Best Western Plus Lytle Inn & Suites

Positives: Very clean! I thought the hotel was new but it's 10 or more years old. The staff were helpful and pleasant. They all were cordial and spoke if spoken to (which I try to do to be friendly and respectful). Negatives: The pool and even hot tub water was COLD! That and the traffic noise from the highway were the only negatives.

The hotel lobby was decorated very nicely for the holidays. The property is clean and the rooms in very good working order. The bed was comfortable and I liked the soap & shampoo amenities. It was a great value for the money. The Best Western is also located close to several restaurants and a large HEB.

We drove to Texas from Florida to move into our new home and needed a place to stay the night before closing. We searched "pet friendly" hotels on hotels.com because our family pet, "Tuesday" the dog, was with us. Best Western was the closest hotel and very specifically highlighted the fact that it was pet friendly. When we arrived and went to check-in, they informed us that the hotel was in fact NOT pet friendly. No big deal, BUT, the hotel refused to refund us our money, roughly $130. We called hotels.com AND the hotel several times, both playing the "blame game" on each other, ultimately landing on the fact that the decision was up to the hotel and they firmly refused, even though we were never able to check-in and had only booked the hotel 10-15 mins prior to arriving (meaning that we did not prevent them from selling the room to anyone else and then cancel last min). I screenshotted the hotel description reflecting that it was pet friendly (on hotels.com) and disputed the charge with my bank. Absolutely TERRIBLE customer service here. Pretty disappointing being that they were one of the newer hotels in Lytle. I would suggest renting an airbnb instead.

Check-in was a nice experience, especially with online pre-registration! First thing I noticed was how clean everything was in the lobby and how clean-smelling. That continued into the room as well. Every member of staff and housekeeping was very friendly and helpful. Breakfast was as good as any hotel we have stayed in, and the host kept the food replenished as needed.

Family of four stayed four nights while visiting family in a 2 room suite. It was great! Plenty of room for us and the kids with a shared bathroom. King bed in each bedroom, plus a living area with pull out couch and a small kitchen. Kitchen had a sink, microwave, stovetop, and mini fridge. Room and building were clean, beds were comfy. Staff was friendly. Kids enjoyed the pool, but it is indoors. Free breakfast everyday was great with a little variety each day. Lots of food options nearby and an H‑E‑B, too. Great value at around $800 for four nights and a huge suite! Would stay again and def recommend.

The nicest hotel we have stayed at, breakfast was excellent, spacious rooms, friendly and helpful staff. Always clean and tidy. Staff accommodated our family to breakfast area in the evening to have pizza with our family.

the stay here at the lytle best western was like staying at a 5 star resort as soon as you walk in it was amazing and the staff was A++ fast check in and the service was great i was treated as if i were the most important person there.

We have special needs when we travel, and Robert helped us before arrival to make sure we had everything we needed in the room. This level of personal attention is rare these days, so we give kudos to Robert, with thanks, for his excellent help. The breakfast area is well-maintained and well-stocked by a lovely lady who does her work with a smile.

Extremely nice hotel. Staff was extremely friendly. Would recommend for anyone to stay here. The only problem I had was that my key would unprogrammed every day, but the staff took care of it easily and quick.

Great service, attentive staff, great location for my travel plans, good breakfast, nice and clean room. Wonderful holiday decorations. This was a perfect weekend retreat! I look forward to next year's stay!

My husband and I stay at this location in Lytle, TX when visiting family in SanAntonio. We have always been very happy with our stay. This location is always clean and the staff are always very helpful.

Rooms price too high for all the negatives surrounding location and the room conditions. Tons of construction around hotel location making it a hard and dangerous drive. The rooms were dirty and not well kept. The carpets were stained. The towels felt like they were made of bulap. Due to the construction, a water main was busted and the hotel had very low water pressure or NO water pressure. Couldn't shower or flush toilet. I would recomment NOT staying a hotel until all construction around hotel is completed. Also, hotel should update the rooms ASAP. I will NOT be returning.

We spent 2 nights in the Texas Suite. The size of the room was perfect for our group of four. We had a large living room for gathering to visit with additional family. The kitchen came in handy for preparing drinks and storing snack and drinks.

Best breakfast and room service ever. Nice, clean rooms and common areas. I loved their coffee and cleanliness around building and parking areas. I felt really safe and secure at this Location. I consider it a real peaceful stay snd accommodations.

//It was a very quiet, clean, friendly place to stay if you only have one day. The staff is friendly and the breakfast has enough for everyone's taste. The coffee is very good It is very near to San Antonio so you can go there also.

From the moment you enter the parking lot and lobby, it's obvious how clean and well-maintained it is. Manger Hasu and staff are friendly and go above and beyond to make sure it's a great experience. I stay in some of the larger chains, but this property is better than most any. Tony the breakfast attendant keeps that area spotless, tables clean, and food items always full. He always says "good morning" and asks if anything else is needed. (That service is rarely seen in other hotels.) Definitely one of the better Best Westerns in the country. I have business in a small town an hour away, but choose to stay here instead. I WILL be back. A+++

I enjoyed my 5 day stay at the best western inn and suites in Lytle, Texas. The service is top quality, very friendly atmosphere. The food is good in the morning saves money to eat in. The room was super clean and they ask if you want them to CV clean your room every day or you can choose, just put the sign on door. I will recommend this hotel to anyone staying in the Lytle area and needs a place to feel at home.

The beds were comfortable, which is primary in a hotel. The breakfast was nice and the attendant was available for assistance. The staff helped when needed. The hotel was centrally located for the area.

Customer service and rooms were excellent. We booked 21 rooms for our Track Team and Booking was done quickly with no hassle. A few rooms were not ready when we arrived but it was ok since we had to to take our athletes to dinner.

Breakfast was amazing daily. The pool is indoor and nice, towels were hard to scrounge up so bring your own for the pool. The rooms were nice, clean, and good sized. Did not get cleaned everyday though and didn't get coffee restocked. Overall it was a great space and we would stay there again

If you're looking to stay in lytle you know there is nothing here so if you need a comfortable place to lay your head for the night this is the place. The rooms are clean and breakfast is provided, and the food was actually good.

Not so good experience with this Best Western in Lytle. It started with check in. The girl behind the counter M. Charged us 4 times on several debit cards for a one night stay January 1st. According to her they were not working. As off today 17 days later 3 times swiping the card 480 usd is on hold. I got an email from a manager and he said it was not true. I send him copy's of my bank statements and now there is SILENCE.... NEVER EVER AGAIN! My card worked fine at other hotels like Holiday Inn Express and Quality inn. Please avoid them!

the review title says it all. I enjoy coming to this location. the staff is always super courteous. the location is great. the place is always very clean and you can tell the staff takes pride in their hotel.

I stayed at this hotel when the one I wanted had no room due to a wedding function. It was the best thing that could of happened. Great staff , great customer service, great breakfast, great facilities. I would recommend it to anyone and everyone.

I would recommend this hotel, we always stay here when we travel to Mexico. Never had any complaints, clean rooms, comfortable beds, good breakfast, and safe location. The staff is very nice and helpful, price is reasonable.

Only 2 towels in the room and they won't give you more unless you give them the dirty ones. The worst part is the shower glass is very poorly designed and you need the dirty towels to soak up all of the water that gets on the floor. There was no ironing board in the room. Bring your own hair dryer, too.

Comfortable beds. Couldn't reach breakfast because it ends at 9, but other than that everything was great! Room was clean and cozy. Check in and out was fast. I would definitely stay in again. Recommended.

We notified the lady at the front desk that there were bed bugs and she just said sorry about that, we were ignored and nothing was done, worse experience ever, and we had stayed on this hotels before but this one is horrible

We were traveling through and stopped to see River Walk on a Friday night, Everything was full in town and so we checked just outside of town and were very pleased with the Best Western in Lytle. Less than 30 minutes to Lackland AFB and downtown and very very nice facility.

During our 5 night stay the fellow who operated the breakfast service was fantastic. He made sure everyone was served promptly with a good variety that changed each day. The room was clean and housekeeping friendly.

Everything was okay but the staff was really rude and made me feel uncomfortable. It was 5 rooms we got in total and everyone of my family member felt uncomfortable with the staff. Very rude service. I

I have to travel out of town a few times a month for business and while staying in Lytle Texas, I chose the best Western. Upon my arrival I was quickly checked in and given my room key with instructions for breakfast in the morning and dining facilities as well as pool and gym. The room was clean with a little traffic noise as it so so close to the highway, but nothing the TV didn't cover. Internet service was good. And upon check Out, again very fast efficient and a wonderful hot breakfast with Employee with positive attitude, energetic interactions and very helpful assistance. I will definitely stay again.

I am from out of town and was in Lytle to visit family. I stayed with my parents for one night and the staff at front desk were so nice and helpful when I let them know I was staying in my parents room. The room was very comfortable and clean. Will definitely be staying again if I stay overnight in Lytle!

Traveling in semi truck with my husband, we needed a motel for the night. Very pleasant front desk staff. Clean motel and room. Breakfast was excellent even with COVID restrictions. The staff served the breakfast, which had many hot and cold options. I would say the only downside is all restaurants for evening meal are across the interstate.

Our stay at best western had the best hospitality. The rooms were comfortable & not crowded, easy to move around in with enough space for our things. We enjoyed the hot tub & indoor pool as well. I highly recommend to stay at this location the staff is amazing.

Everyone as knowledgable f the area and the room was emaculately cleaned and comfort of home. The rooms were quiet and the neighbors were nearly nonexistant except for the doors opening and closing. Other than that. 2 thumbs up

I currently stay in hotels for work every week . I have not given Best Western a chance but this week I was blown away with the quality , appearance, and over all experience which seemed superior to all other places I've been staying. Nice fluffy towels, great Coffey, awesome soaps , great grab and go breakfast, the staff were real professionals too . You should start choosing Best Western everywhere.

My nephew is an over the road driver. While out on his run yesterday, he truck caught fire and burned completely to the ground. We live in Mississippi so of course, we left and headed to get him. We did not get into town until 5:00 a.m. this morning. The manager there charged my nephew an additional $50 and called the cops before he thought we were running drugs. My nephew already paid $150 for the room. With everything going on, they wouldn't even offer him a discount but instead charged him an additional $50 for us to for 2 hours. This people should be ashamed. Best Western has lost all of my business

Caveat — understand that they are dealing with CV19. Upon arrival at 8:00 PM I could not enter the lobby as the doors were locked. A sign directed me to their Night Entrance, a tiny room to the left of the vestibule. There was no one present to assist me. I had to knock on the window to get someone's attention. Breakfast this morning is a banana, a pre-packaged muffin, and a bottle of water in a brown paper bag. No coffee except for cheapo-depot swill in the room so I drove over to McDonalds so at least I could get a cup of decent coffee. Bed was comfy and clean but the pillows are dreadful. The size of throw pillows of poor quality. On the plus side, the housekeeping and maintenance seem to be top shelf.

I was overwhelmed with the professionalism and the customer service I received this pass this weekend. Tony was so attentive during my stay. The front desk was so helpful and checking on me. I am currently in the police academy and will be staying there every weekend for the year.

The rooms were exceptionally nice and large enough to settle comfortably. The receptionist at the desk was really kind and helpful during our stay. The amenities are really nice and worth the stay. Highly recommend and will stay again.

Very confortable beds, beautiful lobby and rooms, overall very clean hotel and delicious breakfast, plenty of parking spaces!! Highly recommend this hotel for family stay or business trip!! I have family in Lytle and will definitely come back to stay in this hotel.

Modern clean styling in a very clean hotel. Desk chair comfortable for extended work session. Well presented hot breakfast (link sausage was very tasty). Toppings for yogurt parfait. Oddly though there were no tea bags for hot tea. Attractive citrus scent bathroom amenities.

This is a nice hotel. It was well worth the price. If you find yourself needing to stay in , this is a good place. The rooms are clean and comfortable. The bed is comfy. Breakfast was decent. Overall, If in the area again, I would stay there again.

Clean and tastefully done. The staff is excellent and make you feel welcome. The room was clean and very quiet. It was so comfortable we slept right through breakfast. The location was easy to get to and the parking very convenient, overall a great place to stop and rest.

What a great find in Lytle, A beautiful hotel with the nicest staff you will ever find. A complimentary hot, plentiful breakfast. The beds are comfortable I called my husband and told him we need to order a mattress from them. I slept better than I have in months

Stayed there for one night and did not like it. Person at the front desk was not friendly at all. I was repeatedly asked how many persons were staying at the room. Seemed like she didn't trust us. I have stayed in numerous different chain of hotels and I have never been asked questions, other than how many keys would I like. I told her that there was four of us staying in each room. It seem like she was stalking us as we were going into the elevator. That made us very uncomfortable. I had reserved 2 rooms with my credit card. One under my name and the other under my brother's name. I never received a receipt of our payment via email. I checked back in the website and she had logged that 5 persons were staying in the room. I was charged one room to my credit card after we gave her different cards at time of check in. To finish off, cleaning people forgot the cleaning supplies in the restroom counter. Good thing I saw them before my child. Best Western really disappointed is this time.

Came from Iowa to Texas for Birthday/Family gathering. Hotel was clean, comfortable and pleasant. Only complaint was about repetition of breakfast entries. Frig and ice machine worked, as to allow relaxation after brutal heat. I'm a Retired Marine Master Sergeant, and a Red Cross Volunteer. I've spent a lot of time in hotels and shelters.

We recently stayed here for a quick in and out trip. The staff was very friendly. The hotel itself was clean and well maintained. The rooms were spacious, well kept, clean and comfortable. The breakfast is also great, there was a good chunk of options and the dining area was always clean even with the busy morning rush. Overall an excellent hotel would definitely recommend it.

The best hotel experience! Very helpful and friendly staff. Rooms were very clean. Parking is convenient. Breakfast was great. The beds in the room were really comfortable. I will definitely be coming back to this hotel

We were quoted an amount and ended up paying way more than we were told. My brother and son paid higher than quoted and were charged an extra 15. For having a 4th person in a two bed room. Don’t most hotels allow 4 people with two beds?? I think that’s robbery, I called and complained and got a 10. Credit bc I was over charged not 15 but 10. The manager charges as he pleases and it’s a shame. The room and hotel are nice. Fairly new but I won’t stay there again.

Hotel Clerk was very efficient and helpful both on phone and in person. She offered and helped with enrolling in their rewards program. The hotel was very clean and looked like it was a brand new hotel...I asked and the clerk said it was over five years old. Very surprised...the decor was very modern and hotel was extremely clean.

Young lady at the front desk and the handyman were great when my car broke down at the front of the hotel. Both of them managed to get my car jump started and pointed me in the right direction of a repair shop. Car fixed in no time...Great work guys, thank you.

This is truly one of the best hotel experiences we've had! We have stayed at this hotel numerous times over the years, and we are always impressed in every way. This is one of the best managed and maintained hotels we have ever encountered. The hotel is impeccably clean, the common areas are as beautifully decorated as the rooms themselves. The breakfast is bountiful and beautifully presented, with great attention to detail. The staff is professional and friendly, and they always endeavor to make your stay a pleasant one. You'll be glad you stayed here!

I've stayed in MANY hotels in my life and this was by far the worse experience. Hotel staff charged my card 3x the amount that should have without my permission or knowledge. When asking staff why they took out so much she replied she didn't know probably a holding fee and could not justify why it happened. Management was clueless and not apologetic. Corporate was useless and said everything was felt directly with the hotel. Family members affected called to complain and management did not budge on compensation or for being at fault.

The property is well kept, clean, has good breakfasts ... however during my recent stay (3/30- 4/2, 2019) the maid removed a personal bag of mine, perhaps thinking it was trash. The bag was a mix of recycling and dirty laundry, was somewhat heavy, and was not placed as if it was "trash". They were items to take back to my home. It was next to my personal things. I reported this but basically got a head shake - and no courtesy credit or discount to reflect this misadventure. Lesser chains have been far more customer-service oriented. PS Also, the room lighting is very low, especially in the bathroom. So low-lit that I had to put my makeup on, by the window. Are they trying to save money on their electric bill?

We enjoyed our stay here for a baseball tournament. The hotel and rooms were very clean. The staff was helpful and very friendly! The breakfast was always fresh and replenished often. Would highly recommend this hotel!

This hotel is well maintained. The rooms are large and exceptionally clean. The staff is friendly and caring. This hotel is unbelievably nice considering it is located in such a small city. A bargain.

My husband and I stayed here while attending the San Antonio rodeo and stock show. It's an easy commute into San Antonio. The hotel is fairly new and very clean. Although in the interstate we heard no noise during our visit. We stayed here last year and will return in the future.

We have stay at this hotel several times over the years and we love it. The breakfast is a plus and the hot tub is amazing. The staff is so nice every time we have ever stayed. We are originally from this area but live in Oklahoma now so when we come home we stay here and it's a great home away from home place.

I have to say hands down this was the cleanest hotel I have stayed at in a long while! The front desk staff were very friendly. The complementary breakfast also had more choices than most! Defienalty recommend this place.

The staff is friendly and the rooms were nice! I enjoyed the work out room because of the TV that I had control over. The breakfast was really good! The ladies at the front desk were really nice and I can not wait to go back!

Very nice hotel right off of I-35 that is easy to access and is very well maintained. Great value for a clean, comfortable stay. I travel a lot and realize that hotels right off the interstate can be hit or miss but you won't be disappointed with this stay.

Everything was outstanding,quick friendly service,spotless room, wonderful king size bed.The breakfast was perfect and the waitress was very courteous. I was amazed at the new look of BW. It felt more like at much higher priced hotel. My wife I and will definitely return to BW. Thank you!

The bathroom was very dark and bed too soft. Breakfast ends at 9 on weekends so missed it. The staff was very nice and helpful. The room was very clean and provided a nice desk with office chair. It also had a comfortable guest chair.

The bed/mattress was excellent and sleeping was a pleasure, the room was very nicely decorated, the breakfast had so many more choices than other motels I've stayed in, a small general store on-site PLUS vending machines!! The entire facility was well-kept and inviting. Friendly staff, great stay for a great price!

This location is conveniently close to the local grocery store and restaurants. It's clean and quiet. Breakfast is served from 6-9 am, pleanty of time. Pull out couch has a this matress but if required it's useful. Two TV's in my room one in front of each queen bed. Pool closes at 10 I didn't use it so I can't comment.

I'm very pleased with this property, the management and staff treats me very well I've been staying at this site for 2 years now and no problems so far.when other guys do my rout I tell them about this property

I was very satisfied with the overall stay. Friendly staff, a few amenities, nice clean rooms and a good bed. It was a little difficult finding it at first but well worth the time to stay there. I would recommend it to anyone and I will stay again next year when I return.

This is a great and beautiful property !! if you are one of the ones that do not like the craziness of the city of San Antonio but still have business to attend to then this is one of the places I would highly recommend you check out. The rooms are beautiful and very spacious for the price and restaurants are just around the corner and if you have kids they also have a beautiful indoor pool and bbq area for down time with your family. One of the best hotels I've stayed at!!!

I called 3 weeks in advance for a room. I asked for a room on the first floor due to having knee issues. I was ASSURED i would be accommodated, or i would have chosen to stay in San Antonio. When we arrived the desk clerk said there was no room available on the first floor. She looked dazed and confused and looked at me with a blank face when i was upset about it, like i had no reason to be upset. She apologized and seemed clueless as to what the dilemma was. After going round and round, she said she has a room but they don't rent it out. I was confused on that. She calls someone and told them what was going on. She ended up telling us that we could have that room.I was told it was the managers room. I asked if it had a pull out couch as we needed one, she stated ALL the suites have pull out beds. We get to the room, there isn't a pull out couch, the microwave is making a buzzing and beeping noise and had to be unplugged and eventually replaced, the telephone wasn't working and never did, the television turned on and worked for about 30 mins and abruptly stopped working, they ended up having to replace it too, they eventually brought us a pull out bed with one sheet covering the mattress and one small ugly looking blanket....we requested an additional sheet and blanket and they informed us they didn't have any, REALLY? So from start to finish the stay was a nightmare.

we had asked for an accessible Room the only part that was accessible was the rails they put in the tub and the tub was every slippery and the bed had a hole in the middle we told the desk clerk and she looked at us like we had 2 heads but other than that it was ok

I had 2 free reward nights. My e-mailed confirmation listed the price of my 2 additional nights at $90 plus tax and fees each. What I checked out I was charged $110 each plus tax and fees. When I questioned the charges, the clerk said there wasn't anything she could do about it. She would have her boss call me. I am still waiting! If this was because I had rewards, they weren't very good rewards!

Arrival was quick and efficient, departure the same. Even the morning desk person made the point of finding us to tell us we had a low tire. Breakfast was of good quality and good selection. Hot food was hot, cold food cold.

We basically took over the hotel with our group who was there for a wedding. The staff was extremely accommodating, friendly, and patient with us. The rooms were clean. There was a little noise from the highway in the rooms facing that direction, but nothing that the fan and white-noise app on my phone couldn't cover up. I would highly recommend this hotel. The breakfast was good.

Tried to find a problem but couldn't. Everything was very enjoyable. Breakfast was the usual for most hotels. Always like the biscuit and gravy both days. The owners were very accommodating and nice. Will come back again next time I visit my sister.

Great place, very professional and friendly staff , very nice place, clean quiet and good. Nice rooms, clean bathroom, good TV, Very convenient to San Antonio without having to fight the traffic Good place to stay, I recommend it.

Stayed at the Best Western in Lytle while attending a bike race in Castroville. Super nice place and service was top notch.Will make sure to stay at this hotel for all of my bike races in the San Antonio area.

It was okay as all we needed was a clean and safe place for an overnight stay for me, my wife and my two kids while driving through TX coming back home. It includes a complementary hot breakfast which was okay and what we needed to re-energize and start over our ride.

The rooms are in excellent shape. The staff, at every level, was attentive and accommodating. I had a couple of extra needs and they were able to help me. And, not with an 'attitude' but genuinely helpful. Not something you get now-a-days. Mostly a family and business type of clientele and we stayed there through New Years Eve and New Years. My point... no extra noise or rowdiness.

Very new, nice and comfortable. Staff greeted me with a smile. They even called me after i left a very valuable item in my room after i checked out. I would stay at this location again as well as many other Best Western Plus hotels!

Every thing was great the only problem I had it was that internet was to slow,breakfast was great beds are really nice,personal is really nice and polite defetnely will stay at this place again thank you

My fiancée and I booked a room late Christmas Eve as I have family in Lytle. After paying for 1 nights stay, we went to spend time with family. (Note: We never entered the room.) Later that night while visiting family, an emergency arose and we had to return to my home near Austin. The next morning I called the hotel and explained to management that I did not use the room. They kindly, cheerfully and immediately provided a full refund!

After having a mefical procedure done, we wanted no contact w family n friends so we booked BWI for 2 days of R nR. Everytjing we needed, was provided. The spacious downstair room was excellent as few steps were required to the breakfast area wbere the food was delicious. Very friendly!!!

We had a room at the lytle best western plus for the wedding weekend. It was very accommodating and nearby to everything we needed including the wedding venue. The staff was very helpful/ very clean hotel

We enjoyed the stay. Breakfast was great and helped start the day. Our daughter enjoyed the heated pool, TV and internet. Housekeeping Staff was friendly and would make-up the room and replenish towels.

We Had a very comfortable pleasant stay. We were there for two nights. Breakfast was good. Just wish they would serve breakfast until 10am on weekends instead of 9am. Good place for the price, it smelled fresh and was clean.

The beds were harder than in the past. The pool was clean as was the suite. Nice lighting and surveillance in the parking lot. The complimentary breakfast is perfect for most people. The staff was helpful when needed. There is easy access to I-35 and Lytle is a nice clean community with enough shopping in the are to suit most needs. Being there at Thanksgiving was nice and the town was already nicely decorated for Christmas which the grandchildren liked very well.

From start to finish, I had a great experience in Lytle at the Best Western. I had 3 breakfasts, and the food quality and presentation was really good. I asked for a blanket because of a cold spell, and the front desk lady provided it immediately.

Overall a great stay. The staff, room, location, breakfast. pool area and value were excellent and I would recommend this hotel to everyone Thank you for your service and keep up the good work. Until we meet again.

The Best Western Plus Lytle In & Suites maintains a clean lobby, swimming and lounging areas, and rooms. We would stay here again. The staff is extremely particular about noise so beware if you stay up past 10:00 pm to be very quiet.

The staff members were very polite and professional. They also asked us how our grandchild's birthday party went. They greeted us every time we came in or left the hotel. They responded quickly to any concerns or questions. They even were able to sell us pillows because other guests prior to our visit had requested this service. Now we sleep almost as well at home as we did at thee hotel. We will use this hotel every time we come to visit the grandkids. The only issue I had was the knob to change the shower to hand held was too high and stiff for me to operate. My husband had to struggle, but eventually got it.

Wonderful customer service, I was greeted coming and going. Very clean room, kitchenette and bathroom. The king size bed and extra pillows were nice and comfy. I liked that there was a digital thermostat to control the A/C near the bed. The continental breakfast was very delicious.

Due to hurricane Harvey, we spent several night here and the staff was exceptional. The hotel was very nice and well maintained. The manager was extremely understanding. It was close enough to San Antonio for an easy day trip there.

When we arrived and checked in our person was nice and courteous. However, when the owners wife arrived and after watching the way the treated guest and potential guests(cancel people reservations while they were trying to check in, leaving them no where to stay after a long travel), I was mortified. She was extremely rude, stating she can change the rules anytime she wants and can do what she wants, then storming off. It was hard to witness and hard to want to stay there after that. You should never conduct yourself that way in front of customers. I will be taking my stay elsewhere next time. It is disappointing, not a whole lot of places to stay in that town, and the Best Western is a new place, but to be treated or watch someone else be treated that way is sad!

Rooms clean, great food, super nice staff. Plenty of parking, Love the feel of the country. Convenient on and off the highway. Peaceful surroundings. Clean pool and hot tub. Love the fact that they have a bar-b-que pit to cook on with all the supplies to cook.

Through the year I stay at many hotels for business and have paid 2+ hundreds of dollars per night and didn't even come close at some of them in receiving the hospitable and kind genuine service that I received at this location. Thank you Best Western of Lytle for making my stay a pleasant one. -Jeff

See above. Excellent stay..excellent .. staff..professional & efficient & knowledgeable front desk, good breakfast, comfortable bed, room clean, full supply of towels, coffee packets & coffee maker in room but would have appreciated tea bags too.

Staff was great but rooms were hot and the sofa beds in 2 separate rooms were broke. If you need the sofa bed ensure it works before you unpack. Eating places were close and pool was nice. Breakfast closed early so that is a negative

Clean rooms, friendly staff. Good amenities. Covered pool & hot tub, breakfast, and outdoor grill area. Bed was very comfortable. It is with 45 minutes of Sea World and Downtown San Antonio, but without all the city hassles. Grocery store across the highway for those wanting to use the refrigerator and microwave. I will be staying again as I am in the area once a month.

The stay was perfect. Not to far from the event we were attending. Right off the expressway and close to stores.Breakfast was nice and warm. Coffee was excellent and the express checkout made things simple.

EXCELLENT place to stay!! We stayed in the Lytle Suite and it was perfect for us and the Grandkids!! Breakfast was delicious and met all our needs. Pool and Hot Tub were great! Great staff too! Would definitely stay again and recommend it to all our family!

I enjoyed the stay. The food was good, the parking wasn't bad, the pool was good, the fitness center was ok, though the tv can be closer to the center of the room. Guest services were also good. It was fun

We had to leave home due to a/c break. This is the second time we've stayed at the Lytle location due to home emergencies. Love this place. Clean. Quiet. Comfy. Pillows are dreamy. Cleaning staff very friendly. Great breakfast spread. Loved the room a/c. Great fridge for our drinks.

Hotel accomodations were good; Hotel staff was very unfriendly upon check in and during breakfast. The hotel also ran out of breakfast items way too early. The staff made no effort to restock or obtain any more supplies.

We had a quick overnight in the San Antonio area. It was in the perfect location for our visit. We got there late but had no problems checking in. The hotel is new and room was clean. Breakfast was great (scrambled eggs and sausages). The kids loved the Texas shaped waffle maker.

Out of the last 5 weeks, I have stayed at this hotel for 4 of them. Each room I've stayed in is very clean and modern. The rooms have small kitchenette (microwave, small refrigerator, sink, and cabinets. Wi-Fi is adequate (always had service) and the Cat 5.0 connection was over 26 Mpbs. Continental breakfast was hot every morning and the coffee was excellent. The beds were very comfortable with plenty of pillows. The staff is very friendly and courteous. I would highly recommend staying here. (PS. Only 30 minutes to downtown San Antonio. Don't pay the high rates downtown. Stay here)

I was very tired. I got to take a hot bath. The room was clean, cool and a very comfortable bed. I rested very good. I'll will be back to stay again. Also the staff was very friendly!! Thank you very much!! Carla

the best hotel that I have stayed in texas if i have to stay a night or 2 again i will first look for a Best Western Plus in any state.also the price was great the service outstanding very professional

Overall nice hotel a little expensive for the area will stay there again had a great time while my wife and I were there fairly new hotel thirty minutes from San Antonio Texas pool and hot tub clean and nice grilling area

The hotel is clean and quite. Staff is friendly and the breakfast area is clean and well kept. The price is competitive with any other chain hotel. It is easy to find and access from freeway. I would stay here again and this is my second stay.

New hotel, modern upgraded rooms, wireless is sufficient, clean. Front desk staff are very good. The bacon was overcooked though. Its the best place to stay when around the Devine, Texas area. Not many local restaurants nearby.

Another great experience at the Best Western Lytle. We decided at the last minute (Thursday night) that rather than stay at my sisters, we would get a hotel room to make the visit a little less stressful for everyone. It was perfect. When we checked in the next day (late Friday night), we asked if they had any external outlets so we could plug our electric car in. The manager generously said we could park in front and try the outlet there. We did, but unfortunately it did not work. The key thing is that he was willing to offer this up. We also asked late Saturday night if we could extend our checkout time by an hour. The answer again was yes. Turns out we didn't need it -- but the point is that they try to accommodate you where possible. I also love that all the regular rooms have a little kitchen area that includes a sink, microwave, mini fridge, and coffee maker. We had no issues with noise and found the rooms to be spacious with comfortable beds / pillows (plus windows have blackout curtains). The AC worked great as well as the free internet, plus good water pressure in the shower. Only improvement would be if they provided a lighted make-up mirror for their female guests (my pet peeve with most hotels). The parking lot is also well lit and the lobby is nicely decorated. They're currently renovating as we saw a lot of plastic on some of the external windows -- but this did not impact our visit. The price is also very reasonable and all staff we interacted with (front desk, manager, cleaning staff) were all very friendly. Even though the hotel is in Lytle, it was convenient to the 3 locations we were visiting (Devine, Potranco/1604, and downtown). Highly recommend.

Price of night's stay was reasonable for the location. Beware of breakfast items. You might chip a tooth. Carpet in room needed cleaning but wasn't unbearable. Staff was very friendly and checking out process what painless.

After a long drive from Clinton, Oklahoma we checked into the BWP in Lytle, TX. At first I was concerned that the construction at the hotel would affect our stay but my concerns were alleviated as soon as the desk clerk greeted us. Now this was our third stay at this site and we thoroughly enjoyed the previous two. The desk clerk said that the room I had requested was not available due to the construction but another room (an upgrade) was easily substituted and at no additional cost. The desk clerk could not have been anymore hospitable. She was gracious, well-spoken, informative, and truly customer focused. Our room was a mini- suite with all of the amenities. The bed was comfortable and king size. Ventilation was excellent and reasonably quiet. And, a 42" flat screen TV, too. Breakfast was very good and the kitchen personnel very attentive to guests' needs. We were introduced to the owner and he recommended excellent places to eat in Devine (AAA Steak House) and Mexican restaurants in Anascosta. The hotel is just off Route 35 North. Rates are reasonable and comfort is assured. Enjoy your stay!

We stayed here about 6 weeks ago while visiting family nearby. The staff was incredibly friendly & accommodating from the moment we walked in the door; the entire hotel was impeccably clean & modern; the breakfast was fresh & hot with variety every day; the parking lot was safe & clean. I can't say enough about the experience - hotels are not my favorite and I always dread the stay. We will definitely stay again next time we are in the area and highly recommend it. Thank you!

I chose this hotel because it is convenient and well run. Yes, it is more than BW Plus; it is exceptional in service and quality and price. If you are looking for a place to stay in the northern side of I35, treat yourself to a stay at this home-away- from/ home. You will not be disappointed.

This is the second year I use this same location. Staff is friendly and always talkative. I always got greeted at all times of the day. The lady in the breakfast area is always so nice and welcoming. All San Antonio tourist locations are close by.

I was charged $90.40 by the hotel without my knowledge after my reservation was made and paid through expedia. I called and spoke with receptionist which stated it was because after reviewing the camera's they saw that I had additional guests which was totally inaccurate. (i was in town for a family reunion) and family visited but no one besides my family STAYED there. I told her they charged without my knowledge and consent and she stated she slipped the receipt under my door which I NEVER received. I spoke with the manager which was rude and would't listen to what I had to say and stated that they were a "business and everything costs us money!" Next time my family members and myself will be staying elsewhere even if it means we will travel a little more for HONESTY AND BETTER PROFESSIONAL service.

Our one week stay was exactly what we wanted. My family enjoyed a good breakfast each morning and a fully clean room when we came in each night. We recommend this place to all, we will be back ourselves.

There was a shortage of breakfast items long before closing time. The manager was indifferent without even offering an apology. We had four children and expected to eat at the motel before going out for the day.

This is a very nice hotel in a small town. Rooms are very clean and the décor is modern. I always stay here when I am in Lytle and find it to be one of the better Best Western properties. Breakfast was nice and internet was adequate.

I wiork in Oil feild related services in south Texas I can across this Best Western on my last trip. Very nice and new hotel, clean, friendly staff, and very comfortable rooms. I am not a big fan of hotel breakfast, but the the freshness and appearance of what they have looked great. The coffee is great.

We booked a total of four rooms. We called in advanced they were very accommodating as we requested all rooms facing the back and on the third floor. We had to change one room when we arrived to a Suite and they were very easy to work with. The rooms were perfect in every way. We did note some wear on the pull out couch in the suite, other than that no complaints. The morning breakfast was good as always. This is our go to Hotel. Best place around. Highly recommend. We had other family decide to stay here based on our suggestion and they were very pleased.

A great hotel, very clean, and had ample room for us to park our truck and trailer. It was very quiet even though close to I-35. Close to fuel and food. We will definitely stay there again as we travel through there frequently.

The hotel was new, so very clean and nice. The staff was friendly enough, but not very quick to respond. We needed extra pillows as they were feather pillows, and the hotel only had one extra to offer even though the rooms weren't all booked. Not a huge deal. However, if you want breakfast, be sure and get there well before 9am as staff clears the breakfast early. We thought the overall quality was great, we just were exhausted from being at a wedding the night before and were really disappointed when we set an alarm to wake up to get food only to find it was already closed except for any fruit we wanted to grab.

Have stayed here for last three years and have found it very convenient and people easy to work with. They will go out of their way to help .It has been a pleasure to work with these people. Will definitely stay here again next year.

I usually stay at higher end hotels and if I have to I sometimes stay at Hamptons or Holiday Inn Express, but this place was nice. It was clean and staff was very friendly. I would definitely stay here again!

This hotel is very modern. It has comfortable beds and clean rooms. The breakfast is very good including fresh cut up fruit. It's located about 30 mins from downtown San Antonio. Does not offer truck parking.

Went September of last year and will be returning September of this year. This is a pretty nice hotel, also one of the few, if not only, nice ones in the area. The rooms are pretty nice, but what i really like is the indoor pool and hot tub, and the outdoor grilling area/patio. As of last year, they will provide everything needed for the grill except the food. Wonderful area to just chill out. There is also a grocery just across the street for whatever you may need.

Long time traveler,first time Best Western stay. This will not be my last due to the quality of this facility. The hotel was beautiful and very convenient to San Antonio. Front desk associates were all very accommodating. Be ready for a great variety for breakfast, it was super!

This is a lovely place to stay with large lovely rooms with a couch, chair, desk, frig, microwave and good lighting. Internet worked well and was fast. Breakfast was varied and coffee good. I have stayed at other Best Westerns but this one by far is much better than average. I definitely would stay here again. It is close to the HEB and places to eat. I stayed on the 2nd floor and it was noisy because sound carried from the lobby area upstairs. Probably better to stay on the 3rd or 4th floor if noise bothers you. Wonderful staff--friendly and helpful

It was a nice stay. We checked in late about 11:45pm. The person at the front desk was not very friendly. All of the staff that we ran into during our staff were nice. The room was very nice, clean, nice beds - loved the pillows. Hot tub was nice, nice patio. The pool was chilly. Breakfast was ok. The eggs were is little slimy.

This hotel is an excellent choice. It has beautiful decor. My room had a sink, fridge, and microwave. It was a clean and comfortable room. The service was outstanding and hot breakfast was great. I'll definitely stay here again.

Where do we start..The hotel desk clerk Aimee was so helpful we were in town for a funeral tired and weary from traveling from northern Colorado. We walked in and she immediately greeted us. we had in mind a room with a king size bed just enough to sleep the night didn't need the frills. She didn't have any available but upgraded us to a suite with a whirlpool for the cost of room we had requested. Nice little sundries room for some snacks. We had laid down for a few to rest our eyes the bed was so comfortable. Excellent hotel will stay again if we head south again!

The hotel was awesome! Very clean, very comfortable, and the staff was very nice and pleasant. The breakfast was well balanced, hot, and tasty. The price was extremely reasonable. It's location is not far from San Antonio or the Frio River or the hill country therefore it gives you lots of options! I would definitely stay there again!

Our stay at Best Western plus was a pleasant one. we will return and use this chain again. The rooms are clean and comfortable and the staff was very friendly . very helpful. The check in process was very streamlined and efficient. Pool looked inviting, but was just too tired every evening to enjoy it. Also, very convenient to major grocery store, HEB. Although located on the service road of a major interstate, I did not notice any noise. The full breakfast was delicious and the staff kept the room and counters clean and ordered. Coffee in lobby as well as coffee machine in room was nice. Parking was convenient.

I will be back if I have to stay in the area again! Very clean facility, friendly employees. Pool looked inviting, but was just too tired every evening to enjoy it. Also, very convenient to major grocery store, HEB. Although located on the service road of a major interstate, I did not notice any noise.

I booked this hotel for my family of four for our spring break trip. It was a little bit of a drive between here and downtown San Antonio but worth it! Great value, very quiet and clean. Parking was nice and well lit as well. The hot tub was broken on our first night, which would have been nice to know at check-in. We drove straight through from Tulsa the night before and went straight to the Riverwalk when we made it to SA. So we were really looking forward to the hot tub. It was fixed the following day and the kids were happy with the pool. Breakfast was great, if you wake up early enough.. It was spring break though so I wasn't surprised by how busy it was during breakfast hours. Overall, this hotel is a great value, we all slept great and were happy with our stay!

Little kitchenette came in handy. Place is quiet in a very small town just south of San Antonio. Did not have to pay Valet services like in the hotels in San Antonio by the riverwalk. Just parked in an area close to riverwalk that was free. Did not have to pay for valet services ( Most valet services are $25 to $38 by the riverwalk.

I was pleasantly surprised when staying at this property. The only problem that I encountered is that the neighbors were a little loud for a brief period of time at 10 pm at night. Not even worth mentioning to the night staff. But, very clean room, with a comfortable bed, and nice restroom. The breakfast buffet was nice, and included coffee and milk. I think we could have also made waffles. The staff was very nice at checkout.

Great clean Hotel. Rooms a very nice and the beds will put you to sleep. The pillows complete a great nights sleep. They have a great breakfast. you can make your own waffles, choose from pastries to cereals, scrambled eggs, sausage, fried potatoes and fresh fruits. We've been staying here multiple times a year since they opened.

The hotel was clean and the staff was professional and helpful. The location is not ideal for most travelers but it definitely fit my need. I was very happy with the experience and will be using this facility in the future.

The staff was very helpful, attentive and courteous. The room was quiet, very clean and comfortable bed with convenient set up. The full breakfast was delicious and the staff kept the room and counters clean and ordered. Coffee in lobby as well as coffee machine in room was nice. Parking was convenient. I was able to get a one day special rate online through Travelocity for my 3 night stay.

The staff was very good and knowledgable of the area, the room was clean and inviting. The bed was extremely comfortable. The location was very good and we really enjoyed our breakfast. Thank you for your down home "Texas" hospitality.

The Hotel was conveniently located as well as easy to find. I was impressed with the lobby decor and the room was very very clean and orderly. It would have been nice to have a choice of a hot tea as well as in room coffee as my spouse likes hot tea and not coffee. There needed to be better digital cable service as it wouldn't pick signal after 10pm. Also, could use another trash can and a few more choices for local in room delivery as far as food goes, Overall it is excellent. There was alot of noise from the room next door, it could use better sound proofing.

The beds and pillows were very comfortable. We liked the pillows so much we looked them up online and we're going to buy some for our home. The hotel was very clean and the staff was super friendly. We really enjoyed the breakfast. i highly recommend the Lytle Best Western Plus.

over all the hotel was good, the only major complaint was the sleeper sofa was terrible even for a kid. the only other issue was air conditioner had a small leak, if you stepped directly in front of it your foot got wet. the last thing was a bad storm blew in and knocked out the power for 5 hours but I guess the hotel has no control over that.

Best place by far in Lytle TX. Beautiful hotel - first stay - will stay again. The staff was outstanding, the rooms very nice and comfortable! The pool and spa was fantastic. Indoor so it doesn't matter what the weather is like - can always take a swim.

Everyone here is very nice. The coffee pot could use coffee. Maybe the iced tea could be refilled too It's clean and friendly but dang, the freeway/interstate sounds like it's Coming into the room. It's very loud with semis all night Breakfast was good too. They do have meeting rooms as well maybe that attributed to the coffee pot being empty

This hotel should be a model for the rest of Best Western's Chain. Clean, comfortable and quiet. Easy access and the staff are happy, dependable and enjoy what they do. I drove an extra 78 miles to stay the last leg of my business trip because my first two days were so perfect. Great going Carole, Aimee and Christy, you made my business trip seem like a vacation!

Always enjoy my stay here, rooms spacious, décor splendid, staff amazing and helpful. Never any worries about my belongings. Eating and grocery very convenient! TY hope to stay again soon. Kids enjoyed the pool and the breakfast, already asking when we can go vacay again!

Loved the room, nice size. They also had 2 tv's, one for the bed & one for the couch. Liked that they had a sink outside of the restroom with a refrigerator & microwave. Down side was the hot tub wasn't hot and I was looking forward to that after a long day walking at Seaworld. Also they don't keep pool towels out and available for guest.

The hotel is very well kept and with Rewards and AAA, we got a nice room for a great piece ! Pool needs work as the water is so out of balance , yours eyes will burn! But other than that, it's worth staying here! Nice breakfast! A little hard to get to from I10 but worth it!

Very comfortable and relaxing even though we were there for wor,. from checking in to the comfort of the beds cleanness of the rooms and great breakfast even got to jump into the jacuzzi the best. Definitely recommend!

This Best Western Plus is a very upscale hotel for a very small town, outside of San Antonio, TX. The people are friendly, the hotel is well decorated, the rooms are very nice & everything was in great working order. We enjoyed our weekend and will definitely stay here again.

Always a great stay when I visit Lytle Texas.. Very clean from the lobby to the rooms. Great breakfast every time. The beds are very comfortable and the rooms are a good size. Looks great from the Highway as you approach.

It was our first stay. I would stay there again; highly recommended. Was great friendly, helpful, informative staff. The room had a kitchen and microwave and mini refrigerator that all came in handy. Rooms and dinning area were very clean.

Recent trip to Lytle was a sad one for my family. Was the loss of our father. The staff made sure everything was wonderful during our stay. The accomodated us on all our little whims and made sure it was a pleasant as it could possibly be for us under the circumstances. Would go back as many times as possible

Excellent place to stay. I will stay again if ever in the area. The staff are friendly and the hotel very clean. It was the perfect choice while in the area. Also very close to the highway, and HEB Plus.

We couldn't keep driving after having been on the road for 15 hours and it was best! We didn't have time to take advantage of the amenities offered due to a deadline we had to meet but everything looked great.

awesome place to stay. good hot breakfast. nice people. great indoor pool. very nice hotel. will stay again. super clean rooms and halls. flat screen t.v's. internet. fast food restaurants right across the street. grocery store close by. drug store close. city park not far away. only 25 minutes from sea world.

Spent the week 10/6 through 10/11. My room never disappointed from the day I arrived to the day I departed. Enjoyed the workout room, it's simple but all you need. It would be nice if they hand sanitizer or wipes for equipment Breakfast was always ready and fresh. Staff was always friendly and accommodating. This is my go to hotel! Husband will be staying here next.

Hotel was clean and well maintained. Rooms were spacious and comfortable. We had a suite which had a nice sitting area and made our five day stay more comfortable. Would definitely recommend this hotel if you are in the area.

This is a very nice Hotel. All of the extra's are real, and in great shape. (workout room, pool, etc...) Top of the line. Excellent service and friendly employees. Very helpful as well. I will stay there again if in the area.

This hotel is relatively new but very well kept and managed. Both the grounds and inside we immaculately clean. The breakfast was fantastic. I called for directions when I was close to the city of my destination and Amee was very helpful. I asked for places to eat and directions to my place of business and she knew the city and surrounding areas

This hotel is really the only hotel close to this area and they act like they don't care. Front desk staff raised the rate after we got there. Management and staff know they are the only real hotel in the area and just do not care about customer service. Next time I will stay further away and drive in.

Outside of needing the plants watered at the entry this hotel was above our expectations for the money. We are repeating customers. We ALWAYS stay at this hotel every time we come to Lytle which is often. We have a son that lives in the area. The rooms are great and the bed is THE BEST! Customer Service and the breakfast is nice too. Would definately recommen this place to anybody staying in the area.