Best Western Plus Paris Velizy

Dear 873j_rgd, First of all, I want to thank you for having taking the time to comment your stay in our hotel on TripAdvisor, the feedbacks of our guests are really important for us, because it's the first stay for making our hotel better. I'm glad to read that the hospitality part of your stay was at the level of what you expected. Regarding the restaurant, there are two points. For the breakfast, we already made several changes and we still work on updating our services, however we are still working on making the breakfast buffet and services better for the confort of our guest. The restauration part is in a big chances period, because we changed the menu this week-end it's possible than few items were never done before and need some changes. We are working on the part also but we apologize if this part disappointed you during your stay. We hope we could see you again on a next time to show you that this is not our really quality and services levels and offer you the stay you expect at the BEST WESTERN PLUS Paris-Vélizy ****. Sincerely, Fabrice BENIER Front office manager

Dear guest, Following your stay at the Hotel BEST WESTERN PLUS Paris Vélizy ****, we would like to thank you for your comment. We are glad to know that you appreciated the convenience of our location and breackfast. We look forward to your next stay with us. Best regard. Guillaume Bazenet - Deputy Manager

Dear Guest, We thank you for your stay at the Best Western Plus Paris Vélizy. We are glad to read that you enjoyed it and that you appreciated our staff. We offer a large buffet breakfast in the morning from 6.30 AM, for 16 euros. It is largely appreciated by our guest. Next time, please do not hesitate to try it, instead of taking the room service breakfast, if you want to enjoy it. We hope you will like it as much as you appreciated your stay. I hope to see you back soon in our establishment. Kind regards, Célia Chapelle

Dear Peter Horst, First overall, we would like to thank you for sharing your review concerning your stay. We are pleased to read that you enjoyed your stay at the Best Western Plus Paris Vélizy. Located at 20 Kilometers from Orly airport, in 20 minutes you can reach our hotel. What is more the closest tramway station is at less than 5 minutes walking distance. The hotel is very accessible and well located. We hope to welcome you back soon in our hotel. All the Best western Plus Paris Vélizy team stay at your entire disposal if you have any request. Kind regards, Célia Chapelle Guest Relation Service

Beste Macke M Hartelijk dank voor het invullen van de enquête met betrekking tot uw recente verblijf in ons etablissement. Uw klandizie is zeer belangrijk voor ons en wij stellen uw feedback op prijs. Wij hopen u spoedig weer terug bij ons te zien. Als ik u in de toekomst van dienst kan zijn, aarzel dan niet contact met mij op te nemen op 01 30 67 19 00. Hoogachtend, Ouardia Ammour Directrice BEST WESTERN PLUS Paris Velizy

Dear Customer, Thank you for taking the time to give us feedback on your stay in our hotel. We are delighted to know that your stay was enjoyable and we shake delighted to welcome you again. About our restaurant, is open in the evening from 7:30pm to 9:30pm, however you have to be able to dine at the bar or the room service all day and until 11pm. If, in the future, I can help you in any way, please feel free to contact me at 01 30 67 19 00. Again, thank you for taking the time to review our hotel. Best Regards, Ouardia Ammour Directrice BEST WESTERN PLUS Paris Velizy

Dear Guest, Thank you for giving us your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for the issues you had. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 01 30 67 19 00. Sincerely, Ouardia Ammour Directrice BEST WESTERN PLUS Paris Velizy

Sehr geehrte Herr Olivier Blaise, Es freut mich zu lesen, dass wir in den meisten Dingen Ihren Erwartungen entsprochen haben. Es ist auch schön zu sehen, dass auch mein Team alles dafür getan hat, Ihnen den Aufenthalt so angenehm wie möglich zu gestalten. Es würde uns freuen, wenn wir Sie ein weiteres Mal bei uns begrüssen dürften. Mit freundlichen Grüssen Nicolas CLAUZET Der Direktor