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We were ordered out of our room 20 minutes before the check out time of 10.00. The house keeper came knocking on our door demanding us to leave. She then proceeded to reporting us to the duty manger who called our room and told us we had three minutes vacate the room. We went to the front desk and confirmed that it we still had more than 15 minutes before the cut off 10.00. She however apologised.
After driving nearly 10 hours from Sydney , I was looking forward to a good nights sleep . Alas - that didn't happen - due to the busy road metres away from my bed. I attempted to stuff toilet paper in my ears to deafen the sound. The rooms are tired and reminiscent of the Bates Motel - sleep in your car …….it will be more satisfying !
I have just checked in to the hotel and am disappointed to find that the pool, which was a primary reason for my booking, is closed. Furthermore, the cleanliness of the room is not up to standard, with hairs in the bathroom sink and bath, and splashes on the mirror. The kettle is also full of limescale. I would not recommend this hotel to others and would have chosen a different one had I known the pool was closed.
Dirty floors, dirt and dust in all the corners, noisy, roaches, fridge didn't work properly, no saucers to the cups, tiny water glasses, no water jug, no crockery or cutlery in room for eating in. If you have to stay, check your room first.
Despite two personal conversations this was a disappointment Booking in was a concern The room was not what we had expected The management of account was unusual and a tad worrying Why does this space require 200?
I think this is the third or fourth time that I've stayed at this property? This is the first time in a double room. I was travelling for work with my son. The property is well kept, the rooms are a nice size and always super clean. The beds are comfortable and I always get a good nights sleep here.
The manager and his wife rang me in my room and wrongly accused me of very detrimental and scaring accusations. I booked this room for some downtime before major surgery, and instead it was an extremely stressful experience. I would never recommend any single female to ever stay at this place.
I booked a one bedroom apartment and paid a very high rate for two nights. This apartment had been renovated recently but there was mould in the tiny bathroom, the bed and the lounge was uncomfortable. There is no balcony and the windows open onto a courtyard looking into the opposite apartment High traffic noise but glad that we were at the back of the block
Although slightly in the higher range the cost is still reasonable given closeness to the city. Staff are friendly and obliging. Went out of there way to assist me in a time of personal need and assisted me greatly.
Would recommend to people, I enjoyed my stay and the linen was clean and the internet was perfect I had no problems with access to the room and it was easy to get around and close to town and I would be back.
The gentleman at the service desk was lovely, he was always really friendly and even upgraded all of our rooms for free. The little garden between the rooms is really beautiful. Easy to access car parks on the property aswell.
Recently spent 2 nights here. Spotless motel and the beds were one of the most comfortable that I have slept in. Had everything required for a comfortable stay. Great free wifi. A smart TV was an added plus. Very friendly hosts. Will definitely stay again when next in Ipswich.
My wife, mother in law and two daughters stayed at the Best Western Ipswich to attend a family funeral. We could not have been more impressed with the wonderful hosts Evan and Jenny, and their kind caring attitudes. From what we could see this service applied to all of the other guests, not just ourselves. We dined most evenings in the restaurant, and were very impressed by the cuisine and atmosphere, which included Evans superb playing on his baby grand piano. We also had full breakfasts which were top rate. Overall it made a very sad time in an unfamiliar location a lot more bearable. Thanks Evan and Jenny!!
Staff were wonderful and helped with all our needs. Room was lovely and clean and spacious. All equipment worked well in the room Pool was clean and we used it a lot. Great central location. Easy access off main road .
Stayed here for 5 days. New Smart Tv in the room, clean, very comfortable place. Nice pool area and good food at the restaurant (was closed over Christmas but I have eater here before). Friendly owners. All round best place in Ipswich.
I was working in the area and had this hotel booked for me. It is a very well cared for and lovely hotel. The room was clean and looked as though it was recently renovated. It had all I needed for a two night stay. I ate in the dining room for dinner and breakfast The menu was safe but the quality and taste of the food was excellent. In the evening a pianist plays very well on the baby grand. An Enjoyable stay. The owners are also lovely and helpful.
The owner Jenny and her husband were delightful, friendly and very accommodating. We made a last minute booking at 8pm and arrived at 9pm. Check in was easy and when I mentioned we had been travelling for over 12 hours and I would love to relax with a glass of wine, Jenny's husband went and opened up the restaurant and appeared with a bottle of Pinot Noir from their bar for me to purchase. Hospitality I call, above and beyond. I would recommend this accommodation to other guests. Thank you
We stayed here to visit my Daughter who had just moved down with her husband and this was as close as we could be with them. As we arrived we were a little hesitant with the place being right on a major road, but as we entered the room there was no noise that we could hear. The room itself was recently renovated and was quite clean and comfortable. We ate at the restaurant on site the 1st night and it was quite nice. We will be happy to return when next in town.
Firstly the hotel owners were lovely - friendly and helpful. The room was comfotable, clean and well appointed. I ate at the restaurant on my overnight stay - had the eye fillet with the fancy pepper brandy sauce ..... this was fabulous- really enjoyed. Would definitely recommend this hotel - had a great sleep - very comfortable beds. Thanks - see you next time.
I spent 3 nights here for work. Upon checking in I could see how welcoming the owners are to their guests. I had dinner on the restaurant all 3 nights and the food was lovely. Bed was comfortable, walls are thin and I could hear other guests but wasn't bothered by this. The owners are such lovely hosts and I can't recommend staying with them enough!
A one night stop over. We were given an upgrade to a superior room but it was very average and small for the price. We didn't try breakfast so can't comment on that. We would stay someplace else next time.
We stayed here for 2 night and had superb meals both nights and the breakfasts were the best we had over the 2 weeks of our travels. If one lived in Ipswich or surrounding areas we would highly recommend a night out here for a wonderful meal.
I visit the Ipswich area 3 times a year & this place has been my go to motel for the past several years. Owners are nice people, always happy to help with any reasonable request. I always find the rooms exactly as described, very clean, tidy & functional. Queen size bed is always comfortable & I enjoy the cooked breakfast in the dining room. I've tried other accommodation in the area on occasions when this motel is booked out but they usually fall short & I keep returning to the Best Western at the next opportunity.
Stayed on a "Gift in a Box" deal which had been given to me as a Birthday present. The deal included dinner on the first night which was good but the atmosphere was soulless as we were the only ones having dinner that night. The staff were very helpful & friendly but I felt this hotel was used mainly for functions at the weekend & not a great favourite for independent diners . The hotel was a 15 min drive into Ipswich so not too convenient. The room was of a good size with views over the garden which I would imagine was a lovely spot in the summer.
Great place to stay especially if you're looking for a well presented and value for money accomodation venue. Staff were down to earth and happy to help. Also had breakfast for both mornings we stayed and food was fresh and delicious! Would recommend to others :)
Booked for a family funeral. 3 adults and 8 yr old. Well set out with fully equipped kitchen. Lounge area and comfy beds. Clean and neat. Positioned centrally and easy access with ample parking. Reccomend for a place to stay. Good value.
We visited for a few days. The rooms were clean and of a good size. We had a triple room with a queen bed and a single. The beds were comfortable and clean. The shower was small but amazing. We didnt eat at the restaurant. Free parking is available on site. There is a pool and laundry. Laundry is $10 to wash and dry and $2 for washing powder. there is a bbq area with bbq tools available from the office. Across the road is a small deli that is well priced. It also does fish and chips and Chinese food along with grocery items.
Fantastic place to stay when you are away from home for work. Rooms very, very clean, owners welcoming and friendly, staff were all professional. Will defiantly stay here again. Also, I had the best scrambled eggs for breakfast ??!!!
my mum and i stayed here overnight, while mum was having eye surgery.. The staff were absolutely fantastic, mum couldnt go to the restaurant in the morning for breakfast, so they organised a tray for her, the rooms are really nice, the showers are good, anyone staying or passing through Ipswich would be happy to lay their head down here, can not praise them enough for all they have done to help mum through her post surgery....
Stayed here with a mate in a shared room with a double and single bed. Room was comfortable with all amenities. Evan Thompson (manager) was really friendly with good advice on what to do around Ipswich. We had dinner in the licensed restaurant and it too was of good quality. For elderly people request a ground floor room. There was a bit of road noise but not excessive. Motel is only 5 minutes drive from the racecourse
The 3 bedroom house worked well, all 7 of us had a comfortable bed. Plenty of room to lounge around inside and out. I was grateful for the good size kitchen and bathrooms for my large crowd and the washing machine was a real plus.
It is the people who make this motel so special. Evan and his wife are just so friendly and accommodating. Nothing is too much trouble. We were travelling in an old fashioned car, and Evan made sure we were parked under cover and on the flat. The rooms - although not huge - are clean and comfortable. We also appreciated the onsite restaurant where we enjoyed a delicious evening meal. Many thanks.
Great staff who always go out of their way to assist. The Motel is close to the City heart and is ideally located for my work commitments. Some rooms are self contained which assist me due to starting and finishing work at odd times occasionally. Keep up the good work.
My husband and myself stayed in a motel room and it looked over the pool. The room was tastefully and beautifully decorated and very comfortable. We had breakfast the next morning and it was cooked to perfection. Thank you for your excellent service.
We booked thru an agent for the CMC Rocks festival with no expectations but found a great Hotel with such a clean comfortable room and staff who could not be more accommodating at breakfast for my gluten free daughter. We were very impressed with this hotel and will definitely be staying here next year.
We had a lovely stay here for 4 nights. The rooms were clean and we had a great sleep. The two story building has a beautiful garden in the center and the place has an outdoor pool (perfect for QLD in summer!) The people were really friendly and I would recommend the cooked breakfast which was a classic bacon and eggs - delicious!
Stayed in the one bedroom apartment with kitchenette. Close to central Ipswich. The owners were very welcoming and accommodating to some unusual business requests. They dropped off several deliveries of equipment to my room. The self serve laundry facility was very useful. Would definitely choose to stay here again.
Spent a couple of weeks, with six workmates, in one the three bedroom houses. The house was spacious enough for six men, with a decent size kitchen, laundry and two bathrooms. The large outdoor area was also a bonus, for indulging in a few cold ones after a long day. Not to mention the meals and service in the on-site restaurant were superb.
Stayed here with a friend for the weekend. Nice place, Nice owners. Let us check-in to our room earlier than expected and gave as bowls and cutlery to eat our take-out. Cable and Wi-fi worked well in the room.
The rooms are a nice size with good aircon and a view into an internal atrium. I stayed four nights with colleagues and dined here on three occasions. The manager, Nick, looked after us very well, even going beyond on a colleagues birthday finding some edible candles that we popped on a small cake Breakfast was big and more than enough. The breakfast chef, a young Spanish man, was fast and accurate with orders Easy to find and easy to head out from in any direction. Convenience store across road and Coles within 10 mins walk (or 2 mins drive)
5 star beds... air conditioning. Great restaurant, excellent breakfast......not too expensive....very friendly hosts. Neat and clean. Hardly any road noise. Pool. Close to shopping centre. Green surroundings. Easy parking.
After riding the full length of the Brisbane Valley Rail Trail we enjoyed a clean room, comfy bed, hot showers, great breakfast & very hospitable friendly service. Parking down the back for our van and trailer was easily accessible. We'll be back next year!!
Wonderful motel! Received lovely customer service. Room was tidy, bathroom was clean and it was a very comfortable home away from home. I would definitely recommend this motel to any traveller to the town.
I spend a lot of time away from home and I found the friendly service by Evan and his staff to be both warm and welcoming. The rooms were clean with comfortable beds and the facilities were excellent. The restaurant provided a good selection of meals and the portions were ample. I have no hesitation in recommending this place as an ideal place to stay while travelling.
Spotlessly clean, decor has been updated, comfortable mattresses, good linen, friendly service. The layout of the motel is lovely with a central garden courtyard. Ample parking, some undercover. We had a triple room which consisted of a double and single bed. Warwick Road is a main road, but the motel has put in place some great sound proofing measures such that you wouldn't know. Handy to the CBD and Hospital. There is an organic market and cafe across the road. Dined in the restaurant, friendly and efficient service, meals are simple but tasty. Would definitely recommend this place to both corporate and private customers.
A pleasant and enjoyable stay with plenty of space in the room which had a kitchen and lounge all for $140 a night. Worth the star rating. Central to ipswich. Easy in and out access. Staff were very friendly and approachable. Room was clean and nothing was a bother.
We wanted somewhere not too far from the CBD but quiet. The Best Western was a perfect choice. The room was very clean and well looked after. Bed was comfortable and we did not hear any traffic. The restaurant was not open for dinner as Sunday is the only night it is closed but they offer dinner and breakfast at reasonable prices on the other days. The manager was friendly and helpful. We will certainly stay here again next time we are in Ipswich.
We stayed overnight while on a family visit and were impressed with the cleanliness of our room, the comfort of the mattress and the overall ambience of the room, although it wasn't large. The rooms are well sound proofed, there is practically no noise disturbance from next door. Plenty of parking space, nice bbq area for families if required and the restaurant was pleasant, although we were only there for breakfast. This establishment is definitely geared for families. Situated close to the Hospital (within walking distance) but it's a little longer walk into the city centre. We would stay again.
My wife and I stayed here recently. The motel is very clean and tidy and the rooms are very comfortable, Staff are very friendly and helpful. If you from out of town and have to visit the Ipswich or St Andrews the hospital it is the ideal location.
The rooms are immaculately clean and comfortable with good beds. Lovely dining room serving breakfast, lunch and dinner. I was running late checking out and the owners were amazing - so considerate and helpful. Highly recommended.
Stayed over night to visit friends, with 3 couples it was fantastic to all share the one apartment, it was designed with a two bedroom 1 bathroom and a one bedroom unit with its own kitchen and bathroom, all very well appointed with everything you could need. The bedding configuration was in the 2 bedroom 1 queen and the 2nd bedroom 2 singles, the interconnecting single apartment was 2 singles, this suited us well. The beds were very comfortable and the pillows were fantastic. The price was reasonable and the proximity to CBD was great. The staff were very friendly and I would highly recommend this motel, also free wifi was great too.
Check in was quick and easy the owners were nice and helpful, though the standard room was so small not big enough for 2 people let alone 3 and the small cream padded chair in the cnr was disgusting with stains all over it...owners throw it out! I said to my husband that this is something that you put out for the council to pick up...buy a black or dark chair that doesn't show the dirt and stains lol
Stayed overnight in a clean, modern room. Bed was very comfortable & room was warm even without the reverse cycle air conditioner turned on. Room was quiet & staff friendly & helpful. Location was a short drive from city centre. Will be staying here again when next in the area.
For our overnight stay in Ipswich we found this friendly motel comfortable with all the facilities needed for self catering. With a separate bedroom and well appointed kitchen / living area our needs were well met. Located within close proximity to the CBD provides easy access to shoping, restaurants and services. Early access again appreciated allowing us time to get settled and go to a family gathering without rushing. Reasonably priced, comfortable and well located.
Spent two nights here for a business trip. Staff were friendly and the room was comfortable. Nothing flash, but everything worked and was clean and tidy. Cable TV, wireless internet, and air conditioning that was quiet enough to leave on at night.
Very nice accommodation in Ipswich. Best motel bed I've slept in in a long while. We booked 2 double rooms to accommodate our family. We didn't get interconnecting rooms but this is an option. Very quiet rooms. Great place for an overnight stop.
I have not stayed in the motel recently, hence only 4 stars based on other reviews. But I was enchanted by the Piano Bar where the owner - a truly professional musician made our diner an unforgettable event. Standard piano pieces that every baby boomer will enjoy. Good old style quality recital unmatched in Brisbane area. "Unfogettable" "As TIme Goes By". Its a pitty you cannot smoke in the bar anymore but "Smoke Gets in Your Eyes" compensates for it. Great service, nice people.
A number of our staff use this property when visiting Ipswich and surrounds on business, probably for the last 10 years or so. The rooms are comfortable, parking is easy, grounds are tidy, location is convenient and the management very pleasant and welcoming. This room had a single or queen bed, the usual facilities you would expect, was clean and quiet and good value. Room service dinner was both timely and appetising. No complaints from us...
So after a long long day in the car, found this lovely property and really had a good stay. Although we were only here one night it was very relaxing. The room we had was on the main floor and looked into a beautiful tropical courtyard. We had a small suite which was very nice, separate bedroom and nice big kitchen living area. So this is good if you travel with kids (we don't) but enjoyed the space. the suite has af ull size fridge, and a cooktop in the kitchen as wellas a proper table for meals. Also equipped with a small desk for computer also free wifi. Very clean and comfy. Really enjoyed the grounds with all the lovely plants, Such a nice surprise for a Motel on a main road. Best surprise is the store across the street that serves up homemade chinese food, made by the owner and her husband. Not a large selction but at least 5 or 6 items. So supper for two is $14 which is a great deal. Also an organic market next door to the store.
Rang, booked in and arrived 15 minutes later and booked in. We were tired as had been driving all the previous night. Fell into bed and slept for a couple of hours. Although we had to walk up flight of stairs to room, this was all good as it was not raining. Bit of a struggle to carry up bags though. Shower was a let down, could not get the water to be correct, it kept changing between hot and cold which was so annoying as I was washing my hair. Restaurant on site, but quite pricey so did not use and drove to town and had a great bistro meal at the RSL.
We stayed here when we came to the lure expo. Handy place if your doing something at the show grounds as its only a 5 minute walk. The staff are friendly and the little restaurant do a great feed. Will be back next year.
Stayed with my brother from interstate for one night in a twin. Comfortable enough motel with the basics that make a short stay palatable. Okay for one or two nights; bed comfortable but when will motels/hotels realize that some people like firm pillows, not these super soft ones that seem so prevalent?
This hotel is located a short distance from the centre of ipswich and has always had adequate car parking. We have stayed in this hotel a number of times, changing from the upstairs single room to the apartment rooms on the lower floor. This year we stayed in an apartment room and were met by the usually well prepared room. There is some road noise but definitely nothing to complain about or cause us to look else where. Staying 2 nights, the complimentary milk, tea and coffee were refilled. We will definitely stay again next year.
Stayed here last week for 2 nights whilst my husband was working in Ipswich. It was the only room available as the V8 touring car event was on in Willowbank. The price was crazy expensive $485 for 2 nights due to demand. We had room 25 which was on the corner and it faced the intersection on busy Warwick road. Way too noisy. Not much sleep was had due to the hoons of Ipswich. The tv was not working but the manager quickly replaced it for us. Thanks. The photos online made it look better than it really is. Would not stay here again mainly due to the noise factor.
Stayed over night for business. Room was nice and modern for my liking. Great friendly staff. OK the 2 best things. 1- excellent meal down in the restaurant 2- best sleep in weeks on the super soft bed.
Room was very nice and very clean. Room service was a nice touch after a long, long day. Even though there were a lot of guests the room was very quiet. The bathroom was not huge but big enough for a one night stay. Owners were by friendly.
Recently stayed at this motel for a few nights in a single upstairs room. The room was well appointed and very clean and tidy. The bed was very comfortable and the room had tea and coffee making facilities. Plenty of parking is also available. Breakfast was enjoyable with both a continental or fully cooked breakfast available. There is free wifi in the rooms but it was a little tedious having to log on every time you used it. The owner/manager and his wife are real people persons and want to assist in your stay wherever possible. We arrived back late one night and they were only too happy to keep the bar open for us. The trundle beds are very hard though. Not much else on the down side so would recommend this as a place to stay.
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