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Best Western Plus Hotel City Centre/Centre-Ville, Québec City

4.0/5  - basé sur 1587 notations.
330 De La Couronne, G1K 6E6, Québec City, Canada - visualizzare mappa

È facile scegliere di soggiornare nel nostro hotel di Quebec City: ci troviamo in centro città e offriamo tariffe imbattibili e servizi di qualità. Approfitta dell'accesso gratuito a Internet e rilassati facendo un tuffo nella nostra piscina al coperto. Sappiamo che anche quando sei in città per affari, meriti di soggiornare in un hotel di Quebec City che metta al primo posto la comodità dei propri ospiti. Ci troviamo a 15 minuti a piedi dal centro storico e dalle sedi di numerosi eventi: potrai raggiungere facilmente qualunque meta o appuntamento, che si tratti di un incontro di lavoro, una riunione di famiglia, una fiera commerciale o le migliori attrazioni della zona. Gli hotel di Quebec City sono celebri per la loro ospitalità, ma solo noi facciamo l'impossibile per offrirti il meglio in termini di servizio, qualità e confort. Se vuoi soggiornare nel centro di Quebec City, a breve distanza da alcune delle migliori attrazioni della provincia, il nostro hotel è la scelta perfetta. La nostra struttura si trova a una breve distanza in auto dal Videotron Center e dal terminal delle crociere. Se stai cercando una sistemazione comoda, fresca e spaziosa in cui soggiornare a Quebec City, è esattamente quello che offriamo. Se sei in città per partecipare a una fiera, a pochi minuti dall'hotel c'è il Quebec City Convention Centre. Siamo vicini alla stazione dei treni e degli autobus, quindi potrai utilizzare facilmente i trasporti pubblici. Il nostro hotel del Quebec è stato progettato in modo da farti trascorrere il miglior soggiorno possibile. Potrai approfittare dell'accesso a Internet gratuito ed effettuare gratuitamente chiamate urbane, cosa apprezzata soprattutto dai viaggiatori d'affari. Siamo vicini agli uffici della Ubisoft, della CGI, della Le Soleil e di numerose altre aziende e società. Ci troviamo in centro città, quindi avrai le migliori attrazioni a portata di mano. Nel nostro hotel di Quebec City sono ammessi animali domestici, perché sappiamo che un viaggio è davvero speciale solo quando puoi portare tutta la tua famiglia. I soci BEST?WESTERN?Rewards e CAA/AAA da noi si sentiranno come a casa. Siamo una struttura ecologica, quindi non dovrai preoccuparti del tuo impatto ambientale. Sono disponibili promozioni e pacchetti per gruppi. Possiamo fare qualcosa per aiutarti a goderti il soggiorno? Non hai che da chiedere a uno dei membri cordiali del nostro personale. Prenota oggi una camera al Best Western Plus® City Centre/Centre-Ville e approfitta delle tariffe migliori!Ti ringraziamo per l'interesse mostrato nei confronti degli hotel BEST WESTERN!

Best Western Plus

Hotel City Centre/Centre-Ville

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Piscina riscaldata
    Piscina riscaldata
  • Aria condizionata
    Aria condizionata
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
Basato sul parere di 1565 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
499
Molto buono
723
Nella media
242
Scarso
70
Pessimo
31
CONSULTARE I PARERI SU
Affari Affari
163
Business Business
127
Da solo Da solo
63
Di coppia Di coppia
372
In coppia In coppia
566
In famiglia In famiglia
481
Viaggio con amici Viaggio con amici
184
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Buona posizioni ottimi servizi cari gli extra"

3
14/05/2018

L'hotel è situato nella parte nuova della città ma è possibile raggiungere la vecchia Quebec city a piedi in dieci minuti. Camera e servizio tutto perfetto con un letto enorme. Compreso nel prezzo c'era l'utilizzo di una piscina non molto grande. Peccato stracolma di bambini e impossibile rilassarsi. Ottima la colazione semplicemente deliziosi i pan cakes con lo sciroppo di acero. Il prezzo decisamente caro: 21 dollari per caffè pancakes e frutta.

JeanPGagne, Responsable des relations clients alle Best Western Plus City Centre/Centre-Ville, ha risposto a questa recensione.
Dear Fiorella P, thank you for sharing your thoughts on your stay at our hotel with breakfast included in downtown Quebec City. First and foremost, I would like to apologize for not being able to answer your review in Italian, as I am not knowledgeable in that language enough to provide a professional answer. Now, to the core of your comments, our restaurant Bistro le 330 do offers breakfast every day starting at 7:00Am, either as an “a la carte” or an American buffet, meal that can be included in your room rate during the reservation process. Please note though that you need to make the reservation directly with us over the phone, on our website or via the Best Western central of reservation. To a different topic, we are sorry you found our pool area not really relaxing due to the presence of many kids. I would like to mention to all Tripadvisor users that the last hour of operation, between 9:00Pm until 10:00Pm is reserved to the use of adults in order to allow some relaxing time to our visitors who do not have kids with them. And between us, you may ask our front office to have the pool area open a little early or late, they may let you in under oath of secrecy. To conclude, I would just like to say that all our rooms are equipped with natural memory foam mattresses both in queen and king size, one of the many high-quality items that are presents in all our rooms. Well, the only thing left is to thank you again for this nice review of your stay at our hotel with breakfast included in downtown Quebec City. We hope to see you back on your next trip to our beautiful town. Best regards!

"Buon hotel a ridosso del centro città"

4
26/07/2017

Buon hotel nello stile Best Western, camera confortevole e abbastanza spaziosa, personale molto gentile e disponibile. C'è una piccola zona fitness e una piscina riscaldata con un angolo idromassaggio accessibili anche a famiglie dalle 7 alle 21, piacevole per un break durante la giornata di visita alla città. La posizione è vicina al piccolo centro fortificato, ma richiede una piccola passeggiata di circa 15 minuti per arrivare alle principali attrazioni cittadine. Il ristorante e il caffè situati nello stesso stabile dell'hotel sono una buona soluzione se non si vuole mangiare in centro. Parcheggiare in zona non è semplicissimo, quindi è quasi d'obbligo usufruire del parcheggio con valletto, alla cifra non proprio modica di $ 25 per una giornata. In generale il prezzo è un po' alto, anche per il ristorante, sebbene tutto sommato in linea con altri alberghi della città, ma il pacchetto generale è comunque buono.

JeanPGagne, Responsable des relations clients alle Best Western Plus City Centre/Centre-Ville, ha risposto a questa recensione.
Dear MassiB73, we are really grateful that you filed such a complete and accurate review of your stay at our hotel with heated indoor pool in downtown Quebec City. First, I would like to apologize for lacking knowledge in the Italian language that prevents me to answer you in a professional and legible way. With that said, we are happy that you were able to benefit from our heated indoor pool, Jacuzzi and gym to relax with your family after a day exploring the many attractions our UNESCO World Heritage site has to offer. I would just like to add that, although you are right about the opening hours for family fun, the pool area is also opened between 9:00Pm and 10:00Pm only for adults in order to offer our guests a quiet and relaxing time of their own. On another topic, thank you for your good words on our restaurant, Bistro le 330 and our coffee shop/wine bar, Café In, both located inside our property. Breakfast is available at Bistro le 330 every morning starting at 7:00Am with either an American buffet or a varied “a la carte” menu. An evening menu is also offered every day from 5:00Pm to 10:00Pm as a North-American bistro style menu from which you can enjoy many promotions, like the monthly “table d'hôte” to be enjoyed alone or with your partner. As for our coffee shop/wine bar, Café In, it stands in the hotel's ground floor and offers a huge variety of coffee beans from across the globe that our team of professional baristas will be happy to grind and brew for you, providing you a high quality coffee that you may enjoy along one of the many other items available like our famous breakfast sandwich, a pastry, a soup our one of our freshly made gourmet sandwich. To conclude, I would like to thank you again for this review of your stay at our hotel with heated indoor pool in downtown Quebec City, hoping that you will stay among us once again on your future visit to our historical town. Kind regards!

"ottimo rapporto qualita' prezzo"

4
20/03/2017

Quest'hotel, della nota catena alberghiera, ha i seguenti pro e contro. Contro: Nel prezzo non e' compresa la colazione; Posizione non centralissima, diciamo in posizione semicentrale; Business hotel di qualche anno fa, lo si vede negli arredi, luci...c'e' una piscina interna ma piccola e piuttosto fredda, la palestra e' molto piccola; Due ascensori soli, a volte si aspetta troppo tempo... Vista su altri palazzi o strade ordinarie... Il parcheggio interno costa 25 dollari canadesi al giorno (piu` iva) Pro: l'hotel e' comunque pulito, tutto funziona bene, personale disponibile e informato; stanze molto spaziose, ottimamente insonorizzate, ottimi letti. Wi-fi compreso nel prezzo, affidabile e veloce; l'hotel non e' in centro, ma e' comunque vicino a fermate di bus, e a piedi ci vogliono circa 15-20 minuti; prenotando su hotwire io ho trovato una stanza a soli 46 euro/notte...e' un prezzo incredibile per il livello dell'hotel. ho viaggiato in bassa stagione ma in quel fine settimana in citta' c'erano i campionati del mondo di sci di fondo, molta gente in giro e ristoranti prenotati ovunque. Nelle immediate vicinanze ci sono diversi parcheggi coperti a pagamenti molto piu' economici di quello dell'hotel (10-14 dollari al giorno). Evitare il bar-ristorante all'interno dell'hotel: qualita' buona ma servizio inefficiente e molto lento.

JeanPGagne, Responsable des relations publiques alle Best Western Plus City Centre/Centre-Ville, ha risposto a questa recensione.
Dear Francesco P, on behalf of our entire team here at Best Western PLUS City Centre, I would like to thank you dearly for posting such a compelling review of your stay at our hotel in Downtown Quebec city. I would first like to apologize for been unable to answer in Italian, the language in which your comment was written. To begin, I would like to mention that within the next several months, all our rooms will receive a fresh look with new carpets and tapestries as well as the furniture been either touched up or change, in order to keep offering a high quality product that will exceed all our guest's expectations. Also, Breakfast can be included in your reservation by booking several packages, available either through us over the phone and our website or via the Best Western International central of reservation. Speaking of breakfast, I am sorry it was not brought to you in an efficient and rapid fashion. These kind of comments are essential for us in order to improve our performances so that future clients can benefit from a top-notch service that goes along the high quality of our food menu. Then, may I mention that we are located just 15 minutes walking distance from the main entrance to the Old Quebec (Saint-John's gate), and that there are several bus routes that passes right next to our property and that will lead you just beside this same entrance way. So by staying with us, you do benefit from a central location near all the activities such as the Cross-Country world cup, the Quebec City Summer Festival and many corporate locations such as the convention centre, while staying just outside of the busy part of downtown, in an area rich in restaurants, pubs, show venues and local boutiques. To conclude, I would like to thank you one more time for sharing your experience in such a detailed way with all the Tripadvisor community, and we are looking forward to welcome you once again in our affordable hotel in downtown Quebec City. Best regards, Jean-Pierre Gagné – Hospitality and Guest Service Manager

"comfort a prezzi accessibili"

5
06/11/2016

il personale è cordiale e gentile e il check in si fa in rapidità, le camere semplice ma belle e soprattutto pulite... centrale.... per raggiungere la old city 10 min a piedi, altrimenti c'è un bus(3$) dietro l'angolo, in alternativa al taxi(8$+tip)

JeanPGagne, Responsable relations clients alle Best Western Plus City Centre/Centre-Ville, ha risposto a questa recensione.
Dear Martina, as I told Mr. Salvo M., my Italian is not as good as I would like it to be, so I am taking on me to answer you in English. I am very glad to read you had the chance to try the Quebec City public transportation to get to the Old part of the city. Indeed, walking is a great option, but it is always a good idea to take taxis or bus to get to the Old Quebec City area, since it takes a lot of walking to visit the city itself! Also, it is important to us to offer a safe and clean hotel in Quebec City to all of our guests. High quality and sparkling rooms are one of our bigger pride and we intend to keep it that way! All guests deserve a comfy and clean room, working and modern equipment, high quality furniture, great service and most of all, a very satisfying sleep! Please know you are more than welcome back if you wish to visit our beautiful city once again!

"Sobrio e semplice"

3
02/11/2016

Piccola struttura situata un po' distante dal centro storico cittadino. Arredamento un po' datato. Colazione abbondante e ricca di tante prelibatezze da gustare. L' automobile viene ritirata all'arrivo e riconsegnata a richiesta del cliente dal personale preposto. Personale giovane, gentile e cortese. Prezzi adeguati.

JeanPGagne, Responsable relations clients alle Best Western Plus City Centre/Centre-Ville, ha risposto a questa recensione.
Please accept my apologies as my Italian is not on point. I did translate your comment and I am glad to read you enjoyed your meals in our restaurant as well as our staff service. Concerning your comments on our decor, we are actually taking a fresh start soon and we wish to share it with you. We are starting a renovation cycle, working on public areas, rooms, etc to make become one of the most beautiful hotel in Quebec City. We are very excited about these makeover and hope our guests will enjoy it too! We agree that our decor needs a little help, and this is why we are working with some of the best interior designers of the industry to make our hotel as beautiful as our city is! Do not be alarmed, noise and working hours shall not disturb any guests during their stay, and we will still be a hotel with very high quality standards, but it will still make a big difference at the end! Wishing you a safe trip home!

"Ottima posizione"

3
06/09/2016

Struttura datata con tanti piccoli difetti. Ottima posizione vicino al centro storico che si raggiunge a piedi in circa 10 minuti. La hall è molto piccola ed essendoci molto via vai si crea confusione durante i check in ed i check out. Buono il servizio a pagamento di car valet.

Genevieve_Hebert123, Guest Relations Manager alle Best Western Plus City Centre/Centre-Ville, ha risposto a questa recensione.
Caro Massimo Z, I would like to thank you for posting this review about your stay at the Best Western Plus City Centre Quebec. I used the google translate tool to read your comments as I don't understand your lovely Italian language, unfortunately. I am glad you enjoyed our ideal location near of the historic center of attractions. In fact, we are 15 minutes walk (1.2 km) from the entrance of the Old Walled City. Concerning the lack of space in the lobby at the time of check in, I am sorry it inconvenienced you. I admit that sometimes, during the peak seasons and rush hours, when all guests wants to check in at the same time, the lobby can get crowded. But our efficient and friendly front desk clerk will always take the necessary time to welcome our guests with professionalism, making sure everyone is set for a great stay in the city! Same apply for departure. Now, I would like to take the opportunity to provide more details on the construction site located in front of our hotel. It should be noted that our neighbor, Place Jacques-Cartier, the turning point of the city center is getting a major makeover. In fact, from Monday to Friday from 7am to 17h, the noise level may be higher than usual. We are actually taking all possible measures, and we have very capable staff present onsite 24/24, 7 days on 7 to ensure our guest the most quiet, enjoyable and comfortable stay possible. Once again, thank you for your comments. It was a true pleasure to have you stay with us and we hope that you will visit us again the next time you are in Quebec City. Cordiali saluti, Geneviève Hébert, Quality Product & Guest Service Manager

"Struttura datata come arredamento "

4
22/08/2016

Situato non molto vicino al centro ma facilmente raggiungibile a piedi. Le camere sono grandi , ottima pulizia. Non mi è piaciuto molto l'arredamento ma non lo reputo così importante da non tornarci. Ottima la qualità Vs prezzo.

Genevieve_Hebert123, Guest Relations Manager alle Best Western Plus City Centre/Centre-Ville, ha risposto a questa recensione.
Caro Ricciolo66, we want to thank you for your comments concerning your recent stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Italian unfortunately. I am happy that you enjoyed our great price/quality ratio. We understand that customers have a wide choice of hotels to choose from for the accommodation in the Quebec City area. That is why we focus on maintaining the best price/quality ratio on the market, as well as always providing comfort, cleanliness and service, which are our top priorities. Now, as mentioned previously in other comments answers, I would like to advise that our neighbor, the Place Jacques Cartier, is getting a major make over. In fact, a 20 story building, indoor parking and public place is currently under rebuilding, becoming the centre stage of the Nouvo St-Roch neighborhood. The construction site is active Mondays to Fridays between 7 am until 5 pm, and thus, noise level could be higher than normal. We are actually taking all possible measures, and we have very capable staff present onsite 24/24, 7 days on 7 to ensure our guest the most quiet, enjoyable and comfortable stay possible. It was a true pleasure to have you stay with us and we hope you will give us another opportunity to welcome you again at the Best Western Plus City Centre Quebec the next time you are in Québec City. Cordiali saluti, Geneviève Hébert, Quality Product & Guest Service Manager

"Sufficiente "

2
19/08/2016

Personale valer scarso. Personale alla reception di medio livello, hall triste da rinnovare, camere sufficienti. Lontano dalle zone di interesse. Al prezzo pagato circa 250 Cad non vale la pena. Non ci tornerei.inoltre stanno facendo dei lavori in un palazzo adiacente.Vale 100 Cad.

Genevieve_Hebert123, Guest Relations Manager alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Caro Singaporebrasil, thank you very much for taking the time to post your comments concerning your stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Italian unfortunately. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. I sincerely wish your stay would have been more that “sufficiente”. Indeed, I would like to advise all tripadvisor users that our neighbor is getting a major makeover. In fact, a 20 story building and an underground parking is actually in construction at the Jacques-Cartier Place, promising to become the center stage of downtown Quebec. We are very excited about those great news. We work daily to minimize the construction impact on the high quality of service and sleep we always provide. Of course, noise could be louder from Monday to Friday, 7 am to 5 pm, but we are always available to answer all requests or any concerns you may have. It was a true pleasure to have you stay with us and we hope that you will visit us again the next time you are in Quebec City. We look forward to it! Cordiali saluti, Geneviève Hébert, Quality Product & Guest Service Manager

"SUFFICIENTE MA NON TORNEREI"

2
16/08/2016

Abbiamo soggiornato tre notti.Stanza abbastanza grande ma insonorizzazione insufficiente.La pulizia approssimativa,non credo abbiano mai passato l'aspirapolvere né sulla moquette né in bagno(i capelli per terra erano ancora lì al rientro!!)Vicino alla fermata degli autobus e a vari negozi e ristoranti.C'È di meglio visto che non e' inclusa neanche la colazione.

Genevieve_Hebert123, Guest Relations Manager alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Dear Rebel 979, We thank you for publishing a review on your recent stay in our establishment. I am sorry I could not answer your comments in Italian, as my knowledge of that articular language does not allow for a clear and professional response. On behalf of our team here at best western Plus centre-Ville Québec, I wish to apologize that our performance was not up to your expectations, and I want to reassure you that we will take your comments to improve on the area that you felt were lacking. You mentioned in your review that the insulation was ineffective, but with no precision on what kind of noise disturbance you experienced. Was it coming from the construction site across the street, or from the corridor, or was it from anther guest's room? Our front desk staff are available 24 hours to ensure that all your discomfort are properly dealt with, and that your stay is as pleasant as possible, so they would have been available to address your grievances on that particular issue. If you did mention that problem to them, I apologize if we were unable to resolve it. Also, providing you with a clean and welcoming room is a priority for us, and I am sorry that we did not lived up to your expectations. I will make sure that the points you mentioned in your review, particularly the fact that you thought the vacuum cleaning was not up to our high quality standards, are brought to the head of the housekeeping department so that a proper follow-up is made with their staff to prevent such discomfort to affect our guests in the futur. Once more, I wish to apologize for not having provided you with the quality of stay you deserved, and we hope you will give us a chance to make amend on your next visit to Quebec city. Jean-Pierre Gagné - Hospitality and guest experience manager

"Buon hotel"

4
02/07/2016

Siamo stati due notti in questo hotel. Si trova vicino al centro a circa 15 minuti a piedi...una piacevole passeggiata, accettabile considerando che il prezzo è notevolmente inferiore alle tariffe degli hotel in centro. Hotel pulito (noi abbiamo prenotato una camera business, forse un po' più grande), spazi comuni un po' ristretti. Personale efficiente e gradevole. La colazione non è compresa ma sia nell'hotel che nelle immediate vicinanze sono presenti bar e ristoranti. Da consigliare.

Genevieve_Hebert123, Guest Relations Manager alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Dear vally67, thank you very much for taking the time to post your comments concerning your stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Italian unfortunately. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy that you enjoyed your stay with us and that you recommend us to other fellow travellers! Now, I would like to advise all tripadvisor users that our neighbor is getting a major makeover. In fact, a 20 story building and an underground parking is actually in construction at the Jacques-Cartier Place, promising to become the center stage of downtown Quebec. We are very excited about those great news. We work daily to minimize the construction impact on the high quality of service and sleep we always provide. Of course, noise could be louder from Monday to Friday, 7 am to 5 pm, but we are always available to answer all requests or any concerns you may have. It was a true pleasure to have you stay with us and we hope that you will visit us again the next time you are in Quebec City. We look forward to it! Geneviève Hébert, Quality Product & Guest Service Manager

"apprezzamento hotel"

4
20/06/2016

buon hotel leggermente lontano dal centro, gradevolissimo personale, molto disponibile, prezzo ottimo in relazione a qualità , sarebbe stato gradita la prima colazione anche se non indispensabile.', pulizia camera ineccepibile,servirebbe un piano dove appoggiare le valigie

Genevieve_Hebert123, Assistant Manager alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Ciao Luiji R Thank you for your generous review about your stay at the Best Western Plus City Centre Quebec. Your feedback is very much appreciated. It is with great pleasure that I forwarded your comments to the staff. These serve as inspiration for our team to continue their ongoing efforts to offer the best service. I'm glad you enjoyed all our services during your stay. Our neighborhood, the Nouvo St-Roch, is also very entertaining. Within 2 minutes walk, our clients have access to many restaurants, shops and even theaters. St-Roch district has a much diversified arts and entertainments programming all year long. This being said, it should be noted that our neighbor, Place Jacques-Cartier, the turning point of the city center is getting a major makeover. In fact, from Monday to Friday from 7am to 17h, the noise level may be higher than usual. We work daily to provide the best stay possible to our customers and our front desk staff is at your disposal for any comments, concerns or information request. We are pleased to learn that you recommend our hotel. It was a pleasure to have you with us and hope to have the chance to serve you again in the near future. Cordiali saluti, Casandra-Kim Chouinard, Assitant manager

"Ottimo comfort e posizione"

5
14/06/2016

Ho soggiornato qui durante la mia visita a Quebec. L hotel e comodo alla città alta ca. 15 minuti di cammino è comodo alla stazione centrale se si arriva in treno o autobus, ca sempre 10-15 minuti a piedi. Le camere sono pulite e spaziose. L arredamento magari un po' datato però tenute bene, letto super confortevole e mega TV per chi volesse usufruirne. C è' anche il bollitore per The e caffè, bagno spazioso. Nonostante avessi là camera sulla strada, insonorizzazione Dall esterno buona. L hotel ha al suo interno due strutture, un caffè e un bistrot. Ho provato il bistrot per colazione e una volta per cena. Molto buono direi. Se tornerò a Quebec sicuramente prenderò in considerazione di tornare in questo hotel. Dimenticavo, la zona ha comunque diversi ristoranti e caffè molto vicini.

Genevieve_Hebert123, Guest Relations Manager alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Caro Andrea B, thank you very much for taking the time to post your comments concerning your stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Italian unfortunately. Service, comfort and cleanliness are out top priorities so when good comments come, we are very pleased. We are also glad you enjoyed our location near of everything: 1.2km from the entrance of the Old City, 1km from the Train and Bus Station “Gare du Palais”, 2km from the Old Port, 2km from the famous Chateau Frontenac, 3km from the Videotron Centre and so it goes. All of those main points on interest are accessible by walk, public bus or cheap taxi ride. To conclude, I wish to inform all travelers of important changes in the urban landscape near the hotel. Indeed, as part of on-going efforts to improve the St-Roch district, revitalizing work is currently underway, including the remodeling of Place Jacques Cartier, the building of a mixed residential and commercial 20 floor tower, the establishment of a new underground parking and the expansion and modernization of the Gabrielle-Roy library. The active phase of the work is Monday through Friday, 7am to 5pm. Consequently, the sound level may be slightly higher during this period. While this is completely out of our control, we would like to apologize for any possible inconvenience. Once again, thank you very much for taking the time to write this review. We would be pleased to have you stay with us at the Best Western Plus City Centre Quebec the next time you are in Quebec City. Arrivederci!

"Ottimo albergo per visitare Quebec City"

4
26/04/2016

Sono stato in questo albergo per due notti con amici in una quadrupla. Si trova a circa 2 km dal centro città, ma si raggiunge facilmente a piedi facendo una bella passeggiata. L'albergo si presenta molto bene; è molto pulito e la camera è spaziosa e ben arredata con tutte le cose necessarie per il soggiorno. Wifi gratuito e business center completo con possibilità di stampare documenti. Bella anche la piscina e la sala fitness. Lo staff è molto gentile e disponibile. Il parcheggio costa 24 CAD e si base su un servizio di car valet. Consiglio di utilizzare i molti parcheggi pubblici sotterranei presenti in zona per risparmiare. In generale consiglio a tutti la sistemazione in questo albergo.

Genevieve_Hebert123, Responsable des relations clients alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Caro Federico F., first of all, I want to thank you for this review about your recent stay at our property. I appreciate that you took the time to post it online to share your experience with us as well as with other fellow travelers. I used the google translate tool in order to understand your comments as I don't understand Italian, unfortunately. We understand that customers have a wide choice of hotels to choose from for the accommodation in the Quebec City area. That is why we put all our efforts in trying to create this comfortable and calm atmosphere and it is when guests provide us with their feedback that we are able to orientate our work. We are happy to read that you enjoyed most of our products and services as well as our great location near all the attractions. Indeed, staying inside the walls of the picturesque Old city is great. However, many affordable hotels like ours are located on the outskirts of the walls but still in the hearth of the city, were you can easily discover all its beauty by walk, leaving your car in the hotel's parking lot, freely coming back and forth to the hotels during the day. Actually, we like to think that our location provides the best of both worlds. As we are not directly inside the walls of the old city, but near of it, we are easier to drive to because you avoid the vey singular street configuration of the historic Old Quebec. And there are still plenty of things to see and do in the Nouvo St-Roch District and it permits you to truly live Quebec City is a less touristy environment. We are near of everything: 1.2km from the entrance of the Old City, 1km from the Train and Bus Station “Gare du Palais”, 2km from the Cruise Terminal and Old Port, 2km from the famous Chateau Frontenac and 3km from the Videotron Centre. Indeed, the Nouvo St-Roch District where our hotel is located is in great change. As part of on-going efforts to improve the neighborhood, revitalizing work is currently underway at the Place Jacques Cartier located in front of our hotel. While this is completely out of our control, we would like to apologize for any possible inconvenience. One again, thank you for your contribution. It was a true pleasure to have you stay with us and we hope you will visit us again the next time you are in Quebec City. Ciao! Geneviève Hébert, Quality Product & Guest Service Manager

""Ottimo per Qualità/Prezzo""

4
18/04/2016

Soggiorniamo in questo albergo due notti. A circa 1.5 Km dal centro città, l'albergo ci si è presentato molto bene, con personale molto gentile, camera grande e pulita e aree comuni piuttosto gradevoli. Presente piscina, vasca idromassaggio e sala fitness. WiFi incluso. Non usufruiamo del parcheggio col car valet e consigliamo a tutti la cosa, visto che nel raggio di 500 mt ci sono parcheggi a pagamento parecchio meno costosi dei 24 CAD richiesti dall'albergo. Una tripla ci è costata circa 150 Euro per due notti. Vale assolutamente la spesa, e perciò, consigliato. Sarebbe stato da cinque stelle con un servizio di colazione incluso, come capitato in altri Best Western (anche a fronte di un maggior costo per notte.) Comunque, consigliatissimo.

Genevieve_Hebert123, Responsable des relations clients alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Salve! Thank you for this great review concerning your stay at the Best Western Plus City Centre Quebec. I used google translate to read your comments as I don't speak Italian. I appreciate that you took the time to post your comments online. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy to read that you enjoyed your stay at our hotel. Our area of the city, 15 minutes walk from Old Quebec, is called the Nouvo St-Roch. It has developed its touristic facet over the last decade and continues to grow with the opening of many shops as well as by welcoming more and more events every year. Speaking of which, we wish to inform you of important changes in the urban landscape near the hotel. Indeed, as part of on-going efforts to improve the St-Roch district, revitalizing work is currently underway, including the remodeling of Place Jacques Cartier, the building of a mixed residential and commercial 20 floor tower, the establishment of a new underground parking and the expansion and modernization of the Gabrielle-Roy library. The active phase of the work is Monday through Friday, 7am to 5pm. Consequently, the sound level may be slightly higher during this period. While this is completely out of our control, we would like to apologize for any possible inconvenience. Rest assured that our staff is totally dedicated to making your stay the most enjoyable. It was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Quebec City. Ciao!

"Ottima posizione"

3
24/02/2015

Abbiamo soggiornato undici giorni in questo hotel, la posizione é ottima sia per raggiungere il centro a piedi che per uscire velocemente dalla città con l'auto. Il personale alla reception é molto gentile e disponibile. Abbiamo cenato alcune volte al ristorante dell'hotel e la qualità é più che buona. Unica nota molto negativa é stata la pulizia della camera e del bagno. Credo abbiano cambiato una volta le lenzuola oltre a non rifornire quotidianamente dei prodotti per il bagno. É stata comunque una vacanza indimenticabile.

Genevieve_Hebert123, Responsable des relations clients alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Bonjour! Thank you very much for taking the time to post your comments concerning your stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Italian unfortunately. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. I would like to advise all tripadvisor users that our neighbor is getting a major makeover. In fact, a 20 story building and an underground parking is actually in construction at the Jacques-Cartier Place, promising to become the center stage of downtown Quebec. We are very excited about those great news. We work daily to minimize the construction impact on the high quality of service and sleep we always provide. Of course, noise could be louder from Monday to Friday, 7 am to 5 pm, but we are always available to answer all requests or any concerns you may have. It was a true pleasure to have you stay with us and we hope that you will visit us again the next time you are in Quebec City. We look forward to it!

"Stile Best Western"

4
29/01/2015

Il posto è carino, l'arredamento un po vintage, ma il personale davvero molto cortese. i prezzi sono nella media e tutto sommato non è male. La piscina è davvero piccola, ma anche si in miniatura carina la palestra .

Genevieve_Hebert123, Responsable des relations clients alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Bonjour! Thank you very much for taking the time to post your comments concerning your stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Italian unfortunately. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. I would like to advise all tripadvisor users that our neighbor is getting a major makeover. In fact, a 20 story building and an underground parking is actually in construction at the Jacques-Cartier Place, promising to become the center stage of downtown Quebec. We are very excited about those great news. We work daily to minimize the construction impact on the high quality of service and sleep we always provide. Of course, noise could be louder from Monday to Friday, 7 am to 5 pm, but we are always available to answer all requests or any concerns you may have. It was a true pleasure to have you stay with us and we hope that you will visit us again the next time you are in Quebec City. We look forward to it!

"Buon albergo abbastanza centrale"

3
04/06/2014

Buon albergo con standard in linea con il marchio; situato in una posizione che consente di raggiungere agevolmente il centro città a piedi (circa 15 minuti). Le camere non sono molto spaziose ma confortevoli e pulite. Buono il servizio di parcheggio. Consigliato per famiglie

Genevieve_Hebert123, Responsable des relations clients alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Bonjour! Thank you very much for taking the time to post your comments concerning your stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Italian unfortunately. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. I would like to advise all tripadvisor users that our neighbor is getting a major makeover. In fact, a 20 story building and an underground parking is actually in construction at the Jacques-Cartier Place, promising to become the center stage of downtown Quebec. We are very excited about those great news. We work daily to minimize the construction impact on the high quality of service and sleep we always provide. Of course, noise could be louder from Monday to Friday, 7 am to 5 pm, but we are always available to answer all requests or any concerns you may have. It was a true pleasure to have you stay with us and we hope that you will visit us again the next time you are in Quebec City. We look forward to it!

"ottimo hotel per rapporto qualità prezzo"

5
21/07/2013

Abbiamo prenotato in questo ottimo hotel una stanza quadrupla ad un prezzo eccellente per una famiglia circa 140 euro comprensivo di tasse. E' a 1,5 chilometri dal centro. L'hotel dispone di una piscina e, anche se non è inclusa la colazione, dispone di un bar interno che consente di prendere solo caffè e cornetto a prezzi normali.

Genevieve_Hebert123, Responsable des relations clients alle BEST WESTERN PLUS City Centre/Centre-Ville, ha risposto a questa recensione.
Olá! Thank you very much for taking the time to post your comments concerning your stay with us at the Best Western Plus City Center. I use the google translate tool to read them as I don't understand Portuguese unfortunately. Your feedback is very much appreciated and I can assure you that we use this information to do everything possible to create an enjoyable experience for each of our guests. I would like to advise all tripadvisor users that our neighbor is getting a major makeover. In fact, a 20 story building and an underground parking is actually in construction at the Jacques-Cartier Place, promising to become the center stage of downtown Quebec. We are very excited about those great news. We work daily to minimize the construction impact on the high quality of service and sleep we always provide. Of course, noise could be louder from Monday to Friday, 7 am to 5 pm, but we are always available to answer all requests or any concerns you may have. It was a true pleasure to have you stay with us and we hope that you will visit us again the next time you are in Quebec City. We look forward to it!

"Buon hotel bene organizzato"

4
08/05/2013

Siamo stati in quest'hotel a fine 2012, per una notte. Il personale è molto disponibile e gentile.Al momento del chek in (abbiamo fatto un po' di coda perchè l'albergo era pieno... ma pensavamo di metterci molto di più) abbiamo notato l'organizzazione e la velocità con cui abbiamo potuto prendere possesso della nostra stanza. Anche i ragazzi del valet parking sono stati gentili. La struttura, per chi conosce Best Western (che ha buoni alberghi ma anche alberghi molto basic) è una buona struttura ed è vicinissima al centro. Tutto sommato un ottimo albergo per chi visita la città in pochi giorni.