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Stony Plain, Canada





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Best Western Hotel Sunrise Inn & Suites, Stony Plain

3101 43rd Avenue, T7Z 1L1, Stony Plain, Canada - Siehe auf einer Karte
Best Western Sunrise Inn & Suites - Aussenansicht Das Best Western Sunrise Inn & Suites ist ideal in Stony Plain Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Das Best Western Sunrise Inn & Suites bietet 110 geräumige Zimmer und Suiten. Suiten mit Kamin oder Whirlpool verfügbar. Alle Zimmer sind ausgestattet mit Minikühlschrank, Mikrowelle, Haarfön, Bügeleisen/Bügelbrett, Kaffeemaschine und High-Speed-Internet.Für Tagungen sind ein Konferenzraum und große Banketträume verfügbar. Ein komplettes warmes Frühstück ist in allen Zimmerpreisen enthalten. Hallenbad mit 3-Etagen-Wasserrutsche, Whirlpool-Wanne, Dampfsauna und Fitnessraum. Wir wünschen einen schönen Aufenthalt.Für alle Reservierungen ist beim Check-in eine gültige Kreditkarte vorzulegen.Haustierfreundliche Zimmer verfügbar.

Best Western

Hotel Sunrise Inn & Suites




Vorteile des Hotels

  • Kostenloses Frühstück
    Kostenloses Frühstück
  • Whirlpool im Zimmer, separate Badewanne oder Whirlpool-/Badewannenkombination für zwei Personen verfügbar.
    Whirlpool im Zimmer, separate Badewanne oder Whirlpool-/Badewannenkombination für zwei Personen verfügbar.
  • Swimmingpool
  • Klimaanlage in der Anlage
    Klimaanlage in der Anlage
  • Cocktailbar in der Anlage oder max. 30 m vom Hotelfoyer
    Cocktailbar in der Anlage oder max. 30 m vom Hotelfoyer
  • 24-Stunden-Rezeption
  • Safe in der Anlage oder im Zimmer
    Safe in der Anlage oder im Zimmer
  • Sauna (Dampfsauna)
    Sauna (Dampfsauna)
  • Fitnessstudio / Gesundheitszentrum
    Fitnessstudio / Gesundheitszentrum
  • Reinigung/Wäscherei
  • Umweltfreundliches Hotel
    Umweltfreundliches Hotel
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Bewertung unserer Kunden

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Travelers Choice 2022
Certificate of Excellence 2020
Traveler's Choice
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"Best family hotel around!"

User 06/01/2023

Always a great experience. Clean, lots of amenities and staff is always friendly! If you have kids, the pool is the best around! You will be happy that you chose this hotel as the one for your stay!!!

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for the outstanding review, we are pleased to hear your family enjoyed their time with us.

"Overnight at Best Western Sunrise Inn and Suites"

User 03/01/2023

We have stayed at this hotel numerous times as it is approximately half way between home and where we frequently travel, and appreciate our stay each time. The staff are great, the breakfast is great - all is good.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for the outstanding review! We appreciate the time you took to review your stay and as always glad to have you back, loyal customers are the best!

"Great hotel."

Rodandphyllis, Calgary, Canada 03/01/2023

If you are staying in Stoney Plain the Best Western is a great place. Clean, comfortable, good breakfast, good fitness centre and friendly, knowledgeable staff. This is our go-to hotel in Sprice Grove.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for your kind words, we are pleased to see you back and that you had a great stay.


User 14/11/2022

The hotel was full, the breakfast line was insane, the lady working could not keep up at all. Kids running thru the hallways playing hockey right outside our door. Very frustrating to say the least. Will look for another hotel next time

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Stacey we are sorry to hear that your recent stay with us was less than exceptional. We do host local sports teams and have codes of conducts for them to follow, which does not appear to be the case during your stay. Your concerns will be reviewed so we may avoid these issues in the future. On behalf of the entire team please except our apologies for not exceeding your expectations.

"Travel here for work often!"

User 08/11/2022

This hotel is is a great location close to numerous services. The staff are friendly and helpful as usual. I have stayed here many times in the past and have never had a bad room. I highly recommend the Best Western.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you Don your your kind words, we are pleased to hear that you are receiving great service consistently! We love to hear this and look forward to hosting you again on your next trip to town.

"Definitely Sunshine!"

Johnedeals, Calgary, Canada 05/11/2022

Stayed at this location when travelling north and south through Alberta. Ideal travel ammenities all around it and in it! I don't look for any others. Always quick and easy check in and out. Professional staff.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you John for the outstanding review, we appreciate the time you took to share your experience with others.

"Kids really dig the pool."

jderek01978, Edmonton, Canada 17/10/2022

I stayed here for business but the family came for a visit. Our room was perfect for both. The pool room is great as well. Salt water pool was warm enough to keep you going. As well the corkscrew water slide really rips.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for your comments, we are pleased that you were able to get some family time in during your recent stay with us! We are happy to hear you were able to enjoy some of our hotels amenities' and make some memories. We appreciate your loyalty to our property.

"Amazing customer service"

Pamela Y, St. Albert, Canada 26/09/2022

Stayed 2 nights for a wedding that was so amazing from the food to the super clean room pool is clean with plenty of towels Breakfast was hot and replenished so you never ran out and the workers are so helpful and friendly what an amazing team

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you Pamela for the great review. We are pleased to hear your event and stay were amazing, it is what our team works hard for! Your comments will surely make them know there hard work does not go unnoticed.

"Perfect perfect"

734karik, Provost, Canada 25/09/2022

What a great little hotel. Close to Timmies and Starbucks, grocery stores and restaurant choices. Awesome walking trail right there to get outside and enjoy. The room was great, comfortable and clean. Staff were unusually friendly. No one was grumpy or cranky. Not even the breakfast bar area! Pool and waterslide were super fun and gym well-equipped! We had a great stay, thanks!!

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for the outstanding review, we are pleased to see you were able to enjoy the hotels amenities as well as the surrounding area. We appreciate the time you took to share.

"Convenient and Clean"

User 20/09/2022

BW Sunrise Inn is located in a very convenient area, with many on-site amenities as well. It's a quiet location and the rooms are large for a decent price. Rooms are a bit outdated and the fan didn't work in the bathroom, but it didn't bother me too much. Overall, it's a great place to stay close to Edmonton.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
We appreciate the time you took to review your recent stay with us, your comments and concerns will help us to make improvements where needed to make sure our guest have an exceptional experience.


gilroyn59, Calgary, Canada 09/09/2022

I really enjoyed my rest here. The service was great and was greeted with lots of smiles and cheerfulness. The bed you had no choice but to fall asleep in. And not want to get out of bed. The swimming pool was nice and cool and very comfortable.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for your comments, we appreciate all feedback we receive. Hope to host you again on your next trip to town.


User 06/09/2022

We had an absolutely great stay. We arrived early and were able to check in right away. Staff were courteous, happy and smiling. I definitely recommend staying here, we had a great time. I'll be staying here again

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
We are pleased to hear you enjoyed your experience with us. Your comments and feedback are greatly appreciated and we are glad we were able to accommodate a early check in.

"reasonable $"

J5104J, Toronto, Canada 31/08/2022

checking in and out was easy. front desk staff were courteous. our room was big, clean, it has a small kinda kitchen- aside from the usual coffee, tea etc there's sink, dishes, soap dish, few kitchen gadgets. i'm not a big breakfast eater, selection of food and drinks were OK

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank for sharing your comments about your recent stay with us. We are pleased to hear that you enjoyed your time and the little extra's in your room. We look forward to hosting you again on your next trip to town.

"Nice, comfortable hotel"

User 24/08/2022

The beds were very comfortable and the rooms were clean. The hotel was updated and very nice. The kitchenette amenites were newer and very nice as well. Staff was friendly. I was there for work so I didn't use the pool but it looked nice and many people seemed to be enjoying it.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for your feedback, we appreciate it! We are pleased your accommodation suited your needs and hope that next time you will be able to enjoy some of the amenities we have to offer like our steam room and whirl pool, always a nice way to relax after a long day of work.

"Not a fan...."

cdvp1985, Grande Prairie, Canada 20/08/2022

They enter on DO NOT DISTURB signs, company trucks have been broken into three times in the past ten months, prioritize short-term guests or long term in regards to room reservations. Plus side- Rooms are large...

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Sorry to hear about the issues you have had with your vehicle, we do have our parking lots monitored 24hrs by camera. We try our best to accommodate all of our guests and extend current guest when needed with the least disruption as possible. Thank you for your feedback we appreciate the time you took to share.

"Nice and comfortable"

Janneta Z, Calgary, Canada 19/08/2022

I was staying for few nights and found it very pleasant. Nice big rooms, comfortable bed with different firmness pillows.I would recommend this hotel, good location too. Has a restaurant lounge with delicious meals and drinks.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
We are pleased to hear you were able to enjoy our INN Lounge along with our other amenities during your stay. Thank you for your time to share your comments.

"Needs a few updates"

Chpprjck, Calgary, Canada 17/08/2022

Nice hotel, friendly staff but noisy in the morning as guests leave at all hours. The doors are very heavy and tend to slam as they close letting you know when others get up or go to the gym etc. Hotel could use some USB plug ins as well as the only one I could find was on the TV. Good location and clean..

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for the feedback, we appreciated the time you took to share your concerns with us.

"overnight stay"

101Holidayer, Mesa, Arizona 06/08/2022

We always stay at Best Western if it is at all comparable in rates and close to where we are going. This hotel is great and lives up to Best Western standards. The taff is always very professional and look after your every request. It was great to see the lounge was open for supper. The meal was great. Not a big menu but very adequate. We ordered 1 meal and shared it. Lots of food

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
We are pleased to hear you enjoyed your recent stay with us. Thank you for the time you took to review your stay we appreciated your feedback.

"Quality time with Family"

User 02/08/2022

Always welcoming and friendly staff. You are always welcomed even with large families and many children. You got everything in the area within a walking distance from the hotel. The sauna room was a bonus. so powerful and relaxing that it is worth every penny. definitely I got my money worth and will come again.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
What an outstanding review on your recent stay, your comments will be shared with our team who will be delighted to see there hard works does not go unnoticed. We appreciate all feedback from our guest!

"Booking scam"

Explore23999, Calgary, Canada 01/08/2022

Showed up for our reservation. We were advised that no pet friendly rooms were available. We were advised to find another hotel. Hotel did not cancel booking even though we were standing a front desk to check in person. Hotel processed payment. Called them for refund they said booking..com processed payment as a no show.. We were there in person. Hotel says they can't issue refund and booking.com says contact hotel. Sounds like a total scam to me. Save yourself the frustration of travelling and stay where you know you won't be ripped off and can be guaranteed a room… Customer service gets a zero from me.. Stay away from Best Western

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Sorry to hear of you experience during your travels. We did receive the reservation and room was booked by Booking.com in a non pet friendly room. Do to the long weekend were unable to accommodate you with your request for a pet friendly room. The charge for the guaranteed one night was refunded to the credit card on file. We are again sorry we were unable to accommodate your request.

"Excellent location, good breakfast"

paixful, Lethbridge, Canada 24/07/2022

Located near a number of restaurants and other amenities, this hotel is located near the things you may need. The rooms are nice and comfortable. The breakfast is a nice arrangement of mixed foods. Staff were helpful. The pool and hot tub were enjoyed by kids and adults alike.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. I am pleased to see that you and your family were able to enjoy some of our amenities during your stay.

"Great value"

User 06/07/2022

Really great price - unexpectedly had a kitchenette in the pet-friendly, double Queen room. Everything was clean. Kids enjoyed the pool and water slide. Felt safe leaving our pet for short stints when needed. Breakfast left a little to be desired in terms of quality but complimentary breakfast is always a nice touch!

"Excellent Choice"

h3xagonal, Lethbridge, Canada 27/06/2022

Pretty great value for the price. The hotel was very clean, the staff members were helpful (when needed), and the breakfast was fantastic (lots of options to choose from). Overall, great value for the cost.

"Fantastic Pool"

User 22/06/2022

Stony Plain locaction has a fantastic pool. After hours in a car, zipping down a waterslide and sitting in a hot tub is amazing. What more could you ask for? Highly recommended if you are travelling with kids.

"Pleasant stay"

rlhigginson, Berwyn, Canada 14/06/2022

Staff were very accommodating. Excellent breakfast - very much appreciated the fact that celiac disease was recognized with gluten free food. Appreciated that the room was cool and quiet. Bathroom however could use some work. Would definitely stay again.

"One of the nicest around"

User 04/06/2022

I've recently stayed at Edmonton City Centre, and Fort Saskatchewan Best Westerns and this one here in Stoney Plain is the nicest of the 3 so far. Larger, very clean rooms, and helpful, knowledgeable staff.

"A decent hotel choice on a western suburb of Edmonton"

Geminican, San Jose, California 02/06/2022

Positives: * Excellent service quality by the front desk staff: Courtni and Kayla. They showed me several rooms and allowed me to pick one before booking. * Honored Best Western membership by providing a welcome gift * Great hot shower * Easy parking * One of better Best Western in terms of room condition and service quality. * Standard good breakfast Negatives: * A pillowcase smelt - unclean. Shard with Kayla, she said she would let housekeeping know, but she did not apologize, would have been great if she responded by saying, “we apologize about this and thanks for letting us know. Would you like us to bring you a new pillow?” That's the proper way to resolve it: acknowledge with an apology, and show appreciation, and offer solutions. * The room door does create loud bam sound when closing. - would encourage people to close slowly to reduce the bam noise, especially during late night or early morning. Could easily wake up people when they still need their sleep. * A car alarm in the guest parking lot went on around 6:30am and did not go off for a minute. At 6:45am, a loud car drove by making very loud noise. Unfortunately, there are still inconsiderate people out there. But I would like to believe that most people are thoughtful and considerate. Other info: * Their incidental hold was 300% of the price you paid for the room, which is very high compared to 90% of hotels globally. * They took your payment info twice: first time to run the credit card through for incidental, the second time is manually info your credit card info onto their system, which I felt redundancy and unnecessary because I have paid through Expedia. * Notice hotels in Canada tend to have tall shower heads and cloth hangers, taller than hotels in the US. For short people can be a bit challenging to reach but should be OK for most people. Uncleanliness and noisiness in its surrounding area are two main reasons why I could not provide a 5 out of 5.

"Hate to say it as it will get too busy but I loved it!!"

Kirsten H, Harrison Hot Springs, Canada 27/05/2022

We stayed here while visiting family and I cannot praise it enough. The room was great and the staff were fantastic. We spent a couple of days with grandchildren in the pool and had such fun! When we got the bill we were shocked. 4 days at this Best Western was only twice as much as 1 night in the Best Western at Valemount, which was not as nice. Thank you to the staff in Stony Plain for making our stay so perfect.


Elizabeth W, Edmonton, Canada 20/05/2022

After a long road trip we were happy to find this Bestwestern hotel where we could relax and unwind.The desk staff were awesome. We were happy to know that breakfast would be available in the morning for us . After freshening up we headed down to the on site restaurant and were greeted by a cheery staff member. Had a good hot meal and watched the hockey game. Breakfast was great with a large variety to choose from and a great attendant who constantly checked on things. Checkout was quick and easy.

"Well appointed rooms, friendly staff"

Laura K, Butte, Montana, United States 11/05/2022

Rooms are large, clean, comfortable and have glass glasses, microwave and fridge. Staff is friendly and efficient. Breakfast was like no other hotel that supplies breakfast. It includes bacon, eggs, yogurt, sweet buns, toast, etc

"False advertising, lied to and and then abusively argumentative and no remorse"

John O, Red Deer 03/05/2022

I had commented on the online form regarding my satisfaction with our stay. The manager Richelle replied with standard protocol and refused to help me sort through my concern and in fact advised me I was wrong. Then she avoided my long distance calls for 8 days until I turned off my caller ID. When I finally spoke to her in an attempt to resolve my concern and or apologize she became argumentative and refused to listen or help me resolve my issues. I am a diamond select member and I was not treated fairly or professionally. My questions were never answered. She did nothing to make me feel welcome, apologize or encourage me to come and stay with BW again to help make it right. I travel extensively for work and spend 11 months out of each year in hotels and motels. (in fact in a BW right now). I will now be spending more time at Airbnb's wherever I take our crew of 10 to 12 men in the future. There is no room in my life for this type of arrogant entitlement.

Jamie Hansen, Owner at Best Western Sunrise Inn & Suites, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"Nice pool and great breakfast"

User 01/05/2022

We enjoyed the amazing waffles, pastry, sausage and big variety at breakfast. The rooms were nice and clean. The saltwater pool was fun for all ages. Check in and check out was a smooth process. Renting a conference room to gather after the funeral was nice too.

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for taking the time to review your recent stay with us. We are pleased that you were able to enjoy some of our amenities during you stay. R.Dittmer

"Exceptional staff"

User 25/04/2022

I stayed the weekend there with my daughter and 2 grandkids. The staff there is amazing. They are so helpful and pleasant to deal with. The pool was very nice and the grandkids really enjoyed it. Would definitely recommend to anyone staying in Stony Plain

"Great hotel near Edmonton"

User 23/04/2022

My family chooses staying in this hotel every time we go to Edmonton. The room is clean. Room price includes breakfast. There are lots of dining place around the area. The kids love the pool. Staff are helpful. They keep the hotel area and rooms clean.

"Needs new mattresses"

tararuelland, Edmonton, Canada 19/04/2022

Beds were old and sunk in. not comfortable and my back was a mess after my stay. Asked the front desk for a menu and 45 mins later I went down to get one myself. Restaurant food was overpriced so I went to the BPs across the road. And pet-friendly rooms are not the nicest. at the end of the hallway looked to be COVID quarantine rooms that we were not aware of until we went looking for ice. The hotel staff was not friendly with my dogs like most other hotels are example the holiday inn was excellent with my dogs when I stayed there and they would give them treats daily.

"Excellent hotel"

User 23/03/2022

This is the second time my family has stayed here. The rooms and property is very friendly and well maintained. Very friendly staff who go out of their way to make your stay a good one. We will stay here again when in the area.

"Great stay!"

kbelhomme964, Edmonton, Canada 21/03/2022

Great stay. The staff were all very nice and friendly, they met all our needs and wants. The rooms were very nice , loved having a closed off room, and kids loved the movies that were playing. Loved the pool.

"Excellent place to stay!"

Hollymdrader, Peace River, Canada 13/03/2022

We have stayed here every other two weeks since November of 2021. This place is the absolute best all around. Super friendly, and super friendly. The highlight has been the breakfast room- Kim is the head of the place and she is FANTASTIC! Always smiling, chatting and the coffee is always full! She is the main reason we kept coming back. This is a wonderful place to stay and would highly recommend it to all!

"Sad Movie Night"

ajjd90, St. Albert, Canada 17/02/2022

Surprised our kids with a hotel movie night and sadly there was no option of renting movies but there were 4 movie channels. Only 1 was working and it was already half through. I went to the front desk to see if a new one could be started but they could not assist me as they said the equiptment was ancient. Needless to say our kids were very unhappy and just wanted to go home

richelle dittmer, General Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for staying with us at Best Western Sunrise Inn & Suites and taking the time to provide your feedback. We apologize for the inconvenience you have experienced. Your comments and suggestions will assist us in continuing to provide superior guest service in the future. We really appreciate your honesty. Any issues you have reported are currently being investigated. Thank you!

"Great facility"

Tim D, Calgary 17/02/2022

Excellent hotel value. A great hotel with a nice lounge and a great breakfast. The hotel was clean, well-run, The fitness room has well maintained equipment. It is location conveniently with lots of services, restaurants, and other facilities nearby.

"We enjoy this hotel"

P9846AJtinab, Kamloops 28/12/2021

This was our second stay at the Stony Plain location and we would go back again. The staff is very friendly. Rooms feel spacious, except for the king rooms right beside the elevator. We had two queens our first stay and it too had a small kitchen area with microwave, dishes and sink - so convenient and appreciated.


User 25/11/2021

When things spiraled out of control about billing policies i was asked "if i have ever stayed in a hotel before" i would avoid this property if you are staying for more than a day or two. To be CLEAR- their billing policy is to bill on day 7 of your stay. This was communicated on day 8 when the room was locked with our things in side.

Jamie Hansen, Owner at Best Western Sunrise Inn & Suites, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

"a relaxing stay"

Frieda V, Sherwood Park, Canada 15/11/2021

the people at the front desk were very friendly and helpful and checked me in very quickly. The room was very clean , the bed very good and the breakfast was amazing with a extremely friendly and helpful lady

"Always great staff and clean"

bnrosb, Stony Plain, Canada 25/10/2021

But hot tub too hot Overall great stay often Clean and friendly staff Usually have stuff u forget Free breakfast Stay at this location more then once a year Usually choose best western at other locations as know what to expect

"Amazing Experience"

hudsonjennifer, Edmonton, Canada 29/08/2021

Beds were extremely comfortable and the breakfast was delicious. Would highly recommend any Best Western hotels. Staff were inviting and made you feel at home. Location of the hotel is close to amenities.

"Everything you need"

liliesandbasil, Olds, Canada 20/08/2021

Love this hotel! It has it all for a pleasant enjoyable stay . Big clean rooms with fridge,microwave, sink , dishes. As well as free breakfast and a great pool , and even a nice touch of slippers and robes to use ! Great value for a very reasonable rate. We will return.

"Family visit"

2365, Lethbridge, Canada 19/08/2021

We found the staff very friendly and helpful. We had booked a suite and it was adequate. Lighting was very poor. Much prefer rooms where the sink and mirror are separate from the toilet and tub area. Then two people can be getting ready for the day at the same time.

"Great staff, good location"

nielsok1, Bonnyville, Canada 04/08/2021

Location was great, good access to services. Fast food and personal hygiene service close by. Staff is very helpful and professional. Staff is very friendly and great to converse with. Facilities are clean and well kept.

"Great place and location!"

donnajerrya, Athabasca 28/07/2021

Welcomed like old friends, by a courteous check-in person. Room was very nice and CLEAN!! We had requested the top floor and it was honored, even though the hotel was very busy. The staff are friendly and go out of their way to make you feel at home. Breakfast was excellent, with 3 hot items, and many choices of other items as well. Well managed by a lovely, entertaining lady who loves her job and it shows!

"Great Stay"

User 22/07/2021

Travelling with a pet isn't the easiest, and I was a little disappointed to find out that there weren't main floor rooms, as that's always much easier to handle with a dog that needs to go out in the night... but the staff were so friendly and welcoming, and my room was fantastic so it really outweighed the convenience of a main floor room. The room was very clean, comfortable bed, and had a kitchenette, which was very helpful. The elevators were fast, my room was located close to a stairwell, and had a convenient exit to load/unload my vehicle. Not to mention, the price was unbeatable!

"Nice hotel"

Kmariee, Calgary, Canada 05/07/2021

Very nice hotel, friendly staff and super comfy bed! Came here for a triathlon and hotel was affordable and reasonably priced! Clean hotel as well. For sure will be staying here again next year! Check out was super easy as well as had express check out which was convenient

"Don't bother saying your a diamond member"

User 23/05/2021

They make it hard to check in employees of a company that are using company credit card, they have no respect for diamond members if the points weren't earned at their hotel. I checked in stayed 2 nights, checked out early but realized I wasn't done work so tried to check back in but since I'm with a company made it a big process again, my office tried to work with the hotel but didn't work out. So holiday inn got my next 10 days unfortunately. I'm still loyal to best western just not this one.

"Quick Family Stay"

PhilGJacobs, Peace River, Canada 17/05/2021

The Good - Amazing bathroom with 2 person soaker tub. I can not understand why they do not have a picture of the bathroom on the website because it is the best part of the whole room. It felt like a $500/night room. Rest of the room was great, comfy bed. Get staff, very friendly. The Bad - No cots available for children that do not like to share a sofa bed. Very uncomfortable sofa bed. The pool area was completely closed down. This was possibly not the hotels fault though, most likely due to covid restrictions, still, very disappointing for the kids.

"overnight covid stay"

101Holidayer, Mesa, Arizona 29/04/2021

We are returning from the USA and needed an overnight stop as it is too far to travel from the border to our home in one day. We chose this hotel and it is one of Best Westerns great property's. Truly what we have come to expect from Best Western Hotels. Nice clean rooms with good amenities, friendly staff

"Very accommodating"

Rebeccaduimel1987, Bonnyville, Canada 09/04/2021

Absolutely amazing trip. Helpful staff. Even with the grim guidelines of the pool shut down we were accommodated with a large jacuzzi tub that was just as much fun for our little ones. We would love to come back and use the pool once opened again.

"April trip to Stoney Plain"

User 06/04/2021

We stayed at the Best Western in Stoney Plain the first week of April 2021. I picked this location due to the on line reviews and our stay was just like others had experienced. Great location, very clean and friendly, cosy beds, a great complement breakfast and best of all very reasonable price. The only negative experience if I could call it that was due to COVID we could only enjoy the pool/slide for 30 minutes. But it was for individual families only during the allotted time and they made it available to guest when checking in. If staying there maybe call in advance to book best time as only a few spots were available for us when we arrived.

"Great fun for the whole family"

User 04/04/2021

This was a staycation to get away from all the covid stress. The pool was the hilight for our family. Fast slide! The kids were so excited. The hotel was really nice and exceeded my expectation. It was also nice to have a warm breakfast included.

"Moving on up"

User 24/03/2021

Househunting is always stressful, checking out places you're not familiar with so it's comforting to come back to a peaceful relaxing comfortable room in the evening. I like to soak in the tub and relax then pop something in the microwave, because I'm tired of seeing people, and just chow down watching the TV We always can count on clean crisp sheets and a good nights sleep with BW I'm not a breakfast person so it's wonderful when the chef Cheryl knows exactly what you need and she's there to see that you don't miss anything cause it's so early and you're not awake. She's happy and helpful and cooks the bacon and eggs and sausages to perfection. Thanks BW the family away from home.

"Exceeded our expectations"

User 21/03/2021

We ended up having to stay due to a highway closure. For a quick overnight stay our expectations were exceeded for the amount we paid. We stayed in a queen suite, with our toddler. The room was spacious and clean! The staff were genuinely kind and friendly. The pool area was the best! It was cleaned between every use. We were able to book 30 min and have it all to ourselves. Hotel is in a great location. I felt like we were at a higher end hotel, our room had robes and slippers. The absolute only downfall was our bed felt a bit dated as we could feel the springs(could have only been this room). All in all we were very pleased with the quality of this hotel!

"Quick weekend family trip"

Joanne Y, Calgary, Canada 20/10/2020

Our stay was very good. We stayed in the family suite which gave us extra space and 2 bathrooms which added value for us, as well as receiving the member rate. Breakfast was very nice, sanitary and available until 10am. Helpful, friendly employees as well.

"Close to route for Covid travelers"

tkhalaska, Eagle River, Alaska 12/10/2020

Room was clean, bed was comfy, breakfast was delicious and satisfying. Hot items served by hotel staff. Filled out short health form at check-in, staff were very very nice while still making sure protocols were being followed.

"Excellent, Superior Hotel"

Arnold W, Qualicum Beach, Canada 11/09/2020

This is a first class hotel with very pleasant,efficient and professional staff. It should be rated at least a plus but more appropriately a Primier. It does not have a restaurant in the hotel but there are several within steps of the hotel. The rooms are very large, modern, clean and quiet.

"Best Western"

ernestrandalloman, Stony Plain, Canada 19/07/2020

Excellent I needed a quiet place to stay and I needed internet service for a zoom meeting. The only thing lacking was the usual warm breakfast ...because of COVID 19 concerns a bag breakfast was provided.

"The WIFI is amazing!"

ionar628, Calgary, Canada 08/07/2020

Once we found the hotel, there isn't a sign on the road that says 'Best Western' only the 'Library Lounge'. there is a sign that could be seen from the highway if you are coming from one direction. Just not the direction that we came from. The Staff were friendly and efficient upon check in. The room appeared to be really clean, but didn't stink of cleaning products. The water was hot for showers with great pressure. However, the WIFI took the show, it was so fast! My Husband and I were downloading shows & on our phones & it was still fast! (we had spent all day together, some alone time was needed!)

"Clean, friendly and great staff"

cryderde2020, Fort McMurray, Canada 10/05/2020

During these challenging times your staff did a great job to support us as we came to stay for one night. We will be back because of the front desk staff. We needed advise to find food as we were there late and your staff really came to the Plate.

"family of six"

User 30/04/2020

Best Western had the space we needed for our family of six. It was nice to have my children in the same room as they are young. The hotel was clean and very comfortable. Everyone we came in contact with was very kind and professional.

"Best western Stoney Plain"

User 08/04/2020

Great place to stay, always professional and great rooms, the family room is large and has two washrooms in it. The breakfast is well served and the staff extremely friendly. The entrance is always well presented and clean

"Ringette Tournament"

User 02/03/2020

The hotel is clean and comfortable. I like that it has a small kitchenette and plates/cups available. Breakfast has good selection and pool is great for the kids. The floor was making noise in some spots but overall a great stay.

"Best Western Sunrise Inn & Suites, Stony Plain, ALBERTA"

User 01/03/2020

Excellent staff including front desk to waitstaff to housekeeping. Very friendly and anxious to please. Have stayed at this location on more than one occasion and would recommend it to family and friends.

"Business Trip"

Larry G, Calgary, Canada 24/02/2020

I have stayed at this property on several occasions and have always found the staff to be very friendly and pleasant. Breakfast has several options to choose from, both hot and cold. All of my trips have been for business and this location is ideally located.

"Love the pool"

Jim C, Kamloops, Canada 10/02/2020

We love going to this hotel the pool is fantastic for all ages, the contenital breakfast is awesome with a waffle bar, and a variety of other choices! The rooms are a good size and the robes and slippers are an added bonus!

"Trip to Edmonton"

dave19502020, Grande Cache, Canada 23/01/2020

We usually stay at the same hotel every time we go to Edsmonton and it is very good.. Going again tomorrow and staying the night.We have been there with familt and with children and always a good experience

"Best Western Stoney Plain Alberta"

User 27/12/2019

Excellent service and accommodations. We will be staying here when ever we are in the area. Clean and well maintained. The pool was thoroughly enjoyed by our grandchildren. We made use of all the available services with excellent results. Very friendly staff. Always a pleasre to stay here.

"Family holiday stay"

Amy M, Grande Prairie 24/12/2019

We stayed at the best western in stony plain for one night at the beginning of our christmas holiday. We wanted a hotel with a pool and waterslide for the kiddos. This hotel was perfect. For a family of 5 we got a room with 2 beds and a pull out, fit us perfectly. The room was clean and updated. Only complaint for us is the beds are too firm for our liking. Free wifi and movie channels was also a plus. The pool was great with a slide, hot tub and steam room. The complimentary breakfast was a money saver for a family of 5. With lots of options from pastries, cereals and yogurts to sausages and scrambled eggs with a variety of toppings of bacon bits, cheese onions and hot sauces. And of course make your own waffles with toppings and whipped cream. Check in and out was a breeze and staff were friendly. I would definitely recommend this hotel for famiilies!

"Great price and great rooms"

a g, Wakaw, Canada 21/12/2019

Stayed here while visiting friends, great price of hotel and great rooms. Clean and spacious, friendly staff and fantastic free breakfast. Only issue we found was that they have a restaurant down stairs that won't to room service.

"Just like home"

User 17/12/2019

Whenever I am in the Edmonton area overnight I ALWAYS stay at the Best Western Sunrise in Stony Plain. The staff is friendly and helpful, from when I first check in to when I leave. The hotel as well as the rooms are always clean and breakfast is ready when I am! It's just like having a vacation but as comfortable as home!

"The greatest hotel ever."

chiefs19741988, Westerose, Canada 03/12/2019

The hotel location is perfect, there is alot ot room for parking. The room were clean.. I love the piano its beautiful and not just ornamental. The people were wonderful. Everyone at the check in desk were just the most fantastic people and the lady that runs the lounge was super friendly and a good hearted person.

"Great location and bang for buck!"

CateTay, Thorsby, Alberta, Canada 25/11/2019

Great hotel with fantastic staff! Clean rooms, quick check in and a yummy breakfast the next morning! The ballroom for our party was well set up, festive/attractive and the food was the best! Totally recommend!

"Feels like home"

Pascha H, Edmonton 14/11/2019

Welcomed with big smiles, rooms were clean and quiet our vehicle always is safe in the parking lot. Having allergies to a lot of foods we are still able to find something to enjoy at breakfast. The tables are clean and so is the serving area. Check out was fast and friendly.

"Weekend get away"

240lest, Hope, Canada 07/10/2019

The wife and I headed to the city for a pleasant but well deserved get away . We started off in this establishment and ended the weekend in this same place ! Johnathan at the front desk went above and beyond to make sure we had everything needed for a pleasant stay for the accessibility handicapped experience we required !!

"very nice motel"

Ray L, Regina, Canada 21/09/2019

stayed here for 2 nights on business trip..very nice and clean room...great complimentary breakfast choices..elevator service which some motels do not offer.. very comfortable...in room complimentary tea and coffee and small fridge if needed recommended

"Holiday close to home"

lesenk0, Spruce Grove, Canada 04/09/2019

My husband is handicapped and travel is difficult. I had our grandkids staying with us for the summer. The pool at the Stony Plain location has a waterslide. The kids felt like they were on vacation, and I could still run home everyday to take care of my husband. Plus it was a nice break for me. No cooking or cleaning. The staff were great. The food was great, and the price was a good value. I stayed with my 3 grandkids for the labour day weekend. We decided to make this a tradition. Good way to end the summer vacation. I wasn't alone in my thinking. Kids made friends at the pool, and many said they were there with their grandparents.

"Great stay"

User 21/08/2019

We visited Stony Plain to surprise our daughter on her engagement! We had a lovely room with comfortable furnishings and beds. The breakfasts were great and Cheryl added so much to our experience. She us a treasure. Whenever we come to Stony we stay at the Best Western .

"Renewed faith in Best Western"

kimfJ7976YD, Calgary, Alberta 12/08/2019

Our stay at Best Western Stoney Plaine was fantastic, well appointed rooms, very clean and comfortable and the service was excellent. We normally avoid this hotel chain as we have not had a very good experience but this location has changed our view to staying at Best Western in the future. Thank you.

"Excellent Value!"

DMIH, Sooke, Canada 09/08/2019

This is the second summer my family and I have stayed for a few nights at this hotel while visiting family nearby, and I only have good things to say! This hotel is very clean, and has many little extras and details that make you feel like you are staying somewhere in a much higher price point. My kids love the pool and the breakfasts are so good! The staff are very friendly and helpful as well. We will likely be back every summer because I feel like I get such a "bang for my buck" with this hotel. Very highly recommend!

"Best Hotel in the Area"

Rafael R, Lethbridge, Canada 03/08/2019

Great staff, very friendly. Good options for rooms, pet friendly, awesome breakfast buffet., love the variety of dishes. For you kids and adults the water slide and the pool are fantastic. Just 25 min from West Edmonton Mall. Every year we come and continue to stay at this property. Love it

"Nice hotel"

Moult49, Calgary, Canada 28/07/2019

Stayed at this hotel for just one night but it was perfect. We got upgraded because of our best western status to a king suite, and had everything we could ask for. Comfortable king size bed, fridge, microwave, and a large bathroom.

"business trip"

Mitchell N, Penticton 28/07/2019

This hotel had everything that I needed for a 3 night stay. The staff were very pleasant and helpful. I would definitely stay here again. The rooms were large and clean and the breakfast was hot and well supplied.

"Quick Stop"

ALTA04, Grimshaw, Canada 23/07/2019

The Best Western is always Good and Consistent. Our room was clean and the breakfast had good options. The hotel is generally an half a hour away from anything in Edmonton. I recommend this hotel for families and suggest the Family Suite.

"Best of the Best Western"

User 15/07/2019

Pleasantly surprised by the excellent features, clean and comfortable room. Was a very nice and relaxing after a family wedding. CLOSE TO THE HIGHWAY, JUST NEEDS A SIGN AT THE ENTRANCE ROAD. Would reccomend this hotel to others.

"Great value for money"

Mellowtrax, Copenhagen, Denmark 13/07/2019

My wife and I stayed here 1 night during our drive from Jasper National Park to Edmonton. Our standard room (100 USD / 130 CAD) was very spacious, spot clean and by far one of the best rooms we have experienced during our total of 2 months in Canada / USA. Considering the price it was great value. During our 3 road trips in North America we have had breakfast at Super 8, Econo Lodge, Desert Garden Inn, Comfort Inn and Best Western, and the breakfast items are usually quite similar no matter where you stay. However, at Best Western it's just more inviting, beautifully (and logically) presented, and the food itself is also better quality and more tasty. I can highly recommend this hotel with an excellent location just outside Edmonton, nice and spacious rooms and a great breakfast buffet.

"Always a Great stay"

Flyer65169580887, Fort McMurray, Canada 08/07/2019

Always a great experience to stay at this hotel. Great service, staff, accommodation and atmosphere. Always stay here when in Stony Plain. Close to other amenities. Like the breakfast option in the morning.


Curiosity28607604741, Edmonton, Canada 19/06/2019

I stay in hotels for work almost year round! Great choice excellent staff. I collect points and from wyndham and canalta, best western has the best point system. Staff was very friendly the breakfast, pool and gym are excellent as well.

"Birthday Party"

User 10/06/2019

Booked the Queen sofa suite for a slumber party for my 8 year old and her friends. The pool was our main focus, it was clean and tonnes of fun with the slide. Clean towels were always available! Our room was great as well, with a mini kitchen area: fridge, microwave and even dishes! Was great for having food and snacks for the kids and not have to scrumage around for cups and plates. Loved the fancy touches in the room, which included bathrobes and slippers!

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
We are glad to be apart of your 8 year old's slumber party what a fun time I am sure a lot of memories were made. Your feed back will be shared with the staff and I am sure they will be encouraged with your kind words. Thank you R.Dittmer


User 07/06/2019

Excellent property with friendly staff spacious rooms and a very good breakfast. Also it has a restaurant on the premises which we like when we arrive and not have to drive away on the day of arrival for your evening meal.

"Clean the pullouts couches please!"

User 06/06/2019

Great suites for families& wonderful pool& slide for the kids. A really good continental breakfast that the kids love too! Only complaint is that they don't seem to clean the pull out couches as we've found food& a liquor bottle in them the last couple visits...gross.

"Here for Conference & Pleasure - Very Nice service & Accommodation"

S_Leach, Nanaimo, Canada 03/06/2019

Stayed for conference, my husband joined me and son & his wife came up fro Calgary. Room was really nice with 2 Q beds, the conference room at end of hall on main floor was great for our purposes. My son & his wife got a larger room so we could celebrate with a bottle of champagne ( they brought with them .. there was NONE to be had at the liquor store in S.P. Very nice complimentary breakfasts in a.m. - hot tub was nice, we managed to get in inbetween the kids & families ;)

"Very friendly!"

brithilde, Swift Current, Canada 31/05/2019

Great hotel! The manager was very accommodating for our family while we were visiting out of province for a funeral. We very much appreciated how generous everyone we met at the hotel were. When we first checked in my daughters were having meltdowns and the front desk staff gave them ducks to play with, my son loved playing with them in the pool. My family loved the pool area, was big and the slide was fun for the kids The breakfast was delicious and the ladies running the breakfast area were so friendly! The fire alarm did go off around 10:30pm so we all had to evacuate but the young guy that was working stayed calm and was great at informing everyone what was going on. The rooms were nice and clean and my son loved that they made the bed with his blanket and put his panda bear on his pillow. We definitely will be staying here next time we are in the area!

"Best Western Stony Plain"

J4975ASthomash, Winnipeg, Canada 14/05/2019

Stay was good food was good pool and amenities for good beds are soft internet was good service at the front desk was kind and friendly all around good place to stay I would recommend it to anyone in the Stony Plain area

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
Thomas, Thank you for taking the time to review your recent stay with us. It looks like you were able to enjoy several of our amenities during your stay. We hope to see you again on your next trip to town. R.Dittmer

"Comfortable Stay"

83nancyk, Alberta, Canada 28/04/2019

This hotel has all the things you need. It is clean and comfortable. There are many dining options around the hotel. Excellent pool for kids. They have great suits if you need a little more room. Staff is friendly.

"Quick stop"

User 13/04/2019

We made a quick stop here on our way to Prince Rupert BC. The rate per night was good and the staff was very friendly and accommodating. The room was clean and comfortable. The pool and hot tub made for a nice relaxing evening after a long days drive.

"Spring Break with Grandma"

User 30/03/2019

I took my grandchildren for a Spring Break getaway for 2 days. We all live within 20 mins. The grandchildren were in the pool all day. Made friends. Slept well. Ate a hearty breakfast in the morning. My only complaint is the pillows. Too big and fluffy.

"A Must Stay"

TRACEY R, VULCAN 28/03/2019

Very satisfied with the accommodations and the willingness of the staff they'll get my sister who has physical difficulties get her ice on a different floor when she called the front desk after looking for the ice machine on our floor.

"Very clean hotel"

Don S, Vancouver, Canada 27/03/2019

I've stayed at this hotel quite a few times and it is always clean and well appointed. The staff are all great, friendly and helpful. Breakfast is included and the selection is good and the food is always hot and or fresh. The room are very clean and the beds are comfortable. When in this area I will always chose this hotel.

"Very nice"

Excursion15764179226, Standard, Canada 28/02/2019

Stayed here for 2 nights for a Baton competition. Friendly and fast front desk staff, pool had waterslide (huge plus for the kids). Room, lobby, and eating areas were clean overall. Wifi was on the slow and unreliable side. Overall stay was very good.

"Home away from home"

User 26/02/2019

Whenever on the road I always choose to stay at a Best Western. The staff are always welcoming and friendly, the rooms are always clean and breakfast is hot and tasty. When in the Edmonton area I invariably stay at the Best Western Sunrise Inn in Stony Plain. It is only a few minutes drive to the city and the staff are so welcoming. The Best Western Sunrise Inn is my Home-Away-From-Home.

"Convenient stop outside Edmonton's busyness."

Jorge A, Calgary, Canada 25/02/2019

This hotel offers an alternative to those doing business on the west side of Edmonton or who are on their way to further north west communities. Being able to avoid Edmonton traffic while travelling to High Prairie for instance is fantastic; and the Stony Plain / Spruce Grove area offers great, affordable restaurants and shopping.

"Pleasurable Place"

Adventure38089993318, Calgary, Canada 24/02/2019

a nice location , attractive lobby that is welcoming to traveler's . a young hotel so is clean and comfortable . easy to enjoy this location and convenient for my purpose . Sleep quality !! the Beds are Comfortable /firm (i like ) ,I work hard and late, sleep is a whole other subject

"Exceeds Expectations"

daleenab2017, Stony Plain, Canada 23/02/2019

This location exceeds any expectations with Business travel. Offers all amenities, great service, and great location. Could not have asked for a better stay for my business trip. Staff were all cheerful, friendly and helpful.

"Good as Always"

Connector13483049953, Saskatoon, Canada 15/01/2019

We have stayed at this location numerous times and like it every time. It may be out of the way for stuff to do outside of the west end of Edmonton but for the value and the amenities that are in the hotel makes it worth it

"Great stay"

585rolft, Prince George, Canada 14/01/2019

Had to stop overnight for work and as usual was not disappointed by the best western product especially the front staff was pretty amazing the rooms were modern and comfortable. And the free breakfast was done very nicely with a lot of choices. Overall a great stay.

"We stay here every Doctors trip!"

User 02/01/2019

We have had excellent stats with the rooms/pool and breakfast being awesome each stay. Family friendly environment with great parking provided. Worth the 15 minutes drive from Edmonton to stay at this hotel

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
Suzy, Thank you for your kind review of your recent stay with us. We are glad you were able to enjoy some of the services we offer. We hope to see you again soon. R.Dittmer

"Bestwestern Stony Plain"

wantsunBc, bc 31/12/2018

Nice hotel décor and in nice condition. Convenient location close to amenities and adjacent to the hiway. Very friendly and helpful staff. We would stay here again if in the area. Was a great base for attending wedding and spending some time shopping.

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for taking the time to leave your comments about your recent stay with us. We are pleased to hear that you enjoyed your time with us and we hope to see you again on your next trip to town. Richelle

"Marvelous Hotel"

RedDeerDaniel, Red Deer, Canada 20/12/2018

I have been traveling to Stony Plain for three years now for work, and the Sunrise Inn and Suites is the absolute best. Great staff and service, wonderful breakfast, and spotlessly clean. I highly recommend this to business travelers, or anyone fore that matter! Do yourself a favor and stay here.

"Personal Business"

guyl698, Fort McMurray, Alberta, Canada 28/11/2018

The front end staff polite, friendly. The room was very clean ... great service. I have stayed here on many occasions and would recommend this location to anyone. Kids seemed to love the pool. Breakfast always good.

"Great hotel for families!"

KristinD597, Fairview, Alberta, Canada 13/11/2018

This was our third time staying at this best western. It hasn't disappointed us and anytime I've had a small issue they are quick to correct it. Pool is great for kids big and small as there is a deeper side for the older kids with the water slide as well as a shallow side for toddlers. Room was very clean and spacious and breakfast was great with lots of tables to sit at as well as a big selection of items hot and cold.Will definitely stay again in the future!

"Hotel okay, service poor, hard to find location"

katrynamontgomer2018, Stony Plain, Canada 09/10/2018

Nothing wrong with hotel, but for the price it was not enough. Staff were aloof and sometimes rude, breakfast was mediocre, location was difficult to find as the signs were hard to see. Not sure that I would stay here again.

"Limited signage to locate, but nice hotel"

User 05/10/2018

It was hard to find the location as the was almost no signs before we had to turn off, and then very hard to find which building the hotel was. But the service was good, room was nice and clean and well stocked.

"Appalled "

User 20/09/2018

Three times the charm,? Second time around I gave benefit of doubt From Rude front desk girl Who wouldn't even look at you, To appalling service by one server in library room WOW,!!! My co worker was questioned when requesting another glass of wine, (Haven't you had alot of wine tonight ?) With a response of shock, my co worker reiterated his request I will guarantee you this Nobody was out of line Aside from a server with Zero etiquette! $99.00 bill with 1 meal 1 appt 1 salad 1 bowl of soup our wine bill was half our bill between 2 On a day off after an 80 hr week I will Never come back! Will not recommend either Sheri Lee

BestWesternHotels, Corporate at Best Western Sunrise Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Not a pleasant Stay"

jp0782, Calgary, Canada 08/09/2018

After my co-worker and I both commented on how the front desk wasn't the most friendly, we both had an awful time in our hotel room. The rooms were right beside the elevator and were completely NOT sound proof. You could hear every DING of the elevator (on each floor it dings and you hear it go through every floor!). We were there for 5 nights and once the weekend hit it got worse. It's clearly a wedding destination but people were coming off the elevator from 11 pm until 3 am....besides the elevator dinging over and over, drunken loud people went up and down the halls yelling at each other. I finally called the front desk around 2 am to ask for help and the girl basically said she couldn't do much. If this is a regular situation there should all east be security there to calm the crowds on the main floor or to come up and help. I was there or a work event and won't be staying there again as I need to get a good nights sleep. Upon checkout when we mentioned that the noise was so loud from our rooms the only response from this front desk girl was, "Oh well you chose a king size room..." (??? We weren't even sure how to respond to that....).

BestWesternHotels, Corporate at Best Western Sunrise Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Courteous Staff"

Niteskate, Surrey 27/08/2018

Stayed at the hotel four nights, rooms were clean, well equipped. The hotel was in a convenient location. Was very pleasantly surprised by the quality and choices in the continental breakfast. The Library Lounge in the hotel was a nice area to enjoy drinks with friends and share appies. The indoor pool area was well lit, family friendly and clean.

"Best place to stay"

Rafael R, Lethbridge, Canada 31/07/2018

For the last 14 years we have always stay at this hotel. Great service, clean hotel, just 20 minutes from West Edmonton Mall. But in a quite and beautiful place. Not to mention their breakfast and swimming pool with a water slide are perfect for a family stay. I will recommend this hotel with all my heart. There are other hotels but this one is worth checking it out .

"My Stay at Best Western"

drr0se, Fort St. John, Canada 26/07/2018

Very good place to stay. I would stay again. The continental is typical be nice to have a bit more variety but it not the worst either. Nice lounge. The area is a nice location close to everything but still out of the city.

"We Love this hotel!!!"

ThisMomLovesLife, Edson, Canada 15/05/2018

We stay in this hotel often to meet up with family. Our kids love the pool, it has a splash area for the younger ones and a deeper area with a slide as well. Breakfast is always great with a good variety. Very friendly, helpful, accommodating staff at this hotel as well. We plan in frequenting this hotel for years to come.

"Comfy rooms and great breakfast"

travellingshow2013, Red Deer, Canada 28/04/2018

Stayed here for meetings and as always the room was clean and comfy. The breakfast always has so many choices and is always fresh. The check in and out was handled professionally and efficiently. There were two hockey teams staying at the hotel and I was concerned that it would be a loud night. There was no noise after 11 p.m. and I had a good night's sleep.


sophielynn2018, Grande Prairie, Canada 27/04/2018

Happy with the hotel! This is the second time we stayed. The staff wasn't as friendly as the time prior but it was still decent! Everything seemed very clean. Breakfast could have more options, moth mornings were the exact same fishy egg tasting things! But overall it was good!

"best bed ever"

ken770, New Bothwell, Canada 26/04/2018

The room was fantastic and the bed was unbelievable great. The host was quick and efficient. Breakfast was well organized and food was never short. I had a great stay and would come again. And I think the price for what I received was exceptional.

"Clean with lots of parking "

User 22/04/2018

We spent 3 nights at this location. Large modern lobby. Very tastefully decorated. Also a big area for breakfast and coffee off the lobby. Our room was huge with a king size bed couch, sink with plates and cutlery, free WiFi etc. Bathroom was big and spotless. Had a great sleep there and was fairly quiet. I would recommend this hotel.

"Best Western Stony"

User 22/03/2018

Overall pleasant experience and would recommend this hotel. The location is in close proximity to all amenities. The staff was friendly upon arrival and throughout my stay. There is plenty of space in the rooms.

"Quality Comfort at a Great Price"

RedDeerDaniel, Red Deer, Canada 22/03/2018

I stay here regularly, and it is a phenomenal hotel. Excellent staff, immaculate rooms, dependable internet, and a fantastic hot breakfast. I have never had a negative experience here, and would highly recommend it for everyone! The pool area is very nice, and is salt water, which is a bonus. For the price, can't be beat.

"Great rate for luxury room"

laurabell22, Red Deer, Canada 21/03/2018

Made the mistake of booking online and for wrong dates. The lad at reception booked us a room and let me know how to cancel the other booking and gave us a better deal and room. Very big - luxury room. Enjoyed the pool and restaurant /bar. Breakfast was a bit of a miss for me it was just too busy with small selection but it was free. Great stay over all.

"Short stay"

r0blead, Creston, Canada 19/03/2018

Everything was very good, the room was very nice and the breakfast was good, and lots of different food choices, It was to bad I did not have time to enjoy the inside pool area. I just had a short stay and I would recommend the Best Western Sunrise Inn & Suites to anyone.

"Great stay"

Robyn S, Daysland, Canada 19/03/2018

I great rooms with lots of space. Nice pool for families with slide and a mushroom, be prepared to have them cleaning it at putting chemical in 15-30 minutes before closing. Breakfast had a great selection and very clean.

"Pool day with Family"

everydayisfriday, Honolulu 03/03/2018

Location Excellent food and shopping very close Large Suite Excellent Clean and comfortable Breakfast was tasty well stocked for all ages Always a great stay The switch over to a Salt water Pool was a great addition Enjoyed the hot tub and Water slide

"Medical Trip"

User 04/02/2018

Perfect. Large suite lots of room for family. Good location with food and shopping really close by. Breakfast was good and staff really friendly and the boy loved the pool. We will definitely will be staying here again.

"Perfect for a mini Staycation"

mrsTravellingMama, Alberta, Canada 19/01/2018

We stayed for 2 night, got an adjoining rooms. Both rooms are very spacious, 2 queens and 1 double pull out per room, a coffee table, microwave, mini fridge, wet bar, plates spoons utensils. It was great. The pool is great, could use a mild cleaning. Kids had fun with the waterslide and mushroom water structure. Adults enjoyed the hot tub. Breakfast was plentiful your normal offerings + sausages, or scrambled eggs with toppings, the protein items rotate. Good Value for your money. Lots of parking.

"Excellent 1 night stay."

Albertamom-of-4, Edmonton, AB 09/01/2018

Stayed here for one night as my husband's employer put all employees up here after their x-mas party. It was very clean and modern. Our room had a mini kitchenette. Full toiletries, bath robes and slippers provided. Loved the pictures on the wall which were old photos of Stony Plain from many years ago - a nice touch compared to the usual generic floral or landscape scenes in most hotels. Full self serve breaki including eggs, bacon, sausages and the make your waffle machine, plus all the usual cereals, yogurt and fruit. The front desk personal were friendly and helpful. The x-mas decorations were lovely. A very nice stay.

"Well done at a modest price"

stanc201511, Stony Plain, Alberta 01/01/2018

Sunrise Inn and Suites is a well done up hotel with small details and amenities that equal what you would thing to find in higher end hotel Lots of small things done well add up to a good experience and nice stay

"Post Christmas Stay"

Tripsters2, High River, Canada 31/12/2017

Maureena was very accommodating on the phone when we made our reservation. Our grandchildren loved the pool with a waterslide, mushroom, and hot tub. My husband enjoyed the steam room, best ever, which heated quickly. Beds were comfy. Breakfast service was excellent! However, the outdoor car plug-ins did not work for the minus 40 temperature. Our car barely started the next morning.

"Exceeded expectations"

ronniem2018, edson, Canada 31/12/2017

Definitely a nice relaxing Holiday atmosphere in a beautiful town. The response to any and all requests by employees was awesome. Not as forthcoming perhaps; however, very nice, professional and pleasant.

"One night of bliss!"

KIMBERLY785, Calgary, Alberta, Canada 26/12/2017

A gorgeous room with everything we needed! A spacious bathroom with two sink, a wonderful jetted tub to relax those sore muscles, a bed so comfortable I thought I was home, 6 perfect pillows, 2 tv's, and so much more! Even better, we were short for the deposit due to a stalled payment to my credit card, the the sweet, understanding gentleman at the desk reduced the deposit to $100, God bless him! Thank you Best Western! We will always be loyal customers as long as you always provide the exceptional service and accommodation! Love ya!

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
Kimberly, Thank you for your kind words and we are very pleased you enjoyed your stay with us. We hope to see you again soon. R.Dittmer

"Sleepless in stoney plain"

240lest, Hope, Canada 28/11/2017

Noise was appalling in the banquet room under our room ! No offer to change our room when we called down about the noise ! They didnt acknowledge our membership upon check in ! The discount they gave us in the morning wasn't what we were lacking ... it was the sleep we wanted not a discount !!! Insulted again

"Best Western Sunrise Inn & Suites, Stony Plain, Alberta"

garybV2751IG, Edmonton, Canada 25/11/2017

Excellent facility. Staff friendly and accommodating. Service was good. Would recommend this Hotel to anyone. Ample parking for any size of vehicle. Lounge was pleasant to be in with friendly staff. Facility was neat and clean. Room amenities included bath salts as well as all the standard issues.

"Great Stay for any purpose"

98ariellec, Vancouver, Canada 13/11/2017

came out of necessity for business, but was pleasantly surprised at everything the hotel had to offer. During a two night stay I enjoyed: complimentary breakfast fitness center pool/hot tub business center the bar all were wonderful. the pool has a great slide...great for kids, or kids at heart ;) close to everything: starbucks, great food, any services you could need. half off house wine on thursday nights, what more can I say

"Great Hotel"

Greg M, Calgary, Canada 11/11/2017

I quite often stay at this hotel rather than driving an additional 15 minutes and spending an addition $50. Great value for the money spent. They not only offer a fair rate for their rooms they also offer a better than most breakfast included in your rate.

"Top Rated Stay"

722leannet, Camrose, Canada 02/11/2017

Everything from check-in, room, amenities, breakfast, checkout was excellent. I was pleased with the cleanliness of the facility. The staff were helpful and courteous. I have stayed her multiple times and will continue to in the future.


nathanjohnd, Regina, Canada 01/11/2017

One of the nicest Best Westerns I have stayed at! Clean, modern, and friendly staff. The staff in the lounge was very friendly and willing to make a drink that wasn't of their normal. Outstanding Best Western facility.

"Awesome stay"

fatkidfromcanada, Saskatoon 25/10/2017

We stayed for a weekend for a local tournament and were very happy with our choice. The check-in and out was good and the staff was friendly throughout. Great room, well appointed and clean. The breakfast buffet was excellent. Pool area was quite good as well.

"Best Western Sunrise"

Patrick R, Spruce Grove 19/10/2017

We always stay at this hotel when we come into town. The staff are very friendly and helpful. Beds are comfortable. The breakfast in the morning is very good, lots to choose from and plenty of food in trays. The girls at the breakfast room are terrific. Always a smile and good morning. The cleaning staff are very friendly and always a smile.

"Overnight Stay"

davidbT3115PA, Prince George 18/10/2017

Stay here all the time when i travel through Edmonton, Always friendly staff, rooms are vey comfortable, easy to get around from this location for shopping etc. Nice little resterarunt / lounge in hotel ---good food


329russs, Grande Prairie, Canada 13/10/2017

This is a great hotel, very friendly staff clean rooms and good food i would reccomend this hotel to stay in, Pool i and hot tub are great as well. great location and lots of parking for big rigs, great fee breakfast

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for reviewing your recent stay at our property we are pleased that you enjoyed your stay. Hope to see you soon.

"Comfortable and relaxing"

CanuckAbroad2, London 10/10/2017

We had a wedding close to Stony Plain and this was about the closest hotel we could find. The room was very spacious, comfortable and quiet. We were delighted with the plush bathrobe and slippers for wearing down to the pool. The hot tub and steam room were our real interests, though the pool was nice for cooling off in between. The breakfast was excellent, a great start to the day! I would highly recommend this hotel to anyone looking for quality accommodation in the area.

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
On behalf of our staff thank you for your kind words. We are glad you had time to use some of our facilities and in-room amenities. We hope you choose us again next time you are in the area.


User 09/10/2017

The Best Western in Stony Plain is a great place to stay, friendly helpful staff. Rooms are very clean and have all the amenities that you would require. Stayed 2 nights with family, the pool was just right for the kids. Breakfast is the best I have ever had.I would recommend this place to stay if you are ever visiting in this area.

"Great big room "

Shonna M, Saskatoon, Canada 08/10/2017

Reservation was 2 queen room. Large kitchenette included with plates and cutlery for 2. Wine glasses. Clean hotel. Nice water area for kids. Staff friendly. Only wish would be shower gel instead of soap bar.

"Quality Hotel, at a Good Price"

RedDeerDaniel, Red Deer, Canada 04/10/2017

I have stayed here many times for business in the last couple years, and I don't stay anywhere else when I come to Stony Plain. The staff is great, the rooms are great, the pool is great... I could go on. I have never had any sort of issue, and the breakfast goes beyond the standard continental breakfast. The beds are always comfortable, and the staff friendly and helpful. Keep up the good work!

"Great Place to Stay"

Bald_Prairie, Calgary 04/10/2017

This hotel is great value and is just a few minutes west of Edmonton. It seemed to me that they had improved the breakfast since my last stay and it is now at a very good level! Only complaint is that the pillows are not as soft as I like (but that is being really picky!).

"Clen and Friendly"

User 02/10/2017

Reception was awesome and bent over back words to help. Rooms were large and comfortable for three adults. Some noise from the Hall way by kids, but front office soon had it under control. Not far from Safeway and the Sawmill. Great Place to Stay!

"Nice Hotel!"

Edmontonian234, Edmonton, Canada 02/10/2017

Stayed here this past weekend for a wedding, and I do have to say I was pleasantly surprised. This is a very nice hotel. Banquet room was large and very nice, hotel rooms nice and completely stocked. The rooms got a tad hot, our ac was a little loud during the night but really the only complaint I would have here. Staff was friendly and helpful, and the location for the hotel was extremely convenient. I'd recommend this hotel and I'd definitely stay here again if ever in the area again. Parking lot is huge and also conveniently located to shopping nearby.

"NIce, convenient and clean."

Sean P, Rabbit Lake, Canada 29/09/2017

Lots of parking and friendly staff. Good location. Good breakfast and amenities. Decent suites. On site restaurant. Could use an Ice Machine on the second floor, otherwise update the books and take it out.....would stay again.


briankW8880IV, CHESTERMERE, Canada 18/09/2017

We were doing a 1000 KM timed ride & chose this hotel for our stay over.It was easy to find,the sawmill restaurant was next door.The staff was very kind,no problems with check in / out.The rooms were perfect,nice decor,very very clean,had microwave,sink etc.The pool & hot tube were the best.After riding all day it was nice just to relax & soke Breakfast was good-could have had a little more to chose from. Over all one of our better places we have stayed at. Thank you BW for a very good &restful evening Thank You Brian , Leslie& Cory

"Very nice hotel"

User 17/09/2017

This hotel is very well laid out. Besides a restaurant on the premise you also have a lounge. The hotel check in receptionists are both professional & friendly. The rooms are large and comfortable. The beds are comfortable with many pillows to choose from. The breakfast area is kept clean & tidy; there were many food selections to choose from. The only lacking item was a microwave in the immediate area. However, staff are very willing to microwave your hot instant cereal. The check out staff are again professional, efficient & friendly. I would highly recommend this hotel if staying in Stony Plain.

"One of the Best"

I8094YCbarrym, Whitecourt, Canada 04/09/2017

We love this hotel and stay here a great deal as a family get away. The staff is excellent, rooms very clean, great pool with a slide and hot tub and breakfast in the morning..who could ask for more? Oh yes free wifi too. This hotel never disappoints.

"Large Rooms Great For Family"

mrsTravellingMama, Alberta, Canada 03/09/2017

I was surprised by the large size room. It looks like one of the timeshares you can rent out of the country. Bathrooms are upscale with Tiles floor to ceiling in the tub side of it. The counters are roomy. There is a wet bar that has a coffee maker, fridge, sk, a few dishes and utensils, microwave and coffee maker. There is also a large cabinet, a chest drawer, a work desk, a futon sofa, a coffee table, and 1 bed side cabinet. Aircon works well. Lots of good quality pillows. I sudgest adjoining rooms if your travelling in groups. Sound proofing between the rooms are great. I deducted 1 point for there is still room for improvement: Breakfast is good but We have seen better in a Days Inn, and Best Westerns In Calgary. The front desk are a little slow to tend to people, the lady that worked at the breakfast bar looks overworked the hotel could use another person in this area, an overworked worker is not a happy worker and this reflects at the customer service they provide. The quality of the coffee is not very good. Most hotels serves starbucks now a days.I find this hotel a little pricey, some hotels with better breakfast are about $30 cheaper.

"our first choice in hotels"

lacvert, Quesnel 25/08/2017

This hotel is an example of why we try to stay at a best western plus hotel if one is available. The price is usually fair , locations are in safe secure areas with good access to services, shopping and easy access to and from highways

"BW Great Location in Stony Plain"

Douglas L, West Yellowstone, Montana 19/08/2017

Great Pool with Water Slide and Hot Tub. Clean Hotel with all the required conveniences, Bath Robes & Slippers in room. Nice restaurant next store (Sawmill Steak House) for a change of pace from Hotel restaurants. Super great free breakfast!

"Always fresh"

Jeff Z, Spruce Grove, Canada 16/08/2017

This hotel is always very clean. Breakfast is great in a decent sized room. Nice pool for kids. The beds are comfy and overall the property is well maintained. You can tell that the owners care about their business.

"Stony Plain"

Mark L, AB, Canada 15/08/2017

Great hotel and very friendly staff. Would definitely stay there again. Nice pool and very clean facility. If you want a restaurant and don't want to leave the hotel then they have one. Easy to get there just off main highway but still quite.

"Great pool for a little one"

lornab337, Calgary, Canada 14/08/2017

Warm pool - great for little kids Breakfast included in the low cost. We were there on a very busy weekend and the breakfast room was a bit overwhelmed, but the food was tasty. Staff had to be asked to provide towels for the pool area and took quite a while to do so. Otherwise had a great stay.

"Stony Plain"

User 09/08/2017

Great hotel. Quiet location. Big breakfast set up and sufficient selection and amounts. Great pool and hot tub as well the fitness facility is well maintained. Rooms are quiet and very spacious. Love Best Western.

Richelle D, Manager at Best Western Sunrise Inn & Suites, responded to this review
Thank you for your kind words. We are pleased you enjoyed your recent stay with us and hope to see you again soon.

"Fabulous hotel"

bmtravel, Victoria Capital Regional District, Canada 31/07/2017

Stayed 2 nights recently in this hotel. We were very impressed with the rooms, the front desk staff, and housekeeping. We had to change rooms the 2nd day due to a water problem below us that required turning off the water to our room also. We were given an even nicer room just down the hall. In the process of changing rooms, I left my cell phone charging on the desk in our old room by accident. Contacted the front desk, who had housekeeping locate my phone and move it into our new room and plugged it in for us. Excellent service from start to finish. Breakfast was great with eggs, waffles, muffins, and more to choose from. Highly recommend this hotel and will definitely stay there again if in Edmonton

"This is a Best Western? "

Princesstamtam55, Winnipeg, Canada 18/07/2017

After staying here I'm going to have to consider Best Western hotels during my travels. Front desk is modern with friendly staff, hotel is clean to the point of looking brand new. The hotel room was clean and stocked with a wide variety of higher end bathroom amenities. The room even had bathrobes and slippers! There was a wet bar as well as a fridge. I didn't think it could get better until I visited the breakfast area in the morning. Hands down best stocked "free" breakfast I've experienced. There was no time to see the pool or the exercise area but based on the rest of the hotel I'm sure they are great. Thank you for making my stay great!

"Another great stay!"

Byoung2309, Regina, Canada 08/07/2017

Come here every year for the Great White North Half-Ironman and am never disappointed. Entire place is great from the moment you arrive until you leave. Centrally located and very close to everything, including Edmonton. Fitness facility, pool and on-site laundry were great. Breakfasts never let you down! Room was big enough to host a small birthday party for one of our group. Great stay and will be back next year.

"Clean, comfy, and great location!"

prairiegirljen, Wainwright, Canada 04/07/2017

Hotel was clean, rooms were spacious and comfy but a little dark even with all lights on. Hotel is located right next to many places to eat, a grocery and convenience store. There is a nice walking trail right there and if you are into geocaching there are a few caches within walking distance.

"Stopped for the night on my way from Lloydminster to Hinton"

Ron C, Penticton, Canada 03/07/2017

This is a very modern motel with large rooms and is very clean. It is quiet and has lots of parking. The service is great. It has a great continental breakfast as well as a lounge . The lounge is not open on Sunday but the sawmill restaurant is right next door and it is a good place to eat.

"Great Stop"

Johnedeals, Calgary, Canada 01/07/2017

You don't need to head on into Edmonton for an excellent hotel. I've traveled North America and stayed in numerous hotels over my life time. This location exceeded our expectations and that doesn't happen often. Great easy going staff, the suite with double queens beds provided more than enough room. Check in was quick and accurate as well as check out.

"Family staycay"

User 24/06/2017

Great breakfast, awesome pool and friendly staff. The best components for Grandma to have with her grandchildren. THANKS BW for offering such a great place for children and families to stay. We loved having lots of food choices for breakfast. Maybe call down for the least busy time since it is quite crowded. The pool has a water slide, watering mushroom, hot tub, and steam room. Lots of towels, 2 housecoats and even slippers provided. Staff exceptionally friendly.

"Beautiful Relaxing Hotel"

P977IRandrewk, Kamloops, Canada 21/06/2017

The room is very nice and large, very clean and were able to relax with the bath salts. Beautiful deluxe breakfast, can't go wrong...The only bummer that they have only a Lounge Bar at the Hotel, Sundays they are closed. They need more waitresses as the girl was running her feet off and we had to wait very long to get our food and at the end did not get my specialty coffee. None of her fault but they need more staff on board....Will come back...

"deceiving welcome"

Diane T, Onoway, Canada 12/06/2017

Excellent hotel although we felt second grade grade as we used airmiles to book our stay. we stay here often even though we live within 20 minutes of the hotel A great staycation. Food in the Library lounge was awesome and there was a drink coupon in our room and one for food with our room keys!

"Great stay"

CanadianCouple2008, Edmonton 05/06/2017

Had a terrific stay! Quick check in with friendly staff who changed our room so my son could be on the top floor. The rooms are nice and clean. My son loved the water slide. The breakfast was above average. Will definitely be returning!

"Great Breakfast and Front office staff"

glenm486, Red Deer AB, Canada 05/06/2017

I found the breakfast provided by the hotel to be one of the best I have seen. My complements to the staff, very clean, well presented and good quality - did not cheap on food items, such as eggs, potatoes and garnishments. As well, friendly staff at the front check in counter.

"May Long Weekend"

ALTA04, Grimshaw, Canada 24/05/2017

Went to Edmonton for the long weekend to catch a concert. Once again we stayed at the Best Western in Stony Plain. The room was excellent, breakfasts were good and the pool very relaxing. All staff were pleasant and accommodating. If you are travelling with kids this hotel is a good choice.

"Business Trip"

Larry G, Calgary, Canada 21/05/2017

I have stayed at this Best Western several times and have always had a very good experience. The breakfast is second to none with a wide selection both hot and cold. Staff are very courteous and professional.

"My favourite hotel on the road"

sharync469, Vancouver, Canada 19/05/2017

I previously wrote how much I like this hotel but for some reason my four and five stars reverted to one star. Sorry about that, I have no idea how to correct. Staff are very attentive. The breakfast is superb. The rooms are large and very well thought out.

"Very comfortable motel ad a really reasonable price."

Don M, Las Cruces, New Mexico 14/05/2017

While taking a two-week road trip through the area, I stopped at the Best Western Sunrise Inn at Eagar, AZ. It was a nice upscale motel on a quiet street. The steam room/sauna was especially welcome after a long day's drive. The bed was very comfortable, and the wi-fi connection was very fast. The next morning's free breakfast was also very filling and tasty. I would recommend this motel to anyone who finds themselves in this part of Arizona.

"Favourite hotel on my road trip"

Sharyn C, Vancouver 13/05/2017

Twice annually I spend eighteen days on the road for work. This hotel is my favourite, it is like coming home. I love the beds, the staff, the quiet, the robes and slippers. I look forward every trip to my night at the Stony Plain Best Western

BestWesternHotels, Corporate at Best Western Sunrise Inn & Suites, responded to this review
We are so happy you enjoyed your recent stay with us. We hope that the one star was made out of error. Thank you for continuing to stay with Best Western and we look forward to having you again. -Best Western Hotels & Resorts

"Nice play to stay"

Nick H, Calgary, Canada 10/05/2017

I thought this hotel provided great value for the cost. Nice spacious room with some convenient amenities like a fridge, microwave and sink. Also nice you can take a beer from the lounge to your room to enjoy. We had a problem with our A/C unit not working and it got way too hot. We got moved to a different room with no issues

"Hello Stony Plain"

Amanda N, Calgary, Canada 01/05/2017

New hotel close to Trans Alta Tri-Leisure Centre. All kinds of restaurants shopping near by. Short drive to West Edmonton Mall. Very clean, large rooms and bathrooms. Pool with a water slide and a restaurant.

"Great experience"

V7765EZangelaw, Edson 20/04/2017

Great spot for a family stay. Kids enjoyed the pool and very welcoming and accepting of our service dog. Very positive experience. They even have a relief area for dogs and provide bags for disposal. Close enough to stores if you forget a few items at home.

"Family Friendly"

cherylel2015, Morley 10/04/2017

This hotel has a large 2 room suite, which fits our family of six very comfortably. We stay every year for our annual hockey tournament in Edmonton. They have an excellent breakfast, the rooms are updated and always clean!


johnH3682BL, Grimshaw, Alberta 08/04/2017

there was nothing wrong with place but there was also nothing extraordinary about it I am glad that they allow pets as I do have a little dog I had one little problem with the front desk clerk and hoping that Best Western will deal with it otherwise everything was great

"Incredible value "

Mark B, Saskatoon, Saskatchewan, Canada 08/04/2017

With the slow down in oil work this is an example of a motor hotel that is essentially one third off at all times. Above average physical plant for a Best Western. Very clean, upscale beds, large rooms, safe parking and an excellent breakfast.

"Best Western Stony Plain"

S3073LCtonyb, Stony Plain, Canada 06/04/2017

This is a well kept, clean hotel with friendly staff. There are a couple of small restaurant's within walking distance if you decided not to eat at the hotel. The breakfast is the normal eggs, thin bacon, waffles, etc.., nothing out of the ordinary. The pool and weight room are nice.

"One night stay"

D2824HVdawnh, Fort McMurray 06/04/2017

We always stay here great hotel. Great value. kids love it with the water slide . Always clean and staff is always friendly. Breakfast is always good. Love that it is pet friendly. We will definitely be booking here again.

"Very, Very, Good"

Emil J, Jasper, Canada 28/11/2016

This is one of the nicer Best Westerns to stay in. Breakfast was excellent and did not use plastic and card board for eating with. Quiet, no Highway noice. Staff were all very helpful. Found it better than the one in West Edmonton.

"Awesome as always!"

Kimberly B, Hay River 23/10/2016

We always stay here with our kids, this time came down as a couple to see a concert. Staff is always super helpful and friendly. Hotel was super clean and comfortable as always. Love staying here would recommend it time and time again :-)


663meaganm, Stony Plain 17/10/2016

Absolutely horrible. We got to the hotel and the room wasn't even cleaned yet, the rom service took almost 2 hours, and the staff were jerk. I will go out of my way to go to another place. We will never stay here again!

"Solid value"

Diedra, Roberts Creek, BC 16/10/2016

Helpful, friendly staff. Fairly new building, so when the hot water went out, and one of two elevators was out of service, things may have been a bit hectic for staff, but you never saw them sweat. Things were quickly put back in working order. We were there for a wedding and had a good group rate. We have a standard poodle. There are a few rooms for pets, $25 per night extra, seemed high, but oh well. Dog resisted the elevator, (he may have seen the out of order sign), and so the second floor room meant using the convenient stairs. Breakfast was good quality.


PrairieDiver, Saskatchewan 14/10/2016

Nice place. New. Clean rooms. Staff friendly and helpful. Big parking lot.with lots of room. Good selection at complimentary breakfast. Fast food and steak house next door. Grocery store one block away. Good access off Highway.

"Great Best Western with a good breakfast"

Sszzzzzzzzz, Navan 09/10/2016

We stayed in there lovely two bedroom suite. It is fantastic, the hotel is modern and well appointed. It has a good gym and nice pool and hot tub. The breakfast was fantastic, good staff. A lovely hotel room with two queen beds two bathrooms and living room kitchen hall way sofa bed. Totally recommend it.

"Great place to stay!"

Sean R, Sangudo, Canada 06/10/2016

We enjoyed our stay at the Best Western Sunrise Inn & Suites! Helpful & friendly staff, comfortable, clean rooms and a wonderful breakfast. Loved the complimentary bathrobes and the built in kitchenette!

"Stony Plain BW Very Good"

Mary G, Stony Plain, Canada 04/10/2016

I enjoyed my stay. The suite was better than expected! Even though the trip was for business travel, coming back to the hotel room after a long and tiring day was quite welcoming. The shower was fantastic and great water pressure...which typically is an issue in hotels I find. The beds are too soft for my liking, but it wasn't a surprise...all hotel beds are too soft for me! Overall, great property, great staff and no complaints! I would stay here again for business.

"A great hotel"

Deen12Brisbane, Brisbane 22/09/2016

This was our second time at this Best Western and the staff are friendly and efficient as well as the premises are appealing and very clean. I left my GoPro camera in the room and they promptly mailed it out to me the next day. This hotel is good representation for the Best Western hotel brand and I would highly recommend it if you are in the area.

"The library pub/restaurant totally a gem"

annerob58, Vancouver, Canada 13/09/2016

The library pub/restaurant totally a gem that is under-rated and under-marketed. Rest of place was do so. Staff were not very helpful and there is no shuttle service to Anywhere! You must take cabs which leads me to believe hotel gets a cut.

"Great Banquet Room"

Sharon80Leduc, Leduc, Canada 13/09/2016

Stayed 4 nights for a family wedding. Very clean hotel...Staff is very friendly and accommodating. The food for the wedding was spectacular! Breakfast was included, with lots of hot and cold choices. Waffles were to die for. Our suite was huge! Granite top countertops, full bar area, two bathrooms. Pool area has a slide, hot tub, and steam room. Well worth the money.

"Hotel and staff fantastic"

Edie L, Grande Prairie, Canada 12/09/2016

Hotel immaculate outside & inside. My room was very clean & comfortable. The staff were the friendliest ever!! Continental breakfast had mega foods to chose from. Everything about this hotel is #1 in my books. Highly recommend.

"Best Western Sunrise"

Patrick R, Spruce Grove 10/09/2016

Good hotel, very quiet, has excellent pool, hot tub, and steam room. The rooms are clean and comfortable. Breakfast has hot items, muffins, fruit, yogurt, pastries, bagels and bread,croissants. More than enough to satisfy.

"Quality venue for meetings & special occassions"

brendajoyca, Edmonton, Canada 09/09/2016

I have hosted a number of events at the banquet room and meetings rooms in the Best Western and been very pleased with the venues and the service provided. Our event guests have shared that they were impressed with the quality of the room and the food and beverages. The staff have been very accommodating and professional in planning and preparing for the events. I look forward to bring guests and clients here again.

"Great room, great hotel, great value"

d21foster, d21foster 09/09/2016

Stayed four nights at the end of August/start of September as a family of 5 with 3 young kids. The hotel is wonderful, lobby is nice and clean, pool area was great for kids, and our room was amazing. We stayed in the largest room offered (quite large for a hotel) and it was perfect for our young family. We received great front desk service while staying, the breakfast and breakfast area were great everyday! Our only issue was that we only received a room cleaning 1 out of 3 days we were there after check-in, and we had to ask for that one. They seem to maybe be short staffed in this area. Thankfully the room was spotless on arrival. Overall an amazing property!

"Little touches that add up"

Bruce S, Innisfail, Alberta, Canada 08/09/2016

I travel on business lots, stay mostly in Best Westerns, and find them to very similar in amenities & quality. However this BW has an edge - it's a really nice property! Not much different than all the others as far as amenities, but they differentiate themselves with some little touches that are noticeable to a road weary business traveller. No plastic Saran wrapped cups to struggle opening - a couple of real glasses in the bathroom. Decent sized soaps, and my favourite - shampoo/conditioner/mouthwash in bottles with labels you can actually read! No more shampooing with the mouthwash! Big thirsty towels hanging within reach of the shower! A nice little on site restaurant & bar - great for that lonely "table for one" dining. However if you're looking for something a bit more upscale the adjacent "Sawmill" is a great spot. It seems they have their pricing spot on too - definitely great value for your money.


Lorine G, Surrey 05/09/2016

Travelling through Stony Plain en route home. Lovely hotel. Spacious room, complete with small kitchenette - not expected. Well kept indoor pool and hot tub. Nice hot breakfast. Quality and good price. Easy check in and out. Well lit parking lot. Easy access of main highway with conveniences of fuel and restaurants near by.

"Superior stay for small town price"

Maegen O, Stony Plain, Canada 03/09/2016

Decided to stay here as part of our Women's group wind up party. Stayed in one of the suites - beyond impressed with how clean and spacious it was. Loved how there were two bathrooms and how the bedroom was separated from the living room (which had a fireplace and a wet bar). Took full advantage of the hot-tub and pool (wonderful for kids of all ages) as well as the complimentary breakfast in the morning, which had no shortage of options. Would highly recommend this hotel to anyone!

"Well done Sunrise Inn"

Kevin P, Clearwater 31/08/2016

This is my favorite Best Western hotel in Alberta. Each time I am in the area I look forward to staying at your Hotel. It has easy access from the highway and is close to food and shopping outlets. The hotel itself is in pristine condition and is a pleasure to stay at. I look forward to staying at your hotel in the future.

"Comfort Zone away from home"

User 29/08/2016

Have been staying here for a few years whenever in the area and have always found it to be high quality. Friendly professional staff, clean, relaxing. Close (walking distance) to places to eat for everyone such as Original Joes, McDonalds, Boston Pizza, Starbucks (in Safeway) and easy to access gas stations. About 20 minutes to West Ed mall depending on traffic.


Matthew A, Akron, Pennsylvania, United States 27/08/2016

A little back story here...I was on an 18 day trip across the USA and Canada and I made this a stop for the night. WOW this is a nice motel and I bet one of the best nights sleep I had that whole trip. I can't say enough good things about my experience. I had to roll out early the next day which was sad because this place was great. The food in the restaurant/bar was good too. It hit the spot for me after a long day of driving.

"In Stony Plain - not On Stony Plain"

Steve M, Vancouver, Canada 25/08/2016

OK - last week I reserved a BW near one of our branches in Edmonton. When I arrived at the BW there was no reservation to be found; that was when I discovered I had selected the BW in Stoney Plain (only about 20 minutes away) not the on on Stony Plain road! Anyhow - went there and what a pleasant surprise! - nice restaurant/ lounge (some good snacks served with your drink before dinner) and a warm breakfast buffet. Good prices, nice room and really a happy mistake. So much so, I had to go back to Edmonton this week and opted to stay here on purpose!

"Spacious Family Suite"

Joyce834, Maple Ridge, Canada 16/08/2016

Highly recommend this hotel. The Queen family suite was spacious and well appointed, very impressed with the size. Having two bathrooms was just what we needed with 4 people getting ready every morning. The breakfast was great and the pool was a ton of fun for the kids. We will definitely use this hotel next time we are in the Edmonton area, it was easy access to the city and the country.

Richelle D, Manager at BEST WESTERN Sunrise Inn & Suites, responded to this review
Thank you for taking the time to review your stay with us. We are very pleased that you enjoyed your Suite as well as the many other amenities the property has. We look forward to having you stay with us again.

"Highly recommend"

Dosvader, Saskatoon, SK 11/08/2016

Every time I stay at a Best Western I am impressed, and this one did not disappoint: room quality, free breakfast, service, all great. My only concern is they may start to increase their costs with all of the great ratings. This one is off the beaten path a little bit but worth it.

"Great value, great hotel"

Sharla K, Mission, Canada 09/08/2016

Breakfast is amazing, pool and water slide clean and fun. The hotel was nicely decorated and beds comfortable. Staff was friendly. I would highly recommend this hotel to anyone, value for the money. Plenty of amenities for the price. Great pool hours

"Great Spot"

KBontje, Red Deer, Canada 06/08/2016

Great location! Very clean! Comfortable, breakfast included, great rate! This is a really convenient motel, close to shopping, and amenities Very well kept hotel, friendly front desk! Perfect spot for families. Highly recommended! Great place to stay??

"Great Stay"

Jeni21, Calgary, Canada 05/08/2016

This is a very nice hotel right off the highway. Six of us stayed in a suite, room 302. My husband and I got the sofa bed which was not comfortable at all! But what do you expect from a sofa bed? We phoned down and asked for an extra duvet to put on it and within 10 minutes our duvet was delivered. Next time I may ask for the fourth floor because I could hear the noise from the floor above (children jumping and yelling). The hot breakfast in the morning was very decent with scrambled eggs and sausages included. Their restaurant downstairs called the library also had good food and quick service. Overall I really enjoyed our stay.

"It was great!"

Sergio L, Lethbridge, Canada 03/08/2016

We normally stay here at this hotel every year. In the past I have made some subjection about how they can improved. And, this time we noticed that they have made the necessary changes. So we were glad to see that fix. We enjoyed our stay here and is a beautiful facility. The breakfast also is really good. The staffs were nicer this time. So we were happy to stayed here. Looking forward to staying here next year!

"Great as usual"

Randy L, Winnipeg, Canada 01/08/2016

I stay here most times when i visit the area on business and it continues to provide great value for the money. It's not a Hilton or Sheraton, but it has all the ammenities you could ask for. The rooms are very nice with fridge, microwave and coffee maker and the cleanliness was impeccable. There are 2 elevators that don't keep you waiting very long. There is a lounge which serves food and a lot of restaurents nearby for more variety. There is a breakfast buffet with the usual hot/cold items. Nothing special, but a good start to the day. They have a fitness center and indoor pool with a waterslide, which I didn't use, but the families there were having a lot of fun. All this stuff is good and you can get it at other hotels, but the reason I keep returning is the staff always make you feel welcome and treat you like you want to be treated.

Richelle D, Manager at BEST WESTERN Sunrise Inn & Suites, responded to this review
Thank you Randy for taking the time to review our property. I will be sure to share your remarks with all the staff. We all enjoy meeting new guests but it is nice to see a loyal customer return.

"Best of Best Western"

Dave M, Spruce Grove, Canada 31/07/2016

They are true to the Best Western brand they have nice clean rooms great breakfast well located. Just off the 16A easy to get in and out. Good eats not far away. I've stayed at many best westerns and this one is near the top.

"Business trip"

User 27/07/2016

I have stayed at many hotels because of work and I have to admit that this hotel ranks up near the top. The front desk staff always remembered my name and they were very accommodating. Room was large and clean. The on site restaurant was very nice and the food was good.


Donna D, VICTORIA, Canada 20/07/2016

Bathroom needed some up grading and better cleaning....dirty corners on the floor and cracked tiles. Shower needed rechalking...but overall very clean!! Pool area was under maintance when I arrived but up and running by the next day...hot was still not functional though.

"Very Nice Hotel"

Pam F, Grande Cache, Canada 14/07/2016

The hotel was very clean, friendly staff, I stayed here when the hotel was new and it still looks great today . I have also stayed in Best Western Plus that don't look as good as this hotel. I have recommended this hotel to many people.

"Highly reccomend staying at Stony Plain Best Western"

David D, Kelowna, Canada 14/07/2016

This was by far the cleanest and quietest Best Western Hotel that we have ever stayed at. I highly recommend staying at this hotel if you really need a place to unwind and rest up after driving or working all day

"Hotel was great!"

Jason L, Calgary, Canada 12/07/2016

Stayed 2 nights for a family wedding. The lounge closed a little early (there was about 12 people in there that were told to leave) which sucks. 12pm close on a Friday or Saturday is early. Also the lounge bartender/server could have been a bit nicer. Room was great. Loud kids in the hall at 8am, but that's not the hotels fault. Didn't use the pool but the waterslide looked great. Tons of parking. Breakfast looked really great!!

"Terrific place to stay!"

Jimbo1334, Parksville 09/07/2016

This hotel has it all! Excellent accommodations with all the amenities, and staff that obviously love their jobs and their facility. From the young man who checked us in and was proud of the appearance of the lobby to the breakfast room manager who cheerily greeted each guest, and helped the youngsters by offering "Waffles 101" to them so they wouldn't burn themselves or have the waffles break up while trying to get them out of the maker. Breakfast was varied and quite good. The room was in excellent condition and very thoroughly supplied with amenities. We stay in Best Westerns a lot, usually in "Plus" level hotels, and although this one does not have a "Plus" or "Premier" designation, the customer experience here is as good as any Plus we have been in, and better than most. The price was lower than most as well.

"Great for kids"

meggyeve, Spruce Grove, Canada 01/07/2016

I love best western hotels. This one in particular is great for kids. It has a slide in the pool and hot tub that is not too hot. The breakfast is very simple. If you haven't stayed at a best western before I'll give you an idea. complimentary breakfast consists of muffins, yogurts, microwave bacon, found flat sausage, what seems to be microwave eggs with cheese, break, I think this one had a pancake machine or waffle machine can't remember, cereal and milk there may be some other minor things I missed but for the most part this is it. It's a buffet style and no waiters, just someone who will replenish low food items.

Richelle D, Manager at BEST WESTERN Sunrise Inn & Suites, responded to this review
We are so glad you enjoyed your stay with us and by the sounds of it other Best Westerns as well. Looking forward to accommodating you and your family again. Thank you,

"Surprisingly Impressive"

Jackie L, Edmonton, Canada 30/06/2016

We did not expect the quality of accommodation, amenities, and facility for the price we paid. The atmosphere and furnishings in the room were far more than I expected for great with a great price. Meeting facilities were comfortable for the group. Complimentary breakfast was really good. Definitely worth staying here when coming to Edmonton & area.

Richelle D, Manager at BEST WESTERN Sunrise Inn & Suites, responded to this review
Jackie, We appreciate you taking the time to review our property. The staff enjoy seeing that there hard work is noticed. Our employees are a great team and we are lucky to have them. Thank you, Richelle

"Large rooms quiet location"

User 20/06/2016

Booked this hotel for the night through airmiles, needless to say the price was right. Stayed in a two queen bed on the 4th floor which was bigger than expected. Included a small kitchenette area with small fridge, microwave, single cup coffee maker and sink. Ample drawer space and a wardrobe, included a iron and board. Amenities were included in the bathroom, along with two robes and slippers. Enjoyed a comfortable sleep and no problems with the free wifi. The pool was larger than most I've seen with a slide and waterfall feature. Continental breakfast was typical. Close to restaurants and a shopping area and short (approx 20 min) drive to Edmonton. Front desk staff were polite, would stay again.

"BEST hotel in the area at it's price range."

User 20/06/2016

In fact the hotel charged much less for a room in June than we had expected. The facilities are wonderful. The pool still uses a chlorine system but the chlorine levels were not over used so it was very good - perfect for kids and adults alike with a slide and hot tub and steam room too. A VERY nice bar/lounge.

"Nice Hotel"

onthemoveagain1, Maple Ridge, Canada 18/06/2016

This place is my go to every time I am in the area. It is always clean and quiet. The breakfast is very good. I would stay again..It is nice to see they keep your information on file as it is a simple call to a room and I do not have to spend much time on the phone to do so..

"Consistently Great"

Dale S, Red Deer 16/06/2016

I stay about 100 nights per year in hotels for my work and I've stayed at this site a couple of times recently. Both visits were great! Friendly staff, spacious rooms with plenty of desk space, comfortable bed and good temperature control in the room. The free breakfast had a good variety of hot and cold items. I like that they change out the hot items each day so you have some variety on multiple day stays. With my CPSA discount the price was good as well. If this hotel was in Edmonton I would stay here regularly.

"Outstanding Hotel!"

Carole0815, Newburgh, NY 09/06/2016

This was our 5th stay at the Best Western Sunrise in Stony Plain. It has all of the amenities, and the pool is outstanding with a 'waterfall' feature for children that is unique. Highly recommend to anyone visiting the area!

"Outstanding Hotel!"

Fern S, Calgary, Canada 04/06/2016

I stayed here with my family on June 4th. We picked this hotel because of the pool and good reviews. After staying here we thought this hotel was outstanding!!! The check in was quick and easy, the staff is very friendly. Our room was lovely, nice decor, clean, comfortable beds, great wifi. It was nice to have a bar in the room (sink, microwave, fridge) It was also a nice surprise to have lots of extras for us to use in the bathroom, including slippers, bath robes. We took the kids to the pool, the water was nice and warm. We all had an awesome time on the slide! The steam room and hot tub was also great! We played at the pool for hours. My kids were begging to go back the next morning. The breakfast was Above average! So thrilled with the food from waffles with strawberries/whip cream, fruit, yogurt, eggs, hash browns, sausage, muffins, french toast and so much more! The seating for breakfast is very large and we never had any problem finding a table. We loved this hotel! If you're going to Edmonton the short drive to this hotel is well worth the drive! We Can't wait to stay here again!!!

Richelle D, Manager at BEST WESTERN Sunrise Inn & Suites, responded to this review
Thank you very much for taking the time to review our property. We are so glad you enjoyed your stay with us. We look forward to accommodating you in the future.

"Excellent hotel"

User 28/05/2016

My 8-year-old grandson and I stayed here to be close to my uncle in Stony Plain AND because there was a water park in the hotel. My grandson had a ball there. And slept like a baby in the oh-so-comfortable bed.

"Ok stay"

erawson77, Port Charlotte, Florida 25/05/2016

The hotel was nice but nothing spectacular. The hallways and my room had a strong odor of cleaning chemicals which was a bit much for myself. In talking to other guests at the library lounge they also smelled the strong chemical smell in their room too. The rooms were clean. One hint if they put you next to the elevator ask for a different room. It wasnt until around 1030pm when I turned off the tv I noticed the gap under the door which let in a fair amount of light and sounds from the elevator and hallway. It was late and I was so tired I just put ear plugs in and went to sleep instead of asking to move rooms. The dinner in the library lounge was good. It was basic bar food. The breakfast was a basic hotel breakfast.

"Clean, Comfy beds & pillows & great breakfast"

WendyFsj_Bc, Fsj, Bc 24/05/2016

Great Hotel, Clean, Friendly, great comfy beds & pillows. Looked like a great pool area with fun things for the family. The complimentary breakfast was full of food, hot & cold and it was always fresh. Went next door to the Sawmill Restaurant for supper & there was a pub in the hotel.

"Amazing hotel! Worth every penny and more!"

Marc S, Airdrie, Canada 23/05/2016

We had planned a last minute trip to Edmonton but couldn't find a single room so we looked outside of Edmonton. We were blown away by this hotel. Clean, new, and amazing value. The staff were extremely friendly, the breakfast was fantastic and the rooms were perfect for a family of 5! The little things like housecoat and slippers were a nice touch. Pool was great and extremely clean! Anyone going to Edmonton should book here!

"Highly Recommended"

SurreyTravelGal, BC, Canada 17/05/2016

Stayed here for one night over the weekend. So many little extras included made it most enjoyable. To the housecoat and slippers, microwave with dishes and cutlery, to the wine glasses and real coffee cups. Continental breakfast was amazingly large with 2 types of eggs, sausage, pancakes, waffles along with the usual. The pool and hot tub were very clean. The staff were extremely friendly and helpful. Definitely would go back.

"Excellent stay"

Richard L, Vancouver, Canada 17/05/2016

Beds for splendid, suite was large with fridge etc. Staff was very friendly. The lounge service was first rate and the food was good. The supplied breakfast even had real pork sausages not the breakfast ones. You won't be disappointed with hotel.

"excellent value"

Darlene G, Revelstoke 13/05/2016

I was staying in the Edmonton area for the Mothers' Day long weekend and chose the B-W Sunrise Inn, mainly because of the price. I was not disappointed ... in fact I was impressed with the quality of the hotel, the room, the high-speed internet, the breakfast menu, and the rate. I will definitely stay here again !

"Best Western Stony Plain - The Best!!!!"

Connie P, Brantford, Canada 09/05/2016

Loved this hotel to pieces! Excellent staff, breakfast, wifi, parking all included which made it so affordable. There was nothing that let us down here. Comfortable rooms, gorgeous rooms, pool, hot tub, laundry facilities, lounge, lots of parking.

"Wonderfully welcoming with all the right stuff!"

dslarson, Olds, AB 02/05/2016

Delicious breakfast,beautiful clean rooms, professional staff,and an overall very pleasant stay. It was a little further from Edmonton than I thought and longer pool hours would've been nice but we would definitely recommend and visit again.

"Excellent Value"

Ihab K, Calgary, Canada 20/04/2016

I stayed in the hotel for my son's volleyball tournament nearby. We had a king suite room. It was spacious, clean, and well maintained. The bathroom was huge with a 2-adult tub. The living room was really nice, and the kitchen with the small fridge was perfect for our need. The hotel had a good fitness room and the pool area had a fun water slide (as well as Jacuzzi and steam room). The staff was extremely nice and breakfast was included every morning. It's situated near Safeway and Shoppers. Couldn't have a better experience.

"New hotel"

403Kit, Calgary, Canada 18/04/2016

This hotel is in a great location in Stony Plain. The rooms are clean and comfortable, however my bed was very firm and the pillows were a little to hard for my liking. I left the window open and was woken up by traffic noise but once the window was closed, there was no more noise. Excellent free breakfast and there is a pool with a waterside for the kiddies. There is also a small gym. There is a pretty cool lounge but it's only open Monday to Saturday so I was not able to experience it. Ample parking.


Xiaolong Z, calgary, Canada 18/04/2016

very clean and quiet., well equipped and staffs are very friendly.. it is convenient with amenity close by. but rate is a little bit high for small town. I will still suggest it if there is activities over there.

"Great Place to Stay"

Harlen F, Fargo, United States 10/04/2016

A good clean place to stay with children. The water slide was nice and also the whole pool area together with showers, etc. The staff was real accommodating and answered our questions and resolved an issue that we had. Would recommend it!

"great business hotel."

Malcolm B, crossfield, Canada 10/04/2016

always stay at this hotel when in the area.........consistently great service and value for money. Menu in the bar has all the basics after a long hard day and not wanting to leave the hotel. The location gives easy access to main highways into Edmonton or further Wesr.

"Birthday sleepover party"

Leanne__2004-35, Spruce Grove, Canada 09/04/2016

We stayed here back in October...realized I didn't post a review. Was a great place for my Daughters sleepover party, from the waterslide/pool to the breakfast ...it made this so easy... We booked the 2queen and sofabed suite, having a second bathroom was very handy too. Front desk was great they even let me checkin early to set up for the party.

"Sunrise surprise"

User 24/03/2016

It was my first time at this hotel and first time staying at a hotel when I come to visit family. The hotel is within walking distance which was even better. very clean hotel. super helpful staff and as a platinum member I was offered a room upgrade. the suite was such a treat even though i checked in late i took full advantage of the jacuzzi tub great way to unwind after driving for 3 hours. being a member has its rewards!

"Awesome lady at the front desk"

Katie M, Fort McMurray, Canada 04/03/2016

the beds were very hard so I didn't get a good nights sleep, the only other down falls were the hot water and the breakfast. the lady at the front desk that checked us in and also out was very kind and friendly the room she upgraded too was everything that I asked for.

Richelle D, Manager at BEST WESTERN Sunrise Inn & Suites, responded to this review
Katie, Thank you for taking the time to review your stay at our property. Your concerns will be addressed with our management team to see where we may improve and offer different options to accommodate all our guest. Once again thank you for your feedback. Sincerely,

"Nice and clean"

Oilsandsgal, Leduc, Canada 29/02/2016

Stayed one night here and was very impressed with the service at the front desk and the Sawmill being right next door to the hotel. The rooms are very nice with comfy beds. The free breakfast was very good, just like most BW I have stayed at hot meals and not just dry cereal. It was very good and I will stay in another king room again. I would recommend this hotel over many others in the area

"Excellent Hotel"

Shawn W, Canada 25/02/2016

Room was clean, staff was friendly, good breakfast. The pool is a great place to relax with the family. Only a short drive to Edmonton. I would definitely recommend staying here for leisure or business.

"Great hotel"

Jackie_Czerniak, Red Deer, Canada 17/02/2016

No problem with this hotel. They were very accommodating with early check-in. Good selection at breakfast; although a microwave would have been nice to heat up/cook the oatmeal and milk. Good selection of flavorful coffee in the room. Clean and super comfortable. Pool and water slide area was excellent for the kids.

"Excellent Family Hotel"

snorkelmania1, Port Moody, Canada 15/02/2016

Beautiful, clean and well-appointed with many features including a full real breakfast, not just a pile of muffins. Loved the king suites with separate bedroom and lovely jetted soaker tubs. The pool area with waterslide is bright and clean. All this make it an excellent choice but it is the friendly, helpful staff that take it to the next level.

"Nice Hotel"

gerardb676, Grande Prairie, Canada 11/02/2016

I don't usually stay here but since I was just passing through, on my to Red Deer in the morning I chose to stay here for one night.Glad I did.... great place to stay at a decent price. There is also a Sawmill Steakhouse right next to it.The rooms are modern and clean. The breakfast area is big and the selection of breakfast foods is great. I would stay here again!

"Nice hotel but not well kept."

561wendyb, Edmonton, Canada 02/02/2016

When I arrived at the hotel, the elevator was out so I had to walk up to the third floor with 4 kids, including an infant with my luggage. The front end staff were helpful and friendly but it still was very difficult. The rooms are nicely furnished but the housekeeping is poor. We have stayed here twice and the first time we found dirty underwear in the room and after they gave us compensation and were informed this is not the norm, we decided to try it again. This time we found an old sippy cup of milk and medicine on the bathroom floor and the play pen they gave us was very dirty with stains all over it. These are not safe things to find when you have a bunch of little ones. If you have kids, you will want to check the room before your stay.

"My Family loves to stay at this hotel"

Dawn C, Canada 15/01/2016

The staff is friendly and helpful. We love the pool and how quiet the whole hotel is. The kids love the waterslide and the hottub is very relaxing. We normally get a suite and love the extra amenities with 2 bathrooms and a separate living area. We checked in a little earlier than usual but they had the room ready and were waiting for us to arrive. We went to the lounge once we got back from our day out in the city. So close to Edmonton without the big city prices.

"Great stay"

Barbara S, Airdrie, Canada 04/01/2016

Great hotel, great rooms, great staff, clean room, pool and hot tub were great as well and a free breakfast is always nice. easy access from highway and was right beside a great Steakhouse , The Sawmill.

"best western plus pembina inn and suitses"

Elizabeth D, Morden, Canada 02/01/2016

My first choice for when I go to Edmonton Just would like to see housing keeping be a little more fussy. Breakfast is very well presented and food is very good eating area is very well kept. The service of the staff is very good, when I complained about the noise above us at 130 am it was dealt with very quickly. The following night no issues .

"Wonderful pool for small kids"

User 21/12/2015

Pool is my kids favorite part of the stay especially with the shallower end and splash area. The rooms are very nicely appointed and quiet. the beds are fairly comfortable but the pillows are not my favourite.

"Nice Hotel with Great Rates"

Greg M, Calgary, Canada 02/12/2015

This is a very nice hotel just outside of Edmonton that has great rates. Compared to the hotels within Edmonton this is a gem. Looks to be relatively new and is very clean and welcoming. Complimentary breakfast is awesome.

"Very nice!"

Carol S, Hinton, Canada 24/11/2015

We stay here because it's pet friendly, and it's close to the city if we need to do any major shopping! Stony Plain has lots to offer...good shopping and good restaurants! The staff is very friendly and accommodating, with a nice continental breakfast! The rooms are lovely and big! I would recommend this hotel to anyone....we always enjoy our stay!

"Always Excellent"

User 15/11/2015

My family and I always choose to stay at the Best Western Sunrise Inn & Suites in Stony Plain, Alberta. Very nice and clean rooms. Love the pressure in the shower heads. lol My boys always enjoy the pool and waterslide and the hot tub. We highly recommend this hotel!

""Will go back""

Irene Oksu L, saskatoon, Canada 03/11/2015

100% happy with my stay. Hotel was immaculate with a beautiful décor.Stayed at this hotel to take the kids to West Edmonton Mall. Rooms were clean and comfortable, and while the pool was big, it was clean and refreshing. Breakfast was adequate, with waffles, sausages, eggs, pastries, cereal.

"overnight stay on the way"

Kelly J, Regina 14/10/2015

great location, we were on other side of Edmonton...didn't have to drive through all the traffic of the city 1st thing in the morning...great hotel, breakfast had a lot to choose from, rooms were comfortable and clean

"Beautiful hotel"

User 07/10/2015

This is a lovely hotel. Newer, big rooms, lots of amenities in bathroom. Mini kitchenette with 3 different types of coffee. Comfy beds. Friendly front desk. Also has a hot breakfast and lounge /restaurant on site,as well as fitness centre and pool. Decent price for what you get!

"Pleasant surprise!"

Kevin B, Calgary, Canada 05/10/2015

Great hotel at a reasonable price! Felt 'upgraded' compared to many hotels I've stayed at while on business (without the 'upgraded' price)! A few minutes west of Edmonton but worth the short drive. Breakfast was OK but room for improvement.

"Great hotel but..."

User 29/09/2015

love this hotel because It is new and clean! But we've stayed here 4 times now and every time there were no towels in the pool area, also the ladies in the breakfast area should not be refilling food items before its needed especially when it's not busy, one of the girls looked annoyed as she waited with a tray of waffle mix for my husband to finish up with his waffle- there's nothing worse then feeling rushed when you don't need to be! I love that this hotel offers bathrobes and slippers in every room. Our kids love the pool with small water slide. There is an attached lounge that offers a small but seemingly good food selection, although I can't say if it tastes any good as we have never ordered from there. The front desk staff are very professional and friendly at the hotel and the room beds are comfortable but one major disappointment that I must mention are the pillows, they are all thick, way to thick, I know most hotels offer a thin and a thick but not this hotel, and that has been my experience every time, so maybe bring your own pillow, or else risk a sore neck. To bad!

"Great Banquet Facility"

Just-plain-folk, Stony Plain AB Canada 28/09/2015

Our wedding reception was in the banquet room. The staff were amazingly helpful during the set-up and clean-up. The food was absolutely delicious - would highly recommend this location to anybody looking for a reception facility. The only minor glitch was there were no risers available for the head table, so we had to bring our own.

"Comfortable Hotel"

User 26/09/2015

This hotel is quite new so the rooms are spacious and comfortable. The pool area is great for kids with a fun water slide. I enjoyed relaxing in the lounge that was very relaxed and comfortable. This is my hotel of choice in Stoney Plain.

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