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Vorteilscode

Best Western Hotel Corbin Inn, Corbin

4.0/5  - basé sur 424 notations.
2630 Cumberland Falls Highway, 40701-2732, Corbin, United States - Karte ansehen

Das Best Western Corbin Inn, günstig gelegen abseits der I-75 zwischen Michigan und Florida, ist der perfekte Ort für Ruhe und revitalisierende Entspannung, während Sie privat oder geschäftlich auf Reisen sind. Ganz gleich, ob Sie auf der Durchreise sind bzw. einen Besuch oder eine Geschäftsreise planen – bei einem Aufenthalt im Best Western Corbin Inn kann man Corbin, Kentucky, von seiner besten Seite erleben. Dies Hotel in Corbin ist umgeben von zahlreichen Outdoor-Abenteuern - von Reitausflügen bis hin zu Wildwasser-Rafting und allem dazwischen. Weitere Attraktionen umfassen das Original-KFC-Museum, Cumberland Falls State Park (auch bekannt als „die Niagarafälle des Südens“), Grove Marina, Laurel Lake, Daniel Boone National Forest, The Arena, Nibrock Festival und vieles mehr. Das Best Western Corbin Inn bietet Gästen gemütliche, gut ausgestattete Gästezimmer, jeweils komplett mit jedem Komfort des eigenen Zuhauses, zum Beispiel Kühlschrank, Mikrowelle, Kabel-Satellitenfernseher und High-Speed-Internet. Zur weiteren Ausstattung in diesem Hotel von Corbin gehören ein täglich serviertes, kostenloses kontinentales Frühstück und ein beheiztes Schwimmbad im Freien. Geschäftsreisende schätzen die unmittelbare Nähe des Best Western Corbin Inn zum Arena Convention Center und zu ortsansässigen Unternehmen und Hochschulen wie Baptist Regional Hospital, Cumberland University, Union College und Eastern Kentucky University. Das freundliche Personal des Best Western Corbin Inn freut sich darauf, Sie in diesem erstklassigen Hotel in Corbin zu begrüßen. Buchen Sie noch heute Ihren Aufenthalt im Best Western Corbin Inn, und sparen Sie.

Best Western

Hotel Corbin Inn

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Gebildet aus de 422 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
206
Sehr gut
132
Befriedigend
39
Mangelhaft
26
Ungenügend
19
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
18
Alleinreisende Alleinreisende
31
Familie Familie
155
Geschäftlich Geschäftlich
44
Geschäfts-<br>reisende Geschäfts-
reisende
54
Geschäftsleute Geschäftsleute
43
Geschäftsreisende Geschäftsreisende
49
Paare Paare
134
Reisen mit Freunden Reisen mit Freunden
24
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Laurel Lake boat trip"

5
10/09/2018

Very surprised that the room had wood/vinyl and tile floors. liked that change very much. King bed was very comfortable and TV/cable was great. Also had a nice refrigerator, much larger than any other hotel we have stayed. Had a separate large freezer that a 10 pound bag of ice fit in. Shower was the best water pressure we have ever had. We had been staying up the street and will return to Best Western Corbin for all future boat trips.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your comments have made our day so much brighter (even if it is raining outside??)... thank you so much for such great review. It certianly was a great pleasure to have met you and the family. We will look forward to seeing you again. Thank you

"oh wow!!"

5
09/09/2018

The breakfast and the decor of the dining area was absolutly beautiful. It was so bright and cheery. The food was delicious, and the selection was very generous. I really enjoyed the freshly made yougurt, too.!

Victor P, Owner at Best Western Corbin Inn, responded to this review
We have completed major renovations and breakfast area surely turned out great. Your review certainly made our day brighter and the staff and I both appreciate your lovely comments. Thank you for being so kind in taking the time to provide us with such great comments. Of course, we are looking forward to seeing you all again.

"Very Nice Stay"

5
01/09/2018

This was a great stop on our way down south. This property is very clean, comfortable and well located right off I75. This BW has also been recently been remodeled with many beautiful upgrades including laminent flooring, excellent shower fixtures, furniture and linens. The staff is friendly and accommodating - super hospitable. There is also a great outside pool, outdoor conversation areas, breakfast and a couple of dynamite local restaurants within walking distance. Pet friendly, too! Highly recommended for you stay in the Corbin/London/Williamsburg KY area!

Victor P, Owner at Best Western Corbin Inn, responded to this review
What a wonderful review! I am so appreciative of your kind remarks. It is such a huge pleasure to have had the opportunity to serve you with our hospitality. Please visit with us again.

"Renovated to Please"

4
10/08/2018

Easy access to a hotel close to the highway. However, if you had a dog to walk you were out of luck as everything was built on steep slopes! Recently renovated and the upgrades were needed and well done. In order to post this short comment, I must reach at least 200 characters. Hope this does it!

Victor P, Owner at Best Western Corbin Inn, responded to this review
Thank you for such great remarks. Your comments are humbling and motivational for us to continue performing to our level best eash day. By the way, we have created a nice area for Pets, and offer bags for waste removal, trash can etc. we are a Pet friendly hotel and certianly realize the importance of Pets in our family and in our lives.

"Doggone bad night!"

2
07/08/2018

Pet friendly hotel presenting it's own set of problems for all. Pet hair on sheets and floor,, barking dogs during the night on both sides, we did not have a pet. No bath mat and toilet too low. The location is convenient from the highway, pool is well maintained and has stocked towels, excellent breakfast variety, restaurants within walking distance and large well lit parking lot.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Please accept my sincere apologies for not delivering excellent services while visiting with us. Please allow me to assure you that we take extra care of the room after a Pet checks out it. For example, very pillow, mattress pads, comforters, shower curtains etc are stripped to wash. Also, we have removed carpet and installed hard surface floors that is swept and mopped each day. I will certainly advise my housekeeping staff to be extra detailed oriented from now. The fact that we are a Pet friendly hotel has never imposed any issue on our standards and it will never become a negative aspect of our business. We will simply improve our services furthermore.

"Pool with grand kids."

4
03/08/2018

We stayed in the Pool about 5 hours a day. There is a lot to do close. We went to the Fort Boonesborough out to the fall, to the first KFC and the kids did like all three of these stops. the breakfast bar is OK I have see a larger section but all that they had was good.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I appreciate you taking the time to provide us with your valuable feedback. Thank you very mich.

"Very Economical choice, Very late arrival but hotel took care of us!"

4
31/07/2018

We were returning from South Carolina to Ohio and due to several traffic issues and other stops, we realized we would need a hotel for the evening. As we left eastern Tennessee, I began to check various websites for hotel in this area or closer. Many were full. After checking the Trip Advisor reviews, I contacted this hotel and was able to book two rooms for our family (with 2 beds in each one). I had to put my credit card down for the deposit since it was after 6:00 p.m.,(understandable) but the clerk said that she would hold on to charging it until we arrived since we had two families who were going to each pay for their room. When we arrived at 10:00 p.m., (less than 2 hours after booking), the desk clerk had our paperwork and keys all ready for us! She then used my card to pay for my room and took my brother in laws information for his room, changed it in the computer (from mine) and ran his credit card to pay for his room. She gave us the details of breakfast and the other amenities and we were off to our rooms.....less than 10 minutes in the lobby!! (great!) We had figured that we would have second floor rooms and probably not be next to each other.... so we were pleasantly surprised when the clerk told us that we were not only on the FIRST floor but side by side!! For late reservations, this hotel came through for us. The spaces directly in front of our room doors were open and so we backed in and easily unloaded our vechicles into our rooms. We had checked in and got our stuff in our rooms in less than half an hour. What a great way to end an otherwise very long and tiring day. The cost was extremely reasonable....considering that we made them late on the day of check in. (and they honored our AAA discount!) It was a great value but we did not have to sacrifice for that value. The rooms are standard for this age of a hotel with exterior doors opening directly to the parking lot. The door had a great security lock which I don't see often. (one where you can set the security lock inside but be able to open the door just enough for someone to pass something through. (as well as the eyehole.) I felt very secure in the room. The room had two queen size beds, mini refridgerator, microwave and two nice chairs to sit in by the window. The beds were extremely comfortable although the pillows were a little flat. The room was clean but had that smell of cleaning solutions....but at least you know they are cleaning the room!! The A/C worked great and was easy to adjust. (It was a very hot/humid night). The bathroom had the sink and vanity outside the toilet/tub which is a feature that our family really likes since it allows one person to use the sink and mirror while another is using the toilet/tub/shower. The tub/toilet room was a little small but again, that can be expected from an older hotel. The shower/tub had one of those curved curtain rods which gives you more room in the shower but does take up more space next to the toilet. It was still quite adequate for what you needed to do in there. Water pressure was fine, water temp was fine. My wife did have some problems switching the water from tub faucet to shower, but once she figured it out, it was easy. We had a very restful and comfortable sleep (as I said, we were very tired). There were no noises heard from above or outside. The breakfast is in two small rooms off the lobby. (one for the food and one for seating.). The seating area was small for the size of the hotel, but there were additional seats in the lobby. The food area was somewhat cramped, but you could work your way around it fairly easily. It was standard hotel breakfast fare... waffle machine, breads, fruit, yogurt, cereal and hot foods: eggs, sausage, bacon, biscuits and gravy. The scrambled eggs were made with onions and peppers in them but they were easy to pick out for us finicky eaters....lol. Everything tasted fine and it was filling. The ladies stocking the breakfast area were friendly and did a great job keeping it stocked. Checkout was less than 5 minutes and we were on our way. The area where this hotel is located has a lot of closed businesses around it and it sits back along a tree line, but don't let those things deter you from choosing this hotel. It is an extremely economical choice in the area with friendly staff and clean rooms that give you plenty of space.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am certainly impressed with your detailed review of my hotel. I value your feedback as it provides A learning experience for us all to improve in the areas where we might more attention and it also motivates us to continue performing our best each day.

"Great beds, pool, and breakfast!"

5
31/07/2018

Had a very pleasurable stay at this Best Western. I was very pleased with the beds and that is the main thing that I look for! Clean, and comfy. Had a very nice pool and a great breakfast. Would definitely recommend!

Victor P, Owner at Best Western Corbin Inn, responded to this review
Having the opportunity to serve you and the family with our hospitality was a great pleasure. Thank you for visiting with us. Please do come back again to see us.

"Great pool, good breakfast"

5
02/07/2018

We stopped here late night. Night manager was very welcoming and took great care if us. Breakfast was hot, ready and tasty. Great pool, with nice mosaics on the bottom of dolphin and sting rays. We will stop in if cruising through again.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I can only say that I am humbled with such a great review and wonderful comments. My staff and I are very appreciative for such a motivating review. It sure helps maintain our goal of exceeding our guests expectations each day. Thank you. We are looking forward to seeing you again in the future

"Damp room, personable service, nice breakfast"

2
01/07/2018

I'm one who generally writes a review on places (restaurants and hotels) that we've particularly enjoyed. This one is mixed... the breakfast was very good, with the kitchen staff giving attention to details and keeping everything stocked. The room was generally clean (minus the statement in a few sentences to follow)... what you would expect. The beds were made nicely and the bathroom, sink and counters were all in proper order. There were a few insects near the front window on the floor (curled up and dead), as well in the corner of the bathroom... I think they were rollie pollies, but am not confident. The serious downside was the dampness of the room. It triggered an on-going cough for our youngest child, who has a very mild case of asthma. It is usually treated with an inhaler -- that is used two, maybe three times a year. However, our experience here became unmanageable. Our stay was for two nights. The first night was challenging. The second night became unmanageable in light of the unusual schedule we had. We planned to view and photograph the moonbow nearby and as such, did not return to the hotel until around 1:30 a.m. Once everyone was settled, the breathing became challenging again. With it being around 2 a.m., our options were limited -- so our youngest and I slept in the van (where our child could more easily breathe) while the rest of the family stayed in the hotel. If you are looking for a convenient location to nearby attractions, I wouldn't necessarily discourage you from considering staying here. The location is directly off of the freeway (we did not experience a problem with road noise). The beds were very comfortable. However, if any member of your family or party has a breathing condition, you would not receive a recommendation from me for staying here.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Please accept my sincere apologies for not being able to meet your expectations. As you mentioned, the staff surely takes pride in their duties and it is extremely sad to hear that your experience was less than perfect. As you noticed, we had replaced carpet with hard surface flooring and it has eliminated allergens and dampness that a carpeted room may hold. I wish you would have allowed an opportunity for us to help while you were at the hotel, especially when you stayed for 2 nights. We would have gladly offered another room even if it was in the middle of the night. There is absolutely no reason one should have to sleep in the vehicle when staying at a hotel. Nothing is more important to us then to deliver a good nights rest to each and every one of our guest.

"Highly recommended!"

5
01/07/2018

We booked here last minute, about an hour before arrival. When we arrived we were a bit disappointed to see it was a motel. However, once we got in the room disappointment disappeared. The room was very clean, very cute and roomy for 2 adults, 2 teens and a dog. Cute red chairs with a table by the entrance. The fridge has a separate freezer. The sink was outside the bathroom which is a great feature so one person can shower while another gets ready. Beds and pillows were very comfortable. It was pet friendly and walking our dog was much easier in a motel. So was unloading and packing. In the morning breakfast had awesome choices. Eggs, bacon, sausage patties, yogurt, oatmeal, waffles, cereal, etc. Drinks included coffee, orange juice, apple juice, milk, tea. Everything was cooked perfectly. It was crowded but the lady working there kept everything well stocked. Every employee I passed smiled and said hello. This included the nice ladies cleaning rooms in this heat. Great service, great breakfast and awesome, clean room. Highly recommended!

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your remarks are humbling and provided such a boost to our motivation to perform better each day. Thank you for your valued business and for taking the time to provide such great feedback. Please visit with us again.

"Hidden treasure for travelers "

5
09/06/2018

The king room was spacious and clean and the renovations were nice. We stopped late and were not disappointed. Breakfast was a bonus and coffee with half and half is a sign of the attention to its guests. The shower was large and had two shower heads. For travelers passing through you should be pleased.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your feedback is greatly appreciated. My staff and I are humbled with your kindness. We certainly are receiving many wonderful compliments on our renovation efforts and it makes the process worthwhile. Our efforts would not mean anything unless our guests are satisfied with the accommodations. Please visit with us again.

"Ten dollars"

1
25/05/2018

This is what your safety and security is worth to property owner Victor Patel. Victor, this is the review I told you I would write after you refused to respond to my numerous emails. We stayed here a few weeks ago and found the room very nice. But the morning of checkout I went to grab some breakfast and bring it back to the room while my Wife stayed in bed. Returning to the dark room I could not see to manipulate the deadbolt which was unfamiliar and I couldn't find a DND sign which turned out to be a magnet the same color as the door. My Wife said "Don't worry about it, no on is going to come busting in". And then they did!! Two men burst through the door at 10:15 am talking loudly like 3 feet from our bed. Our car, the only one left in the lot, was directly in front of our door. Blinds were drawn and we had asked for a 12PM check out. Anyone with a brain would have knocked. I immediately called the front desk to ask who just busted into our room. She said it must have been Housekeeping but offered no explanation. I dressed and walked out to find the offenders. Every single room had the doors wide open and unoccupied which I found strange. I finally found the two men sitting in a room playing on their phones. They just said sorry sorry as did the desk clerk when I got to her. After completing the guest survey I received I got a response from the owner Victor Patel with an apology and and 10 dollars off our bill. I would expect any competent owner to be horrified that such a thing had happened and to bend over backwards to make it right. But when I responded to his email saying 10 dollars wasn't enough, he never responded. I then contacted Best Western corporate and they never responded either. So I guess this is all your security is worth at any Best Western. I will never stay at another one again. Victor, I told you how nice your Motel was and that all you had to do was step up and I would give you a positive review, but apparently a few dollars is all that stands between you and concern for your guests. BTW the breakfast is awful.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Dear Sir As you would agree, from the moment any of the hotel staff became aware of the small incident, we have done nothing but to sincerely apologize to you at every opportunity we had. In fact, I am extending yet another sincere apologiy for that mistake. Upon your departure from the hotel several weeks ago, I have received at least 6 emails from you. YES, I have responded to your emails in a very professional manner. In the last 6 email messages, you have agreed that you could/should have engaged the privacy lock on the door, or utilized the “Do not disturb” signs. Of course, the staff knows to knock on the door before opening, however, it was almost 11AM and majority guests had departed (the reason you saw the doors open)... the housekeeper made an assumption that your room may be empty as well (he never entered your room, he was outside in the walkway). The staff went thru a training again and we have stepped up our services. The Front Desk Manager issued a credit immediately and also offered a late check out so that you can relax before traveling. I take any incident at my hotel seriously and utilize it as a learning process. I certainly would have offered a FREE NIGHT, as I am totally dedicated towards customer services, HOWEVER, your email messages were outlined as a THREAT in order to extort more money from me. If I didn't believe in customer privacy, I would have “copy/pasted” your messages for the entire world to read. It is against my business ethics to give in to a THREAT to avoid one negative review. I am sure that the readers would agree with me that a business can not be conducted while feeling imprisoned by a social media threat!

"Adequate"

4
08/05/2018

Room was okay, beds were comfy and new floors were a bonus. Check in with Tammy was short and sweet. Drew at check out was very, very nice. He made sure we had all we needed for breakfast as well as helped us find our way to the nearest grocery.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I appreciate your loyal business and the time you have taken to provide us with your valuable feedback. It is our goal to exceed our guests expectations and it helps to know that we are successfully executing our service goals. We look forward to seeing you again.

"What a steal!"

5
03/05/2018

For the money you cannot beat this hotel. Always friendly staff, always clean, great location and very comfortable. And pet friendly!! It even has upgraded wood flooring which is great for allergies and overall appearance and cleanliness.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Thank you for such great review. We sure hear numerous compliments from guests about the upgraded hard surface flooring as opposed to carpet. Of course, it help reduce the allergens and it is a much cleaner, fresher room. It means a lot when we hear kind remarks from guests like yourself. It makes our efforts worthwhile. Please do come and visit with us again.

"Lodging review"

5
28/04/2018

Excellent front desk service by trained and qualified personnel during both check in and during the time of our lodging. The room was clean and very comfortable as well as being well stocked with needed toiletries.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Though it is our duty to ensure that our guests are comfortable at all times, it sure brightens our day when we hear such great remarks. Reviews such as yours makes our goal of exceeding our guests expectation much more attainable. Thank you for your kind words and for your valued business. We are looking forward to seeing you again.

"Great Stay"

5
27/04/2018

We had a very nice stay at the Corbin Inn. It has been recently remodeled, very clean, pet friendly and convenient to I 75. The breakfast was better than average and all of the staff were friendly and helpful. Our kitty got trapped behind a drawer which we could not remove. They graciously helped us extract her and we were able to continue our trip. We recommend this hotel for leisure and business travelers, families and couples. It is one of the very best BW Hotels we have seen.

Victor P, Owner at Best Western Corbin Inn, responded to this review
We certainly our proud of being a Pet friendly hotel, and we accept Pets as a part of the family. Although there is a fee for the Pet, our guests realizes the importance of having the pets travel along. It certainly was a pleasure to help you all with the Kitty who decided to play "hide and seek" with us all. She is an absolutely amazing cat. Thank you for staying with us.

"Great stay"

4
26/04/2018

The breakfast was awesome your breakfast attendant was friendly and very helpful actually all the staff was pleasant thank you the rooms are very clean I love the flooring it's so much healthier and relaxing every hotel should follow your example and upgrade their rooms guarantee they would have more business rooms are reasonably priced and that's comforting this day and time with everything so high

Victor P, Owner at Best Western Corbin Inn, responded to this review
It was a huge undertaking to remove the carpet from our rooms, but it certainly is worthwhile since we are reading increasing amount of compliments from our guests on daily basis. Though the renovation is an ongoing process, reviews such as yours helps us stay on the path towards improvising the facility. Thank you for taking the time in providing us with such great remarks. Do visit with us again soon.

"Nice stay"

5
23/04/2018

We enjoyed a very nice stay at this hotel. Staff was friendly & efficient..morning staff named Drew..didn't catch our check in staff's name.. Our room had recently been remodeled as well.. nice comfy bed, clean and the addition of a settee for tv watching was very nice as well. Price was a little on the high side, but I'd say it was worth it for a good night's sleep. Breakfast was very nice as well...above average selections and clean, clean, clean

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am humbled with such kind remarks. Your took your valuable time to provide us with your feedback and I certainly feel honored. Thank you for allowing us to serve you with our hospitality while in our area and we look forward to seeing you again.

"Great location, but a bit expensive"

5
16/04/2018

We have stayed here before on our way to and from Florida. This year they are In the process of renovations, our room had been renovated and was extememly tasteful, beautiful wood floor, comfy bed not to forget the chaise, This is a perfect location as it's just of I75, and allows pets. There were 2 cats wondering outside, which made our day..we had to give them some of our cats food which they gobbled down. Highly reccommend this hotel

Victor P, Owner at Best Western Corbin Inn, responded to this review
Kind remarks, such as yours, are always welcomed. It is our pleasure to have gained your loyal business and I am happy to hear that you admired our renovation efforts. The elimination of the carpet has been a major change for us, but all the great remarks from our guests indicate that we have made the right move. Thank you for being so kind. We will see you next time you are in the area.

"Best Western Corbin, Kentucky "

4
16/04/2018

Checked in late on a Saturday night, hadn't stayed here before, very nice (remodeled- per front desk) rooms, no carpet a plus- nice, clean, either wood look ceramic or laminate floors. Great coffee (Folgers 100% Colombian) for continental breakfast !

Victor P, Owner at Best Western Corbin Inn, responded to this review
Such wonderful comments always brightens our day. Thank you for staying with us and being a valued guest at out Hotel. The rooms have been renovated recently. The carpet has been removed and we installed a hard surface floors and retiled the bathroom/vanity area. Our guests are applauding us for making the rooms allergen proof. We will look forward to seeing you again.

"Very Nice stay"

4
14/04/2018

Everything was as expected from a Best Western. No issues - staff was friendly and attentive. Couldn't ask for anything more. Hotel was close to local sites and attractions. Next time I am in the area I will be staying here.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Though it is our goal to exceed our guests' expectations, it certainly makes our day brighter when we hear such great comments. Thank you so much for your valued business and we will see you again sometimes.

"Sink was clogged, Paid extra for lower level room."

2
09/04/2018

Okay, We travel from time to time. Our go to motel is Best Western. We use them because of our Costco membership. I know that there is different grades of motels, But we did not want to pay for a clogged sink. I know this motel is dated. But really! Breakfast was typical of most that we have stayed at. But please discard daily all biscuits. That thing was as hard as a rock. Cheap food to make people happy, especially in the morning. Use this as a rule of thumb. When I pay for something I want the whole value. Please look at the small things that go a long way for the customer. Staff was friendly an kind.

Victor P, Owner at Best Western Corbin Inn, responded to this review
My sincere apologies for not able to deliver exceptional services as we strive for on a routine basis. Please allow me to assure you that we staff the hotel at all times and had you given us the opportunity, we would have gladly taken care of the sink issues. As per the breakfast, we receive numroeus compliments each day as we serve an extended deluxe breakfast that allows each guest to make their personalized dish. For example, we have a make your own best waffle station with various toppings to chose from, to be able to use various condiment (almond, pecans, dried berries, chocolate chips, coconut, brown sugar) to make your own best yogurt parfait. We also serve Eggs, Sausage, Bacon, Biscuits, Gracy and oatmeal as our hot times. Of course, additional toppings such as cheese, salsa etc are available to design the item to your taste. We always offer variety of fresh fruits, variety of cereal, choices of juice and even offer gluten free items. I am surely saddened that you were not satisfied with our breakfast. The staff is here to help remake any item that you didn't find to your satisfaction. I hope you will reconsider and visit with us again if you are traveling in the area.

"the whole place is fantastic and one is being trated like Family"

5
07/04/2018

various rooms , we tried , are all very good and really clean !!!!!!! it's been a pleasure to stay with this innkeeper and his staff !!!!! any time , we travel south and north , it's certainly our place !

Victor P, Owner at Best Western Corbin Inn, responded to this review
It is our goal to treat each guest as a family member and provide them an alterntive "home away from home" while traveling. Of course, we could not remain motivated in our goal if it weren't for guests (family members) such as yourself. Great feedback from our guests is the only thing that keeps us geared up and to perform better each day. We are looking forward to seeing you again.

"Best Western in Corbin KY"

5
07/04/2018

Excellent place to stop in Corbin area. Staff was friendly and helpful, breakfast was very good. Room was comfortable and clean. Entrance to room is exterior, but in our case we were able to park in front of our door and the room was very quiet.

"Danky"

2
02/04/2018

Stayed here because it was the only pet friendly hotel available the weekend we went. The carpet in the bedroom was nasty. This is an old, danky hotel in much need of updating. Fairly clean, but I am a clean freak so it was not up to my standards. A lot of really good restaurants within walking distance, however.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am saddened to read about your experience. Please accept my apologies for not being able to meet your expectations while visiting with us. Though we have conducted a major renovation and updated our facility by removing carpet and installing hard surface floors, new beds and furniture package, and have renovated the Lobby and breakfast area as well. Of course, we continually seek feedback from our guests so that we can improve the facility on regular basis. Since you are using a generic name (SuperMom1656), I am unable to verify your stay at the Hotel that would help me investigate the matter further (such as room number and the issues you encountered). Please feel free to reach out to me at (606) 528 2100 so that we can discuss your stay in details and I will be able to offer some type of resolution. Thank you for taking the time in providing us with your valuable feedback.

"Great room"

5
29/03/2018

It couldn't have been better. My husband had just gotten out of the hospital a few days before. We needed a room with some handicap amenities. I didn't ask for that. All I said to the front desk person was he couldn't do stairs. She picked up on it immediately and put us in the perfect room. Thank you so much

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am happy to hear that the staff was able to understand and provided the room type that best met your needs. It certainly is our goal to exceed our guests' expectations each time they visit with us. Of course, reading such great comments certainly provide continuous motivation to perform better each day. Thank you for such kind remarks. Please visit with us again

"Great choice for Ontarians driving home from Florida"

4
19/03/2018

Corbin is just over half way home to the GTA from the Tampa Bay area in Florida. This Best Westin is quiet, clean, had a great breakfast bar (including great coffee) and is very conveniently located. Will stay here again!

Victor P, Owner at Best Western Corbin Inn, responded to this review
A great review, such as yours, surely makes our day. Thank you for taking the time to share your thoughts with us. I will certainly be looking forward to seeing you all again.

"Very clean & good sized rooms"

5
18/03/2018

Stopped here late at night on our way home from Florida. Hotel doesn't look like anything great on the outside but inside is extremely clean. I was surprised how large our room was (#209) and our beds and pillows were very comfortable. I was sad we were leaving so early the next morning because it was such a nice bed. Did not stay for the breakfast. Would recommend to anyone.

Victor P, Owner at Best Western Corbin Inn, responded to this review
It is extremely helpful to hear such great remarks from our guests. Just like you, we receive several comments about the comfort of our beds on daily basis. It is our goal to ensure that our guests are satisfied with our accommodations, especially the comfort of the beds. Thank you for sharing your feedback with us. We are looking forward to seeing you again.

"Wonderful Place to Stay!"

5
05/03/2018

Impeccably clean, friendly staff, mattresses to die for, excellent breakfast......why you would want to stay anywhere else is beyond me. We arrived after 13 hours of driving and were thrilled to find such great accomodations. We will be back!

Victor P, Owner at Best Western Corbin Inn, responded to this review
To say that your feedback made our day would be a total understatement ??. Thank you so much for allowing us the privilege to serve you with our hospitality. Of course, we are looking forward to seeing you again and again ...

"Great visit"

5
20/02/2018

Had read that this was under renovation, but if we hadn't read that, we never would have known. Nothing was out of place, no building materials anywhere. There was a storage barn behind the building, but even that was neat. The room was beautiful...new bathroom (no tub) huge bed with ample pillows, wood floors. The room was everything you would hope to have in a room.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am humbled by your kind remarks. It certainly helps us boost our confidence and to strive further to achieve higher goals when we receive such great feedback. Thanks for taking the time in providing us with your valuable feedback. We will look forward to seeing you again the next time you are in the area.

"Recently remodeled - great staff"

5
10/02/2018

We stayed at the Best Western Corbin Inn on our way to visit relatives in IN. Upon check-in, we were greeted by a very professional and friendly employee. We were traveling with our pet and were given a first floor room - we appreciated that so much. The room had recently been renovated and was very nicely decorated. The wi-fi connection was very good - something you don't find very often at hotels. The breakfast was excellent and had a variety of hot and cold items to choose from - including real scrambled eggs and bacon. The coffee was amazing too! We will definitely return to this hotel on our next trip to visit our relatives in IN. It was a very enjoyable stay.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am humbled by your kind remarks. It is a great pleasure to have had the pleasure of serving you with our hospitality. We certainly realize the importance of a Pet as a family member and are proud to be a Pet Friedbly Hotel. As you mentioned, we have recently completed major renovations at the hotel and are looking forward to our continued efforts to deliver excellent services to our guests. We look forward to seeing you again.

"Don't judge this book by its cover!"

4
04/01/2018

An older style motel with outside access but the rooms have been updated with modern décor and VERY comfortable beds. We received a courtesy call just after our arrival to make sure everything was acceptable. Although we left too early for breakfast, we did manage to grab a cup of coffee which was AMAZING!

Victor P, Owner at Best Western Corbin Inn, responded to this review
While it is our goal to deliver excellent services with upgraded inroom amenities, we certainly appreciate great comments from our guests. We certainly agree with you that dispite being an exterior corridor Hotel, we continue to look into ways where we can meet our expectations. Our guests do appreciate the outside entry and they most certainly compliment us on our renovation efforts. Please visit with us again and again ??

"Excellent Hotel"

5
02/01/2018

The hotel is close to I75 so was easy to find. The staff were very friendly and helpful. The room was clean and comfortable. I would highly recommend this hotel to family and friends. We will be staying here next year on our trip to the sunny South.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your feedback certainly helps us stay motivated to perform better each day. Guests such as yourself make our day effortless while providing us a reason to strive to deliver exceptional services. Thank you for your business and we are looking forward to seeing you again.

"Coldest room we ever stayed in. Heating was very poor."

1
29/12/2017

I would not stay here again. The heat was not on when we got there. We thought it wouldn't take long to warm up. It did take until morning....we wore clothes and socks to bed. Very uncomfortable. On a higher note the shower was powerful.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Please accept my apologies for not being able to meet your expectations. The weather has been extremely cold and it is our usual habit to ensure the heat is set on “auto” at about 70 degrees. The room temperature should be comfortable upon guests arrival. We are surprised ourselves that you encountered an issue with the heat unit. The maintenance team has inspected the unit several times since we received your feedback and found that the unit is functioning properly. We are not sure what transpired the night you stayed with us, but we feel horrible that you experienced such difficulties. I have made special notes in your folio and in the event you allow us to serve you again in the future, we promise to make up to you.

"ExtremelySatisfied"

5
19/12/2017

This hotel is wonderful. Great staff, great breakfast, rooms are recently renovated and beautiful. Definitely will come back and highly recommend it to anyone. Great area too, surrounded by various restaurants

Victor P, Owner at Best Western Corbin Inn, responded to this review
Thank you for providing us with your valuable feedback. My staff and I are humbled by your kind remarks. Please visit with us again.

"Vacation stay"

3
17/12/2017

Hotel looked very good as did the room. A couple of problems occurred during our overnight, the water would not shut off completely in the tub and I woke up to find a large bug crawling across my bed. Did not do breakfast as we needed to get on the highway. Not really one of the Best Westerns I have stayed in.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Thank you for providing us with your valuable feedback. Comments such as yours are greatly welcomed as it gives us an opportunity to address and fix any issues that needs attention. Please accept my apologies for not being able to meet your expectations while visiting with us. Please be assured that any issues brought forth by you will be addressed immediately.

"Not too bad"

4
15/12/2017

Hotel is nice compared to the hotels that are around this city. Good internet connection and very easy off and on the highway. Newly upgraded eating Area. Breakfast is nothing fancy but it's nice enough.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Thank you for your kind response. We appreciate your valued business and welcome your comments so that we can continue to perform to our best abilities.

"Go elsewhere !"

1
12/12/2017

The furniture in our pet friendly room was covered in dog hair. The room smelled like a dirty room sprayed with air freshener to make it smell better. The carpet & chairs were worn & dirty. The people in the room next door were leaving at 4:30 a.m., so we were kept awake by a vehicle left running right outside our door, and the noise of car doors slamming, their toilet flushing, their room door slamming over & over as they went in & out.. The breezeway to the lobby was full of dusty old furniture & the back rooms where we were, faced an overflowing garbage container & a 53' shipping container. The breakfast was mediocre, the coffee was good, the staff were friendly. We were very disappointed, as we had stayed at a Best Western in Valdosta GA the previous night & it was clean, the furnishings were not outdated or dirty & the rooms were soundproof. A far cry from this Best Western in Corbin KY....We will not stay here again ! We would definitely NOT RECOMMEND this hotel !

Victor P, Owner at Best Western Corbin Inn, responded to this review
As you may have noticed, the hotel is going thru a major renovations. While i totally agree that the outside appearance may not be our usual best, I do ask for your understanding to the attempts of improving our facility. Please accept my apologies for not being able to meet your expectations while visiting with us.

"Trip"

5
24/11/2017

The room was nice and clean and pet friendly. Location was great. Will definitely stay here again. It is hard to find s place to stay that has the doors to the rooms on the outside of the building. This makes luggage so much easier to handle

Victor P, Owner at Best Western Corbin Inn, responded to this review
It is our pleasure to accommodate pets at our facility. Of course, we realize the know of traveling with our pets as they are part of the family. Thank you for your kind words. We appreciate you and your business.

"Would definitely return"

4
10/11/2017

Very comfortable bed and pillows, room was clean and staff was very friendly and professional. Location was convenient to our travel route. We would return to this Best Western Hotel when traveling in this area in the future. We trust the Best Western Hotel brand.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am humbled by your kind ramarka. It is our pleasure to have guests such as yourself who appreciates the hardworking staff and the hotel accommodations. Thank you for your valued business and your feedback. Please come back and see us again.

"Great Stay in Corbin."

5
10/11/2017

We spent 2 nights there and thoroughly enjoyed our time. We were in the back of one of the buildings and it was so quiet, never heard the busy highway in front. Didn't hear neighbors either. The breakfast is so much better, since it was the simple style, scrambled eggs, sausage, gravy and biscuits. Too many places use those egg patties with hot peppers and etc.

Victor P, Owner at Best Western Corbin Inn, responded to this review
We are excited to hear that you enjoyed your stay with us. The staff and I always strive to ensure that our guests are happy and Comfortable while visiting with us. It certainly means a lot when we hear such great feedback from our guests. Thank you so much. We will look forward to seeing you again while in their area.

"BEST WESTERN CORBIN INN"

4
05/11/2017

We always stay at Best Westerns when we travel. This was our first experience with this B/W. We stayed one night while traveling to Norwalk, Ohio. Room was clean; beds were comfortable. Internet was very slow (1 to 3 Mbps) and was almost un-usable. We thought the Room Charge was a bit high for the area. Best part of this stay was Bubby's BBQ which was recommended by the Front Desk Clerk as a dinner place. Best BBQ Buffet we've ever experienced!

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your feedback is greatly appreciated. Thank you for taking the time in providing us with your valuable comments. It is always great to hear from our guests as it helps us improvise in the area where additional focus may be required. Please visit with us again when you are traveling in this area

"as usual , we stayed with Victor's place"

4
25/10/2017

again , as usual , we were welcomed and greeted with some goodies . the receptionist has an excellent memory . Victor please repair , or relace the armchair in the 2 nd disabled room . other than that , every thing was just perfect !!!!!!!!

Victor P, Owner at Best Western Corbin Inn, responded to this review
It has been my honor for the past 17 years to have you as my very special guests (you are practically part of the family). Please accept my apologies for not meeting with you personally as we were out of town. However, we are renovating our rooms and we are replacing the carpets, furniture and lounge chairs in our King bedrooms. You will be pleasantly surprised and satisfied the next time you are visiting with us ??????

"Need more bang for the buck"

4
23/10/2017

I was pleased with my stay at the Best Western Corbin Inn, but for the price, I would have loved to be able to use the internet. I logged in and about 5 minutes later, there was a power outage or something and that was it for the internet (and t.v.), but the t.v. came back on after a short time. If I were there for business, I would have been very disappointed.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Please allow me to say thank you for providing such a wonderful feedback and also allow me to apologize for the power outage that effected the internet connectivity. Though the power surge was beyond our control, I totally agree with you that Internet is an important aspect of our day to day life. Unfortunately, due to the power surge/outage, the main modem was affected negatively and it took us a while to get it up and performaning to its capacity. Please be assured that we did everything in our power in order to get things rolling as quickly as possible. I certainly wish that you will honor us with another opportunity to serve you while visiting in this area.

"Great hotel"

5
19/10/2017

Very nice accommodations. Excellent value. The room was nice with 2 queen beds and all the amenities. Grandchildren were with us and we were all very satisfied with the breakfast. I would recommend this hotel to all travelers.

"Excellent "

5
19/10/2017

We got a room here last minute after driving back from Gatlinburg. We were able to get a room, which was really nice. It wasn't too cramped, and had a nice desk + 2 single person arm chairs. The water pressure on the shower was perfect, I must say. Breakfast has a pretty good amount of options, including pancakes and waffles. Definitely a nice place to stay if you are on some kind of road trip or have been driving all day and need to settle down for the night.

"Wonderful Service"

4
17/10/2017

After 13 hours on road a welcome respite. Very clean, beds were amazing, and a good breakfast. Pet friendly also important to us. Left our Kindle and a book, called and they had already been turned in. Victor Patel was extremely responsive to our situation and mailed our belongings the next postal business day. We will definitely return.

"good nights sleep"

5
12/10/2017

this was a good location for our trip to see the 'moonbow' at Cumberland Falls State Park. the desk clerk was very friendly and helpful and gave us a room right outside the main lobby with an outdoor corridor on the other side of the room. because of this the room was very quiet at all times. they served a great breakfast too. the location was away from the road so there was no noise from traffic.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your wonderful comments are humbling and much appreciated. Thank you so much for staying with us and for taking the time to Share your thoughts with us. As you mentioned, the hotel is certainly located near many of the attractions, such as the Cumberland Falls State Park, horse back riding, the original KFC with colonial Sanders museum, Laurel Lake and Grove Marina. Please visit with us again

"Great experence"

5
12/10/2017

We would recommend this hotel to anyone looking for a place to stay in the area. Very quiet, clean, and friendly staff! They were knowledgeable about the area and printed off directions and information about different places we wanted to see and do

Victor P, Owner at Best Western Corbin Inn, responded to this review
It is absolutely gratifying to hear such great comments from our guests. Thank you for providing us with your valuable feedback and of course your business is of a great value to us as well. We will look forward to seeing you again.

"Sisters surprise birthday visit"

4
12/10/2017

We booked two rooms (4 family members) thought rooms very comfortable. Had a problem with commode flusher, shower water pressure was terrific.The price you book isn't the price that's charged- so many fees/ taxes whatever? Overall staff was terrific and will stay here in future visits.

"Good location for Cumberland Hiking"

4
03/10/2017

Stayed for 3 nights. The accommodations were up to BW standards. The breakfast selection was good and well prepared. Sleep quality was good. There were several restaurants within walking distance. I would stay here again. My only complaint is there were old mattresses stacked in the causeway which really gave the place a seedy appearance. I heard they are to be donated to needy people but they really need to make an effort to have them removed asap!

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your feedback is valuable to us and I appreciate the time you have taken in providing us with such great remarks. You are absolutely correct, although the mattresses are to donated to families in need, they do affect the Hotel's overall appearance. I will be sure to act upon this matter immediately. Thank you for staying with us. Please visit again

"Great staff, excellent breakfast"

5
25/09/2017

Staff was very cordial and helpful. Breakfast items were fresh and plentiful with lots of extras not normally found with other places we've stayed. Swimming pool was clean and refreshing, especially for so late in September.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am humbled by your kind remarks about my hotel and the staff. We strive to exceed our guests' expectations, and it certainly means a lot when our guests are satisfied and comfortable with our facility. Please visit with us again.

"BW Corbin Inn"

2
25/09/2017

Hotel is tired, room was dirty, carpet and furniture were stained. Very over priced for what was offered. This is the 4th poor quality Best Western that I have stayed in in the past 2 years. The chain is in decline. I can not recommend it or the entire chain any more.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Please accept our apologies for not meeting your expectations while visiting with us. We have finished many renovations at the Hotel and are continuously improvement our product and the facility. I certainly hope that you will consider staying with us again while you are in this area.

"Great people Just make sure on the price"

4
14/09/2017

Great place to stay. Very friendly and great with your pet.The Breakfast area is still under a remodel but the lady ruing the breakfast will be as helpful as any i ever dealt with. There is a good area to walk the dog if noise bothers you just ask for a back room.

"Great hotel, everything is very nice."

4
07/09/2017

Great hotel, I have gotten to know the owner & he & his wife try to treat us very nice and they do that. They give us a special price & anyone who comes with us. We come down to Laurel Lake several times a year & always stay at this Best Western. It is nice & they have a very nice breakfast.

Victor P, Owner at Best Western Corbin Inn, responded to this review
It certainly has been a great pleasure to have you as a part of our extended family, and words can not express how grateful we are to have gained your loyal business for the last 17 years. My staff and I appreciate your kindness and value our business relations. Thank you so much and we always look forward to seeing you again and again....

"Good, convenient hotel"

4
04/09/2017

The hotel was very conveniently located for our purpose as we were headed to Cumberland Falls the next day. The location was quite, yet close to the highway. The hotel staff was efficient and accommodating.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your comments are greatly appreciated. Thank you for staying with us and we will look forward to another opportunity to serving you with our Hospitality.

"Nice room, great customer service"

5
02/09/2017

We stayed here for one night on a short trip. Our room was clean, roomy and the needs were comfortable. The breakfast was good and even though the dining time had ended they kept fresh food coming as people coming in. The customer service at the front desk was exceptional. They were glad to accommodate a special request I had, made me feel welcome and that my business was valued.

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am thrilled to learn that my staff was able to deliver exceptional services while you were visiting with us. Thank you for staying with us and please do come back and visit again.

"Swimming in the moonlight!"

5
03/08/2017

Beautiful hotel with very friendly staff! Room was very clean and updated. Loved the pool. Good breakfast, kept very clean. Loved the yogurt machine and toppings. Fun things to do in the area. Will definitely be back when in the area.

Victor P, Owner at Best Western Corbin Inn, responded to this review
Your feedback is humbling and I am so grateful for having the opportunity to serve you with our hospitality. Many of our guests, like you, are loving the Yogurt machine we have in our breakfast along with the choices of condiments to create your best Yogurt parfait. We have currently renovated our breakfast area and you will certainly need to revisit to see many of other renovations completed at the Hotel.

"A Jewel of a Motel"

5
31/07/2017

Can't say enough about this little jewel. Exceeded my expectations of a [non-high-end] hotel. Everything was clean; the decor in the room was very nice, the outside well maintained. AND they accept pets! Outside room entry made it easy to take pets in and out. No pet odors in room whatsoever.

"Very good experience"

5
27/07/2017

The front desk person even let us look at the room before we checked in. She then directed us to the local grocery store. She then gave us a discount on the room because it was so late.Excellent pet-friendly hotel.

"Want to go back - Great Overnight"

5
27/07/2017

I really don't have much to review, arrived late, very tired and had to get on the road early the next day. But room was great, very clean and comfortable. I had been on the road for two weeks and had a few issues along the way with other hotels. To end my trip here was a gift! Staff was helpful and just exceptional! Breakfast was above average. Check in and Out - Super! Last time we were in the area for a family vacation we stayed at the state park - next time it will be here!

"GREAT STAY"

4
17/07/2017

Arrived early and was assigned a room on the back side of the hotel. It wasn't quite ready but we only waited about 20 minutes. Easy access from the interstate and a short distance from Cumberland Falls, this place worked well for us. There was a minimal pet fee and adequate areas on property to walk our 5# furry friend. The hotel and grounds are very well kept and the room was clean. Bed was comfortable enough but the recliner had seen better days. We had a very quiet, good night of sleep. The breakfast was only fair but there is a Waffle House across the road if you choose. The coffee here at the hotel was very good! Arby's is a close walk down the hill and made for a quick dinner in the room,. We will remember this hotel and will return!

"Pleasant Stay"

5
19/06/2017

The staff at this Best Western as well as others has always been very pleasant. The rooms were very clean and comfortable. My family and I have stayed at the Best Western Hotels for years and will continue to do so, as long as they do not change.

"Very clean"

5
12/06/2017

Very clean and a wonderful staff. They are always very attentive to my needs. I will use them anytime that accommodations are needed. I look forward to working with them again in the future. Victor is fantastic and is always trying to please his customers. thanks again for a wonderful stay.

"Best in value"

5
09/06/2017

I am impressed with this hotel. The staff Victor, Tammy, Ashley and Amy, give a wonderful welcome. Very clean and spacious rooms. Out door pool and pet friendly. They have smoking rooms if needed, but all rooms open to the outside. Breakfast is wonderful

"Very disappointing"

1
05/06/2017

Not happy with the room price or the roomsedmed old and mirror not glued on in bathroom. Price was way too high for what it was. We stayed at best western in pigeon forge 89.00 that was great. Bed slept good and everything was good.

"Passable Hotel"

3
05/06/2017

Stayed for 3 nights for a archery tournament. Room was damp and musty when we arrived and the air conditioning was off. The topi,etc worked poorly and backed up on the second night and flooded our bathroom an soaked the carpet at the bathroom entrance.

"Travelling with family pet (small dog!)"

5
22/05/2017

Impeccably clean room*, & attentive caring staff highlight this Best Western! It's the third time we've stayed & our pet always seems comfortable here. (*Albeit, it's not the most modern facility.) Great value for room with full breakfast! Additional pet fee is also reasonable as compared to others on route I-75!

"Excelleu"

5
13/05/2017

Best staff. Very clean rooms and clean outside. Well kept motel. Loved staying here .and will stop every time I pass through Corbin.i recommend this hotel if you ever are in Corbin The staff is well trained to meet and beat your expectations.

"The Gill's "

5
12/05/2017

This is one of the best & cleanest hotels I've stayed in. We stopped in the middle of the night. The staff was great to deal with as well extra updated & clean rooms. I will definitely be staying here again!

"Clean...great beds!"

4
10/05/2017

Was driving through Kentucky on I-75...stopped here and had a smiling face greet us at 1:30 am!! Appreciated the cleanliness and fresh smell of the room! Had a good night's rest! The beds were amazing! Fresh coffee and light breakfast in the morning made a perfect light fare for the upcoming drive.

"Older facility that still fits the bill!"

5
06/05/2017

This BW is a good stop, just off the interstate and up a hill above the cross road. Was a bit worried when we arrived that road noise might be an issue, plus the parking area was jammed with cars and trucks...anticipated a lot of coming and going noise in the morning, especially since we wanted to sleep in a bit after driving late. What a pleasant surprise to be just four doors from the office and still find the parking area almost empty when we went to breakfast...nicely insulated rooms from noise. Slightly older furnishings, but still comfy...plus good beds and bedding, linens, etc. Made for a good night's sleep. Everything was clean. Bathroom fixtures all worked well. Refrigerator had a small freezer section allowing for refreezing ice packs for traveling with a small cooler. We misunderstood the closing time for breakfast and arrived at 9 just as they were putting things away...no problem...missing items were returned in seconds and we were never rushed to eat...quite the contrary.."take your time". Typical BW breakfast with some hot and cold offerings with some pluses....in addition to regular milk choices, they had two types of Almond milk along with the yogurts, etc. They also had 6 dishes of nuts and other additions for cereals, yogurt, etc. The breakfast area is small with only a few [maybe 4] tables which is one reason we waited as the lodge was full and we anticipated a crowd. Lobby is small with desk & internet, couches, but tasteful. Overall a great place to stop while traveling when looking for a convenient, reasonably priced night's stay. Would be happy to stop here again.

Victor P, Owner at Best Western Corbin Inn, responded to this review
your remarks are humbling, and we certainly appreciate the time you have taken in providing us with your valued feedback. It is guests like you that make our job so much easier and keeps us motivated to perform our best each day. Thank you once again, and we are looking forward to seeing you again.

"Wonderful"

5
03/05/2017

We were stranded in Corbin Kentucky due to car problems on our way to Tennessee. Not only was the hotel nice, the staff went above and beyond to help us and make us feel welcome. We would definitely stay again.

Victor P, Owner at Best Western Corbin Inn, responded to this review
It was a pleasure getting to know your family while you were visiting in Corbin, though it was not the best circumstances. We certainly appreciate you providing us with such great comments, and we are definitely looking forward to your next visit in much better circumstances. :)

"Clean and Friendly"

5
01/05/2017

Just returned from a trip to Corbin Kentucky. The peopl3 at the hotel were very friendly and went out of their way to ensure all your needs were met. Definitely would stay there again. Breakfast included a few hot items.

Victor P, Owner at Best Western Corbin Inn, responded to this review
It is a blessing to know that my employees are striving to exceed our guests' expectations and that our guests are valuing their efforts. Thank you for providing such great remarks about the Hotel and the staff. Please visit with us again in the future while traveling on I75

"Weary and wet!"

5
29/04/2017

We were traveling through on a rainy day on motorcycles! These people were so super nice! Even though their lobby was busy with travelers, they immediately offered WARM DRY towels for some weary and wet bikers!!! And then he even offered his industrial dryer for us to dry our wet clothes!! This is the cleanest roadside non- planned hotels that I have ever stayed in! You could tell that the owners/operators took pride in what they were doing. Once we got settled in our room, Victor even gave us a call to see how we liked our room and to see if he could do anything else for us! When in the area and in need of an affordable decent place to lay your head - this is the place to stop!!! Thank you for your kindness!

Victor P, Owner at Best Western Corbin Inn, responded to this review
I am certainly happy that we were able to assist you and the group while traveling on a rainy day. It was a pleasure to be of assistance and we value your business. Please stop by to see us the next time you are traveling thru the area.

"Overnight stay"

3
22/04/2017

The room was comfortable, first floor, pet friendly, smoking, double beds. Fit our needs. Overall, it was what we needed after a long day on the road. Pet outside area not really convenient and the area was a bit messy, not because of animals, but other trash

"Miss Rose"

5
08/04/2017

Very clean and the decor was beautiful!! The staff were very helpful. Mr. & Mrs. Patel were the sweetest and friendliest owners/managers at any hotel I've stayed in. I'd highly recommend this hotel. I will visit there again.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
My wife and I are humbled with your kind remarks. We are delighted to hear that you would recommend our hotel to other families who may be traveling in the area. We appreciate your business and certainly are looking forward to seeing you again.

"Top notch Inn"

5
03/04/2017

Our second year to stay at the Corbin Inn enroute from Florida. Welcoming lobby. Extremely helpful check in. Comfortable well equipped room. Helpful directions. Quick check out. See you again next year.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is an honor to have gained the opportunity to serve you with our Hospitality. Your feedback is very much appreciated and it will help the staff to stay motivated and perform better each day. We are definitely looking forward to seeing you again.

"Good for a quick stay"

3
30/03/2017

Outdoor pool was closed for the season which the kids were upset about. Great staff! Average breakfast but super small area. They kept the food out longer then they were supposed too to accommodate all guests. Refrigerator was broken but issue was resolved easily.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I totally agree with you that we certainly have some limitations with the space in the breakfast area. While physical construction challenges exists, I do have to thank my staff who make the best of what we have to work with. For busy days, the staff is prepared to keep the breakfast items served for longer hours than advertised, and of course we allow additional seating in the Lobby when the breakfast is maxed out. Thank you for your remarks, and we are certainly looking into ways to expand the breakfast area.

"Clean and comfortable"

4
28/03/2017

We stayed in a room close to the pool and exercise room. The spa and pool were refreshing. Exercise equipment was older and couldn't use the squeaky elliptical machine so used the treadmill. Our room was very clean and comfortable. Staff at desk and cleaning personnel were friendly and helpful. Only thing in our room that was a disappointment was the old hairdryer with very low power. Breakfast was good and the fresh fruit options were great!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Thank you for your kind remarks and as it is our goal to ensure the comfort of each and every guest while they visit with us. Thank you for your valued business.

"Stranded and Happy"

5
28/03/2017

My friend was stranded when her car broke down on I75 and this place was wonderful! Mr. Patel was so friendly and helpful! The went above and beyond, even had someone take luggage that was too heavy too the car! Rooms were beautiful and well kept! Very clean! All the items needed were available! Ironing board, microwave, frig, two very nice chairs and a desk! Overlooking the area and a great hot breakfast! The decor in the office is like home away from home, but more luxurious!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am humbled by your kind remarks. I certainly enjoyed our conversations and am happy that my staff and I were able to help you while visiting with us. We all understand the hardship of dealing with vehicle issues, and the helplessness one endures while it is being repaired. I am happy that everything worked out well for you. Next time you visit the area, please make sure to stay with us again.

"Underway Stay"

4
24/11/2016

Easy to find, friendly staff, rooms were not bad, cleaning could better, had some dust on several spots and table was not clean. Breakfast was not bad, but as usual as al BW's. Bathroom ok, but as at most hotels, toilets are too low. Bed was good, did not step out with back or neck pain. Can stay again.

"best shower and bed ever"

5
23/11/2016

This hotel had the best water pressure and shower head that we have seen in our 26 consecutive nights in hotels during this vacation, as well as in all of our 60+ nights in motels this year. They also had the most comfortable mattress of all those same hotels. We loved this location.

"Would not recommen"

1
20/11/2016

Would not recommend. Service was terrible. Right by the highway, so unless you put a fan on you would hear all the trucks travelling on the I 75. The drain in the bathroom didn't drain properly, so when you took a shower the water wouldn't drain. Our friends had a room beside ours, and when they took a shower the water was squirting to the light socket, and was going all over the bathroom floor.

"Excellent half-way stop to Florida"

5
20/11/2016

Very neat and tidy hotel with excellent beds. The breakfast room could be a little bigger, but the breakfast selection is very good and cleverly displayed to avoid waste. Convenient, clean, comfortable. I would highly recommend this hotel.

"Good Night's Rest"

3
12/11/2016

This was such a nice hotel. Clean, friendly staff, nice location. I wish I could rate it higher, but the breakfast was so beyond disappointing, I can only rate it an "average". When we went for breakfast, not even towards the end, there were no eggs, or waffle batter. Milk was chilled with ice cubes. I tried grabbing one banana, but it was squishy. I finally settled on a bowl of dry cereal. While this was all disappointing, the manager of the hotel did already respond to me, and address my concerns. I would stay here again, without hesitation. BUT, I would go out for breakfast.

"Excellent Stay"

5
01/11/2016

I stay at Best Western every time I make a trip to Corbin Kentucky. The rooms are nice and cozy. The beds are nice and clean and very comfortable. They have warm hot delicious breakfast. The staff treats you like family every time. You will not be disappointed with your stay.

"Great stay!"

5
30/10/2016

From beginning to end this was a great stay. Staff was very nice and friendly. The room was clean and breakfast very good. The hotel is convenient to many good restaurants and downtown. I was traveling with a dog and everything was just right. I felt safe and secure in my room. Excellent!

"Great pet friendly hotel"

5
21/10/2016

I'm a frequent extended stay guest and travel with my two dogs. We are always welcomed by the gracious owners and friendly staff, who consistently work hard to make sure that our experience is outstanding. Rooms and outdoor pool are kept meticulously clean. Highly recommended.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Thank you for your vote of confidence and for you valued business. Words certainly can not express how much we value your visit with us. Thank you again, and we certainly are looking forward to seeing you and the Pets again in the future.

"Convenient to Cumberland Falls State Park"

5
21/10/2016

This is an older property that was undergoing some updates and has outside entry to rooms. Some highway noise could be heard starting around 7 AM, but that's common with outside entry properties. Our room had one king bed and had good lighting for such a spacious room. There was no tub but the tiled shower was huge and had two shower heads. The mattress wasn't as firm as I would like, but that's really more of an individual preference, so I can't really complain. It was an easy drive to Cumberland Falls State Park and there are several restaurants options close to this property. I felt the area was safe so, as a female, I wouldn't hesitate to stay here again if I visit this area in the future. The staff was super friendly and I received a call after check-in to make sure I was happy with my room.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I understand and respect the limitations that an outdoor Hotel facility faces, however it certainly has its share of positive and negative points. Of course, the ability to park in front of the room, and easy access is much appreciated by majority of our guests. Thank you for your business and your kind words of appreciation about my Hotel. I certainly look forward to seeing you again.

"Not Worth the Cost"

2
17/10/2016

They were allowed us to check in a bit early, the room was clean, they had a nice breakfast selection, are pet friendly (for a $15 fee), the housekeeper (Tito) was very friendly, and sadly that's where the good ends. They are more like a $70 hotel NOT the $108 that we paid! From reading other reviews I know the owner will reply and state that he believes his prices are competitive... I would agree if the services were comparable. The beds made a crunchy type sound which was annoying and they were a little on the hard side. The toilet flushed extremely loudly and would run with a very loud hissing sound for about a minute after flushing every time. The first morning we had to shower in standing water (gross!). It started backing up immediately after turning on the shower and was ankle deep by the end of a 10 minute shower. I called the office to request a repair immediately after the first shower and was told there was no maintenance person that day but they would see if they could contact someone. I was never notified if they came to do the repair but discovered the next morning that they did not because we had the same problem. I did not report it the second morning because we were checking out and needed to get showered and out the door. Upon checkout I let the person at the front desk know that it was still not repaired and all they said was "Oh I'm sorry". I requested a receipt and was told I could not be given one since it was booked through Priceline which I found odd but I was understanding of. I then requested a receipt for the pet fee that I paid them directly for and after waiting a couple minutes was told that I could not be given a printed one but they could hand write one for me.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Please accept my sincere apologies for not meeting your expectations while visiting with us. My staff and I take responsibility for not fixing the bathtub drain issue in the room. It certainly was an oversight, and there is no excuse for it. Please allow me to clarify the other issues you brought forth because the hotel may not be responsible for those issues. When you book a room via 3rd parties (Priceline, Hotwire, etc), your credit card is charged by that site. They turn around and provide a "one time" charge card for the hotel to get reimbursed. Of course, the 3rd party company charges the guest (you) around 30% commission, and therefore you may have paid them $108+tax per night, however the hotel only gets $72 or so !!!! Needless to say, a guest should book a room directly via hotel's website or by calling the hotel directly. While booking via 3rd parties, the hotel is not informed whether the guest is traveling with a pet, or whether the guest prefers smoking/non smoking room, etc. Of course, the hotel always gets blamed for the miscommunication created by the 3rd parties. And the other most commonly issue that upsets guest is when the hotel can not offer them a receipt. If you think about it, how can a guest expect the hotel to provide the receipt when they did not pay the hotel for their stay? How come the guest does not ask for a receipt from the company they book the room with? As I mentioned, the hotel does have to take the blame whether it is directly its fault or not. I will, however, end with stating that my hotel certainly is priced competitively in the market, and offers comparable amenities for our guests' satisfaction. Thank you

"Ownership and staff are of super caliber"

5
17/10/2016

the rooms are extra clean and well equipped with the latest !!!!!! we had a real good sleep and rested well , after we were checked in , we found a bag of welcome goodies in our room . we were offered a room for disabled people , as I just had a knee replacement . Thanks Dieter & Ingrid

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Words can not express our gratitude for having the utmost honor in serving your family for the past 16 years. It certainly has been a memorable experience to have gained the opportunity in knowing your family and becoming one big family over the years. We certainly wish that we will continue to see you for the upcoming MANY MANY years....

"BW Corbin, KY"

5
13/10/2016

My wife and I were very impressed with this motel. The location is great. The grounds are very tastefully decorated. The rooms are modest but are clean and in good order. The gentleman at the front desk was very courteous and friendly. There are several places to eat within reasonable walking distance. I would place a high value on this BW motel.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
My staff and I stay proactive in order to exceed our guests' expectations. It certainly means a lot to us when our guests appreciate our efforts. It provides us with the continuous motivation to keep performing better each day. Thank you so much for your kind words and your vote of confidence.

"Pet friendly room required!"

5
12/10/2016

Impeccably clean pet-friendly room on ground floor. Complimentary breakfast was well done (waffles, bun sized egg omelettes, & sausage patties, fresh fruit, yogurts, coffee,etc to go!) Staff friendly & checkout was fast. Will be staying on a regular basis while enroute to & from Canada! Thxs PS- staff recommended BUBBA's BBQ next door for dinner & it was great too.

"Corbin Getaway"

4
11/10/2016

A pleasant stay, not far away is a must see Cumberland Falls! We also got to see the first KFC Restaurant and Museum. Had a delicious meal at the steakhouse across the street, and even took in a night of Bingo at the Hall across the street as well.

"Very Nice"

5
11/10/2016

This place was very very clean .very nice comfortable beds ...and just very nice in everything.. The nicest staff and big yummy wide varity of breakfast...loved staying ..We will be back !! Loved the nice touch with the Bible on the night stand too..

"Good Hotel"

4
05/10/2016

Had a good stay at the Best Western in Corbin. They were working on the parking lot during my visit but my room was clean and comfy and the staff were very friendly and accommodating. Definitely a great place to stay, and the price was right too!

"Great Service and Location"

5
30/09/2016

The Corbin Inn of Corbin, Kentucky (Best Western) is a great place to stay from a variety of perspectives. They are right off of Cumberland Falls road, providing easy access to the State Park and National Forest. The staff go out of their way to meet the needs of the guest. And they allow dogs to stay with their families, for a nominal charge. We'll be back!!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
We are happy to welcome Pets as our guests at the Hotel. The nominal fee covers the clean up after a Pet checks out of the Hotel. This way, each guest experiences a clean and comfortable stay. I am happy to hear that you were satisfied with our services, and that we exceeding your expectations. Please visit with us again, with your Pet :)

"Just right for an overnight stay"

4
28/09/2016

Check-in was smooth. Tammy gave us a nice non-smoker on the second floor that was neat and clean. Coffee in the room and 24/7 in the lobby. Easy well place steps to the second floor were appreciated by this "older couple". Very good.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Thank you for your kind remarks and allowing us to serve you while visiting in this area. We are certainly looking forward to seeing you again...

"Off I75"

3
26/09/2016

For the past few years we have been stopping at this hotel for a quick overnight stay. It's very conveniently located just of I75. It's pets friendly ($15.00 surcharge per pet ), room price includes breakfast. In the past it was easy to grab and go breakfast, you could order your choice at the check in and it was ready for you at the check out time. It was great for us as we leave early ( breakfast is served from 6 am). Not this time. The night clerk was aware of the grab and go option, but did not have a menu, she did say to call the front desk in the morning and find out what is available and assured me that it would be ready at the check out. I decided to go in and get breakfast myself. I asked for the bag to put our breakfast in, the receptionist said that the hotel does not have any. I'm not sure if the grab and go option is no longer available or staff is unaware of it. The hotel grounds have undergone some recent landscaping and painting/stucco work and curb appeal is better then before. The rooms are basic, clean, equipped with mini fridge and microwave, coffee maker. Some furniture should be replaced due to age, please see picture. AAA price for 2 people, king bed is $98.00 Free parking, it's 2 story hotel, but if you have a room downstairs and are lucky to park in front of your room it is very convenient.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Please accept my apologies for not being able to deliver exceptional services to you while visiting with us. We certainly are proud to offer the Grab N Go option for breakfast, and am saddened that my staff was able to meet your request. Though it is not an excuse, a new front desk agent was working that morning and she failed in providing the services that we are proud of.. I certainly hope that you will offer us another opportunity to serve you with our hospitality.

"A trip to help a friend"

5
26/09/2016

This was a very comfortable stay, very clean and the treat bag was a good surprise ( Hint put two waters). The staff was very help full, the brochures did not help, we were trying to find out about area attractions. We had a pet frenly room and everything was great. Will stay hear again when back in the area. I still hate the small pillows.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is an honor to have an opportunity to serve extra ordinary guests such as yourself. I do appreciate you taking the time in providing us with your valuable feedback. We will look forward to seeing you again. Though we have to utilize the pillows that are mandated by Best Western, I respect your thoughts.

"Overpriced"

2
14/09/2016

The Hotel staff is very friendly and helpful but the hotel is poorly maintained. It is located just of the highway so finding it is easy. But for the price paid there are better options. It would be better priced in the $70 range not the $100 we paid.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
We appreciate your feedback and the time you have taken in providing us with your valuable feedback. We feel, however, that we are competitively priced in our market, and certainly offer many upgraded amenities despite being an exterior corridor hotel. We value your comments and are hoping that you will allow us another opportunity to serve you in the future.

"Great hotel, everything is very nice."

5
12/09/2016

The outdoor appearance is kept up very nice. The rooms are especially nice. And the breakfast bar is very good. My only complaint is that I would like them to extend the time until 10:00am. Our trips are always for pleasure & we like to sleep in.

"So Happy"

5
07/09/2016

This hotel exceeded our expectations completely. Food at breakfast was exceptional. Staff was super helpful. Room was extremely comfortable. I would recommend this hotel to anyone in the area. Even for just a night,

"Pet Friendly Hotel ???"

1
21/08/2016

We were traveling to SC from Chicago and this was a 1/2 way stop over for a night. We were traveling with our dog and when searching for hotels in the area, I quickly noted that it was "Pet Friendly". And it was - but when I checked in, I was informed of a $15 per day surcharge for our pet. When I noted this back to the hotel on a survey, I questioned the charge. The GM wrote back to me and noted that this policy had been in effect since 2000 and was noted on their website. So I quickly went to their website and noticed that it said "Pet Friendly", but at that point on the website there was no further mention of an additional charge, no footnote reference, no "*" - or anything like this to indicate that I should read further. And the GM was correct, the $15 extra charge was noted on the website, BUT it was no where near the "Pet Friendly" reference. When I further studied all of the "fine print" I was able to finally see the notation of the extra charge. Personally, I feel that this is an unfair practice. No apology was offered by the GM, just a note that indicated that "they were right and I was wrong". When we travel through this area again, I will search for a more straightforward or transparent hotel website. There are several hotels in the area - so I would keep looking!

Victor P, Manager at BEST WESTERN Corbin Inn, responded to this review
I am troubled with your unfair review. I am certainly not out to prove you wrong, however, I stand my grounds on policies and when it is a matter of principal. Here is the pet policy that is listed on the main page of the Hotel website :- Pet Policy: Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $15.00 per day with a $100 per week maximum. I am further appauld that you would claim that I did not apologies to you in my response to your servey. So I am copying my response to your survey as well for others to view :- Dear Kevin Williams, Thank you for completing the survey regarding your recent stay at our property. Please accept my apologies for any misunderstanding regarding the Pet fee policy. Please be assured that it has been a policy since 2000, and it is definitely noted on the hotel website as well. I sure hope to have a chance to serve you all again in the future . Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 606 528 2100. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Victor Patel GM BEST WESTERN Corbin Inn

"It's just okay"

3
10/08/2016

We had "crunchy" beds and chairs. We did not use the pool, but it was outside and looked nice. We also could hear toilets and showers running from the rooms around us at all times of day or night, but not much traffic noise despite being close to the interstate. Breakfast was nice and it was clean, a little small, we took it back to our room. Not the best coffee. It was just okay for a BW

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Please accept my apologies for not exceeding your expectations while visiting with us. We take great pride in our Hotel and it saddens me to hear that your experience with us was not a total satisfaction. Please give us another opportunity to serve you with our hospitality in the future. We are looking forward to seeing you again.

"Great stay! Manager is on top of things!"

5
07/08/2016

We stayed for 5 nights on business! The staff was always great! The attendant at the breakfast bar was always on top of things! The food tasted very good! The swimming pool is very nice and the grounds were well-kept! I can't say anything bad about our stay! Very close to the interstate and it served the purpose for what we needed very well!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am humbled by your kind remarks. It certainly makes our day to hear such lovely comments from our valued guests. It is our goal to exceed our guests' expectations by following our moto "each guest, each time." Thank you for your valued feedback. Please visit with us again.

"Pleased untill day 3 of our stay."

2
30/07/2016

Planned a 7 days stay July 23 - 30 for some motorcycle riding in the area with 6 other couples . We got there Saturday July 23 and check in and every thing was fine till Tuesday evening. I had bought 3 new pair of Levi's for the trip that was washed and packed along with 1 older faded pair 5 days before we headed that way about 600 mile trip. So that gave me 5 pair- 3 new 2 older counting the pair I wore there.On Tuesday evening get ready to take a shower and find that only had one clean pair of new Levi's left. Had one pair on so should have still have 2 but 3rd pair know where to be found. Someone had to have taken them. Told the lady at front desk about 9 pm said she would leave a note telling management and I requested no one enter our room from then on. Next day find a note on the door from Victor say he talked to his house cleaning employees (like there going to admit to it)and they had not taking them. Said I must misplaced them or something basically calling me a lair! I know 100% I had them there and someone I don't who took them but who ever it was had to have had a key. If I hadn't been so far away I would have left that night! I don't care how good a hotel is if someone is stealing from me it not worth spending a dollar!!! Will I ever stay there again NO WAY and will not ever recommend them to anyone I know and the 6 other couples feel the same way!!!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Please accept my apologies. As we have discussed the issue on several occasion, it has always been my intention to follow up on your comments/claims wihout making any judgement calls. I reached out to you in order to advise you that I had taken the necessary steps in reaching out to my housekeeping to inquire about the missing pair of Jeans. I further advised you that it has been a policy where a housekeeper is ALWAYS accompanied by a head housekeeping staff while providing cleaning services to the guests who are staying multiple nights. Of course, I never implied that you were a Liar. Please accept my apologies and I am sorry that I was not able to do anything further for you.

"Such a wonderful 4th of July stay...."

5
23/07/2016

From the time we checked in to the time we checked out we had such an incredible stay. The staff at this location was one of the best staff I had come across. Very attentive to the guests. Breakfast was wonderful (the toppings for eggs was a plus) and everything was well stocked. Decor of the hotel was just beautiful. Pool area and sitting were well thought out and well taken care of. Rooms were clean and the room attendants wowed me! So nice to leave me a gift and note. Plus the detail they took to put our room back together even though we were a stay-over was wonderful! Placing my kids stuffed animals the way they did impressed me. We had 3 rooms and all three were very clean. I have absolutely no complaints about this best western location and my family and I will be back. I would recommend this hotel to everyone.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is an honor to have the opportunity to serve you with our Hospitality. Thank you for staying with us and we certainly look forward to seeing you again.

"Bugs; Bad sheets; No working fridge"

2
19/07/2016

It took me 3 trips to the office to get my door key to work. Three different spieces of bugs. Sheets were old and pilled. The refrigerator was non working. The staff was extremely nice and gave me a gift bag upon arrival. I felt the staff was doing their best, and the disrepair and non working items were the fault of managment or owners.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Please accept my apologies for not meeting your standards while visiting with us. I do appreciate the time you have taken to provide the feedback via several channels, however, it would have been much more helpful had you reported any of these alleged issues while you were at the Hotel. After all, it is hard to imagine that one would spend a night in a room if it was as bad as you have described it. Though the same room has been rented several times after you left the hotel (without any reported issues), we have done a thorough inspection of it. Upon inspection, the only thing we found wrong with the Fridge is that it may have been unplugged (outlet is easily accessible). There are no traces found of any bugs in the room, and the door lock is operating normally. Please do not feel that I am trying to prove you wrong, or am being rude. I would simply like to assure you that the Hotel is staffed 24 hours so that we can assist our guests with such issues. All you had to do is simply contact the Front Desk and we could have resolved the issues for you. Instead, our records indicate that when we offered a courtesy call, you reported that you were happy with the room. At check out, you reported that you were happy with your stay as well. I am clearly baffled with the contradictory stories.

"Updated & very clean"

5
16/07/2016

First time we stayed at this BW, will do again when traveling through. We only stayed one night. Beds and pillows very comfortable, room 105 was very clean, the A/C worked great. We did not eat breakfast since was typical hotel breakfast but several were eating in there. The value was great for us since got a free night through our BW rewards. Highly recommend their rewards program. They give a lot.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Thank you for your kind remarks about my Hotel and its amenities. We certainly are happy to hear that we delivered a great experience for your family while visiting with us. We will look forward to seeing you again in the future.

"General Manager Cares About His Guests"

5
09/07/2016

We stayed here for one night on our way home to North Carolina. In my opinion, this Best Western should be rated as the number 1 place to stay in Corbin by TripAdvisor. My husband and I stayed at the number 1 rated hotel during this trip on our way from North Carolina to Wisconsin. We chose not to stay at that hotel on our return trip to NC because the place did not meet our expectations of a hotel with that ranking. We were very happy that we chose Best Western! The General Manager, Victor Patel, welcomed us as we entered the lobby. He quickly got us into our King room located at the back of the property on the first floor. He called our room shortly after we got in to make sure everything was OK with the room! Parking right at our door was very convenient for unloading the few things we needed for a one night stay. The room was large, clean and quiet. The sink with a long counter and granite top was located outside of the bathroom area. Water pressure in the shower was wonderful! The towels were large and thick. The bed was comfortable and had several pillows. A nice size fridge and microwave was included in the room. There was a desk with outlets for charging electronics. The desk chair, however, had seen better days as the faux leather had peeled off on the back and much of the seat. A large upholstered chair sat to the side of the desk. Breakfast was above the typical Best Western offerings. They had three kinds of nuts, granola, coconut and chocolate bits for waffles and yogurt. They also had the typical waffle maker, eggs, cereal, breakfast meat, juices, etc. The lady in charge of the breakfast area was attentive. She kept the area super clean and stopped by tables asking guests if they needed anything. She even took our trash away! We would stay here again if we were in Corbin!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am humbled by your kind words. It is my pleasure to serve each and every guest with utmost respect and make them feel as they are home. We have received a great deal of compliments from our guests when we call to check on them upon arriving at the Hotel. This is a great way of addressing our guests' need if they need extra towels, or if they need recommendations on resturants or local attractions etc. I am happy to hear that you have voted us the #1 Hotel in Corbin. We appreciate yoru vote of confidence.

"Really good value"

4
08/07/2016

Clean, comfortable bed. We'll run, helpful staff. Breakfast was good, though small dining area. Bathroom was tiny but the shower water pressure was strong with plenty of hot water. Will stay again, convenient for outdoor adventures.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is such an honor to hear such great comments from our valued guests. My staff and I are excited to hear that we successfully delivered exceptional services while you were visiting with us. We are certainly looking forward to seeing you again.

"Great Hotel!!"

5
07/07/2016

Everytime I come to Kentucky I stay at this hotel.The staff welcomes you with open arms.The rooms are very nice and clean.They have hot breakfast.The have a very nice pool that's always clean.Trust me you will not be disappointed wen staying here.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is a pleasure serving you while you are in Corbin. Thank you for your continued support and loyalty. We appreciate your business and are always happy to see you each time you arrive at the Hotel.

"One night stay on the road from Michigan to Florida"

4
01/07/2016

First, the desk agent was very pleasant when I called directly to book a room. She gave us a great deal. The hotel is a very easy hop off the freeway. Then we walk in the king-sized bed room, and I love it. It is very clean and well appointed. Two chairs for sitting. The bed is very comfy. Pretty large room. All in all, I am very pleased.

"Corbin BW"

5
28/06/2016

This was an enjoyable motel. PET friendly. Had a room on the ground floor in the back of the motel, parking right in front of the room. Room was spacious and clean, had a nice sitting area. WI-FI worked great. Fantastic shower. This motel was so nice that we returned for a 2nd day to stay again before heading on since our explorations took us longer than planned before continuing on to another destination.

"Very pleased"

5
23/06/2016

This was a hidden gem. Very pleasant staff, super clean, and incredibly comfortable. Rooms and lobby seemed like new and breakfast was great. I would highly recommend this place for an overnight our extended stay. Enjoy, I'll be back.

"Always excellent!"

5
21/06/2016

We have stayed at this hotel 4 times and each and every time it has been outstanding! The owner (I'm sorry i forget your name) is so friendly and accomodating.....and Lynn who works the front desk is beyond awesome! The hotel is clean with great beds and super showers! We will be back! Thanks!

"Return from vacation "

5
20/06/2016

Very clean ,comfortable beds, very helpful and courteous staff. We will definitely stay here again. Everything was just how you always hope it will be but seldom find. Breakfast was typical continental but no complaints, hot food and well attended to.

"Besr Western Corbin KY Motel"

5
15/06/2016

Great service, everyone was willing to help us with places to see and always ready to answer our questions. The room was very clean and had lots of towels for us. Breakfast was filling with lots of food to chose from. The bed was very comfortable. The motel is right off the interstate, so easy to find.

"very clean with nice amenities."

5
13/06/2016

Everything about our stay was nice. Rooms were clean. Beds were comfortable. Staff called each night we checked in (we stayed here on the way to Georgia and again a week later on the way back) to make sure everything was OK and to see if we needed anything! We really appreciated having a nice, clean, non smoking room where our dogs are welcome too! We also liked being able to park outside our door. The air conditioning worked well and was simple to adjust. Plenty of amenities. NICE, POWERFUL water pressure in the shower: EXECELLENT! Also, more choices than normal for the complimentary breakfast.

"Best Western-Corbin"

5
12/06/2016

Lovely motel with courteous staff. Outside garden quite nice and restful. Motel was easy to reach via interstate highway. The manager of the motel was helpful and gave us good suggestions. plenty of dining facilities were close to motel.

"Pleasant staff"

5
02/06/2016

Nice place to stay. Beautiful area. Beds are OK but not the best. Staff is very friendly and polite. Did not use their breakfast area since there is a Cracker Barrel so close but everything looked clean.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Your kind remarks about our staff and the facilities are very much appreciated. Our staff takes great pride in providing excellent services to our guests and it certainly motivates them even further with your supportive comments. Please visit with us again :)

"Very Nice Stay"

5
31/05/2016

Excellent staff - friendly, efficient. Recently upgraded rooms. Everything in the room you would need. Clean outside. Easy parking. Clean refreshing pool. Will stay here next time we are in the area. Good food choices in area.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am humbled with your kind remarks and would like to express my heart felt gratitude for taking the time in providing us with your valuable feedback. As you mentioned, we certainly have great restaurant choices on the exit such as Bubby's BBQ, Dino's Italian, Santa Fe Mexican, Applebee's etx. We are surrounded by outdoor activities such the Cumberland Falls State Park, Laurel Lake, Sheltowee Trace Outfitters (White Water rafting, Zipline) etc... Visit with us again :)

"Comfortable quick overnight"

4
22/05/2016

Updated rooms, very clean, classic old style motel...we piled 2 adults, and three kids, (one five years old) in a two queen room, took the two chairs and butted them together for the little one. FYI the don not have roll away's. I recommend this place, comfortable and economical!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am excited to hear that your family found the hotel accommodations satisfactory and comfortable. It is our pleasure to ensure that our guests are comfortable and happy with our hotel at all times. Thank you for taking the time to share your wonderful comments with us all Looking forward to seeing you all again

"They put the Best in Best Western!"

5
16/05/2016

After being on the road for 13 hours we were desperately seeking a hotel that would take a dog. They did but it was an additional charge of $15.00 which wasn't too bad compared to another chain that wanted $35.00! The room was updated, furnished nicely and clean! The complimentary continental breakfast was everything you could ask for and more.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am thrilled to hear such great comments and would like to express my heart felt gratitude to you for being so kind with your remarks. It is our goal to ensure each of our guest is comfortable and at home while away from home. As you mentioned, we are a Pet friendly hotel and are happy to have pets stay with us as an extended family. We are looking forward to seeing you all again

"totally frienly"

5
08/05/2016

the owner had a gift basket waiting for us in the room , which was very clean and one could feel at home . we do use this place all the time we travel to and from the south ( Florida ) we will stay at that place any time we travel through that area Dieter & Ingrid Grzella

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is truly an honor to have such great guests who have become part of the family over the years. Thank you for your kind words, and most of all thank you for your continued support and confidence in our facility Looking forward to seeing you next time

"Great stay"

5
07/05/2016

I always look forward to staying at the best western in Corbin. The staff is always friendly and helpful. They are right off 75 and have several good choices of places to eat at, and just a few minutes away from the Cumberland falls state park. Their breakfast is great they have scrambled eggs with the option to add onions, green peppers and shredded cheese which is my favorite. I love the upgrade they did by getting a utensil dispensers.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
it is truly an honor to have guests such as you who make it a delight to serve with our hospitality. Thank you for being a valued guest and we look forwarding to continuing our business relations for years to come

"Best Western - what I expected"

4
02/05/2016

I have stayed at BW many times over the years. I know what to expect and am rarely disappointed. No, it is not a 5 star hotel. But it is clean, staffed with pleasant people and is affordable. A decent hot breakfast makes it my choice when possible.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I certainly appreciate your confidence in the BW Hotels. I consider my staff and the Hotel amenities to be my greatest assets. I am humbled with your kind words about the professionalism of my staff and the great services they offer to our guests. It certainly sets us apart by having staff who exceeds our guests' expectations, and maintain high standards for the hotel. Thank you for taking the time in providing us with your valuable feedback. My staff and I will look forward to seeing you again.

"Nice clean hotel for a decent price-"

4
01/05/2016

Comfy beds, free hot breakfast that was ok, free wifi at a good price. Located right off 75 in Corbin. Lots of restaurants nearby and easy access to everything. Above average for what we paid. I would stay again.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Your feedback is of great value to us all. I appreciate your comments and it certainly helps the staff to continue performing at their best level and strive to improve. We will certainly continue striving to exceed our guests' expectations. It will be a pleasure to get another opportunity to serve you all with our hospitality.

"bw corbin"

4
26/04/2016

very surprised at how nice the renovations were! rooms were updated and very clean, beds were comfy. quiet setting even though near I 75. breakfast was average. staff was helpful. would stay there again if travel called for that area. and they take pets.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am humbled by your kind words. It is my goal to continue upgrading the hotel little by little each year so that each time a repeat guest stays at the hotel, he/she will surely notice the changes/upgrades. My staff strives in delivering excellent services and comments such as yours certainly provides the necessary motivations to continue improving their efforts. We are definitely looking to serving you with our hospitality in near future.

"Quick stop"

4
26/04/2016

Friendly helpful staff, clean newly updated rooms. Breakfast is included, basic items. Enough to get you started for the day. Great place to stop. Easy access off and on the freeway. Enough restaurant options nearby for dinner.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is absolutely an honor to hear such great comments from our guests. Thank you for taking the time in providing us with your feedback. Come and visit with us again

"Excellent Staff"

4
23/04/2016

When I booked this motel I went through Expedia. Expedia was the mistake! I'd had both knees replaced 11 weeks prior & I'd requested a ground floor room, for obvious reasons. Expedia told me at that time that "room selection is at the discretion of the motel". That's NOT the real story! The real story is that Expedia buys a certain block of rooms & THOSE are the ones that we get! Kristen C., desk clerk at the Corbin Best Western didn't have a first floor room for me like I'd requested, but she called several other local motels until she found one that suited our needs. She was excellent in every way! So, even though we didn't stay there THIS time, I would not hesitate to stay there in the future. Only next time...NO EXPEDIA!!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Thank you for sharing such kind words about my hotel and the staff. It is a fact, that reserving a room via 3rd party sites simply guarantees a room without specific needs such as bottom level room, etc. It is always best to contact the hotel directly so that the hotel will make specific notes in the reservation and will be able to accommodate your needs. I am sad, however, that we were sold out and were not able to accommodate you at the Hotel. I certainly hope to see you again in the future.

"Better than I thought it would be"

4
23/04/2016

I booked this room on priceline based on how close it was to Cumberland Falls State Park. There were nto a ton of options in the area that were pet friendly so I was prepared for it to be less than great. The lobby was very clean and check in was quick and easy. An additional $15 was required to have a pet stay with us. Our room was around back with parking right in front of our door. We walked in and were pleasantly surprised that it was very good sized. There was a seating area with 2 chairs and a small side table, the 2 beds, bureau/tv stand and a mini fridge with micro. At the end of the room was a large sink area and then a bathroom with shower/tub. Room was very clean. The only thing missing was a desk area which made it hard for all 3 of us using our laptops. The wifi in the room was great. We did not get dropped at all and we had several devices going. Breakfast was included with our stay. Unfortunately they made the waffle batter SO thick that the waffles were just too dense and tough to eat. It was almost good to see though because so many places make it too thin trying to stretch it out so I know this place does not try to "cheap out" for lack of a better term. The biscuits had also clearly been out all morning because they were literally like hockey pucks & we did not have time to ask for new ones. We made due with what other items were available. There is a waffle house, mexican restaurant, liquor store and gas station all right next to or across from the hotel. About 2-3 miles up the road is a Kroger grocery store and more places to go eat. If we were back in the area, we would stay again.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
We are honored for the opportunity to serve you as our guests. I am certainly happy to hear that my staff was able to deliver excellent services to you and the family. I do appreciate your comments on our breakfast items and I will certainly look into ways to improvise our products and serve fresh items at all times. Thank you so much for your valued feedback, and please do allow us another opportunity to serve you with our hospitality.

"Fit My Expectations"

3
19/04/2016

The Best Western-Corbin KY is a good hotel. It is conveniently located near I-75 and various restaurants and service stations are near by. The staff at the hotel at the hotel are friendly, welcoming and very efficient, and the bed in our room was very comfortable. The only weak point was the extra furniture in the room--the overstuffed chair and desk chair were both very worn and almost broken.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
We are pleased to hear that you were satisfied with your stay at my Hotel. It is our goal to exceed our guests' expectations and I will personally look into the furniture condition in the rooms. We have recently upgraded the inroom space and its amenites, and will continue look into improvising the hotel for our guests. Thank you again for providing us with your valuable feedback.

"Unbelievable"

1
18/04/2016

When I first check in they tried putting me upstairs when I booked a downstairs, then I get into room and my 3 yr old Grandson brings me a diabetic needle, toe nail clippings on floor, someone had shaved in the sink (not clean), bathroom floor dirty, clump of hair in between sheets. I went and complained and it blew up from there. You can hear the water running from the next room flushing toilet, the only thing GOOD about this hotel was the bed was soft, and the pillows were fluffy

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is my understanding that you are an employee of the BW family hotels, and I am certainly happy that we were able to honor employee discounted rate for your stay. Your reservation had a request for a bottom level room and it was not guaranteed, however, the Front Desk agent was able to assign a bottom level room immediately upon your arrival. I firmly believe that our employees are the greatest assets we have, and that they deserve the best treatment possible. I am saddened by the fact that despite our continuous efforts, during your 2 nights stay, we could not make you happy. My staff is highly invested in the hotel and they take great pride in maintaining and exceeding the standards (majority of the other reviews would attest to our guests' satisfaction). We offered a change of room immediately upon hearing your dissatisfaction, we offered to send a housekeeper to attend to any deficiencies and we further more tried to contact you several times in order to resolve any given issues. Due to the fact that the hotel staff can not enter a room when a "DO NOT DISTURB" sign is placed on the guest room door, we were unable to clean/service your room the following day. There is no reason that any guest, especially an employee, should feel that he/she has to stay in a room for 2 full nights if it was as dirty as you claimed. All we asked during your 2 nights stay was for one opportunity so that we could have cleaned the entire room to your satisfaction! After all, a hotel is staffed 24 hours a day ONLY so that we can attend to our guests' comfort at any given time. We regret that you refused to allow us to serve you with our hospitality and chose to stay in a room that supposedly did not meet your standards. All I can request is that you should allow a hotel and its employees to help you should there be an issue with the hotel.

"WONDERFUL "

5
17/04/2016

This motel is updated, very clean, bed was very comfortable. Ask for a room with a desk if you need one. Not all have them as yet. Front desk staff Amberr, Kristin and Tammy were more than accommodating with a small issue I had trying to connect to the Internet. They took the time to make sure my iPad was connected which took a concerted effort on the part of each of them. Excellent Customer Service !!! Breakfast was the regular waffles, cereal, yogurt etc. But also included eggs and sausages. Lots of food (they refilled everything close to 9 am as it was somewhat depleted. Although 9 was cutoff time, the staff made sure anyone who wandered in close to that time would have the same full choice as those who arrived at 6. There is a great BBQ across the road called Bubbys. Movie theatre and mall stores just on the other side of I75. A great experience and I will use this Motel again.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am humbled by your kind remarks and thrilled to hear that my employees succeeded in delivering exceptional services to you and your family while visiting with us. I am furthermore happy to hear that you will stay with us again in the future. Thank you for your valued feedback and we are looking forward to serving you with our hospitality again in the future.

"Best Western Corbin Inn"

4
17/04/2016

The room was very clean, comfortable. The beds were great, We enjoyed our stay very much and we will go back there again. The breakfast was good. good location for restaurants and travelling. Grounds were very well kept.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Thank you for taking the time in providing us with your comments. We certainly appreciate our guests and the fact that my staff delivered great services while you were visiting with us. We certainly are looking forward to seeing you in the future.

"Very nice "

5
06/04/2016

I been staying here for the last 4 months and very pleased with this hotel everytime I come.The rooms are very nice and very clean.The staff always greet you with a warm greeting.They have warm comfy beds at night and warm breakfast in the morning.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
It is an honor to have you as our guest when you are visiting Corbin, KY. I certainly am humbled by your kind remarks and am looking forward to our business relations for many years to come. Take care and will see you soon !

"Great Stay close to I75"

5
02/04/2016

We have stayed at this location for the past 4 years and have been very satisfied with this location such that we will return. Very clean, Great breakfast selection, close to local restaurants, clean rooms and comfy beds

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am humbled by your kinds remarks. Furthermore, I appreciate your trust and loyalty in my Hotel. Thank you for choosing my Hotel for your valued business. We certainly look forward to seeing you again.

"Best Western Corbin, Kentucky"

5
16/03/2016

This hotel offers comfort as well as good service with a staff that makes the stay even more desirable. Breakfast was satisfactory as to be expected. Location is desirable if you are travelling by car either North or South. Recommend it highly

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Words can not express how grateful we are to have guests who are loyal, and considerate such as yourself. We are truly honored to have earned your valued business and are looking forward to serving you with our hospitality for many years to come... Thank you again

"Great stay as always"

5
07/03/2016

i always stay here when i am in corbin, the staff is great, breakfast is wonderful, and the rooms are comfortable. the close by restaurants are great. i always look forward to my next stay at the best western in corbin.

"Good Over Night Stop"

4
03/03/2016

On way home from Florida and looking for a good night's rest with a hot breakfast in the morning... BW Corbin met the bill. Easy interstate access, but far enough off to be quiet. Clean, comfortable rooms. Friendly desk & breakfast staff. Several places near by to grab a bite to eat.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
I am happy to hear that my staff succeeded in meeting your satisfactions while visiting with us. It is our goal to provide excellent services to each of our guests and it certainly helps to hear such kind remarks. Thank you for taking the time to provide your comments. Looking forward to seeing you in the future.

"Oh nice clean nice and comfy!!!"

5
14/02/2016

Very nice updated and super clean place!!! If your thinking of staying her... You won't be sorry u did. The beds are comfy and the rooms are clean and 4 pillows to each bed!?? We ended up staying here do to snow on I75. Booked while on the road and room was waiting on me when I go here :) which going at 35 mph took forever!

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
Thank you for staying with us and taking the time to provide such valuable feedback. We strive to exceed our guests' expectations and it certainly helps when we learn that our guests are happy with our services. Thank you and please come to visit with us again.

"excellent stay"

5
09/02/2016

On this trip it was very short but we got a lot finished. The bed was so comfortable my body just melted into the mattress. I slept very well, that's why I like staying here. I also enjoy the breakfast they have available for their guests.

Victor P, Owner at BEST WESTERN Corbin Inn, responded to this review
We certainly hope that you get to spend more time with us the next time you are in the area. As you may be aware, there are lots of outdoor activities that you would enjoy in this area. We are surrounded by state parks, Cumberland Falls, Original KFC with Colonel Sanders museum, Laurel Lake etc... We are looking forward to see you in the future

"Great stop along the way"

5
08/02/2016

Bet Western right off I75 in Corbin , close enough for easy off and on but far enough you cant hear the traffic. Great value stop for a night , very clean and comfortable rooms with a few restaurants with in a quick walk. We always stop here on the way home from the south , great staff , good breakfast and good rooms. They will even make you a breakfast to go if you are in a rush. They are currently upgrading and renovating our room had a walk in shower very nice. Cant wait to see the finished product

"Great location for Cumberland Falls"

5
03/02/2016

Room was very nice and staff was friendly and helpful . It is also convenient to the interstate and to drive to see Cumberland Falls!!! This hotel is a Best Western Plus which has been a very nice hotel each time we chose this chain. I do suggest that every room should be non-smoking because even though ours was non-smoking, we could smell smoke in the bathroom coming from another room!!! Breakfast was sufficient with a number of choices and good coffee. Dino's Italian Restaurant is very near, authentic, delicious, and huge portions! . (The owner uses his grandmother's recipes, and she lived in Italy.) I just hope the rooms all become NON-smoking.

"Great place to stay"

5
08/01/2016

This is a great newly renovated hotel with a friendly and helpful staff. My family and I always stop here on our way to visit family and we wouldn't even consider another hotel. The beds were soft and the showers were nice and hot with plenty of pressure. The main lobby and the rooms were clean and well decorated. The breakfast is hot and filling from waffles to sausage and egg biscuits. The location was not to far from the interstate and it was close to several restaurants.

"Great location and Staff"

4
05/01/2016

This hotel is right of I-75 with plenty of restaurant choices. The staff was very friendly and the rooms were very clean. The beds were squeaky, but not that big of a deal. The hotel was pet friendly and had a reasonable fee for pets.

"Beware of standards of Corbin Best Western"

1
04/01/2016

Weeks ahead of my stay I reserved a NON-SMOKING room. I indicated that I would arrive after 8pm. I arrived at 8:07 after 12 hours on the road. The hotel was fully booked when I arrived and they had given away my NON-SMOKING room to someone who had not made a reservation. There was no where else to stay. I have asthma and am allergic to smoke. I also need a CPAP machine to breathe at night, and no I can not get the smoke smell out of this machine. At $1000 for the machine I can not just go out and buy another. We had to wash all our clothes when we got home and dry clean our coats. You can not get the smell of smoke out of things. The hotel staff should have given the smoking room to the people who walked in off the street that night and not taken my room. I also noticed the next morning a lady come out of one of the NON-SMOKING room smoking a cigarette. Best Western needs to have all NON-SMOKING rooms after all this is 2016. People can step out their room and smoke. Not like they are 30 floors up!

"Perfect location for a sleep between Florida and Ontario"

4
03/01/2016

Made this reservation through Aeroplan Miles before we left for our Florida vacation. Usually we drive straight through from Florida to Ontario on our way home but then we feel awful for the week back to work so we decided to stay the night in Corbin. It is a little more than halfway so it splits the drive nicely. Check in was very quick. The hotel was completely full so glad we made a reservation. While the room was a little cold when we entered, it took only a few minutes to warm up when we put on the heat. Room has everything needed for a quick stop...fridge and microwave. Considering it is right next to highway, it was surprisingly quiet. Full hot breakfast in the morning....self serve, and it was all ready before 6 am so we were out of there in very good time. Check out was also quick. This hotel is nothing fancy but it is clean and comfortable if you are looking for a quick convenient sleep over spot.

"Great Place To Stay With Your Pet"

5
03/01/2016

The overall experience was very good. This was the first time to travel and stay at a hotel with our 65lb. English Coonhound rescue Lady Bug. She settled right in and was comfortable just like at home.

"Return home from visiting family"

1
01/01/2016

If you want to sleep don't stay here. Noisiest hotel/motel at which we ever stayed -- busy street very near, noisy AM staff, constant truck engine noise. Sleep was nearly impossible. Breakfast OK, nothing great. Eggs were pre-processed and warmed for serving. Cigarette odors permeated the office area in the morning. Go elsewhere!

"wornderful front desk lady on night shift"

5
01/01/2016

the hotel was nice but what was most impressive was the front desk lady on the late sift I think her name was kari checked me then got me fresh coffee and made me feel rite at home .....will definitely will be staying there again.......

"The room was okay and the breakfast room is small but"

3
29/12/2015

the breakfast it good. We had one problem though, that angered us. An employee's child was playing on the computer that was for adult guests. We did not know she was an employee's child until we saw here walk behind the counter. Even if the child is a guest here, the computer should not be used to entertain the child. The employees are not overly friendly. Stay here again, maybe?

"Not your typical Best Western"

2
24/12/2015

If your looking to pay for a Best Western and get Days Inn then go there. Decor of the room was tack, breakfast room is too small for the little bit of food let alone any place to sit. The room had bright red chairs that were wore out. I had to sit on a bed to get at the desk because the chair would not fit at it. The lobby seemed more like a place for the staffs family to hang out while they worked. NO professionalism at all.

"Great Stay"

5
21/12/2015

Great hotel, great staff, great facilities, enjoyed our stay. Breakfast was out early so we could get on the road again. Staff very helpful when I could not get the internet to work. Clean room, comfortable bed.

"Great stay"

5
19/12/2015

What a great place to stay to rest ones weary bones. Staff is so very friendly and the room is just like being home. With great cushioned chairs, refrigerator, microwave and a super comfortable bed you are set for a relaxing evening. Will stay here again. Great breakfast to get us started.

"Quick Trip"

4
15/12/2015

This is a nice property. The staff are EXTREMELY friendly and helpful. Everyone greeted you with a smile. The property is clean, the rooms spacious with refrigerator and microwave available. The shower had excellent pressure and constant temperature. Breakfast was nice with eggs, biscuits and gravy and sausage available. Also various muffins and bagels, yogurt, fresh fruit (apples and bananas) were provided. Juice, milk, coffee and cereal were also present. Internet connection was good and cable tv available. The only drawbacks were road noise on the front side, and the fact that the rooms opened to the parking lot (motel vs hotel); however I didn't feel unsafe. The doors were still equipped with chain locks rather than the metal latch found in many hotels.

"nice"

5
14/12/2015

it was nice good parking quit place too stay and clean too good place too eat. has a good pool safe place too walk around good staff on hand.good barbecue down the hill.awesome view.right off enter state 75

"GREAT VALUE"

5
28/11/2015

Good and friendly place to stay . Just off I75 in Corbin . Great value for a one night stay , good WiFi good breakfast that starts early 6:00 am if you want to get back on the road. Staff was friendly and the place was supper clean good access to restaurants and the City of Corbin all in all great value for the price

"One night stay works well"

4
24/11/2015

Stayed over night on way from Buffalo to Jacksonville. Booked through Hotwire at the last minute, and got a fair rate. The place is easy to find, clean and recently updated. It is however a MOTEL, not a Hotel, meaning the doors open to the parking lot. This needs to be more clearly identified, as if traveling alone I would not have felt safe. Thankfully my son was with me. The best part of the room was the shower head, and water pressure, which were absolutely outstanding. I have never had a better shower, than something you'd find in a trendy resort. My son even commented how great it was. Service was really friendly, and quick. Breakfast was fine, basic, and rather styrofoam, but typical.

"Always exceptional stay!!"

5
16/11/2015

Three things we love about stopping in Corbin, Kentucky...#1. The warm welcome and helpful staff at BW Corbin Inn. The rooms are lovely and I just can't say enough about the shower...lots of water pressure and a double shower head!!!!! Better than any spa! Just seconds from US75 and yet there is NO road noise. Really quiet for sleepy weary travellers. #2 Tammy, went out of her way to make our stay comfortable by offering snacks and juice due to low blood sugar issue I was experiencing. The staff always asks if there is anything they can do to make our stay more enjoyable. #3. Bubby's BBQ, almost shares a parking lot...awesome food and wonderful entertainment. We look forward to our return visit.

"Great Stay In Corbin"

5
16/11/2015

This was the first time I stayed in this property even though I go to the Barbourville area frequently. Because they accept pets, we decided to give it a try. Our stay was quite pleasant. The staff was polite, the room was comfortable and it is still very convenient to the College. I would recommend this hotel if you are in the area.

"Good enough"

3
30/10/2015

Room was clean and spacious. Nothing especially great or poor. WiFi in room was good so we could watch MLB Playoffs on a tablet since hotel didn't carry Fox Sports. Liquor store (beer/wine) across the parking lot. A couple of restaurants across the highway. Worked for us for a one night stay on a road trip. Staff was great.

"Nice stay"

5
26/10/2015

Stayed three nights for the Jeep Jamboree, hotel entrance is well lit and well marked with lighted signs. Room was clean, hotel was quiet, everything was as expected for a pleasant stay! We would stay here again if we were back in the area.

"Excellent"

5
26/10/2015

Every time I travel to Michigan I always choose The Best Western in Corbin, Kentucky. I've been staying there once a year for at least about 11 years. It always very clean. The staff is always very professional and friendly, and very accommodating.

"Pleasant stay after working in the area"

4
24/10/2015

Staff was very helpful in making the arrangements for our company's work crew - close to the interstate and within reason to our construction area - clean rooms when crew returned each night - nice breakfast and thankful to have smoking rooms

"Very Friendly and helpful...PET FRIENDLY!"

4
24/10/2015

I had a great night's sleep at this Best Western. The staff was very friendly and extremely helpful during my stay. My pet was made welcome at a REASONABLE charge and we were both very comfortable. I would stay here again.

"I woulwould highly recommend for ppl to stay here when ever they are traveling on I-75 in Corbin,Ky."

5
20/10/2015

this place was very nice & clean,Enjoyed my 7 days here & everyone was nice to me,the rooms are very clean & the decor is very nice,the price was great & the rooms were quiet, the shower was great,love it & I will stop back & stay here

"Hard Beds"

2
05/10/2015

My wife and I stay here several times a year to visit family. The first time we stayed here it was nice but now the beds are worn and hard as a rock. The other furniture is also wearing out.(Recliner, desk chair)

"Lovely place to stay"

5
04/10/2015

As travelers from Michigan to Florida and back, we will definitely keep this Best Western in mind. Our room was very clean, the staff was very professional, and the internet service was great. I like the the breakfast we had the next day, upon our departure.

"Clean as a whistle"

5
29/09/2015

Clean as a whistle. Great beds, pleasing decor, pleasant staff , great deal. This is in the southern exit of Corbin. Off I-75. This is kind of like visiting the cousins that you really liked. She's gotten everything ready for you. And has gone the extra mile to make you feel welcome just in case you don't get along with other parts your family. She loves you. And she's giving you a fabulous bed.

"Vacation"

4
28/09/2015

The staff was very friendly and welcomed us home from our long vacation to the beach. It was great to back to KY!! I would recommend eating at the all you can eat BBQ Buffett next door to the Hotel. It was amazing. Check in and check out was a breeze. Breakfast was on the house. Thanks guys!!

"great stopping point"

4
22/09/2015

this the second time we stopped here traveling to Ohio. great location right off interstate, couple gas stations, couple place to eat , got good BBQ right up the street, liquor store next door . The place is excepts pets is one main reason we stop here. Got same room as last year , clean ,good bed , looks safe ,open parking lot