Soggiorno in stile appartamento vicino a Pensacola Beach.Il SureStay Studio by Best Western coniuga le comodità di casa con i vantaggi del soggiorno in hotel. Qui a Pensacola sarai circondato dai comfort moderni di cui hai bisogno durante un soggiorno prolungato, tra cui centinaia di negozi, ristoranti e divertimenti nelle vicinanze. Inoltre, potrai raggiungere il luogo di lavoro in tutta comodità, grazie alla breve distanza che ci separa dagli ospedali Baptist, Sacred Heart e West Florida e da numerose aziende del centro città. Se ti trovi qui per motivi di studio, apprezzerai la vicinanza al Pensacola Christian College e alla University of West Florida, per non parlare del confort delle nostre suite per le visite con i famigliari.Vogliamo che tu ti senta come a casa nelle nostre camere in stile appartamento. Per questo ognuna di esse dispone di una cucina dotata di frigorifero/congelatore di dimensioni standard, microonde, piano cottura, forno e lavastoviglie. Pensiamo anche ai più piccoli dettagli, tra cui accesso Wi-Fi a Internet gratuito, macchina per il caffè, tostapane, asciugacapelli e ferro e asse da stiro.In tutto il nostro hotel non fumatori troverai altri servizi pensati per aiutarti a mantenere il tuo stile di vita. Inizia ogni mattina con una colazione continentale gratuita e fai il pieno di energia grazie al nostro bar aperto 24 ore su 24. La nostra piscina all'aperto con idromassaggio è perfetta per rilassarsi la sera o nel fine settimana. Quando ti viene fame, approfitta delle nostre griglie all'aperto. Inoltre, approfitta dei nostri servizi di lavanderia, del minimarket e del centro fitness, per mantenerti in forma e sentirti al meglio. Viaggi con il migliore amico dell'uomo? Qui gli animali domestici sono i benvenuti. In qualunque periodo avremo il privilegio di accoglierti come nostro ospite, faremo il possibile per offrirti un soggiorno comodo.Non si accettano carte di credito prepagate o carte regalo eccetto le Travel Card Best Western. Per tutte le prenotazioni pagate in anticipo, in contanti o inclusive di punti Rewards e per i pernottamenti gratuiti è richiesto un deposito di 100$ per servizi opzionali al momento del check-in. Si accettano pacchi solo per gli ospiti registrati.
After ensuring that I booked a non-smoking room and confirming once again at the front desk upon arrival for check in. The room had a strong odor of marijuana that my family and I could not tolerate therefore we immediately went to check out and request a refund.
"Horrible owner"
Lori E, 19 Juin 2024
Owner is a horrible person... we came back from day excursion only to find several steps to our studio missing...was told the steps were rotten and needed replaced. It took 3+ hours to get back into room while having swimsuits on the whole time (couldn't go anywhere), had to cancel evening plans, elderly mother needed her meds - but none of this concerned owner because it would have been a bother. When I confronted owner (had to wait till next day before he showed)...he offered 5000 rewards points but no true compensation. Said that was all he (the owner) was allowed to do. When asked the value of the points he would not give me an answer... asked again, still no answer...I get upset and he throws us out of the hotel. Why did he rent us a room with rotten steps...why didn't they notify us that they would be doing repairs that would not allow us to get into room. The owner has no regard for guest safety or guest satisfaction. Got the impression that he thinks he's better than me because he owns hotels... rest assured Ankit Patel, you will never be better than me!
"Terrible experience"
joyceg821, 07 Juin 2024
We are BW rewards customers so we try to stay in their hotels when we can. This condo was dirty. It appears the floors had not been swept, there was debris everywhere. The stairs to the loft had dirt on them. The bathroom had hair in the tub and on floor. The toilet did not work, something the housekeeping staff should have identified. There was only one trash can in the kitchen, not in the bedrooms or bathrooms. Breakfast mediocre at best.
"Good property but dirty"
petrabmisha, 05 Juin 2024
The outside property was good. The inside of the studio was simple, nothing fancy but appropriate since we travelled with a puppy. I loved the fact that it did not have no sticky carpets. They were nice hard floors but they were dirty. Breakfast was good. But a big disappointment was the cleanliness of the room. I cannot stand dirty places. Sheets and towels were clean, but everything else was dirty. Walls need a fresh coat of paint. Floors , mirrors, and dishes were dirty. Trash behind the sofa and beds. This property needs a serious attention to housekeeping. The neighboring property had a lot of trash all around.
"Worth every penny and then some"
HappyBWGuest2024, 05 Juin 2024
Could easily be a 4-5Star Hotel. Safety and SANITATION (sorely lacking in other properties in the area) were on point! Families with children in the pool upon my arrival, guests of different ethnicities, staff that was personable and professional. I'll definitely making it my property of choice when I'm in the Pensacola area.
"SureStay Studio night"
oilheadmike14, 27 Mai 2024
When I checked in, I was told there was a mandatory $100 charge for any amenities or damage that might be incurred. This was a complete surprise to me. It had been a LONG day, and I was very tired. I asked why. The clerk said to cover smoking and pets damage. I told him I don't smoke, and I had arrived by motorcycle, so no pets. He said, "well, never know, you might break a door or something." This was pretty demeaning. I was very tired, and I just wanted to get to bed. I had breakfast and left early the next morning. I did not shower. I washed my face and brushed my teeth, and that was the extent of the bathroom needs. And now, I am awaiting some maid's opinion whether the room is OK and I get my $100 credited back. This is stupid.
"Pros and Cons on this one!!!"
ColoradoSpringermom, 22 Janvier 2024
Surrounding area was questionable! I would not travel here alone with just women. Lots of businesses adjacent that appear to have closed down. Makes the area less safe in my opinion. The motel itself was well lit. Several good restaurants within moments away like Cheddars Scratch Kitchen and MO's Mexican. Our room had a full kitchen, sitting area and 2 TVs. We travel with our 2 medium sized dogs. Due to the vacancies around us - it made for great dog running! Staff was friendly. Good selection for breakfast with waffle station, biscuit and gravy.
"They rush you out before check out time"
Rhys V, 05 Janvier 2024
They lie about checkout times and then rush you out. They put a paper in the room about checkout times and other rules for the property. The paper stated checkout times was 12 pm. Imagine my surprise when I left the room at around 11:30 to put my luggage into my vehicle then come back to the rooms locked! Went to front desk to get them to open the room to get the rest of my belongings and when i got there a few moments later housekeeping had already put some of my belongings onto their cart to throw out? I asked them to let me back into the room as it wasnt 12 yet and I wanted to make sure I had everything. The cart was blocking the door preventing me from going in and i had to squeeze past it to get the rest of my stuff before check out time. As a result of being rushed out of the room, again before check out I left some of my belongings including a laptop cable. Will never come to this location again
"Very homey"
lynnettevonwerder, 10 Décembre 2023
Nice accommodation, is a complete suite. Could use updating, but comfortable. Front desk very friendly and helpful. Facility breakfast disappointing. Coffee was bitter, orange juice tasted like pure concentrate and food was not adequately warmed.
"SureStay Studio experience"
jmorales1210, 27 Novembre 2023
Great service, there was a strong odor in our room, and they quickly moved us into another room. We appreciate how quickly they resolve our issue. the room was spacious and clean, overall we had a great stay
"Rude staff"
kristenk872023, 13 Septembre 2023
I originally booked one night, when I went down to extend I was charged again after being told it would roll over the incidental fees and was charged twice the man had me crying he was so rude and as I was about to eat breakfast food was being put up after I just paid a second night to extend and charged a second incidentals fee. The guy was very inconsiderate. The most positive thing was the girl at check in was very nice, she deserves to be promoted
"Good stay but could use improvement"
Flyer518194, 11 Septembre 2023
Great place to stay. Liked that it was like a small apartment. Great for families. Shower was nice and hot. Good location to get places. The downside to our stay was the breakfast could have improvements. The waffle batter was sour and the coffee came out like mud. The floor of our suite could use a good mopping too.
"Not Best Western Quality"
ttrussell40, 06 Septembre 2023
Even though this place is not up to Best Western quality, it is a nice place to stay. I stayed 3 nights and my room was not serviced during my stay. The room appeared to be very clean with the exception of the bathroom door which had multiple hairs all over the back side of the door. The check-in was good but the girl was really busy. One staff member was very friendly while another didn't seem to have time to be friendly.
"Best bang for your buck"
katandaj08, 28 Août 2023
My family and I (a family of 5) booked a last minute stay here to enjoy all the things Pensacola had to offer for a quick vacation, and we're very pleased with the room, welcoming staff, cleanliness, and overall a esthetic of the property. If there was anything I would change it would be the breakfast times, I would extend it to 10 instead of 9. However, if that's the only issue or suggestion I had, I will gladly stay there again and again every time we go down to visit.
"Gross!!!"
kltee1005, 04 Août 2023
Rooms were gross! Sticky spots on floor. White stuff on bed frame and bathroom cabinets. Food under edge of bed. Toilet was broken. Called someone to fix it and it was still broken. Reeked of weed. Just a gross experience.
"Absolutely amazing stay"
Mena_luv, 04 Août 2023
This hotel room was by far one of the best rooms I ever stayed in so clean so spacious it was a studio apartment the bathroom was so spacious then room was squeaky clean all the tools I need dishes paper towel soap this room was better than I expected will definitely always stay here
"Hidden Gem"
susanlynd, 04 Août 2023
This hotel is kind of hidden but is a wonderful place to stay. It is one of the cleanest hotel rooms I've been in and the staff is exceptional! The overall experience was a 10 out of 10 for me! I highly recommend staying here because it is affordable, clean and the staff are amazing!
"Great for the Price Point"
beckybB9529WL, 18 Juillet 2023
Very clean property. The staff was very friendly. We brought out dog and had no issues. The pool was nice, but the shallow end is 3.5', it was too deep for our 7yr niece to play without an adult in pool.
"Friendly, clean"
tlw0425, 03 Juillet 2023
Friendly staff, very nice rooms with plenty of space to unpack suitcases, clean and well kept property. Felt safe in room and parking lot. Hot showers, great hot breakfast that was different each day.
"Clean place. Comfortable beds. Hot breakfast. Courteous staff."
jolantika1, 27 Juin 2023
I like the Best Western hotels for their cleanliness and comfortable beds. A delightful hot breakfast was provided in the morning . Only a $ 30+ tax charge for a pet companion was disappointing and unnecessary.
"Great"
Angealyork, 18 Juin 2023
The staff was exceptional. They were very friendly and helpful. Breakfast was always different each morning. We were there 4 nights and each morning our grandkids loved the waffles. The pool area was always clean as well.
"Location Questionable"
kellyetaylorsmith, 17 Juin 2023
The reviews all seemed to show this as being very clean and in a great location. While the room was clean, it also smelled like stale cigarette smoke and the handle on the shower came off in our hands when we turned it on. Beds were comfortable though and the lady at the front desk could not have been kinder! We were originally placed in a room close by the pool which was smart because we have kids, but we had no plans to swim and the noise from other guests was too much. We requested to move and she did so without hesitation! She was incredibly helpful! I'd love to have her at any hotel we go! As for location, it did not feel safe. We slept with a chair wedged under the door handle.
"Road Trip"
KSeeYa, 09 Décembre 2022
Sure Stay Hotel is an extension of Best Western venture into possibly extended stay units. This particular set up in Pensacola, FL was nice, an older complex, but Best Western has made the units very nice and functional. Our single unit had king bed, full kitchen(working ice maker), with full size oven, microwave, refrigerator with dishes, flatware, and a table to easily sit for computer work or eating. Bathroom was large with shower/tub and commode separate from vanity area. It is clear these units were apartments we believe at one time for in our unit some changes were made, but did not in any way hinder room amenities or function. Best of all the price for travelers. Not crushing on the wallet.
"Pensacola Weekend get away"
804darrylc, 11 Octobre 2022
The bad reviews are completely BS. Great place, great beds and pillows, plenty of room. The full kitchen was good, well lighting outside parking lot. Hot breakfast waffles. Great location with many stores and restaurants. The price was great.
"Surestay Studio Pensacola"
sheilagS7244BK, 01 Août 2022
I enjoyed my stay. I was very satisfied with the cleanliness of the hotel and the breakfast choices that were offered. I definitely recommend this hotel because it offers all the amenities you need especially for a family. It's like a studio apartment. I will definitely stay here again when I am in the area.
"Disgusting! Please Avoid like the Plaque!"
jscharf197, 30 Mars 2021
I don't know how this hotel got as many good reviews as it has. The smell alone should have made me walk away. But we were tired after 6 hours on the road. Everything is caked in nicotine stains. Cracked walls, no working phone, tv's don't work. Clumps of dust on the ceiling fan. Manager offered to move us, but honestly, it's not worth the hassle of packing back up again. I just want folks to not believe the grand reviews. See for yourself!
"Great Stay"
CCJR-4HIM, 15 Mars 2021
This was our second stay at this hotel and enjoyed both times. Kasia was very helpful answered all of our questions throughout our vacation. She also called the room shortly after check in to ensure everything was to our satisfaction - which it was. We were able to borrow extra kitchen items which was super helpful and on our second trip we even brought our dog with us. I really appreciated that the facilities were quiet. Just a nice relaxing time here.
"Room 522....Great Customer Service!"
882kasb, 08 Décembre 2020
To begin with, The Service here from the Counter is Superb!!.. Mrs.Nyllis and Mr.Miles on the night shift are great!..I couldn't have chosen a better place to stay...With service like this, and from the mentioned names please keep up the good work!.