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SureStay by Best Western Bassano

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621 12th Street, Bassano, T0J 0B0 Canada
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Telefonnummer : (403) 641-3641
3.6 / 5
27 BEWERTUNGEN Tripadvisor
REVENIR_AU_DEBUT

Vorteile des Hotels

Haartrockner
Bügeleisen und -brett
Küchenzeile
Mikrowelle
Kühlschränke
Jacuzzi
Klimaanlage im Hotel
Rezeption 24h/7
Behandlungs-/Fitnesszentrum
Kostenloses Frühstück
Kostenloser Parkplatz
Gratis Wifi
Waschmaschine vor Ort
Restaurant vor Ort oder in der Nähe
Die Stärken

Beschreibung

Bassano is a friendly prairie town on the Trans-Canada Highway in the Newell region of southern Alberta, handy for a road-trip break or a base for exploring the badlands and farm country around it. Right off the highway, the SureStay by Best Western Bassano, Bassano, Canada, has been a quiet, welcoming stay here for years. The guest rooms each come with a fridge, microwave, coffee maker, a flat-screen TV, and a comfy seating area, with a wired internet option for getting online. A guest laundry and a fitness room with a cable machine, elliptical, treadmill, and bike keep longer stays easy, and a continental breakfast of oatmeal, fresh fruit, bagels, and more starts the morning. A local diner, a sandwich shop, and a gas station sit right across the street for a quick and easy stay right off the highway. Beyond the door, the wide open prairie does the rest.

Kundenbewertungen

Travellers choice
Tripadvisor
3.6
Gebildet aus de 27 Gästebewertungen
Ausgezeichnet
10
Sehr gut
9
Befriedigend
0
Mangelhaft
3
Ungenügend
5
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis/Leistung
"Affordable comfort right along Hwy 1!"
Diggs99, 17 Octobre 2024

They were able to accommodate me on a last minute booking. Very helpful at the desk and available 24 hrs if I needed anything. The rooms are very spacious with a couch and a big counter in the living area. Very comfortable king sized beds, having the outdoor access is nice.

"Fishing Trip"
bruceacocklin, 23 Février 2024

Rooms we're clean and quiet, bed was very comfortable. The shower was amazing as well. Stopped by in the morning for breakfast, they had bread/toast, bagels, cereal, fruit, sausage egg muffins and juices

"Nice hotel, great staff"
Michelin_Man_1234, 16 Février 2024

The staff were very nice and accommodating. We had a room away from the highway and it was really quiet throughout the night. The bed was comfortable and had great pillows! The room was clean and newly renovated, which was nice. And I guess that's why the price was a bit on the high side for the location and style of hotel. We were charged an extra $20 for our pet, something to be expected, I suppose, but there is at least one other chain that does not charge for pets. The breakfast was very much a continental offering. Cereal, yogurt, microwavable egg/sausage sandwiches, toast, etc. There were no hot dishes available the night we stayed there. This is good for people looking for a coffee and quick morning bite before heading out on the road to their destination. However, for those that want it, a decent, hot breakfast can be found at the diner attached to the Esso station across the street. In all, I would recommend this hotel for a comfortable, quiet sleep for folks travelling along the TransCanada.

"Great stay, highly recommend!"
Melanie J, 11 Février 2024

Stayed here during a hockey tournament. We feel like we lucked out!! Super clean, well appointed rooms. I am fussy and these rooms were spotless! Beds were perfect. Very comfortable. Staff were so accommodating, and friendly. Loved the two doors to the rooms; could leave the room right out to our vehicle or take the corridor to the front desk, gym or breakfast room. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

Owner Response, 11 Février 2024

Thank you for taking the time to complete this survey. Your feedback is very important to us, by telling us what you liked and didn't like we can improve for future guests. Our team works hard to insure you get the most out of your hotel experience. If you ever need assistance please call me. 403-641-3641

"Stayed for hockey tournament"
Tiffany H, 26 Novembre 2023

Clean, comfortable , great value, reasonable up charge for pets. Hotel very quiet. All the staff were extremely friendly & helpful. Absolutely would return if we were in the area again and would recommend to others.

"SureStay - Bassano"
Susan R, 12 Novembre 2023

Very clean, large rooms with a fridge, microwave and coffeemaker. Entry from lobby or outside parking areas. Subway and small Diner within walking distance as well as gas station convenience store. Easy access to highway.

"Not recommended for a stay"
997jud, 21 Août 2023

This hotel was not up to the Best Western hotel's standards. We stayed for two nights. The room was not checked after the first night's sleep. We had asked for basic clean up( clean towels etc) and that wasn't done. When we returned later in the night we had to go to the front desk for towels. Room needed a cleaning. Basic supplies were not available- a small bottle of conditioner and lotion and small soap were given. They said they were out of the others.

Owner Response, 21 Août 2023

Valued guest, Thank you for taking the time to complete our survey. Your feedback is very important to us as it helps deliver a superior experience for you and future guests. On behalf of the entire team here at SureStay I'd like to apologise that we didn't meet your expectations. Our team has been short staffed this season and we are busier than expected. Many of our supplies have been on back order due to the high demand of the season. We hope you will come back and stay with us again so we can show you the improvements we have made.

"Clean and quiet."
kque1978, 14 Août 2023

This hotel was clean and quiet. It does not have a pool or an elevator. but definitely a nice, quiet, clean place to stay. I forgot my toothbrush and they had some available for sale at the front desk. The staff was super friendly.

"Find a different hotel"
jaycebyers, 07 Août 2023

Room was dirty, dead bug in the bathroom, coffee stains on the wall, hair in the bath tub. No wifi, no elevator. Breakfast was awful even for a free breakfast. Honestly just keep travelling until you find the next hotel. This one was not good.

Owner Response, 07 Août 2023

Dear Jaycebyers, Thank you for taking the time to complete our survey. Your feedback is very important to us. On behalf of myself and the staff at SureStay Bassano I would like to apologise that our services weren't up to your standards. Here at SureStay we do our best to create a welcoming and comfortable experience for everyone. By providing your feedback we can strive to create a better experience for you and future guests. I hope you will come back and see us so we can share our improvements with you.

"Great hotel"
dm7dyck, 01 Août 2023

Compared to other hotels we had stayed at, this was very affordable. Bed was comfortable and room was spacious. Juts off the highway with a shell next door made it convenient to get away in the morning. Breakfast was very basic.

Owner Response, 01 Août 2023

Thank you for completing our survey, your feedback is very important to us. By telling us what you liked your helping us provide a superior experience for you and future guests. We hope to see you again soon.

"Very good hotel"
bhupinderbais, 06 Juin 2023

A very clean and good hotel would surely recommend it and stay here again. Breakfast was very good. The staff was polite. There is SUBWAY right next to the hotel. Dinosaur Provincial Park is 45-50 mins drive from the hotel.

"Clean and welcoming"
Mike M, 24 Mai 2023

Room was clean and beds were comfortable. Staff was friendly and helpful and breakfast was simple yet full of variety including cereal, bagels and pre-made bacon and egg breakfast sandwiches. Also fruit, yogurt and different juices as well as hot, fresh coffee. Kids felt safe and cozy. Would definitely stay again. Subway next door as well as breakfast restaurant and gas bar with supplies.

"Great May Stay"
2014Jandy, 23 Mai 2023

We stayed here for 2 nights in May as we were visiting the area. Great check in smooth and easy. Lovely room and shower was good. The room had everything we needed and was very comfortable. Professional friendly staff and helpful. Breakfast was buffet style and really well laid out with a good selection. We will definitely stay here again next time we visit.

"Weary Traveler"
gregI6483FV, 17 Mars 2023

I've stayed here many times in the past and will continue to do so...Their parking lot accommodates my truck and cargo trailer quite nicely...The location is right next to a Subway, Gas Station and nice family restaurant which adds another level of convenience...The rooms are always clean and inviting while also providing some great in room features...Internet is available...Nice quiet hotel which allows for a peaceful rest...

"Pleasantly surprised!"
Blaron2017, 02 Décembre 2022

We stayed at this hotel for a hockey tournament. Don't let the outside of the hotel fool you - this hotel is a really comfortable and clean place to lay your head. The rooms are spacious, they have a little kitchenette which is really handy (kids or no kids), the rooms are clean as is the breakfast area, the staff is friendly and helpful. There is a subway next door and about 10 Tesla chargers if you need one. Plus, the restaurant across the way has a super breakfast! Oh and we ordered pizza from the local pizza place for our boys and it was fabulous!!

"Not the best choice"
lazarus30len, 03 Novembre 2022

Poor housekeeping and complacency of staff. Between the carpets being filthy and the liquid run marks on the washroom wall, the bug infestation and the extremely poor internet connection, and the apparent complacency of the staff, I was not pleased with my stay

"Loved this hidden gem!"
Jane A, 13 Juillet 2022

We stayed here on our way to stampede because Calgary hotels were sold out or outrageously expensive. This hotel was reasonably priced, quiet, clean, big rooms. Perfect stay. Drive up rooms we're perfect because we were arriving late and leaving early. The free breakfast was not as fancy as others but for the price we didn't care …they had pre made breakfast sandwiches, toast and pop tarts. I was happy. Can't recommend this hotel enough…. Stay here if you can work it into your plans.

"Fantastic Accommodations"
Nomad27556903670, 28 Août 2021

We stayed here last night with our small dog. Very impressed! Clean, roomy and comfortable with breakfast included! This was by far the best hotel out of four that we stayed in during our week long trip to Regina from BC. We expected a room and got a full suite. Highly recommend!

"Friendly staff and clean hotel "
3alicat, 23 Août 2021

Check-in by Rey was very quick and friendly. She was super outgoing and helpful. The room was comfortable and very spacious, and I liked how there was an exit to the parking lot from the room as well. The bed was comfortable and the hotel was fairly quiet overnight, as well everything was very clean.

"Great Customer Service"
AlbertaBrad, 07 Août 2019

The staff at the front desk provided top quality customer service on our visit. We had a problem with an online agency that reserves rooms at hotels(.com). The online agency was difficult to deal with but the two ladies at the front desk of the R&R Inn worked out a solution for me. The problem was created by the online agency but the solution came from the R&R staff. They were professional and courteous throughout even though they had no real obligation to sort out my problems. I would recommend booking(.com) a room with R&R online or you can call them directly. The rooms were clean and complimentary continental breakfast was provided. Some rooms have interior and exterior access doors (main floor) others have only interior access (2nd floor). The building has easy access from the highway and ample parking.

"Stopped During a Storm"
IDtravelmama, 12 Juillet 2019

It was a clean and comfortable place to sleep for the night, as our shelter from a thunderstorm. The employees were kind and helpful. It was beautifully renovated and well kept. It was a great find in a very small town.

"Nicely renovated hotel in a very small town."
N S, 14 Janvier 2019

Second year my kid's basketball team stayed here for a tournament. I stayed overnight this year and was pleasantly surprised at the cleanliness of the room and how "new" it looked - you wouldn't guess it from the outside as it looks older. The room was very spacious (I had a king bed room). One of the rooms for the players wasn't accessible with their key cards because the card reader wasn't working properly. By the time we came back after dinner, they had fixed the issue. Staff are pretty friendly and the breakfast in the morning is good enough for a quick light breakfast (bagels, bread, fruit, yogurt, cereals and oatmeal), coffee, milk, hot chocolate. I'd stay here again.

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Julie
Best Western Support
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Julie
Best Western Support
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Best Western Support
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