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We had a very comfortable stay at this motel. We used the washer & dryer which charged $3.50 each but my husband is a truck driver and needed his clothes washed making this very convenient. Lobby, room, dining area, halls, pool area very clean. Rooms were quiet. Staff very friendly. I will be staying again when I am in Searcy.
Dear Extraordinary719152, Thank you for your wonderful feedback! We're delighted to hear you had a comfortable stay and appreciated our cleanliness and friendly staff. It's great to know that our laundry facilities were convenient for your husband as well. We look forward to welcoming you back on your next visit to Searcy and hope you enjoy your stay just as much, if not more! Warm regards, Guest Relations Specialist
WOW! I can not say enough good things about this Hotel. It's clean. Its location is great! It has everything you need, but what makes it the best of the best is the PEOPLE! The breakfast is wonderful daily, Sandra Gracias makes sure of that, but she is even more wonderful. We had to live in the motel the month of July due to our home being remodeled and people like Sandra, the cleaning ladies and everyone else has made our stay so much better then we ever expected. If you need to stay in Searcy for any reason you have to stay here. It truly is the best of the best.
Dear O8461DMmelissab, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and that our team, especially Sandra, made your experience memorable. Your compliments about our cleanliness, location, and breakfast are greatly appreciated. We strive to create a welcoming atmosphere and it's heartening to know we succeeded during your extended stay. We hope to welcome you back should you find yourself in Searcy again. Warm regards, Guest Relations Specialist
They were great at getting us booked in and kept the towels coming and were very welcoming.
Dear Cayleigh C, Thank you for sharing your positive experience with our booking process and our staff's hospitality. It's wonderful to hear that you felt welcomed and well taken care of during your stay. Your feedback motivates us to maintain high standards and continue delivering excellent service to all guests. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every staff member and management team member. We hope to welcome you back in the future for another enjoyable visit. Warm regards, Guest Relations Specialist
My wife and I stayed overnight on a cross-country trip. The mattress wasn't hard, which is a primary concern for our old bones. The breakfast was great, with eggs, bacon, biscuits and gravy, waffles and I don't remember what all else. We didn't take advantage of the pool or exercise room. The staff was pleasant to deal with. There were plenty of places to choose from to go and get supper after we checked in.
Dear millertj, Thank you for sharing your feedback about your recent stay. We appreciate the time you've taken to give us your thoughtful review. We're pleased to hear that you enjoyed the breakfast and found our staff to be pleasant. Your comfort is important to us, and we appreciate your comments regarding the mattress. It's great to know you had various dining options nearby. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and hospitality. We hope your travels were enjoyable and that you'll consider staying with us again on your future trips. Warm regards, Guest Relations Specialist
Stay here if you like ROACHES in your room! This is not a BW PLUS - it is a lower level facility. We called on the way to reserve the room. Staff was not well trained but did reserve the room for us, and was nice. Notes* Thin bath towels, wrinkled dirty drapes, elevator broken, bed too soft (opinion) , roaches in room, breakfast limited and the service equipment did not function properly. Waffle batter was not mixed properly to pass through the nozzle. When I offered opinion on how to resolve the breakfast staff just blamed me. I have been traveling for MANY years and know how to operate the equipment. I did not appreciate her trying to handle my food. Location was quiet. Side note BW has not been good at any location on this trip. Had dinner at the RibCrib adjacent to hotel.
Dear W7168QPpatm, Thank you for sharing your feedback regarding your recent stay. We truly value your insights, as they help us improve our services. We apologize for the inconveniences you experienced, including the issues with room cleanliness and breakfast quality. Your comments will be shared with management to ensure better training and attention to detail in the future. We appreciate your understanding and hope your next travels are more enjoyable at all locations. Warm regards, Guest Relations Specialist
We had a great stay. This review is more specifically for Sandra, that woman that works in the dining area. Each morning we went down for breakfast, she was so cheerful and accommodating. She went above and beyond making sure we had everything we needed.
Dear shalane2025, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found our staff friendly, helpful, and welcoming. Thank you for sharing your positive experience with Sandra in the dining area! We're delighted to hear that her cheerful demeanor and attentive service enhanced your stay. Team members like her truly make a difference in creating memorable experiences for our guests. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Your feedback is essential to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your feedback and hope to welcome you back for another enjoyable visit in the future. Warm regards, Guest Relations Specialist
Becky, she was on crutches, front desk. Trish front desk and Sandra breakfast. Awesome people!!! They truly care! We stayed one night in July 2025. On our way to Wisconsin to start a new job!!
Dear BenM3579, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found our staff friendly, helpful, and welcoming. We greatly appreciate your kind words about Becky, Trish, and Sandra! Our team takes pride in providing excellent service to all our guests. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Your feedback is essential to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Best of luck with your new job in Wisconsin, and we hope to welcome you back in the future for another exceptional stay. Warm regards, Guest Relations Specialist
I appreciated the fresh carpet and finishes. I was disappointed in the small pillows on a King size bed. The shower worked fine. I was pleased with the large number of cable channels to choose from. The bed was comfortable. I didn't make note of it, so breakfast was OK with standard eggs and sausage for hot food at a minimum.
Dear 275allenm, Thank you for sharing your experience with us. It is wonderful to hear that you enjoyed your stay and rated our hotel highly. We're glad you enjoyed the fresh carpet and finishes, as well as the comfortable bed. It's great to hear the shower worked fine and you had a good selection of cable channels. Your feedback on the pillows and breakfast will be communicated to our team for review. Your voice is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable trip for each of our guests. We hope to see you again soon! Warm regards, Guest Relations Specialist
We were greeted warmly. We forgot our toothbrushes and toothpaste and they graciously provided complementary ones. At breakfast, Sandra was incredibly attentive to our needs; everyone is extremely friendly and makes you feel valuable staying here.
Dear katjasT783XJ, Thank you for mentioning our friendly and professional staff! I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to deliver for each and every guest. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again here at Best Western Plus Searcy Inn!
Very clean, Vert nice staff., Big TV, and the only problem was they did not have coffee out, you had to ask for it. The breakfast area was nice and clean, and the lady was very helpful. Overall, a good experience. Just as nice as the area hotels and a much better price and they gave a veteran discount.
Dear peggyh254, Thank you for sharing your positive feedback on our TV , staff hospitality, and clean rooms. We are delighted to know that you found the service satisfactory and that you appreciated the value of your stay with us. Your kind words motivate us to keep delivering excellent experiences to our guests. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Nice, clean hotel. Easy access from the highway. Friendly staff. Great water pressure! Convenient stop between Illinois and Texas. Front desk clerk recommended the Rib Cage next door for a meal. Food was excellent there. We will definitely stay here again.
Dear Footprints780626, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
We had a wonderful stay here! We decided, at the last minute, to visit family for Christmas. A family member had recently stayed here, so we gave it a try. We were very satisfied with everything! Becky made sure our reservation was confirmed, Dalton was very accommodating when we checked in and Sandra made a wonderful breakfast the next morning! The room was comfortable and clean! We had a perfect stay! We will definitely be staying here again when we visit family! Thank you!
Dear terryjP914RR, Thank you for your kind comments and 5 star rating! We are delighted to hear that you had a wonderful stay with us! Our team works hard to ensure all our guests have a pleasant experience, from check-in to breakfast. It's lovely to know that Becky, Dalton, and Sandra contributed to making your visit memorable. We appreciate your kind words and look forward to welcoming you back when you visit family again! Warm regards, Guest Relations Specialist
We stayed at this Hotel on a whim! Our previous "reservations" for another hotel was disastrous! Wow! the staff at BW were absolutely outstanding. Becky, David, Kendall, Sandra, Dalton were the best. They all made sure we were happy with our room and any other accommodations we requested. Having family come to the lobby after our dinner to visit, having coffee made just for us, and letting us visit in the pool area was above and beyond generous. We will continue to stay here every time we come to visit family. Thank you all for the best stay.
Dear N3404QMgailh, Thank you for your kind comments and 5 star rating! We are thrilled to hear that you had an outstanding experience during your stay at our hotel. Our team members always strive to go above and beyond to ensure our guests' satisfaction. We are delighted that Becky, David, Kendall, Sandra, and Dalton were able to make your stay exceptional. It's always our pleasure to accommodate your needs and make you feel at home. We look forward to welcoming you back on your future visits to the area. Thank you for choosing to stay with us. Warm regards, Guest Relations Specialist
Our stay was the best experience from a customer service standpoint we have ever experienced. The manager, Kendall, was so helpful and accommodating. She went out of her way to make sure our stay was great. Dalton and Trish at the front desk could not have been more helpful and Sandra in the breakfast room was the best. I hope BW realizes what a treasure they have in this property based on these incredible employees. It was as if we were staying in a small, family run hotel. They knew our names and made the whole stay fantastic.
Dear Cenlatravel, Thank you so much for your feedback and kind words regarding the five star service andaccommodations that you received during your most recent stay with us! We are delighted to hear about your exceptional experience with our team members, Kendall, Dalton, Trish, and Sandra. We strive to provide a personalized and welcoming stay for all our guests. It's wonderful to know that their dedication to service left such a positive impression on you. Your kind words will surely be shared with the team as recognition of their efforts. We look forward to welcoming you back for another fantastic stay. Warm regards, Guest Relations Specialist
The hotel is clean and the staff are friendly They have great hot breakfast. I Have stayed here for 5 months for work in different rooms and they have all been .comfortable beds and the rooms are cleaned every day. Becky at the front desk has always been friendly and helpful as well as all the other front desk staff, kitchen staff and house keeping
Dear jamesgP7090OX, Thank you for your kind comments and 5 star rating! It is great to hear that we were able to meet your expectations of breakfast service, cleanliness and hospitality! We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
While in town due to a family member being moved to hospital to inpatient hospice we stayed at the Best Western Plus in Searcy. ****Dalton was our front desk attendant and he went out of his way to make sure we had everything we needed. He showed compassion to our family situation and handled us with great care! Truly can't say enough nice things about him. Great location—which is basically next to hospital. Lots of food options nearby. The rooms were clean and beds were comfy. Definitely recommend.
Hi Mountainmama527, Thank you for rating our hotel so highly! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We are delighted to hear that you had an exceptional experience during your stay with us! Hope to welcome you back soon for another wonderful stay. Best regards, Guest Relations Manager
Great staff. BUT wheelchair accessible room was NOT a good fit for someone with a disability. Bathroom was good. BED was WAY TOO HIGH to get into and because of that we had to leave the hotel and cancel our planned vacation. REALLY need to research their understanding of accessibility for future guests with mobility issues. Thanks
Hi katbO2862OA, Thank you for your compliments about our staff and high standards of hospitality. I regret to hear that our ADA-accessible rooms were not maintained to your expectations. Your feedback will help us to recognize our strengths and improve upon our weaknesses. We greatly appreciate the time you've taken to review our hotel, and we look forward to your next visit.
I've stayed at this hotel before and love it. It's my favorite stopping place between Ft Worth and Chicago. The staff is friendly, the hotel is clean, beds are very comfortable and breakfast is good. This trip didn't disappoint. We had a great stay.
Hi jesazle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad that you enjoyed the breakfast and the service. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. We are especially happy to share this review with our staff who work hard to ensure that you receive a great experience in service and accommodations. We can't wait to give you another five star experience!
This was my first time at a Best Western but will not certainly be my last. I truly enjoyed my stay.
Hi pughdenise, We can't thank you enough for your five star rating of our hotel. We are happy to hear that you enjoyed all aspects of your stay. We can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We look forward to serving you again!
Hotel is clean and staff is friendly and helpful. The breakfast is good and plentiful. The beds are comfortable.
Hi MJSTAYLOR, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am so glad that you enjoyed the breakfast and the service. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the room to be clean and comfortable. We are especially happy to share this review with our staff who work hard to ensure that you receive a great experience in service and accommodations. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
This is a great hotel in a great location. It was very roomy with a comfortable bed. Easy check in and check out.
Hi Donald M, Thank you for your kind comments and 5 star rating! It is great to hear how you have loved our comfortable bed and our location was ideal for you. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.
This is a great hotel in a great location! They are pet friendly and provide a safe area for you and your pet to go outside. Breakfast is good. Coffee is great!
Dear 665navigate048338395, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and we are glad that you found our efforts to be successful. It is great to hear how you have loved our breakfast and our location was ideal for you. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
This was a nice hotel. I was impressed with the cleaning service. They cleaned the rooms daily, which was nice. Good breakfast. Good location.
Dear tball0u, Thank you for your kind comments and 5-star rating! It is great to hear how you have loved our comfortable rooms and our location was ideal for you. We're delighted to hear also that you enjoyed the breakfast during your stay! A good breakfast can indeed set a positive tone for the day. It was our pleasure to have you as our guest, and we look forward to the opportunity to do so again.
This property is well maintained and recently updated. Staff is pleasant and helpful. As a BW Plus property, it feels more upscale than some other BW properties. The surrounding area seemed safe and well-lighted. Breakfast was pretty good, with lots of options.
We are delighted to hear that you enjoyed our well-maintained property and found our staff pleasant and helpful. It's great to know that you appreciated the recent updates that contribute to a more upscale experience. We're glad you felt safe in the surrounding area and enjoyed the breakfast options provided. Your feedback is valuable to us, and we hope to welcome you back in the future.
Place was clean and quiet. Several restaurants next to hotel, Helpful friendly staff. Would stay again
We are delighted to hear that you had a pleasant stay at our hotel. We strive to provide a clean and peaceful environment for all our guests, and our team is always ready to assist with any needs. It's wonderful to know that you enjoyed the nearby dining options as well. We look forward to welcoming you back in the future.
Our room was so clean! Awesome bed! The breakfast was as good as we've ever had in a hotel. The lady (Sanda) was so jolly and proactive in making sure we had all we needed. She was a good employee with a great smile to start our day off happy! A great experience!
Dear lindawisdoms, I can't begin to tell you how much we enjoyed reading this review. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will be sure to share your kind regards with Sandra ; and we are looking forward to your next visit to the area!
I have stayed at this hotel in Searcy a couple of times—both times it has been clean and comfortable. The staff is always super helpful and friendly. It's a great option for this price point.
Dear michigancutie, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to deliver for each and every guest. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
This Best Western has both a great staff and great service. Sandra in the breakfast area went above and beyond by making a fresh pot of brewed coffee for me on a slow day, where they were using only the instant coffee machine. My morning coffee is very important to me and I do not like instant coffee. She cheerfully offered to make a pot of brewed coffee for me. We have stayed at this location several times in the past couple of years and she has always been friendly and helpful to the guests. We were greeted several time by various staff members as we entered or exited the facility throughout the day.
Dear Gary E, Thank you for mentioning our friendly and professional staff! I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to deliver for each and every guest. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We will be sure to share your kind regards with Sandra ; and we are looking forward to your next visit to the area!
This is a gem of a place. Very clean, very comfortable rooms. Nice clean, warm indoor pool, friendly staff, especially at breakfast. Delicious breakfast buffet included. I had eggs, sausage gravy, biscuit, homemade waffle, cinnamon roll, OJ and cranberry juice. They also serve cereals, fresh fruits, coffee, tea, grits, oatmeal, bacon, and more. The checkin/checkout process was easy and the bed was comfortable. The price was reasonable too. I had a service dog with me and they were nice to her too.
Dear cbuschihuahua, It is always a pleasure to receive positive feedback! Thank you for taking the time to share your experience, I am pleased to hear that our hotel was clean, our customer service was great and you enjoyed the breakfast offered at our hotel. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! We will share your comments with our staff and we look forward to your next visit.
This hotel was nice and clean. The staff were friendly and helpful. The room was comfortable, clean, and odor free. My areas of concern were the breakfast area which was monitored but still several items were out and we had to wait for the staff to replenish it even though it wasn't busy. Also, the pool area was chilly, so even though the water temperature was fine, once we were out of the water we were immediately very cold which was not pleasant. We also had to ask for towels because there were none stocked in the pool area where they should have been. We have tried several hotels in the area. This was slightly above average among the ones we've tried.
Hi JessiefromWI, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are happy that you responded with such high ratings! It means a lot that you've taken the time to rate the positive features of your most recent stay with us. We also appreciate your ratings for the categories we can improve upon for our guests in our hotel, and we want you to know that your scores are being reviewed. Your voice will help us to recognize our strengths and improve upon our weaknesses. On behalf of our entire team, we thank you for your business, and we hope to see you again when your travels bring you back to the area!
We loved our comfortable bed ! Clean room, friendly and helpful staff . Will stay again as we head back home . Nice hot breakfast in room for plenty guests. Near a shopping mall. Two restaurants within walking distance from hotel! Like 3 minutes!!
Hi JaclynS313, Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
Our stay here was great. Friendly staff and nice clean rooms. There were a couple of restaurants within easy walking distance along with plenty more you can drive to. Car washes close also if you're wanting to get the bugs and road grime off your vehicle from the trip.
Hi Lawrence A, Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Several years ago, we had a bad experience at this hotel. We didn't stay there for a while. This past year, we tried them again on our annual travels to see family. Don't know if the management has changed, but our stays over the past year have been so much better. The staff is very friendly and helpful, the breakfast is delicious and the hotel is clean and inviting. We will continue to stay at this hotel as we travel.
Hi MJSTAYLOR, We are so pleased to hear that you enjoyed your stay! Thank you for taking the time to share your experience, we're pleased to hear that our hotel was clean, our customer service was great and you enjoyed the breakfast offered at our hotel. Your genuine appreciation means a lot to us and we can't wait to give you another five-star experience!
Searcy Inn is located with easy excess for stop over and easy excess to eat. From check -in Miss April was helpful and friendly. Miss Sandra greeted us and had friendly conversation with us during breakfast. Varity of items to choose for breakfast.
Hi lily2429, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are happy you enjoyed our meal offerings and mentioned we have a friendly staff. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Needed a room for one night . It was easy and reasonably priced. Safe area well lit. Staff very friendly convenient amenities I would stay here again the pool was beautifully maintained there was a great area to walk your pet
Hi tinyjo63, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.
Hotel was clean and quiet. Staff was courteous and helpful. Nice overnight stop for the evening. Called to confirm reservation when we were running late. I would not hesitate to stay here again. Pool was open but we did not utilize it. Breakfast is served from 6:00-9:30 am.
BHEldridge, Your five star review is greatly appreciated! Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. It is our earnest desire to keep you satisfied with our services, cleanliness, and staff hospitality and we are thrilled to hear of our success in this ambition. Yes, breakfast from 6:00 AM to 9:30 AM. We are looking forward to your next visit to the area.
April was on duty when we checked in on Thursday, 29 December 2022.. She was so very welcoming, hospitable and friendly. She explained that the indoor pool was not open due to a minor problem , which required a new part, and that part had not arrived. She told us about the super breakfast served every morning. She was right, It was great and was included with the room. The room was very spacious, complete with mini-fridge, hairdryer,, coffeemaker and a big screen with more channels than I have ever seen in a hotel. Scarlet was very helpful when I called Friday night after I got home and realized that I had left a book in the room , and she told me I had left two books. She had them at the desk and told me yo call the manager Kendall the next day. I got up with Kendall , gave her my info, and she mailed the books to me, which I received today 10 January. I will definitely stay there should I return to Searcy. It's a 5 Star in my book.
Hi floydm330, Thank you for your kind comments and review regarding our high standards of hospitality. We are very proud of our team and the passion they have for delivering exceptional service to make all of our guests comfortable. We are happy to hear that you enjoyed our breakfast as well! We'll make sure we pass your kind words along to April, who we know will be delighted to read your comment. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
I travel a lot and have stayed here several times and will return. The rooms are extremely clean and quiet. Breakfast is always available and fresh. Staff is extremely friendly and helpful. I will stay here anytime I am in the vicinity.
Hi plh42, Happy New Year! Thank you so much for your compliments on our breakfast and review regarding our high standards of cleanliness and hospitality. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It was our privilege to do business with you, and it would be our pleasure to continue serving you. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
The service was extremely Well and all the employees were extremely courteous And there for every need. April was extremely helpful with getting our rooms together And being extremely professional about her job. The breakfast was good Many choices on what you could have wanted. Started every morning With a great cup of coffee.
Hi superman6rp, Thank you for your compliments to our staff, hospitality and breakfast layout. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We will happily share your comments with April and we look forward to seeing you soon!
After trying a different hotel and it being horrible my family went next door to Best Western. Did not have a reservation but we were taken care of by April. She was great. So nice and got us in a room for the same price as online without having to go through reserving it. She went over the amenities with us and gave us directions to get to our room. The pool was closed but that wasn't a big deal. (The pool area looked nice) The room was nice and clean. Comfortable beds and nice pillows. We got a room with 2 standards. It had a fridge, microwave and coffee maker. All were clean. The bathroom is not huge but it served its purpose. They did have shampoo and body wash but we did not use them so I can not comment on them. In the room there was a chair and a desk with a office chair. They were nice so when we didn't want to sit on the bed. I called the morning of check out and got a late check out. The lady in the morning was not as nice as April from the night before but she did give us a late check out. Breakfast was good. Typical hotel breakfasts. Eggs, sausage, biscuit and gravy, waffles then basic breads and cereals. The ladies working breakfast were not friendly and just spoke amongst themselves loudly but overall breakfast saved us from spending eating out. We would definitely stay here again.
Hi jmcm2006, A big thank you for leaving your five star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We'll make sure we pass your kind words along to with April, who we know will be delighted to read your comment. We can't begin to tell you how much we appreciate your five-star review, and we can't wait to serve you again!
Everyone was extremely nice and accommodating . The room was very clean and had a good breakfast. A great place to stay! April was extremely pleasant to talk to and very helpful. Scarlet was also very nice as well . A great team .
Hi keandreaw2022, Thank you for sharing this five-star review of our hospitality and breakfast service. It is lovely to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We will forward your review of our hospitable and helpful staff to the management. We want you to feel at home, welcomed, and safe within a clean environment and we are glad that you indeed have experienced them all. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We will happily share your comments with April, Scarlet and we look forward to seeing you soon!
The bed was super comfortable and the staff was super helpful!!! Especially the lady working the front desk. Her name is April. She helped me get into my room quick and easy. Even offered a charger block right out of her back pocket when I desperately needed one!!
Hi Trip32267441146, Thank you for taking the time to share this five-star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations, and hope that you experience the same comfortable stay during your next visit. It is great to hear that you have loved our comfortable beds as well! We'll make sure we pass your kind words along to April, who we know will be delighted to read your comment. We look forward to serving you again!
Super quiet and great location! April at check in was incredibly kind and helpful. She even went out of her way to call me to check on me as I was late checking in. A nice gesture and very unexpected! Everyone was super friendly, rooms were immaculate and the bed was comfortable. Definitely recommend!
Hi emmajean47, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. It is lovely to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We will forward your review of our friendly staff to the management. We want you to feel at home, welcomed, and safe within a clean environment and we are glad that you indeed have experienced them all. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to serving you again!
I wanted a clean place. I looked at other reviews and this one had many that stated how clean it was. They were right. This place was spotless. No musty smells, no black debris in the bathroom corners, White super clean bed coverings. I mean this place was clean from top to bottom.
Hi Jonboy , Thank you for your kind comments and 5-star rating! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Once again, thank you for your recommendation and we look forward to seeing you again! Have a great day ahead!
Open and available to assist in sheltering me from the storm and thunder. Trees falling, loss of electricity and the wind blowing fiercely. A blessing.that a room was available and the attendant looked up my Rewards for credit.
Hi Amvalencia , Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are so glad that our staff was able to assist you and we all look forward to seeing you again.
Everything was great, love the breakfast and beds, I will stay in this hotel in my next trip, I've try many hotel in so far I always like best Western all of them always up to date, clean has Everything you need.
Hi Hcanos , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is great to hear how you have loved our breakfast and the comfortable beds. It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
Clean room, ultra comfortable bed, and plenty of space. Staff members are always friendly and courteous. The breakfast coffee is some of my favorite hotel coffee ever. For the rate, this motel cannot be surpassed in Searcy.
Hi D E, We are happy to hear you had an awesome experience and we can't thank you enough for your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.
We had to book a last minute hotel for a family emergency, this was the only hotel with space for our family due to several groups in town over the Easter Holiday. That said our king room was almost $200 for one night. The bathroom was very small and toiletries including the hand soap all came in the form of built in dispensers like those in a public bathroom. Our bedding was clean but our ceiling had some water damage. The air system worked well. Carpet was dirty and we wore socks until we got in to bed, some rooms were carpeted and some were floored. Overall the rooms were just old and outdated. The pool was decent and warmed but lacked towels. Breakfast was typical hotel offerings and we enjoyed the waffle machine which made 4 minis instead of 1 giant which helped the line flow faster. The eggs and protein offerings were not very appetizing, but fruit and bread offerings were acceptable. The dining and lobby/lounge areas were very compact and a bit tight so it was hard for our family to gather as we were making plans. Overall, it isn't the worst place we have stayed but it was definitly overpriced and would not be my first choice.
Hi Momo, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of our high standards. Rest assured that your comments about the amenities that need attention as we work towards updating and improving have been shared to foster improvements. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
On the plus side, the premises and room were very clean and the pool was warm. The breakfast had warm food and was good. The woman at the front desk was friendly and helpful. On the down side, our room had an adjoining door to the room next door. We could hear the person on the other side coughing all night. Our door to the hall had a large gap between the door and the frame so any conversaton or noise in the hall came right through. The hotel appeared to be far from full, so I don't know why they were placing people right next to each other in these rooms with adjoining doors. This type of room always has noise issues if someone is on the other side. Or maybe the walls are thin? Either way you will hear the person next to you. If you stay here and want a quiet room, insist on having a room that does not adjoin another room that is also occupied.
Hi WiscoMary, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We want to apologize for the noises that disturb your rest, All front desk clerks are instructed and trained on how to handle these types of issues and we are very sorry they failed to correct this problem for you. We do appreciate the compliments to our front desk staff. We can't wait to show you how we continue to improve based on feedback like yours.
I would highly recommend this hotel. The premises and room was very clean. The staff was friendly and helpful. The breakfast was excellent...hot items and many choices. Nice location. Would definitely stay again while traveling in the area.
GrammyW2017, Your five-star review means a lot to us! Thank you so much for your compliments and great review of our hotel! We take pride in our staff, cleanliness, and the quality of service that we can provide for our dear guests. We also appreciate your appreciation of our breakfast menu as we try our best to satisfy our guests as they stay with us. We thank you for staying with us and we are hoping that we will see you again should you need a place to stay.
I had a great stay very clean, you will not be disappointed. The breakfast was great this was one of the best, Best Western hotels I've ever stayed in, in the south. I wish they would upgrade them all too BWP.
Hi patriciaa324, Thank you for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It is wonderful to hear of the great impression we made with our breakfast services and the cleanliness of our hotel. We are all looking forward to your next visit and hope it will be just as enjoyable.
The rooms were nice, clean and comfortable. The location was great. I will be staying here again. The staff was nice. I didn't experience any major problems. Restaurants are close. The beds were very comfortable.
Hi yaskyscales, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We will share your comments with our staff and we look forward to your next visit.
Management allowed a group of men to loiter around the entrance door drinking whisky from a bottle, smoking cigarettes, and making catcalls at my wife. She felt very threatened. Since this situation was allowed at one best western, we will not ever consider staying at another best western - ever!
Hi Terry K, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We do apologize that we did not meet your expectations at our hotel. Rest assured that we are investigating these claims especially that we never want any form of danger to our valued guests. We will address all issues in our meeting and we promise that we will provide a better stay for all our guests. We do hope that you give us another chance to prove that we provide world-class service.
This was the second time we've stayed at this hotel and overall it has been great. The rooms are clean fairly quiet. AC works great and the fan stays on when the AC shuts off!!and the bed is comfortable,could be a little softer and maybe have larger pillows, but it wasn't a rock hard or lumpy bed. I am not a fan of the shampoo and conditioner dispensers and for the price of the room bottles of shampoo and conditioner should be supplied.
Matt M, Thank you for your fantastic feedback. We are thrilled that you had such a wonderful experience with us, and that our hotel was so suitable for your needs and expectations. We appreciate your review and the detail that you have provided for future guests at our property. We are glad your stay was comfortable and we look forward to your next visit!
This best western is very well kept and comfortable. I've stayed here before and it's always clean and smells fresh through the whole motel. The rooms are well kept and the staff is very courteous. They all were very helpful even in finding great places to eat or visit while we were there. Will stay again in the future.
Hi Mike C, Good day! Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. It is our earnest desire to keep you satisfied with our services, cleanliness, staff hospitality and we are thrilled to hear of our success in this ambition. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again here at the Best Western Plus Searcy Inn.
Clean rooms and this hotel always smells amazing! Friendly courteous staff. Good breakfast, decent location, parking lot could be enhanced, right across the street from a Starbucks, and right by a hospital.
Hi mg0in, Greetings from Best Western Plus Searcy Inn Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. It is great to hear that you enjoyed our breakfast as well; and we are looking forward to your next visit to the area! Wishing you a safe and beautiful journey as you travel back home.
We just needed a place to stay at the last minute while traveling for business. We called late and were able to get a room for the night, and the lady was very helpful. When we checked in we were asked if we needed anything for the night. The lobby and the rooms were very clean and the decor was nice. The temperature in the room was perfect. Check out the next morning was quick and again, the attendant was very friendly. Great experience!
Hi Maps35723, Greetings from Best Western Plus Searcy Inn. I can't begin to tell you how much we enjoyed reading this review and thank you for leaving your five-star rating of our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Our management is always happy to serve you and we can't wait to see you again! Have a great day ahead.
At 10:30 p.m., I made a reservation for this hotel. I had concerns over the no-refund policy, which is why I waited to make the reservation until the night before I'd hit the road for a 9-hour drive. I wanted to ensure nothing would happen to change the timing of my trip. I reserved a room for (I thought) the following night and went to bed. Little did I know that at some point (maybe because I was having trouble logging into my Best Western Rewards account), the date had defaulted back to that night. (I know with absolute certainty I had initially changed the date to the following night, because I thought to myself how silly it was to try to rent me a room at 10:30 at night for that same night.) When I arrived at the hotel, I was told, “Oh, yeah. You were our no-show last night.” I was stunned to realize I'd paid $90 (plus taxes and such) for the previous night. I asked the manager whether he would just apply that toward my stay that night. He said the best he could do was to offer me a room for $70 that night. It was my fault, he pointed out (several times). I pointed out that I'd already paid him $90 (plus taxes and such) for nothing, and again asked if he could cut me a break. He said to look at it from his point of view (because it isn't about the customer, after all) and that he'd had to hold that room for me. I noted that I'd made my reservation at 10:30 at night (technically 10:38, but I was rounding), and that he hadn't lost anything unless someone had come in AFTER 10:30 the night before and been turned away. He again told me to look at things from his point of view, and the slight discount was all he was willing to offer. Needless to say, I left. I feel it's important for prospective customers to know that if they book a room here, and anything happens to their travel plans (or the website glitches on them), they are unlikely to get any sympathy. I certainly know I would never think of booking at this hotel again. And, by the way, since the manager asked me at least three times to look at things from his point of view, I have tried. Somehow, I keep coming to the conclusion that I'd try harder to help my customer, and that I'd feel dirty keeping $90 from someone based on a website glitch. But that's just me.
reddibhgih, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please feel free to contact us if this situation has not been resolved to your satisfaction. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service
The staff was very helpful and the room was clean but there is no carpet and the people upstairs from you can be heard like they are dancing on your ceiling when they are simply walking. Not much of a restful stay.
onlinework1, Good day! Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality, though We apologize for any inconvenience from our other guests . We wish you would have informed the front desk staff regarding this matter so we can transfer you to a room that suits your comfort. . Wishing you a safe and beautiful journey as you travel back home. I hope that this will not deter you from enjoying our accommodations and services in the future.
We had to book at the hotel due to app issues but were given a good rate as a Best Western Elite member. Our room was very spacious and accommodating. We needed the rest and the bed was comfortable. I would have preferred 4 instead of 3 pillows on the king bed. But 3 was all right. The amenities were nice with hand soap, body wash and shampoo/conditioner in containers attached to the wall. Easily accessed. The front desk clerk was so nice and came to our aide when we had trouble accessing hot water in the tub. Problem solved. We will stay here again in the future.
Hi anntd, Your five-star review is greatly appreciated. Thank you for letting us know how impressed you were with our services, staff hospitality, and amenities. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon here at the Best Western Plus Searcy Inn .
Clean and comfortable room.. The staff was helpful especially the morning person who checked me out of my room. Linens were fresh and new. Exercise room was good. Hallways were well lit. Social distancing was practiced.
Hi Ray W, Thank you so much for your kind words regarding the cleanliness, hospitality, and fresh smell of our lines. It is rewarding to hear that we have succeeded in making you feel comfortable and that you experienced no difficulties with our services or amenities. We look forward to serving you again and giving you another five star experience here at the Best Western Plus Searcy Inn .
Clean room. Nice and helpful clerks and staff. We were displaced because of personal issues. If I had stayed any place else I am certain we would have issues with cleanliness, possible bugs, no Wifi. At least for 4 days our standard and quality of living was easier during our stay with BW.
Hi futuremrsedc12, Thank you for your kind comments and 5 star rating! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
Stayed here for one night on road trip to Louisiana. Friendly staff, clean large rooms, restaurants nearby. Hotel sits back from street and is very quiet. Would stay here again. Grab and go breakfast due to Covid.
Hi Chuck B, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. On behalf of our entire staff Best Western Plus Searcy Inn, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Checkin was fast and safe as it seems all hotels use plexiglass between guests and front desk staff. Our room with two queens was clean and comfortable. I wasn't wild about the counter with sink right as you walk in the door but that's just me. Each bed only had two pillows which seemed a bit strange. My husband was fine with less. I didn't address this with the staff so no fault on their part. We could tell good cleaning had been done. The beds were comfortable and there were nice toiletries. This Best Western Plus had a ‘grab and go' breakfast with a bottle of water, granola bar, apple danish, cutie orange. Overall we had a good experience.
anntd, Thank you for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to the next!
With the craziness of the Covid-19 pandemic, my family felt safe. Everything was clean and comfortable. If we needed anything, the staff was quick to assist. The staff was very friendly and helpful. During a severe storm, the front desk explained our location in relation to national news alerts and reassured us of our safety and the steps they take in the event of an emergency/;evacuation. We will definitely stay here again.
Hi micall2020, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Pros: - Clean Rooms (except for the small stain on foot of bed) - Extremely friendly staff Cons: - Alarm Clock in the Elevator for music - No blanket or comforter on bed (only two flat sheets were on both beds & when asked for a blanket they brought amother flat sheet) - The a/c unit though new made loud noises all night.
Lindy B, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am happy to see the high rating and to read the pros of your experience; yet I regret to hear of your dissatisfaction with the A/C, alarm clock and sorry fort he lack of comforter. This review has been forwarded to the management for further investigation. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
Vern, this is Mary Morgan the wife of Daniel Morgan and we currently rented a room with Best Western Inn Plus in Searcy Arkansas and Kendall was our receptionist for two nights in a row she was fabulous both nights and my personal opinion as well as my husband's we agree that there needs to be more Kindles and every front receptionist desk PS if any raises are available they should go to miss Kendall. Thank you for your common courtesy mr. And mrs. Morgan
Thank you for leaving your five star rating of our hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again!
Stayed here for a night and really enjoyed the hospitality. Location is right where you wanna be at. Right in the middle is everything. Ms. Kendall at the front dest is Amazing. Plus very nice and clean rooms.
Hi aliaS1694AY, Thank you for your kind words! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We enjoy sharing these reviews with Ms. Kendall and we all look forward to seeing you again here at the .Best Western Plus Searcy Inn
Great front desk staff! Excellent cleaning staff! The owner even came to speak to us and he is a very good man! I will highly recommend this BWP to all my friends and family. Upscale and top notch. Thank you all for such a great stay!
visualeffectseh, Thank you for your kind comments and 5 star rating! Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.
Even though remodeling was being done, the place was clean, the staff was so helpful and didnt seem to mind to assist you in any way. The rooms were very clean, the whole hotel smelled and pleasant fragrance,lightly making the environment pleasant. The breakfast was hot and a good variety. A great stay would stay again.
Brenda R, I can't begin to tell you how much we enjoyed reading this review and we thank you for leaving your five star rating of our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Kind regards, General manager of Best Western Plus Searcy Inn
I took my daughter to searcy for her birthday to hang out with her friends and go shopping, this hotel was great I have stayed in different hotels in past few months because my daughter friends live in searcy and this was by far the best. The hotel workers was the nicest people I have meet. They let us swim later than pool hrs, they were always smiling asking if they could do anything for us. Rooms was clean they even clean remote for tv and place in refresh bag. From no on I will be staying here while I'm in searcy
sjmurrell73, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It means a lot to us that you've allowed us to be such an important part of your daughters special day and celebrations! We are thrilled to find out that we were able to make this occasion more enjoyable . We look forward to serving you again! Kind regards, General manager of Best Western Plus Searcy Inn
A great place to stay. They are fantastic in any services that you are in need of. I got to interact with several of the staff and every person was EXTREMELY FRIENDLY AND A PLEASURE TO TALK TO. I have placed this place on my list of the best places to stay.
Hi stewartw695, Happy new year! Thank you for your rating of the five star service, hospitality and accommodations you experienced during your recent stay with us! We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We look forward to the next! Kind regards, General manager of Best Western Plus Searcy Inn
I stayed here one night for a job interview in the following morning. However, my interview was done after the checkout time. The staff, Vick, was very nice and accommodating to my situation and extended the checkout time! This definitely made my stay more memorable. Other than that, this is a very convenient location and near many restaurants (include the rib restaurant, which is within walking distance). I would recommend this location to others
michaelnguyen0716, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
I will start by saying that the location is perfect, the pool smells clean and the temperature was great. Breakfast however was not up to BWP standards. The eggs were very cold and the milk and cream cheese were very warm, like they have been left out. My problem was that we had 2 of my daughters friends come and hang out with us during the day and into the evening hours b/c we rarely get to see them. Every time we went in the lobby the staff lady continue to stare. Then when our third friend showed up after work, she was stopped by the lady and ask what room she was going to and wanted to know what her purpose was being there and asked how long she'd be there. Then they called my room at 10:30 p.m. to tell my guests to leave. My guests were not going to be spending the night, and the lady proceeded to ask why they were there and what they were doing in the room. That was none of their business! I understand fire code and only having four or five people in a room, but she was extremely unprofessional about how she went about the whole situation since there was only 6 ppl in our room total. My daughters friends felt interrogated. It was insulting to for her to assume we were doing something wrong.
sparsons720, Thank you for taking the time to share your experience! I am very sorry that our breakfast service did not meet your standards. We will inform the kitchen staff on this problem immediately so they can improve the quality of food that we serve. Also, we are sorry hear that you weren't thoroughly impressed with our staff that time. Our team is working hard to make sure our guests are comfortable and are receiving the best service. I hope our services and accommodations will exceed your expectations during your next visit!
Kendall at the front desk found the perfect quiet room for myself, daughter and two grandsons. Even my teenage grandson immediately commented on the comfortable bed. The breakfast was very good, the attractive dinning area kept clean, and the attendant was very pleasant and helpful. The only negative was the brief time the elevator was not operational, however, it was quickly remedied. During the last 20 years I have had brief satisfactory stays at another motel in the same area; however, because of the good rate and great experience I will choose BW in the future.
Kathy M, A big THANK YOU u for leaving your five star rating of our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will happily share your comments with our staff and we look forward to seeing you soon! Kind regards, General manager of Best Western Plus Searcy Inn
I was staying at another Hotel in Jonesborro Arkansas but it was in adequate for me to continue staying their I began to make sure I could stay here at this Best Western in Searcy. The Hotel is modern and there hospitality is exceptional. The rooms are always inviting clean and well maintained I'm always greeted with a warm welcome and they make sure my stay while their is what I expected and they always go above and beyond my expectations
Discover19845969680, We thank you for recognizing the service of our staff and the overall cleanliness of the hotel . We take pride on reviews like this as it is a testament of our guest's satisfaction! We sure will strive for the best. Wishing you a very good trip back home and we look forward to serving you again here at the Best Western Plus Searcy Inn . Kind regards, General manager of Best Western Plus Searcy Inn
Always a great place to stay. We have stayed with this hotel multiple times over the past few years and have really enjoyed our time. Our kids attend a local university and the owners at the hotel are very welcoming to them when they visit.
Hi Doug T, thank you for leaving your five star rating of our hotel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We appreciate your loyalty and look forward to your future visits! Kind regards, General manager of Best Western Plus Searcy Inn
The staff at this property elevates the service/customer offerings/satisfaction! The support and friendliness of this team exceeds any I have experience at any Tier Level of hotel! Great Job!!! The rooms were typical, and the food was good, but the experience was Fantastic and we all agreed in Searcy this is where we will stay in the future.
Hello STL314314, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again! Kind regards, General manager of Best Western Plus Searcy Inn
I was there for a one night. Booking the room was easy. They gave me a funeral rate. I got there late. My room was ready. Check in was a breeze. The room was excellent. The indoor pool is great. I wish I had time to get in. Maybe next time. I was shocked that they had cheese omelets instead of scrabbled eggs. That was a nice surprise.
jwbulldogs, Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. It is wonderful to hear of the great impression we made with our pool and breakfast services as well. We hope that your next visit will be another five star experience. Kind regards, General manager of Best Western Plus Searcy Inn
I can't say enough about the customer service given at this hotel. Crystal and Christy went out of their way to make our family comfortable. Check in/out times were constantly changing and they stayed on top of it all. For any future large gatherings, Best Western Plus will be my go to hotel!
Scenic534618, Good day! Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We will happily share your comments with Crystal and Christy and we look forward to seeing you soon! Kind regards, General manager of Best Western Plus Searcy Inn
Front Desk personnel all very friendly and helpful. check-in & check-out were both very easy. The room was very clean. I especially appreciate it that the bathroom was immaculate! Everything worked well in the room and the bed was comfortable.
William M, I can't begin to tell you how much we enjoyed reading this review and we thank you for leaving your five star rating of our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We hope you're looking forward to your next stay as much as we are! Kind regards, General manager of Best Western Plus Searcy Inn
My Family and I had to make an unexpected trip due to the Passing Of My Father. We stayed for 4 nights. Vick The Manager did all he could to help us out so we didn't have to Pay a Ton of Money for the unexpected trip. Kendall was also a great help and very kind.The Girls Olivia and Misty that work the breakfast area made sure we had a great breakfast and even made us Bacon on a Sausage day! The Room, waiting area, Pool and outside of building was very clean and taken care of. Vick even offered the Breakfast area if I wanted to gather with my Family in the evening. Thank You to the Entire staff for making such a sad time as comfortable as possible. You were all GREAT and I would recommend This Hotel to anyone coming to Searcy! Mr and Mrs. Urbanek and Family!
dkcmmom23, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't wait to see you again! Kind regards, General manager of Best Western Plus Searcy Inn
Have stayed at this property 3-5 days each week since January 2019. The staff is always helpful, I always get my favorite room, never had an issue with theft, & the breakfast is always ready no matter how early I come down to eat. Kendall at the front desk is always ready & available to help! She needs a raise and promotion. Olivia in the kitchen has breakfast out by 5:30 if not before so the working folks can get on with their day! She needs a raise as well!!!
GDawg83, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Once again, a big thank you from all of us and we look forward to having you back . Kind regards, General manager of Best Western Plus Searcy Inn
My husband and I stayed one night while traveling from Atlanta. The hotel staff were friendly and the room was clean. We were disappointed that they did not offer omelets made to order as mentioned in a previous review. The breakfast was adequate but basically the same fare offered at most hotels.
tarm1950, Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again! Kind regards, General manager of Best Western Plus Searcy Inn
Great stay, 3rd time there in the last 10 years or so. Great every time. Love the new little round waffles and the other breakfast items looked good as well. The location is central to other places in Searcy and it is close to our reunion location outside of Searcy.
Hello jillj495, Thank you for leaving your five star rating of our hotel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff, we thank you for your business and we hope to see you again. Kind regards, General manager of Best Western Plus Searcy Inn
I've stayed at this hotel for work the past couple months and it is wonderful. The breakfast is good and the staff are Clean and friendly . Always welcomed as I walk in the door. I would recommend this hotel to anyone traveling through the area. Kendall works the front desk at night and she always has a smile on her face and welcomes you in.
huntera99, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your recommendation, and we certainly hope that we can be of service to you and your family again on your next trip. Kind regards, General manager of Best Western Plus Searcy Inn
I stay out of town quite often for work and it feels like home away from home. Great breakfast in the morning and friendly staff like Kendall make staying here great. It's located near several good restaurants and close to interstate.
Jesse D, Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home. We are extremely proud of Kendall for her outstanding service. Your compliments have been passed along to her! We look forward to serving you again and giving you another five star experience. Kind regards, General manager of Best Western Plus Searcy Inn
Very welcoming with warm cookies and coffee and water available at check in! Clean hotel! Friendly staff!! Will stay again if ever in the area!!! The manager on duty helped my husband park the trailer we had brought with us so that it would be safe and out of the way of other guests! A wonderful hotel!
allilind415, A big THANK YOU for leaving your five star rating of our hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit! Kind regards, From the general manager of Best Western Plus Searcy Inn
It was totally comfortable during staying at this hotel. We had our dog and they were so pet friendly. They had a lot of option to do. Especially the fitness center was 24 hours open and this makes me feel happy. Great hospitality!
It is wonderful to hear from you Odyssey33085812317! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for your rating of the five star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next! Kind regards, From the general manager of Best Western Plus Searcy Inn
Highly recommend this Best Western Plus. Room was spacious and clean. Hotel located in a quiet area. Internet was fast and easy to connect to. Indoor pool was relaxing and functional. Breakfast was amazing with fresh omelets and make your own waffles. Highly recommend.
Hello Clark G, Greetings from Best Western Plus Searcy Inn Hotel. Thank you for letting us know how impressed you were with our breakfast services and the indoor pool as well. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope that your next visit will be another five star experience.
Traveling for work with my spouse and the staff at the hotel were extremely accomodating to her while I was out. They offered extra large towels and cushions for outdoor seating and sunning. They offered me a late checkout as well. Pool was great as well.
timb034, Guest comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We can't wait to give you another five star experience!
Having stayed here in Searcy, I promised myself that I would be patronizing this chain from now on for my personal travel. Everything, and I do mean everything, about this stay was perfect. Great room, super comfortable bed, GREAT staff, awesome breakfasts and great value for the money. I was sad that I had to leave!
Nebulous V, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We're glad you had a great time with us and we look forward to serving you again.
Everyone was fast and friendly and the hotel was one of the cleanest I've ever been in. There was also an indoor pool and a 24 hour Gym. The hotel is also in a great location. It it right on the main road in searcy with lots of restaurants and stores in walking distance.
Explorer24442637287, Greetings from Best Western Plus Searcy Inn Hotel. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again!
I spent four nights here, the first time that I have stayed at a BWP. I will likely stay at BWP during my future travels. I spent many years in the corporate world traveling the United States, but I am much more frugal on my personal travels. The value of BWP for the comfort and services received is the best value I have found!
NorthStar11405337393, Greetings from Best Western Plus Searcy Inn Hotel. I can't begin to tell you how much we enjoyed reading this review and we can't thank you enough for your five star rating of our hotel. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We appreciate your loyalty and look forward to your future visits!
Loved this hotel! It was very clean and smelled amazing! My son enjoyed the clean pool and I enjoyed the fitness center! We will be back next week! The staff was very nice and informative! They made my stay very relaxing during a stressful time!
Travel13703948657, Greetings from Best Western Plus Searcy Inn Hotel. Thank you so much for your kind words regarding the cleanliness and fresh smell of your lodgings. It is great to hear that your son enjoyed our swimming pool and other amenities . Your five star review means a lot to us, and we look forward to seeing you soon!
We've stayed at this Best Western Plus hotel several times over the past year. After the first stay, we were so impressed that it has become our regular place to stay on our travels to and from Louisiana. The staff is friendly and helpful. The hotel is clean and comfortable. We also like to watch a movie on the free HBO as we wind down from our trip.
It is wonderful to hear from you MJSTAYLOR ! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Thank you for your rating of the five star service, and accommodations you experienced during your recent stay with us! We look forward to the next!
This facility was excellent! The amenities were offered were great for the price. And the beds were actually the most comfortable I have ever experienced in a hotel. Would definitely recommend this hotel!
Travel27208516197, Greetings from Best Western Plus Searcy Inn Hotel. Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Kendall, at the front desk, went above and beyond for my family! Thanks for making our trip seem a little more like home! The Marcos pizza recommendation was also on point! Get the cinnamon squares!!!
Annbrown929, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for your kind comments and 5 star rating! We will share your comments with Kendall and we look forward to your next visit.
Check in here on 2.18.19 after a long day at work. Well kept rooms and plenty of space. Comfortable beds as well as the pillows. Good customer service too. You also get a good Seattle coffee in the room.
Thank you memojiw , your reviews are very impressive with us. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to serving you again and giving you another five star experience here at the Best Western Plus Searcy Inn .
Really enjoyed my stay at Best Western Plus in Searcy. Kendall was great! She was very knowledgeable and friendly. Room was clean and comfortable. I will be staying again when I'm in the area. Thx Kendall for making my stay so pleasant.
Karron W, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Plus Searcy Inn. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We will happily share your comments with our Kendal and hope that your next visit will be another five star experience.
We had a beeping sound in our room all night. It did not come from the smoke detector or any other apparent source. The staff would not relocate us to another room and did not offer any reduction in the price that we paid for staying there.
Bradley B, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am so sorry to hear about the difficulties that you experienced due the noise concerns you describe. We will try to ensure this mistake doesn't happen again. I hope you can give us another chance to make your experience better.
Very clean and modern. Check in went smoothly. My only complaint is that the walls and ceiling are VERY thin. Lots of noise from neighbors above me walking around their room. Also can hear tv and talking from next door quite clearly. Ice machine motor down the hall also audible in my room. At 1 am, it's a little hard to relax and sleep.
vaporymom, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. I want to apologize for the noises that disturb your rest, All Front Desk Clerks are instructed and trained on how to handle these types of issues and I'm very sorry they failed to correct this problem for you. Also, your feedback regarding to our walls and ceiling are certainly going to be taken into consideration as we are always seeking ways to improve upon the guest experience. Please keep us in mind for your next stay in the area
I am adding my review to the many already written with very positive comments. The arrival process was efficient, the staff were all welcoming and pleasant from the desk,housekeeping, and breakfast server. We had driven many miles and we were tired and sore. The jacuzzi suite was available. The bed and pillows were very comfortable. That added to the relaxing jacuzzi led to a very restful sleep. The room was spacious and immaculate. The decor was modern and inviting. The sink and vanity were separate from the bathroom, which always makes morning toiletries easier. The internet was fast and WiFi easy to access. The breakfast had several protein choices as well as waffles , cereals, and fresh fruit. We hadn't stayed with Best Western for years. On this trip we stayed at two both were awesome. We chose both based on comments found on trip advisor and the very reasonable rates. Will definitely look to this chain on our next trip!
308ruthf, We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We hope you're looking forward to your next stay as much as we are!
I often travel with a small dog and very hard to find good/decent pet-friendly room. However, this motel allows us to stay with my dog on a king size bed. The floor is laminated wood or something, not carpeted, which means there was not bad odor in the room (you even can open the fraction of the window to vent)... The room was very spacious. A table with two chairs and a leg-stretching captain chair was nice addition. The breakfast was excellent... One of the very best BW I have ever stayed..
Soonmoon Y, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay at the Best Western Plus Searcy Inn Hotel. It is wonderful to hear of the great impression we made with our floor which is laminated wood and breakfast service as well. We hope to impress you again during your next visit and we thank you for sharing your experience.
We love to stay at best westerns with our two kids. The prices are always very reasonable and you can't beat the options for breakfast - waffles, sausage, eggs, biscuits and gravy, pastries, yogurt, fruit, etc. We really enjoyed the heated indoor pool during our chilly fall trip too. I had two minor complaints, one about mild cigarette smell in the hallway (though not inside the room itself and not every time we went through which was good) and the pillows were quite thick and not very giving which was not comfortable on my neck. Pillows are a very finicky thing to get right though so I'm sure most people are fine with them. Overall we thoroughly enjoyed our stay. The room, breakfast area and pool area were clean and the staff was friendly. We will be staying here again I'm sure.
Papillondechant Thank you for taking the time to let us know how you enjoyed your stay of Best Western Plus Searcy Inn Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five-star accommodations. We appreciate your feedback and can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
I was at this hotel for 2 nights the middle of October. The staff were nice, the rooms were decent but started to have the motel feel (no small bottles of shampoo and lotion, but on the wall dispensers). Breakfast was the highlight, and it was a very good breakfast. I've stayed at many different hotels this year (From Marriots, to Holiday Inn's etc) and I would say this Best Western is best Free Continental breakfast I've had all year. I did not like that they allow smoking in the hotel so the hallways smelled of smoke, but the room was fine.
Julie L, We are thankful for your awesome comment and great details of your experience with us. We are happy to hear that you enjoyed our hospitality and compliment to our yummy breakfast. We are overjoyed to hear that you had a good time with us and we are looking forward to your next visit here at the Best Western Plus Searcy Inn Hotel !
This is a great hotel. The rooms are comfortable, clean, and spacious. The bed is a little firm for my preference but definitely not hard. Breakfast was good — better than most hotel breakfasts. It was the standard that you will find at most Best Westerns. The fitness center id small. It has 4 pieces of equipment, but you are able to get a decent workout, if you want.
TravelingSoul13, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. We are pleased to learn that you enjoyed a pleasant experience with us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!
I recently stayed here for 3 nights for business. The hotel is clean and in a good location. The breakfast was OK just your typical hotel breakfast. The staff is very nice and helpful. Room was clean and comfortable. The room needed more light. They do not have enough lights to really brighten the room. Even with the lights on it is still on the dark side. At check out I left my keyboard in the room. The hotel manager called my cell and let me know. I had an employee still in the area and he went back and got it for me. I really appreciated the call letting me know. Overall it was a good stay.
Dear bsan3456, We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We're glad you had a good with us and we look forward to serving you again.
For a place a bit off the beaten path this place was modernized, comfortable, neat and clean. The woman at the desk was oh so nice and helpful. She recommended a restaurant to us, helped us with directions and we had a nice chat. The room had soap dispensers instead of the usual bars of soap and little bottles of shampoo - even in the tub/shower. The comfortable chair in the room had a table that hooked over your lap. It had a good sized closet and extra space for your luggage. The indoor heated pool was nice but gave us the only disappointment in this place. Instead of a graduated 3ft - 4ft - 5 ft pool it was a 3-4-3. I couldn't see a good reason for this.
Fred M I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
The staff is helpful and nice. Rooms are clean bed is comfortable I highly recommend this hotel. It is quite and not with high traffic . It is close to a variety of places to have a meal. Breakfast is good.
skmiddle1944, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Plus Searcy Inn Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!
We were in town to drop off our daughter at college. Front desk was very friendly at check in. Room and hotel was very clean. Water pressure was a little low but that's not uncommon for the area. I would stay here again.
memories4me Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Plus Searcy Inn Hotel. We will gladly share your compliments with our staff. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon.
Great location to Harding University. Centrally located in town next to the city center and lots of great parking and hotel amenities. Clean and very family friendly. I especially like the breakfast as I was trying to get to the conference. Great selection and always hot coffee!
Reyna G, Thank you for letting us know how impressed you were with our breakfast services and amenities of Best Western Plus Searcy Inn Hotel . It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenient experience. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
The Staff makes you feel at home as soon as you walk in the door. The Room and Breakfast is an absolute bonus! The location has easy access to the Highway and anything you want to do in Searcy. Restaurant's and Mall is all within walking distance
Steve O, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home. We hope you're looking forward to your next stay as much as we are!
This hotel was very nice however I was surprised to here the town was dry!!! Luckily Coltons Steakhouse and Grill was a short walk from the hotel and they some how they acquired a liquor license!! Yeah, good drinks and food. Glad we found this place.
RCHamm, Thank you for leaving your five star rating of our Best Western Plus Searcy Inn hotel. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We're glad you had a great time with us and we look forward to serving you again.
Memorial Day Breakout Trip and wedding planning trip was very very nice. Searcy Best Western went above and beyond our expectations in many many many many ways. Clean, comfortable, quiet and not the easiest to access from the road.
Dear 238deweym, Thank you for letting us be a part of your Memorial Day ! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We look forward to serving you again and giving you another five star experience.
I booked this hotel over others because I thought it would be a better quality hotel. This hotel has been redecorated, but many items were more on the line of basic level Best Western, not "PLUS".. The staff was friendly, but the rooms did not have bar soap or bottles of shampoo. They had the old ugly push dispensers with liquid soap and shampoo. Very poor quality also. We had gotten to the hotel later in the evening, but I had to drive over to Walmart to get some bar soap to wash my face. This is definitely not a higher end feature. I would think bar soap is a given. The breakfast was totally inedible. The coffee was horrible and only had the non-dairy creamer - no half and half. I had to get some when we left on the road. We are not very demanding for breakfast, but there seriously was nothing fresh (other than the bananas) and all hot items microwaved - including the bacon - YUCK! . This hotel, even though the new room decor looked nice and the room was clean, I would not pay "Plus" level prices. This hotel is worth between $50-$60 max for a double. I won't be staying at this hotel again. I actually filled out a review and the manager got back to me thanking me for my comments, but I replied back asking for some money back on the room. I didn't receive any further response to my request.
Nancy M, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Know that your voice is of tremendous importance to us and we are confronting each of the issues that you mentioned to ensure that no guest has this experience in the future. I do hope you'll return and let us show you a far better experience.
Room was very clean and inviting. Bed was comfy. Staff was very friendly. Really like the dispensers for soap and shampoo versus the bottles. Breakfast was a great buffet, really helped make it worth the price. Thanks for a great stay, will definitely be back.
Josh F, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!
Friendly staff and the room was decent. Just needed a little dusting and the shower could have been cleaned a little better. But otherwise it was all good. The breakfast was ok. Typical free breakfast.
Tammy T, Thank you for your compliments to our staff, hospitality and breakfast layout of Best Western Plus Searcy Inn Hotel. We will gladly share your compliments with our staff. We also appreciate your suggestions for how we can continue to improve and we hope to see you again soon.
My stay at Best Western, Searcy, AR, was a very nice one. All employees at the front desk, were very nice, serviceable and courteous. From the Service cleaning person to the front desk person, they made my stay a comfortable one. I spent a weekend there and I was smiling all the time. It's a very clean and comfortable hotel. Oh, their breakfast is great!
Carmen G, Thank you for taking the time to share this five star experience with our management, staff, and future guests of Best Western Plus Searcy Inn Hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! It is great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!
Check in was extra special... very pleasurable, efficient and quick. My room was extremely nice. The mattress was firm. Hotel seemed to be new, but was set back off the road from the interstate. Hot breakfast was typical and good.
Rita R, Thank you for taking the time to complete our guest satisfaction survey and for rating our f Best Western Plus Searcy Inn hotel so highly! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
A bit pricey, but a handy place to stay...Could have been more reasonably priced.You can walk to several restaurants nearby. We picked The Rib Crib that was only so so but we had never eaten at one before this trip. Should have tried a different one.The hotel was nice .
Thank you for your kind words MissouriRVTraveler ! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. On behalf of our entire staff of Best Western Plus Searcy Inn Hotel, we thank you for your business and we hope to see you again when your travels bring you back to the area!
The rooms are very clean. Breakfast is typical continental breakfast. Staff is very friendly and helpful. But the beds! They are horrible! Hard and very uncomfortable! If they would replace the mattresses this would be a solid 4 star hotel
lhirsch6, We can't thank you enough for your heartfelt review of our hospitality and service. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bed. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
Have stayed here three times in the last 2 years and am always happy to review this hotel. Great location off of the highway. Clean, nicely decorated, great breakfast options, friendly staff and good towels! Highly recommend.
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff and location. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Very comfortable bed. Nice shower. Good breakfast and nice heated pool. The staff was very friendly. Everything was clean and well maintained. You're close to a lot of restaurants and it's great if you're visiting Harding University.
We appreciate that you've taken the time to share with us regarding our staff and bed. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
This is a nice hotel in a good location in Searcy. The rooms are clean and quiet. They have a good continental breakfast. The staff is friendly. The only downside is that the hotel is located in a dry town/county. So, there are no bars/pubs/restaurants where you can get a drink and dinner.
Tim B, Thank you for your review, feedback and comments regarding your stay of Best Western Plus Searcy Inn Hotel. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming staff. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Check-in and out was a breeze, staff was super friendly and helpful, location is excellent, and you will enjoy a good nights sleep in a most comfortable and quiet room. Breakfast was better than most hotels and offered a variety of foods. I would not pass this place up!
{0}, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Plus Searcy Inn Hotel. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It is great to hear that you enjoyed the breakfast as well; and we thank you for sharing your five star experience!
The hotel was accessble to the highway, clean, friendly desk folks, assistance given to get on the internet, and a very nice breakfast. The room was comfortable with great lighting. We had stayed here in the past and were happy to return!
Dear suedickneelly, Thank you for being one of our frequent guests of Best Western Plus Searcy Inn Hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. I am so happy that you enjoyed your stay and we hope that your next visit will be another five star experience. kind regards.
Rooms were very clean and beds were comfortable and breakfast was great made the stay enjoyable would definitely recommend this hotel to anyone looking for a great stay to relax and have fun either for business or pleasure
Krogerguy, We are delighted to hear that you had a great stay and that you are strongly recommend us for other travelers. Thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations . We would love to have you back and we do hope to see you again soon.
We stay here twice a year on trips to visit family. Easy access to highway and gas stations, walking distance to restaurants. Nice rooms, good breakfast and the staff has always been friendly and helpful.
Thank you for taking the time to share your comments regarding our staff and breakfast. Please do come see us again.
My daughter was returning to Enterprise from Arkansas after her sisters graduation. It was midnight and she was exhausted. She called us and we were uneasy about her staying at a hotel alone. She stayed on the phone with us as she checked in. The lady was very kind and gave her a room on the 1st floor and advised her to park her car right outside her room. The next morning my daughter overslept and missed breakfast. As she got to the lobby the lady ran and fixed her breakfast! The rooms were nice and clean and affordable. I'd stay at this hotel just for the lost art of customer service! Great job Best Western of Clanton!
Lou M, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. We look forward to serving you again and giving you another five star experience.
The staffing and service at the Searcy, AR location is excellent. We enjoyed our stay there and would recommend it to anyone. We have family there and will be making frequent trips to Searcy, so we plan to stay there many more times in the future. This is much unlike the staffing and service at the Best Western in Jonesboro, AR which is horrible. We staying in Jonesboro 2 nights in September 2017 and 2 nights in December 2017, and the service was bad both times and the staffing did not seem to care.
392garye, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Plus Searcy Inn Hotel. I 'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your five star review means a lot to us, and we thank you for taking the time to share it.
We were greeted by the General Manager - all the staff was very friendly - very very clean motel - Excellent breakfast choices - very good coffee. Amply parking - speedy check in and out. Good location.
669dunnr, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
We have stayed a this hotel about 4 times a year each year over the past seven or eight. It is about a quarter of the way to our final destination and a good place to spend the night. Clean, comfortable, with friendly people. Well lighted parking lot and close by to restaurants. And it is quiet. Will stay here again on our next that way. Easy access from US 67.
Mary R, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
I travel about 140 nights a year. I have two hotel chains that I usually stay at depending on what towns I am in. Best Western has secured a spot as one of them. This hotel is clean, comfortable and offers a very good breakfast.
Dennis S, Thank you for taking the time to tell us how our staff efforts to provide a clean and comfortable experience have been successful. am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory. Great to hear that you enjoyed the breakfast as well; and we are looking forward to your next visit to the area!
When traveling we stay in a variety of different hotel chains. This one is top on our list when visiting our son at college. The hotel smells fresh when you walk in and when going to your room. Our room had queen size beds which were very comfortable.
David B, Thank you so much for your kind words regarding the cleanliness and fresh smell of Best Western Plus Searcy Inn Hotel. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We look forward to welcoming you back during your next stay in the area.
Hotel is a little hard to find as it is hidden behind a restaurant. But the staff was pleasant and the beds were very comfortable. Breakfast was pretty good. Waffles with blueberry compote is what I had. Hotel was clean but not very occupied when I stayed. Hotel is a little pricey compared to the other hotels in town but on par for a Best Western. Would stay again.
FrancescaJD, I'm glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. We hope to impress you again during your next visit and we thank you for sharing your experience.
As soon as I walked in, I was greeted in a very pleasant way and met with a smile. So nice to have that after a hard day at work. The staff visited for 10 minutes about various subjects about area. I enjoyed my stay due to a very clean room.
229jonathanj, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Plus Searcy Inn Hotel. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your five star review means a lot to us, and we thank you for taking the time to share it.
Very gracious and helpful staff. Comfortable beds, clean and inviting. I have stayed here for years on business. It is a very well managed property. I would definitely recommend this hotel if you are in this area.
O2558AFrickw, I'm glad to know you had a blissful time with us! Thank you for taking the time to tell us how our staff efforts to provide you a clean and comfortable experience have been successful. We hope that your next visit will be another five star experience here at Best Western Plus Searcy Inn Hotel.
I took my daughter and her friends here for her 13th birthday celebration so they could swim and stay the night. The room was very clean! I love the soap dispensers in the bathroom shower. My daughter thought it was cool how the remote was sanitized and put in a fresh bag! The staff was all super nice and helpful and the pool was a good size and very clean! I was impressed with my stay here and will definitely go back!
Cheryl N, Thank you for leaving your five star rating of our hotel. It means a lot to us that you've allowed us to be such an important part of your daughters special day and celebrations! We are thrilled to find out that we were able to make this occasion more enjoyable and convenient. We hope to see you again, soon!
Staff was great, food is great,service is second to none. I would highly recommend this hotel to anyone in the area needing a nice place to stay.location is perfect, we will stay here even if we have to commute to work in another town, it's that nice.the atmosphere is like being home with family
Mary C, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Plus Searcy Inn Hotel. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We're glad you had a great time with us and we look forward to serving you again.
I have stayed here before. I am a smoker and they have smoking rooms available. The hotel is always clean and very presentable. The staff is always friendly nice and polite. The bed is very comfortable to me and to my bad back.
jameshD2913OP, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Plus Searcy Inn Hotel. It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five star experience
This hotel is always clean and the staff is very friendly. The breakfast is good and the coffee is good which is a definite PLUS! We've stayed here at least 4 times and have never had a bad experience. I do wish the entire hotel was non smoking even though our non smoking room has NEVER smelled like smoke. Sometimes you can smell it in the hall.
amywN2075JD, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
The staff was very friendly. The breakfast was one of the best we have had at a Best Western. The location was very convenient. If you are going to a Harding University function, book months in advance. This is one of the nicest hotels in Searcy!
conniew411, Thank you for taking the time to write a review of the Best Western Plus Searcy Inn Hotel. I'm very happy that you enjoyed your stay with us, especially our deluxe continental breakfast. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. We enjoy sharing these reviews with our staff and we all look forward to seeing you again.
We had a softball tournament and definitely enjoyed our stay at this hotel. The staff was very friendly and accommodating, and the breakfast was acceptable for this type of hotel with several options. Our bed was extremely comfortable as well.
Thank you for choosing Best Western Plus Searcy Inn Hotel and taking the time to write a great review about your experience with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to having you stay with us again and earn another perfect 5 rating.
There is no better place to stay in or near Searcy. Everything in hotel is fresh and nicely done. Staff is professional, does exactly what you would expect! Great location, right off the interstate. Walking distance to more than one restaurant - 2 next door. Will stay here again anytime I'm in the area.
mikecE5354FZ, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to welcoming you back during your next stay in the area.
The breakfast wasn't what I expected. Gravy was cold, told 2 different employee's in breakfast. Both walked over & stirred gravy & never attempted to warm it up. I let the front desk know as well. The rooms are spacious.
Vicki R, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. I am sorry to hear that you did not thoroughly enjoy the breakfast especially the gravy, and I want to let you know that we take your suggestions to heart. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
This hotel is located right in town just off the highway. The staff were courteous friendly and make check in and out very easy. The breakfast was a great selection with plenty of options and the beds were very comfortable. Indoor pool and fitness center are a huge plus!
April D, Thank you for letting us know how impressed you were with our services and amenities. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
I went here on a business trip. The hotel was beautiful. Everything was clean. The staff was friendly. There are a lot of restaurants nearby and it is near the interstate. Very satisfied with my stay.
brit848, Thank you for taking the time to complete our guest satisfaction survey and for rating our Best Western Plus Searcy Inn hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We're glad you had a great time with us and we look forward to serving you again.
Nice place to stay, just be aware that if you are not a smoker ask for the first 2 floors as there is smoking rooms on the 3rd floor and the elevator is right in the middle of these rooms ,so walking thru a cloud of smoke only works if you are a smoker. Other than that it was a nice quiet place to stay, Plenty of shopping, & restaurants close by also.
Charlotta T, Thank you so much for your kind comments and review regarding your most recent stay at the Best Western Plus Searcy Inn Hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.We especially appreciate the tips for future guests who can benefit from such advice and we look forward to seeing you again!
We stayed at this Best Western for the first time on Aug 31. Very clean and the staff was very accommodating and friendly. Will definitely stay here again on our next trip to Searcy. Spacious and well lit parking lot.
Martha H, Thank you for choosing Best Western Plus Searcy Inn Hotel and taking the time to write a great review about your experience with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a great time with us and we look forward to serving you again.
Stayed in the property the night before the eclipse, was able to use my rewards for a free night, it was very well worth it! The staff were very friendly, the breakfast had a lot of selection. Colton's steakhouse was right around the corner.
Dear Sehrscharf, Thank you for leaving your five star rating of our hotel. We are happy to hear that you enjoyed our hospitality and breakfast! Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
I have stayed at this BW many times and I am always welcomed with a smile from all the staff. This is a place that knows what hospitality is all about. I feel safe and secure and know I will get a clean room and a great breakfast in the morning.
Dear Allen R, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay at the Best Western Plus Searcy Inn Hotel. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. On behalf of our entire staff, we thank you for your business and we hope to see you again.
We have stayed at this hotel many times over the past 3 years (Harding Parents).Vic and is staff always make our stay enjoyable. It is always clean and has a great breakfast. Would highly recommend it.
Dear B7609GDstevek, Thank you for taking the time to let us know how you enjoyed your stay at the Best Western Plus Searcy Inn Hotel. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
For an overnight stay, I chose this hotel over the two chains where I normally stay. I'm so glad that I did because they go out of their way to make the stay comfortable. Also I left a personal item behind and they quickly let me know that I had left it. This hasn't been the case when I stayed at other places in the past.
Dear Duretta B, Thank you so much for your kind comments and review regarding your most recent stay at the Best Western Plus Searcy Inn Hotel. We make sure we preserve a friendly and honest environment for the benefit of our guests. Rest assured lost and found items are given back to the owners. We hope to impress you again during your next visit and we thank you for sharing your experience.
Great place. Clean extremely nice staff. Helpful Convenient location to highway. Clean and comfortable rooms. Rooms are of a generous size. Our room was not cramped. Plenty of electrical outlets for recharging. Plan on a return visit when visiting family
Dear jonathonb810, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are glad your stay was comfortable and we look forward to your next visit!
This hotel is near the campus where both of our children attend college. As a result, we have stayed here often. The staff is always friendly and helpful. We find the rooms to be clean and comfortable and the breakfast is quite good. We emphasize the cleanliness of this establishment!
Dear O2722KMedwardb, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again.1
my stays at his hotel has all ways been pleasant. it is in agood location with plenty restaurants with in walking distance. the staff has all ways made me feel welcome, they are friendly & professional. the rooms are clean & comfortable. I rest well here. I recommend this hotel to serval other drivers which some have agreed with me on the good service here.
James T A, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We're glad you had a good time with us and we look forward to serving you again.
The hotel lobby was clean and welcoming. The staff -- from the receptionist, to the cleaning staff -- were all friendly and helpful. The room was comfortable and clean. There were a lot of options for breakfast. Overall, it was a very nice, comfortable stay.
Tracy, Wonderful to hear from you and we are happy to learn you enjoyed an awesome stay with us here at the Best Western Plus Searcy Inn. We hope to serve you once more when your travels bring you back this way.
Great place to stay. Very clean and comfortable. Very good breakfast. Breakfast attendant went out of her way to make sure there was fresh breakfast. Easy to get to. Would highly recommend this motel to anyone
Bobby, Thank you for letting us know how impressed you were with our services and amenities. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We are so glad that your stay was enjoyable and we look forward to seeing you again.
Very nice hotel! The staff was excellent! The breakfast was pretty good. I will definitely be staying again. The town is nice. We visited the college there. Plenty of restaurants close by and right off the interstate so it was very convenient.
Mikele, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. It is wonderful to hear of the great impression we made with our amenities and services. We are all looking forward to your next visit and hope it will be just as enjoyable.
The rooms are super nice and the bed is very comfy! I love BW Plus suites the rates are great the rooms are fantastic with a laundry on site and a pool as well. The front desk has a small store so everything you need is here. This is a dry county so you better get a cold drink before you get to town!
Dear 522seana, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Everything and everyone were very nice. The breakfast was very good. Beds were awesome. The clerks were very kind letting us know where the eating places were and the best place to do any shopping it was great stay
Linda, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. Thank you for your compliments to our staff hospitality and breakfast services. We are all looking forward to your next visit and hope it will be just as enjoyable.
A very nice hotel and the employees go out of their way to be kind and helpful! The shuttle driver showed me the way to the airport so I could return my car and waited for me to bring me back. The ladies at the front desk and lounge were both so kind and nice!
weedwakr, Thank you for leaving your five star rating of our hotel. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
We had another stay at this hotel and I just want to write this review to commend Vick Patel and his staff for running a very clean and comfortable hotel in Searcy! The pool area is very clean. The lobby is very inviting in décor and also offers cookies and coffee at your leisure. The hallways are also very updated with the carpeting and wall colors. The rooms are also clean and comfy. The beds are very soft. Something new this time was the dispensers on the walls for hand soap and in the shower for body wash, shampoo and conditioner. (see pictures) This is an awesome way to provide plenty of product without the waste of the small bottles. They also serve Seattle's Best coffee in the room coffee makers and it was very tasty. One thing missing was an additional trash can. Ours filled up quickly with 4 people in the room so an additional one would be helpful. Breakfast was again stellar. The lady attending to it was very pleasant and able to keep everything filled without inferring with you getting food. Also, there were several people getting there at the end time – she did not start locking up the food, but rather was still filling the hot items to be sure they all got what they wanted. They had plain and banana nut waffles, Egg, biscuits & gravy, sausage and tater tots. There was also oatmeal with all the fixings to go in it. It was missing nuts, which would be a good addition. There was also bagels and yogurts. I highly recommend the Searcy Best Western when you are in town.
Cebu1, I can't begin to tell you how much we enjoyed reading this review. Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. We only wish to give nothing but the best service to our guests, and to know that we have accomplished such goal gives us great joy. Thank you for your 5 stars rating, recommendation, and we certainly hope that we can be of service to you and your family again on your next trip.
Room was clean...ur vacum cleaner could get under the beds better but overall very clean lots of pillows..quiet room..love the soap & shampoo dispensers..Great breakfast bar..biscuits eggs & sausage was hot everything look good..staff was nice & Friendly
Angl, Thank you for taking the time to let us know how you enjoyed your stay with us! We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home. We are happy to have met your expectations and you enjoyed the breakfast choices and amenities. We look forward to serving you with a future stay soon.
Disappointed in the last few months with the Best Western Searcy. lack of Integrity on the Managers part, Lack of my privacy was comprimised. Discount were not honored or given as promised. Too High for are hotel
Dear Carol Joyce K, I regret to discover that you weren't thoroughly impressed with us during your most recent stay. Please feel free to contact us if this situation has not been resolved to your satisfaction. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
Nice hotel for youth baseball team. Stayed there last year--kids loved the pool. Rooms were nice. Management worked with us when we got to the hotel late on pool hours. Then, this year...Rick, the manager worked with us during a late tournament cancellation. Definitely recommend. Breakfast was great too! Thanks!
Dear TribeCoach, Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.
This hotel is consistently great! The rooms are large. The room is well furnished and the bed comfortable. The room and bathroom are very clean! Excellent breakfast - they offered both bacon and sausage. The desk staff is very friendly. Be aware that the hotel offers both smoking and non-smoking rooms. MN does not offer smoking rooms so we didn't even think about the possibility of getting a smoking room, but that is what we had. They said that the room was aired out and carpets were shampood, but the room still smelled of strong smoke. We would not stay in this hotel again if there were not non-smoking rooms available, but it is a very nice hotel.
MinnesotaRandy, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and sorry to hear of the smell of smoke being an issue in your room. We appreciate your feedback and take every review seriously and work to improve the areas that seem to be lacking. We hope you will change your mind and return to give us another chance to provide you with a better experience. Thank you again and best wishes.
My stay met all expectations. Staff was friendly and accommodating. Room was clean and comfortable without strong Wi-Fi. Breakfast was hot and well presented. Conveniently located and parking was well lit and secure.
rutjunkie73, Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. Thank you for taking the time to share this review and five star experience with our management, staff, and future guests. Wonderful you felt our location was convenient for your plans and that our parking lot was well lit and secure. Thank you again and we look forward to serving you with a future stay.
Great hotel in Searcy for visiting Harding. Excellent staff, Good breakfast, overall just a really good choice! The front desk goes over and beyond to help. Laundry facility in the hotel makes visiting college student even easier.
Lisa L, Thank you for letting us know how impressed you were with our services and amenities. It is always rewarding for us to read such positive reviews regarding staff hospitality. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
I stayed at this hotel a few nights before this one and when needing to return to Searcy, came back to this hotel. My children were with me the first trip. This time I was alone. Both times everything was wonderful from the comfortable room to the delicious hot breakfast!
Angie, It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously and have returned for another fantastic stay. Thank you for sharing this wonderful review and 5 star rating with us and we look forward to serving you again soon.
First time staying here. Room was pretty nice for the money. Breakfast could use some tweaking. Hotel is quite, clean rooms, bed was not the most comfortable to me. Desk clerk was very helpful. I am going to stay a five night stay last week in March.
Michael, We are happy to hear from you and glad you enjoyed your stay. We appreciate your feedback and are sorry to hear the breakfast wasn't to your standards. Thank you for sharing both the ways we impressed you as well as the ways we could improve. We take every review to heart and work hard to improve the areas that seem to be lacking. Wonderful to hear you will be returning for a longer stay at the end of this month, we look forward to your return. Thank you again and see you soon.
BW Plus is supposed to be the mid-grade BW property with fairly good facilities. This one is only a couple of blocks off the highway. The owners are either stingy or only concerned with minimizing their costs. The aerators on the sink faucet and the shower head let so little water through it was close to impossible to take a shower or shave. The room was dark, very dark from too few light fixtures. While the property looked fairly good from the outside, there were general maintenance problems throughout.
CherokeeMan, I'm sorry to hear that your most recent stay with us did not meet your expectations. Thank you for taking the time to share your review and feedback regarding the areas you felt could use improvement. We use our guest reviews address needed matters. Thank you again and best wishes.
After driving all day we were looking forward to a good nights sleep and we were not disappointed. The lady serving the breakfast was very accommodating to us and prepared us scrambled eggs in place of cheese omelettes. Overall we would give it a 9!
rickdoris, We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience after your long drive. Wonderful to her you enjoyed breakfast and our staff accommodated your request. Thank you for taking the time to share and we hope to have you back the next time your travels bring you through the area.
Awesome place to stay. The staff, the room and the breakfast was great. I enjoyed visiting Searcy and seeing the community come together to decorate with Christmas lights. The staff gave me suggestions on where to go and what all that there is to do in Searcy. Together it made a great visit. We will do this again next year when we come back for Thanksgiving.
Dear kevincA7000GP, Thank you for your compliments to our staff, hospitality and breakfast layout. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It is so rewarding to hear about your five star experience at our hotel! We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit.
The hotel is clean and comfortable and is in walking distance to two places to eat. For us, a convenient stop on our way from Houston to St. Louis. This was our second stay and we will be definitely staying again.
Dear campbjr51, Thank you for taking the time to let us know how you enjoyed your stay with us! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
I do not even know where to begin. The staff is amazingly friendly and helpful! Chair in my room was broken upon check in, reported it, had a new one next morning. Hot breakfast was amazing!! Good variety everyday!! Room was over the top clean! And that clean everyday! Zero complaints whatsoever, defiantly recommend staying here. I was here from Monday to Saturday, somI got to see a lot of the staff. Facility is very clean! Look forward to staying here again.
Dear coreyha007, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your five star experience.
I come to Harding every so often. Best Western has never let me down. In door pool, clean and nice smelling rooms, always updating there Hotel. I enjoy coming here. The complimentary breakfast is very nice. The staff is so amazing and nice!! Great for families and friends. Cost is also pretty decent.
Dear Monique G, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
I have stayed at this location for several years. The amenities are wonderful!!! Indoor pool, breakfast and fitness area are always clean. The staff goes above and beyond to make sure my stay comfortable and make me feel right at home. They are always friendly, courteous and very helpful. I will continue to stay here whenever I visit this city.
Dear Tanya A, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your loyalty is truly appreciated and we can't wait to see you again!
Our group of 8 ladies stayed here for 2 nights when we were attending a scrapbooking retreat. This hotel was conveniently located to our venue. I felt very safe and it was close to restaurants. The staff was very professional and welcomed us. This was the second time we had stayed here and we have already booked our rooms for next year. The rooms are clean and comfortable. The breakfast is a typical hotel buffet and was fine for us. The staff allowed us to congregate in the dining area in the evenings after we returned from our retreat. It was nice to have a place where we could all sit and talk. Kaitlyn checked us in and was always ready to help us in any way that we needed. She is definitely an asset to this hotel! Vic helped us with our reservations and everything was perfect. The hotel has done some renovating and is very nice.
Dear GoDog514, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your five star review means a lot to us, and we thank you for taking the time to share it.
Just passing through for the night. The guy who checked us in was very friendly even though it was pushing 1 AM. We were given a late checkout until noon, although someone did start ringing the phone a few times right at 11 AM. Not a big deal. Breakfast was stocked and the dining area was very clean. The food was hot and there were many options both hot and cold. The room size was perfect, beds comfortable, and pillows fluffy! I saw somewhere it was newly renovated and everything was very clean. We will stay here again.
Dear Sara H, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are so grateful for your business and we do hope that you'll continue to choose to stay with us on your future travels here in the area. We are so glad to know that you enjoyed your stay as well as our breakfast and thank you so much for appreciating our efforts of providing you with clean and comfortable stay. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
This hotel has an excellent location for traveling on Interstate 40. While it is a bit off the main route, US 67 is an excellent road, and the property is very well maintained. The staff were very professional, and knew what nearby restaurants were good.
Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful. We are especially happy to share this review with our staff who work hard to ensure that you feel welcomed like family. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you again for your feedback and kind words regarding the service and accommodations that you received during your most recent stay with us! We look forward to the next!
Excellent customer service. Friendly staff. Expedited check in, no wait at check out. Breakfast was better than your standard hotel morning continental breakfast. Room was clean, spacious and beds were comfortable. Stayed for 3 nights, and had no complaints.
Thank you for your feedback! We take great pleasure in reading reviews like yours! We're delighted you had a great stay enjoying your room and our breakfast. It was a pleasure accommodating you and your family. Thank you for choosing Best Western Plus Searcy Inn and we will look forward to the next time you visit the Searcy Area.
My wife and I were traveling and thanks to the folks on Trip Advisor found this gem in contrast to other motels in the area. It is older, but the staff is friendly, the rooms are clean and sufficiently roomy. The breakfast was good and the motel was quiet, which means a lot if you have been on the road all day.
We appreciate the time you took to share your review with us and the fellow travel community. It is our goal to provide our guests the best service there is to offer in the Searcy area. My staff and I are pleased to have served you well and made your experience at Best Western Plus Searcy Inn Hotel - a memorable one. We hope to hear from you during any future travels to the Searcy area. Thank you again for your time.
We had a great stay. The workout room was very limited but the rest of the stay was as good as I would expect for the location and price range. The room was nice, clean and quite. The location is close to everything in the small town and near Harding.
Greetings Dear Guest, Your comfort, convenience, and cleanliness are our top priorities, and we thank you for letting us know how we have been successful in our efforts to impress you. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
I had the opportunity to stay here for 2 nights. The hotel was clean and well maintained. The entire staff was beyond helpful and accommodating!! I was very pleased and the next time I am in Searcy, AR I will be staying here again!!
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
They were so busy and yet they went out of their way to get our room ready. The rooms are always clean and comfortable. Their breakfast is great and it is a quiet place to stay. I would highly recommend this hotel.
Thank you for being our guest and allowing us to be of service. I am left with very few words to express my gratitude after reading your detailed review of our facility and services. I cannot emphasis enough to say that when we hear from our guests is really the time we find out the fact on how we are doing. Thank you very much for taking the time to write about your visit with us. I am glad that our facility and services both have appealed to you. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
This is a nice dependable hotel. The bed was comfortable and the room was clean. The front desk staff were friendly. The pool water was on the cool side. The breakfast could be improved upon. Good restaurants close by.
Thank you so much for your review. We are so happy to hear this about our staff and services. I apologize for the little inconvenience you had during your stay. We will be glad to help you in any way, anytime that you stay with us.
Overall this was a great space to stay, the accommodated our special parking needs (hauling a trailer), the place was very clean and comfortable. The complimentary breakfast was a nice touch, Ive had better, but it was good. Staff was also super nice.
Dear guest, we are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards, Vick Patel
Everything looked newly remodeled and the staff was very friendly and supportive. I can only report to downers. One they should have fixed by now and that was the sink would not shutoff properly. It was a single lever and it was not aligned correctly. The other item would only both room 109 and 111. The transformer is just outside the windows and when everything gets quiet you still hear the hum of the transformer. I did not notice it except on the bed and desk near the window.
We thank you for the opportunity of having your business. Thank you for reaching out and writing your review. We are sorry you had trouble for sink faucet. We already review the conditions of your room with our maintenance staff to ensure all guest rooms are up to standards. We hope to have the opportunity to serve you again and hear from you about your next stay here at our hotel.
The room,bedding and bathrooms are all super clean and accommodating. The staff was extra approachable, courteous, helpful, friendly and efficient. Will definitely stay there with any of my return visits to Searcy.
We thank you for taking the time to leave us your rating on your stay at our hotel. We hope that the services and accommodation we have provided you will bring you back to our hotel every time you are in town. We look forward to your next visit.
Check in was easy. Staff was friendly and nice. The only problem we experiences was the room. When we went in, the room smelled like "pet". We asked for a different room and quickly moved us. In general the hotel is fine, just be prepared for rooms that allow pets and smoking.
We thank you for the opportunity of having your business. I sincerely apologize that you faced inconvenience to moved the room because of smell. We hope to have the opportunity to serve you again and hear from you about your next stay here at our hotel.
Older but they have tried to update rooms. Room was basically clean but I'm rather picky. A/C had been turned off for some time and room was muggy when we got there. Breakfast was pre-made omlettes and biscuits and gravy. There was only a few inches of gravy in the warmer and it wasn't really even warm. I understand not wasting food when the hotel isn't very full, but it would have been nice if it was hot. They had waffles, yogurt, and oatmeal as choices too.
We thank you for taking the time to leave us your rating on your stay at our hotel. We hope that the services and accommodation we have provided you will bring you back to our hotel every time you are in town. We look forward to your next visit.
The Best Western Plus Searcy Inn was clean and conveniently located near Harding University and many places to eat. The hotel's free breakfast each morning was good with lots of variety. What set this hotel apart was the high level of customer service. Vick, the General Manager, and his night manager, Kari, and all of their staff, were friendly, accommodating, and met our every need and fulfilled each request. I would highly recommend this hotel and plan to stay there again on our next trip to Searcy.
Dear guest, We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Our room was on the third floor. There are smoking rooms on that level and you must walk by the smoking rooms to get to the nonsmoking rooms. The area of the hall where the smoking rooms are located reeks of smoke.
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Best Western Plus Searcy Inn. We apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations
Very nice facility nice pool great breakfast very nice bed. I like that the day clerk call me around 2:00 arrival day to check on my arrival time and to assured me the my room was ready when I would get there. Everything was perfect Did I say that the bed was great I loved having all them pillows.
Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
Stopped for an overnight stay after driving all day and was greeted by friendly staff and a very clean and comfortable room. They offer a wonderful breakfast with many items to choose from. Would definitely recommend this hotel!
We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards.
Swift check in. Friendly staff. Made sure I had everything that I needed for my stay. Both the room and bathroom were clean upon my arrival. Very comfortable bed. Room was very spacious. Very good experience. I will be back the next time I need a hotel in Searcy.
Thank you Rachel for your business. I am very pleased to hear that we have met your service and accommodation preference and our location was ideal to your travel purpose. We would love to serve you again. Thank you for your business.
I generally don't stay at Best Western because you never know what you are going to get. In the past I wasn't pleased with the quality and the staff. This one surprised me. It was very clean and comfortable. Updated furnishings. The staff was friendly and helpful. I only had 2 issues. The room was stuffy and needed an open window for some fresh air. I'm finding that's an issue with other motel/hotel chains, too. The internet did not connect easily with the password. Otherwise, I enjoyed my stay and will probably go there again.
Dear Guest, I want to start off by saying thank you for taking time to write this review. It is very important to hear back from the guest anytime they have something to say. Sorry about the little inconvenience you had during your stay. We would love to welcome you next time when your travels bring back to Searcy. Again, thank you for your time and have a great day. Warmest Regards, Vick Patel
This hotel is always clean, friendly staffed, good breakfast close to many restaurants The rooms offer a great desk, great air conditioning, always is very very quiet. The pool is located indoors and is always clean and the pool area is always best and clean
Dear guest, Thank you for sharing your kind review following your visit and for being a valuable guest. I am delighted to read that you enjoyed your stay with us and that you loved the friendly staff. We take genuine interest in our guests to ensure that they feel comfortable at the hotel. We do like to make sure our guests feel at home after a long day and so it is brilliant to know our efforts were noticed. I am equally pleased that you found our pool to be the best and clean. I will be sure to share all of your kind comments and praise with the staff who will be most grateful. I hope that we have the pleasure of welcoming you back in the near future. Warmest Regards, Vick Patel
Everything about this hotel was great. Comfortable beds, nice room furnishings, great indoor pool and fitness room. On site laundry. Variety of choices for breakfast. Plenty of restaurants close by. Staff is wonderful
Dear Guest, It is so rewarding to hear that we were able to give you a five star experience and we hope to be of your service again, would love to meet you upon your next visit with us. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn. Kindest Regards, Vick Patel
The Breakfast was good and everyday had something different. It was quiet, I thought at first I had the floor to my self. Just what I needed it was close to shopping and to the college where my conference was
Dear Guest, Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest Regards, Vick Patel
Vick is a great manager and saw to our concerns as soon as possible. The second floor is clean, fresh and the rooms are decorated up to date. They are a nice size for relaxation. Our stay was good, thank you, Vick.
Greetings Dear Guest, Thank you for the great scores and 5 star complements! We will do everything we can to assure that you receive the same great service every time you stay with us. Thank you for your kind words on our amenities. Hope to see you soon!! With Best Regards, Vick Patel
I highly recommend staying at the Best western plus in Searcy Arkansas its clean and quiet. The staff is great and there are restaurants within walking distance. I'll not stay anywhere else thanks for your time Jim.
We experienced no problems during our stay. Only complaint was that we found some candy from a previous guest under the edge of the bed which we figured the vacuum cleaner had pushed underneath there.
The hotel was clean. Breakfast was good and the rate was reasonable.The management at the hotel was friendly and the hotel is located near Harding University and many restaurants. I wold recommend this hotel
Dear guest, We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards.
From check-in to check-out, this is by far the best motel I have stayed in! Vick, the manager, made an extra effort to make sure everything was perfect. He even took time to completely explain the rewards program and signed me up for the summer promotion (which I had asked about at another Best Western during my 32 day trip.) I would definitely stay here again if I am in the area.
Dear Guest, We thank you for the opportunity of having your business. Your positive feedback truly bring accomplishment to our team. We hope to have the opportunity to serve you again and hear from you about your next stay here at our hotel.
We stayed here about a year ago and were pleasantly surprised but even more pleased on this visit. The rooms are very clean and beds are comfortable. We had a first floor room which was really nice to not have to mess with elevators or stairs. The hotel was very quiet and the parking lot well lit and it felt very safe. There were very good options at breakfast - about 4-5 hot items as well as a waffle maker, cereals, fruit and breads. They also had a section that had chocolate chips, raisins, nuts and it said you could customize your cereal or oatmeal and the choc chip could be used on your waffles also. Nice suggestions! Vick Patel was at the front desk when we checked in. We asked to check in early and he provided a room without any question. He was at the front desk during our entire stay and working very hard and always greeted with a smile, as well as covering breakfast in the morning. The only complaint is the breakfast room is a little small and not well set up to get your food and maneuver around the tables and people sitting there. This is our new favorite place to stay in Searcy and we have quite a few more stays coming up!
We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards.
It appears that the facility received a face lift since our last visit and is much improved Staff at the check-in desk were friendly and accommodating. The rooms were very comfortable and very clean. Beds were also comfortable. Breakfast was above average for a motel. Next trip we will stay at the Best Western Plus Searcy Inn.
We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards.
Very well maintained motel, good helpful manager and staff. Good and well presented and plentiful breakfast items. We felt safe and secure while lodged here, and felt that our vehicle was safe while we were here.
We thank you for taking the time to leave us your rating on your stay at our hotel. We hope that the services and accommodation we have provided you will bring you back to our hotel every time you are in town. We look forward to your next visit.
Excellent, professional, and courteous staff who exceed all expectations and are glad you chose their establishment. The rooms are clean. The breakfast is great. The motel is priced right for any size family. The motel is family friendly.
We were in town for a sporting event and we only stay at Marriott or Hilton properties however there are none in Searcy, so we decided to stay at Best Western. We were pleasantly surprised at the accommodations. The rooms are representative of what you see on the Website, remolded and clean. Staff was very friendly and helpful. The breakfast is the typical as you would expect, the breakfast area is a little small if you had a large group with you. They had a nice indoor pool and a nice outside area. They always had Otis Spunkmeyer cookies available at the front desk.
Great place to stay. Convenient. Have stayed there the last 3 years. Have recommended it as well. Would like to see a few rugs put on the floor outside pool area. But other than that great place to stay. Very clean. Very polite staff.
Dear Guest, We thank you for the opportunity of having your business. Your positive feedback truly bring accomplishment to our team. We hope to have the opportunity to serve you again and hear from you about your next stay here at our hotel.
Excellent room, staff. Best of all was the price! Nice room; quiet; comfortable bed/pillows; nice amenities. The complimentary breakfast was good. Not seen omelettes before on a complimentary breakfast. They weren't 5 star but they were good. All in all was very impressed and very satisfied staying here.
Dear guest, We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards.
Had another good experience recently at our 3 night stay at Best Western. The rooms were clean as usual, the indoor pool was nice and warm, the breakfast nice and hot and I enjoyed using the exercise room. The beds were comfy as always with the nice cold air in the room. The only downside this time was on our second night there was a little league baseball team that were loud late at night and misbehaved at the pool. Children should have fun but should be trained to consider others as well.
Dear guest, We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards.
I travel to Texas at least once a year and will drive longer to arrive at this Best Western . I avoid the interstate and found a U.S ,HWY 67 that will take me to Little Rock ARK. This hotel is a hidden jewel. The hotel is clean the staff is wonderful,
Dear guest, We are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Your feedback and notes will inspire us to aim for excellence. Warm regards.
We have never been disappointed at a Best Western as far as comfort and sleeping arrangements are concerned. The lobby area is not very large but everything else about the hotel was very nice and we would return if we are ever in the area again.
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus Searcy Inn we thank you for your business and we hope to see you again when your travels bring you back to the area!
From the gracious welcome from the lobby staff to the clean, roomy and comfortable room with wifi to the terrific breakfast all included in the reasonable price we thoroughly enjoyed our stay. We highly recommend!
Dear Guest, Thank you for taking the time to share your feedback. It is wonderful to hear of the great impression we made with our amenities and services. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you again for your feedback and kind words. We look forward to your next visit!
This hotel is an former Holiday Inn Express. The hotel is sparkling clean. From the foyer, to the breakfast room, pool area and room itself. The room furnishings are very modern. Didn't really care for the bed. There was a memory foam pad on top of the mattress. It was a bit too soft for our desires, but was still comfortable. We were not sure if the foam was an afterthought and the mattress itself was shot? The couch was excellent. The breakfast was ok. Lots of carb options such as fresh waffles, biscuits and gravy, cold french toast that you could warm up in the microwave, bagels, mini muffins (stale) Danish, sausage,(alternated between links, patties and bacon) hot egg option, instant oatmeal packets and a few cereal options. The desk staff was ok, not overly friendly. We were always greeted in the mornings when we left but not when we returned in the evening. The first couple of night we stayed it appeared that the desk clerk had family hanging with them on the entry couch. Overall, we prefer LaQuinta but would definetly stay here again. Loved the cleanliness!
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
The staff was very friendly and helpful. The rooms were updated and very clean. free WI-FI, Breakfast was great. Great location, multiple restaurants in the area. I will stay there again when I am in this area.
Greetings Dear Guest, Thank you for the great scores and complements! We will do everything we can to assure that you receive the same great service every time you stay with us. I will pass along your great review with the rest of the staff. Hope to see you soon!!
We had a great stay at this location in Searcy, AR. I am a youth minister and I brought teenagers with me. We used the pool, the workout facility and ate at the provided breakfast. It was delicious. We had a great stay!
Dear Guest, Thank you for your excellent review, we really appreciate our guest and love to hear from our guest that their experience is outstanding. Making Memories that you are proud to share is our greatest reward. Thank you again for the rave review-I will share this with our staff!!
Going to the Best Western Searcy is like your home away from home. Whenever you are coming or leaving your are welcomed and every member of the staff is always courteous and polite. When choosing a hotel you often have to guess if the rooms will be clean and if the hotel has up to date amenities, but not with this hotel. I have stayed here several times and have always had an excellent experience. The breakfast is fresh and kept stocked the internet works great and the TV works better than any hotel I have stayed in. It is always refreshing to be able to come back to the hotel after the end of a long day and actually be able to find a channel you want to watch and for it to have an excellent picture, which is what I experienced here. I generally don't watch much TV when staying at hotels because first of all that is not why I am traveling and then the reception is poor and choice of channels is limited. I actually had to write down my favorite channel numbers as there were so many I would forget which one it was or I had surfed so far away from it I would have to key it in manually. The atmosphere is welcoming and I always feel safe when staying at this hotel as they have kept it having that new look like it was just opened.
Manage and staff where friendly and helpful. Clean hotel and room.. Offered free breakfast. Used gym while there. Hotel had a inside swimming pool which was heated. Good location near all the stores in Searcy. Area was quite with no commercial noise.
We worked closely with this hotel for a group reservation. We had 11 rooms in our group. The group reservation coordinator, Anna was very helpful getting things started. The manager, Vick was very helpful from the first day we reserved, through out checkout. There were no problems, and the hotel even allowed us to use their meeting room for our board meetings.
Dear Mr. Smith, Thank you for being our guest and allowing us to be of service. I am left with very few words to express my gratitude after reading your detailed review of our facility and services. I cannot emphasis enough to say that when we hear from our guests is really the time we find out the fact on how we are doing. Thank you very much for taking the time to write about your visit with us. I am glad that our facility and services both have appealed to you. It is so rewarding to hear that we were able to give you a five star experience and we hope to be of service again, would love to meet you upon your next visit with us. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
Great hotel and staff are very nice took care of me like I was family always making sure I had everything I needed I have recommended this hotel to all the people I know that's going through that area.
Hello Mr. Kirk On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
Nice motel - friendly staff. Rooms were clean and breakfast items were good and presentation was nice. Location was ideal - close to Harding University and a large selection of restaurants were nearby.
Dear guest, we are so pleased to hear that you enjoyed your stay. Thank you for taking notes of our effort to offer our guests comfort and convenience. Glad to hear that our breakfast selection was to your liking. Your feedback and notes will inspire us to aim for excellence. Warm regards.
Always treated nice whenever I'm Searcy at the Best Western, really love this place. Will never stay anywhere else when I'm in town, my #1 Hotel. Thanks to all the staff for everything they do. Makes my trip much more pleasant when I get could treatment. Always make me feel right @ home.
Hello, Ms Tracy. Thank you for your business. I am very pleased to hear that we have met your service and accommodation preference and our location was ideal to your travel purpose. We would love to serve you again. Thank you for your business.
This is the third time I have stayed at this hotel. Every time the staff has been very professional and helpful at check in. The rooms are very clean and comfortable. The fitness center has equipment that is in excellent condition and available at all hours.
Greetings Dear Mr. Troy, Thank you for being our guest and allowing us to be of service. I am left with very few words to express my gratitude after reading your detailed review of our facility and services. I cannot emphasis enough to say that when we hear from our guests is really the time we find out the fact on how we are doing. Thank you very much for taking the time to write about your visit with us. I am glad that our facility and services both have appealed to you. It is so rewarding to hear that we were able to give you a five star experience and we hope to be of service again, would love to meet you upon your next visit with us. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
Staff was very professional and friendly. Hotel was clean and well kept and organized. Breakfast was good for a complimentary breakfast. Staying in the same place for two weeks can sometimes be very difficult and the staff here made it a little easier. Room was cleaned properly every day when I returned. Everything in Searcy is really close to this hotel. Nothing over a mile or two away. Tried almost every restaurant there and didn't have any really bad experiences.
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
I called on short notice and i am a double diamond member do they were very accomadating . The owners have put lots of effort and thiught into the overall building and rooms . The price was more than fair for the services that were provided and the comfort and cleanliness of the hotel . I lokk forward to staying there again .
Your comfort, convenience, and cleanliness are our top priorities, and we thank you for letting us know how we have been successful in our efforts to impress you. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. It is so rewarding to hear that we were able to give you a five star experience and we hope to be of service again, would love to meet you upon your next visit with us. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
Room was comfortable and nice and the breakfast was excellent. We had a late arrival but the check-in staff were wonderful and very helpful. Our room was ready and the thermostat was set at a reasonable arrival temperature.
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
I used trip advisor to locate a motel on my resent travels to Arkansas and found that the Best Western Plus has a great price, clean comfortable rooms, and friendly staff. Location was a plus. Close to restaurants and shopping. I highly recommend this motel if you are traveling through Searcy, AR.
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank
Great staff very clean room big nice room king smoking on the third floor only complaint was tv turns off automatically ever so often good breakfast will stay here again next time in town great location plenty of shopping and places to eat and a great little town freindly people
I want to start off by saying thank you for taking time to write this review. It is very important to hear back from the guest anytime they have something to say. I sincerely apologize for that TV turns off automatically We are going to take this review and use it to better ourselves as a hotel. Again, thank you for your time and have a great day.
We stay at this location every year for the Harding University graduations. They are always helpful, friendly and the rooms are always very clean and presented like a 5 star hotel. The breakfast is not 5 star, but it is average for a free hotel breakfast and it beats having to go out. It is hot and presented well and has eggs, bacon, sausage, muffins, pastries, yogurt, cereal, juice and coffee. They desk clerk is always happy to provide extra coffee for the in room maker and we also got hot chocolate for the kids. We have an electric vehicle and they always let us plug in for the night which is very appreciated as some hotels look at us like we are aliens when we ask to do this
Greetings Dear Guest, Thank you for being our guest and allowing us to be of service. I am left with very few words to express my gratitude after reading your detailed review of our facility and services. I cannot emphasis enough to say that when we hear from our guests is really the time we find out the fact on how we are doing. Thank you very much for taking the time to write about your visit with us. I am glad that our facility and services both have appealed to you. It is so rewarding to hear that we were able to give you a five star experience and we hope to be of service again, would love to meet you upon your next visit with us. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
Our room was clean and comfortable. The beds were surprisingly soft. Breakfast was pretty good. The selection varied each day, and there was plenty to choose from. The pool was clean, and the kids were thankful that it was heated. Everyone was friendly and helpful. Overall, it was a very comfortable, enjoyable stay, and we will plan to stay there again next time we are in Searcy.
Greetings Dear Guest, Your comfort, convenience, and cleanliness are our top priorities, and we thank you for letting us know how we have been successful in our efforts to impress you. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. It is so rewarding to hear that we were able to give you a five star experience and we hope to be of service again, would love to meet you upon your next visit with us. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
Overall very nice establishment. Friendly hotel staff. Hotel was very clean and in the perfect location with eateries in front of its' parking lot. My only con (personal) would be that the TV was set to turn off every 30 minutes and within the menu it couldn't be changed by the guest.
Thank you so much for your review. We are so happy to hear this about our staff and services. I apologize for the little inconvenience you had during your stay. We will be glad to help you in any way, anytime that you stay with us.
Great room, price, location, tv, breakfast and Internet. Friendly desk clerks. Safe and secure. Indoor pool is very nice. Business center has everything. Direct tv had a lot of channels and movies to choose from.
Dear Guest, Thank you so much for such a great review. We are so overwhelmed to hear that you enjoyed your stay during your recent visit to Searcy Area. Hope to see you soon.
We stayed at this hotel for 4 consecutive nights. Literally, everything was perfect! The staff from the front desk, to breakfast, to the cleaning of rooms was extremely courteous and very easy to talk to and work with. The hot breakfast was excellent with PLENTY of FRESH FRUIT everyday! The indoor pool and area was extremely comfortable with the water at a perfect temperature. Most indoor pools are too cool to enjoy...but not this pool. Would definitely recommend this hotel to anyone and I will be staying here again in the future. Matter-of-fact, this is my second time staying here for extended times and both trips have been excellent!!!
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
This is a nice hotel to stay at. Nice friendly staff. Wish it had a hot tub. Breakfast nice but would like some bacon. Clean and modern. Many eating places nearby hotel. Rooms are small however nice and antiquit..
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
Safe place to stay and very accommodating. The only negative is the breakfast due to the watered down O.J. and very stale potatoes (tots) plus, fruit did not look fresh (only apples/oranges and no bananas or raisins). Eggs looked microwaved and had very hard edges as far as taste...not very and we decided to eat out more than once. Opted for oatmeal mostly. Also, there was a maintenance issue in room that was minor regarding tissue dispenser that was not secured in the wall and very loose. Would still stay there again as the room was spacious and liked the in room fridge. Also, had trick or treaters that were loud outside and running around our vehicle for over 1/2 hour; was thinking about calling desk.
I want to start off by saying thank you for taking time to write this review. It is very important to hear back from the guest anytime they have something to say. I sincerely apologize that we did not live up to your expectations on this stay. We are going to take this review and use it to better ourselves as a hotel. Again, thank you for your time and have a great day.
Quality all around! Location, services, amenities. Each time I stay I reserve a room for my next trip. I am even able to reserve the same room each time so I know what to except. They know all the Harding events so there is no need to know exact dates, just the event. Harding parents must consider this hotel. Worth the cost!
Greetings Dear Guest, Your comfort, convenience, and cleanliness are our top priorities, and we thank you for letting us know how we have been successful in our efforts to impress you. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. See you soon !!
this is by far the best hotel I have ever stayed at, the hotel was very clean and it smelled like heaven. the staff was very professional and the nicest people I have met in a long time. thank you very much.
Dear Guest, Thank you for your commendable review of the Best Western Plus Searcy Inn! We love hearing we're by far the best hotels in which you've stayed. You are welcome to stay with us anytime. You're a 5 Star guest! Thanks again for taking the time to write such an amazing review! Happy Travels to you!
Always like this hotel whenever I'm in Searcy, Kari & Vick always make you feel right at home. Great hospitality & good customer service & whatever you need they don't mind assisting you with your needs
Dear Guest, Thank you for your 5 Star review of Best Western Plus Searcy Inn! It's great to know Vick and Kari always takes care of you when you arrive. Thanks for mentioning them in your review…they loved reading it! We would love to have you back again very soon! Happy Travels!
The hotel is very clean and well organized. We were in town for a wedding and the staff went out of their way to help in every way to accommodate all of our large group. Very positive experience and a great value.
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
Very nice hotel with helpful, friendly staff. Quiet, comfortable room. Nice exercise room. Very nice breakfast. Will stay there again if traveling near there. We found the stay worth going a little out of our way.
Thank you very much for your wonderful review of our hotel. We love to know when our guests have enjoyed their stay in every way. It brings us joy to know that everything from breakfast to you being comfortable was up to our standards for your stay. Thank you for your time in giving us a great review and we hope to see you soon in the future! Have a great day!!!
Made reservation for four rooms. we were on a motorcycle vacation, so when we get to the hotel we hot and tired. checked in and it was quick and easy. our rooms were cool and comfortable. breakfast was good hot. hotel was clean inside and out. while putting cover on my bike, the police pulled up and said they would be around all night. This is a good place to stay, and be safe.. The staff was great.
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
the hotel is one of the best hotels I have stayed at. the staff is great and so s the location. the rooms are clean and the beds are comfortable It would be my first choice for a hotel. this hotel is amazing.
Thank you for taking the time to give us very important feedback and we are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Plus we thank you for your business and we hope to see you again when your travels bring you back to the area!
My husband and I just returned from Searcy, Arkansas where We stayed at the Best Western Plus. Best Western Hotels offer solid, consistent lodging choices, yummy hot breakfast and free in room WiFi. Vick who checked us in was great. He helped with restaurant choices, filling needed items and remembered our names.
Greetings Dear Guest, Your comfort, convenience, and cleanliness are our top priorities, and we thank you for letting us know how we have been successful in our efforts to impress you. Thank you so much for your compliments to our breakfast and Internet. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. Thank you once again on behalf of all the staff members at Best Western Plus Searcy Inn.
I travel for business and usually have 300+ nights in a hotel a year and this is one of my favorites in AR. They have excellent breakfast, clean comfy beds, and good showers. It's everything you could want in a hotel!
Dear guests, Thank you for sharing your lovely review following your visit. I am thrilled to read that you had a wonderful experience with us and I hope that we have the pleasure of welcoming you back soon.
Maybe the best place I have stayed at in Searcy, two sons attending Harding, and it has always been a great place to stay. The rooms are always clean, and the breakfast is always hot and fresh. The staff is very friendly.
Dear guests, Thank you for sharing your kind review following your visit. I am delighted to read that you enjoyed your stay with us and that you loved the friendly staff. They take genuine interest in our guests to ensure that they feel comfortable at the hotel. They like to make sure guests feel at home after a long day and so it is brilliant to know their efforts were noticed. I am equally pleased that you found breakfast to be hot and fresh. I will be sure to share all of your kind comments and praise with the staff who will be most grateful. I hope that we have the pleasure of welcoming you back in the near future.
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