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Vorteilscode

Best Western Hotel Bundaberg Cty Mtr Inn, Bundaberg

4.5/5  - basé sur 127 notations.
246 Bourbong Street, 4670, Bundaberg, Australia - Karte ansehen

Besuchen Sie dieses Motel in Bundaberg, das nur 400 Meter vom Hauptgeschäftsviertel von Bundaberg entfernt und ein idealer Ausgangspunkt für Ausflüge zum Great Barrier Reef, zur Bundaberg Rum Distillery, zur Bundaberg Ginger Beer Factory, zu den Brutgebieten der Schildkröten und der Hinkler Hall Of Aviation ist. Das Best Western Bundaberg City Motor Inn bietet seinen Gästen hochwertige und komfortable Unterkünfte zu einem günstigen Preis. Das Motel verfügt über 17 neu renovierte, moderne Suiten im Erdgeschoss und mit überdachten Parkplätzen. Alle Suiten sind mit Queensize-Betten und neuen 32"-LCD-Fernsehern ausgestattet und bieten Sport und kostenlose Filme im Zimmer über kostenloses Kabelfernsehen, kostenlosen drahtlosen High-Speed-Internetzugang und Klimaanlage/Heizung (Wechselzyklus). Ein Swimmingpool (im Freien) mit Whirlpool, ein Grillplatz und ein Wäschereiservice für Gäste sind ebenfalls vorhanden. Ihre freundlichen Gastgeber helfen Ihnen gern bei der Buchung von Schiffsrundfahrten zum Great Barrier Reef, Flügen, Wahlbeobachtungstouren und Ausflügen zu Fraser Island. Bundaberg bietet ebenfalls zahlreiche Touristenattraktionen wie Alexandra Park Zoo, Bundaberg Botanic Gardens, Barrel House und die Rumbrennerei von Bundaberg. Diese schöne und entspannte Küstenstadt ist ideal für Angelausflüge, Bootstouren und andere Wassersportangebote. Buchen Sie noch heute im Best Western Bundaberg City Motor Inn in Bundaberg, das seinen Gästen erstklassigen Service und eine zentrale Lage bietet!

Best Western

Hotel Bundaberg Cty Mtr Inn

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Vorteile des Hotels

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Certificate of Excellence 2018
Gebildet aus de 127 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
50
Sehr gut
63
Befriedigend
12
Mangelhaft
1
Ungenügend
1
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
2
Alleinreisende Alleinreisende
4
Familie Familie
9
Geschäftlich Geschäftlich
33
Geschäfts-<br>reisende Geschäfts-
reisende
57
Geschäftsleute Geschäftsleute
35
Geschäftsreisende Geschäftsreisende
44
Paare Paare
43
Reisen mit Freunden Reisen mit Freunden
9
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"warm welcome"

4
02/07/2018

What a great wee motel. Kel & partner Rachelle have only been running this motel for the past 12 months. Already they are on a room by room reno and the room we had was very good value for money. The best thing about the room for me was the shower. Recently we stayed in a 4.5 star rated hotel in Melbourne and their shower was more a dribble. this one exceeded all expectations in terms of volume and warmth. Very easy to control. If I was to be picky then I would suggest some non slip matting in the shower. If you are under a rain storm then the shower drain takes a wee while to disperse the surplus water then the tiles become dangerous. room was spotless and all you need at night. Unlike other motels, it was nice and quiet with no one carrying on outside late at night. We will be back Kel.

Rachelle E, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Hi Tufty We will take that on board about the shower, the slip matting is possibly the solution. We hope to see you again and thanks for the review.

"Quiet Stay"

4
16/04/2018

The Thai wife and I stayed here for a night recently. We hadn't book anything before arriving in Bundaberg and after a drive around decided to focus on the group of motels that this motel is in. I went it and the friendly receptionist (perhaps proprietor) soon had me sold and checked in. We parked undercover immediately outside the room. The room is pretty standard and dated however everything was clean and worked. The wifi was strong and stable. Only downside were a small number of small ants on the bathroom floor which once I removed did not come back, and there is a board above the bed that if you are not careful you may hit your head when sitting up in bed. We slept well and found the room and overall location to be quiet. We decided to take breakfast outside of the hotel so cannot comment on that.

"Central location"

4
16/02/2018

The room was clean and comfortable and was perfect for a night's stay. Check in was a breeze with the hosts very welcoming. I was in my room unpacking withing minutes of arrival. A small bottle of real milk was a nice touch. The pool and surround, while small, was well maintained and very welcome after a long hot day.

Rachelle E, Manager at Best Western Bundaberg City Motor Inn, responded to this review
Hi Marcus Thank you for taking the time to review our motor inn. The swimming pool is certainly needed in these hot conditions. Hope to see you again,

"quiret comfortable stay"

5
16/01/2018

We had 2 nights staying in this motel recently & enjoyed the experience. though on a main street it is Quiet in the rooms. Very Clean. Has a large bathroom, comfortable bed! Great TV. & a Laundry.!! Which is hard to find in a motel. We were impressed. The Owner Kel is very helpful if you need advise about the town. I would recommend this place for rail traveller's, it's a short walk to the rail station if like us your come into Bundy on the Tilt Train. And has plenty of nearby cafe's & Resruants. Very affordable stay in Bundy.

Kel E, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Thank you for taking the time to review our Motel. We appreciate your feedback and hope to see you again. Many thanks Kel

"Very accommodating "

5
15/01/2018

Rooms are not of a modern design but are incredibly comfortable and spacious. It's close to a range of restaurants and takeaway places. What stands out at this motel is the staff; Kel provided us with lots of local places to visit and always stopped for a chat. We had to change our booking twice after a cancelled day trip and it wasn't a problem at all. Even after a problem with a double payment, it couldn't have been easier to resolve with Kel.

Kel E, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Thankyou for a great review. Hope you enjoyed bundy and we see you again. thankyou Kel

" Consistent! "

4
18/10/2017

I stayed overnite and I have previously. Its dated but consistent. Always clean and has everything you want and quite a reasonable size room and generous bathroom area. Its close to some eating out places and a good restaurant or two and not far from the city. The only thing thats annoying is when people sit outside their rooms smoking the smoke comes in through the front windows and it can be noisy but being more a workers accomodation place they are all in bed early so thats early in the evening then its nice and quiet there.

"Handy location"

3
13/10/2017

It was the location and the pretty good reviews that led us to choose this country town style motel and we weren't disappointed. There is half a dozen eating places within a 10 minute stroll and further options abound for those choosing to drive or happy to walk further. Check in was quick and business like. Our room was smallish but very comfortable. A nice change was that the bathroom was spacious with plenty of bench space. The shower was excellent. The AC was quiet and effective. The free wifi worked well. For a motel on the main road it was reasonably quiet once the traffic noise died down, although a couple making whoopee in the middle of the night in a nearby room could be heard clearly through the open bathroom window.

"Good quiet hotel "

4
11/10/2017

I stay here for business every few months and cannot fault. The room is always spotlessly clean, the beds are really comfortable and its nice and quiet. The shower pressure is fantastic also. It's in a great position, surrounded by restaurants and takeaway food options. I highly recommend.

Rachelle E, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Thank you for your great review. We look forward to seeing you again

"Good basic level hotel in an ok location"

4
07/10/2017

I recently stayed two nights at this location. Normally I stay at the other Best Western when in Bundaberg however decided to try something new. Whilst this hotel is closer to town, I found the location not as good as there are fewer amenities (supermarket, pubs etc) within walking distance. It is on the main road, and suffers from road noise issues too. Check-in and Check-out were very simple and staff were very friendly. There were some initial hiccups with getting the wifi working, but that was swiftly resolved. The internet was moderately fast and quite usable throughout my stay. The rooms are spacious, and the beds comfortable. There was plenty of tea and coffee facilities available also. The hotel is of an older style and would benefit from a refresh of the bathrooms and carpet, but for the price you can't complain too much. For a short stay this is a more than ample hotel and I will consider staying here again.

Rachelle E, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Thank you for taking the time to review our Motel. We take on board all comments and strive to improve the experience . Have a great day

"It's 2017 !!!"

1
26/09/2017

Walked in then walked out. Seriously these rooms would have been outdated in 1977. The place is more suitable as a Backpackers Hotel charging $25 a night. Don't get ripped of staying in this place. 1 star only.

Kel E, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Hi Polks1 Could you elaborate on what the problem was. We can endeavor to modify whatever the problem is ? Will be pleased to hear from you. Thanks Kel

"Check out the restaurant "

4
23/08/2017

I've stayed here on multiple occasions with work It's old school but that's not a bad thing Service from the second you arrive is great. Rooms clean ( I got the " spa bath " room this time .......... ) But do yourself a favour and eat here too. Meals are huge. Great value ( steak and chips ) And amazing quality. You will be amazed I'll be back

"Excellent motel accommodation "

5
19/08/2017

Chose to stay here for work purely on its position on Trip Advisor and the reviews weren't wrong! Nice large spacious room, very clean, all the amenities you need and an excellent location. Although the motel is old; the room did not feel rundown or tired and instead it had old school charm. My only very small complaint is that there were no power points on either side of the bed. This is something that lots of old motels seem to suffer from and while I wouldn't given it a lower mark for it, I do note it instead so that you know to bring a small extension cord if you need your phone beside you while sleeping because you are on call or use it as your alarm. Look forward to staying here again.

"Nice Comfy Overnight Stay"

4
15/07/2017

We stopped here for one night, this is our second stay at this motel. Room is clean & bed is comfortable, shower is nice & big with lovely warm water. Its within walking distance to eateries, etc. good location. Manager was nice & friendly & very informative on local area. Would stay here again.

Rachelle E, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Good day KP, Thank you for taking the time to post this lovely write-up. We strive to provide each guest the best possible stay we can offer. We look forward to seeing you again. Many thanks, Kel and Rachelle

"Weekend stay"

4
04/06/2017

I was visiting Bundaberg for a wedding. My stay at this motel was pleasurable experience. I did find the bed not very comfy, however in saying that I do carry a back injury. The staff were accommodating and friendly.

TomDunphy, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Good morning. Thank you for posting your comments regarding your recent stay with us and for the great comments about our service. I am sorry that you found the bed uncomfortable. I am surprised as all our beds are brand new AH BEARD commercial grade pillow top ensembles but I do acknowledge that they will not suit everyones taste. Thank you again for your great comments and for choosing to stay with us. Kindest regards...Tom and Glenda

"Friendly , Clean as a Whistle and Yummy Breakfasts"

4
30/05/2017

The location is good -most motels are on Bourbong St , so whilst the noise from the road is a little high it would be the same at other properties. What was wonderful for me were the breakfast items -usual things like eggs your way ,bacon ,sausages and Eggs Benedict and great retro things like lambs fry and bacon and mince on toast -how good is that ?The owners Glenda and Tom are always available and make that extra effort in their own quiet way to make the stay pleasant.

TomDunphy, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Good morning Kevin and thank you for taking the time to post such a great review for us. We really love what we do here and we just try to ensure that each and every guest has the best stay we are capable of giving. Thank you also for the comments regarding our breakfast items. Over many years we have listened to our clients and know what items they like and so our menu is quite comprehensive but still manageable. Thank you again Kevin for the great review and we look forward to being of service to you again. Kindest regards....Tom and Glenda

"Super clean, comfortable and you're made to feel very welcome!"

5
06/05/2017

Tom and Glenda offer a really good place to stay. The rooms are modern, clean, comfortable and the shower is spot on as well! Tom and Glenda really make this place as they're really nice people and nothing is to much trouble....."ask and you shall receive". Their dogs are a treat, cute and really friendly, love a pat and when they play you can't help but buckle at their antics! It's well located with the Spotted Dog tavern and other restaurants within easy walking distance. Thanks Tom and Glenda we really enjoyed our "super" stay.

TomDunphy, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Good morning Michael and Carol. Thank you for giving us such a great write up. We really enjoyed having your "super" group and are pleased that you enjoyed your stay - even the visiting pups from next door. They are hard not to like. More importantly your thoughtful and kind comments are much appreciated and we hope to able to continue maintaining the standards you appreciated. Many thanks again Michael and kindest regards...Tom and Glenda

"Consistently great!"

5
06/04/2017

We stayed here again on another business trip in March 2017. We can't recommend this hotel enough. The service and inclusions are consistently above standard. We love the attention to detail in the cleanliness and comfort in the room, the personal service and how convenient the location is without any traffic noise. thanks again Tom, Glenda and the housekeeping team for making our stay fell like 'a home away from home'. Cheers Rob & Kat

TomDunphy, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Wow Rob and Kat......thank you so much again for posting your kind words on line. We really appreciate your comments and feedback and our cleaning staff also love the fact that you include their efforts.....and you are right...they do a fantastic job. It is always good to see you both and thank you so much again for this fantastic review. kindest regards... Tom and Glenda

"Old but gold!"

5
14/03/2017

So it's not the flashiest hotel you well ever stay at however it does have : Great location Free parking outside your room Free wifi Great coffee and tea making facilities Immaculately clean Good fridge and Tv Good shower Comfy bed Good price Fantastic service from the owners What more do you want? I'll be back

glenda62, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Wow!! Thank you so much for giving us such a fantastic review regarding your recent stay with us. We do our best to provide each and every guest the best possible stay we are capable of. It is pleasing to know that your stay met and exceeded your expectations and we and certainly appreciate you taking the time to let everyone know via this medium. Many thanks again and kindest regards...........Tom and Glenda

"Another great stay!"

5
23/02/2017

I stayed here again recently for business and was again suitably impressed. The rooms are a great size, lovely and clean and the bed is super comfortable. Although situated on a main road there is no traffic noise to be heard in the rooms at all. The hotel is in a great location within walking distance to many restaurants. On my recent stay I had suffered an injury to my foot just prior to getting to the hotel. I asked the lady checking me in if I could possibly get a small bag of ice to put on my swollen foot. She not only gave me a bag of ice but also a frozen gel pack to use which was much better suited for my injury and was an immense help! These small gestures make a huge difference when you're staying away from home. I travel quite regularly for my job, and stay in many hotels across QLD. This establishment is one of the only places I stay that still offers a carton of fresh milk for coffee or tea. This means a lot to me as I detest the tiny thimble's of UHT milk that is given in nearly every other hotel, which usually allows only enough for one cup of coffee. I am also a fan of the Nescafé coffee which is available in the rooms here (again a rarity in most other hotels). Thanks again. I'll be seeing you soon!

glenda62, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Good afternoon Jodi. Thank you so much for this fabulous review. We really do appreciate your kind comments. We enjoy what we do here and we love our property and simply strive to give everyone the best stay we possibly can with what we have. Thank you again for giving us such a great write up and we look forward to seeing you again. Kindest regards....Tom and Glenda

"Best Western City Motor Inn Bundaberg"

5
05/02/2017

Good value motel on the main street of Bundaberg. It is close to pubs and fast food outlets. No traffic noise. Good hot breakfast served on time. Stayed last year for four nights and was happy again this year with service, cleanliness, and value.

glenda62, Owner at Best Western Bundaberg City Motor Inn, responded to this review
Good afternoon Margaret. Thank you so much for choosing to stay with us again and also a bigger thank you for giving us such a great review with such kind comments. We appreciate all feedback as it keeps us in touch with our guests needs and likes and helps us in trying to give everyone the best stay we can. Thank you so much again Margaret and we look forward to seeing you again. Kindest regards...Tom

"Great Accommodation "

5
04/02/2017

I always stay here when I visit Bundaberg either for business or for leisure. I have been coming here for about 7 years. The service is the best, nothing is too hard for Tom or Glenda. The breakfast is always perfect and cooked to your liking. The accomodation is always clean, fridge is working and full of snacks and drinks. I would recommend staying here

glenda62, Owner at Best Western Bundaberg City Motor Inn, responded to this review
G'day Ian and thank you for posting this review. Glenda and I value your friendship and your custom and look forward to seeing you. Thank you for your kind comments and I know that you will let us know if our standards slip. Take care and see you next trip. Kindest regards....Glenda and Tom

"good location to stop over"

4
12/11/2016

I stayed there during my business trip. My room was located at the back of the property with parking at the door. The room was not too big although there was a sofa and queen size bed with desk for work, mini bar and big TV. The bathroom had a walk-in shower and a big vanity which I really liked. I had a comfortable stay and good night sleep. The place was clean and services daily. Kudos for actually not replacing my towels when hanged, first place I ever been to preaching environmental approach and actually going by its word.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Kate. Thank you so much for the great review and for taking the time to notice and compliment the little things that we do that we feel contributes to making our guests stay the best we can provide. We appreciate all feedback. Thank you for choosing to stay with us and we do hope to see you again. Thank you also again for the great review. Kindest regards....Tom and Glenda

"Does what it says on the tin"

4
02/11/2016

As previous reviews, not the most modern place but pretty well equipped and spotlessly clean. Pleasant greeting in arrival and early check-in available (handy after a 30+ hour journey from the UK). Bed very comfortable and slept well. Thicker curtains needed as headlights from late arrivals / early departures lit whole room up. TV channels a tad limited, but okay - bigger TV would have been nice. Overall a good stay and from previous visits to Bundy seems one of the better places.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon Huw. Thank you for taking time out to give us such a great reveiw. We have taken on board your feedback and appreciate your comments. Our curtains are 100% blockout so I am not sure how you were disturbed by the lights but I will look into that and rectify if required. Many thanks again for the great review and we do hope to see you again. Tom and Glenda

"Overnight Business Trip"

4
02/11/2016

Great place to stay, clean, friendly and great location. The managers make you feel at home. Close to local restaurants, and parking right out your door. Good internet speed also and its free! Would stay again.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
G'day Darren. Just a quick note to thank you for giving us such a good review regarding your recent stay with us. We are glad everything met your expectations as we strive to give every guest the best stay we are capable of. Thank you again and we do hope to see you again when you are next in town. Kindest regards......Tom and Glenda

"Good location, clean and comfortable."

4
02/11/2016

I stayed here overnight for a business trip. As the title suggests it was in a good location, being within walking distance to many restaurants and eateries. The room was a good size, clean, quiet and had comfortable bedding. There was no bath though which was disappointing for me, although not a deal breaker. The room decor was a little dated. The pool area looked lovely and clean. Reception staff were very friendly and helpful. I would stay here again.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good evening Jodie. Thank you so much for taking the time to post such a great review for us. We appreciate your feedback regarding decor. We love to hear opinions and suggestions from our guests as we are always open to ways of improving our property. Thank you again Jodie and we do hope to see you again. Kindest regards....Tom and Glenda.

"Cleanest affordable place to stay overnight in Bundy"

4
18/10/2016

It took me 3 years but I finally found a clean place to stay in Bundabeg. I travel to Bundy for business approximately 6 times a year. I was running out of options until I found Besy Western! Rooms are slightly dated but clean and very comfortable, the staff are exceptionally friendly and helpful and remembered me by name when I came back for my 2nd stay. The breakfasts are AWESOME and they are happy to accommodate dietary requests without charging extra and offered it to me on my 2nd stay without me having to ask. I felt very safe as a lone female business traveller. If you want take away food there are several options within 1 minute walk as well as a 7-11 with plenty on offer however the food at Best Western was more than adequate for me, well priced and delicious. Seriously, give this place a go when you are next travelling through Bundy.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon Daniela. Wow. Thank you for such a great review for us and our property. We love what we do and I am pleased that reflects in your experience. It is not hard to remember the little things but we know it is important. We are pleased you are happy here and we look forward to seeing you again. Many thanks for choosing to stay with us and also for giving us such a great review. Kindest regards.........Tom and Glenda

"Great budget choice"

4
06/10/2016

Older style rooms, but well maintained and clean. Things like irons and TVs are up to date and new. Great, professional managers. Bed was comfortable and apart from the idiot in the room across from us who arrived at 2am and slammed doors for 20 minutes while yelling at his wife, the sleep was very good quality, and the idiot was certainly not the motels fault :) Other good feature was a good clean, self service laundry on site. We didn't use it this trip but will certainly remember it for next time we're on the road. Definitely recommended.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon Arty. Thank you for taking the time to give us such a great reveiw. Sorry about the noisy guests. Unfortunatley we did not hear it or we would have addressed it with them. Just call us next time as we live on site. Thank you for the positive comments. Very much appreciated and we look forward to seeing you again. Kindest regards....Tom and Glenda

"Night in Bundy"

3
05/10/2016

The hotel is centrally located but you can hear traffic from the main road. Staff were friendly and the rooms were clean and tidy almost say spotless. Didn't eat breakfast at the hotel, went into Bundy town to find the local organic food!

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Sharyn. Thank you for taking the time to give us your feedback regarding your recent stay with us. Sorry about the traffic, but we are on the main street. I trust that you, like others still had a good nights sleep as the traffic noise is minimal and only at certain times of the day and certainly not at night. Thank you for commenting on our cleanliness of the rooms as we feel that every guest should have the best experience we can give. Thank you again Sharyn. We really do appreciate your feedback. Kindest regards....Tom and Glenda

"Good location for a drive up the coast"

4
14/09/2016

We were driving up the coast to Airlie Beach and Bundaberg was on the path to that goal. This Best Western was nice - we had a room at the back so we had a quiet rest. The free wifi was great and we slept well.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon and thank you for taking the time to post such a great review for us regarding your recent stay. We are pleased that everything was to your liking. A good nights sleep on a good bed and free and fast wi fi are key drivers for our guests and we pride ourselves on both. Thank you again for choosing to stay with us and for giving us such a good review. Kindest regards....Tom and Glenda

"Best Western's Best Ever ! 11/10"

5
26/06/2016

Wow, what a place to stay. We've been coming to Bundy for a few years now with work or my daughters swim meets and Tom and Glenda's Best Western is the ONLY place we'd stay at. Nothing is ever a problem for them. Warm welcomes, great chats, friendly personalities is just the start, seriously Best Western's Best Ever. Rooms are exactly what is required. Great pool and other facilities. I'm not sure what other motels cost, and I don't care. The rooms are worth every cent in my book. Most highly recommended and I can't wait for the next trip north to see and stay at Tom and Glenda's. If I was wearing a hat I'd take it off for them. Keep up the great work and please never retire :-)

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
G'day Alex and wow...........what can we say except a sincere thank you for such a fabulous review for us and our property. Seriously we just love what we do and we are fortunate that we have great people like yourselves that choose to stay with us. Thank you for choosing to do so and a big thank you for giving us such a great write up. We sincerely appreciate it and look forward to seeing you again. Warmest regards...........Tom and Glenda

"ALWAYS AMAZING ??"

5
28/05/2016

I would never stay anywhere else in Bundaberg! The rooms are lovely, big & clean. Tom (the owner) is pretty much to nicest & friendliest person I've ever met! I honestly couldn't rate it high enough! Thank you for always remembering my name and making me feel welcome even though I only stay a few times a year!

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning and Wow. Thank you so much for the great review and kind comments. Tom and I enjoy what we do and there is really no secret.........it is easy to remember peoples names and it is alway easy to be nice to people. Thank you so much for choosing to stay with us again and again a BIG THANK YOU for such lovely comments. It is very much appreciated. Look forward to seeing you again when next to come through. Glenda and Tom

"Reasonable price great sleep"

4
29/04/2016

I rate my stay in hotels by the quality of the bed and the locality to restaurants. This hotel ticked these boxes and more, The bathroom is a good size and the rooms suit my purpose with a desk large enough to spread my work. it was my best sleep all week..

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon and thank you for taking the time to give us such a great review regarding your recent stay with us. We think these beds are the best we have purchased (and we have purchased a few of the years) and thank you for noticing and commenting. Thank you again for giving us a good review and we look forward to seeing you again. Tom and Glenda

"Great location and friendly staff"

4
05/04/2016

Room was exactly as expected from the pictures and other reviews. Very clean and comfortable. Bath was large with plenty of counter space, and shower pressure was good. Only issue we had was that the second bed was in its own room, and when the door was closed it did not get the AC. The room did have its own fan, and leaving the door slightly open helped. The motel is close to several restaurants/coffee shops/convenience stores and makes for a nice walk. We were curious about the small door that opened into the rooms near the sitting area, and surmised that they were used for meal deliveries. Great idea! Wish we had given it a try.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Dahdis and thank you for taking the time to post such a great review for us regarding your recent stay. We appreciate your feedback and will take on board the air con to the back room. The delivery door is indeed for delivery of meals to the room. We are especially pleased to note in your post that you had previewed us BEFORE staying and that your stay met your expectations. Thank you for choosing to stay with us and again for giving us such a fabulous review. Please enjoy the rest of your travels. Kindest regards....Tom and Glenda

"One of the best"

5
22/03/2016

One of my best motel experience, Room is comfy, bathroom/toilet roomy and clean, breakfast surprisingly GOOD! the owner knows her town well, full of knowledge and very helpful, feels like home :) Location is the best thing, everything from CBD to good restaurants are within a few minutes walk

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning James. Just a quick note to say a BIG thank you for the great review and kind comments regarding your recent stay with us. We of course appreciate all feedback but when a guest notices the little things we think we do well and acknowledges the time and effort we put in to keeping our rooms clean, practical and comfortable it is very rewarding. Thank you for choosing to stay with us and thank you again for the fantastic review. Have a great Easter...........Tom and Glenda

"Great stay. Highly recommend"

5
14/02/2016

Such a clean and well-maintained property, and the attention to detail is everywhere. From the comfortable room through to the generous tasty breakfast and sparkling swimming pool ... the owners (Tom and Glenda) ensure an enjoyable experience. Great central location too.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Steve. Just wanted to drop you a line to say a BIG thank you for the terrific review you have given our property and ourselves in regard to your recent stay with us. We love what we do and our goal is to give everyone the best possible stay that we can with what we have. Thank you so much for noticing and giving us such a great wrap. We look forward to seeing you again. Thank you again and kindest regards.......Tom and Glenda

"Great little motel, friendly management"

4
06/02/2016

This motel is a typical small town 3-3.5 motel. I have stayed here twice now in two different rooms and have enjoyed both stays. I like this motel for several reasons - it is located close to restaurants, a convenience store, lots of takeaway, a bottle shop and not far from town, the owners are very friendly and even remember your name when you go into the office, the bed was quite comfy but most of all my rooms have been spotless which is one of my two main criterias for accommodation. They also offer a good old fashion breakfast delivered to your room on time and pushed through one of those cute little doors. An added bonus is free wi-fi. There is a pool and bbq area but I have never had the time to use those facilities. If you are looking for a friendly, very clean and comfy motel in Bundaberg, I can highly recommend this place.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Jeanie. Thank you for taking the time to post such a fabulous review for us and our property. We really do appreciate it when guests not only enjoy their stay but also post their thoughts and comments on line. We love all feedback and it is especially nice when the reviews are as kind and positive as yours. Many thanks again for choosing to stay with us and for the great comments. We look forward to seeing you again. Kindest regards........Tom and Glenda

"Clean & tidy but over priced"

3
16/01/2016

This is a nice friendly place, rooms are clean and tidy but not worth the dollars I spent. I was expecting a lot more for what I paid but in reality what I got was average in comparison to similar motels. Staff are very friendly and helpful so its not a reflection on them, just what is charged.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon. First of all thank you for taking the time to write a review. All feedback is important. Secondly my apologies that your stay did not meet your expectations. You have not mentioned if you booked on line or direct or indeed what dates you stayed so I cant look it to this too much. All I will say is that on line there is usually lots of price options but maybe not as many room options. If you book direct you can usually get the room type you want and the price will be at least the same as on line and sometimes better depending on what is available at the time. However this does not help you. Again I am sorry that you felt you did not get value for money and would like to offer you free breakfast should you choose to stay again and a complimentary upgrade subject to availability. Thank you again for your feeback as well. Kindest regards.........Glenda and Tom

"Overnight stay, good rooms, friendly management"

4
14/01/2016

Rooms are very nice and clean. Large shower. Very cooling air con. Management are very friendly and helpful. Location is convenient for food but quite a walk into the main town area. However with a car it's only a couple of minutes into town. Great stay.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon Frederic. Thank you for giving us such a great review regarding your recent stay with us. We appreciate your comments regarding our rooms and service and we are pleased that everything was to your satisfaction.Thank you so much again and I hope we can be of service to you again. Kindest regards Tom and Glenda

"An Excellent Motel"

5
08/01/2016

The Best Wesren motel at Bundaberg is one of the best notels we have stayed at. We will continue to stay ther when we visit Bundaberg in the future. It lives up to the Best Western standard of motels and its location is excellent. We will be going to Bundaberg at Easter and will be definitely staying ther again for the fourth time in 2015 -2016. The owners are extremely friendly and helpful always.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Craig. I just want to say on behalf of Tom and myself, thank you so much for this fantastic review and for the very kind comments. We appreciate the fact that you choose to come back to us and we certainly look forward to seeing you again. Thank you again for posting this. Kindest regards............Glenda

"clean and friendly"

5
31/12/2015

We stayed for 2 nights recently and found this motel very clean, and Tom & Glenda very friendly. We stayed in quite a few motels this trip and this one was by far the best, also reasonably priced. The bathroom has plenty of room. It was on the main road but this didn't bother us as we didn't hear anything. Very pleasant stay will definitely stay again when in Bundy. Marilyn W.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Marilyn. Thank you so much for choosing to stay with us recently and a very special thank you for posting such an awesome review for us and for such lovely comments. We appreciate you taking the time to do so and we are doubly pleased that your stay met or exceeded your expectations. Feedback is a valuable tool for us so again we thank you. We wish you all the best for a great 2016 and look forward to seeing you again. Kindest regards............Tom and Glenda

"Excellent for a 3 star motel"

5
08/12/2015

We have stayed at the Bundaberg City Motor Inn this time every year for the last 4 years for work. The staff is always friendly the room have never been anything but spotless and nothing has ever been a bother. The free Wi-Fi and daily room service is something you don't seem to get in even in expensive motels. If you are looking for a clean room is a handy location you cant beat it for value for money.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Vicki. Thank you for taking the time to post such a great review for us regarding your stays here over the last 4 years. Glenda and I appreciate the fact that you return to us and we are pleased that we are able to meet your expectations each time. Thank you so much again for the fantastic review and kind words. We look forward to seeing you again. Merry Christmas and kindest regards....Tom and Glenda

"Would stay again stars in service!"

4
12/11/2015

Went to Bundaberg for business & often do, although have never stayed here before but so glad I did. I was greeted by a very warm welcome & nothing was any trouble. I was handed a small carton of real milk which never happens as most give you Long life milk & for me is always a run to the local shop to buy the real deal to have a good cuppa. The Room was clean & spacious & when I left to sort out my account the manager greeted me with a smile & remembered my name & had a chat before I left. I stay in hotels all over Australia & overseas & the ones that stand out are the ones that treat people as they would want to be treated & have a gift in hospitality not just paid to do a job & count how many stars they have. I will be staying here again & the hospitality is exceptional & is appreciated as a smile & a conversation goes a long way especially for good tourism & good reviews!! Thanks Best Western!

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Deanna and thank you so much for giving us such a fantastic review regarding your recent stay with us. In addition thank you for the very kind comments regarding our service and facilities. We enjoy what we do and we aim to give every guest the best possible stay we can and treat them like we would expect to be treated. Thank you for noticing and a special thanks for taking the time to post a review. We look forward to seeing you again. Tom and Glenda

"Cheap but noisy"

3
02/11/2015

Great staff, very helpful, freindly and welcoming. Not an expensive hotel, but right on the main road means quite a lot of traffic noise all night, thin walls with poor sound-proofing also means you can hear every car door and conversation in the car park. I wouldnt stay here if I had a choice. Pretty tired motor inn with a 70s road-movie feel.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning and thank you for posting your review from your stay in August with us. I am sorry that our style of motel and location does not suit your needs. There is nothing wrong with that as we all have different tastes and expectations. I thank you for acknowledging our staff as our attitude and attention to our guests is something we can control. Giving everyone the best stay we are able to is our aim. The location....well it is the main street of Bundaberg and central so traffic is part of the deal.....although it does not go 24/7.we cant hide from it. The motel was built in the early 80's and is core filled besser block so we can't do much with that and our windows and doors do open out onto our carpark so if there is noise in the carpark it will be heard. Again I am sorry that our property does not suit your needs but I do thank you for taking the time to give us an honest overall appraise. Kindest regards Tom

"Clean & Comfy"

3
14/10/2015

We stayed overnight in Bundy as we were working in the area the following day. The room was comfortable but very small. We were right next to the main office and had a very loud air con from some other room outside our bathroom window which we had open as we prefer fresh air to air con. However once we shut the front door and the front window we felt trapped and ended up having to put the air con on the breathe. The bathroom has been tastefully renovated but the rest of the room was very basic.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good afternoon and first of all I am sorry that you did not overly enjoy your stay with us. The noisy air conditioner is from the adjacent motel which is next door to us and unfortunately we can't control the quality of unit that they choose to install. Usually closing the bathroom window does fix this but we do understand your point.. As for the room, we so meet AAA 3.5 standards and have to undergo Quality Assurance inspections from Best Western. Both have occurred in the last 2 months and in both instances we received a good rating for our standard of property. Again though I am sorry that it did not meet your expectations and again we do understand and appreciate your opinion and for taking the time to post a review regarding your stay. Many thanks and kindest regards...Tom and Glenda.

"Friendly and clean"

4
07/10/2015

Basic motor inn type accomodation and on a main road which is essentially all there is in Bundaberg but this one ticked all my essentials: 1. Super clean 2. Very good, friendly customer service 3. Comfortable bed The one criticism I would have is the lack of a safe in the room. I dealt with it by locking valuables in the boot of the car when I went out but if you don't have a car you could be forced to leave them in the room or take them out with you. First world problem though.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Craig thank you for your kind and honest appraisel of our property after your recent stay with us. I do understand your concerns regarding valuables but all rooms have security screens; our doors are solid and it is keyed entry. Still as I said I do understand your concern. We dont have in room safes but we do have a safe at reception for guest use. We don't advise guests on arrival but it is in our hotel services directory. Thank you again for taking the time to post a review and we do appreciate the great overall experience score you gave us. We do hope to see you again. Kindest regards Tom

"Will stay agin"

4
22/09/2015

Stayed overnight while travelling down to Brisbane. The staff were extremely helpful and friendly. Had a good breakfast brought to our room when we required. Would be happy to stay again when next travelling through Bundy. Rooms clean and comfy.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Rod. Just a quick note to say thank you on two counts. Thank you for choosing to stay with us and a special big thank you for taking the time to post a review and for giving us such a great overall score. Especially thanks for noting the cleanliness of our rooms as it is something our staff and ourselves are very particular about. Many thanks again and we look forward to seeing you again. Kindest regards....Tom and Glenda.

"Diamond in the Rough!"

5
21/09/2015

We recently stayed at the Bundaberg Best Western Motor Inn for 4 nights on our trip to Australia. Bundaberg is a wonderful little town that I remembered from a previous visit and it seemed like a good "base" for our time on the Sunshine Coast. Close to whale watching, Town of 1770/Agnes Water, of course the Bundaberg Rum Distillery, etc. When we checked in, I was greeted by Tom, the owner. When I asked if he needed my confirmation to pull up our reservation he just asked for my last name and upon giving it, he said, "You must be Catherine", hospitality from the beginning! The fact that he knew what guests he had coming and taking the time to acknowledge me by name was very nice. Our room was very spacious, (much needed after being in cramped quarters with bags for the past week), very clean and had everything that we could need. Tom and Glenda are wonderful hosts and we felt right at home. Each room has its own little patio table and chairs outside the door, so if you want to enjoy the lovely weather and get to know your neighbors, it is very condusive to that. I felt we got to enjoy a true Australian experience due to the community that Tom and Glenda have created at Best Western Bundaberg. An added joy was being greeted in the morning by Laila, their son's precious French Bulldog. She joined us for coffee almost every morning, and as we were missing our own Corgis very much, she helped ease our missing our boys. I would stay here again and again and would encourage others to give it a go. Very reasonably priced, great location and as I said, Tom and Glenda were wonderful hosts! There wasn't anything we needed that they couldn't take care of, they know the area very well and were more than willing to help us with any plans as needed.

glenda62, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Hello Catherine and what can I say. Glenda and I were blown away with the review that yourself and Tim have given us. We really appreciate you taking the time to post a review but most of all for such kind comments. We do what we do and we enjoy what we do. I think you just picked up on that and a meeting of minds always ensures a good time. In addition thank you for your comments regarding Layla. She does not live here but she used to and loves saying hello to guests............even better when guests love little doggies. Thank you so much again Catherine and we will take up your offer to see you when we visit your wonderful homeland in the future. Cheers for now...Tom and Glenda.

"Highly recommended"

5
15/09/2015

We travel to Bundaberg for business and booked online. We found the accommodation highly suitable and were impressed by the outstanding service shown to us by management. Yes, the building is older like most other accommodation in Bundaberg, but the room was bright, very clean, very comfortable with a great roomy bathroom and modern appliances and services. We definitely recommend Best Western Bundaberg as a great place to stay and want to thank Tom for being so very helpful and accommodating to our needs. We'll be back soon.

TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Rob and Kat and thank you so much for posting such a fabulous on line review for us.. We strive to make every guest have the best stay we possibly can and any request we can accommodate we are happy to fulfill. Of course we don't get everything 100% all the time and so we thank you again for giving us such a great write up. We look forward to seeing you again. Kindest regards...Tom and Glenda

"Not the best experience. "

2
02/09/2015

First of all the good. The lady and gentleman who manage reception and live on site are friendly, helpful and professional in my experience. The rooms are clean and gave everything you could possibly need. The locations ok but on a busy road. There's no where to eat on site but there's plenty locally. The rooms are VERY dated though and really need an upgrade soon. It feels very old fashioned and not really very bright or comfortable, just basic. On the night we stayed though there were road works, very loud roadworks and my room was at the rear of the property. If the road works aren't bad enough another guest started yelling loudly when drilling started. Obviously the roadworks aren't the fault of the hotel at all but in terms of a good nights sleep not a chance. I woke every hour on the hour, at 3.45 someone was also running a car engine! I gave up. This is a motel style hotel, I didn't book it and it's not my choice of hotel style. So while it did a job I'll not stay here again out of choice.

TomDunphy, Owner at BEST WESTERN Bundaberg City Motor Inn, responded to this review
Good morning Sharon and thank you for your review regarding your recent stay. I am sorry that your stay was not totally enjoyable but I feel that like you, I must clarify some points regarding the good and bad in your comments. Thank you for noting that our rooms are clean and that we as owner operators gave you the level of service and friendliness and professionalism you should receive. I know it was not your choice but your travel provider booked you to stay on the night that TMR and Roadtek, both Government departments, decided to do major roadworks outside our motels - there is 6 of us on our strip of the street - so some 121 rooms were affected on that night. We have no say in when and where they do roadworks - if we did we would never have agreed to the busiest corporate night in Bundaberg. Really our hands were tied - and by the way we sleep at the front of the building. I would also like to clarify that we are regional Queensland and in Bundaberg there is NO hotel style accommodation like in Brisbane. Motels like ours are the only style apart from apartments and backpackers. The newest motel is 16 years old....granted ours is 30 and we underwent refurbishment in 2009. Unfortunately it is hard to work miracles with a 30 year old leased building but we do our best to keep all things modern and clean - flat screen tvs, new beds, reverse cycle split system air cons, tea/coffee making, iron facilities, undercover parking, security screening, room service meals and chargeback facilities etc. As part of Best Western we undergo regular quality assurance inspections and we are up to date and compliant for regional corporate standards. Sharon I sincerely apologise that your stay was not enjoyable and I accept and understand you would not book or stay here by choice. However after 10 years and thousands of satisfied customers and hundreds of outstanding guest reviews this just proves we all cannot be all things to all people. Thank you again for your honesty and for taking the time to post your review. Best wishes and kindest regards, Tom