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Best Western Lothersdale Hotel,  Morecambe

3.5/5  - basé sur 167 notations.
320-323 Marine Road, LA4 5AA, Morecambe, Great Britain - Voir la carte
+44 1524416404 +44 1524416000

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Les points forts de l'hôtel

  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Air conditionné
    Air conditionné
  • Bar-salon
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
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Note des voyageurs TripAdvisor
Sur la base de 167 avis de voyageur
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Galerie photo :
Le Best Western® Lothersdale Hotel offre une vue imprenable sur le Lakeland Fells, dans la baie de Morecambe et bénéficie d'un emplacement de choix sur la promenade centrale ainsi que d'un accès facile aux routes, à la gare et aux transports en commun, pour visiter la région et le pays. Que demander de plus - Des chambres récemment rénovées et bien équipées ? Un service disponible 24 heures sur 24 ? Un accès Internet haut débit sans fil gratuit ? Nous vous proposons également tous ces avantages, le tout dans un lieu élégant et contemporain offrant des mets et boissons raffinés ainsi qu'un excellent service. Géré par la même famille depuis 1953, le lieu se distingue par la personnalité de chaque membre de notre équipe. Soyez notre invité et voyez par vous-même !

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Avis de nos clients

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Basé sur l'avis de 167 voyageurs
Très bon
En couple En couple 62
En famille En famille 27
Escapade entre amis Escapade entre amis 22
Professionnel Professionnel 23
Voyage solo Voyage solo 9
Rapport qualité / prix
Best Western Lothersdale Hotel,Morecambe
  • 1
    « AppallIngly Arrogant Owner »

    I had booked the function room at the Lothersdale Hotel a year ago for my 50th and at a cost of £500 for hir of the room alone. I had a few dealings with two members of staff Margaret and Candice over booking rooms for family etc, and they were both very helpful and very friendly. 4 days before my party the owner, Paul Berry rang me and asked me to confirm numbers as I had asked for 70 covers on the buffet and a 100 chairs and he wanted to know which was it. I told him that was it as not everyone would be eating and some were joking me later in the evening. He very abruptly told me that I had to cater for everyone coming so which was it. I stated 70 as not everyone would come in any event. The phone call ended with no offer of an explanation as to why. I had to ring back and ask why I had to cater for the number of chairs I had asked for and was told it was to do with licensing laws. During both these calls, the owner was abrupt, hgihhanded and dismissive of me. I rang Best Western head office and was told that they operate as a brand and the owner could run the hotel as he wished and maybe it was his local policy. They also apologised on his behalf. My friend, who was helping organising my do, and I then had a meeting with the owner Andrea queried the licensing laws he had quoted. He gave a very tenuous explanation to his reasoning and it was clear to us both it was about money, as the food was being paid for separately. My friend and I did try to get a more definitive answer regarding the licensing legislation he was quoting, but he could not be more specific. I have to say at this point I was regretting booking this hotel for my party, but it was too late to cancel, and besides which, I had paid for the room in full. On the evening, the bar staff were very friendly and professional but when the buffet did start to come out I did query the amount of plates which were out. I asked the staff about this as there didn't seem to be as many as I had asked for to be told they were under strict instructions not to provide mewith any more plates if I asked for them. Later on in the function it was clear there was a lot of food left Andy I was asking a member of staff if I could have it wrapped up am doing I would take it with me at the end. The member of staff was smiling and about to answer me when the owner walked past and told me curtly that I couldn't have the sandwiches as there are hygiene restrictions which had to be adhered to I felt they had been out a certain amount of time. I am not disputing that this should the case, but the manner in which he spoke o be was totally unacceptable. The member of staff looked to me to be embarrassed. Towards the end of the party I was told by a member of the bar staff that the owner was in the back eating some of my buffet! I would have happily challenged him on this but I didn't actually see him again, and if this is correct and he had, then he had absolutely no right! On a positive note, the room is a good room for a function, the staff were lovely and hard working, and the food was of a very good quality. Unfortunately this hotel is completely let down by its owner and there's is no way I would ever use this hotel again, nor would I recommend it to anyone to use, in fact I would positively recommend that they didn't. If Best Western run hospitality courses then they should get this owner on one swiftly, as this hotel should be described as Worst Western under his command.

    « What a find »

    We were heading to The Lakes after a hectic stay in Blackpool and chose it because it was on the seafront and the reviews looked good. It is a lovely hotel, very spruce and welcoming. The bedroom was really comfortable with great wifi (refreshing!!), but the best thing was the quality of food. It was a Sunday night, out of season, but we were welcomed warmly into the delightful dining area overlooking the bay. We were the only customers, but the food was so delicious and fresh! An offer of a free bottle of wine each too! (We were recommended to take one home!) The puddings were heavenly: chocolate ganache with home made ice cream to die for and honeycomb and chocolate 'soil'! Yum!! Lovely waiting staff!

    « Poor room. »

    Stayed 1 night B&B in room 10. Staff nice overall the hotel was of a good standard and clean. Breakfast was good. The room was fine until bed time. It was very noisy what with people being very loud in the corridors. It was like being next to a boiler house with the heating system very loud. The room door was not a good fit the gap around it let in lots of light, what with the floorboards moving when people walked passed our door. I don't think we will not be visiting again. At £109 for a sleepless night didn't seem worth it.

    « Over night stay »

    Really good hotel. I only stayed one night but had an excellent single room which was very clean,warm with first class facilities. The restaurant and bar was excellent first class evening meal and breakfast was also superb. The staff were so friendly and polite and nothing was too much trouble for them

    « A way on busuness »

    A good 3 star. Room was ok for the price Rm22. The receptionist, Margaret was outstanding with her professionalism, nothing was to much trouble. The bar and food were above average with very friendly staff my colleague and I had a great laugh. A good night sleep followed with a good breakfast next morning. I would stay again.

    « Business Overnight Stay »

    Stayed at the Lothersdale for the second time, but the first since it was taken over by Best Western and yet again a great stay. Easy online booking system. Chose my room based on the online description only to be told there was no shower in the single exec room I had booked (needed this as I have mobility issues and can't manage in/out of a bath). I was upgraded to a double room on arrival, but lost my sea view (not sure that was a bad thing as it was windy/noisy on the front over night!). Hotel has lift acces to rooms and ramps at front and rear. Staff were extremely friendly and helpful. I ate in the Aspect Bistro around 6.00pm, no booking needed. I ordered a selection of 3 tapas and that was more than enough for 1 person, each dish costing around £4.95. Great quality evening food as was the full English in the morning. They also had a selection of cereals and fruit if you wanted a lighter breakfast choice. There is limited parking at the rear of the hotel but there is also parking available on the main road (restrictions apply) or there is a car park opposite. Hotel has great views across the bay and is within easy walking distance to main town areas. Overall another great stay!

    « Welcoming.. »

    Stayed here for a birthday celebration. Had a very quick check in and was very pleased with the sea view twin room. It was warm and well furnished. The bathroom was small but quite adequate, with a shower, no bath. We had cocktails in the bar before dinner. Breakfast was very good and checkout was easy and quick. The hotel catered for my wheelchair companion, it has ramps and a lift. Disabled parking is free for as long as you want on the promenade car park opposite the hotel (with a blue disc) there is also a hotel car park at the back of the hotel which we didn't need to use.

    « Lovely hotel »

    The hotel faces the sea. Some rooms are to the back. With a small carpark to the rear, there is car park 10 yards along the road. The beds are comfortable, clean . Towels are fresh and changed very day. There is lashings of hot water, some of the bath rooms are on the small size.

    « First time visit »

    We were making a brief stay in Morecambe and a friend recommended this hotel. We were very pleased with the welcome shown at reception and this pattern continued in all parts of the establishment we had reason to use.

    « Aged hotel overproced »

    I stayed in a twin "exec" room (15) and the cost was £160 per night based on single occupancy. This was very high compared with other hotels in the area. The room had a great view, but with the curtains pulled the room was below average size and the bathroom tiny and not very well appointed. There was only a small shower cubicle. Hot water took a long time to reach the taps/shower. The single beds were old and not supportive. The towels were thin and well used. The breakfast was poor with limited choice of cold food. Generally compared with local 3* hotels at about half the price the hotel was poor. Good points the reception area was small but pleasant and the reception staff friendly. I would not wish to stay at this hotel again, sorry to be so negative but there is not way to dress it up.

  • 4
    « Very pleasant stay »

    Contrary to other recent reviews of the hotel we had a very pleasant stay here. It wasn't our first choice as we were visiting our daughter in Lancaster but as it coincided with the start of the new year at the university we couldn't find anywhere else - if I had read the reviews we may not have booked it. The room we were given had obviously been recently refurbished, it had new carpet and furnishings and was very clean and comfortable. The bathroom had a lovely big shower and was also very clean. We were at the back of the hotel so the view from our room wasn't good but this is quite usual for this age and type of hotel so we didn't expect anything different. Even though our booking didn't include breakfast the receptionist added it on free of charge. It was freshly cooked and delicious and the view from the restaurant over Morecambe Bay towards the Lake District was fantastic ( it was a beautiful sunny morning, so this helped). My only criticism is that the hotel car park is very small and quite difficult to find. The back of the hotel from the car park is very shabby and not at all inviting for a first impression. We discovered that we could park along the seafront without charge or in the seafront car park overnight so there was no need to squeeze into the hotel car park.

    « No thanks! »

    Thoroughly disappointed with myself for spending money on rooms here. Luckily it was for just one night! Firstly the room was on the top floor right at the back & I suspect it had been forgotten about for a few decades. I'm not at all fussy with rooms, I dont mind basic, cheap, outdated etc BUT this room was filthy and grotty. The carpet has something smeared on it, the bathroom was falling apart, the paper hanging off, the laminate floor rotten. The room faced the back overlooking the late night COCKTAIL BAR - we didn't get to sleep till the early hours of the morning, where we checked out as early as we could. Now, the room my teenage son had was at the front with gorgeous views across the bay. And his room wasn't as grotty though definitely needs to be on the list for a refurb. Hurry up and refurbish all your rooms to the standard of your sleek, modern reception area or stop charging people good money to stay in disgusting, filthy hovels!!

    « terrible hotel »

    our room was 105 under bar area got to room no heating working was a convector fan only smelt of foist found a lot of damp with holes in wall behind bed next morning bed are very noisy could not move without making a loud noise bar was very loud until 2 30am then cleaners were moving furniture about till I went to reception at 3.45am to compain

    « Wonderful views »

    I booked the hotel for 3 nights. Then I read the reviews... OMG ! I checked in and was given a downstairs room. It was newly decorated, very clean and the bed was very comfortable. The radiator had a faulty valve, so I was a bit warm, but I reported the fact and the problem was resolved the next morning. The breakfast was very good and nicely cooked. I will be booking again - it is in a wonderful position and you can use the hotel's large car park rather than the "pay and display" over the road. The staff were friendly and polite.

    « Avoid at all costs »

    Only place in Morecambe with availability rang alarm bells but no choice but to book due to work commitments. First night I had to move due to split booking. Second room was very dirty. In desperate need of overhaul. Paper coming away from the ceiling, and in bathroom. Flooring in bathroom coming up due to leak somewhere behind toilet cistern. Very dusty and damp feeling. The bed headboards were filthy and the mattresses were terrible. Even though I booked a double and was originally planned to stay for several nights, enough was enough. Not helpful having to move rooms mid morning when I was working night shift and needed sleep through the day. Rear car park feels very insecure and terrible lighting to rear door is very dodgy. Avoid at all costs. Complete rip off.

    « Dirty and uncomfortable. Very insecure »

    Bedroom shabby and need of an overhaul. Bedding unacceptable and beds very uncomfortable. Head board filthy. No one on reception when I arrived at c10pm and took a while to raise. My key and details were on open display for all to see and they had a laptop that could easily have been taken. I shall not stay again.

    « Website Misleading »

    Came to Morecambe as a stopover and booked Lothersdale based on the photos and description on the website. Rooms looked fresh and modern. As we entered our room I was very disappointed as the room was dull and very dated. Wallpaper in bathroom peeling away. The website is very misleading.

    « Avoid at all costs »

    At the hotel for a funeral tea. The sandwiches were literally thrown onto a couple of platters. No idea what the fillings were without handling them to see. Minimal filling and dry bread. One dour looking member of staff who didn't appear to be interested in helping us. The guy on the outside terrace without a shirt, yuk! Would not recommend. Avoid at all costs.

    « Uninviting »

    We stayed for 2 nights on a bed and breakfast basis. The room was ok although the the bed was sloping down at one side making it awkward to sleep for one of us and the shower cubicle was very tiny. The bar wasn't very inviting either as they focused on serving food rather than just selling alcohol as they had a Tapas Bar attached to the hotel. The bar also served as the breakfast room which had lovely views over Morecambe Bay and unfortunately that was the only good thing about it. Although the breakfast was edible in afraid the staff were unapproachable and some had soiled clothing.

    « Wedding »

    As far as the venue goes it's very nice ., most of the staff were friendly and helpful, one member of staff was very rude, people at the wedding were going out of the suite to the rear for cigarettes , we were sat by the door , the door got closed and a couple of people were knocking at the glass so my wife opened it to let them in, this member of staff came rushing over and was in her face shouting at her like a child, I was not drinking and presume this member thought I had been with the attitude that came across from him, he continued to shout aggressively in her face when I got up and told him not to talk to her like that but he was not for listening, this spoilt what was a good night and I will not be going back, staff need to have people skills and understand how to treat people, all it needed was to come over and explain before jumping in and causing a scene in an aggressive manner

  • 3
    « It is what it is »

    And what it is is a sad,tired old hotel in a sad, tired old seaside resort. There have been attempts at updating the place, but once you get past the facade of Reception and The Aspect bar and bistro, it's like walking back into the 60's. The food at breakfast and dinner is well-sourced, well-cooked and well-presented, but I'm afraid that's the only positive I can find. The standard of accommodation for a hotel in the 21st century is poor, and there is a feeling that the staff know this as they alternate between excessive jollity to excessive misery with no happy medium - almost as if they are embarrassed to work there. But, this is Morecambe after all - and there is only the need for one good hotel in Morecambe, which this certainly isnt. What it is is reasonably cheap, thankfully, so no real cause for complaint - just keep your expectations low.

    « Good location »

    Only stopped 1 night for business. Hotel is easy to find and the location right by the sea is great. There is some parking to the rear of the hotel but I imagine if its busy there may not always be a space available to you. The entrance to the rear of the hotel from the car park leaves allot to be desired, bit of a damp dark alleyway. Being on business i was unfortunate to be on the lower ground floor, obviously no good if you are looking for a sea view, the fact the bar or restaurant was just above also doesn't help if you are after na early night, so I would avoid these basement rooms if possible. The room itself was very basic, out dated and a bit run down which is a shame as the bathroom was lovely and bright and clearly recently refurbished so hopefully they carry that through into the main rooms soon. Staff were a good laugh and very helpful and friendly! All in all its not a terrible place if you are looking for a budget stay.

    « Parsons egg »

    The location is as we wanted .. On the front... We had 3 rooms all small and a bit old fashioned, but fair for the price! The breakfast was top quality which is essential to me in a hotel. The restaurant is really excellent and the staff are terrific. The bedrooms were too hot for comfort and very small.

    « Afternoon tea with friends »

    Lovely surroundings , great view , good service, p,easing staff. Afternoon tea-sandwiches were lovely , scones dry , cake dreadful , pana cotta too sweet. Ate sandwiches and scone on site rest brought home In A doggie bag I doubt if any of the patisserie was made on site , very mass produced , the brownie was over sweet , the carrot cake one of the worst I have ever had and the topping dreadful. The doggie bag of stuff I brought home ended up on the garage roof for the gulls .

    « Pleasant stay »

    We stayed here for two nights in room 24 , it was quite small but very clean and comfortable with a small bathroom with a shower again very clean . The dining room and lounge bar has a lovely view of the bay . The food in the restaurant we found was very good and a nice varied menu . We also enjoyed the breakfast with plenty of choices .


Venir à l'hôtel ...

Toutes les directions

Depuis : la sortie 34, sur la M6, suivez les panneaux « Morecambe & Heysham ». À l'intersection avec l'A589, tournez à droite et suivez les panneaux « Promenade ». À la promenade, tournez à gauche. L'hôtel se trouve à 800 m sur la gauche. Dirigez-vous vers le quai de chargement juste à côté de l'entrée principale pour effectuer votre enregistrement.