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Best Western Plus Hotel Airport Plaza,  San Jose

4.0/5  - basé sur 273 notations.
2118 The Alameda, 95126-1140, San Jose, United States - Voir la carte
+1 408 243 2400 +1 408 243 5478

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Sur la base de 273 avis de voyageur
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Bienvenue au Best Western Plus Airport Plaza ! Nous sommes ravis que vous visitiez notre page. Nous espérons que vous y trouverez tout ce dont vous avez besoin. Ce petit hôtel boutique est situé à seulement trois kilomètres du centre-ville de San Jose et à moins de 1,5 kilomètre de la ville de Santa Clara et de l'université de Santa Clara. L'hôtel se trouve juste à la sortie de la Freeway 880 et à quelques minutes de l'aéroport international Mineta San Jose. Les voyageurs du monde entier apprécient notre situation idéale pour les courts séjours d'affaires, les séjours touristiques plus longs, les correspondances entre deux avions, ainsi que les petits groupes. Au Best Western Plus Airport Plaza, nous faisons tout pour que votre séjour dans le la région de San Jose/Santa Clara soit le meilleur possible. Cet hôtel récemment rénové est idéalement situé près de la Winchester Mystery House, SAP Centre, Santana Row, la galerie marchande Valley Fair, le musée égyptien rosicrucien et le centre-ville de San Jose, qui accueille plusieurs entreprises et lieux de divertissement. En outre, l'hôtel est situé à quelques minutes seulement d'Ayava et du stade Levi. Profitez de tous ces avantages lors de votre séjour loin de la bousculade et de la confusion de la ville. Mais c'est pour les membres de notre personnel amical, les chambres propres et confortables, ainsi que le meilleur prix de la région que vous reviendrez sûrement. Bienvenue dans notre hôtel, votre résidence secondaire. Réservez votre séjour paisible au Best Western Plus Airport Plaza et profitez de la meilleure situation de San Jose !

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Avis de nos clients

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Basé sur l'avis de 273 voyageurs
Certificate of Excellence
Très bon
En couple En couple 58
En famille En famille 71
Escapade entre amis Escapade entre amis 8
Professionnel Professionnel 90
Voyage solo Voyage solo 35
Rapport qualité / prix
Best Western Plus Airport Plaza,San Jose
  • 3
    « Good spacious room but filthy carpet! »

    bed was comfy, room was nice and tidy and the room HVAC worked fine. Only negative thing was the carpet in our room was FILTHY. My daughter's feet were black after only a few minutes of walking barefoot in the morning- I kept her shod the entire time we were getting ready and packing to leave! Cannot speak to the morning breakfast as we didn't partake but aside from the filthy carpet, the hotel was just fine. We only spoke to the front desk staff at check in and to drop off our room keys in the am but they were cordial and polite without being overly friendly.

    « One night stay »

    Overall this was a great hotel to stay at. My son had a robotics competition Saturday morning, so instead of waking our toddler up early to leave we decided to drive down late and stay the night. The man at the front desk was amazing. It was $50 cheaper for us to book through Orbitz than it was over the phone. He went above and beyond though. Looked up the distance to the competition for us and let me know about the rain for the next day! Excellent customer service. The room was pretty big and nice. The sink in the bathroom didn't drain very well, but no big deal. We would stay there again. The breakfast was ok. The only reason I took one rating off was because of our blanket. We accidentally left one of our kids blankets behind in the room (we discovered it we had left it when we got home and unpacked). We were there just for maybe 11hours (?) so we didn't have much to pack. I totally forgot to grab the blanket off the bed though :/ Bummer. Anyways my husband called and there was no blanket there. He was told they would check with housekeeping. My guess is it probably was just tossed. Kind of sucks, but I get it. It would have been nice to have gotten a call that day saying oh hey we found a blanket in the room. At the same time these things happen. The blanket is replaceable, so no worries. Just a reminder to triple check you take everything with you! Like I said we would stay again because it was a clean room and the area appeared nice.

    « Great stay »

    very friendly and helpful staff; clean room; great breakfast (with real eggs, not powdered). I've stayed here a few times over the last couple of years, and will continue to stay here. Super convenient to Santa Clara Univ

    « Quick one night stop »

    When we were already on our trip and my husband decided he wanted to see the Winchester House, I had a one night reservation made here by the BW we were currently staying at. Whether the king suite was the only available king room left, or whether we got upgraded, I don't know, but we ended up in the king suite which was so large it was a pity to only be there one night. It had not only a sofa but also an easy chair and ottoman, a coffee bar with a fridge, desk and chair, many windows with shutters, and a spacious bathroom with a large tiled shower. The decor was not to our taste, but we could live with it for one night. The breakfast was great - this was the only place we stayed at that had potatoes along with the other hot selections. A coffee machine dispensed different types of coffee, including espresso, cappuccino, and hot chocolate, so having a cappuccino with breakfast was a nice treat. We found a terrific Italian restaurant a short drive away called Fiorillo's (I will write a separate restaurant review) which so impressed us that we told the hotel to add it to their recommended restaurant list. The only minor problem we had was when I went to make myself coffee in the room when I got up, everything I needed was there except for coffee! I mentioned it at the front desk and the clerk apologized, so I was happy that the coffee machine in the lobby/breakfast area was working.

    « Stay before travel »

    The room and hotel were very comfortable for the price. We were flying out the next day from San Jose Airport, though there is not a shuttle the taxi was coordinated for us and not expensive, but an uber ride would also be convenient. The staff was very accommodating. I wish I remembered the name of the young lady at the front desk. She made our stay will worth coming back. Our flight was early so she made sure we had a taxi, wake up call and a bagged breakfast, since we left before hot meal was available.

    « Excellent »

    Very Friendly and clean love the breakfast, hotel located in a good area. Stay at this location at least once a month for business. Usually many rooms and great place. Definitely a location that will use to future business purposes.

    « Good Place To Stay »

    Best Western Plus Airport Plaza, San Jose was a very good place to stay. Room were nice and well kept. Service by the staff was very good. The price to stay was fair when averaged over 4 days because the rates fluctuated over the 4 days. Would recommend staying here.

    « Very nice place--great location »

    Stuck in San Jose for a civil trial moving at a snail's pace. Wasn't planning on being in the city for more than one day, but when I was forced to stay a second night, I turned to BW as a Diamond rewards member, and was not disappointed. Had a huge king room with full walk-in shower. Nicely appointed, sofa, arm chair, workdesk, not much more I could ask for. Breakfast was better than most BWs now that they're trying to be uniform (which I consider a negative, but don't blame the hotel--this was a corporate decision). Clean pool and breakfast areas. Recommended place to stay. Room prices are high, but so is everything in the area. But I'll get a boatload of rewards points with my loyalty bonus.

    « Good value for money »

    Very friendly staff, easy check in. Good location to miss the traffic coming from south in the morning. Breakfast included. Typical motel fare, but gets the job done. Everything worked well in room. Decent size comfortable bed. Little bit of road noise which you will notice if air con off. Coming from Hong Kong didnt worry more because its part of life. Easy fast checkout, would stay again.

    « very typical »

    TV was unwatchable until fixed by staff took assist by staff to get my boarding pass (couldn't get printer working on one computer and had to move to another.) Room was large and nice, think this is a fairly new property. Staff was helpful. morning breakfast included scrambled eggs, bacon, potatoes, juice and more.

  • 5
    « Very satisfied with my stay »

    We ended our 8 day California trip with one night in San Jose, and we were very happy with this hotel. Our hotel in San Francisco was 3x as expensive, and quite frankly, not as spacious or clean. It's convenient to restaurants and shopping. Definitely recommend.

    « Best - Best Western »

    I have stayed at many hotels over the past 4 years for business, this was by far one of the best, if not the best. The breakfast was for sure the best. Most of the staff was wonderful. Only one gentleman was bothered by a question I had.

    « We would no doubt stay again »

    Very nice stay at the Best Western we really enjoyed it here, the rooms were clean and comfy. The breakfast was very good also! The staff bar none was FANTASTIC Jesus (3rd shift desk clerk) was very good to us. I am a early riser and would come down for a smoke and my usual cup of coffee, Jesus was always bright and in good spirits and would make sure everything was ready for me (that meant a lot) our granddaughters would come and we would swim although the pool was a bit small it was always very clean and warm. The neighborhood was safe they had free parking over all this would be the only place we would stay on our next visit from Wisconsin....THANKS BEST WESTERN

    « Great place to stay! »

    I am pretty picky when it comes to hotel rooms and this passed my inspection. This room was very clean, smelled nice and had a comfy bed. Street might be noisy for some but you can ask for a room facing the parking lot. Front desk was very helpful and even came up to show us how to use the DVD player. ;) We would definitely stay again! They also provide a list of nearby restaurants at the front desk. It was super helpful!

    « Will stay here again. »

    We were in town for a funeral and this hotel was one of the best we have stayed at in a while. The rooms and property were very clean and the breakfast was good. The eggs were actually real eggs that were cooked and not runny. The rooms were quite and we were able to relax.

    « Great location »

    I stayed here on Labor Day Weekend, the hotel close to my job site was full when I decided to come in early to beat the holiday traffic. This was my first stay here but will not be my last. I was extremely happy with my room and the bed was a 10+. The only reason I gave 4 stars was parking was a little tight, other than that it was perfect.

    « Great hotel in San Jose »

    This hotel is very well run and maintained. The staff is friendly and willing to help. The rooms are always clean and well supplied. The bedding is very comfortable. This is our hotel of preference in San Jose.

    « Not The Best But It Is Close To Airport - Not up to BW Plus Quality »

    The picture's on this site are a bit deceiving and one-sided. I don't even recall seeing a pool, especially not one as extravagant as they conveniently blurred out in the provided picture. It's a terrible area that is run down but it's close to airport so that's great. Almost like a motel rather than a hotel. Limited on parking space. Good for airport travelers. If you want the regular BW amenities then you will find it here. If you're looking for BW plus standards then go elsewhere. Front desk was nice.

    « Good Experience »

    Even though we had a little trouble sleeping with light coming through shutters, over all experience very good. Appreciated breakfast available for early morning flight. On return from our vacation, stayed again and loved the suite we received. The location is further from the airports than we expected and a car was necessary for the dinner we wanted but other than that, our experience was very good.

    « Best Western San Jose »

    We stayed here because it was close to downtown and a very good price. Not a huge hotel but very nice. Also a great breakfast and lunch restaurant right across the street. The room was very clean and we were on the back side so very quite. There was also covered parking for a lot of the cars. It was just a short ride to the downtown area and close to the airport. Would stay here again.

  • 3
    « Very convenient, but beware of noise »

    The best point for staying at this location is the convenience to the airport, plus a few fast food, restaurants and grocery store close by. The morning breakfast is also well-done. Agree with most that unless you get a room away from the road, you will experience NOISE (though you can still hear it from the back rooms as well though not as bad). Also the hotel could use better signs indicating the entrance is on the side street rather than on the Alameda. The rooms are a good size, clean and comfortable. Overall decent choice for one-night before going to the airport. (Note: while the hotel has free wifi, it is not a secured wifi).

    « Best Value »

    After researching and reading hundreds of reviews for hotels in the San Jose area near the SAP Center, I concluded the Best Western was the place to stay. I read about issues with noise, bugs, parking and safety issues. This hotel had sufficient parking that was NOT valet or an extra cost. There was no excess traffic noise even on the main street side. The room was in excellent condition with soothing décor. We walked to a local business for dinner. We drove a few miles to the SAP Center for the event for which we had planned on the trip and the freeway access was close by. Our stay at this Best Western Plus made our trip GREAT!

    « Clean but Average »

    The room I was given was for a disabled person. I have no idea how they would get around. The Fridge has the microwave on top then the coffee pot on top of it. To turn the pot on you have to reach to the back of the fridge to plug it in. If you were in a wheel chair or not very steady on your feet. It could be dangerous. Due to the height of he fridge. (Accident waiting to happen) The bathroom was obviously set up for a disabled person. So I had nowhere to put anything except on a chair there is no counter just a sink chair and shower. The rooms are very nice and recently updated so super clean. I had a room facing the road, If you are a light sleeper Good luck. Hotel is on busy road 1to 2 blocks from the freeway. Cars scream past at night so take a sleeping pill.with you. The front desk people are miserable and seem stressed out even when not busy.

    « Very noisy and minimal curtains »

    This hotel was not up to standard. I was looking for somewhere clean, quiet, and with sufficient curtains. The hotel was clean, but failed to be quiet, and the shutters instead of curtains let in a lot of natural light. If you have a room facing the road be aware of road noise from approx 5am until after 11pm. It is true that there is less noise after 9pm, but it is still present. Cars with their stereos on at the traffic lights can be heard clearly in the rooms. If the hotel is fully booked then you will be unable to move to a room not facing the road. There are better hotels in the vicinity.

    « Good overall »

    The room is not very big, but at least it's clean. The biggest complaint I had was it did not provide coin laundry machines in the facility and for people who stay for longer term it can be very inconvenient.

    « San Jose, CA Hotel Best for SAP Center »

    This was our first experience with the BW Plus and "plus" they did! Close to the airport and 10 blocks (suggest the Metro bus) from SAP Center. Free parking, WiFi, GREAT breakfast plus the bedrooms and bathrooms are spacious, comfortable and clean. Our room included a mini frig, microwave and coffeemaker - as well as a sofa, end tables and work desk. We did not have time t try the fitness center, business center or outdoor pool, maybe next time. Highly recommend, great value for the price.

    « Amazing San Jose Hotel!! »

    This hotel was easily one of the cleanest, friendliest and easily accessible hotels I've ever stayed in. The breakfast was amazing, the pool, dining room and rooms very clean. Anytime we needed anything, staff was friendly, quick to respond and asked if there was anything else they could do. Check in and out was quick, organized and on mark with the entire experience!

    « Best Western in Santa Clara »

    Very close to airport. Walk up or elevator. Rooms were very spacious. Would recommend staying here if you need to get to the airport in the morning. There is some traffic noise if you get the rooms that face the street.

    « Great Stay »

    Was considering this and several hotels during my stay, as one of their competitors were getting out of my price range to become a repeat customer. I'm glad I made that decision because everything was a step up from the FREE parking to the WiFi Connection, customer service, etc. Location was good, as it was pretty much near multiple malls, restaurants, etc. Even the vending machine prices were good. Overall great experience and will be visiting again on my next trip!

    « Its home away from home »

    Staying at this hotel was a pleasant experience. It was quiet and clean. I slept like a baby. I couldn't ask for anything more from a hotel. I would highly recommend this hotel to my friends and family

  • 5
    « Great Place to Stay Near Santa Clara University »

    The Best Western Airport Plaza, San Jose is a gem of a hotel located within walking distance of Santa Clara University. The hotel is very clean and the rooms are large. The full breakfast is excellent. The staff is extremely professional, courteous, and friendly.

    « Take your swimmimg kit! »

    The hotel is a good location with Applebees a stones throw away for food. The jewel for this hotel is the pool. It is an outdoor pool and did not appear to be heated but on a warm day it is great. I'd imagine the situation very different at the weekend when families will swarm on this but mid week it was nice to get a few lengths in. The pool can be seen in Google maps - check it out. As for the rest of the hotel, very nice room and friendly staff. Just remember to close the curtains if away from the road as the gym can see straight in!

    « Quality and Convenience »

    Best Western PLUS Airport Plaza has a Caring staff that goes out of their way to be helpful, in a Convenient location, close to Levi's Stadium, Avaya Stadium, and San Jose Airport, and quiet, comfortable rooms, with an ample, complimentary breakfast.

    « Great location »

    We were here for the Copa America soccer games. It was close to the Levis Stadium. We flew to LA and lefted from Santa Jose airport which was also close. Great shopping near by. The room we had was very clean, good facilities and the staff were very helpful. Great choice for breakfast. Would highly recommend staying here.

    « EXCELENT Stay »

    I really enjoy staying at best western hotels because their hotels are much like home. They have one of the best breakfast offered and they are always courteous. The environment is always very clean, and best of all they have 24 hrs. computers available for business with free complimentary coffee/cappuccino machines.

    « Perfect »

    Stayed here for Copa America at Levi Stadium. Location was convenient to stadium as well as downtown San Jose. Needless to say also close to airport. Rooms are very comfortable, a good size and spotlessly clean. The breakfast is very good and the staff very friendly and accomodating. Just a great place to base yourself if you're planning a few days in the area.

    « Great Staff, Clean Hotel, Convenient location »

    The staff is always courteous and accommodating. Breakfast is always good, hot, plentiful and on time. Hotel is in good shape for its age and relatively quiet for its location. Very convenient to San Jose Airport and Downtown. great value in pricing considering its the Bay Area.

    « very good »

    reasonable hotel. friendly customer service. driving distance from san jose airport. would stay again. internet could be improved. reasonable hotel. friendly customer service. would stay again. internet could be improved.

    « Good Accommodations, Convenient Location »

    We needed a hotel near the airport in San Jose that was also a good value and chose this Best Western Plus hotel. We've had good luck with Best Westerns and this was no exception. In fact it is one of the nicest Best Westerns we've stayed in. The room was a very good size, very clean and the breakfast was quite good. The staff was friendly and very attentive. If took us less than 10 minutes to get to the airport, great for an early morning flight. And because breakfast doesn't start as early as we had to leave, we were offered snacks to take with us the night before. The hotel is right near Santa Clara University, a lovely place to walk. It's convenient to a supermarket and other stores, and since there are refrigerators in the rooms that's another great feature.

    « Best Western Airport Plaza - San Jose »

    Motel pretending and charging like a Hotel. Roadside rooms are noisy and also the noisy fridges. Does not have a bar so no place to relax in the evening as there are not many places nearby either. Breakfast was very good, served in a small area by the reception.

  • 5
    « Santa Clara University accepted Students day visit »

    This Best Western Plus provided the perfect place for my son and I while visiting SCU. Our room was fresh and renovated recently, beds were comfortable, front desk friendly and a surprisingly nice breakfast with warm options like eggs, bacon and make your own waffles was available and particularly appealing to a hungry 17 year old boy. The bread choices were basic processed but there were cereal choices, coffee, tea, yogurt and fruit. There was a thoughtful server who was available and unobtrusively keeping things stocked and clean. The hotel was close to the airport and the school. It was perfect for our needs.

    « Beware, rates are deceptive - hotel and service are good »

    The hotel is named the Best Western Plus Airport Plaza, but it does not have an airport shuttle service. The presented rates on the BW website look competitive until you add $30 (+ or - depending on the # in your party, there were 4 people in ours) for transportation to and from the airport, which is 2.2 miles from the hotel, and the inconvenience of dealing with the cabs at SJC, finding a cab large enough to handle the people and luggage in your party, etc. The hotel itself is nice, you can tell care and attention were taken in the remodel / upgrade. Our room was at the end of a hallway (per our request, thank you BW) and on the parking lot side of the hotel - so very quiet. However, the exhaust fan in our room was very noisy and the flow restricted shower head was maddeningly weak - plan on spending an extra 5 - 10 minutes in the shower - ladies, I am not sure how you will get shampoo out of your hair. The business center is against the wall in the same room as the breakfast. The complimentary breakfast was good, but a large screen TV with the volume turned up way too loud was irritating. The area is a bit sketchy and there's nothing close nearby - nearest anything is 5 long blocks away on a busy 4 lane arterial road. The hotel staff we encountered were nice and provided good customer service. Given the lack of an airport shuttle, I cannot recommend this hotel for travelers without access to a vehicle - i.e. those with an overnight layover at SJC, if you have access to a vehicle, then this hotel will certainly meet (and possibly exceed) your expectations.

    « Very clean and cozy »

    I don't travel very often and I was by myself, this hotel was clean and the staff was very kind and helpful. The hotel was very nice and the room was comfortable and cozy. I would definitely stay at this hotel in the future.

    « Road noise »

    rooms face a very busy road that is traveled constantly you should bring ear plugs or request a room with a best western parking lot view cause the other side is just not what I expected. the check in was fast and could see that it was late and we just wanted to get in our room and crash.

    « great customer service »

    this hotel gets an A plus for their excellent customer service. staff eager to assist travelers. staffs knows how to give husband was very pleased with the room. nice clean room, very comfortable beds. very good full breakfast.

    « Best Western on the Alameda »

    Great location. Very nice hotel staff and accommodations Nice and quiet and parking was close. Easy freeway access and close to airport and San Jose downtown. Coffee service for 24 hours was a real treat.

    « Great Stay »

    I totally loved this Hotel I would definitely stay again if I were to visit again. Parking is a little limited but thankfully I had no problem. Beds are really cozy and comfortable. Breakfast was amazing.. A whole variety of choices to choose from. Staff was okay. Loved it!

    « Not so bad »

    Positive sides: rooms are clean, quite large and comfortable. Negative sides : basic breakfast and undrinkable coffee. Let me recommend rooms not in front of the main street. Those are really noisy because of the traffic, also during the night. Overall score is medium. I'll be back here in case I don't find anything else.

    « One of the nicest best westerns I have stayed at »

    This truly is one of the nicest best westerns I have stayed at. Rooms are very comfortable and clean, everything is up to date or fairly new. It defiantly has an up scale feeling to it. The hotel it self is pretty small but it does offer complementary breakfast and free parking which is always a plus in my book. Location is perfect for business trip, near restaurants, shopping and a lot of corporate and office buildings. Definitely recommend staying here.

    « small hotel good location »

    This hotel is a bit expensive for what you get but is average for the area. The hotel is clean, the internet is good and the breakfast is average. Small parking lot, small property but very comfortable. Great location close to airport and east to get around the area. I would stay here again if budget allows it.

  • 5
    « Best Hotel Near Santa Clara University »

    The Best Western Plus Airport Plaza, San Jose is within walking distance to Santa Clara University and 2 Starbucks. All of the staff are extremely friendly, professional, and helpful. The hot breakfast is amazing. The rooms are large and very clean. The beds are very comfortable. Parking is covered and plentiful. We have stayed at other hotels near the university and this one is the best by far.

    « Convenient Location »

    This Best Western is in a great location for easy access to and from the San Jose Airport and for accessing freeways. There aren't any restaurants in the area for dinner, you'll have to travel into downtown San Jose or other areas, nothing within walking distance. The beds are not a high quality bed. For the price of a room, the beds should be a higher quality, comfortable bed.

    « Most unprofessional manager »

    We received a smoking fee during our stay, neither me or my co worker smoke, so I called the hotel to dispute it. I left several messages for the manager (Amber Todd) , but it was apparent that my calls were not a priority whatsoever. I also left her a voicemail and sent two emails that were not responded to. Finally , just yesterday, I received an email response from her. She told me that I 'better not call and demand that the charge be reversed' hahaha. I never demanded anything, I simply requested to speak with her on several occasions. She also provided pictures of 'proof' that we smoked in the room. All I see are some green flakes on a table and trash in a bag. I explained that my Roomie used the desk to roll a joint, yes he smokes weed but never in hotel rooms. She said she refuses to reverse the fee, and is now ignoring my request to speak with her superior. We will see how that works out I guess haha. We travel weekly for work and never have encountered such an unpro manager. Amber , get a clue. A simple return call was all that was needed.

    « Well appointed, but don't expect to sleep »

    When I entered my room, my first thought was, WOW! The decor and updates to the room were fantastic. As I closed the door and fully entered the room, I knew I was in trouble. I could hear the neighbors TV clear as day (and could tell they weren't playing it too loudly, it was just that the walls were completely useless as a noise barrier. I also heard people yelling in the parking lot. This was at about 10 PM, the yelling and cursing outside (which was right outside registration) continued past midnight, with several people yelling in the hallways too. Management did nothing and I eventually got to bed between 1 and 2 am, waking up at 4 am to catch a flight for a day of travel.

    « Room was comfortable. »

    Room was great,breakfast was good. Way to close to the road.....very noisy all night. Next time I stay here I will ask for a room on the backside of the building. Back side has a nicer view of the homes and Redwood trees.

    « decent hotel as expected »

    I stayed here for 2 nights and it was quite decent. Nothing fancy, but it was very clean, and the staff were helpful and friendly. The one disappointment I had was in assuming there would be an airport shuttle. I had to take a cab, which cost me $15 plus tip each way. My room had a microwave and fridge, so this helped to save money on food. The hotel is within walking distance of many restaurants and shops. It's a nice area, and I felt safe, even after dark.

    « Convenient friendly property »

    I stay here because it is close to my daughter's house. But it is right near the freeway and it is easy to access many different things. The staff is friendly and helpful. I recommend this hotel if you don't have to be right downtown

    « Professional staff and quality hotel »

    The hotel was new, very clean and well decorated. The professional staff was courteous and willing to help. The location was convenient to Santa Clara University, shopping with easy access to the freeway. We would highly recommend this hotel.

    « Happy and Relieved »

    I just stayed at the Best Western Plus Airport Plaza. A thoughtful front desk person at another hotel sagely said to me: "Traffic is so horrendous on a week day morning for getting to the San Jose airport, stay in an airport hotel the night before your flight." I appreciate that counsel as San Jose traffic intimidated me in general. I LOVED This hotel. I liked everything about it. To me, everything about it was DESIGNED by a person who understand travel. I like that the parking for checking in was so close to the elevator & also that the front desk person can actually see your car while you take your things upstairs to your room. I loved that I could use a cart to take things to & from the room. I requested a quiet room also confessing that I had over-packed & did not wish to carry my stuff too far. I was thoughtfully given room 104 which was perfect for my needs. (Sort of on a European system, 104 was upstairs), near the elevator, but 2nd room from it. Perfect for me. I never heard elevator or people in the hallway. The room was pleasing & I appreciated it having a microwave & small refrigerator. I even liked that the shampoo & conditioner were Pantene brand. I run cold & LOVED the unusually good weight of the extra blanket in my closet. Jose was consistently patient with my many questions upon arrival. He graciously helped me get my boarding pass from the computer. Amanda was just so sweet, caring & warm. The breakfast woman was also lovely & warm. The breakfast started early I think at 6AM which I loved because I wanted to leave early for my flight. The breakfast included scrambled eggs, sausage and fresh fruit. The hotel is close to the freeway to the airport and I think at 7AM my trip to the airport took 10-12 minutes which could not readily have been improved given how much I enjoyed the quiet of the hotel. Asking for a quiet room made a difference because it faced the hotel parking lot and I never heard a car or moving traffic and just slept. Mattress comfortable. I probably would have liked to give the place 4.5 stars. By the way, I think the photo of the units makes it look far larger than it feels when there. Just so well designed for the traveler and receptive to people!

    « Best Western is comfortable and convenient »

    This Best Western is comfortable and convenient for airport access. The food was good, the staff was friendly and helpful, and the rooms were clean and comfortable. Parking options were very handy to support a trip.

  • 5
    « Airport Plaza »

    I have been staying at the Airport Plaza, my home away from home, for more than seven years and always have had a pleasant experience. It is a small, locally owned and very well run hotel. Airport Plaza, as the name implies, is located near the San Jose Airport but also at the edge of Santa Clara University and easily accessible to downtown San Jose.

    « Overall nice place to stay »

    Seems like this hotel was recently renovated which made it nice. While it was modern and clean, it still had quite a bit of the original hotel feel. Breakfast and coffee bar were the best part of the stay.

    « Pleasantly surprised »

    Very nicely updated. Staff courteous and helpful. Don't pick a room facing the street if you have trouble with traffic noise. The traffic did quiet down at night though. Easy access parking. Easy access to freeway, close to shopping and restaurants.

    « Well done redo »

    I have stayed at this particular hotel for years during the holidays. The hotel has been recently (within the last 2 years) remodeled beautifully and is much more comfortable and friendly. Times past, the management had been grumpy, now everyone on staff seems really happy and delightful.

    « Good neighborhood environment, Cozy small scale hotel. »

    Perfect, non-commercial, non-high traffic, small scale hotel (40 rooms) in a semi-residential area yet just a few blocks away from freeway, downtown, and airport exits. Comfy room ready for the high-tech traveler with business and leisure accommodations. Have to make the right turn to get in the entrance on a side street but that's part of the benefit once you figure it out. Would definitely stay here again when in San Jose.

    « The 'Best' Plus! »

    My husband and I stayed here after a medical conference and it was hands down better than the $400 per night hotel we stayed at during the conference. It is spotlessly clean which is a priority for us, the towels and linens were wonderful, the bed and bath were perfect and the staff delightful. My husband was unhappy when I told him that I had booked this hotel (his favorite one was fully occupied) but when he saw the room he was pleasantly surprised! We had a great stay and this gem will be our FIRST "go to" choice from now on. Six stars!!!

    « Close to Everything »

    This hotel has a location that makes it easy to get around the San Jose area. Airport 5 minutes away as well as the Valley Fair shopping mall. There is a restaurant across the street for breakfast or lunch and many other restaurants close by. The hotel breakfast is a little better the the average continental with hot cooked bacon and eggs. Overall was very comfortable stay.

    « Excellent Customer Service »

    First of all I think the people should be acknowledged, Alma Martinez provided excellent customer service responding to our needs and making our stay a positive experience. The property was clean, breakfast excellent, the room amenities more than I expected with refrigerator, microwave and cable TV with all the channels. The bed very comfortable.

    « Great people, great location »

    I stayed there three times already and will stay again. The staff is very friendly, rooms are clean and nice, location is good, coffee is good and breakfast, wi-fi and parking is free. What else to ask ?

    « Clean, new and simple »

    This is an excellent value and good location right off the I-880 ramp. Previously I had stayed at other hotels, but due to price increases tried this location; the hotel is very new (or recently renovated) with nice quality rooms and amenities, free breakfast and parking, and overall an excellent price given the other area options.

  • 4
    « Great location for us! »

    We traveled to San Jose for football games. We were able to get everywhere without a car. The hotel itself was clean and comfortable. We appreciated the staff doing extra going the extra mile for us. The pool and spa area were nice but noisy from traffic. Also the back side of the hotel is quiet side. Enjoy the great breakfasts and on demand fresh coffee.

    « Renovated »

    Hope they haven't finished renovating this property. A lot still needs to be done. The second floor is complete and is very nice. The rooms are smaller than a Hampton's but nicely turned-out. I'd stay here again. ...........................

    « Good location and great cost-value ratio »

    Very good free WiFi in the room, free breakfast with good coffee (espresso machine with coffee beans, not ground coffee) and on a good location 10 minutes from caltrainstation, 20 minutes from convention center and not far from airport, either. Box spring bed! Very good mattress. Clean room, nice staff. Didn't try pool or fitness room. Only disadvantage: the street-side rooms are very noisy.

    « Very nice experience »

    The hotel was very clean and modern. The room was also very clean. The front desk staff was very friendly and helpful. The breakfast was excellent with lots of offerings. Very convenient to the airport and major traffic arteries. It was a very good stay for me.

    « Very nice hotel »

    The hotel was very easy to access from the highway. Check in was very fast and efficient. The hotel itself is in very good condition. The room was good size as was the bathroom. The breakfast in the morning was very good.

    « Great room but moisy »

    Close to airport for quick turn around flight. Room clean and comfiest bed, however the street noise was very loud. Nice people at the front desk when checking in. I would rate it higher if not for the noises. The shower was roomie and also very clean.

    « Spotless rooms/Excellent service/Great breakfast »

    Have stayed at this location 3 times recently.The staff is very friendly and helpful.The rooms have been spotless on every visit.They offer a full breakfast including hand made breakfast burritos.5 to 10 minute visit to downtown SAN JOSE or SANTA CLARA

    « Great Location, Great Property »

    I am adding my review because other reviews lead me to this property, and the management reads reviews and often comments showing they care about how they are seen by the public. Great staff, at check in received a list of restaurants and locations, room was clean, upscale decorations for this kind of hotel, clean and smelled good (not scent masking good but clean good), germ free remote, and staff call after getting to room to make sure everything was satisfactory. Very impressed and details showed management that has pride in property.

    « Excellent; highly recommend »

    We travel a lot for pleasure and have certain criteria for the perfect (for us) mid-priced hotel. This Best Western Plus met them all. Staff members were all very friendly. The room (and hotel) were very clean and bright. The bathroom was well lit, with large counter space, lots of toiletries and good shower. There were two suitcase stands, one built in and one portable (with a convenient space for it). There were lots of plug ins everywhere (two for each bed plus across the room at the desk and also on the wall)! Beds were very comfortable and air conditioning was quiet. In addition, what a great breakfast. They had a large selection of well prepared breakfast items, hot and cold - probably the best free breakfast we have encountered in many years. Great job all around. We will be looking for Best Western Plus in the future.

    « Good option in San Jose »

    Good hotel option in the San Jose airport area. Friendly reception staff, clean rooms and public areas and reasonable breakfast choices (included). Also ample parking on site. Reasonable prices for the area, so a would certainly recommend for business or personal travel.

  • 5
    « Nice Stay »

    The room smelled so nice and very clean, especially the bathroom!! The beds were comfortable. The hotel was only 8 minutes away from the San Jose Center of Performing Arts and the Westfield Valley Mall which was great. The staff was very friendly. I'm so glad I booked this hotel. AWESOME PLACE!


Venir à l'hôtel ...

Toutes les directions

Depuis : l'interstate 880. Prenez la sortie Alameda. Tournez en direction du nord et roulez sur 200 mètres jusqu'au Best Western Plus Airport Plaza.