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Vorteilscode

Best Western Plus Hotel Thornburg Inn & Suites, Thornburg

4.5/5  - basé sur 158 notations.
5217 Mudd Tavern Road, 22580, Thornburg, United States - Karte ansehen

Willkommen im Best Western Plus® Thornburg Inn & Suites. Dieses moderne zeitgemäße Hotel ist günstig gelegen zwischen Washington D. C. und Richmond, VA. Abseits der Interstate 95, Ausfahrt 118. Wir bieten schön eingerichtete Gästezimmer mit 40"-LCD-Flachbildfernseher und kostenlosem drahtlosem High-Speed-Internet, kostenloses komplettes warmes Frühstück, kostenlosen Wäschereiservice für Gäste, beheizten Innenpool, Business Center, ein Geschäft für Reisebedarf, Fitnessstudio und Tagungsraum. In der Nähe vom historischen Fredericksburg und Spotsylvania County.

Best Western Plus

Hotel Thornburg Inn & Suites

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 158 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
126
Sehr gut
17
Befriedigend
12
Mangelhaft
1
Ungenügend
2
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
13
Familie Familie
77
Geschäfts-<br>reisende Geschäfts-
reisende
14
Geschäftsreisende Geschäftsreisende
5
Paare Paare
38
Reisen mit Freunden Reisen mit Freunden
11
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"New and great hotel"

5
28/08/2018

We stayed here after going to Kings dominion and this hotel was at a good location for our drive the next day. The rooms were clean and brightly lit all around. Breakfast was good with hot fillings (eggs and sausage) to make a breakfast sandwich. The area around the hotel was quite populated right off the highway, again well lit at night.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are happy to hear you found our hotel to your liking. Our team here is very dedicated to making sure that our guests has a positive experience when staying with us. We look forward to welcoming you back to our hotel in the future.

"Exceptional !!!"

5
21/08/2018

This hotel is a great place to stay if you are traveling and need a place to spend the night, or if you pan on spending time in Virginia and you are near Thornburg. I wouldn't stay anywhere else. The rooms are spacious and exceptionally clean The breakfast was wonderful. There is a lot to choose from and the woman (Daisy) who is in charge of breakfast made cheese omelets the day we were there with bacon and grits. sliced warm apples, pancakes, and even waffles. Plus yogurt, cereal, fruit etc...

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are happy to hear you found our hotel to your liking. Our team here is very dedicated to making sure that our guests has a positive experience when staying with us. We look forward to welcoming you back to our hotel in the future.

"Cleanliness of room non-existent"

1
19/08/2018

Popcorn and Oreo cookies were found on room floor. A piece of rice and many pieces of hair found between bedsheets in the bed. Breakfast lady refused to refill waffle batter 20 minutes before breakfast ended.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

"Weekend fun"

5
18/08/2018

Weekend trip to Kings dominion, this hotel was excellent loved the indoor pool. Room was clean, breakfast was good. Staff was friendly, overall great stay. I would definitely stay in this hotel again.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank you for your review of your stay with us. We greatly appreciate your feedback.

"Clean and quiet "

4
01/08/2018

Stayed for one night on our way to Myrtle Beach. Close to I-95. There is a McDonald's, Taco Bell, and Dairy Queen within walking distance. Also, several gas stations nearby. They provide free breakfast but it wasn't the greatest.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are happy you enjoyed your stay with us. Thank you for taking the time to share your experience while our guest. We appreciate it very much, and hope you will stay with us again if you are in the area.

"Quick stop"

5
30/07/2018

We (my family) stopped in Thornburg on our way north and spent a night at this Best Western. The staff was friendly and helpful and our room was very clean and comfortable. I would highly recommend this Best Western for anyone staying in the area.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank You for taking the time to comment on our hotel. Your feedback is very important to us and we are glad to hear you had an enjoyable stay. We look forward to accommodating you again.

"Lake Anna Fishing Trips"

5
29/07/2018

We have stayed here several times this year and last. I cannot say enough about the friendliness and helpfulness of all the staff here. The rooms have always been impeccably clean. The hotel is approximately 30 minutes from Lake Anna where we keep our boat.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank you for taking the time to complete an online review with Trip Advisor regarding your stay with us. We truly value you as our guest and look forward to providing a caring, comfortable environment for you during your next stay with us.

"Nice place "

4
28/07/2018

Wasn't that crazy about the free breakfast but everything else was very well laid out. Has an inside heated pool. Eighth floor is all penthouse suites. Free washer/dryer use but bring your own detergent.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are certainly glad you enjoyed your stay and hope to see you again the next time you are in the area.

"enjoyable stay"

5
28/07/2018

we stopped here on the way from CT to GA for a quick over night stop. The hotel is very nice inside and out. the staff was very nice. From check in where they made sure we were signed up for rewards to breakfast even chatting with me two grandchildren (ages 6 & 10) who were with us. to check out making sure everything was ok with our stay.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Great to hear! Thank you for letting us know of your experience while a guest at the Best Western PLUS Thornburg. We hope you decide to stay with us again the next time in the area.

"Lovely and clean"

5
22/07/2018

Stayed one night. The reviews I read prior to checking in were all good and I can agree. Im a neat freak so cleanliness is very important to me. Very clean room and the most comfortable bedding. Would definatley stay again

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are thrilled you enjoyed your stay at our property. Thank you for taking the time to share your experience while our guest. We appreciate it very much!

"A+"

5
22/07/2018

My cousins and I did a quick overnight traveling from Florida to New York. We booked through the best western reservation center which was a good thing as there was a no vacancy on the doors when we arrived. We arrived at 1am, check in was quick and easy and our room was very clean and comfortable. Breakfast & coffee were available! I am a very fussy traveler and I had no complaints. Would recommend and stay again!

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are happy you enjoyed your stay with us. Thank you for taking the time to share your experience while our guest. We appreciate it very much, and hope you will stay with us again if you are in the area.

"Great Hotel, Will stay again!"

4
09/07/2018

My husband and I were doing a long anniversary weekend and planned to spend some time at Lake Anna. Not sure if you're familiar with the area, but it's a little pricey for just a weekend getaway so we decided to stay a little further away and save some cash. This hotel got great reviews, was in our price range and had rooms available on our scheduled dates. Although we live in Northern Virginia and could drive back and forth, we wanted to spend some time in the Fredericksburg area as well and check out other things to do. In addition, the Dominion Raceway is right there so it kind of worked out. First, upon arrival, the staff was extremely friendly and check-in was a breeze. I wish I could remember her name darn it, but the lady at the front desk really couldn't have been any nicer if she tried. We got our keys, loaded our stuff on the cart and made our way to the room. Everything was pretty much new or almost new. I always check for bedbugs first thing and there were like 3 layers of mattress covers on the mattress and when I finally made it to the mattress, it looked brand new. The carpet and curtains appeared to be like new, the bathroom was great, everything was clean. The shower head was like a rain shower head which was great, and not that it matters much, but the grout in the bathroom even matched the tile which was impressive; they really went the extra mile here. I received a call about 10 minutes after we arrived in the room just making sure everything was ok - it was. The breakfast was so so. It wasn't horrible, but nothing to write home about either. There is plenty of parking so that's a non-issue. This hotel shares a parking lot with Taco Bell so if you can't figure out how to get to the road that leads to the hotel, just take the entrance to Taco Bell and you'll be good to go. There is also a McDonald's and a Dairy Queen right there as well. As mentioned earlier, Dominion Speedway is right up the road. If it were a safe place to walk, it's close enough you could potentially walk; however, with the interstate right there and the road construction happening right there, I wouldn't recommend it. This hotel is in Thornburg so you very close to Fredericksburg and there are a lot of things to do in the area; Lake Anna is about 13 miles away. We also went to Charlottesville for the day, hit some flea markets and even made a trip to Richmond. This is a good place to stay if you want to do multiple things in different locations. We would definitely stay at this hotel again.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
I want to truly thank you for taking the time out of your day to post such a wonderful review about your experience while staying with us. We really do hope that you return again and if there is anything that I can do to improve upon your experience please do not hesitate to contact us.

"layover"

4
09/07/2018

Staff was nice and helpful. The hotel is conveniently located and, we were able to get a restaurant to deliver to our room, which was a bonus. The pull out couch was a good size, which made it easy for the sleeping arrangements (2 adults, 2 kids). Pool was nice, but the floor of the pool was a little dirty. Overall, it was a nice stay.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are happy to learn you enjoyed your stay with us, and hope you will come back and see us again soon.Thank you for taking the time to tell us about your stay.

"Great stay"

4
07/07/2018

We stayed for three nights while in town for soccer. The hotel is only a few years old, very clean. We had a king suite. The king bed had its own room, the pull out sofa where our teens slept was comfortable. Kitchenette was nice!

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank you for your feedback. We are happy to learn that you liked our hotel. Hope to see you again in future.

"Comfortable clean rooms, nice people"

4
19/06/2018

Overall, our experience here was pretty good. The rooms were nicer, far nicer than I thouoght we'd get. The staff was plsant and helpful. The only real problem was the pool, or more properly the pool deck. There is is no texture to the ceramic tiles, and once they're wet they're very slick. I was there with my wife, her son and his wife and their five children. I fell, two of the grandkids fell, and three of the others almost fell. I'm sure thaht it will be a capital investment, but thhe entire deck needs to be replaced.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are very happy to hear you enjoyed your stay with us, and would like to assure you that your feedback will give the opportunity to remedy any problem that may exist. Thank you for helping to improve our service further. We hope that you will stay with us again!

"Nice"

4
08/06/2018

Nice first impression. Lobby is clean. Staff is courteous and professional. Room floor was not as clean as expected. Hair on bathroom floor. Carpet needs a good vacuuming. Would definitely recommend. Rooms are spacious. Bed is firm.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

"Ok"

3
27/05/2018

Hotel was nice. It was pretty cold out when we were there and our heater wasn't working. We got there late and had traveled many hours and were exhausted. The next day I told the lady our heater wasn't working and that we froze all night. She asked me if we checked the thermostat on the wall and I said we did. I had tried unplugging the heater and everything but nothing worked. She said “next time let us know so we can fix it.” I told her it was very late when we got there and there was nobody around. I was thinking that we should at least get a discount off the price that we paid but that was not offered.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

"Nice!"

5
21/05/2018

Very nice hotel with free hot breakfast. We were there with our basketball team for a tournament in the area. The staff was very nice both when we arrived and during our departure. The only issue was some of our boys said the beds had their backs hurting when the woke up the next morning but that could have been due to the two games played earlier that day. Other than that this is a very nice and clean hotel.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are happy to hear you found our hotel to your liking. Our team here is very dedicated to making sure that our guests has a positive experience when staying with us. We look forward to welcoming you back to our hotel in the future.

"My stay at Best Western"

5
06/05/2018

Excellent service and clean! Enjoyed stay and will go again. Crazy review has to be 200 characrters. Would have cancelled this whole thing, but what a shame when the place was so nice and the people were even nicer.

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank you for the review! We are already looking forward to your next visit.

"Arrived with a large group; treatment was above & beyond what was required"

5
28/04/2018

We planned a meeting with a group of about 25-plus to walk a nearby Civil War battlefield. From the very start, Tammy Mullenax worked with us on handicapped rooms, general reservations, amenities, meeting rooms and other details. She was very positive, guest-oriented and helped us in a number of other ways. Once here, desk agent Constance worked with us for a BYOB event, helped us set up, find stuff and clean up. She was great. New hotel, pool, breakfast, very clean. This hotel sits just south of the Fredericksburg urban sprawl on the Thornburg exit. It's in a relatively peaceful place, got a nice Latino restaurant just up the street and fast food places near the front door. Getting here is much easier than fighting the traffic and congestion on Routes 3, 1 or 17. The staff's attitude and overall newness of this hotel make it a first choice when traveling south from DC,

Christy R, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
I am so pleased to hear that we were able to provide you with a pleasant and comfortable stay during your travels. I do hope that you choose to stay with us again the next time that your travels bring you to the area!

"My Aunts Birthday Celebration"

5
14/04/2018

A large part of my family stayed here to celebrate with my Aunt. The hotel was easy to find, very comfortable and clean! The staff was amazing, especially Constance. She took such great care of us and went above and beyond to be sure we had everything we needed! Thank you!

"Wonderful"

5
03/04/2018

After a terrible experience at another hotel I was forced to change in the middle of my stay. Best Western was wonderful at accommodating my son and I at the last minute. The staff was friendly, the room was spotless and breakfast was delicious. The complimentary laundry facilities were the icing on the cake as I had dirty soccer uniforms to wash. I will definitely stay here again.

"Very new and clean"

5
23/03/2018

Very nice room, clean and comfortable. Good breakfast, the cook even offered to make us anything we didn't see on the buffet. Nice pool and lobby. Would definitely stay there again. Close to I95 exit, easy on and off.

"Excellent Value"

5
17/03/2018

Stopped off at this hotel after a very long day of driving. Room rate was very good, King size bed was very comfortable and very large room with desk and chair. Modern hotel and very clean. A very nice stay.

"Rude and very unprofessional MANAGER. All other staff were super nice and the hotel was very clean."

3
12/03/2018

The manager was extremely rude and very unprofessional. Everything else about the hotel was great, but to me I can't support disrespectful management. She was rude to me (guest) and talked about the other check in personnel right in front of me. Management 101 - you don't belittle your staff.

"Second Stay..."

5
09/03/2018

This is the second time we stayed here and once again we were extremely pleased. Due to our point level with Best Western, we were upgraded to a beautiful suite. The hotel is very clean and the service is great. We enjoyed the variety of foods for breakfast. We wouldn't hesitate to stay here again.

"Excellent stay"

5
09/03/2018

We arrived at the hotel and right from the start we were treated extremely well. The pool was so nice to use. Excellent breakfast. We were upgraded to a large room and really enjoyed the extra space. Special shout-out to Mylee.

"Welcome Home!"

5
16/02/2018

Our stay here was an overall great experience thanks to the cleanliness and quality of the facility and the friendliness of the guy who checked us in. We felt right at home and will go back whenever chance allows. Highly Recommended! Dininng Tip: There is an Italian restaurant in a strip mall a quarter mile west ( Angelos maybe, but it's the only one around), go try it. My granddaughter loved her fettucini alfredo and the service and value were good.

"Wow!!!"

5
15/02/2018

Wow!!!! Outstanding Best Western Plus hotel. I booked this hotel for the first time. I usually stay at the BW in Quantico but wanted to go a little further on my drive to Va and get a heads start. The price that I paid for this hotel was ridiculously inexpensive and to seer what you get...amazing. This hotel is beautiful, clean and accommodating. The staff is amazing a and friendly and the rooms are pristine. I highly recommend.this hitel, it is right off the I95 at exit 118. Enjoy!

"Experience at Best Western"

5
03/02/2018

The stay at Best Western was exceptional. They allowed me to get a room where I could keep an eye on my rental truck and vehicle on the trailer. The experience overall was five stars. Will definitely recommend this hotel to family and friends

"Excellent facility - Highly recommended"

5
14/01/2018

This facility was very clean, presentable, professional, and friendly. Nice room with a comfortable bed. Had a quiet, restful sleep. No noise or disturbances. The lady who takes care of the "Breakfast Area" was a real STAR! The area was clean, presentable, and inviting. She greeted everyone (I saw) with a smile and a friendly "GOOD MORNING". Nice to meet people that positive in the morning. The young lady who was on the front desk at check-out was very cheerful. Greeted me with a smile and a "bubbly" Good Morning. The GM has some very wonderful people on their team. Cherish them. If my business brings me back to this area, this facility will be my first choice. Thank you for GREAT SERVICE!

"A quick stop..."

5
10/01/2018

Stopped here for a quick overnight stay. Hotel was close to the highway which while it did create a little residual noise was not overbearing. Hotel looked and felt almost brand new. Staff was super friendly and check in/check out was a breeze. The free hot breakfast was wonderful with lots of selections to choose from. Only small complaint was the pillows are way to soft, but definitely not a deal breaker, as the bed more than made up for it! 10 out of 10 would stay here again!!

"Location just what we needed"

4
07/01/2018

Needed a place close to home as we had water problems. Got a great rate with AARP. Stayed a Friday and Saturday night. Check in was smooth and easy. Breakfast was better than the ordinary continental one served. Eggs tasted real and not instant. Sunday even had sausage gravy which tasted great. The ladies both days kept it stocked and clean. The rooms could have used more soundproofing as you could really hear kids. Saturday morning the housekeeper we think was trying to see how many times she could let doors slam close. Very annoying. Room was very clean and had everything required. Would definitely stay there again. Check out time was 11 but got call at 1030 wanting to know if we were still in the room.

"Best hotel for your money"

5
06/01/2018

Excellent experience with very friendly and helpful service. I left a jacket and they were very helpful in locating it and holding it until we came back to get it. Very clean and overall great experience.

"bargin"

5
06/01/2018

great value,great room,great staff took pot luck on trip because we were passing area,wonderful surprise to find this level hotel for this price stayed at many substandard hotels for much more money over the years

"Great hotel."

5
03/01/2018

Love the location, fast food restaurants within walking distance and theaters, shopping, restaurants in Fredericksburg. Need transportation to get there. Love historical downtown Fredericksburg. Hotel is new and updated with beautiful amenities.

"Great New Hotel in quiet area"

5
02/01/2018

Good, spacious, clean, quiet room, nice pool, better than average breakfast, but really terrible decaf coffee. Saved about 30% by using a discount Web site instead of booking through Best Western or calling hotel. Was surprised that hotel Web ste was not more competitive.

"Best Western Christmas Stay"

5
27/12/2017

I very much enjoyed my stay at the Best Western Plus Thornburg Inn & Suites, Woodford, Virginia, Dec. 24th thru Dec. 26th, 2017. The check-in experience was very positive and informative. The suite rooms were very comfortable, and the bathroom, and kitchen was clean and well-stocked. I especially enjoyed the hotel's hot breakfast which offered a variety of items, some of which I'd never had at other hotels! The attendants there were so friendly, and kept all the items stocked and available right up to the last minute. In the computer room, the front desk clerk helped me print my movie ticket confirmation for a Christmas Day movie. I was able to have a very fine dinner at an Olde Towne Fredericksburg steak and seafood restaurant, and tour a historic home with a Christmas display in Fredericksburg.

"Exceptional!"

5
25/12/2017

Among the best BW that you will ever stay at. I am a Diamond member of BW, and I must say that this is probably the best BW I've stayed at, from Canada to NC. Modern, 2 year old building. Easy check in and out. Good size, spotless room. Comfortable bed. Terrific breakfast that is a step up from the average hot breakfasts out there. Staff was very friendly, from the desk staff to the lady in charge of the breakfast room. If you are looking to overnight in the area, this is your best choice.

"Great hotel at a great price"

5
21/12/2017

While traveling home from Florida to New York, we discovered this hotel when searching on-line for an over-night stop to rest for the night. We were hoping to find a Best Western within our budget. The price was right and so was the location, just off I-95, yet far enough from the roadway so noise was not an issue. Everything about the place is very clean. Every staff member we encountered was helpful, friendly and knowledgeable. The heated indoor pool was a great place to relax and unwind in the evening before settling in to our room. We will stay here again on trips to and from the south!

"Great hotel "

5
12/12/2017

Great hotel just off the interstate. New, clean, hotel with a friendly staff. Breakfast was good. Check-in and check-out were both easy and efficient. A Taco Bell and McDonald's within walking distance, across the parking lot. The Stonewall Jackson shrine is a few miles away and downtown Fredricksburg is 20 minutes away, barring bad traffic. Definitely would stay here again.

"Very satisfied"

5
30/11/2017

We stayed here for one night during our road trip back to Florida. We found this hotel with incredibly great reviews from the hotels.com. The minute we stepped in, we know that it's truly a gem. The room is so clean and comfortable, and the staff is extremely friendly. The breakfast next morning is another pleasant surprise. We traveled a lot during the past year, and I can say this hotel is probably our best experience so far. Highly recommend it !

"Road trip with my sisters!"

5
28/11/2017

Easy access from highway. Clean quiet rooms. Warm pool :) Friendly, attentive staff. As our trip had us back on the road early a.m., morning shift woman made sure we each had a grab n go bag for breakfast! Both sisters were pleased with my pick, and will stay at Best Western again!

"Comfortable exceptional value"

5
27/11/2017

Great service Clean comfortable great smelling room and linens! I noticed a sign for a winery not too far away. I will return to visit the winery because of the very pleasant stay I had are this hotel.

"2nd stay"

5
26/11/2017

Awesome hotel. Very Clean. Friendly staff! Excellent breakfast. Nice warm pool. This was our second stay while visiting our family in Virginia. Would highly recommend we will definitely be back! Thanks!

"Outstanding hotel!!!"

5
24/11/2017

I rarely take the time to do these reviews, but this hotel was truly outstanding! Spotlessly clean, the staff was wonderful, the rooms (we needed 2) were spacious, fresh, clean, very comfortable! The breakfast was surprisingly delicious! French toast, eggs, sausage and plenty of other items. I would definitely recommend and will stay there again!

"mrs. L"

5
19/11/2017

Great, clean, and very comfortable room. Staff very accommodating and friendly. Easy access of highway, all the necessary comforts for a great stay.I booked the room and my husband war also very impressed with the hotel, our traveling goal will be to look for a Best Western plus for our next stay.

BWPT, Front Office Manager at Best Western Plus Thornburg Inn & Suites, responded to this review
Dear Mrs. L., Thank you for taking time out of your busy day to respond to the survey. We appreciate you including what you liked about your stay as your comments insure our next guest's stay is also pleasurable. We hope to see you again soon. It is with my kindest regard, Julie K. Smathers

"Really nice hotel at a great price"

5
14/11/2017

Really nice hotel very clean and super comfy bed. Great while traveling home and will definitely stay again. In door pool and fitness center. Fast easy breakfast with many choices. Would highly recommend.

"Come to stay there as a last minute decision, has a very nice hotel."

5
09/11/2017

Nice hotel, rooms nice and comfortable. Breakfast one of the better that we have experienced. Only problem we encountered was they let the coffee run out. Loll. Would recommend this hotel. Nice location and clean.

"Watch out for crawling bugs and poor front desk service."

3
03/11/2017

The front desk clerk wasnt friendly,she wasnt rude just drab peraonality, didnt feel valued and there was 2 unidentifiable bugs crawling on the ceiling in the middle of the night when i got up to potty

"Hotel review"

5
01/11/2017

This was a great place to stay. A convenient k location easily of the highway and located near many amenities. The staff was friendly and helpful. The heating was a bit different but we were instructed on check-in how to use it.

"Best Western"

5
31/10/2017

Hotel in very nice condition, clean and the beds were very comfortable, I was suprised that they have a hot breakfast inclusing warm spiced apples to go with that oatmeal or anything else . The hotel is just off the interstate but far enough to not have any road noise and there are gas stations and restrauants near-by.

"I would definitely stay here again"

5
24/10/2017

This hotel was very clean and comfortable....well worth the price. The breakfast was very filling and fresh cooked (eggs, bacon, waffles, breakfast burritos, oatmeal, cereal, juice,coffee, etc). The sheets were clean and the tv had a decent amount of channels. My only complaint is that the hotel fire alarm went off at 7am and we had to run out of the hotel room in our night clothes. My son fell and hurt his knee pretty bad all to find out that it was a false alarm -_- But im not going to lower my rating on the hotel since I do not know who set off the alarm. We only stayed for one night but i look forward to our next stay at a best western plus

"Welcomed sight after driving for hours"

5
19/10/2017

My Family stopped here on our drive home from WDW. We didn't have reservations anywhere, so of course we were looking for a nice place to stop. Did we luck out when we picked this hotel. Beautiful, new, clean and the worker at the front desk was wonderful, Sandra:)

"Great Suite"

5
16/10/2017

Had a suite with a full kitchen area. The bed was just the right firmness and very comfortable. Easy access to the interstate and fast food for late night. The breakfast provided for a hot meal and coffee was available all day.

"Good overall experience"

4
15/10/2017

On A trip back home from Florida to Massachusetts stayed here for one night. Good local restaurant tip from desk clerk. Easy check out. Overall clean and modern looking hotel. High ceilings in room a plus!

"Very nice hotel."

5
10/10/2017

My husband and I stayed here in last weekend. It's a very nice hotel. The only problem was that the beds were a bit too hard for my taste. but we both slept very well! Would recommend this hotel to others.

"Wedding guest"

3
09/10/2017

Hotel is fairly new and modern. Two elevators only one was working. Had an infestation of “stink bugs” fairly common in the area and just annoying. Fair breakfast. Quiet at night. The room was a good size and did have a fridge and microwave.

"Clean but uncomfortable."

3
07/10/2017

We overnighted here on the way home, after a stop at the Stone wall Jackson Shrine. Then room was large, but not a suite. The price was a little on the high side. I spent less the night before in a Virginia Beach oceanfront hotel. The bathroom is small. The bed was hard. That's A/C was too hot or too cold. All night long the traffic noises kept me awake. The fitness room was good, I got use out of it. I didn't use the indoor pool. The breakfast was ok, but had a poor selection of fruit, just a few apples.

"Awesome Trip because of Wonderful Hotel."

5
26/09/2017

Stayed 4 night and 3 days. Wonderful Staff. Rooms were very nice and very clean. Breakfast bar was fabulous with main course different every day. Will definitely stay again when traveling to east to see great- grand son.

"Great Stay away from home"

5
19/09/2017

I enjoy my staff at BWT this is always a place for me and my family to visit and enjoy its quiet and clean environment . I refer my friends and family to this location because it's close to 95 highways and the staff is always helpful and professional.

"Awesome Hotel near the lake"

4
09/09/2017

Great hotel with friendly staff. The rooms and linens are very clean and the beds are comfortable. The breakfast was very good with hot items including eggs, sausage or bacon, and various items each day like breakfast burritos or hot apple slices. Plenty of parking and food within walking distance. Quick 25 minutes to the lake on the main roads. The only issue was the pool. We had a day rained out and spent at the hotel using the pool. The pool and pool area is nice with lots of seating. The problem is the tile type around the pool. We had three kids age 4, 5, and 7. Each child fell because the tile was so slippery. And no, it was not because of running. The adults had to creep around as well to avoid falling. We made the decision they could not come out of the pool until they wanted to leave because it was so dangerous. I highly recommend the hotel puts some type of slip resistant coating on the tiles before someone cracks their head open. This is by no means a deal breaker and we will stay again when we go to the lake and don't want to drop 2k on a lake rental.

"Travel for vacation"

4
02/09/2017

I use to go in vacation in South Carolina and each time its take me 2 days to be there. So i have to stop for a night and for me it is important to have a good night because it was a long day on the road and the next day an other big day so the quaity of the hotel is very important. In this hotel the place was perfect, the hall clean the elevator big enough for peaple and lugage, the room very clean , spacy idem for the bathroom. I hope it will still be as comfortable for my next trip because I will try to stop at the same place because I know I will be comfortable.

"You Won't Be Dissapointed"

5
24/08/2017

This stop was in the middle of a month long road trip. We'd seen good and bad places along the way. This was probably the best overall. Close to freeway, but not noisy. Close to store to replenish necessities.

"Great Getaway"

5
21/08/2017

Had a very relaxing stay. The room was very clean. Will return again. Breakfast was great. Staff was friendly, Bathroom water and pressure was excellent. Was asked if we needed anything. There are lots of stores and dinning options not far away. Gas stations close by. The name does live up it is a Plus Best Western for sure.

"Great place to stay"

5
29/07/2017

Great place to stay. Stopped for the night after driving all day and was not disappointed. Staff was fantastic. Explained everything to me. Suggested good places to eat that would deliver to the hotel. Bed was great. Room was clean and very comfortable. They offered a complimentary breakfast was was filling.

"Fantastic Hotel"

5
25/07/2017

Our stay was outstanding. The room was clean and quiet. The staff was very friendly and helpful. We enjoyed a delicious breakfast the next morning. The pool and equipment room was very inviting but did not have time to enjoy that amenity. I found easy access to the internet and tv service.

"Best place to stay"

5
20/07/2017

A quiet location very friendly and helpful staff. The room was clean the beds and pillows we're very comfortable. The breakfast selection was great. I would definitely recommend this Best Western. Thanks

"Best stay"

5
18/07/2017

Rooms very clean, decor very modern. Bed super comfortable. Very spacious room. Best breakfast I've ever had at a Best Western. Even though I didn't use it they had a laundry room . Great location right off the highway. Employees super courteous, friendly and professional.

"Good value"

5
16/07/2017

Stayed here on our way to the outer banks extremely clean motel. Bed was so comfy we didn't want to get up in the morning! Great decor lots of amenities however wifi did not work and movie channel was not available

"Excellent stop over"

5
07/07/2017

Took a trip from NJ to NC and this was in between. I almost booked at a different hotel close by but this was new and had similar amenities. It looked modern, very clean, and had excellent staff. I would book with them again!

"very satisfied"

5
05/07/2017

new property very clean. Staff was wonderful, Rooms are very spacious and clean, Breakfast was great just what you need for early risers...check-in was easy and efficient and check-out was just as fast

"Beautiful King Suite w/ separate bedroom and full kitchen"

5
04/07/2017

Will definitely stay here again. Suite had separate bedroom with King bed as well as a separate kitchen with full size fridge, two burner stove, cabinets and two-section sink. The living room also had very new/modern furniture with a sleeper sofa and sofa chair. Will definitely stay here again

"nice hotel, but..."

3
03/07/2017

If you book through a 3rd party travel vendor(Expedia, Kayak etc), but sure to double check and confirm your reservations(and dates). We had booked 3 rooms for 2 nights and somehow the 1 of the 3 reservations did not get transmitted to this hotel's system, which left us short a room on a weekend where every other hotel in the area had no vacancies. The staff told us that we could "bunk up" but had no cots or any way to accommodate the guests whose room they did not have in their system, nor did they offer to help make other arrangements for them. We ended up having to make our own arrangements and drive an additional 30 minutes and pay 200$ for 1 room for 1 night. It was only after multiple requests and speaking to the GM that the request to refund the whole stay of the party effected by the error was granted. The hotel staff continued to blame the 3rd party booking site (and me) for the error, even after we showed them repeatedly that the information from the booking site was correct and I explained that I had called their front desk to confirm dates and room arrangements because I am obsessive in that way. Bottom line: Somehow the reservation information got changed from what we wanted(and paid for)and we were left without a room. Subsequently, while inquiring into a different problem with a DIFFERENT reservation with the same 3rd party site, I find out that the request for a refund for the above mentioned problem had not been made by the hotel staff. I went ahead and took care of it and got my refund. With that said, the hotel is new, clean and modern. Our room was spacious and the furnishings were comfortable. It is also close to the interstate. Price is comparable to other properties one exit down and closer to the Fredericksburg sites. The staff was professional, pleasant enough even if they are poorly trained and not well informed. Just beware and make sure to double check everything before staying here.

"Weekend get away."

5
30/06/2017

Pleasant experience, I would recommended this hotel. Breakfast okay, waffles, eggs. Gets crowded and they opened conference room for sitting. 141 characters too many to describe hotel. Xxxxxxxxxx cxxxxxxxxx xxxxxxxxx xxxxx .

"New, Clean, Efficient, Not Inexpensive"

3
20/06/2017

Right off Interstate 95, this Plus version of Best Western did nothing wrong and was exactly what a tried traveler would desire. Prompt and efficient check-in, a clean room in a new (2016) property, sausage-and-scrambled-eggs hot breakfast included. Price $134 plus tax. sold out over the weekend, it was about empty on a Sunday night.

"Family stay"

5
12/06/2017

This hotel was very impressive. Rooms were very clean and huge! Almost like staying an apartment. Staff was very friendly. Breakfast had a lot of great options. Would, definitely, stay here again and recommend. We were in town for the VA Renaissance Faire as a family.

"Quick stop late at night"

5
11/06/2017

Still had about 3-4 hours before I got home, late at night, so my baby (10 months old) and I needed a good rest for the next leg of our trip to get home to daddy. Breakfast fueled us full, and the beds let us rest very well before we made it home nice and safe.

"Very clean and updated"

5
09/06/2017

We had a group come into town to join us for a night of racing at Dominion Raceway (which is less than a mile away). Everyone was impressed by the cleanliness and the decor. I believe this hotel is only about a year old, so everything is very nice. I would highly recommend.

BWPT, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are so happy your group enjoyed our hotel and hope that all of you will be able to come back and see us again.

"Attention to Detail"

5
08/06/2017

My daughter and I stopped here on our trip from Florida to NJ. We chose this hotel because of the great reviews. We concur that this newer 8 story hotel has all of the amenities that a traveler would need. Details, such as, lots of fluffy, bright white towels, hotel staff that offered to go "above and beyond", a manager who looked up the best time to leave based on traffic patterns, sparkling clean rooms and a nice breakfast buffet all contribute to making this a hotel we'll definitely return to.

BWPT, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Wow! I love all of your word choices. I am so happy you enjoyed your stay. And I am glad that our hotel did such a great job to deserve such a beautiful statement. We definitely enjoyed having you and your daughter and can't wait to see both of you again. Thank you for taking the time to comment. And I'm glad we were here for you to choose. Have a wonderful day!

"Home away from home"

5
29/05/2017

Home away from home @ the Best Western plus in Thirnburg this is always a great stay for me and family , when my friends or family come to the area I always recommend Best Western of Thirnburg . This is actual the Mostly confortable place that I ever stayed away from Home . Five star stay at The Best Western plus Thirnburg

"Great place to stop for the night"

5
27/05/2017

We stopped for the night and we're happy with the hotel. It's new and clean. I could hear next door guests talking, but that only complaint. If you sign up for Best Western rewards you save almost $20.

"Good stay"

5
27/05/2017

One night stay. Best Western Thornburgh was a good hotel, the bed was comfortable. We requested a quiet room, and they accommodated us. We always have a good experience at Best Western Plus hotels and this was no exception

"Quick check in for a late night..."

5
23/05/2017

Easy to check in quickly as I was very tired from a very long day. It is still a very nice place to stay, very clean and new! very pleasant and accommodating staff! Thanks so much! This was the third or fourth time I stayed here and it continues to be my hotel of choice in this area!

"Brand new and very comfortable."

5
23/05/2017

Property is brand new and very comfortable. Easily accessible from highway. Plenty of parking right by the front door. Nearby is a nice little local Italian restaurant called Angela's. This is an excellent choice for travelers.

"NEW and very clean"

5
11/05/2017

Staff was friendly and helpful. They were very busy but still gave great service. This is a nice new hotel and very reasonably priced. Extremely clean, even all the common areas. The breakfast was well stocked and very good and also very clean.

BWPT, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank you so much for all of the wonderful comments. Let us know if there is anything else we can do to enhance your stay as feedback is always welcome. We can't wait to see you again at your next visit.

"GREAT NIGHT STAY"

5
02/05/2017

Everything was great. I love pets, but im glad this is not a pet friendly environment. It shows in the smell of the rooms. I signed up for a rewards membership as well. I hope this works in my favor. I love getting rewards.

BWPT, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
We are so glad you enjoyed our hotel and can't wait to see you again. Have a wonderful week and thank you for taking the time to comment.

"Beautiful new Hotel"

5
01/05/2017

Great location, great breakfast, new hotel so everything is inviting! Constance at checking was welcoming, warm and inviting. Room was beautiful and large. Will definitely stay here on our next trip south.

BWPT, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank you for taking the time to give us some feedback about the hotel. We will definitely let Constance know about how well she is doing. We hope your next trip finds you at our location again.

"This is a really good, clean, and reasonable place to stay."

5
29/04/2017

We were pleasantly surprised at the cleanliness and quality of the hotel. A very good value. The breakfast was Awesome! I can't say enough about the hotel. It seems the out of the way hotels at smaller towns on interstate exits come out to be the best in what they offer.

BWPT, Director of Sales at Best Western Plus Thornburg Inn & Suites, responded to this review
Thank you so much. We are so glad you liked our hotel as much as we do. Have a wonderful week and can't wait to see you back at our location.

"Excellent experience"

5
24/04/2017

My soccer team stayed at this hotel for a nearby Easter weekend tournament. The owners and staff were extremely courteous and helpful, and they even went above and beyond to accommodate our large group. This new hotel had great decor, was very clean, and the breakfast buffet was excellent.

"Terrible"

1
22/04/2017

Terrible, dirty, would never stay at a best western again. The service was okay, most employees were rude. I felt like they were being put out when we asked them for something. Never had such a horrible hotel stay. The bedding was fifthy.

"Great stay"

5
21/04/2017

Excellent hotel. Great staff. Kids loved pool. Clean, updated room with great amenities. Really great breakfast (pancakes, eggs, sausage, waffles , burritos, fruits, cereal, etc). The pack n play seemed brand new. Very nice.

BWPT, Director of Sales at BEST WESTERN Plus Thornburg Inn & Suites, responded to this review
We are so glad our hotel was excellent! Thank you so much for staying with us. We hope to see you and your kids again soon.

"Excellent hotel"

5
21/04/2017

Very clean, best night of sleep in a very long time. Hotel staff very friendly and helpful. Pool area very clean with plenty fresh towels. Breakfast items were fresh and eating area very clean. Would definitely recommend this hotel to others and would definitely stay there again.

"BEST Best Western Around!"

5
16/04/2017

Our soccer team stayed in this hotel while playing league games in VA this past week. The whole staff was absolutely FANTASTIC!! They went the extra mile to make sure the players were taken good care of. The rooms were clean, breakfast was good, the beds were comfortable and it was located a short drive from Fredricksburg. One day we had an early game and they made sure to open breakfast early so the players were well nourished for their game. This hotel is QUALITY! Thank you to the staff! ...Pittsburgh Football Club

BWPT, Director of Sales at BEST WESTERN Plus Thornburg Inn & Suites, responded to this review
We absolutely loved having your team here and hope to host you again if you have another game in town. Thank you for writing so many great comments. And I hope the team really enjoyed their games as well.

"A pleasant surprise"

5
15/04/2017

I was dreading my Thursday night trip down Rt. 95 south of Washington, D.C. due to the inevitable crowds hitting the roads early for the holiday weekend, so I attempted to score a hotel earlier than my usual 11 pm check-in time, at around 8 pm. I picked this small town exit after spotting a Best Western sign and was pleasantly surprised at the reasonable room rate and plenty of availability. A hot breakfast was included and it was excellent. A luxurious top floor room (701) and huge, comfortable bed with cable tv and wifi internet completed my perfect stay.

BWPT, Director of Sales at BEST WESTERN Plus Thornburg Inn & Suites, responded to this review
Thank you so much for the wonderful compliments. We are glad you got to stay with us and hope we get to see you again.

"Nice new hotel"

5
03/04/2017

Stated here on way home from Florida. Staff very nice. Best price was with veteran rate. Room was very nice, clean. Hotel is relatively new. Only complaint was breakfast not served until 7am. Not good if you want to get through D.C. With less traffic.

BWPT, Director of Sales at BEST WESTERN Plus Thornburg Inn & Suites, responded to this review
Thank you for your feedback. We are discussing our options on making breakfast more accommodating. We do have the on the go bags, but I can understand guest wanting the hot items to be open. Thank you again for taking the time to make a comment.

"CONSIDERATION"

3
28/03/2017

To many excuses, and no consideration for the comfort of the paying customers. Do to the lack of concern of the staff customers are not a priority when it comes to this business. All they has to do was take time and own the problem and correct it.

BWPT, Director of Sales at BEST WESTERN Plus Thornburg Inn & Suites, responded to this review
I am so incredibly sorry our staff made you feel this way. If you would like to talk further so that I may be able to rectify the issue please call me. The number is 540-805-5023 and ask for Mary. Again I am so sorry our staff made you feel anything other than important.

"Clean!"

5
26/03/2017

This is one of the cleanest Best Western's in the chain. You won't be disappointed if you stay here. The suites are very roomy and provide a tv for each room. Everything in the room is new and updated. Our room was spotless and clean. I would definitely stay here again.

BWPT, Director of Sales at BEST WESTERN Plus Thornburg Inn & Suites, responded to this review
Thank you for all the wonderful compliments. We are glad we will get to see you soon and hope to provide you an exceptional stay every time.

"Beautiful New Hotel with Great Staff"

4
16/03/2017

Right off the highway, this hotel was convenient and easy to find. The hotel staff is working hard to take care of guests. Rooms are new and nice. Just recommend a floor above 2nd floor, as it is loud from the open foyer.

"Great stopping point."

4
12/03/2017

Nice place to stop on our way heading down south. Very good location. Clean rooms, nice decor, and really nice staff. Signage for hotel is BW Plus -red and white. Not as easy to spot the dung from the highway.

"Nice Stay"

5
24/11/2016

We were in town for a few days to race at the nearby racetrack. For any racers that will be at Dominion Raceway this hotel is in a perfect location. The hotel is brand new,so the rooms are clean the furniture's new and comfortable. Staff was friendly. They have a small pool. Nice breakfast area and food. Parking is fine, if you have a trailer you may be better to drop it off before checking in.

"Best western stay"

5
21/11/2016

Great location, staff and room great value. New location very well done. Enjoyed complimentary breakfast that was quick and easy. Would plan trip around stop at location again. Staff was very helpful and professional.

"Great hotel"

5
18/11/2016

This is the first time we've stayed at thi property. We will definitely stay there again. It is very new. Beautiful property and great service. We received a free upgrade to a large king suite due to my platinum status. It is very close to I95.

"Best Stay Ever!"

5
24/10/2016

This was by far the best hotel stay we have had in many years. As a Diamond Club member, we were upgraded to a suite. The suite was the best appointed and designed room we have stayed in, in any of the many Best Western hotels, and other hotel chains. That is saying a lot since we have stayed in many up-scaled hotel chains during our lifetime. Best Western is always our first choice when seeking accommodations. Their reward program is outstanding, and we have never been disappointed with their accommodations.

"Brand New and Great Staff"

5
18/10/2016

Everything was great...I was actually heading nearby for the Holiday Inn Express and I couldn't see their sign so I stopped at this Best Western Plus...I had never been to one before but I will definitely go for one in the future...

"Fredericksburg, VA"

5
12/10/2016

WOW! We have been on Civil War Battlefield tour and found that we needed a hotel quickly as Hurricane Matthew was bringing a lot of rain. We drove up to this hotel not having a reservation, walked in and checked in. The front desk staff was wonderful, smiling, very helpful. We took a King Suite which was beyond our expectations. The room was super clean and very quiet. The room had a kitchen, 40" TV's in both rooms. The beds were super comfortable and the pillows were pillows, not lumps of stuffing in a pillowcase. The breakfast area was clean, with a great variety of breakfast food. We cannot say enough great things about this hotel. Do not hesitate to stay here when visiting the area. If there was a + 5 we would rate it. VWOW, again.

"Great Facility"

5
06/10/2016

A great new facility with great staff. Very clean. The facility just opened in May of 2016 but the staff and management appear to want to keep it looking fabulous. The lobby and breakfast area are almost on the elegant side. A great value.

"Fresh and clean, but... odd."

3
23/09/2016

Our room is clean, with a modern, albeit standard basic hotel style, bathroom, and a kitchenette. The bed is comfortable and the air is controlled by a wall thermostat instead of a rotating knob like so many hotel AC units. Plus, it is an actual suite, with a door closing us off from our daughter on the sofa bed. Room keys are RFID, not mag stripe, which is nice because no matter how hard I try I always demagnetize standard room key cards. Those are good things. But, there are some weird things. There is a fridge, stove, double kitchen sink, a couple of pot holders and some cooking utensils, but only one SMALL saucepan and a frying pan -- and zero glasses or plates or bowls. There are thin plastic disposable cups and paper coffee cups, I suppose, but I'm not sure what one would cook with this equipment. Maybe a can of soup, eaten out of the coffee cup? It's so bizarre to have so many empty drawers and cabinets. Our suite has a sofa bed, but that is only made up with sheets, and there are no pillows or blankets in the room that are not already on the master bed. We checked in at 9:30 with a tired kid, so she has one of our pillows (fortunately we had four and only need three) and our coverlet for a blanket. No patience to call housekeeping at this time of night. There are three light switches in the suite, and they all control the same TWO things simultaneously: the entryway ceiling light and the outlet powering my bedside lamp. And the outlets for chargers are integrated into the lamp. So if I want to charge my iPhone and watch, I need the switch turned on. This means our daughter on the sofa bed is stuck with a light on all night. We were given a wifi password, but there is no protected network here and thus no need for the password. The free wifi is good, but that's weird, no? Finally, from the bed we can smell smoke. Kind of like a wood fire. There is a chink of daylight visible around the AC unit, so it's probably coming in from that gap. But who has a wood fire right outside a hotel which is next to several gas stations, two other hotels, and a Couple of fast food joints, right off the Interstate? When it was 85 degrees today? It's somewhat disconcerting. So in summary this is a perfectly fine hotel. Enjoy the comfy king size bed, and bring beer to put in the fridge -- just make sure it's twist off and you are ok with drinking it out of the bottle. And make sure you are ok with going out to dinner -- to Taco Bell, I presume.

"Thornburg, Woodford, Guinea or Snell?"

5
21/09/2016

Hey, Y'all...in the country. I couldn't figure out if I was driving in to TacoBell or the Hotel!! I enjoyed the visit at this hotel but we had the opportunity to stay at a lower price at another hotel next door with a coupon. The employee did not have the authority to give us the discount, but we stayed anyway as there were really good reviews. I agree; however, a hot tub would have been good. Get away from the fast food restaurants in a short drive and there is pizza, Chinese and Mexican in less than five minutes. Rooms were clean and the staff great!!!

"Great place to stay"

5
21/09/2016

Location was right by Rt. 95. We were headed from NC to NY and then stayed again from NY to NC. Very, very nice staff, excellent cleanliness, breakfast is included and very good, fresh food. The staff was very helpful when we had questions; Easy check out. The beds and pillows were extremely comfortable. We used the wireless Internet and also the give you pleanty of towels We have recommended this particular hotel and location to our family and friends already. They deserve a 5 star rating.

"Shiny, new but...."

2
28/08/2016

Eager try out this Best Western "Plus" because of the "Plus" --we had a fabulous stay earlier this summer at a "Plus" in Sedona, AZ where everything was upscale compared to regular BWs, furnishings, decor, architecture, staff, and so on. In the case of this Thornburg facility, though, while certainly being new and shiny is a genuine "wow" factor, all is pretty much standard look from outside and in public areas. Certainly nice nonetheless. Receptionist was very personable and charming but evidently not fully trained, unaware of simple every day Diamond BW upgrade policies so process was long. When we got to the room, keys did not work. Returned to reception, and found out that the wrong room number was written on the key envelope. No apology at all for the inconvenience. Room (809) was of quite good size, as should be for what's advertised as "penthouse suite." Standard hotel furniture and sparse decoration. Kitchenette had a few paper cups, small plastic glasses, and flimsy plastic utensils. No real glass or ceramic coffee cups, hardly a "plus" in furnishing. TVs smaller than normal, and the only dresser drawers was in living room even though lots of room for one in bedroom. Clock radio had an old style iPhone connector. Bathroom while bright and clean is very standard, and only has a tub shower. Usually in upgraded suites there is a tub plus a separate shower. (Tub bottom is not textured and thus slippery, hotel should provide rubber non slip mats.) In many hotel suites there's a separate powder room off living room, but not here. Where's the "plus?" A/C and wifi are excellent, above average. Housekeeping is spotty. When we opened the extra blanket found many large brown lumps stuck to it, only hope it was spilled food.... Staff promptly brought us a clean blanket and removed the soiled one but without any apology at all. Treated as a routine matter. When I moved the clock radio on bedside table to make it visible from bed, revealed several obvious big sticky spots. Breakfast room very clean, all tables wiped, no crumbs, etc on floor. Attendant keeps a good eye on everything. Fare is standard BW and below Hilton's versions of "Plus" such as Garden Inn, Doubletree, Embassy Suites where fresh berries are always available as well as some cooked to order offering. A guess is this hotel is owned by absentee investors without hospitality experience and with too much entrusted to new staff. "The best fertilizer is always the owner's footprint." Respectfully, Peter Spiller

"Excellent"

5
26/08/2016

Excellent place that you do not expect for the location and price. Clean, large room with all amenities. Breakfast with a lot of choices. Friendly, helpful staff. I will likely stay here again when in the area.

"GREAT PLACE!"

5
25/08/2016

This was our night stop on our way from Florida to NYC. WHAT A FIND! We could not have found a better place to stay, even if it was for only 12 hours. The building is new and clean, the room was beautiful, and the bed was so comfortable. The staff could not have been more friendly. Breakfast had lots of choices, something for everyone. I wish we could have stayed longer, and would definitely plan to stay here again on our way through.

"Nice hotel"

5
22/08/2016

Very nice hotel. We enjoyed our overnight stay on our way to Myrtle Beach. Conveniently located off of I95. The breakfast is superior to most hotels continental breakfast. The mini omelets were excellent.

"Beautiful location, great staff and comfortable rooms."

5
21/08/2016

This newly constructed hotel is one of the top Best Westerns that I've visited. First impressions will go a long way. That's what I encountered upon my first visit at this location. The reservation specialists were so very courteous, kind, helpful, personable, attentive, and most of all professional. Their names are Ms. Breanna, Ms. Katie, Ms. Brianna, and Mr. Tabyah. They all made my stay very enjoyable, and went out of their way to do so. These reservation specialists are second to none. These are the caliber of employees that any establishment would love to possess. As far as the hotel itself, the lobby is very attractive, the rooms are immaculate and very clean. The bathroom, the first room that I inspect upon my entry, was very satisfying. The bed was so comfortable that I endured a very good night sleep. The amenities were also plentiful. The breakfast was prepared to my liking and the menu consisted of a variety of foods to choose from. I had no complaints at all during my visit. If you're ever in the area, this is the location to visit

"Nice Hotel"

4
15/08/2016

Needed a place to stay while returning home so stopped at the Best Western. We got a King Bed room. The room was clean and comfortable. The front desk staff were very friendly. The bed was extremely comfortable and the air conditioning worked perfectly. Had the breakfast in the morning and it was much better than other hotels I have stayed at. I would stay here again if ever in the area and in need of a hotel.

"just what the doctor ordered"

5
12/08/2016

Right place, right price and great up scale place. Its so nice when your on a road trip and you find such a nice place to lay your head down on a great bed. The desk clerk was so nice and gave me a discount for AAA membership,,,

"Brand New Hotel - Perfect"

5
06/08/2016

We picked this hotel because it was new - and were not disappointed. Excellent staff. Breakfast is good. Easy on/off from the highway. Free USA Today. Located just outside of Fredericksburg - between Fredericksburg and Spotsylvania. Easy for sight-seeing.

"Wonderful and friendly "

5
30/07/2016

This place was awesome! Great breakfast. Rooms were emaculaent and quite usually you can hear noise from hallway or other rooms but not here. Front desk was very friendly..would highly recommend if in the area!

"Great Hotel"

5
25/07/2016

Very clean, very friendly staff. Good location if you're on your way to Outer Banks to break up the ride. We stayed in a sweet and the room was very large. Kitchen was handy also. Walking distance to fast food and DQ, so that was convenient as well.

"Fabulous"

5
21/07/2016

This was a fabulous hotel to spend the night , for the family. It has been open 3 months. Brand new. Checkin was a breeze. Staff truly wants to provide the best possible and outstanding service to their guests. Accommodations were excellent as well as the complimentary hot breakfast. This hotel will continue to be our overnight stop when heading to the NC islands for vacation. Dont be misled thinking this is a Best Western motel, this is a Best Western Plus. I strongly recommend staying here, over all the other hotels within 10 miles. (Yes we have tried the others)

"Great New Hotel!"

5
06/07/2016

What can I say...IT'S NEW!! Everything was fresh and clean, beds & pillows, totally comfortable! Kids enjoyed the indoor pool! The laundry room on our floor (3) came in handy to dry the kids bathing suits! Lots of eating options close by. Great on/off highway location, yet it was nice and quiet! Staff was extremely helpful and pleasant! Only thing to mention was the wifi wasn't working when we arrived, but it was fixed in a reasonable amount of time. Breakfast & coffee were very good! If ever in the area again, I would definitely stay here!

"Independence Day 2016"

5
05/07/2016

This newly built location was one of the best I've stayed in. Recap of the stay Front desk staff: Professional, polite, and knowledgeable Rooms: Clean, spacious, and modern Breakfast: Free and plentiful Location: Located right of the exit, several places to eat (you have to try the extra crispy fried chicken and honey biscuits at Citgo-yes a gas station-the best I ever tasted) Overall I would recommend this hotel to families, couples, or business visits. I would definitely stay here again when I'm in the area

"Just needed a place to crash along our journey"

5
03/07/2016

This is a brand new place you can see and smell it ?? it has been open about 2 months. The staff was so friendly and always had a smile on their faces. It is clean and beautiful and the complimentary breakfast was awesome. The women working the breakfast area were so quick and on top of keeping up with the in flow of people. The only unfortunate thing is I was just passing through and couldn't stay longer ??

"Best Western Grand Opening!"

5
28/06/2016

Thornburg now has a first class hotel gracing our exit 118. The new best Western Plus is the tallest building between Richmond and the DC suburbs! Not only is it high in structure it is high on service. Front desk staff are attentive to every detail and your stay will be memorable for the complimentary breakfast or free laundry. For over 4 years the shell of this fine hotel stood vacant and empty just waiting for a vision to transform it into a high end travel destination. It boasts King studios with a kitchen and full size fridge as well as penthouse executive one bedroom suites. It also has a salt water pool and a charging station to recharge your electric car! Located right off the Interstate the best Western Plus at Thornburg has changed the skyline of Spotsylvania County for the better.

"Made things right"

4
27/06/2016

This is a new property, upscale for BW, modern with all the expected amenities. The rooms are spacious and attractive. The staff and management were very helpful and accommodating. They managed to find us the first floor rooms we needed, even giving us an upgraded suite at no charge so we could be on the first floor. When we were unable to use the WIFI in our room, they made a fair reduction in the room rate for our inconvenience. We were very pleased with the service we received at this hotel. A nice plus is a free guest laundry.

"A nice place to rest"

5
23/06/2016

After a long drive from GA, the hotel was easy to find and the parking lot was reasonably well-lit. The staffer (I don't recall her name) at check-in desk was very friendly and helpful. After providing my name, the staffer warmly replied, "we've been expecting you." Wanting to sleep in beause I was tired but needing to fuel up for the next leg of my journey, I asked what time breakfast buffet closed in the morning. The staffer told me the time and added that if we were a little late they would find something for us to eat. The room was clean, quiet and comfortable. By the looks of the partking lot, the hotel did not ppear to have many guests. Even though the website said continental breakfast, the breakfast included both hot and cold selections. Self-service waffles are one of my favorite hotel breakfast items. I had wafles, sausages and fruit. My niece have some of everything eggs, grits, muffins, sausages, waffles, etc. All in all it was a very nice location and only 1.5 hours from our next stop in MD. I would also like to mention that I received great customer service when I called Best Western's 800 number to confirm my room would not be given away if I arrived around midnight. When I tried the direct number for the hotel, I got a message that said the number was not in service. Odd. The representative at the 800 number said my room was confirmed and she would let them know what time to expect me.

"HIT AND RUN"

2
20/06/2016

On June 11th at 11:40pm I pulled into the parking lot, after a long 7 hour drive, and checked in. The following morning I check out and someone hit my one month old 2016 car and left it there with the bumper hanging on by a bolt. The hotel has absolutely NO SECURITY CAMERAS and I needed to get to SC for a college tour. Yes, the hotel is a nice hotel but please BEWARE!!

"Need for quick fixes"

3
05/06/2016

I have already answered this question. Not enough/lack of convenient electric sockets in room. Ice machine not conveniently located - surely you could provide more than one machine for a spread out hotel layout.

"Unexpected Delight"

5
30/05/2016

This is my first time at a Best Western as an adult. I loved it!!! The room is cute, clean and spacious. The king suite rivals another other brand name chain. The staff is friendly but Marian is my fav. Breakfast was delicious but she made it special. She enjoys her work and guests. The only thing missing was grits. I am very happy I chose this place.

"ok stay"

3
28/05/2016

The hotel was open for 2 weeks before my stay. Their staff was friendly. The breakfast is average with a decent selection to choose from. There is a race track nearby that you can hear if racing is going on. The TV was enough to drown out the sound.

"Outstanding Hotel"

5
17/05/2016

This hotel is brand new -- it opened 2 weeks ago -- and it's absolutely beautiful. My 14 year old son and I moved to this property from a nearby dump hotel that I won't mention. We loved the Best Western Plus and would recommend to anyone. The staff was fantastic.

"On the way to DC"

5
12/05/2016

Needed a stop on the way to a meeting in DC. The desk manager was extremely nice. She checked us in and recommended an outstanding restaurant nearby. The hotel was immaculate. Breakfast was delicious. The egg omelet with cheese was very tasty. I plan to make this a regular stop on the way to DC .