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Best Western Plus Hotel Santee Inn, Santee

4.5/5  - basé sur 1134 notations.
I-95 Exit 98, 29142, Santee, United States - visualizzare mappa

Situato in una posizione ideale vicino all'I-95, questo hotel di Santee offre camere confortevoli e facile accesso alle attrazioni locali, tra cui campi da golf e parchi nazionali. Il Best Western Plus® Santee Inn, che occupa il primo posto nella classifica di Trip Advisor per la città di Santee, offre camere spaziose, comode e arredate con gusto dotate di televisione via cavo/satellite con HBO® e accesso a Internet ad alta velocità gratuito e parcheggio appena fuori dalla porta per le camere situate al piano terra. Gli altri servizi di questo hotel del Santee State Park comprendono colazione continentale deluxe gratuita servita tutte le mattine, piscina all'aperto riscaldata e ristorante all'interno dell'hotel, ideale per un pasto veloce. Viaggi per affari? Il Best Western Plus Santee Inn è il luogo ideale per riposarsi e rilassarsi durante i viaggi lungo la costa orientale e offre anche strutture meeting per rendere il tuo soggiorno ancora più produttivo. Mentre sei in città, non perderti le attrazioni locali che circondano questo hotel di Santee, quali il Santee State Park, il National Wildlife Refuge, il bel lago Marion e molto altro. Se desideri trascorrere un po' di tempo sui fairway, questo hotel è il posto giusto dove soggiornare grazie alla sua vicinanza ai numerosi campi da golf situati ad appena tre chilometri circa di distanza, quali il Santee Cooper Golf Resort e il National Golf Course!Durante i tuoi viaggi a Santee, South Carolina, c'è un solo luogo dove soggiornare, è il Best Western Plus Santee Inn. Prenota online oggi stesso e risparmia in questo favoloso hotel situato in una posizione ideale lungo l'I-95. Ti auguriamo un soggiorno gradevole!

Best Western Plus

Hotel Santee Inn

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i vantaggi dell'hotel

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Certificate of Excellence 2018
Basato sul parere di 1131 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
626
Molto buono
353
Nella media
110
Scarso
19
Pessimo
23
CONSULTARE I PARERI SU
Affari Affari
58
Business Business
41
Da solo Da solo
78
Di coppia Di coppia
271
In coppia In coppia
465
In famiglia In famiglia
410
Viaggio con amici Viaggio con amici
72
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Selfish non caring hotel chain"

1
17/09/2018

During the recent hurricane we evacuated to Santee BW. After our 2nd day with the storm approaching they post a sign stating if power goes out no refunds. How would they expect GUESTS to stay in s dark room with no A/C? We immediately checked out. How greedy can this world get? People at a vulnerable time , taken advantage of . No more Best Western, should be Worst Western.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Im sorry you feel the way you do. But we were taking everyone who needed a safe place to stay even with all their animals. We never lost power so everyone was fine. We put that note up to let everyone know If the power was to go out we did not have back up generators. Everyone understood. Again I apologize for the sign but Im thankful you were safe and we had no power outage the entire time. Kimberly Smith Front Desk Manager

"Nice place"

5
13/09/2018

Much better than some other motels we've tried in the area. Never stayed here before because we didn't think they allowed pets. We travel with two mini dachshunds. We were very pleasantly surprised. It is well kept and clean. They have a more than adequate breakfast with a nice variety of food...grits, sausage gravy and biscuits, eggs, waffles, etc. Desk personnel were friendly. Bonus: it's next door to Captain's Quarters, a great restaurant with great food and service. Definitely found our new best place to stay in Santee.

"Great Stop Over Spot"

5
31/08/2018

Stopped here for the night on the way to Hilton Head and was quite pleased. Friendly staff, clean and comfortable room and centrally located.Also has a pool. Free breakfast was fine and much less expensive than Hampton Inn while being comparable.

"Nice Hotel"

5
21/08/2018

I have never stayed here because I lived in the area but I have had friends that stayed here and were very pleased. I know the owners and I know they run a very nice, clean motel. Everyone is very friendly that works there and they support the community.

"Great hotel. Clean, friendly, and excellent service."

5
18/08/2018

This hotel is as good as it gets for a roadside highway hotel. The rooms were spotless. They had nice designer soaps in the bathroom. The free breakfast was extensive and the food was fresh. This is the place to stop in Santee.

"A wonderful property"

5
13/08/2018

I cannot say enough great things about this Best Western Plus. Great location, decor, extremely clean, a wonderful caring staff that really take pride in their work and the condition of the property. Everything about our stay was top notch. I will definitely return.

"Midway to FL"

4
30/07/2018

Quick check-in. Excellent room. Staff was friendly and professional. Breakfast was excellent, everything was fresh. Kept refilled by staff. Bathroom was dated, it was clean, just could stand an upgrade.

"Overnight stay before cruise"

5
28/07/2018

The family stayed here on the way to Charleston for a cruise. Rooms and pool were excellent. The Captain's Quarters Resturant next door was excellent. Only negative there were no gluten free options at breakfast for family with an allergy

"great value"

5
25/07/2018

We have stayed here several times over the years. There is no question that this is the best value at this exit. There are more expensive beds to rent and there are lower priced hotels but this one is just right. The staff has been there for several years. Breakfast was excellant with someone always there replenishing anything that needs it. The restaurant right next door is also superb..the Captains Quarters The one small issue was that I tried to reserve through Trip Advisor but couldn't and had to call the hotel direct.

"Prices didn't match"

3
25/07/2018

I reserved my room on Best Western's official website. Once we were all checked in and received the bill, I realized they were actually charging me more than the price I booked for online.. I was advised there was no one there I could speak to at that time and I'd have to come back the next morning to speak with a manager.. I never got the opportunity to speak with her because I was there to attend a funeral.. I just didn't understand how the price could all of a sudden change.. needless to say, I'll never stay there again..

"Good little stop over place"

5
23/07/2018

Great little place to stop at to stay a night or two. Small pool but ok for the kids. Clean rooms. Friendly and helpful staff. Great place to eat walking distance from your door. We will stay here again.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Libby thank you for your great review on trip advisor.We are glad you enjoy your stay and hope you will return. regards

"One Night Stay"

3
21/07/2018

Nice lobby, large pool and nice outdoor table/chair area. Rooms are okay at best. Bed is nice with fresh crisp sheets and then you move to the bathroom. Tub tile is old and moldy with heavy chalk applied, ceiling looks like it has had several leaks and has mold growing which is very unhealthy. Could be a nice place with a little updating and renovation. Enjoy!

"Decent Hotel for Price"

3
13/07/2018

Was working in the area for a few days and stayed at this hotel since had best price with breakfast included. Hotel was okay, what you would expect for price. Staff you could tell did not want to be there and were rude to some of the older guest at breakfast. The room was nice and had a comfortable bed though!

"Great comfort and value"

5
12/07/2018

We have stayed here on three trips. Price is right. Grounds and rooms are well kept. I love the many Crepe Myrtle trees on the grounds. There is a pool and a seafood restaurant right next door. Staff is friendly, professional, and helpful. Rooms have microwave, refrigerator, and usual amenities. All rooms on first floor, and you may park your vehicle right outside your door.

"Traditional drive up model"

4
11/07/2018

Well maintained grounds. Was able to park right in front of room. Relaxing pool for mid-afternoon dip. Coffee available all day and night. Usual breakfast fare for Best Western--preformed eggs, make your own waffle and packaged pastries.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you for taking the time to review our hotel on trip advisor.Your business is very much appreciated.

"Clean, fresh and well maintained - for a solid night's sleep during a road trip!"

4
01/07/2018

We welcome the opportunity to stay here when passing through on our way from South Florida to the Northeast, which is about once per year, but we still enjoy the stopover. The hotel is quite cozy, clean and well maintained. It's been upgraded, it seems, since our last visit, and all is very pretty. We called from the road, and the desk clerk was very friendly and got us taken care of, and also signed me up for the rewards program at the same time. Nice upselling! We also enjoyed the lobby breakfast in the morning.

"Very nice"

5
02/06/2018

Hotel was amazing. We will stay there again when we visit. I just wish they would extend their breakfast to 10:30. So people won't have to wake up so early to eat. Other then that hotel was very nice.

Linda S, Manager at Best Western Plus Santee Inn, responded to this review
Thank you for the review.

"Very Satisfied"

4
31/05/2018

Stayed mid-May on Florida/New York trip. Pet friendly,somewhat dated,very clean,surprisingly nicely landscaped,3 to 5 foot pool which children took full advantage of. Very comfortable bed,2 comfortable chairs. TV with extensive channels including 4 HBO and ESPN selections. 240 units -all ground level. Very good breakfast including eggs and sausage. Early check-in (1 PM) which we took advantage of. Next door to public golf course where we took an evening walk. Next-door to Captains Quarters seafood/steak restaurant. Will return

"Second stop on trip to Florida."

4
31/05/2018

Have been stopping here for many moons, never had a bad experience, hopefully will never. Ideal location, ground floor units, all kinds of restaurant's , and gas stations. And if your a golfer you got a golf course right next door. Also, I never used a out door pool for your kids.

"Clean as a whistle"

5
29/05/2018

We arrived at 11 pm and told her that I had some gift cards if she had not charged the room to card yet/. She too both $50 cards and one was not working and she said that I just need to call the BW tomorrow and correct the problem. I called and apparently there was a small problem with some of the gift cards and that they had cancelled all the era and had people call in. They activated mine immediately and I used it in the next evening in Barbourville, WV. Breakfast is very nice and clean with a full time lady assisting all and very helpful and accommodating. The staff and crew is excellent I have stayed at almost all along this stretch of I_95 and this is undoubtedly the absolute cleanest and nicest over several years.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thanks so much for the 5 star review on trip advisor.We really appreciate you staying with us and glad you enjoy your stay. kind regards J.R.

"A TRULY Accessible Room for Travelers with Disabilities!"

5
28/05/2018

My husband and I were looking for a quiet place to stay for the night on our second honeymoon road trip from Orlando back home to Virginia. He convinced me to splurge a little more and find a nicer hotel, so we decided to give the Best Western in Santee, SC, try. BEST CHOICE EVER! The little extra we paid was well worth it! First of all, my husband has a wheelchair and needs an accessible room. Best Western was more than willing to help us, and we were both VERY impressed by the TRULY accessible bedroom and bathroom! He had plenty of comfort and ease when using the shower, as it was a true roll-in shower (vs. the traditional tub/shower combo offered even in many "accessible" rooms). My husband was very appreciative that he could clean up after a long day of driving. Secondly, this place had a delicious hot breakfast open from 6-9:30 AM. We were treated to hot eggs, sausage, hash browns, fruit, a waffle maker, oatmeal, cereals, yogurts, and so much more! The meal was a wonderful start to our morning. I was extremely impressed by their selection of hot items. The hard-working and dedicated Best Western employees made sure to refresh items that ran out and made sure that everyone had plenty to eat. Thank you so much for your hard work, Best Western staff! The third thing we really appreciated about this particular hotel was its location. Directly next store is a fine dining establishment called the Captain's Quarters. My husband and I ate a DELICIOUS dinner there, and it was all within walking distance from our hotel room. I love the fact that we didn't have to return to the open road to find something edible for dinner, and this was so much better than just "edible." The dinner at this restaurant was AMAZING, a place not to be missed! Finally, I had the BEST night of sleep I think I have had in YEARS at this hotel. I am not kidding. I'm the mom of two young kids, so ordinarily I'm lucky to get 7-8 hours a night back at home. Even on vacation, I was averaging 7-8 hours of sleep, if that, and by the return trip home, I felt very tired. By 9:30, I crashed, falling asleep to "The Big Bang Theory" on their nice spacious flatscreen TV, and I woke up at 8 AM the following morning, something I have not done in YEARS. I honestly felt revived and refreshed and truly ready for the rest of the drive home. I lament that I did not get the pleasure of using the hotel's gym or swimming pool, but this hotel is probably one of the most comfortable hotels I have stayed in while traveling, and my husband and I already hope to stop here again the next time we visit Florida. Thank you so much for giving us a restful, relaxing night of slumber, Best Western! :)

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
We really appreciate this review and we are glad you had a wonderful stay here. Thank you for all the kind words and the 5 star rating. We try our best to keep everything up to par and go above and beyond for every single guest. We look forward to seeing you and your husband again soon. Hope you have a great summer. Sincerely Kimberly Smith Front Desk Manager

"Pleasantly surprised"

5
26/05/2018

This was a random pick for us as we were traveling. They had great beds, a nice clean and well kept pool, and great water pressure. It was a great price too for the 4 of us. Great pick! We would definitely stay again.

"Santee Best western"

5
21/05/2018

Easy to get to clean friendly service nice rooms comfortable bed great restaurant a few steps away Friendly staff and good breakfast golf course next door felt very safe being a solo traveler will always stay there when I'm in the area have done so for the last 15 years

"Good stopover point"

4
16/05/2018

Good bed, good breakfast. Rooms need a bit of caulk and care, but don't let that stop you. This is a good place. The pool would be a hit with kids or grandkids. The nearby restaurants are affordable and the good is excellent. I have been through here many times, and I will stay at the BW in Santee again.

"Nice stop ovet"

4
16/05/2018

Very convenient to I95 on our trip from Southwest Florida to Western Pennsylvania. Staff was welcoming and efficient upon checking. Property very clean and nicely landscaped with a nice small pool. Rooms are all on ground level. Very clean and spacious rooms with dated but nice decor. Bathrooms are large but in serious need of renovation. Failing plaster in shower, very loud exhaust fan, etc). Breakfast was great with a large variety of fresh selections. Pricing was attractive. Overall a great value for a single night stay. We will probably stay there again when we make our return trip south.

"Relaxing & serene respite from the road"

5
14/05/2018

Beautiful spacious CLEAN rooms, convenient on- off location from I 95 & a very welcoming hotel staff. The front desk clerks were very friendly & efficient. Spacious parking lot in & security was a priority. I will be returning when I can visit longer.

"EXCELLENT CHOICE ON 95"

5
14/05/2018

We were travelling to Daytona Beach , Fla. from NJ and after 12hrs in the car decided to stay at a BW Hotel . We found BW Santee was about 20 min south of our location on 95 , called and the front desk was very helpful , As a BW Rewards member they held the room without a deposit ,nice touch. Check in was very easy and quick , and then dinner recommendations for a nice restaurant were provided with in walking distance (next to hotel ).Breakfast the next morning was very good and tasty , Would highly recommend this hotel to anyone travelling on 95 and find themselves looking for a great place to stay

"Best choice in Santee"

4
13/05/2018

Overall a good stay at this property. Staff was friendly and helpful. Room is bright and the property was neat and well maintained. Breakfast was complete and available at 6am (a big plus). This is obviously an older property, but it has been adequately updated with the only exception being a lack of USB charge ports (not a big deal). Internet was fine and all amenities were good. Only real complaint is that the laminate (i.e. fake hard wood) floors in the room were filthy. You could not tell they were dirty to look, but taking off our shoes and walking just a few steps in the room, our socked feet were black. Rest of the room looked clean.

"Clean and quiet."

5
09/05/2018

Great value for the price. Clean rooms, quick and efficient check in. Really comfortable beds. I m not usually one to be comfortable in quality hotels, but in this one, I found myself feeling comfortable and safe. VERY PLEASED CUSTOMER.

"Good Choice!"

4
01/05/2018

Friendly efficient checkin. Nice clean room, bed and pillows superior than similar in this class. Good restaurant nearby, see my separate review for the Captains Quarters. For golfers, course, store, driving range adjacent to the hotel. Very pleasant traveler stay.

"Wonderful Hotel/not happy with the restaurant"

5
01/05/2018

We look forward to stopping at this very nice hotel on our way home (Upstate NY) from Florida. We love the fact that all the rooms are at ground level. Although the bathrooms are older, the rooms are impeccably clean and my favorite is laminate floors - no carpet! Beds are attractive and comfy and there are plenty of pillows. The downside on this trip was our visit to the onsite restaurant. We have always enjoyed the close proximity of the restaurant to our room and the food has always been good. What a disappointment this year. Our server was lax, we were never offered bread and butter as seen at other tables and when finally presented our food left much to desire. My 10 oz rib eye, ordered medium, was overdone and as tough as shoe leather. My husband's meal was a bit better but way out of the “steller” range. He ordered a second glass of wine which only came when we stopped our server and asked for it. When I complained about my steak he offered to take it back for another (and reminded me that he had no control over what happens in the kitchen) but we had already waited well over 45 minutes for our food and were in no mood to wait longer. We watched folks at other tables arrive and be served before us. The offer of a “free” drink or “free” dessert did nothing to solve the problem of a lax server or badly overdone steak. We may stop again for the night, but not for the restaurant. By the way, it was a very expensive meal to boot.

"Love this old school motel"

5
25/04/2018

Kind of reminiscent of the fifties and sixties when motels abounded along the U.S. highways and byways. I love that you drive right up to your room, which opens to the outside, and walk only about six feet to your door. The inside is old school charm with modern convenience.The bed is as good as I have ever slept in. ( four pillows)The hot water comes up instantly and the shower has a massage head. The room is clean as a pin.The furniture is new but in a charming older style. Breakfast is free and is pretty good.The motel is about half way between Palm Beach and Washington D.C. so is a great stop over for those who want to break that trip into 2 days.I stay here every time we drive to Florida.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank so much for the comments you posted on trip advisor about our hotel .Your business is very much appreciated. warm regards

"Good value"

4
18/04/2018

I have stayed at this property several times and each time find upgrades. It is obvious that the operators are looking to provide a good value for your traveling dollar, and they have succeeded. The rooms are always very clean with tile throughout rather than carpet. There is plenty of hot water and the drains work as intended. The property is conveniently located near the Interstate exit, but there is no perceived traffic noise. There is a Cracker Barrel nearby and fast food and other restaurants are within walking distance. Breakfast is the standard offered at Best Western Plus properties and never disappoints. Some front desk personnel in the late afternoon could improve their hospitality skills, but their lack is easily compensated by the quality of the rest of the property. I am a repeat customer here and will remain so.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Jeffrey thank you for being a loyal guest at our hotel. Your business is very much appreciated. regards

"average"

3
14/04/2018

Hotel is close to the main highway so that is a plus if you're looking simply for a place to sleep before you get on the road again. Room was ok, but outdated and needs to be updated. Wifi was available.

"A stop along our drive hom"

5
11/04/2018

As we traveled home from our vacation we planned a stopover in Santee not knowing where to stay because they have many hotels to choose from. Being a BW rewards members , we decided on the Best Western. It was a lovely htel, with friendly, helpful staff and a wonderful restaurant right next door. From the wifi to the breakfast and staff everything was great. If you're in the area we recommend this hotel.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you Keith for your review on trip advisor .We appreciate your kind words about our hotel .please come again.

"Nostalgic...That's A Good Thing"

4
08/04/2018

This place reminded us of a "Motel" from back in the 60's...& we loved it. Rooms are dated but in very good shape...you park your car right outside the door to your room...nice pool...super breakfast buffet & a helpful staff. The wifi works good, the TV gets lots of channels & many restaurants are nearby. Don't change or modernize...just keep it clean & friendly...we like it the way it is !

"spring break vacation"

4
08/04/2018

Pretty hotel. Needs card door lock for exercise room. Room was clean. Internet was fast. Happy with this location. Breakfast included the usual eggs, sausage, waffles, cereals, coffee and juices and fruit. Easy access off I95

"Disappointed"

1
07/04/2018

This hotel is very dated and in need of a face lift. The quality of the breakfast was poor and the room was not clean. The only positive note was it has a wonderful restaurant next door, the Captains Quarters.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
I apologize for the inconvenience you had here at our hotel. We have spoken to housekeeping and to the breakfast attendant and we look forward to better serving you in the future

"Solid Place To Stay"

5
06/04/2018

This BW is very busy. But the rooms are clean. It is quiet . Beds are comfortable. The breakfast is typical of BW and you can get a solid meal. The front desk staff is always very good. The housekeeping staff works hard.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Pat thank you for your posting on trip advisor.WE do appreciate your business very much. warm regards J.R.

"A pleasant surprise"

1
04/04/2018

We were just looking for a quick overnight stay on our trip home from Florida. We found this quaint Best Western. Not a luxury hotel but very clean and comfortable. Would highly consider again when returning or going to Florida.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you for leaving a post on trip advisor but I think you may have clicked on the wrong one because you have good scoring on everything except overall and you clicked the one? I think maybe by accident. I am glad you liked our hotel and look forward to seeing you again soon Thanks

"B to B+ rating.... not as good as last visit 3 years ago"

3
02/04/2018

Really liked this place when we stopped here in 2015, but was a bit disappointed this year. Good location. Cracker Barrel short 5 min drive, good breakfast, gas nearby,park right by door so easy unpack... but room seemed a little bit run down from last visit.. Because of location and set up, would probably stay again

"my review"

4
31/03/2018

nice place to stay. clean rooms and good location.food is excellent and the staff is nice. I always stay there when coming down to florida. Usually I use my points but this time I was told at check in that in order to use them I had to make the reservation thru Best western directly.

"Be careful of Room 106!!! Rough sleep"

3
27/03/2018

Great location for our visit here looking at properties. great breakfast and staff was friendly. It always surprises me that people don't tip the breakfast buffet workers, they work so hard and so early. Room was clean and I like the fact that there are no rugs, but the floor is very slippery and my white socks got filthy. I don't think they are washed, just swept. Desk staff was friendly but they should have told me before my 4th night that they never give out my room for more than one night because of the complaints. Here's what happens, you get in your very cozy bed and then the door next door starts slamming, not sure why until the first night. The room next door is the ice, laundry, snack room. On your way out it slams over and over. Then it starts up again in the early am with the cleaning staff. I hate to complain so I forgot about it until we were settled in bed at 11pm night two. Then it started again in the am. On night three I moved the bookcases with brochures against the door to keep it open and that did the trick, until the cleaning crew arrived in the am. When I checked out the girl at the desk said my room had a note that said "don't change room" she had no idea why but said we never use that room, you should have said something. Well she is correct I should have but lesson learned for the next guy. If you are a light sleeper do not accept this room. I should have asked for some money back once she told me this.

"Travel to FL."

4
27/03/2018

Only stayed one nite. Not the best but 4 out of 5 stars. Front desk person needs some training. We traveled with a gift card & it took 45min. To figure out how to enter it. Otherwise, good overnite stay.

"Overnight stop"

5
23/03/2018

Great place, very clean. Like the fact that they have replaced the carpets in the rooms. Super friendly staff who are more than willing to accommodate your requests. We did not eat breakfast but it smelt delicious! Would stay again.

"OK for a road stop"

3
22/03/2018

This is a motel where you park right outside your door, and it's great if you have a lot of stuff to bring into the room. It's a little older and things are starting to fray a bit, but it's clean. Unfortunately, the fans in the bathroom are built into the only light switch, so there's no way to have light without the loud-ish fan. For us, this meant we heard the buzzing of a fan in the room next door late at night and also heard our own fan when one of us went in there in the middle of the night . The free breakfast was much inferior to what we get at a Fairfield Inn. Dry eggs, not a great selection. The woman at the front desk when we checked in was very unfriendly and I felt like I was interrupting something more important when I arrived. We don't usually stay at Best Western because we're members of Marriott and Hyatt. This stay was adequate but it didn't make us want to switch over to the Best Western Brand.

"Better than average in most respects!"

3
20/03/2018

The layout of this motel is antiquated but... The rooms although very old fashioned are clean and well cared for. The pool is small but nice. The breakfast is satisfactory. The front desk service is very good Just be aware of what you are getting before you book

"Love This Place - a unique gem!"

5
19/03/2018

This is our to go stop going from Fl to our families up North. Pull up to the door, rooms very comfortable and very clean, and they offer a great breakfast. Bathrooms are on the small side and many need a redo, but still clean and manageable. Another plus, restaurant next door, The Captains Quarters is great. It is very obvious that the management Takes great pride in how they maintain, and care for this unique gem.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you so much for your kind words about our hotel. Your business is very much appreciate. warm regards Linda

"Great place to stop along route NJ to FL"

5
12/03/2018

We have stayed here several times while traveling south on route 95 on our way to Florida. Good prices, always clean, ample free breakfast, and a nice restaurant that is adjacent for dinner. Highly recommended.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thanks so much for your kind review on trip advisor.It is always good to hear from our repeat guest. We really appreciate your business. warm regards Linda

"A wonderful place to stop off I-95!"

5
12/03/2018

I have typically had great stays at Best Western Plus hotels and this one was no exception! The hotel was convenient to I-95, was well maintained, and offered me everything I needed for my short stay. The bed was comfortable and the breakfast was tasty!

"Great Location"

5
06/03/2018

nicely renovated hotel; the type of hotel where you pull up out in front of your room--no messing with stairs or elevators. Right off the interstate, lots of options for dining. We stayed the night there on our way to Florida and we will stay there again on our way back up North. Good customer service.

"Enjoyable stay"

5
05/03/2018

Were there for 2 nights as we buried an Aunt of mine. Older property in excellent shape. Rooms have been renovated and are spacious and the amenities are up to date. Convenient to interstate 95. Staff helpful when my wife needed some more towels.

"Good stop"

5
04/03/2018

Older property in very good shape. Had ground floor room, parking at door. Clean room, comfortable and quite. Very nice breakfast served in lobby. will stay again when in the area. Located just off I-95

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
THANK YOU Henry for staying with us and for the review you gave us on trip advisor. Your business is very much appreciated. warm regards Linda

"Denise"

5
04/03/2018

Clean, large rooms, comfortable beds! Will stay here again. Great place to stop if traveling to FL and need to stop and relax for the night. Front office team very nice. Nice size room after coming off a cruise ship??

"Very nice!"

5
01/03/2018

We stopped here on our way home going north and were very glad we did. The girls at the front desk were very nice and we were pleased with the accommodations. The room was clean, the beds were comfortable, and the adjoining restaurant was delicious. And the free breakfast the next morning was great. There was everything from delicious coffee, scrambled eggs, sausage, bagels, waffles, etc. We will definitely stop back !

"Nice, clean place"

4
01/03/2018

Had a nice stay here. Friendly desk, pretty quiet. Had a great breakfast. Easy on and off from Rt. 95. Walk to a great meal next door. (Captains Quarters) Used to stay across the street, and we were very happy with that hotel. But this one was $40 cheaper.

"There mistake cost us more then the room!!"

1
20/02/2018

We were looking in the area for a reasonable hotel to stay in the area since we would be working in the area for the next 4-5 months. So we stayed one night and thought it was OK even thought the rooms are not very big and the bathrooms are pretty small. But we could make it work. Breakfast is better then most. So after we left we called and made a reservation for the following week to stay for two weeks. When we arrived we had to inform them that our plans changed and would only be staying one night and would be back the following week for the longer stay.The girls at the frount desk said no problem. We could do that and change the reservation. Now we gave them our credit card to hold the reservation and then we paid with the company's card for the one night we would be staying.So nothing should of been charged on our card. The next day after leaving we stopped to eat and our card did not work so we check the bank and they charged our card for $2020.20 for the reservation that was canceled. So we called them and it took them over three to four days to figure out how to get our money back. Now were on the road with our card being over drafted for our bills that get taken out every month. Because they wiped us out and thanks to a great boss who had to send us money to live on while on the road. So we asked what should we do about our over draft because of them ,they said there was nothing they could do about that.Sorry for the mistake. So lesson learned not to stay in a one horse town in the Carolines and drive to Summersville where it doesn't cost us more then the room was for someone else's mistake.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
I do apologize for the inconvenience this caused you but you booked room for 20 nights and at check in there is a sign at the desk that says you will be charged at check in for the full stay. When you checked in your card was authorized for the full stay and only settled out for one night. The authorization was released on our end and it was up to your bank to release it. I responded immediately to your request to send your bank a letter letting them know it was ok to release your money. This wasn't something done intentional its just a process of our audit when a room is checked in for 20 nights or for any amount of nights for that matter. Again we apologize and sorry for any inconvience this caused you.

"Pleasant surprise!"

5
17/02/2018

Checked it out out of curiosity, and the fact that there was a coupon in the travel guide. It was great! Clean, very comfortable, convenient to the interstate. Felt safe and in good company with all the other travelers. Excellent breakfast. Hospitable folks. Only drawback was there aren't many places to eat nearby, except a fancy seafood place next door. Didn't want to dine as a party of one in a place like that. So, fast food was my only option, and there weren't a lot of those to choose from. But, that's not the fault of BW. The Inn was excellent. Would definitely recommend.

"Minature bathroom. King room"

3
15/02/2018

The lighting was bright, new and had outlets for cell phones. Great lighting. Bed was comfortable. Room large. Bathroom was the smallest I have ever seen. To sit on the toilet you had to go in along side of the toilet to close the door. Minature bathroom. For a king size room. Breakfast was good.

"On way home"

3
15/02/2018

We stopped here our first night on the way home to NJ from Florida. The room was clean and upgraded with new rug and furniture. The lighting was bright and cheery. The bathroom had 2 sinks outside, which we like. The toilet/shower room is tiny and crowded. It would be better to move the wall and doir to include one of the sinks and give you room to dry and open the door. The shower and whirlpool tub have been poorly caulked and covered. They definately need true modernizing. The showerhead is very good. The staff was pleasant.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Nancy our hotel do not have 2 sinks in any of our rooms. Our hotel is the Best Western plus in Santee S.C. Perhaps you have a different hotel in mine.. You may contact us at 1800-987-5423. regards Linda

"Excellent Motel"

5
28/01/2018

This motel is outstanding!! The Roma are great, staff is welcoming & the breakfast is outstsnding. Loved the quietness & comfortable beds. Check-in was fast and the staff is very pleasant. Wish it was warmer so we could have used the pool.

"Great location, especially if you're a golfer or like the fish."

4
28/01/2018

Good location, easy on off from 95. Good restaurant right next-door, basically on the property. Little concern over distance from my room to the lobby. Perfectly adequate and a golf course right next-door.

"Overnight to FL"

5
27/01/2018

Very east to get to. Fron i95 very clean no bugs easy check in and express checkout. Nice restaurant next door with good quality food. Fast food and gas nearby. Wonderful breakfast featuring aerial eggs fruit bagels sausage and sausage gravy that I just love. Will stay on my return trip.

"Comfortable bed."

3
25/01/2018

We stayed here one night. It was set up like a motel and there were no floors. The staff weren't friendly. Well, they tried to be but it was a strain. The room was clean and the bed quite comfortable. Certainly better than the last BW plus we stayed at. The breakfast was not great. I don't like being negative but there really wasn't anything to be excited about. It was cheap though so for the money, it was ok. As long as the bed is comfortable and the room clean, it's good.

"In the right place !!"

3
13/01/2018

The Santee Inn has a unique feature. All of the rooms are on the first floor. You can park your car about six feet away from the door of your hotel room. This makes this hotel the easiest in & out. In the evening, you will generally find the parking lot full during the "travel south to get warm" season. When you go to breakfast at 8:00 AM, about half the cars will be gone. It is easy to get an early start ! We use this hotel for our down to Florida run ! After we have settled in, we go to dinner at "Clark's Inn" in Santee to have a nice dinner. Clark's has a nice dinning room with a menu that offers a wide range of options. A nice place !!

"Plus What?"

3
10/01/2018

We stay at Best Western's anytime we are traveling to somewhere else because we always know what to expect. they accept dogs, and we have not been disappointed. They are accommodating but I can't say this place is anything special. The rooms are clean and the beds are comfortable. They offer an adequate breakfast but we have had better in other BW motels. We were advised that there was a problem with the water so we would have no water after 10 pm until 1 am. They gave us two water bottles. The next morning, the water was shut off again. Luckily we showered early so it didn't inconvenience us but we were not told there would be no water in the morning. If I had to stay in Santee again, I would probably stay at this motel but I wouldn't be looking forward to the stay. There were also some people wandering in the parking lot at dusk that clearly were not staying at the motel. I felt uncomfortable at the BW Santee.

"review is too long"

3
04/01/2018

Price advertised with coupon not honored, costed $40+ more. No newspaper, no tea bags in room. otherwise comfortable.Decor was fine, restaurant had 40 minute wait.Couldn't get a quick bowl of soup, it was a sit down dinner type, Greasy fish fumes departed the kitchen. Not great at the end of an 11 hour drive.

"Good Value"

5
02/01/2018

We have stayed at the Santee Best Western several times. The location is very conveniently located right off I-95. The rooms are clean and spacious. The staff is cordial. The breakfast that is included is a great feature as we do not have to stop on the road to eat. Overall a great expeience.

"Very Nice Inn just off I-95 in Santee SC"

5
26/12/2017

Arrived late, check in was easy, most guests already in their rooms. Had scheduled this as a launch location for Charleston next day business trip. Delighted at the very nice décor and well maintained inn in all regards. Up early next morning doing some computer and paperwork in the dining area prior to being open. Night keeper was a very nice elderly gentleman who even turned some lights on and allowed me to use the coffee maker in the breakfast area. Everyone involved was extremely conscious that guests are why they are there and treated us accordingly. Since I travel NC/SC quite a bit, I probably will stay at this inn again in the future.

"Great place to stay"

4
25/12/2017

Half way stop between Sebastian Fla and Williamsburg Va. Plesant staff convient location great value. Close to excellent seafood restaurant and easy return to I-95 north or south. Good breakfast included.

"Wonderful Hotel"

5
23/12/2017

My sweetheart and I were in the middle of a long road trip to Florida. We decided to have a good night sleep in a hotel. I am very glad that we picked this hotel. It is very clean and comfortable. The grounds were well maintained and the property was professional and pleasing to the eye. They provide free wi-wifi and it was located next to a restaurant called "Captain's Quarters. This venue provide great service. We loved this hotel. If we are ever in this area in the future, we would definitely stay at this hotel again.

"Lovely!"

5
22/12/2017

Convenient, clean, modern, friendly, great price and very, very good breakfast! The rooms are spacious and very nice heated pool. Many conveniences are nearby. It is a good place to stop for a night or a few days?

"Excellent value for a lovely hotel"

5
22/12/2017

We usually stay at Hampton Inn or another Hilton brand but could not get a room at our usual place. We decided to try this Best Western and couldn't be more pleased we did. All one level, park in front of your door, friendly staff, breakfast included. Very nice rooms, well furnished and large, with a vending room, an exercise room, nice pool and sit down restaurant on site. Very clean too. We received a discount for being BW members, putting it at under $100/night, very good for the area and time of year.

"Cecily's review"

4
18/12/2017

The price of my room is getting to be out of my reach, even with AARP or AAA discounts. Otherwise, it's a perfect place for me, clean, safe and familiar. I appreciate that staff recognize me from one visit to the next, and they take good care of all their travelers.

"Not really a Best Western "PLUS""

3
18/12/2017

The hotel was clean but worn. Tiny bathroom with aged appliances. The bed was comfortable. Breakfast was unremarkable. TV was old. Furniture too bulky for room size and shape. Definitely not a "PLUS"!

"Clean quality room"

5
12/12/2017

Nice clean room friendly staff and good value. We have stayed 6 times while going back and forth to florida including escaping the recent hurricane and each time have had a great experience. A genuinely nice group of people with a very good quality breakfast

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you first of all for staying at our hotel.We appreciate your business. I am glad you were happy with your stay and hope you will stay again. regards Linda

"Nice Motel"

4
08/12/2017

I stayed here on my trip from DC to Florida. Made reservations ahead of time. Room was ready when I arrived at 8 pm. Friendly staff. Clean room. Excellent security. This motel does not accept pets, however.

"Not up to PLUS standards"

3
07/12/2017

Positives - The staff was very friendly and helpful. Our king-bed room was roomy and comfortable. The fitness room looked very nice though we didn't have time to use it. Disappointments - The bathroom was split with the sink in the bedroom area. The toilet & tub room was very very small and very dated. Our room was in an unattached building making it awkward to either walk through the gated outside pool area or around to the front of the hotel to enter the breakfast area. There were little cups on each breakfast area table implying a tip to staff was desired.

"Best Western at Santee, SC"

5
06/12/2017

A sprawling, one story hotel, very attractive to the eye inside and out. Well amintained and rooms are nice. The people who run this establishment obviously take a great deal of pride in their hotel and they have hired knowledgeable and courteous people to tun the hotel. Restaurant next door is superb. The breakfast was excellent and the breakfast worker was very helpful and pleasant.

"Always stay here on trip to Florida"

5
05/12/2017

Every two years I drive to Florida from New Jersey. I have been doing this since 2005. My first stay at this location was determined by the distance I wanted to drive on the first day. I have been impressed with this Best Western Plus due to its' cleanliness, friendly staff, ease in checking in, and location of a restaurant on the property, however I did not go to the restaurant on this trip. I highly recommend staying here. Regarding the below question about the pool being heated, I don't know if it is as I never used it.

"Best western experience"

3
02/12/2017

The hotel overall was nice. My main complaint relate to the room. The bed mattresses were hard and we couldn't sleep well on them. Also, the walls are very thin and you could hear guests from adjancent rooms as they came in and out and made all sorts of noises.

Linda S, Manager at Best Western Plus Santee Inn, responded to this review
We have all new serta beds in our rooms, sorry you did not like thom.

"Vacation Stay"

5
01/12/2017

BW Hotel in Santee, SC is a great stop on the way to Florida. Its a beautiful and clean hotel with very nice people working there.We would highly recommend this hotel and to eat at the Captain Quarters right next door in walking distance. Santee, SC is beautiful.

"Very Nice Stay"

4
30/11/2017

This is a comfortable hotel, the room rate is comparable to the location, but the rooms and common areas of the hotel are much better kept than those in the area. I can't give the complimentary breakfast a review because I didn't go in for it but the breakfast area looks to be very nice. I would recommend this hotel to travelers in the area.

"Great, as always"

5
29/11/2017

A perfect place to stop on the way North or South. Very well kept property, clean and comfortable rooms. My husband loves just pulling up and packing in front of room. We have tried the other hotels in Santee and this is our favorite. Plus, our favorite restaurant while making this stop, “The Captain's Quarters” next door hands down!

"True rest"

5
27/11/2017

Excellent facilities; comfortable bed, super clean, great breakfast and friendly! I have stayed at this motel for the last 5 years because it's on my route to visit family. I go there because I can depend on their excellent service and just as a personal querk I like my car to be parked in front of my room and that is what motels are all about!!! Love the pool too, very relaxing.

"Pleasant nights stay"

5
27/11/2017

Called ahead. Pleasant staff. Had paperwork ready for a fast and convenient check in. Smiling faces. Easy access off 95 Plenty of rooms. And plenty of parking. Have breakfast availability at hotel lobby,

"Great Hotel!"

5
26/11/2017

Each time we stay here it's always a great experience. The area is quiet and the rooms are clean, you can tell the housekeeping staff does a great job and takes their time. Bill is part of the night staff and he's awesome! Thank you Bill!!

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you so much for taking the time to respond to your stay at our hotel. It was our pleasure having you as our guest. I agree with you about Bill. We also think he is awesome. regards J.R.

"review of Best Western Santee"

5
22/11/2017

We stopped at this location on our way to Disney World. We did not have reservations but the staff was very Accommodating. The room was clean and breakfast was very good. We liked the place so much we decided to stay again on our way back home.

"Very convenient and good value"

4
16/11/2017

Santee probably the Mecca for an overnight stop for travelers by road between Florida and the North east. This Best Western is an up market Motel with lovey rooms and you drive right to your room. There is a small attractive pool which we did not use and breakfast, we left early so did not take advantage. Next door, just steps away is the Captains Quarters, a very pleasant restaurant with great service and food. They have a no pet policy which will probably count us out in the future. Otherwise we would definitely return.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you for your feedback, but just so you know we do accept small pets 20lbs or under and its a $20 pet fee. So if you have a small pet please come and stay with us again Thank You Kimberly Smith Front Desk Manager

"Great place to stop."

5
15/11/2017

Traveling from Philadelphia area to Ft Myers. Did my research and decided on this hotel as well as the good reviews for the restaurant just across the parking lot (Captain's Quarters). I pulled in around 5 and few cars parked, but by the time I finished dinner the hotel appeared to be full. Glad I made reservations.

"Great hotel"

5
08/11/2017

We had stayed here last summer and was impressed with the cleanliness. When we were back in the area, we chose it again. It is clean, quite, and convenient. I would highly recommend this hotel if you are in the area.

"One of a kind!"

5
06/11/2017

So look forward to our trips up and down the East coast in a large part to our stops in Santee. After one stay at Best western Plus and dining at Captain's Catch we were hooked! Have never even thought of changing our route !

"Best Western Plus Santee Inn"

4
02/11/2017

This Best Western is located just off I-95 in Santee,SC. It is single story with drive up right to your room. We enjoy this style for ease of unloading and loading the car. The room was clean, well appointed, and the bed was very comfortable.The free breakfast was quite nice. They also have a restaurant on site. This is a convenient place to stop for those heading north or south on I-95 in South Carolina.

"Excellent motel stay"

5
01/11/2017

Everything was comfortable and clean. Interior tastefully decorated. Entrance to motel with its many plants and comfortable chairs are very welcoming. Breakfast plentiful with standard menu. Pool & patio landscaping very nice. My favorite motel when I have stayed the past 3 years.

"Excellent facility great staff overall very good experience."

5
30/10/2017

One of the best facilities our family has experienced in the past year. Our travel volume is high and we have been very pleased with this facility with its friendly staff and overall charming atmosphere.

"Santee Golfing"

5
30/10/2017

Was here on a Golf Package, but it would also be a great place to stay if your were passing through the area. The staff is wonderful, rooms are clean and bright and there is a wide variety of restaurants in the area to choose from!

"Caring service"

5
27/10/2017

We had a great night's stay. The pet room was very clean, beautifully decorated and comfortable. We lost our pet leash in the parking lot. The staff went out of their way to find it and return it to us in the mail. We will return.

"Not Good - Intentionally Misled"

1
26/10/2017

Not good on so many fronts. Was told at check-in because of BW Rewards, we were being upgraded. This was a lie, that was confirmed at check-out the next morning - that we were not upgraded. That's strange. We got to room and it was in not a good location, and was a standard room that was not in the best condition and not real clean and a little musty. Didn't notice until later, but the bathroom had not a little, but a lot of very visible mold. By The time we noticed, it was late and we needed to get to sleep. They gave us $20 refund - it should have been a total refund.I showed them a picture of the mold, I most certainly don't like being misled on purpose, of which was intentional that was acknowledged by the morning desk staff, and I would have much preferred a clean room in a nicer area that we were put. They should be ashamed. Check out your room before accepting it.

"Nice stay"

5
25/10/2017

Very clean, a lot of areas to sit outside. Note on door "no pajamas, no shoes allowed" I found this refreshing in the sense that a lot of people dress as if they are in their own hoe when coming to breakfast at a motel, I find it repulsive. The breakfast was great with a huge selection. They are right across the road from Captain Quarters which is an excellent restaurant.

"Great stay"

4
19/10/2017

Don't hesitate to stay here, large clean rooms, comfy beds, plenty of parking. Hotel was also clean and well decorated. The staff were pleasant and caring. Great location right off or RT. 95, so easily accessible.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thanks for taking the time to post a review on our hotel.We appreciate your visit and hope you will come again. regards Linda

"Group Golf Trip"

4
15/10/2017

I have stayed at this motel for group golf trip annually for the past 6 years. They always go out of their way to provide our group with the best accommodations that are available in the area. Staff are always friendly and attentive!

"Pet friendly accommodations"

5
12/10/2017

Great value for excellent accommodations. Very nice space to walk a pet. Convenient location to gas and restaurants and major interstate. Workout room was available as well as laundry facilities. Laundry facilities had necessary supplies available. Pool as very nice with towels supplied.

"Lovely Hotel"

5
11/10/2017

When we arrived I was concerned as it appeared to be a 'motel' with outside access to the rooms. But once we entered the room that was not an issue as the furnishings were beautiful, very clean, comfortable beds, great wifi and an overall very nice facility. The full hot breakfast was wonderful with lot of choices.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you for the nice post about our motel. We appreciate the comments. We hope to see you again soon Linda Springs

"Comfortable Stay"

5
09/10/2017

The room was spacious and clean. The hotel is just off of the exit. The area was quiet with just the general movement of people around the hotel. Santee is a quaint area. There is a general store with local items within walking distance.

"First time stay"

5
08/10/2017

It was the first time we have stayed at a Best Western hotel. We had a wonderful stay and a nice breakfast the next morning before we continued on to Norfolk, VA. We plan on staying there on our way back to Florida. They even allowed our pet to stay.

"Completely satisfactory"

5
08/10/2017

Have stayed here several times over the years and always had a good experience. Will DEFINITELY stay here again when in Santee. Like the fact it is a one level building and next door to a really nice restaurant. The property is always quiet overnight and have never had any security issues.

"Nice Place For an Overnight Stay"

4
03/10/2017

Nice accommodations. Friendly staff, nice selection of breakfast items. We chose this hotel because it was close to the highway and reasonably priced for the hotels in the area. Only knock is they need to provide different choices of pillows, the ones in our room were huge. Had to use bedding instead.

"Good motel right off Rt 95"

4
03/10/2017

Great little motel which provides the convenience of having your car able to be parked right outside your room. Themotel provides an outdoor pool and a small exercise room if that is your desire. The room is older but somewhat modernized. It's very quiet and comfortable. A somewhat complete complementary breakfast selection is provided. There is also the Captain's Quarters Restaurant just outside the lobby and pool. Very good service and above average food at fair pricing

"Always Fine"

5
26/09/2017

This is our stop on our trip to FL. We actually look forward to the stay. The Hotel is clean, comfortable with a lovely southern appeal. The lobby is very appealing. I love swimming in the pool at night when it is lit up and the air is still warm. The breakfast includes gravy and biscuits. Fine place to stay.

"Clean Hotel"

4
21/09/2017

When we first arrived, we were told we didn't have a reservation, although I had called a couple days before to confirm. Luckily, they had plenty of rooms. After we got the bugs worked out, check in was quick and easy. Our room, 114, was clean and comfortable with updated furnishings. All the rooms had exterior entry doors. The fridge was on the small side and the water pressure low, but all in all the room was great. Most of the rooms are off the road so noise is at a minimum. Several restaurants, Lake Marion and the Santee National Wildlife Refuge are nearby as well.

"GREAT VALUE!!"

4
18/09/2017

Not what you would call an elegant, upscale hotel, but great value in terms of cleanliness, staff friendliness, good breakfast, and especially the good quality bedding. We shall return!! The only issue we had was the lack of any very nice restaurants in the area for dinner. An excellent deli was found nearby.

"wonderfull visit to Santee SC"

5
17/09/2017

Staff was great. Room and shower was wonderful Breakfast was outstanding Could not beat the price Check-in was smooth and staff very friendly and professional Location perfect. Top shelf restaurant across the parking lot. No driving.

"High marks for Best Western Santee SC"

5
17/09/2017

We ALWAYS stat at this Best Western when traveling to and from Florida. Clean rooms, a great sleep and wonderful breakfast. We love the convenience of being able to park in front of our room. We inevitably meet nice people during our stay. It's a few dollars more than other hotels at this exit, and a few dollars less than others. But we think it's the best deal in town.

"Lovely place, but, not totally up to 'Plus' standard"

3
15/09/2017

We stayed at Santee Inn twice in one week during the Florida Hurricane Irma evacuation. The first night on the road North to NY....the room was impressive and we were very comfortable and happy to be in a large room with direct access to our car. We hadn't been there in a while, so marvelled at how great everything looked!. However, the visit on the way back was disappointing. There was a piece of furniture missing that had been in the first room (a dresser on the wall abutting the bathroom). The tissue holder was rusty and had exactly two tissues left in it, with no extra box to be found. In general, the room was not nearly as in good condition as the one we had stayed in on the first night. The biggest problem though had to do with breakfast. For a BW to be designated a 'plus' I would expect it to be a step above. Surprisingly, on both visits 'standard higher level motel' breakfast fair was missing....such as hard boiled eggs, fresh oatmeal, walnuts, and raisins. The yogurt machine was a nice touch, but, while at the first visit there were some very limited 'fixings' such as almonds next to the machine.....on the second visit there was a sign about fixings, but, nothing there. When I asked the attendant for raisins or almonds, I was told that they never have raisins, but, she would go to the kitchen to try to find some almonds for me. I said that almonds had been next to the yogurt a couple of days before. Oddly she went to the kitchen and brought me a paper cup filled with sliced almonds, but, she never put them out next to the yogurt where they could have been enjoyed by everyone and where they should have been in the first place. Bottom Line:. Breakfast at a Best Western Plus should include assorted goodies to put in the oatmeal. At other motels there are walnuts, raisins, almonds, brown sugar, cinnamon and granola bits to accompany the oatmeal and yogurt. And cut up fresh melon!. Here there were no nuts and no raisins.....no melon. And I would expect the oatmeal to be real....in a big pot, as in other places of high caliber. And the scrambled eggs were inedible...The breakfast just did not live up to a 'Plus' standard.

"A safe harbor in the midst of the storm"

5
12/09/2017

Best Western Plus in Santee, SC was our safe harbor in the midst of Hurricane Irma. The warm charm of the inn and staff were of great comfort at a challenging time. It's proximity to Lake Marion makes it a future destination for our family when we can relax and enjoy all it has to offer.

"Very clean room"

5
07/09/2017

We stayed here in August while traveling to Florida, room was clean and staff was very helpful. We will stay here again. We arrived late and it was raining so we didn't get a chance to explore the grounds other than the pool area which looked very clean and nice

"As usual"

5
07/09/2017

Have stayed at this motel when they weren't pet friendly and when they were. Have never had a bad stay. Maybe I'm lucky, but I have never been hassled by bugs,loud patrons,failing appliances or anything that has disrupted my stay. Yes it is older but who cares. Check in is always easy,breakfast is good,pool is fine. Location is great. Easy on/off Rte95. Have only one beef. Not with BW. The inn across the way (Captain Quarters) does not serve non alcoholic beer. What's a teatotler to do. Iced tea??

"Great place to stay"

4
04/09/2017

Very nice hotel. Rooms are nice, clean and well kept. Beds are high and hard to get in/out of. Breakfast is good. Staff is professional and courteous, but it would be nice if they were more welcoming and friendly.

"Suits us."

4
03/09/2017

The motel is located close to the half-way point of a trip that my wife and I make regularly. Because ti's all single story, there aren't any stairs or elevators to negotiate. Because parking in available at the door to every room, unloading and reloading for a single night is easy.

"Not so friendly staff"

1
31/08/2017

We should have driven a little farther. Rooms are outdated but functional. Night staff wouldn't let a child use the bathroom and I got a nasty look in the morning when I asked for a tampon. Courtyard is nice

Linda S, Front Office Manager at Best Western Plus Santee Inn, responded to this review
We are sorry you had an issue here at our hotel. We do apologize for any inconvenience this caused you. We will be looking into who the staff was whom this post is referring to and will address this appropriately. Again I apologize and hope you will give us another try Thanks Kimberly Smith

"A great place to stay"

5
31/08/2017

Our second visit to this particular Best Western. On the first stay, they were in the process of renovating the facility. The work and effort put into the renovation is noticeable and well done. The staff was friendly and efficient. The breakfast was well presented and well prepared. I would recommend this facility to anyone needing a place to stay for a night or longer.

"Over night stay en route to Florida "

5
30/08/2017

Extremely nice accommodations...clean and comfortable. Friendly staff and well managed buffet with great selection of breakfast items. This motel is located at the intersection of 95 and exit 98 in Santee, South Carolina. While we went a little out of our way to stay there, we would definitely return again and recommend it to others.

"Enjoyable"

5
28/08/2017

Enjoyed watching eclipse from hotel pool! Friendly front desk staff! Clean room! Right off I-95, about 1 minute off it! Even though the hotel was full & our room was near the pool the room was very quiet.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
I remember our pool being full of folks like yourself enjoying the eclipse. We were so glad to have you as our guest on this special day and we hope you will come again. sincerely J.R.

"So sleeved out!!!!"

1
27/08/2017

I never ever write reviews but I was so frazzled by my experience I felt it was necessary so I can help others make a choice to never stay at this hotel. I was traveling home with my family of 5 plus my dog and needed a clean nice place to stay. I read some reviews quickly online and they all seemed to say it was clean with the exception of a few. Being that we were all tired I felt I would try it anyway regardless of the few negative reviews I try not to be judgemental and I like to make my own decisions but I should have listened to what the people were telling me!!! Upon arrival which was already late I asked the clerk Melissa if the rooms were clean because my daughter was sick and I was nervous already. Let's face it nothing is like home especially when you are a clean freak!!! She replied well you are in a pet friendly room!!! OK! I SHOULD HAVE LEFT WITH THAT REMARK! What does that mean I have a dog for 13 yrs and my house is as clean as a whistle!!! Not only was the smell of the room unbearable I found a can of soda behind the bead and tons!!!! Of black Beatles all over the room. I understand they do come from outside but if you are a good hotel with housekeeping have the room cleaned.. I also found another strange but on the rug and a moth under the bed....GROSS What really upset me the most was the French get in the bed..ok so now you don't change sheets between guests! Unreal! I couldn't even complain for a new room bc at this point 2 of my 3 children were sleeping and we needed to rest for a long ride home up north. Not only did I not sleep bc I was so afraid to let me dog loose of his least bc I was afraid he was going to find something he wasn't suppose to and eat it, I was completely sick from my experience. On our way to Florida we stayed at a beautiful CLEAN pet friendly hotel that was immaculate...so a comment like that was a major red flag that this place was not a place for me. THIS PLACE WAS THE ONLY ONE THAT WAS PET FRIENDLY WITH 3 STARS SO I TRUSTED IT!!!°° SO JUST GOES TO SHOW YOU TRUST WHAT YOU READ WHEN PEOPLE WRITE REVIEWS!!!! PLEASE!!!! GO ELSEWHERE!!!

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Rere M, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Eclispe 2017"

5
23/08/2017

Was there for the eclispe and could check in early, thank-you. Room was clean and ready for guests. We could walk outside room an see the event No issues with the room bed comfy, with four large pillows

"Great Stay"

5
23/08/2017

We had a great stay. Rooms were neat and clean. Staff was accommodating. Convenient to Charleston. Went there for the Eclipse, perfect!! Only issue was that the beds are so high it is hard for a disabled person to get in to.

"After the Solar Eclipse "

5
22/08/2017

After watching the Solar Eclipse in Orangeburg SC, 95 backed up . Called from the road got a room at Best Western Plus Great room , clean updated, great breakfast, Very Friendly staff. ARRP price Great price.

"1/2 Way to Southwest Florida"

4
22/08/2017

Overall things were very good. we were able to park right outside our room door and that made things very convenient. Friendly staff. The breakfast was also good with a nice variety of food and drink. Convenient location right off of I-95.

"NC trip"

5
20/08/2017

We made points reservation to stop at this BW Santee hotel on our way to Raleigh, NC. Property was easy to find with tall BW Plus sign. Employees were kind and helpful even with internet problems on my laptop. Breakfast was delicious. Room was clean and comfortable.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you choosing the Best Western Plus Santee Inn. We are glad you enjoyed your stay and we look forward to seeing you again soon. Thanks

"Nice BUT!!!"

3
15/08/2017

Pleasant property but hotel has bed bugs that the owner refused to address. Her defense was that her maintenance staff didn't see any after I showed her a picture of the one resting on my pillow the morning of my checkout. She didn't give me any confidence that the issue would be addressed therefore I would never stay at this property again or recommend it to anyone. Other than this I would give this hotel high ratings.

"Motel stay"

3
14/08/2017

A very nice motel, well kept. A bit over pricey. Room rate went up and so did pet fee. They overcharged my credit card from the receipt I received. Called them and they corrected it and gave me credit. Check your credit card statements!!

"An outstanding experience"

5
12/08/2017

To say this hotel is a BW + is an understatement, the staff really tries to make you feel welcome. The place is well maintained and great for families and couples. My congrats to the management of this facility

"Great Stay"

5
12/08/2017

Top notch Hotel!! Love it there.. Everything at this otel is unbelievable to say the least. Great staff great food and the pool is beautiful. Its a great hotel overall.. Nothing to complain about thats for sure.

"OK"

3
11/08/2017

Stopped en route to Florida. Average place. Average location. Room was a bit dated, in need of improvements. Check-in staff wasn't especially friendly; their information was basic and quick, didn't do much to make me feel welcomed. Limited selection of places to eat in this location, but close to I-95 which is nice. Would opt for a different location next time.

"Excellent Experience"

5
10/08/2017

The staff was very helpful with the arrival check in and an explanation of all of the charges and discounts for which I was eligible. The room was very clean with fresh linens and towels. The breakfast as usual was outstanding and very tasty.

"It was a plus all right!"

4
08/08/2017

Lovely conveniently located old charm hotel . Beautiful comfortable bed, nice TV and your car right behind the door. Perfect setting for the weary travelers. Plus (here come the plus!) add a good restaurant next door . We loved it and had a good time.

"Stay at Best Western Santee SC"

3
08/08/2017

Overal outside appearance excellent. Breakfast very good and service excellent however rooms need updates. Bed was so high had to use a stool to get in and I am 5' 4" Pool was very nice and clean and in a nice area. Very enjoyable. Staff was very nice and courteous. would recommend this hotel. We stayed one night on way down to Florida and one night on way back. Carpets need to either be cleaned or replaced. Otherwise we were satisfiedl

"Impressed"

4
07/08/2017

I was very skeptical about this hotel. I personally do not like staying at a hotel/motel that you enter the room from the outdoors. I was very surprise with this hotel. It was very nice and this is the only hotel I have ever stayed in with outdoors entry that I will stay again. I was very please. It was very clean and nicely decoration. The staff was very nice. I will stay again.

"Nice motel."

4
06/08/2017

The Best Western in Santee, SC is a nice place to stay. The rooms are clean and comfortable. The staff is nice and the breakfast is very good. And the price is very affordable. This motel is always my first choice to stay when traveling from Florida to Virginia.

"Great stop over"

5
03/08/2017

Stayed overnight, Aug. 2, 2017. Easy check-in. All rooms, one floor. Rooms nicely done. Very comfortable. Very clean. Refrigerator. Free wi-go. Outside pool with handicap chair assist. Great feature. Breakfast served 6 to 9:30. Recommend. 2nd year we used this facility.

"Good Stopping point"

4
03/08/2017

After driving 750 miles this hotel was a nice clean place to stay at a reasonable price. I was able to make a reservation on the Best Western website and my room was available when I arrived. Check in was quick and easy. I was also offered the option of express check out

"Quick overnight"

1
03/08/2017

I would not recommend this place for any type of stop. I waited to post my feedback because I was so upset after staying here. My husband and I stopped as a quick overnight on our way home from Disney with our grandchildren. We thought with Best Western rebranding we should check it out. Never again will I stay at a Best Western. It took us a month to recover from the bed bug bites we all received. So long Best Western!

"Surprisingly comfy"

5
01/08/2017

Dropped in and a room was available. What I liked about this hotel was that it was on one floor only. The room was clean and comfortable and the bed outstanding. Very quiet with quite a few eating establishments nearby.

"Best Western - Santee, SC"

5
01/08/2017

We used this hotel as a stop off half way to Florida, It was clean and the staff was nice. The breakfast was good and the breakfast room was clean and attended to often. The pool was nice and clean. There were mosquitos in the area though, so bring some repellant - not the hotels fault obviously. An excellent value for the price.

"Family visit"

5
25/07/2017

Stopped halfway home. Good location friendly. Staff people good restaurant next door Very accommodating as we were pulling a camper and didn't want to disconnect . We were able to park in front of our room

"Overnight in Santee, Ga"

5
24/07/2017

Spent the night while traveling from Hinesville, Georgia to Beaufort, South Carolina, to Virginia Beach, Virginia. Spending the night in Santee, Georgia right off Interstate 95 was the perfect stop for the evening. Lots of nice restaurants in the area.

"Pleasantly Surprised at Best Western"

5
24/07/2017

We haven't been to a Best Western in many years, but based on reviews we gave this one a try. I required an accessible room because I use a mobility cart. We were able to pull our van right up to the door. Ramps every where on the property made it very accesible for me. Restaurant was good and breakfast service was good with plenty of staff working in the breakfast area. We would definitely make this a stop.

"Perfect Stop Over"

5
24/07/2017

We stayed at Santee for a stop over on our drive down the coast. It was perfect for this -- safe, quiet and clean. The beds were comfy the staff was friendly. We really couldn't have asked for a better experience. We will definitely be going back!

"Very clean"

5
24/07/2017

We stayed one night on our way to Florida. The room was very clean, beds were comfortable and the staff was very friendly. We highly recommend this place. It was inexpensive and very nice. Nice outdoor pool.

Linda S, Front Office Manager at Best Western Plus Santee Inn, responded to this review
Thank you for the great post. We are glad you enjoyed your stay. Hope to see you again soon. Thanks Kimberly Smith Front Desk Manager

"Nice property "

4
16/07/2017

Very nicely Kept property , clean , well run , you can see they have put a lot of time and money into this Hotel. There are plenty of options in this town and it's a popular stopping point for travelers heading south . I have stayed at a few hotels here as it is my stop over for my trips south from NY . This is a few bucks more but I and my wife have piece of mind that we will have a clean , up to date room when we get there ...

"Best Western Plus in Santee, South Carolina"

1
13/07/2017

After making a last minute decision to take a rest stop in the small town of Santee, SC, we found the Best Western Plus. Easy access to I-95, very clean, pretty reception area, very nice location, comfortable, affordable rooms, good service. Best was the surprise on-the-premises restaurant, the Captain's Table. For a franchise hotel, the restaurant served really good food. Nice bar, very friendly staff, and a great dinner. And the free breakfast has everything you would want. Also, though centrally located, the hotel sits next to a beautiful golf course. We will use the BW in Santee as a regular stopping off point on trips up north.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you for the choosing Bes Western Plus Santee Inn for your accommodations. We are glad you enjoyed your stay and enjoyed Captains Quarters. But if there is anyway you could please change the rating you gave us, as 1 is the worst score possible and 5 being the best. You rated our hotel a 1. Again thank you for staying with us and we hope to see you again soon Kimberly Smith Front Desk Manager

"Best Western"

4
13/07/2017

For a small town stop the Santee Best Western Plus is great. Clean, nice reception area, nice rooms, easy access to I-95. Best is the restaurant, a complete surprise, delicious meal, unusual for mainstream hotel franchises. Excellent service as well. We were only there one night, but would go back in a heartbeat and will use it as a stopping point when heading back and forth up north.

"Peaceful in Santee"

5
12/07/2017

Pleasant location, convenient to restaurants, quiet rooms, efficient staff, accommodating check in and check out. Captains Table next door is a quiet, moderate priced restaurant with an efficient stake and convenient to the Best Western. Gas stations nearby with good prices and good access to I-95

"Review of Best Western Santee, SC"

5
10/07/2017

Excellent place to stay when traveling down I95. I have been traveling from Virginia Beach to various places in Florida for the past 20 years. The Best Western in Santee, SC is about half way and I ALWAYS stay there! It's the only place I trust for myself or my family when traveling down I95. Always excellent quality service!

"Great Stop in Santee"

5
10/07/2017

Great accomodation for leisure visit in Santee. Golf availability next to the hotel. Very friendly and helpful staff. Easy check-in and check-out. Rooms very comfortable with cable tv and multiple channels. Convenient parking in front of each room. Good restaurant next door to the hotel.

"Exceptional service at the BW Plus in Santee"

5
06/07/2017

We always enjoy staying at the Best Western Plus in Santee. The accommodations and service are outstanding. The rooms are large and comfortable and the breakfast is very good. The front desk will provide whatever you need for your stay. We will continue to come back every year.

"Best Western Santee"

2
06/07/2017

Don't waste your money here. You need a step ladder to get in the beds. Bathrooms are extremely small. And bugs in the room. Been a problem every tiime we come here. Definitely checking out other hotels in the area.

"they double charged me would not let my baby granddaughter eat in the restaurant in her onesee"

1
04/07/2017

the worst experience i ever had they double charged me for the hotel they charged me 199.00 so watch your receipt..... my baby grand daughter had a onesie on they yell at us in a crowded restaurant she has pajamas on and we had to leave. THE WORST CUSTOMER SERVICE.... VERY RUDE......

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Your card was authorized and then the charge was posted. The authorization should have been refunded to your card by now. So you were not double charged. You were given a receipt showing this. And as far as the pajamas our rules here at our hotel which are stated at the door before you walk in states No pajamas No night gowns or No wet swim suits.

"Half way point to Florida"

5
03/07/2017

Never a disappointment, always clean and relaxing. Pool is always crystal clear and well kept. Breakfast is great. Waffles, Fruit scrambled eggs, sausage, sausage gravy, cereal, yogurt, oatmeal.. just about everything. Have stayed about 6 times in last 18 months.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thank you for your post. We are glad you chose the Best Western Plus in Santee, SC for your over night stay. We look forward to seeing you again in the future. Thank you again

"Food left on sheets and floor for the hungry"

1
01/07/2017

We arrived after 11pm. Room 134. Inspection of the sheets on the bed near bathroom revealed what appeared to be noodle pieces. On the floor beside the mini fridge cabinet, there is a dog kibble. The front desk clerk was notified to bring new sheets and comet as I do not trust this room was cleanes at this point. She stated the room was cleaned by housekeeping because there was a checkout today. The hotel is at capacity so a change in rooms is not possible. I am not a fan of BW properties to begin with but due to the small town I am in, the choice is limited. Suffice to say, I did not sleep. Gross.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
I am sorry you were disappointed with your stay and that we let you down but we do apologize. We hope you will give us another chance because we do have a nice hotel with clean rooms again thanks for letting us know of the issue you had. Linda Springs

"Revisit a favorite"

1
29/06/2017

I have been staying at this Best Western for years mainly because of the Resturant there. The rooms are very well maintained and beds great but the food at the Captains Table is worth the stop. Parking my usual boat in tow has always been easy and the staff very easy to work with checking in or leaving

"Family Reunion held at Santee, SC"

5
29/06/2017

My family has held a reunion in this area for many years; I find it convenient to stay at the Best Western and visit during the day. BW has always been accommodating with special needs of my husband and I feel safe and comfortable there.

"Best Western, Santee, South Carolina"

5
25/06/2017

Very nice hotel staff very helpful and rooms are good. Breakfast was very good would very much stop at this hotel again in our travels along the east coast..we did not use the pool but it did look very inviting....overall appearance of hotel was good and what was really nice was that we parked just outside of our door to make it easy to bring in our luggage.

"Not bad, but not great"

3
24/06/2017

We stopped here for the night on our way to Florida. After having stayed at a few Best Western Plus hotels within the last year, I was expecting a little more. The room was an average size, but had that musty old hotel room smell. It was clean, but definitely needs upgrades. The grounds around the hotel were beautifully maintained and the staff was courteous. It was nice to be able to pull right up to our room. Breakfast was included and was fine. Wifi is also free, but both of us had difficulty connecting. It was easy on/off from 95 with plenty of options to eat nearby. Would I stay here again? Maybe - but I would probably give the Hampton Inn across the street a chance first.

"Nice place"

4
23/06/2017

Nice place old but well maintained. They are pet friendly in certain area if the hotel (room near 200 area) This hotel have room on ground level and really great spot to stay by the 95 in Santee SC. I found a better deal with the hotel direct than all website...

"Welcome to Santee"

4
22/06/2017

Nicely decorated rooms with comfortable beds, plenty of pillows, and AC that works. Of course the large screen tv with many channels relaxes you to sleep. The staff was pleasant and the breakfast was outstanding. Can't forget the BEST Thai food (and Asian) across the street where you least expect it. The owners come to your table and care about you. Food was excellent.

"In time of need"

4
21/06/2017

Clean and comfortable, easy access with good staff who was very nice and helpful. Would stay at this hotel again and would recommend to others who are in the area. Draw back is that you could not bring your pet.

"Pleasant stay"

4
20/06/2017

It was a very pleasant stay, there were a lot of bugs in the pool. Short of that for the price our stay was very enjoyable. We have been to this location before and will probably be back again when we visit our family members.

"Hidden Gem in Santee"

5
18/06/2017

Quaint old fashioned hotel with all modern conveniences. My regular stopover between Florida and Virginia. Conveniently located just off I95 and close to several restaurants. A throwback to the 1960's.

"Nice Property! "

4
17/06/2017

We stayed 1 night on our return to FL. Hotel has great outside & inside appearance. Our room was nicely decorated, clean & beds were comfortable. We loved parking outside our front door & not having anyone above us! The pool area & outside area is lovely & comfortable. Two restaurants within walking distance & adjacent to the property. Breakfast area was clean & spacious; nicely decorated. Breakfast items were good; loved the fresh yogurt machine! Our breakfast hostess was not very engaging & appeared to avoid contact with guests in the area. I would give this hotel 5 stars if our reservation & check in process hadn't been so difficult. This is the first time in years of traveling that our on-line reservation could not be retrieved through the front desk check in person (Nicki) even though we had a confirmation # & our credit card was charged. It took over 1/2 hour to straighten things out with hotel & BW call center. I won't know if we were double charged until I check our statement!

"Over Night Stay"

4
13/06/2017

We are enjoying our over night stay here.Peaceful and quiet. Easy check in with wonderfully friendly staff. The hotel property is quite large, and very clean and neat. All rooms are first floor, and there is more than one building. Even the parking lot is clean! The pools is absolutely sparkling! Several hammocks for relaxing. Our room is well appointed with coffee maker, fridge, comfortable wing back chairs for relaxing, and the beds extremely comfortable. etc. free WiFi...Clean and neat, well taken care of. Continental breakfast in the morning. The Captain's Quarters Restaurant is next door, can walk to it...very very good food. Will stay again if in the area.

"Staff needs changing "

4
11/06/2017

Very nice and clean hotel.. really convenient for me traveling. Right off of 95, easy to find. Love being able to drive directly up to my room door. Breakfast is wonderful and the pool area is nice and relaxing. Only downfall I seemed to have encountered was the women at the front desk. Janet is who checked me in, okay at first but when trying to ask about nearby restaurants I got very indirect answers, I felt hurried out the door, and very unwelcome. The other girl who was working with her never acknowledged me standing there asking questions, sat in her chair on her phone the whole time, i asked her name and she stated Paige. Love this hotel but the staff that night seemed to want to be anywhere but there. Will be staying again! Hopefully friendlier people will be working up front to give your hotel the welcome it deserves.

"Handy to US 95"

5
11/06/2017

Enjoyed the pool after a day on the road. Clean rooms & restaurant right next door is very good. We stay at this motel every year on our trip to the north and have never been disappointed. Highly recommend to everyone.

"Meets all requirements"

5
09/06/2017

From check in to check out there were no problems for us. The nice restaurant in the parking lot is a bonus and earns it all five circles (stars?). We had been to the restaurant on a previous trip when the motel was either full or closed. I don't remember which. I booked here because of the brand as well as wanting to eat at the restaurant again. If the restaurant isn't connected in some way to the motel it should be. Or the other way around.

"Peaceful easy sleep"

5
05/06/2017

Best Western Plus got great reviews I know why. It's an oasis in the midst of 95 from south to north & back again! We stayed & had one of the best night's sleep ever! The place is clean no strange odors. The breakfast room is bright & cheery. The food is presented nicely & appears fresh. There is assistance when needed.I was given the local newspaper when requested no charge. The place is quiet overall. We were very impressed & we are world travelers

"Dave & Doreen"

5
05/06/2017

Comfort, service, amenities, value, cleanliness and location were all excellent. We thoroughly enjoyed our stay, we would enjoy another visit and we would not hesitate to recommend this facility to others.

"what a pleasure"

5
05/06/2017

The Best western at Santee is a wonderful place to stay The premises are charming and the service is great the room was very well decorated and maintained. IT is obvious this is a classy property. We plan to stay here on a regular basis.

"Great Hotel off 95"

4
05/06/2017

Older hotel, but well taken care of. Staff was great. The room and bed was comfortable and quiet. And the location off of 95 is great. We would definitely stay here again. Our grand daughter loved the pool and the breakfast in the morning was not too bad for a continental fare.

"Travel rest stop"

5
04/06/2017

When we travel north we always try to get to The Best Western in Santee. After a first long day ride we appreciate the hotel for a good night's rest and a good breakfast to continue our journey and start out on our next day a the right foot.

"Best Motel in America ?"

5
29/05/2017

In short , they do everything right and have everything you need for less than 100$ a night. Hard to beat ! From the night I called and they answered the phone AT the property to the front desk service to the free breakfast to the spacious rooms ... excellent all.

"Summer Golf Trip"

5
22/05/2017

This hotel is conveniently located just off of I-95, Exit 98 SC-6. The staff is very accommodating and keep the rooms extremely clean. The pool area is great and kept spotless. Located near several great golf courses and fine restaurants. I will not stay at any other hotel in the area.

"Another Impressed Guest"

5
22/05/2017

We arrived in time to spend quality time at the excellently-maintained swimming pool. The look of the enclosed leisure area was inviting and well-kept. The water is clear and perfectly chlorinated. The check-in staff told us of the Mexican restaurant and the Thai restaurant within a half-mile of the hotel. We chose the Mexican place and a had a great meal.

""A Great Stop in SC""

4
22/05/2017

Enjoy staying here and relaxing by the pool. Rooms are clean and beds are comfortable. Staff is very friendly and helpful. Breakfast items are various with something for everyone. There are several good restaurants in the area also. Santee is a very good place to unwind.

"Clean, Comfortable,Reasonable"

4
22/05/2017

It is a old style motel where you can park your car right outside your door. Makes for easy loading and unloading. The room was comfortable with a king bed that seemed to be the size of a soccer field. The breakfast was the standard kind with ample amounts. Very reasonably priced and easy on/off on I 95. We would stay here again.

"Surprise gem"

4
20/05/2017

Needed an overnight on my way back home. Tired of seeing $160 a night hotels for less than 12 hours. Must say this was such a pleasant surprise. Clean, safe, friendly, smoking and non smoking rooms, fridge, micro, restaurant on premise and breakfast in the am, all for under $100. I have found a new over night point during my travels up and down 95. The staff was friendly, helpful and accommodating. Called an hour ahead of arrival, paid and checked in all but my signature. It was easy, and I was in my room in 5 mins.

"Clean & Comfortable"

5
17/05/2017

What a nice surprise to be able to drive up to our room and unload. Well maintained property. Our room was spacious and clean, the bed comfortable, the shower great. No mold in the AC, which can be an issue in the southern states. Check in was fast and courteous. The only downside was the internet which was a bit slow. Breakfast was OK, standard hot & cold items. Very convenient to I-95. Will book here again.

"Golf trip "

4
16/05/2017

Room was comfortable and clean. Pretty good but standard breakfast. Convenient to local courses. No concerns to mention. Can walk over to lighted driving range. Several good restaurants nearby. You can park right at your entry door.

"Perfect Location"

4
14/05/2017

This Best Western is perfectly located off I-95 coming up from Florida. The appearance of the hotel inside and outside is beautifully decorated with a nice outdoor pool to sit by and use . Staff was friendly and polite. Breakfast was good and plentiful.

"Great hotel with great restaurant a few steps away"

5
13/05/2017

We make a point to stay at this Best Western on our yearly trips between NY and Florida. The rooms are better than ever; very high class. The staff is always welcoming and helpful. The restaurant, The Captains Quarters, is not a chain and excellent. Always a pleasure to stay here

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
Thanks so much for being a loyal customer. It was our pleasure to have you as our guest. respectfully.linda

"Great stopover, beware of this one thing..."

4
04/05/2017

I stay here 6-8 times a year traveling up and down I-95. Staff is great, rooms are clean and Internet is fast. This hotel also caters to large golf outing groups especially in the spring. I think they try to separate these guys from the general population but I've had nights where the party goes on late into the night in the parking lot and outside rooms making it tough to sleep. I now ask for a room away from the parties when booking.

"Nice stay"

4
03/05/2017

The room was ok. The bathroom sink is outside the bathroom. I prefer it inside the bathroom. Breakfast was good-your standard waffles, muffins, cereal, etc. The desk staff was nice and helpful in answering several of my questions.

"Frist time and last time. Not clean."

2
03/05/2017

Coming back from Florida we needed a hotel to rest with our 2 year old son. With Hampton and Holiday Inn booked we choose BW Plus. Had a booking issue on the website and then booked through hotels.com. Called front desk and she refused to honor the online price. Since it was so late and other hotels were booked we took it. First room had stains on the bed linens on both bed. Not small stains but large dark ones. Bed sheet, the fitted sheet and mattress pad were all stained heavily. The bathroom counter had a dusty film all over it, hair in the sink and toilet. The front desk moved us to a second room which was supposed to have been non-smoking but smelled of heavy smoke, same dirty film on the bathroom counter hair in the toilet hair in the sink and not to mention poop stains on and in the toilet. At midnight I took out the disinfecting wipes for my car to clean the bathroom and bathroom sink area and spray the room with Febreze to try and clean it. This was the last non-smoking open and it was midnight so we were stuck. Informed the front desk of all the problems again in the morning and they seemed concerned but could only offer points to a reward program that I am not a member of and will never use. They staff in the morning seemed very concered and helpful but in the end I was still out of $100 from staying in 2 dirty rooms.

"First time and last time. Not clean."

2
02/05/2017

Coming bacl from Florida we needed a hotel to rest with our 2 year old son. With Hampton and Holiday Inn booked we choose BW Plus. Had a booking issue on the website and then booked through hotels.com. Called front desk and she refused to honor the online price. Since it was so late and other hotels were booked we took it. First room had stains on the bed linens on both bed. Not small stains but large dark ones. Bed sheet, the fitted sheet and mattress pad were all stained heavily. The bathroom counter had a dusty film all over it, hair in the sink and toilet. The front desk moved us to a second room which was supposed to have been non-smoking but smelled of heavy smoke, same dirty film on the bathroom counter hair in the toilet hair in the sink and not to mention poop stains on the toilet. Big midnight I took out the disinfecting wipes for my car to clean the bathroom and bathroom sink area and spray the room with Febreez to try and clean it. This was the last non smoking open and it was midnight so we were stuck. Inform the front desk of all the problems again in the morning and they seemed concerned but could only offer points to a reward program that I am not a member and will never use. They staff in the morning seemed veru concered but in the end I was still out of $100 from staying in 2 dirty rooms.

Linda S, General Manager at Best Western Plus Santee Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks Linda Springs General Manager

"Overnight stop gem"

5
01/05/2017

Picked this hotel at random as a midpoint on our drive from New York to Florida and were extremely happy with our choice. The hotel was very clean although a bit outdated, had a nice outdoor pool, close to restaurants and convenience stores and even had a putting green real close. It also,provided a nice breakfast.

"Quiet, Comfortable Overnight Stay"

5
27/04/2017

My husband's and my first impression of this Best Western was how neat and clean the entry to the lobby and the lobby itself was. There were no cigarette butts on the pavement. The room was very clean and the bed was comfortable. My only complaint was the cramped space for the toilet and tub. When passing through again, we will definitely be back.

"At least 5 times to this Best Western"

5
27/04/2017

When we travel by car back and forth to Florida, we stay here. The staff is friendly, and go above and beyond and we are always treated well. Welll located just off 95 yet we don't find it noisy. Love to sit outside there with my breakfast by the pool area. See you next time!

"a bit shabby"

3
26/04/2017

it was our second stay. the place is easy on easy off and across the driveway from a good restaurant.. the staff is friendly and happy to help. the facility itself is a bit of "faded glory". could use a sprucing up. Housekeeping did a less than stellar job and when we complained at the front desk while checking out we were graciously offered a discount

"Great Hotel"

5
26/04/2017

This is a lovely hotel with decent rates. Room was clean and comfortable. Despite hotel being full, I did not hear any noise from outside or inside from other guests. They have lovely grounds and a restaurant right next door. There are other restaurants in the area. I had a problem with the lights (my not knowing they operated off the light switch) but maintenance was there almost immediately and showed me how to work them. Will definitely be back for another stay.

"Great find!"

5
25/04/2017

Adorable place! Loved pool, hammocks and breakfast and coffee! Restaurant looked fabulous but didn't have time to try. Conveniently located off state highway and close to other stores/restaurants. Loved this place!

"Great location and very good property"

4
20/04/2017

Just off the I95 this is a perfect stop for this passing through. Excellent spacious property. Staff were very pleasant and helpful. Rooms were clean and had all the amenities. It was an excellent choice for us and I would return. They offer goal packages. In fact there is a golf course (Lake Marion) within walking distance. I would recommend and would return.

"Lovely, classic highway motel that has been beautifully maintained"

5
19/04/2017

Friendly and knowledgeable desk staff was a nice start to our stay. The pool and pool area are a nice place to spend some time, take a dip or sit and relax. Breakfast is above average. Room was clean and comfortable. We will stay again on our Florida trips.

"Stay on April 15/16."

5
17/04/2017

Arrived 150417, departure on 160417. Staff were most courteous and helpful. Location and parking were great. A very spacious property with very attractive pool and patio/lounging area. Room was very clean and toiletry supplies were very good. Bed was comfortable, although quite a height to get into. Had a king bed with four quite large pillows. However, the pillows were all quite thick and firm. I would suggest a combination of thick/thinner and firm/softer would accommodate more guest preferences. The breakfast was excellent. Check-out involved only leaving your keys in the room if you were leaving charges on your credit card. Very simple procedure. I would recommend this hotel and would stay again, even though the rate was higher than usual for my one-night stop-overs.

"Great place to stay"

5
17/04/2017

Four of us were in Santee for golf and were not disappointed with the Best Western. Great staff at front desk and ladies who made our rooms up. Clean close to everything. Nice pool area.Parking right in front of your room was perfect.Breakfast fit the bill with good variety. We will be back next year as many of the other guests said they would.

"Excellent Motel Room"

5
16/04/2017

Clean room, nice location, courteous staff. Even though it is a motel style room - individual rooms facing the parking, it was quiet, We only stayed one night and left too early to take advantage of the free breakfast, but everything else we experienced was great. Even the internet connection was good! There is a great seafood restaurant literally at the end of the parking lot that you should definitely try called Captain's Quarters.

Linda S, General Manager at BEST WESTERN PLUS Santee Inn, responded to this review
Thanks so much for your review on our hotel. It was our pleasure to have you as our guest. We hope you will come again. Regards J.R.

"Great room service"

5
09/04/2017

Very nice staff and they go out their way to give great service. The rooms are clean and the breakfast is good. We stay 4 times a year with two different golf groups. The hollifield and baker groups. Rate 9 out of 10

Linda S, General Manager at BEST WESTERN PLUS Santee Inn, responded to this review
Thank you for staying with us here at the Best Western Plus Santee Inn. We enjoy having both the Hollifield group and the Baker group. We look forward to seeing each of you every year. Again thank you for choosing Best Western for your accomaditon and Golfing needs. Thanks Kimberly Smith

"Good place to stay on the way to Florida"

4
05/04/2017

We have been staying at this Motel for the last 15 years to and from Florida from NJ. Clean, comfortable, has a refrigerator and a good breakfast. But the best is that the restaurant Captains Quarters has good American cooking. The only negative is that the price of the room has been steadily increasing.

"Excellent stop"

5
05/04/2017

We stayed here on our way home from Florida. Great choice. Receptionist recognized us as Gold member with a welcome sack which contained water snack and cookies. Accommodation was very Clean and comfortable. Restaurant next door made it even more appealing. Did not stay for breakfast.

"Great place on I-95"

5
03/04/2017

Excellent hotel. Park at the front door. Excellent local restaurant adjacent to hotel. Worth the stop. Always stay here when on business in SC. Check in is always quick. Nice golf course within walking distance to hotel. Wish there were more hotels available these days. You won't be disappointed. Front desk personnel always make your reservations when calling the hotel direct versus putting you on hold and transferring the call to Pakistan.

"Santee shines"

5
03/04/2017

Great service and and a nice heated pool. Breakfast is varied daily and has a wide choice of items. Front desk personnel helpful. Easy access to the hotel right off I95 and all rooms are ground floor with outside entrance which makes it convienant.

Linda S, General Manager at BEST WESTERN PLUS Santee Inn, responded to this review
Thank you for choosing Best Western Plus Santee Inn for your accommodation needs. We are glad you enjoyed your stay and look forward to seeing you again soon.

"Great place to stay"

5
28/11/2016

We stopped here for the night. What a wonderful hotel/motel. Located off I-95 but far enough away where you heard no traffic noise. The room and the entire motel and grounds were clean and in excellent condition. The staff were excellent. We had a King room and the bed was very comfortable and had a great nights sleep. Located close to restaurants and shopping. We would certainly stay there again and certainly for more then one night. Would recommend this motel to family and friends and certainly worth the price.

"Small pet-friendly rooms"

3
27/11/2016

My son and I stayed at this property on our way south to Florida with two small dogs. I like that they do accept pets and have pet-friendly rooms. However, the beds were really small (don't believe they are Queen - felt like full sized) with small square pillows. Loved the soft water! The accommodations were fine overall, but the property did not feel like other Best Western "Plus" hotels I have stayed in...didn't really see the Plus! The breakfast buffet was fine as well - had eggs, bacon, waffles, pancakes. Just really cramped but they are able to move people in and out quickly and it was well maintained. I did choose to stay in another pet-friendly hotel in the area on our return trip north. Mainly because my daughter joined us and there was absolutely no way we could fit two people on those beds. And they did not provide roll away cots. Overall, the room was clean and the hotel well run. The rooms/beds just were not adequate for our needs.

"Best Western Plus in Santee, SC"

5
19/11/2016

This one-story motel is an excellent place to spend the night.--a comfortable, clean room with an enjoyable breakfast and homey breakfast room. Supper club type restaurant is a short walk away, right next door. It hit the spot.

"Once again a great place for your golf trip"

4
18/11/2016

So close to three awesome course...across the parking lot to the driving range, great amenities, and the breakfast will satisfy everyone. The beds are terrific and the room is big enough to accommodate all your equipment and still have room left over.

"Very comfortable spacious room"

4
11/11/2016

We only spent one night en route Florida to Virginia and needed a comfortable place to stay. This hotel fitted the bill completely. Comfortable, clean and quiet. Great breakfast too and friendly staff. We'll be back.

"Positive"

5
03/11/2016

Very nice decor and welcoming atmosphere. Easy to park car in front of room for easy access. Excellent breakfast for departure. No need for additional verbiage in spite of trip advisor's insistance on more words

"Best Western Santee- Home Away From Home"

5
01/11/2016

Great Hotel! Rooms are always clean, pool is sparkling, and breakfast in the morning is hot and fresh! Can't say enough about this gem of a hotel! From the minute you walk into the lobby, you know that you are going to have a great experience! My family has stayed at this hotel for 40 plus years. The rooms are beautiful and look like new! We would not consider staying at any other hotel in Santee! I wish more hotels were like this property. You won't be disappointed!

"Great experience"

5
31/10/2016

Comfortable, clean and reasonable. Right off route 95. Breakfast is nice, fresh and pleasant. Been saying at this hotel for 5 year and was never disappoined. Great restaurant. Food is awesome. All of the staff is great

"Great place to stop on a drive from North to South"

4
26/10/2016

We have stayed at this Best Western several times and it never disappoints. The room and bed are fine and It is right off I-95 exit 98 Santee, SC. Next door is an excellent seafood restaurant, Captain's Quarters, which you can walk to from the motel.

"Good for I95 trip"

3
21/10/2016

Friendly ladies at the desk. All one level. Can pull car very close to front door. Dated room. Adequately clean. Wifi worked very well. AC good. Quiet. Good TV. Small bathrooms. Better than most other motels in the area. Coffee in lobby 24 hours.

"One night stay"

4
20/10/2016

Very nice hotel. Large rooms, quiet. very clean. Comfortable bed and large chair. Nice flower and plants arrangements around, chairs and tables and two hamacs to spend time outside the room. Good breakfast hot and cold. Several restaurants at walking distance or very short distance by car.

"Quick stay on the road"

3
19/10/2016

The rooms were clean, but small. Had the basic amenities. Full breakfast buffet was included , but the quality was fair. Inexpensive and fine for one night. Parking right outside your room was great when traveling and having a packed car.

"Comfortable"

4
17/10/2016

BWP has a very convenient location to I-95. The reception and breakfast room are very nice and adequate size. My somewhat inexperienced tells me that this is an older property that was redone. Our room was smaller than comparable properties, but the furnishings, carpeting and beds looked new and fresh. The tub in the bathroom seems to be original, but the marble countertop for the sink was contemporary. Another good feature is that all the rooms are at ground level, making access easy.

"under re model"

4
15/10/2016

Nice hotel in a very good location. Our room had new shower/tub new carpet, and room paint ( not in the bathroom yet) so it shows the room we had was under a re model process. It was very clean and the bed was great. I little more money than I thought for an older hotel but they seem to be bringing it back up to date. A nice compound, nicely laid out.

"Running from hurricane"

5
08/10/2016

This resort was a wonderful surprise location staff and the restaurant next door was a pleasant surprise. Will definetely stay again on our way to and from florida. Easy on and off Rt 95 and close to gas stations which is good for traveling. Very nice pool

"Terrific VALUE"

5
06/10/2016

Everything was neat, clean, friendly, reasonable rate, delicious breakfast. The bed was very high for me. I am 5 ft, 5 in. This hotel has a separate wing for those who smoke. I thought that was considerate. It also had a bible in the room. I haven't seen that in a long time. Nice!

"Clean and easy access"

4
04/10/2016

On our return trip from Disney, we stopped at this hotel. Not your typical Best Western. All rooms are on the ground floor with entrances from Parking right in front of your room. Not my favorite, but much easier than carrying suitcases up stairs! The room was clean and typical of what most of these hotels off the highway are. They have free hot breakfast...you need to walk outside to get to the breakfast area...not an issue for us. There were a lot of golfers at the facility. There is nice restaurant right across from the parking lot but we opted for Cracker Barrel which is about 5 minutes away (but difficult to get to)! I would stay here again if our travels take us this way.

"Another winner."

4
29/09/2016

Extremely easy and smooth check in. Room was excellent, with comfortable bed and no funky smells. All rooms are open to the outside, so you can park right at your door. Awesome AD and overall pleasant stay.

"Best western Santee"

4
27/09/2016

A very convenient location just off I95. Great Restaurant right next to hotel. Friendly staff and easy to get in and out. This is a great place to stop on your North South travels as you go up and down the I95 corridor.

"Reliable choice in Santee"

4
27/09/2016

Welcoming staff and lobby after a long day on the road. Average size room with little frills but clean and comfortable. Pool area looked nice although we did not use it because of the weather. Breakfast was the standard coffee/juice/muffin variety. Seafood restaurant was right next door but check their hours if interested.

"Large clean room"

4
27/09/2016

We stopped here on our drive from Virginia to Florida. I thought it was a good value for the price. The room was large and comfortable for 5 (2 adults, 3 kids. We did prepare for one kid to sleep on a mat on the floor). The only downside was that half of the AC unit was not blowing air, so it was slightly warm in the room. It wasn't bad enough to complain. The pool area was nice, and the general feel of the property was safe and inviting. The buildings are one-story and brick, with parking in front of your door. The breakfast area was crowded, but the food was very good. Overall, it was a good stay and we would definitely stop there again.

"A lovely older motel, immaculately kept"

5
24/09/2016

We have been stopping in Santee, South Carolina, on our annual trek down to Florida from Philly and have tried to book a room here, but they have always been full. Now I see why. We lucked out this time. A large, well kept, immaculate room, a lovely pool area, and a free morning breakfast, hard to beat. My husband appreciated the convenience of parking right outside our room; no second floor. A great restaurant a few steps away affiliated with the motel. AAA members get a very good rate.

"Santee inn"

4
23/09/2016

Driving from Virginia to Florida and this was a great location to stop. The room had a microwave, refrigerator, and coffee pot. Bed was comfy, room was clean and free breakfast available. Heated outdoor pool .Parking is literally right outside your room! which I originally thought I would not like, but made it super easy to unload the car with a toddler.

"Clean rooms, quiet place "

4
22/09/2016

Nothing real flashy about this hotel but the rooms were very clean and it was quiet. They have a sign on the door that said no pjs in the lobby where they have breakfast but it didn't seem to be enforced. They had a nice selection of food for the continental breakfast.

"Great hotel to rest for the night!!"

5
21/09/2016

Found this hotel on Priceline for a good deal. We were driving from DC and needed a halfway point to crash the night on the way to Orlando. Didn't think too much of a Best Western but i was wrong! I arrived around 9pm and the young lady at the desk was very friendly and helpful. She quickly checked me in, gave me the keys and directions and i was on my way to the room. The room was LARGE. Larger than i expected. Beds were big and comfy. The room had a microwave and minifridge. Bathroom was on the small side but i suppose they sacrificed that space for the living area. More importantly everything was clean. One of the best parts was that all rooms were on the first floor so guests can just park right outside their room. In the morning, there is a full breakfast served in the lobby. AMAZING breakfast for supposedly a 3 star hotel (felt like 5 star). They had scrambled eggs, delicious breakfast potatoes, breakfast sausage, toast, oatmeal and even biscuits and gravy! This breakfast match or exceeds some of the other places out there that charge an arm and leg. Checkout was simple. Overall, i would definitely stay if i were to pass through again!

"Nice, Clean Little Motel"

4
17/09/2016

While traveling from Florida, we stopped for the night at the Best Western in Santee off of I-95. The employee at the front desk was very friendly and helpful. We were impressed with the room. It was extremely clean and the furniture/decor appeared relatively new. They have a really nice outdoor pool and a separate restaurant and the property. We aren't big on breakfast, therefore we cannot speak to the quality of the food. Great hotel if you have a physical disability or would prefer a motel that is on ground level. We were able to park our car directly in front of our room. We would highly recommend this hotel and would stay there again when traveling back and forth from Florida.

"Best Stay In Santee"

4
16/09/2016

After many many years staying at the Holiday Inn in Santee we tried the Best Western Plus in Santee. We were so pleased, it became the place for us to spend the night in Santee! Very clean, excellent and very helpful front desk, and is totally reasonably priced. Although we have never had breakfast there, we are told it is very, very good! One floor easy in and out and for us the best part our favorite on the road restaurant Captain Quarters right next door!

"Clean, recently remodeled with a great breakfast!"

5
14/09/2016

This was a pleasant surprise on a recent road trip. It is an upgraded older style motel. The best part is the breakfast and the best part of the breakfast is the grits. As any grits connoisseur can tell you there is an art to making good grits and this place knows how to make them. I would stay there again just for the grits. Also, there is a nice pool area just off the dining room which is a nice place to have a cup of coffee. I have stayed in several places in Santee and this one was worth the extra twenty dollars or whatever it was.

"Best Western Plus, Santee SC, just off of I-95, so it was convenient"

4
13/09/2016

Clean place, breakfast was ok. Nothing wrong with the hotel, it was small, but clean. Conveniently close to I-95 so if you're making that long trip up and down I-95 and need a break, it's just fine. Would stay again if needed.

"sweet motel"

5
13/09/2016

a large and attractive property all on one floor. nice private and quiet rooms that are very clean and well appointed. the staff is very friendly and helpful. there is a very nice restaurant adjacent. nice campus with attractive outdoor pool

"Great place to stay! Newly refurbished! Comfortable beds!"

5
11/09/2016

Room was great-beds, towels, shower area all good. Quiet but that have been the time we were there. They try to place people in every other room so you don't get noise from other guests There is a restaurant next to the property-I think it is run by the same company - Captain's Quarters. The food there was edible but not exeptional. The beer selection has no craft brews-not even Sam Adams and a limited liquor selection. Breakfast was okay-they have bagels, yogurt, fruit, cereal, scrambled eggs, sausage. Quality is not the best but it is good enough for families to feed the kids. The fruit is both fresh and canned. But if all you want is a nice quiet sleep, I recommend the hotel! There is a pool that looked nice.

"Clean and friendly "

5
09/09/2016

We didn't have reservations. The front desk was professional and very friendly. Our room was clean and newly renovated. Lots of restaurants nearby to choose from. We went next door to the Captains Quarters which was recommended by the front desk. That was awesome too.

"hotel stay in South Carolina"

5
08/09/2016

The is the best Best Western we have ever stayed in. The room was lovely, the bed very comfortable and the breakfast delicious. We will definitely stay here again when we travel to South Carolina! Hopefully, sooner rather than longer.

"Comfortable and convenient"

4
07/09/2016

This hotel accepts pets and has several nice areas to walk the pet. The rooms are standard fare. The location is a stones throw from I 95 so it is easy to find. It is located just behind a very nice local Southen restaurant and near several others. They offer a nice, big breakfast before you are back on the road again. It happens to be adjacent to some strange little park like area with life-size elephant and giraffe! On the other side is a golf course so there is lots of grass and trees.

"Family reunion trip "

4
06/09/2016

Nice little hotel in Santee. Kinda in the middle of the main drag of Santee, very close to restaurants in Santee. The breakfast bar was really good. Recommend this place for nice quiet clean place to sleep with a jam up breakfast bar for the morning.

"One Night Stand"

3
06/09/2016

This Best Western is more than adequate for a one night stay while traveling north or south on I-95. We have stayed there at least twice a year for the last 6 years and never had a problem. Nothing fancy but fills the bill for crashing for a night's rest.

"Stay in Santee"

4
02/09/2016

The hotel staff is very attentive and the hotel is clean and welcoming. I used the pool area and found it to be very clean and relaxing. The Internet was fast and I was able to complete my work easily.

"Always pick this Bewst Western Plus"

5
29/08/2016

My 3rd stay here. I actually plan my drives to stay here. Very "family owned" feel to the place. COMFORTABLE beds. ALL GROUND FLOOR rooms. Lots of other hotels at this exit and I only consider this one.

"Clean and Comfy"

5
28/08/2016

This hotel has a nice appearance and although you drive up to your door and there are not inside hallways, I felt safe. The room was clean and odor free. A great stay overall. Close to 95 and many restaurants.

"Family Trip"

4
23/08/2016

The staff were very friendly and except for the air conditioner keeping my husband awake at intervals, the room was clean and easy for a handicapped traveler to maneuver around. I would not recommend the Shoneys restaurant that is close by. Not happy with the food quality, but the Cracker Barrel one mile down the road was good. We were very happy with the fact that there was parking right in front of the room and everything was on the main floor and not multiple floors.

"Highly Disappointed"

1
21/08/2016

Where do I start? We were in town for a family reunion and this was the chosen hotel for everyone to stay. We booked a room with 2 queen beds as we were traveling with two children for 4 days. . The beds are full size beds not queen. We had to beg for towels each day they seemed to be scarce. We returned from an outing on our 2nd day to find not only had fresh towels not been left but I room had not been cleaned. We reported this to the front desk but the staff did not seem too concerned. This is clearly a motel not a hotel. Bugs were able to get into our room from the outside due to the door not sealing properly. The bathrooms are entirely too small. The only almost good thing was the breakfast but the breakfast area was small with very little seating. The Internet service was spotty. Very old and run down motel. Spend a few dollars more and go across the street to Hampton Inn.

"Restful Night"

5
21/08/2016

After a long day of traveling in 90 degree heat and thunderstorms, I was tired and need a rest. I stopped in Santee only 2 hours from my destination. The Best Western was right of the exit and easy to get to. The staff was very welcoming. The property was very quite comfortable and clean, nice surrounding. I felt very safe. After the good night sleep, I had a breakfast that was very satisfying. They, also, included a to go snack for the road.

"No A/C"

3
20/08/2016

Staff real freindly...Room clean but a little small...Pool real nice...A/C in the room not working very well...! They changed it out but the one they put in is not working either...I would stay again as long as a/c worked..

"WONDERFUL"

5
20/08/2016

FOR A GREAT NITES SLEEP, sleep well in the plus, plus, plus Best Western Plus. For price, rest, clean, breakfast, pool and helpful staff you will want to stay here. Even all the guests were friendly and welcoming. Your welcome!

"ok"

3
15/08/2016

The hotel was a stop over on my way from Virginia Beach to Cairo Georgia. The hotel was ok and the layout was nice, however being all one floor motel type rooms, you can hear everything outside your door all hours of the day, and in addition to that, the shower cold knob was so tight that most people would not have been able to turn it

"Great Place to Stay just of I-95"

4
14/08/2016

Far better than adequate. Old-style "motor inn," where you park in front of your room. BUT, inside you find a modern room. Great beds, fridge, microwave, high speed wifi. We will try to time our North-South trips to stay again.

"Clean room, nice staff"

4
14/08/2016

Very clean. Nothing is out of place in the room, no repairs are seen in the room that need to be done, which is rare. Very polite staff, who seem to all take their jobs seriously. Pool area is spotless, pleasant all around. Several restaurants close by.

"Excellent Stay"

5
11/08/2016

I would most definitely stay here again. I go from Florida to NY a couple of times a year. I am marking this place a definite stop. They take pride in keeping up this place. The beds were queen size not double. Matresses were new. Cleanliness was a key to the hotels success.

"Great night"

5
10/08/2016

This hotel was a great find. The rooms were well appointed and very clean. Checking in was a breeze compared to other places we have been. The breakfast was very nice and the area was kept spotless and well stocked.

"Common Sense"

3
08/08/2016

I reserved a room at this house on Friday at 8:00 PM +/-. I made a mistake by not checking my reservation prior to booking. The reservation should have been Saturday/Sunday not Friday/Saturday. When I arrived at BW I was told that even though they had been paid by you they were going to charge me again. I have the privilege of paying twice for one room. The response from the motel was that since there was a third party vendor involved that could do nothing. We went over that ground 3 or 4 times. I asked that since they had been paid by you what would be the harm of recognizing the error that they would forgo being twice for the stay. I could readily understand double payment if the motel had been sold out on that Friday but it wasn't. It is neither your responsibility or the hotel's to protect me from my error. So what we have is an unhappy customer. Unhappy because I was honored by paying twice for one stay. Now I may be missing something, but wouldn't it have been better all the way around if the motel decided to forgo charging ne again for something that they had already been paid for. Again, certainly my mistake with the reservation......

Linda S, General Manager at BEST WESTERN PLUS Santee Inn, responded to this review
Thank you Mr. for your posting on trip advisor.I can understand you being upset about paying twice for your room. You stated you could understand if we were sold out. I do not know where you got your information but we were sold out both Friday and Saturday night. We held your room all Friday night because you booked thru a third party and you had a guarantee reservation. I am sorry you had a problem with your reservation. Respectfully Linda Springs

"Pricey for location but well maintained."

4
05/08/2016

Everything is good about this hotel but check-in staff is not welcoming or friendly. Park at your room since it's a 1 floor hotel and wonderful restaurant next door. Also. They have a nice complementary breakfast in the morning. Too bad the desk staff is unfriendly.

"Pleasant overnight stay!"

4
03/08/2016

Traveling from Florida to New England and had been on the road all day. Convenient location off the I-95 Interstate with front of room free parking. Room rate very reasonably with a clean and well decorated room. Staff pleasant and helpful. AAA recommended. Free breakfast buffet was a nice surprise the following morning in the on-site restaurant. TV and free wi-fi was also available for personal and business use. The only minor complaint was the toilet area could of use some upgrading, at least in our room. Overall a good experience for an overnight stay!

"Amazing stay"

5
02/08/2016

I don't give high marks as a general rule however this facility and staff deserve them. Best stay I have had anywhere in quite some time. Easy access, clean rooms, pleasant staff and a more than adequate breakfast choices make this a great place to stay and I will do so the next time I am in the area.

"Great Deal"

5
02/08/2016

This is a great deal for the money. Very accessible to everything in the area. The room was outstanding and I stay in a lot of rooms, this ranks up there with any of them. The pool area is safe and clean, the morning breakfast is good enough. Nothing that will amaze you but good.Just a quality stay.

"Best Western Plus at Santee, South Carolina"

5
01/08/2016

We have stayed at this hotel in the past, though the last time was a few years ago. We found the most recent upgrades very nice, and the beds themselves were very comfortable. The pool is just the right size. We were a little disappointed that there was a 30 to 45 minute wait to eat in the restaurant without a reservation which we were not aware of, so we ended up eating at a very poor Shoney's. We love the area and would stay again.

"Good for overnight stay"

4
31/07/2016

We stayed one night during the week. The breakfast was good, standard continental fare. The pool was refreshing, clean and in good condition.The room was clean and the bed comfortable. The front desk personnel were helpful.

"Not bad"

4
31/07/2016

Friendly staff. Nice room, had a microwave, mini fridge, a/c worked great and it was upper 90s outside. Breakfast was good the next morning. After checking in I learned from another guest I could have saved 35 dollars had I booked online....live and learn. Definitely would stay again.

"Comforting Relaxing Hotel"

4
28/07/2016

This was one of the best hotels to stay overnight while traveling North or South on I-95. Rooms are on the ground floor and spacious. Easy access to the highway. I would recommend this hotel to anyone couples, family, etc

"Not bad at all"

3
25/07/2016

Visited Santee, SC during the week of 7/7/16 for a family reunion in Holly Hill. Here are the best things about this property: the outdoor pool is AMAZING! I felt like I was at a private resort during the 2 mornings I spent some time at the pool. I was the only one poolside and it was fabulous! The water was warm and the pool was clean. In the evening it was more crowded with children and families, but that wasn't my concern. The breakfast was also very good and beyond my expectations. The room was basic, and as long as the air condition worked, I was fine. There was a small fridge and a microwave...both perks and the cable had more than enough channels. The worst things about the property....the rude housekeeping staff. I wish I had gotten the name of the rude young woman who, with much attitude, and not a pleasant word or look, dropped towels off at my brother-in-laws room. Disgusting, is the nicest way to describe her demeanor. In addition, our room was not cleaned the 1st day, and on the 2nd day, it was cleaned, but they didn't leave any wash cloths or towels. Overall, if visiting the area, I would stay here again, just not for 4 nights.

"A taste of the ghetto"

2
24/07/2016

It is a great place to go if you do not want to get any sleep because loud parties will keep you awake. The hotel staff will not stop the parties. I finally decided to pack up my family in the middle of the night and get out of the hotel. There was a weird guy who sat outside by our door all night and it appeared that he was on drugs. The noise carried in to my room so we were unable to get any sleep.

"Nice overnight retreat"

4
22/07/2016

Excellent stop over as 1/2 way point on travel to Tampa. Very clean, and maintained well with comfortable queen size beds and quality linens. Pool was clean and refreshing and relaxed our weiry grandchildren who had traveled over 14 hours for a normal 8 hour transit. Pleasant staff and very nice breakfast. Breakfast offers hot waffles, sausage gravy, quality yogurt, cereals, scrambled eggs. Constantly maintained and kept clean and appetizing. Stayed on travel to and from Tampa, when moving my granddaughter for college. Certainly will be a regular stop in the future

"Good Place to stay"

4
21/07/2016

I was staying for one night on my trip between DC and Orlando, FL. The hotel is in very good condition, very clean rooms, the staff was very friendly and nice, place very quiet, the pool in very good condition and very clean, in the area there are good restaurants.

"Driving home"

4
21/07/2016

We were driving home and decided to stay for the night. We chose the Best Western and were pleasantly surprised. It is very easy to get to restaurants and gas stations. The rooms were very clean and everything worked. Even had a mini fridge. The breakfast the next morning was free and had a good variety to choose from. They offer a military and veterans discount.

"Relaxing"

5
21/07/2016

We enjoyed this hotel a bunch. Very clean, staff was very pleasant, nice comfortable bed. The breakfast was great also. It was very quiet here. We stayed for 2 days and enjoyed will definitely come back.

"GREAT VACATION SPOT"

5
20/07/2016

Nice Clean Room, Lots of Extras, Restaurants Close by, within walking, Weight Room, Laundry, very nice pool area, Continental Breakfast, NICE SAFE AREA. EXCEPTIONAL Staff, CONVENIENT, PET FRIENDLY. Comfortable

"very good place"

5
19/07/2016

very good place with child everithing is perfect if a pass at this place i will retur their any time tanks you best wester to take care on your costomers godd breakfest and everythings go their no exception

"Way better than expected!"

5
18/07/2016

This is an older style property, as am I (!!) with parking at the room door. Fine for me, but others prefer lobby access, I know. The property is conveniently located by the Interstae exit, but there is no highway noise. Restaurants, fuel, food store nearby. The rooms are clean with all the expected and hoped for amenities. A much appreciated plus is the water pressure in the shower...fantastic.....and the water drains quickly and freely from the tub ! Too often, this is not the case and slow drains are a personal pet peeve, but this is not the case with this property. I found the front desk attendant to be efficient and personable. The breakfast area is adequate (larger than some others I've experienced), clean and staffed; the breakfast items plentiful, fresh, varied and well presented. I didn't use the outdoor pool, but that area was like the rest of the property: clean and well maintained. This is a nice place to stay and I would not hesitate to return.

"A cute spot at an easy location"

5
18/07/2016

The rooms were great, the staff was friendly, the beds were cozy, the breakfast was delicious, and the price was perfect! ($50 less than it's neighbors on that day) The building is showing some signs of aging, but it's more character than anything else. I saw that they had an assistance chair for getting elderly into and out of the pool. I didn't use it, but thought it was a nice touch... like the hammocks! They're right off of the interstate but the noise from it wasn't noticeable once you get indoors. It's walking distance (50 feet from door to door) to a good seafood place (not associated with the hotel). It gets packed so reservations might be a good idea for groups of 6 or more.

"Great Place to Stay"

5
18/07/2016

The room was immaculate and the staff extremely helpful. The breakfast was the standard hotel fare, but it was hot and plentiful. My only complaint was an inattentive waitress at the adjoining restaurant. I would stay there again!

"Not For Me."

2
16/07/2016

This Best Western covers a lot of land with all rooms on the first level. There is a small pool, free wi-fi, and the typical breakfast fare in the morning. Check in was easy and fast thanks to the nice receptionist. The condition of the room I was given was under par; the door was ajar so there were mosquitos/flies already in the room, the rugs were stained beyond acceptable, I found dead bugs and other things left on the rug, and the AC unit was so loud that each time it turned on I was woken from my sleep. The "deadbolt" on the door was made of a very malleable, soft metal that would not provide a barrier for anyone who intended to break in. I've paid less for much nicer and cleaner accommodations. When I called to make the reservation I was told I could not have my two small dogs with me. As a result, I reached out to a AAA representative to arrange my accommodations and he happened to call this same hotel...they told him pets were not a problem. Hmmmm... As a single gal, I did not feel safe due to the malleable metal locks and I was put in one of the rooms farthest from reception (again, it is a very large property). This place is just not for me and I won't be going good back to this particular hotel in my travels south.

"Starting to show its age"

4
15/07/2016

Nice clean room with a comfortable bed. You can park right outside your room. Lots of places to eat nearby. Front desk clerk made recommendations as to which were good. Good lighting in room and I liked the recliner. Flat screen TV, fridge, m'wave and coffee maker provided. Decor is looking a bit dated. Friendly front desk staff is one reason I stopped here again. Was here in March for one night. Breakfast is typical motel continental breakfast fare. Coffee was especially good. Good stop for travelers.

"Great Place Great Price"

5
14/07/2016

Weren't sure what to expect in this small town but were very pleasantly surprised!! Clean and comfortable! Very safe area. We loved the landscaping and the hammocks! The rooms were nicely decorated and the beds were a nice size and comfortable.

"A good value for a superior product"

5
13/07/2016

The room was large and finely appointed. The bed was very comfortable with clean fresh bedding and the shower had the best water pressure I've found in a hotel in a while. It's all on one floor, so there is no stairs, which is nice for this retiree. The hot breakfast in the morning was very nice with scrambled eggs, potatoes and sausage, self made waffles, grits and sausage gravy, biscuits, hot and cold cereal, yogurt, etc. The coffee was also excellent. There's an employee on constant patrol during the breakfast hours to refill the items and keep the area clean, and she does an exceptional job. The breakfast area is fairly large, but a bit tight if there are lots of people eating at once. But based on our lovely room and this more that adequate breakfast, we definitely will be staying here again.

Linda S, Manager at BEST WESTERN PLUS Santee Inn, responded to this review
Thanks so much for the review you posted . we very much appreciated you staying with us and we hope you will come again.Linda S

"Lovely hotel and GREAT breakfast! "

5
11/07/2016

We stayed here for the night on our way to Florida. What a lovely little hotel. There are many options for dinner nearby, the hotel was clean and the rooms smelled good. The beds were very comfortable. Our family got ice cream nearby and enjoyed it on the hammocks and lawn chairs by the pool. The breakfast was wonderful! Eggs, sausage, biscuits, gravy, grits and waffles! We enjoyed the fresh fruit, yogurt and cereal as well. We enjoyed our stay and would definitely stay here again!

"Best Western Santee- Home Away From Home"

5
10/07/2016

Awesome hotel! Great staff, great service! Rooms are nicely furnished and clean. Very peaceful and quiet. Great breakfast in the morning, to send you on your way! Wouldn't consider staying at another hotel on this exit!

"Our "Go To" motel"

5
09/07/2016

This motel was recommended to us by friends and we were happy enough with the accommodations that this will be our stop on our drive north and south at least twice a year. We have referred anyone we know traveling on Interstate 75 to this Best Western.

"overnight stay"

4
05/07/2016

we haven't stayed here in a few years and was pleasantly surprised with the improvements. When we travel on 95 heading south again we will definitely stay here. Staff is very friendly and helpful. Having a restaurant so close to the hotel is a definite plus.

"convenient, great will motel"

5
03/07/2016

When traveling to Hilton Head SC, my husband & I stopped a night at the Best Western in Santee, SC. It is so convenient, right off I-95. There seem to be a few dinner spots close, even those we had already eaten dinner when we arrived. Check in was a breeze, we had a nice king room, near the end of the motel, but that was ok, it was on quiet. Walked to pool area after getting settled. Clean area, nice pool area. The continental breakfast the next am was very good, with lots of options. Again, I think it was the best place to stay in Santee

"More than expected"

5
01/07/2016

I did not expect an older hotel to be this updated and clean. Our family got two rooms and both were better than anticipated. We were on a fishing trip and fished all night. Showers were clean and beds were comfortable! I will definitely use this hotel again:)

"Great Stop in Santee"

4
27/06/2016

For an overall "value", the BW Santee is an excellent location. Centrally located for golf, recreation, restaurants. Rooms were nicely furnished with direct tv service. Breakfast was well prepared and the entire facility was very clean.

"Stay & Play Golf within walking distance"

5
27/06/2016

Fine location for a Best Western PLUS. Can walk to one golf course behind the property & another golf course is about a 5-minute drive further. Can walk to Captain's Quarters for a nice dinner. CQ is located within the hotel's parking lot.

"Very Nice"

5
27/06/2016

A nice place with good pool area, a very good buffet/ BBQ can be found near the entrance to the Santee Lake park (I am not sure of the exact name of the park). The joint is located in a very old general store.

"Great if you want a quiet, adult stay"

4
26/06/2016

We have stayed at this hotel several times, and there have been few, if any, children there. The hotel is all one story so you can park right outside your room. I would recommend not getting there "hangry", because your nearby restaurant choices are limited. There is a nice restaurant right next door, but it is only open from 5-9 pm and it's a little pricey and you might have to wait for a table. Otherwise, you've got Huddle House and Shoney's. Drive up the road a bit and you've got McDonald's and Cracker Barrel. The breakfast in the morning is nice, but it is very tight in that room, have to be very careful maneuvering around. Another thing I would like to mention in case it might be an issue for some people, the beds are pretty high off the floor! I'm 5'4" and almost feel like I need to make a running start to make it up onto the bed!

"Very nice stay!!"

4
26/06/2016

We really enjoyed our one night stay here! We arrived at the hotel at midnight and we were checked in very quickly by a nice gentleman. Room was clean and spacious. Breakfast was well stocked and the area was clean,the lady at the breakfast area greeted everyone who came in. I will stay again.

"Clean rooms/ Broken A/C"

3
25/06/2016

Rooms are clean and spacious. Breakfast was Good, but not enough space or big enough tables for families bigger than 4 people. Was a long night beds were comfortable but AC was broken. Pool was clean. Workout room was great and they have a laundry room which was good. Resturant we didn't eat at but had excellent reviews, but we had thai food across the street and sushi was excellent.

"Stay at Santee Best Western on Fathers Day 2016"

5
25/06/2016

This is my favorite place to stay when traveling over 9 hours. The bed and accommodation are so comfortable and I love the pillows. They had a good choice of breakfast items. Almost forgot to say that the homemade cookies were a great touch. The pool area was very inviting

"Family trip for 2"

4
23/06/2016

Will make another reservation when traveling north from Florida. and recommend it to others. We understand it is an older motel, but the Santee one has been delightful for seniors. Price is right, accommodations are clean. Staff is friendly and helpful.

"Santee, South Carolina Best Wesstern"

5
21/06/2016

This hotel was beautiful and comfortable. Room was large and well decorated. The breakfast choices as well as the room was well done. We enjoyed our stay here and will be sure to return for a longer stay.

"Rest for a weary traveler"

5
19/06/2016

After 10 hours of driving on a 22 hour trip, with intermittent restroom and snack breaks, the Best Western sign was a welcomed sight. Comfortable beds, clean room, free wi/fi, and complementary breakfast which we did not take advantage of due to an early departure hour. Would definitely choose a Best Western Plus hotel again.

"Late night stop on a roadtrip"

5
19/06/2016

This hotel seems to be very popular and very busy. However, the night clerk on duty when we checked in late, was very pleasant and attentive. He took extra care to make sure all guest reservations were handled properly and each guest was settled before moving on to the next guest. The entire staff was very pleasant and respectful. True southern hospitality here!. The rooms are clean and the beds are so comfortable we did not want get up! This hotel has only one floor, a huge plus for me! And you can park in front of your room, which made loading and unloading luggage very easy. The pool looked very refreshing, even though we did not have time to use it because we slept in, and there were even hammocks for guests hung under the trees for guests to use. I would definitely stay here again if we are in the area again.

"Craig"

5
16/06/2016

Very nice place to stay. Clean and comfortable. Great restaurant next door Captains Quarters. Played Lake Marion which in adjacent to the motel. Good course. Everything was great. Heading from New Jersey back to Florida this is a great stop over

"stay at best western"

5
11/06/2016

the staff at this best western in santee south Carolina are very helpful with each patron that stays there. I highly recommend that if your in the area stop by and see what I'm saying. Clean and very nicely decorated in and out.

"good and clean"

4
11/06/2016

this is the second time I have stayed there and I will come back next year. the staff is friendly, rooms are clean as is the entire property.,family friendly. Clean pool,free breakfast. Good value. It gives an aarp discount. I got 2 queen beds for 85$. There is a lot of restaurants on the exit or just walk next door to the captains quarters.

"Always fine"

5
11/06/2016

Santee represents our halfway to our home in FL. We have always stayed at this hotel and have never been disappointed. It is comfortable with an excellent restaurant on the property. We look forward to the stay. It is a respite from the 95 traffic.

"Great Place to stay"

5
10/06/2016

This Best Western Plus was easy to get to from I95. The room was clean, the decor very nice, the bathroom was clean--which is very important to me. The only thing was the size of the refrigerator, very small, and when traveling with a cooler, not everything could fit, especially with a tiny freezer.

"Overnight in Santee, SC"

5
10/06/2016

Stayed here on way to Orlando, FL. Hotel was very clean and the morning breakfast is well presented and good. Since it was only one night, we did not use some of the amenities, such as the pool and exercise room. The room met all of our needs and served two tired travelers very well after being on the road for eight plus hours.

"Excellent Hotel"

5
08/06/2016

This is an excellent hotel. Located conveniently and adjacent to a wonderful restaurant. The hotel is clean and inviting with its porch furniture and other items. The breakfast area is large and inviting.

Linda S, General Manager at BEST WESTERN PLUS Santee Inn, responded to this review
Thank so much for the kind survey. It was our pleasure to have your as our guest and we hope you will come back. LindaSprings

"Favorite hotel on I 95"

4
06/06/2016

This is our hotel of choice when we travel on I-95. The staff is wonderful very friendly and welcoming. Room is clean and smells fresh. Microwave refrigerator and free wifi in the rooms. Linens are nice and beds are comfy. Wonderful breakfast in a cute room. The pool is small but the Pool area is nice. We like parking in front of our room. Love the coffee and cookies in the lobby

"NC Retiree Satisfied"

5
06/06/2016

This Best Western exceeded our expectations. We choose this hotel due to the reviews posted on TripAdvisor. These reviews are important to me when choosing a place to stay. This was a one level hotel that was beautiful inside and out. Older but updated and well maintained. Quick exit off I-95 and lots of eateries close by within walking distance. For the golf enthusiast, there was a beautiful golf course next door. The breakfast was outstanding. Real eggs and sausage! The coffee was excellent too! Bed sleep great with nice linens and pillows. Also enjoyed the nice treat of cookies in the evening! I would definitely stay here again. Keep up the good work Santee Best Western Plus!

"Excellent"

5
06/06/2016

We traveled a little further than we wanted to just to stay at this motel. We love this motel and always get great service. The breakfast is always very good and has excellent food. The rooms are always neat and have everything we need for our stay.

"doesn't get any better!"

5
22/05/2016

sqeaky clean room. park right outside your door. wonderful breakfast. friendly staff. what more does a person need. oh yes, a nice restaurant for dinner just a short walk away. they have a very nice outdoor pool area. the santee best western has it all. one of the best breakfasts i've had in a long time. freshly cut fruit, eggs, sausages, biscuits and gravy, and the usual suspects found at hotel breakfast bars. the hot food was very hot and the cold food was nice and cold. the breakfast area was very clean, not always the case at a hotel breakfast area. we would absolutely stay there again.

"Comfortable and convenient"

5
21/05/2016

Driving to FL and stopped in Santee for overnight stay. Best western was perfect. Just off 95, had a restaurant with good food and it was clean and neat. Would definitely return again if I was passing by.

"Annual golf outing"

5
21/05/2016

Every year our group brings 32 golfers to Asante. Usually we stay in on-site condos but the units we booked weren't finished being built so the golf course put most of us up in the local Best Western. It has been a while since I've stayed at a Best Western hotel not my first choice personally when travelling but the accomidations and amenities were very good to great. Beds were comfy, rooms and bathrooms were clean, tv was modern flat screen with satellite TV set-up. Everyone was friendly. Great stay....

""Good stop on the way south""

5
20/05/2016

Excellent stop when traveling south. The accommodations are clean and comfortable and the staff helpful and courteous. The breakfast should make any traveler satisfied. The pool area is very attractive and a good place to enjoy breakfast. There are many restaurants in the area and one on site. We've been stopping at this motel for many years and have never been disappointed.

"Best Western vacation. Golfing with friends "

5
19/05/2016

Golfing and hanging out with friends. We love this place. Always clean and the staff is awesome. The location is great for golfing or dinner Ten years we have stayed twice a year. Can't wait until our next trip in Sept. All of my friends truly enjoy this motel town and all the restaurants in the area

"EXCELLENT STAY"

5
18/05/2016

This was a short stop over on our way from our home in Florida to our place in PA. I was extremely pleased with this hotel. The rooms were beautiful and clean. The staff were very helpful. There was an outdoor pool that was heated. A hammock and chairs made a nice reading or relaxing area. Would recommend this hotel to anyone and plan on staying again whenever we drive to Florida or back.

"Getting old"

3
16/05/2016

This is the third time we stayed here. The rooms seem to be getting pretty worn and very out of date. This is worse in the bath area. The carpet feels old and brittle. The sheeting on the bed was ridiculous and we froze all night. It was $50 cheaper than across the street though. We didn't even bother to try the breakfast which went down last visit and was over at 9:30 AM on a Sunday

"Florida Bound"

5
15/05/2016

2nd time staying here on the way to Florida. Consistency is the name of the game. Comfortable bed, clean room, great shower pressure, delicious breakfast. I just wish the towels were a little softer. The pool was also open, which is a bonus! Will return every time. Just wish they still allowed pets..

"Nice and quiet"

5
14/05/2016

From the outside, the hotel appears to be kind of cute. Inside you can tell it is old, but they really try to keep up the maintenance. I beds are actually really nice and given how it is just a little ways off of I-95, it is very quiet in the rooms. I would recommend this place if you need a stop over for the night.

"Great Find"

4
11/05/2016

Our first experience with BW+. Inn was newly refurbished and clean with large room, nice furniture, large flat screen TV, upholstered chairs, good reading lights, and REALLY COMFY beds. Have noted it for overnight stop north and south travel on I-95. We tried Hampton Inn and Suites at this location (sold out) but was very satisfied with our second choice.

"A surprising gem"

5
11/05/2016

We've stayed at Best Western's before and been very happy with the properties and staff. The decor of this place just wowed me -- more than the run of the mill hotel decor. And the staff were friendly and funny, too, very welcoming. It was a brief stay on our way from one place to another, but became a wonderful part of our overall trip. The restaurant was fun, and the food was delicious. Breakfast was really good, too.

"Good Value"

4
09/05/2016

While this is your typical Best Western, it was very clean and the bed was very comfortable. Bathroom is small and older, but for a night or two, it's doable.Free wifi and breakfast make this a great value for the money.

"Santee Best Western"

5
09/05/2016

Very worthwhile hotel. Well maintained infrastructure and friendly atmosphere with a very helpful staff.Very good location and many local attractions makes this a very high value place to stay. Highly recommend this hotel. Best value around.

"Great place to stay"

5
07/05/2016

Excellent.....would definitely stay here again. Breakfast was awesome also. Very pleasant staff and nice, clean comfortable rooms. Glad we choose this location as a stop on our trip to Florida. Next time would like to try using the pool. Looked very inviting.

"Best Best Western"

5
03/05/2016

Best location off I95, Best Staff at Hotel, Best Value for the $$$$.Great Restaurant next Door [Fisherman's Quarters]Very good options for breakfast [has a dash&go at 5am], good for Golfers playing next door. The GYM is very good for those who eat too much !!!!

"New pillowtop beds"

4
30/04/2016

A little noisey in the back, all else was excellent. New pillow top beds. Rugs older but ok, bathroom fine, TV service fine. Internet took time to connect. Normally easy for me. Thats it. two hundred words? I have nothing else to say, come on please.

"Couldn't ask for anything better at this stop!"

5
29/04/2016

Hotel was convenient, clean, comfortable, efficient and great price. Nice pool, wonderful breakfast and across the street was an excellent Thai restaurant! Had yummy cookies and coffee in the lobby too.

"Decent place to stay"

3
28/04/2016

The continental breakfast was very good, the rooms were clean, the staff was friendly. The bed, however was very uncomfortable. We were there for 3 nights and that is too long for this place. Not much to do around Santee unless you golf or fish.

"Great experience"

5
26/04/2016

Love this hotel. We like the ambience and the staff was very polite. The room was great and everything worked well. I would recommend anyone traveling up and down the I95 corridor to stop in and enjoy a relaxing stay. I have stayed here before and was satisfied enough to stay here on this trip.

"overnight on way north"

5
26/04/2016

We have had good experiences with Best Western for the most part. It is a good clean hotel at a good price. Great breakfast. Good internet. Pleasant, helpful staff. Comfortable beds. This hotel is all on the ground level so it is easy in and out. Very enjoyable stay.

"Nice Stay"

4
21/04/2016

One night stay at this motel on way to Florida in late March. Convenient location off I-95. Plenty of restaurants nearby. Comfortable king room. Very impressed with the cleanliness. Bathroom was small as noted in other reviews, but vanity and sink were located outside of bath, so it wasn't really an issue. Very friendly and quick check-in. Good hot breakfast with many choices. We like the old park at your room door motels. Too many these days are not as clean as this one. Glad we took a chance. Will definitely plan to stay again on our next trip south.

"Good place to stay"

4
20/04/2016

The rooms were very clean. The staff was accommodating and breakfast was plentiful and free. There is a microwave and refrigerator in the room. It was a great central locale to visit other areas of South Carolina and convenient to other resort areas but not too expensive.

"Great stay"

5
18/04/2016

The staff was helpful. The hotel is great. The breakfast was really good and always full. The staff ensure the items were hot and fresh. The only cplaint is that some of the older guests were leaving very early and alarming their cars every time they put an item in it and went to retrieve something else. Not the hotel's fault but it made it made for an really early wake up call.

"Great for an overnigt"

5
16/04/2016

Recommended by a friend to come here. Stayed here twice for an overnight with family and it was great! Just what you need when stopping during a road trip. The continental breakfast was great as well! Will definitely come back! Great price too!

"Santee does it Again!"

5
12/04/2016

This hotel is everything it should be. Informed caring staff, great rooms and a wonderful breakfast. We were again very impressed with Santee BW. The rooms are very comfortable and all amenties were in working order.

"Clean and Comfortable"

4
09/04/2016

We stopped in on the way to Florida. Our reservation was handled efficiently and quickly. The staff was friendly. The Inn is clean and quaint. It is a park in front of your room property. We felt safe. The beds are comfortable and the room was clean. The breakfast bar was good. A definite stop back place!

"Happy in Santee"

5
06/04/2016

This hotel had been recommended by a friend several years ago. Santee fits our travels to and from our home in Florida and each time we visit it seems to get better with age. There is always a feeling of freshness relaxation and caring. We have told several of our friends and they have also stopped there. We will be there in October on our way south.

"Always a pleasure"

5
01/04/2016

A very nice Inn. Have stayed here multiple times and it never disappoints (except they do not have MSNBC on the Direct TV. Missed Morning Joe. Nice breakfast and Captains Quarters restaurant is first class.

"First class all the way!"

5
29/03/2016

Stayed here on latest trip to Florida and was extremely pleased with this property. Staff were very pleasant, helpful and courteous. Room was exceptionally clean, spacious and comfortable. Very tastefully decorated with one of the most comfortable beds I have ever slept on in a hotel. Has an on site restaurant. A free full complimentary breakfast is available, with hot and cold entrees. Will definitely stay here again.

"Worth the Rt95 stop"

4
27/03/2016

An excellent little find on our way to Florida. Rooms are small and you can't change more than your mind in the bathroom, but the place was clean and a short stop from the highway. Santee is a small town with only a few restaurants in the area, but enough to make a dinner choice of Mexican, Thai and American. We made the short walk to Captains Table and the food was really good, but not cheap. The breakfast was really a nice surprise. Eggs, waffles, biscuits gravy and grits. Cereal muffins, bagels juice and coffee. Will stop here again if we make another trip.

"Noisy"

3
27/03/2016

The staff at the hotel are very nice. That said the hotel is very clean and has a nice pool. The only problem was that all the rooms are located on ground level so it's noisy. People driving up to park and the lights come right through the curtains. Also,people like to gather outside the smoke free rooms at late hours and talk. The acoustics aren't great. I checked out at midnight because it was to noisy and drive all night to panama City Florida. Would not stay here again.

"Great customer service"

5
18/03/2016

Hotel staff was professional and customer service oriented ,advised me of what services they provided , eager to help and very knowledgeable of the area when I needed to locate a hardware store, gave me exact directions to get there

"Highly recommended motel"

4
16/03/2016

We stopped here both on our way to Florida and back home . It is a very clean and attractive motel convenient to I95. We don't usually like to stop at motels where you park your car right at your door but we stopped here because of the good reviews we read . The rooms were spacious, nicely furnished and exceptionally clean .They had a good breakfast with many selections but the room was quite crowded .

"Don't judge a book by is cover"

4
13/03/2016

This property is a real motor hotel (motel for you under 40). We have stayed here a couple of times and have always been impressed by the cleanliness of the room and the entire property. Breakfast is always tasty and fresh.

"A nice surprise on our way to Florida"

5
12/03/2016

We desided to stay here on our way to Florida..what a nice surprise..clean comfortable and a great value..We were hungry and got online and ended up at the most amazing place to eat..the Lonestar BBQ..a little hesitant when we pulled in but wow! The food..southern cooking..was wonderful..I want to go back just for that! A quaint little place not far from a very nice hotel!

"Handicap accommodation #1"

5
12/03/2016

From start to finish this was one of the best hotels I have ever stayed in. The handicap room and breakfast were outstanding. I am ab above knee amputee and found this room to be excellent to meet my needs.

"A definite "Plus""

5
10/03/2016

Stopped on way to Florida. Selected this place because of T.A. reviews.This is an excellent overnight stop. Desk personnel were very friendly and helpful. You can park right outside the door to your room. The rooms were clean and comfortable. Amenities include a m'wave, fridge and free wifi. There is a heated pool and workout center. (The pool will be drained and cleaned shortly in preparation for summer.) There are restaurants within easy walking distance. The only negative was a couldn't find a soda machine. Definitely would stay here again on future trips.

"Clean,comfortable, excellent breakfast."

5
07/03/2016

We requested a room in the back and quiet. Exceptionally clean room, very comfortable beds and great lighting. We were very impressed by the full breakfast offered. Will surely stay here again on our way to Florida.

"Excellent all around"

5
07/03/2016

Very clean, and well lit. Quiet and felt safe. Beds were very comfortable. Pillow Top mattress. Breakfast was complete. Many items. Sausage, eggs, biscuits, potatoes, waffles. Fruit, many beverage selections, cereal, bagels. You will not go away hungry. Will surely stay here again on way to Florida.

"No complaints"

3
06/03/2016

Helpful staff. Clean rooms. Typical layout. In my opinion, the majority of hotels chains that I use up & down the east coast within this price range of $150 a night or under, need to renovate their bathrooms more often.

"Very Nice Motel"

4
04/03/2016

We stopped there on our way back from Florida. We usually stop at Santee but had never stayed at Best Western. The facility is very nice, well maintained and the staff is friendly and efficient. The price is reasonable and includes a hot breakfast with waffles, eggs and meats. The pool is heated and very clean. We will stop there again on our next trip.

"Beautiful Room, Good Price"

5
03/03/2016

The minute we stepped foot in the door we were greeted by a friendly, pleasant front desk clerk, our check-in was quick. Our room was very nice, clean and supplied with all we needed. The bed was very comfortable not much outside noise, got a good nights sleep. This was a handicapped room which had a two different chairs provided for the shower. Breakfast was very busy the next morning, but since one of us was handicapped we were sent to the business center so we could have a seat, really nice people. We will certainly return to this hotel.

"Great Place to stop"

5
02/03/2016

We always stop here on the way to florida. It is a very convenient exit from Rt95 and back on. The rooms are always clean and neat. The Motel has many extras and serves a free breakfast that is properly presented and gets you ready for the day. We have always had the best of luck dealing with the employees, who are pleasant and knowledgable about what they are doing. there has never been any problems and we have stayed several time. the price is very reasonable and the entire property is well cared for. I wish I could say the same for the restaurant next door. We have always ate there and the meals were good. It was convenient as they share a parking lot with the motel. This year we were seated next to 8 loud obnoxious golfers who did nothing but yell and scream for the entire meal. Nobody said a wood to them. This is an upscale and fairly expensive rest. that has always been good but We go to Mcdonald's next year

"santee south carolina"

5
26/02/2016

Could not have been nice, a clear and well run Best Western. The staff was particularly helpful when we left our computer in the room after check out. They retrieved it for us and shipped it next day to our Florida location.

"A good place to stay"

4
24/02/2016

We spent the night here and were pleased with the room. It was fresh, clean, well appointed and well taken care of and provided a very restful night's sleep. The breakfast buffet was just what we needed to get back on our trip.

"Best Place in Santee, SC"

5
24/02/2016

My family has staying in this hotel for close to 25 years on our trips between the Outer Banks of North Carolina and Ormond Beach Florida. We never even consider another location. The hotel is beautifully maintained, the grounds are landscaped nicely, the area is safe and secure, the rooms are spacious, clean and comfortable and the pool is wonderful. The proximity to the interstate, gas stations and restaurants is perfect and the check in and out times are very convenient. The room rates are excellent and you get much more than what you pay for, especially considering other options in the area. The staff is friendly and professional and the breakfast is excellent. You should stay here.

"Excellent hotel"

5
24/02/2016

I usually stay at marriott hotels but since there was not one in the area I chose this hotel based on tripadvisor reviews and it was great. Sparkling clean, fresh smelling, and lovely. All rooms on first floor and newly furnished very pretty and comfortable. Several small outdoor tables and chairs around perimeter of the Hotel. Though it was not pool weather, the pool and pool area was well maintained and crystal clear water. The lobby and breakfast room are very pretty and breakfast was fresh and good. Walking distance to a few restaurants but Captains quarters next door was very good. The staff is pleasant and helpful. As a new yorker a really nice hotel like this for under $100 was a pleasure. We will recommend this hotel to others.

"For a decent half way stop:"

4
22/02/2016

Best Westerns are not my usual preference, but after examining many of the positive reviews and opinions put forth, I decided to give this particular one a try. The price of the room came to $93 after taxes which I would state was a fair value. All the rooms are at ground level and offer parking right outside the door. While traveling in luggage overload mode, knowing that my vehicle is within eye and earshot is reassuring to me. The woman at the receptionist desk was polite and informative. The room was freshly cleaned. The mattress was firm (which I happen to like). The bedding and sheets were crisply made up. I was seeking a hot shower and good night's rest, and this place delivered. One minus: breakfast is not put out until 7am sharp. Left standing outside, several of my fellow I-95 travelers were in agreement that getting underway just a half hour sooner would have made this stopover a bit nicer.

Linda S, General Manager at BEST WESTERN PLUS Santee Inn, responded to this review
Im glad you enjoyed your stay here at the Best Western but Im not sure why you thought the breakfast was at 7am. Our doors open for breakfast at 6:00am until 9:30am. I do apologize for the inconvenience and we hope you come and stay with us again Linda Springs

"BWI Santee SC"

4
22/02/2016

The Best Western Santee SC is easily reached from I95 with restaurants next door. The staff is friendly and helpful. The rooms are well kept with a comfortable bed (we had a king bed) and clean bath room. The complimentary breakfast had a wide choice of food to choose from including cold cereals, waffles, eggs, grits, juices, coffee, and pastries. The outdoor pool was open even though we visited in February. The WiFi was easily accessed and provided high speed internet access. The only negative was that all the rooms open to the parking lot not to an interior corridor.

"Warm Welcome"

3
21/02/2016

We had a lovely room here after a nearby hotel was sold out. Same amenities...pool,breakfast,etc. And a much more reasonable price. We will stay here again. We walked next door to Captain's Quarters for dinner. The next morning the complimentary breakfast was delicious and gave us a great start for our continued drive to Florida.

"Not as good as the reviews state, keep looking!!!!"

2
16/02/2016

Reading all of the great reviews on here led me to this hotel. Let me just say that everyone else must be NUTS!!!!! This should not be rated 4+.... It is everything I would expect from an average, dirty, slightly run-down, motel. A solid 2.5 is more like it. Upon check in, I had to "air" the room out for about 10 minutes because it smelled strongly like a nursing home. The mattress was awful (feel every little movement) and the bedding made me itch as it was very rough. There was even a leather recliner in the room, never saw that before (slightly weird). We were counting the minutes until checkout. Quality of sleep overall here was dismal. I paid $85 on a Saturday night, which I though was decent at the time, but looking back I would have rather paid more for something nicer. In fact, I feel you could even pay less at a roach motel because this place is not even marginally better. Free breakfast and very nice staff were the only pros to this place. Do yourself a big favor and drive a little further. Booking this was a mistake.

"Great for kids"

5
10/02/2016

Rooms were great/clean, Breakfast was awesome. When traveling from Miami to Maryland and vice versa, it's a perfect place to stop. The pool is clean and in good shape, there are a bunch of restaurants near by, and the value was great.

"Overnight stop off I-95 in SC"

4
09/02/2016

This Best Western was very clean and well maintained. Check in was easy. We had no reservation. Comfortable bed and pillows. Bathroom was small and slightly dated but very clean, plenty of towels. Amenities- coffee maker, microwave, refrigerator, tv, free wifi, free breakfast, newspaper, ironing board, hair dryer. A restaurant is right next door. A small fitness room was also available and an outdoor pool. All units on first floor with parking in front of unit. Polite desk clerks. Overall a good experience.

"For cleanless and service top A1"

5
06/02/2016

We sleep there since 2011, 4 times a year, we drive Montréal to Pompano Beaches and this is ours automatic stop. Clean, well located from the I-95, good restaurants around..... I hyghtly recommend ! Michel Morin

"If your Looking"

4
06/02/2016

Great place to stay, there are other hotels in the area, but you get what you pay for Hot water heater worked but this is crazy you have to have 200 minimum Characters..great,great,great,great great,great,great

"Good Rest Stop"

5
06/02/2016

This hotel is at the mid point of our dirve to Fla. We stayed both to Fl and from Fl 2 months later. Both stays were excellent. Quick check in, no hassles, clean room, everything worked and breakfast was great. All at a reasonable price. Keep it up!

"Walk to a great restaurant for dinner"

5
05/02/2016

This hotel was the cleanest hotel we stayed in during our 17 day trip. The check in staff was very efficient. All of the rooms are on the first floor and you can park right at the door to your room. It was nicely furnished, had a microwave and refrigerator and very comfortable beds. Also has a very nice restaurant on the grounds that you can walk to.

"Excellent hotel"

5
31/01/2016

Breakfast excellent but not much for vegans. Right next to Lake Marion Golf Course. Dated in some ways, but very nicely furnished. Could use a footstool. Terrific restaurant on the grounds, great seafood meals.

"Nice stopover on our trip"

4
24/01/2016

The hotel is situated quite near the I95 so it was easy to find, all the staff was really friendly and helpful. The rooms were clean, nice and comfy. Breakfast was included and was quite sufficient for our needs. The staff recommended the Captains Quarters restaurant that was adjacent to the hotel for dinner and we can promise that this was a really good recommendation. Don't miss it if you stay here.

"Reasonable $ hotel"

4
24/01/2016

Stayed here three times in the last year. Rooms are clean and refrigerator, microwave available, location is convenient to I-95. Several very good restaurant choices are available. At least two that are in walking distance.

"Great location off I-95"

4
23/01/2016

Just about ha;f way from NY/NJ area and south Florida. Very pleasant staff, some better-than -average restaurants near the motel. Very pleasant and helpful staff. Rooms are neat, comfortable, and clean.

"good value"

3
20/01/2016

rooms are a nice size clean but bath rooms are a little small, nice beds etc the grounds are well kept!! maids are very helpful quick access to 95 ! you can park just out side your no steps to go up. good price

"Overnight halfway home"

4
19/01/2016

Returning from Florida, Santee is a good halfway location to my home in Virginia. This hotel has very convenient parking at the door and a very good restaurant and shopping nearby. The hotel is well maintained and is usually available at a reasonable price. I have stayed there a number of times and have not had any complaints.

"Disappointing response !!!"

1
17/01/2016

This is a review for the stay I could not make. While a group of us have enjoyed our stay here for a local event each March for the past 3 years, the female manager made it abundantly clear recently that our group would not be welcome again this year. I believe it stems from a bad decision she made last year during our stay to clean the carpets in 4 (of our 16 total) rooms on the same day they were to be used. She tried to dry the carpets prior to their arrival around 5 PM, by cranking the heat up which resulted in rooms with temperatures in the upper 90s – and the carpets were still leaching water when stepped upon. Her husband (co-manager) recognized how bad this was and ‘comped' the room for those four members of our group. This was the culmination of a bad visit (unlike the prior 2 years) and was not the only problem. They relied on an employee (who is no longer with them) to handle our reservations and she placed us in rooms that were not as requested. Interestingly, another employee who made the reservations the prior year commented that she knew the reservations were not as we wanted. We worked through those issues and were able to more or less resolve the problems and I wrote a nice review – particularly after the husband co-manager corrected the wet carpet problem. He also told me to contact him next year (this year now) and he would assure that our reservations would be as we desired. Well, after 3 weeks of attempting to contact him and leaving messages for call backs, I was directed to his wife. She appeared to know who I was and why I was calling. When I asked if we could again reserve the rooms, she quickly said the rate had increased (10+%) and we could not reserve several of the rooms on that side, as we had in the past, because they are now ‘special' rooms. We come from all across the state and it is important that we are placed in the rooms in the back portion of the property adjacent to a grassy area, so we can set up chairs and visit. I don't know what could be any more ‘special' than a group wanting to reserve a specific block of 18+ rooms for a weekend---the same group and same weekend from the previous 3 years. Although it has not been a problem the prior three years, it is now a problem. When I inquired about these changes her response was, “things change”. I asked if it was something we had done in the past and she said it was not but that ‘things change'. I believe she was upset that her husband ‘comped' the rooms last year and she decided to punish us. I asked if she could tell me who the owners are and she refused saying they would say the same thing. We made a trip to Santee and have located another motel that is happy to have 18-20 rooms taken for the weekend. We will be there this year instead of celebrating our 4th year at the Best Western – thanks to Mrs. Springs and her non-customer oriented approach.

"First time - will stay again"

5
17/01/2016

This was our first time trying this motel for an overnight stay travelling to Orlando. I can only re-enforce the other positive reviews - just as advertised. Clean, quiet, well managed, great breakfast.

"Don't hesitate"

5
15/01/2016

There are lots on motels in Santee. This one is a winner. EZ off 95 and very clean. Stayed there on way to Florida. Not overly priced. Lots of restaurants nearby. Free breakfast . You won't be disappointed

"Pitstop Stay"

5
14/01/2016

Santee is the halfway mark on my way from FL to VA and I needed place to sleep and recharge. BW was great. All one story rooms which eliminated noise. The hotel is just off the I95 for just down far enough to avoid traffic noise. Plenty of places to eat & gas up. Service was nice, breakfast hit the spot and room was clean. Will make this the place to stop for next trip to VA.

"Great location"

5
14/01/2016

Another good Best Western. The room was very clean, the beds comfortable. It has a great restaurant right in the parking lot. Breakfast was standard but good. Will stay here again. The only complaint the person on duty that night just handed us our key, never gave us the wifi password and was not unpleasant but was not friendly either.

"Another Great Trip"

5
12/01/2016

Never a disappointment. Bedding was comfortable and the room was clean. Parking at the door of every unit makes handicap access easy. The quick breakfast offered in the morning is good with more than adequate offerings for everyone.

"Great room for a great price."

5
11/01/2016

We have been staying at this same hotel for the last three years when we visit for the Grand American Coon Hunt in Orangeburg, SC. This is a great room for a great price. Rooms are always clean and the staff is very curtious. It's good to know that you can still get a good clean room for a great rate. Would definitely recommend this hotel to anyone passing through.

"Highly Recommended!"

5
10/01/2016

We stayed at this Santee, S.C. Best Western one other time and wanted to stay there again because the room was super clean, the bed was very comfortable, and the staff was very nice. Our experience this time was no different! We always enjoy our stays at Best Westerns. We are never disappointed. There is a restaurant in the parking lot of the hotel (The Captains Quarters), that is very nice.

"Very comfortable stay"

5
06/01/2016

Room was near the back of the property and across from a golf course so very quiet. A short drive took us to a nearby state park where we enjoyed a short hike to unwind from a long drive. Room was spacious and very clean. Breakfast contained a variety of hot food options as well as the standard cereals and breakfast breads. Would definitely stay here again.

"A Very good Choice!!!"

4
05/01/2016

We have no complaints with this old motel. It has been updated. The location near I 95 and across the street from gas stations, a convenience store and the best restaurant in the area; the Thai restaurant make this a solid choice. It is nice that you can park your car in front of your room and enter it directly. It certainly is a cut below those motels that were built in the last 10 years. Also the outdoor pool is very nice. We will probably stay here again.

"Nicely renovated hotel"

4
05/01/2016

These rooms are ground floor entry pull in parking, i.e. a real motor inn, and so your bags pull into the room easily, no lifting. All the amenities worked and the beds were comfy. Since it is a renovation, the bathroom area is tight, it probably could not be reconfigured. Breakfast had a bigger size dining room and good variety of hot and cold items. A separate building houses the 3 smoking rooms and the pet owners' rooms with a lawn behind. The pool looked clean, big, and inviting even though it was winter. There is nice outside landscaping and a plantation like feel about the place. Of course we will be back.

"Great Help"

5
05/01/2016

I booked on-line and made an error. I booked the day before I planned on getting there. They corrected my error, to my advantage, with a big smile on their face. They were wonderful especially the young lady at the desk. She handled the problem professionally and is a credit to the Best Western PLUS Santeee Inn.

"Great as Always"

5
05/01/2016

So glad we booked in advance at this ever popular stop just off I 95. When we arrived, the place was sold out. Great, clean rooms and the most wonderful mattresses. Really nice staff and terrific restaurant, Captain's Table, adjacent.

"Nice hotel on the way to Florida or return"

4
04/01/2016

Friendly staff, clean room, includes good breakfast with stay, Rooms are comfortable and large. Easy access in and out of room. Restaurant on same property offers very good food and service which is a benefit to weary travelers staying at this site

"Excellent Stay"

5
04/01/2016

Have been staying here each year for the last 15 years for New Years. Expectations are high and our Family has never been disappointed. Complimentary breakfast is more than expected as while the offerings are limited, it provides a complete breakfast with eggs, potatoes, sausage, waffles, cereal, oatmeal, bagels, toast, pastry, etc...

"Nice and budget-friendly!"

5
03/01/2016

The hotel is strategically located next to I-95, which makes it perfect for overnight stop from/to Florida. The room was very clean and everything was good, we enjoyed our quick stay. Complimentary breakfast was included, and it was quite hearty - I especially appreciated freshly made scrambled eggs and fruits.

"Surprised"

4
03/01/2016

Was doubtful about staying at a Best Western due to past experiences but this property was very nicely decorated inside and out. Pleasant staff. Clean and very well maintained. Room was clean and nicely furnished. Breakfast was good but maybe could use some fresh fruit. No complaints.

"Good location and clean"

5
03/01/2016

Stayed here a few times on our way to Fla from NJ. Great location and restaurants in area; clean and neat rooms; helpful staff. We know we will have a good stay and depend upon this BW ever since we found out about it from friends. Highly recommended.

"Wonderful Stay After Being on the Road all Day"

5
02/01/2016

Love this hotel. All rooms are on one level with parking in front of your room. Rooms are very clean with great beds. We have stayed numerous times here because we know what we are going to get for our money. They are right off the highway but it is a quiet area with lovely grounds. We arrange our drive so that we can make this our stop for the night on our way to Florida. Excellent breakfast. Cant say a thing bad about this place. Must add they have a very friendly staff.

"Disappointing stay -- how is this a PLUS?"

3
30/12/2015

Very disappointed with our stay here. We had stayed at a Best Western in Venice, FL and were extremely impressed. While the Santee BW is a charming, throwback style ground-level motel with a lovely pool, the hotel is in desperate need of some updating and attention to detail with respect to cleanliness, etc. Our room was pleasantly decorated yet had a strong smell of bleach. I'm not sure where that was coming from because the bathroom actually had shower tile that needed cleaning. Additionally, the lighting in the bathroom was so inadequate that one could barely see while in the shower. I'm uncertain how this location qualifies as a BW PLUS. At any rate, I would not stop here again on my way to/from Florida. While it is certainly good enough, I don't think that is the standard one should aim for.

"Excellent value, Great quality"

5
29/12/2015

This is a very nice place to stay. I recommend it highly. Bed was very comfortable. Free breakfast seals the deal. All rooms are at ground level so you park directly outside your room. Staff was very helpful and pleasant.

"Good Experience"

4
29/12/2015

Room was large and clean. Very good restaurant right next door. It was a short walk from the room and reasonably priced. We left too early for the breakfast but they let us in to get coffee to go which was very good.

"Pleasure"

5
29/12/2015

This hotel is all on one floor. You have parking in front of your door. This hotel has one of the most beautiful dining rooms for breakfast... They have a very large selection including a hot breakfast if you prefer. They have a restaurant called "The Captains Quarters" which serves seafood, steaks and you can even get hamburgers and wings. They also have a lounge where you can get a cocktail.

"Santee Inn Best Western Motel"

5
27/12/2015

Clean and comfortable. The motel is located next to the Interstate. Easy on and off. The room was quiet. Motel has swimming pool, but it was to cold to swim. Laundry facilities on premises. Breakfast served at the motel. Their are a large number of restaurants within walking distance.

"Nice Overnight Stop"

5
24/12/2015

I've stayed here often on trips up/dwn east coast. Best value for the money. Staff is excellent, the breakfast is good and always hot. Very easy to find, right of I95 and quick return when leaving. Good selection of places to eat close by.

"Will stop again!"

4
23/12/2015

This hotel is clean, our room was large and the included breakfast was a nice start to our day. The desk staff are friendly and Mary was really nice, explaining where we should park because we are pulling a small trailered dinghy. We will stop here again on our trip North in April. Also there is a nice restaurant within walking distance, Captains Quarters.

"Affordable gem"

5
21/12/2015

Renovated rooms, lovely southern charm to common areas, and much cheaper than other chain hotels. Very comfortable. Doors do open to the outdoors (motel style) but allows you to park right outside your room and lessens noise. Very courteous staff. Much more value for your $ than other options nearby.

"Excellent motel for price"

4
19/12/2015

This is a very clean, we'll run motel with a very nice room design. Excellent buffet breakfast. Conveniently right off Interstate 95. Prices when we stayed were one of the lowest in the area. Nice seafood restaurant, the Captains Quarters, next door.

"Dated, but clean, quiet and comfortable and very helpful staff, great breakfast"

4
15/12/2015

Very comfortable stay. Loved the restaurant - Captain's Quarters just across the parking lot. Excellent breakfast. Internet very good. Now my criteria: Hotel Evaluation Criteria MY HOT BUTTONS!!! -Internet connectivity and speed - excellent -Bedside tables on both sides - yes -Readily available electrical plugs for bedside (CPAP) - yes, in lamps -Readily available electrical plugs for desk - yes, in lamp -Fridge and Freezer (ice packs) - no freezer section, but fridge good -Clean bathroom - yes Lobby staff - very friendly Carts available - not needed, park outside room, outdoor access, all one level Elevator to upper levels - all one level Road noise - not noticeable Guest Laundry - not sure Room General -Bed Comfort - very comfortable -Chairs/Couch - desk chair and comfy chair in king room -AC cycling noise, constant fan setting, temperature control - minimal cycling noise -Central or individual AC/Heat - individual -Balcony - NA TV # channels available - small selection, but adequate Quality of reception - good Sleep timer - yes Refigerator/Freezer - Fridge only Microwave - yes Coffee Maker - yes Internet -Speed - very good -Ease of connection - ok -Requires log on acceptance - yes Bathroom -counter space - ok -tub - yes -shower (shelves, water pressure) - ok -shelves for shampoo etc. - no -hand rails in tub shower area for stability - yes -overall size - toilet and tub in one small area, sink and counter outside bathroom -outside sink available - yes Breakfast - excellent -eggs (no cheese) - - yes -meat - 2 types -fruit - yes -yogurt - yes Restaurant -onsite - just across the parking lot - Captains Quarter -- excellent -within walking distance - yes -within 1 mile driving - yes -delivery available - yes Fitness Center - not sure Pool - outdoor, heated Hot tub - no

"It's OK, but not "Plus""

3
14/12/2015

We spent the night at this Best Western as a stopover while driving between southern Florida and southeast Pennsylvania. We were simply underwhelmed with the hotel. The room was clean, but the overall feel was the room was due for a renovation. The bed was comfortable but the pillows were little squares that looked more like over-sized after-dinner mints than pillows. There was no desk to work at, only a table, with no outlets nearby and an ill-matched chair. One plus was the WiFi - it supports both 2.8 GHz and 5 GHz (dual-band) access. On the other hand, the TV was a minus. since when does any motel, hotel, residence, or whatever not have HGTV in their lineup? Actually, we can survive without a nightly dose of House Hunters, but the channel offerings were amazingly limited. It's not that we came to watch a lot of TV, but the small list was another symptom of "it's OK, but it's not 'plus'". Breakfast was, again, just OK. And that's really the summary of the experience: OK but not plus. Unfortunately, the bill was "plus". Next time we come through the area, we'll study our options far more closely.

"Nice, comfortable overnight stay"

5
12/12/2015

We were very pleasantly surprised with this hotel. We weren't expecting much for the price but we ended up having a very nice, comfortable overnight stay in a comfortable, clean room. Everything was well maintained, clean, and the staff was friendly. Some positives: you park at your door, large tv in the room, super comfy pillows, quiet, close to several restaurants, and nice powerful shower heads (that matters to some people like me!). Negatives: bathroom could use some updating but it was still very clean. Overall, great stay, we would stay again for sure.

"stay"

4
09/12/2015

staff was cheerful and glad to assist in any way possible when asked, and also checked to be sure things were ok. with our 18 month old grandson with us, he left more food on the floor than he ate, and the lady taking care of the breakfast bar took care of it and was admiring him. tipped for the extra work , was on the higher end price wise, but worth it.

"Very good value for your dollar!"

3
06/12/2015

The hotel looks to be a refurbished motor court with doors direct to the outside.-- your parking is literally at your door. No interior hallways here. If you need ice, you got to go outside. The staff is friendly and efficient, and check-in was quick. in fact, our remote control was not programmed so I called the front desk and the lady immediately offered to bring one to our room.For it's age, this Best Western holds up reasonably well. The room was clean, quiet with a mini-fridge, microwave and small coffeemaker. Regular coffee and tea available. The in-room wi-fi is free and worked fine. The beds were very comfortable. The bath set-up was typical of old hotels -- sink and mirror adjacent to a separate toilet and bath/shower -- though it's an older bathroom an attempt as a makeover was made with little success. Breakfast was good and overall it is a good deal. I just wish that the renovations would have been more consistent.

"Good Recomendation"

5
03/12/2015

This stop was recommended to us and it did not disappoint. Clean room, internet worked, and a good breakfast. Good choice for our one night stop on our trip. We will recommend to others and will certainly not hesitate to stay here in the future.

"Fantastic Overnight Stay "

5
02/12/2015

My wife & I were travelling to Chapel Hill for Thanksgiving. We usually stop in Santee as our overnight way station. Based on some Trip Advisor reviews we decided to stay at the Best Western this time as it was considerably less expensive than the competition. And you know what......it was FANTASTIC! Immaculately clean, well maintained, spacios, attentive staff, solid complementary breakfast. Thank you to the previous Trip Advisor Honest reviewers who persuaded us to stay there. And thank you to the Best Western, Santee, S.C. for a great night's stay.

"An Overnight Stay"

4
01/12/2015

This was a short stay after a long day on the road -- a one-night layover, en route to a Thanksgiving family reunion. This exit (#98) is always busy, so you don't get the feeling of being in a remote spot off I-95. The hotel looks to be a refurbished motor court with doors direct to the outside.-- your parking is literally at your door. No interior hallways here. The staff was friendly and efficient, and check-in was quick. For it's age, this Best Western holds up well. The room was clean, quiet and nicely appointed with a mini-fridge, microwave and small coffeemaker. Regular and decaf coffee and caffeinated tea (bring your own decaf) were available. The in-room wi-fi is free and worked fine. My brother and I shared Rm 132A -- a double bed room (queens) for under $80 a night (pre-tax). The beds were very comfortable. The bath set-up was typical of older hotels -- sink and mirror adjacent to a separate toilet and bath/shower -- though it's an older bathroom it's received a recent makeover, and the water pressure was good. We didn't eat there, so can't speak to the free breakfast that came with the room, but the breakfast set-up looked familiar. All in all, a fair value and easy-on-off stop for motorists who want to get off I-95. I'm not normally a big fan of Best Westerns, but I would stay here again, and would recommend it to others as a safe, comfortable hotel that's a step above the two-stars. NOTE: This review is based on my independent opinions and observations. I have NO connection to Best Western or any of its franchisees. I received NO compensation for this posting.

"Second choice, first rate hotel"

4
30/11/2015

After stopping at another hotel in Santee that didn't stand up to its rating, we decided to try this location. So glad that we did. The office was clean and up-to-date. The check-in was flawless, and the room was delightful after a day's long drive. We have no need to stop anywhere else!

"A good place to stay"

4
30/11/2015

The hotel was clean and staff friendly and efficient. We stayed there last year and again this year. The rooms were very clean and the breakfast was quite tasty. We ate dinner at The Captain's Quarters which is within walking distance, the food was very good.

"Great place!!!"

5
30/11/2015

Great hotel! Convenient to I 95 and halfway home for us returning north from Daytona Beach. We stayed here based on the reviews and we were not disappointed. The room was excellent, clean, great flat screen. The staff polite and the Captains Quarters Restaurant on site was excellent!

"We enjoyed Everything!! "

5
29/11/2015

My parents & I had to stay here for a few nights until our apartment was ready & we really enjoyed Everything!!! The housekeepers were extremely friendly which was very warming. We enjoyed having waffles for breakfast every morning & Annie that works in the breakfast area is really sweet.. The place is very clean & beds are extremely comfortable... Thanks Best Western Plus... ??

"BW Plus minus"

3
27/11/2015

This hotel has a convenient location right off 95. Restaurant on site. Nice property and pool area. The room is comfortable, good shower but PLUS not really. I have stayed in several Best Western Plus this one is just a regular Best Western Property. Frayed towels the bare essentials of soap and shampoo. Room was clean and had a frig and micro. I expected a little more from a Plus otherwise it was just fine.

"Excellent"

5
26/11/2015

We were on the road for 11 hours and this Best Western was recommended by a friend. We couldn't have been happier with the accommodations. Exceptionally clean and comfortable. Breakfast was amazing with a wide choice of selections.

"Comfortable Surprise"

4
24/11/2015

We were so pleased that there was a restaurant on the same property that was not a chain and offered good food. This best Western had a pleasant staff, comfortable beds in well appointed rooms. There was a good selection of breakfast items. They did a good remodeling job. We were happy to park right in front of our room. Would definitely stay again if we were in the area or driving N-S.

"Great place to stop"

5
17/11/2015

Easy access off I95 gas stations very convenient safe area to stop on level hotel rooms, restaurant location convenient, pool available, free breakfast available 6:30 AM, internet available in room or in lobby. Great golf next door.

"Terrific overnight stay right off of 95"

5
15/11/2015

After driving over 10 hours from FL this was a convenient and perfect hotel for our family of 4. Food choices nearby were good for dinner, and the morning breakfast was clean and ample. They even have a heated pool! Room was clean and fully prepped for our unexpected stay. We would definitely stay here again if in the area.

"Clean, convenient and reasonably priced"

4
12/11/2015

I had stayed at the Best Western Plus previously and had reserved a room for an annual trip I make north from Florida. Arrived early evening, no problems with check-in, room was clean as could be. Next door is the Captain's Quarters Restaurant, had dinner. I would stay there again. It was exactly what I expected for the price.

"Found wet unchanged bed"

2
09/11/2015

When I informed front desk person she was defensive and said she could only refund my money instead of giving me another room. I requested she do so whereupon she said then she would call the general manager. I waited and presently was informed they would give me another room. There was no apology and it appeared that she believed the problem was caused by me. She asked if something was dripping from the ceiling. The bed covering was dry but only when I pulled back the covers did I discover this wet round spot. She suggested it was damp sheets. No. It was a definite wet round spot. It was clear to me the bed had not been changed

"Golfing in Santee Again"

4
07/11/2015

The Best Western here in Santee is probably the best place to stay, always clean, maintained, great breakfast and staff that will always provide great service. Weather it be an overnight or a week stay like mine...you will not be disappointed.

"not quite a Plus hotel"

3
03/11/2015

several check-in problems for us and other guests (many arrivals at same time), some had reservations, other did not. Almost non-existent water pressure in sink and noisy bathroom fan. Thank goodness for housekeeping staff who helped to coordinate rooms.

"A terrific value"

5
03/11/2015

This is a very attractive, very clean hotel. The staff is pleasant and the breakfast buffet was very nice and very fresh. I would (and am) staying here again. It is conveniently located with easy on / off access to I95.

"Back again....."

5
03/11/2015

I have stayed at this hotel several times while traveling from Canada to Florida. It is an easy on/off I-95. Any staff I came in contact with were friendly and helpful. The room was spotless, lovely decor and comfortable bed. Loved that there was a large desk, and comfortable desk chair for all my computer needs. Good internet service. I have always had a pleasant experience in this hotel and will definitely be back. One suggestion......breakfast can be very busy in this hotel so I suggest and early breakfast if you are at all anxious to get one road.

"Hotel Beware"

1
02/11/2015

Warning if you stay at this hotel you will need to protect yourself from the maids. Take Digital Photographs of the room with someone from the front desk before you check out. Anything they damage while cleaning your room will be billed to your credit card. Also if you stay more than one day never leave anything in your room, we came back to find the door OPEN to the STREET with the DO NOT DISTURB sign still on the door. If you want to watch TV, you will need your on DVD player, their cable system has so much interference the rolling lines will make you ill to watch. Nice pool but plan on cleaning the bugs out yourself. The exercise machine is a joke. You will also need air freshener to cover up the smell from septic system or something. Having your car next to your door is great unfortunately groups of drunk golfers can also gather at your door to party in the middle of the night. Plan on shaving in the shower since the flow restrictor on the sink will not let enough water out to wash off your razor.

"Could be a bit cheaper price-wise."

3
02/11/2015

When you walk into the room, you become overwhelmed by the decor. It is very nicely furnished. However, when you look a little closer, you see scuff marks on the walls, with remains of dead bugs, which is never something you want to see, especially for a restaurant you paid a bit more for so you wouldn't have to worry about any bug problems. As was said in previous reviews, it is a bit on the smaller side, especially in the bathroom, but it's not bad. The sheets seem a little damp, I'm wondering if that's just the humidity. Otherwise the bed is pretty comfortable. That being said, I wonder if the price is due to the well-kept pool, and the golf course right next door. I have not used these amenities, but I am also on a trip from Florida back to Jersey. I suppose people staying here, enjoying these things, would think the price is worth it. Overall, I feel like if you give the rooms a once over everyday to check for bugs (dead or alive), it would probably closer to your asking for. Just make sure it's show-ready! *i hadn't had much chance to interact with the staff, but when my mother was at the front desk, they seemed extremely courteous towards her.* ( also air fresheners might be a good idea, because someone smoked in this non-smoking room)

"Quaint place "

3
30/10/2015

Older style Motel, single floor with outside room access. Not bad for a place right off the highway, but the person that checked me in would be my vote for grumpiest BW employee of the year. She also treated my business associate even worse. That just made the stay uncomfortable, but the morning breakfast was good. I stayed 4 nights so overall not too impressed. So much for southern hospitality.

"Good place to stop while drivng"

4
29/10/2015

This Best Western Plus had excellent bed for a good night's sleep. The room and Lobby were clean. Next door was an excellent restaurant, The Captain's Quarter. You can walk there. We will stay here again when driving through. Less than one hour drive to Charleston, SC.

"Oldie but goodie"

4
26/10/2015

This is an older facility with every room on the first floor and doors to rooms facing the parking lot. It makes it extremely convenient to unload the car. The room was very clean and the bed has a pillow top so it was quite comfortable. We will stay here again when we head North.

"Great value"

4
22/10/2015

This older but extremely clean and nice Motel is a little GEM. located right next to a golf course if you like golf. Also located near Santee River which is well known for its great fishing. I stay there quite often when in the area. I am typically there on Business. Some good restaurants in the area also.

"Good place to stay over."

3
22/10/2015

The hotel was a good stay over. My wife and I were satisfied with the amenities. We had some good restaurants nearby to eat out. We eat at Pizza Hut almost across the street from the hotel. Real good. The price for the hotel room was in the ball park. Our hot breakfast was excellent.

"Mr. & Mrs."

4
14/10/2015

This motel is half way between our PA and FL homes. It is always clean and quiet. The beds are comfortable and showers have plenty of warm and soft water. The breakfast is great. We make it a point to always stay at Best Western but all BW's are not equal.

"Nice Find off of Route 95"

5
14/10/2015

Clean, comfortable, friendly staff and right off Route 95. Restaurant is excellent and so is the breakfast. A delightful find have been coming here for several years. on our way to Florida. Perfect place to stop and relax.

"Golf Trip"

5
06/10/2015

Once again this is probably the best hotel in the area to stay. This was a very wet weekend with all of the rain that was dumped over the South Carolina area. The staff go the extra mile to make you stay a pleasant one.

"It's fine, not special"

3
03/10/2015

It's a recently refurbished older motel. It's nice, not outstanding, but nice. I might stay there again or I might look for a better value. The tub/toilet area was cramped, but the room was spacious enough. Seems to attract drive through travelers and old men golfers.

"Spotless rooms"

5
28/09/2015

The hotel staff arriving and departing were polite and courteous. Our room was spotless and all amenities were in place. There is even a small closet should we have needed one. The internet worked properly. The breakfast was appetizing and the kitchen staff was polite. The lobby was cozy and the restrooms were very clean. I would highly recommend this hotel to anyone traveling for one night or more.

"Best Ever Western"

5
26/09/2015

we have never stayed at any Best Western in which every standard was above my expectation. i would go out of my way to stay in this motel. perfect in every way. breakfast was real and hearty. wish i could have eaten more. no hotel room we stayed in was perfect, but this room was on the top of my list as far as cleanliness. pool was large and actually open. no lounge, but we lounged in our room. if you have high expectations, you must needs stay at this motel. above reproach!!!

"Good accommodations for the price"

4
23/09/2015

The room including bath was very clean (although there was some painting needed over some recent repairs in the bathroom). The room had a small refrigerator which was handy for storing soft drinks and some snacks. Breakfast was free, but unremarkable. The eggs and sausage were processed tasting and cold although there was yogurt available as an option.