BEST WESTERN Walworth Castle Hotel,  Darlington

4.0/5  - basé sur 336 notations.
Walworth, DL2 2LY, Darlington, Great Britain - Voir la carte
+44 1325 485470 +44 1325 462257

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Bar-salon
    Bar-salon
  • Parking extérieur
    Parking extérieur
  •  Restaurant
    Restaurant
  • Blanchisserie sur place
    Blanchisserie sur place
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Note des voyageurs TripAdvisor
Sur la base de 794 avis de voyageur
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Avec tout le cachet d'un édifice du 12e siècle et tout le confort du 21e siècle, le BEST WESTERN Walworth Castle Hotel est situé à Darlington, dans un domaine de 8 hectares de pelouses et de bois? à 5 kilomètres seulement de l'A1(M). C'est le lieu de séjour idéal pour une escapade de détente. Que vous recherchiez le luxe ou simplement le style ! Les attractions locales sont aisément accessibles, et nous accueillons chaleureusement les personnes venues assister aux conférences ou réunions d'entreprise. Nous disposons d'un restaurant primé et de chambres décorées avec goût, incluant une suite avec lit à baldaquin ! Isolé et superbe, notre hôtel convient parfaitement aux réceptions de mariage. Notre service exceptionnel ne manquera pas de faire de votre fête un événement inoubliable dès votre arrivée. Bien sûr, les photos seront parfaites ! Passez un excellent séjour !

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Chambre 1

Avis de nos clients


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Basé sur l'avis de 794 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
350
Très bon
 
224
Moyen
 
117
Médiocre
 
73
Horrible
 
30
En couple En couple 410
En famille En famille 122
Escapade entre amis Escapade entre amis 53
Professionnel Professionnel 122
Voyage solo Voyage solo 19
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BEST WESTERN Walworth Castle Hotel,Darlington
  • 5
    « Great Sunday carvery »

    The Sunday carvery here is very tasty, it is always hot. There is a decent selection if veg from which to choose. I have only had the beef but it was very nice and you always end up with a very generous portion. I would recommend this place for your Sunday lunch.

    2
    « Overpriced for the standard of room, food and service. »

    This 'hotel' is not as it seems, it is more like a pub with rooms. The building could be beautiful but the lovely stone windows have been painted grey gloss and the rooms are not well equipped. We paid over £250.00 for two rooms, one of which was a four poster room with two, 4 socket extension leads attached to the walls to provide plugs! The bathroom was clean but had no power shower and the wash basin was cracked. It also had an old dirty BT socket, an absolute must in a en-suite! We arrived in the midst of a wedding reception and the music permeated every room including the Farmers Bar where we chose to eat. The menu was strange, I'm still not sure what a 'gourmet hotdog' is, what did arrive was very greasy. The staff were brilliant but when a customer asked for a brandy she was told they had run out, would she like a sherry or a pernod as that was all they had. The vodka, lemonade and lime that I chose was so sweet and syrupy I couldn't drink it. When we arrived for breakfast at just after 7.30 (it was advertised as opening at 7.30) there were no staff to be seen. We helped ourselves to cold juice which tasted more like watery cordial than fruit juice and some toast. No hot drinks to be seen and when my husband went looking for some staff he entered the kitchen to see numerous plates of ready plated breakfasts which we can only presume were waiting to be put in the microwave by the non existent staff. On checking out we were asked if everything was okay. When we told them we had no hot drinks or cooked breakfast they just asked if any other customers were there. We pointed out another two had left without eating! We were then offered breakfast but at this point it was to late but no refund was suggested. On a more positive note I have to say the bed was comfortable and ALL of the local staff were very polite and helpful. Sadly I would not recommend this hotel to anybody unless the room prices were halved. At best it should be a comparable price to a travel lodge where to be fair the food is probably better.

    4
    « Wal Worth a visit »

    Walworth Castle Hotel, is not exactly in anywhere but in open countryside a few miles from Newton Aycliffe and Darlington and the A1 and in my opinion well worth the drive, The hotel is a statement building, it says I am a castle. I have been coming here for eight years on and off, it was one of the first Best Westerns I stayed in, but I have never rated it on Trip Advisor. There is a large gravel car park at the front with further parking at the back, there is even an electric car charging point, bet you don't get one of those in many castles! On arrival booking in was simple and painless, as it should be, I was upgraded from a 'West Wing' Annex room to a castle room ? excellent?., this will obviously not influence my review. !! The room on the first floor was a neat double, with flat screen TV, an arm chair and large bay window, I had a small adjacent dressing room / office space which led on to a en-suit bathroom, all very clean and tidy and apparently looked after by Brenda. If you want to stay in a Hotel with pristine prints and in immaculate condition, this might not be for you, but what this place does deliver is CARICATURE, as well as a unique opportunity to get up close and personal, with a building that's older than America! There is a pleasant decked terrace at the back of the Hotel overlooking the Tees valley countryside, a lovely place to sit out when the weather permits. They also have a separate Bird of pray centre which is open during the day. There are two menus in the evening the Main traditional restaurant with a reasonably priced set menu, and the Farmers Bar which served me well. The Breakfast in the morning is cooked to order.

    5
    « Awesome and unique place to stay »

    The castle was great! The birds of prey were awesome! The staff and service was fantastic!! I enjoyed the food and dinning while there. The surrounding country side is wonderful!! I am glad I chose this place!!

    5
    « sunday lunch »

    went to the carvery on Sunday didn't have to wait long to be served and the carvery had a great selection. gammon beef pork roast pots, new pots 4 veg Yorkshire pudding to dye for and 5/6 different sauces. the beef melted in your mouth. £9,50 and was lovely and filling, the staff were efficient and lovely the restaurant was clean and bright. definatly recommend and will be returning

    4
    « Not as good as it looked... »

    Before I go any further I must say the food there is excellent, the best quality I've had in a long time and very generous proportions....and the Staff are very good too. However... The room we had was in the annexe, very small and a bit ragged around the edges. The bath panel was loose, the grouting around the bath and tiles looked like it had been done by a 9yr old. On the plus side, I had a good nights sleep on a very comfy bed.

    5
    « Very helpful staff who made our stay wonderful! »

    One morning there was no fish on the breakfast menu, the staff made sure it was there for the next morning so definitely very helpful!! They was a lovely atmosphere throughout our stay! Looking forward to visiting again

    4
    « Lovely stay »

    My husband and I visited for 2 nights over a weekend. Our room was in the annexe and was very nice.Breakfast on both mornings was excellent with helpful staff. We had afternoon tea which was delicious with plenty of choice. Only slight niggles were the dust behind the bedside tables and on the lamps and the bathroom needed a bit of attention ( broken and mouldy blind and a 'clay clot ' when running a bath- old plumbing I'm sure!) Overall though a great stay where staff were friendly and helpful and service was fab!

    5
    « Leisure stay at Walworth Castle for Birthday/Anniversary Break »

    Having stayed at this hotel whilst on business, I decided to take my Wife away for the weekend to celebrate both my birthday and our wedding anniversary. The building is so impressive and if it is a place with character that you are looking for, then this is most definitely it. Excellent service from all staff from check in to check out. The food served in Hansards Restaurant is top-notch as was the breakfast served in the Farmers Bar. Lovely location, beautiful grounds, highly recommended for both business stay or romantic getaway.

    4
    « The best day of our lives - wedding »

    This is my second review of Walworth castle on trip advisor. In my previous review i mentioned that we had booked our wedding to be held at Walworth Castle and that day finally came around on September 3rd 2016. We had an absolutely amazing day and although the weather wasn't the best, the staff and location were second to none. This really is a beautiful location to hold such an important once in a lifetime event and throughout the entire weekend the staff were on hand to help us with any and all of our needs. We went for the deluxe package which catered for 75 daytime guests and 100 evening guests. Prices are reasonable and in line with what you would expect to pay for a good venue and the food was excellent. I didnt manage to eat all of my portion of the wedding breakfast (nerves probably) but i definitely made up for it with the pork and stuffing sandwiches and nibbles that we had for the evening party. Both me and my wife had an absolutely fantastic weekend and all of our guests did too. Lots of very good comments from all of the guests regarding location and food etc. The only issue i had was to do with one of my guests who had booked and paid the deposit for a room to stay overnight. He had to leave in an emergency and at the time i never through twice about it but i was told later in the evening that i would still have to pay the remaining £77 for his room even though he never checked in. I left it until the morning to ask the staff if we could possibly waiver this as we had just spent the thicker half of £10000 on the venue but there was no budging on it. I didn't want to argue and i understand that the room would have been occupied had my guest not booked it but why was i responsible for it when i didnt book it anyway. It was a bit annoying to say the least and almost put a bit of a dampener on the weekend (also the only reason i haven't put 5 star) . Anyhow.. apart from that rant...everything else was perfect. I would definitely recommend Walworth castle, whether its an overnight valentines getaway or a full blown wedding. Absolutely brilliant and thank you to the staff at Walworth Castle for helping us to have the most amazing day ever!!!

  • 3
    « Big cheerful hotel in castle building »

    Out on lovely country and with spacious public rooms. Nice breakfast served by bustling young staff. The farmers bar has good 'pub food' but don't expect gourmet; it's more farmer's portions style. The garden is rather disappointing; mown grass and a pond by the wood surrounded by noxious or invasive weeds. Rooms are clean and the beds comfy but the rooms are small for somewhere so far out of town.

    5
    « Amazing venue for a wedding »

    The look of the place was amazing like a real castle the socialising areas where amazing. We paid £25 to book in early so we could get ready for the wedding when we got there the wedding party and guests that paid the fee where told the rooms where not ready yet we had to wait an extra half an hour which I wasn't happy with I pay the extra money to have access to the rooms. Once in the room opened the door nearly fell over the bed as it was near the door we stayed in room 5 in the castle extension maybes not worth the price of the room. It had al amenities shower wasn't powerful and very small not very well finished. Visited a friends room 39 was very old fashioned and looked old and tired needed revamping. Bar staff where not very helpful half the time they didn't have staff who could make certain drinks and they would go round the hotel searching for someone to do them. On the whole it was a great venue for a wedding was a good laugh staff where pleasant even when I needed my foot bandaged up after stepping on glass haha. Good night.

    3
    « £30 to pull a sofa bed out! Too expensive »

    I stayed here for a wedding, the wedding breakfast was ok at best. For some reason the team were reluctant to top up wine glasses even though it had already been paid for. The room I stayed in was way to expensive for what it was and an additional charge of £30 to make up a sofa bed (which is already in the room) is a disgrace. The actual Castle is very nice though.

    5
    « Wonderful stay »

    What a lovely unique hotel. Friendly staff. Fabulous room especially the bathroom. Only problem was that the walls 'moved' whenever a door was closed. Guests seemed to slam doors! Lovely ice cream parlour just down the road to add to the attraction. Would definitely recommend this hotel.

    4
    « modernity & history. »

    We've used the castle for years & seen the developments over that time.it still has a good carvery, which has been going for years.it's got outside dining when the weather smiles on us.now there's a kid's play area which the grandchild love.the newest attraction is the Birds of prey centre set in the grounds.it's quite a pleasant location all in all.

    5
    « Holiday cottage »

    Just had a 3 day break at the holiday cottage within the castle grounds. We were 2 couples celebrating our 34th wedding anniversary and didn't want anywhere too rowdy. This was the perfect place to go. The cottage was beautiful and had a hot tub in the garden. The staff at the Castle were all very friendly and welcoming, from Tony in the farmers pub where the food was lovely to Louis in the castle restaurant who couldn't do enough for us while having our annivrsary meal. Even though there were 5 weddings over the weekend the staff although extremely busy still made us feel very welcome. Would definitely recommend this cottage and hotel.

    5
    « Dream Castle »

    I went on an office visit to Darlington and this is the hotel they booked for us. Where should I start, it's a small but beautiful castle/Hotel. Amazing food, try anything and it would be the best in town. The staff, manager, Barmen or the ppl are just amazing. It's a little away from town so we had to a taxi but that's the reason we got an amazing view. My room was huge and everything worked without any hassles. I fell in l be with the food and they have a lot of options for breakfast as well. I stayed there for 15 days and my this hotel was one of the highlights of the trip. This hotel is generally used for weddings as we had one going on every alternate week. They gave us a free dungeon your as well

    5
    « Daughters Wedding and over night stay. »

    My Daughter had her wedding day on the 26th August 2016 at the castle. The wedding planner was brilliant and nothing was too much trouble. The whole wedding went to plan and the staff couldn't do enough which made the whole day even more special with their politeness and attention to detail . We were were upgraded into the bigger room for the night disco with no extra cost. The food and service could not be faulted. We stayed over in the hotel and all rooms were clean and comfortable they were quick to bring anything up to the room we needed. Thank you for making this such a wonderful day and in my daughters words "I do not want the day to end".

    4
    « Wedding Celebrations »

    Our son and his bride had their wedding reception and evening celebrations here and we had an overnight stay too. The food was perfectly cooked, presented nicely and served quickly whilst still hot. The room layout was exactly as planned and the staff were very pleasant and friendly. Our bedroom was nice and spacious with a walk-in shower, the bed was comfortable and the room was warm and comfortable. Breakfast was buffet cereal, fruit juice and also a cooked breakfast with toast made to order. Check-out was easy and pleasant. Would highly recommend this hotel and we will probably stay again in the future.

    4
    « Castle without hassle »

    We really enjoyed our stay here at the weekend. The staff gave us a really warm welcome and nothing was too much trouble, they even moved us to accommodate my need for s bath- and I got s fabulous bath and The room was lovely with an impressive four poster bed. We ate in Hansards restaurant on the evening. We had s five course meal for £23. It was great value for money. The food was excellent and again we couldn't fault the service. My only niggle with our stay was breakfast, which itself was delicious, but we had to ask for sugar, milk and bowls, there was also no jam or other spreads for toast. We got everything we asked for, so no real issues, but we shouldn't really have had to ask for standard bits like this. Would recommend hotel to anyone.

  • 2
    « Disrespectful at check in »

    As a regular user of BW hotels, 100-150 nights per year this is the first time I have been treated disrespectfully at check in. The hotel has an award winning restaurant apparently but I did not use it as I chose to dine in the nearby town. Out of the way if you want a quiet time, 15 minutes by car to the nearest town. Lovely old Castle, the receptionist may remember it being built a few hundred years ago. The site has birds of prey and I believe there are demonstrations. A reasonable price for the room but extras would add up, expect to pay £150 + for a couple staying overnight and dining in the restaurant with a couple of drinks. The menu was quite good but it seems everything is an extra. £12.95 for breakfast (extra £5 to have it delivered to your room) £20 early check in fee, £20 late check out fee. WIFI is free but speed was not too good, I struggled to watch video. The bedroom was okay, reasonable size but not the cleanest I have seen. The bathroom (room 9) was weird. A massive bath/shower which took most of the floor area, which meant shuffling sideways to get past the oversize sink to use the lavatory. For business travelling men- no shaving mirror in the bathroom, unusual or stupid?

    5
    « Birthday treat »

    A birthday treat from my partner and what can I say the staff are amazing the King James suite is amazing never stayed anywhere like this before in a castle .. Champagne & chocolates were waiting when we arrived, the manager recommended we visit the birds of prey on the grounds this was an amazing experience being able to hold the owls (loved it) well worth a visit as the staff are lovely. The food in the farmers bar a delicious carvery for lunch & a table booked for evening meal ... Andrew the duty manager is lovely and they had rose petals and candles set out on the table for us .... The food is tasty and they even brought me a birthday cake out which made my day complete .... Many thanks to all the staff at the Best western they never disappointed when we stay at one of your hotels .... Ps. Sleeping in a 4 poster bed in the tower was a one off treat even with all the noises heard throughout the night maybe from the resident ghosts!! Would highly recommend this castle stay as it is like a dream, the receptionist is so kind nothing was too much for her to sort out last night and checking out this morning she is such an asset to this hotel thanks again

    5
    « Really good! »

    Went for Sunday lunch. The food was excellent and so was the service. My niece is a vegetarian and asked for vegetarian gravy. And this was no problem at all, and went and made it specially for her. We will definitely be back.

    5
    « Fantastic Meal and Excellent Service at Hansards Restaurant »

    For our third wedding anniversary myself and my partner returned to the venue of our civil partnership for a celebratory meal, and it was an absolutely fantastic celebration all round. The menu in the restaurant had a really wide range of dishes, including meat, fish and vegetarian choices, and a fairly extensive wine list; all very reasonably priced. The whipped goat's cheese starter was particularly delicious (complimented perfectly by the basil jelly) and my partner has the lamb for the main course which was cooked to perfection. We we also treated to an amuse bouche of miniature steak pie as an extra addition to the menu, which was a pleasant surprise and tasted amazing. Stephen, the head chef, is doing an amazing job! The service we received was also top notch - upon finding out it was our anniversary, Louise could not go to enjoy effort for us. Eternally warm and welcoming, she offered to take photographs for us and arranged a further surprise on our dessert - a 'happy anniversary' message in toffee sauce! We would certainly recommend the restaurant at Walworth, and will most certainly be returning for our next anniversary - if not before!

    5
    « Great Food »

    While we were visiting the Birds of Prey. We decided to have lunch at the castle. We went for the Carvery. We choose the roast beef, with veg and gravy. The beef was so tender. Great value for money. Plates were clean. .

    5
    « I love converted castles »

    I stayed at the Walworth Castle while working in Teeside, not one of my favourite places in the UK. But this hotel in the beautiful County Durham countryside made the whole experience so much better. I stayed in the West Wing so there was no noise, the bar food was perfect and a reasonable price and all the staff were really friendly. What more does a business traveller need.

    2
    « Carvery- food average service poor »

    Visited just after 12 for sunday carvery. We were advised the table available wasnt popular with guests as situated near the serving area. It would have been fine if the service was quicker, but i ended eating most of my dinner surrounded by people stood queueing as the queue doubled and looped round. Not enjoyable eating with peoples backsides next to you. When we got our meal i was told there was just the scrag ends of pork left. As i wanted pork i took this and the remainder beef. Once sat down the chef offered another customer some fresh pork i noticed. No apple sauce appeared either until nearly finished. The turnip mash was barely edible , no cheese sauce on the cauliflower or to go with the cooked ham. Thankfully my beef was ok but i noticed a huge lump had been cut off by the chef that had dried out. Had to wait for more roast potatoes and yorkshire puddings while in the queue. Limited choice of veg. All in all not a good experience, i understand it maybe busy but the hotel should realise that and employ some more staff . Not what i expect from a Best Western hotel that in the past I tend to use. Did complain to duty manager that was serving behind the bar and she was apologetic, but that doesn't really cut it. Wont be going again at that price plenty of superior places to eat

    3
    « Quaint but Tires »

    Staff are very friendly and the setting is nice. We wanted to stay in a castle and the exterior didn't disappoint although a 'modern' addition was built alongside the castle most likely to increase capacity. Our room had a mix of old and new with the new portion being the bathroom but it needs serious updating. We understand that it's a castle but if there are new elements that detract from the old it should at least be udated. This included a very uncomfortable mattress which is the worst we've had in our 14 days on the road so far. We were also warned of a wedding that evening (Friday) which of course meant noise... they were good about locating our room somewhat away from the noise but it could still be heard. With this said, the staff were friendly and they quickly helped us with our TV issues. The location is remote which is a draw, but nearby Darlington doesn't have much to offer. It's a good place to stay while passing through I suppose... or if you're attending a wedding.

    4
    « The cottage »

    Just spent a week in the cottage in the grounds of Walworth Castle. Probably used to be the grounds keepers home or the stables. It has been refurbished to an excellent level, with 2 bedrooms, a master with a double bed and a smaller one, with 2 singles, (you can push them together). Good size kitchen/living area, with a big TV, DVD player and iPod player but this only has the fitting for the new IPhone 6 style. Good size bathroom with over bath shower. plenty of hot water. However the best feature is the hot tub, big enough to take 4 adults easy, multiple jets and underwater lights. Little things I know, but some time these are what make a holiday. It is dog friendly and there is a small wood at the back of the castle so we could let him off for a good run around. The cottage is far enough away from the castle, which holds weddings etc, so that you are not really disturbed by the comings and goings and the noise. As the cottage is self catering you can either bring your own food or there is a big tesco and sainsburys about 15 minutes drive away. The kitchen has all you need to prepare food, unless you have any stange dietary needs. Towels are provided for general use but, bring some for use when getting in and out of the hot tub. It is only 30 mins to Durham and about the same to Whitby by car. There is an Ice cream parlour about 5 mins up the road, but the road to it,is not lit and has no pavement and is very twisty. I would not advise walking to it, especially if you have kids. The only real downside is that to get to the hot tub you have to go through the smaller bedroom, or walk around the property. All in all a great place to spend a week.

    1
    « Staff & Management »

    I was unable to attend a wedding with my disabled daughter and after trying to cancel the room some 12 weeks before I was told abruptly that I would my £50 deposit the management weren't interested in my reason (disabled daughters). The management and staff are a disgrace to this hotel and need to go on a customer care course. Be careful as they just want your money.

  • 5
    « Fantastic Anniversary Stay! »

    A beautiful old building steeped in history. Tranquil setting, lovely room (castle double) amazing food and helpful, friendly staff. We had a brilliant visit with personal touches such as a card in our room to wish us a happy anniversary. The food in the Hansard restaurant was absolutely delicious and the young waiters were professional, courteous and friendly.

    4
    « Amazeballs »

    Attended a wedding here, never been before totally happy with all aspects of the day, the food was absolutely delightful and the surroundings of the hotel are gorgeous. . The evening bar staff sam and jack were excellent at what they did and very very professional keep up the good work lads. A note to the manager ----- you have two excellent employees there that went above and beyond their duties. All the other staff were very good and friendly as well though

    5
    « Lovely setting. »

    Mid week buisiness trip and this hotel exceeded expectation, lovely setting, grand old castle , few creaky boards but I guess that is ok for something built in the 13th century. Food was excellent. This is a popular wedding venue, and its easy to see why. Plenty of parking and not far off the main routes to Newcastle and Teeside.

    2
    « Visited Birds of Prey »

    Birds of prey excellent. Walworth Castle very poor. We had two people in wheelchairs and there is no disabled toilet. One gentleman had to use the ladies toilet as it had the most room. Won't return they have alot to improve on. Not disabled friendly at all.

    2
    « Very Disappointed »

    Having stayed here before it became a 'Best' Western, I was hugely disappointed to find a hotel with such potential had not improved since coming under the BW banner. A massive cobweb above the shower in my room, the shower head so clogged up less than 50% of the jets let out water, even though there was a warning 'not to use the shower on max to prevent overflow'. Chance would be a fine thing! The biggest failure for me was when a visitor to the hotel for the wedding fayre, fell and split his head open, not the hotels fault as it was purely the age of the guest and his general state of health. When ALL of the hotel staff (and there were a lot around due to the wedding fayre), failed to give assistance, it was left to myself and to other guests to provide first aid to the gentleman. When the staff were prompted to finally get their first aid kit, it was inadequately stocked, and improvisation was required. I have great doubt any of the staff are at least First Aid at Work trained. The only reason I give this hotel 2 stars is that I could not fault the food in The Farmers Bar, and it is set in beautiful surroundings. Reception staff excellent, bar staff ok. Due to the wedding fayre, there were definitely 2 higher level members of staff present who were more interested in selling wedding packages than caring for an elderly gentleman. I won't be stopping here again in a hurry.

    5
    « A Great way to celebrate a birthday »

    What a lovely place to stay. We stayed for 2 nights in the castle and it was great. The staff made our stay first rate from the moment we arrived everyone was extremely helpful . We got a call to our room shortly after arrival to check everything was ok . There was a wedding on but this didn't impact on our stay. We ate in the restaurant on the first night and because of the wedding we had the dinning room to ourselves. The lady that looked after us was brilliant as was the food. Breakfast on both days was lovely. We ate in the Farmers bar on the second night just having a huge burger and panini which was great - other people who were eating were just impressed as us with the food. Our room was lovely overlooking the drive (room 18) - great for watching all the wedding guests arriving. Thank you to everyone who made our stay so memorable.

    4
    « A good find »

    Delightful appearance to the hotel. Easy reception both for check in and check out. comfortable room. Good quality food but restaurant staff a little lazy.Lovely grounds allowing good walks. Not far out of Darlington and near to Durham. Would use this hotel again.

    2
    « Very disappointing lunch »

    Went for lunch here with 4 other on Saturday 30th July. Although we ordered separately at the bar it was obvious we were together particularly as we were all talking to one another, ordered consecutively and all then sat together. First 2 meals came - a good 10 mins later no sign of any other food so one of us went to the bar to enquire and then 2 more meals arrived. Another 10 mins later no sign of the afternoon tea ordered by the last 2 members of our group but then the plated cakes came - with sandwiches on a separate plate??? That's a new one on me. But no sign of the tea. I went to enquire at the bar although as a wedding party had just arrived in another room for the reception I half expected not to find anyone there. However I found 2 women and a young man all stood behind the bar just chatting. When I asked where the tea was no apology just a surly "I'll go and check". The afternoon tea was not particularly cheap and the cakes were shop bought so goodness knows why it took so long. I have read previous comments about bar staff looking miserable and like they don't want to be there. I've also read management responses that this was being dealt with. No evidence of any improvement though. From outside it looks a fabulous place and staff at the door waiting for the wedding party were excellent. As we walked in to the dining room I suggested to my husband that we might return and spend a weekend in the hotel. After this experience and reading some of the reviews not sure I'm so keen anymore.

    1
    « Staff & Management »

    I was unable to attend a wedding with my disabled daughter and after trying to cancel the room some 12 weeks before I was told abruptly that I would my £50 deposit the management weren't interested in my reason (disabled daughters). The management and staff are a disgrace to this hotel and need to go on a customer care course. Be careful as they just want your money.

    4
    « A lovely day for a wedding »

    We have visited this hotel over the years and always found it to be acceptable.On Friday last we had the opportunity to revisit due to our Grandsons wedding event.There has been a number of changes for the better but the overall character of the old place is still the same. A lovely venue and the country setting overlooking the lower reaches of the Tees valley are stunning.The weather was very kind to us so we spent a lot of the free time in the outside area and Bar. The rooms in the actual castle area although probably more expensive are the better ones bot if you are only staying the night the rooms in the 1950s extension although in some cases small are satisfactory.The facilities and food were acceptable although the range of fraught beers etc was somewhat limited - very much a personal choice. It grieves me to say this but some members of front of house staff mainly the bar area need training in customer service and to smile now and again - if they are not happy in the job and don't like dealing with the public they should find work elsewhere - they are not doing any favours for their colleagues or the hotel.Overall a very pleasant stay.

  • 5
    « Wedding 21st July 2016 »

    My brother and his new wife had their wedding reception at the castle last week and the day could not have been more perfect. The castle is such a beautiful Venue and the staff couldn't have been any more helpful, from the amazingly friendly, welcoming and helpful reception staff, the bar staff and Surinder and Steve who helped to make sure the day went perfectly. Exceptional staff and beautiful hotel. Thank you for everything ??????

    2
    « Disappointing and poor value for money »

    We had a virtually identical experience to Stephen L. Room 2 on the ground floor of the annexe was clean but had barely enough space to open the door before touching the bed. The room was small, cramped, musty, poorly laid out and with an equally disappointing ensuite, where the shower rail was hanging precariously. A multiplug socket was fixed to the wall but was positioned so close to the furniture below, that it was impossible to use any electrical appliance such as the kettle, without first dragging the furniture away from the wall. Like the previous reviewer we paid £95.00 for a bad night's sleep, in an uncomfortable bed and won't be repeating the experience and likewise agree that Premier Inn manage to provide far superior accommodation at a fraction of the cost. This room should more accurately be advertised as a 'single' and not a double. It's a shame because the castle exterior and grounds look great, a good location for a wedding but a member of the management team needs to spend a night in Room 2 and see, how with some planning and a little effort they might improve things.

    5
    « Totally Gobsmacked »

    On arrival at Walworth Castle, myself & husband were toatlly taken back with the awesome sight we got when we drove up the drive. The hotel, the grounds, the childrens play area were totally immaculate. The room that i booked was a ''Superior Four poster with Spa bath''. on opening the door we did not expect what we were presented with. The only way i can describe it is '' A 1 bedroomed luxury falt without the cooking facility''. We were supplied with fluffy white bathrobes as well as fluffy soft towels in the bathroom. This room was big enough in itself to hold a party, and the spa bath was awesome for blasting those stresses away. The lounge area was fully equipped with large flat screen tv and coffee and tea making facilities ( although in a hotel there is never enough milk & sugar supplied ). In the bedroom there was plenty of pillows, the bed was comfortable although a little hard for my liking but i still had a good nights sleep. There was only a couple of things that let down the room itself. These were no tv in the bedroom, im sure that im not the only one that likes to turn on the tv on a sunday morning, make myself a coffee and climb back into bed and watch a bit tv. But we couldnt do this. There was also a few light bulbs that needed replaced and a few cobwebs that needed sweeping but considering how high the ceilings were it was understandable, but really not noticible. I think im just abit ocd really. All in all an excellent hotel, with excellent staff, excellent rooms and i cant wait to try the Four poster room on the 2nd floor at my next visit.

    5
    « Wedding »

    My son had his wedding here a week ago was beautiful could not have had a better venue staff went out of there way helpful stunning grounds food era beautiful on day and night room lovely and clean breakfast lovely we had a lovely day

    5
    « Stunning wedding in a stunning surrounding. »

    After reading various reviews good and bad I went to this castle for my nephews wedding this wedding. Yes we got one of the smallest rooms, room 6...which I had read about, yes it had resident spider.....not anymore! But it was clean, lovely carpet. Tv, coat hanger stand which as most guests would only be staying one or two nights was prefectly adequate for our two night stay. My twins had a twin room number 3which was a lot bigger and had little corridor where I ironed all our clothes for wedding. Bed was lovely. We slept really well. Tea coffee making facilities were lovely. The wedding itself was just perfect. Castle all to ourselves. Staff couldn't do enough for us. The food from Friday night till Sunday night was truly wonderful indeed. Prices for drinks about average. Lovely play area for the children and we loved the birds of prey flying around just after the service. The bridal suites and other suites in the castle our party stayed in were just fantastic. The castle very kindly provided flip flops for aching feet from wearing high heels and they were most welcome! So...I would highly recommend this castle for a wedding, meals or a night away. Yes we got a small room but it was lovely. Thanks to Walworth Castle and its staff for a fantastic weekend!

    3
    « Disappointingly average »

    We stayed at Walworth Castle for one night costing just under £100 and I'm finding it very difficult to understand how there is justification for the price?!? A premier inn at less than half the cost is a much better option. Room was ok, quite small and very basic which is ok but for the price if have expected it not to smell damp! Pretty uncomfortable bed meant not much sleep and friends of ours who had complained about their room to the 'Manager' were told there was nothing he could do and wasn't even prepared to look at their room to see what their complaint actually was. Not sure what was happening at the bar but seemed that staff could only serve one drink before disappearing to another bar as they had ran out of glasses, drinks, ice etc, understandable this can happen but after almost ever person being served you'd have thought they would gave just stocked both bars with what was needed? All in all disappointing stay and won't bother again which is a shame as with a little thought, work and customer service training it would actually be a nice place, two stars would be harsh but three probably too generous.

    3
    « Wedding stay »

    My initial impression of the venue was "wow" as it is in a real castle. Unfortunately on the day of the wedding the reception and bar staff gave the impression that they didn't really want to be there! One young barman in the reception bar really couldn't be bothered. When asked to fill up a pint, which he had served three quarters full he reluctantly managed to squirt a tiny bit more into the glass. No apology, interaction or conversation. Wrong job young man. The gentleman who the drink was for went to a different bar to have it topped up. There was a complete lack of enthusiasm from the staff, with the exception of Rachel one of the bar staff. She was very helpful. Thankfully we enjoyed the wedding and the weather was good so we could spend time outside. Food provided for both the wedding and at breakfast was very good and our room with its four poster bed was lovely. Would I stay here again...? Not if the same staff are working there.

    3
    « clean, comfortable, but expensive »

    Stayed here for two nights while attending a wedding. The staff were helpful, room was clean and comfortable, food was very good , breakfast very good, and all in all a good hotel but with the usual Best Western staff shortages, which meant staff were overworked by way of not being enough of them. I think it is also overpriced compared to other hotels I have stayed in. £5.50 for a cheese sandwich is too much!

    3
    « Average »

    Looks pretty impressive from the outside and just like your average best western on the inside, lobby bar and restaurant areas nice enough, friendly staff, no bath in ensuite and room dated,had to leave a portable fan heater on all night to keep warm, woken up very early by what we assumed was the extraction system in the kitchens. Wouldn't rush back here just average ....

    3
    « Wedding »

    Had my daughters wedding here on Saturday, what a fantastic day, food was amazing, rooms were spot on, only thing that lets the place down is the bar staff, none of them seem to know what there doing and every time we went to the bar the staff had to go somewhere else to get our drinks, absolutely atrocious, also the bar staff don't seem to listen to what your ordering, we got the wrong drinks on most occasions, and all the mistakes got tipped down the sink by the bar staff and ICE is that such a big problem, we got told the ice machine only works at certain times of the day REALLY. Come on guys get your staff trained properly and Walworth Castle will be an amazing place to go.

  • 5
    « Amazing venue »

    My daughter had her wedding here last week (Friday 15th July) Not only is Walworth castle a beautiful venue inside and out but the service is fantastic too. From the moment we arrived the day before the wedding we were really well looked after. The staff could not do enough to help particularly the young lady who was on the reception desk when we arrived (wish I'd got her name) who sorted a lot out for us including the fine detail of the music for my daughter coming down the aisle. Everyone commented on the delicious food and the quick efficient service of the staff. All courses were delivered fast and were piping hot. I cannot thank the staff enough for making our day truly spectacular and would recommend this venue to anyone considering it as a wedding venue. Massive thanks to everyone at Walworth castle.

    3
    « Ok for the price »

    Book early to get a much cheaper price . If it includes breakfast take this option as its 12.95 each to have one there and there isn't anywhere else close by to get breakfast. Rooms in the west wing annex are much better upstairs for the same price. One room downstairs has steps up into a tiny bathroom ..we asked to be moved as I couldn't get up the steps and it was a tiny room. You can ask for fresh milk ( free) but by morning it's gone off as no fridge in room (maybe introducing putting it in a thermos would be a good idea ) Bear in mind weekends it's full of weddings or functions so not ideal for a relaxing break . The birds of prey were brilliant but you pay extra for this.

    4
    « Castle for a night »

    Great place, great staff & a beautiful area to stay in. The food was of a high standard & good value. Staff were very helpful, on hand when required. Would definitely recommend to anyone staying in the area.

    5
    « A little get away »

    My husband booked us a double room in the main castle as a surprise. He is suffering from a bad back and is facing a 2nd surgery and we were supposed to be going out all day on the Friday but he couldn't and we had to cancel so he booked this room for us. We had a fab time. we were greeted very warmly and with a smile. Our room was not quite ready so we had a couple of drinks in the bar. All the staff we met were pleasant and happy to help. We had room 20 'Edwina's Room' and although small it had everything you could need. They bed was soooo comfortable and even my husband with his bad back managed to get a good nights sleep. Even though there was a wedding on and you could hear the music it did not bother us at all. We had breakfast included and it was fab. Abit more black pudding would of made it better for me lol. On the day we were leaving we went to the see the 'birds of prey' which was really informal and interesting. We also sat in the castle beer garden as it was such a lovely day. In all honesty I did not want to leave. Infact we have just booked up to stay for two nights on new years eve :-) we cant wait.

    3
    « 2 Night Stay for Wedding Accommodation Poor »

    The communal areas of the Hotel are lovely, and the Reception staff are friendly and happy to help. The Restaurant staff seem a bit grumpy, but the food is tasty and good value for money. We were in room 11 in the West Wing, which is so tiny, there isn't any space for a wardrobe, you only get coat hangers on a rail? The bathroom was cramped, but was clean but you took your life into your hands having a shower as two temperatures red hot or burn the flesh from your body. It is definitely not worth the money they charge and would not recommend staying here to friends.

    2
    « Still waiting..... »

    Visited the hotel bar for lunch on a trip to the Bird of Prey Centre. We opted for the £5 sandwich with coffee deal and were expecting something quite special given that it took 40 minutes to prepare, surprising as it wasn't busy. The sandwich was OK even though the taste was somewhat marred by margarine. Can't comment on the coffee as it never materialised and as we wanted to see the flying display at the bird centre and we were now short on time we left. From the outside the castle and grounds are really very nice however it is let down inside. It has potential but general cleanliness is rather lacking, dirty tables and cobwebs made it feel quite grubby. My advice... Take a picnic.

    3
    « one night stay after wedding »

    no complaints about the wedding. Just the room in the West Wing....its not its a tatty addition to the castle but not in it!! The room was so small, equally the bathroom which wasn't clean, mould on the grouting and round the bath. The curtain rail was rusty. The bed and pillows were unbelievably hard resulting in a very restless night. Generally the décor was very average being cheap and cheerful (no wardrobes just hangers off a rail) and for the money I would expect more. Breakfast....eventually guided to a table which was filthy. I had to ask for it to be cleaned as the waiting member of staff was completely oblivious to the crumbs and other signs indicating it wasn't clean After cereal no sign of taking our order for the breakfast. Again we had to ask. Then no side plates for toast, no knife, butter or jam or marmalade. All having to be requested. I definitely got to the point were I thought the waiting staff were going to throw things at us, surly, no communication and total lack of attention. Very poor experience.

    5
    « Wonderful birthday treat »

    Wow what can I say, I have always wanted to stay in a castle and got treated to Walworth for a big birthday celebration. We were made to feel welcome from the minute we stepped into the castle. My husband had booked a suite in one of the turrets and it was absolutely fantastic. Four poster bed, was so comfy and lots of room in the lounge area to relax. Nothing was too much trouble for the staff, they were all fantastic. We had dinner on the two nights we were there and it was absolutely superb. All meals well presented and lots of attention to detail. The grounds were well kept and it was a joy to walk through them. I will never forget my birthday treat and really hope to go back again. Please don't be afraid to book this castle it is first class. Lots of very happy memories have been taken away with us from this visit ????

    2
    « well worth giving it a miss »

    Just finished a 2 night stay. We were given room 14 in the West Wing. The room was a reasonable size, looked recently decorated and adequately furnished apart from the wardrobe which was a few coat hangers attached to a frame on the wall - a bit like a coat stand - no doors or shelves. The walls were paper thin so we could hear the TV and even conversations from next door. We were woken up at 6am this morning by next door's alarm clock followed by their TV and hair dryer. So much for a Sunday lie-in. The room could have been cleaner - we found 2 resident spiders. The bathroom was very poor - no storage at all and shabby with mould on the ceiling around the window. There was a bath with a shower over it. Tried to have 2 showers during our stay but failed miserably. After a couple of minutes in the shower, the flow of water dried up to a trickle - literally one drop at a time. At least I was able to kneel down in the bath to try to rinse the soap off using a plastic cup (presumably supplied for this eventuality) and the bath tap. Totally unacceptable in any standard of hotel. It was reported to reception after the first occasion but was not remedied before the second! That being said, the food was very good (breakfast service incredibly slow!) and the staff excellent - very helpful and polite. It appears that the Hotel concentrates its resources on weddings and parties rather than its accommodation. Certainly the worst Best Western we have stayed in. Unlikely to return. Our friends, also in the West Wing were equally unimpressed.

    5
    « I will keep this short, if I can »

    We booked this hotel Through Late Rooms as a last minute change in itinery. When we arrived the hotel was quiet ( this is very relevant) and were given room 9 in the west wing, don't be fooled it's not in the castle. The room was shabby and rather compact so we asked to be moved , this time it was room 15 whose wardrobe consisted of a number of hinged arms attached to the door frame of the bathroom door. It was slightly better but in the same west wing which resembled a converted barrack block. We paid the bill at reception as we arrived and were asked if we were staying for dinner at which point the receptionist added a further £ 45 as a Pre-authorisation . Having traveled around the UK for business and pleasure for nearly forty years I have never seen this done, Maybe it's Best Western's policy. However, when we read the menu we decided to eat in Darlington a few miles away. when we returned we thought a Circus had taken up residence in the drive in front of the Castle, dozens of cars ,a vintage single decker bus , an American Police car escorted by two motorcycle outriders, and at least forty others and their occupants who we mistakenly thought were a wedding party. We jostled our way to reception after having to park on the grass. I asked what the occasion was , the receptionist curtly corrected me saying it was a Prom and not, as I thought , a wedding. There were dozens of smartly dressed teenagers milling about in the car park and in the reception area and it seemed a big affair indeed. We had come for a quiet evening and doubtless the hotel caters for such functions but at no point we were told that the Prom was taking place when we arrived. When we arrived back and had to park on the grass some way from the entrance it was suggested we park at the rear of the west wing, we couldn't, as once again the vehicles from the function had over spilled to the rear. One small but significant point about the room was that directly outside the window was a washing line, complete with pegs , not very pretty and a first for us. After this we decided to try and cancel the room after being told we would personally have to contact Late Rooms , Late Rooms eventually managed to do this after two phone calls( they were told to ring back in ten minutes of the first). I then asked about the Pre-authorisation of the £110 , this was dealt with and cancelled. All in all a very unpleasant experience, perhaps it might have been courteous to have been told about the function, needless to say we would not make the mistake of returning.

  • 3
    « Our Wedding Night »

    We chose this Hotel for our Wedding Night, We stayed in the West Wing in Room 2, The room yes was a small double but it suited our needs for just the one night, it would have been hard to stay in it for a longer stay as it was on the small size and if you had to use the suitcase stand for your case it would have been rather difficult to get around it without keep moving it. But the room did have everything you would want in a hotel room, from Tea/Coffee making facilities, Hairdryer, etc. We had a meal in the Bar and it was lovely. Tony on duty that night on the Bar was brilliant nothing was too much trouble for him. He was a very sociable polite and pleasant guy. The Down side of this stay was We had been told when booking that the breakfast would be £10 for both of us as advertised on the webpage, but when we were checking in we asked for this to be confirmed and Gemma on reception advised us that had been booked at £10 each to be deducted from our debit card and she would get back to update us, but his was not done by her. In the morning we declined the breakfast, as we were told the total price was still to be £20. The night we stayed 24/6 there was a Prom Night on from a local School, we heard no noise from this. But We had just not long retired to bed when the fire alarm went off just the once, requesting that we leave the room immediately as you would expect to do in a Fire Alarm Call. But with it only going off the once we contacted the reception to enquire if we had to evacuate, and was told by a female member of staff that "oh the DJ set his Smoke Machine off which activated the fire alarm". There was no apology given or even an announcement made to inform guests that this was a false alarm.

    4
    « Fun place to stay. »

    My wife and I have always wanted to stay in a British castle so The Walworth fitted the bill. A little hard to find (even my GPS was confused!) we eventually drove through the grand gates and onto the large property, wow a castle! And an old one at that (11th century), our room was big and comfortable, perhaps not luxurious but clean and fine for an overnight. The staff were friendly and helpful, there are a few bars and a very nice restaurant in the hotel as well as a "birds of prey" display and show at the rear of the property - highly recommended, very entertaining! Also there's a nice nature walk beside the bird sanctuary. All in all a great way to spend a night or two in beautiful rural County Durham!

    5
    « overnight stay »

    Very helpful staff. Pleasure to stay there if only for one night, though we have stayed more nights on other occasions. The breakfast was good. Fantastic scenery and the ice cream farm is within walking distance. plenty of places to visit from Walworth Castle.

    4
    « Great castle mixed feelings »

    This weekend myself and my family attended my Uncles wedding, we stayed on Friday and sat night, myself and my 2 kids stayed in room 33 right at the top of stairs the room was amazing, the only downside was the bathroom light automatically turned on the fan and it was extremely noisy and the sink is slow to drain, shower was fine and warm. You do hear noise from the adjoining rooms bathroom fan and when people let go of the heavy fire doors the bang travels up the stairs. The wifi is slow and no good if you need to do work but ok for general browsing and the wedding food was delicious. I enjoyed my stay. My mixed emotions were about the poor disabled access,one of our party is limited in movement using a wheelchair, which the description says there is wheelchair access, you can access the hotel with a wheelchair however it is not easy to manoeuvre around the corridor to get round to the west wing ( only accessible bedrooms) is thin and has Sharpe corners. After the first night the person in question was considerably distressed as the toilets are all low and she was unable to use the toilet and struggle to use the shower as it had a step up into it. We checked out all the toilets on the ground floor and all of them except one which was slightly higher were low to the ground with only one handle bar. I would suggest that the hotel invest in 1 or 2 portable toilet raisers with frames as understandably its a castle they are limited but this simple thing would allow people to at least make the stay more comfortable and enjoyable, especially when attending something as special as a wedding. So overall from my point of view it was excellent and great for the kids 5/7 and hope they look into the disabled access. Would return for a visit

    4
    « Superb historic castle, set in beautiful grounds. Let down by poor evening food »

    The castle is superb if you love historic unique places to stay. Many original features set in well maintained grounds. I stayed in the West Wing where the rooms are modern and well equipped, a little small compared to the grand spaces in the rest of the building. The windows are only single glazed but very quiet due to the rural location. They will bring fresh milk to the room if you ask, which was a nice touch. The breakfast was very good, both in quality and quantity. Nice to see Black puddings being served. For the evening meal you have to eat in or drive elsewhere due to location. I was not impressed with the evening meal. First course soup which was served with a roll. Mine was still frozen solid, so for only the second time in my life I send it back to the kitchen. The main I ordered the burger, at £13 it should be superb, but wasn't. The burger was dry and the chips it came with were soggy, edible but for hand cooked chips they were well short of the mark, oven chips would be a great improvement. Not sure what was going on in the kitchen that night but there were compaints from multiple tables, yet the food in the morning was good.

    5
    « What a find »

    Anyone visiting this area must choose this hotel. Staff all very friendly . Special thanks to Brenda from room service. Food menu in the bar Is good food but for those staying more than a few days might be limited. I stayed mid week and had the best nights sleep, it's so tranquil. Thank you .

    3
    « The view was nice but thats about it »

    The reception, entrance to the castle, food and staff are all good things, but that's about it. The room is too small, but I guess ok size for the price but what is not ok is the tired and dusty furniture. The bathroom light directly over the shower starts to flicker shortly after I started the shower then stopped flickering shortly after I stopped showering which indicates a not water proof electrical connections, this can be very hazardous. The room was very hot and without air-conditioning you are left with a very noisy miniature fan. So you will either be awake all night because of the noise or the hot room, either way not good sleep quality. It's not acceptable that in the year 2016 the hotel wifi speed is 0.1 mb/sec, it simply mean that the hotel is not business clients friendly. Despite the hotel staff attempts to reset the routers, speed didn't accede 0.3 mb/sec which is too slow for me to do my work. I could have used my own wif dongle if it wasn't for the mobile signal blackout indoors, eventually I had to dangle my dongle outside my window to get a decent internet signal to connect my laptop.

    4
    « meal nice but room too hot »

    called in here on a sunday evening good menu with lots of choice would of liked to have sat at a different table but a blazing fire made the room far too hot it was a dull june day but not cold the girl behind the bar said it was her managers instructions to light the fire

    5
    « A hidden gem. »

    This will be our second single night stay at this truly delightful hotel. The location not far from the A1 is a convenient stop-over on our journey from Essex to Scotland. This is no 'chain motel', the staff are partcularly friendly and helpful and our rooom with a four poster bed and bay window - stunning. On both occasions the evening meal was exceptionally good. This time chosen from the signature menu. The chef catered for my food intolerance and produced a gorgeous delicious dinner. We feel we have found a real gem. We will return!

    4
    « Decent BW »

    1 night business trip; stayed in room 2 which was ok and decent value for money. There used to be an issue with water pressure at the 'new part' of the hotel but I had no problem on this stay. There was an electrical breaker box in the corridor outside the room making a constant hum all night which did make my stay a 4 star review- tip: stay in the old part of the hotel where the rooms are bigger too. Excellent breakfast as always and great staff.

  • 5
    « Fairytale Visit »

    My husband and I traveled with our college age son and elderly mother and aunt. We were just passing through, but were determined to spend a night in an authentic castle. Walworth did not disappoint! We stayed in the castle proper. The food was fabulous and generous. The ambiance was magical. Our hosts could not have been more accommodating. Plenty of convenient parking and a quiet country atmosphere. Comfortable updated bathrooms. Lots of nooks and crannies to explore. Wish we had more than one night!

    4
    « Birthday visit to Walworth castle »

    We arrived on Sunday afternoon as a treat for my wife's birthday and were both blown away by how beautiful this place is !! We were met by the loveliest lady on reception who quickly checked us in and made us aware of the different bars and the restaurant we were booked in to for dinner. We stayed in the King James suit which is huge, it was lovely and clean plenty of towels, his and hers bath robes, pillow menu, Jacuzzi bath, and a fabulous four poster bed. Plus my wife got a birthday card from the staff which I thought was a nice little touch. 10/10 Things however in my opinion are not so great with the staff serving in the bars! it was lunch time and it was very busy with people having the carvary. However we ordered two G&T's when my wife asked for hers to be changed as the glass was dirty it was swiftly tipped into a half pint beer glass, not wanting to make an issue, but at £11 for two drinks I had to bite my tongue, we swapped glasses and went to the garden to enjoy our drinks where we were met by lots off tables with dirty plates and glasses on them. when we got a table I sat and watched for a good 30 mins the staff bringing out food orders and walking past tables with dirty plates, surly its common sense to clear a table rather than returning to the kitchen empty handed. This said we still had a great afternoon in the garden. Dinner was very good and beautifully presented in a rather grand dining room with a stunning view. Nothing was to much trouble. We had breakfast in our room which I wasn't blown away bye if I'm honest, comparing it to the standard of the meal we had the previous evening but I have had worse. checking out was swift and made all the better by another lovely lady wishing my wife a happy birthday and what her plans are for the rest of her day. Again a lovely personal touch. All said and done a wonderful little break and will definitely be back soon. Hotel 10/10 Reception 10/10 Bar 5/10 Food 8/10

    5
    « Amazing castle »

    Went to Walworth castle for our 10th wedding anniversary. Stayed in the honeymoon suite, room 16. It was so clean and very nice. The mattress was a little too hard for me though. Afternoon tea was delicious and we really enjoyed it. The grounds were lovely went for a little walk around the grounds. Ate in the farmers bar in the evening and really enjoyed our food. Breakfast was lovely too. Really would love to go back as we really enjoyed our stay and the staff were very friendly and helpful.

    3
    « Wedding Guest »

    Recently stated overnight after attending a wedding at the castle. Beautiful setting, we had a lovely room in the annex, however some relatives had rooms which could have done with updating. Everywhere was clean. Great breakfast which is actually served to you rather than a buffet. Mobile signal is poor, but free wifi is offered however I found this hitty missy too. Not sure if it is somewhere I would return too in a hurry.

    5
    « Perfect place for a Romantic Break »

    Recently attended a wedding reception at the castle. Stayed in the annex wing. Huge room, very comfortable bed. Immaculately clean room and bathroom. Staff at the hotel could not do enough for the guests. Excellent service. Wedding meal was excellent. Breakfast the next morning also excellent. Looking to book again for a romantic breakaway. Free Parking in the grounds. Free WiFi. Mobile reception is poor inside castle. As a wedding guest we thoroughly enjoyed the reception and were very impressed with the hotel.

    5
    « Absolutely Magical »

    I stayed in the Castle in the Edwina room and it was fantastic. The dinner was divine, with splendid flavours. Best food I've had in England so far! The castle itself is in good condition and the grounds are lovely. It was an amazing experience and for anyone wanting to cross "spend a night in a castle" off their bucket list I highly recommend this castle. The staff were also very friendly and helpful. I would definitely stay again and will recommend this place to any friends who visit this area.

    5
    « Beautiful historic hotel - loved it »

    My husband and I stayed here on an impromptu visit. We stayed in the main castle building and we're upgraded free of charge to a superior room complete with four poster bed. It was just like stepping back into history but with all the most up-to-date features still available. The views over the lawns were great and the food in the restaurant was cooked to perfection. Overall a lovely experience which I am intending to repeat very soon. G

    4
    « Wedding overnight stay for family »

    Very good, friendly pleasant, staff Lovely Castle rooms, facilities Grounds / children play facilities outside were very good, Car parking and safety very good Ceremony and reception was excellent Breakfast was excellent

    4
    « Good value break with a bit of history »

    If you want to stay in a castle we can recommend this hotel as one to consider. It's quirky, has some history and is situated in a nice rural setting. We stayed only one evening for DBB and were satisfied with the accommodation, food and service. We would choose this hotel to stay at again if in the area.

    5
    « Once in a lifetime experience! »

    Staying in a real castle where they kept everything as close to the original setting is a once in a lifetime opportunity. Everyone was friendly and very helpful - even the ghosts! We had a great experience in Room 18 which we will never forget!

  • 4
    « Best Western has done a great job transforming this historic castle into a functioning hotel. »

    After having the most amazing experience visiting the Birds of Prey Falconry Centre my wife, my daughter and I walked over to Walworth Castle to see if we could have a little lunch and to explore the castle. We entered the castle and were seated in a dining room with the big round table and the big bay window. We did not stay at the castle because we lived just a short distance away in Barnard Castle; we were here just for lunch. We did notice, however, what a nice job Best Western has done transforming this historic castle into a functioning hotel while retaining all of its authenticity. After studying the menu we decided on a sandwich platter with some soup and chips and some English breakfast tea, of course. Afterwards we enjoyed a variety of pastries and cakes. The food was delicious and the staff was most accommodating. After our meal we had the greatest fun taking photographs in the big furniture and walking around the grounds. I recommend the Best Western Walworth Castle if you're here just for lunch and especially after visiting the Falconry Centre.

    3
    « Mediocre »

    Full of promise, (a great location) but the bedrooms are tired. Décor needs improvement and cleaning could be better. Bedroom in the "modern wing" did not have a bath and the shower was compact. Ugly black four way power block pinned to the wall above desk. Limited room service menu, no light meals or sandwiches. Food service in the Farmer's Bar was friendly and swift. Breakfast excellent.

    5
    « Surprised visit »

    Castle.. staff.. room .. food ... amazing ... only thing was cleaning (sorry ) we had to flush toilet .. hairs on sink ...door frames and around handles and light switches mucky.. skirting boards need a wash ... TV remote control was pitted .. I washed remote before we used it ..four poster bed and room was amazing X

    5
    « An all too brief stay at Walworth Castle »

    Lovely building in very peaceful location. The best night's sleep I think I've ever had away from home. Had a meal in the lounge bar rather than the restaurant and whilst the choice was more limited it was nicely done and excellent value. The staff came across as efficient and genuine and I was given a free upgrade, without asking, which no doubt helped the experience. With the benefit of hindsight I would have arranged to arrive earlier and leave later ! I'll definitely be back.

    4
    « Walworth Castle »

    The hotel is housed in an impressive building and took our breath away on approach. Having paid extra to stay in the main Castle building, we were slightly disappointed with the room. The overall condition was a little tired and could do with freshening up. Saying that I must say that the shortcomings found could easily be put right.

    5
    « Birthday present »

    My partner got for her Birthday a B&B in Walworth Castle. It's a really cosy little thing surrounded by a lovely landscape. We had a room in the castle appartment with a nice double bed. The staff were very friendly & helpful. After our arrival we had a nice walk through the grounds & the forest. The whole ground in the forest was covered with wild garlic. Our room was well kept & the modern bits & the old architecture didn't bite each other. We felt comfy & well looked after in our time we stayed there. We have had never heard of this hotel, but when the weather is better (sunshine) we'll come back.

    3
    « I hovered between average and good and decided on average - breakfast swayed me »

    If you enjoy your hotel breakfasts, then think twice about going here. I have been to Walworth before for meals so was expecting something of a different standard. But each review has to be based on your latest visit. I had to book this room at the last minute due to a family emergency and thought being a Gold Best Western rewards card holder that I may get a much needed upgrade due to a long drive and bereavement (not that they knew that) but why be a reward card holder if you don't get the perks without asking? The room was fine, IKEA furniture and old tapestries made for an eclectic blend. There were Silver Fish in the bathroom, which I suppose for an old building is par for the course but still creepy to see run around. Breakfast was not even funny in a Fawlty towers kind of way. We waited ages to be seated, an unmade table, the waiter forgetting the tea. No Juice filled up, jam and marmalade missing, etc. I could go on but you get the picture. Even the two other older couples were not happy that were there a the same time. I would rather have Mcdonalds breakfast to be honest. While the podium was unattended, a list of guests was open for all to see. What I saw from standing waiting there a long time was that I had paid a very much higher price than the other guests for a room. Won't be visiting there again.

    5
    « Stayed in the old castle, great experience, room small but it was special. »

    Great place to stay in a real castle, staff very friendly, staff even carried my wife's suit case up the stairs. Country type location, but close to Darlington. If from Australai this is a must, best roast we have ever had in the farmer bar that night. Staff friendly and experience unbelievable. This is special place for any Occassion stay in castle rather than annex, it's the experience.

    3
    « Great historical interest, pleasant grounds, decent food, tired decor. »

    Went to this hotel with my wife and her sister, descendants of the Hansards who built the castle in the 12th century. Interesting building that has been extended and modified over the centuries. Must be a nightmare to maintain. Staff were pleasant and helpful. Bit of a mix up over the rooms but that was readily solved to everyone's satisfaction. Welcome trays very basic - no cafetieres or special teas (decaff, Earl Grey camomile etc) and not really enough milk pots. Bathrooms modern and spacious. Rooms old fashioned but not without charm. Ate evening meal in the bar - very large portions of decent quality pub food served in pleasant surroundings. Breakfast was fine too - nothing special, but large portions. Cost might appear to be a bit on the high side, but not when one considers the historic location. Had a look at one of the rooms in the annexe and was not impressed - would avoid. Very nice grounds with children's play equipment, an outside bar area, terrace and seating. Woodland walk. Large pond. Falconry displays in the grounds (at extra cost). Ample car parking. All-in-all a solid three star establishment. Would we stay again? Probably not, but we wouldn't discourage anyone from giving the place a try.

    4
    « Super place to stay »

    I stayed for one night - May 2016 - and although my room was small it was clean and had all i required (including quiet). The castle itself is wonderful and the grounds were lovely to walk in. food was basic but good (i ate in the bar), service was also good. friendly staff. I would love it if they allowed a few of their rooms to accommodate very well behaved dogs. Its a great location and easy to get to and from A1. would stay again.

  • 5
    « Always Good »

    My wife and I were married at Walworth Castle Hotel ,that was a wonderful day. And we have been back every year for our anniversary. The castle is a lovely place to stay, beautiful surrounding countryside , quiet and peaceful. The grounds are pleasant to have a stroll round after a lovely cream tea. The staff are always polite and helpful ,the rooms are always spotless and comfortable. I recommended a work colleague to stay there when he was in the area on business and he loved Walworth too. I hope my wife and I will be coming back on our anniversary for many years to come

    5
    « Amazing setting / fantastic staff for daughter's wedding »

    Daughter and now inlaw son picked this venue for their wedding - fantastic. Stayed night before the wedding and the evening of the wedding. Food was superb. Many guests commented best wedding they'd been to. Mary on reception was so helpful day after when we ferried relatives to train station and collected dress & hire suits allowing us to use the bridal suit well past when the bride and groom should have vacated the suit. Amazing service .

    5
    « Beautiful afternoon tea »

    Me and my friends decided to visit this stunning castle for afternoon tea the staff where so friendly. Even though a wedding was going on elsewhere in the castle it was a relaxed environment and the food was beautiful. I would recommend this to everyone. I have visit previously while venue uniting for my own wedding and lovely lady who showed us around remembered me and was polite enough to ask how everything was going. The little things like that made my visit perfect. I'm yet to stay in the castle but plan to very shortly.

    5
    « ANOTHER GREAT STAY! »

    We arrived on Saturday at a very busy time as there was a wedding taking place and a lot of the wedding party were in the reception area. This made no difference to the lovely welcome we received from the receptionist. She had a lovely smile all the time and couldn't have been more helpful. She told us that we had been given a complimentary upgrade, which was really a pleasant surprise as we were there for my birthday. We began our stay with afternoon tea which is well recommended and worth every penny. We ate in the restaurant both nights and thoroughly enjoyed both meals. Service was a little tardy on the Sunday evening, there seemed to be a staff issue but it was only a minor hiccup. The room allocated to us was fantastic, it was in the main castle and you felt very much at home with a lovely lounge, large bathroom with Jacuzzi bath and great bedroom. I wish I could remember the receptionists name, such a lovely person, she even gave me a birthday card from all the staff at the castle. Thank you to all! Will definitely return.

    5
    « Lovely meal in charming room »

    Called in here with my wife one evening for a meal in the Farmers Bar. It was a cold night but the real fire we sat beside helped to warm us up. We both had a starter and a main course. The menu had set themes for different days. We both had Fish and Chips as it was "Fish Friday". Other nights included steak night, which featured a free bottle of wine, and a curry night on Mondays. The fish was huge and cooked well with a nice crispy, not soggy, batter. Service was excellent and although there was a small mistake with the bill, this was soon rectified by our waiter, Sam, who was very welcoming and attentive throughout. The only downside was the fact that the restaurant was very quiet, indeed for a period we were the only guests. I guess this was to do with the weather as we were told that the bar had been a lot busier earlier in the evening. Definitely worth the visit and will certainly be returning.

    5
    « Thank you »

    The staff today were amazing.Went to the hotel today with some friends and my mum. Following a lovely meal in the Farmer's Bar mum tripped and fell. The staff really couldn't have been more helpful. They brought her back into the hotel, warmed her up, brought her some tea and cared for her until she felt well enough to go to get checked out at hospital. She is fine and was home straight away, but it is many thanks to the staff for keeping what could have been a very stressful experience under control and caring enough to do so. Many thanks.

    5
    « Stay in the Castle »

    This is a really nice original hotel. The castle is real, but the majority of the rooms are in a modern wing, the nicer rooms are actually in the castle. They are larger and original. There is a choice of 2 places to eat, the restaurant, where the food is excellent and the bar, where it is similarly good. The choice is extensive. A good place to use as a base for exploring Teeside and Co. Durham.

    5
    « Great Hotel »

    Lovely Hotel, good food, good beer and good service at a great price. Have stayed here on many occasions and never been disappointed. Main Castle rooms are best for a real castle experience although the Wing rooms are comfortable and cheap!

    4
    « Good Weekend »

    Spent Friday and Saturday at Walworth Castle and had a very relaxing time! Food was delicious and service was excellent, Andy looked after us and made our stay feel very welcome. Had a trip to Richmond in North Yorkshire! Overall an excellent weekend!

    5
    « Walworth Castle Hotel »

    This is a beautiful hotel, the food was excellent; over the course of our stay we ate breakfast, afternoon tea and dinner. The staff are extremely helpful and polite; especially Andrew and Mary, and I would recommend others to stay here.

  • 2
    « Very poor food quality »

    Stayed here on business and ate in the bar. Ordered a chicken and mushroom pie. The pastry was extremely undercooked and inedible. My complaint was acknowledged but no offer of a replacement dish, refund or discount on the bill. At breakfast the following morning, the juice glasses had bright red lipstick on the rim. I also mentioned this to the waiter who's response was an amused apology. Mistakes happen but I was disappointed with the response from the hotel. Overall, not a good experience at Walworth Castle.

    3
    « Lovely hotel & grounds - poor sound proofing! »

    I stayed one night when in the local area for work during the week Pros - comfy bed - beautiful breakfast. Lovely room - excellent staff - grounds are great. Impressive to drive up to Cons - loose extension on the wall (room 5) - no light switch near the bed - the sound proofing was awful. I could hear the full conversation of the gentleman next door at 11pm.i could even hear him brush his teeth and in zip his case! Poor nights sleep unfortunately - bed very close to the door I think if I'd had a bettwe room I would have enjoyed my stay more but not a bad hotel at all

    4
    « Lovely Castle weekend stay »

    We booked our castle stay as a last minute thing through super break. It was 2 nights in a standard room with breakfast and 3 course meal on the first evening. We made a mistake with our booking and super break sorted things out for us and thankfully the hotel was able to accommodate us if we upgraded. I'm glad we did as this meant the room was actually in the castle part. The room had a four poster bed with steps up to it, we were glad of them as we are not the tallest of people. The room and bathroom was dated in style but very clean and had everything we needed. It could get a bit on the cool side for me and was glad of the extra blanket and heater left in our wardrobe Tip: if you close the window curtains it keeps the heat in more. The 2nd night was much warmer. Our meal was served in a lovely room with an open fire and antiques. The meal it self was fine (the chef not cooking our steak medium but sauce the best we have had) the service was excellent and was looked after well. The bar area and lounge was more stylishly decorated as are all the down stairs areas and yet keeping with the castle feel. Breakfast was nice. Help yourself to fruit, yogurt and usual cereal. Not a huge choice but then I don't think it was a busy breakfast. You have a large choice of cooked items for breakfast on a menus which you needed to order. The choice from the traditional to the pancakes and if you just prefer a bacon butty you can just order that but I like a pastry and would have had to order them instead of just helping yourself at the buffet part. We did get the feeling that if you only had to ask and they would accommodate us - so the 2nd morning we asked for beans instead of black pudding and the girl was happy to swap. We did love the rural setting even laughing at how noisy the sheep were! It wasn't the best idea to google if the castle was haunted before I went to sleep lol. Overall this hotel has a lot of potential and a lovely setting for a wedding. My only suggestion to them is see if you could refurb some of the rooms with a bit more style and extras as I'm not sure it was worth the extra money (it's not unusual for us to upgrade) everything else was lovely.

    5
    « Business Trip »

    Recently stayed in the castle part of the Walworth Castle Hotel, and although I would describe the room as possibly needing a "uplift", the room was of a good size and nice & clean. The only down side was that I could not get any internet connection whatsoever, but I actually felt that this was a positive. My colleagues ate at lunchtime and enjoyed a very varied and reasonable three course lunch and all were very complimentary so much so that the all party of 14 had a evening meal in the bar area of the castle. I have to say that the bar staff were extremely helpful and went out of there way to ensure that we were well catered for. The food itself was again excellent with no complaints from anyone within our party. Breakfast itself was plentiful and catered for all of our needs. I certainly would have no hesitation in recommending to others.

    4
    « A quick pint before going to the Bird of Prey Centre on-site »

    We simply popped into the castle for a drink and warm up before going to Walworth Bird of Prey Centre (amazing). Staff at the bar are nice and friendly though the beer was over £4 a pint. The carvery smelled to good and it was very good value for money. Set in lovely scenery, it is a lovely place to hold a special venue I would imagine.

    3
    « Good for weddings »

    I stayed overnight for a family wedding in September 2015. The drinks weren't cheap, but they were about normal for a wedding. The standard rooms were ok, if nothing flash, although they were reasonably priced so I can't complain. The breakfast the next morning was very tasty!

    5
    « The Farmers Bar »

    Went to the Farmers Bar for the steak night, and it was fabulous! Couldn't fault the meal and service. Really enjoyed our evening there. Would recommend it to everybody, the food was fantastic and a free bottle of wine with the meal. Worth a trip.

    4
    « Castle stay »

    Beautiful location, very remote but fabulous standard. Traditionally furnished hotel with two dining areas, two bars and ample accommodation of a high standard. The views of the countryside were stunning. we ate dinner in the bar and it was probably the only thing I found to be a bit average, however the service more than made up for that, Tony was a very pleasant, helpful man. Had a really good night sleep. I was very disappointed with the breakfast. I had the continental and the croissants were hard like they had been microwaved (and tasted it), and the cheese was dried out. However the ham's were nice and so was the coffee. Having seen the breakfasts I would go for the Greek/healthy one. It looked lurvely. I would defo stay here again, and with the experience I would know to eat in the main restaurant in the evening and to choose a different breakfast.

    5
    « Amazing find! »

    Booked this hotel as a last minute need - I use quite a few Best Western hotels and found this one at a great deal price. It is an absolutely lovely hotel, steeped in history, set in a very rural location. The grandeur of the entrance reception hits you the minute you walk in the door. The hotel is beautifully decorated with a lovely bar area, a gorgeous and cozy lounge/sitting area with beautiful fireplace. It was nice to relax with a drink and a book! I booked dinner at the restaurant which was excellent value for money at £21.95 for 3 course meal - the food was very good quality and well presented. Even the drinks were much cheaper than expected. There is a small but adequate starter buffet at breakfast with a nice menu choice of cooked options to choose from. I had a basic small double but it was a nice room - there are some amazing quality rooms to be booked though if you have the chance. All in all, I would love to have stayed more than one night.

    4
    « TIme Travel »

    I loved this Castle Hotel. From setting eyes on the flags on the roof in the distance to leaving, I was very impressed. Staff all polite and helpful. Room in the West Wing a good size, smart bathroom, tea/coffee making facilities, tv etc. Lounge was amazing, it was as though the cast from Downton Abbey should walk in at any moment. Breakfast good choice of cereal, hot food, cold food, cater for all Evening meal - well we went in the Farmer's Bar and had a roast dinner, this was only 7 out of 10 because the room was empty and we felt like there was no atmosphere. Veg could have been better. Should have gone in the more expensive LAnsard restaurant. We know for next time. The grounds are lovely and the area is rolling hills.

  • 1
    « Inflexible re booking »

    Hi rang to book a room and was dire dry to the website-I have a visual impairment and contacted the website help desk to be assisted. I was specific in that I wanted a flexible booking. I was guided through the process. I now need to cancel the biking and find that I was wrongly assisted and find myself with a non refundable booking. I contacted Best Western who directed me to the hotel manager/owner as it is at their discretion and they have refused. So despite the claims on the website re acclaimed customer service I'm.not in receipt of this. I was offered the option to change the date but as I did explain to the owner I rarely go away due to.my visual impairment.. So I'm £153 out of pocke and no doubt they will let the room and be paid twice. MTH

    4
    « Relaxing Valentines break »

    Had a very pleasant stay, had a room in the annex and was pleasantly surprised as had read some bad reviews. The room was bright, clean and modern with a full bathroom and not just a shower room. We had booked the Valentine menu which was very nice, we would recommend this hotel to others and hope to be back soon.

    2
    « Murder Mystery Weekend Dissapointed »

    Whilst the location is lovely overall I was dissapointed with the overall experience. We upgraded to the King James Suite. Itself was beyond fault. However the general service and complete lack of flexibility of the bar staff spoilt this visit. I was not told at the time of booking in that the paper card attached to the electronic door key was effectively my Id to pay at the bar. This led to significant distress on the Saturday night at the vastly over subscribed murder mystery event. Again payment could not be taken for drinks at the event bar by debit card. Causing a walk and constantly waiting for bar staff. The murder mystery was in my opinion vastly oversubscribed. Seating was cramped and the background noise was at time making the hosted event impossible to participate. Whilst we were asked to pre choose all three courses upon arrival at least one of the sweets ran out. Several of the 20+ friends were asked to make another choice. Being middle aged and in the company of over a dozen friends we were alarmed at some of the behaviour by two of the several + tables. I would be very interested to know if the local fire inspectorate realise so many people are seated in such a small room. Whilst we possibly had the largest suite in the castle the general temperature of the establishment was too high. We certainly had to open windows as several of the radiators did not respond to being switched off. Generally dissapointed.

    3
    « Almost Peace & Quiet! »

    Booked a 2 night break as we had always wanted to stay in a castle & was looking for a relaxing peaceful break. Check in was good. Staff friendly & helpful even spared the time to show us the dungeon. The double room was smaller than we expected mainly due to the bathroom being in a cupboard that had been built in the corner of the room to make it en-suite. I understand that the building will have limitations but still made the room very small. Not sure why there was no complimentary bottled water in the room as usually there is at this chain of hotels. You could get some from the reception but it was chargeable. First night just what we wanted. The second night was a completely different matter. There was an event booked that we had not been informed about when we booked. The noise started at 10.45pm & went on until midnight - thumping disco music non-stop. We were on the second floor and it was so loud we could even hear every announcement by the DJ and was so pleased when he announced last orders at the bar - last 15 mins. It took us a long time to get to sleep once everything had stopped and spoilt the whole weekend. We did not feel relaxed and refreshed as a break away should leave you feeling. If only we had been informed at the time of booking - I did call the hotel to check if we could have a high floor so a missed opportunity. Breakfast both days was very good and cooked to order and there was plenty of parking.

    2
    « Very Disappointed »

    My wife and I visited together with a party of friends for the much advertised Murder Mystery evening. The staff at reception were exceptionally friendly and even ensured that we were able to gain access to our room at 1:25pm instead of the usual 2:00pm. The room, which was in the West Wing annexe, was an adequate size though the decoration was very dark and dated. We both found the that the bed was small and very hard and did was not conducive towards a good night's sleep. Add to this that the room was very warm and there was no way to regulate it. My biggest problem with the room that I had to change the room key on SIX occasions as it continually refused to lt me gain access to the room. On the Friday night, together with friends, we had a bar meal was just about adequate: my burger was only just cooked and the chips were badly over cooked. Breakfast on both mornings was very good with pleasant and polite service though the staff were very slow in removing used cutlery and crockery. On the Saturday night we went to the Murder Mystery event at a cost of £26.95 a head. In my opinion the event was drastic over booked with over 100 people present. This mean t that as we were sat towards the back of the room we were unable to hear any of the proceedings that were taking place at the other side of the room. To add to this when I went to the bar I ordered a couple of pints of ?Black Sheep? beer, a renowned local brew and was told that it was only dispensed from the other bar and that this beer was not sold in the other bar either. When I offered to pay for the drinks with a credit card I was told that I would have to go to reception to pay as they did not have a credit card machine in that bar. The building itself is in an excellent quiet location but despite this I very much doubt if I would visit again.

    5
    « A hidden gem »

    I got married at Walworth Castle in September and would recommend it to any bride, Surinder is fantastic and every request was accommodated. Every single one of our guests said the wedding was 10/10. I have also been to a murder mystery night and for Valentine's Day night and both times it has been lovely. The staff go the extra mile and I always have a fantastic evening.

    3
    « Lovely setting! »

    The castle is in a lovely quiet rural setting with nice grounds and quite impressive from the outside and parking was easy. All the staff were lovely and very helpful (give yourselves a pat on the back) and the booking in process was very easy. However, our room was quite small, although the bed was comfortable. No room for my wheelchair so had to leave it in the corridor. I assume they don't have accessible rooms as we weren't offered one. I appreciate that this is a 12th century listed building and adaptations are limited but our room wasn't in the actual castle but in the annexe and grab rails in the shower would have been much appreciated as it can be very slippery, not just for me but for able bodied people too. We were there for a Murder/Mystery evening. Food was just O.K but it was hot. Bar prices were a little high but I suppose that was to be expected. To sum up, lovely setting, lovely staff, but I think Best Western needs to address accessibility.

    4
    « Really Enjoyed »

    Visited as couples on a Saturday - very impressed as we approached . Check in was friendly and efficient and we were soon directed to our castle rooms. The rooms had tall ceilings - and four poster beds. There was steps up and down out of the bathroom - all very olde worlde leaded windows- fab! Bottled water and robes were provided - large widescreen TV- no complaints. The decor was maybe a little dated but everything was clean. We went downstairs into the farmers bar and sitting by the open fire - the afternoon disappeared . We ate dinner in the main restaurant - the food and service were excellent and the four of us enjoyed ourselves. We slept well and breakfast was good. The hotel is officially a 3 star and I would say it's a very good 3 star- and with a bit of updating could be a 4 star. Definately good value.

    4
    « Great mini break »

    Stayed for 2 nights and was pleasantly surprised by the beautiful surroundings and castle .The staff was outstanding and the food was first class. The rooms although a little small were clean and the bed was very comfortable.

    5
    « Loved this place »

    My husband and I booked for one night b&b in the castle for a night away. We loved it.! Very excited to be staying in a castle.Reception was easy check in with very friendly staff on the front desk.our room was very warm,clean and large with a lovely clean bathroom.we booked in for the evening meal in the restaurant. It was very nice with great service and not expensive at all.we had a few drinks after our meal in the bar area around the fire which was very nice.breakfast was lovely with a great choice.we will definitely be visiting this fantastic castle again.Thank you to all staff for making our stay so relaxing.

  • 5
    « A Castle that is a great venue »

    Walworth Castle is a great venue for a romantic weekend away for couples, but is also great for businessmen requiring hotel accommodation near Durham and surrounding area. The better rooms are actually within the castle itself, but the newer wing rooms are well appointed. Having a choice of restaurants with the formal and informal available. The food is very good, and the portions a good. A very comfortable hotel that I will return to again and again.

    4
    « Excellent staff and dining experience »

    We have just returned from a two night break, our second stay at Walworth Castle and what proved to be a nice break. We were very pleased with the service and staff from our arrival and throughout our stay. Reception staff were helpful and check in was speedy and efficient. The waiter in the dining room, Steve, was outstanding providing excellent service for both evenings and also for breakfast on our day of departure. It must also be said that the food was outstanding on all counts. the hotel is very proud of sourcing local ingredients and without fail these were fantastic. We had room 12 and this was our only area of disappointment. It is located in the West Wing immediately adjacent to 3 steps which meant in the layout of the room that the en suite was up 3 steps and was acually very small. For adults the en suite room was not really adequate, and added to the bed being smaller than we are used to meant that we were somewhat disappointed with this aspect. The hotel is located a few miles outside Darlington, very convenient for A1 and ideally placed to explore Durham, the coast and North Yorkshire Moors. We would definitely stay here again, but request a different room.

    5
    « On route to Scotland and came across this little gem! »

    Booked this last minute as a stop over on route to Edinburgh from London, got a super deal, so really wasn't expecting too much, however, was totally surprised with the beautiful setting of this hotel when we arrived! Set in lovely grounds a couple of miles off the main road, and when you approach the castle itself you can't help but feel a smile on your face! We had a room in the castle itself which was quirky with its high ceilings, tapestry wall pictures and heavy drapes on the window, but with all the mod-cons you need for your stay. The only thing negative was I couldn't get warm, even with the heating on hot! (Probably the ghosts!) We met friends for dinner and stayed in the restaurant to dine. The food was amazing, three courses for £21 and the service was perfect. Totally over expected my expectations which was a pleasant surprise! Would defiantly stay again!

    4
    « Nice Character Hotel »

    Old traditional castle hotel. The hotel seems well appointed, the public areas and the bedroom was clean and comfortable. Only minus was the bedroom being a little cold, but there was an additional fan heater available. Evening food in the bar was very good. Good item selection available for breakfast.

    4
    « Attended a wedding here on the Saturday 5th March 2016 »

    A lovely hotel for the venue, reception staff very welcoming,nothing was too much trouble for them.Room was very clean and everything to hand.My only complaints was the mattress was very hard and well worn, could do with a new one in room 27.Also the room was very cold due to the nature of the hotel not having double glazing.Saying that the staff brought us a small convector heater which soon warmed the room up nicely. Food at the reception was well presented and hot.Staff here again second to none,well done.Would I stay hear again yes as nothing was too much trouble.

    4
    « Murder Mystery Event »

    Visited the castle for an overnight stay and murder mystery event. Check in was friendly and efficient. We enjoyed coffee in the comfortable lounge. However we had booked a disabled room and found that the adaptations were minimal. There was no walk in shower or grab handles in the bathroom and I am pleased I was not in my wheelchair as there was very little space in the bedroom to manoeuvre. The evening's event was very enjoyable but the room it was held in was very cold. Breakfast in the morning offered lots of choice and my friends and I all enjoyed it. The staff throughout were all very friendly and helpful. So a mixed review, with some tweaks this could be an excellent venue.

    5
    « A great place to celebrate »

    We had booked the Tower Library Room to celebrate a special occasion with a small group of friends. From the initial booking the staff, particularly Surinda, could not have been more friendly and helpful and on the day of our celebration, our waiter, Andrew, was attentive, friendly, professional and impressive in all respects. The food was delicious and beautifully presented and we were allowed to eat and celebrate very privately. I will definitely be going back to Walworth Castle and may sample the accommodation there and I would highly recommend the food there and also the Castle as a venue for a celebration.

    4
    « 'in laws afternoon birthday tea' »

    Booked for afternoon tea with in-laws and 2 young children, special request of jam. Nutella and ham sandwiches catered for (all separate) the children! Food for 4 adults was plenty however, I would have preferred more sandwiches rather than cakes, scone with jam and cream, lemon posset, macaroons and madelenes. All the food was tasty and what we didn't eat was boxed up so we could bring it home. Staff were polite and courteous and were very accommodating to all especially the children getting them crayons and colouring paper. Recommended place to go for afternoon tea for all the family, good quality food at a very reasonable price, with it also being the cheapest place around the area!

    5
    « Nice Hotel »

    Stayed overnight at this hotel, room was lovely along with the service from the staff especially the bar man called Liam, he made sure that we were well looked after and was very attentive and professional. Will be returning

    4
    « Business Overnight »

    Regularly stay here when in the area. Super hotel, all it lacks is a gym. Got a special price deal and then got upgraded to 4 poster room in the castle. The food is very good and the staff very attentive. I look forward to returning.

  • 5
    « Upgrade to a suite »

    We had seen the castle a few times and also had a meal there before, booking in was really easy and the receptionist was very friendly. We were given room 17 the room was nice and in the castle but it wasn't what I expected so we asked if we could upgrade. This we did and we were not disappointed we had room 16 we had a lovely seating area with views out over the fields, bathroom was huge and had a corner jacuzzi bath sink and loo. We did try the jacuzzi out but when we turned it there was a putrid smell coming through, it smelt like a sewer, so much saw we had to empty the water and put fresh in, this was my only gripe. Our bedroom was in the castle round turret and it was lovely and comfortable. We had paid for bed breakfast and eventing meal and our meal in the evening was sublime. I had garlic mushrooms, other half had black pudding and panchetta, main was steak which was gorgeous other half had stew and parsnip stew and dumplings which he throughly enjoyed. Then coffee to finish sheer bliss. All in all we had a lovely short break and will definitely be returning as I'm looking forward to their murder mystery night.

    4
    « Beautiful castle »

    We stayed in a suite and were impressed at the size and cleanliness of room. Yes there were signs of wear and tear but we wouldnt think it wouldnt due to age and cost of room. Good value for money. We had a meal in the bar which was fairly priced and tasty. Breakfast was lovely with a good choice although my husband was disappointed it didnt come with beans, but then again he never asked if this was possible. We asked a young man on reception about the dungeon and although it wasnt open at the time he was kind enough to take us down and give us a little tour and background of the history, we were impressed. Ad the weather was cold and very windy we didnt go far but would definately return when the weather improves as we would love to visit the birds of prey and enjoy a drink outside. All in all a lovely historic castle ideal for a romantic get away.

    5
    « A hidden gem- who knew? »

    I've been looking for a castle for myself and my son to stay in for some time as I thought it would be a great experience for him. Needless to say all castle hotels were very expensive so I'd just about given up hope when I stumbled on Walworth Castle - only half an hour away in Darlington. They had a cheap winter rate available during half term so I snapped it up. The castle looked exactly like portrayed on their website, the staff were lovely, organising a tour for us to see the dungeons and the rooms used for weddings (which are amazing - if I'd known about it 12 years ago I would have loved to have been married there). Nothing was too much trouble for them. The lady on reception even rang once we were in our room to check everything was Ok and we had everything we needed - now that's customer service. There isn't much to do around the castle in winter but there are lovely seating areas inside with lovely warm log fires, a gorgeous restaurant and bar where food is also available. My son really enjoyed his power shower in the huge bathroom. We had a good night sleep and breakfast the next day was spot on. ~I can't recommend this place enough. Its fantastic. We travelled by train from newcastle to darlington and paid £15 for a taxi to the hotel. I can't believe I didn't know about this place. Thank you so much everyone at Walworth, I really hope we come back.

    5
    « Great castle »

    Great place to visit, staff lovely and good food and drink and lovely place to stay very family friendly and good play area outside for children and the birds of pray are a must,great couple of hous and so interesting.

    3
    « Valentines Visit »

    Stayed here on Saturday 13/02 for Valentines weekend with my partner. The hotel is in a beautiful spot and is visually stunning. The castle is obviously very old and has plenty of character about the place although there are signs of wear and tear, particularly in the annex where we were staying and the window in our room was in urgent need of replacing. The room itself was adequate for a one night stay although it was a little cold but nothing an electric fan heater, (supplied by the hotel), couldn't sort out. The shower in the bathroom wasn't very good. The Valentines meal was very average, in a freezing cold conservatory and we felt rushed by the staff, this was the low point of our stay as we expected a little more for the price. The staff in general were kind and polite. The breakfast was tasty although a little top heavy on price. In all, a great location and hotel and ideal for a one night stay although would be expecting a little more if I was to stay for any longer than one night; certainly worth paying a visit to due to its character alone.

    1
    « Ms »

    We didnt book valentine meal as we didnt like alot on menu..asked if we cud still have evening meal' yes was reply'..to get here and told we could only eat food on menu. So ate bowl of chips..also tv too loud in next room..not happy with whole experience..very hungry customer.

    5
    « My partners birthday weekend »

    I booked this weekend for my partners birthday. we had a suite with a 4 poster bed. Included with our room was breakfast on both days and an evening meal on the first night. Food was fantastic, staff were pleasant and very helpful. On the Saturday as my mother in law was only 45 minutes away we decided to invite her over in the afternoon for afternoon tea. We have had many afternoon teas both in UK and abroad, the Ritz 3 time and we both agreed the standard and selection was the best we have ever had. Room was clean and warm (being up north!!) Love our stay and would come again.

    5
    « Few days away »

    We had a lovely relaxing time. The staff could not have been more friendly and helpful. Will definitely return. Will be nice to return in the Summer and make use of the grounds and mayeb visit High Force.

    4
    « Great romantic destination »

    Walworth Castle is a lovely romantic retreat, with the added benefit of being an historic building.with many architectural features. It has modern touches, but it still retains an olde world atmosphere which just adds to the romance of the building.

    2
    « Annex very thin walls »

    Second time I stayed here and the annex is a modern addition to the hotel and the walls are paper thin, especially if you get a noisy neighbour. I cannot understand why you would build a hotel with walls like this. The rest of the stay was pleasant enough and the food is really good, big portions, try the mixed grill off the bar menu.

  • 5
    « Catherine and Darren's Wedding 16/1/16 »

    We had our wedding breakfast and evening reception at Walworth castle and I can only describe it as amazing. Surinder and Steve very so helpful throughout and Steve could not do enough for us during the whole time there. The castle has beautiful surroundings and the food was delicious. A big thank you to all staff we both had a amazing time and we will definitely be coming back again xx

    5
    « ' Treated like royalty in Walworth Castle,can't wait to return!! »

    Both Andrew the manager and Auriele on reception helped to give this hotel such a personal but professional touch which was a refreshing change from the corporate orientation of modern hotels.We felt so welcome and so at home in the comfortable and relaxing hotel with its individual charm,tasteful decor and excellent setting. We sampled the 3 course dinner which was very tasty and well presented with a lovely touch of pre -starter nibbles. The location was superb to visit the town of Durham and Richmond as well as Hadrian's Wall and Beamish. The bed was comfortable and the room was clean.We plan to return later in the year.

    5
    « random stop »

    This was the last stop on our honeymoon travels , we found it on late rooms. What a stunning location. The service with the lady on reception was great think her name was arialle or something similar. The room was lovely , the decor was superb. We went down to the resturant my husband chose the risotto and I HD the soup . Great taste and presentation. We will deffinantly be returning.

    5
    « 5* service. »

    Booked for my birthday surprise and had a great stay. The hotel is in a lovely secluded location and looks every bit the part with its towers and mullioned windows. The best part however was the staff. The most attentive, polite and cheerful people I have met in ages. Other hotels please note! From the young workers to the more mature staff they were a real credit. The hotel was lovely with lots of character and very clean and welcoming. The food in the restaurant and the bar was very good and prices very reasonable. We were upgraded to a suite on 2nd floor in one of the towers with 4 poster and separate lounge. Very quiet and nicely furnished. Bedroom was a little cold but they supplied a fan heater which helped a lot. Will definitely be back here again as the staff just made it for us. Smashing!

    4
    « Overnight stay »

    Stopped at the hotel overnight as a small getaway to celebrate the new year. The hotel is secluded and is visually stunning. The lobby area, lounge and pub are all well kept and all members of staff were friendly and attentive. The food in the pub wasn't amazing but was very reasonable for the cost. Drinks were also reasonably priced. I'd upgraded our room to a four poster in the castle. As others have mentioned, the furniture consists of some themed and also an Ikea work desk. There were a few cobwebs on the ceiling and the window area. The bed was impressive but a little odd. A divan bed has been placed in the frame of the four poster bed on top of the original bed slats/wood. It's that high that you actually have to take a run and jump to get onto it and its quite dangerous in the night as you forget just how high it is in the dark. The bathroom was lovely, very modern with large towels and robes. What you'd expect really! All in all a lovely stay but there are a few areas which could be improved.

    2
    « A bit dissapointing »

    I was going to give this three stars as the whole experience generally averaged out, but breakfast tipped it towards two stars. So, the good stuff.. it is indeed a beautiful castle on the outside in lovely grounds. Average.. I read the castle was originally converted to a hotel in 1981 but has been recently refurbished. Unfortunately some of that inconsiderate dated conversion still shows in places. Some public spaces are lovely, reception is oddly enclosed giving you a poor first impression, and then there are weird bits like a corridor that feels like a service corridor alongside the kitchens. One end of the bar is charming with original beams and a nice log burner, the other end is like an 80s throw back with a pine bar area and an overload of fake beams. OK, it's a castle, it's a bit quirky. Also, be warned, it's a castle, it's really draughty and cold away from that log burner (although having doors wide open probably didn't help). The poor.. our dinner in the bar was like a school dinner, slightly soapy veg and swimming in far too much gravy. Our room in the West Wing was tiny and oddly laid out (looking at the fire exit plan it looks like the rooms are all of different sizes). There was some rubbish left in the room left by the previous guest down the side of the bed which suggests it wasn't cleaned properly (although actually the room otherwise did seem clean.. but these little things make a big difference to your experience). And finally, the sharp intake of breath moment... apart from juice and cereals breakfast is a 'to-order' affair. Unfortunately you are only allowed to order one thing of the menu. I tried ordering eggs on toast and some cooked meat/cheese on the side (hardly seemed greedy??), but I was told I couldn't. Breakfast isn't exactly cheap so just tipped the balance.

    3
    « Christmas Carvery »

    This was our second Christmas Carvery lunch at Walworth and was very disappointed compared to last time. It wasn't awful- it was average and nothing special. also a completely different atmosphere compared to last time we went, with the exception of the older guy who was working the bar who was very pleasant, the rest of the staff seemed very stressed, inexperienced and/or sour faced. We hadn't even sat down & settled in before our orders for starters and desserts were asked for - even though it was obvious most of us hadn't even had a chance to look at the menu the guy stood over us until we made our choices quickly and without thought. We hadn't even put in a drink order! The starters were very nice, no complaints there. The main course - the plates were tiny! Also I had 2 tiny cuts of Turkey, The girl serving had obviously been told 2 slices but as mine was first cut from the small end of a rolled Turkey Crown (which was very tasty) it was so small I had to hunt my plate to find it! Surely common sense could have been applied. The vegetables were very nice- cant fault them and so were the Yorkshires. No parsnips though? Dessert was nice enough- I had some chocolate thing but cant remember the name as I stated earlier didn't really get a chance to digest the menu and take in the names! The service was rushed and without thought-not a problem any other day but expect better Christmas day. Would I go back again for Christmas? No. It wasn't bad but it definitely wasn't good and I expected more for my money than I got.

    5
    « Overnight stay »

    Just returned from a overnight stay at walworth castle hotel. Beautiful place, highlight for me was how friendly all the staff were. Food was also excellent, prices very reasonable. I will definitely return, and would recommend this to anyone.

    5
    « a real late booking »

    we booked at 8pm and arrived at 11pm, check in was no problem, friendly and swift, so than you to the night porter for this one. Rooms were a little small, but warm, comfy and everything worked. Breakfast was brilliant, fresh cooked, great choice and well served, check out was equally as good, swift and friendly. parking on site is plentiful

    5
    « Fantasic Party Night »

    We had our Christmas Party here on 19/12/15 and what a fantastic night we all had. There were 28 of us and we all agreed it was one of the best we had been to. The food was amazing and cooked to perfection. I really cannot rave enough about the food. Even the vegetables, which are normally over cooked at this type of function, were perfect. The Staff were all friendly and went out of their way to be helpful. I would particularly like to thank Mary and Debbie on reception. We all stayed in the Hotel and the rooms were all nice and most importantly clean. There is not one negative thing I can say about the Hotel, the food or the staff. Thank you Walworth Castle for making our Christmas Party Night so much fun.

  • 5
    « Excellent!!!! »

    We arrived on Tuesday 15th of December for 3 nights, what a welcome!!! Ariela the receptionist was so warm and gave us a great insight to the castle, felt like we were visiting family due to her manner. On the 2nd day on coming back our key would not work in the door, Stephen the manager tried what he could then apologised and asked if we would mind moving rooms, we did not mind. As we were going through reception ariela gave us a cheeky smile. You can imagine our faces when we seen our new room....stunning and so much very appreciated!!! The food the staff and the hotel were fantastic...hats off to Best Western!!! You definitely know how to run this hotel...will be back.

    5
    « excellent »

    from reception right through to the dining room everything went smoothly due to the professionalism of the staff. the food was top notch, room a pleasure to sleep in and Mary on reception was very professional and knowledgable. the service at both evening meal and breakfast was wonderful. all in all a great stay. try the hotels own website for offers as we got a better deal than the late booking companies were offering.

    2
    « I don't belieeeeve it! »

    Booked this on secret escapes to get away after a family bereavement for £89 including breakfast, thought a little luxury would be welcome and as this was promoted as 53% off my expectations were high. Unfortunately, it was the smallest room I have stayed in outside of London, any feel of opulence quickly drained away as soon as we walked though the door, my partner kept banging his knees on the bed legs whilst trying to navigate the room which resulted in a few choice words, which were probably heard by both rooms either side as the walls are so thin we heard all of their activities. The room furniture was a strange mix of ikea and mock period, the sink and mirror in the bathroom seemed like they had been salvaged from an infant school they was so incredibly low. I realise the staff probably have very little influence on what are fundamental building design flaws, indeed the staff were very helpful. The exterior castle building and public rooms are impressive and the hotel and room was clean. My scrambled eggs were fine but my partner had the full English breakfast which seemed dry as sticks as it lacked beans or tinned tomatoes. Having looked online it would seem that there are comparable deals to be had and we did not get our bargain luxury experience, which is the primary reason as a fair and seasoned reviewer I have scored it so poorly to reflect my disappointment.

    3
    « Sunday Lunch »

    Very good quality Sunday carvery as always. Lovely surroundings and our nearly 2 year old enjoyed playing in the outside play area despite the cold weather afterwards. In line with other decent quality and good value Best Western hotels - however repeatedly disappointed by the customer service skills of a certain bar member who seems to treat customers with disdain.

    3
    « Strange smell »

    Came here for a murder mystery night with work colleagues, entertainment was good, meal was poor, typical Xmas fare, I understand it is an old building but the smell of drains next to an eating place is unacceptable

    5
    « Excellent through out »

    Booked hotel through a late deal website, was pleasently surprised by everything at the hotel, the room was an upgrade to a castle room with four poster bed & was tastefully decorated throughout. Receptionist on Saturday evening & Sunday morning exceptionally helpful & pleasant as was waitress ( didn't get names which a shame because both deserve a mention ) If I had one minor criticism the evening meal was delicious & well presented even tho the hotel was busy with a wedding + Christmas party , but most ingredients appear on menu twice making it slightly limited on choices ie black pudding starter & pork main course with black pudding! That said the food was off a very good standard. I definitely hope to return! A lovely stay thank you.

    4
    « Walworth Castle »

    Visually impressive and with a friendly and welcoming staff, the Walworth Castle was an excellent place to stay. The rooms were clean and comfortable, and the staff pleasant and professional. The breakfast and bar meals were ample and tasty. My only slight reservations are that our room was a little small, and it would be good to have cask ale in the bar, however I would be happy to stay here again.

    5
    « 1st Wedding Anniversary »

    We stayed in the Cottage and had the most wonderful weekend , the hot tub was amazing and the cottage was beautiful. The hotel staff were very friendly and very helpful and went the extra mile in helping us when needed . We also dined in the Farm Bar restaurant and the food was delicious. We will definitely be looking into booking for next year thank you for a very memorable weekend.

    4
    « Murder Mystery Night »

    attended a murder mystery evening with my wife last Saturday night which included an overnight stay. The entertainment provided by amateur actors was excellent the "murder" being portrayed between courses of a lovely three course meal. Diners are the detectives and because we were a party of two we joined the adjacent table of six. The food was very good, the acting top rate and the hotel staff were second to none. After a good nights sleep (in a 4-poster bed) we had a substantial full English breakfast and left satisfied with a great visit.

    4
    « Attending a party at the hotel »

    Had a great time at the party and just had to go upstairs to room after. comfortable bed friendly staff only complaint couldn't open window also the bathroom fan was very noisy price was good and so was breakfast

  • 4
    « a nice little surprise »

    Stayed here in late November as we were dining in the nearbye Raby Hunt. Was a little worried as to what to expect after some of the negative reviews but i can honestly say we really enjoyed our stay. The building looks lovely on aproach aspecially at night and although we were in the west wing the standard and furnishings etc were really good. Staff are friendly and informative and helped out with our taxi to the restaurant. Didnt stay for dinner or breakfast but the restaurant was set up before we arrived and looked nice. Free wifi throughout the hotel. Will return.

    3
    « Wedding stay »

    Visited this beautiful hotel attending a wedding yesterday. On arrival at 12 for the 13.30 wedding though our room was ready we couldn't check in unless we paid £25 early check in fee. Very disappointing and unnecessary as it was £97 per room for the night and a very small room at that. We asked if there was a courtesy room offered to get ready in but no was the answer. We feel this was poor value for money. Shame really as this poor customer service lets the hotel down.

    2
    « Hotel stay »

    The room was not as fully functional as it should have been, it was cold and some electric sockets either didn't work or were not fastened to the wall properly. The bathroom radiator didn't work at all. The central heating boiler must have been near our room - it came on at 6am and it was impossible to sleep through its racket. Tea and coffee at meal times was nothing better than warm water - nothing to tell it was either tea or coffee. Very disappointing. Not upto Best Western standards.

    4
    « Beautiful rural setting »

    Main building is set in a castle the main rooms benefit from many period features which add to the ambience of the place. The place is let down slightly by the West Wing which could do with some redecoration. The grounds are extensive and are a joy to explore

    4
    « just by chance »

    we pulled of the A1 a week ago, and found this Hotel, although they were in the middle of a wedding reception they found us a small but adequate room with all that is comfortable for a one night stay in the middle of a long journey. We had a very good meal at the farmers bar with attentive and friendly service from Tony and Bea. All in all a very pleasant stay.

    4
    « Fantastic exterior & interior »

    The exterior of the hotel is very imposing and impressive as is the reception area and the public areas with plenty of free parking around the hotel. My room was well furnished although the bed was rather hard and the desk/dressing table was rather low. The room had free WiFi although the speed was a bit slow. There is very little mobile reception inside the hotel and you have to go out into the car park to get a signal. Dinner in the bar area was rather disappointing as I'd selected a Barnsley chop and asked for it medium rare only for the waiter to come back and say the chef could only do it well done which was rather annoying so I changed to a steak which was a bad choice as it was chewy and rather tasteless with not very good chips and huge bland onion rings. Breakfast was much better with everything being freshly cooked and of good quality although for some reason the black pudding seemed to have been deep fried and was much to crispy. Overall a good experience but the food in the evening needs improving.

    4
    « Kev's Trip »

    I have been to this Hotel twice, once on business the other a little pleasure trip. The first time I stopped in the newer part of the Hotel, the room had all the usual facilities expected in a modern hotel, the only issue was the walls where paper thin. So romantic intentions would have to be very quiet:) The second time my Wife and I stopped for a couple of nights, this time in the older part. The first room we had was a nice size, the only issue was no TV control(no hardship) but the bed was very hard. We requested to move rooms the following morning, the staff put us in another room, lovely bed this time. I can't comment on the food, as we didn't eat there, choosing to eat out in the local area. The staff where a credit to the Hotel, nothing too much trouble. Would I stay here again, certainly:)

    5
    « An amazing event in an amazing castle! »

    We spent the night at the castle after a family wedding. We booked via LateRooms and got a decent deal on a small room, it was all we needed although I have to say it was very very small, you couldn't swing a cat in it! Fine for us, it was only for sleeping in. I got asked to go to reception by the lady who checked us in and she said there was something wrong in our room and she needed to move us. Fair enough, we expected to be moved into a similar room but then she said we would be getting an upgrade. Great! Well it was much much more than great, we ended up with a suite and a 4 poster bed. Absolutely amazing! Great service, great staff, amazing organisation for the wedding which went off without a hitch. Wish the weather had been better so we could have had a walk around the grounds this morning but I can't complain as the views from the windows in our room were utterly beautiful.

    4
    « First time staying in a castle »

    Only found this place when my usual hotel was full Impressive - lovely setting and couldn't fault it The breakfast was superb and served really well My colleague had eggs Benedict and although my breakfast was superb I wished that I had the same as him Would return when back in the area

    4
    « Overnight stay »

    Loved the overnight stay in a castle. A great experience as castles history intrigues me. Great food and great service. Only gripe was only 3 beers on tap in the bar that are not well known. All other beers in the fridge.

  • 3
    « Decent value for money »

    As a last minute booking I was surprised to get a room here at less then £50. I dare say I was in the lesser part of the hotel; however the room wasn't bad at all and certainly more modern then the gorgeous castle/hotel itself. For me the bed wasn't the comfiest however opinions will always be divided on this but I found the service and "pub style" food very good! The menu on offer was really good and the food complimented this! The drinks from the bar however were way to expensive! I always thought the further south you travel in the UK the dearer the pint/wine!? I would happily stay here again all being said and would probably pay that bit more to have a more refined/special room.

    5
    « would definitely stay again - shame is was a short visit. »

    We booked in to the hotel at the last minute. Arrived late (9pm) and left first thing in the morning..... however..... When we arrived the hotel looked and felt really clean and reception were expecting us and ready to show us to our room. Very polite and attentive. Advised re the bar, lounge, our room and breakfast in detail. The room we were allocated was lovely, a tad cosy maybe but was fine for me and my husband for a short night stay and a steal really for what we paid. We had a drink at the bar and then went off to the room to relax. In the room we couldn't get the TV to work so asked for some help from reception.... The remote would not work with our TV..... So they moved us rooms... A little embarrassing really as we could have lived without it...... The room we were moved to was lovely and had a four poster bed (glad I moved now!) Nothing was too much trouble, the room was lovely and the rest of the hotel was very clean and well presented, costs including the bar were not too bad either. Very lovely stay and I would definitely return. We wish we could have spent more time looking at the hotel if we had it as it was a beautiful old building.

    5
    « Excellent last minute stay »

    At last minute we needed a local hotel to stay in for the night and rang Walworth Castle to see if they could accommodate us. Not only did they fit us in without a problem, but the staff couldn't have been more helpful and pleasant. We ate in the restaurant, which had a great atmosphere and the food was lovely. Room was charming - it is a castle after all ! Made to feel really welcome. We will return.

    5
    « WONDERFUL STAY! »

    Spent 2 nights in a four poster suite. The bathroom and lounge were modern but the bedroom was in the style you would expect from a castle of this age. The bed and pillows were the best we have ever had in a hotel. We ate in the restaurant both nights and was surprised on our wedding anniversary with a bottle of champagne and rose petals on the table. A very big thank you, it was a lovely surprise. The food is excellent and served nice and hot, not lukewarm as served in many hotels. The castle and its staff are a credit to its management and owners. The views from our windows were wonderful. Breakfast was served in the Farmers Bar and was well cooked and enjoyable. Will we return, most definitely!

    5
    « brilliant experience »

    Travelled 3 hours to stay at Walworth castle for a night, as a birthday gift and it was brilliant. Was upgraded free of charge to a four poster room due to it being a birthday, and all the staff were excellent, to making sure the price wasn't said so the birthday guest didn't know. Fab location and the castle was very authentic.

    5
    « Golfing Weekend »

    Splendid location, not far from Scotch Corner, and a perfect place for a stopover coming up from London for our golfing weekend. Nice an quite so got a good night's sleep before heading off to a local golf course.

    5
    « Friendly hotel in beautiful surroundings »

    Stayed here for one night on business trip. Staff were really friendly. Thoroughly enjoyed my meal in the farmers bar, and the breakfasts are wonderful. Room was a good size and comfortable. Intend to go back.

    5
    « honeymoon retret »

    must say one of the best hotels we have stayed in, the surroundings, castle , staff , food, rooms , bar , restaurant, were fantastic,would definitely recommend to friends and family, we will be back, thanks very much for a pleasant stay Dave

    4
    « Beautiful place »

    I booked a castle room with breakfast and a 3 course meal for my partners birthday. We had room 25. The staff were friendly and very helpful. The meal was the best i had eaten in a long time. There was rose petals on our table and a candle in my partners dessert. We couldnt have had a better night. Breakfast was amazing. The room was spacious and had everything we needed. The only thing wrong was the mattress was so hard that it became painful, and both myself and my partner couldnt sleep. If there was a sofa in the room i would have slept on that. Overall it was fabulous and would definitely return but just ask for a room with a softer mattress. I am even considering having my wedding here.

    5
    « Smashing place to stay but needs new beds certainly in room 2 »

    We stayed for just one night and found the hotel to ideally located close enough to Darlington but far enough away to enjoy the tranquil surroundings lots of character and great staff the breakfast was unbeatable, We stayed in the annexe so the room was a little small but adequate, Clean and fresh the only thing I can fault was the bed it was hard so hard to be uncomfortable in fact as I woke for the umpteenth time I even pondered sleeping on the floor

  • 2
    « Afternoon tea a real dissapointment »

    My wife and I called here for afternoon tea having been given a Red Letter Day gift earlier in the year. Whilst the sandwiches provided were very nice and fresh, the so cold "dainties " were very poor indeed. The scones were tasteless and dry, as were the lemon cake and profiteroles. We will call again in a few months time, as believe it or not, we have been given a second Red Letter Day gift to this location. Let's hope it's improved.

    5
    « Wonderful Wedding »

    Just stayed at this lovely castle as my son had his wedding there - we had a fabulous time - excellent food, excellent service - the room was warm, spacious, comfy , clean - the staff are helpful and friendly - nothing is too much trouble - really really good - would happily stay at this castle again - 5 star

    3
    « walworth castle »

    Walworth castle was very impressive from the outside and the main areas i.e. the main reception area, dining area and bar area were all well kept and in keeping with the style of the property. however the room we stayed in seemed more like staff accommodation not in the main castle itself we had to walk passed the kitchen which was very noisy and busy with people coming and going. The room was compact but was clean and tidy and met our needs for the stay.

    5
    « A castle fit for a King »

    Lovely hotel nestled in a very quaint location and lovely and quiet. The breakfast was lovely and the staff were extremely helpful and contended well with an extremely busy night. Overall a very good experience and would recommend it.

    4
    « Really good »

    Stayed here for work for a couple of nights. The staff are good and the rooms in the annex seem reasonable. I understand that the rooms in the main hotel building are better. The set meal for dinner was really nice and good value. You order your breakfast from the table so you might not get as much as you may want. I am sure you can ask for more.

    5
    « Extraordinary Hotel & Castle »

    Went to meet some friends from Darlington & had a delicious meal at the hotel with them . The service & menu were both really good & we all enjoyed the meals & wine . Our room was inside the main castle & was a good standard which met all our needs .

    5
    « walworth castle »

    walworth castle was a very good place to stay. The rooms were a good size and were confortable, the staff very friendly and helpful, and the location/setting was fantastic. I would very much recommend this hotel to anyone wanting to stay in this area.

    4
    « Amazing weekend in Amazing surroundings? »

    On arrival you turn into the gravel driveway leading upto the entrance to the Castle and enter into the reception area. The receptionists were lovely?very polite and friendly but more informations should have been given with regards to how evening meal and breakfasts work. We were given our room and asked if we needed a hand with our bags (If I had known that we had 3 flights of stairs to get up I would have accepted) The staircase if impressive if a trifle noisy on walking up and down them. On entering our from I quickly realised that my husband had booked a suite as a surprise for our 40th Wedding Anniversary and it was amazing a corridor let through an arch into our lounge area with a large lcd tv and tv box and a comfortable settee this let into our bathroom which had a large jacuzzi bath and was a really good sized room. You walked a bit further down the corridor and into the bathroom which had a lovely 4 poster bed which was impressive, but could do with a new mattress as it was rock solid and so 2 nights of not very much sleep was had?it was also about 3 ft tall and needed a step of some sort to in and out of it and was on the small side too but looked impressive. We went down to dinner at our preferred time and although the food was lovely in the main dining room it was pricey and not very big portions. (plus it hadn't been explained at booking in that you could also use the bar menu to the amount alloted for your meal and pay for anything over the set amount of money. Our drinks were ordered and did come quickly but the wine we ordered was just plonked unopen on the table. It was not opened, poured and sampled before hand (wasn' tupto standards of the venue) First course arrived quickly but had to wait a while for plates exc to be cleared. By this time our waiter allotted to the dining room had disappeared and it took ages for the plates to be cleared and the next course to arrive and then we sat about an 3/4 hour for the main meal to be cleared away and further time for the sweet order to be ordered and brought back. The next morning we came down to breakfast and again it took ages for orders to be taken (toast ordered and 2 miserly thin slices of cheap toast brought to the table) Cooked breakfast was lovely though. We went out for the day to return later to find the wedding they had booked in had taken over the hotel. The carpark was full and on entering the hotel the entrance was full of wedding guests and we were looked on and commented on as should of not being there. They were very rude. We had paid a fair amount for this special 30th anniversary away and made to feel like interlopers. We decided to go for a walk as we couldn't get near the bar or lounge areas. We came back in an hour later and luckily they had all retired to their allotted banquet room. We went into the bar for a drink and decided to book into there for our evening meal. The evening meal in the bar was lovely and we really enjoyed our evening We retired to our room only to be awakened abruptly by the fire alarm going off right next to the bed at 8.30 in the morning. I have rheumatoid Arthritis and it was painful enough to get up and into the bed (as no step) but I was so shocked that I fell out of the bed injuring my already painful knees. The sound quickly went off but we decided to get ready which is a slow and painful experience at anytime without hurting myself falling out of the bed. No body could be seen coming out of the building so we carried on getting ready? alarm went off a bit, on and off, on and off?still no one coming our of building (nobody went around the floors letting people know what was going on) I went out into the hall and an elderly gentleman who's wife is also disabled said he would find out what was going on. People were sticking their heads out of rooms wondering what they should do. He came back to say it was a false alarm?surely it was upto staff to go round telling people that not a customer (I tried to tell reception about the alarm going off and hurting myself but they didn't seem to listen to me). Of course because everyone had been woke up everyone decended on the dining room at the same time and whoa ?how to cope?we couldn't get into the dining room and had to take a table in the lounge?(surely the dining room was for main hotel guests and lounge should be for guests from the wing. We were stuck in the lounge and left for an hour while waiting for someone to take our order and serve us?4 waiter and waitresses were serving on the dining room tables. There was also a poor selection on the self serve breakfast area and not a yogurt in sight. My breakfast came out with uncooked and raw black pudding on the plate?yuk. Please don't get me wrong we had a wonderful weekend in a gorgeous Castle but just some aspects spoiled it that could have easily (and after so many years of being a hotel should be none existing) been avoided.

    3
    « Nice Place »

    Had a one night break at this 12th century castle in lovely grounds. The bar was fine but could have been more comfortable the restaurant was nice food was good. The four poster room was small but adequate the only thing was I found annoying was the bathroom light instead of being on a switch was operated by a sensor and timer which was not good through the night also needed another bedside lamp to read by. Must cost a lot of money to up keep such a large place but doing their besn

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'A1(M). Prenez la sortie 58, suivez la direction de Corbridge sur l'A68 sur 3 kilomètres. Au pub (The Dog) situé sur la gauche, tournez à gauche et suivez cette route sur quelques kilomètres. Le BEST WESTERN Walworth Castle Hotel est sur la gauche. A partir de l'A68, suivez les panneaux touristiques de couleur marron.