SureStay Studio by Best Western Clarkview, Angeles City

The Staff was AMAZING, they worked to line up GRAB vehicles for our travels to the SMX Convention Center and for our returns to the Hotel. Super friendly and Extreamly helpful. If I was rating them on a score of 1 to 100%...there score would be 110%. With the help that the staff provided during this trip, I would return to this Extra Helpful Hotel just because of the Staff. The room was excellent, the A/C worked really good, the room was cool and the lights were on when we arrived. I rate my stay at Surestay Studio By Best Western Clarkview would be the Highest rating I could give...110 %. A Special shout out to Dianne and the rest of the Staff without her and their help I do not know how our stay would have turned out. I Recommend a stay at this Hotel for any one planning a trip to the Clark area.

Rooms weren't clean as it should, cocroaches in the room and restaurant. Staff is very polite but the hotel needs to improve cleaning.

Warm and friendly staff, check in was easy. Got to the room to see a personalized "Welcome Back" letter. After 30 minutes was greeted with a plate of cookies that also had "Welcome Back" on it in chocolate syrup. Nice touch! I told the guy that the aircon wasn't working and he would take care of it. Less than 5 minutes the Manager came to the door and wanted to help me move my stuff to a room next door. No questions asked! This hotel has the BEST beds AND pillows I have ever been on (including Ritz Carlton and other luxury resorts). There made by "Luxe" and I have looked to see where i can buy them and can not! The swimming pool was a little cloudy but only because of a high pH (I know). This will be my "go to" hotel every time when I go to Angeles city!!

I had a wonderful experience staying at this hotel, especially in terms of the care and attention provided to my elderly mother. The staff went above and beyond to accommodate her needs, ensuring her comfort and well-being throughout our stay. From the moment we arrived, we felt truly valued as guests. The staff was not only friendly but also very attentive, making sure that all of my mother's needs were met with kindness and professionalism. I'm incredibly grateful for their excellent service and support. Highly recommend this hotel for anyone traveling with elderly family members!

The location of this for me is very convenient! It is on a quiet street at the side of Koreatown making it accessible yet one does not hear the noise. It is also near our favorite deli, Brettos and there are several establishments nearby for emergency supplies. A super yummy restaurant is also right beside it so for sure even with the restaurant in the hotel, one will not need to go far for food. The staff are extremely accommodating and polite. They do request for an incidental deposit of Php3000 per room but since we booked two rooms, this is reduced to Php 1000 per room. I suggest already that one be ready with the cash as I am not sure if they accept a credit card for deposit. They really made us feel at home considering the Christmas rush. Personally, I felt, once you step into the hotel, one can relax and leave the hustle bustle and worries right outside THEIR door due to the comfortable home like feel. Our room was a queen bed while my sister and mom were in a room with a queen and double. The rooms are big and amply supplied with necessities both toiletry and kitchenette in the event that one would want to cook. The refrigerator also that came with each room is not a personal sized one but a full two door ref. The beds are SO comfy and the pillows SO fluffy! Tried to take advantage of this and slept most of the time. :-) There is a pool and a jacuzzi though I personally did not try them despite both looked inviting. :-) The in house restaurant is quaint and does serve good food. Our room came with plated breakfast for both days and they do have options for this that comes with brewed coffee. Parking is not a problem as they have both in front and at the rear of the building with a guard to guide and make sure the cars are safe. To be honest, we wanted to stay longer after experiencing their hospitality. Definitely will be our go to hotel in Pampanga.

Enjoyed the stay even just only for a few hours. Hotel staffs are accommodating and very polite in dealing with their customers. With that, i would highly recommend the hotel to my colleagues and even with friends that are from far flung places. In fact in would love to check in for another time.

I stayed at Best Western Sure Stay Studio this August 2024 with my husband and baby. The superior room is very spacious and is equipped with a full functional kitchen with 2-door fridge, microwave, rice cooker, utensils, and sink. They also provided a fresh dish towel and new dish sponge, along with the toiletries. The rooms are also cleaned every day, with fresh replacement of toiletries and towels. The free breakfast options are also substantial and may be delivered directly to your room, if preferred. Staff are also very accommodating. Will definitely recommend and stay here again if ever we find ourselves again in Clark.