Best Western Rewards
una experiencia hotelera memorable
una experiencia hotelera memorable
Resumen de la reserva
¡Nuevo! Paga tus estancias en 3 cuotas SIN COMISIONES desde 150€ Saber más
Seleccione la opción Klarna « Pago en 3 veces SIN COSTO » al momento de pagar su estancia. El pago en 3 veces sin intereses es válido únicamente para las tarifas en línea no cancelables y no reembolsables.
Nuestro servicio comercial dedicado para grupos de negocios y de ocio está a su disposición.
Pretty decent price for it being close to the event we had to go to. Rooms were comfy . I noticed the cameras on the site amd and an employees are on site 24/7 . Parking lot was well lit when I walked my dogs
I would have given a 5 out of 5 but the a/c filters were very dirty and we could hear a knocking noise all throughout the night. I did take the filters to the front desk and was told they would return them. Unfortunately they were not completely cleaned so I cleaned them myself. This issue seems to be common with ALL hotels! Our room was spacious, clean( other than the filters) and affordable.
The room was clean. We found A biting Beatle in the room. Not sure it wasn't something else (bed bug). We left and had to get a more expensive to due to local availability. They gave us credit for our room but wouldn't pay difference. This happened late at night and we had no other choice. They were professional but very defensive about situation. WOULD NOT STAY!!!!!!!!!
I booked my stay online on their website. Before we arrived they called me wanting to charge me $50 and wanted my card over the phone. When I said no, they said they would cancel my reservation and when I arrived if a room was available then they would let me stay. After arguing for a while they kept the reservation. When we arrived they charged me for having a pet. I told them that when I made the reservation it never said there would be a charge. I was told that's because I didn't book through them. I told them I did and he said no, that was best Western. I replied you are best Western. The room was filthy. Cleanes up spilled water in the floor with a rag and it turned the rag black. We left the tag asking to have the room cleaned 2 days in a row. They just flipped it over and never cleaned. I had to go to the office to get clean towels after 2 nights.
Thank you for completing the survey regarding your recent stay at our property. I would like to sincerely apologize for the room not being cleaned throughout your stay. Jessica let us know when you brought it to her attention, and the housekeeping staff was informed about the issue to prevent this from happening again. I wanted to address the phone call you mentioned so you'll be at ease that it was not a scam call. We have a policy that all reservations must be held with a valid credit card in order to keep the reservation, so our front desk staff member was attempting to contact you to obtain a valid credit card since the card on file was not able to be authorized. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Newer clean motel. Hot water cold ac good parking. Good location and access. Nothing special just a good place to stay. Was quiet when I stayed. Will be back for work next few months expect to continue to stay here. Good value for the price Vvvvvv
We called in late at night while driving and secured a downstairs room with easy access for my visually handicapped wife. The breakfast was adequate with waffle maker, eggs, sausage , biscuits and gravy fruit cereal . The room was big and clean with large fridge and microwave, there was a gazebo outside with a grill to utilize.
CLEAN. GREAT AMENITIES. HOT BREAKFAST AND GREAT COFFEE. VERY NICE AND CONVENIENT LOCATION. FRIENDLY STAFF. GREAT PRICE. COMFORTABLE AND SPACIOUS ROOM. GOOD WATER PRESSURE. FREE WIFI. A MILLION CABLE CHANNELS ON A HUGE TV. HUGE FRIDGE. NO HASSLES. ZERO COMPLAINTS. WILL DEFINITELY RETURN AGAIN AND AGAIN. THANK YOU!
No respect for guest privacy. They enter guest rooms without warning right through the "do not disturb" sign. Rooms are infested by bugs. I spent much of my stay with a whisk broom and dust pan collecting these and flushing them down the toilet. zero stars if that were possible.
Dear Guest Thank you for your feedback. We really do apologize for inconvenience. We understand and take your privacy very seriously. We see that you have been staying with us for some time now and we appreciate your business. Our annual fire alarm inspection is as much important for your safety . We apologize our safety inspection personnel enter your room for checking smoke detector to see if it's functioning properly.We want to make sure your safe and secure is our top most priority. Hope you understand. Thank you.
Check in was excellent. Price/Value was great. Room was very clean. All items in the room were in working order. Parking was very good. Some of the desk staff didn't speak English clearly, but I was able to understand them. The only downside is the breakfast. It is simply terrible.
Very kind front desk. The room was clean and inviting. The bed very comfortable. I would definitely stay again! The Motel is located behind the Quality Inn. Very full so no parking in front of the room. Had the breakfast included with our stay.
I think moving away from carpet is a great idea. Shower water got hot fast and drained quickly. The room was clean and quiet. Parking was adequate. I didn't stay for breakfast, but got a good cup of coffee.
Hard floors were appreciated instead of carpet. So quick to get in and out with guest doors opening to the outside. Always my preferred style. Hot water didn't run out. Bedding was clean and comfy. Air conditioning worked perfectly
The young lady who checked us in was very pleasant and accommodating. The motel is new, so everything was clean and well maintained. Eventually, I believe the continental breakfast will improve (there wasn't a full complement of food) but, post-Covid, it was adequate.
Room is clean and adequate and worth about $75. We paid $92 as a senior and veteran. They have breakfast until 9. Mattresses are set on a noisy metal base so when you get in or out, it squeaks. Coffee, microwave and fridge in the room.
After driving for hours with two hyper kiddos, it was late and I was tired. The girl at the front desk was so quick and efficient in helping us get in our room. And when one of the girls forgot a toothbrush she had one ready at the desk for us. Breakfast is always so yummy. We love Best Westerns and will only ever stay at their hotels.
We really liked our stay there. The staff was wonderful. Rooms was super nice. Didn't care much for the grab and go breakfast. The only main problem we had was both me and my wife woke up hurting. They use platform beds. Instead of mattress and box spring. But the staff was super sweet.
Clean, quiet and pet friendly hotel and following proper covid guidelines. Welcoming atmosphere with wonderful staff specially front desk girl who was very cooperative and helpful .Definitely recommend!
From check in to departure, the staff was welcoming, friendly and showed great customer service! We realized after leaving the hotel we had left our air pods behind and the staff promptly located them and worked with us to make arrangements to have them mailed to us so we didn't have to turn around and add more time to our trip. We will definitely stay here again!
This is the hotel to stay at, is amazing from the beginning to the end. The design is very impressive. The lobby is just spectacular. The front desk girl named Becca was incredibly friendly and welcoming. Check in was easy and quick. I got the room with jacuzzi. Great room, spacious, clean and very comfortable. This is a must stop if you are in Ada.
Very great experience here! Nice and quiet. Very clean and comfortable. The staff I had contact with were very helpful and friendly. Only recommendation I would make is to get bigger signage out on Arlington.
Booked ahead and chose excellent location outside the main business area. Staff were very hospitable and welcoming. Everything was NEW .... room, reception etc. Awesome bathroom .... excellent shower, plenty of clean fresh towels. Motorcycle was very SAFE in the location. Left behind my prescription eyeglasses and notebook; so I called to see if they found them. YES ..... they were in my room. Without any charge the staff went immediately to the post office and mailed them to me. They arrived in my mailbox within 2 days .... in fine condition.
Dear Guest Thank you for your feedback!! We glad you have enjoyed your stay. You can be sure with 24 hours security cameras with well lighted parking and walk ways your bike is very safe. We enjoyed having you as our guest and hope to serve you with exception service again in future. Stay safe .
This is a great hotel for extended stays. Wether you need a one night stay or several months this is the place. The owner and his family are very friendly and it is owner operated. Would highly recommend.
Hello Sir! Thank you so much for your kind words. We are thankful for all the support and encouragement from our community and friends. Thank you again!!
SureStay is the best bang for your buck when it comes to hotels in Ada, Oklahoma. Everything is brand new and clean, and the rates are very reasonable. I would recommend staying here over any other hotel in Ada.
Hello Tyler Thank you so much for your feedback! We look forward to providing you with exceptional service every time. We glad to have you as our first guest . Thank you again !!
Very friendly service, rooms were nice and clean . The staff was very friendly, they had a great swimming pool and whirlpool. The location was very close to nice restaurants and very easy to drive to and from.
Hello Mr. Ennis Thank you for your great review. We really appreciate it. Glad you enjoyed our pool and jacuzzi tub next door to our sister hotel. We look forward to serving you again. Thank you .
Really nice, really clean brand new hotel in the heart of Ada! Stayed here two nights for a family function and really enjoyed this property. As a bonus there is a sparkling clean pool and spa next door that I was allowed to use during my stay. Highly highly recommended. Ronnie is a great innkeeper. Do not hesitate to stay here, I will be back next time I stay in Ada.
Hello Mr. Chris Thank you for great review. As a brand new hotel we are very please to hear you enjoyed our amenities. Also thank you for recommending us. We look forward to serving you again. Stay safe !
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