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Vorteilscode

Best Western Plus Hotel Bowling Green, Bowling Green

4.5/5  - basé sur 420 notations.
1940 Mel Browning Street, 42104-0310, Bowling Green, United States - Karte ansehen

Das Best Western Plus Bowling Green liegt 105 km vom internationalen Flughafen Nashville und 5 km von Bowling Green entfernt und ist damit eine clevere Wahl für Urlauber und Geschäftsreisende. Motorradfahrer sind in unserem Hotel in Bowling Green, KY, herzlich willkommen, und wir bieten neu renovierte Unterkünfte mit jedem Komfort von daheim. Träumen Sie süß in einem gemütlichen Bett, und genießen Sie morgens ein kostenloses warmes Frühstück. Nutzen Sie auch das kostenlose High-Speed-Internet, und sehen Sie Ihre Lieblingssendungen auf dem Flachbildfernseher mit Kabel-TV. Unsere haustierfreundlichen Zimmer sind jeweils ausgestattet mit Minikühlschrank, Mikrowelle und Kaffeemaschine. Entspannen Sie sich in unserem Swimmingpool (im Freien), oder halten Sie sich fit in unserem modernen Fitnessstudio. Geschäftsreisende schätzen das gut ausgestattete Business Center, die Nähe zum Sloan Convention Center und die gute Anbindung an ortsansässige Firmen wie Fruit of the Loom, Houchens Industries und zum Reservehauptquartier der US-Armee. Nichtraucherzimmer, eine 24-Stunden-Rezeption, die hoteleigene Wäscherei und der kostenlose Parkplatz sind weitere Vorzüge dieses Hotels. In der Umgebung finden Sie verschiedene verführerische Lokale. Sie haben die Wahl zwischen Familienrestaurants, entspannten Lokalen mit amerikanischer Küche, Steak- und Grillrestaurants sowie italienischer, mexikanischer oder japanischer Küche. Hier gibt es viel zu sehen und zu erleben. Erkunden Sie die unterirdische Wunderwelt im Höhlensystem des Lost River Cave, besichtigen Sie das Nationale Corvette-Museum, oder gönen Sie sich einen vergnüglichen Tag mit der ganzen Familie in „Beech Bend Park“ mit Freizeitpark und Erlebnisbad. Die Autorennen im NCM Motor Sports Park sowie Veranstaltungen auf dem Campus der Western Kentucky University sind ebenfalls nicht weit entfernt. Bewundern Sie historische Züge und Flugzeuge im Historic Rail Park and Aviation Heritage Park, oder planen Sie einen Ausflug ins weniger als eine Stunde entfernte Nashville. Ganz gleich, ob Sie privat oder geschäftlich unterwegs sind, in unserem einladenden Hotel können Sie alle Vorzüge von Bowling Green aufs Beste genießen.

Best Western Plus

Hotel Bowling Green

LABEL_ITINERAIRE

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Vorteile des Hotels

  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
mehr sehen weniger sehen

Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2018
Gebildet aus de 420 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
262
Sehr gut
98
Befriedigend
41
Mangelhaft
13
Ungenügend
6
MEINUNGEN ANSEHEN
Alleinreisende Alleinreisende
27
Familie Familie
174
Geschäfts-<br>reisende Geschäfts-
reisende
39
Geschäftsreisende Geschäftsreisende
12
Paare Paare
146
Reisen mit Freunden Reisen mit Freunden
22
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Oasis in a RAINY desert"

5
19/09/2018

Riding in the rain from south of Atlanta, I tried to get a room north of Nashville but found that the two Best Western hotels were no longer there. It was another 45-50 miles to the next BW, but coming through Bowling Green I saw the BW sign. Jordan was more than helpful, he was knowledgeable, polite, informative , fast, and helpful! Food and drink were close by and I would recommend this Best Wester to all!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and the 5 Bubbles. We are so glad that Jordan was able to make you comfy and happy. We hope that you will choose us again the next time you are in our area and until then we wish you safe and happy travels. Thank you, Staci Jones

"Excellent accomodation with free popcorn. Very nice hotel"

5
27/08/2018

Staff were very friendly and advised they would be making popcorn in their popcorn trolley soon after check in. Very nice touch. The building is only a few years old and everything was like new. Room and bed were very comfortable. Also quiet. Lots of food choices nearby. The full breakfast was great and a good start to the day.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and the 5 Bubbles! We are thrilled that you enjoyed your stay with us and are glad that you got to enjoy the popcorn, our full hot buffet breakfast, and a nice clean comfortable room. We hope that you will choose us again when your travels bring you to our area. Thank you, Staci Jones General Manager

"Great outdoor pool for grandkids. Recently updated"

5
27/08/2018

This BW has been updated and is clean and contemporary.. Bedding and linens were good quality. We chose this for reviews of the pool, as our grandkids can spend hours there on a hot summer day. It did not disappoint. The area was safe and quiet, but still near the interstate. Would stay here again.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and thank you for the 5 Bubbles. We also thank you for the compliments of our hotel and we are o glad that you and your grandkids enjoyed your stay and our pool. We hope that you will choose us again and until then we wish you happy travels. Staci Jones -General Manager

"One Night Stay at the Hotel"

4
18/08/2018

I like that place because it was in a good location and the service was good and the place was clean and the swimming pool was good and the view from my hotel room was good and at least I could see the interstate and thru my window.

Kay P, General Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and thank you for the 4 bubbles. We are thrilled that you enjoyed your stay with us and that you got to enjoy our pool and had good service by our staff. We hope that you will choose us again. Staci Jones General Manager

"Very nice hotel"

4
18/08/2018

The Best Western in Bowling Green is very nice. I was looking for a hotel in the area and booked it online just by reading the good reviews. The hotel is clean and appears to be new or newly renovated. The room is a standard room with a microwave, mini fridge and a coffee maker, and clean. The hotel is looked alongside I-65 so request a room on the side facing Mel Browing Street or just wear ear plugs to sleep for the interstate noise. His hotel is located in a very convenient location with plenty of restaurants and shopping nearby. They offer a free breakfast which consisted of eggs, sausage, potatoes, French toast sticks, make your own waffles with different fruit and candy toppings. They also had cereals, oatmeal, grits, muffins, danish, fresh fruit, coffee with a variety of creamers, teas and hot cocoa. I would definitely stay at this hotel again, it was half the price of other hotels in the area and just as nice.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and the 4 bubbles. So glad that you enjoyed your stay with us and that you found your room clean and comfortable and ease of location right off of Interstate 65. We are thrilled that you got to enjoy our full hot buffet breakfast that changes daily. We hope that you will come visit us again the next time your travels bring you to our area. give us a call ahead of time and let us book that reservation for you as we do price match to online rates and we can sign you up for BWR to get free stuff! Staci Jones General Manager

"Quiet Comfortable Room with the Right Room Location"

4
16/08/2018

This hotel backs up to the interstate and is incredibly noisy. We were assigned to Room 118; as we walked the outside walkway to the room, the noise was deafening. When we entered the room, we could see the interstate through the window. Avoid this room if you are a light sleeper. Luckily we were able to change rooms. This new room faced the front road and was so much quieter. This hotel has been remodeled. Its exterior is completely redone so it looks new. The rooms and bathrooms have also been redone, except for the popcorn ceiling. We enjoyed the free popcorn and chocolate cookies when we checked in. There was a line of people checking in so there was a bit of a wait. The room was tastefully decorated with clean, modern lines but the room and bathroom were painted in dark colors which made the room seem darker. The bed was comfy, the linens fresh. The bathroom was spotless but a little tight. The air conditioning worked well even though it was hot and humid outside. There were a couple of maintenance issues that need to be addressed and we mentioned them when we checked out. We mistakenly thought breakfast was at 6:00 AM (it's 6:30 AM). Still, items were already available to us and the breakfast lady turned on the lights earlier for us to have breakfast.That's great customer service! Front desk staff was friendly and welcoming. The hotel and rooms were clean. All-in-all a nice stay with just a few minor issues.

"One nighter"

5
15/08/2018

On a one nighter but a very nice hotel close to everything and handy off the highway. Room was clean and modern and nicely appointed. Hotel has a spacious parking lot and is next door to a Cracker Barrel if their style of food suits your taste.

"Overall, great location, great amenities, great value and outstanding staff!"

4
10/08/2018

Overall, great location, great amenities, great value and outstanding staff! Jordan and the housekeeping staff went above and beyond during our stay. We were in town for our family reunion and Jordan made us feel right at home. Each night he made popcorn and put on movies for the youngsters in our group and generally did everything he could to make our stay more comfortable. Additionally, the housekeeping staff members were also great. The rooms are a little small, but clean and the beds are comfortable. My only complaint would be that one of the five rooms we stayed in wasn't properly cleaned before check-in. However, the staff made it good. The hotel is also in a pretty good location. It is right off the highway, next door to a Cracker Barrel with a Waffle House within walking distance. There are other great restaurants and attractions within a short driving distance.

"Pleasant stay"

4
05/08/2018

The location of this hotel was good and the are plenty of restaurants within a short drive. The property was clean, beds were comfortable and we had room for us all. Bathroom was a little on the small side, but do-able. Breakfast was similar to other places with the normal things. It was busy just after 7 on Saturday, so you should get there early if you want a table. All in all, we had a good stay.

Kay P, General Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and the 4 bubbles. So glad that you enjoyed your stay with us and that you found your room clean and comfortable. We do serve breakfast from 7:00am until 10:00am on the weekends. We hope to see you again soon! Thank you, Staci Jones General Manager

"Nice staff but housekeeping unorganized"

3
02/08/2018

We stayed for several nights in the suite which has 2 queen beds, 2 bathrooms, and a sleeper sofa. The suite is on the bottom floor so you can hear the noise from your second floor neighbors, especially when they flush the toilet. Not fun when it is in the middle of the night. The room with the couch could use some more lighting. It was a little dark, especially if you wanted to sit on the couch and read. Pros: Spacious suite for a family of 5. Nice breakfast with a rotation of hot items. Outdoor pool for the kids. Selection of the local paper and USA today (really enjoyed that!). Nice staff at the front desk and at breakfast. Cons: On day 1 our room was not cleaned. The front desk said there is a glitch in the computer system so the suite is not always on the list. This was very odd. Then why doesn't housekeeping double check the reservations? We had to get new towels and the front desk gave us a bag to dump our trash. On day 2 we returned to the room at 4 o'clock. The room was straightened up but there was no hand soap for the sink and no towels. The floor was not cleaned at all. The front desk said that housekeeping had not had a chance to finish the room. Were they short staffed that day? We felt frustrated because this was the second day with housekeeping issues. We would probably return if the price was right and knew that the housekeeping issues were resolved. We recommend a top floor room that is away from the interstate if you do not want a lot of noise from cars, trucks, or other people.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and apologize that you did not receive housekeeping for one day of your stay as that is not in keeping with our standards. We are thrilled that you did enjoy your stay and that you got to enjoy our pool and our hot buffet breakfast. We are glad that you found our staff friendly and helpful. We will use your feedback as a learning and training opportunity for our staff. We hope that you will give us another opportunity to better serve you in the future. Thank you, Staci Jones General Manager

"Loved the room"

5
02/08/2018

We reserved a room for 2 adults, a 13 year old, and two 9 year olds. We were pleasantly surprised when we checked in and had 2 rooms, one with 2 queen size beds, and another room with a huge sleeper sofa. The best part..... 2 bathrooms!

"BEST BW IVE EVER BEEN AT"

5
21/07/2018

I stay at a lot of BW. this one is the best one I've ever been at .great location clean room pool area great. breakfast are great. staff out going.maintance person was johnny on the spot.This should be a PLUS hotel. Got my vote.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and the 5 Bubbles! We are thrilled that we met your expectations during your stay with us as we enjoy all of our guest and want all of our guest to have a wonderful stay. Thank you for all the nice compliments of our hotel and staff, we love what we do! We are actually in the process of converting to a Best Western Plus. We hope that you will come back and visit us when your travels bring you to our area again. Thank you, Staci Jones General Manager & Staff

"Get away"

3
20/07/2018

It was nice. It's not a very big hotel but it was clean and comfortable. My husband and I just got away for a night. We travel with a lot of different things cause being in the ministry you never know when or what time someone is going to need you to come to their needs.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and thank you for the compliments. We are glad that you enjoyed your stay with us and we hope to see you again soon. Thank you, Staci Jones General Manager

"Not So Great"

2
19/07/2018

We booked w/ this hotel because of the online reviews. After our stay we wondered if we were at the wrong place. Our first room had LOTS of mold on the ceilings & the air conditioner didn't cool well. We moved. That room was better but the lighting in the vanity was terrible & it's a tight fit. The young lady @ the front desk was wonderful.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We apologize for the issues you experienced and I'm glad that we were able to get you into a comfortable room. We are working on moving some furniture around in the rooms in order to make more room at the vanity area. We are so glad that you found our front desk staff wonderful. We do hope that you will give us another opportunity to better serve you the next time your travels bring you to our area. Thank you, Staci Jones General Manager

"Not as restful as I had hoped for"

4
16/07/2018

I have mixed feeling about the facility. I was excited because it was fairly new. They have very comfy bedding and awesome breakfast. The staff was great and the only problem I had was that such a new facility had such a noisy air conditioner. The refrigerator in the room made an awful noise when it ran. The first time, I thought the alarm clock was going off but then figured out where it was coming from. I reported it to the front desk and other than someone sitting in the room waiting for it to turn on, they would never have heard it. The second night I just left the TV on all night to drown it out. It was clean, everyone was helpful ... just not sure I would want to listen to the air conditioner again

"Comfortable stay"

4
16/07/2018

We enjoyed our stay at the Best Western in June, 2018. The room was clean and comfortable. Our room was located on the side next to I 65 and we could hear the road noise. If you are a light sleeper, you may want to be in the other end. The breakfast was good and gets you off to a good start to your day! There is a Cracker Barrel next door which we ate at for dinner. We would definitely stay here again! Staff was friendly!

"Great Breakfast but Small Room"

4
14/07/2018

Stayed here overnight on a trip to tour Kentucky Bourbon Trail. The staff was super and the complimentary breakfast in the morning had many choices and was excellent. The room itself was clean and comfortable but was a little smaller than what we are accustomed to. The bathroom layout was a little odd as well due to the small footprint of the room. Overall it was okay for a one night stay but would look elsewhere if planning a multi-night stay.

"Outdoor pool!"

4
07/07/2018

In the summer it's nice to find a hotel with an outdoor pool as opposed to the stuffy, over chlorinated smaller pools. Made reservation online, showed up and had a quick and easy check in. Hotel looks as though it's an older one that has been updated. Rooms were clean with good AC, mini fridge and microwave. Bed wasn't the most comfortable I've slept on but not the worst either. Popcorn in the lobby and breakfast was biscuits, gravy, sausage, scrambled eggs, waffle griddle along with the normal cereal, bagels, and pastry. Honestly the only complaints were about the wifi in our room was very slow so kids couldn't stream movies. Not sure if that had anything to do with our location in the building or not. Bathroom was a tad bit on the smaller side for a family of 4 but for a middle priced older hotel it suited our needs well.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business here at Best Western Bowling Green, KY and thank you for the 4 Bubbles. So glad that you enjoyed the out door pool and our hot buffet breakfast. We were newly renovated 2 years ago and are actually in the middle of changing to a Best Western Plus. So glad that you found your room clean and comfortable. We hope to see you the next time your travels bring you to our area. Staci Jones General Manager & Staff

"Good place for an over-nighter"

3
27/06/2018

The Best Western was conveniently located for our over night stay while travelling through the area. The hotel is quiet and clean, staff was very friendly and helpful. Room was reasonable. Breakfast was good. Only criticism is that the hotel's appearance is so-so from the outside and could use a major re-dressing. There were plenty of various types of restaurants in the area.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your business and the nice compliments of our staff. We are a newly remodeled hotel and we are actually in the middle of converting to a Best Western Plus. We do hope to see you again the next time your travels bring you to our area. Thank you! Staci Jones - General Manager & Staff

"great place to stay"

5
18/06/2018

Very nice place. Staff was great,maid service was excellent and the room was very clean. Right off interstate and near lots of places to eat. I will stay there again. Great breakfast bar, different things each morning.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We thank you for the 5 Bubbles and appreciate your business. We are glad that you got to enjoy our full hot buffet breakfast and that you found our staff friendly and accommodating and your room clean and comfortable. We look forward to seeing you the next time your travels bring you to our area. Staci Jones - General Manager & Staff

"Great stay"

5
18/06/2018

Very clean, like it was brand new. Large rooms. Nice pool. Large breakfast area. Hot food for breakfast. Very friendly staff. I cannot say enough great things about this hotel. They even had a movie night in the lobby where they showed three free movies and served free popcorn. Will definitely stay here again.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We wanted to tell you that we appreciate your business and the 5 Bubbles. We are super excited that you enjoyed your stay with us here at Best Western bowling Green and that we met your expectations. So glad that you got to enjoy our Movie night put on by Jordan our front desk agent. We are thrilled you found your room clean comfortable and our staff friendly and accommodating as that is validation of the dedication they have for what they do and we are very appreciative of all your kind words. We hope to see you again soon, so call us ahead of time and let us make your reservation for you. See you again soon! Staci Jones - General Manager & Staff

"NIce place to spend the night."

5
26/05/2018

Nice quiet hotel. They have a popcorn machine that you can get a snack from (it is free). We had a third floor room that had two queens in it. But the mattress on the bed was a lot softer than I am use to. The door to our room was very heavy, almost like a fire door. But it made us feel more secure than other hotels. Breakfast was alright.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We thank you for your business and the 5 Bubbles. We are glad that you enjoyed your stay and you found your room clean and comfortable. We are thrilled you got to enjoy our free popcorn and we hope that you will stay with us again the next time you are in the Bowling Green, KY area. Staci Jones - General Manager & Staff

"Great Hotel in Bowling Green"

5
25/05/2018

The hotel was in a great location with great restaurants nearby. The hotel is very clean and looks very new. The room was also very clean and comfortable. Only complaint would be that the room was a bit small for 2 queen beds, and it was very difficult for my wife with a bad back to get into the same bed as me, so we would up sleeping separately for that night.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and for giving us 5 out of 5 bubbles! We are very glad that you found us clean and new. Next time, might I suggest that you get a room with a King size bed. Come see us again!

"Nice hotel."

5
24/05/2018

Enjoyed staying here. Really nice, clean, new furniture, and free popcorn in the afternoon. Love that coffee is available all day and night. Convenient to restaurants and gas stations too. Reasonably priced. Thanks!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We thank for the 5 bubbles for our property Best Western Bowling Green, KY. We are glad that you found your room clean and comfortable and that you loved the popcorn & coffee. We hope to see you again the next time your travels bring you to our area. Staci Jones General Manager

"Striking design, unexpectedly good"

4
24/05/2018

If this were a downtown hotel rather than on "hotel row" off the highway, this would match many so-called boutique hotels. Strikingly designed exterior, comfortable rooms, attentive staff. Front desk crew deserves a special shout-out for remaining as friendly as they were during busy check-in, check-out. Breakfast was standard and tasty, but it's also an easy walk to a Waffle House. Because of its location, everything to do in Bowling Green is a drive away, but the hotel was part of a much better-than-expected visit to Western Kentucky.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We appreciate the special shout-out to our happy, hardworking front desk team. We are glad that you enjoyed your stay and took advantage of our full hot buffet breakfast. We look forward to seeing you again next time you're in the Bowling Green Ky area.

"Intro for the Corvette Museum"

5
17/05/2018

Very nice hotel, the decor is perfect for beginning of my corvette museum intro. The breakfast staff was very accommodating in making sure we were very satisfied with all items of the breakfast experience.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for the 5 bubbles! We're glad that you enjoyed breakfast and our look. Come see us whenever you're in the area!

"Good location for a stopover"

4
15/05/2018

We stayed here as a family of 4 plus child for a 1-night stopover on route to northwest Florida. We had to change rooms shortly after check-in in due to an odd smell, but the 2nd room was clean, modern and provided all needed comforts for a restful night before another long day of driving. The included breakfast in the morning was great. If you are in the area and want something no frills but quality for a good price, I would recommend this location.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for your recommendation. Sorry about the first room, but glad 2nd room was good for you. We are very glad to provide a restful night for your happy travelers. As always, the full hot buffet breakfast is included and we are pleased that you enjoyed it. Make this your stopping point and be part of our family here in Bowling Green Ky!

"Great but no screens on windows"

4
15/05/2018

It was a very nice hotel and the staff was very friendly. My room was clean My only caution is that there are no screens on the windows which open very wide. I was on the third floor and felt that this was a safety hazard.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for the 4 out of 5 bubbles. We are glad that you found us nice and friendly, with a clean room. We are actually in the process of checking on stops for the windows. Thank you for letting us know. Come see us anytime!

"Nice Best Wetern"

5
13/05/2018

I stay at Best Westerns a lot and was very impressed by this one. A large remodeled lobby that opened to a lounge area with large TV. I was greeted by two nice ladies who checked me and recognized by Diamond Elite level. Our room was very clean, remodeled and one of the best I have seen. I used the gym that is small but had new equipment in it with a large flat screen TV. Fairly typical hot breakfast for BW, although they switched from fried eggs one day to scambled the next and Bacon to Sausage.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 bubbles! We're are proud to have our Ellie Guests stay with us! Hopefully you will come again to be greeted by the friendliest staff in town and stay in s nice clean room. The breakfast is included, so eat up. Thank you again.

"Excellant BW"

5
12/05/2018

Very nice hotel, I was surprised it was not a BW Plus. Large modern lobby, lounge area, and breakfast room. The room was nice, large flat screen TV. Gym was not huge but all new machines. Breakfast was good, hot eggs, sausage/bacon, sausage gravy and biscuits.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We appreciate your nice review and 5 bubbles of our hotel here in Bowling Green, KY. We are actually turning into a plus however it is months aways but we are excited. We are glad that you found our hotel clean and comfortable and that you enjoyed our hot breakfast buffet. We are working on either expanding our fitness room or offering more fitness in the bag where you can check them out at the front desk. We appreciate your business and hope to see you again soon. Staci Jones General Manager

"Clean it is NOT"

1
07/05/2018

I was so surprised to see how our room did not rank up with the other reviews. We ordered in and I dropped something on floor so naturally went to clean it up. To my disgust the floor was so filthy my rag was entirely black. So to think you take shower, walk on floror to only bring the filth of others into my bed...yuck!,, Pictures attached, room 132.

Kay P, Manager at Best Western Bowling Green, responded to this review
Hello! We would like to apologize for the issue you had during your stay regarding the floor in your room. This is not in keeping with our standards and we greatly apologize for that. We would have welcomed the opportunity to have fixed the situation before you left as we want all our guest happy and comfortable with their stay. We hope to see you again the next time your travels bring you to our area. Staci Jones General Manager

"Comfort after a long motorcycle ride"

5
05/05/2018

Had a long day of motorcycling and was tired. Found the hotel to be clean and neat looking upon arrival. Check in was quick and clerk was friendly. Room was very nice and very comfortable. Price was higher than other hotels in the vicinity but the BW was nicer in my opinion.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and for giving us 5 bubbles! We're glad that you found us clean and friendly. Enjoy your biking, be safe and come see us again!

"Breakfast is best thing about this Best Western"

3
01/05/2018

Breakfast is very good with a variety of hot and cold items. Especially liked waffles and muffins. Breakfast attendant was very attentive to customers and supply of food and drinks. Scrambled eggs baked in muffin tin were a bit different, but OK with salsa provided as condiment. Our room (207) faced the outdoor pool and courtyard close by I-65. Noise of I-65 traffic seemed to be amplified, maybe by walls of hotel on three sides of the courtyard. It was so loud my wife thought our room window was open. Only the hum of the running AC unit made it possible to go to sleep. The hotel or KDOT needs to install a sound barrier between I-65 and this hotel (and presumably the other hotels nearby). There were 3 of us in our room, but only one wash cloth provided. A call to the front desk revealed that the hotel had no more wash clothes. The front desk sent additional bath towels when we suggested hand towels as a replacement for the missing wash clothes. Oh, well. Overall the hotel appears to be new and clean, even if a bit stark in decor. The bathrooms are very small, less than a foot between the toilet and the shower in our case. The hotel is easy access off and back on I-65. Fixing the I-65 noise problem would push my rating up at least one notch.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We thank you for your feedback regarding your recent stay with us. We are glad that you found our employees attentive to your needs and our hotel clean. We do apologize for the issue regarding the towels as that is not in keeping with our standards. We have noted your comments regarding the sound barrier and will pass them along to our ownership. We hope that you will consider us again the next time your travels bring you to the Bowling Green area. Sincerely, Staci Jones

"Best Western Motel West or East of Bowling Green, KY"

5
01/05/2018

This B/W motel in Bowling Green, KY is our 1st choice every time we attend a National Corvette Museum event because it is always a great place to stay. Why?: clean rooms, helpful staff, good breakfast with quite a variety of items, close to the Cracker Barrel next door, easy on/off the Interstate, close to a good car wash(couple blocks to the east), and most times good pop corn in the lobby. The lobby is very comfortable and great for easy visiting with fellow travelers and/or Corvette folks.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We thank you for your rating of us at 5 STARS! You are a valued guest and we appreciate your business. We are super excited that you come back to visit us each time you are in the Bowling Green area and that you find our staff helpful, our rooms clean and comfortable and enjoy our breakfast buffet, we hope that you have had a chance to try our homemade bread pudding. We have now started back family friendly movie nights with popcorn in our lobby. Thank you again and we look forward to seeing you on your next trip to our area in your beautiful Vette! Sincerely, Staci Jones - General Manager & Staff

"Overall, a Nice Surprise"

4
30/04/2018

My wife and I stayed here three nights while in town for an event at the National Corvette Museum. We had never stayed in this hotel, but with our two usual choices already booked at the time we reserved, I decided to take a chance as the property looked nearly new. Bottom line, we were very pleasantly surprised. The Pro's: Easy check-in, except the young man at the front desk was a real talker. Hard to listen to when you've already driven 660 miles and your bladder is full (not for the entire 660 miles). Can't fault him for being friendly though. The lobby was nice, with free popcorn available for snacking. There was, however, an obviously missing TV on the wall. Wires, yes. TV, no. No harm though. The room was nicer than we expected and we received good housekeeping services throughout; a comfortable King bed and plenty of decent pillows; good HVAC system that was not loud or buzzy; small bathroom but an excellent shower with a Speakman showerhead and great pressure; a good-sized freestanding closet with enough hangers; a nice flat panel TV with plenty of channels (although some were not HD like at home); enough lighting that we didn't feel like we were staying in a cave; and a good small fridge and microwave oven. One other big plus was the quality of the breakfast. We were very impressed with the hot choices of eggs, sausage that actually tasted like real sausage, excellent bacon, potatoes, biscuits, and gravy (very much on the bland side though). It was clear that this BW puts a premium on good breakfast quality, and the hostesses did a fine job keeping things stocked. Our normal experience with hotel breakfast is to just skip it, but this one we ended up looking forward to. Nice job! As for the Con's, there weren't any, really. As other reviewers mentioned, the first-floor rooms are outside entry only, which also means that to get to the lobby or to the breakfast area, you have to walk outside. No big deal for us, but maybe a problem in the winter months. I paid a daily rate that I thought was very fair, so that checks the value box. Overall, a solid choice, and we would definitely consider a return to this BW for our next trip to Bowling Green.

"Disappointed"

3
30/04/2018

This is a new hotel that needs to update their staff in order to have a GREAT hotel. Our room was not fully cleaned, the tile floor had not been swept or mopped as was evidenced by the popcorn on the floor. I was able to see fingerprints and smudges on the desk and the room only came with one washcloth. I was able to get more but the trip to the front desk had me waiting for the cleark to come back to the front desk.

"Disappointed"

1
29/04/2018

We expected so much more from Best Western (BW). The tile floor in our room was dirty and when housekeeping came to mop it we were told it was the gray paint coming off the floor that looked like dirt and was on the bottom of our feet and socks. Whatever BW!...please get a new floor if that is the case. The fan on the cooler/heater had terrible rattle. We could hear highway traffic all night. I had gnats in my face when I was reading, several moths flew out of the furnace and there were roly-poly's on the floor. The shower head didn't work right. The TV was not an HD picture. The entrance and outdoor hall to our room was dark, scary, and cluttered with debris. There was no sidewalk from our front door to the lobby so you had to walk through the parking lot. The trash can outside had a door that was broken and had to be closed with 2 stones. The 1 star we gave the hotel was for the comfy bed and discount they staff gave us for the complaints noted above.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Hello! We do apologize that you encountered the issues you stated in this review of your recent stay with us as it is not in keeping with our standards. We would have moved your room if we had been given the opportunity to have done. We are glad that our staff gave a discount for the problems you encountered and that housekeeping was able to come and re-mop your floors. We have forwarded your comments to our maintenance staff regarding the shower head and the PTAC unit. We hope that you will give us another opportunity to better serve you in the future. Thank you,

"On our way home."

3
23/04/2018

Modern hotel but door didn't seal properly. It was like a wind tunnel and then the smoke alarm starts chirping at 1130pm. Smallish bathroom and for a change, this hotel actually has the spray for the waffle iron.

Kay P, Manager at Best Western Bowling Green, responded to this review
We apologize for the door not to seal properly, we have our maintenance men working on correcting that problem, thanks for letting us know. Sorry about the smoke detector chirping in the middle of the night too, our housekeepers will be checking every one of them while they're cleaning the rooms. We appreciate your feedback and your support. Come see us again!

"Pleasant Surprise after a bad Best Western elsewhere"

4
14/04/2018

I have to admit I was very skeptical and went in expecting issues after unpleasant stays at Best Western hotels in other locations elsewhere in the country, but I'm happy to say this one is thankfully nothing like them. The room was clean and quiet. The check in process was quick and efficient and even the breakfast was nice. The most pleasant surprise at breakfast was the availability of coconut milk so I could eat my cereal (I have a Milk allergy and do not care for Soy or Almond Milk).

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We are very happy that you had a pleasant stay with us. Maybe the other Best Westerns will also start serving coconut milk too! Hope to see you again when you're in the area.

"Trip to the South"

4
13/04/2018

This is a clean and quiet hotel right off I-65. The breakfast included waffles with various toppings such as chocolate syrup and whipped cream which my girls loved. It also had eggs, potatoes and sausages which were all good. A nice, clean, quiet place to stay.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for the 4 bubbles! We are thrilled that you enjoyed your stay and our full hot buffet breakfast. Come see us anytime you're in the area!

"Excellent Value"

5
11/04/2018

Very clean hotel, nicely remodeled, Beautiful blue, gray, and chrome interior. Big TV in lobby and big TVs in the rooms. Helpful and friendly staff. Even had a movie night with popcorn, reasonably priced hotel. Breakfast buffet had a lot of extras That You Don't See other places.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thanky you and we look forward to seeing you again.

"Decent night sleep, average service"

3
01/04/2018

We arrived late at night with reservations. Upon arrival, one of the front desk workers was joking around and also complaining about having to stay to work breakfast the next morning. The other worker tried to reassure her that it wouldn't be that bad. Then my husband got pulled into it when the other worker said to my husband, “tell her it won't be that bad.” Not exactly professional - they probably thought they were being funny but was unnecessary for us to be part of it. Beds were ok. No express checkout so we were glad we stopped at the desk to drop keys off, etc. and get paperwork/receipt. No strong feelings on if we would stay here again or not when passing through.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We have had a conversation at the front desk, that all conversation like what you heard was not to be voiced to a guest. I apologize for the uncomfortable situation that it put you in. Come see us again.

"All you need when traveling"

5
31/03/2018

Very nice experience, all you need when traveling with family. Late check-in, was quick and Michael at the front desk matched the travel website price that we have an issue to book through the app. Hotel is very comfortable, next to the highway, clean and cozy with pleasant breakfast served from 6:30-9:30 am. Highly recommending.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for the 5 bubbles! We are thrilled that you had an enjoyable stay and liked the breakfast. Come see us again. Happy Easter!

"Satisfied new customer"

5
29/03/2018

First time we have stayed at a Best Western. This facility was very nice and clean, and the staff were very professional and personable. No issues with our stay at all and we will definitely consider them more in the future.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for the 5 bubbles! We are glad that you found us nice and clean with a personable and professional staff. Come see us again!

"Great Stopover Stay! Highly Recommend!!"

5
29/03/2018

My husband and I stayed at Best Western Bowling Green as a stopover driving from FL to WI. We booked this hotel through Expedia before we left for our trip and had no problems booking this way or once we arrived at the hotel. Our hotel room was a handicap with a king bed. We book a king bed through Expedia and upon arrival were told all they had left with a king bed was a handicap room. They said the only difference was no tub only a shower. This was not a problem for us at all. Our room was on the ground level by the pool and had an outside entrance, which we loved). The room was clean and was very trendy. It seemed very up-to-date. The in-room amenities were all that we needed (soap, shampoo, coffee, and cups). When it comes to hotel rooms we want CLEAN and it was. Our check-in and check-out were very easy. Jordan at check-in was very friendly and helpful. We didn't really need help with anything but he offered if we did and I witnesses him help others in a very friendly way. It was nice seeing someone happy to do their job for a change. One of the nices parts of Best Western Bowling Green was the continental breakfast. As far as continental breakfasts go it was amazing. It was clean and the staff working this area were extremely friendly and on point. They were constantly refilling food and keeping the area clean. The breakfast was huge. They offered waffles, toast, cereal, eggs, biscuits, grits, gravy, sausage and turkey sausage, fruit, pastries, bagels, yogurt, etc. It was all very nice and a great way to start off our long drive home. We ordered Pizza Hut while we stayed here and had no issues with it being delivered to the hotel either. Pizza Hut even brought us plates, napkins, cups, and straws. I would highly recommend Best Western Bowling Green and if I am ever in the area again I know where I am going to stay.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you so much for all the kind words! We appreciate all of our guests and we are glad that you were so happy with your stay!! Jordan (front desk) and Sabina and Evelyn (breakfast) are always on point and ready to serve! We are looking forward to your return. Thank you again!!!

"Will stay again "

5
21/02/2018

We were on our way north for a family emergency. Booked the room at this hotel. Front desk personnel were very friendly and helpful. Very nice. Truly enjoyed our stay. Breakfast was good. Room clean. For the price , we will stay again.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thanks for the 5 bubbles! Glad to have been here for you during your time of emergency. Come see us again!

"Great stopover stay"

3
09/02/2018

Kate at checkin made us feel very welcome. The room was nice but frig still had pass guest items and bathroom could have been cleaner. The breakfast was great with a good selection of hot and cold items and staff was very friendly.

Kay P, Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. Sorry about the items left in the fridge. Have already talked with housekeeping about that. Come see us again!

"Quick trip"

5
30/01/2018

I was very impressed with my stay at this Best Western. Rooms were very clean and the continental breakfast was delicious. My favorite part of the motel was the Corvette decor they used! Thank you very much!

Kay P, other at Best Western Bowling Green, responded to this review
Thank your for taking the time to write a nice review. We are glad that you enjoyed your stay and enjoyed the full hot buffet breakfast and the clean room. Of course, we are CORVETTE CITY, come back in the spring and you'll see em all over town!

"Business"

5
10/01/2018

Front Desk agent was very friendly and funny. Hotel has been updated. Rooms were nice and clean. Breakfast was good. Hotel is right off the highway and easy to get to. Would definitely stay here again. Only downside was when I left for dinner, the traffic was backed up trying to make a left at the light. Not sure is that is normal for that time of day.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. And yes, it is a normal everyday thing for cars to be lined up at that light. So sorry. Come back and see us again anyway! Happy New Year!!!

"We'll be back!"

5
08/01/2018

Spent back-to-back weekends here during holiday traveling. Every staff member we encountered was over-the-top pleasant, especially Mrs. Christy who was supervising the awesome breakfast area. Third floor was great, but I personally didn't care for the outdoor-access and no carpeting in room 133. (The only reason we ended up in that room was to be near our inlaws who requested a suite on the first floor.) Better-than-average breakfast selection. Terrific price. My only criticism was not being able to control the heat very well, but it was not problematic enough to mention it to any staff members. We stay in Bowling Green A LOT in our travels, and will definitely be back.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. Come back and enjoy the 3rd floor again. Happy New Year!

"Everything looks brand new"

5
05/01/2018

We did not ask but this place looks rather new. Very comfortable rooms and clean. Best deal you can get for the price. Well situated close to the I-65. We were impressed by the quality of every service received. Early workers are certainly disapointed with the fact that breakfast is only served at 6:30 in the morning. Company should reconsider.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We appreciate all feedback. Come see us again soon. Happy New Year!

"New facility Great Price"

5
05/01/2018

Stopped in our way down to Florida. Ideally located just off I65 . Most big chain restaurants were close by. The staff was very friendly and helpful. The room were clean and the bed was most comfortable. The dining area had lots of seating and we loved the warm breakfast. Definitely would stay there again.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 out of 5 bubbles! We appreciate our guests and do hope to see you again on your way back up from Florida. Happy New Year!

"Betserboo"

5
03/01/2018

enjoyed her stay , very friendly, polite.We had good hot breakfast. Good location close to several chain restaurants. We will receive 10 dollars back from a coupon we printed before we left.. I would stay here again.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 out of 5 bubbles! Glad that you found us friendly with a good breakfast. Hope to see you again. Happy New Year!

"Best Best Western yet"

5
02/01/2018

Stayed on a holiday weekend. Very helpful, professional and personable staff. Clean rooms. Great shower with plenty of hot water and water pressure, BREAKFAST was excellent -- food was ready on time and was hot. All areas were clean. Steakhouse was nearby for the evening meal

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write such a nice review and giving us 5 out of 5 bubbles. Hope to see you again. Happy New Year!

"Excellent new facility at a reasonable price"

5
01/01/2018

Stopped over on our family trip. The facility and the rooms are updated and excellent. The continental and warm breakfast was also good. I would have no reservation in using this hotel again. Friendly staff and extremely reasonable pricing.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 out of 5 bubbles! Come see us again. Happy New Year!

"bw"

4
31/12/2017

everything was not bad except late breakfast. It starts 6:30 during week days and 7:00 on weekends. No indoor pool. Internet speed was average. Cable tv was very bad. The coffee maker's coffee set was clean and good system.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We appreciate all feedback. Come see us again. Happy New Year!

"Best Western Bowling Green"

4
29/12/2017

Nice stay. Great price. We have a small dog so we needed a pet friendly room. It was very nice. No odors at all. We like Best Western as they have pretty much the same standards everywhere. We can count on them for consistency.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We are glad that you and your fur baby found us. Come see us again. Happy New Year!

"Best Western is our second home for Holiday Basketball Tournaments!"

5
27/12/2017

Bullitt Central Boys Basketball Team had a great experience during their stay at Best Western in Bowling Green for the second year in a row. Staff was friendly and worked to make the stay great. Breakfast bar got our day off to a good start each morning. Hope to return again next year. Trista Moritz and all staff were excellent!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write such a nice review and giving us 5 out of 5 bubbles! Glad that Trista and everyone helped your stay to be a good one. See you next year. Happy New Year!

"Not what I expected"

2
27/12/2017

Only outside entrances were available to,pet owners when I had stayed the night before in a wonderful spacious indoor/hall entrance Best Western. Had to change rooms to the other side of the building because of a broken door lock. Jordan helped us move our things because the thin, unstable 3-wheel luggage cart was difficult to use.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We appreciate all feedback and your responses have been forwarded to upper management for further consideration. Happy New Year!

"On our way to florida"

5
27/12/2017

Late arriving and everything went well checking. In . Breakfast was one of best we have had. Food was hot and kept well stocked. Room was very clean and beds real comfortable.checkout was real simple and easy.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 out of 5 bubbles! We are glad that you found us clean and comfortable and the breakfast good. Come see us again soon. Happy New Year!

"Comfortable Beds and Awesome Breakfast"

5
26/12/2017

Just needed a comfortable, inexpensive place to sleep for a few hours on our road trip south, and we were very pleased with this BW. Complimentary popcorn in the lobby when we checked in, even when it was midnight, and clean rooms with very comfortable beds. The only "complaint" was that the bathrooms were a bit small, but they were completely adequate for the quick shower we needed. The nicest surprise was the totally awesome breakfast the next morning. Wide variety, great tasting, and warm. We will return to this BW.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 out of 5 bubbles! We are glad that you enjoyed your stay. Come see us again. Happy New Year!

"Very clean and affordable."

5
24/12/2017

Always a great stay with Best Westen. Service is always wonderful and the rooms are very clean. Whenever I travel I stay with Best Western or Best Western Plus. Very safe if you are traveling alone !!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We are glad that you feel safe here and hope that it feels like home. Happy Holidays!

"Great value, service, conveniene and cleanliess"

4
17/12/2017

If you need an inexpensive place to stay this is a great choice. The staff is friendly and efficient. The hotel has been freshly updated. Breakfast buffet is has a good selection. Convenient location. Downsides: highway noise and drafty doors (only an issue if it's cold out)

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. Come see us again. Happy Holidays!

"Best of the "Best""

5
17/12/2017

very clean,I mean very clean. Great staff. Everyone at the hotel was very friendly and helpful. The whole place was spotless. It's in a very good location, close to everything.The breakfast was good as well.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 out of 5! Come see us again. Happy Holidays!

"Best stay ever!"

5
15/12/2017

The staff was helpful from check-in to breakfast to check-out. We would stay here again if ever in the area. The beds were great and the room was top notch. The omelette at breakfast was a great addition to the menu. Keep up the great work!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review and giving us 5 out of 5 bubbles! We appreciate all of our guests. And hopefully we will see you again. Happy Holidays!

"Clean, friendly and inexpensive"

4
13/12/2017

I was all set to give this place at 3 but my mom left her tablet in the lobby in the hotel called and told us immediately so they can afford. It's clean but not fancy that people are nice they have breakfast and coffee and tea and if you bring something to their attention that isn't quite right they'll fix it immediately. Good for an overnight stay

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We are glad that we were able to get the tablet back to y'all. Come see us again. Happy Holidays!

"Excellent Hotel"

5
12/12/2017

My husband and I needed to stop for the night on a trip home from Ohio and chose this hotel for its low price. We were very surprised with how well maintained and clean this hotel was. Very clean updated room, staff was very friendly, bed comfortable, water hot and pressure was good, surrounding area clean and well lit. High value hotel for low price tag!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write such a glowing review and giving us 5 out of 5 bublles! We are glad that you found us clean, comfortable and our staff friendly. Come see us again. Happy Holidays!

"Modern, Clean, Reasonable, Great Location, TopNotch Service"

5
11/12/2017

I think my review title pretty well tells the story. Good management, new facility, located right on interstate 65 next to many good restaurants, Cracker Barrel is across the parking lot. I definitely will stay here again.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to give us such a nice review and giving us 5 out of 5 bubbles! We appreciate the kind words and hope to see you again. Happy Holidays!

"Very Nice, Very clean and well maintained"

5
10/12/2017

Travelling week of Thanksgiving, we stopped here. We arrived a little late to cover lots of miles, and allow mid-day arrival at our destination. Front desk clerk was outstanding, pleasant, cheery, and helpful. We thought hotel was month or two old because of how good it looks. Room comfortable and clean. After good night's sleep, breakfast was excellent. Good selection, and again, helpful and cheery staff manning the area. Morning desk clerk like the others - all consistently helpful and pleasant. Good place to stay. Will definitely consider does next time we're in the area.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write such a nice review and giving us 5 out of 5 bubbles! We are glad that you found us clean and comfortable. And the staff pleasant and helpful. Come see us again. Happy Holidays!

"Thoughts"

5
02/12/2017

The hotel was very clean and comfortable. A friendly staff was available if needed. The hot breakfast buffet met our needs and saved us time seeking a restaurant. We enjoyed our stay, but did find the internet connection very slow. We would stay here again.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We apologize for the internet issues. We are working on the problem with the internet provider. Come see us again. Happy Holidays!

"Great"

5
01/12/2017

I had a great time and i really love the hotel best western is a great and i would recommend anybody to stay there because it's a great place to stay i live the hotel! The breakfast was really good!!!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We appreciate all feedback. Come see us again. Happy Holidays!

"Great family hotel in Bowling Green"

5
27/11/2017

This is now our favorite hotel in Bowling Green. On check-in, our large family was warmly welcomed by Jordan, who went out of his way to deliver great service. He even had a movie night going, complete with popcorn! On check-out the next morning, Kay was equally friendly and helpful. The complimentary breakfast was above-average. The hotel rooms are roomy and clean - with all the amenities we needed. We will definitely go back. Thank you, Jordan and Kay!

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Dear dwhithart- Thank you for taking the time to write such a nice review. We are glad that you found us welcoming and helpful. Come see us again anytime. Happy Holidays!

"Best Western Bowling Green, Kentucky"

5
26/11/2017

The staff were above and beyond with professionalism, kindness, and accommodation!! It was an excellent stay. The appearance of the hotel and grounds is very attractive, as was my room. The dining area is extremely clean, and the food was plentiful. The front desk and sitting area are well maintained, and very attractive. This is a very quiet location, and the room is extremely comfortable!! The location is absolutely perfect!!! Bowling Green has so much to offer travelers and visitors will be very pleased with everything that this wonderful city has to offer. One may even begin to think of moving to town! I have no complaints, whatsoever! Should I give it a rating between 1-10, the rating would be a 10+

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write such a nice review. We welcome you back anytime (even if you decide to move here). Happy Holidays to you and yours!

"Worth every penny."

4
26/11/2017

We only needed a room for one night. All the room was well decorated and coffeemaker and mini fridge included. There was an odd smell but after a while it seemed to dissipate. Smell in Hallway mainly rooms fine.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. Hope you stay with us again. Happy Holidays!

"Stayed Before, plan to stay again"

4
25/11/2017

This was a King accessible room on what they call the quiet side of the hotel. We had stayed in their other King accessible room in the summer and since it was next to the pool it was noisier. However, the pool one might be quieter when the pool is closed since the parking lot is by these rooms. The room did have a door to the outside but you can't walk straight out of it to the parking lot since they have what looks like a metal weather/windbreak on the other side of the sidewalk. A sidewalk runs along the outside wall where all the room outside doors open to. You have to go to the left or right and go to the end of the weather break and there is a ramp and handicap parking at each end. So if you like the outside door to have a straight shot out to your car you won't get it but it is better than going through the lobby, etc. if you prefer the outside doors. Also, the weather break acts like a bit of a sound break too so it is a little quieter than ones that have a straight shot out to the parking lot. I have previously posted pictures of their pool side accessible room and this room looks the same and has the same problems I saw in that room. You can see that review for more data but the big problem I have with their rooms is that although they did hard surface on part of the floor they did carpet around the bed and out from the bed some. They then put a rubber transition strip from the hard surface to the carpet that a wheelchair has to roll/bump over. My chair would always get stuck on the transitions and the it would take a little effort to get over them. It is still better than carpet in the entire room though. The do have the wheel in shower, with another bump.(Check pictures on previous review. They do provide a shower seat.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We have forwarded your concerns to upper management for consideration. We appreciate all feedback. Come see us again. Happy Holidays!

"Fool me twice!"

2
24/11/2017

I made a reservation for two rooms for our family as a midway stop on our way to the Gulf Shores (16 hour drive). After reading reviews, I requested on phone and in writing for our reservation that we stay facing away from the freeway due to noise. I also requested that we be placed together as we are a family with teens. When we checked in, none of our requests were respected, or even looked at. We spoke with the Manager, Kay, who promised if we gave the hotel a chance for our return trip that she would make sure we had a great experience. Lo and behold....a week later, after both calling and also putting our request in writing, giving Kay's name even, we checked in, on two separate floors, and still facing the freeway. The staff seemed nice, hotel adequate, breakfast area nice, just unable to respect a request or stand by their word. Moral of this story. If you think it can't get worse...try again, it will.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Dear meti2014- I am so sorry that your requests weren't met. I do remember you and have memory of setting it up as you asked. I will look into why you did not get what you wanted. Again, I apologize. Happy Holidays!

"best western bowling green"

5
20/11/2017

This hotel is top notch. It is clean and new and the staff very very friendly and helpful Would definitely stay here again. The breakfast was excellent and the staff there very helpful. Convenient to the interstate and restaurants.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Dear Allen B- Thank you for taking the time to write a review. We are glad you found breakfast excellent and staff helpful. Come see us again. Happy Holidays!

"A real gem of a find! "

5
17/11/2017

Wow! I have worked in high end hotels for most of my life and I was amazed at the level of service and cleanliness in this little gem. Every guest is given a mini tour of where everything is, i.e., breakfast room, living room (nicely appointed with a large screen TV and comfy chairs and couches) and then guided to your room. The staff was amazingly helpful and professional. The young man, especially so. We were there the night of November 9 if you could give him a shout out. The entire hotel was absolutely spotless. Unfortunately I wasn't able to sample the complimentary breakfast as I had to leave too early but based on everything else I'll bet it was great! Nice job Best Western. You know how to pull in your guests! Outstanding guest services.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Dear dcarlin2000- Thank you for taking the time to write such a glowing review! We loved having you stay with us and can't wait to see you again. Happy Holidays

"Great hotel,Great Location"

5
12/11/2017

Very clean and modern building. Located close to Restaurant's and other important conveniences. Breakfast was amazing and staff was on the ball. The bathroom was cramped but functional. Plan on staying there again if the opportunity arises.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you so much for taking the time to write a review. Glad that you found breakfast amazing and the staff to be on the ball. Come back and see us again soon!

"Beautiful Hotel"

5
10/11/2017

Definitely an amazing price, for a quick stay. Beautiful rooms, very clean. The bed was a little firm and the pillows were quite fluffy, didn't sleep that great, but great ambiance and a very filling breakfast is offered. Right in the middle of restaurants, where there is something for everyone.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We appreciate all feedback. Come back and see us again!

"Great place to stay"

5
06/11/2017

Clean rooms, great beds, excellent staff. The breakfast was delicious as well. I would highly recommend this hotel to anyone. This was my second stay and I will definitely stay there again when visiting Bowling Green.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a glowing review. Tell all your friends about us, we would love to have them stay too. Come see us again soon!

"Great Place"

5
04/11/2017

This hotel was very modern and the beds were comfortable. It was only 30 min from Mammoth Caves and also a very short drive to Bowling Green. The staff was very friendly and the breakfast was warm and tasty.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We are glad that you enjoyed the full hot buffet and the friendly service. Come see us again soon!

"Adaquate But Not Top Shelf"

3
31/10/2017

As a result of late planning my usual hotel choices were booked for this weekend visit. Like many I checked out their reviews right here on TripAdvisor. The place looked familiar but I just couldn't remember it. Turns out it was formerly a Clarion property that was across the street from a hotel I often stay at. After multiple viewings of reviews I decided to book. Yes the rate was reasonable compared to my usual choices in Bowling Green. In a way that concerned me. Upon arrival the first thing I noticed upon entering the lobby was the distinct musty smell. I even asked the clerk if the place had ever been flooded. In all fairness after a day it was not as noticeable and I assume the staff were around so much it didn't stand out to them. My suggestion is to invest the small price and install some automatic air fresheners for new arriving guests. As we were early arriving, 1 PM, the only rooms ready for occupancy were rooms facing the interstate. Another thing I noticed as an issue for many reviewers was the noise on that side. The clerk was happy to let us go view the rooms and we decided to take the interstate facing rooms. The noise didn't seem to be excessive during our walk through. Both rooms were very nice and as presented in their hotel information. Although the musty smell was found in both rooms as well the hallway. We eventually cured that with multiple candles. Then later in the evening around bedtime the noise of the traffic was so bad that the only way I could sleep was to place a pillow over my head. In fairness to the hotel my father had no issues with the noise in his room right beside me. It boils down to if you are a light sleeper then stay away from the rooms facing the interstate. The breakfast setup was vey well presented and attended to. In conclusion I will say that the hotel met my expectations and the staff was very proficient. If you plan on staying just bring candles and or air freshener. And by all means if you are a light sleeper don't get a room facing I65.

Kay P, Front Office Manager at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. We appreciate all feedback. Come back and see us soon!

"Best BW yet"

5
30/10/2017

I stay at several BW when I travel and this one by far is the best I've stayed at. Clean rooms and lobby. Friendly and helpful staff. Good breakfast and wifi. Easy to get to and restaurants in walking distance.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a review. Thanks for the 5 out of 5 stars! We are happy that you found us friendly, helpful and clean. Hurry back and see us again soon!

"Nice Hotel"

4
25/10/2017

Our experience at this hotel was very good. Each of the staff we encountered was friendly and helpful. Even with a disgruntled guest ahead of me at checkout, the clerk remained poised and courteous. I was impressed by her handling of that situation as well as the next guests. Some would have complained to the next people in line, but not this young lady. Kudos to her and to this hotel!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Jolynn886- We are thrilled to death that you gave us a rating of four stars. Thank you so much for your kind an courteous words. Thank you for your kudos- it means a lot to us.

"Nice hotel"

5
23/10/2017

Highly Recommend. Hotel décor and building new. Staff excellent. Breakfast good, area kept clean. Lots of choices for restaurants, gas, shopping close proximity. One of the nicer Best Westerns we have stayed at.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Thank you for leaving us five bubbles! We are thrilled to have met you and hope to see you soon.

"Another great Best Western experience"

5
23/10/2017

Very clean, quiet, and comfortable hotel. Great experience with sales manager who was filling in at front desk. Would not advise taking the room over the front door as it opens and shuts all night long

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Mr. Monroe- It was our sincere, deepest pleasure meeting you both. On behalf of the entire team at Best Western Bowling Green- we hope you had a wonderful time. We take your advisement seriously and welcome your feedback.

"One Night Stay"

5
21/10/2017

We stopped in, late at night, looking for occupancy. The front desk was very friendly. We had a room with 2 queen beds. The room was very clean. We noticed a musty odor when we came in but room was clean. The bathroom area is very small. We would stay here again. Breakfast was good. The staff kept all the food filled. The breakfast area was clean & well maintained. Many choices: eggs, biscuits/gravy/waffles & much more. For the price, I feel like we got a decent room.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Dawn H- We are thrilled with your great review. We hope to see you again soon and thanks so much for your review!

"Don't even look anywhere else"

5
21/10/2017

Beautiful hotel, remodeled and Jordan at the front desk was very helpful. Obviously took great pride in his job and in the hotel itself. Very reasonably priced in comparison to the other local hotels and much nicer!

Trista M, Guest Relations Manager at Best Western Bowling Green, responded to this review
Dear Drs84- We thank you for your wonderful review and can't wait to see you again soon.

"Great hotel"

5
19/10/2017

The hotel was newly finished and they were very good in choosing the staff. The staff were very helpful to all the guests in the wedding party. They helped us find places to check out during our stay, the morning meal was great and the snack in the afternoon was great.

"Really liked this place!"

5
16/10/2017

A very nice place to stay with convenient restaurants in the area. Jordan, the night manager, was a standout. He had recent movies available and showed them on the big screen TV in the lobby area with popcorn. Very enthusiastic guy who is customer oriented. Room was very nice and the bed was super. Breakfast buffet was a cut above.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Berdley- It is sincerely our pleasure to have you as a guest. We are delighted you met Jordan, one of our front desk agents. All of our staff goes out of their way to deliver the very best they can in guest hospitality. We are pleased you had a chance to enjoy our full, hot buffet breakfast. We hope to see you again soon.

"Tennessee Trip"

5
15/10/2017

Nice place! We enjoyed the breakfast, and the helpful staff. It's was so nice to relax here after visiting the Corvette Museum, Shaker Village and electronic gaming facility. It would have been great to spend at least one more night here and go to Churchill Downs. We'd like to come back and stay again and see more sights!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Michele R- We thank you so much for your wonderful review! We are thrilled that you had a wonderful stay and hope to see you again soon.

"Close to Mammoth Cave"

5
14/10/2017

We were very pleased with our stay. The hotel staff was very friendly and helpful with directions for the surrounding areas. The breakfast was good. The room was spacious and clean. We would hesitate to stay here again if we return to the area.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear bondcl- Thank you for giving us five stars! We are thrilled you had a great stay and I think that I was the one that helped you with all the directions. We hope to see you again soon.

"BAGGERDUDE"

5
13/10/2017

After spending 16 days on our motorcycle trip, this BW stands out as the best property/value of trip. Everything about this place was exceptional, value, presentation, service, and location. Not only would we stay here again, we might take a trip to Bowling Green just to stay there. Awesome!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear BaggerDude- Thank you for responding that we are the "best property/value" of your entire trip! We are thrilled that you chose Best Western as your hotel of choice. Of course we wish to see you again and yes- come back to Bowling Green. We can't wait to see you again.

"Family Vacation"

5
11/10/2017

I thoroughly enjoyoed our stay, staff was very friendly and helpful. Very clean and breakfast was very good. Would highly recommend. Such a great environment. No problems. A÷ One of the nicest hotels.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear R7691TImarys- Thank you so much for the great review! We are delighted you had a wonderful stay. We hope to see you again soon.

"Great hotel"

4
10/10/2017

The staff was very busy but friendly and helpful. Great breakfast. Beds very comfortable. Quiet surrounding. Didn't use the pool but looked lovely. The shower was beautiful and comfortable. Very easy parking and getting in and out of our room to car.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 821531pl- Thank you for taking the time to write a nice review. We are glad that you found the beds comfortable, with quiet surroundings. Glad that you enjoyed the shower and easy parking. Come see us again very soon!

"Nice hotel"

4
09/10/2017

Great location, very friendly staff easy access to the highway. Good breakfast modern amenities. Very impressed for a B W hotel. I normally stay at major chain hotels never any B W but this location surprised me. I would recommend.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear rgt16- Thank you so much for the wonderful review. We appreciate your choosing Best Western Bowling Green as your hotel of choice. We are delighted you will recommend us to others. Have a wonderful day!

"Absolutely Best!"

5
09/10/2017

We were greeted by Kay who made us feel right at home. Our room was spotless and quiet. Breakfast was great...I don't know what more you could want. Even housekeeping ladies went out of their way to wish us a good day. I didn't want to leave!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Barb C- We are please you wrote such a kind review. We are delighted you had a wonderful stay. We too wish you didn't have to leave! We do love having repeat guests so we hope to see you again soon.

"Nice hotel"

4
08/10/2017

Nice hotel in a good location. Staff was friendly and room was clean and comfortable. Breakfast was good but they were running low on utensils and other things to eat/drink with so that was disappointing but we would definitely stay here again.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear chickychick35217- Thank you kindly for your feedback. We are trying to reach out to you via email/phone call to speak with you personally. We appreciate your staying with us. We look forward to seeing you soon!

"Clean and reasonable "

5
05/10/2017

Right off the interstate and close to many restaurants and shopping, this hotel has a lot to offer. Staff was quick, professional, and was able to point out all their amenities in record time. Free breakfast was delicious with many options. Rooms were clean. Price was reasonable. Enjoyed our stay.

"Great place"

5
02/10/2017

This location was great, th,e staff and facility was also great. Close to a lot of restaurants and other shops to choose from. The bed was very comfortable and we can not say enough about the staff that work there, very friendly and willing to help to make us very comfortable. Jason keep up the good work. Thank you again

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear carolmE3459VY- We are thrilled you had a wonderful stay. We are pleased you found the location greawt. Our staff tries it's very best to make all guest feel like this is their "home away from home" only better- with out the day- to day tedium! We can't wait to see you again. Cheers!

"Racing Vacation"

4
02/10/2017

The staff was very friendly and helpful at check in and check out. The hotel was clean and inviting. The breakfast was great and the staff was very attentive. The hotel is located in a good area with restaurants close by and close to the interstate.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear R9037BLlisac- We are delighted you chose Best Western Bowling Green as your hotel of choice. We are thrilled you had a chance to try our full breakfast buffet- it has so many choices. We can't wait to see you again- till then- Happy Trails.

"The only hotel we have ever left early"

1
29/09/2017

We went to stay at this Best Western tonight (9/29) as a one night stay on our way to Nashville. Based on all the other reviews we thought this property would certainly meet our needs-primarily that of being clean. First issue arose when we were given a room with first floor outdoor access: I thought this was peculiar given that this isn't a motel but a hotel, but we went in to get settled. The outdoor access became an issue when the smell of smokers cigarettes started constantly coming into the room even after asking the front desk if they could do something about the cigarette butt disposal near our door. Then when we started looking around the room that's when we finally packed up to leave. Multiple instances of hair or other something not cleaned by cleaning staff, mystery brown splatters all over the walls, and brown smears on the floors. To say I was disgusted was an understatement. I'm not entirely sure what happened as all the other reviews seem so positive but we went back to the front desk and informed them we were leaving. I give 100% of our thanks to Jordan for viewing the room with us to see our concerns and noting them, however there's pretty much no chance we'll be trying a Best Western again after this experience. I also want to add that the room was dungeon-like dark from the charcoal grey paint-it was hard to even take my makeup off, so I'd advise management to consider overhead lighting and/or repainting to manage this. Thankfully another local hotel had room for us and we are comfortably resting in a clean room as I type. This was the only hotel my husband and I have ever left early in the 10 years we've been together.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear phigirl- Thank you for taking the time to write a review. We apologize for not meeting your expectations. We will reach out to you by phone and email to discuss your stay. Thank you for your time.

"Great stay - Clean"

5
29/09/2017

Clean, good service, will be back. Breakfast was great and hot. Good location and easy to find. Staff was very helpfully with all my needs. Bed was nice, room clean. Lots of places to eat close to the hotel.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear John K- Thank you for your glowing review! It was our sincere pleasure to have you as a guest. We look forward to seeing you soon! Until later, have a great trip.

"Very nice!"

5
27/09/2017

Spent one-night at this Best Western and was better than expected. Hotel appeared to have been recently renovated and was quite nice. The beds were the best! Best part was Jordan on the desk. Very nice young man who really made us feel welcomed. He recommended a restaurant which was outstanding. Thanks for your hospitality.

Trista M, Guest Relations Manager at Best Western Bowling Green, responded to this review
Dear Richard V- We are delighted you had a wonderful stay. Jordan always tries to deliver the best he can in superior guest service. We are thrilled you had an excellent stay and look forward to seeing you again!

"We stayed over one night. The hotel was very clean and Jordan was very accomidating. We would definitely stay here again"

5
27/09/2017

It was also my birthday and we were going to the caves the next day! We were very pleased with this hotel. Very quiet, clean and comfortable. Would definitely recommend if you are in that area. 5 stars from us!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Cindy B- We are sincerely pleased that you had an excellent stay. Thank you so much for giving us "five stars" and we appreciate that you will recommend us to your friend! We hope to see you again soon.

"Great place to stay"

3
25/09/2017

Very friendly staffing, great clean and comfortable room, awesome breakfast!!! Could use some bacon instead sausage, but its totally understandable! Best of all that is that the hotel is a 100% smoke free!!!! Will definitely be back to our next trip to KY

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Giceli M- We thank you for taking the time to write a review! We are thrilled you will be staying with us again. We always strive to give the very best in guest hospitality and look forward to seeing you again!

"BW Review"

5
25/09/2017

The room was very clean and decorated beautifully. Everything was First Class. Also the hotel was very close to restaurants as we walked to a restaurant. The breakfast room was clean and spacious. I will look for Best Western motels during upcoming trips.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 465mariannez- we are ecstatic you gave us five stars in your review. we love you had a wonderful time with us. We can't wait to see you again. Till then, happy travels.

"Best of the trip"

5
25/09/2017

This was the best night of the trip, Jordan was a hoot hosting movie nights in the lobby. Sorry we were so tired would of liked to stay for another movie..Creed was very good and popcorn to boot. Breakfast was great and the lady running it was very friendly. If you are heading to the Corvette Museum I would stay here.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 624russellg- We are thrilled that you had such a great time staying with us. It is our pleasure to serve you and we are glad you had the opportunity to meet Jordan. Our entire staff always tries to deliver the very best in guest service. We hope to see you again soon!

"Trip to move from Florida to Wisconsin. With two dogs"

5
19/09/2017

This hotel made my overnight stay with two dogs very easy and affordable and not to leave comfortable out! Traveling with a friend for a move without my husband who is an over the road truck driver and couldn't be with me.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear joanp464- We are thrilled you chose Best Western Bowling Green as your hotel of choice. We are delighted you had a chance to bring your furry friends. We hope to see you soon!

"Great place"

5
19/09/2017

Very helpful staff with a smile. Made us feel right at home. Had some of the best ever answers to our many questions of the area and the hotel itself. Will stay here again when in the area somtimes 3 or 4 x a year.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear James S- Thank you so much for giving us such high marks. We are thrilled you chose to stay at Best Western Bowling Green. We always try to make our guest feel like this is their "home away from home" only better. We are glad to answer any questions one might have. We look forward to seeing you soon!

"BW Bowling Green not awesome"

3
18/09/2017

I stayed 4 nights. Had several issues. Card keys for my 3 rooms had to be replaced almost every time we left our rooms. Ridiculous!! Towels smell musty. Bath tub was very slick. I fell and injured my hip. There was evidence of other people slipping as the shower curtain rod was pulled down and loose.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Samuel C- We would love to speak with you personally. I am going to try to look up your guest info and contact you. Till then, have a wonderful day.

"We love Best Western Hotels."

5
18/09/2017

Excellent hotel. Everything was amazing. We love how comfortable the beds are, how clean and updated the rooms are and how friendly and helpful the staff are. The breakfasts are so good. Lots of great variety. Great value. Thank you Best Western.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Paul F- Thank you for giving us five out of five stars! We are thrilled you had such a wonderful time and look forward to seeing you again!

"Traveling Through"

5
18/09/2017

I am very happy that We chose to stay at BW in Bowling Green, Kentucky. Check-in was a breeze with Ronnie and the full breakfast was a surprise and well presented and delicious. I will even say this is the best stay we have had at any Best Western.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 246jdb- We adore that you had the chance to meet Ronnie! He does his very best to deliver the highest quality guest service he can. Till we meet again- Cheers! We hope to see you soon.

"Great place to stay in Bowling Green!"

5
12/09/2017

We enjoyed our stay here. This was our second year in a row at this hotel. The hotel is clean and well furnished. Breakfast was great! Mary who runs the breakfast area kept the food well stocked and provided great service!

"Best Hotel stay to date"

5
12/09/2017

Host was very helpful, first room had mold on wall above bed, he quickly gave us another room, rooms are spacious, very neat (except our first room) gave us a discount on our 2 night stay, close to shopping mall for food and fuel, king bed bed was very comfy, tv remote doesn't have guide button so you have to go through each channel till you find the show you want do provide you with a paper channel sheet shower was a walk in very large area, lots of towels, hot breakfast has large variety pool was clean and refreshing, can pick up snacks for the day(n/c) froze our freezer packs staff went above and beyond . lobby had movie area with free popcorn

"VERY CLEAN,,very friendly"

5
11/09/2017

The people were very friendly and this place was super clean,,Anjelica, the cleaning person, was super helpful and so very polite,, she made sure we wanted for nothing in our room!! The breakfast was also much better than most hotels I have stayed at.. I will always stay there anytime I'm in Bowling Green drag racing!!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear ktchct- Thank you for writing such a glowing review!! We are thrilled you had the opportunity to meet Angela, she is one of our integral staff members. We elated you wish to stay here any time we have races- make sure to call early for reservations! Till we meet again- T.

"Great room, typical breakfast"

4
10/09/2017

Room was well appointed and the bed was very comfortable. Breakfast was typical hotel free breakfast with scrambled eggs, sausage, waffles, and assorted cold foods. Employees very knowlegable and helpfull

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear BlueWampus- Thank you for taking the time to write such a nice review. We are happy that you found the room nice & bed comfy. Our employees are some of the nicest around. Come see us again soon!

"Best Western -- Good Quality at Reasonable Prices"

3
05/09/2017

We spent a short overnight recently at the Best Western in Bowling Green and enjoyed our stay. Other reviews here mentioned musty rooms and we found ours musty on entry, too. We turned the a/c way down cold and as the air dried out, it was better. Of course, that meant we needed the blankets to sleep in the air a little cooler than we would have picked. Unfortunately -- no fault of the hotel -- there was a widespread power outage for around two hours just when we had planned to have an early breakfast and depart. (Probably this was due to weather, as there had been heavy rains for several days.) Although this wasn't their fault this did mess with our plans. We had planned to eat very early and get on our way; with the power outage we figured we'd better depart even an hour earlier and stop for breakfast on down the road. So we packed in an entirely dark room by the light off our cell phone. Once we got into the hallway we found the emergency lighting more than adequate and had no trouble getting to the stairs and outside. After loading the car we made our way to the lobby, unsure exactly how we were going to check out -- and then the lights came on. (There had been no electricity for two hours.) The desk manager graciously allowed us to take some pastries and coffee in the car with us, but we elected not to wait until the full breakfast was set out.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear kilr0ywashere- Thank you for your compassionate understanding during our emergency power outage. We are gratified that you understand it was through no fault of our own. We look forward to seeing you again. We kind affection and the warmest regards- the entire staff wishes you well.

"Excellent Stay at Bowling Green Best Western"

5
05/09/2017

We had an excellent stay at the Bowling Green Best Western. The new hotel (or at least it looked that way- it was so clean and modern!) We stayed one night here but would definitely liked to have stayed longer. The hotel and our room were very clean, breakfast was delicious and fully stocked for the full hotel. The outdoor pool and nightly movie were a hit with my family! Kudos!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear saraaM7396KM- We are delighted and pleased that you had such an excellent stay at Best Western Bowling Green. We are ecstatic you had the opportunity to meet our night staff and have a wonderful breakfast. With kind affection and warm regards we hope to see you soon.

"Nice facilities! Spent week at NCM and all the informative meetings associated with that."

5
03/09/2017

Overall very pleased with this stay. Nothing negative to say about quality of facilities room was very clean and tidy with nice furniture but there was a strange stale smell not overwhelming but definitely was noticeable.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Bab1962- Thank you for taking the time to write a review. We apologize that we did not meet your expectations, but are working on the issue you mentioned. Please come back to see us again!

"Great Stay"

5
31/08/2017

The hotel was clean, and all were helpful and friendly. We were welcome to stay and watch the solar eclipse poolside even after we had checked out. The rooms were clean and updated. There was a nice spread for breakfast. The staff chatted with us. Great Stay!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear heidif502- Thank you for such an admirable reviews. We are thrilled you had such a wonderful time during the eclipse. We so enjoyed having you! With warmest regards and most respectfully yours we at Best Western thank you for your stay.

"trip to Indiana from Atlanta, GA"

5
30/08/2017

I loved this hotel. Staff was courteous, rooms were comfortable. The only problem I had was the beds were up high and had to ask for a step stool. Which they had. Problem solved!! Be sure to have Mary's scones in the breakfast area. She is the hostess with the mostes:)

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 913eloiseb- Thank you for such a glowing review! We are glad you were able to ask for the step stool- ask any time as that is why we have them for guests. We are delighted you had the chance to meet Mary, one of our breakfast attendants. She goes out of her way to always deliver the very best in guest service and loves to meet and pamper our guests!

"BW - Bowling Green"

3
30/08/2017

The hotel is beautiful from the outside and the lobby is very nice. But our room was EXTREMELY dark!! All the walls are painted a dark gray and, except for the sink and bathroom, the light has a hard time overcoming it. The bathroom is divided with the toilet and shower separated by a door from the sink, making the toiler/shower area miniscule and claustrophobic. The beds were relatively comfy. Breakfast was okay.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Mary M- Thank you for writing a review! We are pleased you had a good nights rest on our Serta Perfect Sleepers. We thank you for your feedback and do take it underconsideration. Respectfully yours, the staff of Best Western Bowling Green.

"Nice place to stay"

5
30/08/2017

Staff very nice, clean rooms and comfortable beds. Will stay again when we are in the area. Wish I would of found this hotel sooner been staying at another hotel not anymore. Would be nice if breakfast was at 6:00 AM on the weekends instead of 7:00 AM.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 709phyllise- Thank you so much for giving us five out of five! We are thrilled you will stay with us again and recommend us to friends. We also wish you had found us sooner. Till we meet again, kind regards.

"Pros and Cons..."

3
28/08/2017

We stayed here two different times. During both, the front desk staff could not have been nicer or more friendly. The breakfast was above average and the hotel appears newly decorated and the beds were comfortable. Couple things I didn't care for...despite having a prior reservation requesting a quiet room, we got stuck next to the highway and it is loud, even with the AC on all night. So if you're a light sleeper, arrive early and ask for the side away from the highway. Good water pressure, so the toilets sound like jet planes when flushed. Once again, if you're a light sleeper, ask for the top floor. And a pet peeve...please install toilet seats that are big enough to cover the actual toilet bowl. Most women do not like sliding around on a cheap plastic seat, only to end up half on the bowl itself. If we're in the area, would not hesitate to stay again though, toilet seat and all.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear ttwwy- Thank you for your kind review. We are delighted you chose Best Western as your hotel of choice and look forward to seeing you soon. I am wondering if we were sold out by the time you arrived, as we would have gladly moved your to the "quieter side" if we could. I promise you we wish to keep all our guests happy. We are working on the other items you mentioned, however we wish to keep the super high water pressure. We have found it helps prevent a multitude of problems if you know what I mean. *wink*. Again, thank you for taking the time to write such a heartfelt review. With warmest regards- and kind affection we thank you for staying with us.

"Excellent stay"

5
24/08/2017

We stayed on our way to view the eclipse. The hotel was full. Staff were friendly, helpful. Room was comfortable and clean. All amenities we needed were there. Beds are pillow top. Microwave and fridge in room, also iron and hair dryer provided. Breakfast was amazing! So many choices, and well stocked, even with such a large crowd. There is a nice dining area available to sit for breakfast.

"Clean Room. Staff Great. Design issues."

3
23/08/2017

The rooms were comfy, beds comfortable, and breakfast included sausage and eggs. The staff went out of their way to return a nice white shirt I had left there because it blended into the sheets on the bed when I was gathering my things. Very appreciative of their efforts. Some of the design features were not well thought out: All the first floor rooms are only accessible from outside but there is no sidewalk around the building. So once I unloaded my bags onto the dolly, I ended up having to truck them around the cars parked along the side of the building to get to my room. From my room, I had to go through two card-keyed doors to get to the pool. The card-readers were disabled on both doors which would allow an intruder to access the second floor rooms without going through the lobby after hours.

"all good"

5
19/08/2017

when we arrived the out side was clean with plenty of parking. Check in was fast, with the desk clerk being friendly and helpful. The room was clean, very comfortable bed and pillows. The shower had good water pressure and was clean. Breakfast was good with plenty of food. Breakfast room was clean and well kept. .

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 2020jerryt- Thank you for taking the time to write such a nice review. We are happy that you found the rooms clean, the front desk helpful & friendly, the showers nice, breakfast good. We are here to please. Hurry back to see us soon!

"Positive experience"

4
19/08/2017

Overall, this is a very good value for the price with a nicely updated décor and a number of nice amenities. The rooms are nice although quite small and for the most part, was clean. If you're passing through and need a good place to stay, this would meet the criteria very well ..

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Vinod S- Thank you for taking the time to write a review. We are glad that you found the place updated, with all our amenities. Hurry back to see us again real soon!

"Quick Trip"

4
18/08/2017

Looked for a hotel in the Bowling Green area for one night while dropping my daughter off at college. The price was in the normal range for the area. The outside appearance was very good as was the lobby area. Our room had a muggy high humidity feel but it was very hot outside. The only thing I didn't like was not having a vent fan in the bathroom. This added to the humid feel. The staff was great. I would recommend this hotel for others.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear kevinmM47118P- Thank you for taking the time to write a review.We are glad that you found the staff to be great. We apologize if we did not meet your expectations. This matter has been forwarded to management for further evaluation. Please come back to see us again soon!

"Strong smoke odor in a non-smoking hotel"

2
16/08/2017

Even though this was a remodeled hotel, our room had a very strong smoke order. The air-conditioner didn't work well either, so all of us had a terrible sleep all night. The room was tiny and the price paid was well above what it was actually worth. Will not stay there again.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear moorik- Thank you so much for taking the time to write a review. I tried to contact you via phone and have left two emails. Please accept our apologies for not meeting your expectations. It is our understanding from the other review you wrote that we had no knowledge of this incident. We wish that you had contacted the guest service agent at the front desk. We would have been more than happy to immediately move you to another room, and personally carry your items to make your move easy and quick. We could have helped you further if we had been notified. Warmest regards and again thank you for your time and patience.

"Ok. Our room needed...."

3
14/08/2017

Let me say this is not the worse hotel I have stayed at,but needs better bathroom ventilation. Our room smelled musty. Except that our room was comfy. The bed was firm but not like sleeping on a board. The breakfast was delicious. They had make yourself mini waffles, scrambled eggs, sausage,seasoned potatoes,and other breakfast items.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Jay B- Thank you so much for leaving your feedback. By speaking candidly on and having open communication it allows us to become better and ever follow up on providing the best service hospitality in town! We are thrilled you found our hot buffet breakfast delicious, and yes- we have a plethora of options!

"Satisfied customer"

5
13/08/2017

This hotel was booked on line but t took a chance and called directly to hotel. The gentlemen told me they had only two vacant left and reserved one for me. He was very helpful and showed me room when I arrived. Breakfast is great with good variety, hotel clean, rooms clean, good location.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Evelyn N- Thank you for taking the time to write a review! We are thrilled you were able to call the hotel directly and book a room. We are delighted you found our staff helpful- we strive to extend to all guests the best hospitality in town. We hope to see you again very soon.

"Excellent value"

5
13/08/2017

Clean, modern, friendly. Would stay again. If you're road weary and looking for a sleek, well-kept place to stay and a really good hot breakfast in the morning, check in here. I was actually impressed at first because the rooms looked exactly like the photos online - polished and offering all the basic amenities you'd want after a long day of travel. Would recommend.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear traveler07522- We are thrilled you took the time out of your busy schedule to write a review! We are delighted you found everything exactly as shown in the pictures, we do our best to represent the property as is, and not have outdated pictures on the sites. Warmest regards to you for saying you will recommend us to others- that is one of the highest compliments we can receive. We hope to see you again very soon.

"Back to school stay"

5
11/08/2017

This was our first visit to this Best Western hotel and it met all our needs. I believe this is a renovated property from another chain and they did an outstanding job. I thought the decor was updated and modern and it was very clean and comfortable. We had some party kids across the hall playing their tunes and going in and out of the room but we didn't hear them once inside so we got a great nights sleep. Great outdoor pool! Very pleasant and helpful staff. I would stay here again! One thing to note though, there is a feature that we thought was cool but would not be good for everyone: the beds are a little higher than average. My mom is older and might have had a little difficulty. We liked it though!!! Very comfortable!!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear DianneM229- Thank you for taking the time to write such a nice review.We are so glad that you got a great nights sleep & that you enjoyed our pool. Our staff is always ready to help, in any way needed. Next time, ask us for a step stool, it'll make getting in & out of the bed much easier. Hurry back, can't wait to see you again!

"2 night stay ok"

4
09/08/2017

This hotel is in a safe area. The breakfast bar is great. Nice staff. Price is comparable and competitive with other hotels around it. Pool area is clean. However, like other travelers have stated -the king rooms are not carpeted and the floors will make your feet or socks dirty. The access is directly to parking lot or back area with the pool and highway traffic. So if you think those things will bother you- ask for a room on 2nd or 3rd floor. But for the price, friendly staff and overall - I would choose this hotel again.

"Great overnight stay"

5
07/08/2017

We stayed for one night and it is a very nice place to stay. Access from the Interstate was convenient, the hotel has a very nice curb appeal, the lobby was busy but the staff member waited on us as soon as he could. Even though our room faced the interstate, we did not have any issues with traffic noise. If we are ever in Bowling Green KY again we will stay at this Best Western:)

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Kelly H- Thank you for taking the time to write such a nice review. We are pleased that you had no issues with the interstate noise & thanks for the compliment on our looks. Can't wait to see you again soon!

"One night stay"

4
04/08/2017

The breakfast that was offered was pretty skimpy, (lacking any chafing dishes of hot food) but the room was neat clean and comfortable. Service was quick and efficient. Bed was comfortable. Staff was friendly.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear johnmW3192DC- Thank you for taking the time to write a review. We apologize that breakfast did not meet your expectations. But are pleased that you found our staff to be friendly & efficient and our room clean & comfortable. Please come again when you're in the area!

"Good place to stay"

4
02/08/2017

We stayed 1 night. Clean and an okay breakfast. Breakfast was your normal BW complementary yogurt, beagles, waffle machine, etc. The hotel is either new or newly remodeled. It is easy to locate right off the interstate. We visited the Corvette Museum the next day. Cracker Barrel is next door. They have a little bridge to get there.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Courtney M- Thank you for taking the time to write a nice review. We turned a year old as of June. We are glad that we are easy to locate & that you enjoyed your visit to the Corvette Museum. Come back anytime you are traveling through the area!

"Clean, friendly staff, close to highway"

4
30/07/2017

The staff is very friendly. The room was very clean and pretty room. Had a microwave, mini fridge and desk in the room. There was some highway noise in room 305, but nothing that kept me awake. Good selection of breakfast items including waffles.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Wanda H- Thank you for taking the time to write such a nice review. We are glad that you found the room clean and pretty. We are also glad that you enjoyed the breakfast. Come back and see us soon!

"Vacation"

5
30/07/2017

Jordan was great help in describing things to do and places to eat. Very professional in handling guests at check in why also working the phones at the same time. was professional and thorough in letting us know about breakfast and check out times and pool hours.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear bdspies 1- Thank you for taking the time to write a nice review. We are glad you got to meet Jordan. He is an important part of our team. Hurry back!

"Pleasant surprise"

5
27/07/2017

I travel a lot and have not stayed at a Best Western in years. I decided to try this hotel as I saw it was new. What a pleasant surprise! Friendly staff, clean and modern rooms, good internet, and good breakfast. Of course, the price was a value!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear jamesoB9800AA- Thank you for taking the time to write such a nice review. Glad you found us to be a pleasant surprise. Hurry back, we'll be waiting!

"Great service!"

4
24/07/2017

We stayed two nights to visit mammoth cave. The first night didn't go so well since we found a spider in our bed. However, the front desk staff bent over backwards to ensure our comfort. Gave us a different room that was clean and by the pool on the first floor, a pack and play for the baby, and only charged us for one night. The hotel is updated and generally clean, pool is nice and clean, breakfast was decent. The staff and customer service is what saved my review from being lower due to the spider in the bed. Really, spiders can be anywhere and that's not always something you can control, but nobody likes that thought when trying to sleep at night. But the fact that everything from that point on due to the staff was great made it much better.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear anjelina55- Thank you for taking the time to write a review. We apologize if we did not meet your expectations. I will be bringing this to managements attention. But, would love to speak to you in person if that is possible. Thank you

"BW overnight"

5
24/07/2017

This is a very nice place to stay! Employees are extremely pleasant & caring! Mary at breakfast couldn't do enough for you!! It was very clean and in a good location. There are lots of restaurants close by.

"Give this a try!"

5
23/07/2017

I haven't stayed at a Best Western in years and honestly, before this, I didn't have a good impression of them. This Best Western totally changed my mind! We had a wonderful, clean room. My kids loved playing in the outdoor pool. The extras were so nice- popcorn in the lobby and more! Staff were friendly...genuinely friendly. The breakfast was delicious and better than a typical hotel breakfast buffet. The potatoes were crispy!! I would definitely stay here again!

"Best Hotel! "

5
19/07/2017

I read all the reviews before booking so I knew exactly what I was getting and I was not let down! The room was clean and the beds were super comfy! If Kay, Sam, Mary or Ronnie ever leave, you all are sunk. They are top notch employees who go above and beyond and deserve raises! The pool was inviting and clean, the breakfast was yummy with so many great choices and, I loved the coffee station in the lobby and my little boy loved the free, fresh popcorn everyday! We played board games in the cafe area late afternoon one day, they made fresh popcorn just for us! The bathrooms are extremely tiny and the carpets could use a good deep cleaning, but you will not go wrong reserving this hotel.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Hello- Thank you so much for writing such glowing review! We are thrilled that you had the opportunity to meet Kay, Sam, Mary and Ronnie! They are part of our core team- and strive always to give the very best to make each and every guest feel like this is their "home away from home" and want to return again! We are thrilled you had were able to play games, and that they made fresh popcorn just for you! We love that you enjoyed our coffee, and found our breakfast scrumptious. We do have a ton of choices our our fresh, hot breakfast buffet. With kind affection from all of us we look forward to seeing you again.

"Great value for the price"

4
19/07/2017

Stayed for one night and would stay again. The hotel was clean and comfortable. Quick access off the highway. Hotel provided a decent breakfast. Other options for food nearby. Service was great. The room provided everything I needed.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear mypeople- Thank you for the great review! We appreciate your taking time out of your busy schedule to write one. We are glad you found our hotel clean and comfy. Additionally we are delighted you found the location, service and amenities great! Yes we do have tons of options for restaurants of every level nearby! We hope to see you soon!

"Not worth the price, stay somewhere else"

1
18/07/2017

The room smelled like chlorine. There was a used towel in the bathroom and a used wristband on the floor. The floor made our socks black. You could hear toilets flush from surrounding rooms. Noise from the parking lot was terrible, the other side of the hotel faces 65 so that would not be good either. The only positive things were the bed and breakfast, only wish I would have had the opportunity to actually get some sleep on the bed through the noise and smell. Upon checkout I was told by the assistant manager that they are having issues with the 1st floor rooms. Why was I not told that at check in? Why are the rates the same for the 1st floor as the rest of the hotel if there are known issues? I was offered 500 points for my troubles but I won't be staying there again. There are lots of hotels in the same area. This hotel is not worth the money, stay somewhere else.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear A8276HIjulies- We would like to speak with you personally if possible. I apologize that we did not meet your expectations. I have received all of your reviews, internally, on other media sites as well through the front desk. I assure you that we are trying to contact you to discuss your stay. I am glad you felt that the breakfast was wonderful, but I assure you if we can speak in person I will assist you in whatever way I can. I hope you have a great day and we are glad you have provided feedback to us! Have a great day!

"BW Bowling Green"

4
17/07/2017

Great hotel if you are traveling with pets. Easy outdoor access also has a pet area (con could be fenced in) with bags for easy clean up of your dog's mess. Rooms has little carpeting, so easy clean ups if you have an accidental mess.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Melanie O- Thanks so much for writing such a wonderful review! We are glad you found it easy to travel with your "furbabies". We hope to see you again soon!!

"Nice hotel for good value"

5
15/07/2017

Best Western has really improved over the past few years. The rooms and furniture were in great shape, and I enjoyed my stay. I did not take advantage of the pool, but it looked very nice as well. I loved that this hotel was within walking distance to a couple restaurants. Even though the rate was a little more than I typically pay for a business overnighter (I may need to take advantage of AAA discount) I will most likely seek out a Best Western in the future.

Kay P, Assistant General Manager at Best Western Bowling Green, responded to this review
Dear Jennifer E- Thank you for taking the time to write such a nice review. Next time try out the pool, it's very refreshing! We can't wait to see you again soon!

"Overnight in Bowling Green"

5
12/07/2017

Picked this hotel off booking.com. New hotel, great rooms and a great breakfast too. A true value. Close to I65. Ask for a room that doesn't face the interstate highway. Use bed closest to the wall- ac blows under sheets on outside bed!

"Nice Place"

4
10/07/2017

Nicely updated inside and out. Friendly, helpful staff, good location, nice relaxing at home feeling, close to food and fuel. Automotive friendly, good parking Okay outdoor pool, good breakfast, which can be hard to find .

"One night stay"

4
09/07/2017

Quiet although very busy hotel. Was not told about evening meal being available. Surrounded by eating possibilities and convenient to freeway. Staff at check in were not very communicative regarding amenities. Would stay there again.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear patriciapO5339KS- Thank you for taking the time to write a review- and giving us a 4 out of 5 for the score. I would like to call and speak with you regarding your feedback about an evening meal being available. I am wondering if you happened to see what were two family reunions who had made plans to use our breakfast area each night and they ordered in their own food and had potlucks. At this point we do not offer an evening snack/kickback/managers reception but we have discussed it and would love to see it implemented in the future. We are delighted you chose our facility to be your hotel of choice, and we are thrilled you plan to stay with us again in the future! Again, I am trying to look up your details and call you in person. With the most warmest regards, TMJ DOS- Best Western Bowling Green.

"All-Star Tourney"

5
07/07/2017

We stayed here for the Little League All-Star tourney and had a great time. New hotel. It was very clean and modern. Breakfast was included. The boys enjoyed the pool. I'd highly recommend staying here.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Thank you for taking the time to write a great review. So glad you had a great time and enjoyed the pool. Come see us again real soon!

"Father daughter trip"

5
04/07/2017

Trip with my oldest daughter. Needed to stop for the night. Had a great experience at this motel. Would definitely recommend and use again. Clean and nice motel. Pool was clean. Overall a very enjoyable experience.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 223darreno- We are thrilled that you gave us a great review and posted five out of five star in your response! We are thrilled that you had such lovely time and got to spend quality time wiht your eldest daughter. We are honored that you will recommend us to others as that is sincere compliment. We love that you found our entire hotel and pool to be clean. With warm regards are wish you the best and are very glad you had an enjoyable experience. We hope to see you again soon!

"Housekeeping Needs Glasses"

3
04/07/2017

It appeared that construction dust/dirt never was cleaned up in the tiny, I said tiny bathroom. The shower mechanism was a new one for me and required someone from the front desk to turn on, Sam at the front desk was very helpful and resolved our issues.

"Unexpected visit"

5
03/07/2017

We stayed here on an unexpected trip from Indianapolis to Clearwater. My mother in law was very sick. We stopped here on purpose due to a previous stay. The rooms are clean, and totally comfortable and our fur baby is always welcome. Thank you for making a difficult time a littler easier to handle!

"Awesome place to stay, the hotel was very clean, staff was excellent and the hot breakfast was on point."

5
03/07/2017

I would recomemend this hotel. Convenient to alll the attractions and great places to eat. Locationia right off the interstate everything at your fingertips. Great place to stay, comfortable beds n free Wifi

"A perfect 10!"

5
03/07/2017

This is a beautiful, modern, welcoming hotel. It looks brand new. Ir is absolutely bright, shining clean! The room is ultra modern and beautifully decorated. It has a fridge, microwave and many extras. Plenty of places to charge your phone. The beds are big and so comfy. Big TV, wonderful air conditioning, nice desk area, lots of mirrors and storage. We enjoyed the pristine outdoor pool. Our room was steps away. Perfect for after a day of siteseeing. There is also a patio area on the property where you can relax. The lobby area is so nice. They have free popcorn and coffee. Their breakfast is amazing. So many extras like cheese and salsa for eggs and toppings for waffles like chocolate chips and whipped cream. Some of their offerings : eggs, sausage, potatoes, biscuits and gravy, waffles, bagels, cereals, many kinds of yogurt, hard boiled eggs, fresh fruits. They also have grab and go bags. Nice TV's in breakfast area and booths for sitting. I've never seen anything like it! There is a great work area with a printer and 2 big screens. The workout room is impressive. We are staying here because it is pet friendly. There is a huge area to walk your dog. If you don't have a pet you should still stay here! Super clean, so many extras, beautiful rooms, good location as you are close to restaurants and attractions. I want to come back to Bowling Green just to stay here again!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Indymom1- We are thrilled you had such a great stay at our hotel. We love you found it brand new, bright and shining!! We are delighted you took the time to write such a thorough, thoughtful review and appreciate your generosity describing all our amenities! One thing I would like to add- as so many people read TripAdvisor for reviews- we have a limited amount of pet rooms so you did the right thing by reserving one early! We love that your "furbaby" had a great time too and we look forward to seeing all of you hopefully soon!

"One of the Best!"

5
28/06/2017

Recently remodeled, this hotel has it all and more. Friendly, helpful staff, great breakfast, and plenty of amenities for a reasonable price! I would chose this hotel again the next time I am in the area.

"Clean and comfortable "

3
27/06/2017

We used this place for a 2 night business trip in late June. Haven't stayed at a BW is many years, but this place was nice. Clean place and well appointed, if your trip is short, and a sleep/shower and go on about your day is the thing, this is a great option.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Joshua S- We are delighted you had a great business trip and chose Best Western Bowling Green as your hotel of choice. We are thrilled you found it well appointed and clean. Thank you for listing us as a "great option"! We hope to see you again soon!!

"Very Nice and Comfortable"

5
27/06/2017

Stayed there on a vacation trip. This hotel has been completely remodeled and is very attractive. The lobby smelled amazing with the popcorn having just been made by the new popcorn machine. Our room was completely clean and well appointed. A little on the small side, but plenty of room. Upon check in the clerk pointed out the breakfast room and proudly said they had the best breakfast around. I thought to myself it was so much hype. Boy was I wrong. It was one of the best I've ever had at a hotel! Mary, the breakfast lady took great pride in making sure everything was perfect. She even came over and genuinely asked if everything was okay, she even wanted to know if she could get us a newspaper and got one. On a side note I accidentally left my electric razor in the room when we left. Kay, the Manager called me and I was too far away to turn around. She actually went to FedEx after she got off work and shipped it back to me. Now that's service! Their Southern Hospitality was terrific! I can't say enough good things about this place. Thanks Kay, thanks Mary!

"Great experience"

5
26/06/2017

A quick stop over while traveling. Quick reservations online. Great service when we arrived. The room was ready and clean within 4 hours notice. There was a wide variety for breakfast. Decent price on short notice.

"I insist on clean and safe"

2
25/06/2017

Confirming my reservation I informed them I had asthma and it was very important room and air conditioner were clean. Air conditioner made and sound like fan wasn't working properly and it wasn't calling room properly. Very dusty on top of closet and after a few minutes of walking barefoot in room, my feet were black. At the recommendation of staff I put a washcloth in tub drain so I could take a bath. They did not have another room for us to trade. They did not even write down problems when we checked out.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear rital50- I am trying to contact you regarding your feedback and your stay. I would love to speak to you personally if you have time. We wish to apologize for your experience and let you know this is not the standard we wish for guests to experience. We welcome all feedback, and again I will try to contact you or you may call the hotel directly if you choose. We are still glad you chose Best Western Bowling Green as a hotel of choice.

"stayed for the hot rod reunion show"

5
22/06/2017

Great Hotel, good breakfast, very convenient for travel, right off of the interstate, Staff very friendly and accommodating. Good restaurants near by. A special thank you to the sales rep, or Manager (sorry not sure which) she was very nice we had some car trouble and she offered her assistance if we couldnt get it fixed ourselves. We enjoyed ourselves so much we will try to book with them for other shows and are going to stay with them again next year. best western will be the first place to look for availability when we are booking for other vacations. I hope all of your hotels are as good as this one. My only dislike it how small the bathroom is but it is a very small dislike.

"Overnight stay"

4
21/06/2017

We stayed here after a 14 hour drive just to rest our heads before heading to mammoth cave national park. Reopen was fine, bathroom set up was weird and cramped. Breakfast was simple nothing special. They don't have any gluten free breakfast options but when asked they brought out a gluten free granola bar and some trail mix. I appreciated the effort as many places won't even offer that.

"Great service"

5
19/06/2017

Great employee's made our stay perfect. Hotel was close to everything,great breakfast, Everything you want in a hotel when you are out of town. Outdoor pool nice room and a great bed. Price was nice to.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear allenb167- Thank you for taking time out of your schedule to write a review! We are thrilled our team members made your stay perfect. We are glad you found the location well situated. We are also delighted you had time to enjoy our fresh, hot breakfast, pool, and found the bed comfortable! We hope to see you soon!

"Place2Be!"

5
19/06/2017

Would that you should ever possibly could take a time to be in a place of special opportunity for discovering any sort of time for such a stint of lethargicness, then the finding of a moment or two to have such, would lead you to the place2be!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear John W- Thank you for giving us five stars! We appreciate your time writing a review. We are glad you had a good time and look forward to seeing you soon!

"Great place to stay"

4
19/06/2017

Our stay was really enjoyable, the room, the breakfast, the swimming pool, and all the staff was really good. The appearance and cleanliness were extremely nice. We would come back again and would recommend this hotel to anyone staying in the area. Kay, Sam, and Mary were as good as they come.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Earl M, Thank you so much for leaving us four out of five stars! We appreciate your taking the time to write a review- how kind. We are glad you found your stay enjoyable, everything clean and nice. We are delighted you will recommend us to others! Lastly, we are so glad you got to meet Kay, Sam and Mary- they are an integral part of our team and do their best to give the best possible guest hospitality in town! We look forward to seeing you soon!

"Highly Recommended"

5
15/06/2017

Very pleasant stay at this Best Western. Not disappointed with any amenities or services. This is a "newer" hotel, very clean and well decorated. Quite comfortable and would certainly stay here again and recommend to anyone for a stay here.

"Great Stay"

4
14/06/2017

This has been by far my favorite BW yet! I was clean and well maintained. Only concern I had the whole time was that the bathtub floor was super slick; both my husband and myself nearly fell getting in. We didn't have the breakfast because I had a craving for Cracker Barrel's hash brown casserole and there was one next door.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Rebecca P- Thank you for your kindness and consideration by writing a review!! We love that you wrote that this was your favorite Best Western you have been to. I am forwarding your concerns to my manager and assistant manager. We welcome all feedback as it helps us work on continuous improvement in all manners of being!! We can't wait to see you again- Happy Trails!

"Vacation"

4
13/06/2017

Nice newer clean hotel. Rooms adequate in size but bathroom is very tight. Clean rooms and hotel. Carpets in room could be a little cleaner. Didn't use any facilities. Good breakfast with eggs, meats, pastries, waffles, cereal, yogurts, etc. Always fully stocked and pleasant staff during all interactions.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear 797kerryd- Thank you so kindly for leaving us for stars for your review!! We are glad you found everything nice and clean. We are also thrilled you got to enjoy our fresh, hot buffet breakfast- we have been told we have one of the best breakfast buffets in town! I am forwarding you concern to my assistant manager and general manager and I assure you they will follow up. We welcome all feedback and express sincere gratitude for your kind review!

"Great place"

5
12/06/2017

3 stayed here for three nights and really enjoyed our stay. Rooms are nice and everything is comfortable. The only issue we had was the bathroom is tiny. We didn't swim in the pool,but were over it on third floor and the pool activity didn't keep us from sleeping. This hotel is close to everything. You don't need to leave for breakfast because they serve a great breakfast here!, If you are in a hurry you can get a sack breakfast with an apple, cereal bar and water. We would return here.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear heyjude1724- Thank you so much for leaving us five stars! With kind affection we truly appreciate it. We are glad you enjoyed your three nights stay, and that the pool did not interfere with your ability to sleep. We are glad you found all the locations and attractions close to our proximity. Additionally- we are so delighted you got to enjoy our fresh hot buffet breakfast- we love it when guests are able to partake of our award winning breakfast in town! We can't wait to see you again!

"Nice Hotel with Friendly Staff"

4
07/06/2017

My wife and I stayed here for one night while traveling. The hotel is right off of I-65. There are numerous restaurants nearby, a few that you can walk to safely and a few more that you could walk to, but without sidewalks and having to walk along a busy street over I-65, it is probably better to drive to those on the other side of I-65. While I reserved a king studio room, I was informed upon arrival that these rooms were all on the first floor and had frequent pets in the room. Therefore, we opted to take a double queen room that was pet free! This room had a mini-fridge, microwave and small coffee maker. There was a desk with outlets on the desk top. The room was clean, the bed comfortable and the blackout curtains worked well. This is good since the light in the parking light was very bright (good for parking lot safety). The bathroom, with toilet and bathtub/shower was very small. In fact you needed to make sure to close the door before sitting on the toilet, or you couldn't get the door closed. There was a separate sink area just outside the bathroom. We liked the fact that the bathroom lights were around the corner from the bed. The breakfast in the morning was pretty good. We found it interesting that the milk was in gallon jugs while the cream was in small containers that needed to be opened to use. Why don't they just get a quart of Half & Half or cream? There seemed to be ample seating in the breakfast area and it was comfortable.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Illinois_John- Thank you for your kindness and consideration in filling out a review!! We love that you found your room clean and your bed comfortable. That's one of the first requirements for getting a great night's sleep- a comfortable bed!! We are so glad our desk communicated with you about having a pet free room too. We are also delighted you remarked on how well the blackout curtains worked and yes, our parking lot is definitely safe. I am forwarding on your concerns to my manager and AGM re: the bathrooms. We love that you had time to enjoy our fresh, hot buffet breakfast and look forward to seeing you soon!!Wishing you all the best in your travels and warmest regards.

"Great Anniversary Trip"

5
04/06/2017

We had a great time celebrating our 40th anniversary in Bowling Green. So glad we chose Best Western. Everything was great. Especially the staff. Room was clean, bed was comfortable, breakfast was good too.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Mary F- Thank you so much for your kind and thoughtful review!!! We love that you found the room clean, our Serta Sleeper comfortable and breakfast scrumptious too!!! Are you the couple with the trike? I think it is, and let me tell you if so, we all had a great time meeting you!!!!

"Very nice"

5
31/05/2017

We were very pleased with this hotel - lovely room, super friendly staff, and a beautiful town to explore. They are pet-friendly, and our dog gave the room two paws up. (In case you forget bags, they have a designated pet area and even provide bags for the poop.)

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear MiddleJo- Thank you taking time to write a review! How kind. We are delighted you are pleased with our hotel facility and that you had a great room. Yes we have a super friendly staff- we like to believe the most hospitable in town!! We love that your fur baby had an excellent time and gave us "two paws" up- how adorable. We are especially glad you found the doggie pick up bags convenient. We look forward to seeing you soon, and give your fur baby a hug for us!

"Vacation"

4
30/05/2017

This was a nice hotel with very good amenities and staff. The only downfall is the close proximity to I65 and the traffic noise at night. The location is good with many food and fuel choiced within a few miles.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Ron W- Thank you kindly for submitting a review!! We are delighted you found the location excellent and so many choices for food and fuel! We hope you had time to enjoy our fresh, hot buffet breakfast. Next time, here's a tip- as long as we are not sold out- you may request a room on the "quiet side" of the house that faces the front street. Again if we are not sold out and can accommodate this request we are more than happy to respond to this need!

"Bowling Green and Mammoth Cave Trip"

4
28/05/2017

The hotel was very clean, the beds where comfortable, it had a full breakfast(which was really good), free internet, it has a swimming pool(we did not use) and it is in a very good location to visit all the sites in the surrounding area. Check in was a breeze and the employees very nice,

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear DJLED- Thank you so much for the kind review. We are so glad you enjoyed the breakfast. Maybe next time you will have time to enjoy the pool too. Hope to see you again soon, and we appreciate your staying with us.

"Nice, clean"

4
25/05/2017

Nice, clean place to stay for the night. Nice pool to relax/play in. Good breakfast with quite a few choices. Within a few miles of the Corvette Museum. Easy highway access directly to museum/plant tour. Would stay here again.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear colleenr410- Thank you so much for taking time to leave a review! We are delighted you chose us as your hotel of choice and look forward to seeing you again soon. We hope you had a great time at the Corvette Museum- everyone seems to love it and we sincerely hope you had a great time.

"Good place to stay"

5
22/05/2017

There's a lot of places to stay in the area but we stayed in the Lexington area the night before with good luck. This is a comfortable place.. Clean and quiet.. Close to restaurants and the highway. We were here to see the corvette museum. Staff was friendly and helpful. (Kay) highly recommend!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Michelle C- Thank you for taking time out of your busy schedule to write a review! We are so glad you found our hotel clean and quiet, and comfortable. We are glad you found our location excellent and close to all the restaurants and local attractions. Lastly we are thrilled you got to meet Kay- she is our Front Desk manager and goes out of her way to try make each and every guest feel like they have been welcomed to your "home away from home". We are thrilled you had a great stay and look forward to seeing you soon!

"It could have been 5 stars."

4
22/05/2017

Great accommodation in a good location. I will leave my review and say at the end why I couldn't give five stars. On arrival a warm, friendly welcome by I believe the manager and a guy called Chris. Check in easy however we quickly discovered that our king room was facing the I-65. So we asked if we could change rooms this was done and we were given a twin room number 321 on the third floor which seemed perfect until we tried to go to sleep later that night, which was impossible which we can only put down to the noise from the rumbling incessant sound above us, being the air conditioning unit on the roof of the hotel. At 11.30pm we went down to reception and Chris was more than helpful in allocating another room on the third floor still. So we changed rooms and got a great nights sleep during our three nights stay. Tip request a room at the front of the hotel, facing Mel Browning Street. Would imagine that this Best Western has not long been refurbished. The hotel is immaculately clean throughout. Chris very friendly each time we either went out or came back to the hotel. The breakfast area very nice with a good selection offered, which was kept well stocked by Mary the breakfast hostess, Mary couldn't do enough for any of the guests at breakfast time. This BW is very good and we have stayed at many over a number of years when visiting the USA on our road trips. The reason I cannot give 5 stars is that there are blankets on the bed - this is far from being hygienic as there is no way that they would be laundered after each guest stay this is such a big no no, I find it so unacceptable but that's my personal opinion.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Barbara M- Thank you so very, very much for writing such a kind review!! We are so thrilled you got to meet Chris, and Mary and other staff and they made you feel comfortable. I am so glad you were able to get moved to a different room on the "quiet side" and got a great's night rest. You are correct, we have only been open for 11 mos. It was a full remodel where the property was stripped to the studs and the concrete. We are delighted you found it so very clean!! Additionally we are so happy you found our full breakfast buffet enjoyable and got to meet Mary- she is a delight isn't she? I am forwarding on you concerns re: the AC to the manager, but I CAN assure you that the reason we chose light duvet covers (without duvets) and blankets because they are stripped and washed w/ each guest checkout. I hope that addresses your concerns and we so look forward to seeing you again! Have a wonderful day!

"A Good Stay"

3
21/05/2017

A good hotel, the room was nice, clean, up to date. The tv channel selection was very good, however a few channels were a bit fuzzy. My only complaint would be the the shower. The shower head itself seemed very old, limited sprays and a "normal" spray was not an option. As well they need to do some work with the drains. The tub drain seemed partially plugged. Approx halfway through my showers I'd find myself standing in an inch or more of water. The drain couldn't keep up with the shower. Only a couple of the staff I encountered seemed happy, a woman who was one of the front desk people and the woman looking after the complimentary breakfast. The others didn't come across as happy at all. Location is good, I might there again.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear John T- Thank you for taking the time to write a review. I am forwarding your concerns to our manager. We apologize if we did not meet your expectations, but would love the opportunity to see you again!

"Nothing special"

3
20/05/2017

My mother, myself, and 2 children stayed one night. The hotel staff seemed friendly enough. Free breakfast was delicious. The room was clean. The bathroom was super small. You can also hear everything going on in every room as you walk down the hall. Do not expect privacy. When my daughter was in the bathroom the light fixture fell and hit her on the head. Thankfully, it was plastic. When we told the hotel staff, they just said nothing. So the experience was ruined. I would not stay again. I would not recommend this hotel. If you are bigger than a toothpick good luck getting the bathroom door to shut.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Jennifer P- Thank you for taking the time to write a review. I am forwarding your concerns to our manager. I would also like to speak with you in person if possible. We apologize if we did not meet your expectations but would love the opportunity to see you again!

"Pit Stop"

3
16/05/2017

Saturday night stay on the trip from FL to IN. The Breakfast was outstanding as was the service from the attendants. Check-out was hampered by lack of staff as the one person had to take reservations while checking guests out.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Vetvet- Thank you so much for leaving such a kind review!! We love that you found the breakfast outstanding and your service so great! We look forward to seeing you again and happy trails!

"Looks nice in pictures, but it's not nice in the rooms"

2
15/05/2017

This hotel was recently updated and therefore looks nice in the photos, but it is dark, dingy, and dirty. The floor was sticky all throughout our room. We didn't go anywhere without shoes on. It is old, bathroom is so small you can barely shut the door. We will not be back.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Anne S- Thank you for taking the time to write a review. I am forwarding your concerns to our manager. I would like to try to research what date and time you were here and speak to you in person if possible. We apologize if we did not meet your expectations but we would love to have an opportunity to see you again!

"One of the best hotels we have stayed in."

5
13/05/2017

The ONLY "negative" thing I can say is that there were a few crumbs on the floor next to our bed. After that, everything about this hotel is excellent and top notch! Very clean, everything in working order. The grounds are kept up, and the rooms were great. The breakfast bar was one of the best we ever had, and we ate there all three days. The entire staff, from the front desk clerks to the maintenance people were super friendly and courteous. Especially Mary during breakfast and Kay at the front desk. We got a discount rate on-line because we stayed more than one night. Although this hotel is not right in the city of Bowling Green, it is only about 15 minutes to downtown, and there are restaurants, gas stations, and shopping within a two minute drive. We have not stayed at a Best Western in over a decade, but this motel is now our first choice when in the Bowling Green area. A toyally wonderful experience!

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear steveslj-- Thank you so much for writing such a kind review!! We are so glad you found everything clean, and that your room was great!! We are very proud of our breakfast buffet, and so glad you got to meet Mary and Kay. Thank you for mentioning how everyone was super friendly and courteous- we go out of way to strive for the best in guest hospitality!!! We are thrilled you had a wonderful experience and look forward to seeing you soon!

"Nice clean hotel, friendly staff"

4
13/05/2017

This was an our rest stop for the night. It is a nice clean modern building. We didn't take advantage of any of the amenities or the free breakfast as we were back on the road by 6am. The beds were amazing, which was a plus after 8 hours of driving. The downside to the room is the bathroom. While I appreciate that they want to try and maximize room space, do not skimp on the bathroom. The door barely clears the toilet, making it awkward. The desk staff were very friendly and helpful

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Kelly J- Thank you so much for taking the time to write a review!! We are delighted you found our hotel clean and modern. I hope you had a great nights rest on our Serta Perfect sleeping mattresses. :) I do thank you for mentioning the bathroom, that is a concern of ours that we are looking to one day try to optimize. :) We look forward to seeing you soon and thanks for choosing us!!

"Wonderful"

5
12/05/2017

The Best Western in Bowling Green KY was a wonderful choice. The rooms were spacious and clean. The beds were extremely comfortable. Easy access to the highway and downtown for every exhibit on our schedule. The staff was friendly and helpful. I would definitely stay at this hotel again.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Bev P- Thank you so much for taking the time to write such a nice review! We are delighted you found the rooms spacious and clean, and the Serta Sleepers comfortable. Additionally we are glad to find our location to be convenient, and thank you SO MUCH for choosing us as your hotel of choice in Bowling Green! Hope to see you soon!

"Great Pet-Friendly Hotel - One of the Best!"

5
10/05/2017

The blonde haired manager checked us in. Even though she had a line-up of people waiting to check in she took her time and maintained her kind, polite demeanor. They also had free popcorn for guests! We had a pet friendly room and we really appreciated that the room opened up to the outside and that we didn't have to make other guests uncomfortable when we walked our dog. On top of it, the walking area was right outside our door. Details like this make great stays outstanding. We really appreciated this hotel and would gladly stay there again. Keep up the great work.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Guest- Thank you for taking time out of your busy schedule to write a review! You met Kay our front desk supervisor and she is a stellar part of our team- we like to create a fun family atmosphere. We love for our guests to have popcorn- eat all you wish!!! We make it hot and if it's not we'll make some more. :) We are so glad you booked your pet friendly room- we love our furry friends and consider them family too! Thanks for the kudos and we look forward to seeing you soon!

"VERY Nice..."

4
10/05/2017

Someone invested a LOT of money in this relatively new Best Western Plus. Nice, clean, modern building. Fast check-in, friendly staff. Nice, clean, comfortable room. Comfortable bed, chairs etc. Livable rate...under $100 mid-week. Well lit, nice secure area of town, convenient parking. Typical Best Western hot breakfast. All good. I'd stay here again in a heartbeat.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear EricGZiegler- What a kind and heartfelt review!!! We are thrilled that you found our facilities nice, clean and modern with fast and friendly staff!!! We are delighted you found your room clean and our Serta Sleepers comfortable!. We do have a very well lit area and parking lot, we wish to be able to see all around our facility at night- but at the same time not disturb the guests. We look forward to seeing you soon!

"Very friendly staff. Good breakfast. Great location and very safe."

5
09/05/2017

Stayed there for one night on our drive south. Good location, very clean. Pet friendly but separate entrance and lobby for people with pets. Very clean. Stage is very friendly. Good value for your money. Safe and convenient location.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear pushpendrat2017- We thank you for taking time to write an online review!! We are delighted that you found our location convenient, and a great value for your time and money spent. We take pride in providing a safe and convenient location. By the way- say hi to your furbabies for us! We love our fur-guests- they are a pleasure to have and we love to visit with them too!

"Cancelled Reservation"

2
07/05/2017

Room was noisy, lights from outside shined right into the room and there was a huge cobweb. I cancelled my reservation for the subsequent night and switched to a different hotel which was much nicer for the same price.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear Terry A- Thank you so much for writing a review. I am reviewing the folios and trying to see if I can reach out to you to discuss your concerns re: your visit. Please know we welcome ALL constructive comments and guest feedback. I am forwarding your concerns to my manager and I will be in touch soon. We hope to see you back soon!

"Wow and Humm"

3
04/05/2017

Well I should start by saying that we normally stay at higher end hotels. We decided to give this Best Western a go, based on reviews and price. There are a lot of positives and few negatives. On the pro list: The whole place looks nice and updated. Lobby area is well laid out with large gathering area with TV. There are 2 nice business stations with computers. Free popcorn. Included breakfast was good and hot. Staff was very nice and out of the way friendly. In the room, the bed was very comfortable. Nice TV. Bath sink and mirror updated and very nice. Price is good. Ok - the con: This was a 1st floor, handicap accessible room. The floors are all tile. In the bed area the tile didn't feel right. Probably wasn't dirty, but just didn't have that warm feel you get from carpet. If the other, standard rooms, are carpeted, no issue. It was a walk-in shower and my better half slipped and almost fell, just walking into the shower. So, good value, minor picky complaint.

Trista M, Director of Sales at Best Western Bowling Green, responded to this review
Dear rcshopper- Thank you for taking the time to write a review!!! We are so delighted you found the facility nice and updated, and the lobby laid out with a large gathering area. We hope you enjoyed the complimentary popcorn! We also are happy you enjoyed our Serta Perfect sleeper mattresses. In your future stays, you may request a room on the 2nd or third floor as long as you don't have a pet- those rooms are carpeted and don't have the laminate tile. I am forwarding your concerns to my manager stat- and I would like to get in touch with you to address your concerns. No matter what- we look forward to having you again and we are thrilled you reached out with a review. We love all responses that help us improve our guests' experiences and thank you for reaching out and letting us know your experience. We hope to see you soon!

"Excellent choice!"

5
04/05/2017

This is by far the best Best Western motel I've stayed in for quite a while! I am a Platinum card member,so I try to choose Best Western when I can. I have stayed in a few that I would not go back to.

"Trip to Bowling Green, KY"

5
03/05/2017

Very nice motel in a great area. Many very good restaurant choices are close. Corvette Museum and Factory are great attractions. Many attractions are close by and Nashville is only an hour away.Rafferty's restaurant is a must for dinner, we went twice.

"Could have been a whole lot better"

3
02/05/2017

Hotel was overbooked and they had given our room away by the time we arrived. The front desk staff did a great job accommodating us but it we had to change rooms the next day, which was quite inconvenient. We were then given a room where the wifi did not work during the remainder of our stay. The staff tried to help but they couldn't fix it and there weren't any rooms left to move us to.

"Visiting family - great stay"

5
02/05/2017

This is where my wife and I usually stay when in town visiting. Staff friendly and remembers us. The room is clean and the workers seem happy. Always a good sign. It's right off of the main highway and close to everything.

"Kay to the rescue "

5
25/04/2017

My boyfriend and I were traveling home to Illinois through Kentucky and, due to the stellar reviews on TripAdvisor, decided to stay at the Best Western in Bowling Green overnight. However, I accidentally booked us for the wrong night through Hotels.com. I called Hotels.com to switch my reservation to that night, which was a nightmare. Kay, the assistant manager at Beat Western, told me this had happened before with another customer and told me to tell Hotels.com that it's okay with Best Western to switch the reservations, no questions, no fees and for the same price. She then got on the phone with Hotels.com herself and made them stay on the phone until the transaction was completed. Kay also switched our room, which she told my boyfriend and I was "on the noisy side of the hotel, by the interstate" and put us in a room with two queen beds on the opposite side of the hotel, no charge and absolutely no hassles! Our stop could have been a nightmare if not for Kay. Everything was said and done and my boyfriend and I were settled in our room 15 minutes after walking in the main doors of the hotel. Rooms were sparkling clean, beds comfortable and a surprisingly (or maybe not) really good continental breakfast topped off our visit. Thanks to Kay and Best Western for a great stop on our road trip home. :)

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Kerri E- We are thrilled you took the time to write such a glowing review! We are delighted you met Kay, our assistant manager, and that she was able to get on the phone and help get your dates switched!! We are also so happy you were put in room that you enjoyed and had a fast, easy check in considering your situation. We hope that you and your boys enjoyed their fresh hot buffet breakfast, and we are so glad you were "sold" on the Best Western Brand!! We look forward to seeing you soon!

"Economical, clean "

5
22/04/2017

A great stay with the family. Room was clean with comfortable beds. Hotel is newly refurbished so all items are shiny and new. Safe parking lot. Breakfast freshly served. For those who want to eat out , there is nice restaurants near by. Walmart 5 minutes away for the shoppers.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear hafiz30- Thank you for taking the time to write a review!! We are so glad you found your room clean and comfortable- we have Serta perfect sleepers that we excellent feedback about! We are delighted you were able to enjoy your fresh hot buffet breakfast and found our location convenient to all shopping amenities! We look forward to seeing you soon!

"Rooms on the first floor are noisy"

3
22/04/2017

We selected this hotel because of the price and location near the cave that we wanted to visit. This exit off I-65 is filled with hotels and restaurants. We arrived there around 8-9pm after a long drive from Florida and a dinner nearby. When we arrived, we were checked in right away, but somewhat hectic with the phone ringing constantly. The man who helped us got us to a good start, but when he took a call, he was trying to multi-task and did not do a good job actually telling us where our room was located. So we had to go looking for it. Our room 119 was near the back, and we could access from the side parking lot. It was convenient for sure. When we walked in the room, first thing we noticed was a decent bed, but mostly concrete walls. We felt the room was just added on to some outside area and painted the walls and put some furniture in. The bathroom was very tight, and we could barely open and close the door and squeeze ourselves in and out. The room felt just cold and not welcome. Gray wall was not helping much. Because our rear window faced the highway, the noise level was very high. Also, since the entrance door is technically the outside, the noise level of people talking outside smoking and walking by was just simply unbearably loud. To get to the ice machine, we had to go back to the front desk area and walk outside to get there. Same thing with breakfast. We walked outside to get there. We didn't really get a good sleep due to all of the noises. Unfortunately, I would not stay at this location again. For $105 including taxes, it was not worth it.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Tsucchy- Thank you for taking the time to write a review! We welcome all feedback and I am forwarding your concerns to the manager. It sounds like the room you requested was a king sized room, and all of our king sized are located on the first floor. Normally we walk our guests to the outside to show them if their rooms are located with an outside entrance (first floor rooms only- the 2nd and third floor are located through the lobby and one has to take an elevator). We are glad you found the entrance convenient. One thing in the future, one can request a room with two queen beds if they are available, and not be placed on the first floor. 2nd, if we are not sold out, one can make a request to be on the "quiet side" away from the highway if room allowances permit. I would like to speak to you personally, if you would call 270-782-6933 and ask to speak to Trista I would be more than happy to address your concerns. We strive to make our guests happy!

"2 rooms"

5
20/04/2017

The price was great. And so were the accommodations. The only down side was the out door pool was closed. The breakfast was hot and tasty. And included in the price. The rooms were clean and updated. I would definitely stay here again

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Donald D- Thank you so much for taking the time out of your busy schedule to write a review! We are sorry the seasonal pool was closed, but are making efforts to open it early. We are delighted you found our hot buffet breakfast hot and tasty and included in your room charge. Additionally, we are thrilled you found your room clean, comfortable and updated in decor. We are so glad you will choose to stay with us again! We hope to see you soon!

"Worked out well"

4
14/04/2017

This motel seems to be pretty new. All was clean and comfortable. Because of reviews I had read, I requested a room on the "quiet" side of the building (the motel is right next to the freeway). That worked out well.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear D7743MJjanes- Thank you for taking the time to write a review! You are correct, that one can request a room on the "quiet side"- as long as we have availability we do our very best to honor those requests. We look forward to seeing you soon and thanks for the kind review!

"One night stay"

4
13/04/2017

We stopped here on our way through. Great nights sleep. Comfortable bed and very clean. We're always looking for a clean and friendly stop. This is one of them. We'll be back for sure on our way through again.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear rpkiefl- Thank you for taking the time to write a review!! We are thrilled you had a great nights sleep and the room was comfortable and very clean. We are thrilled you will be stopping by to see us again!

"Nice hotel but bathroom is terrible"

3
12/04/2017

We recently stayed here for spring break. While the hotel was newer is seemed "cheap" but nice. The breakfast was ok, your average breakfast items daily. The breakfast woman was exceptional. The bathroom layout is TERRIBLE! The sink is outside of the bathroom door so if you are trying to get ready before your family is awake it's bright and noisy. The shower and toilet area are behind a bathroom door but you have to go behind the door to close it since it is very tight! Other than that the hotel met the needs we were seeking.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Y7171NJericd- Thank you for taking the time to write a review! We are so glad the hotel met your needs and you enjoyed meeting "the breakfast lady". You probably met Mary- she is one of our employees that strives for the best in guest hospitality. We hope to see you soon!

"Super staff and hotel"

5
11/04/2017

This was the host hotel for a dog competition I attended. Usually I steer clear of those. In this case, you wouldnt even have known there were dogs in the hotel. A nice green space and pickup station was provided. The staff were all friendly and helpful. Rooms spacious and spotless and the breakfast buffet was exvellent. They even provide "go bags" if you have to leave before breakfast! I cant recommend this hotel highly enough!! Just wonderful from start to finish.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Guest- We are so delighted you took the time to write a review!! We are glad you found our dog walking station set up friendly, and that you found the entire hotel staff nice and friendly!! We are delighted you found the rooms spacious and spotless and that you time time to enjoy our fresh hot buffet. We thank you for recommending the hotel highly and thrilled you and a wonderful stay. We can't wait to see you again!

"Great location"

5
10/04/2017

Staff was very friendly. Hotel is very nice and new looking. The room was quite and the beds made for a great night sleep.The breakfast was great and lots to pick from. very nice eating area. The hotel had a coffee bar 24/7. This is a pet friendly hotel .

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Donnad147-- Thank you so much for taking the time to write a review!! We are thrilled you found the room quiet and the beds comfortable. There are tons of items to choose from as you found on our breakfast bar. We are glad you had time to partake of our coffee bar, and yes we are a pet friendly hotel. We look forward to seeing you soon and have a pleasant drive!

"Nice new make over!"

4
07/04/2017

I went for this hotel, even though several others around, based on the reviews and pricing. Under $100 for the night and everything has been recently renovated. The staff was excellent, especially Kay! There were several folks with dogs booked there for some competition in town, but after an early evening of LOTS of barking, it was generally quiet all the rest of the night.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear 504kentw- We are so delighted you chose to stay with us. We are thrilled you found our staff excellent- especially Kay- she goes out of her way to extend the very best in guest hospitality. We look forward to seeing you soon and can't wait for you to stop by again!!

"Great location"

4
06/04/2017

Easy to find and not noisy. The staff were some of the friendliest we encountered on our trip to Kentucky. We previously stayed at a Marriott before heading to Bowling Green to stay at the Best Western and our room so much bigger and nicer at the Best Western.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear sharonwF9582HP- Thank you so much for taking the time out of your busy schedule to write a review!! We are so thrilled your found our staff hospitable and friendly- we love to extend our "Kentucky hospitality" and make those who are traveling feel comfortable. We are delighted your found your room bigger and "nicer" and we look forward to seeing you soon!

"Turkey Getaway"

5
25/11/2016

Hotel has only been open for 5 months. Very clean, modern and spacious. Staff was very pleasant. You can walk across the parking lot to access a Cracker Barrel which was great to go and have dinner that night. Easy access to interstate and gas stations.

"Clean, comfortable and quiet"

4
22/11/2016

Bowling Green, where the National Corvette Museum is located, was our last destination place of our 2,600 mile road trip. We were here for one night and of utmost importance is that the property is clean, comfortable and quiet. This Best Western met all of our requirements. And check in was great. The front desk person was waiting for us to check in as she is a big Laura Ingalls Wilder fan. (Note, my name is a mere coincidence, but somewhere way, way, way back in time there is a connection) I enjoyed our conversation as she had so much knowledge about the family. The bed was comfortable, good work area for my laptop. Bathroom was a bit tight but manageable. Only complaint - the toilets do not flush very well.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Laura I- Thank you so much for taking the time to write a review!!! We love to have our guests write all responses- as we use the feedback to improve upon our facility. We are so glad you had a clean, quiet stay. That is what we strive for in hospitality. By the way- that was me that checked you in- and yes- :) I am huge Laura Ingalls Wilder fan! I have forwarded your concerns to my manager and we look forward to seeing you soon!! Happy Trails!

"A great bed for a change"

5
22/11/2016

Best Western have begun to upgrade their rooms and in this particular hotel the bedding and mattress were of very good quality....Well done BW Overall property had been refurbished and I highly recommend this location.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear O9037ZLrogerh- We are so thankful you recommend this location!! We love it when guests write responses and reviews. Thank you so much for your heartfelt recommendation and we look forward to seeing you soon!!!

"Nice Facility"

4
20/11/2016

My wife and I stayed one night on our way home to Michigan. This building was recently refurbished into a very nice facility. Checkin was fast and friendly, our room was very clean and nicely furnished. The lobby area is large, open and nicely finished. Breakfast the next morning was very good.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Roger N- We are so glad you took the time to write a review! Thank you for commenting on our great decor and we are so glad you had time to partake of our fresh hot breakfast. We hope to see you again soon and we would love to be your hotel of choice!

"Overnight stay"

4
15/11/2016

The décor is very nice. Room was clean, The bathroom was very very small. The problem that I had was the height of the bed. Being 5'3 I had an extremely hard time getting in the bed. After trying several times I finally called the front desk to ask for a step stool. I was told they had to check to see if one was available as the clerk said she thought they were all in use. within a few minutes they brought one to the room. It seems as if I wasn't the only person who had that problem. My husband even had a difficult time with the height of the bed and he is 5'10 but we are seniors and don't have the bounce we used too. LOL The breakfast was fine.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Ed B- Thank you for taking time out of your busy day to write a review!! We love it when our guests take the time to mention. We use your valuable feedback to enhance our guest services. We are so glad you gave us four out of five on your response. We look forward to seeing you soon and if there is anything we can do let us know! We hope to see you soon! Happy Trails.

"Interesting Renovation"

4
14/11/2016

This Clarion hotel has been recently renovated. It's very nice but seems to have the potential to quickly go downhill. The quality of the rooms (although they look great) just isn't the best. The rooms are probably a bit smaller that we are used to -- especially the bathroom. The bathroom has a stool and tub with shower but it's so small it's hard to close the door. Having the vanity separate is nice though. The beds are comfortable and the linens clean and fresh. The road noise is very annoying. Ask to be AWAY from interstate noise. Supposedly the even number rooms are a bit bigger than odd numbers. The breakfast is the standard hot and cold items but quite edible. We were pleased for $76 and would return. Very friendly, cooperative staff.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear KH- We are so pleased you took time out of your busy schedule to write us a review! We love it when our guests can take the time out of their busy schedules to give us feedback. If you got a shower with a stool then you must have had one of the handicapped/ADA accessible rooms. I am a bit perplexed because you mention a tub- but our ADA rooms have either a shower or we have other rooms that have a tub. Yes our linens are fresh and we get tons of compliments on our luxury mattresses! We have a full hot buffet breakfast that is the best in town. We look forward to seeing you soon- Happy Trails!

"Road trip"

4
13/11/2016

This is a nice, new hotel. We thought our room was on the small side. Bathroom was also small. Kay at reception was great! Welcoming and friendly. Would definitely recommend. Breakfast was good, although cereal choices too sweet. My only concern for this place is that things are already starting to break and they have only been open for four months.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Trawlergirl- Thank you so much for taking time out of your busy schedule to write us a review! We are so glad you mentioned Kay by name, we will be sure to tell her. She is a great asset to our hotel and we love it when guests mention our workers by name.

"Newly Remodeled, clean and convenient for stop on our way south"

4
13/11/2016

Picked this hotel because of reviews on tripadvisor...and the price $85 + taxes and fees. This hotel looks new, but I believe it was remodeled very recently. We had a two room suite, The second room had a sleeper sofa/no bed, but had a fridge, micro and separate bath. So we had plenty of space. Room was very clean, floors are mostly hard surfaces except for a small area of carpet under the beds and in front of the couch. Typical breakfast...food was just warm....so I was a bit Leary. Only think I didn't like was the rooms are only accessible from the outside... Would stay here again as it is an easy on and off the freeway.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear midwestgirl38- Thank you so much for taking the time to write a review! We know life is busy and always appreciate when our guests take time out of their busy schedules to leave us kind notes. We are so please you chose to stay in our suite room, and just for future reference our suites and king size bed are located on the first floor. All 2nd floor and 3rd floor rooms have inside entrances. We are glad you got to try our hot buffet breakfast!

"Long drive. Tired. "

5
06/11/2016

Stopped here on my way home from my son's hockey tournament in Chicago. For $89, I am seriously impressed. Kay was as sweet as she could be. Helpful and kind. My son and I were exhausted so we stopped for the night. So glad we did. The decor is very nice, lobby is beautiful, rooms very well decorated and furnished, beautiful color scheme. I would stay here again and I would also highly recommend for others to stay here. Full breakfast buffet, too!

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear xmyshmrx- We are so glad you stopped here on your way home from your son's soccer tournament!! We are so happy you were impressed with our facility. Of course we will let Kay know you were delighted with her hospitality. Thank you for commenting on our decoration and color scheme- our designed took great pains to try to find a happy medium between brightness of color and subtle hues that are calming to guests. Did you get to try any of our gluten free item on our full buffet breakfast?

"very friendly service"

5
01/11/2016

Rooms were very clean and beds very comfortable. This is a new hotel and the service was excellent. Mary, who worked in the breakfast area, and Kay at the front desk were very friendly and showed great hospitality. -Jim from Lillian,Al.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear lindsaywcrain, What a surprise and delight that you took time to write a review! We love it when guests write reviews such as yours. We will be sure to forward that you personally mentioned Kay and Mary. Yes- we strive for excellent guest hospitality and we are so proud to have you mention on TripAdvisor. Many sincere thanks and we look forward to seeing you soon!

"Wonderful hotel experience!"

5
29/10/2016

We spent two nights at this hotel. Upon arrival, the staff was so helpful and considerate. The hotel is immaculate and newly remodeled. The breakfast area is modern with booths and tables. The attendant gave me a newspaper to read and went around offering biscuits and gravy to the guests. This is the first time in a long time I have felt valued as a guest at a hotel. I travel often, and stay at nice hotels. I am happy to say that you will not be disappointed if you stay at this hotel!

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Guest- Thank you so much for taking time out of your busy schedule for writing such a glowing review!!! We take pride in our work and guest service hospitality. YES we value our guests- and thank you SO MUCH for mentioning our breakfast attendant! You probably met Terri or Mary. They are an asset to our team. We so appreciate your review- it means a lot to get feedback from our guest. We look forward to seeing you soon!

"Comfortable Stay"

5
29/10/2016

Newly renovated hotel was very comfortable. Beds looked & felt new. Very clean, plenty of towels. We could hear the highway outside, but closing the curtains helped a lot. Hot breakfast was nice...biscuits & gravy, omelets, sausage, fruit..

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear BearShopper- We are delighted you felt so comfortable at our new hotel! We love that you had time to enjoy our fresh hot buffet breakfast. It's the best in town. Did you have time to try some of our gluten free items? We are eagerly awaiting your return, and thank you again for writing such a kind review!!

"Restful night 1 HR from Nashville"

5
28/10/2016

Lovely new hotel right off 65. Friendly staff, extremely clean hotel. Safe, peaceful exit. Taxes were much cheaper here than next few exits. Free hot breakfast. Nice pool which wish we had a few more hours to enjoy. Fresh popcorn nice touch in evening.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear MichelleQ85, Thank you so much for taking time out of your busy schedule to write such a wonderful review!!! We are delighted you enjoyed our fresh, hot buffet breakfast. Did you have time to enjoy our gluten-free items? Thank you for commenting on our pool. We do love to make fresh popcorn for our guests- it adds a special touch and they enjoy it so much. We are glad to be your hotel of choice!

"Nice new hotel"

5
27/10/2016

Everything is new and tastefully decorated. The hot breakfast is a big plus compared to some other hotels. It is located in an area with a lot of other hotels. I was impressed. The only slight negative is its close proximity to I-65 and you can hear some of the traffic but that would't stop me from returning.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Tom K- Thank you so very much for taking the time to write us a review! We are so excited you enjoyed our fresh hot buffet breakfast- many guests leave with their stomach full! :) We are delighted you were "impressed" with our facility. I have forwarded your comments to management and we hope to see you soon!

"Great place to stay"

5
25/10/2016

Wanted to stay in Bowling Green while visiting Nashville and the Corvette Assembly Plant and Museum. Chose the BW based on great reviews. The property did not disappoint. Kay at the front desk was great. Room was better than expected- but faced the interstate and was a bit noisy- so would recommend asking for a room on the side facing away from the highway.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear RobandChristina- Thank you so much for taking the time to write a great review!! We are so glad you chose to stay with us and enjoyed our property!! We will let Kay know that she gave great hospitality service. We are also glad your room was better than expected!!! We look forward to seeing you soon!.

"Our Newest Favorite!!"

5
24/10/2016

We were on a 10-day, 5 hotel trip. This was our first hotel of the trip and also our final hotel of the trip. We LOVED IT!!! We stayed in two different rooms, at two different ends of the motel. Both rooms were 2 Queen beds so the rooms were only slightly different. Both rooms were exceptionally clean, well stocked, well appointed, & nicely decorated. We noticed very little noise from outside our room. No noise from the Interstate or "door slams" from adjacent rooms. If every hotel I could stay at was a hotel like this one...that would make me very happy indeed. Courteous, knowledgeable staff. Spacious seating for breakfast (approx 30 seats). Breakfast was a full hot (scrambled eggs, sausage, biscuits & gravy, waffles) delight. There were cold cereal choices, hot oatmeal, muffins, etc. They have two desks in the lobby for business traveler needs plus WiFi in each room. Also in the lobby is a "formal" lounge area with fireplace & tv and at the other end of the lobby is an informal tv lounge, close to the elevator. I paid $2 dollars less for this hotel than I did for the worst hotel we stayed at on this trip!!! This was by far the best hotel (outside of the Hilton) that we stayed at this trip. They also have a workout room which helps to keep my new knees in shape! This hotel has been remodeled and their 90 day state inspection occurred in mid-October. There is a "funny" smell to the hotel upon first arrival. During our second stay, I figured out that it was all of the "new" smells blending together. Our new favorite for this area!!!!

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear L8R_CU2sDay- We are so glad you LOVED our hotel!!! Yes, it has a "new smell". We are glad you got to see the layouts of the two different rooms at opposite ends of the hotel. We are letting the staff know how much you enjoyed their hospitality- which is a standard we strive for. We are also so glad you enjoyed our fresh, hot buffet breakfast! We are excited to be your "new favorite" for this area! Hope to see you soon, and again, we can't say enough how much we appreciate your staying with us.

"Great Hotel Must Stay"

5
24/10/2016

This is a new hotel that opened in June 2016 . The rooms are decorated very nice. the town has lots of places you can eat. One of the best things to see is the Corvette Factory you will need to buy your tickets at the museum first and to see if you are able to get on the tour. Everyone is very helpful at the hotel and you could find a better place to stay in the area. Great Hotel

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Terri D- We are so thankful you took the time to write a review. Yes, you are correct that the museum tours sell out very quickly- so that is EXCELLENT advice to book online or through the Corvette reservation phone number in order to ensure your place on the tour. Thank you for your kind words regarding our staff hospitality, we couldn't be more pleased you chose to stay with us. We look forward to seeing you soon! Happy traveling.

"A very nice, clean hotel - well worth the value"

5
24/10/2016

We were looking for an overnight stay on our way from Indiana to Alabama. Originally we were going to stop just outside of Louisville, but continued on another hour or so. This hotel was a nice surprise. Bright decor, nice staff and a good breakfast for my overnight stay.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Gary C- Thank you so much for taking time to write such a nice review. We take pride in being a nice, clean hotel and yes- we do hope we are "well worth the value". We are delighted that we surprised you and look forward to seeing you again!!!

"NEWLY REMODLED"

5
24/10/2016

Warm welcoming staff. Fresh and clean with very nice decor in and outside of room. The breakfast area is large, with variety of seating options. The food was good and well presented with many options. Popcorn in the evening was a nice touch.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear William O- Thank you so much for taking time to write a review!! We take pride in our fresh, hot buffet style breakfast, and are so glad you enjoyed your complimentary popcorn!!!! We hope you got a chance to try some of our gluten- free options on the buffet breakfast but no matter what- we a GLAD you stayed with us. Hope to see you soon again.

"Okay hotel"

4
22/10/2016

As I was waiting in line the guest in front of me was explaining her bad experience with this hotel the night before. I was concerned but was pleasantly surprised. From desk people are amazing. Kim and I believe Mary were awesome. The rooms were recently remodeled and were nice. Though some of the workmanship was poor. The bathroom was laid out nice. Yes I would stay here again.

"One night stay"

5
21/10/2016

We opted to stay at the Best Western for the night on our way to TN. We were welcomed by Kay at the reception desk and she was very friendly. The room was nice and clean. The beds were comfortable and the breakfast was good for hotel breakfast. We would stay here again if in the area.

"Winner on all counts"

5
19/10/2016

Let me start by saying I travel a decent amount. Three hotels just on this trip. Kay is easily the best front desk clerk I've ever encountered. So friendly, so helpful, just a wonderful interaction. I'm pretty sure this is a new renovation and it shows. They did a nice job. Bed was great, shower head was great, I have no complaints at all. Hampton Inn is my usual go to hotel but this Best Western meets or exceeds their high standards. That's saying something. And all that at a much lower price. Stay here if you're staying in Bowling Green.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear CapnPitt- Thank you so much for taking the time to write such a nice and thoughtful review!! We will let Kay know you mentioned her by name as we strive for excellent guest service. We love that you loved our shower heads and new super plush mattresses! We hope to see you again soon and have a great day!

"NICE HOTEL - HORRIBLE 1st ROOM"

3
19/10/2016

After my 2nd call to front desk, 1st call about opened food on night stand, 2nd call about opened soap at sink, the lady came up and inspected sheets (one bed only), verified they were clean and new to room. She left and I felt a little bit better about the room. Approximately 30 minutes later, I pulled sheets back on bed#2. That is when I discovered CRUSTED BODY FLUIDS and BODY HAIR!!!! YUCK - wanted to amputate my hand that touched it and still want to vomit when I think about it!!! Someone had used this room between cleaning or the staff made the beds up with the old sheets! DISGUSTING! After the 2nd call, and the sheet inspection of bed#1, the lady informed me that they'd move us but they didn't have any vacant rooms but the sheets had obviously been laundered. After the third call and the DRIED BODY FLUIDS and HAIR found in bed#2, she moved us to another room. Thankfully it was clean. Beautiful hotel and 2nd room was very nice, much smaller, but clean!!!! She'd informed me of a 10% discount she'd give. At check out, the $10, not 10% was removed per each of the 2 nights we stayed, but further down the bill, it was added back on as a $20 charge (null and void). So, I asked the lady about it at check out and she fixed it. DANG! Isn't it bad enough that I had to touch THAT and now have to hear my husband and son still laughing at me regarding my reaction (disgusting!!!!!). Of course my husband wasn't happy when it was expected of HIM to change the SHEETS! Man at desk wanted to give us clean sheets - we don't work for BEST WESTERN! This is only our second stay at a Best Western (last in June 2016 in Dallas TX - older hotel - but CLEAN and excellent breakfast and wonderful STAFF). Not sure if I'll ever return to this hotel! Bad MEMORIES! My rating on service, value, sleep quality, cleanliness, location, and rooms, is based on the 2nd room we were given. I don't believe that our experience was a typical stay here. This hotel has been recently remodeled and very attractive in layout and appearance.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Shannon F- Thank you for taking the time to write your review. I am immediately checking into your credit to see why it was voided and am forwarding your concerns to the manager stat. I can assure you that we strive for not only guest satisfaction but high standards in our rooms and I wish to say that your experience in the first room is NOT our standard. We apologize deeply for any inconvenience. Thank you so much for commenting on our attractive layout and appearance. Yes we were recently remodeled and just won an award for our design. Again, we sincerely appreciate your taking time to write a review and we welcome all suggestions. We hope to see you again soon and are so glad you choose Best Western as a brand.

"One stay night bargain"

5
18/10/2016

It was 99 a night. Can't beat the price. Yes it was remodelled, but they must of done it quick. Trim, drywall work, etc. Was sub par. Even the sign that says the floor number was crooked as all get out. Staff was nice, breakfast was good as well. Would stay again.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Ryan S- We are so glad you chose to stay with us. We are happy you commented on our staff hospitality and even more glad you enjoyed our fresh hot buffet breakfast. I have forwarded your contracting concerns to the manager. We hope to see you again and thank you for taking time to write a review!! We sincerely appreciate your taking time to give us great comments!

"New Hptel with great staff!"

4
10/10/2016

I did not stay here, but stopped for assistance. Hannah on the front desk was extremely helpful and knew the area well. She allowed me access to their business centre so that I may obtain a couple of reports from my e-mail. Next time through this area, I will stay at this hotel.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Larry- We are thrilled that you were able to use our business center and print your reports. We look forward to seeing you in the future!

"Handicap accsesable"

3
10/10/2016

A nice and clean room that was easily accsesable for a scooter with a short distance to the room. The air and refrigerator was not working but desk clerk was able to get them going. The backside of the hotel faces the expressway and is noisy. breakfast was too late for us at 6:30 central time and 7:30 our time because we wanted to get through Nashville before rush hour.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Margiewhittaker- We are so glad you found the accommodations acceptable and easy to navigate for handicapped guests. We are also glad you got a speedy response from our front desk staff regarding your fridge and ac. Next time, we would love for you to ask for a "grab and go" bag from our front desk staff. These bags feature water, fruit and granola bars and are great for travelers that want something nutritious to eat but don't have time for our breakfast. Thanks for your review.

"Recent Remodel"

3
10/10/2016

Great free breakfast bar in the morning. Ladies that worked that area kept it very well stocked and were friendly. It is very convenient to the interstate. We stayed on pool side which had an exterior door to the parking lot which was a safety concern for me. I would stay again but request an interior room. Recently remodeled. Nice lobby and breakfast area. Very friendly staff.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear CSLS- We are so glad you had such a great experience with our breakfast bar. We have been told by many we have the best breakfast in town. We would love to see you again and we can definitely accommodate you with an interior room preference.

"Great stay"

5
07/10/2016

My husband and I had a great stay here. The rooms were extremely comfortable and clean. The staff was very friendly and helpful. The continental breakfast had a great variety and the food was hot. The hotel is also located very close to the mall and serval restaurants. Will definitely stay again.

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Batten2012- We are so glad you had such flattering things to say in your review!! We strive for the best in guest service and hospitality. We look forward to seeing you soon!

"kentucky overnight"

5
06/10/2016

Stayed one night in Bowling Green as we were traveling through Ky. The property seems to been rather new or recently remodeled. It was clean and the beds were comfortable. There was a very good selection at the breakfast. For our quick overnight stay it was perfect. I would recommend this place to others

Trista M, Director of Sales at BEST WESTERN Bowling Green, responded to this review
Dear Tom S- We are so glad you had such a good stay at our hotel. Thank you so much for the kind review and we look forward to seeing you again.

"Nice"

5
06/10/2016

After visiting the Corvette assembly plant and national museum (which were interesting tourist attractions), my family and I drove seven miles to the Best Western Bowling Green hotel. Upon arrival, we parked about 15 feet from our room's entrance on the first floor facing the parking lot. The check-in took about five minutes since the competent front desk clerk redeemed my Best Western travel cards, instead of taking time in the morning to do so. We were given room 135, a suite which has a bedroom consisting of two queen beds, with a sofabed in the adjoining living room that has a door which separates the two rooms. Room 135 was big and clean. This property has been completely renovated by its new owners. It has an elevator and a pool. I used the exercise facility, which is open 24 hours. All the equipment worked well. Located on each side of this hotel are two places to eat, a Ryans Buffet and a Cracker Barrel restaurant. In the morning, the free breakfast located next to the lobby consisted of scrambled eggs, meat, biscuits and gravy, yogurt, oatmeal, breads, fruit, coffee and juices, plus a few other items. It was indeed a full breakfast. What stood out was that at 9:30 a.m., which is when breakfast is over, the breakfast host went around to each table to ask if we needed anything else before she started to put the food away. It is simple gestures like this that make a property stand out. Moreover, in the lobby was a popcorn machine that had complimentary fresh popcorn for the guests. There were also local newspapers and USA Today newspapers lying on a table in the lobby. Since I am a Best Western diamond select member with around 600 stays at various Best Western properties, I can say with confidence based on my vast experience that this hotel could easily pass as a Best Western Plus. Upon check-out, which only took two minutes, I had the opportunity to speak with the co-owner, Parju Jariwala. He was friendly, professional, and intelligent. Without any doubt, I will be staying at this Best Western hotel again when in the Bowling Green area. I highly recommend this property.

"Great stay"

5
04/10/2016

Stayed at hotel while visiting the corvette factory and museum. Hotel was conveniently located to both, and reasonably priced. Hotel staff were great. Kay, the overnight manager, and Mary, the morning buffet worker, were spectacular in their efforts to help and insure everything went well within their areas of responsibility. Don't hesitate to stay at this location. Be sure to request a room facing away from the interstate highway for a quieter night. Bob

"Newly Renovated Hotel"

4
30/09/2016

We were on a road trip driving through Bowling Green and decided to stay at this hotel. It's been recently renovated with a modern touch. Bathrooms are small but the room was nice. We did not have issues that were major with this hotel.

"Good for the price"

4
26/09/2016

The rooms are nice/updated and the breakfast was pretty good. The tub didn't drain fast enough for the shower and the door threshold was missing. We let the front desk know (very nice man) and he assured us it would be fixed for the next guest. Overall, it was a good,updated hotel with friendly staff.

"Quick Business Trip"

5
26/09/2016

Mary and her counterparts in the dining facility dished up the best hotel breakfast I've had in a long time! Busy, hard working, pride in product and runs a clean ship! Thanks again ladies!!! We will return!

"excellent stay"

5
25/09/2016

This hotel has the most friendly and helpful staff that I have ever encountered, The room was clean and very comfortable. The out door pool was clean and well kept. The breakfast offered many things not usually offered in a free continental breakfast.

"Great Stay!"

5
25/09/2016

We were in town for my cousin's baby shower, stayed here last night, and had a wonderful experience. The room was spacious, very clean and new, and right by the outdoor pool. The pool was fun. The bed was very comfortable. The staff were great, especially Kay and Trista at check in, and Mary and Teri at breakfast. There was a great selection at breakfast and the food was really good. My daughter can be picky but she ate a lot! We'll definitely stay here again.

"MidWest Classic (Under Armour Fastpitch Softball Showcase)"

5
25/09/2016

Beautifully remodeled. Beds are extremely comfortable with full sized pillows!!! Breakfast bar is by a far the best I've had!! Mary and Terry were awesome! Will definitely stay here again for any Bowling Green trips!

"Disappointed"

2
22/09/2016

I booked on line for a king size bed. When we arrived, we were told that only the 1st floor had king size. We really didn't want the first floor, especially with a direct entrance to the parking lot. We opted for this when we were assured it was safe. The alternative offered was 2 Queen beds on an upper floor. Unfortunately, the drapes weren't large enough to cover the window and the outside security light kept me awake most of the night. The garbage dumpster outside was emptied at 4am and woke my wife. I was awake because of the light. The bathtub plug drain didn't work either. The room was small and cramped. This seemed odd as the hotel was just updated within the past 3 months. The staff was excellent, but we were disappointed in the room. Can't comment on the breakfast - we left before it was available at 6:00 They did offer something to take with us but we declined. Overall, this was the worst hotel on our 5 day road trip.

"Last night of vacation"

5
21/09/2016

The hotel staff were extremely friendly and helpful. Had concerns with the first room given to us, but was quickly offered a second room and we were beyond satisfied. The bathrooms are very small, would be the only complaint I had. The room was very clean and the beds were comfortable. The hotel itself was very clean. The pool area looked wonderful, but not warm enough temperature for us old folks to get in (expected for end of September). We would definitely stay again at this hotel. Breakfast was good. They just re-opened and we wish them the best of luck.

"Great Experience"

5
20/09/2016

The hotel was great, fast check in, nice rooms, comfy beds, coffee in room, express check out.......grab and go breakfast if you wish, and nice spread if you eat there. Pool looked great too. Stop in and see for yourself.

"Great Overnight Stay"

5
19/09/2016

I was on a multi-day trip with the National Guard. This location had parking for an 8-vehicle convoy. The rooms were nice. Had a bathtub!!!! We stayed once on the way down and once on way back. It was great, there was a Chamber of Commerce meeting when we walked in the first day and everyone clapped as we walked in. It was catered by Qudoba and they shared with everyone. Delish!

"Clean, Comfy with Wonderful Staff"

5
17/09/2016

Rooms were very clean and comfortable. Bathroom was a bit small but not an issue for us. Front desk staff were all very friendly and nice, Manager was a delight and seemed to honestly care that we were happy. The free breakfast was wonderful, lots of choices, staff was wonderful. free popcorn was fun in the evening..Great location. Stayed fo4 night and Will absolutely stay here again.

"MODERN HOTEL, GREAT LOCATION & SERVICE"

5
17/09/2016

We booked 2 rooms at BEST WESTERN and they gave us 2 adjoining rooms for no extra charges. Our 2 kids happy to have POPCORN in Hotel. Staff was very accommodating. BEST SERVICE AND MODERN LOOK in Best Western, BG make our trip delighted. Highly recommended !!

"New, Nice place"

5
17/09/2016

Very nice place overall and the price offered on their app was fair. Bed is comfortable with fantastic, numerous pillows. My only negative comments would be about the shrinking sizes of hotel rooms in newer places, and a seeming lack of planning a new hotel to include modern USB ports for phone charging, etc. Given that I've been in many older hotels that have retrofitted their rooms it's hard to believe a designer wouldn't seize the opportunity to include new technology when it's easiest to do so. Entryway was noticeably smaller and felt confining, and the bathroom had barely enough room to turn around. None of these things would keep me from staying here again, but I'd say that if this is a trend there ought to be a reevaluation of the star system....I believe this is 2.5 stars but I've stayed in 2 star hotels with more amenities and space.

"Be ready to jump!"

3
15/09/2016

Quite an interesting hotel room. Our room was even numbered. Our daughter and son-in-law was odd numbered. Our room had about 3 feet more space than theirs did. Hmm. The sink is outside the toilet/tub area which is nice. The toilet area has no exhaust fan and is so small, that in order to close the door you almost have to stand in the tub. I find this intresting knowing this is a new hotel. The beds are comfortable once you get into them. A stepstool would have been handy. The bed is elevated so high that you really could use a boost to get into it. Temperature is difficult to control. Even though we set it at 70 degrees it was still pretty warm.Even though the hotel was almost full, we did not hear any noise in the halls or other rooms. Breakfast was adequate, nothing special. Popcorn of an evening was a nice touch. Front desk was most accomodating and friendly.Check in and out was fast and we were invited back.

"Excellent Hospitality"

5
14/09/2016

I must say they have best service provider in Bowling green area. Have all necessary amenities in hotel. it was my business trip so i have short stay there but for sure be back for pleasure with family. I love the place and all the staff members were helpful and good sense of hospitality.

"Completely renovated hotel"

5
13/09/2016

I reserved this room through Trip Advisor and actually saved about $40 before taxes. The staff were very professional and friendly. The rooms are clean and modern. Lots of convenient plugs (rare in most roadside hotels) I would recommend this place, but search around for a discount rate.

"Great Hotel"

5
12/09/2016

This is a very new Best Western Hotel and therefore is modern and actually quite impressive. The room was large and the beds were very comfortable. The breakfast was good. The breakfast area was a bit busy on the Saturday morning. This is a recommended hotel in the Bowling Green area.

"One night in Bowling Green"

5
10/09/2016

This is a brand new hotel. It has been in operation for 11 or 12 weeks. The staff was very friendly and helpful. They provided popcorn in the evening which isn't a big thing, but it is the type of little item that makes the stay more enjoyable. The location is in an area with other hotels and it is easy to find. Access to other locations in Bowling Green was easy from the hotel.

"A hotel with amazing staff"

5
10/09/2016

I recommend this place to anyone who just wants to just get away for a day or two. Night and Morning staff was amazingly helpful and friendly. The place was modern, amazing, neat &clean, the staff was wonderfully hospitable. Near by town on I-65. again i would like to than night staff for helping me so well.

"Updated and Clean"

4
09/09/2016

Great pricing once I called guest services to request a roll away bed. They upgraded us to 2 rooms with one room 50% off. That was a better deal than the expedia or travelocity sites! Wonderful breakfast and customer friendly employees. Would recommend!

"Best place for commuter on i 65"

5
09/09/2016

i recommend this motel to stay because best in class service, respectful staff, best amenities, faster check in and check out process. Rooms had a modern look and feel like fresh and bright. break fast was delicious too.

"Great Suite, staff, pool and breakfast"

5
08/09/2016

We stayed in a non-smoking suite for three days. It was located outside at the end of a breezeway. It had two queen beds in one room and a couch (hide-a-bed) and two arm chairs in the other room. Both rooms had mini-fridges, microwaves, bathrooms and TVs. Each bathroom was stocked with four bath towels. The bedding for the hide-a-bed was in the drawer and included sheets, a blanket and pillows (usually we have to ask for these items at other hotels). The AC worked well, the rooms were very clean and the beds had new luxury mattresses. We liked that the hotel had flooring rather than wall to wall carpeting. This didn't bother me or my children, but we did see grasshoppers on the walls of the breezeway and a couple made it into our room, so if you hate insects you might want to request an upper room. There were a couple of minor defects in our room which did not take away from our enjoyment of the stay: a smoke alarm was missing from one room (mounting plate was present but no smoke alarm), the door connecting the suite only had a knob on one side, there was a place on the wall where the paint was scrapped off, and the shower drains were slow. Check in and check out was fast. The staff was very friendly and helpful. They all seemed to enjoy their work and have a positive, can-do attitude. The breakfast buffet was very clean, the food was fresh and an attendant was present to quickly restock any items running low. There were two waffle irons, one that made a big waffle and one that made four individual waffles. There were separate toppings to put on the waffles (including white and chocolate chips, whipped cream, blueberry topping and strawberry topping). There were also toppings for the eggs (shredded cheese, salsa and jalapenos). I was impressed by the large selection of food (though it was the same from day to day). I was also impressed by the choice of seating in the breakfast area which included booths large enough for six people. The seasonal outdoor pool was crystal clear and we enjoyed swimming. Oddly enough, when our family was swimming we had people from separate rooms that overlooked the pool starring at us while we were swimming. There were snack items for sale by the front desk. There was also free popcorn in the lobby in the evenings. There were two large flat screen computers available in the business center. The wi-fi was free and fast. All-in-all this was a great place to stay and I highly recommend it.

"Very Clean, Friendly and Comfortable"

4
08/09/2016

Nice updated hotel. Enjoyed cleanliness of rooms and breakfast area. Staff very nice and attentive. Loved the updated and modern look of rooms. The beds were very comfortable and shower very roomy and nice.

"Brand new, clean, great beds, terrific breakfast."

5
06/09/2016

Best Western is not usually on my list, but this one was handy, and well priced. It turned out to be quite newly built. Very clean, very quiet, wonderful beds. Located just off the interstate, quick on/off and food nearby. Definitely will stay again if in the area. Be aware, Bowling Green puts a heavy room tax on travelers. Just getting some of that transient money.

"Very nice property"

5
05/09/2016

Very convenient, just off I 65 & about 10 minutes from WKU. Looks to be a new property, very clean and above average amenity's. Comfortable beds with large televisions in room. Excellent hot breakfast, it's kept stocked despite a heavy demand. No negatives at all to this place.

"review of overnigt stay"

5
04/09/2016

Brand new hotel, very nice. Decorated very nicely and extremely modern. Furnishings were very nice and tasteful.. Extremely clean and comfortable after a long day on the road. Very easy to get to and a lot of places to eat. Would have liked a little more light at the vanity area, but other than that no complaints. What staff we dealt with were extremely professional courteous, nice and helpful. Would definitely recommend to others.

"Friendly & Clean"

4
03/09/2016

We stayed one night while traveling through Kentucky. The staff was friendly and cheerful. Room was clean, as was the lobby and breakfast area. Our only complaints were...there wasn't any shampoo in the dispenser, the toilet lid was loose, and the apple juice was watered down.

"Excellent Service, delicious break fast and Clean room."

5
01/09/2016

Service was really good. Hotel built newly, was enjoy a lot during stay. staff was very friendly and helpful. breakfast was delicious. I recommend this hotel. and keep it up staff member doing good. Overall experience was excellent.

"Visit to Bowling Green"

4
01/09/2016

This a very nice hotel. It looks like it was just renovated. We stayed one night while in Bowling Green. The room was very clean on arrival. Plenty of pillows & towels. Continental Breakfast was included and offered both hot & cold choices. We would definitely stay here again.

"the smallest bathroom ever"

3
28/08/2016

the hotel is located right off i-65 on scottsville where one finds a plenty of restaurants and stores. it is clean. our room had 2 queens and was of a reasonable size. but it had the smallest bathroom i have seen in any hotel in the us. the toilet is right next to the bathtub. the door opens inside leaving about 2 inch space between the toilet and the bathtub. the shower also was functioning poorly. also, for breakfast i would want to have cooked oatmeal (as in other bw's or hamptons) not a packet of dry stuff...

"Fabulous Customer Service/Beautiful Facility"

5
28/08/2016

You all have the friendliest and most courteous staff. Hannah looked up directions and if the local Chick Fil A was still open so I could get dinner upon my late arrival. She gave great directions and was really nice. Kay was a breath of fresh air and the friendliest face first thing in the morning and helped me navigate the coffee machine and reviewed directions with me and made sure I had a snack for my later travels. Terri from the kitchen served up fresh biscuits and gravy and was the sweetest. Thanks again for your service to our country Terri! The facility is new, it is beautiful inside and out. It smelled lovely of a fresh, clean and welcoming scent. The room was meticulous and had everything you could need. It was the best overnight I have had and the friendliest and most helpful staff I've ever encountered. Thank you! = )

"Great stay!"

5
28/08/2016

Recently refurbished hotel with a great breakfast. Only thing that would make it better would be the addition of some fresh fruit! Super clean and beds were very comfy! Staff was very courteous and several restaurants were within walking distance! Would definitely stay again.

"Best Western, Bowling Green, Kentucky"

3
27/08/2016

Stayed at this recently remodeled facility on 8/21/16. Good job remodeling but I believe a little more money should have been invested to make it top notch. A new shower head is needed in room 116 along with a better grade of windows should have been installed as the highway noise was still noticeable. Overall it was good, not the best Best Western I have stayed at.

"This is a very nice new hotel"

5
26/08/2016

We spent one night in this hotel. They had excellent service, the price was reasonable, and the breakfast was very good. The desk staff were very friendly. I will definitely stay at this hotel again on my way to Ohio.

"BW new Look and Feel"

4
26/08/2016

I liked it a lot... brought a solid brand into the new world of modern business and pleasure travel. This hotel was only 2 weeks old and the staff had a fresh attitude as did the hotel. The staff always asked if there was anything else they could do.

"Everything we needed"

5
25/08/2016

Recently I had booked a room at a different hotel but when my family and I got to the room it seemed like someone was already staying in the room (clothes were unpacked in the drawers). I called best western across the street and I was lucky to get 2 rooms beside each other so late at night. The staff was very polite. The rooms were small and compacted but I cant really complain. We were only staying one night. The breakfast was great! The morning staff was very polite. I will definitely be staying here again.

"Great Hotel - Brand New!"

5
23/08/2016

This hotel has been open for only two months so everything is new and spotless. Our room was very nicely sized and the beds were wonderful for a great night's sleep. One little detail I liked was the shampoo dispenser in the shower. No wasting of a bottle for a one-time shower! Check in was quick and easy and Kay gave us a little tour of the lobby and breakfast area. Very nice. They offer a nice selection for breakfast including sausage, biscuits and gravy. I particularly liked the gravy! Very nice hotel. Easy access to the interstate and nearby dining. Great food...great sleep...great value!

"stay at best western"

5
23/08/2016

recently taken over by BW . newly remodeled and revamped, all rooms and the other areas of the best western are excellent. beds are real comfortable, rooms are clean aND REMODELED AND DECORATED. the food for breakfast is great and plently of food coffee, juice,for everyone.

"One of the Best We've Stayed In"

5
22/08/2016

Coming off a terrible experience the previous two nights from an upper scale hotel, we pulled in tired and hungry to this Best Western. Sitting in a sea of hotels, we picked it because of its room rates and because of having had a good experience at a different Best Western in another state. It's the best choice we've made in a long time. Friendly staff greeted us and when we requested the quietest room they had, they gladly accommodated us. They also directed us to the public computers in the lobby when we couldn't find our membership ID number. The surroundings were peaceful, clean, and tastefully decorated, with a welcome coffee bar and popcorn. There was an outdoor swimming pool to the outside of the lobby. Our room was clean, adequate and best of all, very quiet. We walked to the Cracker Barrel next door, since the hotel has no restaurant, but there were a whole strip of choices just up the street, from sit down restaurants to bars to fast food. You can walk to some of them, but it is a busy road up there (but not by the hotel). The strip also includes shopping choices, drug store, markets, and more. The beds were extremely comfortable. The only difficulty with the room complex was the toilet area, which is separate from the washbasin area. You can get into the toilet area, but when you try to close the door, it is a VERY tight squeeze. If the door had been hung to open outwards, the problem would have been solved. And we loved that instead of wrestling with little shampoo bottles, there were separate shampoo and conditioner dispensers on the shower wall. It would have been nice to have had a body gel dispenser also, instead of bar soap. But other than that, the room was great. Our floor had a washer and dryer nook at the opposite end by the elevator. There is free wifi, unlike the pricey hotel we had previously stayed at, and a free continental breakfast. The breakfast area was very clean, with various types of food including a waffle maker, and a lot of toppings for them, which you don't see just everywhere. The woman setting out breakfast things had a smile for everyone and made sure that everyone was comfortable and taken care of. We will be in this area again, and we will DEFINITELY stay here.

"Great time in Bowling Green KY"

5
22/08/2016

This was an unexpected surprise, when we got to the hotel how nice it was. Great Breakfast items to choose from. Service with a smile. At check the staff was very helpful and made us feel very welcome. Showed us around the hotel and made us feel very welcome. Rooms were so nice. It always makes for a nice visit when you have nothing to worry about related to your hotel. Clean and very nice large rooms.

"great value for price"

4
21/08/2016

The hotel appeared to be recently remodeled. The rooms were very clean and quiet, despite the proximity to the interstate. Plenty of dining options nearby and the free breakfast was as good as any I've had elsewhere. Overall a very positive experience. Definitely stay there again.

"One night stay "

5
21/08/2016

I loved the rooms the beds were comfortable and cozy. And the breakfast was amazing. The lady who was setting the breakfast out was very friendly and polite she made us feel like we were welcomed. I will definitely be back for another stay

"Excellent location"

5
21/08/2016

This motel has only been open about 8 weeks, staff is friendly & sincere about their duties. We were there for 2 nights and it was an excellent stay. I went down to the lobby for coffee and while talking with the staff I laughed about the height of the bed and like magic they pulled out a step stool. Also have have free popcorn in the lobby. Nice.

"Nice new hotel at a great location"

5
20/08/2016

Friendly people, great rooms, wonderful beds, beautiful pool, good location for restaurants, right off I-65 but do not hear the highway, breakfast room and food was the best I had in a very long time. It is a new hotel and the rates where excellent, a place i would stay again.

"Enjoyable stay."

5
18/08/2016

The breakfast was good. The breakfast ladies, Mary and Terry were wonderful. Very nice hotel. Would definitely stay there again. They do have coin operated laundry I used the washer and dryer. They worked good. It was also clean. Friendly staff.

"Wow "

5
15/08/2016

Place is absolutely great! Friendly staff, a continental breakfast that is one of the best with the most options of any I've had. The rooms are clean. A nice outdoor pool that is always stocked with towels. Your right off the main drag going through Bowling Green. The prices are great and we will definitely be back. You are only minutes away from Western Kentucky University if your visiting your child. Well done Best Western and thank you from our family.

"Great, updated BW"

5
13/08/2016

Stayed one night, two queen beds on the second floor. Really great, updated Best Western. I haven't stayed at a Best Western in some time, however this was a pleasant surprise. The hotel was completely renovated. The room was clean and nicely decorated; it was quiet and comfortable as well. The breakfast was very good, plenty to eat of eggs, hash browns, fruit and waffles. The lady making the breakfast was really nice and she did a great job. I would stay here again.

"Super clean Hotel"

5
13/08/2016

The cleanest Hotel I've ever stayed in.....great staff. The bed was really comfortable. The pool was cleaned every day, the breakfast was hot and fresh. I came down after breakfast hours and they still made food available for me. Parking was free and convenient, and plenty of good restaurants nearby.

"Business"

5
08/08/2016

Very nice Hotel...Great Friendly staff... full breakfast I definitely would recommend this Hotel as top notch. The room i stayed in was very clean and fresh. it is located next to many restaurants and convenient.

"Damp Noisy room!"

2
06/08/2016

We stayed overnight en route to southern Alabama from Michigan. Normally we stay at a hotel across the street, but we decided to check this one out due to the great reviews. We stayed in room 110 as it was a pet friendly room. The room was so damp and humid that even our bedding felt wet. It was also a very noisy room as you could hear the traffic on the interstate all night long. We were next to the pool therefore we could hear the people in the pool. One issue may be that our door had gaps all around it that we could see daylight through. We just could not get the room cooled off and get the dampness out of it. The reason I even gave it 2 stars is because the rooms are new and updated and the staff was friendly. We will not stay in this hotel again.

"Great newly remodeled hotel"

5
05/08/2016

We reserved seven rooms for one night with a group of Boy Scouts. Everyone on staff was so nice. The hotel is tastefully decorated, looks very modern, and everything looks brand new. The rooms were spotless and comfortable. Several in the group took advantage of the pool and they really enjoyed it. The breakfast has plenty of hot and cold items and was delicious. Thanks for a great stay!

"Brand New Hotel"

5
04/08/2016

Brand new hotel----Room are quiet and clean and the beds was comfortable. The front attendant was polite and willing to offer suggestions for area attractions and restaurants. The location was easy to find

"Comfortable room"

4
04/08/2016

We were met by friendly staff. No problems with the room. It was clean and the beds were comfortable. Breakfast area was clean and inviting. My room was located at the back of the hotel on the second floor, so after checking in we used the rear entry. I did notice that the stairwell at that entry had a dirty diaper and what looked like a bag of chips spread out on the steps. This remained there during our stay from about 4:00 one day until 9:30 the next morning. Not that this was the worst that I have seen, but something the cleaning staff should have noticed. Additionally, the fire door to the stair well was propped open with a wooden wedge. This is a recently reopened hotel. As with any new business, there will be issues that will be corrected in time. Although I noted a couple of issues, it would not prevent me from returning. The rear stairwell condition was not indicative of what you will see elsewhere.

"noname"

5
04/08/2016

I am not capable of writing two hundred words concerning an room. hotel We chose the room because of its location in Bowling Green Ky. and because it was a Best Western of which I am a reward card holder. My wife and I and our grand daughter all enjoyed our stay and would stay again if the room were about $15. cheaper and if we had a need to stay a night in Bowling Green.

"Newest Hotel at the best rate"

4
03/08/2016

We stayed for 1 night on way to Cincinnati Hotel was very new and top notch. Breakfast was better than average. Beds were extremely comfy. I saved this hotel for my future stays. Only complaints I could have would be that the toilet was extremely loud and there wasn't a Bible in the drawer next to the bed. Other than that it was a very nice Best Western.

"Nice New Hotel"

5
03/08/2016

I stopped overnight in Bowling Green, KY on my way home to Michigan. I have stayed in several hotels in Bowling Green and found most of them average at best. This being a new hotel was very clean and everything was new. The staff was very friendly and helpful. I would recommend this hotel.

"Great Service, great stop"

5
02/08/2016

Traveling from Nashville and looking for a clean affordable nights sleep. This hotel was clean, new, and the service was exceptional. Every person that worked there was friendly, helpful and genuinely happy. Breakfast was fresh and the variety was very good. I would highly recommend this hotel.

"New hotel"

4
31/07/2016

This is a very new hotel and was very clean. The breakfast was very good with above average variety. The rooms seem smaller than the other 3 best westerns we had stayed at on this trip, but not unbearable. You can defiantly tell that they refurbished some materials when looking at details but overall very impressive.

"Great place to stay!"

5
30/07/2016

Went to the Corvette Museum with the family. Stayed here and it was very nice. The staff could have not been more helpful and friendly. The hotel opened about 6 wks ago so it was, of course, new and clean. The beds were very comfortable. Didn't check out the pool or fitness room. Breakfast was very good. Eggs, sausage, waffles, fruit, biscuits and gravy. Food was fresh and Hotmail only complaint was that the rooms and bathroom are very small. Would definitely stay here again.

"Summer 2016"

5
30/07/2016

Beautiful new hotel. Great service from all the staff. Hot breakfast, includes eggs, biscuits, sausage, cereal, rolls, gravy, etc. The pool looked great, too late for us to try it out, maybe next time. There was a small snack bar at the check in custormer service desk!! Loved it!

"Great stay"

5
25/07/2016

The room had recently been refurbished and was very nice. Getting rid of bedspreads is a welcome change. The room seemed dark at first, but then decided the grey walls and other colors were were restful. Would cavelike an ice machine on the second floor rather than have to go to the first or third floors.

"Really Well Done"

5
24/07/2016

The staff could not be more helpful or friendly. The front lobby, the maintenance guy, the kitchen person, and the check out people were all exceptional. I was welcomed in mid evening after a long drive and this really friendly lady made sure I had everything I could possibly need for my room and took the time to show me the location as it was a brief walk around the corner. Although my window was nearest the interstate, I did not have a problem with interstate noise which surprised me. I would stay here again in a heartbeat.

"Great layover for trip to Florida. "

4
24/07/2016

It was a great stopping point for our trip to Florida. Great price for a newer hotel. Rooms still like new and well kept. Staff were friendly. Breakfast was just average for being complementary. We will be using this hotel for our return trip home.

"Great new facility"

5
24/07/2016

Decided to stay after seeing the reviews....... didn't have reservations but were able to get a room easily....very updated decor..... new pool and clean breakfast area...... room was clean and comfortable with all the typical amenities.....very friendly staff....close to the freeway and restaurants...... a great place for the money...only 30 minutes from Mammoth Cave.

"Stop over to go to Corvette Factory Tour"

5
23/07/2016

Stayed here one night, and it was their grand opening week. The staff was friendly, rooms newly updated and clean. The breakfast area was updated in a new modern look. Breakfast area was kept stocked and the lady working there kept everything picked up and wiped off!! We would definitely stay here again if we are back in the area.

"Excellent all the way around: clean, friendly, affordable "

5
23/07/2016

Great price point, very clean and appealing rooms, common areas and pool. They did a really nice job on this remodel. Staff was extremely pleasant and helpful. Should Bolingreen be our detonation again, we would return to BW. There are MANY choices in the immediate area, I see this as one of the best!

"Wonderful"

5
21/07/2016

The staff at this hotel was wonderful. They always had a smile and would help you anytime you needed it. The hotel was very clean and well maintained. Breakfast had a good variety and the breakfast area was very clean.

"Finally a nice place to stay!!!"

5
18/07/2016

Stayed here 2 nights a week ago, and stayed here another night this week. Nothing but good response from the staff that works here. The rooms are excellent! Clean, newly renovated, really nice, and to top it off .The Price is Right!!! If your looking for a goodnight sleep, a real breakfast, scrambled eggs, gravy, biscuits, waffles, fruit, orange juice, coffee, cereal, etc,. etc, etc. Thank you Best Western for a good night sleep! Sincerely Richard Sanders.

"Best Western"

5
18/07/2016

Very happy with hotel, staff, rooms, amenities. Stopped in without reservations and was happy to be accommodated with such excellent lodging. Staff was pleasant. Comfortable beds, and an excellent breakfast was included.

"New Hotel - only 23 days since it opened"

5
18/07/2016

This hotel was just opened less than a month ago. A nice hotel close to downtown. Lots of nice restaurants downtown and close to the university. Easy to get around. I would stay at this hotel again and would recommend to others. Several other hotels close by to choose from, but feel you couldn't go wrong here.

"serching for good hotels"

5
18/07/2016

hotel is three weeks old and everything is sparkling clean breakfast area large and looked like a restaurant. staff was very professional and offered to sign me up to the rewards program . good location next to many restaurants

"Near Perfect"

5
18/07/2016

Best Western Bowling Green offered a well-appointed, nearly brand-new room; very comfortable, truly good food and nice selection in the breakfast bar; very alert, friendly, helpful and readily accessible staff. Good location. Warmly accepted my well-behaved dog for a reasonable additional fee. Keeping up the good standards and reputation of Best Western I've always felt comfortable trusting.

"Great place to stay"

5
17/07/2016

The staff here is great and the room I stayed in was comfortable and had all the bells and whistles. It is pet friendly, which is a huge plus for me. The rooms are quiet and the breakfast offered something for everyone. Home run, BW.

"Highley Recommended"

5
15/07/2016

One of the best hotels I have ever stayed in, I was more than satisfied. Very happy with our room, cleanliness, comfortable bed and room temperature. Refrigerator, coffee pot very good. Bathroom very clean, floors clean, Breakfast buffet excellent.

"Great Value"

5
14/07/2016

The hotel was very clean and the staff very nice and professional. We have stayed here before but they had even improved for this stay. I would highly recommend this hotel. Great breakfast menu.Convenient and great value.

"Wonderful find!"

5
13/07/2016

We were booked at another hotel and it looked awful! The hotel is under "some type of renovation" and should be better in the fall...we'll see! We ended up finding this BRAND NEW hotel and it was WONDERFUL!! Kay at the front desk did everything to make our last minute stay fabulous! We couldn't be happier ??Perfect hotel!!

"Very nice room and staff"

5
13/07/2016

Beautiful exterior and pool area. Everything looks new and updated. Nice rooms with comfortable beds. Pet friendly for a reasonable upcharge. Very friendly and accommodating staff. Nice breakfast selection.

"Brand new hotel"

5
11/07/2016

Great value for the money. Good decor and beds. The bathroom was a bit small. Free breakfast was good with many essential items. Good overnight place on the long drives to from FL. The staff was attentive and helpful. Parking right outside and convenient access to gas, etc. nearby. Will use again on future trips.

"Very impressive!"

5
10/07/2016

We ended up in Bowling Green unexpectedly and loved this brand new hotel (approx 20 days old as of July 2016)...nice and clean, friendly staff, great room, awesome shower and so many options for free breakfast with a cute seating area including booths. They have a waffle maker and biscuits and gravy among other things! We would definitely stay here again.

"Pit stop on our way home"

4
10/07/2016

We took a chance at getting a room here on our trip home from florida. We made a great choice! Everything is brand new and clean. The beds are comfortable and the complimentary breakfast was hot and filling. All the employees we encountered were nice and helpful.

"Wonderful surprise, great stay, friendly"

5
09/07/2016

Stayed after we had driven down from the Cincinnati area, yesterday, flying home to California this evening. Very comfortable room, large variety of items for breakfast. Clean and comfortable. Perfect stopover for our trip, convenient and things to do today before we leave Bowling Green. Price was right!

"Excellent "

5
03/07/2016

Traveling home on July 4th weekend. Not a good idea. All motels were full or way overpriced. Checked out BW in Bowling Green. Great price, very very clean. Great breakfast, staff was very friendly and helpful!! Will definitely stay here again!!

"Lovely, new facilities "

5
01/07/2016

This hotel is newly opened It is fantastic. The rooms are new, clean, meticulous. They happily accept pets. The breakfast and breakfast facilities are all great. The staff is welcoming and pleasant. This is by far the best Best Western Hotel that we have ever stayed at.

"Updated to modern style"

4
30/06/2016

Rooms had all the necessary amenities including:hair dryer, fridge, microwave and shampoo and conditioner dispensers in the shower. Lighting could be brighter at the sink mirror. Room was fine for an overnight but crowded. Breakfast had many offerings. Very clean.

"Missing Amenities"

3
30/06/2016

The advertised pool was unavailable (drained), no eggs and sausage available for "hot breakfast," (ran out and no more were provided when my wife asked for them), beds were too high for a short person (my wife again) to climb onto easily.

"Absolutely Perfect!"

5
27/06/2016

We had the distinct pleasure of staying the night at this superb hotel. Our stay was absolutely perfect. From the kind, courteous, and professional staff, to the meticulous, comfortable rooms, and common areas. It was clean, stylish and the breakfast buffet was better than what we expected. Our experience was great, with excellent service, attentive and efficient staff. I could go on but suffice it to say we were very pleased with our stay, and although short and sweet this time, we hope to be back for a longer visit in the future

"Great Experience!!"

5
26/06/2016

The staff was so friendly and helpful. The rooms were very clean. Kids loved the pool! The breakfast bar was above and beyond. Our trip did not start off well but this hotel and staff turned everything around.

"Nice new (appearing) hotel"

4
26/06/2016

This Best Western was a very nice, new (apparently recently remodeled), clean hotel. The staff was extremely friendly and even the owner was there on a Sunday morning at 7am, checking to see if everything was ok. The room was nice but compact. It was nice having two queen beds as opposed to doubles. I was surprised (and a little upset) that for ~$160/night there were no Kleenex (facial tissues) in the room. The dispenser was not empty, there was no dispenser or place for a dispenser. The free breakfast was the standard free breakfast food, nothing great, nothing bad.

"Beacon in the Night!!"

5
26/06/2016

We started trying to find a hotel in Atlanta and travelling all the way to Bowling Green found every single hotel full. We did find one in Georgia that was filthy and sent us back out into the night! We called every hotel all the way up the interstate and another hotel chain (that was full) actually recommended this hotel. They said that it was new and clean and probably had rooms. We called and Thankfully got the last room! It was, as promised, clean and new. The staff was so nice! The breakfast bar was wonderful. It was a full, hot breakfast!! We would recommend and would go back to it ourselves!

"Very pleasant"

5
26/06/2016

The hotel has been open a week and is very nice inside. Clean and modern. Friendly staff. We had no issues with the hotel or the rooms we stayed in. The location is great as well. Plenty of restaurants in the area.

"Great hotel and Staff"

5
26/06/2016

We had an excellent experience during our stay. The staff was very friendly and helpful. The breakfast was very good and had a large variety of items. The cleanliness and styling of the building and rooms are very appealing and easy on the eyes. The hotel is newly remodeled in a great location not far from many restaurants and attractions.

"Completely remodeled"

5
24/06/2016

Very nice property with a complete remodel. The staff is very nice. Our stay started on the first day they opened for business after the remodel. There were a few minor issues that are to be expected with a complete remodel, but they were taken care of. Very nice property and wonderful, caring staff.

"Redone, New Ownership, - and Amazing"

4
24/06/2016

We just randomly stopped in bowling green KY for the night and pulled up to best western not knowing the whole town was booked out due to a car show and the Best Western was doing a soft opening and had only been open for 24 hours to the public. The hotel has been redone beautifully. It is a hotel I'd expect to see in a large city like Denver or Chicago. The rooms are gorgeous and the continental breakfast was over the top (even without the waffle mix that was still being shipped for the opening). The owner was gracious. They are still in the process of getting in all of their furniture for their grand opening - plans for a pool table in the lobby as well as a bar area for nightly drinks. Without all of that this place exceeded all expectations. The rooms were clean and when we left an orthopedic pillow they awesomely held it for a few days until we could have it picked up.

"Bowling Green KY"

5
23/06/2016

It was an excellent experience. The hotel was wonderful, the breakfast bar was outstanding. the staff was courteous and helpful with directions in the area, any needs in the hotel. Loved the outside entrances to the ground level rooms. Everything was clean, in good order, and the experience was the best hotel stay in a long time.

"BW in Bowling Green"

5
20/06/2016

Good place to stay. Great staff Had trouble with the room. The staff took care of it. Good location, right off I65. Great value. Will stay there again if traveling that direction. There was no problem with parking.

"Good location and luxurious for the local"

3
02/04/2016

Pretty basic best western but for the local it's pretty luxurious. I had checked out of a local motel to get better a commendations and was glad I did. It's clean and in a good location for Bowling green and Wauchula. Staffs friendly and helpful. Has an outdoor pool and hot tub. Continental breakfast, coffee was week but they made another pot after our suggestions. I highly recommend Paul's kitchen about 8 m away in Wauchula. I wrote a review on that also and have it 5 stars. Family country fare, big portions, great food and great price. Also might try Main Street grill for a drink and karaoke on Friday nights. They have some impressive young local people who participate. Girls line dancing, it was a lot of fun to watch and listen. I'm from Naples and I really liked this Little community and it's a nice motorcycle ride from here.

"Angry managers and vandalized vehicle"

1
31/08/2015

We rented the room early in the day this past Sat. They charged us $25 extra dollars for doing so. As soon as we paid we left to go sightseeing at some of the caves and did not go to the room until that evening. We immediately asked for a room change as it did not have a lock, no cord for the TV, and microwave was just plopped on a table. My husband asked why they charged the extra money and they kept saying she signed for it. My husband said forget it and went to the new room but they kept calling us. We told them to stop and they finally did. The next morning when we were packing up our vehicle we noticed the damage. Someone had bent the license plate up, scratched both headlights, stole my American flag magnet, scratched all the way to bare metal to get the American flag sticker off, and did something to make the driver side signal light not to work. When I told the manager and asked to see the camera he said that camera was pointed at the ceiling and didn't see anything. He was not interested in helping us in anyway or seemed concerned. Not going to stay there again.

"Clean room"

3
19/08/2015

Decent stay, the room was nice and clean. Breakfast was pretty poor, not much to choose from. The staff was nice and friendly when we checked in. We didn't have a chance to go for a swim but the pool did look nice and inviting. Our room faced the side closest to the interstate, the sound was hardly noticeable.

"changing over to a regency"

2
07/07/2015

I booked this hotel months ago and it was a clarion, it is now a regencgy. Staff was nice on check in. There are holes in the side of the building and in the wall of our hallway. The room was very clean and comfortable but there was a big spotlight in the parking lot that shone right into our room, impossible to block out. Breakfast was offered but there was next to nothing offered for food. Almost everything was empty and we were there right when they opened. Coffee in one of the carafs was ice cold, if it was supposed to be cold it should be marked. I'm hoping they are just adjusting to the change over but right now I can't recommend them

"very pleasant property"

5
22/05/2015

Check in was very efficiently handled; clerk was excellent. We had just gotten off the road and were greeted with a bottle of cold water. That really hit the spot and was an indication that we were going to have a nice stat. The front desk personnel were quite helpful with directions to places we wanted to visit. A plus was a Cracker Barrel right next to the motel. We were there for 4 days and enjoyed everyone of them. The beds were very comfortable. Highly recommend this property.