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SureStay Hotel by Best Western Lincoln, Lincoln

2001 W. O Street, 68528-1148, Lincoln, United States - Voir sur une carte
SureStay Hotel by Best Western Lincoln - Vue extérieure SureStay Hotel by Best Western Lincoln est idéalement situé dans le centre de Lincoln. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Bienvenue au SureStay Hotel by Best Western Lincoln. Situé juste à côté de l'Interstate 80, cet hôtel économique et simple se trouve à cinq kilomètres du capitole de l'État, du stade Pinnacle Bank Arena et de l'université de Nebraska-Lincoln. Ses chambres sobres disposent toutes d'une connexion Wi-Fi gratuite, d'une télévision à écran plat avec chaînes câblées premium, d’une cafetière, d’un four à micro-ondes et d’un mini-réfrigérateur. Certaines sont équipées d’un canapé-lit escamotable. Nous offrons un petit déjeuner continental gratuit tous les matins, un parking sur place gratuit, un parking pour semi-remorques, un centre d'affaires et une blanchisserie réservée aux clients de l'hôtel.

SureStay

Hotel by Best Western Lincoln

Itinéraire vers cette adresse

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Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner continental gratuit
    Petit déjeuner continental gratuit
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 9 voyageurs
Note attribuée
Excellent
2
Très bon
3
Moyen
3
Médiocre
1
Horrible
0
CONSULTEZ LES AVIS POUR
En couple En couple
1
En famille En famille
1
Escapade entre amis Escapade entre amis
0
Professionnel Professionnel
1
Voyage solo Voyage solo
1
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Older but clean"

4
kimkat5595, Reno, Nevada 25/04/2021

No complaints! The primary thing we look for is cleanliness and this place was clean. The room was very reasonably priced. We would stay here again. The staff was friendly and accommodating. Our dog slept well too!

Surestay Lincoln, General Manager at SureStay by Best Western Lincoln, responded to this review
Thank you for your valuable feedback and we are glad to hear that we lived up to your expectations. Thank you for your business. Would love to see you again on your next visit to Lincoln.

"The smell of pet unrine"

2
User 09/04/2021

After making the NON REFUNDABLE reservation through Best Western website we arrive and ask for a room overlooking the parking lot so we can keep an eye on our vehicle. The front desk clerk dropped the dirty sheets and towels in the lobby and proceeded to the desk to check us in....That was nasty..... She increased the price of the room by $20.00 to accommodate our request. We stepped into the room to find dirty Q-tips on the floor and sticky coco-cola residue on the desk. The double pane windows did help keep the road noise down, but since they had not been cleaned this year, you couldn't see out of them...so much for a parking lot view. I didn't know this was a pet friendly hotel until after I arrived, so the stench of pet urine in the room was another surprise. The sheets were clean but the bed covers smelled like bad body odor....couldn't wait to leave. Didn't see the Prison 3 blocks up the road when we drove there as it was dark, but we sure saw it on the the way out to HWY 80.

Surestay Lincoln, General Manager at SureStay by Best Western Lincoln, responded to this review
Thank you for writing us a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4024774488. Sincerely, The management.

"Clean small rooms, average service"

3
User 16/03/2021

My husband, dog, I planned to stay a night on a road trip. A giant snow storm in Wyoming kept us here for 3 nights total. Best Western Sure stay reports their pet policy is $10 per pet up to 80lbs, per day. This particular location asked to charge me $20. At first it was stated this was due to the dogs weight (60lbs), and then stated this was a change in policy that had just not been updated online yet. They did end up charging me the appropriate price after I pointed out that l wasn't the stated policy. Front desk is not attended so you have to call or go ring the bell if you need something. Often they told us they'd bring what we needed to the room and never did. Overall met expectations for a budget highway motel. Clean rooms. These were my only two complaints for the entire stay.

Surestay Lincoln, General Manager at SureStay by Best Western Lincoln, responded to this review
Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4024774488. Thank you again for taking the time in giving us your feedback.

"nice"

4
User 29/11/2020

nice place older but clean and very comfortable . the staff is very helpful. it is easy to find this place .gas and some shopping are close by with easy access to the interstate. just a very nice place to stay.

Surestay Lincoln, General Manager at SureStay by Best Western Lincoln, responded to this review
Thank you for writing us a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4024774488. Thank you again for taking the time to give us your feedback.

"Good place to stay on a trip"

5
User 13/11/2020

Staff at Bestwestern were professional and polite. Room are clean comfortable, plenty of surroundings for restraunts, some restaurants are walking distance, or a 5 minute drive . Also Their some older establishments that were interesting to walk through.

Surestay Lincoln, General Manager at SureStay by Best Western Lincoln, responded to this review
Thank you for writing us a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 4024774488. Thank you again for taking the time to give us your feedback.

"Just okay"

3
MichH548, Boise, Idaho 16/10/2020

First the good news. The bed was clean and comfortable. The bathroom was pretty clean. Carpet was newer looking. It looks like they have tried to make improvements over the years. No hot breakfast because of covid (and we understand that) so instead they did provide a nice sack grab and go breakfast with mini muffins, granola bar, a mandarin orange, a small apple and a bottle of water. Parking lot is well lit. The bad news: Hair dryer was broken. Dead bold on the door did not go into the door frame so you couldn't use the dead bolt. The bathroom fan didn't work and there were a couple of holes in he tub like someone drilled into it. The Sure Stay is on a very busy noisy road. If I had not brought my white noise machine along, I don't think I would have slept. At check out there was no one there, just a basket for your key so we couldn't tell anyone about the problems.

Surestay Lincoln, General Manager at SureStay by Best Western Lincoln, responded to this review
Thank you for writing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 4024774488. Sincerely, The Management.

"Just an OK hotel"

3
User 23/08/2020

We needed a place to stay when vacation reroute turned a 2 day trip into 3... Had to search for an employee in order to check in (rang bell - called phone # 4 times = 20+ minutes) employees were nice. Nice large room - was clean - slightly updated. Bright parking lot. Tiny TV, lukewarm shower did not drain - lots of room/road noise, Wi-Fi barely worked. Not terribly impressed - room price should have been more in $50 range - not $70+

"Great value for the price"

4
vnerdahl, Bloomington, Minnesota 31/07/2020

The rooms were nice with a lot more space than I was expecting and the service was great. Stayed one night with my 3 sons. Breakfast was bag and go and included muffins, an apple and water. I would stay here again on a future trip.

"The owners were great"

5
Branden W, Oakland, California 24/06/2020

On a road trip from California to Cleveland, Ohio. I stopped at. I got here at about 1 a.m. The location was safe the rooms were good. And the owners gave amazing customer service even when I had booked the wrong day online. I worked at a hotel before and I was impressed, so I recommend it.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.

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