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Best Western Weymouth Hotel Rembrandt, Weymouth

4.0/5  - basé sur 1153 notations.
12-18 Dorchester Road, DT4 7JU, Weymouth, Great Britain - See map
Best Western Weymouth Hotel Rembrandt - hotel rembrant grounds and hotel The Best Western Weymouth Hotel Rembrandt is ideally located in the center of Weymouth. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Close to a stunning sandy beach – not to mention the historic Dorset World Heritage Coast – the Best Western Hotel Rembrandt in Weymouth is the perfect base from which to explore the wonders of Weymouth and beyond. Just a short walk from the hotel, take a stroll along the esplanade for the complete British seaside experience. The South Coast town is renowned for its warmer climate and once you visit, you’ll want to return again and again. We have the perfect hotel in Weymouth for your stay when you do. The Best Western Hotel Rembrandt in Weymouth is also ideally located for sightseeing the delights of Dorset. Situated right in the middle of the famous 95-mile Jurassic Coastline stretch, the local scenery is spectacular. Set in a beautiful landscape that was millions of years in the making, there are picture postcard English villages for you to explore too – not to mention the nearby Isle of Portland. After a memorable day taking in the many sights, come back to the hotel to rest those aching feet and be pampered by us. Enjoy a massage, take a sauna at our on-site spa facilities or a dip in the indoor heated pool. Afterwards, you can spend the evening wining and dining in our top class bar and restaurant. You’ll soon discover why the Best Western Hotel Rembrandt Weymouth is one of the finest places to stay in Weymouth.

Best Western

Weymouth Hotel Rembrandt

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Hotel advantages

  • Restaurant
    Restaurant
  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
  • Massage services
    Massage services
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1153 guest reviews
NOTE ISSUED
Excellent
421
Very Good
428
Average
189
Poor
81
Terrible
34
REFER TO NOTICE
Business Business
128
Couples Couples
480
Family Family
303
Friends getaway Friends getaway
106
Solo travel Solo travel
44
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Absolutely no complaints"

5
07/11/2018

We have just spent two nights in this excellent hotel - bed and breakfast. We also chose to eat dinner there too as the menu is so varied and the food is very good. The service in the dining room (and bar) was very good and all the food that we ate there was to a very high standard and presented beautifully. Our room was spacious, clean and comfortable and (almost too) warm. We had to open windows and turn off radiators. It was well maintained and the daily maid service was excellent. There was plentiful hot water and the shower worked well. The car park of the hotel is vast and we had no trouble in finding a space. The pool and spa area looks delightful. This is the second time that I have stayed in the hotel and I would have no hesitation in recommending it. It is conveniently placed and there is a nice walk onto the seafront and into town. The bus stops are just "down the road" and the No. 10 bus to Dorchester is a good service and runs every 15 minutes. Many thanks to everyone at the Rembrandt - we think your hotel is one of the best in which we have stayed.

"Anniversary break"

5
06/11/2018

My husband and had a weekend break to celebrate our wedding anniversary and also visit friends living in Weymouith. We will definitely return to this hotel in the future, as it was very comfortable and the staff were very friendly and polite.

"Great food!"

5
06/11/2018

Living on the south coast, My wife and I often experience being treated as second class customers if we visit hotels local to us for a meal when we're not a guest. But I can Honestly say that this was an exception to that rule. 6 of us including my disabled sister-in-law visited Weymouth for the weekend. It was my sister-in-law's 40th birthday and we visited the Best Western Rembrandt for lunch on Saturday. The hotel was accessible and had a good amount of parking. We chose our meals from the bar menu the service and the food was fantastic! Some of the decor was a little tired but the food more than made up for that! We all enjoyed our meals thoroughly and staff were so friendly that we really felt welcome.

"rambrandt"

5
05/11/2018

very clean and plesent hotel ,would certainly stay again ,the staff was very helpful ,though our room wasnt ready when we arrived ( just after 2.00pm )and had to wait 40 mins but went into the bar ,the romm was clean and tidy ,the swimming pool was an added bonus the kids and husband enjoyed it ,breakfast was very nice with a lot of variety

"Mixed feelings "

3
29/10/2018

A 3 bedroom for 2 nights costs £245.00. Reception staff very friendly, room was very clean, good heating, beds comfortable with good bedding, nice towels, good free WiFi, swimming pool was great and location very good as only a short walk to the seafront. However, the place felt like an old people's home. Rooms have old fashioned keys (yes keys!!) no safe or air con but good tea/coffee tray with nice biscuits ~ except kettle didn't fit under the tap so had to fill kettle using a cup! We only had 2 cups for a 3 bedroom so had to go to reception and ask for a third cup. Hot water was never more than luke warm. Toilet paper was thin and cheap quality. Breakfast was very nice, but carvery on Sunday evening (6.30pm) was very disappointing ~ cold meat, hard roast potatoes, vegetables and Yorkshire puddings run out so had to wait for more to be cooked. Plenty of parking but small/short parking bays and very tight car park to manoeuvre in if you have a large vehicle. I could hear other guests using their toilet throughout the night! A corridor runs between the restaurant and kitchen, I found this very odd as every time we walked down the corridor staff were crossing it with trays of food. Hotel needs a complete makeover to bring it into the modern day era

"Good location not value for money"

3
28/10/2018

We stayed 2 nights room only and paid £220. The location was good (10 min walk to the seafront). However, the hotel was nothing special. A bit clinical all painted white. The restaurant had no atmosphere. The food was ok, but the waiting staff not great (disorganised and disinterested). We did not pay the £10 extra for breakfast as cheaper places on seafront. The room was comfortable and everywhere was clean. It was ok but we have stayed in places that are better at half the price.

"Always good"

4
28/10/2018

Another lovely weekend break in a hotel we have been going to several times a year for several years, it never fails to please us. Great location, lovely friendly staff, decent food and a full breakfast to set you up for the day. On booking this stay we were told the particular room we wanted was taken, however when we went to check in we were given the room we wanted-proof that the staff are prepared to go the extra mile to satisfy their customers-we were well impressed and grateful. We will soon be back.

"Mixed review"

4
27/10/2018

Hotel and the Hotel staff are excellent. Rooms are large and very clean. Restaurant I would mark this as 3* Food was exceptional but let down by the waiting staff. We were in restaurant for 3 hours as each course was extremely slow. Slow to get rolls Ridiculously slow to get food Painfully slow to clean table I will add though that our waiter was helpful at times.

"Nice hotel with good budget"

5
27/10/2018

Stayed there during half term break for 3 nights. Good location where you might walk to Weymouth beach. Sufficient car park place (though expected you might have to squeeze into narrow or short lot). Hotel room was clean and good enough for a family break. The most impressive was the indoor swimming pool plus steam/sauna was the bonus. Breakfast, typical hotel one and not bad.

"Carvery Overload!"

4
18/10/2018

We stayed in the hotel for 5 days on a half board, group rate. The hotel was more than adequate but we were faced with the same carvery every night with only one other option, which was fish - even that was not always as advertised. We asked for more variety and were promised a change but it never happened. This really is unacceptable; they knew we were staying for the week but just didn't think. The carvery was actually very good but not 5 nights running.The puddings were also very predictable - pretty much the same offerings each night. Apart from that the hotel was fine - the rooms were OK although the pillows were very hard.Breakfast was very good and there is a pool if that's what you like.

"Beds need a comfort review"

3
11/10/2018

Hotel was lovely and clean, food very nice, service fab. However, the beds and pillows need updating not very comfy at all! Which is an integral part of a holiday stay regardless of all the positives.

"Mini break "

5
11/10/2018

Stayed 4 nights and thoroughly enjoyed. The family room was very comfortable and clean with modern furniture. The only fault we could find was the view from our bedroom window which overlooks roof top and flat rooffing but wasn't a problem for us.We went for half and the food was exceptional.,staff very friendly and nothing to much trouble. I'm going to mention a particular member of the staff in the restaurant who is called Jaz who is a credit to the hotel. Weve enjoyd every minute in this wonderful hotel.

"Food and fitness dream..."

5
11/10/2018

If you want great food and breakfasts; plus a good gym, swim and sauna then Hotel Rembrandt is for you. I have never stayed in a hotel so immaculately clean. Yes the rooms are a little jaded but facilities are being upgraded, beds really comfy, water hot and very tidy. Lots of parking so no worries there. But most of all the staff...how the rooms were cleaned and restocked each day; how the food was cooked and the quality; plus the waiters, waitresses and bar staff who were all so smiley, polite and professional.

"Short break"

5
09/10/2018

Nice hotel for a short break. The Carvery meal was first class, breakfast had a large selection very nice. Didn't need anything to eat until dinner time. Room was comfortable, nicely decorated, but had very old looking furniture. The staff were very helpful. We felt that the prices in the bar were a little OTT.

"lovely break"

4
08/10/2018

there isnt anything about not having a lift so when we checked in they put us on the top floor up loads of stairs, explained we couldnt go up all those stairs and although they were fully booked they got us a room on the 1st floor which was very good of them,pool lovely, friendly staff and lovely choice for breakfast, bar prices reasonable and a very nice hotel, cant wait to come again.

"Best Western Hotel Rembrant Weymouth"

4
05/10/2018

First time in this Hotel. Very modern hotel with pool and Spa facilities. Stayed for three nights. My room had a double and a single so was quite roomy. Very comfortable. Huge wall mounted TV for change so no trouble viewing. Has a lift to all floors and all floors are level. They do a very good carvery on Sundays and Wednesday lunchtime. Food was good as was the service. The restaurant did seem to have a canteen type feel to it to my mind. Usual hotel prices at the bar. They have a large car park which can be very full at times. Would stay here again

"Half Iron Man Day Treat"

5
01/10/2018

We had trouble actually reaching Weymouth on Half Iron Man due to road closure but everything worked out fine as we dropped into this hotel for a Sunday Lunch [Carvery]. Delicious, hot and very filling and served with a smile from the young Chef. I don't like butter on veg etc and it was he who offered to make me a selection of veg butter free. Very unusual as I usually have to request this and hear the groans. We were even stopped on the way out by this Chef asking if everything had been to taste. Not cheap but we hope to go back. Toilets also were immaculate.

"Good carvery"

4
01/10/2018

Went to the Sunday carvery with a large family group the day after a wedding. The booking wasn't recorded but the staff managed to put a table together for us really quickly. Food is really good, the best carvery I've ever eaten. Would definitely recommend.

"Excellent carvery, shame about Reception"

4
01/10/2018

Well in advance booked a large table for a post-wedding Sunday carvery. On arrival, restaurant staff could find no trace of the booking despite my confirmation from Reception staff. They managed to put a table together for us fairly quickly and the food and service can't be faulted, shame they were let down by the error over the booking.

"Bobandlyn Ramsgate"

5
24/09/2018

4 Night stay excellent very good breakfast great room with great view also very clean with welcoming gifts on arrival Jaimie&Nicola are very helpful and full of local knowledge thanks for a great break

"good quiet room"

3
21/09/2018

The room at the back of the hotel was quiet but too warm. difficult to get air circulating even with the small fan provided and windows wide open. Bed soft as i like it but pillows a little hard. A smell of paint in bathroom?? Everything worked, plenty hot water shower good. Wi-fi worked well in room. Buffet breakfast excellent, great choice. Dinner service very poor, we had three different waiters during the meal which I'm sure didn't help. We did get excellent service from reception when we were looking for a location to visit ,Tyneham, a deserted village from WW2.

"Weekend break in Weymouth"

3
15/09/2018

The staff were friendly and the hotel was a short walk to the beach so well situated. The room was very small and the decor was quite dated. Pool was ok and breakfast was good. Was overpriced for the standard of the room.

"overpriced and underdelivered "

1
05/09/2018

Room was ok but it stank of gloss where there door frames had been painted that day, god only knows why they rented the room, asked ro be moved and only had a twin room which was a quaint as a tramps wardrobe and the noisiest room i have ever stayed in right, like trying to sleep next to the M4 i travel for work and stay in hotels pretty much all week, glad this was the first, not what you expect from a premium priced hotel if they hadnt have painted the doors with cheap paint that stinks to high heaven i could have put up with the lack of basic channels on the TV and the most complicated and useless wifi ive ever used save money and go to a hostel this is the same experience and 50 times more expensive

"Great holiday Hotel Rembrandt Weymouth. Best Western Group"

5
04/09/2018

Have just returned from a week at the Hotel Rembrandt. Absolutely excellent. I am disabled and had a disabled room. It was large with plenty of room for my scooter. Bathroom had a walk in shower as well as a bath. Food was excellent with a carvery as well as a full menu. The staff were second to none and most helpful. Good location not far from the seafront. A great holiday. Thank you.

"Great facilities and lovely staff"

4
03/09/2018

We stayed here for three days at the end of August 2018. The hotel is looking a little dated and in need of decoration, but the rooms were clean, and the cleaning staff were very nice indeed. The leisure facilities are really good for such a hotel, and my son especially enjoyed using the pool. The breakfast was good, but if you came down towards the end of the breakfast period, much was gone, and it didn't seem to be being replaced that quickly. That said, it was a good breakfast every day, and the serving staff were particularly nice and helpful, bringing coffee to us when we wanted to sit in the garden after breakfast. The surrounding area is stunning, and the view of Chesil Bank from Portland is quite breathtaking. If you get a chance, park and climb over the Bank (about halfway between Weymouth and Portland), and watch the sunset. Weymouth beach is nice for a stroll in the morning, but gets really busy if it's a nice day. A generally pleasant stay and thank you to all your staff.

"Clean hotel attentive and caring staff close to amenities"

5
29/08/2018

This was a last minute so I didnt know I could request specific requirements such as ground floor room. I had my mother with me who can manage stairs but as becomes breathless sometimes I just mentioned it o he receptionist there is only 1 flight of stairs but no lift. She did her best too find a ground floor room but find they were already taken. But please don't let this put clients off with mobility problems off there is excellent parking disabled access and everything on ground floor if you do get a ground floor room. The porter took our cases to the room though we did not really need him . The room was spacious and very clean with a nice welcome note from our maid. The pool area was clean and warn the gym is small not a great deal of free weights and multi gyms but adequate for a few days stay. Breakfast was good choice for healthy range and non healthy and food available to cook on request. Cosy bar with tables and sofas to relax. Thank you for our lovely stay

"Family friendly Experience"

5
28/08/2018

A lovely friendly Hotel with a gentle walk to the beach. Super friendly staff and a Sunday Carvery that takes some beating. Clean rooms and lovely fresh bedsheets. The Hotel also has a leisure centre with Pool, Sauna etc.

"TOP QUALITY HOTEL"

5
23/08/2018

I would not hesitate to recommend the Hotel Rembrandt in Weymouth. Everything is included in the stay including the use of the leisure facilities which are beautiful. The food and service are top quality. The rooms are clean and tidy with regular chambermaid service. The location is about 10/15 mins walk from seafront but there is a very regular bus service just outside every 15/20 mins to take you to the seafront. Excellent disabled facilities for guests like myself.

"Don't go"

1
08/08/2018

We have been coming to stay at the Rembrandt for several years. The prices have increased every year but we didn't mind as the stay has been lovely but this year has been horrendous. The food is awful, if you can get any as they are putting out so little on the breakfast and it's mediocre when you get it. They don't have as good a breakfast as the premier inn. They think everyone still wants cooked English breakfasts. The condition of the bathrooms is disgusting with dirty brown rings around the toilets, no handeash in the comunal toilets for days and although the pool was refurbished it is still dirty and filthy and they have reduced the depth of the pool to 1.2 metres and the water is freezing cold. Stay away if you are a family as there are pensioners and locals in the pool who whinge and whine that there are children in the pool. We spent over a thousand pounds on our stay and wish we had gone somewhere else. Take our advice and book into one of the newer places as this has really gone downhill and is t worth the extremely high cost of the rooms. Makes you think when you can get a room in Disneyland Florida in their theme hotels for less than a room here

"Outstanding"

5
06/08/2018

Just had our wedding at the rembrandt Weymouth,and from booking it right at the start to the last dance at the end of the evening months later it was absolutely perfect. Kate the wedding coordinator is great,nothing was too much trouble and did everything possible to make our day as special as she could,nothing was too much trouble and everything was perfect. All the staff were very polite and helpful,nothing was too much trouble

"Not bad but could be better"

3
05/08/2018

We stayed one night in one of the premium rooms which are on top of the hotel. In fairness weather was very hot which made the room cook!!! The fan in the room made no impact. These rooms need air con in hot weather. Having said that, the room is lean, well appointed and comfortable. The biggest disappointment was dinner. Can only comment on carvery which was poor. Deep roast pots, yuck and veg was knackered. Resented the cost of dinner, would eat out if taking a re run. Breakfast was very good... Pool is not bad, small but OK! We would stay again!

"Nice hotel in a good location."

4
04/08/2018

This hotel is close to Weymouth beach and has a nice pool and fitness centre. The room was massive with a separate area for our eldest to sleep in. There was free WiFi although it was a bit hit and miss. The carvery in the restaurant looked nice but we had already made arrangements to eat elsewhere so we didn't try that. The breakfast was okay and the staff were friendly enough. The rooms were too hot though, so a fan would have been nice.

"Not the best start to our holiday "

2
30/07/2018

We started our 5 day walking holiday at this hotel just outside the main part of Weymouth, about 10 minutes from the town. For some reason we had been put in a room equipped for people with disabilities. It was a particularly drab room lacking any character and a bit sad! The bathroom was functional and clean. It was packed with a disabled shower, bath and a commode with a dustbin size bin. The bedroom door seemed quite flimsy and had an old fashioned key. There were tea and coffee making facilities but no fridge or safe. It was very hot and there was no fan or a/c. Not sure anyone with a disability faced with this room would be pleased despite its adaptations. Surely hotels can make rooms like this more homely and pleasant? Breakfast was ok. Although odd that a person was vacuuming the area outside the restaurant at the busiest time of day when guests were going into eat! The Reception staff were nice and when I asked for the commode to be removed form our bathroom to give us more room it was done straightaway. The hotel just felt a bit tired and dull. Overall it wasn't the best start to the holiday.

"Family trip"

4
27/07/2018

First visit to this establishment. Reception area light and spacious. Warm welcome from Gary. Family room a good size for four. A little outdated though. A bit noisy as overlooked back car park and trolleys used for deliveries. Obviously with the warm weather windows had to be wide open. Lovely comfortable beds it makes all the difference! Great swimming pool, family changing rooms, towels provided. Children loved it. Decided to have a bar meal in the evening. Expensive for bland tasteless basic food, would definitely eat out when stay again. However couldn't fault the breakfast. Help yourself. Varied choices of cereals, yoghurts, fruit, Danish and of course cooked. All cooked just right not over done. Impressed. Would definitely stay again

"Superior room"

3
22/07/2018

Stayed in superior room, nice room but no view, looked straight out on to roof & another room about 12 foot opposite, not what we expected for the best room in the hotel. Can't fault the room clean & tidy, but very hot, had to have 3 fans running 24\\7. Food good, but drinks pricey. Staff very helpful except one lady on reception who was a bit rude & did not like it when we complained about the room view & said no one else had complained. Do not think I would stay again, have stayed in Weymouth many times but seems to be going down hill & starting to look fun down.

"Meal with friends"

4
16/07/2018

15 of us met for a meal on Saturday night in the restaurant at the Rembrandt hotel, welcome and service very good, some meals a bit disappointing steaks a bit overdone but overall the experience was very good ,Francisco made the whole thing very enjoyable all pre orders were spot on, would definitely go again.

"Not up to standard"

3
14/07/2018

The hotel suffered from a cold, impersonal and uninformative Reception. They don't use key-cards and it was difficult to see the lock in the dark outside our room. The bar, which had some rather irritating “muzak” in the background, did not appear to know what Chilean wines they had so I settled for a South African Merlot. My meal of halibut was alright but the chargrilled chicken was undercooked and the chips were not OK. The floor of our room was uneven, there was no espresso coffee and I could hear the snoring from the room next door. A notice in the bathroom stated that “steam from the shower would set the fire alarm off”: I thought it was only smoke or fire that should set a fire alarm off? I think this establishment really needs to decide whether it is a hotel or leisure centre.

"Great stay"

4
05/07/2018

This was our first visit to Weymouth, so booked this hotel based on price, location and brand. We had a very spacious room, which was well appointed, with a large very comfortable bed. There was an excellant buffet style breakfast and the service throughout the hotel was friendly and efficient. Had hoped to use the pool, but too noisy / busy for us.

"Honeymoon"

5
30/06/2018

Excellent hotel. Amazing staff. Especially Crystal , Finn, paco , gary and Fernando. All the staff housekeeping, maintenance, kitchen staff, barstaff were all so friendly and willing to go out of there way to help you. And listened to us go on and on about our wedding ha ha . What a fantastic place.

"Nice stay"

4
28/06/2018

As with all hotel stays there are pro's and con's. Pro points. The staff are very friendly and helpful in all departments. The room, bedding and towels were all spotlessly clean. Plenty of tea, coffee and milk in the room - makes a change. Our room [280] had a kingsize bed. The breakfast was excellent. The location is only a 5 min walk from town and all level [there is a bus service almost outside the hotel]. Only had dinner there once food was pleasant if a little average. Con points. Still using room keys which have to be dropped off and picked up every time you leave the hotel. No room safe. The bathroom sink was small and had to use cup to fill the kettle. The room looked out onto the fire escape - didn't bother us that much as we only use the room for sleeping. The pool could have been a tad warmer on some days. The sauna is minute - the steam room a much better size. All in all a good stay.

"Not the ‘Best Western'"

3
26/06/2018

Stayed here on business over the weekend in June , parking good , beds comfortable, unfortunately there was a wedding on , on the Saturday which made the room very noisy , with party goers leaving late at night . The breakfasts were good , and staff reasonable . Our room was on the third floor which definitely needed a refurb . Overall not a bad budget hotel !

"Good location, reasonable hotel"

4
24/06/2018

We stayed for one night in a Family Room on a B&B basis. The room was comfortable enough, though a bit tired - everything felt a bit old and worn. Breakfast was good, with plenty of staff and a good buffet with a wide selection of well prepared and presented foods. The restaurant was quite noisy. We felt that the price was quite high for what it was, but all in all it was reasonable value, comfortable and a good breakfast.

"Great Hotel"

5
21/06/2018

The Rembrandt in Weymouth is an excellent hotel, very clean, excellent bedrooms and staff that are always available to help. It has superior leisure facilities, a good sized car park and is close to the town center

"Carvery"

5
20/06/2018

If you want a carvery that has everything fresh, then go here. This place is fantastic, clean with fantastic staff. Four choices of meat and all the veg you want. Don't miss out when you are in Weymouth.

"Good service and good food."

3
20/06/2018

Stayed in the Rembrandt a couple of times with work now. It's friendly staff and good food are let down by the finishes on the rooms, in particular the bathrooms, having had three rooms at various corners of its layout, none have had a shower that didn't soak the floor or leak from under the taps. They are hit though, so hot the fire alarm has gone off on two of the three occasions I stayed. Not the best hotel for rooms, but overall good value for money!

"Great BW Hotel"

4
18/06/2018

Great hotel, walking distance from Weymouth beach front. Great leisure facilities with ample parking available. Good for couples, business or families. Easy access with a good restaurant and bar with plenty of choice at reasonable prices.

"Good service, clean room, excellent breakfast!"

5
17/06/2018

It was our first stay with Best Western and I must say it was a great choice I've made! I asked for a small favour to have a small birthday note for my mom. To my (and her) surprise, there were 3 colourful balloons attached with a balloon weight and a printed birthday note for her in our room! Thank you so much! We chose a family room and it was spacious, clean and more importantly we had a king-size bed and a proper single bed. (unlike some hotels that give you small double bed or a sofa bed) Bathroom was clean and the toiletries smelled nice. Breakfast service was prompt. Chef would refill the buffet line in a timely manner. There were choices of all hot foods you'd expect for a full English breakfast including a black pudding. Juices offered were pineapple, orange, apple and tomato juices along with yoghurt, some fruits and cereals. They were also a healthy choice available (cooked to order) such as smoked haddock/kippers served with boiled/poached eggs. Excellent alternatives to sausages and bacons! The price was very reasonable when compared with other hotels in Weymouth at the time of my booking too. (because I booked a non-refundable rate) However, as a compromise of my pleasant and peaceful stay, the hotel was a little further away i.e. around 20 minutes walk to town centre and no seaview from the rooms. (short 5-7 min walk to the beach though)

"Rather a disappointment"

3
14/06/2018

Friends who live in Weymouth told us that this was the best hotel in the town, but, in the event, we were rather disappointed. The food was good, and the staff, with one exception, friendly and helpful, but it was overpriced for what was only a very average hotel, albeit one with a three star rating. At the price paid we would expect bottled water to be provided in the room, and that the hotel would accept newspaper vouchers, but neither was true. The decour in the entrance hall was good, but generally the interior looked tired, with the wood needing smarting up, and the restaurant was reminiscent of a school dining room, with poor acoustics, fairly bare wooden chairs and none of those little touches which mke a restaurant welcoming, although the serving staff were good. In our group of eleven there were five vegetarians and the number of suitable dishes was insufficient. The hotel made much of its carvery, which was of course no use to many of us, while the a la carte menu only had about three vegetarian choices, apart from salads. This is really not good enough for a three star hotel. The food that was provided was nice, and certainly ample, but, had we been staying for more than four days, I suspect that there would have been complaints about the restricted choice of vegetarian meals. Overall it wasn't a poor hotel but it fell far short of the standard which we expected, so was rather a disappointment.

"Short stay"

5
03/06/2018

We arrived at the Rembrandt and we were greeted at reception, we were given our room key and all relevant information about the hotel. We had a family room for 2 nights. The room was spacious and very clean with an onsuite which was also very clean. The room also had tea/coffee making facilities. We also had breakfast which was plentiful. You could help yourself of cooked and cereals and tea, coffee and fruit juice. We also used the swimming pool and sauna which is included in the price. We also had some guests join us in the pool for a small payment. All the staff were very helpful and friendly. We would definitely stay again.

"Very tired looking everywhere"

2
01/06/2018

Tired looking and in need of refurbishment. Food ok but nothing special. Not worth the money and too far to walk out in the evening anywhere. The staff were all very friendly though and tried there best to accommodate all our wishes

"Another great stay"

4
31/05/2018

This was our second family break here in a family room and it was very good. Staff very helpful and welcoming and the recent investment in decoration and updating the rooms gone a long way. Food great and the swimming pool and gym are welcome additions. Would highly recommend a stay here

"Well located on the edge of Weymouth"

4
29/05/2018

Clean, modern friendly hotel. The breakfast and carvery are excellent! Nice bar, and garden. Did not use the pool but it looked very nice ansdwas quite popular, Wifi available as is a PC with printer in the reception area. Bus stops conveniently located just outside and car parking was always available.

MVGA, General Manager at Best Western Weymouth Hotel Rembrandt, responded to this review
For the benefit of others, we would like to point out that the hotel is located approximately 300 yards/275 meters from the beach. The hotel is not in the town centre and most definitely not on the edge of town by a long way. The hotel enjoys a much quieter position by not being directly on the seafront; from the hotel to the town centre to walk will take approximately 10/15 minutes.

"Excellent hotel , and first class carvery ."

5
27/05/2018

Best Western , hotel which seem to have spent a lot of money on it . Sunday's carvery are 5 star , nice to see staff helping the old people round the service area . The food is very good , but they have a very experienced chef .to run and manage. So go and enjoy .

"Usual Best Western"

3
26/05/2018

The Hotel Rembrandt is very typical of many of the Best Western hotels I have stayed in. It is a normal British 3 star hotel with many of the pluses and minuses you would expect. First the pluses: 1) Good position only a short 5 minute drive from the centre of Weymouth. 2) Plenty of car parking space to the front and rear of the hotel. 3) Reception desk staff are very helpful giving prompt service 4) Exceptional breakfast. Good quality food and if you want a full English it's very full. Real mushrooms, quality sausages and bacon plus everything else you could want plus usual cereals, fruit yoghurt etc. Only downside was the eggs kept running out and then a long wait for someone to appear to cook more. 5) Rooms at the rear of the hotel are quiet Now the minuses. 1) Waitresses in the breakfast/dining room were not unhelpful but I was left feeling I was asking a huge favour if I asked for anything. Hotel could definitely invest in some training. 2) Jacuzzi in the leisure club was the smallest I have ever seen. One person comfortably, two at push. Not a criticism, just an observation. Although we did not eat at the hotel, apart from breakfast,the menu looked quite imaginative and we'll priced. Overall, a very typical BW. All a bit dated and tired but nothing too much wrong with it. Big question: Would I stay again . Answer: Yes

"Pretty poor "

2
23/05/2018

Stayed here on a recent work trip to the area... often stay in hotels across the world and unfortunately have to say the standards in this hotel have to be towards the bottom of my list, very traditional seaside esc hotel. Good parking availability and nice easy check in, complimentary WiFi is good quality and plenty of network strength. Room itself (standard double): Key entry to each room, very dated room access, key card would be much more modern. Strange smell in the room, really can't put my finger on it but was not pleasant. Cleanliness should be improved, cobwebs around the windows Hot and stuffy, no A/C or even a fan provided Poor attention to detail, main light had one of three bulbs out Restaurant: Good quality food at a reasonable price, however one thing that really annoys me is when you have 2 courses and it is piled on top of each other. I specifically requested a gap in time between starter and main course and this was ignored, as soon as starter plate was taken the main arrived.. Overall a pretty poor stay, in urgent need of an upgrade and more work needed on basic amenities to be considered again... so much so that I am choosing to cancel my upcoming stay in a couple of weeks and will look elsewhere

"Mixed feelings"

2
10/05/2018

Arrived a bit early for check in so been told by receptionist roughly half an hour and the rooms are ready, what is weird I don't think all the rooms are ready at same time and also not even been advised if we could leave our car in carpark. Later we came back and on registration form was a note saying UPGRADED! Honestly when I entered the room it felt more like degrade, the room was tired and in need of refurb. We decided to use the swimming pool what was the only good thing at the hotel, clean pool area and nice warm water. In the morning we've been woken up early by the maintenance next door making very loud noise, found out he was taking the wallpaper out of the wall. Left the hotel a bit grumpy because of the unexpected wake up.

"No real complaints, only a few niggles..."

3
10/05/2018

The hotel was well located, being only a short walk to the sea front and we were able to park in the car park. Our room was on the second floor and the lack of a lift was not a problem for us. The room was an excellent size although perhaps could do with a bit of updating and air con would have been good (it was very hot the weekend we stayed!) We all found the mattress and pillows to be a bit too hard and it would be great if the hotel could perhaps provide a firmer and softer pillow for each person as standard. We did not eat at the hotel however I admit that the carvery looked attractive and I would be tempted to give it a go if we ever return! My husband and daughter enjoyed their swim (always a bonus for a hotel to have a swimming pool!). I liked being able to leave the room key when we left for the day as it meant that we did not have to worry about the possibility of losing it on the beach! The staff were friendly and I'm sure they'd have been helpful if we'd needed any assistance. Overall, I'd probably give the hotel a 3 1/2 out of 5 (if that was possible!)

"Nice enoigh"

3
26/04/2018

The hotel has a good amount of parking and the food is very good, with friendly staff. My room was spacious but the jack n jill door which connects to next door meant I could hear their conversations and the guy talking in his sleep. Guess I should be glad they didn't feel the urge to fornicate :S

"Nice staff. Abysmal decoration and smell"

2
26/04/2018

This hotel reminded me of a Corporals Mess circa 1980s. Other reviewers have likened it to an old peoples home. I guess it's okay if you're a trade and need a month or two of fairly cheap lodgings. But nearby hotel chains offer a far more pleasant environment for business travel. Ups: I liked the staff for the sole reason that they knew the place needed cheering up and did their best. Downs: My bath side had come off. Room was noisy. Shower was tap attachment in bathtub. Smell was iffy. Room was down many turns. Bar was all TV and no atmosphere, I might as well have been sitting in an Argos store.

"Average hotel"

3
25/04/2018

We stayed for 3 nights. The room was a good size with basic amenities. The breakfast and diner are a good standard. All hotel staffs are very polite and friendly. One exception when we checked out, the reception called Tori Willett, I found her a bit rude. I was presented with a bill and right away she came with a card machine while I was trying to check everything on a bill. As I have paid for the room and breakfast upfront, I wanted to make sure that the bill is correct. The cashier was rushing and kept saying that it was only for dinner and drinks, she kept saying twice while I was still trying to check everything. I felt pressured and just paid, but had to ask for a copy so I can check that later. After I paid, she didn't even say thank you or had any eye contact with me. Very bad customer service.

"Another Comfortable Stay"

5
24/04/2018

The hotel has had a makeover since our last visit and the decor is fresh and inviting. A comfortable en- suite room, quiet and well appointed. Breakfast was very tasty with as much as you can eat. The buffet was regularly replenished and the produce good quality. We had friends for an evening dinner and again the food and service was excellent. A spacious lounge and bar with free newspapers. The fitness centre and swimming pool were an added bonus. Free WiFi and plenty of parking. You are a 10 minute walk from the front, with a pleasant leisurely walk into Weymouth and its harbour.

"Recommend stay here"

5
23/04/2018

Recommend stay here. Stayed here for the weekend for two of us. The price was reasonable but as added bonus use of the pool and leisure facilities was a surprise so its a yes value for money and not to far walk to beaches

" Very friendly staff make this a nice stay "

3
15/04/2018

Stayed here for 2 nights . Average night stay. Pretty central to most things. Enjoyable breakfast , nice selection of items. The staff are very attentive and friendly which makes it worth coming back for.

"Just stay somewhere else."

2
12/04/2018

One night stay - £110 room only. Room was fine but that was it. Downstairs was an awful bar 'sports bar' area overlooking tiny swimming pool (why?) Bar full of locals to watch the football. Incredibly bright lighting through bar and 'restaurant' - no natural light or windows with tables set out like a staff canteen. Corridor runs between restaurant and kitchen so all food crosses the corridor where anyone who uses the pool/gym etc walks through - just hope no one coughs or sneezes before your meal come out! We took one look around and went straight out to find a proper restaurant and bar - suggest the Italian at the Pier. Could not maintain internet connection on the top floor either.

"Very average hotel"

3
10/04/2018

It would have been cheaper to stay in a Premier Inn and probably would have been a better standard. The hotel is situated away from the beach almost next door to a sexual health clinic - immediately next door are two properties awaiting demolition. The hotel decor is tired and definitely wasn't up to the standard of other Best Western hotels that I have stayed in in Europe. For the price that I paid, I could have spent a long weekend abroad!

"Great food and friendly staff."

4
05/04/2018

Our first stay at the Rembrandt and overall very pleased with our choice. The restaurant has a very varied menu, from burgers to fine dining all of a great quality. The breakfast was fantastic as well. The hotel has a good range of leisure facilities including swimming pool, sauna, gym, spa and a bar with a great range of beers and spirits. My wife and I really enjoyed our stay and could find very little to complain about. Perhaps some complimentary water in the room would be beneficial as this is standard in other hotels we have stayed in. This hotel is a good base to explore the many attractions the Dorset coast offers and is only a short walk along the seafront into the lively Weymouth town centre. We will definitely stay again after our great easter weekend experience at the Rembrandt hotel.

"Well run hotel, excellent customer service"

4
04/04/2018

We enjoyed our 1 night stay here. Excellent value for money and good location - 10minutes walk to sea front. Parking was a bonus as usually difficult in seaside towns. Staff very friendly and professional and hotel was immaculately clean. special mention to the bar staff who were great. We really liked the pool. Had lunch in the bar which was very good. Did not eat in restaurant as there are many good places to go in the harbour area and we like to eat out. Rooms could do with updating but we had a great rate and we would return if in Weymouth again.

"If it wasn't for the friendly staff - I would rate lower"

3
03/04/2018

Great location to get in & out of Weymouth. All the staff were so friendly, helpful & realty went out of their way for you. Rooms were ok but our room (215) was in a slant so standing or laying down you felt wonky. Beds were bumpy too but I expect that. We had a problem with a fillet steak in the restaurant-the staff tried to rectify but I would recommend you order your steak one less than you want eg if u want medium rare- ask for it rare. I appreciate that the Spa isn't owned by the hotel but I rang 3 times before arriving to book a treatment & left voicemails each time but never received a call back which was also a disappointment. Would I stay again ?!? The only reason I say yes is purely down to the staff but wouldn't eat dinner there.

"Mixed feelings but I had a lovely weekend"

4
02/04/2018

We joined my mother for her birthday weekend and she treated us so we were delighted. We received a warm welcome at reception and checkin was quick and efficient. We were booked us into an executive room. This was a return visit for us so we were again pleased with the spacious and modern room, obviously recently refurbished. All the usual refinements, large comfortable bed, flat screen TV, seating area and a super bathroom with large walk in shower and luxury toiletries. I enjoyed the food and found the menus good with an impressive range of starters and steaks, including ribeye and fillet, all to be enjoyed with no extra supplement if you were staying full board as we were which is a refreshing change. Well done Rembrandt! Daily specials and a carvery as well. All cooked and presented well. The breakfasts too were very nice, a buffet selection with kippers, haddock and poached eggs to order. The Bar and restaurant staff were efficient and friendly especially the gentleman in the restaurant, Fernando? There is an indoor swimming pool and small leisure complex which is open to non residents. We didn't use it on this occasion as it can become quite busy and noisy but may be an added attraction for families. The restaurant and bar area are located within the centre of the hotel and seem to lack natural light so no opportunity to look out and I found them to be a little lacking in atmosphere. There are also no lounge areas to go and sit during the day which can be useful. And if you are looking for views this is not the hotel for you as being located on the Dorchester Road rooms over look the street, car park or onto an adjoining building. Sadly my mothers weekend was not as enjoyable as mine. There was some initial confusion over room bookings and a panic as the hotel understood our two night break was just the one but this was quickly resolved. And The Birthday Girl had the misfortune of being allocated Room 211. An executive King room which over looked a very large extractor vent from the kitchen at the rear of the hotel. Not an option to open the window and even with the window closed the noise was continuous from early morning until late in the evening. It was stuffy and airless . This spoilt her weekend and whilst she was offered another room, with mobility issues these sadly weren't suitable. This did spoil her stay which was a great pity as she had booked in advance and what she had hoped were the best and most suitable rooms and it didn't work out for her. Whilst having been a regular at the Rembrandt, I don't think she will stay again.

"Almost 5..."

4
29/03/2018

Stayed here for work this week. It's easy to find and plenty of parking which is rare at seaside hotels. Very friendly staff across the hotel and everything was very clean including my room. The only issue was the air con or similar outside but I'm sure I could have been moved if it bothered me. Dinner was great, breakfast was okay but a little greasy. Plenty of choice though. Definitely will stay again if working nearby

"Short Break Stay"

5
27/03/2018

Very clean hotel, pleasant and attentive staff, excellent breakfast and choice of evening meal, a few minutes walk from both the town and beach, ideal for a weekend break or a central point to discover the area.

"Great hotel"

4
25/03/2018

We have stayed in a Best Western Hotel before and were pleasantly surprised, so we thought we would try a Best Western agin. This time, The Hotel Rembrandt in Weymouth for a couple of nights and weren't disappointed. Room was large, clean and comfortable, although we did find the pillows to be very hard. Great breakfast and evening meal and staff very pleasant and helpful. Would certainly stay here again. The hotel has its own free car park and free internet.

"Pleasant stay with no complaints but a few niggles."

4
25/03/2018

We stayed here for three nights and felt that as hotels go this one was perfectly acceptable, not brilliant, not a superstar but perfectly okay. Our rooms were located in the older section of the building and were spacious, clean and comfortable. The bathrooms were well equipped, the bed comfy (and huge), the room warm with adjustable heat, the curtains gave complete blackout and there was plenty of storage. I was pleased to see that the scuffed paintwork and the usual signs of “tattiness and neglect” you can find in some 3 star hotels were not present here which was good and a credit to the management team. The stairway up to our rooms was old but in good order, I would imagine it was part of the original hotel from “back in the day” and in my view it really could do with a spruce up to match the decor in other areas and too be honest I felt that the stair carpet could do with a damn good scrub but it was all in good order just not in the same modern spec as the rest of the hotel. The reception area was good and the staff were very helpful. Unlike some other reviewers I like the key system as it just seems more personable. The bar was good but I do advise that the hotel should carry at least one real ale on tap. There are plenty of good breweries in Dorset! The restaurant was lacking in ambiance but the carvery was excellent and the kitchens produced good food that was piping hot and with good ingredients. I did find that some of the younger waiting staff were less aware of how front of house should work as I had to ask for empty plates to be removed, bread to be delivered and new drink orders taken however they were always polite and when prompted or delivering orders were quick and efficient. The more experienced staff were very good and can not, in my view, be faulted. Their experience showed. There is also the gym and spa. Sadly I didn't use this but I did have a good look round and it seem very good even if the sauna did seem a little “compact and bijou” Car parking was never a problem but the spaces, if a car is parked incorrectly, can be cozy. Overall I enjoyed my stay at the Rembrandt and I would both recommend this hotel to other visitors to Weymouth and Dorset and stay here again.

"Excellent three night break"

5
25/03/2018

We have recently spent three nights at this hotel. Booked a bed and breakfast deal but did eat in on two of the nights. Staff were very friendly throughout the hotel and the food was of an excellent quality. The cooked breakfasts were particularly tasty and there was plenty of choice. Whilst not good for my waistline, I can recommend the fried bread. Room was spacious and very clean. Plenty of parking and walking distance to sea front. Also, bus stops outside if required.

"A lovely hotel"

4
18/03/2018

The Hotel is situated on the main Dorchester Road so very easy to find. The reception staff were very welcoming and the hotel reception is a lovely bright area. Our room was a lovely size with a nice bright bathroom. It is showing signs of age though and could do with a spruce up. We noticed a few of the neighbouring rooms have been refurbished so no doubt ours will also be done soon enough. The leisure complex is really lovely although the steam room was out of action, but we got to use the swimming pool, spa bath and sauna. There are no life guards on duty but the pool is only 1.2 meters at its deepest so even as a non swimmer, I felt pretty safe and there is a member of staff sat by the pool at all times. The restaurant is lovely and the evening meals were a full on fine dining experience. The food really was some of the best I have ever had. All the staff were lovely but one lady, Carmela, stood out for exceptional service. She really went out of her way to ensure we were comfortable and happy with everything. I was also impressed that the hotel has a policy of handing keys into reception before leaving the building so that they know who is in the building in event of a fire. I stayed with a friend for a weekend break and we would definitely return.

"Great hotel, will be returning!"

5
17/03/2018

First visit to this hotel and booked direct with Best Western to get the biggest discount. Plenty of parking, friendly staff throughout, lovely bar and restaurant area and breakfast was great. Large, very clean room with hairdryer and modern bathroom etc. Free WiFi and adequate TV. Used the pool, sauna and steam. Facilities were clean but the only downside was that the sauna, Jacuzzi and changing facilities are VERY small. Still a relaxing, enjoyable experience. Breakfast was a buffet with full English on offer and a few pastries and cereal/ fruit/ yogurt and very nice. Only let down was asking for toast at the start of the meal and not receiving it until the end as they forgot, and had no apology. Location very good and only 10min walk to the town centre. Lots to see and do in Weymouth. Great hotel and we will definitely come back!

"Comfortable stay"

4
16/03/2018

Spent a couple of nights here. Had a quiet room at back of hotel which was very nice with comfortable bed, although pillows very hard. Nice bar area and buffet breakfast was very good. Reception staff I encountered were poor, left you standing there whilst they got on with other things. Nice walk to town from hotel along the front.

"WEDDING DAY TRIUMPH!"

5
07/03/2018

‘ What a super Wedding Day!', ‘Those pies were lush!', ‘My room was immaculate', ‘The staff were so helpful' These comments were from our Wedding guests! From our first conversation with the events team to waving goodbye, we knew we were in safe hands! Lindsay and the team gave us the reassurance we needed in planning our wedding ceremony and reception. Nothing was too much bother, advice was sound and we never felt there was a hard sell going on. We had guests staying in the hotel over the weekend and their first experience in the restaurant gave us confidence that the food for the reception would be excellent. (They know their food and were impressed!) Some guests took advantage of the leisure facilities which were well received. All in all, if you are considering the Rembrandt for your event – don't hesitate! We had a truly awesome day which was enhanced by a thorough, competent, supportive, hardworking and patient events team.

"A gem of a hotel"

5
02/03/2018

We booked here for 2 nights and the price was very good. Good sized car park managed a space and we didn't arrive till 830pm. Friendly staff throughout the hotel, warm welcome and quick check in. The room was spacious, clean and the shower room brand new great shower. We ate in the bar on the first night, the food was good and a reasonable price. The hotel is easy to find and was only a ten minute walk from the Weymouth sea front. We would stay again and recommend the hotel.

"Warm welcome"

5
02/03/2018

We stayed here for a friends reunion and was surprised how lovely it was for the price. We booked directly with the hotel for a Saturday night and they included breakfast in the room price for free which was good quality and plenty of everything. There was loads of room in the car park at the front and a car park at the rear too. There's an indoor pool that looked lovely but we didn't get around to using it. The staff were professional the room was clean and the beds very comfortable. We had room 253 which was a family room with a large double possibly Kingsize bed with a regular single bed next to it and in a separate room (but with no door so part of the main room) another single bed and wardrobe. All beds were very comfortable and the room was large. There was a bath with shower over it with a curtain and there was no fridge. I would definitely stay here again

"Been to better Best Westerns"

3
18/02/2018

We recently spent 3 nights here and I feel badly not giving them higher marks, but there are several things that would be easy to improve on and one not so easy but necessary. First, the staff was wonderful. As there is no lift in the front section, a kind gentleman carried our bags to the 1st floor room for us. (212) As many times we are given rooms in hotels far away from reception, I had asked for a room on the first floor near reception which we received. I had forgotten the first floor in UK is not the ground floor, hence the stairs which I find difficult. Note to self- don't forget that little item. Then because there were other activities going on in the Hotel, we had to park in the back parking lot 5 of 6 times. So we walked the full length of the hotel every time we came or left. As you are requested to leave your key at the front desk, there is no alternative to this big walk, until they replace old keys with card locks. Then because we were in the front, you can hear noise from the roadway all the time. A bit quieter at night, but still traffic. Then the bed. We had a very firm king size bed. It had only a very thin cover between the sheet and hard mattress and was most uncomfortable. After the first night, I put the spare blanket between the sheet and the bed which helped some. And all the pillows are the same hard pillows .it needs a thick mattress part and variety of types of pillows. I didn't sleep much for all three nights. Then the bath/shower. It is very slippery and there is no grab rail on the shower part. One needs to hold on continually to keep from slipping and injuring oneself. We ate no meals here, so I can't comment on the food. I don't usually complain, but be aware of these items. Ask for a room at the back of the hotel.

"Good hotel, excellent staff. Perfect.,"

5
18/02/2018

From the moment we arrived, the staff were happy, smiling, chatty and friendly. We stayed on the 1st floor, and room was clean and made up. There was a wedding reception there, but we did not hear a thing. It was obvious the wedding party were put in room away from the other guests. We ate in the restaurant for the evening meals. The carvery was good price, and helped as we found out there was a lot of gluten free good. Breakfast was good, and was well worth it. Definitely going back as soon as we can.

"Warm welcome and nice room"

4
14/02/2018

Spent a couple of nights here. Received a lovely welcome from the gentleman on reception (Allan??). We had a family room which was very comfortable, the beds were ideal for us and were well equipped with phone, TV, tea & coffee etc. The view from our window was dreadful but as we were only sleeping there it didn't matter. Strongly recommend the breakfast buffet. Help yourself to cooked and continental style food/drink. Lovely bacon and poached eggs. At one point there were 11 children in the restaurant - but they didn't make nearly as much noise as the four contractors who shouted across the room to their mates and keeping up the banter! All the same, we received a very warm welcome at breakfast each morning and the ladies serving worked so hard and always had a smile. On the matter of children, the pool is really nice (as is the whole spa area). I sensed a definite "us and them" atmosphere between the casual visitor with children and those with spa membership. One man was very cross when a girl bumped into him in the pool. It's quite a small pool so if you want to do serious lengths it's not the place. One final point. All the electrical items in our room should have been PAT tested in June 2017. Although we liked the hotel and would go back I think there's a few detail the hotel could address and some that the casual visitor just have to put up with (ie grumpy spa members).

"Pleasant break"

5
06/02/2018

Stayed here for two nights, good value and good food. Clean and tidy everywhere. Staff friendly and helpful with any questions. A good base for out travels, highly recommended for couples or family. Lovely swimming pool and facilities. Only downside was original booking was through booking.com, complete disaster, but the hotel solved all issue so full marks to them

"Excellent hotel"

5
06/02/2018

We have just returned from 3 nights at the Rembrandt. The room was comfortable, the staff were extremely good, the breakfasts were well prepared and the facilities(including the pool) were excellent. Thoroughly recommend a stay.

"Birthday bash "

5
05/02/2018

Excellent facilities to hold a party. Great staff, very reasonable priced drinks and excellent food. Hotel room was exceptionally clean and had all the mod cons to make my stay very comfortable. Luxury of bath and shower in ensuite tea and coffee facilities in room. Tv with various channels.

"Cheap and Not so Cheerful!"

2
04/02/2018

I found limited options when looking for a hotel in Weymouth for a business trip. I found the parking at this hotel limited and tricky when busy. The hotel itself is relatively small and basic, to be fair it could do with an overhaul with most areas of the hotel needing attention. The bar is small and food was pretty poor. I did not and will not use this hotel again

"Not as good as it used to be!"

3
04/02/2018

Staff not as attentive as on previous visits, breakfast menu wasn't explained that we could have kippers etc cooked specially, noticed this for ourselves after. Staff simply didn't seem happy. Shame as we used to love this hotel.

"Neo Spa review - in leisure center of hotel"

5
01/02/2018

Tried for first time today on a visit from overseas to visit parents. This is a hidden gem. Exceptionally friendly and very relaxing, professional spa services. I had a 1hr 15 tip to toe full body massage and it was just what I needed. Could have stayed for another hour. Visit the area 2/3 times a year so will be sure to prebook done treatments for Easter visit. Highly recommend this - would be a fortnight visit if only I lived here!

"Lovely comfortable hotel"

5
25/01/2018

A great places to rest up after a hard days Weymouth visiting. The food in the Pub area is brilliant as well as the breakfast. Highly recommend. Make sure you take your swimming costumes as the pool is also a great way to wake up of finish the day in. The spa are was a particular favourite very clean and well looked after.

"First class at a very competitive price"

5
23/01/2018

Stayed for two nights while my partner and I visited relatives near Dorchester. She has stayed several times over the past few years and never been disappointed. EVERYTHING exceeded our expectations. My partner didn't like the room offered but the staff had changed it before I even entered the hotel! Our room was spacious, light and spotlessly clean. ALL staff went out of their way to be as accommodating as possible without being overly intrusive. We ate at the bar the first night and in the restaurant on the second. Both were excellent meals, served by very friendly staff. The full English breakfast was again first class. WiFi in the room was very good. I can't fault this hotel and we'll certainly be looking to return again in 2018.

"Nice hotel"

4
22/01/2018

Very helpful pleasant staff all round went out of their way to give good service Nice size pool with steam room and small sauna Lovely restaurant where we had breakfasts with everything available fruit yoghurt porridge cereal full English including mushrooms and smoked haddock or kippers if you so desire-staff quick and efficient both at serving and keeping tables clear Tea coffee biscuits in room with very comfy beds -will visit again

"Excellent Staff"

5
22/01/2018

We spent three nights at this hotel for a short break near the sea. The executive rooms are extremely good quality. Breakfast was top notch. We had a room problem at the start of our visit and the staff at reception dealt with it perfectly.

"Immaculate"

5
18/01/2018

We recently stayed here for a two night stay before we moved into our new house in the local area. We were greeted by a lovely receptionist who explained about the keys, where to go etc. The lobby was immaculately clean. Our room was on the second floor next to the lift and it was very spacious!! Equipped with tea and coffee making facilities, plenty of towels and little minitures of shampoo etc. Had no problems what so ever and felt very comfortable staying here!

"Nice hotel"

3
09/01/2018

This is a nice hotel about 5 minutes walk from the seafront. The décor is nice, the facilities are good and the staff very helpful. There are plenty of ground floor rooms and I was happy to find I'd been allocated one of those. My room was nice and spacious and the bed comfortable. Although there was a function on at the hotel you couldn't hear it your room which I very much appreciated. There was a good selection of food at breakfast and I would be happy to stay at the hotel again.

"Comfortable stay in Weymouth"

4
07/01/2018

My husband and I stayed just 1 night in this nicely-appointed Best Western hotel over the weekend. The indoor pool was a good size, although rather busy! Also enjoyed a nice meal in the main restaurant. Full English breakfast was included in the rate we paid, which was excellent, so, all in all, a nice weekend break and we would return.

"Executive King Room needs down grading"

4
06/01/2018

We booked a Executive King Room No 211 it had a constant drone from the kitchen extractor outside the bedroom window which apparently would continue from 6.30 am to 9pm. The window that has obscure glass was to hide the bad view of ventilation ducting and we were unable to open the lower section of the window not that you would want to because of the constant annoying drone from the kitchen ducting. Good news reception/porter/manager Brill refund offered/given of cost of breakfast due to down grade to family room. Lovely hotel nice atmosphere. Hot pool to die for. Just to say that room grading is some what exaggerated. Would I come here again? Personally no only because we would not be confident with the grading of room by management.. Unfortunately the nicest of staff cannot make up for this short full. Surely I cannot be the only one to complain about this room ( as informed by receptionist) As summer must be a nightmare when the window is needed to be constantly open. Not a remark you want to hear from reception when you have a concern about what after all is a paid for up graded room. Maybe warning people in advance of the 150 people attending the 18th Birthday party would be helpful at the time of booking. Just a thought.

"New Year's Eve 31Dec-1Jan 2018"

5
03/01/2018

We spent the New Year's Eve in the Rambrant Hotel. A very nice room. Lovely evening, the tables were beautifully set, the food was very yummy and lots of it . A super band of live musicians and a DJ when they were on a break. A very nice hotel and all being well we will book for next year. A huge choice for breakfast, waitress service with beverages and toast , all the staff were very friendly and nothing was too much trouble. Thank you for a very nice stay . Happy new year to you all. Babs and John ??????

"Bad experience"

1
02/01/2018

Stayed in the Hotel Rembrant for one night 15 December 2017. Booked a special offer 'Winter Sale' Rate including breakfast. First room they offered was dark - window 6 inches from brick wall. We have stayed in this hotel before and had a lovely room - not this time. Whatever has happened??. Requested another room maybe on ground floor. Alternative room was on ground floor - room 281 - still dark but we accepted. Went into town for the afternoon and on our return booked a table for dinner. Shower flooded bathroom - leaked between glass shower and wall. When I was drying my hair noticed long black hairs on dressing table surface and floor, not impressed. Hotel was busy with party night guests and so resolved to tell staff next morning. Our main courses in the restaurant were not appetizing - my husbands fish had a strange smell and my chicken pie was dried up. We left most of it - did'nt get a check back on our food and when we tried to discuss with our waitress when she collected our plates she look blank and did/nt answer us. We were still hungry and so asked to see the dessert menu, waitress looked blank then turned and walked away - we did'nt see her again. Eventually we asked another waitress and ordered a cheese board - which was fine and a strawberry dessert - which was not. Within 40 minutes of finishing our main meals we both had tummy ache. I also saw a male member of staff come into the dining room carrying bread rolls on side plates and tip them into the bread basket??? good Hygiene standards?? Our shower flooded again in the morning and so when we checked out we informed male staff member who was polite, but not really interested. We did make a complaint to customer services, who did not take on board what we were saying and said all staff understood English which was clearly not the case. Said no-one else had reported shower flooding and made no comment on long black hairs adorning carpet and dressing table or re-cycling of bread rolls. It was like Faulty Towers without the humour and the icing on the cake was that we were offered a £30.00 voucher towards a future stay at a Best Western Hotel. Based on this visit, on reflection, No thank you - save the money towards staff training, cleaning and maintenance

"Clean great breakfast. Polite staff."

3
27/12/2017

Very clean hotel and breakfast was fab. However was cold in hallways as radiators all off which wouldnt expect as not the cheapest hotel. Could get one with seaview for same price. Christmas dinner ridiculous price for £72 would expect drinks included. Overall nice place but overpriced.

"Rooms a little dated but a lovely place to stay!"

4
26/12/2017

Stayed here for a few day's pre-Christmas stay with my Dad. The location is fine, maybe a little out of the centre for some, but we found it a very easy 10 minutes walk to the beach and a little further on to the shops. Although the rooms are a little dated (and mine very hot!) they are very comfortable and have all the usual extras. Breakfast was lovely and all the staff we met were friendly and extremely helpful. The bar was very comfortable although the prices seemed high. The pool and gym are a real bonus, although the gym equipment is a little old, it is adequate for what we wanted and the pool is lovely. All in all, it's a lovely, comfortable place to stay and we would not hesitate going there again.

"Comfortable, friendly hotel."

5
20/12/2017

Recommended by my cousin who has eaten in the restaurant a number of times. She was not wrong. Friendly, helpful staff. You can't please everyone so ignore the duff report, there are always people who are never satisfied.

"Comfortable stay"

5
13/12/2017

I had an evening out in Weymouth and needed to stay overnight so booked a room at The Rembrandt. The room was comfortable with a modern ensuite bathroom. The breakfast was excellent with plenty of choices available.

"Excellent Sunday carvery"

5
10/12/2017

This hotel was a surprise to me. I would not normally done at a hotel, however, I can definitely recommend the carvery. The food is of good quality and in plentiful supply. The staff were efficient and friendly. The resteraunt is pleasantly decorated and very clean.

"Another comfortable stay"

4
10/12/2017

Stayed here a few times for business, always comfortable with very good staff. Food is very nice, rooms could be considered a little dated but not an issue as always clean and fresh. Good facilities in a convenient location.

"Poor facilities and plumbing "

2
04/12/2017

Booked in for a week. Shower scalding hot and unable to adjust temperature. Two days to action. Mixer tap changed resulting in a warm shower and cold bath! WiFi not working, several people complaining at same time, nothing done about it. Very frustrating. Good points, majority of staff friendly and helpful, food excellent, but stay dominated by poor plumbing and lack of WiFi for laptop!

"Very nice hotel"

4
04/12/2017

The lobby is clean, light and airy. The staff were very friendly. The hotel is a 7 minute walk from the beach. The rooms are comfortable and spacious and the en suites are a very good size and very clean. Both breakfast and dinner were very tasty and good value for money.

"Full facilities at acceptable rates "

4
04/12/2017

We asked for early check-in as we would arrive at Weymouth before 10am. This was promised but not made. We also requested for larger rooms, out of which, only 4 rooms were larger rooms. The wifi signal was generally weak in most areas except for the reception. Staff were all very friendly and accommodating. Breakfast was repetitive, quality was all right. Swimming pool crowded most of the time. Sauna, steam room and gym are available for use. You can tell that the hotel is quite dated but rather well-maintained. A supermarket is located about 10 minutes walk away. Tesco Express, 5 minutes. Walking to the main town takes about 15-20 minutes. Hotel is generally acceptable for a short stay.

"No free wi fi"

3
04/12/2017

Have been here three days with no free wi fi. Very frustrating Shame because food / resturant excellent. Rooms bit dated Staff brilliant very helpful but even they can't get the wi fi to work despite spending half an hour on the 0844 helpline.

"Weekend trip"

5
24/11/2017

We have stayed previously at the Rembrandt and returned because of the comfort, warm welcome and excellent food. We were not disappointed and had a lovely stay. Our request for the location of our rooms (we were with our daughter) was fully accommodated and staff couldn't have been more helpful. Highly recommended!

"Pleasant weekend break"

4
23/11/2017

A very pleasant hotel ideally located to explore the Dorset coast, a short walk from the beach. There is plenty of parking, mainly at the font of the hotel plus a parking area at the rear. The room was well equipment and very clean, located at the rear of the hotel so it was very quiet. The bed was very comfortable and there was plenty of hot water. The wi-fi worked well and was easy to access. Breakfast was a buffet, there was a good selection on the cereal bar and the also on the hot food area. For an evening meal again there was a good choice both in the restaurant and from the bar food menu. I enjoyed all the food that I choose whilst at the hotel. As always the "acid test" would I use this hotel again - yes!

"Pleasant Stay"

4
22/11/2017

Had a couple of nights here whilst visiting England. Clean & amenities good but pool & gym closed which was disappointing. High speed internet it certainly isn't. Food wasn't the best but overall I would stay again

"Short break"

3
20/11/2017

Hotel was clean and staff very friendly. Our room 213 was an excellent size and had all the things for our stay. My only disappointment was the delay in being served in the restaurant. The hotel on our first night was not busy and we went in at 8.00 but the kitchen would appear to be were the delay was. The food was ok but service needs to be speedy up as things did not improve on the second night.

"Perfect for our family"

5
20/11/2017

We booked very last minute and managed to have a quad family room which was very spacious and clean. The breakfast and evening food was excellent. The service was really friendly. We will be going back there when the pool is back in use.

"Pleasantly surprised"

4
19/11/2017

Great experience from check in to departure. Every member of staff we had interaction with was charming and focused on ensuring guests had the next possible stay. Whilst the communal areas look a little bit tired, our room looked to have been pretty recently decorated (including the bathroom). Room was a really good size, good amount of furniture and super comfy bed. Great location - 10 mins walk into Weymouth centre, and free parking. All in, a great spot for a weekend in Weymouth.

"very disapointed"

4
09/11/2017

very disapointed when we turned up at the hotel to be told that the in door pool was be refurbished therefre we couldnt use it that was our main reason for choosing this hotel and there was no mention of its closure on either website, secondly when we booked it said breakfast was included when we turned up we were told it wasnt included and would be an extra £8 per person thoroughly disapointed

MMeninGM, General Manager at Best Western Weymouth Hotel Rembrandt, responded to this review
Dear Graeme D, We are sorry to learn of your disappointment surrounding the temporary closure of our Leisure Club. Regrettably there is never a good time to undertake the work. This time of year was elected as it is the period of lowest demand on the facility. Respectfully, it is clearly noted on our website (on two pages) and has been since June 10th 2017 - almost 5 months ago. All third parties, such as online travel agents, who sell rooms on our behalf, were also notified at the same time and all indicate this on their own sites. You made your booking on bestwestern.co.uk and booked and paid for an Advance Purchase rate for Room Only. This was confirmed to you via email. The option to book Bed and Breakfast is there.

"fossil trail"

4
07/11/2017

Very good location for walking to the town. Plenty of on site parking. Staff very polite. Room was a very good size with a large bathroom, tea/coffee fasilities, nice and clean. Breakfast was very good with lots of choice. Meals in the restaurant were good but quite expensive. The carvery was one of the best we have been to. Would have been a 5rating but we had to wait a good half an hour for our dessert.

"W/E family visit"

5
30/10/2017

Just spent a great w/e at the Rembrandt hotel. I do not understand the bad reviews about this place This was our second visit and if this is a 'budget' hotel it punches far above it's weight. Eat in the restaurant both nights excellent staff and food Great heated indoor swimming pool

"Only One Thing To Find Fault With"

4
28/10/2017

Before we came to this hotel we were warned that is was OK but tired. Our experience was quite different. There has clearly been a programme of comprehensive redecoration and refurbishment. Everywhere was bright, clean and attractive. In addition our room was generously proportioned and well furnished. We ate in the restaurant and were well pleased, also from the bar menu and enjoyed the food there, too. Friendly, helpful staff completed the experience. So, the fault? The free wi-fi. It was purely a matter of chance whether you got on-line and then a question of how quickly the connection would drop. This would be irritating anytime, but I was waiting important emails which required answers. For that reason I was glad to leave. Without this problem I would have rated the hotel 5.

"Spa Neo at Hotel Rembrandt"

5
27/10/2017

As a birthday present I was treated to full body massage at Spa Neo. I was greeted by Yvonne the friendly therapist. I was shown into the therapy room which had a very calming atmosphere and a comfortable heated couch. The treatment was very professional with the right amount of pressure. Full marks Yvonne and thank you for an amazing head massage!! I will be booking in for more treatments in the future. Thank you Gill

"Really Enjoyable Stay"

5
25/10/2017

Really comfortable hotel with good amenities and friendly staff. Room was clean and well decorated and bathroom had a full size bath. Leisure facilities were good with a pool, Jacuzzi, sauna, steam room and gym. Food in restaurant was great especially the Sunday night carvery and the breakfast buffet had a great choice. 10 minute leisurely walk to the seafront and Sealife Centre and Sandworld. Only downside is the car park is quite small.

"Relaxing"

5
22/10/2017

We booked here for five nights recently on the spur of the moment.What a find!From the very first,we were really impressed,friendly efficient staff,great facilities,and a room that was large,clean and comfortable.We ate in the restaurant more than we expected to as the food was excellent,even a good range for my vegetarian husband.We even managed to watch Watford beat Arsenal in the bar !

"Kindness, cleanliness, efficiency"

5
20/10/2017

My husband and I come here regularly and have done once or twice a year for several years. My husband is a paraplegic so we use one of their disabled access rooms. There is plenty of space and the wet room is doable. What makes us return here is the kindness and the efficiency of the staff. Nothing is too much trouble for them. The restaurant breakfast is superb and the carvery is very very good too. The swimming pool does not have a hoist so my husband cannot use it but my daughters and I enjoy it. It is also one of the cleanest places we have stayed in. It is only a short walk to the beach or there is a bus stop right next door if you have mobility problems. We will definitely recommend this place for an out of season break.

"Overnight stop"

2
15/10/2017

Booked a late room which I thought was on the expensive side at £135, however the room given was a very long walk from reception having called ahead and explained that my husband has walking difficulties. It was so small I couldn't walk around the bed, let alone get the suitcases in. The room was changed very quickly to a more assessable one after I called down to reception. However they hadn't listened to my request and it was not a good experience. Very basic hotel and not at all welcoming.

"Family with young children"

4
15/10/2017

Warm welcoming from very friendly staff into their large reception area. Hotel manager carried our cases as the son was being a typical 2 year old and full of it :-) Lovely big family room. King size bed and 2 single beds. 3 seater sofa. Dressing table and wardrobe. Nice brand new bathroom suite. Yes the room is a little out dated but only by about a decade, however it was very clean, comfortable and spacious. Facilities are a real bonus and the kids loved it. The shallower part of the pool could have been a few degrees warmer though. Breakfast was fab! Lots to choose from, cereal, porridgr, pastries, fruit, yogurt and of course a full English breakfast and was very tasty. All in all we really enjoyed it. Great location and easy to find. Yes I would recommend and yes we will return!

"Food better than the rooms"

3
14/10/2017

Stayed there for few nights on business. When I checked in with my partner to be asked how many of us are checking in and when I said one to be told that's ok then isn't a good start. Then had a room with a double and a single bed strange. The rooms are very outdated and in need of a complete overhaul unless they are catering to an older generation who don't mind. Good location is probably the best thing I can say about it and won't be staying again

"overall o.k. for one night"

3
11/10/2017

Room window was facing to a wall from the other building, bathroom window facing the car park. The room itself was clean and o.k. but nothing special really. Front desk is very friendly, they have enough parking space which could be an issue in the city center, and the city center and beach is in 10-15 minutes walking distance.

"nice hotel"

4
09/10/2017

we stayed here for a weekend.the hotel is close to beach and town centre .it was nice and clean with good facilities .the pool and spa area was fun.bedroom was large and had all we needed.the staff were great.

"Great location, Will Return!"

4
08/10/2017

We booked Rembrandt for a three night stay at short notice. It is in a good location, plenty of parking, about 15 minutes stroll from the centre of the town, a bus stop is a couple of minutes walk away and it's on a direct route to the main road to Dorchester and beyond. I hired a bike for two ways and the hotel is only a few minutes away from cycle paths and routes around Radipole Lake and onward towards Dorchester or west towards Harry's monument and beyond or over to Portland. The hotel has a welcoming reception area and the staff were busy but very attentive. Our room on the first floor was of generous proportions with an ensuite bath and shower. It had a king size and a single bed, comfy pillows and duvet, a full size pine wardrobe and pine full size bedside cabinets so storage was easy. Tea and coffee hospitality tray with plenty of tea, coffee and milk with lovely biscuits replenished daily. No air-conditioning but this wasn't a problem in October and we were able to keep the window open. Breakfasts were delicious, full hearty English breakfast and it was great to have the chef on hand to cook fresh poached eggs. A good selection of cereals, fresh prepared fruit, melon, blueberries, strawberries, blackberries & raspberries, also tinned pineapple, and prunes also a well stocked bowl of whole fruit. The evening carvery looked good although we decided to head into town for our meals. The hotel bar was well stocked and we enjoyed drinks ther at the end of each night we were there. The facilities were a real bonus, a good sized swimming pool, smart tiled large steam room, and smaller sauna (although that didn't seem hot enough). Also a well equipped gym. The facilities are open to members, both a full and day members, not just residents but it never seemed over busy, however we weren't there on weekend days when it might have been busier. Everything, including the changing facilities were clean. Overall we had a great stay, and will look to stay here again when we next visit Weymouth.

" Business trip"

4
08/10/2017

Always stay here when I am in Weymouth. Bit dated but rooms are clean and has everything you need including 2 packets of biscuits. Nice breakfast. If you fancy some leisure activities there is a decent pool, sauna, steam room and jacuzzi oh and gym.

"Not the Best Western Week-Ender"

3
07/10/2017

Trying to eek out the last remnants of summer we travelled to Weymouth for one last paddle in the sea. Best Western Rembrandt hotel appeared the best option. 5 mins walk from the town centre, free parking, and an in- door pool, (the only way I was going swimming this time of year. The room was clean, large with a lovely bathroom. The leisure facilities were good and free of charge. Sauna, steam room, gym as well as the pool. Breakfast was reasonable with ample self service choice. The breakfast room was just like a canteen area, basic wooden table and chairs. To round off the week end we decided to book a table in the restaurant, even though the prices were higher than the restaurants in town. Big mistake! The restaurant turned out to be the same canteen we had breakfast in. The pictures on the web site showed table clothes, but they were sadly lacking, a bit like the service and quality of the food. 20 minute wait to take our order, then a 20 minute wait between courses. We had to go through to the bar to fetch our own drinks. Does not sound like a restaurant. Our table was booked for 6.00 pm, but the restaurant menu was not available until after 6.30. The car very was still available from the lunchtime and on reflection would have been the better option. The sirloin steak presented as medium was rare and had more fat than meat. The meal instead of being the highlight of the week-end literally left a bad taste. Would I stay again probably yes due to the location and leisure facilities. Would I book into the restaurant definitely not.

"Third time here. Consistently good"

5
30/09/2017

Not the most up to date hotel but the food and service are amazing. The daily menu specials are fantastic. Fresh, well cooked and tasty. Staff are lovely. Paco runs the restaurant really well and Thomas makes great good value cocktails at the bar. We'll be back.

"Exceeded expectations"

4
29/09/2017

We needed a hotel for a one night and went for this hotel as it is easy to get to and had plenty of parking. We weren't expecting too much however, we would recommend this hotel as it is clean, spotless bed linen, comfortable beds, great tea/coffee tray in room with very tasty biscuits. Helpful staff on reception and lovely restaurant staff. Fabulous breakfast buffet catering for all tastes. The room allocated to us appeared to have had a recent refurb. However the decor in the hotel is currently quite traditional. A great indoor pool is visible from the lounge bar and a plentiful carvery is served in the evening for £12.95 as well as the normal a la carte choices. All in all, good value for money, friendly staff and just a 5 min walk to the sea front.

"Sumptuous Sunday Carvery"

4
27/09/2017

Took my mum for Sunday carvery last Sunday. Restaurant very clean. Staff very welcoming even though my booking had not made it through to the diary of the day - staff sorted a table for us within seconds of knowing about 'the problem'. Sunday carvery - such choice - two cuts of beef (sirloin and ribeye); gammon, turkey, pork and chicken I think (there was a fish alternative). Lovely freshly cooked vegetables - kept hot but not 'dried out' - lovely tasting gravy complemented out meal. Would definitely revisit again for this meal.

"Recommended by a local , disappointed"

1
25/09/2017

This was recommended by a local whilst away for the weekend as a good carvery venue . Staff member very rude on initial arrival . Queued for the restaurant only to be ignored . Poorly run , inefficient . Left very unimpressed and will never tempt a return again

"good quality best Western"

4
22/09/2017

We got a upgraded room which was nice but window opened onto acessable roof space which means couldn't leave window open when very warm.short walk to sea front good restaurants and Spa facilities please the staff good stay overall.

"Excellent friendly hotel"

5
21/09/2017

Ideal location near bus stops, excellent facilities including a swimming pool. Did not eat in the hotel but the restaurant and bar looked great. Staff very friendly and helpful. Rooms very well equipped with plenty of tea and coffee plus biscuits.

"Poor choice for carvery"

2
17/09/2017

Been tonight for a carvery, being treated by relations for a 75th birthday. Room very basic and echoey, choice of meat looked OK, got to admit rare sirloin was nice, choice of "vegetables" left a lot to be desired. Cabbage, broccoli, red cabbage and leeks all cooked to death, very unappetising. Attention from staff non existent and have had a far superior carvery from Toby Inns at half the price. Unfortunately could not raise this matter with management without upsetting family members, but will defiantly not be returning. Very disappointed

"Classy hotel"

4
14/09/2017

This is a very traditional hotel. There is lots of parking but can get full in high season. The food is excellent and breakfast offers a vast choice. The rooms are well organised with plenty of storage. Yes it is a little old fashioned compared with say the premiere Inn but it has style which many people will always prefer. The bar is well stocked and the indoor pool great fun. I recommend it.

"Lovely Place"

5
13/09/2017

My daughter and myself used the Swimming pool and Sunbed, all lovely and clean, reasonable prices, then went in the cafe / bistro for lunch, lovely food, friendly and helpful staff. The whole place is clean and well looked after.

"Buisness"

4
09/09/2017

Plenty of parking, however, a bit tight in some places meaning a few difficult moves and turns. On entering the hotel you can't help notice the gleaming corridors, it felt exceptionally clean.A porter was with me in seconds to help with my case when I realised my room was up some stairs without a lift.The bedroom reminded me of a guesthouse and it was a refreshing change to have a key instead of a room card that you can't put near your mobile.There were sufficient biscuits, tea and coffee provided.My room had a shower and there were extra towels on hand. The room did not have an iron but again a quick call to reception and it was with me in minutes. The restaurant was really very good I ate in there two nights once having the lamb, another the fish pie I would definitely recommend, The buffet breakfast was lovely and plenty.I also sampled some cocktails which were yummy, the bar manager and our waiter were very friendly and happy. If it could improve I would suggest making it clearer to people staying that they would prefer you to leave your keys in reception, losing them incurs a 15-pound charge, Also the bedding and towels didn't smell very fresh although they had been laundered, So to summarise good clean hotel, scrummy food and good facilities ie spa and pool.In light of improvements parking and freshness of bedding and towels.

"Midweek break"

4
08/09/2017

Stayed here for 3nights with my daughter and grandson which was very enjoyable. The food was excellent especially the traditional carvery, the pool was refreshing and everywhere was very clean and comfortable beds. Staff very helpful.

"Wedding"

5
05/09/2017

Just been to our friends wedding, we stayed Friday to Sunday in the hotel, rooms were very spacious and clean. Phoned reception asking if I could have an iron and board brought up and it was there instantly. Sit down meal at the wedding was very nice, breakfast in the mornings was also very nice, beautiful little garden for wedding photos. Lovely weekend. A

"Sunday lunch"

4
04/09/2017

I dined here a couple of years ago for a Sunday lunch and was very disappointed. But after reading about a referb of their carvery a decided to try again. The food is so much better, the selection of joints is great and the array of vegetables were outstanding, it was hot and tasty and the New carvery looked very nice. The selection of sweets all came from which ever frozen food supplier they use, which is a little disapointing but not as disapointing as the room!!!! The Rembrandt Hotel, we are sat in the Gallery Restaurant, so what can you see? Nothing! Not a picture! Just plain white walls with a boring Grey, Dado rail? With so many local artists in this area, a very sad room!

"Not good value for money, lots of little things that make the overall experience poor"

2
26/08/2017

Not good value for money, lots of little things that make the overall experience poor. Staff sat smoking in car park. Broken toilet staff didn't really seem bothered room next to delivery area so early morning wake up call with the delivery.

"long weekend break"

4
23/08/2017

The hotel and room was very nice. The cleanliness of the room was good. Very disappointed by the quality of the food. The carvery was OK, but on another evening I ordered rib eye steak - to my liking of medium to well done. When it arrived I could hardly cut it with the steak knife. It did try to eat the steak, but it was not cooked to my liking, and it was so chewy, to have continued would have given me jaw ache. I complained to the waiting staff (who were always pleasant and polite) they arranged for me to have another steak cooked. Meanwhile, my husband's meal was then going cold. They did take it away to 'keep it warm!!!' When my 2nd steak did arrive, it was worse than the 1st one. Very difficult to slice, but worse was the blood coming from it. I eat this cut of steak on a regular basis, and can cook it better myself. I expected it to be much better cooked by a professional. Again I had to refuse this meal. I then decided to order something different. My husband and I eventually had our evening meal nearly an hour later then when we first arrived. Considering the time and disappointment of not one, but two badly cooked steaks, I was quite surprised to then still be charged for the meal I did eventually eat. The least they could have done was to not charge me for that. My advise is to avoid the steaks. Play safe with the carvery. Breakfast was adequate, but sadly on one morning we had an insect swimming in our milk jug!! On a positive note, the spa was wonderful. Cheryl was very nice and extremely helpful. If you intend to use the spa - my advise is to book your treatment before you travel as it is always fully booked.

"Average hotel"

3
21/08/2017

Stayed here for one night. Everything looks average. Nothing special but good for one night sleep. Good points: +Hotel is very clean. Everything I saw or used was clean. +Good wifi connection which helps us. +Good car park which helped us. + TV was small but we liked it. Negative points: -Bed was making noise. -Shower was not working properly. -There was No lock on the toilet door. -Hotel fire alarm keeps on ringing. 9:30pm fire alarms went on. Then again in the morning 10am. It looked like they purposely put the alarm on in the morning as check out time was near. Messed up our sleep which was really annoying. -Receptionist was not welcoming or helpful at all. Even though there was no queue and receptionist was sitting inside, still had to wait 5 mins every time I went to ask something. Anything I ask her felt like she wanted me to just go back in my room. - Everywhere I go. Checkout time is in between 12-2pm. But their check out time is 11:30 with fire alarms. This made me annoyed.

"Will never stay here again"

1
16/08/2017

This hotel is advertising is self as Best Western which encouraged us to book it but sadly how wrong can you be ! The Hotel needs a full refurbishment throughout the standards are very poor the room that we stayed in was certainly not Hotel standard it was more like a Guest house but sadly hotel prices. the room had many problems no hot water at night and then to hot and difficult to regulate in the morning ! bedding not fitting ! uncomfortable beds ! but to name a few. The bar was overlooking the swimming pool not ideal very holiday camp feel Hi Di Hi comes to mind. The restaurant is more like a canteen not pleasant. Needless to say we will not be staying here again.

"Fantastic hotel, top quality staff"

5
16/08/2017

Stayed at this hotel for several consecutive years. Cannot rate highly enough, a brilliant place to stay with children. What makes this hotel is the professional, friendly staff - everyone not only does their job well but is happy about it! Hotel situated perfectly for beach and surrounding area with a bus stop right outside for those not fancying a stroll. The leisure facilities are great, food and service exceptional, parking easy. Only have good things to say - far better value for money to stay here rather than an overpriced holiday park.

"Everything top rate"

5
11/08/2017

Room good, food excellent staff and service wonderful. The reception staff, waitress and waiters all gave great service and always with a smile. Breakfast was plentiful and of really good quality. Will certainly stay again.

"Excellent at being a hotel but still needs a little renovation"

4
07/08/2017

This hotel is perfectly situated for travel around the area, including walking in to Weymouth and has an excellent bus service from right outside the door, that covers all of Dorset. It also boasts some parking although the car park is quite narrow and lots of care needs to be taken when it's busy. If you have a large car, try and get one of the end spaces. Facilities within the hotel are all very good with lots to keep you entertained and relaxed. A good combination! The staff throughout are friendly and helpful with a lot of local people working there so advice on the area should be easy to obtain. My only criticism is that some areas of the hotel could do with a little modernisation. Don't get me wrong, it's lovely and functional but needs a little something to make is sparkle.

"Weekend break"

4
07/08/2017

Just returned from an excellent weekend at this hotel. Nice room, excellent breakfast, friendly staff and good facilities. Excellent bus stop nearby every 10 minutes No 2 or 10. Into Weymouth.Greenhill park gardens worth a visit within easy walking distance.

"Rembrant to the rescue !! normal service resumed"

5
06/08/2017

Foolishly we made a booking at another hotel in Weymouth I say hotel MMMM! (The advertised restaurant menu no! Bar food only, back to normal tomorrow mate, outdoor pool sorry can't use some excuse or another, but tomorrow 10a.m. until 6.00p.m. Following day return at 3.45pm sun blazing got to our room not serviced, find someone oh! will do next, then to be advised oh! Its occupied sir, yes by us Muppet. Go to outside pool closed? , Complained at reception oh someone phoned in sick.) At the end of my tether. Booking.com Rembrandt room available booked, packed in 10 mins arrived 4.10 p.m. Normal service resumed smiling receptionist who apologized as booking had not yet appeared on her system, not flummoxed she said I will be a few minutes sir is that ok? Advised the room, exactly as requested, and what a well presented, well-appointed room, clean, lovely beds, nice en-suite. And guess what all the advertised facilities were open, and the restaurant menu was superb, good wine list, and the staff are brilliant attentive. If you need a hotel with a spa and pool don't waste time anywhere else. Thank you for rescuing our trip. Oh and if your not quite as mobile as you use to be there is a lift.

"Excellent hotel"

5
04/08/2017

I stayed at this hotel for 3 nights with my husband and 2 children and was very impressed. The weather was terrible most of our stay so we spent longer than we thought we would at the hotel so I am glad we we're staying here as access to the hotel Leiure club was fantastic as my daughter loved swimming in the pool. The breakfast was excellent lots to pick from. The overall thing that impressed me though was the customer service of the staff. From the moment we arrived the reception staff were very informative and friendly and restaurant staff were so friendly they made us feel very welcome and service was of a very high standard. The room though slightly dated was spotlessly clean. Overall an excellent hotel I would highly recommend.

"Family holiday"

5
01/08/2017

So impressed with this hotel. A week's stay, 2 adults, 2 children aged 7 and 4. Booked 7 nights for price of 6. Spacious room with plenty of storage. Lovely breakfast. Great parking which is is all round the hotel. Free access to leisure facilities including great pool (family changing rooms, free towels). Good location, about ten minute to start of town, less than ten minutes to beach.

"Everything you could ever want from a hotel"

4
30/07/2017

I was initially unimpressed with our room upon our arrival. I thought it looked a little drab and dated and very basic compared to other Best Western hotels I had stayed at around the country in the past. N.B. do something about the peeling wallpaper in room 285. Standard rooms usually include complimentary coffee and tea making facilities and bathroom toiletries. The flat-screen Freeview TV unfortunately couldn't receive all the channels due to poor reception. However as the holiday progressed, I grew to like our room and the hotel itself. The beds are also the most comfortable I have ever slept in. The Gallery Bar & Restaurant also dishes out some top notch meals, albeit expensive. As some who had paid for both room and breakfast, I was impressed with the availability of self-service for guests, where I could actually see what the food was like. The buffet breakfast consists of cooked breakfast items like eggs, sausages, beans, hash browns, etc. hot pastries, porridge, juice, cereal and fruit so there's something there for everyone. Every Wednesday and Sunday the hotel serves up a carvery roast, which I ate and I have to say, it was delicious. I also liked eating my vegetarian burger in the bar during lunchtime and loved the way it was served with side salad, coleslaw and a basket of chips. Food is of a good quality. The Gallery Bar also features a lovely lounge area to watch television in. I sampled two of their cocktails, Raspberry Delight and Japanese Slipper, the latter of which was my favourite as it tasted so refreshing. The hotel's leisure centre is also open to members of the public as well as hotel guests, so everyone can swim in the pool, use the gym, spa bath, sauna and steam room. I don't like sunbeds though but that's my opinion. My mother who can't stand swimming, actually admitted to me that she found it fun. As I am poor at swimming, I stayed in the shallow half. It was also good to use the sauna and steam room for the first time in my life as I'd never used either of them before. The gym is also useful for working out after one has eaten a big breakfast, particularly the full English. Spa Neo, located on the site of the hotel, is a cosy little place to have your beauty treatments. I chose to have the Eve Taylor luxury facial. Cheryl the beautician was ever so nice and I was offered a glass of water and sweets after my treatment. I felt like a new woman. Although I paid by card, cash payments are primarily accepted at Spa Neo. I recommend having a treatment there as it is a lovely, relaxed atmosphere. Open to members of the public also. Additional features include the courtyard garden, nice to relax on the bench in sunny weather, parking for guests, sweet vending machines in the bar and a jewellery sale counter at the reception, where I bought myself a lovely hummingbird brooch. The staff are always willing to help with any issues or queries you may have and they care for the guest's best interests. Like we had an old hairdryer in our room without a nozzle which was replaced by one that did have one. Also guests in the room next door were playing loud music which was disturbing us late at night and the manager told them to stop. I rate this hotel 10/10 for customer service. The best thing about this hotel is that there's always things to do, even when the weather is less than great as unfortunately it rained a lot in Weymouth and we couldn't go out that much as a result. So, if you're planning a holiday in Weymouth, book a room at the Hotel Rembrandt, where everything is on your doorstep. The beach, Sea Life centre, Sandworld, Jurassic Tower, Lodmoor Country Park and RSPB nature reserve, Pirate Adventure Golf, the town centre, harbour and other attractions all within easy reach from the hotel. Recommended.

"Perfectly fine"

3
27/07/2017

Stayed here for one night on a business trip. Comfortable rooms and good shower, but nothing fancy. Decent breakfast. There is a spa, swimming pool and gym, but unfortunately I didn't get chance to try those out. Food and drinks in the bar/restaurant also fine, bar lacking somewhat in atmosphere. I wouldn't choose to holiday here, but it was fine for work accommodation.

"family stay at Weymouth"

4
25/07/2017

The location is great, very close to everything in the town. Parking was good, the rooms/value are reasonable. I would stay again to be central to the town, but I wouldn't bother with eating at the hotel.. The swimming pool was a big hit with the children, they loved it.

"Nice place "

4
24/07/2017

3 night stay with hubby , room large and airy , clean and comfortable Floors very squeaky due to being old building Breakfast was nice -good selection of hot dishes . Staff friendly Nice leisure facilities -didn't use them but on inspection looked good Parking great Only 10 minute walk to sea front

"Does the job"

4
24/07/2017

The hotel is perfectly adequate hotel, in a very good location and has a very good indoor swimming pool and gym (didn't use either but had a look). Rooms are clean and basic, with a new shower in ours. Breakfast is plentiful and nice with a good selection. Bar is open until 2am and the staff are very friendly and helpful. Hotel is in need of a bit of modernisation but perfectly okay.

"Ish & Taz"

4
22/07/2017

Great place to stay if you want to go to Weymouth. The staff are really friendly and welcoming and the rooms are very clean. Only problem the decor needs to be modernised it just looks a little outdated but overall an excellent experience.

"Generally ok"

4
11/07/2017

Overall this is a good hotel, no major problems but nothing really stands out either. Plenty of parking, check in was efficient and staff generally friendly and helpful. Cleanliness and decor is good (If a little dated), fixtures and fittings are good quality. complimentary toiletries are good quality. Free wifi. Only snag is music noise from the function room does carry if windows are left open, which is essential on hot days.

"Bright and breezy"

4
10/07/2017

We had a lovely family weekend break with kids and Grandparents. Our third trip to Weymouth but the first time in this hotel. The Rembrandt is traditional in a lovely way, spacious and close enough to all the Weymouth attractions. It had ample parking especially compared to the hotels that are right on the beach in Weymouth so no hassle there. The hotel staff were attentive and efficient. The breakfast buffet was perfect, but more importantly the service was the best I have ever experienced. Plenty of staff always on hand to bring fresh tea/coffee, toast etc. We enjoyed the dining in the hotel and the bar had a good selection of drinks. Highly recommend the the Carvery and home made deserts - a nice and easy crowd pleaser for adults and kids. I would have given the highest score if the bedrooms had air conditioning. It was just about bearable when we stayed but anything over 25 degrees outside and I suspect the rooms would be baking. I can't wait to go back again but not in heatwave :-)

"Better Than Expected!"

4
09/07/2017

Having read some mixed reviews decided to chance it and booked for one night. Large car park in front of the hotel is perfect and a 5 minute walk gets you to the front/beach/old pier head. Without exception the staff were really good, genuinely friendly and pleasant. The room was okay, nothing special but a good size with all the usual amenities. The bathroom was between us and the main road which meant for a quiet night's sleep. We did not use any of the hotel's facilities so cannot comment on the pool, the garden or the restaurant. There is no aircon and no fans in the rooms and the heatwave meant the room became quite oppressive. After booking direct online, the confirmation stated accommodation only so we inquired at reception to be told breakfast was included. There was a good choice at the hot buffet and again, all the staff were good. Checking out caused a problem when the bill showed an additional charge of £20 for our breakfasts. However the staff waived the charge with no fuss or drama.

"Fantastic hotel"

5
09/07/2017

We stayed here for 5 nights and we weren't disappointed. Having stayed in best westerns before we felt this one far excelled others. The room was perfectly sized and on the ground floor which is a huge bonus when you have mobility issues. The staff on reception were very courteous and professional. We stayed on a b&b basis- the breakfast was lovely. Fruit and yoghurts, cereal and toast not forgetting the full English. We ate in the restaurant one evening and this was pleasant too. Highly recommendable.

"03:55 wake up call"

2
06/07/2017

Seagulls. As this hotel has no air conditioning in the rooms, nor supply any fans, during the warm spell the U.K. has been enjoying, the only way to allow air into the room is to have the window open fully. Yes, this allows air to flow, but it also gives access to allow my ears to be woken at 03:55 with the screams of seagulls. Mentioned to the receptionist on departure only to be ignored. To be honest, the place has the feel of Gods waiting room in a golf club.

"Nice enough"

4
30/06/2017

This hotel is very dated and really needs a complete revamp for the amount it cost. Was disappointed breakfast was so expensive so are out at half the price. Parking great and about 10 min walk to town which was fine for us. Room was roasting hot! Would stay again if it was half the price

"Good stay"

4
27/06/2017

We've recently had a 2 night stay here and found it very comfortable. The hotel is a little bit dated, but it is very clean and the guys who work there are very friendly and helpful. We had a large bedroom (227) which also had a large bathroom. The room and bathroom were again very clean and the bed was very comfortable. The breakfast was very good for a buffet breakfast and everything was hot and nicely cooked. We also swam whilst there and we were quite surprised how big the pool is for a hotel pool. We would recommend a stay at this hotel.

"Five day break"

4
24/06/2017

The Rembrandt had adequate parking space, a welcoming reception area and staff. We arrived early and as our room wasn't ready we found a little restaurant overlooking the seafront and enjoyed a tapas selection and chilled white wine. We walked back to our hotel and were delighted with our room which was large, fresh, comfortable and clean. The bathroom was excellent with a wonderful bath and shower and lots of lighting which many hotels don't have. The weather was exceptionally hot (the hottest June day for 40 years) and unfortunately our two windows had no opening fastenings so that although you could open the window from its top hinge, it soon fell closed again. We wedged both windows open using coat hangers, which we left in place for the whole stay. The facilities at the hotel are excellent with a wonderful swimming pool, jacussi, gym and spa facility. The garden was pleasant and with the warm weather, we were able to relax under a sunshade. The bar lacks a cosy atmosphere so we found it better to go out to find bars with better ambiance, but it would be ideal for families. Breakfast was very good indeed, with an excellent cooked choice as well as plenty of fresh fruits, juices and cereals, and the staff were extremely pleasant, cheery and helpful. I particularly enjoyed the poached eggs, which are often a disappointment in hotels, but the chef cooked them to perfection. I would have no hesitation in recommending The Rembrandt hotel for a short break or for a conference type of stay.

"Father's Day carvery!"

4
19/06/2017

Had a fab meal with family for a Father's Day carvery... lovely food and for children too. Would of been great if our waitress knew what drinks were available for us as we didn't get a menu....however, fab overall.

"okay but not exceptional"

3
19/06/2017

The hotel was spotlessly clean with a very good leisure club free for residents. However it seemed a little tired, seemed to have several different wings/ blocks to the hotel which gave it a spread-out feeling to it. All the staff we meet seemed pleasant enough. The bar staff seemed hard to find when we decided to have a late night drink however they were helpful enough. Lots of parking however I could see it being a problem when the hotel is full as some spaces are a little small, I think little time spent tidying up car parks with some white lines about could be good here.

"Okay - but nothing special."

3
16/06/2017

We stayed here for two nights. On arrival we were pleased to find plenty of parking and the hotel looked quite nice from outside. The public areas were quite nice too and reception staff friendly. The first impression of our room wasn't great. It smelled a bit stale and looked dingy. I wasn't sure I wanted to stay there but after pulling the curtains back wider and opening the window, it seemed a bit better. (It also appeared from the hotel website that the hotel was full making a change of room impossible). The view from the window was appalling. There appeared to be some kind of air conditioning unit on a roof right outside the window which droned during the day starting up around 6am or possibly before.and continued throughout the day. The room was stiflingly hot despite there being no heating on in the room and there was only a small window which opened. The bathroom was fine although I found the taps too stiff to turn on and off. The hotel bar shutters were put down minutes before 11am despite there being 6 people in the bar area - the two staff members left without saying goodnight or saying anything to any of us - which we found strange and a bit rude. Breakfast was lovely. Lots to choose from, hot and cold. Breakfast staff were friendly and helpful. Overall, the hotel was okay. Location and parking good.

"'Masterpiece'"

5
13/06/2017

Although disappointed with the location, the actual hotel, staff and the food were absolutely first class. Nothing was to much trouble for every member of staff we came into contact with, the room and amenites were first class and spotless, every where you went to in the hotel was absolutely spotless

"Good location and good service"

4
11/06/2017

Fairly good location in that it has good parking, although this is sorely tried at weekends with wedding parties. Just 15 mins walk to town centre. Rooms Ok. Service from the receptionist was first class and added to our experience.

"Great stay"

5
03/06/2017

Very good hotel. We stayed for a week. The breakfast is very good with a large selection of self service foods. We had the carvery which was the best we've ever had, the new potatoes and vegetables were delicious. Only down side was the ventilation system which was a bit noisy and a party on the Saturday which we could hear in our room. Would stay again.

"Mrs Fletcher"

1
03/06/2017

Booked into a standard double as did our niece and nephew they got a lovely double fronted room with large bathroom with separate bath and shower large room very pleasant we were next door in a much smaller room with a small window no view small bathroom with shower only but charged the same price very disappointed

"Lovely Hotel"

4
03/06/2017

A lovely hotel to stay in will certainy consider booking again when in the area. Good location for walking into town and beach. Reasonably value for money for the area. Room only so am unable to provide opinion on food.

"Mr & mrs salvage"

5
29/05/2017

We had a 2nights stay in this hotel..Friday till Sunday as we had a wedding on the saturday..our rooms were clean and tidy..comfy bed..but most of all the food was excellent. .we were with our friends and on the Friday we all had fillet steak.. all excellently cooked .the breakfast was also very nice..good selection and piping hot..very impressed...keep it up !!!

"Excellant"

5
28/05/2017

Came here after booking straight back out of hotel riverea bowleaze as it was a dump omg amazing great room clean great food and facilities well worth staying if you come to weymouth the staff were all friendly at reception bar etc nothing was too much trouble

"Quick break "

4
27/05/2017

Great dinner bed and breakfast deal With the hotel two minutes walk to the seafront fantastic food comfy bed and clean room , buffet breakfast was great as was the evening meal we had a fantastic break but I wish I could of stayed longer

"An enjoyable stay."

5
27/05/2017

Pleasant hotel only 10 minutes walk from the seafront. Friendly staff who provided good service. Clean room although a little small with standard en suite. Good English and continental breakfast. Good swimming pool, sauna, jacuzzi and gym facilities. Perfect for a short stay.

"So comfortable"

5
27/05/2017

Second visit to this welcoming comfortable hotel, Room 281, on the ground floor with 4 small windows so perfect in the hot weather. Comfortable bed everything clean and plenty of drawer space. Night security men went the extra mile always smiling. Excellent breakfast being replenished all the time. The only improvement could be to bring the toast when you have your breakfast as it is cold by the time you return to your table. Will certainly return next time we come to Weymouth.

"Great hotel for family holidays"

5
20/05/2017

Just got back from first holiday with my 20 month old son. A bit nervous about where to stay but this hotel was great, lovely big family room with loads of space for a cot. Great pool for little ones, lovely food, staff really friendly and made us very welcome, especially the staff member who helped with luggage to our room and assembled the cot without even having to ask. Arrived a bit stressed, left very chilled...will definitely return.

"This hotel gets better and better!"

5
20/05/2017

Just back from a visit to relations in Weymouth and, as always, I chose to stay with Best Western Hotel Rembrandt. Since my last visit, a very considerable amount of splendid upgrade work has been completed––the dining area is first-class, with new food service units and aloo new decor which adds to its attractiveness. And, as I mentioned last time, the quality of service could not be better––welcoming, efficient and attentive. My dinner on the first evening (scampi) was up to the usual high standard as was a glass of the house medium white wine. Breakfasts represent continued excellent value with a high selection of self service cooked goodies. Again, and importantly, the tea is always brewed promptly and is flavoursome. Toast is also freshly done and arrives speedily! I have only one tiny observation that I think would be an extra 'star' in my overall rating and it's the fact that traditional marmalade never seems to be on offer amidst the variety of other preserves which include honey, blackcurrant jam and so on. So, if marmalade can be included, you'd have perfection! My room was very comfortable and boasted a good efficient en suite shower unit which was easy in the extreme to operate. That's got to be good when you consider what some hotel bedroom shower units are like! Again, for the final rosette in excellence, it could be good to offer a bottle of plain water alongside the tea and coffee making equipment. Thanks again for a first-class experience and a warm welcome! I'll be coming back this year all going well!

"Clean, no fancy frills"

4
18/05/2017

The hotel was good for a short stay. Plenty of parking which is a real selling point. It's a little way from the sea front, but only 10 minutes walk away or a bus hop just down the road. The staff were very efficient and friendly, breakfast staff especially were good, plenty of them to clear tables and quickly. Check in and check out smooth. The room was a little dated with pine furniture (just my personal taste) but had everything you needed and was clean. It was a bit on the small side, but it was only a double and a last minute booking, the Hotel was fully booked. The bathroom was absolutely spotless. We didn't use the leisure facilities but friends we were with did and they said they were good. The bar was well stocked and well priced.

"Fine"

3
16/05/2017

A bit of an odd mixed up building and the rooms are a bit tired and limited, but generally clean with comfy beds so not bad. Does have really good breakfast so worth getting that, especially as options a bit limited in the immediate area. Easy to drive to and a short walk to the seafront, so location's also pretty good. Nice indoor pool and sauna too.

"A lovely surprise!"

5
14/05/2017

So far this week I have stayed in a number of best western hotels and now I'm in Weymouth. Haven't been here for years....I wonder why because its great.....and so is this hotel. Its near the beach and I have a pre-paid rate of £72 bed and breakfast. As a diamond select member I've been upgraded to a lovely large room with a huge TV! My welcome gift was a large bar of chocolate and a bottle of water....not like swiss cottage who gave me a can of lemonade!!! I feel that my loyalty as a member of best western is valued. Dinner great value for £12....roast Turkey with loads of different veg....you just help yourself. Rooms clean and you hear the seagulls!!!! Staff are wonderful....polite and helpful. I'm here on business but I will come back for leisure. I'm impressed with this hotel.... and Weymouth. By the way if you are in a wheelchair this is a great hotel to come to. Very wide corridors and getting around the hotel would not be difficult. A member of my family is in a wheelchair,so I think about these things!! Stuart Jarvis

"5 days in Weymouth"

5
14/05/2017

Excellent hotel, all staff were helpful and friendly, the room was great, cleaned and serviced every day......plenty of tea and coffee etc. The breakfast was very good , the evening meals were brilliant with a varied menu, we ate there most nights. Try the carvery ......you will love it! We will return!!

"Lovely little pool and gym"

5
13/05/2017

I swim here as a visitor often and use the gym. The pool is shaped and fairly big and the water warm, the gym is small and compact-doesn't have the most up to date machines but has the basics which I am happy with. The staff are always pleasant and it's never too busy-it's clean and fresh and excellent value for money!! I tried a few local places for these facilities when I moved down here from Yorkshire and this was the best for me. I haven't stayed as a guest but if my experience is anything to go by it would bea pleasure!!

"Long Weekend"

4
08/05/2017

Just had a lovely long weekend at the Rembrandt.I was very impressed with the staff who went out of their way to make it an enjoyable break.The food at breakfast and dinner was very impressive with plenty of choice and of a high standard.The carvery would take some beating with a wide choice of meats and veg and generous servings.I would certainly recommend this hotel and intend to go there again.

"Business Stay"

3
07/05/2017

You know what, this is a quaint little hotel, it has certainly seen better days, and certainly needs a complete revamp, but the food was good, the staff were very friendly and I slept well. The room was a little on the small side, but did the job. The gym however, was ok. Some reasonable machines, very limited free weights. The pool is only 11.6metres, I was supposed to swim for 3000 metres that day, but couldn't face it in that size of pool.

"Work visits very pleasant!!"

5
07/05/2017

I come here once a month with work and i am always happy with the service and facilities. I also happen to love the food there too and i dont tend to venture anywhere else to be honest! This hotel has everything you need.

"Comfortable stay"

5
06/05/2017

Good location an easy walk into Weymouth Bay and the harbour. Nice hotel with good facilitiesnad being updated while we were there. Rooms are compact but comfortable. Internet is fast. Breakfast choices were very good.

"Great hotel"

4
04/05/2017

Visited Weymouth for the weekend and stayed here with my wife and 1 year old daughter. Family room was spacious, clean and comfortable and extremely quiet over looking the back of the hotel. Service was great and the staff went out of their way to interact with our daughter. Breakfast was fresh and plentiful and again great service. We ate dinner in the bar on 2 occasions and were not disappointed. Drinks a little expensive but nothing more than you would expect from a hotel. The pool facilities were great and even had family changing rooms which were very helpful for us. 10 mins walk to the beach, 20 mins walk to the Sea Life centre. If visiting the Sea Life centre buy your tickets in the hotel - they are cheaper than even the advance tickets on the Sea Life centre website.

"Nice pool"

4
01/05/2017

Went with my 7 year old son and chose the hotel because of the pool. Our is about a 15 minute walk from the station. The check-in was efficient and friendly. The room was a good size and clean. The beds were comfortable. Tea making facilities were in the room. Good Wi-Fi throughout. The pool was excellent. The main pool is quite deep and there is a smaller pool for kids. It was also quite warm. There is also a Jacuzzi and sauna all free to guests. My son loved it Breakfast was excellent. Would recommend. Would certainly recommend.

"Wedding to remember"

4
24/04/2017

Had our daughter's wedding here on Sat 22nd April.From the moment we stepped inside the hotel I found it a very proffesional operation. The staff were freindly and efficient, the food for our wedding meal and breakfast were both very good and hot. The bar sevice was also very good, prices a little high but normal for hotels. The room was 211 and very comfy with an enormous bed and extra large shower room..

"Clean, friendly and good food!"

4
23/04/2017

I stayed for 4 nights due to working down in Weymouth. The hotel was perfect for my needs. Room was large and light, with a very comfortable bed. Breakfast had a large selection of options and started at 7am which suited me. The only downfall to my stay was the swimming pool area, which could do with a revamp. A part from that the hotel ticked all the boxes.

"Not a hotel I would recommend"

3
22/04/2017

My self and a college booked into this hotel by my office. Working on the late shift 12.30 to 00.30 so arrived at the hotel about 01.00 am. Let in by the night porter, very friendly, very helpfull, but told no room service, hot food not available passed 21.15. Woke up just in time to make breakfast finishing at 09.30. Good selection of hot food buffet style. Plates were hot, food was hot, and well cooked. Very pleasant lady bought me tea and toast, her hallo luv made my day. The rooms were ok, no ac so hot, had to sleep with the window open but a lot of noise from hotel services. Got back about 01.00 night porter remembered our names and our room numbers. The room had been serviced, bed made, towels replaced, biscuits replaced, but broken. Noticed the carpet had not been vacuumed. Stayed four nights, the carpet not cleaned and on the third day the room was not serviced. A note was left timed at 12.50 they were unable to clean the room because I had left a do not disturb on the door. The do not disturb was inside the room that I left at 11.45 to go to work. My office allows £25 per day for the evening meal which we had been unable to take. On the last day, leaving mid day asked if we could have a bar snack, nothing else available, using our meal allowance. Told no, this was an evening meal allowance. Night porter, wonderful, breakfast lady wonderful, other staff not as good. Hotel just about ok for a short stay if on holiday, for people like me who travel and live in hotel, not ok.

"Well located, clean, great staff"

3
22/04/2017

Room comfort ok, but is the main reason for the average rating (just not that comfortable). Breakfast pretty good, pool ok (but lacks space to sit around it which is a drawback. Location and value are decent. Plenty of parking. Wifi poor.

"Get away break"

4
21/04/2017

Perfect location, hotel and staff for a break to Weymouth. 15 minute walk into town. Staff on the Desk were fantastic and really put in the extra effort to ensure that we had a fantastic time. Leisure facilities were well maintained and quiet.

"Weekend stay"

4
18/04/2017

Stayed at this hotel for an Army reunion. Service was good and food was good. The hotel is within easy reach of all of Weymouth restaurants and night life. Parking was sufficient and the weekend was overall very good.

"Brilliant Hotel"

5
17/04/2017

Stay 1 night in room 216 for joint Ruby/Silver anniversaries, paid extra to have a superior room & well worth it, bathroom had a large separate shower as well as a bath. Separate seating area & a very large bed, selection of fruit & bottled water in room as well as a fridge. Meal for the anniversaries were excellent as was the breakfast next day, all staff we met were friendly & helpful. Wouldn't hesitate to stay there again or recommend it to friends only a short walk to Weymouth promenade as well.

"A Great Hotel with Good Food"

5
17/04/2017

A Great Hotel with nice Meals Sunday Lunch is Great give it a Go the Hotel is a little way out of Weymouth but has a good Bus Service and Parking its on the way to Dorchester the room rate is not cheap but good Value.

"A nice weekend stay"

4
17/04/2017

We stopped here for a Friday and Saturday night weekend with an other couple and had a very nice stay. The rooms were a bit dated but very clean and had 2 nights peaceful sleep. The breakfasts were very good ,nice and hot and fresh although the room was very noisey at times with families.We ate there on both nights and found the quality of food very good. We all had the carvery on the first night which again was very good. we found all the staff were efficient and friendly with no complaints. The position of the hotel was excellent , 10 minutes walk and you were on the seafront.

"Expensively bland"

4
14/04/2017

Booked for a night on our way back to Devon. £145 for a room with no A/C and tired looking decor and pillows like bricks so not much sleep. Bathroom fan was very very noisy. It felt very clinical like a care home rather than a hotel. Breakfast was very good though so top marks for that. Morning receptionist was miserable and didn't even bother getting up from her desk when we checked out. Couldn't get out of there quick enough. Not value for money at all. Won't be returning.

"Fantastic stay"

5
09/04/2017

Hotel was well presented in general. Room was clean and spacious. Staff were friendly. Food was lovely. Swimming pool facilities were great. Lady in the leisure facilities particularly friendly. Lent us a £1 coin for the lockers to save me having to fetch one from our room. Would recommend

"Good hotel bad room."

4
09/04/2017

We were unlucky to get one of the last available rooms as there was a wedding on .we had room 218 which has the extractor outlets for the kitchen right outside our window which went off at 11 pm but went back on at 5 am waking us up,other than that everything else was fine apart from Internet came and went .On the positive staff great breakfast excelent but cost 10 pounds each all in all not bad.

"Surprisingly well run hotel"

4
06/04/2017

This is a classic of the sort of hotel that has been added to and modified over the years and now looks a bit dated and in need of pulling down and rebuilding rather than just another facelift. That said it was surprisingly well run and we had a very pleasant stay. Our room was small with no view but we were there on a group deal so it is hardly surprising that they didn't give us the best room in the house. However the bed was comfortable and made with crisp cotton bedding. The beverage trade was generously replenished (including the biscuits!). All the staff we met were friendly and effective. Food actually very good - buffet breakfast much better than average (including kippers, boiled eggs and poached eggs all made to order) and the reunion dinner we had on the Saturday night in the hotel was well cooked, well served and pretty well balanced for mass catering. Well done.

"Pleasant stay in Weymouth"

4
04/04/2017

Only stayed one night in family room but would certainly re visit if back in vicinity. Slightly dated but good value for money. We had a ten year old with us so the pool was what attracted us and did not let us down. All staff exceptionally helpful and plenty of parking. Breakfast extra but was very worth having and the child was free so we found d it very good value.

"Overnight stop"

4
04/04/2017

Greeted by Gary at reception. Great welcome. Although the rooms are a little tired, great value and location. Swimming pool was available and quiet. All the staff were freindly and helpful. Will use again when in the location

"Good"

4
27/11/2016

Had a wonderful weekend attending a wedding at the Rembrandt, some bedrooms could do with a little updating, but its in an excellent location and plenty of parking, the staff were all very friendly and helpful, very good buffet breakfast and plenty of choice of food in the bar and restaurant.

"Excellent break"

4
27/11/2016

We have stayed here a fair few times now and never been let down. Rooms do vary but in our opinion the whole package on offer makes up for a room that may be a little "tired", that said we now know the better ones and request one if available. Ample parking, ideally located, lovely staff and as good a brekki you will find. Yep, we will return soon!

"Deserves another star!"

5
23/11/2016

This hotel has plenty of car parking, which many in Weymouth dont. First class hotel in every way... Room comfortable and spotlessly clean...Food delicious and generous portions...Amenities were great, gym, swimming pool, spa, sauna, jacuzzi, all free for guests...And above all the staff, friendly, polite, helpful and efficient, all happy to go the extra mile to give their guests a memorable stay. Thanks guys We'll be back!

"Good intentions, but tired"

2
19/11/2016

This place is typical of a hotel which was top of its class back in the 70s. The only problem is, not much has changed since. I took the kids and had a lovely time - it's not one for avoiding, but don't expect anything above functional. It is close to the Sealife Centre, which is why we stayed. The reception and the staff portray the Carry On era which it once served - although they do take cards, and the service was fine. Your room key is a key, and the views are not views. The bar is of the same expectation - standard lagers and spirits. The restaurant was more adventurous, but the setting not so. The swimming pool is fine for kids but changing rooms are limited. All in, come here if you are looking for a stopover and you need to sleep.

"Very good hotel close to town and beach"

4
17/11/2016

Stayed at the Rembrandt for the weekend. We found all the staff to be very friendly and helpful (including when leaving our key in the room!!). We were able to make use of all of the spa facilities which we found to be great, certainly helping to complete a relaxing stay. We eat in the restaurant on both evenings, the first my wife had the carvary, which she enjoyed. My meal was not so good! However my second meal was up to al acart standards. Superb! The finishing touch was the quality of the buffet breakfast. I have seen some reviews stating the hotel needed up dating. I can only comment on our room, which was in excellent decorative order, clean and warm. In fact we did not notice any part of the hotel that needed attention. I would recommend this hotel and we intend to return again!

"The Staff make it good"

4
17/11/2016

Best Western Hotels should be doing better. The Rembrandt is a five minute walk from the beach at Weymouth, and another fifteen minute stroll along the front takes you into the old town and harbours. There are so many good reasons to visit Weymouth. This hotel needs a facelift and a bit of love. In truth, there is nothing dramatically wrong (I have given 4 stars), the place is just not very 'cuddly'. On arrival I was greeted by a very pleasant receptionist and signed in. I was pointed to my room and off I went. The room was not great, but, again, nothing awful to put my finger on. It was just a bit drab and showing the lack of attention the hotel is displaying. I was on my own but it wouldn't have been a nice room for a weekend break. There was a refrigeration condenser outside my window, which went right through the night. Light sleepers beware! Off to the bar, and another very friendly member of staff to look after me. The Spa was inviting but I never used it on this occasion. Looks good though. I decided to eat dinner in the restaurant. Yet more really attentive, friendly staff. The dining room lives up to the hotels general demeanour. Nothing wrong with it but a bit drab and canteenish. The food, on the other hand, was good. I ordered Deep Fried Prawns as a starter. I didn't like them very much but I take the blame for that. My friend had Koftas, which were delicious. My friend and I both had Steaks, and they were cooked well. Unfortunately, the Chips were cooked in the same oil as the Prawns (black mark to a Chef who can clearly cook). That said, a very nice meal. Breakfast is buffet style. Generally it was Ok but it's very difficult to get everything cooked well when under hot lights for a long period. As hotel breakfasts go, I wouldn't grumble. I like the place and I enjoyed my stay. I have used Best Western in Britain and abroad and they rarely let you down. At the price, this is a good option, but with a little bit of money, a little bit of love and some will, the hotel would live up to the marvellous staff.

"Rembrandt ticks the boxes"

5
15/11/2016

Excellent facilities, very friendly and helpful staff, excellent service and gourmet food. Very good pool, gym and leisure facilities Very good executive rooms on third floor. Bathroom could do with updating as there was no heated towel rail. Dining room somewhat noisy as all hard furnishings and flooring.

"A ver Pleasant Weekend"

4
14/11/2016

A nicely situated hotel about 10 minutes from the seafront which is ideal as it will be less noisy especially in the summer. Our room was towards the back of the hotel and to be honest could do with a little update. Bathroom looks newly refurbished although a window blind rather than a net curtain would be better as we were on the ground floor. The old wooden fire doors could be replaced along with the key and lock system, other Best Westerns I've stayed in now used the keycard! Nice bar and restaurant, staff very pleasant and the place is clean and tidy. Nice swimming pool, and I believe there is also a gym and a sauna. We both booked a spa treatment which was lovely although there appears to be only the one room and the one member of staff completing all the treatments - she was fully booked all weekend which is great news, but the poor girl must have been very tired and the end of it all!!

"Great value"

5
13/11/2016

Stayed 11/12th November really friendly hotel , all staff were lovely and helpful , room big clean and tidy very soft towels (always welcome) booked on a BB and dinner first night food excellent and wine at sensible price, spa / pool big again lovely girl on reception If your going to Weymouth book this hotel just off the front a 15/20 min walk around the bay to the town centre Everyone was so friendly and helpful

"3rd stay"

5
13/11/2016

Room very comfortable and clean , bed very comfortable , nothing flash but absolutely nothing to complain about , restaurant food is excellent and hotel , bar and restaurant staff were always happy , polite and attentive , will stay here again I'm sure .

"Very friendly. Nice and clean."

4
09/11/2016

2nd visit to this hotel. The room has been updated since last visit and the whole hotel seems to have improved, although it wasn't bad before, just slightly dated. The bedroom and bathroom were really clean and tidy and complete with full range of toiletries. In fact the whole of the hotel seemed nice and clean. Breakfast is good - standard quality, but probably what you would expect of a chain hotel. Staff are lovely and friendly and very helpful. . Although the room was cold when we returned and the central heating off timer, the reception staff happily brought us a portable electric heater which worked a treat. There bar area is pleasant to sit in which was quite busy this time. There's plenty of parking to the front with additional space to the rear, with access via a rear entrance door. Overall a good experience. We would happily rebook when next in Weymouth as you know what to expect.

"Two night stay"

4
09/11/2016

All the staff were pleasant and efficient. The food in the restaurant was excellent. The swimming pool and steam room great. The room was small and up two different flights of steps and no lift. The double glazed windows were running with condensation on the inside. Felt because we had booked through hotels.com did not get best of room. Other we saw looked a 100% better. Overall were satisfied with price we paid.

"Nothing special but does the job"

3
03/11/2016

Reception was friendly and the room was clean with a comfortable bed. The room was warm and the bathroom was fine. But neither the wifi nor the phone worked. Breakfast wasn't very inspiring, just about average for this type of hotel. It's a five minute walk to the sea front. Overall there is nothing special about this hotel, it's very average but it does the job and I would be content to stay again for a night or two.

"Best Western Weymouth"

2
03/11/2016

Room are old and needs to be renovated as soon as possible. Showers are not very good ie water going hot & cold. Room was noisy & too small. Internet wasn't stable. The staff was good, friendly and also helpful.

"Love the pool!"

5
03/11/2016

We stay regularly on our trips to visit our grandson. Always book a family room. We love the swimming pool. The staff are always, friendly and helpful but not intrusive. The rooms are clean and comfortable. But the best bit is the breakfast!! Loads of choice and always tasty! The location means it is far enough away from the centre of town to be quiet at night but close enough to walk easily which is a huge bonus especially in summer.

"Nice Room!"

4
31/10/2016

I stayed for a two night trip and found a hotel with all the facilities I needed with good parking, nice fitness centre, pleasant and happy staff and a clean room. No safe which would have been useful in the room but the food was ok.

"Not so good"

3
31/10/2016

Been here 3times with grandchild caravan ok but bathroom smelt of urine asked at reception if they had any air freshner they said they would clean it but I already done that made no difference .we got up at 6 Sunday morning because we were going to meet family in bournemouth no hot water then tried to cook breakfast but no gas phoned emergency number someone should come at 8.30 no one came went to reception nice man came he had no gas bottles nothing he could do had to wait for someone to come from other site we had no gas for over 6 hours they gave us breakfast but we was to late to meet family now.i think haven should have replacement gas bottles on site .service not as good as it used to be

"rembrandt hotel a very happy place"

5
30/10/2016

We spent two very very pleasant nights at this excellent hotel.The room was spacious and sparklingly clean as were the en-suite facilities.The 6ft bed was extremely comfortable and we were supplied with tea biscuits and coffee in the room.The food was superb with a great selection available both for dinner and breakfast.All of the staff had smiles on their faces and were always happy to stop for a chat.All in all a very enjoyable experience

"Good Value"

4
30/10/2016

We (4 of us including our 15yr old boy and 13 yr old girl) had a whistle-stop tour of the Jurassic Coast. We stayed at the Best Western in Weymouth and had dinner at Enzo's then in the morning went to the hotel's gym and pool, working up an appetite for their big and very tasty breakfast. All the staff were friendly and helpful, the staff in the leisure centre particularly so.

"Fab hotel, ideal facilities."

5
25/10/2016

Looking for a nice hotel with indoor pool in Weymouth is not easy so The Rembrandt met all our expectations in many respects. Warm friendly welcome from all the staff we met and dealt with, good quality food in the restaurant reasonably priced and a pleasant bar offering food also. The bedrooms very comfortable, good beds no doubt could be a bit warm in mid summer as no a/c but in autumn ideal. The leisure facilities for a 5 year old water baby was superb, a good sized pool with large infant child play area and a good pool size for a reasonable swim. A small hot tub, sauna (extra) gym and treatments offered for massages, need to book in advance as they were busy on our visit. The restaurant offered a carvery which was very good, the menu also a wide choice of items some locally produced but all good value.

"Good in parts First class staff and food."

4
18/10/2016

We stayed at this hotel for a week. The food was excellent and the staff very friendly and helpful. The hotel is within walking distance of the sea front. There are plenty of attractions in and around Weymouth. We recommend the Tank Museum. We gave the hotel a very good rating because of the friendly staff and excellent food. Always plenty of choice and you can have as much as you want.

"Disappointing"

2
17/10/2016

Having stayed at the Best Western Connaught in Bournemouth we assumed The Rembrandt would be of similar standard. It was far from it. We booked for 4 nights for a romantic break and they gave us probably the worst room they could find. Also i have never known the full bill to be taken from my account 2 weeks before. The room was positioned in an alley with walls as the only view. We could'nt even see what the weather was like. The room was big enough but the bed was uncomfortable and the bathroom stank. There was also renovations going on in the room opposite. Several things were missing including the do not disturb sign, so when we returned after breakfast the cleaner was cleaning the windows , which should have been done before our arrival. The only plus was the restaurant was good for breakfast and evening. Have never given a bad report before but if they give you the short straw they deserve it. As a Best Western member the Connaught offered us an upgrade. This hotel obviously chose to downgrade us.

"weymouth 2016 late break"

3
16/10/2016

I would mark this hotel between average and very good. The accommodation is average but the location ,staff and food is very good.I think the rooms need to be modernised particularly the bathrooms. The room superior room was a good size , plenty of cupboard space but the bathroom was out dated with little room to shower and the bath didn't feel like it was supported properly.We had a meal in the restaurant which was excellent .I would stay here again if I was in the area and got a cheaper deal.

"Nice hotel"

4
12/10/2016

Managed to get a family room last minute as all B and B were fully booked! We had a family room, nice and spacious with comfy beds, hotel is nice, and parking not a problem, the breakfast was good, all you can eat buffet style, only downside was restaurant was very noisy and bit like a canteen :( but food was lovely especially sausages, would certainly stay again

"Don't want to visit again"

3
10/10/2016

The room was a nice size, it was all clean but the room had a funny smell to it and the bed was uncomfortable so my husband and I had a bad nights sleep. The swimming pool was average and the sauna wasnt working. If you want to use the spa treatments you need to phone in advance, i wish i had been told. Breakfast was 10 out of 10 lots to eat all really nice. The staff were friendly and polite, all this said because i had a really bad nights sleep we will not be using this hotel again as i was too tired for much site seeing the next day.

"Over night stay"

4
09/10/2016

Functional and efficient rather than cute and quaint (as you'd expect from a large hotel). Very helpful and friendly staff, very clean and one of the biggest beds I've slept in! Looking a bit dated and no frills decoration but would recommend.

"Just First Class as always!"

5
05/10/2016

I visit Weymouth once or twice a year and I've always stayed at Hotel Rembrandt so I know it well. This year, it was, as ever, an excellent experience. Superb dining on a modest budget and, importantly, the friendly welcome from staff is really star quality. In these days that to my mind is an important part of the whole experience. Breakfast is splendid: a huge range of good eats to choose from and, as I said in my review last year, what really is noticeable is the fact that toast is always made specially to order––which means it is extremely well-presented. And if you take tea in the morning, The teapot is brought with properly made tea, well-infused, and piping hot. That detail is a huge plus because elsewhere, on occasion, tea can easily be disappointing. So, well done on breakfast detail! My room was very comfortable indeed, with all the usual amenities. I'm already looking forward to to my next visit to Hotel Rembrandt: it's an inviting prospect after a long day's travel from Scotland.

"Terry's surprise 70th birthday party"

4
03/10/2016

We decided to stay at the hotel as it was the venue for a friend's 70th birthday party. Our room was very comfortable and well stocked with toiletries also tea and coffee facilities. The food at the party was very good. The staff were very professional. I used the gym facilities the next morning which was good again the staff were friendly. The pool, spa etc looked very inviting but sadly I did not have time to use them. I would definitely stay there again.

"Special consideration for disabled visitors"

4
03/10/2016

My partner and I overnighted here last month on our way back to London from Cornwall. In addition to the comfortable and well-appointed bedroom, giving us ample room, we were very impressed by the consideration shown to people with mobility problems - such as my partner. Weymouth is an interesting resort anyway and well worth a visit. The Rembrandt offers excellent food - including a fine carvery - and has a small but very good wine list, too. We were pleased with our choice to stop here and would happily do so again.

"relax"

5
01/10/2016

just came back from a most enjoyable stay.Hotel was very clean and tidy.Cleaning staff did a wonderfull job came back to a fresh room every day of stay.great food lovely pool and very helpful and pleasant staff.

"Mini holiday"

5
30/09/2016

Mum and I decided to take a little trip to Weymouth we looked at hotels and decide on The Rembrant on arrival we were given a very warm welcome. Our room was very spacous and clean. Meals were first class and plenty of it. All of the staff were very helpful and nothing was to much for them. The hotel was set back from the sea front but not far to walk. We will certainly use this hotel again.

"Boring Stay"

3
29/09/2016

Enclosed Restaurant with no windows,more like a noisy canteen. Staff not very attentive. Our room was not ready for an hour beyond the 2.00PM arrival time. Glad we had not driven hundreds of miles! Bedroom too small, you could not swing a manx cat by it's tail.

"One night stay"

3
27/09/2016

Room wasn't ready at 2pm as promised; not allowed to stay beyond 11am. We had an Executive room - on top floor at back; it was quiet and satisfactory. Room not very big but did have 2 chairs; had a decent night's sleep. Very limited bar meals (as it was a Sunday). Breakfast was OK although dining area not very atmospheric! Pool was basic, as was the changing areas (£15 to use a bathrobe!!!). As a one night stay it was OK - but nothing to write home about.

"Good hotel and location but dated"

3
24/09/2016

We stayed here for the Waterfest weekend in September. The hotel is in a nice location and the staff are friendly. The hotel is need of a bit of TLC as it is a bit dated. The breakfast was average, nothing bad about it but also nothing outstanding. There is plenty of parking but the some of the spaces can be a bit tight for getting the family / cases in and out of the car.

"Better than I thought it would be"

4
22/09/2016

Room was nice, swimming pool a welcome bonus, staff acceptable and in a good position for the beach.As a resort could do better..British resorts need to make up there mind what their market is...Daily star readers and chips or modern informed holiday makers looking for modern facilities and quality entertainment, restaurants and premier faculties and pleasant conversation and no football tops let them go to Southend and Blackpool.

"No Surprises "

4
22/09/2016

This BW always delivers. Staff friendly and very helpful. Room well appointed and clean. Restaurant food and wine selection excellent. Didn't use poll this time but the area looked enticing. Very relaxing stay again.

"Lovely hotel with great charm and character"

4
21/09/2016

Stayed here for a couple of nights for our wedding and we booked a superior room. The hotel was really clean and tidy and the staff were excellent and very helpful for anything that we needed. The room itself was absolutely lovely and whilst some of the other reviews I have read about this hotel say it's a bit dated is what I would say adds to the charm of this lovely hotel. The only quibble I would have, and it is a minor one, was the view from the room. With a superior room I would have expected more of a view than a maintenance area and into another room. But as I say this is only a minor thing and did not hamper our stay in any way. A lovely hotel and one we would definitely stay at again.

"Lovely Autumn Break"

4
20/09/2016

Booked a 5 day stay on the strength of our previous experience of Best Western Hotels. On booking requested a quiet room and were allocated 289. It was absolutely fine, a nice big room with 2 large windows which made it cool and airy, a lovely shower room/toilet, all immaculate. Any criticism would be to say that the pine furniture was a bit dated, but that would be very picky. Breakfast was brilliant with a huge range of food, fruit, cereals, yoghurt etc. The bar area was nice and bright and very welcoming and looked over a really nice pool. Staff were great, bar meals or restaurant food lovely and all at reasonable prices. Easy walking into town centre and simple to find on arrival. Would definitely stay again.

"very nice"

4
19/09/2016

Another visit to this very well run hotel. the staff are very receptive and cheery and efficient. the hotel is very clean and pristine and the restaurant served very delicious healthy wholesome food and plenty of it. A nice cosy cottage feel to the room with a free upgrade thrown in.Excellent position as well in town We will will be back next spring ....

"1st time to Weymouth"

4
19/09/2016

Arrived an hour early-(12-50)our room was ready.Totally clean bedding+bath/shower Lovely & clean room.Linen/bedding spotless.diniing room clean & well managed.Didn't Use The indoor heated pool but it looked great.Plenty of parking(free)Breakfast was buffet & there was plenty of everything.My full English was excellent with as much tea /toast as you want. First time at Weymouth we wanted something above b+b-this hotel really fitted the bill-great.

"Great Hotel and fantastic staff"

4
19/09/2016

Stayed in an Executive room for a long weekend and was impressed by the cleanliness of the room and its modernity. The bed was huge with lots of pillows and had a very comfortable sleep. The bathroom was roomy and looked like it had been updated in the last year. Breakfast was excellent value - many hot options as well as cereal and continental breakfast. Hotel has free parking and only a 10 min walk to Esplanade which was so convenient. The only 2 things that could have improved the experience would be blackout curtains and a mini fridge in the room. I'd like to personally thank Gary on the front desk and Kathryn in Housekeeping for making the weekend very special. I am definitely going back.

"Excellent Restaurant ."

5
18/09/2016

Lovely restaurant , very buzy but all clean and tidy, Yes it is expensive , but you get what you pay for and the staff are very good .food was hot and a good mix of carvery and bar meals .with very nice deserts.

"weekend break"

5
18/09/2016

Absolutely brilliant!! Friendly staff, super comfy rooms, breakfast was perfect myself and my partner have no complaints at all ?? thank you for a memorable stay. Brilliant location, walks distance to pretty much everywhere we needed to go, enjoyed the pool and Jacuzzi, an all round enjoyable weekend would definitely come back again and recommend to friends and family!!!!

"Pathfinding"

5
17/09/2016

I and my wife decided to visit this first class hotel and make our booking for the Weymouth Veterans Festival 2017 and while we were there we had a luncheon in the Hotel Dining room, the food was very good and the table service second to non, we are looking forward to our 2017 stay at this very good hotel

"Great staff"

5
13/09/2016

Stayed here for two nights around the Weymouth Ironman. Although some may say that the hotel is a bit dated (ok - it is a bit) it is lifted by very friendly and efficient staff, welcoming banter and having a special early breakfast starting at 4:30 am for those competing in the ironman - they also phoned 2 weeks before to see whether I needed it! Touches that make you feel welcome are worth a lot - definitely stay again same time next year.

"Group Booking"

4
13/09/2016

We recently stayed at the hotel a party of 20 gentlemen on a golfing party. From the time I made a provisional booking until I had final numbers the reception staff were first class to deal with accommodating all my changes. The hotel is a 10 minute walk to the beach and another 5 minutes to the start of the town. We had a DB&B package with a good selection at breakfast to set you up for the day. The evening meal again had a good selection of meats in the carvery section with a wide selection of vegetables. This hotel catered very well for our requirements.

"Nice But"

4
13/09/2016

Having just got back from a lovely holiday in Weymouth, must just comment on the hotel Rembrandt, full marks for cleanness, full marks for the food the only deslike I have is the restaurant, I'm afraid I felt I was eating in a supermarket cafe, didn't like the atmosphere at all, on saying that the staff where very attentive. The walk to the town, umm five minutes to the front then another twenty five minutes to town, if you don't like walking I think the number Ten bus would take you into town, but hey we walked in and back most days then I climbed 48 stairs when we returned (there is a lift) to the third floor, and I'm 73 the rooms are spacious and quite although our shower blew hot and cold.

"Spa treat "

4
12/09/2016

Came to have a spa day and paid £5 for a day member ship.. It's quiet small inside, they had a pool, jacuzzi a sauna and a steam room , the changing rooms were small when there was a few people inside , but for a few hrs entertainment then it was fine , I then went into the bar and had lunch and a drink, all in all its good , very clean and the staff were friendly , will return xx

"Great place for a short break"

5
10/09/2016

I had read many reviews of this place before we came and over 90% were good. We did a 4 day Monday to Friday break. Arrived by train from London Waterloo, journey takes just under 3 hours. There is a taxi rank outside the hotel and the fare was £ 4. 20p. That was 2 people 2 cases. A great welcome at reception , they still do a key lock and you have a guest card which you show at reception if you need anything or get your key. We had booked a double room but were given a free upgrade to a triple room as they were all taken. This was great. Our room was on the first floor at the back. nice room tv on wall. Hosptality tray with great biscuits. Apple cinnamon to name but one. Nice big bath with shower attachment. Hairdryer also supplied. The t v did not have a big choice of stations which was a shame. Plenty of loght switches and a radio alarm. There was a bit of noise from people parking cars but not to much to worry about. There is also a good size swimming pool open from7 am. did not use but many were doing so. Breakfast great, from 7 am i think to 9.30 am but i stand to be corrected. We went about 7,30 am . Great choice ,hot buffet, fresh fruit cereal bread. When you go in they ask if you want tea or coffee and toast , white or brown. Apart from that you help yourself. We did not eat there in the evening but there is a good menu if you wish to. It is just over 5 minutes walk into town. There is also a bus stop just outside. We did have a small problem with the toilet but spoke to reception and it was fixed while we were out for the day. Woiuld we stay here again YES. maybe a little bit pricey from others of rhat range but if we went to Weymoth again as i said would stay there.

"Average"

3
08/09/2016

The hotel is a warren of corridors and staircases; the hotel has been made from knocking three houses into one. It is located about 400m from the sea front. The sea front is easily accessed. We went as an extended group and one of the rooms smelt of moth balls. The hotel was clean and the staff were very friendly. The restaurant was a little disappointing. Although, the food was edible and nicely presented, it was bland and the choice felt limited. Other Best Western hotel restaurants knock spots of this one. In all an average hotel, whose staff put the hotel above where it deserves to be.

"Great hotel"

4
05/09/2016

Room was big and bed was comfy and clean. It was great going for a swim every morning and having a steam in the hotel. Didn't have the breakfast and the drinks were a bit expensive but it was so close to the beach that it didn't matter too much. I'd stay here again.

"Sunday roast"

5
04/09/2016

Recently 5 of us had a Sunday roast there. Choice of 4 meats, 7 or 8 vegetables, all very tasty and cooked to perfection. Service was excellent too. Could not manage dessert as we were too full. Thoroughly recommended. Will definitely go again.

"Excellent Customer Service"

5
04/09/2016

Most bad reviews seem to start with a row at reception over a booking gone wrong. So it's only fair to give an excellent rating where a hotel does it's very best to overcome a situation not of its own making and ensure that guests can still have their break. We booked for two adults and two children through a website but despite double checking the hotel was only told there were two adults. The hotel was fully booked but 'Lee' cheerfully arranged for a spare mattress for the kids in our room and next day we were moved to a family room following a cancellation. No fuss no shrug of the shoulders, just good old fashioned customer service. We have visited this Hotel before and will have no hesitation in returning again. The hotel itself is comfortable, with clean well appointed rooms, ensuite with plenty of good quality towels, bath and shower and lovely piping hot water. Breakfast was great, spoiled for choice. The staff helpful and friendly. We had one evening meal, again good value and good quality, especially the carvery. The hotel is not all gleaming metal and glass and some might find the labyrinth layout and wooden facade dated but it's clean and functional and with the friendly staff has a nice feel to it. The swimming pool an gym are again clean and should meet most needs. The only pointl I would make about the pool is that it might be an idea for half of the big pool to be laned off for swimmers, as it must be frustrating to have youngsters suddenly jumping in and swimming across, despite pleas from Grandad to desist. Good WiFi in room, plenty of free parking. Rooms at the front do have traffic noise with Windows open on hot night's. Rooms at the back and middle quieter.

"Excellent as always"

5
29/08/2016

Have stayed here on many occasions when visiting Weymouth. Good location for a pleasant walk into town. Great facilities, the pool is lovely. Service is good. Staff are very helpful. Will definitely return.

"Very dated"

2
29/08/2016

Very very dated Hotel. Staff and service really good. Reasonable food but extremely overpriced as is the drink. £2.50 for a fruit shoot is just obscene, even the bar staff winced when they told me. There are local B&B that would be a better option overall with so much choice for refreshment locally.

"A decent break"

4
28/08/2016

A bit apprehensive after reading previously mixed reviews but I'm delighted to say that our stay was flawless. Service was available at check-in and if not manned immediately we didn't have to wait long. Worth remembering to leave your room key at reception when out and about though. The room was clean and cosy and the bathroom was to a good standard as well. We both enjoyed decent sleep despite being near the main road. Breakfast was probably the highlight for me with a large array of options including cooked, cereals, continental and fruit options. Service staff were very attentive and observant, ensuring our needs were met and in certain instances pre-empted! We did not have time to enjoy the other facilities such as the pool but what we saw of it looked good and several families and couples were taking full advantage of this. In places the decor could do with bringing up to date a bit but this didn't affect our experience. If we're staying in Weymouth again then we'll certainly consider the Hotel Rembrandt.

"Decent hotel, just dated in style"

3
24/08/2016

My boyfriend used to stay at Best Western hotels with work and has accumulated a lot of points. We decided to go to Weymouth for the weekend and use some of them. This hotel would never of been my first choice but to be fair I have little to complain about. The room itself was large and had a hairdryer. No iron, but we called and asked and one was promptly brought to our room. The bed was comfortable and the room was clean. I'm not sure if it's just my taste, but the style was dated. We used the gym, which was fine. The pool area is nice, but again could do with modernisation. The location was great for us, as it was near everything we wanted. Despite the style of the hotel, I would return. The staff were friendly and very helpful.

"Excellent customer service"

5
24/08/2016

Have just returned from 2 night stay at this hotel. Plenty of parking outside the hotel and the staff are excellent. We were a little early for our room but weren't made to feel we were a nuisance. Although our room didn't have the best of views ( in fact no view at all!) I was glad that we weren't in a room which overlooked the main road as we would have wanted the windows open. All of the staff were excellent and when we mentioned that our shower head was throwing the water out in different directions it was fixed extremely quickly. Breakfast was lovely. Plenty of choice and fresh and hot. No ridiculous toasters either - the toast was brought to the table. Gluten free catered for as well. We had dinner in the hotel one night and there was plenty of choice on the menu and not badly priced either. One small gripe - hair on the swimming pool changing room floor. I would suggest more checks are required although this was cleared up very quickly when drawn to their attention. I wouldn't hesitate to go back.

"EXCELLENT SUNDAY LUNCH"

4
23/08/2016

This hotel does the best Sunday lunch , (that's just my opinion ) . As well as evening meals, along with the swimming pool , gym, steam room , sauna. Its just a short walk to the beach, if you stay at this hotel, the rooms are great, & so is the breakfast.

"Disappointed"

2
23/08/2016

The hotel needs some up dating. When we ate in the dining room at breakfast the staff started setting tables out for evening dining and when we ate in the evening staff were setting up for breakfast, yes I understand of saving on wages but when the dining room had only been open for 1 hour and there was another 2 hours of service to go, one evening we were told they were fully booked and it would be 1 hour before being seated, when we were seated within 1/2 hour 7 tables were set for breakfast. Not a welcoming environment for eating. Keep a record of any drinks and food you put on your room to pay at the end of your stay as people just tell staff there room number and not show there room card key to confirm.

"Lovely!"

4
23/08/2016

Service was faultless! The room was a bit tired but lovely and clean and the staff who make the rooms up were very friendly (even asking what flavour biscuits I would like!) The swimming pool was very pleasant (please remember to take your room card - the key alone will not do!)

"Fantastic "

5
23/08/2016

Superb service and a fantastic swimming pool!!!conference rooms big enough for any occasion...food was super delicious!!staff,friendly and helpful.. Large car park,rooms tidy and airy... Situated few minute from the town center and beach..

"Birthday weekend "

5
22/08/2016

We stayed in the rembrandt hotel for 1 night for a birthday celebration. Nice hotel, maybee the decor in some areas need slight modernisation but very roomy executive suite 1st floor at the front, kettle and coffee in the room, lots of storage and the bathroom shower/Bath was fine. Lovely buffet breakfast. They have a swimming pool and hot tub which we didn't venture but looked very clean and inviting. The staff were very polite. Nice hotel if want to be 5 minutes from the sea front so was out of the noise

"Super friendly "

5
18/08/2016

If anyone wants a place to stay in Weymouth I highly recommend the Rembrandt hotel it's a 10 minute walk from the town amazing facilities if anyone does come here I would also recommend the back shoulder and neck massage you get so much for £26 the lady is so friendly and welcoming

"Anniversary weekend"

4
15/08/2016

Very nice family hotel, friendly efficient staff, good food, 5 minute walk from beach. We were given a large L shaped room at the front of the hotel, comfortable bed, nice bathroom tea and coffee making facilities etc. The only small gripe with this room that if you were lying in bed watching tv, you needed binoculars to see it! Lovely swimming pool with a separate kiddies section, nice bar area and a quiet lounge area also available.

"Outstanding stay"

5
14/08/2016

Can not praise this hotel enough , from arrival to departure the staff from all areas were very polite and friendly , can not do enough for you , rooms spotless , beautiful garden , pool and spa ,breakfast quality and selection fantastic and bar food also at this standard . Ideal location 5 mins walk to sea front and amenities close by , definitely the hotel is value for money and certainly worth a stay

"Hotel Rembrandt wonderful stay"

5
14/08/2016

We would thoroughly recommend Hotel Rembrandt, Weymouth - spent 9 really peaceful comfortable nights here - everything spotlessly clean, staff lovely, happy and so polite and helpful, Pool excellent, lovely food and the closeness to Weymouth and beach great - also nice to have free parking. We came here in 2015, 2016 and hope to come back again in 2017. Thank you so much to everyone at Rembrandt - you are doing a fantastic job - well done!!! Mr and Mrs Glover.

"Really old"

2
13/08/2016

This place is overdue for a modern makeover, especially for the rate they charge. Some of the staff are great, yet some treat you like your asking for the world when you want your room keys. All in all, there isn't much choices in Weymouth, but if I had a choice I wouldn't have stayed here. The breakfast is not bad, and the staff there are actually much better.

"Wonderful Experience"

5
13/08/2016

Big, big beds with thick comfortable mattresses, nice clean well maintained rooms. Perfect buffet breakfast with everything you could possibly require. Very good indoor pool suitable for both adults and children. All staff are very smart and most attentive. The overall appearance of the hotel is one of total cleanliness which you get the moment you arrive at reception.

"Lovely hotel and location "

5
12/08/2016

Came for a 3 night break before staying with a friend further into Dorset. Arrived after a long drive and greeted by a very pleasant receptionist who was very helpful including offering assistance with our luggage. Our room was bright and clean, as was the bathroom. They had also thoughtfully provided a fan for the room as it was a particularly hot spell of weather. No view but as we had no intention of sitting in our room staring out the window it was not a problem. The brightness of the room more than made up for it. We had the carvery the first night which was very nice - excellent choice of vegetables. Breakfast was also good, again good choice - sausages a little spicy but that's all I could fault and that's personal taste. Bar area was clean and tidy and a pleasant place to sit. All the staff were very helpful and attentive. On site parking a little tight around the back of the hotel but a definite bonus actually having parking! Short stroll to the front and beach. Slightly longer to the main shops and bars but that helped walk off the breakfast over indulgence. Would definitely stay here again.

"Good value in a really handy position for the promenade in Weymouth"

5
10/08/2016

I always look at the bathroom first and this one was bright and spotless - a great start, a comfortable room. Bar was friendly and welcoming and restaurant was excellent for breakfast and a group dinner for 16 of us. Reception was stark though and not particularly welcoming at first - I think this was because of shortage of staff perhaps

"Excellent stay with the family"

5
10/08/2016

Stayed 5th to 8th August with daughter, wife, and 2 grandchildren, 5 and 3. Rooms spacious, clean, plenty of tea, coffee and biscuits. Children enjoyed pool, large children's pool area, as well as adult swimming. Friendly staff, food good. Plenty of free parking. Overall well done.

"Fantastic Location with friendly helpful staff"

4
08/08/2016

We stayed here for a 3 night midweek break as large family booking. The hotel is in a great location walking distance to both the main seafront / harbour and Sealife centre (it is also right outside the bus stop which stops regularly). Every member of staff was happy and helpful, it really made a difference to our stay. We had a family bedroom for 4, it was very large and clean with full size single beds for our children and nice to have tea/coffee facilities with biscuits which were replenished daily. The hotel pool is of a very good size with no time restrictions on when children could use it which was a bonus. Breakfast each day was always plentiful, freshly cooked with lots of variety. We also ate in the restaurant as a large group for a family birthday, the food quality was fantastic and the service faultless. We will be back!

"Great family break"

5
07/08/2016

Hotel is all you could ask for in appearance and facilities, swimming pool is a real plus for families. Restaurant serves great breakfasts. Family room was large and clean.This hotel has a lot to offer to make your stay in Weymouth smooth and memorable.Would revisit without a doubt.

"Great Hotel"

4
02/08/2016

We were lucky to stay for the weekend on spec as we had booked to stay at the premier inn but they had messed up our booking and the Rembrant had a last minute cancellation we have stayed here quite a few times before over the years and found that the service had improved and the Hotel had been refurbished to a good standard the staff were friendly and helpful, we had a great time and would go back without hesitation

"Never again"

2
31/07/2016

As soon as we arrived at this hotel it reminded us of a hospital corridor. There is no warmth or friendliness in this hotel. Although the facilities are clean and modern it just has no atmosphere. The room we had was very dated and the bathroom smelt of damp. The breakfast was ok but nothing to get excited about. To be honest one night was enough and we couldn't wait to leave. The hotel needs a complete revamp and maybe then I would reconsider.

"Way over-priced. No air con or ventilation, small/poor rooms"

2
31/07/2016

Very disappointed on many fronts. If it had been 1/2 the price, then ok, but at the price they charge, needs: bigger bed, air con, (or at least some ventilation - even with the windows permanently open the room was too hot, and noisy from outside to sleep properly) - luckily it was only 20/25 degrees when we stayed. Breakfast selection poor, and had to keep asking them to stock items. No ventilation in the dining room, no mixer taps in the bathroom, needs a much stronger bathroom fan (smells were entering the bedroom), uses keys, hey it's the 21st century for g*ds sake, where are the key cards ? 101 other things, ust really disappointed for the price. Even the pool (the main reason for booking) was tired and 'worn out'

"Richard"

5
27/07/2016

I stayed at this hotel from April until mid July Sundays to Fridays while working away from home. Staff were always very friendly and helpful. Each Sunday I checked in,the staff on the reception desk greeted me in a polite and professional manner. The restaurant food was very good and I would highly recommend the carvery. The restaurant area was clean and the polite friendly waiting staff and chefs, were always on hand and took food orders efficiently. During my long stay I stayed in many different rooms and each room was always clean and the beds comfortable. I did not use the gym but used the swimming pool and sauna/steam rooms. These areas were clean including the changing rooms. Thankyou to the check in staff for enrolling me into the Best Western Rewards scheme, with all those gained rewards points, I have booked a couple of relaxing days away with my wife at the Best Western Castle Inn in the Lake District.

"Family Stay"

4
25/07/2016

The staff were very friendly and the swimming pool was lovely and our 7 & 4 year old daughters loved it. We had a family room on the 3rd at the back of the hotel which was nice and quiet. The room was clean, spacious but dated. There is a lot of parking and it's only a 5 minute walk from the beach. The breakfast was nice but I don't think B&B was worth £145 a night. We would stay here again

"Carvery"

5
24/07/2016

Visited the Hotel Rembrandt a few weeks ago with a friend for a roast dinner, which, I might add was very delicious. However a little bit over priced for what you receive, but that didn't stop me ploughing my way through it. I thought the water jugs on the table were a lovely touch but can act as a deterrent from buying drinks from the bar. Some of the waiting staff didn't look very happy, which is a shame really because it made us feel uncomfortable. However the hostess made us feel really welcome and she is a credit to the hotel. Will be back

"Seagulls. ARGHHHH"

2
24/07/2016

4am wake call for room 206 by those pesky seagulls. Single room. Very small. Rear view for bedroom window overlooking the noisy aircon units. 2nd time I've stayed and still in need of a massive cash injection to bring the hotel into the modern day era.

"When from means ....when we are ready???"

2
23/07/2016

As a business man in the leisure industry I like to think i understand customers requirements.... However at this hotel I booked 5 rooms for a group outing, we arrived at exactly 2 pm as hotel states rooms available from .'2pm'. What a fool I am... In this hotel this means MAY be available !!! So our meal booked for 9 guests at 4 in the town had to be delayed as rooms are ready when the hotel at £125 a night tells you when they are ready... Absolute disgrace and the young manager, did not have the grace or indeed elegance to deal with the issue. IF YOU EXPECT GOOD CUSTOMER SERVICE, DONT STAY HERE !!

MassimoMenin, General Manager at BEST WESTERN Hotel Rembrandt, responded to this review
Dear Eddrugby, We are sorry that you feel we had no grace or elegance in serving you. With respect, we find your comments unfair and unwarranted. We attended upon you immediately following your request, Our Deputy General Manager introduced himself and apologised for your inconvenience in having to wait for your remaining rooms to be ready. Your remaining two rooms were ready at 3pm! Regrettably, it is not unusual for the rooms to be a little later than normal during the school holidays as we explained. Unlike other times of the year guests typically leave late and arrive early. We had guests arriving for rooms in which the previous guests had not yet departed, indeed from 10am. We do believe that the considerable majority of people understand and anticipate delays in high-season. All of our rooms were ready by 3:15pm on that Saturday. We do not think that to be an unreasonable time considering it was one of the busiest weekends of the year. As you say yourself you work in the industry, though respectfully on a minor scale by comparison, as such we think you too will acknowledge that guests regrettably make unwarranted comments on TripAdvisor as a mean of retribution where unreasonable requests are sadly not met. You will understand that we cannot have an unlimited number of cleaners simply hanging around; it isn't financially viable to do so or indeed sensible. We serviced 78 rooms that day between 11am and 3pm, all to a high standard. We believe we demonstrated every courtesy and service to you, as indeed we do to all our guests. With respect your complaint on the day and further comments were/are unreasonable. It is, in our view, not correct to say that you have received poor customer service so as to detract others simply because you experienced an hour delay in obtaining access to your remaining rooms. We did apologise after all. It is unfortunate to see that many of your comments on TripAdvisor are of a negative nature and indeed that you have made remarks about other hotels management.

"Must love seagulls"

4
22/07/2016

Spent three nights last weekend in a room overlooking their small but pleasant garden. The room was what you would expect from a 3 star hotel and had a good double bed. The breakfast was simple but of good quality. The staff all seemed friendly. Thought it was expensive although it is coming to peak season, the hotel is a maze and if your room is at the back you need a map. The only real downside is that we seemed to be the room the seagulls were attracted to at 4am each morning for their version of the dawn chorus, it was very noisy.

"Basic but decent"

3
20/07/2016

Spent one evening here away with work. Location is a short walk from the lovely seafront and the room was clean, comfortable and tidy, albeit basic. Appreciated the courtesy call ten or so minutes after I'd checked in and although I didn't spend a lot of time in the hotel it seems like a decent option for a night or two.

"Wedding reception weekend"

3
19/07/2016

Although the Rembrandt is only a 3 star, the room was big clean, coffee making facilities we're good, bath room was clean towels were better than some 4 star hotel, we were pleasantly surprised after reading some reports, we were there, for a wedding the reception room was laid out extremely nicely, the staff were all very helpful, and pleasanr, the only thing that let this hotel down was the lack of air conditioning, the buffet breakfast was hot compared to some other hotels, basically we had a great time.

"Overall impression - good"

4
17/07/2016

Varied thoughts about this hotel. The receptionist on duty when we arrived needs to be sent on a hospitality training course - reminiscent of Fawlty Towers not so much in what she said but how she said it. Having survived that, appreciated a clean. smart foyer and were given rooms in the relatively new addition (I presume) at the back of the hotel - top floor with pleasant hills in the background but a less pleasing foreground view in a reasonable size, very clean room with a large double bed, very comfortable mattress, shower over bath with a plastic curtain in a fairly compact but nicely appointed bathroom; Nescafe and milk curtains on a basic but well stocked coffee tray; hair dryer, iron and board all provided. Did not dine here - restaurant menu look very 'pubby' - but our breakfast was above average for a chain hotel. All on warmers buffet style, but seemed to be freshly cooked on the whole, medium fried eggs, good leek and pork sausages, etc - and very friendly and helpful staff. Also sampled the indoor pool, which is a good size, very clean, comfortably warm and - when we used it - very quiet, so an enjoyable swim. Parking is at a bit of a premium at times - we stayed on a Saturday, and they were hosting a wedding, so that completely filled the car park. However, there is street parking very nearby. Overall, for the cost, a very reasonable hotel with good amenities.

"nice hotel in Weymouth"

4
17/07/2016

Very nice hotel, nicely situated, good rooms/service/breakfast and cleanliness all round. We had a family room that was a nice size, the bathroom was a good size too with both a bath and shower. Beds very comfortable

"Best Western Hotel Rembrandt"

5
14/07/2016

Friendly happy and helpful staff, lovely airy room, great breakfasts and fab food in the restaurant. The leisure facilities looked great although we did not have time to use them. We can not wait to revisit.

"Pretty good, just one thing was disappointing"

3
13/07/2016

I stayed here with my parents over a weekend as we were going to a family get together near by and wanted to take advantage of the sea food/ My room was fine, single room about the right size while it was on a main thoroughfare, there was little noise and I got a good sleep. My parents room was disappointing. While we didn't mention that my mother was in a wheelchair, and having been to Best Westerns and similar hotels, didn't really expect it to be an issue. They were put onto the ground floor, should be ok with a wheel chair. However for some reason there was a step up and a step down to get to their room. My parents didnt want to make a fuss or I would have mentioned it at the time. Happy to take some of the blame as I didn't mention it on booking but there needs to be better information on your website. In addition the booking process directly with the hotel didnt allow me to book specifically a disabled room, Otherwise it was a good stay, the bar and food was good for the style of hotel and it all fitted in with what we wanted for a overnight stay.

"Overnight for Fish Festival"

3
10/07/2016

You never know what to expect what to get from a Best Western and usually I set my expectations quite low. But, as ever never expect the unexpected the entrance to the hotel does not impress somewhat of a crossroads motel feel about it with Greek statues outside! The room was very clean and functional with no complaints on the accommodation side. The breakfast was fine by buffet standards with freshly poached eggs but there were many empty serving tureens as it felt the service was winding down even with over forty minutes to go! The staff at breakfast were an asset to the hotel really good service, shame the reception staff weren't as attentive.

"Dissappointed"

2
07/07/2016

Not a good nights sleep, uncomfortable beds, dated decor,musky smell throughout hotel, drone from air condition unit outside our window kept us awake most of night. No communication from staff. Good location is only positive.

"Disappointing to say the least"

2
07/07/2016

Booked a short break for three nights. The hotel, from what we saw of it, is living in the 70's at best 80's and provided little or nothing in the way of modern décor and facilities. Pictures show a reburbished bedroom and bathroom but these were obviously elsewhere in the hotel. Asked for a quiet room and got one at the front which is set back not that far from a busy main road in to the town. The room was clean enough but was really old fashioned with no electronic door entry, fridge, safe, but did have shower curtains (the sort that cling to you!). Wi-fi might have been available if you were prepared to go through a lengthy registration and sign on ritual. Whilst this was not specified equally it was not mentioned. No lift available in the part of the hotel we were assigned to. Cleanliness in the communal areas appeared poor with odd whiffs and smells here and there. Lighting in some areas on the way to our room was poor. Car parking areas were poorly maintained. The place overall reminded us more of a rather tired nursing home, not a modern day hotel. We don't expect cutting edge but equally we expect a place to be maintained with pride and passion, of which there was little evidence. Staff were functional but not friendly. Overall we did not feel comfortable nor safe and decided to leave, having paid a hefty price in advance for our stay. We complained to Best Western who state they set the benchmarks for the hotels, but they were no help being no more than a booking agency to be frank. The Hotel's response can politely be described as "defensive". At £110 per night advance B & B it is, in comparable terms, very expensive and there is much better value out there. I think it says it all when I asked the question of the management why no enquiry was made as to why we were leaving before staying even one night, we did not get a reply. We were not going to post a review but as they did not bother to respond we thought we would.

"spent one night here, decent size room and bathroom, would use again"

5
06/07/2016

Spent one night here with my husband, decent size room and bathroom, would use again. Staff were very helpful and accommodating. although it has a very good restaurant attached, as we had been driving for hours, we decided to walk into town and have a bite to eat.

"Poor rooms"

2
04/07/2016

Room 218 noisy, stuffy, small, with a ceiling fan because the window opens on to the aircon. Room 294 the walls are paper thin although it doesn't help if the people in room 293 are noisy and run a bath at 01:45 !! Food and restaurant good - bar lacks any ambiance at all. Staff generally helpful and friendly.

"Sunday Dinner after a day at the beach"

3
03/07/2016

We had been on the beach all day and it was starting to go chilly about 5/6pm. We decided to head to the Rembrandt for a roast. Since my last visit the decor has been revamped. It's gone from red cosy and warm to white cold and orderly. Not really a relaxing environment for dinner. The ambiance gives off a feeling you have to sit up back straight if you know what I mean. Food was plentiful, and tasty as always. Only thing wrong with the food was I felt as it had been out under the heat lamps for a while was Luke warm. Really wasn't impressed and wanted to ask them to microwave my plate. We has to carvers, two pints of larger and two black currant and sodas. The bill came to around £33. For that price I'd have liked a hot meal. Bonus was they have a nice garden and seating area at the bar which overlooks the hotels indoor pool. There's a TV which is always showing sport or news and this little area is relaxing, so we did stay and finish our drinks on the sofa which was very nice.

"Poor Service"

2
29/06/2016

It was our first time stayed with this hotel. My husband,me and my son needed to wait until 3:20pm in order to have our room. The attitude of the reception staff was not sincere at all. The size of the room was alright but the flow of water from the shower head was very slowly. The housekeeping staff only changed one toilet tissue roll for our 3 nights' stay. Apart from that the supply of bathing gel and shampoo were limited. They only supplied us each 2 little bottles of them at the first day of stay. The swimming pool is small and there was no bathing gel in the shower room and hair blowing needed a charge. As we had only brought with us a pound for the locker and got no money for the hair drying, therefore we felt quite embarrassed with wet hairs walking back to our room after swimming. The dinner was poor as the turkey and pork were too dry to eat but the restaurant staff were very nice and helpful which gave a great contrast to the hotel reception staff! We absolutely will not be a return customer of this brand hotel and will not recommend it to any of our relatives and friends.

"Very Poor Service"

2
26/06/2016

Agree with other reviewers - this is not for the business traveller. Rooms are very poor level - with care home type setting and furniture. WIFI provision only available if you take up a cloud registration via 0800 number.

"A good place to stay"

4
25/06/2016

For this stay it was better than average but maybe not 4/5 but I couldn't give it a 3 as we didn't use all the facilities (breakfast). The room was large and comfortable. The ensuite was clean. The tea and coffee in the room was appreciated and we enjoyed the steam room and pool. We will return if we are near by again.

"Third visit to this lovely hotel with excellent indoor pool"

4
22/06/2016

We visited Weymouth for a last minute overnight stay with my daughter & four year old grand daughter. Travelling by train from Bath for a treat we had riginally booked a family room in a b&b,however my daughter found a family room at this hotel.I have stayed there three times over a thirty year span & found it had not changed...However not such a bad thing.Yes,the hotel is a little tired & dated,however spotlessly clean with comfy beds etc.After spending a wonderful day in Weymouth & being sat on the beach at 7pm as it was great weather,we woke to dismal rain and this is where the hotel shines.We spent the morning in the heated indoor pool,splash pool,steam room & sauna and felt so relaxed.Again very clean & helpful staff.We will be back,

"Great start to our trip"

4
20/06/2016

We decided to stop off at Weymouth on route to Cornwall. What a great decision. The staff were welcoming, friendly and very helpful. We had two separate rooms - one being at the front of the property, the other overlooking a courtyard. Both rooms were clean, well equipped and quiet. The big surprise was the restaurant which served first class food in an amiable atmosphere with attentive staff. The evening meal we had was really well cooked and presented, whilst the breakfast was plentiful and appetising. If we had to stay in Weymouth again, this is the hotel we would choose. Location, atmosphere and very good value seems to come as standard.

"Good atmosphere"

4
18/06/2016

The hotel lives up to the Best Western standard, well presented, clean and with polite and courteous staff. There are lifts to the upper floors and you can get two people plus bags into the lift. The front car park is reasonably well sized but it can get full. The rear car park is very small and can be difficult to navigate if you have a larger sized car. Breakfasts were very good with a wide selection on offer. The chef was working behind the buffet refreshing fried eggs regularly. We were also pleasantly surprised to see fried bread on offer and Marmite for the toast. The staff did have a habit of bringing one medium sized pot of tea for two guests - not enough if you are big tea drinkers like us. Having said that, we were asked if we would like another pot most mornings. We ate in the restaurant in the evenings as well. There is a carvery on offer every night -note this is the only option on a Sunday - and a good range on offer from the a la carte menu. All the options we tried were well cooked and attractively presented. The room we had was well sized and looked over the back of the hotel. The only down side was the seagulls roosting on the roof of the college buildings located behind the hotel and the noise they made at sunrise! There aren't any rooms with a sea view in this hotel and to walk down to the sea front is a 10 minute walk. We would use this hotel again if we were in the area.

"Inconvenient convenience"

2
18/06/2016

We stayed at this hotel on business. We wanted an executive room but none were available. On checking in we were told that we had been upgraded to a family room. A double bed + single bed room. It was at the very back of the hotel on the 3rd floor overlooking a parking lot. It didn't seem like much of an upgrade. To be honest there aren't any views here - the hotel is on the main road heading toward the ocean front. The room was OK - very basic, furniture a tad shoddy (80's pine). The entire hotel is in need of an upgrade - it's pretty worn out. There is a nice garden area - but the restaurant and bar are like sealed units, no natural light - and basically, just grim. It's a pity they couldn't make more mileage out of the garden and have the restaurant or bar overlooking it; it would be much more pleasant. Our room had a good number of power outlets and the free wifi worked well. The first night our toilet showed signs of packing in - it was filling up very slowly - we reported then went out to work for the day and were gone for the entire day. We assumed it was fixed when we returned, but it soon became clear that it was still filling up slowly and now leaking from the cistern. No-one had taken the trouble to follow-up with us to check that the repair had been done and that we were happy with it - we probably should have contacted them but we were in Weymouth on business so out all day with meetings away from the hotel in the evenings (so we typically did not use the toilet until bedtime), they definitely should have followed up with us anyhow. On the final night of our stay the toilet packed up completely at about 10.30pm - too late to get anything done; a total pain in the neck to have to deal with. We were not impressed and very unhappy with the whole debacle. On check-out we were give a £40 rebate but sincerely it wasn't enough for the inconvenience and lack of customer care and follow up. Breakfast was a buffet - I asked if I could have an omelet and was told no, then one showed up (!) - unfortunately it was undercooked with raw egg inside. The breakfast room didn't appear to be a great place to work - the lack of sunlight in the dining room and bar is pretty oppressive, it just made for a grim start to the day - which we skipped entirely on our final day (we paid for it in advance and didn't receive a refund on this). To be honest, we hardly encountered any of the staff - our room was at the back of the hotel, we parked our car there, leaving and retuning by that entrance every day -so essentially the only time the hotel had to show us good customer service was at breakfast (unsmiling and slow) and around the matter of the toilet - which was characterized by a failure to fix and no follow-up. Weymouth is a lovely place - this hotel is just very tired and not a good-flag bearer for the Best Western brand.

"Hotel was good but room could have been better."

3
17/06/2016

I was using this hotel whilst working nearby. The first thing to say is that this is not a business hotel. There was not really a work area in the room. What I suppose would be classed as the desk is really a small dressing table so working in the room was a challenge. The hotel is very clean and in good condition, There is free parking and the food was really good but it was clear to me that the hotel targets the holiday trade as opposed to the business trade, and it does it very well. For the holiday maker it would be an ideal holiday base. Unfortunately my room looked out on to the kitchen extractor fan. Thankfully the fan was turned up at about 9pm at night but was back on again at about 6.30 in the mirror. My room was really hot and the provided fans were really noisy so I had to sleep with the window open so I got a sort of alarm call every morning when the fans were on. I would try to avoid returning on business but would give it some serious thought if I wanted to holiday in the area.

"Flying visit"

4
17/06/2016

A stopover hotel for us as we were visiting family in Weymouth. I was surprised how big the hotel was? Our room was in the third floor and its was a little walk to the lift from reception. However as with most best westerns the staff are extremely helpful and offered assistance with our cases if required. The rooms clean, an Attractive pool ( didn't have a chance to use) but the decor could do with an update. Will certainly return again.

"Easter break"

4
14/06/2016

The hotel was lovely and clean and it was away from the hustle of the beach about a 5 min drive. The food was lovely and staff very helpful. Only thing was there was no lift to the second floor and my husband has trouble with the stairs, if you find stairs hard going ask for a ground floor room. I would def stay here again. Loved the indoor swimming pool.

"Very helpful staff"

4
14/06/2016

Due to an injury picked up the day of arrival I had to be helped with arrival, bags etc. The staff were very accommodating and quickly changed my room and fetched bags etc. The room was fine spacious and clean. Didn't get chance to use the leisure suite and despite the function room being used as a blood donor clinic there was sufficient car parking. Overall a good hotel for the price

"Portrait of a good hotel"

5
13/06/2016

Writing on behalf of a family group sharing two rooms that stayed at the Rembrandt last weekend. Both rooms were clean, comfortable and well appointed. The indoor heated pool was a bonus for the kids, who were able to spend hours exhausting themselves! There was the standard English breakfast which made the perfect start to the day, and for those driving there is able parking both at the front and rear of the hotel. We found the staff throughout the hotel to be friendly and eager to please. For those on foot or wanting to leave their car at the hotel then the seafront is a mere 10 minute walk way.

"Does what it says on the tin.. but"

3
09/06/2016

This hotel delivers everything it promises . Shame the decor is tired. Room was spacious but (my pet hates) skirting boards had not been cleaned or dusted for weeks and light switches were grubby. Such small things but shows lack of pride in hotel. Woken daily by loud noises (recycling, laundry trollies?) around 6.30 am. OK for business travellers but not holidays. Breakfast average. Staff polite but seemed bored. Spa nice to use. Needs injection of imagination,enthusiasm and cash.

"Needs updating but can't fault the staff"

4
06/06/2016

This hotel is in a good location, close to town and near to bus stops with free parking. The place was clean and tidy but felt a little tired - the decoration and furniture just felt rather out of date and there were no fridges in the rooms. The bar and restaurant area did not have much atmosphere and the restaurant felt very much like a breakfast room, not a dining room. Dimming the lights and having a few pieces of darker furniture would have made a big difference. However, the food was excellent and reasonably priced. The breakfast which was included with our room was also excellent with a wide choice. We were somewhat disappointed that there was no lift to our room as we were travelling with my elderly great grandmother who found it very difficult to go up the stairs. However, the staff were very accommodating and helped to carry her cases up. The staff in general were excellent, very polite and went out of their way to be helpful. For example, when we went down to dinner and wanted to sit at a particular table which had not been set for dinner, they set it for us with no quibble at all.

"Fantatic staff and food."

4
06/06/2016

4 generations of our family stayed, ranging from 25 - 91 years old! The hotel was a little dated, no fridges in the room, only one key (there were 3 people in our room) and unfortunately no lift to some rooms, meaning my 91 year old grandmother had to scale 19 stairs to her room, luckily she can, had she been less able the I am not sure what would have happened! Our triple room was a good size for 3 adults with comfy beds. The staff were amazing, every single staff member we spoke to was friendly, helpful and accommodating; from the room maid who took us all the way to the pool and didn't just vaguely point, to the restaurant who made sure we had a round table for dinner and breakfast! We ate in the hotel both evenings and the food was very good quality and good sized portions. Breakfast was also very good, a good selection of good quality food and the option to order poached eggs, smoked haddock or kippers was great. Service was sometimes a little slow, but always friendly and nothing was too much trouble. We chose the hotel as it has a bus stop right outside, meaning those who couldn't walk could get an easy ride to the town centre, for the others it was a pleasant 15 -20 minute walk to the centre, 10 minutes to the sea. It also has a good size car park, so we didn't need to worry about that. The pool was nice, it's a family hotel, so quite a lot of children, but it was quieter in the evening. There is also a nice, sheltered garden with seating.

"Swim and Lunch"

4
04/06/2016

We spent a very enjoyable couple of hours here, using the Rembrandt's excellent 'swim and lunch' offer for £10. Full use of pool, sauna, steam room...etc plus lunch is a good deal. Staff were friendly, the facilities were clean and the lunch was good. I cannot comment on rooms, as we did not stay overnight.

"Adequate. Just. "

3
02/06/2016

Stayed here on a business trip. As others have said it is way past time for a refurbishment. The room was found at the top of a narrow stairs in what seemed to me like a maze. The room was small. The bathroom was tiny. It was clean and warm. The bar was devoid of atmosphere. Breakfast was ok. The staff were friendly. Er. That's it.

"Great place to stay"

4
02/06/2016

Ideal location - near the beach and town centre in Weymouth. Clean hotel and rooms. As a family of 5 we were well accommodated, room could possibly have been a bit bigger however. Leisure facilities are very good and children were welcome everywhere in the hotel.

"Over priced and grubby in places"

3
02/06/2016

I was in need of two night accommodation over the bank holiday weekend due to a business need. The room, a twin, was booked for me at a cost of £100 for the first night and £130 for the second, this was room only. The room was clean as was the bathroom but it was only clean where you could readily see. There was a clear dust line around and underneath furniture where the vacuum could not go. There were countless dirty marks on the walls, some looked like blood though hopefully were spatters of red wine. With a damp tissue these were easily removable, I tried one! Also the room seemed to suffer from some damp patches above the entrance door which seemed a strange area. Had this not been an urgent need for a room I would not have entertained paying what my company ultimately did for such a shabby experience. Whilst there were other facilities available, such as the pool and gym (I think) I was not able to make use of them and so probably lost out on that part. Sorry Best Western, you need to do better

"Good little find. "

5
31/05/2016

My partner and I have just returned from a long weekend break here and both have to praise to the hotel, the staff and the location. The staff were always helpful, happy and smiling, the food at breakfast was of a high standard and had a variety of choices so everyone was happy and the location of this hotel meant it's far enough away to be quiet but close enough to the beach that you can wander to it with a 5-10 minute stroll. Our room was spacious, clean and generally pretty quiet, beds comfy etc etc. The only bad point about our room was that we overlooked the roof and aircon units so didn't have any kind of a view! We used the swimming pool and jacuzzi one evening and it was an added bonus for our hotel to have this!! Finished off our day nicely after spending it on the beach in the sunshine the pool was very refreshing!! The bar was welcoming, quiet and had plenty of tables and a garden however service was a little slow even when they weren't busy. The night we arrived there was a wedding reception going on in one of the main halls, we were not informed of this and our room was almost directly above it meaning until about 1am we had music and bass echoing through our room. After this night though the hotel was extremely quiet especially at night and overall we will definitely be booking the Rembrandt when we return to Weymouth.

"great long weekend break"

5
30/05/2016

my family and i was made to feel very welcome by reception and les the porter manager then there was the resturant paco the manager and fernando where great the food as always is lovely the rooms are spot on and the swimming a big bonus once again a big thanks to all the staff love the cardy family

"Nice hotel, good location, nice garden area."

5
30/05/2016

Just got back from a 2 night stay at this hotel. Good experience overall, rooms are clean, beds are good and comfortable. Bathroom is a good Size. We asked for a bath in the room and the hotel were more than happy to change our room to accommodate that. Choice of tea and coffee in the rooms and plenty of it. Only down fall of the room being no air con or a fan. Bank holiday weekend was a hot one, as our room sat directly in the sun, our room was extremely warm and made the first evening a little unpleasant. Couldn't open the window due to the noise from wedding guests outside the window underneath going out for a cigarette, slightly merry and loud. We ate in the hotel restaurant for evening meal and breakfast, food was lovely. Accommodated my partners request to decorate the table for my birthday. Service in restaurant always to a high standard. Garden area to the rear of the hotel is lovely and peaceful and it has a good size pool too. Overall a good experience, would definitely stay here again.

"Stayed loads of times!"

5
29/05/2016

We choose to take our family holidays here as its close to the local hospital (we have a severely disabled child who often needs hospital care). We have had six summers here on the trot! Family rooms are a good size. Meals are delicious. There's lots of choice at breakfast and the evening carvery. We like the pool as it has a shallow part which suits our disabled son. The small beer garden is a sun trap. The staff are friendly and they always acknowledge our son, and chat to him which means so much to him. They also display art by local artists and we've bought a couple of nice pieces to remind us of our holiday. We will continue to use this hotel as its only a few minutes walk from the beach and suits us just fine!

"Short break with elderly parents with limited mobility."

5
29/05/2016

This has to be one of the best if not the best of hotels in Weymouth. Our experience was that the staff were friendly, all of the public areas in the hotel and rooms very clean and the swimming pool gym and spa - a delightful bonus for this grade of hotel. There is also a small lawned garden with tables and chairs off the bar and health spa are which is a sheltered quiet and sunny area again accessible through the dining room to wheelchairs. In the dining room the buffet breakfast and evening dining options of carvery or varied dinner menu were very good. The service was very attentive. This is one of the few hotels in Weymouth which I would regard is fully accessible for wheelchairs and the staff there, from the booking enquiry to everyone we encountered on our stay at reception the dining room and leisure staff all extremely helpful and friendly. The disability rooms were already fully booked when we enquires about vacancies but they suggested a family room for us. This had lift access and the room was spacious enough to be able to accommodate a wheel chair and mobility scooter. The bathroom obviously wasn't modified but that was not an issue for us. Free wifi in the room was also a welcomed surprise. There was plenty of car-parking on site, which for Weymouth hotels is rare. The hotel was half a mile walk from the clock tower on the promenade and as not in a central town location was quiet but still not that far from everything in the town. Will definitely return to this hotel.

"Short break in Weymouth"

5
27/05/2016

Short 3 night stay; hotel clean and staff very helpful. Selection and quality of food was excellent, the bar menu choice being especially good. Room kept clean and the facilities all worked, our room overlooked the rear garden and side of the swimming pool so no traffic noise but pool air conditioner was a bit noisy if you had the window open; no real problem for us.

"Comfortable, clean and close to sea."

4
26/05/2016

Always find BW hotels are comfortable and clean and this was no exception. Ten minute walk to promenade and although on a main road, was quiet apart from other guests in room above. Ground floor room had very little daylight as overlooked corridor and outside passageway and bathroom would have been difficult for a large person to move around in, but double rooms have more space. Food very good and staff attentive. Note that dogs not allowed to stay in hotel or car. Ideal for conferences and business use, Excellent Leisure centre with pool for children also.

"Brilliant"

5
24/05/2016

Stayed for two nights with my family ,the staff were fantastic,the room was clean ,great value for money ,the pool was fun for the children ,overall I recommend this hotel I will certainly be going back !!

"It could be better for the price!"

3
19/05/2016

We stayed at the hotel this May and to be fair there is positive and negative feedback. On the positives, the staff were all very friendly throughout the hotel. The restaurant for both breakfast and dinner was very nice, the pool was welcoming, the beds new and comfortable and lots of places in easy reach. On the negatives, we felt the hotel was starting to look very dated and whilst there is evidence that they are refurbishing it, there is rather a lot to do. For example, the doors to the bedrooms are a Yale lock and with a crime prevention background we weren't happy leaving our valuables in the room as there is no safe and locks like that can be easily 'slipped'. On arrival we were placed in a family room which had a partial redecoration. Unfortunately after one night the smell of 'new' carpet (like a glue smell) got too much, even with the windows open all night that we asked to move. Personality I don't feel guests should be put in a room with that smell as it's unhealthy, especially when they knew we had a 4 year old and an under 1 year old with us. The next room was had an unpleasant smell like stale sweat, the shower wasn't great and it took all your effort to change the water from bath to shower but we didn't want to move again as we were away for our daughters birthday and wanted to just enjoy that. The daily room clean was limited, effectively beds made and new refreshments but that's it. The sand from a bath after the beach was left there (which I didn't realise was in there upon emptying as would have rinsed myself) and the plastic cups not replaced or washed up. We'd expect a little more for £100+ per night. The restaurant doesn't open until 6.30pm, so if you have little ones, dinner needs to be either in the bar with a good but certainly more limited menu or elsewhere. The rooms that looked out on the back car park were subjected to noise as the windows were inadequate to keep out noise of people talking and staff wheeling trollies and general noise of cars coming and going. We have stayed in hotels of similar star and we feel for the cost we could do better elsewhere predominately because of the accommodation. We stayed in a Best Western 4 star in Bournemouth a few weeks earlier and you easily saw the difference between that and this 3 star.

"Convenient one night stay "

3
18/05/2016

We stayed overnight when visiting relations. The hotel has standard facilities you would expect but looks a little tired. Some of the decor in the public areas is a bit reminiscent of the 80s and the dining room has fairly basic decor. There are no lifts so be prepared for steep stairs if you are on the upper floors. One of the rooms we had on the front was large and airy but the other on the back was dark and small. Although on a main road it is a quiet location and convenient for nearby attractions.

"Wedding Anniversary "

5
17/05/2016

Good room nice and quiet with a comfortable bed, breakfast was well presented. Good Pool and steam room staff were very polite and very happy we enjoyed our stay and will return. Check in was easy and so was the check out parking was free and plentiful.

"Great find"

4
16/05/2016

Great location, plenty of car parking and welcoming staff in reception and the bar. We'd arrived late but the children (4 and 6) needed to eat before bed, food came out quickly and was hot and tasty. The family room we booked was huge and spotlessly clean, although a little bit tired and could do with a refurb. We had a great stay and would happily return.

"A typical seaside hotel"

3
16/05/2016

We stayed for 1 night on a business trip. The staff our lovely and really helpful the hotel itself is a little dated. For me is was a bit going back in time to when I was a kid and mum and dad took me to the seaside on holiday. It needs updating the beds are old and the pillows like concrete with old and dated pine furniture.

"Hotel Rembradt Weymouth"

5
15/05/2016

Lovely hotel with just a five minute walk to the sea front. Food was good and lots of it. Great hotel would go back again if staying in Weymouth. Close to lots of other restaurants a fantastic place to stay.

"Rembrant excellant"

5
10/05/2016

Excelant stay great location 5 mins from beach and 10mins from shops & harbour. King size bed very comfortable the large spacious room was tastefully decorated, it had no air con so had the window open & traffic disturbed my partner early in the morning so would ask for a rear facing next time. the leisure facility were a great bonus for the price of hotel Sunday lunch carvery very tasty my partner had meat & I had fish the selection of veg was plentiful

"Family weekend break"

5
10/05/2016

There were 4 adults and 3 children accommodated in 2 rooms. Our granddaughters 2 aged 8 and one aged 10 wanted to experience a hotel with a pool, white towels - there were plenty of these, and unlimited breakfast! I believe that all expectations were met. The staff were very friendly and helpful. Couldn't ask for more especially as the price was very reasonable and additional meals, drinks etc were not at rip off prices. Would do it again.

"Good hotel"

4
09/05/2016

Very good hotel for one rated at 3 stars. Have stayed at 4-star rated hotels which were nowhere near as good as this. Good choices at breakfast and an excellent carvery although my wife felt the food could have been hotter. Hotel is well placed being a10 minute walk from the sea front and little over 20 to 25 minutes to the town. Plenty of buses to and from the town pass the hotel if you don't want (or are unable) to walk. We were in a newer extension of the hotel and the room was fine. Can't speak for other rooms of course.

"Nice hotel, dated"

3
07/05/2016

Nice hotel, does the job but is a bit dated. Decent sized double room, not massive, and the pool looked nice but we didn't get a chance to try. Very helpful staff and in a great location. :) we booked through booking.com which was very easy and you could have the app on your phone!

"Pleasant"

3
07/05/2016

Perfectly nice, complimentary tea and coffee and shower stuff was nice. Room was smaller than expected but lovely nonetheless. Nice change from the chain hotels and would definitely come back again. Sadly didn't get to try the pool etc but it did look lovely.

"Excellent Hotel excellent location "

5
02/05/2016

We stayed at this hotel over a bank holiday weekend. We arrived on the Friday to a very warm welcome the carpark is very big so thats a bonus. 1st impressions are very good. The reception is very clean and tidy. We were early so our rooms weren't ready but we could use the facilities. The bar is next to the pool and has a lovely garden aswell, pity the weather wasn't better or we'd have sat in the garden. Yet again everywhere is very clean. We went to our rooms once they were ready and the cleanliness once again could be better. The room was large and so was the bathroom. The only minus was the shower that whilst being used tended to go hot and cold. This is only a small gripe though. We were at the back of the hotel and it was very quite. Beds were comfortable. Breakfast was a buffet style and the choice was vast. The cooked breakfast was delicious and set us up for the day ahead. We had the carvery in the evening and this also was very delicious. All the staff were polite and very helpful. I will be using this hotel again as the location is excellent for getting out and about.

"24 hrs and pleasent"

3
29/04/2016

Does what it says on the can. Bed was comfortable, the room was clean and the food ok. Feels a little like a maze. Staff were very polite and helpful. Could do with a refit, but for the price I paid I can't complain. Access to waterfront was good.

"Family weekend away"

5
26/04/2016

Very impressed with this hotel, plenty of parking and was able to leave the car as arrived early for check in and walked down to the seafront in approx 10 minutes. Had dinner, bed and breakfast. Very accommodating for children. Pool was very accessible if not a big small for such a large hotel.

"The quietest hotel I've ever stayed in"

4
25/04/2016

I couldn't tell you how many hotels I've ever stayed in but I can tell you it's a lot. I can also say that this is the quietest one I have ever stayed in...ever! I stayed here with friends and it seems they all got the upgraded rooms whilst we had to stick with our original booking but hey, we're not complaining as our room was more than adequate for the two of us. It was clean and tidy and had everything we needed. We used the pool and spa and found this to be a real joy after a long day of hiking over hills and beaches. It got a little bit crowded but nothing that spoilt our time in it. Breakfast was excellent and as vegans, finding a hotel that supplied soya milk was a bit of a godsend. Lots of choice of both hot and cold food and everyone catered for really well. Would I recommend this hotel to others? Absolutely. Would I stay again? Definately.

"Wife's birthday"

4
21/04/2016

Extent hotel one of the best I have to ,the room was of high standard , as was. Food, the staff was brillIat. We will go back in 2016 again staying in Weymouth there is so much with the theatre is good as is Weymouth

"Central and lots of facilities"

4
20/04/2016

The hotel is quite central weymouth, but it's pretty quiet area, residential. They have a car park so really useful if you are travelling. They have their own restaurant and a leisure club you can access for free with sauna, steam room and swimming pool. The room was large and quite nice. Our room was on the last floor with steep stairs but they offer porterage if you need it. Free wifi. Nice place to stay to visit Weymouth or Jurassic Coast.

"Good Hotel"

4
19/04/2016

The bedroom looked in need of decorating although it was clean and comfortable, all the staff were friendly and helpful. Perfect location only a short walk to town centre and beach. Our room was at back of the hotel which was very quiet.

"Rooms need up dating."

3
16/04/2016

Stayed here for 3 nights. Rooms never look the same as on the web site, could do with some attention. Breakfast was very good, bar snacks were good too, can't comment on restaurant as never had evening meal always went out. Bar staff were always cheerful, had a Mojito one night and wish I hadn't bothered it didn't taste any thing like it and NO MINT, come on if you are going to make cocktails do it right.

"Rembrandt stay"

4
15/04/2016

A good hotel, with a good swiiming pool. Excellent choice at breakfast and very good portions at lunch in the bar/lounge. Our room was larger than many that you are offered in other hotels. Everything very clean too

"Good Hotel"

4
12/04/2016

We stayed here for four nights recently, using Weymouth as our base for exploring the Jurassic Coast. The hotel is located on the way into Weymouth from the north, and is just a mile from the town centre, which has lots of pubs and restaurants. The hotel is a fairly typical seaside hotel, and has a welcoming atmosphere. It has plenty parking, a decent bar and restaurant and an indoor swimming pool. Our room was a good size and very comfortable, with all the expected amenities, including hair dryer and tea/coffee tray. The staff were all very friendly and service was efficient. The breakfast buffet was good, and the dinner we had was also very good. The only concern was that the free wi-fi was a little intermittent. We'd definitely stay here again.

"Investment Required"

3
12/04/2016

Nice hotel just on the edge of town. Really really needs a makeover rapidly. Room pretty clean apart from carpet looking tired as too the decor. Restaurant, bar and reception area needs to be taken out of the 80's era. Staff pleasant. Only used bar, so can't comment on food, but the smell lingering from the carvery was over cooked cabbage. Not nice

"Good hotel, with good facilities"

4
10/04/2016

This is a good hotel, the staff were really friendly. There is a pool and gym with sauna and steam room, used these on 2 days and was impressed with all the facilities, towels are provided. The room was clean and furniture was good, floorboards creaked a bit. One of my gripes is that most hotels have towels the size of hankies, but this hotel has proper bath towels. Breakfast was buffet style and good quality plenty of selection.

"A little dated, and could improve on reception management"

3
08/04/2016

The hotel was nice and clean. Staff were friendly, esp restaurant and cooking staff. Rooms were a little dated, with no lock on the bathroom door and the tv volume doing the opposite to the keys on the remote. Despite booking room with an infant, no cot was provided, but once we called down to reception one was provided quickly. Sometimes incurred a wait at an empty reception whilst waiting to collect keys (after each time you leave the hotel). Pool area nice and spa facilities ok.

"Comfortable beds, clean, and the breakfast buffet is great"

4
05/04/2016

Quite close to the sea-front. The pool makes it a magnet for families with kids. The staff are helpful and friendly and the food was good (we ate only one night and sampled the carvery and from the ala-carte menu). Decoratively its trapped in an eighties time warp but everything worked and the bathrooms and bedrooms were clean. The restaurant has the atmosphere of an airport departure lounge, but otherwise no complaints.

"Tired Hotel in Need of a Shakeup"

2
04/04/2016

I spent a weekend at this hotel with my wife and grown-up son, renting a triple room for 2 nights. The hotel is over-trumpeted. Appearances are deceptive. We did get one of the “free parking” spaces on arrival, but thereafter only ever managed to get a dark corner in the potholed “rear car park”. The smart façade of this hotel building hides a tired establishment that has not yet entered this century. At reception I was surprised to be handed a single old-fashioned key instead of 3 electronic access cards. I was also surprised to be told breakfast would not be available until 7.30am when I said we wanted to have it at 7am so we could be at Claypigeon Raceway 17 miles away by 8. A receptionist told me I should fill in an application form in our room for an early breakfast and state on it what we wanted to eat but only a cold continental breakfast would be available for 7am, hot food was not available until 7.30. When we got into our room we found no such form, so I went back to reception, and another receptionist simply noted my need for an “early” breakfast and said I didn't need to say in advance what we wanted. But she made it sound like I was ordering room service and would have to pay for it. So I pointed out I had already paid for breakfast for 3 people when I paid for the room and I should not be made to pay again. (Yes, this is getting really tiring already.) And now, there is no lift, so we had to walk upstairs with our luggage. Although the lobby area and one or two other areas on the ground floor are reasonable cheerful, we need to go back to the notion of façade and deceptive, appearances, let's go upstairs. The rabbits' warren interior of shabby upstairs corridors gives the impression that a higgledy-piggledy jumble of buildings have been thrown together in a muddle and strung together with Selotape, or not. Through the shabby wobbly wood and glass doors on the corridors between each piece of the jumble, we got to our shabby room door with its shabby old lock. The room was tired and tackily furnished with what appeared to be cheap flat-pack wooden beds and chests with ill-fitting drawers, worse than IKEA. Argos perhaps? We searched high and low for the hair dryer and eventually found it in the drawer that had no knob handle. There was a good kettle and sachets of Nescafe and tea and some nice biscuits, but there was no fridge – a bit odd for a summer resort. The view from the windows was a jagged muddle of ugly rooftops with no open view, and a bunch of seagulls squabbling with each other outside our windows. The bathroom was primitive. No real mixer taps on bath or washbasin. A shower tap that jammed, and when the shower worked it had no pressure. You had to shower standing in a bathtub with no splash curtain and no rubber safety mat to prevent slipping. There was no toilet brush to clean the lavatory. The toilet seat refused to stay up when lifted. The extractor fan was almost dead - it didn't extract – maybe they bought it at Wilko. The beds were moderately comfortable but the so-called double could barely hold a couple – even though we are slim – and the single was flimsy. The “free wifi” didn't work. When we came back to the room in the evening after a full day out, we found our dirty towels left in the same pile we had left them in the morning, not even tidied, never mind changed. The saving grace was when we arrived in the empty dining room for early breakfast. At 7.10 am the hot food had already been laid out on the buffet, so we did have an early hot breakfast, underling the incompetence and misleading information of the receptionists the evening before. It was a good range of English cooked breakfast, plus cereals and fruits. At least that small moment made us happy, even if the rest of the experience failed to. I think that underlying it all is an attitude problem among key staff, and a failure to keep up with the times. For the rates paid at this hotel you should get better than this

"Great place "

4
03/04/2016

The hotel was just the job for a family break in Weymouth. Great facilities, particularly the pool, sauna, steam & gym. The rooms were very clean & a good size. Bar area ok Breakfast was very good. An easy walk into Weymouth or down to Lodmoor park.

"Average hotel "

3
27/03/2016

Nice hotel, friendly staff, room was adequate Bed was comfortable but pillow were terrible, shower was lacking any power, was quite a disappointment, good selection of tea/coffee/ biscuits in room. Nice bar area, Overall ok hotel. About 10 minute walk to see front. But further to centre of town, we never walked it about 6 minutes in car.

"A Family Birthday"

4
24/03/2016

A nice relaxing weekend with the family celebrating a significant birthday. Nice friendly and helpful staff. The meals we had were excellent and promptly served - had both restaurant dining and bar snacks. We had the exec room, not the best view but a great room with a wonderful bath. An excellent location, only a few minutes walk from the front. An adequate finess centre and pool, may be a bit small for some but more than adequate for us.

"Very average"

3
20/03/2016

We stayed one night at this hotel. We paid for an executive room but apart from it being a fairly large room not sure what made it executive accomodation. The room was clean. The wifi was poor, it kept dropping out. There was a used towel on the back of the bathroom door! I did mention this on checking out and the poor wifi and the receptionist did apologise. Having said all this if all you are looking for is somewhere to sleep for a night this place is adequate.

"A good place to stay"

4
20/03/2016

The hotel is on a busy road, but we had a room at the back overlooking the garden. It was quite and relaxing. The room was clean and supplied everything we needed. Staff were friendly and helpful. Breakfast was good. We don't usually like buffet-style food as things often become over-cooked under the lights, but this was not the case here. The dinner menu was not terribly inspiring so we went for the carvery and couldn't fault it. The hotel is situated in walking distance to the seafront and town centre. So no need to take the car. Would happily stay here again if in the area.

"Meals amazing"

4
15/03/2016

Rooms were clean and comfortable although overpriced for the standard of finish, a little more ATD needed! Saying that, we've stayed several times and the food is excellent and staff are attentive and supportive.

"Functional but tired"

4
15/03/2016

Stayed here as a group on a business trip. Friendly staff and well located for Weymouth with Dorchester about 25 minutes away. My room had an extra single bed as well as double so was a good size. I'd requested a quiet room and although there was no passing traffic or adjacent lift (hotel doesn't seem to have a lift!) there were A/C fans outside that started up early in the morning. Overall this was probably a bit above average but less than very good. I had no time to use the pool or gym as it opened at 7.00, same as breakfast. Breakfast was usual buffet and evening dining was a carvery with some other options that changed each night.

"very pleasant"

4
15/03/2016

the hotel itself ,is very clean tidy,i had a single room,once again clean .....,tea ..coffee and biscuits provided....nice clean white towells,with free soap shower gel in those little bottles........bathroom overall no complaints on that ...and indeed the room it self was ok .......the only trouble i think with the hotel the rooms could be given a lick of paint.....and perhaps more modern furniture....but as i have said what is there is clean and tidy..............food.....breakfast really good, first class...i was there with a group and we had a set meal in one of the conference rooms,could not fault it ....waiters were quick and smiling....i would eat there again no proplem........staff....all the staff i met were very friendly,helpful.and smiling......for the weekend i stayed ...a big well done,and i would stay again ....

"Very good indeed"

5
13/03/2016

We have just stayed here for a weekend and have really been very impressed with the efficiency, friendliness and helpful nature of the staff. Similarly with the facilities on offer with plentiful car parking even though the hotel was clearly very busy and a leisure centre and pool as well. Our room was very nicely furnished and of a good size with a comfortable king size bed. Breakfast is excellent with a wide range of offerings - notable for the very high quality of the eggs, bacon and sausage - all nicely presented and well cooked. I have only one small criticism in that in an area that has a number of excellent breweries, why is there not a proper real ale or ales on offer? Other than that, this hotel can be strongly recommended.

"You get what you pay for"

3
11/03/2016

I stayed here for a few nights recently on a business trip. The hotel is rather tired and really needs a complete refurb, but at around £74 a night, you can't really complain. The rooms are large and the beds comfy and most importantly, quiet. There's plenty of toiletries and the bathroom was clean. WIFI is very quick and has good coverage over the hotel. I didn't try the pool, but may give it a go on the next trip. The reception staff are very friendly and the breakfast choice was excellent and of good quality. I would stay again - just don't expect boutique style and quality.

"Well run and comfortable hotel."

4
09/03/2016

Very good value, nice staff, good food, hotel spotlessly clean. Decor a little dated, but that's a comment not a complaint. Would happily stay there again. Not sure I can make this report long-winded enough to reach 200 words, which is a silly requirement really. 200 words maximum might be a better idea. How are we doing? are we getting anywhere near the magic figure yet? If not I'll just keep rambling a bit longer. Presumably you'll get the general idea that we liked the hotel, the staff, the food and the service. And we would happily book to stay there again and recommend others. If we haven't reached 200 words yet, I'll just have to repeat what I've already said. Again and again.

"Excellent Quick Break"

4
07/03/2016

Good Bedrooms, Great Value, Spa & Sauna on site, would visit again. Did not use restaurant or bar so cannot comment on these facilities. Weymouth is a good spot to explore the Jurassic Coast, visited Portland Bill about a twenty minute drive away, lovely part of the country.

"Visiting Weymouth and surrounding area."

5
05/03/2016

Our room was lovely and clean, staff were amazing. We went there to celebrate my brother in laws 65th birthday, they dressed up our evening table and laid on a bottle of wine, all done at short notice, staffs were amazing and very helpful, would stay again, nothing was too much trouble.

"Quality 3 star Hotel"

4
01/03/2016

We stayed for a two night DBB break late February. We liked this well situated hotel - friendly efficient reception staff and a comfortable spotlessly clean double room, white linen and fluffy white towels. Full size bath with shower over and copious hot water was much appreciated. The breakfast buffet was really excellent offering a wide range of food and waiter service for toast and coffee. Dinner was good if you chose carefully from a la carte menu-otherwise the carvery choices were averagely enjoyable.The waiting staff were energetic attentive and friendly. The leisure and pool facilities were very good. Overall, this pleasant hotel offers excellent value for money and we would be very happy to return. .

"Mostly nice people in a rather tired hotel"

3
29/02/2016

Friendly staff in a rather tired hotel. Everything clean and working but needs a refit. Beds too hard. Breakfast and bar meals really very good. Overly officious member of leisure centre/swimming pool staff in contrast to the otherwise friendly helpful staff. Would stay again, but would probaly try elsewhere first. Good stand-by.

"One night stay"

5
29/02/2016

We had a good night at this hotel. Room décor could maybe do with updating. The staff were excellent, friendly and helpful. The breakfast was great, tasty and varied. We would return and would recommend.

"Great friendly hotel"

5
29/02/2016

Great two day stay despite having a rotten cold, room 293 light and spacious and breakfast extremely good, all the staff extremely friendly and good to see young British people enjoying work.This hotel goes the extra mile and does not cut corners.

"Relaxed and friendly"

5
29/02/2016

Spent one evening with family at Hotel Rembrandt on our travels. Hotel was chosen based on location and previous reviews. We were made to feel most welcome on arrival and our 4 year old son was given lots of attention from receptionist throughout our stay. Room on third floor at back of hotel was peaceful and very clean. Breakfast and service were excellent, so thank you to all staff for what was a very pleasant short stay.,

"Not the best-western experience"

3
26/02/2016

I cannot fault the staff at this hotel. From the moment we arrived, the staff were very professional and greeted me with a calm, happy and professional manner. Check-in was quick and easy and we were able to find our room in comfort, it was a beautiful space, which was clean and comfortable. We received a call from reception, just simply to check we were happy in our room and had everything we needed. I thought this was a nice courtesy call. We had a comfortable bed, and went out in the evening, leaving our keys are reception which was fine and worked very smoothly. Location was fine, a 20 minute walk along the seafront to shops and restaurants. However, we were rudely awoken at 5.30am by another guest in the hotel who was banging on our door, trying to turn the handle and forcefully enter. I was quite scared and did not answer. I called reception and reported this and was very happy to talk to the night porter who said he would investigate. I could hear that he came up right away, and then he called back a few minutes later to let me know that he had not seen anyone about - I was happy to have this call back and pleased it was followed up immediately although i was too scared to get back to sleep!! I feel the doors could be more secure with a card swipe, rather than a key lock. I would not want to stay here as a lone female again.

"Spa Neo beauty salon in the Rembrandt hotel"

5
25/02/2016

Visited the Spa Neo today at the hotel Rembrandt having booked in for a treatment,must say it was superb the settings are fab,the treatment was excellent...Cheryl the therapist was professional,friendly,polite and yes I did rebook a little luxury within the hotel worth a visit by anybody.

"Great one night business stop"

4
24/02/2016

I tell you something. This hotel is a little 'tired' yes, but the bed was really comfortable, the breakfast excellent and the staff superb! The entertainment from the couple in the room above (bedroom olympics) was a little bit unnecessary, but that aside, I recommend this place wholeheartedly ??

"Superb staff"

4
22/02/2016

Spent one night here and found the staff to be friendly, helpful and a real pleasure to be around. There was an initial mix up when we were sent to our hotel room only to find it had not yet been cleaned since the previous guests had checked out. But the problem was dealt with efficiently and with lots of profuse apologies. Another room was quickly found for us and this one was lovely and spotlessly clean! Food at lunch and breakfast was tasty and hot. Again restaurant staff were friendly and efficient. The pool and changing rooms will need a spruce up and refurbishment at some point, but my son loved it and we enjoyed our early morning swim. A lovely comfortable residents lounge was also a great bonus, but it is the hotel staff that made it such a great stay. Well done!

"Super hotel"

5
22/02/2016

Had yet another super stay at The Rembrant in Weymouth always receive a warm welcome Christina on reception always has time for a chat and makes time to say hello as do all the staff from starting your stay to leaving nothing is to much trouble for them.The rooms are always clean and plenty of tea,coffee,biscuits ,and toiletries every day ,how anyone can moan about the food I don't know what they must eat at home the breakfast has so much choice from fresh fruit,cereals,juice,pastries,full cooked breakfast,and much much more, we ate twice on a evening and enjoyed it both time yes it might be a little more expensive than other places but well worth the extra couple of pounds.the swimming pool is super kids loved it spa treatments available as well and gym.Will be visiting again very soon

"Nice location to the beachfront."

4
21/02/2016

We stayed here for two nights and the staff were helpful and knowledgeable. There was ample parking even though there was a wedding going on when we arrived. The room was the biggest let down, as the photos on the website are from the executive and bridal suite rooms. I didn't mind paying for an upgrade but these rooms are not available for families. I was shown an alternative but it was the same dull and dated décor as the one I was in. However, I did receive a voucher for a free bottle of wine which was a nice touch. The pool was a perfect size but water was a bit cold ideal for children to have some fun. Sauna and steam room were amazing. I treated myself to a Hot Lava Shell Massage, as I had not had one before and it was amazing and I would recommend Spa Neo. Breakfast was lovely and plenty to go around. A good location for the beach, aquarium and tower.

"the perfect hotel for kids"

5
21/02/2016

this hotel is a gem for young kids. This is our 3rd stay and my daughter already wants to go again. The staff go out of their way to make her feel comfortable and do all they can for us. The pool is perfect for little swimmers, the menu is great and they can serve dinner AND breakfast in your bedroom so that is the icing on the cake for my girl! can not recommend enough….oh and it's brilliant situated for the beach, sealife centre, everything. Thank you for another truly wonderful stay - we shall be back!

"Ideal location for Weymouth"

5
21/02/2016

The Hotel Rembrandt is ideally situated just outside Weymouth, with plenty of on-site free parking, which is a bonus. We recently stayed for two nights. On arrival, we were shown to a rather gloomy room with an outlook that included brick walls and a couple of large extractor fans. Despite assurances that the fans were turned off overnight, we were twitchy, having very recently had a hotel stay that was ruined by noise from similar external fans. The receptionist obligingly offered us an alternative room, that was blissfully silent and much brighter. There was no view as such, apart from looking out over the rooftops, but nonetheless it was perfectly pleasant. The hotel was full and it was half term week, but throughout our stay there was a pleasant buzz about the place and it was nice to see families enjoying themselves. There is no doubt that the swimming pool/spa area is a big draw for this hotel. We ate in the hotel both nights and they offer an excellent carvery, it is well-cooked and presented and it was so delicious that we opted for it twice. I had the turkey and the gammon and my husband the beef. The selection of vegetables was excellent too. Breakfast was superb – fresh fruit, cereals, toast, full English including fried bread and black pudding, jams, preserves, honey, croissants, pain au chocolat …. The list went on and on. Breakfast is charged at £10 per head and is really fantastic value because you really do not need lunch after the amount you can tuck away at breakfast time! Our room was clean and comfortable and the bed was also very comfortable. Tea/coffee/biscuits are available and these were replenished. The staff in the hotel were all pleasant, helpful and friendly. The hotel is slightly quirky as it was not purpose built so no two rooms are the same, we were told, and this gives it a touch of individuality. Local artwork (which is for sale) is displayed in the public areas and this makes it less bland, too. Best Western have certainly got it right with the Hotel Rembrandt and we would not hesitate to stay here again.

"Great staff"

4
20/02/2016

The staff at the Best Western Rembrandt Hotel Weymouth are very friendly and make your stay very enjoyable. Its a very easy and comfortable place to stay. Its also a great location very convenient for the town centre and seafront,

"2 day stay at Rembrandt hotel"

4
18/02/2016

Really good and relaxing stay - nice breakfast and really cheerful waiting staff - comfortable room, slept particularly well - good facilities - leisure facilities well utilised but sauna quite small and gym in need of a refresh

"Birthday treat"

5
17/02/2016

We stayed here for a surprise birthday treat from my wife on arrival we had a choice of rear or front car park we opted for the latter until we had checked in.. reception was light and airy and booking in only took a matter of minutes we duly paid and headed to our room on the first floor .. The room was spacious with a double and a single bed television kettle cups and tea/ coffee with complimentary cookies which where replenished on a daily basis . The view from the bedroom looked out upon the rear car park so we just fetched our car from the front to ease getting the case to our room luckily there's also a double door to the rear car park saves going through reception lol .. Breakfast I just cannot fault there is everything u would want from cereal fruit and porridge to a full English plenty off variety and loads off tea/ coffee fruit juice all on tap just what u need for a long winters walk along the beachfront which is just under 8 minutes walk , we didn't try anything from the evening menu as we ate out so all in all this hotel offers everything you need staff are all pleasant pool and gym was very inviting

"All in all a great weekend"

4
17/02/2016

We wanted to go away to celebrate our first Valentines Day as a married couple and chose this hotel in Weymouth. Overall we had a great weekend. Our room and the hotel were clean, the staff very friendly, helpful and professional and the breakfast in the morning was awesome - tonnes of choice and the hot food was all piping hot. Our only critisism is that the room we were put in (Room 229) was right opposite a door that lead guests to their rooms and the floorboards were really creaky outside our room. So everytime someone was either going back to their room or going away from it - we heard it. The walls are also quite thin so we could hear everything that was going on in the room next to ours. We didn't say anything to the staff as we didn't feel they would be able to do anything about it. The location of the room and fixing floor boards couldn't have been remedied quickly.

"Weekend stay"

4
15/02/2016

We arrived quite late on a Friday night and we were met by a lovely receptionist who dealt with booking us in efficiently, was very friendly and helpful. We had a ground floor room with plenty of space and a great bathroom with walk in shower. We had dinner in the restaurant, the carvery was a little overpriced we felt, but it was a nice enough meal. Breakfast was amazing! Everything you could think of and plenty of it, freshly cooked and good quality ingredients. We didn't use the swimming pool and spa facilities as we just didn't have time but it looked great. We were disappointed by the lack of atmosphere in the hotel bar and we felt ripped off when they charged us £3.50 for a large glass of lemonade! We left and called at a pub called The Park where we watched the rugby then later a live band. We would recommend this hotel and hope to return later in the year.

"Room 238"

2
14/02/2016

The Hotel has nice staff and the breakfast and leisure faculties are good. We booked into room 238 The shower was cold, there was nowhere in the bathroom to put any toiletries. The room was the size of a cupboard with no soundproofing! Not comfortable! Disappointed will not stay there again. Not up to Best Western standard.

"Very pleasant stay."

4
09/02/2016

The room was a nice size and the bathroom was well equipped with complimentary toiletries and the bed was comfortable.The breakfast was excellent with plenty of choice for everyone.The location was only a ten minute walk from the seafront.

"Relaxing stay"

4
09/02/2016

Love staying here it's so handy for the town and lovely walks on the door step . Cinema, lots of shops bars and plenty of good places to eat . Very quiet this time of year which I like . The hotel does have a really good restaurant which I would definitely recommend the staff are so helpful and friendly . Free parking, swimming pool ,stemroom and sauna would definitely stay here again

"Good all round"

4
07/02/2016

We stayed here for 2 nights. We found our room spotlessly clean and the king size bed was lovely. The staff were friendly and helpful staff. Free parking and a pool ... conveniently situated. We used The Park pub nearby which has live music most nights.

"Straightforward and efficient"

4
02/02/2016

Efficient and friendly service, well appointed, free parking (a bonus in Weymouth), and with a convenient restaurant and bar. The location might be a little too far from the more interesting bits of Weymoiuh, but within walking distance of Enzo's. Comfortable, good sized room, and if you peered into the distance from the third floor, the sea can just be glimpsed. I lked this hotel, and everyone was doing their best to make things comfortable for you.

"Clean with good facilities"

3
31/01/2016

Nice enough hotel, does need a bit of an update, quite tired looking in parts just as the hallways and stairs. but has a pool which is nice and parking as well as a nice restaurant. We were in a top flor room and the chair didn't fit in the dressing table, needed a slight revamp but can't complain with the price and it was clean so in all, pretty good.

"Clean and Comfortable"

4
29/01/2016

We stayed just one night whilst en route to Cornwall. The hotel was easy to find. The room was clean, comfortable and quiet. The swimming pool area was well maintained. The display of work by local artists in the public areas added a little extra something to the ambience.

"Outdated"

2
18/01/2016

Stayed there early part of January 2016 and was disappointed with the hotel. They've obviously spent money on reception, which looks nice but the rooms felt very outdated. Stayed at one of the "Executive Double Rooms" but there was nothing executive about it. The furniture looked and felt old. There is a large modern TV with Digital TV, however, limited number of channels are available. The shower has a curtain and if you're anything like me and don't like curtains, you will hate this as the curtain insists on clinging on to you. The narrowness of the shower isn't helped by the fact that there is a handle to help the elderly/disabled, which is understandable but gives you a lot less space in the shower. The washbasin area is quite small and not even any space to put your toiletries. No idea why UK hotels still insist on having a separate hot and cold taps still as it is very outdated and impractical. On the plus side: The bed was comfortable and big. Really nice breakfast with all the usual hot and cold stuff available. Summary: Friendly staff with good breakfast, comfortable bed but outdated furniture and a horrible clingy shower curtain in the bathroom with a very small washbasin.

"Comfortable"

4
18/01/2016

Just spent 2 nights here. Was allocated a triple room on the top floor, it was clean and comfortable. Shower was not so good, water pressure was weak and kept going hot and cold. Best part of the hotel was the pool and leisure facilities. All staff were friendly and helpful. Good location, only a short walk into town.

"Nice hotel"

4
14/01/2016

Nice welcome. The room was quite large enough, large bed and comfortable. That was clean and the night was very quiet, no noise. The bathroom was very clean. Just one remark, there is no hair dryer and for a woman that's really annoying. Breakfast is simple but correct. And the service is good.

"Another great stay"

5
12/01/2016

Have now stayed here twice and both times have been a great stay. Staff are always friendly and helpful, breakfast is buffet style with lots of options and well stocked. I booked a last minute deal and got a very good price of £50 less than the standard room rate. The room we were in was a little tired but for 1 night it was more than adequate, a bit small if staying for a longer period

"Work stay"

3
11/01/2016

I have always thought that this hotel chain was a good dependable choice. How wrong, booked through a large on site company. On arrival told no points awarded to my gold best western card because I did not book direct. Even extras did not count. On to the hotel, rooms very dated,very poor heating, hot water very bad. Asked reception to do something about shower, no good. Good points, restaurant staff very good, but menu limited, I will not be staying in a best western,unless they review there polices, they will lose a lot of coustom!

"Overnight stay"

3
09/01/2016

Very disappointing room. Despite going for an up-grade we found ourselves in a ground floor room with a dual aspect ... onto brick walls! No outlook whatsoever and a dull, gloomy room. The bathroom was a wet room - suitable for wheelchairs and well fitted. Everything was clean but furniture basic ... more in keeping with a 1980's hotel. Food was good - no complaints but little atmosphere.

"Christmas at the Rembrandt"

5
09/01/2016

My husband and I spent four days at the Rembrandt with my down syndrome brother over Christmas . The staff were all very helpful and frendley 'the food was fantastic plenty of it . And the hotel was very clean as was are room ,lots of staff and managers on over this holiday period , excellent all round ,we be booking for the summer as there was lots to do x happy new year to the Rembrandt x

"New years eve package"

5
03/01/2016

This is the second time we've stayed at the Rembrandt to celebrate New Year. Again it was fantastic! The room was spotless, the staff were friendly, the food amazing and the friends we brought with us this year thought so too. The gala dinner was superbly delicious and the band and disco made the evening go with a swing. A great time was had by all. We'll definitely be back.

"Not the usual Best Western standard"

2
02/01/2016

We regularly stay at Best Western hotels because you can normally guarantee a good level of room, restaurant and service. This one let us down. The room itself was fine (it was a superior room) - but it was extremely cold. After much research we found that the radiators had been turned off; not sure if this is standard practice, if it is......Then there was the shower - such a pathetic dribble of water that changed temperature dramatically on a regular basis; not at all pleasant (water pressure problems?). There is also a leisure centre in the hotel, with quite a pleasant swimming pool - but this means that the bar area is FULL of people. Then there was the service - when we asked why the room was so called we were told - as if we were idiots - that of course the radiators had to be turned on. Really. We won't be returning.

"Enjoyable stay"

5
31/12/2015

The service at reception on arrival and leaving was top quality.The hotel room (single) was clean & very well kept with excellent on suite facilities and a well proportioned room with plenty of space and a comfortable bed.The cleanliness of the hotel in all areas was a credit to all staff.The bar was very good with food available to order as well as a regular Carvery for those that wanted something different,Breakfasts were outstanding It also has a lovely residents lounge.This Best Western Hotel Rembrant is the place to stay if you are visiting Weymouth.

"Great location, staff and facilities"

5
30/12/2015

One of the best places I have stayed in an excellent location. Staff and leisure facilities were great, the menu looked good value. The beds were comfortable and room size really good. The leisure and fitness facilities were really good & spotlessly clean. There was parking. Being very picky, because there was nothing to complain about, and I would stay again, the bath could be doing with being full sized. I would have liked a couple of hooks on a wall for coats and a couple of lights were out.

"Christmas 2015"

3
28/12/2015

Staff were amazing. Happy,welcoming and helpful. Room a little dated but very clean and comfortable. Bar food excellent. Christmas lunch overpriced and mediocre .having to queue for 10 minutes not ideal.

"Good facilities"

4
24/12/2015

The staff are very friendly and helpful and the room was very clean and a nice size the bed was comftable and it was nice to have a bath even if it was a small one. The facilities were realy good as there is a well equipped gym, steam room, sauna, jacuzzi and swimming pool that are free to use for hotel guests. You can catch a number 2 or number 10 buss into the town from right out side the hotel and if you miss the last buss its only a 20 min walk back, we will probably go back to this hotel.

"Xmas works do "

5
21/12/2015

Well the Rembrandt didn't disappoint again this year, went to one of their themed nights ( winter wonderland ) the food and service was excellent again and the disco was good too and they had a roulette area , which was fun, well worth the money, but book early as they do get busy xxx

"Christmas lunch 8 December"

4
15/12/2015

A group of 50 of us had lunch here. The Roast Pork was delicious-there was a good selection of hot vegetables all the food was cooked perfectly, this was followed by a tasty fresh fruit salad The staff were friendly, helpful and efficient.

"2 night stay."

5
11/12/2015

Very nice and well located. Easy reach of town centre. Our room was lovely - immaculately clean & very comfortable bed. We both slept very well. Staff very friendly & helpful. Pool looked fab shame we forgot to pack out swimming gear. Breakfast was lovely ... Well cooked & plenty of it. Definitely stay again when in Weymouth.

"Reasonably good hotel"

4
08/12/2015

I stayed there for three nights while on business in the area, quite good for a budget hotel. The check in was quick and easy, very friendly and efficient staff. My room on the 1st floor was quite big, clean and comfortable, it had plenty of draw space and wardrobe hanging space. Although the room was at the front of the hotel there was barely any external traffic noise, wish I could say the same for internal noise, all the rooms have old-fashioned yale type locks which means the doors have to be slammed to ensure they are closed, I could hear doors slamming almost hourly between midnight and 4am. The breakfast was very good with lots of choice, I also ate at the restaurant on two evenings and on each time the meal was excellent, the third night I arrived back at the hotel too late to be served so had to make do with a sandwich and crisps at the bar which was still very enjoyable. Overall my impression of the hotel was good, it is perhaps a little dated but still very comfortable.

"Good Breakfast, nice Spa"

4
07/12/2015

Stayed here after finding a cheap weekend deal online. Standard facilities. Hotel is slightly tired, but comfortable. Sauna & men's changing rooms were cramped, but pool was good. The place felt very relaxed. Friendly. Good value.

"Enjoyable wedding"

5
06/12/2015

My wife and I stayed for one night to attend a wedding on 3rd December. Staff were excellent and helpful, the food was fantastic with a great choice. The room was very large and roomy and we will stay again if in the area.

"Excellent winter value"

5
05/12/2015

We booked a one night stay and had a large room with a single bed in addition to the double we needed. Reception was quick and pleasant and all staff seemed friendly and helpful. The room was clean tidy and spacious. We had assumed that the £56 we paid did not include breakfast but we were wrong and were assured that it did, Breakfast itself was excellent with a good choice on offer. This was exceptional value (- we still wonder whether we the fortunate beneficiaries of some error.) The hotel was very convenient for visiting family who live just further out of Weymouth. We would certainly look at the possibility of staying here again.

"Good value three star , with the only indoor hotel pool in Weymouth"

4
03/12/2015

The room was nice and clean and the staff very friendly and approachable. We had an upper room at the rear which was quiet but no great views. Short walk to the promenade and local facilities. Local bus stops outside and we went to Dorchester and Portland Island , both well worth a visit. Pool with gym was very nice. Breakfast could have been better but plenty of choice.

"Delightful find in Dorset"

5
01/12/2015

This lovely individual hotel is full of pleasant staff, good sized beds, tidy decor, pleasant environment, good food and a lovely pool and fitness centre, I could go on and on... The parking is plentiful and the rooms are a generous size. We had a lovely time in cold winter conditions but the hotel made us very welcome and made out time in Weymouth all the better for staying here.

"Lovely hotel with a special weekend offer"

5
01/12/2015

We have just returned from a lovely stay at this hotel. We booked it on a special offer of £144 for 2 nights which was excellent value. At the time of booking we requested our room preferences and immediately received confirmation they had been arranged. When we arrived our room was clean and spacious and exactly what we had asked for in the preferences. The staff were friendly on reception and around the building and the hotel is in an excellent location for the seafront and town, about a ten minute walk. The breakfast was very well organised and with a choice of sausage flavour in the buffet! Fresh toast is brought to your table to order as is tea and coffee. We will stay here again if there is a special offer as we are regulars to Weymouth. We also liked the check out time of 11 am.

"Disappointing"

3
30/11/2015

Stayed here for 2 nights in late November in room 240 on top floor. Room was clean, but small and difficult with low ceiling from the gable roof. Heeded others warning about noise from function rooms, but found top floor was not very quiet either. First of all, the noise from the adjacent fire door opening and closing was loud, and this together with the opening and closing of room doors nearby was disturbing. It wouldn't take much to fit softeners and/or adjust the door closers. There is also a mounted bell on a cord on the landing (can't believe that this is a fire bell) but whatever purpose this is, someone pulled it late in the evening. Finally the noise from the wind outside lifted the loft hatch up and down on several occasions. Obviously high winds are not the fault of the hotel, but it wouldn't take much to secure the hatch against this - as I'm sure Weymouth is quite often windy. Connected to the open wifi OK although kept dropping connection due to a weak signal. Staff at reception and in the restaurant were polite and friendly. Breakfast choice was good, but the restaurants windowless location is a bit lacking in atmosphere and a bit refectory style. Not quite what I expected. There is an indoor pool available, but we didn't use it. Overall, this seemed very much a 'budget' hotel. Whilst the price was reasonable, it was more than I would pay for a budget stay. First time visit to a Best Western hotel - I don't think I will be rushing back.

"wekend break"

4
29/11/2015

we had a lovely stay staff on reception very helpfull but food was fab and brillent waiting staff. rooms good but bathroom smelt abit .bit over all very good the liesure centre and pool was first class.and a good location nice walk about 15mins to centre.and bus stop just outside hotel we will deffo go back good price to for hotel and resturant and bar a must to stay .

"Poor value for money"

2
26/11/2015

A Reasonable 3 star Hotel - ref service, cleanliness & staff, but very poor value for money at £120 per night (Off the street pricing) Although we had booked on Line and paid £175 for 2 nights. Perhaps being a Pensioner I over value £120 per bed per night given that there was nothing luxurious on offer!

"Anniversary celebration"

4
26/11/2015

Large twin room ,clean and comfy. Good breakfast and great pool and leisure facilities, Restaurant fine ok food ,service good overall this is good hotel only a little dated ! Staff very helpful and friendly would stay again here ????

"One big thing let it down"

3
24/11/2015

The hotel on the whole was good. The breakfast was an excellent variety, hot and tasty. The spa area was good and not crowded. The Sunday carvery was one of the best I've had. The location was good. The room was large and quiet. One big thing let it down and that was not having the sheets changed each night. One night my husband was ill and make a horrible mark on the sheet. The next night we went to get in to bed and the sheets hadn't been changed, just tidied up a bit. For £100 per night out of season, I would have expect the sheets to be changed at the least. Surely the bed is the main part of a hotel stay.

"Weekend away to celebrate anniversay"

4
23/11/2015

Nice hotel. Extremely clean and well kept. Excellent, helpful yet discrete staff. One of the best breakfasts I've had (buffet style - my favourite!). Good food in restaurant. Atmosphere a bit clinical. Good value for money. Highly recommended.

"Fossil Hunting in Dorset"

5
21/11/2015

I surprised my 14 year old son with a fossil hunting holiday and booked us into The Best Western, The Rembrandt. Lovely entrance and fortunately our room was on the first floor by the lift. I booked a family room for 6 night. Our room actually had a double and single bed in one room then we also had a separate room with another single bed with plenty of hanging space.

"Leisure Club Membership"

5
19/11/2015

Moved from London to Dorset for a few months in search of a gym/leisure club that had a sauna and steam room. Got recommended Hotel Rembrandt for its good leisure club. Lives up to a good standard, the gym is a tidy neat room with all the equipment you need for a full work out, maybe lacking space for dead weight work outs but for machine work outs, its perfect. Discreet, doesn't get over crowded, subtle place to exercise. Sauna room is well light with purple lights and good spacious well designed tiled room. Steam Room is a box room but still does the job. Overall worth joining this leisure club if you don't want a generic style gym and a bit more character, good calm professional atmosphere with a good indoor swimming pool and massage parlour. £42 a month membership didn't break the bank either.

"Cold shower, rude staff, naff breakfast"

2
18/11/2015

Room in dire need of bringing into the 20th century. Cold shower and when I complained was told 'that happens sometimes..' Any offer of another room to shower or some compensation - nope ! and then the breakfast was about as greasy as it could be. I will think very hard before going back. Oh and very patchy wifi too .. not good for business travellers

"Continued quality and excellence"

5
18/11/2015

A return visit to this hotel, the room was perfect clean tidy, lovely and warm spacious bathroom again perfectly clean, yummy biscuits that come with the tea making facilities, friendly helpful staff, good selection for breakfast, all in all great stay, has good parking, we will re-book on our next visit to Weymouth.

"lovely staff"

4
16/11/2015

breakfast was amazing with lovely staff would recommend the hotel the room was clean and a lovely amount of tea and coffee ect . leisure facilaties were lovely and clean. the food was very nice and the quality excellent

"Fantastic time"

5
11/11/2015

We had a fantastic time at The Rembrandt Hotel. Everything was clean, the staff were very friendly and helpful. There is a pool and a sauna which we enjoyed. There is also a gym. The food in the restaurant is absolutely gorgeous! They do normal things like fish and chips, gammon, staks, all that kind of thing. They also do a carvery every day with a choice of three or four meats. They also do chef's specials, which are more adventurous and stylish. All of the food is hot, cooked perfectly and full of flavor. The only problem we had was that my bed (the single bed) was quite uncomfy. If we come to Weymouth again we will definitely be coming back here.

"Lovely staff"

5
11/11/2015

Stayed here for 2 nights. Very clean hotel. Very friendly staff throughout. Beautiful food in restaurant, love choice. Lovely clean pool , very relaxing. Bedroom very clean, stocked with tea coffee biscuits daily. Good location, walking distance to seafront. Loads of free parking. Great for a b&b break fabulous breakfast. Would go back.

"Saturday Night Stay - Good value for money"

4
10/11/2015

- Hotel lived up to our exceptions - good value for money - Breakfast was excellent, really good selection of hot and cold food with really good service for toast/tea/etc. - Hotel is in a good location, short walk to the seafront and number of restaurants - Room was simple, clean and comfortable but slightly on the small side - Really simple and useful hotel guide in the room

"Rude staff; poor rooms. Avoid. "

2
08/11/2015

We stayed here to celebrate a wedding and, having never written a review on here before, I felt compelled to write something because our experience was incredibly poor. My family and I were in the bar area, and were the only people in there - so there was no way of us being too loud and irritating other guests. However, we were told to "be quiet" and "enough is enough" by two members of staff when having a laugh and attempting The Three Chair Challenge (!). The older gentleman, by the name of Les, put a complete downer on the start of what was to be an enjoyable day and evening celebrating a family member's wedding. Had we have been in a bar full of people and behaving inappropriately, I can see why we would be told to keep the noise down; but in this circumstance it was a case of someone ruining our fun and making you feel just a bit hacked off about being there. Not a great start to what was meant to be a family get together. In the evening, the same gentleman told off and 'shooed' away the young children who were playing near a fan. Again, had they have been causing a problem, you might understand; but these were children having fun at a wedding!!! He continued to walk around the entire evening with a face like thunder, making everyone feel slightly on edge that we would once again be told off for having good natured fun. Later on, around midnight, my partner asked the barman (a different gentleman; younger, with glasses) if he could get another drink. The bar had been locked up, and this gentleman's response was so awful that one lady, the next morning at breakfast, came up to my partner and said she couldn't believe how rude he had been. Despite the bar being advertised as 24 hours, this member of staff became agitated with my partner, saying he would have to find someone to open it up, huffing and tutting at his request. So much for hospitality. That being said, the staff at breakfast the next day were really lovely, as was one gentleman who served us tea and coffee once the party was over; yet it is a shame that some members of staff couldn't seem to follow in their footsteps. Maybe it had something to do with working in the evening?! As for the rooms, they were shoddy with damp bedding, no hand soap or bottled water, no teabags and generally just of a very poor standard. Paying in excess of £100 can only be described as 'ridiculous'. There were hairs in the bed and our room invited you to shower in full view of the main road!!! The shower curtain was mouldy and the finish to the rooms suggested it had been untouched for a very long time. Breakfast was the best part - a real range of choice with very hospitable staff. In short, if you want to have members of staff put a dampener on your fun and would like to wake up feeling as though you've just slept in a wet room, then this is the place for you. It's a shame that some people, who have chosen to work in hospitality, wouldn't know what it was if it slapped them in the face.

"GOOD VALUE, NICE HOTEL"

4
07/11/2015

Staff were all very nice polite and helpful. very nice hotel with great facilities ,had my 8yr old daughter with us and apart from the pool there wasn't much for her to do [could do with a small games room?] nice well kept gardens and plenty of parking. restaurant was lovely, nice hot food and not overpriced. only about 5mins walk to promenade but then about 5-10 mins to town centre. would definitely stay again

"Good for a short break"

5
06/11/2015

A clean and generally well presented hotel, with a good amount of free and off road parking not far from the beach. Being only a 20 (ish) minute walk from the harbour and shops, it is well located but not noisy. We had a spacious room which was clean and what looked to be a refurbished shower room. I can see why others have been critical of the furnishings, the matching pine furniture is dated in style but still clean and presentable. Staff at reception were friendly and breakfast was plentiful. A good price and suitable for a short break on the Dorset coast.

"Short Break"

3
02/11/2015

First time at a BW hotel. Good location.Staff polite and helpful. We were upgraded when our room proved a bit noisy. Pool bigger than expected. Restaurant good if you have had a long day and didn't want to go out. Slightly tired decor but overall good value.

"Good stay-Perfect for parking the car"

4
30/10/2015

We spent five nights at this hotel and enjoyed our stay. We arrived early and our room was ready which was good. The staff were very friendly and willing to go the extra mile to look after us. Our room was on the second floor and next to a fire door but it was very quiet and we got a good nights sleep. Our room was quite large and it had a modern bathroom. The bed was comfortable and there was lots of storage. We got wet whilst in town but the radiator could be turned on so we got everything dried which was good. Housekeeping did a good job keeping the room tidy and replacing the drinks/biscuits every day. This hotel has one of the largest swimming pools I have ever seen in a hotel but it is open to the public. The changing rooms are communal so that might not be to everyone's taste. We had dinner at the hotel every night and the food was cooked to a good standard and the carvery was extremely good. There are a lot of parking spaces at this hotel and this is one of the reasons we book it. The hotel is a good ten to fifteen minute wall into town but other hotels along the front did not seem to have car parks and in the summer I think this could be a problem. There is a lovely park/garden just along the road from the hotel which overlooks the sea and drops down to the promenade for a walk-see photographs.

"Two Night Break"

5
27/10/2015

My wife and I have just returned from a two night break in this hotel. We stayed in Room 213 which was just above the main entrance and facing the road. This twin-bedded room was warm, comfortable with good space and a nicely refurbished bathroom. There was a hairdryer and tea and coffee facilities but no safe. The hotel itself has an indoor swimming pool and gym and ample parking space. It is situated within easy walking distance of the sea front about 5 minutes away. All the staff were pleasant and helpful if occasionally a little disorganised in the restaurant. The menus for both breakfast and evening meal were comprehensive with good choice and well cooked. Overall we enjoyed our short break and will return.

"Great location and amenities but for the price include breakfast!"

3
26/10/2015

I have stayed in several Best Western hotels now, and this was my second stay at the Rembrandt Weymouth. In our first visit we stayed in the 'modern' part of the hotel, all corporate style furnishing as you would expect from a large Hotel chain. On this second occasion we stayed in the 'older bit', less corporate and more private bed and breakfast with pine units and ye olde dining chairs. But have to say it was very very clean. I would ask that if we stay again please do not book my mum in law into, if I remember, room 279, a soul less box with np day light, twice she has been booked into this room, she quietly says its fine hen explains how much she hated that 'room'. Please don't put her in there again. I would have reviewed this hotel as very good but Im going with average (read as good) due to the fact that the way we booked (via a third party) meant we did not get breakfast included???? Oh come on Rembrandt, wake up and smell the coffee, or at least the breakfast tea, every hotel now has breakfast included, don't be so stingy, include it with the room price. Saying that the leisure club facilities are great but please do away with the communal changing rooms , i.e. you have to strip naked in front of strangers, if i had known neither myself or wife would not have used the swimming pool. This communal , 'lets all change together'(not both sexes in the same room I hasten to add) is a hold over from another time. As a gym paying member at my local fitness centre I get individual changing rooms, please accommodate this modesty request rembrandt. Either way a two night stay was ell enjoyed, with on site free parking.

"2 night stay in October 2015"

4
26/10/2015

First of all Weymouth is great Hotel is not the most ideally situated you will find. It is 20-25 mins walk or so from the nice little harbour area containing the best pubs and restaurants However, hotel parking is good, breakfast was good with quick service and a wide variety of quality choices, there is a free to use swimming pool in the adjacent leisure club, the bar area is a bit sterile/basic and overlooks the pool NB bar was closed at 2300 on a Sat night (porter service available). There were three bitters offered for the beer drinkers. Room was a bit small but bathroom clean and bed was clean and comfortable. Not many TV channels to choose from (no SKY).

"Reasonable hotel"

4
24/10/2015

My experience of best western hotels is not great so I had very low expectations visiting here, but was pleasantly surprised. The hotel is a bit dated in places, but clean and pleasant enough. Room was large and the bed huge. Staff were friendly and breakfast reasonable. Wifi so slow it was unusable. Would stay here again if I was in the area.

"Expensively Poor"

2
19/10/2015

There's nothing drastically wrong with this hotel other than it is drab and rundown and tired in all the wrong areas. In need of some substantial investment and possibly a new chef to justify its high (in my opinion) costs. On the positive- the staff were friendly and the (included- not free!) wifi was good- no complaints there- but if I can find somewhere better or the same for less in Weymouth next time I will stay there instead.

"Warm, comfortable and fantastic breakfast"

4
15/10/2015

In keeping with many Best Westerns this hotel is a bit tired around the edges, but it is generally clean and comfy enough for a short stay. On the first night I ate in the hotel restaurant with a business colleague and I must say the food was excellent ... much better than we expected! The starters were especially good. There have been a few negative comments on here regarding the hotel breakfast .... I really don't understand why. The range of hot food on the buffet is extensive, well cooked and delicious. I'd go as far as to say the Rembrandt's breakfast is one of the best I've ever had ... anywhere!

"One of the best "BEST WESTERN'S"

5
14/10/2015

3 night stay bed and breakfast, nice clean room, excellent spa area, good evening meal and excellent spread for breakfast what more do you want. Only 1 thing to mention take your own bathrobes if using the spa from your room.

"Consistently good"

5
13/10/2015

Stayed at this hotel on several occasions and never been let down. Clean modern hotel with amazing staff. Rooms very clean and comfortable with everything you need. Food lovey in a very nice restaurant with a lovely relaxing bar area. Highly recommended.

"Good weekend away"

5
12/10/2015

Stayed at this hotel 9/10/11 October for a short break. The hotel is ideally situated, about ten minutes walk from the seafront and twenty minutes from the shopping centre and quayside. It compared favourably with other 3* English seaside hotels we have stayed in. There is a large car park for residents. We found all the staff to be very friendly and helpful. The cooked breakfast was excellent and there was also a wide choice of fruits. We had two evening carvery meals which were very good. A choice of roast meats and vegetables and several desserts to choose from. A three course meal for two with a glass of wine each was about £53. There is a leisure facility at the hotel. We only used the pool but it was very enjoyable, the water being nice and warm and they provided towels. There is a small garden with outdoor seating just outside the bar. We were in room 211 on the first floor. No view to speak of - brick wall and what I think were the tops of air conditioning units. There was a rumble from these that was noticeable in the mornings, but not enough to trouble us. The room was clean, comfortable and very large with a big bed and plenty of drawer space. The bathroom was equally large. We would definitely recommend this hotel.

"Shortbreak"

5
07/10/2015

We have just returned fromWeymouth and stayed in the Rembrandt and had a wounderfull time .finefood and wine and a big bedroom as I am disabled,I was in a room that catered for people with disabilities the bathroom was ideal, fully equipped for my needs the staff were very helpful . Well done keep it up an we will see you again in the spring

"Over priced"

2
07/10/2015

Rooms dated, hot water slow, faults in room, bed un comfortable. Breakfast OK, staff in general i have no complaints. Hotel failed to tell us about interrupted leisure facilities but still charged us full price. Location good, 10 min walk into town centre.

"Great Overnight"

5
05/10/2015

Very local to us so first class for regular overnight breaks, always find the hotel very clean and food first class in the restaurant, leisure centre is very handy and well equipped,excellent value for hotel guests

"THE BEST IN WEYMOUTH"

5
05/10/2015

If your looking for a great all round hotel in Weymouth you will not find better, we have been going here on and off for the past 15 years and it has not changed at all , fantastic for familys with little ones , or romantic week ends for two , fantastic pool and the food you will not find better, breakfast is help your self to as much as you can eat. staff are so friendly and go out of there way to help you, and great room service, park the car its 5min to the beech or a short ride on the bus. give it a try your love it.

"We ended up leaving within half an hour of checking in"

1
04/10/2015

We were looking forward to this stay as it would have been a month after we got married. On checking in, the receptionist lady was very cheerful and extremely helpful. We thought it was a great start to our stay at this hotel. However after we went up to our room (Room # 218) we noticed a strange smell in the room and a constant buzzing noise. We noticed it was directly above the kitchen area and the aircon units were under the windows. The smells were most certainly coming from the aircon units. A gentleman was trying to resolve this by placing an air freshener in the room but it was only masking the problem. As they were unable to give us another room (unless we wanted to stay in two single rooms) we decided to leave and find somewhere else to stay. Don't stay in room 218 as it is not a healthy room. It appears that Late Rooms customers are treated as second class as it is not a first time we had a bad experience. My wife was starting to have a headache even after 10 minutes in the room so staying there all night would have been unwise. It is sad that this was not resolved and we ended up leaving eventually. Our 1st month wedding anniversary was ruined.