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We stayed at this Hotel on a whim! Our previous "reservations" for another hotel was disastrous! Wow! the staff at BW were absolutely outstanding. Becky, David, Kendall, Sandra, Dalton were the best. They all made sure we were happy with our room and any other accommodations we requested. Having family come to the lobby after our dinner to visit, having coffee made just for us, and letting us visit in the pool area was above and beyond generous. We will continue to stay here every time we come to visit family. Thank you all for the best stay.
Our stay was the best experience from a customer service standpoint we have ever experienced. The manager, Kendall, was so helpful and accommodating. She went out of her way to make sure our stay was great. Dalton and Trish at the front desk could not have been more helpful and Sandra in the breakfast room was the best. I hope BW realizes what a treasure they have in this property based on these incredible employees. It was as if we were staying in a small, family run hotel. They knew our names and made the whole stay fantastic.
The hotel is clean and the staff are friendly They have great hot breakfast. I Have stayed here for 5 months for work in different rooms and they have all been .comfortable beds and the rooms are cleaned every day. Becky at the front desk has always been friendly and helpful as well as all the other front desk staff, kitchen staff and house keeping
While in town due to a family member being moved to hospital to inpatient hospice we stayed at the Best Western Plus in Searcy. ****Dalton was our front desk attendant and he went out of his way to make sure we had everything we needed. He showed compassion to our family situation and handled us with great care! Truly can't say enough nice things about him. Great location—which is basically next to hospital. Lots of food options nearby. The rooms were clean and beds were comfy. Definitely recommend.
Great staff. BUT wheelchair accessible room was NOT a good fit for someone with a disability. Bathroom was good. BED was WAY TOO HIGH to get into and because of that we had to leave the hotel and cancel our planned vacation. REALLY need to research their understanding of accessibility for future guests with mobility issues. Thanks
I've stayed at this hotel before and love it. It's my favorite stopping place between Ft Worth and Chicago. The staff is friendly, the hotel is clean, beds are very comfortable and breakfast is good. This trip didn't disappoint. We had a great stay.
This was my first time at a Best Western but will not certainly be my last. I truly enjoyed my stay.
Hotel is clean and staff is friendly and helpful. The breakfast is good and plentiful. The beds are comfortable.
This is a great hotel in a great location. It was very roomy with a comfortable bed. Easy check in and check out.
This is a great hotel in a great location! They are pet friendly and provide a safe area for you and your pet to go outside. Breakfast is good. Coffee is great!
This was a nice hotel. I was impressed with the cleaning service. They cleaned the rooms daily, which was nice. Good breakfast. Good location.
This property is well maintained and recently updated. Staff is pleasant and helpful. As a BW Plus property, it feels more upscale than some other BW properties. The surrounding area seemed safe and well-lighted. Breakfast was pretty good, with lots of options.
Place was clean and quiet. Several restaurants next to hotel, Helpful friendly staff. Would stay again
Our room was so clean! Awesome bed! The breakfast was as good as we've ever had in a hotel. The lady (Sanda) was so jolly and proactive in making sure we had all we needed. She was a good employee with a great smile to start our day off happy! A great experience!
I have stayed at this hotel in Searcy a couple of times—both times it has been clean and comfortable. The staff is always super helpful and friendly. It's a great option for this price point.
This Best Western has both a great staff and great service. Sandra in the breakfast area went above and beyond by making a fresh pot of brewed coffee for me on a slow day, where they were using only the instant coffee machine. My morning coffee is very important to me and I do not like instant coffee. She cheerfully offered to make a pot of brewed coffee for me. We have stayed at this location several times in the past couple of years and she has always been friendly and helpful to the guests. We were greeted several time by various staff members as we entered or exited the facility throughout the day.
This is a gem of a place. Very clean, very comfortable rooms. Nice clean, warm indoor pool, friendly staff, especially at breakfast. Delicious breakfast buffet included. I had eggs, sausage gravy, biscuit, homemade waffle, cinnamon roll, OJ and cranberry juice. They also serve cereals, fresh fruits, coffee, tea, grits, oatmeal, bacon, and more. The checkin/checkout process was easy and the bed was comfortable. The price was reasonable too. I had a service dog with me and they were nice to her too.
This hotel was nice and clean. The staff were friendly and helpful. The room was comfortable, clean, and odor free. My areas of concern were the breakfast area which was monitored but still several items were out and we had to wait for the staff to replenish it even though it wasn't busy. Also, the pool area was chilly, so even though the water temperature was fine, once we were out of the water we were immediately very cold which was not pleasant. We also had to ask for towels because there were none stocked in the pool area where they should have been. We have tried several hotels in the area. This was slightly above average among the ones we've tried.
We loved our comfortable bed ! Clean room, friendly and helpful staff . Will stay again as we head back home . Nice hot breakfast in room for plenty guests. Near a shopping mall. Two restaurants within walking distance from hotel! Like 3 minutes!!
Our stay here was great. Friendly staff and nice clean rooms. There were a couple of restaurants within easy walking distance along with plenty more you can drive to. Car washes close also if you're wanting to get the bugs and road grime off your vehicle from the trip.
Several years ago, we had a bad experience at this hotel. We didn't stay there for a while. This past year, we tried them again on our annual travels to see family. Don't know if the management has changed, but our stays over the past year have been so much better. The staff is very friendly and helpful, the breakfast is delicious and the hotel is clean and inviting. We will continue to stay at this hotel as we travel.
Searcy Inn is located with easy excess for stop over and easy excess to eat. From check -in Miss April was helpful and friendly. Miss Sandra greeted us and had friendly conversation with us during breakfast. Varity of items to choose for breakfast.
Needed a room for one night . It was easy and reasonably priced. Safe area well lit. Staff very friendly convenient amenities I would stay here again the pool was beautifully maintained there was a great area to walk your pet
Hotel was clean and quiet. Staff was courteous and helpful. Nice overnight stop for the evening. Called to confirm reservation when we were running late. I would not hesitate to stay here again. Pool was open but we did not utilize it. Breakfast is served from 6:00-9:30 am.
April was on duty when we checked in on Thursday, 29 December 2022.. She was so very welcoming, hospitable and friendly. She explained that the indoor pool was not open due to a minor problem , which required a new part, and that part had not arrived. She told us about the super breakfast served every morning. She was right, It was great and was included with the room. The room was very spacious, complete with mini-fridge, hairdryer,, coffeemaker and a big screen with more channels than I have ever seen in a hotel. Scarlet was very helpful when I called Friday night after I got home and realized that I had left a book in the room , and she told me I had left two books. She had them at the desk and told me yo call the manager Kendall the next day. I got up with Kendall , gave her my info, and she mailed the books to me, which I received today 10 January. I will definitely stay there should I return to Searcy. It's a 5 Star in my book.
I travel a lot and have stayed here several times and will return. The rooms are extremely clean and quiet. Breakfast is always available and fresh. Staff is extremely friendly and helpful. I will stay here anytime I am in the vicinity.
The service was extremely Well and all the employees were extremely courteous And there for every need. April was extremely helpful with getting our rooms together And being extremely professional about her job. The breakfast was good Many choices on what you could have wanted. Started every morning With a great cup of coffee.
After trying a different hotel and it being horrible my family went next door to Best Western. Did not have a reservation but we were taken care of by April. She was great. So nice and got us in a room for the same price as online without having to go through reserving it. She went over the amenities with us and gave us directions to get to our room. The pool was closed but that wasn't a big deal. (The pool area looked nice) The room was nice and clean. Comfortable beds and nice pillows. We got a room with 2 standards. It had a fridge, microwave and coffee maker. All were clean. The bathroom is not huge but it served its purpose. They did have shampoo and body wash but we did not use them so I can not comment on them. In the room there was a chair and a desk with a office chair. They were nice so when we didn't want to sit on the bed. I called the morning of check out and got a late check out. The lady in the morning was not as nice as April from the night before but she did give us a late check out. Breakfast was good. Typical hotel breakfasts. Eggs, sausage, biscuit and gravy, waffles then basic breads and cereals. The ladies working breakfast were not friendly and just spoke amongst themselves loudly but overall breakfast saved us from spending eating out. We would definitely stay here again.
Everyone was extremely nice and accommodating . The room was very clean and had a good breakfast. A great place to stay! April was extremely pleasant to talk to and very helpful. Scarlet was also very nice as well . A great team .
The bed was super comfortable and the staff was super helpful!!! Especially the lady working the front desk. Her name is April. She helped me get into my room quick and easy. Even offered a charger block right out of her back pocket when I desperately needed one!!
Super quiet and great location! April at check in was incredibly kind and helpful. She even went out of her way to call me to check on me as I was late checking in. A nice gesture and very unexpected! Everyone was super friendly, rooms were immaculate and the bed was comfortable. Definitely recommend!
I wanted a clean place. I looked at other reviews and this one had many that stated how clean it was. They were right. This place was spotless. No musty smells, no black debris in the bathroom corners, White super clean bed coverings. I mean this place was clean from top to bottom.
Open and available to assist in sheltering me from the storm and thunder. Trees falling, loss of electricity and the wind blowing fiercely. A blessing.that a room was available and the attendant looked up my Rewards for credit.
Everything was great, love the breakfast and beds, I will stay in this hotel in my next trip, I've try many hotel in so far I always like best Western all of them always up to date, clean has Everything you need.
Clean room, ultra comfortable bed, and plenty of space. Staff members are always friendly and courteous. The breakfast coffee is some of my favorite hotel coffee ever. For the rate, this motel cannot be surpassed in Searcy.
We had to book a last minute hotel for a family emergency, this was the only hotel with space for our family due to several groups in town over the Easter Holiday. That said our king room was almost $200 for one night. The bathroom was very small and toiletries including the hand soap all came in the form of built in dispensers like those in a public bathroom. Our bedding was clean but our ceiling had some water damage. The air system worked well. Carpet was dirty and we wore socks until we got in to bed, some rooms were carpeted and some were floored. Overall the rooms were just old and outdated. The pool was decent and warmed but lacked towels. Breakfast was typical hotel offerings and we enjoyed the waffle machine which made 4 minis instead of 1 giant which helped the line flow faster. The eggs and protein offerings were not very appetizing, but fruit and bread offerings were acceptable. The dining and lobby/lounge areas were very compact and a bit tight so it was hard for our family to gather as we were making plans. Overall, it isn't the worst place we have stayed but it was definitly overpriced and would not be my first choice.
On the plus side, the premises and room were very clean and the pool was warm. The breakfast had warm food and was good. The woman at the front desk was friendly and helpful. On the down side, our room had an adjoining door to the room next door. We could hear the person on the other side coughing all night. Our door to the hall had a large gap between the door and the frame so any conversaton or noise in the hall came right through. The hotel appeared to be far from full, so I don't know why they were placing people right next to each other in these rooms with adjoining doors. This type of room always has noise issues if someone is on the other side. Or maybe the walls are thin? Either way you will hear the person next to you. If you stay here and want a quiet room, insist on having a room that does not adjoin another room that is also occupied.
I would highly recommend this hotel. The premises and room was very clean. The staff was friendly and helpful. The breakfast was excellent...hot items and many choices. Nice location. Would definitely stay again while traveling in the area.
I had a great stay very clean, you will not be disappointed. The breakfast was great this was one of the best, Best Western hotels I've ever stayed in, in the south. I wish they would upgrade them all too BWP.
The rooms were nice, clean and comfortable. The location was great. I will be staying here again. The staff was nice. I didn't experience any major problems. Restaurants are close. The beds were very comfortable.
Management allowed a group of men to loiter around the entrance door drinking whisky from a bottle, smoking cigarettes, and making catcalls at my wife. She felt very threatened. Since this situation was allowed at one best western, we will not ever consider staying at another best western - ever!
This was the second time we've stayed at this hotel and overall it has been great. The rooms are clean fairly quiet. AC works great and the fan stays on when the AC shuts off!!and the bed is comfortable,could be a little softer and maybe have larger pillows, but it wasn't a rock hard or lumpy bed. I am not a fan of the shampoo and conditioner dispensers and for the price of the room bottles of shampoo and conditioner should be supplied.
This best western is very well kept and comfortable. I've stayed here before and it's always clean and smells fresh through the whole motel. The rooms are well kept and the staff is very courteous. They all were very helpful even in finding great places to eat or visit while we were there. Will stay again in the future.
Clean rooms and this hotel always smells amazing! Friendly courteous staff. Good breakfast, decent location, parking lot could be enhanced, right across the street from a Starbucks, and right by a hospital.
We just needed a place to stay at the last minute while traveling for business. We called late and were able to get a room for the night, and the lady was very helpful. When we checked in we were asked if we needed anything for the night. The lobby and the rooms were very clean and the decor was nice. The temperature in the room was perfect. Check out the next morning was quick and again, the attendant was very friendly. Great experience!
At 10:30 p.m., I made a reservation for this hotel. I had concerns over the no-refund policy, which is why I waited to make the reservation until the night before I'd hit the road for a 9-hour drive. I wanted to ensure nothing would happen to change the timing of my trip. I reserved a room for (I thought) the following night and went to bed. Little did I know that at some point (maybe because I was having trouble logging into my Best Western Rewards account), the date had defaulted back to that night. (I know with absolute certainty I had initially changed the date to the following night, because I thought to myself how silly it was to try to rent me a room at 10:30 at night for that same night.) When I arrived at the hotel, I was told, “Oh, yeah. You were our no-show last night.” I was stunned to realize I'd paid $90 (plus taxes and such) for the previous night. I asked the manager whether he would just apply that toward my stay that night. He said the best he could do was to offer me a room for $70 that night. It was my fault, he pointed out (several times). I pointed out that I'd already paid him $90 (plus taxes and such) for nothing, and again asked if he could cut me a break. He said to look at it from his point of view (because it isn't about the customer, after all) and that he'd had to hold that room for me. I noted that I'd made my reservation at 10:30 at night (technically 10:38, but I was rounding), and that he hadn't lost anything unless someone had come in AFTER 10:30 the night before and been turned away. He again told me to look at things from his point of view, and the slight discount was all he was willing to offer. Needless to say, I left. I feel it's important for prospective customers to know that if they book a room here, and anything happens to their travel plans (or the website glitches on them), they are unlikely to get any sympathy. I certainly know I would never think of booking at this hotel again. And, by the way, since the manager asked me at least three times to look at things from his point of view, I have tried. Somehow, I keep coming to the conclusion that I'd try harder to help my customer, and that I'd feel dirty keeping $90 from someone based on a website glitch. But that's just me.
The staff was very helpful and the room was clean but there is no carpet and the people upstairs from you can be heard like they are dancing on your ceiling when they are simply walking. Not much of a restful stay.
We had to book at the hotel due to app issues but were given a good rate as a Best Western Elite member. Our room was very spacious and accommodating. We needed the rest and the bed was comfortable. I would have preferred 4 instead of 3 pillows on the king bed. But 3 was all right. The amenities were nice with hand soap, body wash and shampoo/conditioner in containers attached to the wall. Easily accessed. The front desk clerk was so nice and came to our aide when we had trouble accessing hot water in the tub. Problem solved. We will stay here again in the future.
Clean and comfortable room.. The staff was helpful especially the morning person who checked me out of my room. Linens were fresh and new. Exercise room was good. Hallways were well lit. Social distancing was practiced.
Clean room. Nice and helpful clerks and staff. We were displaced because of personal issues. If I had stayed any place else I am certain we would have issues with cleanliness, possible bugs, no Wifi. At least for 4 days our standard and quality of living was easier during our stay with BW.
Stayed here for one night on road trip to Louisiana. Friendly staff, clean large rooms, restaurants nearby. Hotel sits back from street and is very quiet. Would stay here again. Grab and go breakfast due to Covid.
Checkin was fast and safe as it seems all hotels use plexiglass between guests and front desk staff. Our room with two queens was clean and comfortable. I wasn't wild about the counter with sink right as you walk in the door but that's just me. Each bed only had two pillows which seemed a bit strange. My husband was fine with less. I didn't address this with the staff so no fault on their part. We could tell good cleaning had been done. The beds were comfortable and there were nice toiletries. This Best Western Plus had a ‘grab and go' breakfast with a bottle of water, granola bar, apple danish, cutie orange. Overall we had a good experience.
With the craziness of the Covid-19 pandemic, my family felt safe. Everything was clean and comfortable. If we needed anything, the staff was quick to assist. The staff was very friendly and helpful. During a severe storm, the front desk explained our location in relation to national news alerts and reassured us of our safety and the steps they take in the event of an emergency/;evacuation. We will definitely stay here again.
Pros: - Clean Rooms (except for the small stain on foot of bed) - Extremely friendly staff Cons: - Alarm Clock in the Elevator for music - No blanket or comforter on bed (only two flat sheets were on both beds & when asked for a blanket they brought amother flat sheet) - The a/c unit though new made loud noises all night.
Vern, this is Mary Morgan the wife of Daniel Morgan and we currently rented a room with Best Western Inn Plus in Searcy Arkansas and Kendall was our receptionist for two nights in a row she was fabulous both nights and my personal opinion as well as my husband's we agree that there needs to be more Kindles and every front receptionist desk PS if any raises are available they should go to miss Kendall. Thank you for your common courtesy mr. And mrs. Morgan
Stayed here for a night and really enjoyed the hospitality. Location is right where you wanna be at. Right in the middle is everything. Ms. Kendall at the front dest is Amazing. Plus very nice and clean rooms.
Great front desk staff! Excellent cleaning staff! The owner even came to speak to us and he is a very good man! I will highly recommend this BWP to all my friends and family. Upscale and top notch. Thank you all for such a great stay!
Even though remodeling was being done, the place was clean, the staff was so helpful and didnt seem to mind to assist you in any way. The rooms were very clean, the whole hotel smelled and pleasant fragrance,lightly making the environment pleasant. The breakfast was hot and a good variety. A great stay would stay again.
I took my daughter to searcy for her birthday to hang out with her friends and go shopping, this hotel was great I have stayed in different hotels in past few months because my daughter friends live in searcy and this was by far the best. The hotel workers was the nicest people I have meet. They let us swim later than pool hrs, they were always smiling asking if they could do anything for us. Rooms was clean they even clean remote for tv and place in refresh bag. From no on I will be staying here while I'm in searcy
A great place to stay. They are fantastic in any services that you are in need of. I got to interact with several of the staff and every person was EXTREMELY FRIENDLY AND A PLEASURE TO TALK TO. I have placed this place on my list of the best places to stay.
I stayed here one night for a job interview in the following morning. However, my interview was done after the checkout time. The staff, Vick, was very nice and accommodating to my situation and extended the checkout time! This definitely made my stay more memorable. Other than that, this is a very convenient location and near many restaurants (include the rib restaurant, which is within walking distance). I would recommend this location to others
I will start by saying that the location is perfect, the pool smells clean and the temperature was great. Breakfast however was not up to BWP standards. The eggs were very cold and the milk and cream cheese were very warm, like they have been left out. My problem was that we had 2 of my daughters friends come and hang out with us during the day and into the evening hours b/c we rarely get to see them. Every time we went in the lobby the staff lady continue to stare. Then when our third friend showed up after work, she was stopped by the lady and ask what room she was going to and wanted to know what her purpose was being there and asked how long she'd be there. Then they called my room at 10:30 p.m. to tell my guests to leave. My guests were not going to be spending the night, and the lady proceeded to ask why they were there and what they were doing in the room. That was none of their business! I understand fire code and only having four or five people in a room, but she was extremely unprofessional about how she went about the whole situation since there was only 6 ppl in our room total. My daughters friends felt interrogated. It was insulting to for her to assume we were doing something wrong.
Kendall at the front desk found the perfect quiet room for myself, daughter and two grandsons. Even my teenage grandson immediately commented on the comfortable bed. The breakfast was very good, the attractive dinning area kept clean, and the attendant was very pleasant and helpful. The only negative was the brief time the elevator was not operational, however, it was quickly remedied. During the last 20 years I have had brief satisfactory stays at another motel in the same area; however, because of the good rate and great experience I will choose BW in the future.
I was staying at another Hotel in Jonesborro Arkansas but it was in adequate for me to continue staying their I began to make sure I could stay here at this Best Western in Searcy. The Hotel is modern and there hospitality is exceptional. The rooms are always inviting clean and well maintained I'm always greeted with a warm welcome and they make sure my stay while their is what I expected and they always go above and beyond my expectations
Always a great place to stay. We have stayed with this hotel multiple times over the past few years and have really enjoyed our time. Our kids attend a local university and the owners at the hotel are very welcoming to them when they visit.
The staff at this property elevates the service/customer offerings/satisfaction! The support and friendliness of this team exceeds any I have experience at any Tier Level of hotel! Great Job!!! The rooms were typical, and the food was good, but the experience was Fantastic and we all agreed in Searcy this is where we will stay in the future.
I was there for a one night. Booking the room was easy. They gave me a funeral rate. I got there late. My room was ready. Check in was a breeze. The room was excellent. The indoor pool is great. I wish I had time to get in. Maybe next time. I was shocked that they had cheese omelets instead of scrabbled eggs. That was a nice surprise.
I can't say enough about the customer service given at this hotel. Crystal and Christy went out of their way to make our family comfortable. Check in/out times were constantly changing and they stayed on top of it all. For any future large gatherings, Best Western Plus will be my go to hotel!
Front Desk personnel all very friendly and helpful. check-in & check-out were both very easy. The room was very clean. I especially appreciate it that the bathroom was immaculate! Everything worked well in the room and the bed was comfortable.
My Family and I had to make an unexpected trip due to the Passing Of My Father. We stayed for 4 nights. Vick The Manager did all he could to help us out so we didn't have to Pay a Ton of Money for the unexpected trip. Kendall was also a great help and very kind.The Girls Olivia and Misty that work the breakfast area made sure we had a great breakfast and even made us Bacon on a Sausage day! The Room, waiting area, Pool and outside of building was very clean and taken care of. Vick even offered the Breakfast area if I wanted to gather with my Family in the evening. Thank You to the Entire staff for making such a sad time as comfortable as possible. You were all GREAT and I would recommend This Hotel to anyone coming to Searcy! Mr and Mrs. Urbanek and Family!
Have stayed at this property 3-5 days each week since January 2019. The staff is always helpful, I always get my favorite room, never had an issue with theft, & the breakfast is always ready no matter how early I come down to eat. Kendall at the front desk is always ready & available to help! She needs a raise and promotion. Olivia in the kitchen has breakfast out by 5:30 if not before so the working folks can get on with their day! She needs a raise as well!!!
My husband and I stayed one night while traveling from Atlanta. The hotel staff were friendly and the room was clean. We were disappointed that they did not offer omelets made to order as mentioned in a previous review. The breakfast was adequate but basically the same fare offered at most hotels.
Great stay, 3rd time there in the last 10 years or so. Great every time. Love the new little round waffles and the other breakfast items looked good as well. The location is central to other places in Searcy and it is close to our reunion location outside of Searcy.
I've stayed at this hotel for work the past couple months and it is wonderful. The breakfast is good and the staff are Clean and friendly . Always welcomed as I walk in the door. I would recommend this hotel to anyone traveling through the area. Kendall works the front desk at night and she always has a smile on her face and welcomes you in.
I stay out of town quite often for work and it feels like home away from home. Great breakfast in the morning and friendly staff like Kendall make staying here great. It's located near several good restaurants and close to interstate.
Very welcoming with warm cookies and coffee and water available at check in! Clean hotel! Friendly staff!! Will stay again if ever in the area!!! The manager on duty helped my husband park the trailer we had brought with us so that it would be safe and out of the way of other guests! A wonderful hotel!
It was totally comfortable during staying at this hotel. We had our dog and they were so pet friendly. They had a lot of option to do. Especially the fitness center was 24 hours open and this makes me feel happy. Great hospitality!
Highly recommend this Best Western Plus. Room was spacious and clean. Hotel located in a quiet area. Internet was fast and easy to connect to. Indoor pool was relaxing and functional. Breakfast was amazing with fresh omelets and make your own waffles. Highly recommend.
Traveling for work with my spouse and the staff at the hotel were extremely accomodating to her while I was out. They offered extra large towels and cushions for outdoor seating and sunning. They offered me a late checkout as well. Pool was great as well.
Having stayed here in Searcy, I promised myself that I would be patronizing this chain from now on for my personal travel. Everything, and I do mean everything, about this stay was perfect. Great room, super comfortable bed, GREAT staff, awesome breakfasts and great value for the money. I was sad that I had to leave!
Everyone was fast and friendly and the hotel was one of the cleanest I've ever been in. There was also an indoor pool and a 24 hour Gym. The hotel is also in a great location. It it right on the main road in searcy with lots of restaurants and stores in walking distance.
I spent four nights here, the first time that I have stayed at a BWP. I will likely stay at BWP during my future travels. I spent many years in the corporate world traveling the United States, but I am much more frugal on my personal travels. The value of BWP for the comfort and services received is the best value I have found!
Loved this hotel! It was very clean and smelled amazing! My son enjoyed the clean pool and I enjoyed the fitness center! We will be back next week! The staff was very nice and informative! They made my stay very relaxing during a stressful time!
We've stayed at this Best Western Plus hotel several times over the past year. After the first stay, we were so impressed that it has become our regular place to stay on our travels to and from Louisiana. The staff is friendly and helpful. The hotel is clean and comfortable. We also like to watch a movie on the free HBO as we wind down from our trip.
This facility was excellent! The amenities were offered were great for the price. And the beds were actually the most comfortable I have ever experienced in a hotel. Would definitely recommend this hotel!
Kendall, at the front desk, went above and beyond for my family! Thanks for making our trip seem a little more like home! The Marcos pizza recommendation was also on point! Get the cinnamon squares!!!
Check in here on 2.18.19 after a long day at work. Well kept rooms and plenty of space. Comfortable beds as well as the pillows. Good customer service too. You also get a good Seattle coffee in the room.
Really enjoyed my stay at Best Western Plus in Searcy. Kendall was great! She was very knowledgeable and friendly. Room was clean and comfortable. I will be staying again when I'm in the area. Thx Kendall for making my stay so pleasant.
We had a beeping sound in our room all night. It did not come from the smoke detector or any other apparent source. The staff would not relocate us to another room and did not offer any reduction in the price that we paid for staying there.
Very clean and modern. Check in went smoothly. My only complaint is that the walls and ceiling are VERY thin. Lots of noise from neighbors above me walking around their room. Also can hear tv and talking from next door quite clearly. Ice machine motor down the hall also audible in my room. At 1 am, it's a little hard to relax and sleep.
I am adding my review to the many already written with very positive comments. The arrival process was efficient, the staff were all welcoming and pleasant from the desk,housekeeping, and breakfast server. We had driven many miles and we were tired and sore. The jacuzzi suite was available. The bed and pillows were very comfortable. That added to the relaxing jacuzzi led to a very restful sleep. The room was spacious and immaculate. The decor was modern and inviting. The sink and vanity were separate from the bathroom, which always makes morning toiletries easier. The internet was fast and WiFi easy to access. The breakfast had several protein choices as well as waffles , cereals, and fresh fruit. We hadn't stayed with Best Western for years. On this trip we stayed at two both were awesome. We chose both based on comments found on trip advisor and the very reasonable rates. Will definitely look to this chain on our next trip!
I often travel with a small dog and very hard to find good/decent pet-friendly room. However, this motel allows us to stay with my dog on a king size bed. The floor is laminated wood or something, not carpeted, which means there was not bad odor in the room (you even can open the fraction of the window to vent)... The room was very spacious. A table with two chairs and a leg-stretching captain chair was nice addition. The breakfast was excellent... One of the very best BW I have ever stayed..
We love to stay at best westerns with our two kids. The prices are always very reasonable and you can't beat the options for breakfast - waffles, sausage, eggs, biscuits and gravy, pastries, yogurt, fruit, etc. We really enjoyed the heated indoor pool during our chilly fall trip too. I had two minor complaints, one about mild cigarette smell in the hallway (though not inside the room itself and not every time we went through which was good) and the pillows were quite thick and not very giving which was not comfortable on my neck. Pillows are a very finicky thing to get right though so I'm sure most people are fine with them. Overall we thoroughly enjoyed our stay. The room, breakfast area and pool area were clean and the staff was friendly. We will be staying here again I'm sure.
I was at this hotel for 2 nights the middle of October. The staff were nice, the rooms were decent but started to have the motel feel (no small bottles of shampoo and lotion, but on the wall dispensers). Breakfast was the highlight, and it was a very good breakfast. I've stayed at many different hotels this year (From Marriots, to Holiday Inn's etc) and I would say this Best Western is best Free Continental breakfast I've had all year. I did not like that they allow smoking in the hotel so the hallways smelled of smoke, but the room was fine.
This is a great hotel. The rooms are comfortable, clean, and spacious. The bed is a little firm for my preference but definitely not hard. Breakfast was good — better than most hotel breakfasts. It was the standard that you will find at most Best Westerns. The fitness center id small. It has 4 pieces of equipment, but you are able to get a decent workout, if you want.
I recently stayed here for 3 nights for business. The hotel is clean and in a good location. The breakfast was OK just your typical hotel breakfast. The staff is very nice and helpful. Room was clean and comfortable. The room needed more light. They do not have enough lights to really brighten the room. Even with the lights on it is still on the dark side. At check out I left my keyboard in the room. The hotel manager called my cell and let me know. I had an employee still in the area and he went back and got it for me. I really appreciated the call letting me know. Overall it was a good stay.
For a place a bit off the beaten path this place was modernized, comfortable, neat and clean. The woman at the desk was oh so nice and helpful. She recommended a restaurant to us, helped us with directions and we had a nice chat. The room had soap dispensers instead of the usual bars of soap and little bottles of shampoo - even in the tub/shower. The comfortable chair in the room had a table that hooked over your lap. It had a good sized closet and extra space for your luggage. The indoor heated pool was nice but gave us the only disappointment in this place. Instead of a graduated 3ft - 4ft - 5 ft pool it was a 3-4-3. I couldn't see a good reason for this.
The staff is helpful and nice. Rooms are clean bed is comfortable I highly recommend this hotel. It is quite and not with high traffic . It is close to a variety of places to have a meal. Breakfast is good.
We were in town to drop off our daughter at college. Front desk was very friendly at check in. Room and hotel was very clean. Water pressure was a little low but that's not uncommon for the area. I would stay here again.
Great location to Harding University. Centrally located in town next to the city center and lots of great parking and hotel amenities. Clean and very family friendly. I especially like the breakfast as I was trying to get to the conference. Great selection and always hot coffee!
The Staff makes you feel at home as soon as you walk in the door. The Room and Breakfast is an absolute bonus! The location has easy access to the Highway and anything you want to do in Searcy. Restaurant's and Mall is all within walking distance
This hotel was very nice however I was surprised to here the town was dry!!! Luckily Coltons Steakhouse and Grill was a short walk from the hotel and they some how they acquired a liquor license!! Yeah, good drinks and food. Glad we found this place.
Memorial Day Breakout Trip and wedding planning trip was very very nice. Searcy Best Western went above and beyond our expectations in many many many many ways. Clean, comfortable, quiet and not the easiest to access from the road.
I booked this hotel over others because I thought it would be a better quality hotel. This hotel has been redecorated, but many items were more on the line of basic level Best Western, not "PLUS".. The staff was friendly, but the rooms did not have bar soap or bottles of shampoo. They had the old ugly push dispensers with liquid soap and shampoo. Very poor quality also. We had gotten to the hotel later in the evening, but I had to drive over to Walmart to get some bar soap to wash my face. This is definitely not a higher end feature. I would think bar soap is a given. The breakfast was totally inedible. The coffee was horrible and only had the non-dairy creamer - no half and half. I had to get some when we left on the road. We are not very demanding for breakfast, but there seriously was nothing fresh (other than the bananas) and all hot items microwaved - including the bacon - YUCK! . This hotel, even though the new room decor looked nice and the room was clean, I would not pay "Plus" level prices. This hotel is worth between $50-$60 max for a double. I won't be staying at this hotel again. I actually filled out a review and the manager got back to me thanking me for my comments, but I replied back asking for some money back on the room. I didn't receive any further response to my request.
Room was very clean and inviting. Bed was comfy. Staff was very friendly. Really like the dispensers for soap and shampoo versus the bottles. Breakfast was a great buffet, really helped make it worth the price. Thanks for a great stay, will definitely be back.
Friendly staff and the room was decent. Just needed a little dusting and the shower could have been cleaned a little better. But otherwise it was all good. The breakfast was ok. Typical free breakfast.
My stay at Best Western, Searcy, AR, was a very nice one. All employees at the front desk, were very nice, serviceable and courteous. From the Service cleaning person to the front desk person, they made my stay a comfortable one. I spent a weekend there and I was smiling all the time. It's a very clean and comfortable hotel. Oh, their breakfast is great!
Check in was extra special... very pleasurable, efficient and quick. My room was extremely nice. The mattress was firm. Hotel seemed to be new, but was set back off the road from the interstate. Hot breakfast was typical and good.
A bit pricey, but a handy place to stay...Could have been more reasonably priced.You can walk to several restaurants nearby. We picked The Rib Crib that was only so so but we had never eaten at one before this trip. Should have tried a different one.The hotel was nice .
The rooms are very clean. Breakfast is typical continental breakfast. Staff is very friendly and helpful. But the beds! They are horrible! Hard and very uncomfortable! If they would replace the mattresses this would be a solid 4 star hotel
Have stayed here three times in the last 2 years and am always happy to review this hotel. Great location off of the highway. Clean, nicely decorated, great breakfast options, friendly staff and good towels! Highly recommend.
Very comfortable bed. Nice shower. Good breakfast and nice heated pool. The staff was very friendly. Everything was clean and well maintained. You're close to a lot of restaurants and it's great if you're visiting Harding University.
This is a nice hotel in a good location in Searcy. The rooms are clean and quiet. They have a good continental breakfast. The staff is friendly. The only downside is that the hotel is located in a dry town/county. So, there are no bars/pubs/restaurants where you can get a drink and dinner.
Check-in and out was a breeze, staff was super friendly and helpful, location is excellent, and you will enjoy a good nights sleep in a most comfortable and quiet room. Breakfast was better than most hotels and offered a variety of foods. I would not pass this place up!
The hotel was accessble to the highway, clean, friendly desk folks, assistance given to get on the internet, and a very nice breakfast. The room was comfortable with great lighting. We had stayed here in the past and were happy to return!
Rooms were very clean and beds were comfortable and breakfast was great made the stay enjoyable would definitely recommend this hotel to anyone looking for a great stay to relax and have fun either for business or pleasure
We stay here twice a year on trips to visit family. Easy access to highway and gas stations, walking distance to restaurants. Nice rooms, good breakfast and the staff has always been friendly and helpful.
My daughter was returning to Enterprise from Arkansas after her sisters graduation. It was midnight and she was exhausted. She called us and we were uneasy about her staying at a hotel alone. She stayed on the phone with us as she checked in. The lady was very kind and gave her a room on the 1st floor and advised her to park her car right outside her room. The next morning my daughter overslept and missed breakfast. As she got to the lobby the lady ran and fixed her breakfast! The rooms were nice and clean and affordable. I'd stay at this hotel just for the lost art of customer service! Great job Best Western of Clanton!
The staffing and service at the Searcy, AR location is excellent. We enjoyed our stay there and would recommend it to anyone. We have family there and will be making frequent trips to Searcy, so we plan to stay there many more times in the future. This is much unlike the staffing and service at the Best Western in Jonesboro, AR which is horrible. We staying in Jonesboro 2 nights in September 2017 and 2 nights in December 2017, and the service was bad both times and the staffing did not seem to care.
We were greeted by the General Manager - all the staff was very friendly - very very clean motel - Excellent breakfast choices - very good coffee. Amply parking - speedy check in and out. Good location.
We have stayed a this hotel about 4 times a year each year over the past seven or eight. It is about a quarter of the way to our final destination and a good place to spend the night. Clean, comfortable, with friendly people. Well lighted parking lot and close by to restaurants. And it is quiet. Will stay here again on our next that way. Easy access from US 67.
I travel about 140 nights a year. I have two hotel chains that I usually stay at depending on what towns I am in. Best Western has secured a spot as one of them. This hotel is clean, comfortable and offers a very good breakfast.
When traveling we stay in a variety of different hotel chains. This one is top on our list when visiting our son at college. The hotel smells fresh when you walk in and when going to your room. Our room had queen size beds which were very comfortable.
Hotel is a little hard to find as it is hidden behind a restaurant. But the staff was pleasant and the beds were very comfortable. Breakfast was pretty good. Waffles with blueberry compote is what I had. Hotel was clean but not very occupied when I stayed. Hotel is a little pricey compared to the other hotels in town but on par for a Best Western. Would stay again.
As soon as I walked in, I was greeted in a very pleasant way and met with a smile. So nice to have that after a hard day at work. The staff visited for 10 minutes about various subjects about area. I enjoyed my stay due to a very clean room.
Very gracious and helpful staff. Comfortable beds, clean and inviting. I have stayed here for years on business. It is a very well managed property. I would definitely recommend this hotel if you are in this area.
I took my daughter and her friends here for her 13th birthday celebration so they could swim and stay the night. The room was very clean! I love the soap dispensers in the bathroom shower. My daughter thought it was cool how the remote was sanitized and put in a fresh bag! The staff was all super nice and helpful and the pool was a good size and very clean! I was impressed with my stay here and will definitely go back!
Staff was great, food is great,service is second to none. I would highly recommend this hotel to anyone in the area needing a nice place to stay.location is perfect, we will stay here even if we have to commute to work in another town, it's that nice.the atmosphere is like being home with family
I have stayed here before. I am a smoker and they have smoking rooms available. The hotel is always clean and very presentable. The staff is always friendly nice and polite. The bed is very comfortable to me and to my bad back.
This hotel is always clean and the staff is very friendly. The breakfast is good and the coffee is good which is a definite PLUS! We've stayed here at least 4 times and have never had a bad experience. I do wish the entire hotel was non smoking even though our non smoking room has NEVER smelled like smoke. Sometimes you can smell it in the hall.
The staff was very friendly. The breakfast was one of the best we have had at a Best Western. The location was very convenient. If you are going to a Harding University function, book months in advance. This is one of the nicest hotels in Searcy!
We had a softball tournament and definitely enjoyed our stay at this hotel. The staff was very friendly and accommodating, and the breakfast was acceptable for this type of hotel with several options. Our bed was extremely comfortable as well.
There is no better place to stay in or near Searcy. Everything in hotel is fresh and nicely done. Staff is professional, does exactly what you would expect! Great location, right off the interstate. Walking distance to more than one restaurant - 2 next door. Will stay here again anytime I'm in the area.
The breakfast wasn't what I expected. Gravy was cold, told 2 different employee's in breakfast. Both walked over & stirred gravy & never attempted to warm it up. I let the front desk know as well. The rooms are spacious.
This hotel is located right in town just off the highway. The staff were courteous friendly and make check in and out very easy. The breakfast was a great selection with plenty of options and the beds were very comfortable. Indoor pool and fitness center are a huge plus!
I went here on a business trip. The hotel was beautiful. Everything was clean. The staff was friendly. There are a lot of restaurants nearby and it is near the interstate. Very satisfied with my stay.
Nice place to stay, just be aware that if you are not a smoker ask for the first 2 floors as there is smoking rooms on the 3rd floor and the elevator is right in the middle of these rooms ,so walking thru a cloud of smoke only works if you are a smoker. Other than that it was a nice quiet place to stay, Plenty of shopping, & restaurants close by also.
We stayed at this Best Western for the first time on Aug 31. Very clean and the staff was very accommodating and friendly. Will definitely stay here again on our next trip to Searcy. Spacious and well lit parking lot.
Stayed in the property the night before the eclipse, was able to use my rewards for a free night, it was very well worth it! The staff were very friendly, the breakfast had a lot of selection. Colton's steakhouse was right around the corner.
I have stayed at this BW many times and I am always welcomed with a smile from all the staff. This is a place that knows what hospitality is all about. I feel safe and secure and know I will get a clean room and a great breakfast in the morning.
We have stayed at this hotel many times over the past 3 years (Harding Parents).Vic and is staff always make our stay enjoyable. It is always clean and has a great breakfast. Would highly recommend it.
For an overnight stay, I chose this hotel over the two chains where I normally stay. I'm so glad that I did because they go out of their way to make the stay comfortable. Also I left a personal item behind and they quickly let me know that I had left it. This hasn't been the case when I stayed at other places in the past.
Great place. Clean extremely nice staff. Helpful Convenient location to highway. Clean and comfortable rooms. Rooms are of a generous size. Our room was not cramped. Plenty of electrical outlets for recharging. Plan on a return visit when visiting family
This hotel is near the campus where both of our children attend college. As a result, we have stayed here often. The staff is always friendly and helpful. We find the rooms to be clean and comfortable and the breakfast is quite good. We emphasize the cleanliness of this establishment!
my stays at his hotel has all ways been pleasant. it is in agood location with plenty restaurants with in walking distance. the staff has all ways made me feel welcome, they are friendly & professional. the rooms are clean & comfortable. I rest well here. I recommend this hotel to serval other drivers which some have agreed with me on the good service here.
The hotel lobby was clean and welcoming. The staff -- from the receptionist, to the cleaning staff -- were all friendly and helpful. The room was comfortable and clean. There were a lot of options for breakfast. Overall, it was a very nice, comfortable stay.
Great place to stay. Very clean and comfortable. Very good breakfast. Breakfast attendant went out of her way to make sure there was fresh breakfast. Easy to get to. Would highly recommend this motel to anyone
Very nice hotel! The staff was excellent! The breakfast was pretty good. I will definitely be staying again. The town is nice. We visited the college there. Plenty of restaurants close by and right off the interstate so it was very convenient.
The rooms are super nice and the bed is very comfy! I love BW Plus suites the rates are great the rooms are fantastic with a laundry on site and a pool as well. The front desk has a small store so everything you need is here. This is a dry county so you better get a cold drink before you get to town!
Everything and everyone were very nice. The breakfast was very good. Beds were awesome. The clerks were very kind letting us know where the eating places were and the best place to do any shopping it was great stay
A very nice hotel and the employees go out of their way to be kind and helpful! The shuttle driver showed me the way to the airport so I could return my car and waited for me to bring me back. The ladies at the front desk and lounge were both so kind and nice!
We had another stay at this hotel and I just want to write this review to commend Vick Patel and his staff for running a very clean and comfortable hotel in Searcy! The pool area is very clean. The lobby is very inviting in décor and also offers cookies and coffee at your leisure. The hallways are also very updated with the carpeting and wall colors. The rooms are also clean and comfy. The beds are very soft. Something new this time was the dispensers on the walls for hand soap and in the shower for body wash, shampoo and conditioner. (see pictures) This is an awesome way to provide plenty of product without the waste of the small bottles. They also serve Seattle's Best coffee in the room coffee makers and it was very tasty. One thing missing was an additional trash can. Ours filled up quickly with 4 people in the room so an additional one would be helpful. Breakfast was again stellar. The lady attending to it was very pleasant and able to keep everything filled without inferring with you getting food. Also, there were several people getting there at the end time – she did not start locking up the food, but rather was still filling the hot items to be sure they all got what they wanted. They had plain and banana nut waffles, Egg, biscuits & gravy, sausage and tater tots. There was also oatmeal with all the fixings to go in it. It was missing nuts, which would be a good addition. There was also bagels and yogurts. I highly recommend the Searcy Best Western when you are in town.
Room was clean...ur vacum cleaner could get under the beds better but overall very clean lots of pillows..quiet room..love the soap & shampoo dispensers..Great breakfast bar..biscuits eggs & sausage was hot everything look good..staff was nice & Friendly
Disappointed in the last few months with the Best Western Searcy. lack of Integrity on the Managers part, Lack of my privacy was comprimised. Discount were not honored or given as promised. Too High for are hotel
Nice hotel for youth baseball team. Stayed there last year--kids loved the pool. Rooms were nice. Management worked with us when we got to the hotel late on pool hours. Then, this year...Rick, the manager worked with us during a late tournament cancellation. Definitely recommend. Breakfast was great too! Thanks!
This hotel is consistently great! The rooms are large. The room is well furnished and the bed comfortable. The room and bathroom are very clean! Excellent breakfast - they offered both bacon and sausage. The desk staff is very friendly. Be aware that the hotel offers both smoking and non-smoking rooms. MN does not offer smoking rooms so we didn't even think about the possibility of getting a smoking room, but that is what we had. They said that the room was aired out and carpets were shampood, but the room still smelled of strong smoke. We would not stay in this hotel again if there were not non-smoking rooms available, but it is a very nice hotel.
My stay met all expectations. Staff was friendly and accommodating. Room was clean and comfortable without strong Wi-Fi. Breakfast was hot and well presented. Conveniently located and parking was well lit and secure.
Great hotel in Searcy for visiting Harding. Excellent staff, Good breakfast, overall just a really good choice! The front desk goes over and beyond to help. Laundry facility in the hotel makes visiting college student even easier.
I stayed at this hotel a few nights before this one and when needing to return to Searcy, came back to this hotel. My children were with me the first trip. This time I was alone. Both times everything was wonderful from the comfortable room to the delicious hot breakfast!
First time staying here. Room was pretty nice for the money. Breakfast could use some tweaking. Hotel is quite, clean rooms, bed was not the most comfortable to me. Desk clerk was very helpful. I am going to stay a five night stay last week in March.
BW Plus is supposed to be the mid-grade BW property with fairly good facilities. This one is only a couple of blocks off the highway. The owners are either stingy or only concerned with minimizing their costs. The aerators on the sink faucet and the shower head let so little water through it was close to impossible to take a shower or shave. The room was dark, very dark from too few light fixtures. While the property looked fairly good from the outside, there were general maintenance problems throughout.
After driving all day we were looking forward to a good nights sleep and we were not disappointed. The lady serving the breakfast was very accommodating to us and prepared us scrambled eggs in place of cheese omelettes. Overall we would give it a 9!
Awesome place to stay. The staff, the room and the breakfast was great. I enjoyed visiting Searcy and seeing the community come together to decorate with Christmas lights. The staff gave me suggestions on where to go and what all that there is to do in Searcy. Together it made a great visit. We will do this again next year when we come back for Thanksgiving.
The hotel is clean and comfortable and is in walking distance to two places to eat. For us, a convenient stop on our way from Houston to St. Louis. This was our second stay and we will be definitely staying again.
I do not even know where to begin. The staff is amazingly friendly and helpful! Chair in my room was broken upon check in, reported it, had a new one next morning. Hot breakfast was amazing!! Good variety everyday!! Room was over the top clean! And that clean everyday! Zero complaints whatsoever, defiantly recommend staying here. I was here from Monday to Saturday, somI got to see a lot of the staff. Facility is very clean! Look forward to staying here again.
I come to Harding every so often. Best Western has never let me down. In door pool, clean and nice smelling rooms, always updating there Hotel. I enjoy coming here. The complimentary breakfast is very nice. The staff is so amazing and nice!! Great for families and friends. Cost is also pretty decent.
I have stayed at this location for several years. The amenities are wonderful!!! Indoor pool, breakfast and fitness area are always clean. The staff goes above and beyond to make sure my stay comfortable and make me feel right at home. They are always friendly, courteous and very helpful. I will continue to stay here whenever I visit this city.
Our group of 8 ladies stayed here for 2 nights when we were attending a scrapbooking retreat. This hotel was conveniently located to our venue. I felt very safe and it was close to restaurants. The staff was very professional and welcomed us. This was the second time we had stayed here and we have already booked our rooms for next year. The rooms are clean and comfortable. The breakfast is a typical hotel buffet and was fine for us. The staff allowed us to congregate in the dining area in the evenings after we returned from our retreat. It was nice to have a place where we could all sit and talk. Kaitlyn checked us in and was always ready to help us in any way that we needed. She is definitely an asset to this hotel! Vic helped us with our reservations and everything was perfect. The hotel has done some renovating and is very nice.
Just passing through for the night. The guy who checked us in was very friendly even though it was pushing 1 AM. We were given a late checkout until noon, although someone did start ringing the phone a few times right at 11 AM. Not a big deal. Breakfast was stocked and the dining area was very clean. The food was hot and there were many options both hot and cold. The room size was perfect, beds comfortable, and pillows fluffy! I saw somewhere it was newly renovated and everything was very clean. We will stay here again.
This hotel has an excellent location for traveling on Interstate 40. While it is a bit off the main route, US 67 is an excellent road, and the property is very well maintained. The staff were very professional, and knew what nearby restaurants were good.
Excellent customer service. Friendly staff. Expedited check in, no wait at check out. Breakfast was better than your standard hotel morning continental breakfast. Room was clean, spacious and beds were comfortable. Stayed for 3 nights, and had no complaints.
My wife and I were traveling and thanks to the folks on Trip Advisor found this gem in contrast to other motels in the area. It is older, but the staff is friendly, the rooms are clean and sufficiently roomy. The breakfast was good and the motel was quiet, which means a lot if you have been on the road all day.
We had a great stay. The workout room was very limited but the rest of the stay was as good as I would expect for the location and price range. The room was nice, clean and quite. The location is close to everything in the small town and near Harding.
I had the opportunity to stay here for 2 nights. The hotel was clean and well maintained. The entire staff was beyond helpful and accommodating!! I was very pleased and the next time I am in Searcy, AR I will be staying here again!!
They were so busy and yet they went out of their way to get our room ready. The rooms are always clean and comfortable. Their breakfast is great and it is a quiet place to stay. I would highly recommend this hotel.
This is a nice dependable hotel. The bed was comfortable and the room was clean. The front desk staff were friendly. The pool water was on the cool side. The breakfast could be improved upon. Good restaurants close by.
Overall this was a great space to stay, the accommodated our special parking needs (hauling a trailer), the place was very clean and comfortable. The complimentary breakfast was a nice touch, Ive had better, but it was good. Staff was also super nice.
Everything looked newly remodeled and the staff was very friendly and supportive. I can only report to downers. One they should have fixed by now and that was the sink would not shutoff properly. It was a single lever and it was not aligned correctly. The other item would only both room 109 and 111. The transformer is just outside the windows and when everything gets quiet you still hear the hum of the transformer. I did not notice it except on the bed and desk near the window.
The room,bedding and bathrooms are all super clean and accommodating. The staff was extra approachable, courteous, helpful, friendly and efficient. Will definitely stay there with any of my return visits to Searcy.
Check in was easy. Staff was friendly and nice. The only problem we experiences was the room. When we went in, the room smelled like "pet". We asked for a different room and quickly moved us. In general the hotel is fine, just be prepared for rooms that allow pets and smoking.
Older but they have tried to update rooms. Room was basically clean but I'm rather picky. A/C had been turned off for some time and room was muggy when we got there. Breakfast was pre-made omlettes and biscuits and gravy. There was only a few inches of gravy in the warmer and it wasn't really even warm. I understand not wasting food when the hotel isn't very full, but it would have been nice if it was hot. They had waffles, yogurt, and oatmeal as choices too.
The Best Western Plus Searcy Inn was clean and conveniently located near Harding University and many places to eat. The hotel's free breakfast each morning was good with lots of variety. What set this hotel apart was the high level of customer service. Vick, the General Manager, and his night manager, Kari, and all of their staff, were friendly, accommodating, and met our every need and fulfilled each request. I would highly recommend this hotel and plan to stay there again on our next trip to Searcy.
Our room was on the third floor. There are smoking rooms on that level and you must walk by the smoking rooms to get to the nonsmoking rooms. The area of the hall where the smoking rooms are located reeks of smoke.
Very nice facility nice pool great breakfast very nice bed. I like that the day clerk call me around 2:00 arrival day to check on my arrival time and to assured me the my room was ready when I would get there. Everything was perfect Did I say that the bed was great I loved having all them pillows.
Stopped for an overnight stay after driving all day and was greeted by friendly staff and a very clean and comfortable room. They offer a wonderful breakfast with many items to choose from. Would definitely recommend this hotel!
Swift check in. Friendly staff. Made sure I had everything that I needed for my stay. Both the room and bathroom were clean upon my arrival. Very comfortable bed. Room was very spacious. Very good experience. I will be back the next time I need a hotel in Searcy.
I generally don't stay at Best Western because you never know what you are going to get. In the past I wasn't pleased with the quality and the staff. This one surprised me. It was very clean and comfortable. Updated furnishings. The staff was friendly and helpful. I only had 2 issues. The room was stuffy and needed an open window for some fresh air. I'm finding that's an issue with other motel/hotel chains, too. The internet did not connect easily with the password. Otherwise, I enjoyed my stay and will probably go there again.
This hotel is always clean, friendly staffed, good breakfast close to many restaurants The rooms offer a great desk, great air conditioning, always is very very quiet. The pool is located indoors and is always clean and the pool area is always best and clean
Everything about this hotel was great. Comfortable beds, nice room furnishings, great indoor pool and fitness room. On site laundry. Variety of choices for breakfast. Plenty of restaurants close by. Staff is wonderful
The Breakfast was good and everyday had something different. It was quiet, I thought at first I had the floor to my self. Just what I needed it was close to shopping and to the college where my conference was
Vick is a great manager and saw to our concerns as soon as possible. The second floor is clean, fresh and the rooms are decorated up to date. They are a nice size for relaxation. Our stay was good, thank you, Vick.
I highly recommend staying at the Best western plus in Searcy Arkansas its clean and quiet. The staff is great and there are restaurants within walking distance. I'll not stay anywhere else thanks for your time Jim.
We experienced no problems during our stay. Only complaint was that we found some candy from a previous guest under the edge of the bed which we figured the vacuum cleaner had pushed underneath there.
The hotel was clean. Breakfast was good and the rate was reasonable.The management at the hotel was friendly and the hotel is located near Harding University and many restaurants. I wold recommend this hotel
From check-in to check-out, this is by far the best motel I have stayed in! Vick, the manager, made an extra effort to make sure everything was perfect. He even took time to completely explain the rewards program and signed me up for the summer promotion (which I had asked about at another Best Western during my 32 day trip.) I would definitely stay here again if I am in the area.
We stayed here about a year ago and were pleasantly surprised but even more pleased on this visit. The rooms are very clean and beds are comfortable. We had a first floor room which was really nice to not have to mess with elevators or stairs. The hotel was very quiet and the parking lot well lit and it felt very safe. There were very good options at breakfast - about 4-5 hot items as well as a waffle maker, cereals, fruit and breads. They also had a section that had chocolate chips, raisins, nuts and it said you could customize your cereal or oatmeal and the choc chip could be used on your waffles also. Nice suggestions! Vick Patel was at the front desk when we checked in. We asked to check in early and he provided a room without any question. He was at the front desk during our entire stay and working very hard and always greeted with a smile, as well as covering breakfast in the morning. The only complaint is the breakfast room is a little small and not well set up to get your food and maneuver around the tables and people sitting there. This is our new favorite place to stay in Searcy and we have quite a few more stays coming up!
It appears that the facility received a face lift since our last visit and is much improved Staff at the check-in desk were friendly and accommodating. The rooms were very comfortable and very clean. Beds were also comfortable. Breakfast was above average for a motel. Next trip we will stay at the Best Western Plus Searcy Inn.
Very well maintained motel, good helpful manager and staff. Good and well presented and plentiful breakfast items. We felt safe and secure while lodged here, and felt that our vehicle was safe while we were here.
Excellent, professional, and courteous staff who exceed all expectations and are glad you chose their establishment. The rooms are clean. The breakfast is great. The motel is priced right for any size family. The motel is family friendly.
We were in town for a sporting event and we only stay at Marriott or Hilton properties however there are none in Searcy, so we decided to stay at Best Western. We were pleasantly surprised at the accommodations. The rooms are representative of what you see on the Website, remolded and clean. Staff was very friendly and helpful. The breakfast is the typical as you would expect, the breakfast area is a little small if you had a large group with you. They had a nice indoor pool and a nice outside area. They always had Otis Spunkmeyer cookies available at the front desk.
Great place to stay. Convenient. Have stayed there the last 3 years. Have recommended it as well. Would like to see a few rugs put on the floor outside pool area. But other than that great place to stay. Very clean. Very polite staff.
Excellent room, staff. Best of all was the price! Nice room; quiet; comfortable bed/pillows; nice amenities. The complimentary breakfast was good. Not seen omelettes before on a complimentary breakfast. They weren't 5 star but they were good. All in all was very impressed and very satisfied staying here.
Had another good experience recently at our 3 night stay at Best Western. The rooms were clean as usual, the indoor pool was nice and warm, the breakfast nice and hot and I enjoyed using the exercise room. The beds were comfy as always with the nice cold air in the room. The only downside this time was on our second night there was a little league baseball team that were loud late at night and misbehaved at the pool. Children should have fun but should be trained to consider others as well.
I travel to Texas at least once a year and will drive longer to arrive at this Best Western . I avoid the interstate and found a U.S ,HWY 67 that will take me to Little Rock ARK. This hotel is a hidden jewel. The hotel is clean the staff is wonderful,
We have never been disappointed at a Best Western as far as comfort and sleeping arrangements are concerned. The lobby area is not very large but everything else about the hotel was very nice and we would return if we are ever in the area again.
From the gracious welcome from the lobby staff to the clean, roomy and comfortable room with wifi to the terrific breakfast all included in the reasonable price we thoroughly enjoyed our stay. We highly recommend!
This hotel is an former Holiday Inn Express. The hotel is sparkling clean. From the foyer, to the breakfast room, pool area and room itself. The room furnishings are very modern. Didn't really care for the bed. There was a memory foam pad on top of the mattress. It was a bit too soft for our desires, but was still comfortable. We were not sure if the foam was an afterthought and the mattress itself was shot? The couch was excellent. The breakfast was ok. Lots of carb options such as fresh waffles, biscuits and gravy, cold french toast that you could warm up in the microwave, bagels, mini muffins (stale) Danish, sausage,(alternated between links, patties and bacon) hot egg option, instant oatmeal packets and a few cereal options. The desk staff was ok, not overly friendly. We were always greeted in the mornings when we left but not when we returned in the evening. The first couple of night we stayed it appeared that the desk clerk had family hanging with them on the entry couch. Overall, we prefer LaQuinta but would definetly stay here again. Loved the cleanliness!
The staff was very friendly and helpful. The rooms were updated and very clean. free WI-FI, Breakfast was great. Great location, multiple restaurants in the area. I will stay there again when I am in this area.
We had a great stay at this location in Searcy, AR. I am a youth minister and I brought teenagers with me. We used the pool, the workout facility and ate at the provided breakfast. It was delicious. We had a great stay!
Going to the Best Western Searcy is like your home away from home. Whenever you are coming or leaving your are welcomed and every member of the staff is always courteous and polite. When choosing a hotel you often have to guess if the rooms will be clean and if the hotel has up to date amenities, but not with this hotel. I have stayed here several times and have always had an excellent experience. The breakfast is fresh and kept stocked the internet works great and the TV works better than any hotel I have stayed in. It is always refreshing to be able to come back to the hotel after the end of a long day and actually be able to find a channel you want to watch and for it to have an excellent picture, which is what I experienced here. I generally don't watch much TV when staying at hotels because first of all that is not why I am traveling and then the reception is poor and choice of channels is limited. I actually had to write down my favorite channel numbers as there were so many I would forget which one it was or I had surfed so far away from it I would have to key it in manually. The atmosphere is welcoming and I always feel safe when staying at this hotel as they have kept it having that new look like it was just opened.
Manage and staff where friendly and helpful. Clean hotel and room.. Offered free breakfast. Used gym while there. Hotel had a inside swimming pool which was heated. Good location near all the stores in Searcy. Area was quite with no commercial noise.
We worked closely with this hotel for a group reservation. We had 11 rooms in our group. The group reservation coordinator, Anna was very helpful getting things started. The manager, Vick was very helpful from the first day we reserved, through out checkout. There were no problems, and the hotel even allowed us to use their meeting room for our board meetings.
Great hotel and staff are very nice took care of me like I was family always making sure I had everything I needed I have recommended this hotel to all the people I know that's going through that area.
Nice motel - friendly staff. Rooms were clean and breakfast items were good and presentation was nice. Location was ideal - close to Harding University and a large selection of restaurants were nearby.
Always treated nice whenever I'm Searcy at the Best Western, really love this place. Will never stay anywhere else when I'm in town, my #1 Hotel. Thanks to all the staff for everything they do. Makes my trip much more pleasant when I get could treatment. Always make me feel right @ home.
This is the third time I have stayed at this hotel. Every time the staff has been very professional and helpful at check in. The rooms are very clean and comfortable. The fitness center has equipment that is in excellent condition and available at all hours.
Staff was very professional and friendly. Hotel was clean and well kept and organized. Breakfast was good for a complimentary breakfast. Staying in the same place for two weeks can sometimes be very difficult and the staff here made it a little easier. Room was cleaned properly every day when I returned. Everything in Searcy is really close to this hotel. Nothing over a mile or two away. Tried almost every restaurant there and didn't have any really bad experiences.
I called on short notice and i am a double diamond member do they were very accomadating . The owners have put lots of effort and thiught into the overall building and rooms . The price was more than fair for the services that were provided and the comfort and cleanliness of the hotel . I lokk forward to staying there again .
Room was comfortable and nice and the breakfast was excellent. We had a late arrival but the check-in staff were wonderful and very helpful. Our room was ready and the thermostat was set at a reasonable arrival temperature.
I used trip advisor to locate a motel on my resent travels to Arkansas and found that the Best Western Plus has a great price, clean comfortable rooms, and friendly staff. Location was a plus. Close to restaurants and shopping. I highly recommend this motel if you are traveling through Searcy, AR.
Great staff very clean room big nice room king smoking on the third floor only complaint was tv turns off automatically ever so often good breakfast will stay here again next time in town great location plenty of shopping and places to eat and a great little town freindly people
We stay at this location every year for the Harding University graduations. They are always helpful, friendly and the rooms are always very clean and presented like a 5 star hotel. The breakfast is not 5 star, but it is average for a free hotel breakfast and it beats having to go out. It is hot and presented well and has eggs, bacon, sausage, muffins, pastries, yogurt, cereal, juice and coffee. They desk clerk is always happy to provide extra coffee for the in room maker and we also got hot chocolate for the kids. We have an electric vehicle and they always let us plug in for the night which is very appreciated as some hotels look at us like we are aliens when we ask to do this
Our room was clean and comfortable. The beds were surprisingly soft. Breakfast was pretty good. The selection varied each day, and there was plenty to choose from. The pool was clean, and the kids were thankful that it was heated. Everyone was friendly and helpful. Overall, it was a very comfortable, enjoyable stay, and we will plan to stay there again next time we are in Searcy.
Overall very nice establishment. Friendly hotel staff. Hotel was very clean and in the perfect location with eateries in front of its' parking lot. My only con (personal) would be that the TV was set to turn off every 30 minutes and within the menu it couldn't be changed by the guest.
Great room, price, location, tv, breakfast and Internet. Friendly desk clerks. Safe and secure. Indoor pool is very nice. Business center has everything. Direct tv had a lot of channels and movies to choose from.
We stayed at this hotel for 4 consecutive nights. Literally, everything was perfect! The staff from the front desk, to breakfast, to the cleaning of rooms was extremely courteous and very easy to talk to and work with. The hot breakfast was excellent with PLENTY of FRESH FRUIT everyday! The indoor pool and area was extremely comfortable with the water at a perfect temperature. Most indoor pools are too cool to enjoy...but not this pool. Would definitely recommend this hotel to anyone and I will be staying here again in the future. Matter-of-fact, this is my second time staying here for extended times and both trips have been excellent!!!
This is a nice hotel to stay at. Nice friendly staff. Wish it had a hot tub. Breakfast nice but would like some bacon. Clean and modern. Many eating places nearby hotel. Rooms are small however nice and antiquit..
Safe place to stay and very accommodating. The only negative is the breakfast due to the watered down O.J. and very stale potatoes (tots) plus, fruit did not look fresh (only apples/oranges and no bananas or raisins). Eggs looked microwaved and had very hard edges as far as taste...not very and we decided to eat out more than once. Opted for oatmeal mostly. Also, there was a maintenance issue in room that was minor regarding tissue dispenser that was not secured in the wall and very loose. Would still stay there again as the room was spacious and liked the in room fridge. Also, had trick or treaters that were loud outside and running around our vehicle for over 1/2 hour; was thinking about calling desk.
Quality all around! Location, services, amenities. Each time I stay I reserve a room for my next trip. I am even able to reserve the same room each time so I know what to except. They know all the Harding events so there is no need to know exact dates, just the event. Harding parents must consider this hotel. Worth the cost!
this is by far the best hotel I have ever stayed at, the hotel was very clean and it smelled like heaven. the staff was very professional and the nicest people I have met in a long time. thank you very much.
Always like this hotel whenever I'm in Searcy, Kari & Vick always make you feel right at home. Great hospitality & good customer service & whatever you need they don't mind assisting you with your needs
The hotel is very clean and well organized. We were in town for a wedding and the staff went out of their way to help in every way to accommodate all of our large group. Very positive experience and a great value.
Very nice hotel with helpful, friendly staff. Quiet, comfortable room. Nice exercise room. Very nice breakfast. Will stay there again if traveling near there. We found the stay worth going a little out of our way.
Made reservation for four rooms. we were on a motorcycle vacation, so when we get to the hotel we hot and tired. checked in and it was quick and easy. our rooms were cool and comfortable. breakfast was good hot. hotel was clean inside and out. while putting cover on my bike, the police pulled up and said they would be around all night. This is a good place to stay, and be safe.. The staff was great.
the hotel is one of the best hotels I have stayed at. the staff is great and so s the location. the rooms are clean and the beds are comfortable It would be my first choice for a hotel. this hotel is amazing.
My husband and I just returned from Searcy, Arkansas where We stayed at the Best Western Plus. Best Western Hotels offer solid, consistent lodging choices, yummy hot breakfast and free in room WiFi. Vick who checked us in was great. He helped with restaurant choices, filling needed items and remembered our names.
I travel for business and usually have 300+ nights in a hotel a year and this is one of my favorites in AR. They have excellent breakfast, clean comfy beds, and good showers. It's everything you could want in a hotel!
Maybe the best place I have stayed at in Searcy, two sons attending Harding, and it has always been a great place to stay. The rooms are always clean, and the breakfast is always hot and fresh. The staff is very friendly.
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