can recommend us for a short stay. Please be rest assured that all your points are duly noted and will discussed during the Manager Meeting to improve our service in the future. Best Regards, Stefan Rehm General Manager BEST WESTERN Royal Buriram Hotel

"One night stop for a meeting at BuriRam circuit"

5
13/12/2015

Excellent one night stop, very quiet good sleep quality, pool if your interested and restaurant and breakfast all on site. Staff good and no hassle with check in or out. Not much else around you but that seems like BuriRam Highly recommended

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Greg E, Greetings from BEST WESTERN Royal Buriram Hotel. Thank you for the nice review. I will pass your compliments to the Front Office Staff regarding your check-in and check-out experience. Should you return to Buriram please let me know about your interests. I might can assist you regarding sightseeing or any other activities in and around Buriram. You can contact me anytime under: [email protected] Best Regards, Stefan Rehm General Manager BEST WESTERN Royal Buriram Hotel

"Great Hotel for Breakfast"

5
13/12/2015

I have not slept at the Buriram Best Western Hotel. I have enjoyed the breakfast buffet on five different occasions and found it to be the best value breakfast buffet in Buriram. Excellent food, top notch service, very clean serving area, comfortable seating and a serving team that have been well trained.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear IssanExpat, Thank you for choosing the Chic Restaurant for several breakfast occasions. It is a pleasure to read that you have enjoyed the service, quality, quantity as well as hygiene. It is our aim to provide the best breakfast buffet in Town for only 199 THB. On your next Buriram visit you should stay overnight. For a reservation please feel free to contact me directly under: [email protected] Looking forward to welcome you back soon. Best Regards, Stefan Rehm General Manager BEST WESTERN Royal Buriram Hotel

"Another (unplanned) visit to Buriram and a stay at the Best Western."

4
04/12/2015

I reviewed this hotel previously on July 8, 2015 when I stayed for the first time. Although in that review, I commented that I had hoped it would be years before I visited again, luck wasn't with me. Only a few months later, I found my self checking in to the Best Western. The only thing I can really say about the hotel is that I should have read my own review -- because I should have brought my own sheets and pillows, which was a large complaint of mine. Nothing has changed at the hotel -- it is still quite nice, quiet, with a good location and PLENTY of car parking. There was bacon on the breakfast buffet and it was quite good (missing from my first trip). The rest of the breakfast was also nice. The new Robinsons' Mall is open in Buriram, providing another place to go and relax, especially if you enjoy Starbucks (as well as Pizza Co., MK, Auntie Anne's, etc.). It is not far from the hotel (but not a comfortable walking distance). The staff have always been very nice, and I have never had any issues with any of them. Our room was always cleaned and refreshed when we returned. The hotel provides TWO free bottles of water per night. If you only drink one bottle on one night, hotels normally only leave you the "replacement" bottle. Best Western Buriram didn't fall into that trap -- leaving us 2 bottles each night whether we drank one bottle or both! To me, it showed they wanted to go the extra step! This hotel is "easy" to stay with, and makes this trip more comfortable.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Joe M, Greetings from BEST WESTERN Royal Buriram Hotel. Thank you for returning and choosing our Hotel for your second stay in Buriram. It is a pleasure to read that you had another good stay with us. Looking forward to your next visit. Best Regards, Stefan Rehm General Manager

"Great value.."

4
24/11/2015

The rooms are modern and clean. Staff are very friendly and helpful. Breakfast is great and the food from the restaurant is very good. Free towels at the pool are very handy. Just if you travel with a baby / toddler and require a cot definitely go for an upgrade as the standard room would be a bit cramped.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Mariska373, Warmest Greetings from BEST WESTERN Royal Buriram Hotel. It is nice to read that you had a pleasant stay with us. Please allow me to give you a complimentary upgrade to our Deluxe Room for your next stay. The additional space as well as the sofa would suits you and your little baby. You can contact me under [email protected] directly. Best Regards, Stefan Rehm General Manager

"Decent property, but horrible check-in experience"

1
18/11/2015

I recently stayed at this hotel. I have no complaints when it comes to the property, but my check in experience was less than ideal. A front desk representative name Googai wouldn't accept my American drivers license for check-in and demanded a Thai National ID card. She didn't explain why the Thai National ID card was needed yet she had no problem accepting my American credit card. Luckily, I was traveling with my relatives and I was able to request someone to check in on my behalf. If anyone from Best Western is reading this please improve this security risk because you could use anyone's credit card as a long you have a Thai ID. I do plan to speak to contact Best Western customer service about this once I get back to the States.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear H B, Greetings from BEST WESTERN Royal Buriram Hotel. First of all I want to apologise for the inconvenience you had. Since Thailand is in martial law and a military government is in place, it is the order from the military government not to accept any foreign documents, except passports. Therefore my staff couldnt accept it and ask for a passport. Every Foreign as well as Thai guest need to be registred in the hotel (registration form) and a copy of the passport including departure card from the airline need to be submitted to the immigration. This law is already in place before the military government, but is now strightly handled and any violation against this will be fined. Please understand that we have to follow the law which is actually in place in Thailand. For any further question please feel free to contact me directly under: [email protected] With Best Regards, Stefan Rehm General Manager

"Nice, modern, clean"

4
06/11/2015

We enjoyed our stay at the Royal Buriram Hotel. The staff were pleasant. Room clean, and very modern. We had the pizza in the cafe for dinner. It was decent, but the crust a bit undercooked, and oily.. It was just a hair away from being great. The breakfast buffet is very good.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear PC1955, Greetings from BEST WESTERN Royal Buriram Hotel. Thank you for taking the time to leave us a review. I am glad to read that you had a pleasant stay with us. I will let our Chef know about your comment regarding the Pizza. Looking forward to your next stay. With Best Regards, Stefan Rehm General Manager

"Best breakfast in Thailand !!"

5
05/11/2015

The room is ok,but shower gives a lot of problems.but breakfast is unbelieveble !! The variety is perfect ,thai and french ...delicious is never enough !! Thanks from an Italian Who likes the Quality .I want come back again for sure

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Luca M, Greetings from BEST WESTERN Royal Buriram Hotel. I am glad to read that you had a wonderful stay with us and enjoyed our breakfast buffet. I would appreciate if you could let me know about your issue with the shower, so I might be able to solve this for your next stay with us. Please contact me under: [email protected] Best Regards, Stefan Rehm General Manager

"Great value"

4
31/10/2015

I was offered this hotel on Airasiago.com at a very competitive price and decided to try it rather than my usual hotel. To say the least I was very pleased. Everything was really good, the rooms were a reasonable size with everything working and clean. Friendly and efficient staff throughout the hotel and good free wi-fi made the stay very pleasant The breakfast buffet was a mix of Asian and Western dishes with many choices including eggs freshly cooked to your own desire. Breakfast was available in the restaurant or around the pool. The restaurant is also available for evening meals and drinks, although I thought the menu was limited the food was excellent and reasonably priced. I paid around B1200 for the deluxe room which was great value, I will definitely stay at The Best Western again and fully recommend the hotel.

"Best Western Buriram is an excellent hotel!"

5
23/10/2015

Best Western Buriram is an excellent hotel. Definitely recommend it, B1400 per night for a deluxe (they have a super deluxe which is a lot bigger for about Baht 200 more (worth asking for), pool small but kids enjoyed it. Popular hotel with Thais and expats – be aware that it gets very full on weekends of Buriram United games (a friend told us that process go up generally in Buriram on football weekends). Food in the hotel restaurant was very good. Breakfast one of the best in Isaan. A trendy hotel.

"Best of Buriram"

5
01/10/2015

We are currently staying at Best Western. The staff consistently 5star! The housekeeping staff does an excellent job of keeping our room clean. The food is very good. We stayed at a 5 star plus hotel in Bangkok and I can say we are just as happy with Best Western Buriram!

"Great Location, Great Breakfast"

4
22/08/2015

This is a modern 3 to 4 star hotel, centrally located in Buriram. It has 79 rooms, complete with LCD television, Wifi, and bar fridge. The hotel offers free airport shuttle, but we had driven from Bangkok so didn't need it. There is a modest sized kidney shaped swimming pool, which is great for a dip before showering and preparing for dinner. Chic, the hotel's restaurant offers a limited range of Thai dishes and western dishes, including the curiously named Steak Sir Lloyd (sic). As we had a visitor from Australia, we opted out and sought a Thai restaurant in town. The staff at Best Western are professional and friendly and speak passable English. The most surprising thing was the sumptuous breakfast included in the price. Used to the normal Thai hotel offering of two eggs with some fake ham, a chicken sausage and a lettuce leaf, the Best Western's breakfast was a veritable feast. It included a full buffet of Asian breakfast dishes, plus eggs to order, crispy bacon, sausages, hash brown potatoes, toast, etc for those that prefer a western breakfast.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear dwbrown555, May we thank you for choosing BEST WESTERN Royal Buriram and for taking the time to share your experience with us. We are delighted to read that you had a pleasant stay with us. Moreover, it is wonderful to hear you enjoyed our signature breakfast, which is the most important meal of the day in our view. We have noted the point regarding the restaurant menu, please be rest assured that we are in the process of extending it. I will definitely share your kind compliments with our service team. Meanwhile, we look forward to welcoming you back on your next visit soon. With best regards, Stefan Rehm General Manager

"The best value hotel I stayed at in Thailand"

5
14/08/2015

I was very impressed by this hotel and the rooms. I'm use to the Best Westerns in the States which aren't very good quality, but this location in Buriram was outstanding. The room I stayed at was very, very clean and above my expectations. The bathroom had a floor shower layout and was very nice. I found a deal through their website and paid about $22 per night compared to their walk-in rate of $45. The restaurant was a bit pricy and was okay, they served all types of Asian/Thai food as well as American foods. There are plenty of stalls nearby as well as a 7/11 where you could buy snacks/food. The one of the staff spoke really good English and helped me with the process. I had to get a shuttle to the airport, 30 minutes away, and they charged $20, so I guess that was the only downside I would have to say. I didn't swim in the pool at all, but it appeared nice, though it was near the entrance. Overall, great hotel! I had an awesome experience.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Good Afternoon So T, Thank you for taking the time to provide such a nice review of our Hotel. It is excellent to read your comments and your feedback on our staff, thank you. Thank you again for your feedback and we look forward to welcoming you back to BEST WESTERN Royal Buriram upon your next visit to the area. Feel free to contact me direct for the best available rate. Kind Regards, Stefan Rehm General Manager [email protected]

"Good sleep"

4
13/08/2015

This violet hotel was quite good, on the main road, so easily reachable. Room was clean and nice. Good security for the room and for the parking. Personally I didn't like the pool very much as it is just in front of the entry. Generally it was quite good.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Kanchi6, Thank you very much for sharing your recent experience at BEST WESTERN Buriram. It is wonderful to know that you enjoyed your stay with us. We would like to share your kind compliments to the rest the team and we look forward to welcoming you again soon. With best regards, Stefan Rehm General Manager [email protected]

"Value for money"

4
09/07/2015

Good security key for guests only. Clean room with good amenities including free coffee. Nice small swimming pool. Good breakfast. Efficient and friendly staff. Would be better if they will have shaded car park.

Stefan R, General Manager at BEST WESTERN Royal Buriram Hotel, responded to this review
Dear Khun Suwit, Thank you for being our guest and for taking the time to write such a positive review of the BEST WESTERN Royal Buriram. I am glad to read that you had a good stay with us. Your compliments about our efficient and friendly staff, swimming pool, rooms and breakfast are highly appreciated. I have well noted your comment regarding the shaded car park. Please be rest assured that this point is on top of my priority list. Thanks again for the review and I am looking forward to welcoming you again very soon. Warm Regards, Stefan Rehm General Manager BEST WESTERN Royal Buriram