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Vorteilscode

Best Western Thompson Hotel & Suites, Thompson

4.5/5  - basé sur 168 notations.
205 Mystery Lake Road, R8N 1Z8, Thompson, Canada - Karte ansehen

Ganz gleich, ob Sie geschäftlich unterwegs sind oder neue Abenteuer suchen, im Best Western Thompson Hotel & Suites finden Sie alles. Besuchen Sie unser reines Nichtraucher-Hotel, günstig gelegen im Herzen der Innenstadt und nur wenige Minuten entfernt vom Einkaufszentrum, dem University College of the North, dem Rathaus der Stadt und Thompson Zoo. Das Best Western Thompson Hotel & Suites bietet 80 geräumige und schön eingerichtete Gästezimmer und Suiten, jeweils komplett mit Kabelfernsehen, Pay-TV mit Spielfilmen, High-Speed-Internetzugang und kostenlosen Ortsgesprächen. Zur weiteren Ausstattung gehören ein kostenloses warmes Frühstück, ein modernes Fitnessstudio und eine Sauna. Waschsalon für Gäste im Hotel, volle Geschäftsdienste und Tagungseinrichtungen. Das Best Western Thompson Hotel & Suites ist umgeben von zahlreichen spannenden Abenteuern. Die Gegend bietet herrliche Möglichkeiten zum Fischen, Kanufahren, Wandern, Schlittschuhlaufen, Skilanglauf, für Motorschlittenfahrten und vieles mehr. Erleben Sie Wölfe und zahlreiche andere Tiere des Nordens im Zoo von Thompson. Das Heritage North Museum bietet einen fantastischen Einblick in einheimische Kulturen und Traditionen. Wenn Sie einen entspannenden Tag am See verbringen möchten, liegt Paint Lake Provincial Park nur dreißig Minuten entfernt. Dies ist der perfekte Ort für Bootstouren und Fischen im Sommer bzw. Motorschlittenfahrten im Winter. Nur wenig weiter entfernt liegt der Wasserfall Pisew Falls, wo Sie die Stille des Wassers genießen können. Die Drehbrücke führt zu fantastischen Wanderwegen. Vergessen Sie nicht Ihre Golfschläger! Der Golfklub von Thompson, ein schöner Neun-Loch-Fairway, ist nur wenige Minuten vom Hotel entfernt. Reservieren Sie noch heute im Best Western Thompson Hotel & Suites, und erleben Sie erstklassigen Service und eine günstige Lage im Herzen von Thompson!Möchten Sie 3 Übernachtungen oder mehr buchen? Dann wählen Sie in der Dropdown-Liste „View Additional Rates and Rewards“ (Zusätzliche Preise und Angebote anzeigen) oben die Option „3 Night Stay Promotion“ (Angebot für Aufenthalte von 3 Nächten) und informieren Sie sich über unser Sonderangebot für 3 Übernachtungen!

Best Western

Thompson Hotel & Suites

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Sauna
    Sauna
mehr sehen weniger sehen

Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 165 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
101
Sehr gut
48
Befriedigend
12
Mangelhaft
2
Ungenügend
2
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
1
Alleinreisende Alleinreisende
4
Familie Familie
19
Geschäftlich Geschäftlich
64
Geschäfts-<br>reisende Geschäfts-
reisende
124
Geschäftsleute Geschäftsleute
69
Geschäftsreisende Geschäftsreisende
86
Paare Paare
7
Reisen mit Freunden Reisen mit Freunden
4
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Great Stay"

5
12/09/2018

I travel to Thompson regularly for business and there is no where else I would rather stay then at the Best Western. Great service, great rooms, great amenities, close to everything. Highly recommend.

"Great Hotel in Thompson"

5
04/09/2018

When I travel north to Thompson, Best Western is my preferred hotel because of its location, excellent appearance and amenities. The rooms are clean and comfortable and the breakfast service is superior!

"Nice hotel"

5
28/08/2018

My husband and I stayed here for 3 nights and were pleasantly surprised. The hotel is nice, modern, well kept and the staff is friendly. Our room was spacious and the bed was super comfortable! Everything was clean. The bathroom didn't have a bathtub but other than that it was good. They have a fitness room and a sauna and they offer fancy water in the lobby. Free breakfast is from 7 to 10 Monday to Friday and 7 to 11 on weekends and includes cereal, sausages, eggs, waffles, toast etc. All in all it was a good experience. We would stay here again!

"Nice Hotel"

4
16/08/2018

Had a mix up with my room, they gave it away to someone else. It took a few minutes but the front desk staff found another room for me. They did not really tell me why but I did get upgraded to a suite at no extra charge. I don't mind when mistakes happen as long as they are corrected properly as this one was.

"Original review requested, but missing...?"

3
09/08/2018

Anyway, IF you have to be in Thompson, be it business, you lost a bet, or just gotta go there once (which was my excuse) may as well stay at a hotel you know isn't going to be a crap hole. Comfy bed and overall a good place to stay.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Bill. The maturation of your review puts you in a class all your own as far as review writers. While the complexity of the acumen behind this is abstruse, we still thank you for your delightful review of our beds and overall stay. I find Thompson and area outdoorsy, crisp, filled with friendly people from all over the world.. I am not sure that we are talking about the same place. Thanks for the kind review of our property.

"Comfortable stay in Thompson MB"

5
07/08/2018

Clean, comfortable, up-to-date rooms, excellent food service. The hotel provided complimentary soup and nachos in the late afternoon after check-in, which was above and beyond my expectations. The staff did everything possible to make me and my fellow guests feel welcome.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Kathy! Thank you very much for your lovely review of our property. We strive to create a wonderful , friendly customer experience. Hope to see you again.

"Best Hotel in Thompson!!"

5
24/06/2018

Best Western Thompson Hotel & Suites has their game in tact! I have to say I was extremely pleased with my stay this weekend. We travel to Thompson 3 to 4 times a year as family still lives up there. We arrived late, and had a very quick check in, and they even moved us to the first floor at the last minute as I am a smoker and wanted to have quick access to a door. Very accommodating. If I could steal the bed I would. Breakfast was terrific. Something different each of the 4 days we were there. Our room was refreshed perfectly every day and the housekeeping attendees were personable and friendly. The second day we were there we encountered the disgusting smell of weed/pot smoke in our room. It was upsetting as it had actually invaded our air and my wife was feeling ill. Thankfully the hotel had already been notified, and they acted responsibly in the matter. I felt very safe that they took our concerns seriously and acted fast to make sure that our health was not affected as you do not know what toxic chemicals are really being smoked anymore. I would HIGHLY recommend this hotel to anyone travelling to Thompson.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Ray. Thank you for taking the time to review our Property. We truly appreciate the mentions about breakfast. I am so glad we could accommodate your preference for the first floor. I invite you to call direct and book so we can make sure you have a convenient location. My sincere apologies about the encounter with the smoke. We do not condone the use of any type of smoke, or vape in our building. I am glad that we were able to resolve this issue as it was a concern for many. We hope to see you again on your next trip to Thompson. From all of us here at Best Western, Thank you.

"worst managers ever"

1
22/06/2018

nice hotel, but absolutely despicable management. an associate, who has a prescription for medicinal marijuana for chronic disease, was kicked out because they " thought he was smoking it" because it smelled. this wasn't even the worst part. after calling to reasonably call and discuss on his behalf the GENERAL MANAGER Ethel YELLED at me and hung up on me 5 times. Then Shannon did the same thing. I am appalled and the accusations with no proof over something that is legal medically, and legal for absolutely everyone this year, is un called for. do your self a favor, and do your self a favor. they YELLED and screamed at me, and I wasn't even the person in question or in their room. They hung up and yelled multiple times, and Charged whatever they want on your credit card. Stay at days in or quality inn. Ethel, and Shannon, find a job that isn't in customer service.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Mr A. At Best Western Thompson, we strictly adhere to our No Smoking policy in a bid to create a safe, clean and comfortable environment for each and every one of our guests. We will not, for any reason, or perceived special relationship, accommodate anyone breaking that policy. This would mean the discomfort of our other guests, who we care about and value. We could tell you were very angry. That is unfortunate. Sincerely,

"Road Warrior"

5
02/06/2018

Once again I had a fantastic stay at this hotel. Fast checkin was perfect after a long drive from Winnipeg. Nice clean room and a very helpful staff overall just a great experience. Next time I am up in Thompson I will stay there again. Breakfast was top notch.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Patrick, we are very glad you enjoyed our breakfast. We are always trying to keep it fresh and delicious for our guests. Thank you for the review we truly appreciate it. Sincerely,

"Wonderful place to stay"

4
29/05/2018

This hotel is centrally located, staff are very friendly and helpful and the hotel is exceptionally clean and well kept. This Best Western hotel is definitely my first choice of a place to stay when I am in Thompson.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Cindy, We are happy that you were pleased with your stay. We hope to see you again when you are in the area. Thank you.

"Great hotel"

5
10/05/2018

Best hotel in Thompson, highly recommend getting their rewards program. I'm up here 4-6 times a year, with elite member status I'm almost always receiving an upgraded room and I've accumulated enough points for two free nights stay. Staff is always polite and the hotel is very clean 10/10

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Your review is much appreciated. We work hard to maintain the standards year over year. Our rewards system is really great, and I am glad you recommend it. Who doesn't want free rooms? From all of us here at Best Western Thompson- Thank you! We will see you on your next trip!

"clean rooms good breakfast "

4
06/05/2018

Stayed in the suite which was very clean and spacious. Staff was very helpful. The hot breakfast included scrambled eggs, sausage, waffles, toast, cereal and yogurt, but could of had more fresh fruit.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello! Thank you for the review. We appreciate the time you took to review our breakfast as it is one of the areas we continue to try to improve. We offer Apples, Bananas and Oranges daily. I am sorry that you missed them during your meal. If you are ever with us again, please ask the attendant or the front desk should anything be unavailable. We hope to see you again.

"A really nice experience"

5
09/03/2018

This was a complete surprise. I stay at a lot of hotels throughout the year for business and found this to be really nice surprise. Staff were extremely professional and helpful. The hotel supplies hot soup and nachos at 5pm. After working with a team all day, it was a nice way to unwind for everyone!

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Thank you for your lovely review. We certainly appreciate it. We too felt that it would be a nice "welcome back" at the end of the work day for our guests if they could have a light snack to tide them over until supper. Hope to see you again. Sincerely, Shannon R. Assistant General Manager

"Never coming here again"

1
17/02/2018

So disappointed with this hotel. I always stay at best western in other cities and have never been treated this poorly by staff. We came for a hockey tournament so we have children with us. We were told by staff that if our kids are seen in the hallways we will be evicted. It's 40 below. And only 8pm on a weekend. The sign says quiet time is 11pm. If they don't want kids in their hotel then maybe they should make it an adults only establishment. And for $180 A night they could have at least cleaned the room a little better. Never staying here again. And I'll think twice before booking best western again.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
We are also disappointed at the lack of respect some (not all) parents had for the other people staying in the hotel who were also paying for their rooms. Also disappointing was the lack of responsibility that some (not all) parents took for their children in a public building. Entitled, immature behavior was treated as such. We have many teams that stay with us who understand and respect general policies and rules, and who have empathy and respect for other people who are paying for a hotel room. Fortunately, we can see where this is coming from, and we agree with you about your future choices in places to stay. Sincerely, Shannon

"Second time here - great place to stay in Thompson"

5
30/01/2018

Recently spent 2 nights here. I had a large suite ; kitchen, king bed, a couple of closets, living room, 2 tvs. It was nice and spacious- a perfect size for what we needed. The beds are really comfortable. Linens are nice. There are extra pillows and blankets in teh room should you need them. The room also had a safe. There were separate thermostats for both main areas of the suite. I stayed near the end of the hall. It was quiet. You could here the guests above your room but it wasn't disruptive. The morning breakfast is included in your room rate and is served until 11am. At least it was when we were there. There are quite a few breakfast options available. It is staffed so it is kept clean and replenished quickly. There is a small business area that offers a couple of computers. Front desk staff are friendly and welcoming. This is our second time here. We were here two years ago and again it was positive. The rooms do get very dry with having to have the heat on - can't change that really.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Poolofjello! Thank you so much for this review of our property. We are working hard to keep it up to date and clean for our guests. We are truly;fighting the dry air in the building this winter. We do have some humidifiers on hand if people ask for them. We cannot wait for warmer weather! Thank you so much for staying with us!

"Good Place to Stay"

5
13/12/2017

Its clean. The staff are helpful. The beds are comfortable. I enjoy staying here whenever I'm in Thompson for business. I also enjoy the Best Western points. I hope to cash in on the points with my family this summer. I rarely use Best Western hotels when I am on vacation but plan to see how it goes with my family. My family might think Best Western hotels are a little utilitarian for a vacation. Time will tell.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello! Thank you for the kind review. I am happy you are enrolled in Best Western Rewards! Depending on where you go, Best Western now offers a variety of hotels and accommodation types. Bestwestern.com is where to go to check it out. The points can also be accumulated and used at any of these properties. Happy vacationing!

"Great place to stay!"

5
04/12/2017

I checked in online so I was able to go to the front of the line when I asked if there was any benefit to those who checked in online. The room was clean and the staff was always friendly and helpful. Loved the light meal on the Friday night and breakfast was good.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Dave! We appreciate your nice review and all the things you mentioned. People are able to do more and more now using a phone or computer,and it makes sense to us to make sure that if people want a quick check in, we can do most of the work before they get here. Thank you for choosing to stay with us!

"Best Hotrl in Thompson"

4
23/11/2017

Nice, clean and friendly. For an extended stay this hotel offers everything you may need. Friendly helpful staff, rooms are comfy, small gym the suffices your workout needs and breakfast is rather good. Also well centred in town for shopping or restaurants.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Thank you for the lovely review of our property. We are in close proximity to anything a person would need that we do not already offer right here in the hotel. Thank you for choosing to stay with us! Please come again.

"Road Warrior"

5
12/11/2017

Very clean and nice hotel. Rooms were very good they could have had the parking lot cleaned as they had some snow over the weekend but overall a great place to stay and at a good price. Will stay there next time I go to Thompson.

"Excellent!"

5
08/11/2017

Very clean, comfortable hotel. Seems like it is not very old at all. Breakfast was very good, especially considering it was included in the rate. I will definitely stay at the Thompson Best Western again.

"Comfortable and well locTes"

3
08/11/2017

This hotel offers convenience and comfort especially for business/work-related travel. Located near the town's centre with stores and amenities, this is the place to stay in Thompson. The rooms are spacious, with a bar fridge, large washroom and desk. An 8-10 minute drive to the airport, it offers the basic amenities you need for a comfortable stay.

"Nickel City"

5
05/11/2017

Nice modern hotel. Very clean and quiet. Excellent décor in rooms. Good variety for breakfast items offered - not the same items every day; three days and three different hot items were offered along with the usual cold cereal, toast, muffins etc. Walking distance to local shops and restaurants despite the cold weather at the time.

"Best Hotel Option in Thompson"

5
25/10/2017

I have stayed at other hotels in Thompson and this is by far the nicest... fresh decor, clean rooms, excellent breakfast, friendly staff, recent upgrades, good internet connection. The location is also excellent... centrally located in Thompson, near restaurants and stores, and convenient access to the airport. Taxi services were always quick and easy.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Rob, We appreciate your wonderful review of the property and hope to see you again soon. Sincerely, Shannon R,

"Great stay"

5
17/10/2017

Very clean hotel, great dollar value, friendly staff. Would stay here every visit to Thompson without hesitation. Traveled with a hockey team and the staff let our parents use the eating are to gather int he evenings at curfew until quiet time.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Shannon, Thank you for choosing to stay with us during your hockey Weekend. We appreciate your feedback, and hope to see you again on your next trip! Sincerely, Shannon R.

"Nice Facility, Some things lacking"

3
16/10/2017

The bed was very comfortable and the breakfast was good. The service was overall fairly good but there were a couple of oddities. They mute the volume on the tv in the eating area and to get them to play sound, I had to go through a whole process because the breakfast attendant didn't seem to speak English. This happened 2 days in a row. I like to unwind by watching Netflix or playing a game on my PS4 but to change the input on the TV you need a "special" remote from the front desk that the hotel only has 1 of. Then I found out that they block Playstations from using the internet so there goes Netflix. I checked out early and won't be returning for those reasons

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Marc, Normally we have the breakfast bar Television on low volume, but have the closed captions on so that people can watch the news and still enjoy conversation in the area. However, we did notice that the closed captions were off after another guest told us about the sound. Our breakfast bar attendant is new, but speaks normal English, so not sure what that is about. I do wish that whomever you talked to would have asked us for help in this matter rather than leaving you unsatisfied with the television volume. It is unfortunate that you were unsatisfied with your stay due to us not being able to accommodate your gaming activities. We have the highest bandwidth possible, and work very hard to make sure our internet is accommodating, available and secure. Sincerely, Shannon R.

"Excellent Hotel"

4
10/10/2017

The Best Western is a very good place to stay if you conduct work in the Thompson area. The hot breakfast is good and open till 10 am. The hotel is close to the airport and a Tim's restaurant and Boston pizza are close to the hotel.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Rob, Thank you for taking the time to review our property. I will be sharing your wonderful review with the team. Thank you and hope to see you again if you are in Thompson. Sincerely, Shannon R.

"Best in Thompson"

5
02/10/2017

Best in Thompson, better than most hotels in a big city. New modern hotel, very clean, comfortable, safe. Breakfast was awesome. Centrally located, close to everything.10 minutes to the airport. Walking distance to Boston Pizza, Wal-Mart and Safeway

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Don, Thank you so much for your great review of our property. The team here works really hard to make sure our guests have an exceptional experience. I will be sharing this review with the team to let them know they are on the right track. Sincerely, Shannon R.

"Clean rooms and excellent service"

5
29/09/2017

This is a very well maintained and clean hotel. Rooms were quiet and breakfast is good. Easy to get anywhere from here. Staff we pleasant and accommodating. Only thing to improve on is the coffee. First visit to Thompson. Wolves and murals around town are lovely.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hi Dalyce! Thank you for the great review of our hotel. We work hard to keep everything clean and up to date for our guests. I am concerned about the coffee. Did you mean the room coffee or the coffee we have on tap in the breakfast bar? We did find out that we had an issue with our machine that may have affected the mix ratio so hopefully if that was it, the issue is now repaired. We trust the feedback we get from guests such as yourself to know where we are doing well, and where we need some work. Please drop me a line about your coffee recommendations @ [email protected]

"Always a great stay"

5
29/09/2017

This is my hotel of choice in Thompson, it has pleasant and helpful staff, clean rooms, great breakfast, great location and I look forward to being there. The fitness room could be a bit better but it does the trick.

"Best hotel in Thompson"

3
06/09/2017

Clean, modern. Newer than the Days Inn. Breakfast was good. Parking lot was well lit and seemed secure. Wifi was strong. Breakfast opened early to accommodate some guests. I would stay here again when in town. Located in the heart of town on a central street.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Mark, Thank you for the excellent review of our property and taking the time to fill out a review. We are wondering if we missed something that would have made your stay even better as you only rated us 3 of 5 stars? Please feel free to connect with us in regards to any issues you may have had. Hopefully the next time you are in the area, you will give us a chance to make sure your stay worthy of a higher star value. Thank you for choosing Best Western Thompson. Sincerely, Shannon

"Always a pleasure"

5
02/09/2017

I come to Thompson about 3 times a year for work and always stay here. Excellent service from staff. Lovely updated and CLEAN hotel. Super comfy beds. Only "thing" i've ever experienced was when a huge hockey group was also therr on a Saturday morning the breakfast wasn't as good as it ususally is... But 99.999% of the time this is the best Best Western there is!!! 10/10 highly reccommend.

"Excellent Experience"

5
28/08/2017

We stayed at this hotel for two nights. We were a large group who booked 10+ rooms. The breakfast was excellent. Staff was friendly, helpful and accommodating. Beds and pillows were very comfortable. Always plenty of hot water. Great location and very easy to get around in Thompson. We would definitely stay here again! Only problem for us was there were no bathtubs and we had several small children in our group!

"Flawless!"

5
10/08/2017

Our stay at the Best Western in Thompson was truly a flawless experience. Easy check-in, spotless rooms, and a fantastic breakfast spread included in the price. We will definitely stay here again when our adventures take us through Thompson!

"Very good service"

4
10/08/2017

Great place to stay. The staff was very helpful with anything we required. We did have a problem with noise but it was quickly corrected. If you are looking for bang for your buck this is the place to stay while in Thompson

"A Beautiful Best Western!"

5
08/08/2017

We stayed one wonderful night with a Natural Habitat Tour on our way to Churchill. Many thanks to the Management and support staff for making our stay an exceptionally pleasant one. Our room was so very clean, comfortable, and peaceful. Our deliciously nutritious breakfast was served in a lovely room. Thank goodness for the laundry room! Loved the apples!!!!!!!!!! Looking forward to our next visit!

"Clean, comfortable and well situated"

5
03/08/2017

The room was clean, as were the sheets and towels. I found the bed very comfortable. All the room amenities worked and the people very pleasant and helpful. The hotel location was central to the airport and town.

"Great hotel"

4
17/07/2017

I regularly travel to Thompson and stay in different hotels when I go. This hotel is my favorite. The beds are absolutely perfect - slept like a baby for a whole week. All the staff are super helpful and friendly. The hotel and rooms are clean and the shower was great. The coffee in the breakfast room was disgusting, but that's my only criticism. Will definitely stay again.

"Return Trip"

5
16/07/2017

This is my third time at the Thompson Best Western - and it has yet to disappoint !! One of the cleanest , most well kept Best Westerns in North America !! I have been to MANY !! I am a Sales Rep and this is seriously one of my favourite places to stay :-)

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Shelley R., This is a wonderful review of our property! It is so uplifting and positive that we are sharing this at our meeting with our team, as compliments like this mean so very much. Thank you from all of us. Hope to see you again soon! Sincerely, Shannon R.

"Likely best hotel in Thompson"

4
12/07/2017

The hotel is very new with the sort of amenities and fixtures you would expect from a Best Western or any modern hotel nowadays. Nothing spectacular, but certainly above average and probably worth the extra dollars compared to other local hotels. There is no pool, which is my only criticism.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Lodestar-Crusader Thank you for the review of our property. I hope that you choose to stay with us again on your next visit to Thompson. Have a great day. Shannon R.

"Best experience I ever had!"

5
10/07/2017

From the moment I walked in the door to the time I checked out the staff was very helpful and friendly. They went out of their way to let me know they were available if I needed anything whenever I came their view they acknowledged that I was there. They made sure I was well informed about any promotions such as the light dinner offered that day. The room was great, it smelled great and the bed was very comfortable. The breakfast was very good with a great selection of hot and cold items. I couldn't have asked for more and blew my expectations out of the water.... the only negative I have about this stay was that I was in another town the next night and it made my next hotel room (in another chain) very disappointing... I loved my stay and I will always choose Best Western when given the choice!

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello X809WPmichaels! If I could sum up your review of our property in one word it would be "Awesome"! This is much appreciated, and we are very grateful you took the time to share your experience. I do so hope that if you are in the area again, you stay with us. Sincerely, Shannon R.

"Hotels"

4
29/06/2017

Everything was good except for the terrible mattress ! It was way to soft for us and pillows were stinky! Hotel itself is nice ! People are friendly but breakfast was just breakfast ~ nothing special ! I did not complain but it is what is it !!! Firmer mattress please !!

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Dear Rose C, Thank you for your honest review. While, most people do enjoy our mattress style, a premium pillow top mattress that we use in all of our rooms, it was unfortunate that you did not. We would have solved the problem with the pillows immediately if you had called the front desk to let them know. We have ample pillows for exchange as well as different options for all preferences. It is regretful that we did not get the chance to make that right for your stay. We hope to see you again if you are staying in the Thompson area. Sincerely, Shannon R.

"One night stay"

5
26/06/2017

Very clean & well maintained hotel. Staff were friendly & attentive. Room was clean, well stocked with soaps , towels. Breakfast area was spacious, good selection of food, well displayed items & maintained by staff.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
13Solo Thank you for the lovely review of our property. This review will be shared with our team. Hope that you will stay with us again when in the area. Sincerely, Shannon

"Best place to stay in Thompson"

5
21/06/2017

Very nice, clean hotel. Friendly staff. Rooms are excellent. The only place to stay in Thompson. Very close to the grocery store (Starbucks) and Tim Hortons. Nice view of the park to the East of the hotel.

"Thompson MB Best Western"

4
19/06/2017

The hotel was clean and the beds were very comfortable. Restaurants were in walking distance and breakfast was good. Felt safe and parking was free, as was WIFI. Would recommend this to all travelers. Would have liked a pool. The staff was helpful and accomodating.

"Awesome hotel and staff"

5
14/06/2017

Had an excellent stay at best western, Thompson Manitoba. staff were nice and helpful. everything i need was attended. great service. sauna and fitness center was awesome. their breakfast was great plus their manager special too.

"If there is an emergency, run!"

2
07/06/2017

There was a fire during my stay and the staff did not how to deal with it... I had to tell them what to do! Also the say they have high speed internet but not while I was there... Disappointing for a BW. Also took me over 15 minutes to check in when there was only one person in front of me.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Reneed27 While our staff is trained on Emergency response, no one can predict personal response to actual emergencies. The Management team and the Thompson Fire Department were excellent and had things under control immediately. The only damages were to an removable object in the sauna, and the sauna itself was only out of service for clean up for 3 days. Seeing as your visit was during our internet hardware to upgrade, we can only apologize for the delays in service. We now have the best dedicated internet service available. sincerely, Shannon R. Assistant General Manager

"OK Stay"

4
31/05/2017

The hotel is located down town and was good for walking around to see the sights. There are a number of food places close by also. The staff were helpful. Not sure if they had a continental breakfast as we had to leave early.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello C5062IFanthonyc, I am happy you left us this review so that i could share that we have a full hot buffet breakfast that includes Pancakes, daily hot meat, egg and Potato choices, Yogurt, fruit , hot and cold cereals, muffins and sweetbreads. served 6:00 am to 10:00 am on weekdays and 7:00 am to 11:pm on weekends. Also, because We don't want our guests to go away hungry, you should have been offered our Breakfast to Go, which is a bagged breakfast that includes a Water Bottle, Granola bar, or Muffin and a piece of fresh fruit. I can see you were not given this option, so we will be using your review as a training, so we may better serve our guests in the future! Thank you for giving us this review and I hope that if you are in the area again, you will stay at our Property. Sincerely, Shannon Assistant General Manager

"Best Western in Thomson"

4
15/05/2017

I had a great stay, with helpful and friendly staff. I spent 5 nights with no issues. Very clean room. The only issue was a noisy vent outside the room that bothered me a little, but beside that the overall stay was great.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Dear Anachristinapl, Thank you for your positive review of our property. We apologize that you did not get full enjoyment of your sleep due to the vent. I wish we could have fixed this issue during your stay with us. If you are ever in Thompson again, please book with us, and let us know that you need a quieter room. We will be happy to oblige. Sincerely, Shannon Rothlander Assistant General Manager

"Awesome room"

5
14/05/2017

They got a very nice and clean hotel room. Breakfast is also great and fresh!I just love staying here every time I go to Thompson. The Filipino staff are well trained and very accommodating. I just love the ambiance here and sleeping here was wonderful as well. Everything to Best Western Hotel in Thompson is pretty near. It is just a walk away from the mall, grocery, hospital, library and park. I will definitely come back here to stay and book at Best Western Hotel Thompson. It is cozy and comfortable in here.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Dear 386reynaldr, Thank you for choosing to stay here when you come to Thompson. Repeat guests give us the best feedback. We truly appreciate this detailed review, as it will help others to make informed decisions. From our entire team here at Best Western, Thank you! Sincerely, Shannon Rothlander

"very nice place to stay"

5
05/05/2017

This is a fairly new hotel with a very friendly and accommodating staff. So clean and new with all the proper amenities. The breakfast was quite tasty in the morning. Had a great nights sleep and look forward to staying here again on my return trip.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello Grant, Thank you for choosing our property to stay at while in Thompson. I am glad to see that you had an enjoyable stay. Thank you for the mention of breakfast , I will be sharing this review with our team here at Best Western. Hope to see you again, Shannon Assistant General Manager

"Nice"

5
30/04/2017

Very nice hotel in Thompson , overall very nice experience and was there for 12 nights and all day observe that staff was very cooperative and informative Over all very good experience and recommend to stay in hotel.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Hello and thank you for your lovely review of our property. We appreciate your reviews and hope that you will stay with us again if you are ever in the area. Sincerely, Shannon

"Very Nice"

5
30/04/2017

Very Nice experience , overall comfortable , nice and clean , all staff was very cooperative, I recommend to stay in hotel if you are in Thompson , nice location and near to the airport, overall Thompson is small place but Hotel is very nice.

"GREAT BEDS IN NOISY ROOMS"

4
26/03/2017

The rooms are very well appointed. A wonderfully comfortable king size bed and excellent amenities in the room. The shower stall is a great feature, i.e. not having to hurdle over the lip of a bath tub. The desk chair was a bit of an adventure, i.e. if you leaned back you were off on a trip! Good selection of TV channels although very few in HD. Wifi was okay. Two misses. The rooms are noisy as anyone going down the hall talking is like they are in the room. Get a top floor to avoid the chance of having a family of elephants stay above you thumping around. The food at the breakfast room was unhood. Not warm let alone hot. I mentioned that the food in the chaffing dishes (eggs, potatoes, sausage) was cold and maybe the heating element was off. Nothing was done. I had to throw mine out as it was inedible. I also noticed that the garbage can was overflowing about halfway through the service and it was never emptied. Some good, some not so good.

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
SeniorGauncho, We are so glad you gave us your review. I can see that we came up short in a few areas, and will be correcting them. We have shared your review with our Breakfast Bar Attendants, as this was definitely disappointing to read and they need to know that a correction is necessary. I will be contacting you through a message for more information. I hope that if you come to Thompson again, you will give us another try. Sincerely, Shannon

"quality at a very reasonable price"

5
23/02/2017

Have stayed at this Best Western before and they never disappoint! The room was an upgrade due to my Best Western status but even their basic rooms are very good and I highly recommend! Staff are friendly and by far its the best hotel in Thompson!

Shannon R, Manager at Best Western Thompson Hotel & Suites, responded to this review
Welcome Back. It is so nice to have a repeat guest take the time to give us a review like this one. We truly appreciate your patronage, and hope that you continue to stay with us. On behalf of our team here at Best Western Thompson Hotel & Suites, Thank you! Shannon R.

"Nice for a Small Town"

4
16/02/2017

This was a nice Best Western. The breakfast was great. Always had scrambled eggs and a choice of a starch and Meat, as well as the full continental spread. My room was a bit stinky, but I bought an air-freshener so it was fine. The bed was comfortable, and the hotel was quiet. I was concerned because I was near the elevator, but it turned out fine. Rooms were quite large.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Congoroom. Thank you for the review regarding your stay with us. Although we are a Best Western, we offer a breakfast standard of a Best Western plus, because we know how important it is to start a day right. I wish you had contacted us about the scent in your room, as we aim to make sure that there is never an unpleasant odor in any room, or public area. Our goal if this happens is to find it and fix it. Thank you for choosing to stay with us. Sincerely, Shannon R.

"Best in the Western"

5
04/02/2017

Very clean hotel with plenty of parking. Little slow at check in but otherwise a great place. Stayed on the forth floor, nice clean room with very comfy bed. I found the hallway to be very chilly but once in my room, I was nice and warm. Breakfast was better than other Hotels with a little more variety. Scrambled eggs with spinach and cheese, sliced ham, sausage patties, boiled eggs and more...

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Nelsonl629, Thank you for the lovely review of our property and in particular our breakfast. We keep it fresh and filled with a variety for our guests. I am looking into why your check in would have been notably slow as this is something we can probably use to improve on. I will be sharing this review with our team members, as they enjoy knowing they are making a difference. Thank you, and hope to see you again. Sincerely, Shannon

"Totally Awesome Hotel"

5
11/01/2017

We stayed one night. The hotel looks brand new. The rooms are excellent with big extra comfy beds. It was a bit cool so i put up the heat and they worked fast and were not noisy. The breakfast was one of the best, eggs,ham pancakes and it had cappuccinos lattes etc.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Sean, We greatly appreciate your excellent review of our property. The team works very hard to upkeep the new feel and appearance of the building and rooms. Thank you for your breakfast comments. We hope that people are enjoying our added coffee options as we feel it adds variety to our breakfast. Hope to see you again if you need to stay in Thompson. Sincerely, Shannon R.

"best ever"

5
17/11/2016

this hotel rates as one of the best ever places to stay in Manitoba. we use best western when ever can because of the great service and politeness of the staff. we also love the breakfast they serve and how friendly the staff is.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Gordon, Your review was amazing, and so I made sure everyone knew that they had a part in how we made you feel. Please come stay with us again when you are in the area. Sincerely, Shannon R.

"Best Western Thompson, Manitoba."

5
01/11/2016

Very clean rooms,friendly personnel, genuine continental breakfas. Northern gateway - beautiful lakes and rivers close by. Lovely weather in summer. But I understand that in winter it could be very cold.

"Road Warrior"

5
20/10/2016

Very nice and modern hotel well kept and very clean. Had a very good breakfast in the morning will stay there again next time I go up to Thompson. Staff was very helpfull at check in and check out. It is nice to walk into the lobby and find it clean and smelling fresh.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hi Patrick! Thank you for this wonderful Review. We truly appreciate your positive comments. I will share this with the entire team so they can see that what they do makes the difference. Hope to see you again soon. Regards, Shannon R.

"Cleanest hotel ever"

5
05/10/2016

Instayed there last night. The staff was so friendly and the hotel was one of the cleanest hotel i have ever stayed in. They have a great breakfast also. You will not be disappointed on your stay here. And it was very quet all night.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Rod, Thank you for highlighting the cleanliness of the hotel. We truly appreciate that you took the time to put such a wonderful review online for us. We strive to do our best for our guests every day. I will share this with the team! Sincerely, Shannon Rothlander

"Great nights sleep"

5
01/10/2016

Super comfortable bed and a fantastically cleaned room. Better sleep than at home, which is fantastic for a business trip. All staff that All staff I encountered were professional and friendly. Thank you, I'll be staying again.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Kelly, Are our beds FANTASTIC or what? Thank you for your review of the property. We try very hard to create a Wonderful Guest Experience, and thank you for reviewing us in such a positive manner. We truly appreciate it. Hope to see you again soon! Shannon R.

"Very comfortable"

4
30/09/2016

Cozy and comfortable stay in Thompson. Large room, with option of a balcony making a quaint cigar roost. Standard breakfast in the morning, clean rooms and friendly and courteous staff. Have stayed here previously and will return again when in the community.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hi BKal50, Thank you for your review. We strive to maintain a clean and fully functioning hotel for our guests. Thank you for the review highlighting that we have a Balcony Suite option. They do come in handy for those who wish to only step right outside for fresh air. Please visit us again soon. Shannon R.

"Excellent night's stay"

5
21/09/2016

I can't say enough nice things about this hotel. The staff were exemplary, particularly Shannon and Dolcey; the room was far better than I had expected, and the breakfast was delicious. I felt welcome from the moment I arrived at the property, which is well-maintained, and which has a nice, immaculately clean lobby. The standard room I was in had an incredibly comfortable king-sized bed with lots of pillows, the television reception was good, and the bathroom spotless with nice Bath and Body Works toiletries. Its location couldn't have been better; I came down from northern Manitoba to do some winter shopping and the hotel was kitty-corner to the mall containing a Mark's Work Warehouse and a Walmart. It is also handy for the McDonald's and the Boston Pizza in town. Breakfast, which is available from 6:00 a.m. until 10:00 a.m. consists of everything you could possibly want: I'm not much of a breakfast eater, but they had pastries, eggs, bacon, sausages, pancakes, yoghut, several different types of juice, cold cereal, and coffee and tea. The hotel kindly held onto my baggage after I checked out so that I could finish my shopping unencumbered by luggage before I caught the train back to the north. A vending machine, an ATM, and an ice machine are available in the hallway leading off the lobby.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Allie, Thank you for the very detailed review of the property. We truly appreciate that you took the time to touch on all the aspects that you did. People often look to reviews to pick a place to stay, and yours is wonderful in its detail! We hope that you will stop in again when you travel to or though Thompson. Sincerely, Shannon R.

"Only Stay Here!"

5
11/09/2016

Only stay at this hotel if you go to Thompson,MB. Great hotel and nice staff! Brand new hotel very clean and well maintained, room was great! Breakfast offered at the hotel was okay, what you'd expect from a hotel free meal.

"Friendly Hotel"

4
18/08/2016

Best western hotel, the staff are friendly and helpful I stayed in two different room types standard and balcony, The balcony room was best, better and bigger cooker, fridge and space, the standard room king was good and cooking facilities were small but manageable, Good gym, good parking lot, short walk to shops, Nice clean hotel, best in town and recommend a staying there. Breakfast typical hotel, good but nothing to right home about.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Bill, Sincere thanks to you for your lovely review of the property. We have many different room types outfitted for longer stays, (Balcony suite, King Suite, Extended Stay Suite). Thank you for your feedback about using them. We want to do even better with breakfast. If there are any specific suggestions that you think would help us improve this part of our service, please let us know. We truly appreciate and try to use guest feedback to improve. Regards, Shannon R.

"Beautiful Property"

4
11/08/2016

A beautiful hotel in Thompson. My room was clean, well stocked and had the most comfortable bed. Stay were nice and the free breakfast is quite good and it's included in the price. The only issue for me was there was no restaurant attached to the hotel so in the evening, you have NO choice but to go out.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello 644Reneea Thank you for taking the time to leave us a review. I will be sharing the review of breakfast with the team, as it is wonderful for them to get recognition! While we do not have a restaurant on site, we do carry all of the take out menus from many different chain and local places to eat and they all deliver. We welcome all of our guests to use our Breakfast bar area if they prefer to eat out of the room. Our team is able to guide our guests to restaurants within a 2 to 5 minute walking distance. I hope that if you are in the area again and stay with us, we can provide you convenient meal options. Sincerely, Shannon

"Clean, quiet, helpful staff. "

4
14/07/2016

Newer hotel, modern, clean & quiet. Fitness centre small but well equipped: all new machines. Staff friendly & helpful. Reasonable rates. Ample parking Basic breakfast (one hot meat, pancake machine, toast, etc.) included with stay. Stayed on the main floor. Some upper rooms have mini balconies which look nice.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello WJ Bonnie, I am late in my reply to your review, and for that I apologize. Your review touched on so many important factors people look for when reading reviews to choose a place to stay. I thank you for mentioning our Fitness Centre and Breakfast, as well as our Parking lot. We invite anyone looking for more information to please contact the hotel directly. Sincerely, Shannon Rothlander

"Thompson Best Western"

5
25/06/2016

Nice modern hotel with excellent breakfast. THe beds are very comfortable, and the hotel was clean. Nice to have a parking area that is well monitored in this city. Only downside is that the road noise can get loud during the day, but is fine for sleeping at night time.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Mami, My apologies for my late reply. Thank you for your review. I agree that daytime road noise can be a bit excessive, and thankfully it does settle down for night. Our staff works hard to keep our facility clean and in excellent repair. We hope you enjoyed your stay and would love to have you stay again. Sincerely, Shannon Rothlander

"Cozy in the North"

5
07/06/2016

What a hotel, has great staff and a breakfast area that offers good food included in the price. The rooms are spacious and the parking lot is great for just rolling in or out for your stay. The hotel offers rooms (suites) that you can sit out on a balcony and enjoy the sites. Check out their FB page they have clowns pictures as well, that would be Bobo & Toothy from the Khartum Komedians up there for the Shrine Circus 2016. Great staff and very helpful too!

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Kevin! Sorry I missed responding to your review! The Shriner representatives and clowns were amazing! Bobo and Toothy even let us managers get in a picture with them. We truly appreciate your review, and hope that if you are in the area again, you will stay with us again. Thanks so much for choosing Best Western. Sincerely, Shannon

"Good Clean Accommodation "

3
26/05/2016

This is a modern hotel with the expected amenities for a business traveller, including a decent weight room. It is close to restaurants, fast food, shopping and groceries. The hotel room was clean and modern and so were the public areas and parking lot. The staff were really friendly and helpful with dinner suggestions. The breakfast was mediocre but that is typical with free breakfast buffets offered at many hotel chains these days. I would rock mend this as a place to stay when in Thompson.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Greetings Regularwithmilk, We appreciate your detailed review of our property and staff. The Team always wants to know how they are doing, and we share all reviews to let them know the impact they make. We never want our breakfast to be mediocre, and would sincerely appreciate any suggestions you may have in regards to how we could add some more "Wow" to our breakfast buffet. Thank you for choosing to stay with us while in Thompson. Hope to see you again. Sincerely, Shannon R

"Very nice hotel."

4
25/05/2016

This was my first time staying at this hotel. Staff were very friendly and got me checked in quickly. Room was nice. Clean. The wifi was a bit on the slow side. Location in town is very good with everything close by. Hotel itself was pretty quiet.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Birddog, Thank you for choosing to stay at Best Western Thompson. We sincerely appreciate your feedback on our facility. I apologize that the internet was not satisfactory, as it is an important part of a guests stay. I hope you addressed this with our guest services when it occurred as we have recently made some technical advancements that have sped things up considerably and we want it to always be fast and reliable. I hope that should you have another visit to Thompson and area, you stay with us. Sincerely, Shannon R

"Everything awesome."

5
23/05/2016

Super comfortable bed and pillows. Clean hotel and room. Decent price for Thompson, centrally located. Friendly staff. Quiet hotel, breakfast included. Strongly recommend for both families and business travellers. Good sized desk in room.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Greetings Dan, This review is wonderful. Thank you for your kind review of our property. We sincerely appreciate it and the recommendation to others. Hope that should you travel though Thompson and area again, you choose to stay here. Regards, Shannon R.

"Great hotel"

5
19/05/2016

I have stayed there numerous times as our travels take us through Thompson quite a bit. Always a great experience. Front end staff are friendly and always helpful. Rooms are clean and comfy and they always upgrade my room when they can. Paid way more for way less in other cities. Nice hotel.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Jeff, Thank you for the review of our property. We appreciate that you took the time to let us know how we are doing. Hopefully we see you again. Sincerely, Shannon R.

"BW Thompson Manitoba"

4
03/05/2016

Good Hotel place for business trip , hotel location next to all services , warm and clean Room, Comfortable bed and clean, Internet speed acceptable, I do strongly recommend this hotel for your stay in Thompson

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello, Thank you for the wonderful review of our property, and the recommendation on our behalf. I hope that should you visit Thompson again, you come back to stay with us. Have a great day! Sincerely, Shannon

"best western rocks"

5
26/04/2016

staff is great,,very clean hotel. The staff are the most polite people I have met. They will do anything to make your stay as comfortable as possible. I have lived in this hotel for six months and it felt like home. This was a couple of years ago and nothing has changed.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
What a wonderful review! Thank you for your kind words and I will definitely share this with our entire team so they can see the impact that their day to day work and commitment have on our guests! I hope that whenever you are in Thompson, you stay with us again. Sincerely, Shannon Rothlander

"Comfy Beds"

4
28/03/2016

Overall a good stay, beds are great, the room was clean. Only bad things were the hall way was too warm and the internet did cut in and out all the time which was frustrating. You have to get down quick for breakfast or the eggs will be on the cool side. Overall it is a good hotel. I will stay again as its one of the few clean hotels in Thompson!

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Leitta, Thank you for your review of our property. I wish that you had felt confident in bringing forward your concerns during your stay so that we could have resolved them early on. Usually if guests have issues with the internet, we are able to resolve them in a short period. We find that communication of guest issues allows us for timely resolution, and prevention of frustration on the guests behalf. We thank you for taking the time to let us know what we could have done better. Sincerely, Shannon R.

"Very Excellent Service"

5
10/03/2016

Stayed here for work, and was very impressed. The hotel is a few years old, but looks brand new. The staff was incredibly friendly and helpful. We rented a room for a meeting and it was everything we needed and more. Very well done.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Zappafeld, Thank you for this positive review. We are 4 years old and work hard to maintain the facility. We truly appreciate this response and will share it with our team. I hope that if you come to stay in Thompson again on business, you will choose us again. Sincerely, Shannon R.

"Mixed emotions"

3
02/03/2016

Hotel was clean and tidy. Rooms were modern. Typical "hot" breakfast. Staff was unable to provide me with Express checkout or apply my CPSA rate to hotel room. They looked it up and told me the reduced rate but were "unable" to apply to my booking. Cost me an extra $30 per night. Argued with me about it as well. It turned a good stay into a bad experience vey quickly.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
When a guest books though a travel agent who does not have access to a CPSA rate, the rate will not register. This is something local that must be done at property level.. The actual rate difference was $18.92 and we corrected this on the same day. We did credit you back the same date. Thank you however for your honest review of our property, our cleanliness, and amenities. We invite you to book direct with us in the future, which I am certain would improve your experience overall. Sincerely, Shannon R.

"New and Clean Hotel in Thompson"

4
23/02/2016

Stay at the Best Western while in Thompson for work. It's the newest hotel in town and it shows. Very clean facility and friendly staff. The room was good size and not over crowded. The washroom was big with a separate bath and walk-in shower. This is the only place I'd stay at if work requires me to return to Thompson.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello DMulligan, What a wonderful review of our property. Thank you very much, I will make sure we share this with our entire team as it is they who make the difference with the work they do. I hope that should you return to Thompson, we see you again. Sincerely, Shannon R.

"New hotel and a nice stay."

3
03/01/2016

Stayed here for 2 nights with my girlfriend in July 2015 when we came for a friend's wedding. The hotel is newly built and in an awesome location. Within walking distance to the mall, restaurants and bars. Located right on the main road/highway from Thompson Airport and Winnipeg so easy to locate. The room was clean and the beds were very comfy. No complains there. The hotel has an indoor pool which we never used because were too busy. They also have a free breakfast with a typical hotel selection. No complains either. The front desk service was really helpful and we received most of the items we asked for in the room. Overall a decent hotel to stay while in Thompson.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello, Thank you for your review. We appreciate your kind words. I have to point out that we do not have a pool as it confuses people when they come on here prior to booking. I hope that if you are ever in the Thompson area again, you choose to stay here. Sincerely, Shannon R

"Location, location, location"

4
03/01/2016

You can't beat the location of the BW in Thompson. It's at the main intersection in town and it is surrounded by shopping malls and restaurants. The parking lot is easy to get in to and out of. The room was clean, the staff cheerful, and the breakfast nook not too crowded. My only suggestion was to have floor mats in the elevators; it was getting a little muddy in there. But that was my only nit to pick.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Exit! Thanks for your review. Usually we do not have too much moisture in the Elevators, however, that was a wet couple of days. I have taken your suggestion and we will be placing some in there during wet days as it will also keep our carpeted floors cleaner during those times. Thank you. On behalf of our entire team, we appreciate your review, and hope to see you again soon. Sincerely, Shannon

"Clean Clear and Christmassy"

4
03/01/2016

We were there in December. The hotel is clean, and they worked very hard to keep it that way as unseasonably warm weather melted snow and sand which was tracked in. We had a suite. It consisted of a large sitting and dining area, a bedroom, and bathroom. The bathroom had a large shower but no tub. Not a big deal, but sometimes one likes to soak. The suite was well equipped with everything we needed but it was a little uncomfortable in that there was no couch in the living area, just two somewhat uncomfortable arm chairs. Others have commented on the crazy cable TV system. So passe. simple cable and fast internet as most people are streaming nowadays. Internet was good and free - which we needed as this was a working trip. We had the complimentary breakfast downstairs daily. Food was good, no shortage of options from cereals through fruit to pancakes, scrambled eggs, and meat and hash browns which they changed up daily (ham/bacon/sausage). Front staff were always friendly. Check in and check out were a breeze. Great place to stay when in Thompson.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello South, Thank you for the lovely review of our property, and especially our Breakfast area. We will certainly be sharing this review with our Team members who work in there. It is good to show them the impact they are making. I hope that if you are in the Thompson area again, you will come back to stay with us. Sincerely, Shannon

"A Small Misunderstanding"

4
23/12/2015

I have stayed at this hotel in the past and enjoyed my stay. During my stay this time, there was a small misunderstanding between myself and management. The problem was dealt with quickly and professionally. Thank you for making sure my stay lived up to my previous experience.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello David, Thank you for staying with us, and for allowing us to apologize. We appreciate your choice in staying with us. Hope to see you again! Sincerely, Shannon R

"ok place"

3
22/12/2015

a bit pricey. they turn the heat way down at night. it takes a long time to check out. i think it took almost 25 minutes to get printed receipts for 3 room Breakfast is good, but the cereal dispensers dont work well. Good luck getting cheerios.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Alexander, I sincerely apologize that your stay was not up to your expectations. That is terribly disappointing for you and not a reflection of what we strive to provide for our guests. We hope that should you visit Thompson again, you will give us another chance. Thank you for your review. Shannon R

"very comfy beds - great place to stay"

4
07/12/2015

Just stayed here for a night this past weekend. Friendly desk welcome and check in. Room was comfortable, microwave, mini fridge, flat panel tvs, coffee makers. Beds are really comfortable. A large group of us stayed - we had at least 15 rooms. Everyone remarked on the comfortable beds. Breakfast is included and there are lots of options. This is located in an area that is central to many options. Mall across the street has groceries, a Starbucks, Tim Hortons, Safeway. Area around has a few restaurants.Arena is very close by. If I was in Thompson again would definitely stay here.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Dear PoolofJello, (Love the name!) Thank you so much for your review of our property. Our beds are wonderful and we are really glad they are too big for people to take home! We will be sharing your wonderful review of our Breakfast bar and Guest Services with our team. Please, if you are ever in Thompson again, make sure you stay with us. Sincerely, Shannon

"Another Great Stay"

4
24/11/2015

Took a balcony suite and spent the night in Thompson before driving onward to Winnipeg. Suite had everything that was needed, my spouse spent a little time on the balcony for lifestyle breaks and was happy with room as well. The only downside is the uncomfortable chairs in the living room but that was minor.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Dear Gillamite,, Thank you for the review of our Balcony Suites. These are a favorite among frequent travellers. We are glad you took the time to review your stay and that it was positive. When it comes time to redecorate, we will take reviews about the furnishings into consideration. On behalf of all our Team Members, Thank you and please come again! Sincerely, Shannon

"Best western Thompson"

5
19/11/2015

Great clean and comfortable beds !! Staff is friendly upon arrival although not sure on How to 'key' in the number code for being a repeat customer that head office sent us for $25 discount ! By check out in the am that person did not know either therefore they Charged my credit card for full amount ! On another note Rabbi in the breakfast section Is very nice and friendly! She goes above and beyond to keep this area top notch and Everything fully stocked and hot ! Breakfast was very good!! We were in a rush to leave due to the upcoming storm & she urged us to take a "coffee to go"!

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Rose, Thank you for the wonderful review. We are very glad to see that you mentioned breakfast. It means much to the Breakfast Bar attendants when their work is noticed and we will definitely share this with them. I hope that should you return to Thompson, you stay with us again. Sincerely, Shannon

"A lot nice then I ever imagined. Business travel."

5
27/10/2015

Good staff, fast check in. Room was ready at 11AM for us which was nice. We hadn't requested in advance. I have stayed in a lot of hotels (luxury and otherwise) and this was definitely a surprise - its in my top 5, it meet everything important to me (listed below): Wi-Fi - good, however Netflix slows down in the evening. email and other non-streaming stuff works great. My business partner experienced the same on same floor - 3rd. Food - pretty good, coffee (lobby) is excellent and made fresh from a dispenser Room - very clean I was very impressed. Shower - hot as you want, great for steaming clothes if you are so inclined. Bed - clean and very comfortable. Wash products - I forgot my body wash, and had to use hotel soap - its bath and body works stuff, an unexpected thing to find good quality products available. Shoe shine cloth (not bath and body works) is great, did a great job.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello SeanKiely, I am sure to pass on your review to all our Team Members here at Best Western Thompson Hotel & Suites. It is very important to know that they made a good impact and that your review reflected that. We try to provide an excellent experience, be it for one night or a long time. I hope that shoudl you ever visit Thompson again, you will again stay with us. Sincerely, Shannon R.

"Great experience"

5
29/09/2015

Clean, comfortable stay and will return every time when in the area. Room was top quality, bed was extremely comfortable. If I could change one thing it would be the tv service, hard to navigate channels with such a basic cable service.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Chad. Thank you for your review. We are disapointed that you had issues with our cable service and have found a few solutions for the issue. Hopefully should you return, you will stay with us again. On behalf of the entire team, thank you for staying with us while in Thompson, and we hope to see you again. Regards, Shannon

"Great Value in a New Property"

4
21/09/2015

When traveling in Western Canada, usually the choice of hotels in the northern parts of the country are less than what we are used to. This Best Western in Thompson is a real nice change. It is new, clean and very welcoming. I will stay here again in the future for my business travel.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello GN Allen, Thank you for your positive review of our property. We work hard to maintain it and appreciate your time taken to let us know how we are doing. Hope to see you again if you return to Thompson in the future. Sincerely, Shannon

"Probably the best in Thompson."

3
30/08/2015

Fairly standard stay for a best western. Staff were very good. A few small issues with the room but overall a clean hotel. Certainly in the top 2 for Thompson. Very good hotel breakfast as well. Window drapes on 1st floor don't close which is weird.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Leigh, Thank you for the review of our property. I am glad that overall you had a positive experience. We are dismayed that you were unable to find the black out curtains located on the window in your room. I inspected the room to make sure that nothing was amiss, and they were there. How unfortunate that we did not resolve this for you while you were on the property! I hope that should you come back to Thompson, you come stay with us again. Thank you for choosing Best Western Thompson. Sincerely, Shannon R.

"Big and Bright"

5
21/08/2015

New hotel. Safe in room, though there weren't instructions and the staff had to come show us how to use this non-standard safe. Though it had a good elevator, it also had a very nice interior staircase—carpeted, not too wide, good handrails, nicely lit with only a few steps to each landing. Used the breakfast area for our picnic lunches and dinners. Bright, warm , convenient, and inviting. Others did, too. Our room had two king size beds; very nice. We used the laundry machines.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Greetings JB Whitehouse, Thank you for the heads up about our Safe instructions. We do keep instructions in each room, and unfortunately no one replaced the one from your room. We have since reviewed and made sure they were all in place again. We are glad you made use of our Breakfast bar, as we encourage our guests to use the public areas so that they feel at home while in Thompson. We will share your review with the team and thank them for their part in your stay. Sincerely, Shannon R.

"Comfortable stay"

5
13/08/2015

Property is my only choice when traveling to Thompson on business. Staff are always found to be pleasant upon arrival and exceptional in delivering customer service. Property is conveniently located within walking distance to the mall and restaurants/fast food establishments.

Shannon R, Manager at BEST WESTERN Thompson Hotel & Suites, responded to this review
Hello Again 1972! I am glad to see that you have continued to use our property as your go to hotel in Thompson. On behalf of our entire team, Front Desk to Housekeeping, Thank you for the lovely review and we hope to see you again. Sincerely, Shannon R