Best Western Les Aureliades

Excellent hotel Room facilities excellent Breakfast superb Shame no restaurant but some nearby

I have been a customer of Holiday Inn for last 20 years however this time i decided to try Best Western and it turned out to be a terrible experience. 1. My card was charged for the whole 9 nights on the first day itself 2. The reservation said breakfast included however i was charged for breakfast that too for all 9 nights on the first day itself 3. I had to checkout 3 nights earlier due to personal emergency however they were reluctant to give the refund and said the manager has to make a decision and the manager was on vacation 4. Did not provide me the invoice stating that invoice will be sent later by email and i am still waiting for the email since last 7 days Holiday Inn is very prompt in refunding money when you check out early, the breakfast is included in the reservation and the staff is very courteous. Holiday inn's are generally located in good locations

Hotel is renovated, with spacious room and nice facilities. My room was never cleaned Ventilation system needs improvement. Location is good near shopping places, restaurants and city center. Parking is available and safe. There are electric charge points for electric cars.

Poor... bad air-condition with no ability to control it !! Need to ask reception to lower the temp and not melt in the room... dirty and not recommended at all... worst experience ever. There are much better options s around.... won't come back.

A dog friendly hotel with very friendly staff. The room was a good size & very clean & the bed was comfortable. There were a couple of “chain” restaurants nearby which were fine but the hotel was located out of town.

We enjoyed a 2 night stay here. The hotel was fairly basic, but clean and efficiently run. Contrary to some other reports, there was air conditioning and the coffee/tea (something of a luxury in many French hotels!) was replenished every day. Breakfast looked plentiful, but we declined the option due to price (€12) and waistlines. There's a number of decent ‘chain restaurants' and fast food outlets nearby, but generally it's a quiet area. It's a bit of a hike into central Saint Nazaire - especially as ongoing roadworks have affected the footpaths/pavements - but it's do-able: allow around 35 minutes on foot subject to age/health.